CardScan 500 User's Manual
Contents
1. 10 00 AM 6 00 PM EST Mon Fri Phone 617 492 4200 ext 2 Fax 617 492 7505 Email support corex com Web site www cardscan com CardScan is a product of Corex Technologies Corporation 810 Memorial Drive Cambridge Massachusetts 02139 Tel 617 492 4200 Fax 617 492 6659 1999 Corex Technologies Corp All Rights Reserved Worldwide CardScan is a registered trademark of Corex Technologies Corp Windows 98 and Windows 2000 are trademarks of Microsoft Corp Other brands and their products are trademarks or registered trademarks of their respective holders P80932. 500_setup fm Page 1 Wednesday September 29 1999 2 05 PM Preparing Your Scanner 1 Install the CardScan software on your PC before connecting your scanner If you do not install the CardScan software first Windows will not recognize the scanner 2 Connect the AC adapter to the scanner Plug the AC adapter into a power outlet The light on the scanner blinks three times then stays on Scanner Light On Scanner is ready Off Scanning a card or power not connected Blinks 3 Times During self test Blinks Continuously Technical problem 3 Connect either the scanner s parallel port OR the scanner s USB port to the PC using the included AC adapter connection cable Do NOT use both ports If you switch ports later disconnect the power before switching w B E PRINTER COMPUTER USB Pass through port Parallel port USB port Card catcher Card Catcher The card catcher attaches to the back of your scanner to prevent scanned cards from falling Insert the two brackets of the card catcher down into the two holes on the back of the scanner Lower the card catcher so that it lies horizontally 4 your PC s parallel port for required to use USB Parallel port Choose the parallel COMPUTER port if you A don t have a USB port 8 A i A gt Q A G To use a printer and the scanner with only one PC parallel port connect the printer cable to the scanner s PRINTER
3. ardScan may incorrectly identify city names state names and postal codes You can minimize inaccuracies by using Card gt Check Details or the Edit view to verify information 500_setup fm Page 3 Wednesday September 29 1999 2 05 PM Troubleshooting General Several errors on one card Re calibrate the scanner and scan the card again There may have been mechanical difficulties or the card may have been scanned at an angle Card image is skewed Skewed images may impair accuracy and therefore cause errors in the cards For better results place the card flush against the right edge of the scanner s tray Scanner s light is blinking continuously Disconnect and reconnect the AC power Card jammed in the scanner If a card jams in the scanner you can eject the card 1 Choose Preferences from the Edit menu 2 Click Scan to display scanning preferences 3 Click Setup to display the Scanner Setup dialog 4 Click Eject Card to eject the card Two or more cards scanned as one If you scan cards in rapid succession several cards may appear as one continuous image thereby jumbling the text To avoid this problem wait for the scanner s light to go ON before inserting the next card Error message Scanner not responding Check each item listed below After checking each item try to scan again 1 Have you connected the scanner Check the AC power and port connections 2 Did you select the correct sca
4. date process takes about seven minutes to complete For More Information For the most complete information on how to use CardScan use the Online Help Press F1 or choose Contents from the Help menu For detailed descriptions of CardScan s features consult the CardScan User s Guide This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in any installation To comply with Part 15 of FCC rules you must use either the cable provided with the scanner or a cable that is IEEE 1284 compliant and no longer than 2 meters 78 inches If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one of the following measures e Reposition the receiving antenna e Increase the distance between the equipment and the receiver e Connect the scanning and computer equipment to an outlet on a circuit different from the receiver s Technical Support North America Hours
5. ds into the scanner CardScan automatically scans the cards and saves the images for later processing While CardScan runs in the background you can work in another application To return to CardScan and process the cards double click the CardScan icon in the Windows system tray at the bottom right corner of the screen Processing cards When CardScan processes a card it uses AccuCard technology an optical character recognition OCR technology to read the digital image created by your scanner It then interprets the information and places it into the correct labeled fields such as Name Title Company Address Phone Fax Email and so forth The information appears in CardScan for you to verify When you scan cards you should use Card Check Details or the Edit view afterwards to verify the accuracy of information Cards that are difficult to read Processing a card usually takes only a few seconds It may however take up to half a minute if the card is very difficult to read Such cards may have e dark or speckled paper e text printed in script or stylized typefaces e text in logos or graphics e text printed diagonally e text printed both horizontally and vertically A note on accuracy CardScan is optimized for business cards from the USA Canada UK Germany France Belgium Switzerland Australia and Sweden Results for cards from other countries may not be as good as with these cards For example C
6. llel port See Preparing Your Scanner 3 Connect the device to the Printer pass through port on the back of the CardScan scanner If the device is not pass through compatible 1 Choose Preferences from the Edit menu 2 Click Scan to display scanning preferences 3 Turn off Detect cards automatically When you want to use your scanner connect it to your PC s parallel port USB Port Scanner seems too slow Try using the parallel port Disconnect the USB cable disconnect and reconnect the scanner s power then connect the parallel port cable Run the Scanner Setup wizard to set up the scanner Error message Unknown device Disconnect the scanner from the port restart Windows install the CardScan software then connect the scanner again Scanner Software Update Corex makes updates to your CardScan 500 scanner s software available on its Web site CardScan checks for available updates if you choose Help CardScan Updates If an update is available it is downloaded The Scanner Software Update wizard runs and installs it on your scanner The wizard will give you complete instructions when it runs amp 1 Unbend a paper clip 2 Gently insert the paper clip PROGRAM into the PROGRAM slot on the right side of your scanner 3 Press the paper clip until you feel a click At one point in the procedure the update program asks you to press the PROGRAM switch on your scanner The up
7. nner Run the Scanner Setup Wizard by choosing Help Scanner Setup Wizard Check if the correct scanner is selected 3 Did you select the correct port Choose Edit Preferences Scan Click Setup and verify the port 4 Ifnone of the above solves the problem e Disconnect the scanner from the AC power e Reconnect the scanner to the AC power e Parallel Port Scanner seems too slow The CardScan 500 scans faster if your PC s parallel port is in ECP mode Consult your PC documentation to determine your parallel port s mode and change it to ECP You may also try changing modes in the BIOS 1 Access the BIOS when the system is booting Many PCs show how to access the BIOS usually by pressing a key or key combination Some common keys are Esc F1 F2 or Del 2 Inthe BIOS locate the settings for the parallel port mode they may be in the Advanced Settings section and change the parallel port mode If you can t change modes in the BIOS your PC s documentation may show how to change a jumper setting on the parallel port card Error message Scanning no images saved when starting CardScan This message may appear if CardScan s Auto Detect option is enabled but another device not your Card Scan scanner is connected to your PC s parallel port If this device is pass through compatible 1 Disconnect the device from the PC s parallel port 2 Connect your CardScan scanner to the PC s para
8. port Connect the included cable from the scanner s COMPUTER port to the PC s parallel port NOTE Make sure the scanner is powered on for the PRINTER port to work USB port Choose the USB port if you use A S another device NOTE Windows 98 or 2000 is Setting Up Your CardScan 500 Scanner 1 Make sure the CardScan software is 5 Choose CardScan business card scanner then installed click Next The Detect Scanner dialog appears x Detect Scanner ardScan can automatically detect what model scanner you have Itis ed that you have ur ctyour scan CardScan detect your scanne ner from a list 2 Make sure your CardScan 500 scanner is Pennon a connected to your PC See Preparing Your et eae Scanner 3 Start CardScan The Scanner Setup dialog appears The CardScan Setup wizard runs the first 6 Choose Yes then click Next The wizard time you run CardScan You can also detects the CardScan 500 scanner The Scanner choose Help Scanner Setup Wizard at Detected dialog appears any time CardScan s Scanner Setup wizard guides you through the process of detecting ee ee Spon maoy and setting up your scanner e yeso chec ior updales e No if you don t want to check for updates If you choose Yes follow the directions in the M 7 Corex Product Update and Scanner Software 4 Choose Yes my scanner is connected Update dialogs then click Next The Scanner Type dialog l appear
9. s 8 Click Next when done with Check for Update dialog The Calibrate dialog appears Scanner Type E 9 Place the calibration card or a bright white card E E A E E E arneaaneene blank side down in the scanner and click Next or CardScan 300 select CardScan business card scanner Ifyou have a TWAIN campliant scanner fram another manufacturer such as 10 At the prompt click OK The scanner calibrates ee or Visioneer you should select TVVAIN compliant Scanner Type 11 When the calibration finishes click OK The Test CardScan business card scanner C TWAIN compliant flatbed or sheetfed scanner Scanner dialog appears 12 To test scanning place a business card face down in scanner and click Scan 13 When you are done with testing click Next The J corca Finished dialog appears 14 Click Close ES Scanning Cards 1 Start CardScan 2 Insert each card facedown in the scanner as in the illustration Orienting the card like this saves time during processing The scanner pulls the card through 3 When CardScan finishes scanning you can either e Insert another card e Click Batch Options to assign categories and Notes to card s or e Process the scanned card s by clicking Process Background scanning You can scan cards while working with other applications To turn on background scanning choose Edit Preferences click Scan and click Detect cards automatically As you feed car
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