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Canon S400 User's Manual

1. Installer SS pE Click Uninstall to remove all the software needed to use the 400 After the software is uninstalled restart the computer m Install Location Items will be uninstalled from the disk English HD E Using the Macintosh Printer Driver 263 Printer Maintenance 6 Click the Uninstall button 7 When a confirmation message appears click the Continue button No other applications can be running during W this operation Click Continue to automatically quit all other running applications Click Cancel to leave your disks untouched 8 When a confirmation message appears click the OK button The uninstall was successful However some files folders could not be deleted because they are shared by other applications are currently in use or contain files not installed by this install program 9 Next you see the Uninstall dialog box Click Quit and then click Restart to restart your computer Using the Macintosh Printer Driver 264 Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridges You Can Use With the Printer Notes on Handling BJ Cartridges BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing a BJ Tank Replacing a BJ Cartridge Aligning the Print Head Cleaning the Printer Transporting the Printer 400 Routine Maintenance 265 Prolonging t
2. Canon Register Settings Settings Click the Close button You return to the Print dialog box When a registered Print Mode is to be set as the default so this print mode is always selected when the Print dialog box is open select its name in the Register Settings dialog box and click the Defaults button If a check mark is shown next to a name it indicates that the print mode is set as the default Removing registered print settings When a registered print mode is no longer necessary or you want to register a different setting under the same name delete it by following these steps 1 Open the Print dialog box and click the Apply button The Register Settings dialog box is displayed Using the Macintosh Printer Driver 237 Note Executing Special Functions Click the print mode setting you want to remove and then click the Remove button Canon Register Settings close _ Settings VFactoryDefauits meor J Report Photo Print Apply When a confirmation appears click the OK button The selected print setting is removed from the list Canon Register Settings pe ea Settings yFactory Defaults Report Click the Close button You return to the Print dialog box e Factory Defaults cannot be deleted e Once you delete a print setting you cannot restore it If you need it you will have to go through the entire setting process again Using the Macintosh
3. Click the OK button in the Save settings tab to return to the Stamp Background tab Make sure that the file size of the bitmap file you can use as an original background is smaller than 15 MB A bitmap file that is larger than 15 MB cannot be used as the background Deleting an unnecessary background 1 N NOQAQ Open the Printer Properties dialog box then click the Stamp Background tab Click the Select Background button The Background Settings Properties dialog box is displayed Click the Save settings tab Select the background you wish to delete from the Title box Click the Delete button When a confirmation message appears click the OK button Click the OK button in the Save settings tab to return to the Stamp Background tab Using the Windows 98 95 Printer Driver 160 Making the Most of the Windows 98 95 Printer Driver E Using Background Printing The print processing method that enables you to do other tasks simultaneously while printing documents is called background printing Normally the Canon BJ Printer Driver performs background printing The BJ Background Monitor and BJ Backgrounder allow you to confirm the progress of printing that is being performed in the background About background printing You can see the Background Printing checkbox in the Page Layout tab of the Printer Properties dialog box When background printing is enabled the BJ Background Monitor and BJ Backgrounder are launched
4. Cyan is running low _ Magenta is running low _ Yellow is running low Black is running low Photo Cyan is running low G Photo Magenta is running low Photo Black is running low Using the Windows 98 95 Printer Driver 171 Making the Most of the Windows 98 95 Printer Driver When the ink runs out the low ink warning icon is replaced with the amp ink empty icon For more details click the Ink Information tab Note Canon BJ Printer Status Monitor LPT1 PiE Ed Options Port Help Canon BJ Printer Status Monitor LPT1 Options Port Help Printer Status Guide Ink information Printer Name Canon 400 LPT1 Dacument iene I Mm E Ei color BJ cartridge The printer is on line Even after the ink runs out the printer continues to print for a while However it is recommended that you install a new BJ tank Replacing a BJ Tank Using the Windows 98 95 Printer Driver 172 Making the Most of the Windows 98 95 Printer Driver Cancelling the print job You can cancel the print job using the BJ Status Monitor To cancel the print job open the BJ Status Monitor and then click the Cancel Printing button in the Printer Status tab Switching the BJ Status Monitor When you are using multiple Bubble Jet printers and launching the BJ Status Monitor of each printer as well select the port to which the printer you wish to display
5. For such cases be sure to use special media such as High Resolution Paper or Glossy Photo Paper When you use High Resolution Paper Glossy Photo Paper or other special media always load the pages with the print side whiter side facing up Only one side of these media is treated with a special coating for better ink absorption IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING Move the Intensity setting print density in the Color tab to a lower setting and execute the print job again A lower Intensity setting uses less ink and thus causes less curling of the printed page Troubleshooting 310 Macintosh Note 2 3 1 2 Printout Is Unsatisfactory Open the Printer Properties dialog box and click the Advanced button in the Main tab Click the Color tab Use the Intensity slide bar to change the Intensity setting When using Manual for printing click the Details button in the Printer Properties dialog box Click the Color panel and use the Density slide bar to change the intensity setting Curling occurs most frequently with small paper sizes such as A5 To avoid this curling problem try not to use small paper sizes to print documents that contain photographs or illustrations Troubleshooting 311 Printout Is Unsatisfactory E Backs of pages stained with ink The backs of pages are stained after they are printed and ejected from the printer Check Macintosh 1 2 IS GRAYSCALE PRIN
6. Note You can print a Nozzle Check Pattern with the printer driver or with the RESUME button on the printer To print the Nozzle Check Pattern from the operation panel press and hold down the RESUME button until the POWER light flashes twice and then release it Routine Maintenance 277 Cleaning the Print Head Cleaning the print head clears the nozzles There are two ways to clean the print heads normal print head cleaning and deep print head cleaning Always execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning Note gt Cleaning the print heads consumes ink so clean the print heads only when necessary a Cleaning the Print Head Macintosh a Cleaning the Print Head Note You can also start print head cleaning with the RESUME button on the printer Press and hold down the RESUME button until the POWER light flashes once and then release it Routine Maintenance 278 Replacing a BJ Tank Note When you purchase extra BJ tanks make sure that you get the correct BJ tanks for each BJ cartridge e For BC 33e Color BJ Cartridge provided BCI 3eBk Black BJ Tank BCI 3eC Cyan BJ Tank BCI 3eM Magenta BJ Tank BCI 3eY Yellow BJ Tank BC 33e Color BJ Cartridge e For BC 34e Photo BJ Cartridge optional BCI 3ePBk Photo Black BJ Tank BCI 3ePC Photo Cyan BJ Tank BCI 3ePM Photo Magenta BJ Tank BCI 3eY Yellow BJ Tank BC 34e Photo BJ Cartrid
7. e BC 30e Black BJ Cartridge optional e BC 34e Photo BJ Cartridge optional e IS 32 Color Image Scanner Cartridge optional Parts and Functions of the Printer 24 Operation Panel POWER button RESUME button Press to turn the printer After you have removed the cause of on and off a printer error press the RESUME button to resume printing POWER light Lights to indicate the status of the printer Off Printer power off On green Ready for operation Flashing green Standby status or print job in progress Flashing orange Printer error Remove the cause of the error then press RESUME to continue printing Flashing orange and green Service error Contact the Canon Customer Care Center Getting Help From Canon Parts and Functions of the Printer 25 Note gt Operation Panel Hold down the RESUME button until the POWER light starts to flash Then release the button The following operations are performed depending on how many times the light flashes e If you release the button after the light flashes once Print head cleaning is performed ap Cleaning the Print Head e If you release the button after the light flashes twice A Nozzle Check Pattern is printed out m Printing a Nozzle Check Pattern e You can also perform these tasks from the printer driver Windows m Using Maintenance Functions Macintosh m Printer Maintenance Parts and Functions of the Printer 26 Paper Handl
8. icon Note e The owner of a computer can be determined from the Owner Name item after selecting File Sharing from the Control Panel e When you are using two or more print servers you can switch the display of BU StatusMonitor Select the desired print server from Print Server and then click the OK button You can then switch the display of the BJ StatusMonitor Using the Macintosh Printer Driver 248 Printer Maintenance Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Turning the Printer On and Off Special Settings Uninstalling the Printer Driver Using the Macintosh Printer Driver 249 Printer Maintenance E Cleaning the Print Head Cleaning the print head clears the nozzles There are two ways to clean the print head normal print head cleaning and deep print head cleaning Always execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning which produces more intensive cleaning Note Cleaning the print head consumes ink so clean the print head only when necessary Normal print head cleaning 7 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 Select Cleaning in the drop down menu and then click the s icon Canon 400Printer Utility Version 3 6 Cleaning Key Print Head Cleaning Starts print head cleaning Key Print Head
9. After specifying the necessary print settings close the Printer Properties dialog box and start your print job 7 Make sure that the information on Direction Feed and Paper Thickness Lever in the illustrated guideline is correct BJ Cartridge Color z T Grayscale Print Media Type Plain Paper x A Direction Portrait Feed Auto Feeder Page Size Letter Orientation Portrait A Printing Type Normal size Printing c Stamp None Background None C Paper Thickness Lever Up Advanced About Defaults cma 2 Click the OK button The print settings become enabled and the Printer Properties dialog box closes Note e When you want to enable the print settings without closing the Printer Properties dialog box click the Apply button e When you do not want to enable the print settings click the Cancel button e When you want to revert the print settings to the factory settings click the Defaults button in each tab Using the Windows 98 95 Printer Driver 115 Making the Most of the Windows 98 95 Printer Driver Printing Documents Enlarged Reduced Scaled Printing Printing Multiple Pages on One Sheet Page Layout Printing Printing Documents Enlarged Poster Printing Printing on Banner Paper Changing the Print Order Number of Copies Printing a Stamp Printing a Background Optimizing Image Data Photo Optimizer Using Special Effects Changing the Pr
10. E Tips for Printing Photographic Images To produce the best possible print quality for printing photographic images from a digital camera or scanner or photographic images downloaded from a home page on the Internet follow these guidelines e Use the BC 34e Photo BJ Cartridge e Use special media designed for reproducing photographs e Use correct print settings in the printer driver Be sure the settings match your BJ cartridge and media type 7 Make sure that the printer is turned on Also make sure that the BC 34e Photo BJ Cartridge is installed in the cartridge holder 2 Load special print media in the auto sheet feeder of the printer Excellent prints of photographs can be obtained with plain paper for superior color reproduction using one of the following special media is recommended e Glossy Photo Cards e Glossy Photo Paper e High Resolution Paper mp Paper and Other Print Media Paper Handling 93 Macintosh Note 3 4 5 Printing Photographs Super Photo Open the Printer Properties dialog box and select SuperPhoto in the Choose Print Mode box under the Main tab When SuperPhoto is selected the BJ Cartridge setting automatically changes to Photo so you can use the different types of inks provided by the BC 34e Photo BJ Cartridge Click the OK button to close the Printer Properties dialog box Start the print job ra Select the command used for printing for example Print from the File
11. Replacing a BJ Cartridge Set the BJ cartridge in the cartridge holder then lower the cartridge lock lever until it locks in place Press in on the tab of the protective cartridge insert and remove it Fix tab Routine Maintenance 289 Replacing a BJ Cartridge 7 Insert the BJ tank s in the new BJ cartridge You can use new BJ tanks or the BJ tanks from the worn BJ cartridge Replacing a BJ Tank Note Install a BJ tank immediately after removing it from the worn BJ cartridge or its package If a BU tank remains exposed for a long period it may run out of ink quickly after it is installed 8 Close the front cover The cartridge holder returns to the home position and print head cleaning begins automatically Do not open the front cover during print head cleaning After you replace a BJ cartridge always align the print head Aligning the Print Head Routine Maintenance 290 Aligning the Print Head Each time you replace a BJ cartridge or switch BJ cartridges for a special print job you must align the print head to ensure optimum printing Aligning the Print Head Macintosh Aligning the Print Head Routine Maintenance 291 Cleaning the Printer With routine use paper dust and room dust may accumulate around the paper output tray and other parts of the printer Clean the printer periodically e To avoid personal injury from burns or electrical shock or damage to the printer dur
12. Using the Macintosh Printer Driver 202 Print Mode Settings E Selecting a Printer Driver Before using the Page Setup dialog box and the Print dialog box you must first go into Chooser in the Apple Menu and choose the correct printer driver for your type of connection Once you have chosen the printer driver it will remain selected You will only need to choose it again if you change to another driver Selecting the printer driver using the Chooser If the printer is directly connected to your Macintosh use the procedure below to choose the printer driver 7 Select Chooser from the Apple Menu The Chooser is displayed 2 Click the S400 icon o Chooser B Connected to 5400 1 Share Backgrounding o0n Ooff O Active Inactive 7 6 2 AppleTalk Using the Macintosh Printer Driver 203 Print Mode Settings 3 When you wish to perform background printing set Backgrounding to On Close Chooser box Connected to Gp 5400 1 AppleShare S400 si Snare Setup 5 Ge ea oor AppleTalk O Active Inactive 7 6 2 4 Click in the Close box to close the Chooser A dialog box may appear with this message You have changed your current printer Please choose Page Setup in all the open applications Simply click OK You can now use the S400 for printing Using the Macintosh Printer Drive
13. PROGRAM AND PRINTER DRIVER MATCH Windows Set the same Page Size setting for the application program and the printer driver Open the Printer Properties dialog box click the Page Layout tab and select the Page Size that matches the Page Size setting in the application program Troubleshooting 307 Printout Is Unsatisfactory E Poor Color Output The text appears scratched streaked or the wrong colors are printed Check 1 Check 2 Check 3 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION If text or images are streaked scratched faint or if the wrong colors are printing one of the BJ tanks may have run out of ink the print nozzles may be clogged or the print head may be worn out Print a Nozzle Check Pattern and check the printed patterns a Printing a Nozzle Check Pattern HAS THE PROTECTIVE TAPE OR CAP BEEN REATTACHED TO THE BJ CARTRIDGE After removing the orange protective cap and tape do not attempt to re attach them to the BJ cartridge Re attaching the tape or cap can cause air bubbles trap dirt or dust and clog the ink nozzles If the protective tape or cap has been re attached remove it Install the BJ cartridge in the printer and clean the print heads immediately DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA The correct print side is different for each type of media Make sure that the correct print side is facing up when you load the media in the auto sheet feeder a Paper and O
14. Scan the image Windows Scanning an Image Macintosh Scanning an Image Save the scanned image Now you can install the BJ cartridge and print the scanned image Using the Scanner 384 Using the White Calibration Sheet The white calibration sheet provided with the scanner cartridge is used for maintaining the correct color balance of scanned images White level calibration is required when the scanner cartridge is used for the first time and when the white level calibration data needs to be updated When white level calibration is needed you will see this screen when you click the Prescan or Scan button was EE z IN Load white calibration sheet Cancel Macintosh A Load white calibration sheet Using the Scanner 385 Using the White Calibration Sheet 7 Load the white calibration sheet with the cropped corner at upper left Scanning holder lt White calibration sheet 2 Click the OK button on your screen 3 When the white calibration sheet is ejected from the paper output tray White Level Calibration processing is complete Click the OK button Using the Scanner 386 Using the White Calibration Sheet Note e Do not leave the white calibration sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity Do not bend or wrinkle the white calibration sheet e When cleaning the white calibration sheet use a soft cloth t
15. amount of data Therefore the scanning speed varies according to the performance of the computer To shorten the time required for scanning e Use the appropriate resolution setting Make sure that the resolution is not set higher than you require e Use the prescanning capability Scanner Problems 472 Other Scanner Problems E Communication Error Occurs Check 1 Check 2 Check 3 DID YOU LAUNCH IS SCAN OR IS SCAN PLUS IMMEDIATELY AFTER IT WAS CLOSED Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed Wait for a few seconds and then launch again IS THE PRINTER PLUGGED IN AND READY Check that the printer is plugged in and ready ARE YOU USING THE USB INTERFACE RUNNING UNDER WINDOWS 98 Windows When using the USB interface running under Windows 98 a communication error may occur if the Hardware acceleration setting is Full To solve the problem follow these steps Double click the System icon in the Control Panel for Windows When the System Properties window is displayed click the Performance tab Click the Graphics button If Hardware acceleration is set to Full in the Advanced Graphics Settings dialog box set to None Scanner Problems 473 Other Scanner Problems E Error Message Appears Check REFER TO THE ONLINE HELP Windows From the main IS Scan screen select Contents from the Help menu or press F1 Macintosh Open the online Help Scanner Prob
16. and standard settings characteristic of the TWAIN compatible program you are using may be used when launching IS Scan To use the settings selected in the Custom Settings dialog box when launching IS Scan follow these steps Select Save Settings File from the Settings menu The next time you launch IS Scan select Open Settings File from the Settings menu Scanner Problems 470 Other Scanner Problems E Improper Colors Displayed in the Dialog Box Check Macintosh IS THE NUMBER OF DISPLAY COLORS SET TO HIGH COLOR OR TRUE COLOR This problem occurs when IS Scan is launched from a TWAIN compatible application program If the problem is not solved change the number of display colors of your computer From the Start menu select Settings and then select Control Panel Double click the Display icon then click the Settings tab Check that the Colors setting is High Color or True Color in the Colors box Or you may be able to solve the problem by minimizing the IS Scan window and then return to the original size Check the Color Depth setting From the Apple menu select Control Panels Select Monitors amp Sound Check that Thousands or Millions are set for Color Depth Scanner Problems 471 Other Scanner Problems E Scanning Too Slow Scanning is requiring an unusually long time Check ARE YOU USING A HIGHER RESOLUTION THAN REQUIRED In order to scan an image your computer must be able to receive a large
17. available background printing cannot be performed To solve this problem you need to change the directory that saves the print data temporarily as described on the next page Using the Windows 98 95 Printer Driver 163 Note gt Making the Most of the Windows 98 95 Printer Driver Select Directory from the Option menu Select the drive and directory Click the OK button e When you wish to open the BJ Background Monitor while the printer is not printing follow these steps 1 From the Start menu select Programs 2 Point to BJ Printer and then select BJ Background Monitor or 1 Double click the BJ Printer folder on the Windows desktop 2 Double click the BJ Background Monitor in the BJ Printer window e For more details on the BJ Background Monitor refer to the online Help for the BJ Background Monitor Using the Windows 98 95 Printer Driver 164 Making the Most of the Windows 98 95 Printer Driver BJ Backgrounder When Background Printing is enabled in the Page Layout of the Printer Properties dialog box the BJ Backgrounder is displayed in the lower right corner of the screen CJRSTR Microsoft Word Va Fle EA Microsoft Word m Printing Pause Pages 4 Copies fal The BJ Backgrounder makes it possible to perform the following tasks e You can cancel a print job When you wish to cancel printing in mid job click the Cancel button When a confirmation message appears click the OK
18. 33e Color BJ Cartridge e BC 34e Photo BJ Cartridge optional e BC 30e Black BJ Cartridge optional 7 Make sure that the printer is turned on and open the front cover The cartridge holder moves to the left Routine Maintenance 285 Replacing a BU Cartridge 2 Raise the cartridge lock lever to unlock the BJ cartridge Make sure you raise the lever all the way up Cartridge lock lever Note To avoid staining your hands clothing or areas in your work site handle the BJ cartridge carefully Avoid dropping or shaking the BJ cartridge Routine Maintenance 286 Replacing a BJ Cartridge 3 Remove the entire BJ cartridge with the BJ tanks in place Note gt e If you are removing a partially used BJ cartridge store it in the Ink Cartridge Storage Box e Always hold the BJ cartridge by the handles embossed on the left and right sides of the BJ cartridge Do not touch the metal contacts or the print head on the BJ cartridge Notes on Handling BJ Cartridges Routine Maintenance 287 Replacing a BJ Cartridge 4 Remove anew BJ cartridge from its package Remove the orange protective cap then slowly remove the orange protective tape Protective cap f Protective tape J Note Do not attempt to reattach the tape or cap to the BJ cartridge Discard the protective cap and tape immediately e To avoid poor print quality do not touch the print head area of the BJ cartridge Routine Maintenance 288
19. 7 Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Paper rest Paper thickness lever Paper Handling 71 Note gt Printing on Special Media Types 2 Load one sheet of High Gloss Photo Film e Remove one sheet from the package and hold the glossy side up with the cut corner up and on the right Align the right edge with the right side of the auto sheet feeder and insert the sheet into the auto sheet feeder e Adjust the paper guide to the left side of the sheet Print side glossy side up with the cut corner up and on the right Cut corner a e If the sheet is curled bend it slightly against the curl to straighten it e Always handle the sheet by the edges An unclean or scratched print surface can adversely affect print quality Paper Handling 72 Note gt Printing on Special Media Types 3 Gia Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select High Gloss Photo Film in the Media Type box The BJ Cartridge setting is automatically set to Color Change the settings if necessary gt Using the Windows 98 95 Printer Driver Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type High Gloss Photo Film and the BJ cartridge Color a Using the Macintosh Printer Driver St
20. Driver 259 Printer Maintenance E Special Settings With the special settings in the Print Utility dialog box you can change the printer s mode settings and printer driver to change its operation Use the Chooser to change the driver supported resolution Changing the printer s mode A pause can be specified to allow the most recent printout to dry or to adjust the print head position Open the Page Setup dialog box Normally click Page Setup from the File menu Click the Utilities button Select Special Settings from the dropdown box and then place a check mark in the checkboxes corresponding to the required settings Click the Send button Canon 400 Printer Utility Version 3 6 Special Settings O Pause between pages O Pause between scanning Using the Macintosh Printer Driver 260 Printer Maintenance Pause between pages Inserts a pause after completing high density printing of a page Select this item by setting it to On if you find that print quality is being affected by the next page being fed before the ink on the previous page has completely dried Pause between scanning Inserts a pause between passes of the print head Select this item by setting it to On if you find that the printed pages are not drying well 4 When aconfirmation message appears click the OK button This completes changing the printer s mode Changing the driver supported resolution The
21. Feeder C Paper Thickness Lever Up Advanced About Defaults Using the Windows 98 95 Printer Driver 109 Getting to Know the Windows 98 95 Printer Driver Changing the page size for regular paper sizes 7 Click the Page Layout tab 2 Click the down arrow in the Page Size box then select the appropriate page size from the pull down list Canon 400 Properties Main Using the Windows 98 95 Printer Driver 110 Getting to Know the Windows 98 95 Printer Driver Changing the page size for custom paper sizes 7 Click the Page Layout tab 2 Click the down arrow in the Page Size box then select Custom Size from the pull down list Canon S400 Properties 21x Main Page Layout Stamp Backaround Maintenance 5j Page Size Letter 8 50 x 11 00 in kd A4 210 0 x 297 0 mm a W Background Printing fS Copies fi SS Printer control Defaults Cancel Apply Help The Custom Paper Size dialog box is displayed Using the Windows 98 95 Printer Driver 111 Getting to Know the Windows 98 95 Printer Driver 3 Select inch or mm millimeter for the unit of measurement in the Unit box and enter the desired width and height within the following ranges Width 3 94 to 9 50 100 0 mm to 241 3 mm Height 3 94 to 23 0 100 0 mm to 584 2 mm Paper Size Width 7 0 Height 5 0 Unit inch F E Cancel 4 Click the OK button Using the
22. Flashes Orange An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon 400 Troubleshooting 298 Printout Is Unsatisfactory Colors not clear Printed and on screen colors do not match Meaningless characters or symbols printed Text cut off at bottom right corner right edge or bottom edge Single file page prints over two or more pages Poor Color Output Straight lines are broken Printed pages curled Backs of pages stained with ink Ink blurred Printed surface scratched White streaks visible Colors streaked or uneven Last part of print job not printing Characters and figures notched gradation streaked or unnatural Troubleshooting 299 Printout Is Unsatisfactory E Colors not clear The colors in printed photographs and illustrations are not as clear as you expected Check 1 Check 2 ARE BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB For printing photographs or illustrations use of High Resolution Paper Glossy Photo Paper or High Gloss Photo Film is recommended These media provide better color reproduction and brighter colors than plain paper For best results use the optional BC 34e Photo BJ Cartridge For printing color graphs or charts with text use the BC 33e Color BJ Cartridge A clogged or worn BJ cartridge may also cause printing problems Print a Nozzle Check Pattern and check the printed patterns a Printing a Nozzle Check Pattern ARE PRINTER D
23. LPT1 Canon BJ LPT Printer Port Troubleshooting 327 Printer Does Not Start or Stops Mid Job E Printing halts The printer stops printing before the print job is complete Check 1 IS THE PRINT JOB A FINELY DETAILED PHOTOGRAPH OR ILLUSTRATION The printer requires more time to process a finely detailed illustration or photograph Check the POWER light If the POWER light flashes green the computer is sending print data to the printer and the job is executing normally If the print job requires a large amount of black ink on plain paper the print job may require more time Check 2 HAS THE PRINTER BEEN OPERATING FOR A LONG TIME The print heads may occasionally overheat during a long print job If the print heads overheat printing pauses at the end of a pass across the page to allow time for the print heads to cool and then restarts after a brief interval Interrupt printing at a convenient point turn the printer off and wait for at least 15 minutes for the print heads to cool If the printer overheats while printing a densely colored photograph or illustration the printer may beep and stop printing to protect the print heads In this case you cannot continue printing Turn the printer off and wait at least 15 minutes for the print heads to cool To avoid minor burns never touch the print heads or the surrounding area Troubleshooting 328 Printer Does Not Start or Stops Mid Job E Printing starts but nothing prints The p
24. PrintMonitor Client machine Refers to a computer that is connected to the print server via an Ethernet network From a client machine select the printer driver called S400 Server When printing is executed data is sent to the printer via the print server Although the BJ PrintMonitor cannot be started from a client machine the progress of printing can be confirmed by starting the BJ StatusMonitor on the print server Selecting the printer driver To use the printer with a network the correct printer driver must be installed on each computer The print server must be set up first Then the necessary settings are made for each client machine Setting up the print server 7 Select Chooser from the Apple Menu Using the Macintosh Printer Driver 243 Executing Special Functions 2 Select the S400 icon and select the printer name from Connected to o Chooser B Connected to A oe S001 AppleShare 5400 s400 Server Backgrounding Oon on O Active Inactive 7 6 2 AppleTalk 3 Click the Share button 4 Confirm that S400 Server is selected for Enter new print server name and then click the Send button Canon S400 Version 3 6 Current Print Servers Remove Enter New Print Server Name 400Server dose Connected to 4001 Using the Macintosh Printer Driver 244 Executing Special Functions 5 Co
25. Scanning Image Type Prescan Mode Purpose Resolution Character Emphasis Mode Color Matching N Standard setting for scanninga Color Off Grayscale On Standard setting for scanninga Grayscale Off Grayscale monochrome image 180 dpi Off Off Suitable for scanning a Color Off Grayscale photographic print such as a 360 dpi Off snapshot On Using the Scanner With Windows 397 Changing the Scanning Mode Edge Emphasis Scanning Image Type Prescan Mode Purpose Resolution Character Emphasis Mode Color Matching Scans by converting a Monochrome Off Monochrome monochrome image into the 200 dpi On data suitable for facsimile Off transmission i Scans by converting a Monochrome Off Monochrome monochrome image into the 360 dpi On data suitable for OCR input Off Be T Suitable for scanning an image Monochrome On Monochrome that consists mostly of text 180 dpi Off Off Used for customizing the settings for special scanning jobs Using the Customized Scanning Mode Note When you select FAX or OCR the document is scanned and processed as a grayscale image and converted to monochrome binary image data This process eliminates unnecessary image background and increases the quality of the scanned text and line art When you select Text the document is scanned and processed as a monochrome image Using the Scanner With Windows 398 Using the Customized Scanning Mode
26. See the Quick Start Guide for details on installing the printer driver IS THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING If the printer port setting is not identical to the interface connected to the printer an error message appears To check the printer port setting open the Printer Properties dialog box and click the Details tab e If LPT1 is displayed in the Print to the following port box the printer port is set to the parallel port e If USBPRN nn nn numerals is displayed in the Print to the following port box the printer port is set to the USB port If the printer port setting does not match the interface connected to the printer shut down Windows and turn the printer off Then connect the printer using the correct interface specified in the printer driver or install the correct printer driver that matches the connected interface Troubleshooting 345 Check 7 An Error Message Appears Is A WPS DRIVER INSTALLED You may not be able to print correctly if a WPS Windows Printing System driver is installed on your computer Click Start point to Settings and click Printers If a WPS driver is installed right click the icon and then select Properties from the pop up menu Click the Details tab and check the Print to the following port setting If the selected port is the port also used by the S400 change the WPS driver port setting to FILE or delete the WPS driver Tr
27. Shows the printer status and print job progress using graphics and messages Using the Windows 98 95 Printer Driver 168 Making the Most of the Windows 98 95 Printer Driver Start Time Shows the time and date when the print job started Progress When Spool print jobs so program finishes printing faster is enabled and the Spool data format is set to RAW in the Spool Settings dialog box under the Details tab the print job progress is indicated by the percentage and gauge shown here Pages Printed Shows the number of printed pages Cancel Printing Click this button when you wish to cancel the print job before data transfer is completed Cartridges Shows the BJ cartridges currently installed in the printer B Color BJ Cartridge G Black BJ Cartridge B Photo BJ Cartridge S Scanner Cartridge Low Ink Shows the remaining ink warning icon when the ink is low gt Error and warning display Using the Windows 98 95 Printer Driver 169 Making the Most of the Windows 98 95 Printer Driver Note gt e When you wish to open the BJ Status Monitor while the printer is not printing follow these steps 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click the Start Status Monitor button e You can select the way of launching the BJ Status Monitor For more details refer to the online Help for the BJ Status Monitor e When nothing is displayed in Progress follow
28. Software 3 Click the Manuals Supplies and Help button You ll see this screen Canon CANON S400 SERIES ANON ACCESSORIES Using the Scanner 379 Installing the IS Scan Software 4 Click Canon Accessories and Papers You ll see this screen 5 Click the Install IS 32 Driver button 6 Follow the instructions on the screen Using the Scanner 380 Installing the Scanner Cartridge Optical components 0 e 0 OA Coates Oy NAL On te Electrical contacts A Caution The scanner cartridge is composed of precision components To avoid poor scanning results do not touch the optical components or electrical contacts e To avoid damaging the scanning head of the scanner cartridge do not store the scanner cartridge in an Ink Cartridge Storage Box The pad for the BJ cartridge print head inside the container is covered with ink that could damage the scanning head of the scanner cartridge Using the Scanner 381 Installing the Scanner Cartridge E Replacing a BJ Cartridge With the Scanner Cartridge 7 Make sure that the printer is plugged in and turned on Open the front cover the cartridge holder moves to the left automatically 2 Raise the left cartridge lock lever to unlock the BJ cartridge 3 Remove the BJ cartridge To avoid staining your hands clothing or work area handle the BJ cartridge carefully Avoid dropping or shaking the BJ cartridge Store the BJ cartridge
29. Stamp Background tab 2 Click the Define Stamp button The Stamp Settings Properties dialog box is displayed Using the Windows 98 95 Printer Driver 156 NOQAQ Note Making the Most of the Windows 98 95 Printer Driver Click the Save settings tab Select the stamp you wish to delete from the Title box Click the Delete button When a confirmation message appears click the OK button Click the OK button in the Save settings tab to return to the Stamp Background tab You cannot delete default stamp items such as IMPORTANT and CONFIDENTIAL Creating and deleting an original background You can create an original background by changing the default properties of the Background settings as desired You can also register your original background bitmap file only in the printer driver Creating an original background 1 2 Open the Printer Properties dialog box then click the Stamp Background tab When you wish to change the settings of a default background item click the Background box and then select the item you wish to change from the pull down menu When you wish to create an original background select None in the Background box Using the Windows 98 95 Printer Driver 157 Making the Most of the Windows 98 95 Printer Driver Click the Select Background button The Background Settings Properties dialog box is displayed Background Settings Not Saved Properties Background Save settings Fi
30. THE FILE YOU ARE TRYING TO PRINT If these errors occur only when you try to print a particular file there may be a problem in the file or the application program Rebuild the file and try printing it again If there is no problem with the new file the old file was probably faulty If the same error occurs with the new file call either the software company or the Canon Customer Care Center Before You Call for Help IS THE PRINTER DRIVER INSTALLED CORRECTLY There may be a problem with the printer driver Uninstall the printer driver and install it again gt Uninstalling the BJ Printer Driver See the Quick Start Guide for details on installing the printer driver Troubleshooting 348 An Error Message Appears E Other error messages Check 1 Check 2 AN ERROR DISPLAYED IN THE BJ STATUS MONITOR Windows When an error occurs the BJ Status Monitor screen opens The Print Status tab displays a short description of the error and other information about the print job Click the Guide tab to display instructions on how to solve the problem For problems that require more than one step in correcting the problem click the Next button to see the next screen or click the Back button to see the previous screen AN ERROR DISPLAYED IN ANY SCREEN OTHER THAN Windows THE BJ STATUS MONITOR One of the following messages may be displayed Insfficient disk space Delete any unneeded files to make more disk space a
31. Tank BJ cartridge Routine Maintenance 268 BJ Cartridges You Can Use With the Printer E BC 34e Photo BJ Cartridge This BJ cartridge includes four ink colors Photo Cyan and Photo Magenta which are slightly lighter than standard Cyan and Magenta standard Yellow and dye black This cartridge is best for realistically producing natural images such as photographs The BC 34e Photo BJ Cartridge is composed of the print head and four replaceable BJ tanks When a color runs out only that tank needs to be replaced Photo Black BCI 3ePBK Photo BJ Tank Photo Cyan BCI 3ePC Photo BJ Tank Photo Magenta BCI 3ePM Photo BJ Tank Yellow BCI 3eY BJ Tank Replacing a BJ Tank BJ cartridge Routine Maintenance 269 BJ Cartridges You Can Use With the Printer E BC 30e Black BJ Cartridge This BJ cartridge contains pigment black ink which takes longer to dry than general dye ink but produces extremely sharp water resistant text and graphics This cartridge is intended for printing monochrome documents The BC 30e Black BJ Cartridge is composed of two distinct parts the print head and one replaceable BJ tank the BCI 3eBK BJ Tank When this BJ cartridge runs out of black ink only the BJ tank needs to be replaced Replacing a BJ Tank BJ cartridge Routine Maintenance 270 Notes on Handling BJ Cartridges E When you handle BJ cartridges e To avoid personal injury or damage to the print head do not touch t
32. When Banner Printing is enabled in the Page Layout tab the Whole Page setting can be turned on but does not function gt Printing Photographs Using the Windows 98 95 Printer Driver 135 Making the Most of the Windows 98 95 Printer Driver E Using Special Effects The printer driver not only performs simple color adjustments to improve the quality of the original image but also enhances images for artistic effect Setting Simulate Illustration Use this artistic effect to simplify complex image data so that a photograph appears to be an illustration 1 2 Open the Printer Properties dialog box then click the Main tab Click the Advanced button Click the Special Effects tab i y I Monochrome Effects Defaults Using the Windows 98 95 Printer Driver 136 Making the Most of the Windows 98 95 Printer Driver 4 Check the Simulate Illustration checkbox to enable the setting The appearance of the image data in the preview area changes as if the photograph is converted to an illustration at this time 5 If necessary drag the slide bar to increase or decrease the contrast 6 Click the OK button to return to the Main tab 7 Click the OK button to close the Printer Properties dialog box and start the print job Note gt e The Simulate Illustration setting can be used with the Monochrome Effects setting see below e When Background Printing is disabled in the Page Layout tab the Simul
33. adjust the color settings such as Color Balance Output Style and Brightness If Color Adjustment is off click the checkbox to turn it on Macintosh Set the Print Mode to Manual and customize the print mode settings Troubleshooting 303 Printout Is Unsatisfactory E Meaningless characters or symbols printed The document is displayed correctly on the screen but meaningless text and symbols are printed Check 1 Note Check 2 ARE YOU USING THE CORRECT PRINTER DRIVER Windows Meaningless characters and symbols may print if you have selected the wrong printer driver for the print job Start the print procedure again and make sure that Canon S400 is displayed in the Name entry box of the Print dialog box If another driver is selected click the down arrow and select Canon 400 from the pull down list If you use only the Canon S400 printer select the Canon S400 as the default printer Click Start Settings and then Printers Highlight the S400 icon and right click Click Set as default make sure a checkmark appears next to Set as default ARE THE PRINTER AND COMPUTER SECURELY CONNECTED Check the printer cable connections at the printer and computer A faulty or loose connection can generate meaningless characters and symbols to print Troubleshooting 304 Check 3 Printout Is Unsatisfactory IS THE PROBLEM IN THE ORIGINAL FILE If meaningless characters or symbols are printed only when you prin
34. and press the RESUME button Paper Jams or Does Not Feed Troubleshooting 339 The POWER Light Flashes Orange E Four flashes BJ cartridge out of ink A BJ tank in a BJ cartridge has run out of ink Replace the empty BJ tank and press the RESUME button a Replacing a BJ Tank E Five flashes BJ cartridge not installed correctly The BJ cartridge is not installed correctly Re install the BJ cartridge BJ Cartridges You Can Use With the Printer E Six flashes BJ cartridge not installed The BJ cartridge is not installed Select and install a BJ cartridge according to the work you are doing E Seven flashes BJ cartridge defective There is a problem with the BJ cartridge installed in the printer Remove the BJ cartridge and check that the contacts on the BJ cartridge and cartridge holder are clean Also check that the orange protective tape has been removed from the print head then install the BJ cartridge again If the error occurs again after you resume operation replace the BJ cartridge Replacing a BJ Cartridge Troubleshooting 340 The POWER Light Flashes Orange E Eight flashes Waste ink absorber almost full The printer has a built in waste ink absorber to hold the ink that is consumed during print head cleaning Eight flashes indicate the waste ink absorber is nearly full Press the RESUME button to skip the error so you can continue printing Call the Canon Customer Care Center for help to have the waste ink
35. before the printer starts the print job You can verify information on the print process Note When background printing is disabled in the Page Layout tab the following settings cannot be used because background printing is applied to them Page Layout tab Page Layout Printing Poster Printing Copies Printer control Reverse order and Collate Stamp Background tab All stamp and background settings Quality tab opens from the Advanced button in the Main tab Photo Optimizer Special Effects tab opens from the Advanced button in the Main tab All Simulate Illustration and Monochrome Effects settings Using the Windows 98 95 Printer Driver 161 Making the Most of the Windows 98 95 Printer Driver BJ Background Monitor When a print command is sent to the printer the BJ Background Monitor is launched automatically and is minimized on the Windows taskbar To verify the print process click the BJ Background Monitor icon minimized on the Windows Taskbar The following items are displayed AStart k DY Microsoft Word Vac Canon BJ Backgroun CJRSTR Micros Qf Canon BJ Printer Stat j td amp Canon BJ Background Monitor File Edit Option Help Application Print Document 4page 237K 09 53 09 11 00 1page 162K 09 53 09 11 00 Application Print Document Shows the file names of documents that are queued or currently being printed Depending on the application program you use the name of
36. button e You can stop the print process of the printer driver temporarily When you wish to stop the print process of the printer driver temporarily for some reason click the Pause button While the print job is paused the Pause button changes to the Resume button Click the Resume button to start printing again Using the Windows 98 95 Printer Driver 165 Making the Most of the Windows 98 95 Printer Driver E Using the BJ Status Monitor The BJ Status Monitor which is found in the Maintenance tab is a utility program that allows you to check the status of the printer If an error occurs for some reason the BJ Status Monitor displays the cause of the error and a solution In addition the BJ Status Monitor detects the remaining ink of the BJ cartridge and displays a warning message when the ink is low About the operating environment The following are the minimum requirements to run the BJ Status Monitor When using the parallel interface only e Check that your computer supports bi directional communications e Check that your printer cable interface cable supports bi directional communications When using the parallel or USB interface e Check that the settings to support bi directional communications are enabled in the Windows operating system Using the Windows 98 95 Printer Driver 166 Making the Most of the Windows 98 95 Printer Driver Note To check that the settings to support bi directional communications ar
37. can be set to Black amp White Grayscale or Color Color Matching This function is effective only when Image Type is set to Color When this function is enabled the colors are adjusted according to the monitor when the image is scanned The monitor itself is set with the system feature of ColorSync in the Apple menu control panel Edge Emphasis This function is valid only when Image Type is set to Black amp White If this function is selected only the edge of the image is emphasized when the image is scanned This is disabled for prescan Click the OK button The main dialog box displays Place the image to be scanned in the printer then click the Prescan button or Scan button to start scanning Using the Scanner With Macintosh 441 Copying a Scanned Image to the Clipboard If you copy a scanned image to the clipboard you can use the image easily with other application software This is particularly useful when you want to paste an image into documents created with application software that is not TWAIN compatible E Copying an Image 7 Click the Menu button in the main dialog box Select Edit and then select Copy The image data is copied to the clipboard Note gt To use an image copied to the clipboard start your application software and then select Paste from the Edit menu Using the Scanner With Macintosh 442 Adjusting an Image If you are not satisfied with a scanned image you can perform fine adju
38. click the Save button Desktop lt HD HD Beet Trash n Desktop Save as The document data is saved in PICT file format and displayed on your desktop Using the Macintosh Printer Driver 215 E How to Use Help Print Mode Settings The printer driver has many helpful functions To display an explanation of these functions use the balloon help When you position the cursor over a given item a brief explanation of that item appears in a balloon Displaying balloon help 7 Select Show Balloons from the Help menu 2 Display the printer driver screens the Page Setup dialog box the Print dialog box etc 3 Position the cursor over the item for which you want to display an explanation An explanation of the item is displayed Canon s400 Version 3 6 Print Copies 1 BJ Cartridge MediaType Paper Feed Auto Feeder Print olor Col PlainPoper TS C Print Grayscale Pages All From Ti Print Mode o E 2 Details int Document Allpagesinrange E Print Selection Word Options Note gt To turn off the balloon help select Hide Balloons from the Help menu Using the Macintosh Printer Driver 216 Executing Special Functions Printing Documents Enlarged Reduced Printing on Banner Paper Printing Multiple Pages on One Sheet Changing the Print Order Setting
39. currently being processed Using the Windows 98 95 Printer Driver 176 Note gt Making the Most of the Windows 98 95 Printer Driver Other Information Shows information such as paper size and the availability of options when using the S400 no information is displayed e The following printers are not displayed in the BJ Printer Monitor A printer that is connected using a USB parallel conversion cable A printer that is being shared by other computers e Make sure that the printer port setting is correct before using the BJ Printer Monitor For example if you are using a printer which does not support USB or infrared communication but the printer port is set to a USB port or IrDA port the printer is not displayed in the BJ Printer Monitor e To close the BJ Printer Monitor click the X button on the upper right corner of the BJ Printer Monitor window When the BJ Printer Monitor is minimized on the Windows Taskbar right click the BJ Printer Monitor icon on the Taskbar and then select Close SE 11 35AM BJ Printer Monitor icon Using the Windows 98 95 Printer Driver 177 Making the Most of the Windows 98 95 Printer Driver To view a printer connected using a USB interface cable click the USB Connected Printer tab Windows 98 only Printer Info View Option Help Sk a mel Z Host Computer E USB Root Hub amp Canon 5400 on USBPRNO1 Canon S400 Color Note gt e When
40. driver supported resolution is usually set to Standard Try changing this setting 7 Select Chooser from the Apple menu 2 Click the S400 icon Using the Macintosh Printer Driver 261 Printer Maintenance 3 Click the Setup button o Chooser B Connected to Gap 5400 1 AppleShare 8400 s 400 Server Backgrounding on of as Active Inactive 7 6 2 AppleTalk 4 4 Click the Driver Supported Resolution dropdown box and select High from the pop up menu Canon S400 Version 3 6 Driver Supported Resolution Cem Co 5 Click the OK button 6 Click the close box to close the Chooser Using the Macintosh Printer Driver 262 Printer Maintenance E Uninstalling the Printer Driver When the Printer Driver is no longer necessary you can remove an installed printer by selecting Custom remove The Custom remove option allows you to remove just those files that are not needed when you change your computer environment Uninstalling the printer driver with the Custom remove 7 If there are any unsaved documents in applications that are currently running save your documents 2 Double click the S400 folder and then double click the Printer Driver folder 3 Double click the BJ Installer icon 4 When the Software License Agreement is displayed click the Accept button 5 Select Uninstall from the pop up menu
41. for Manual Printing Changing the Print Quality Halftoning Optimizing Image Data Adjusting the Image Data Registering and Managing Print Settings Using Background Printing Using the Printer With a Network Using the Macintosh Printer Driver 217 Executing Special Functions E Printing Documents Enlarged Reduced The scaled printing feature of the printer driver allows you to set a scaling value so you can print an enlarged or reduced page on a paper size that is larger or smaller than the page size of the original file in the application program Setting the scaling value Set a value between 25 and 400 as the enlargement reduction scale in the Page Setup dialog box 7 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Set Paper Size as necessary 3 Set the desired enlargement or reduction ratio in Scale Enter the value of the enlargement or reduction ratio or you can click the drop down box in Scale Canon 400 Version 3 6 LI Banner Printing Orientation O Save Settings Height 11 00in Width 8 50in Using the Macintosh Printer Driver 218 Executing Special Functions 4 Click the OK button The Page Setup dialog box closes 5 To start printing click the Print button in the Print dialog box Normally select Print from the File menu to open the Print dialog box Note gt e When you wish to revert Scaled Printing to the original value set the original va
42. the application program is also displayed The icon on the left of the file name indicates the document which is currently being printed Page s Size Shows the file size of the documents in pages and bytes Time Date Shows the time and date when the print job started Using the Windows 98 95 Printer Driver 162 Making the Most of the Windows 98 95 Printer Driver The BJ Background Monitor makes it possible to perform the following tasks You can change the order of the documents you print Drag the document you wish to change the priority of to the desired position Please note that you cannot change the priority of the document which is being printed You can cancel a print job Click the document you wish to stop printing then select Delete from the Edit menu When a confirmation message appears click the OK button You can quit the BJ Background Monitor Select Quit from the File menu You can give priority to background printing Select Priority from the Option menu and drag the slide bar As you drag the slide bar to the left another job you are working on using an application program is given priority over the background printing in order to make the processing for the application program faster You can change the temporary directory for saving print data To perform background printing a region which is used to save the print data temporarily is required on the hard disk If sufficient hard disk space is not
43. the TWAIN Source Manager Version 1 5 or later See the User s Manual for your application program Scanner Problems 466 Scanner Cannot Be Used With a TWAIN Compatible Application Program E Cannot Transfer to TWAIN Compatible Graphics Application Program Check DOES THE TWAIN COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT THE FILE FORMAT TYPE AND RESOLUTION OF THE IMAGE DATA Some TWAIN compatible graphics application programs support specific file format types and resolution settings only For example the resolution settings of some OCR optical character reader application programs are limited to 300 or 400 dpi Check the file format types and resolution settings of the TWAIN compatible graphics application program first and then scan and transfer the image again Scanner Problems 467 Other Scanner Problems Cannot Install Scanner Driver Does Not Launch With Default Settings Windows Improper Colors Displayed in the Dialog Box Scanning Too Slow Communication Error Occurs Error Message Appears Scanner Problems 468 Other Scanner Problems E Cannot Install Scanner Driver Check 1 Check 2 Check 3 Note DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION Windows INSTRUCTIONS installing the IS Scan Software If an error occurred during installation and you had to shut down the installation procedure you may not be able to install the scanner driver because Windows is no longer s
44. this setting when you print a multiple page document The printer starts printing from the last page of the document When this setting is disabled the printer starts printing from the first page of the document Print collated pages Use this setting when you print multiple copies of a multiple page document When Print collated pages is enabled the printer prints the document and collates each copy from the first page through to the last page When Print collated pages is disabled the printer prints the document and collates copies of the same page In this case you will need to manually combine the pages to create each set of a multiple page document Using the Macintosh Printer Driver 224 Executing Special Functions 4 Click the OK button The Options dialog box closes 5 Click the Print button to close the Print dialog box and start the print job E Setting for Manual Printing Selecting the icon allows you to set your own printing parameters including the quality halftoning color balance and density Also once you have specified your custom settings you can reapply those settings simply by clicking the icon Specifying the print settings manually Select the amp icon from Print Mode in the Print dialog box You can then set the items in the Quality panel and the Color panel 7 Open the Print dialog box Normally select Print from the File menu 2 Click the amp icon in Print Mode 3 Click
45. to use to print your document Setting the print mode and starting printing Note 7 Select the command used for Print in your application program Normally click Print from the File menu and the Print dialog box is displayed Type in the number of copies to be printed and then set which pages are to be printed Canon 400 Version 3 6 Copies 1 Pages All From To BJ Cartridge Print Mode at MediaType Details Plain Paper paperFeed ri Auto Feeder _ Color Correcion 6 Standar Apply Print Grayscale Print Document Allpagesinrange Word Options Print Selection Only Range When only certain pages of a document are to be printed enter the first From and last To print pages Using the Macintosh Printer Driver 209 Note gt Print Mode Settings 3 Select BU Cartridge and then select Media Type Click the drop down box to display a pop up menu Select the BJ cartridge combination you have installed and the media type you have loaded Canon 400 Version 3 6 Copies 1 Pages All From To BJ Cartridge A Print Mode Media Type alg a a Details Plain Paper Current Settings Text EPEE int Quality Normal Fas Options Paper Feed Hatftoning Pattern Auto Feeder p Color Correction Bl Stondord Apply O Print Grayscale Print Document All pa
46. users Macintosh Indicates information for Macintosh users OS 8 1 or later Introduction 6 Copyright Disclaime This manual is copyrighted by Canon Computer Systems Inc CCSI with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or part without the prior written consent of CCSI 2000 Canon Computer Systems Inc r Canon Computer Systems Inc has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon S400 Color Bubble Jet Printer All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the respective product All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes Introduction 7 Trademarks Canon BC
47. where it is possible to print Note gt Printing in this area can adversely affect the print quality or the paper feed precision Paper Handling 44 Notes on Handling Print Media e Whenever possible hold the paper by the edges and avoid touching the print side Any scratching or soiling on the print side will adversely affect the print quality e When storing your media put the media back in its original packaging and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity To avoid bending or wrinkling the paper store it in a level place e After printing do not touch the print side until the ink is dry If water gets on the printed medium do not touch the print side until the medium dries e The following are guidelines on how long ink takes to dry on individual print media Artist Canvas About 15 minutes Back Print Film About 15 minutes Glossy Photo Cards About 2 minutes Glossy Photo Paper About 2 minutes High Gloss Photo Film About 10 minutes Magnet Sheets About 30 minutes Transparencies About 15 minutes Paper Handling 45 Printing on Special Media Types Artist Canvas Back Print Film Banner Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Photo Film High Resolution Paper Magnet Sheets Transparencies T Shirt Transfers Envelopes Paper Handling 46 Printing on Special Media Types E Artist Canvas Note gt Use onl
48. with the Simulate Illustration setting Setting Simulate Illustration e When Background Printing is disabled in the Page Layout tab the Monochrome Effects setting is grayed out and cannot be used e When Grayscale Print is enabled in the Main tab the Monochrome Effects setting is grayed out and cannot be used Using the Windows 98 95 Printer Driver 139 Making the Most of the Windows 98 95 Printer Driver E Changing the Print Quality Halftoning When your printouts are not satisfactory the printer driver allows you to make fine adjustments to the print quality and halftoning settings Setting the print quality halftoning Note If there is a problem in the image data you wish to print the print quality and halftoning settings may not be visible or effective 7 Open the Printer Properties dialog box then click the Advanced button in the Main tab 2 Click the Quality tab and set Print Quality and Halftoning as needed Untitled Properties Quality Special Effects Color Save BJ Cartridge Color gt I Grayscale Print Media Type Plain Paper hd fs Rae Paper Feed JAuto Feeder 7 Print Quality Halftoning Using the Windows 98 95 Printer Driver 140 Making the Most of the Windows 98 95 Printer Driver Print Quality When you wish to improve the print quality drag the Print Quality slide bar to the right Fine The print mode changes according to the setting of the sl
49. 00 526 4345 Free technical support Monday Saturday excluding holidays for products still under warranty 1 757 413 2848 Technical support 7 days a week excluding holidays for products no longer under warranty for 24 99 per call 1 800 423 2366 or for 2 50 per minute to a maximum of 25 00 per call 1 900 246 1200 For information about extending your Canon service and support up to an additional two years call 1 800 385 2155 or visit our Web Site at www ccsi canon com within 90 days from the date you purchase your Canon peripheral Within Canada call for technical support 24 hours a day 7 days a week 1 800 OK CANON Support program specifics subject to change without notice Refer to individual product information for warranty details Troubleshooting 362 Specifications General Specifications System Requirements 400 Specifications 363 General Specifications Printing method Bubble Jet on demand Printing resolution 1440 horizontal x 720 vertical dpi Print speed printing with Canon standard pattern e Black up to 9 ppm e Color up to 4 ppm Print direction Bi directional Print width 8 0 in 203 2 mm max Receive buffer 128 KB max Interface parallel IEEE 1284 compatible Specifications 364 General Specifications Interface USB USB 1 1 compatible Interface connector parallel Amphenol 57 40360 or equivalent Interface connector USB USB standard Seri
50. 203 2 mm x 289 0 mm A5 141 2 mm x 202 0 mm B5 175 2 mm x 249 0 mm 3 0 mm eee m F 32 0 mm aes 26 0 mm Me 4 mm 3 4 MMs u G4 Recommended printing area L Printable area where it is possible to print Note gt Printing in this area can adversely affect the print quality or the paper feed precision Paper Handling 40 Printing Area E Glossy Photo Cards Media Type Printable Area width x height Glossy Photo Cards 4 31 in x 6 30 in 1 10 4 T 1 10 f AREG Gie E Recommended printing area The printable area is identical to the printing area Paper Handling 41 Printing Area E US Com 10 Envelope Media Type Printable Area width x height US Com 10 8 0 in x 3 81 in 0 12 T 0 28 l Por o25 1 25 ead _ E Recommended printing area The printable area is identical to the printing area Paper Handling 42 Printing Area E European DL Envelope Media Type Printable Area width x height European DL 203 2 mm x 102 0 mm Fai mm T fsig4mm 104mm i E Recommended printing area The printable area is identical to the printing area Paper Handling 43 Printing Area E Banner Paper Media Type Printable Area width x height Banner Paper 8 0 in x 65 88 in Letter 203 2 mm x 1779 0 mm A4 14 1 26 32 0 mm t 10 12 3 0 mm ea vars 13 Letter Min 2 sheets Max 6 sheets E Recommended printing area C Printable area
51. 23 0 in 100 0 mm to 584 2 mm You can load media of the following weight for printing 17 Ib to 28 Ib 64 g m to 105 g m Paper Handling 33 Paper and Other Print Media E Landscape and Portrait There are two methods of orientation you can use to load the printer depending on the type of media you intend to load e When the short edge of the paper is fed into the auto sheet feeder this is called Portrait orientation e When the long edge of the paper is fed into the auto sheet feeder this is called Landscape orientation Portrait Landscape Paper vertical horizontal Letter Yes No Legal Yes No A5 Yes No B5 Yes No A4 Yes No Envelope US Com 10 No Yes Envelope European DL No Yes Glossy Photo Cards Yes No Paper Handling 34 E Print Side The following media must be printed on its correct side Artist Canvas Back Print Film Glossy Photo Cards Glossy Photo Paper Greeting Cards 1 4 fold Greeting Cards 1 2 fold High Gloss Photo Film High Resolution Paper Magnet Sheets T shirt Transfers Envelope Paper and Other Print Media Must be printed on coated side of the canvas Must be printed on the matte side Must be printed on the whiter glossy side Must be printed on the whiter glossy side Must be loaded with the words Canon Greeting Cards face down Can be printed on either side Must be loaded and printed with the glossy side facing up
52. 3 Click the IS Scan S400 icon and then click the OK button S400 is now selected as the input device Once you have performed these steps the setting remains in effect until you change to another input device Using the Scanner With Macintosh 426 Using the Main IS Scan Dialog Box Menu Button Scan Button Save Button Halt Button Information Box Help Button Oo IS Scan 400 EB 13 56 pa 542 Inches hapi Image Type Color Resolution 180dp Size 1986K Color Matching ON Menu button Selects the IS Scan functions Click this button to change the settings for a scanned image or to edit a scanned image Image Control Panel Brightness and Contrast Preview Area Using the Scanner With Macintosh 427 Using the Main IS Scan Dialog Box Scan Prescan or Clear button Click this button to start scanning This button switches to Prescan or Clear depending on the setting or situation Transfer or Save button Click this button to transfer a scanned image to an application When using IS Scan only without an application software this button says Save Halt button Click this button to cancel scanning Information box Displays the settings related to image scanning To perform scanning using other settings click the Menu button and then select Settings Help button Click this button to display helpful explanations abo
53. 400 Parts and Functions of the Printer 21 Front View Operation Panel Operation Panel Paper Guide Ensures that sheets from the paper stack in the auto sheet feeder feed straight into the printer Always align this guide with the left edge of the paper loaded in the auto sheet feeder Front Cover Open to install replace change BJ cartridges or to remove a paper jam Paper Rest Raise to support the paper especially a larger paper size Auto Sheet Feeder Holds multiple sheets of paper or other media which are automatically fed into the printer one sheet at a time Paper Output Tray l Holds printed sheets Paper Thickness Lever after they are ejected Adjusts the gap between the from the printer print heads and the surface of the paper you are printing on Parts and Functions of the Printer 22 Rear View Printer Cable Connector USB Interface Provides a connection point for connecting a USB interface cable to the printer Printer Cable Connector Parallel Interface Provides a connection point for connecting a parallel interface cable to the printer Power Connector Provides a connection point for connecting the power cord to the AC power outlet Parts and Functions of the Printer 23 Inside the Printer Cartridge Lock Lever Locks the BJ cartridge into the cartridge holder Cartridge Holder Holds the BJ cartridge e BC 33e Color BJ Cartridge provided
54. 6 Using the Windows 98 95 Printer Driver Printer Driver Basics Windows 2000 and Windows NT Users Preparing and Executing a Print Job Getting to Know the Windows 98 95 Printer Driver Making the Most of the Windows 98 95 Printer Driver Using Maintenance Functions 400 Using the Windows 98 95 Printer Driver 97 Printer Driver Basics The printer driver controls communication between the printer and your computer To use the printer with your computer you must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide Using the Windows 98 95 Printer Driver 98 Windows 2000 and Windows NT Users The information in this section is specific to Windows 98 and Windows 95 If you are a Windows 2000 or Windows NT 4 0 user please note that some of the operation procedures are not identical to Windows 98 and Windows 95 and some of the features are not supported To open the S400 Properties dialog box from the Start menu you click Start Settings and Printers Highlight the Canon S400 icon and then select Printing Preferences from the File menu The printer settings are arranged on these tabs Windows 2000 NT 4 0 tabs Main Page Setup Effects Profiles Maintenance Although the printer settings are arranged differently on these tabs the functionality is basically the same For more details on the operation procedures for Windows 2000 or Windows
55. Click the Details button The Quality Panel of the Detailed Setting dialog box is displayed Using the Macintosh Printer Driver 232 Executing Special Functions 4 Click the Color icon The Color panel is displayed Canon Detailed Setting Color Correction BJ Standard aja aa Matching Method Photo Quality Printer Profile Recommended by Canon it O Gamma Correction 1 8 af a e Special effects Color Balance 14 0 Cyan 9 n Magenta 21 oo nm Yellow 11 Os Black Density 29 5 Set the following items as needed Color Correction BJ Standard Applies the optimum color correction for printing with a Bubble Jet printer Normally you will select this setting ColorSync Selected when color correction is performed with ColorSync None Selected when color correction is not to be applied Matching Method This sets the color representation method Photo For printing overlapping intermediate color Graphic To print primary color more brightly Spot Color To print documents that use large amounts of a basic color Using the Macintosh Printer Driver 233 Executing Special Functions Printer Profile This selects the profile to suit the type of document Generally you will use the Recommended by Canon setting Only active when ColorSync is selected Recommended by Canon lists the color features that are suitable for the BJ cartridge p
56. Color Bubble Jet Printer S400 Series Contents Introduction Welcome Copyright Disclaimer Trademarks How to Use This Manual Safety Precautions Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Paper Handling Paper and Other Print Media Setting the Paper Thickness Lever Printing Area Notes on Handling Print Media Printing on Special Media Types Printing Photographs 400 Contents 2 Using the Windows 98 95 Printer Driver Printer Driver Basics Windows 2000 and Windows NT Users Preparing and Executing a Print Job Getting to Know the Windows 98 95 Printer Driver Making the Most of the Windows 98 95 Printer Driver Using Maintenance Functions Using the Macintosh Printer Driver Printer Driver Basics Preparing and Executing a Print Job Print Mode Settings Executing Special Functions Printer Maintenance Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridges You Can Use With the Printer Notes on Handling BJ Cartridges BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing a BJ Tank Replacing a BJ Cartridge Aligning the Print Head Cleaning the Printer Transporting the Printer Contents 3 Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears
57. Deep Cleaning Starts print head deep cleaning Feed Rollers Cleaning il Starts cleaning paper feed rollers Using the Macintosh Printer Driver 250 Printer Maintenance 4 When aconfirmation message appears Cleaning make sure that the printer is turned on Select print head to clean and then click the OK button Print head karen cleaning begins It takes about 40 seconds eal to complete print head cleaning and the 5 POWER light stops flashing Print a Nozzle Check Pattern to confirm the success of print head cleaning gt Printing a Nozzle Check Pattern Deep print head cleaning Note 2 Always execute normal print head cleaning first Only when the normal print head cleaning does not correct the problem perform deep print head cleaning Open the Page Setup dialog box Normally select Page Setup from the File menu Click the Utilities button Canon 400 Using the Macintosh Printer Driver 251 Printer Maintenance 3 Make sure Cleaning is selected and then click the l icon Canon 400 Printer Utility Cleaning Print Head Cleaning Starts print head cleaning Print Head Deep Cleaning Starts print head deep cleaning E a e Feed Rollers Cleaning Starts cleaning paper feed rollers 4 When a confirmation message appears make sure that the printer i
58. I BJ and Bubble Jet are trademarks and SelectExchange is a service mark of Canon Inc Print Planet is a service mark of Canon Computer Systems Inc Mac and the Mac logo are trademarks of Apple Computer Inc registered in the U S and other countries All other product and brand names are trademarks or service marks of their respective owners lng Eneray Stak COMPLIANT As an ENERGY STAR Partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Introduction 8 How to Use This Manual To view this User s Manual please use Adobe Acrobat Reader 4 0 or later which is included on your CD Use this button when you wish to enlarge the screen you are viewing Select this button in the tool bar and then click within the screen of the User s Manual H Acrobat Reader 40 8_15 pdf s4 Use this button to display the 4 previous page of the User s Manual Fa b elp AN amp G TB QI Dy 48 08 a Bookmarks inumeras S gt L Contents L Introduction BBR ats ana Functions of shims _ Paper Handling c 0 Using the Windows 98 Operation Panel Paper Guide w Using the Macintosh PI ab Operation Panel Ensures that sheets from the paper stack in the L Troubleshooting paper loaded in the auto sheet feeder _ Specifications lay Cover 5 E E en to install replace aper Rest S L Using
59. ION SELECTED IN THE PRINTER DRIVER Check the bi directional option Open the Printer Properties dialog box from the Start menu Click the Details tab and click the Spool Settings button In the Spool Settings dialog box click the button for Enable bi directional support for this printer Troubleshooting 355 Other Problems E Cannot execute background printing The BJ Backgrounder is not displayed during a print job and you cannot use background printing Check 1 Note Check 2 1 2 Macintosh 1 2 IS THERE ENOUGH FREE SPACE AVAILABLE ON THE HARD DISK You may not be able to print if there is not enough free space on the hard disk Delete unneeded files to create more space Checking the amount of free space on hard disk If you are unable to make more space available on your hard disk by deleting files turn background printing off IS BACKGROUND PRINTING ENABLED IN THE PRINTER DRIVER Open the Printer Properties dialog box then click the Page Layout tab Check Background Printing in the Background checkbox Select Chooser from the Apple menu Set Backgrounding to On Troubleshooting 356 Before You Call for Help Narrowing down the problem Checking the printing environment Troubleshooting 357 Before You Call for Help E Narrowing down the problem If you are experiencing difficulties try to narrow the problem down to one of these factors Printer problem If the printer will no
60. Image Using the Scanner With Windows 410 Using Copy Use the Copy feature when you wish to print an image immediately after scanning You cannot edit or enhance the scanned image before printing 7 Click the Copy button in the main IS Scan Plus screen The Copy screen displays Paper Size Letter 8 50 x11 00 in M 180 dpi 1992 KB Copy 2 Specify any required settings e Select Color or Monochrome in the Document Type box e Select Fine or Fast in the Copy Mode box e Select the paper size in the Paper Size box e The Copies box is disabled Using the Scanner With Windows 411 3 5 Using Copy Click the Print Setting button This displays the Print Setup dialog box Make sure Canon S400 is displayed as the default printer Click the Properties button if necessary to display the Printer Properties dialog box and specify any printer settings Using the Windows 98 95 Printer Driver Canon 400 Properties Main Page Layout Stamp Background Maintenance Choose Print Mode B Standard Standarc oto 1 y BJ Cartridge Color z I Grayscale Print Media Type Plain Paper x Page Size Letter Orientation Portrait gt gt Printing Type Normal size Printing ase c A Direction Portrait Feed Auto Feeder Ree Nene C Paper Thickness Lever Up Background None Advanced About De
61. Know the Windows 98 95 Printer Driver 3 Click the Properties button The Printer Properties dialog box opens The Main Page Layout Stamp Background and Maintenance tabs are displayed in the Printer Properties dialog box anon 400 Properties en ee a en ee Using the Windows 98 95 Printer Driver 103 Getting to Know the Windows 98 95 Printer Driver From the Start menu When you wish to specify print settings that are common to all application programs open the Printer Properties dialog box from the Start menu This method is also helpful when you wish to use maintenance functions such as print head cleaning without starting up an application program 7 Click the Start button Point to Settings then click Printers 2 When the Printers window is displayed click the Canon S400 icon Pause Printing v Set as Default Ir Purge Print Documents Capture Printer Port End Capture Create Shortcut 4 Delete Rename v Printers Work Offine Close Using the Windows 98 95 Printer Driver 104 Note Getting to Know the Windows 98 95 Printer Driver 3 Select Properties from the File menu Or right click and select Properties from the pop up menu The Properties dialog box opens The Main Page Layout Stamp Background and Maintenance tabs are contained in the Printer Properties dialog box Canon 400 Properties 21x BZ Page Layout g Stamp Background tht Maint
62. Magenta 0 af DASE gt es O FT E i AT Black ala p Output Style Auto b v Brightness Nom Intensity of __4 fw Defaults Cancel Help Click the Save tab You can save the desired print settings you made in steps 3 4 and 5 here E Standard Properties BE Quality Special Ettects Color Save Saved Settings Description Selects optimum settings for printing text Using the Windows 98 95 Printer Driver 148 10 11 Making the Most of the Windows 98 95 Printer Driver To save the new print settings enter a name for the desired print settings in the Title box of the Save tab You can use up to eight characters Please note that you cannot use a title that is pre assigned in the printer driver such as Draft or Standard Select the desired icon from the Icon Selection box Write a brief description in the Description box if necessary Click the Save button The icon you selected in step 8 appears in the Saved Settings box at this time Click the OK button to return to the Main tab Make sure that the icon you selected in step 8 for the new print settings is in the Choose Print Mode box and that the description you wrote in step 9 appears when you move the mouse pointer to the icon Using the Windows 98 95 Printer Driver 149 Note Making the Most of the Windows 98 95 Printer Driver e When User modified is displayed to the left of the Choose Print Mode box of the Mai
63. Most of the Windows 98 95 Printer Driver E Changing the Print Order Number of Copies Based on the default settings of the printer driver the printer starts printing one set of any document from the first page When you print multiple copies of the same document you need to specify the number of copies You can change the print order with Reverse and Collate as needed Setting the print order and number of copies When you wish to print multiple copies of the same document specify the number of copies You can also change the print order with Reverse and Collate 1 2 Open the Printer Properties dialog box then click the Page Layout tab When you print multiple copies of the same document set the number of copies between 1 and 999 in the Copies box You can also select the print order M Background Printing Cancel Apply Help Reverse order Use this setting when you print a multiple page document The printer starts printing from the last page of the document When this setting is disabled the printer starts printing from the first page of the document Using the Windows 98 95 Printer Driver 126 Note Making the Most of the Windows 98 95 Printer Driver Collate Use this setting when you print multiple copies of a multiple page document When Collate is enabled the printer prints the document and collates each copy from the first page to the last page When Collate is disabled the printer
64. NT 4 0 please use the online help feature Using Online Help Using the Windows 98 95 Printer Driver 99 Preparing and Executing a Print Job Before you start a print job you need to specify the print settings The print settings in the printer driver allow fine control over the print quality and color adjustment but you can simplify the setup procedure as follows 1 2 Set the paper size you use from within the application program before printing Select the command used for printing for example Print or Print Setup in the File menu in the application program Click the Properties button to open the Printer Properties dialog box then select the desired icon for your print mode in the Choose Print Mode box under the Main tab e The most appropriate print settings are pre assigned in each icon for a particular type of print job e The BJ Cartridge and Media Type settings are selected automatically Make sure that the BJ Cartridge and Media Type settings match the BJ cartridges installed in the printer and the print media you are using Change the settings as needed Also make sure that the Paper Size setting in the Page Layout tab matches the setting in the application program Click the OK button to close the Printer Properties dialog box Click the OK button in the Print window Printing begins Using the Windows 98 95 Printer Driver 100 Getting to Know the Windows 98 95 Printer Driver Opening
65. Other Problems Before You Call for Help Getting Help From Canon Specifications General Specifications System Requirements Using the Optional IS 32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Contents 4 Introduction Welcome Copyright Disclaimer Trademarks How to Use This Manual Safety Precautions 400 Introduction 5 Welcome Thank you for purchasing the Canon S400 Series Color Bubble Jet Printer This User s Manual provides complete explanations of the features and functions of the printer To maximize the life of your printer it s a good idea to familiarize yourself fully with all of its functions This User s Manual uses the following symbols to indicate important information Always observe the instructions indicated by these symbols A Caution Indicates instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Instructions indicated by this symbol must be observed for safe operation Note gt Indicates useful reference information or supplementary instructions concerning operation of the equipment Be sure to read these notes This manual uses the following symbols depending on the computer system you are using Always observe the instructions indicated by these symbols Windows Indicates information for Windows 98 and Windows 95
66. Place the image to be copied in the printer then click the Copy button Scanning starts When the message appears remove the scanner cartridge and replace it with a BJ cartridge according to the printing settings Place a blank sheet of paper in the printer and click the OK button Printing starts Using the Scanner With Macintosh 454 Using the Copy Utility Note e To print the same image again click the Reprint button e To copy another document with the same settings click the Copy button and follow the instructions on the screen e To perform copying with different settings click the Reset button and follow the instructions on the screen E Ending the Copy Utility To close the Copy utility click the close box or the Quit button Close box Paper Size Media Type Letter 8 5in x 11 0in Plain Paper High Resolution Paper Copies i Transparency wooo Bg oO Darker Reprint lt b Copy Using the Scanner With Macintosh 455 Scanner Problems Scanning Result Is Unsatisfactory Scanner Cannot Be Used With a TWAIN Compatible Application Program Other Scanner Problems 400 Scanner Problems 456 Scanning Result Is Unsatisfactory Scanned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Parts of an Image Missing or Not Aligned Properly Image Contains Unexpected Colors or Is Too Light or Too Dark Scanner Problems 457 Scanning Re
67. Printer Driver 238 Executing Special Functions E Using Background Printing If Backgrounding is selected with the Chooser you can open the BJ PrintMonitor to confirm the progress of printing or to stop printing Also the order in which suspended documents are printed can be changed About background printing The print processing method that enables you to do other tasks simultaneously while printing documents is called background printing When background printing is to be performed select Chooser from the Apple Menu select a printer driver and set Backgrounding to On Selecting a Printer Driver While background printing is being performed you can display the BJ PrintMonitor to confirm the progress of printing or to stop the printing Displaying the BJ PrintMonitor window When Backgrounding is set to On the BJ PrintMonitor starts up automatically when you print The BJ PrintMonitor appears in the Application Menu To verify the print process click the BJ PrintMonitor icon in the Application Menu T File Edit View Special Help jonitor v amp SimpleText Using the Macintosh Printer Driver 239 Executing Special Functions Closing the BJ PrintMonitor window When you select Close Status Window from the File menu the BJ PrintMonitor window closes 7 J E Her 3 10PM amp BJ PrintMonitor ini BJ PrintMonitor Function The BJ PrintMonitor shows the document c
68. Properties 2 x Main Page Layout Stamp Background Maintenance Page Size Letter 8 50 x 11 50 in x Orientation Portrait Landscape Printing Type C Normat size Printing 1 2 C Scaled Printing 3 E Page Larout Printing _ Specify Poster Printing C Banner Printing ws Printer Paper Size aa urn Copies f1 Sa T Collate Printer control Defaults Background Printing jeverse order Cancel Apply Help Using the Windows 98 95 Printer Driver 120 Making the Most of the Windows 98 95 Printer Driver 3 Click the Specify button as necessary You can specify the detailed layout setting in the Page Layout Printing dialog box Page Layout Printing 21 x Pages 2 Page Prin Page Order i 1 w I Frame Border Cancel Defaults Help Pages Click the down arrow and select the 2 Page Print or 4 Page Print layout The 2 Page Print setting prints two pages on one sheet of paper and the 4 Page Print setting prints four pages on one sheet of paper Page Order Click the icon in the Page Order box The icon indicates the order in which the pages run for example running from top left to top right to bottom left to bottom right in the 4 Page Print setting Frame Border Check the Frame Border checkbox when you wish to print with a frame around each page 4 Confirm the layout of the printout in the preview area and click the OK button Note e When you us
69. RIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB Open the Printer Properties dialog box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer Using the Windows 98 95 Printer Driver Troubleshooting 300 Printout Is Unsatisfactory Note Windows You may also want to click the Advanced button in the Main tab Click the Color tab check that Color Adjustment is enabled and then adjust the Color settings such as Color Balance Output Style and Brightness Macintosh Select the Color panel and change the settings such as the Matching Method Check 3 IS A RE FILLED BJ TANK INSTALLED IN THE BJ CARTRIDGE You may not be able to achieve satisfactory performance with a BJ tank that does not contain genuine Canon ink It is recommended that you use genuine Canon BJ tanks especially designed for use with the Canon BJ cartridges a Replacing a BJ Tank Troubleshooting 301 Printout Is Unsatisfactory E Printed and on screen colors do not match The colors you see on the screen do not match the colors you see in the printed copy of the same image For example objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green A color display and printer do not reproduce color in the same way T
70. Result Is Unsatisfactory Is COLOR MATCHING ENABLED The colors displayed on your display may not match the actual scanned colors Color Matching attains the best match between the colors displayed on your display and the actual colors in the scanned image You can enable Color Matching when the Scanning Mode is set for Color Check that Color Matching is enabled Click the Custom Setting button Make sure that Color Matching is enabled in the Custom Setting dialog box Select Settings from the Menu screen Make sure that Color Matching is enabled Scanner Problems 464 Scanner Cannot Be Used With a TWAIN Compatible Application Program Cannot Launch IS Scan From Within the TWAIN Compatible Graphics Application Program Cannot Transfer to TWAIN Compatible Graphics Application Program Scanner Problems 465 Scanner Cannot Be Used With a TWAIN Compatible Application Program E Cannot Launch IS Scan From Within the TWAIN Compatible Graphics Application Program Check DOES THE TWAIN COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT THE LATEST 32 BIT TWAIN SPECIFICATIONS OR TWAIN SOURCE MANAGER VERSION 1 5 OR LATER Windows When IS Scan is used as a TWAIN interface you must use the latest 32 bit TWAIN compatible graphics application program See the User s Manual for your application program Macintosh When IS Scan is used as a TWAIN interface you must use the graphics application program that supports
71. TING BEING PERFORMED If you are performing grayscale printing the backs of the pages may be stained with ink You may be able to eliminate this problem by reducing the black density on the printer driver setting screen Open the Printer Properties dialog box and click the Advanced button in the Main tab Click the Color tab Use the Black slide bar to change the print density setting If this does not produce an improvement try using the optional BC 34e Photo BJ Cartridge to perform your printing When using Manual for printing click the Details button in the Printer Properties dialog box In the Color panel use the Black slide bar to change the print density setting Troubleshooting 312 Printout Is Unsatisfactory Ink blurred The ink has blurred in the print job images are not sharp and the ink has spread and run together Check 1 ARE YOU USING PLAIN PAPER If you are using plain paper use another type of print media To minimize ink spread use High Resolution Paper Glossy Photo Paper or High Gloss Photo Film Check 2 IS THE PRINT HEAD DIRTY Clogged print head nozzles can cause ink spread and blurring so clean the print head Cleaning the Print Head Check 3 IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING The Intensity setting in the printer driver can be used to adjust print density that is the amount of ink used to print Lowering the print density setting can reduce the tendency for
72. Using IS Scan This section describes how to scan an image when you launch IS Scan from within a TWAIN compatible application program E Scanning an Image Note gt These basic procedures may vary according to the application program you are using 7 Install the IS 32 Color Image Scanner Cartridge in the printer Installing the Scanner Cartridge 2 Make sure Canon IS Scan 2 is set as the Acquire Source and then select the command used for scanning such as Acquire or TWAIN from the menu of the application program The main IS Scan dialog box displays S IS Scan ioj x Settings View Option Help Settings File Paper Size Letter 8 50 x 11 00 in z Scanning Mode DTP Color B DTPIBSW TEE 3 OCR A Text FE teon plmage See 8 19 x 10 60 finches zj 8254 KB Using the Scanner With Windows 392 Using IS Scan 3 Specify the basic settings e Click the down arrow on the right of the Paper Size box and select the most appropriate paper size for the image you wish to scan e Select the most appropriate scanning mode for the image you wish to scan in the Scanning Mode box Changing the Scanning Mode 4 Load the image you wish to scan in the auto sheet feeder of the printer and click the Prescan button Note It s a good idea to use prescanning to determine whether or not an image can be scanned properly or to test the effects of image adjustme
73. When you select Custom in the Scanning Mode box of the main dialog box the Custom dialog box opens and allows you to adjust the scanning settings for special scanning jobs 7 Open the main IS Scan dialog box 2 Click the Custom button in the Scanning Mode box This displays the Custom dialog box Standard Value DTP Color z Image Type ko g Resolution fico t i i sYW a Theshold 9 tt pr 128 T Edge Emphasis T Character Emphasis M Color Matching Monitor Type BJ Color Printer Profile 1999 7 Prescan C Monochrome Grayscale C Color Using the Scanner With Windows 399 Using the Customized Scanning Mode 3 Specify these settings in the Custom dialog box Standard Value You change the standard values for the default settings here Image Type Select a type of image Color the default Grayscale or Monochrome Resolution Determines the precision of the scanned image The higher the resolution setting the higher the precision and quality of the scanned image However the higher the resolution setting the larger the file size e The 90 dpi setting is sufficient for viewing images on a screen e The 180 dpi setting is sufficient for printing images Threshold Determines the intensity of halftones for monochrome images Drag the slide bar to the left for a lighter image or drag it to the right for a darker image The Threshold option is available only when the Image Type is set for Mo
74. Windows 98 95 Printer Driver 112 mM Using Online Help When you want to learn about a particular topic the online help function provides the necessary information on the screen of your computer Finding information on a particular topic 1 2 Getting to Know the Windows 98 95 Printer Driver When you click the button on the upper right corner of the Printer Properties dialog box the shape of the mouse pointer changes to R Click the desired item to learn more about the item A detailed explanation appears Canon 400 Properties Main Page Layout Stamp Backgraund Maintenance HEJ Photo SuperPhoto Ki 1 BJ Cartridge Color z T Grayscale Print Media Type Plain Paper Page Size Letter A Orientation Portrait Printing Type Normal size Printing Cees c A Direction Portrait Feed Auto Feeder Stange REG Background None C Paper Thickness Lever Up Advanced About Defaults Cancel rv He Canon 400 Properties 2 x Main Page Layout Stamp Background Maintenance Choose Print Mode Print Mode A print mode registers a combination of print quality and color settings When you select the icon that is the closest to the document or purpose the system automatically sets the recommended BJ Cartridge and Media Type Ifthe selections are different fram the items that have actually been set in the p
75. absorber replaced immediately Getting Help From Canon Note When the waste ink absorber becomes full the POWER light flashes orange and green alternately and printing will no longer be possible Call the Canon Customer Care Center E The POWER light flashes orange and green alternately Service error A service error means the printer requires the attention of a qualified technician Count the number of flashes You may be asked for this information Call the Canon Customer Care Center Before You Call for Help Getting Help From Canon Troubleshooting 341 An Error Message Appears Error writing to LPT1 or USBPRN Windows Application error general protection fault Windows Other error messages Troubleshooting 342 An Error Message Appears Error writing to LPT1 or USBPRN Windows You cannot print when this message appears Check 1 Check 2 Check 3 IS THE PRINTER TURNED ON Check the POWER light to see if it is green If the POWER light flashes green the printer is warming up After the POWER light is on the printer is ready to use ARE THE PRINTER AND COMPUTER CONNECTED PROPERLY Check the connections of the printer cable at the computer and the printer IS PRINT SPOOLING OPERATING CORRECTLY Cancel spooling and send the print job directly to the printer Open the Printer Properties dialog box from the Start menu click Start select Settings and click Printers Highlight the Cano
76. and the cut corner at top right against the right side of the auto sheet feeder Must be printed on the whiter side Must be printed on the glossy side Must be printed on the side without the green line Must be printed on the address side Paper Handling 35 Paper and Other Print Media E Number of sheets that can be loaded at a time The number of sheets that can be loaded varies according to the type of media Make sure that the paper stack is not higher than the load limit mark P on the auto sheet feeder Media type Maximum capacity of sheet feeder Plain Paper Approximately 100 sheets 20 Ib 75 g m Artist Canvas 1 sheet Back Print Film Approximately 10 sheets Banner Paper 1 sheet 2 to 6 sheets in length Glossy Photo Cards 1 sheet Glossy Photo Paper Approximately 10 sheets Greeting Cards 1 sheet High Gloss Photo Film 1 sheet High Resolution Paper Approximately 80 sheets Magnet Sheets 1 sheet Transparencies Approximately 30 sheets T shirt Transfers 1 sheet Envelopes Approximately 10 pieces US Com 10 or European DL Paper Handling 36 Setting the Paper Thickness Lever Before you print be sure to set the paper thickness lever as listed below Paper Thickness Lever Adjusts the gap between the print head and the surface of the paper you are printing on Media type Position Plain Paper Up Artist Canv
77. anning Procedure Using the White Calibration Sheet Scanning Area Guidelines Loading an Image 400 Using the Scanner 373 Scanner Driver Basics Installing the optional IS 32 Color Image Scanner Cartridge in the printer makes it possible to scan and save images such as your favorite photographs and greeting cards Photograph Greeting card p f ae pak eer Karar B ihin a Home page Wallpaper for your computer Using the Scanner 374 Scanner Driver Basics To use the scanner cartridge you must install the IS Scan software which includes the IS Scan scanner driver and the IS Scan Plus utility program These two programs provide many features that allow you to perform simple color adjustments to improve the quality of the original image or enhance the image for artistic effect You can run the IS Scan driver from within a TWAIN compliant graphics application program or you can run the IS Scan Plus utility program directly as a stand alone application program The IS Scan Plus utility program allows you to scan edit enhance and save the image data Macintosh To use the scanner cartridge you must install the IS Scan software You can run the IS Scan driver from within a TWAIN compliant graphics application or you can run it directly as a stand alone program Note gt TWAIN is an industry interface standard that allows software applications to communicate with digital imaging devices such as scanners App
78. aper size print quality halftoning etc Gamma Correction Gamma Correction enables the adjustment of halftone contrast between perfect white and perfect black If you want to adjust the contrast click the Gamma Correction checkbox to place a check in this box and move the slider left or right to set a value When Gamma Correction is not to be performed clear the check mark from the checkbox Color Balance The color intensity is set separately for cyan magenta yellow and black The color intensity is adjusted by dragging the slide bar for each color to the right or left For example if you feel that the blue cyan component is too strong drag that slider in the negative direction to the left On the other hand if you think that the blue cyan is too weak drag the slider in the positive direction to the right Once you have made the adjustment the balance of the four colors changes and the overall color tone changes as well It s a good idea to make such adjustments in very small steps Density Moving the slider to the right increases the density while moving it to the left decreases the density Using the Macintosh Printer Driver 234 Executing Special Functions 6 Click the OK button Then return to the Print dialog box 7 Click the Print button to close the Print dialog box and start the print job E Registering and Managing Print Settings You can name the settings in the Print dialog box such as BJ Cartrid
79. art the print job Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 10 minutes are required for drying Store unused film in the original package in a dry cool location away from direct sunlight high temperature and high humidity After storing the unused film in the package place it on a stable horizontal surface so that the film is not curled or creased in the package Paper Handling 73 Printing on Special Media Types E High Resolution Paper 71 Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Paper rest Paper thickness lever 2 Fan the stack to remove static cling and align the edges of the stack by tapping them on a flat surface Paper Handling 74 Printing on Special Media Types Note gt To avoid touching the print surface always handle media by the edges Unclean or scratched print surfaces can adversely affect print quality 3 Load the stack of paper with the whiter side facing up e Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder e Adjust the paper guide to the left side of the stack Load limit mark Note Make sure that the top of the stack is not higher than the load limit mark Maximum capacity of the sheet feeder is approximately 80 sheets of High Resolution Paper Paper Handling 75 Not
80. as Down Back Print Film Up Banner Paper Down Glossy Photo Cards Up Glossy Photo Paper Up Greeting Cards Down High Gloss Photo Film Up High Resolution Paper Up Magnet Sheets Down Transparencies Up T shirt Transfers Down Envelope Down Paper Handling 37 Printing Area To ensure the best print quality the printer requires a margin along each edge of the media The printing area which varies according to the media size is the paper size minus the margins There is both a printing area recommended and a printable area possible Printing area dark gold Canon recommends that you print within this area for optimum print quality m Printable area light gold The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision mm Letter Legal m US Com 10 Envelope mb A4 A5 B5 European DL Envelope gt Glossy Photo Cards gt Banner Paper Paper Handling 38 Printing Area E Letter Legal Media Type Printable Area width x height Letter 8 0 in x 10 69 in Legal 8 0 in x 13 69 in 0 12 ae oo i 02 f KEG TR E Recommended printing area L Printable area where it is possible to print Note Printing in this area can adversely affect the print quality or the paper feed precision Paper Handling 39 Printing Area E A4 A5 B5 Media Type Printable Area width x height A4
81. ate Illustration setting is grayed out and cannot be used e When Black is selected in the Main tab the Simulate Illustration setting is grayed out and cannot be used Setting Monochrome Effects Use this setting when you want to give expression to an image by using a monochrome effect 7 Open the Printer Properties dialog box then click the Main tab 2 Make sure there is no check in the Grayscale Print checkbox Using the Windows 98 95 Printer Driver 137 3 4 5 6 7 Making the Most of the Windows 98 95 Printer Driver Click the Advanced button Click the Special Effects tab Check the Monochrome Effects checkbox to enable the setting The appearance of the image in the preview area changes to a monochrome image Untitled Properties i 1x Quality Special Effects Color Save Cancel Help Select the desired monochrome effect from Sepia Blue Pink Green or Select Color When you select Select Color drag the color slide bar until the desired monochrome image is displayed in the preview area You can also select the desired monochrome image by clicking the right or left arrow of the color slide bar Using the Windows 98 95 Printer Driver 138 Making the Most of the Windows 98 95 Printer Driver 8 Click the OK button to return to the Main tab 9 Click the OK button to close the Printer Properties dialog box and start the print job Note gt e The Monochrome Effects setting can be used
82. bmenu Sharpen Sharpens an image to make it clearer Soften Softens the edges of an image Despeckle Removes speckling from an image making any such areas less noticeable Invert Inverts the colors of an image to produce a negative of the original You can check the effect of the adjustment in the Preview Area Using the Scanner With Macintosh 445 Applying Special Effects to an Image Special effects such as edge emphasis line emphasis pixelization posterization and low relief can be applied to a scanned image creating an image with a feeling different from that of the original 7 Click the Menu button in the main dialog box select Enhance and then select the desired function from the submenu Edges Emphasizes the edges of a photograph or line drawing Lines Emphasizes only lines in a specific direction Pixelize Applies a mosaic effect to an image Posterize Reduces the number of colors and simplifies the image Low Relief Creates a low relief version of the image When you select one of these functions the corresponding dialog box displays Using the Scanner With Macintosh 446 Applying Special Effects to an Image 2 Select a desired function from the list The following is an example of the screen displayed when you select Edges The operation is the same when any other function is selected You can check the approximate result of the selection in the Preview Area For details of each fu
83. c head alignment always press the POWER button If you do not turn off the printer correctly with the POWER button the print head alignment settings are not saved Using the Macintosh Printer Driver 257 Printer Maintenance E Turning the Printer On and Off The Auto Power On Off capability of the printer driver allows you to turn the printer off when no data is sent to the printer for a certain period of time and turn the printer back on again when data is sent to the printer 7 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 Click Auto Power Setting from the dropdown box and then select the auto power settings Auto Power On or Auto Power Off as necessary Click the Send button Canon 400Printer Utility Version 3 6 Auto Power Setting ba J Hl Auto Power Off O Auto Power On Using the Macintosh Printer Driver 258 Note 4 Printer Maintenance Auto Power On When this setting is enabled the printer is turned on when data is sent to the printer The default setting is off Auto Power Off When no data is sent to the printer for the set time the printer is turned off automatically The default setting is off When a confirmation message appears click the OK button When Auto Power On Off is to be cancelled remove the check mark from each checkbox using the same procedure Using the Macintosh Printer
84. ch the printed side until the ink is completely dry About 15 minutes are required for drying Return unused sheets to the original package Store the sheets in a flat dry cool location away from direct sunlight high temperature and high humidity Paper Handling 49 Printing on Special Media Types E Back Print Film 1 Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Paper rest Paper thickness lever Paper Handling 50 Printing on Special Media Types 2 Fan the Back Print Film to remove static cling and tap the edges against a flat surface to align them neatly If the film is curled bend it slightly in the opposite direction of the curl to straighten it t 4 Note e The matte side of the film is the print side which should be loaded face up e To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Paper Handling 51 Printing on Special Media Types 3 Load the Back Print Film e With the print matte side facing up place one sheet of plain paper under the stack Load the stack with the edges aligned against the right side of the sheet feeder e Adjust the paper guide to the left side of the stack Plain paper Print side Print side Note You can load up to ten sheets of film in the auto sheet feeder 4 a Open the Printer Prope
85. ck the OK button to save the settings B1 1 0 Ml B2 1 0 i IE Click the OK button This completes the print head alignment procedure To turn off the printer after print head alignment always press the POWER button If you do not turn off the printer correctly with the POWER button the print head alignment settings are not saved Using the Windows 98 95 Printer Driver 190 Using Maintenance Functions E Turning the Printer On and Off You can turn the printer on and off from the Printer Properties dialog box The Auto Power On Off capability of the printer driver also allows you to turn the printer off when no data is sent to the printer for a certain period of time or turn the printer back on again when data is sent to the printer Turning the printer off 7 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the Power off icon 3 When a confirmation message appears click the OK button The printer is turned off Note gt The next time you turn on the printer press the POWER button of the printer Setting Auto Power on off 7 Open the Printer Properties dialog box then click the Maintenance tab Start Status Monitor ok Cancel Hep 2 Click the Auto Power on off icon Using the Windows 98 95 Printer Driver 191 Using Maintenance Functions 3 Select the desired settings in the Auto Power dialog box Auto Power 2 x Auto P
86. con in the Scanning Mode box of the Capture Image screen according to your scanning purpose Standard setting for scanning a color image Standard setting for scanning a monochrome image ae Suitable for scanning a photographic print such as a snapshot KJ z Suitable for scanning an image that consists mostly of text Used for customizing the settings for special scanning jobs Using the Customized Scanning Mode Select the paper size in the Paper Size box Insert the image you wish to scan in the scanning holder and then load it in the auto sheet feeder of the printer Click the Prescan button The remaining steps are similar to those described for Scanning an Image using IS Scan Scanning an Image Using the Scanner With Windows 415 Using Capture Photo Use the Capture Photo feature to scan a photographic print such as a snapshot You can also edit enhance save and print the scanned image 7 Click the Capture Photo button in the main IS Scan Plus screen The Capture Photo screen displays 5 50 45 50 Inches 7 Capture Photo By default a Selection Box displays in the Preview Area To delete the Selection Box point to any location in the Preview Area and right click your mouse 2 Specify these settings e Select Color or Black amp White in the Photo Type box e Select Regular or Panorama in t
87. d click the Options button The Options dialog box is displayed 2 Select Preview as the output destination and click the OK button Canon Options Destination Printer PICT File 2 Printin reverse order 1 Print collated pages Page Layout 1 Up gt 1 Page Order ft to righ Frame Nor 3 Click the Preview button in the Print dialog box Canon S400 Version 3 4 Copies 1 Pages All From To BJ Cartridge Print Mode nese m a 2 a Plain Paper Paper Feed Apply O Print Grayscale Print Document All pagesinrange Word Options Print Selection Only Range Using the Macintosh Printer Driver 212 Print Mode Settings The Preview dialog box is displayed a Front View Operation Panel a Operation Panel Paper Guide Ensures that sheets from the paper stack in the auto sheet feeder feed straight into the printer Always align this guide with the left edge of the paper loaded in the auto sheet feeder Front Cover Open to installreplace switch BJ cartridges or to remove a paper jam Paper Rest Raise to support the paper especially a larger paper size Auto Sheet Feeder Holds multiple sheets of paper or other media which are automatically fed into the printer one sheet ata time Paper Output Tray Holds printed sheets after they are ejected from the prin
88. d each page Click on the drop down box to select None Fine line or Broad line 5 Click the OK button The Options dialog box closes 6 Click the Print button to close the Print dialog box and start the print job Note gt When you wish to revert Page Layout printing to the original setting select the 1 Up layout in Page Layout E Changing the Print Order Based on the default settings of the printer driver the printer starts printing one set of any document from the first page When two or more copies of the same data are to be printed specify collation reverse order printing This saves you from having to rearrange the copies after they have printed Setting the print order When you wish to print multiple copies of the same document you can change the print order with Print in reverse order and Print collate pages as necessary 7 Open the Print dialog box Normally select Print in the File menu 2 Click the Options button The Options dialog box is displayed Using the Macintosh Printer Driver 223 Executing Special Functions 3 Set the print order using Print in reverse order or Print collated pages as necessary Canon Options Destination Printer Preview Q PICT File Print in reverse order Print collated pages Page Layout 4Up Page Order Horizontally from top left Frame Print in reverse order Use
89. disk 7 On the Windows desktop double click the My Computer icon 2 Right click the icon of the hard disk and select Properties from the pop up menu 3 On the General tab check the hard disk capacity and the amount of free space Macintosh 7 On the desktop click the icon of the hard disk 2 Select Get Info from the File menu 3 Select General Information Troubleshooting 360 Before You Call for Help Checking the version number of the printer driver 7 On the Windows desktop click the Start button point to Settings and click Printers 2 Right click the S400 icon and select Properties from the pop up menu 3 Click the Main tab and click the About button The version number of the printer driver is displayed Macintosh 7 Double click the Extensions Folder in the System Folder and then select the S400 icon 2 Select Get Info from the File menu 3 Select General Information The version number of the printer driver is displayed Troubleshooting 361 Getting Help From Canon Canon Computer Systems Inc offers a full range of customer technical support options including Note For e mail technical support the latest driver downloads and answers to frequently asked questions www ccsi canon com 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366 24 hour Fax On Demand System for product specifications and technical information 1 8
90. drag the mouse within the Preview Area to select the part to be scanned The Selection Box indicates the area that will be scanned Using the Scanner With Macintosh 430 Note Scanning an Image e To create a Selection Box position the cursor over one corner of the area to be selected press and hold down the mouse button and then drag the mouse diagonally to the opposite corner of the area you want to select Release the mouse button e If you position the cursor over a point within the selected area you can move the area by dragging If you position the cursor over one of the lines indicating the selected area you can change the size of the selected area by dragging that line in or out e The minimum size of the selected area is 1 x 1 25 4 mm by 25 4 mm e The size of the selected range is displayed in the Image Control Panel Place the image to be scanned in the printer and click the Scan button Remember only the range indicated by the Selection Box is scanned Using the Scanner With Macintosh 431 Scanning an Image 7 Ifthe image displayed in the Preview Area is not what you expect click the Clear button and start over If you like the image click the Transfer button The scanned image is transferred to the application software Edit the image data as required prior to printing or saving it Note e Some application programs do not display the main IS Scan dialog box but display their o
91. e Printing on Special Media Types 4 Gz Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select High Resolution Paper in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify High Resolution Paper for the media type and select the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Check the printed sheets as they are ejected from the printer As soon as about 20 sheets have stacked on the paper output tray remove them If the printed sheets are excessively curled after they are ejected from the printer remove each sheet immediately to prevent curled sheets from blocking other sheets ejected from the printer e Store unused paper and other media flat in the original package in a dry cool location away from direct sunlight high temperature and high humidity Paper Handling 76 Printing on Special Media Types E Magnet Sheets Note Use only the BC 33e Color BJ Cartridge for printing on Magnet Sheets Do not use the BC 34e Photo BJ Cartridge 7 Make sure the printer is turned on and the paper thickness lever is set to the Down positio
92. e Layout Method Fillpage C Fit to paper size C Set position Position Position Lesion A Intensity Y y Select File Defaults Cow Hee Click the Select File button The Select image file dialog box is displayed Select the name of the drive in which the bitmap file you wish to use as an original background is saved Select image file LE c windows Cancel cA Sy windows Al Users E Application Data Circles bmp E catroot Houndstooth bmp Gin costs s Intemet Explorer Walp Bi S cist a List files of type Drives Bitmap Files x Sc Using the Windows 98 95 Printer Driver 158 10 11 Making the Most of the Windows 98 95 Printer Driver Select the name of the folder in which the bitmap file you wish to use as an original background is saved Select the file name of the bitmap file you wish to use as an original background Click the OK button The file name you specified in step 7 is displayed in the File box of the Background tab Specify the other settings in the Background tab if necessary Click the Save settings tab Enter a name for the original background in the Title box of the Save settings tab Background Settings Sample 1 Properties Background Save settings Using the Windows 98 95 Printer Driver 159 12 13 14 Note gt Making the Most of the Windows 98 95 Printer Driver Click the Save button When a confirmation message appears click the OK button
93. e enabled in Windows follow these steps 1 Open the Printer Properties dialog box from the Start menu 2 Click the Canon S400 icon in the Printers window then select Properties from the File menu 3 Click the Details tab 4 Click the Spool Settings button 5 Check that the Enable bi directional support for this printer is enabled in the Spool Settings dialog box Launching the BJ Status Monitor When a print command is sent to the printer or low ink is detected the BJ Status Monitor is launched automatically and is minimized on the Windows taskbar Using the Windows 98 95 Printer Driver 167 Making the Most of the Windows 98 95 Printer Driver To verify the print process and the type of BJ cartridge click the BJ Status Monitor icon minimized on the Windows taskbar The following items are displayed Mstat SAY BY Microsoft Word Vac t Canon BJ Backgroun g CJRSTR Micros 7 Canon BJ Printer Stat Canon BJ Status Monitor LPT1 Be Printer Name Canon 400 LPT1 Document Name save_1 BMP Status E Start Time 8 13 2000 6 28 00 PM Progress 38 eau Pages Printed 0 EERE Cartridge B Color Lowlnk None Printer Name Shows the name of the printer you are using Document Name Shows the file name of the document that is currently being printed Depending on the application program you use the name of the application program is also displayed Status
94. e icon in the Choose Print Mode box under the Main tab Select Glossy Photo Cards in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Glossy Photo Cards and the BJ cartridge installed in the printer gt Using the Macintosh Printer Driver 4 a Click the Page Layout tab and make sure that the Page Size setting is Canon 4 x 6 Normally you can set the paper size with the application program However if the setting on the Page Layout tab does not match the setting in the application program or if your application program does not provide a size selection for Glossy Photo Cards specify the setting here m Using the Windows 98 95 Printer Driver Paper Handling 62 Note 7 Printing on Special Media Types Macintosh Select Canon 4 x 6 for the Page Size setting Normally you can set the paper size with the application program Using the Macintosh Printer Driver Start the print job Remove each printed card as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Tear away the strip of the Glossy Photo Card For more details see the instruct
95. e Data The printer driver allows you to compensate and optimize the print quality of image data Depending on the type of image data you print you can use either Image Optimizer or Photo Optimizer Image Optimizer Enlarging an image often causes edges to look jagged To solve this problem after enlarging an image in your application program turn on the Image Optimizer before printing For example you may want to use the Image Optimizer when you print a low resolution image downloaded from a home page on the Internet 7 Open the Printer Properties dialog box then click the Main tab 2 Click the Advanced button Using the Windows 98 95 Printer Driver 132 Making the Most of the Windows 98 95 Printer Driver 3 Select Image Optimizer in the Quality tab to enable the Image Optimizer setting Untitled Properties Quality Special Effects Color Save BJ Cartridge Color xj I Grayscale Print Media Type Plain Paper bd ick Pape Auto Feeder Paper Feed Print Quality Halftoning 4 Click the OK button to return to the Main tab Click the OK button to close the Printer Properties dialog box and start the print job Note The Image Optimizer setting may have little or no effect on printing depending on the application program you use e The Image Optimizer setting has more effect on low resolution images than on high resolution images e Using the Image Optimizer setting to smooth an imag
96. e Page Layout Printing check that Background Printing is enabled in the Page Layout tab e When you wish to revert Page Layout Printing to the original setting click Normal size Printing Using the Windows 98 95 Printer Driver 121 Making the Most of the Windows 98 95 Printer Driver E Printing Documents Enlarged Poster Printing By dividing image data such as a photographic image and enlarging it for printing you can print one page on multiple sheets Pasting the pages after printing makes it possible to create a large sized document such as an artistic poster Setting the image divisions 7 Open the Printer Properties dialog box and click the Page Layout tab 2 Click the button for Poster Printing The Specify button is displayed and the preview area displays the changes Canon 400 Properties 12 x Main Page Layout Stamp Background Maintenance oj Page Size Letter 8 50 x 11 50 in Orientation Portrait C Landscape Printing Type Normalsize Printing Scaled Printing Fy 4 Page Layout Printing RestePiring _ soest C Banner Printing aw Printer Paper Size Z Leter 8 60x11 60 in xl I Background Printing A SSH Reverse order Copies 1 E SST Collate Printer control Defaults Cancel App Hep Using the Windows 98 95 Printer Driver 122 Making the Most of the Windows 98 95 Printer Driver Click the Specify button as necessary You can specify a detai
97. e Printers window then select Properties from the File menu 3 Click the Details tab 4 Click the Spool Settings button 5 Check that Enable bi directional support for this printer is enabled in the Spool Settings dialog box Launching the BJ Printer Monitor 1 2 From the Start menu select Programs Point to BJ Printer and then select BJ Printer Monitor or Double click the BJ Printer icon on the Windows desktop Double click the BJ Printer Monitor in the BJ Printer window Using the Windows 98 95 Printer Driver 175 Making the Most of the Windows 98 95 Printer Driver Information display of the BJ Printer Monitor a Canon BJ Printer Monitor BrinterInfo View Option Help edale 2 mie B Printers USB Connected Pinte Pines Name Pott statue Cartridges Ink Infomation Jobs Other Information 0 Printer Name Shows the name of the printer installed in your system The icon to the left of the printer name shows the printer status Normal condition A warning occurred for some reason H An error occurred for some reason Port Shows the port to which the printer is connected Status Shows a brief description about the printer status Cartridges Shows the type of BJ cartridge installed Ink Information Shows ink information when the remaining ink is running low or when it runs out Jobs Shows the number of print jobs that are
98. e Windows 98 95 Printer Driver 107 Getting to Know the Windows 98 95 Printer Driver 3 Make sure that the BJ Cartridge and Media Type settings are identical to the BJ cartridge and print media installed in the printer Canon 400 Properties Draft DTP Photo SuperPhoto eo Note gt When you change a default setting in the BU Cartridge or Media Type box the icon that indicates the current settings changes to User modified Draft DIP Photo SuperPhoto Current settings Using the Windows 98 95 Printer Driver 108 Getting to Know the Windows 98 95 Printer Driver You can start a print job with the User modified icon but you can also save and register the settings in the Choose Print Mode box under a new icon Customizing the Print Settings in the Printer Driver Creating an original print mode E Setting the Page Size Set the page size you use from within the application program before printing Also make sure that the page size setting in the Printer Properties dialog box is identical to the page size setting in the application program Confirming the page size You can view the page size you use in the print settings information box of the Main tab Make sure that Page Size is identical to the setting in the application program before printing Page Size Letter Orientation Portrait Printing Type Normal size Printing Print settings information box 4 Direction Portrait Feed Auto
99. e as type and select a format for the file You can select one of the following file formats e Bitmap BMP e JPEG JPG TIFF TIF 5 Click the Save button Using the Scanner With Windows 424 Using the Scanner With Macintosh Scanning Images With Application Software Using the Main IS Scan Dialog Box Scanning an Image Scanning Images With IS Scan Changing the Scanning Mode Customizing the Scanning Settings Copying a Scanned Image to the Clipboard Adjusting an Image Modifying an Image Applying Special Effects to an Image Other IS Scan Functions Using the Copy Utility 400 Using the Scanner With Macintosh 425 Scanning Images With Application Software This section explains how to start IS Scan from a TWAIN image editing application software so that you can scan images E Selecting a TWAIN compatible Device Before you scan images with application software you must first select a TWAIN compatible device using the S400 driver The basic procedure is described below steps may vary based on your application software 7 Start the application software and then select New from the File menu Then open the menu you use to scan images Install the scanner cartridge in the printer 2 To open the dialog box for selecting a TWAIN compatible input device you normally select Import and then select TWAIN Select from the File menu The Select a source dialog box is displayed Select a source
100. e may require more time for printing Using the Windows 98 95 Printer Driver 133 Making the Most of the Windows 98 95 Printer Driver E Photo Optimizer The Photo Optimizer adjusts a photographic image created with a digital camera when it is printed out Use the Photo Optimizer to compensate unsatisfactory color balance and over or underexposure before printing Open the Printer Properties dialog box then click the Main tab Click the Advanced button Select Photo Optimizer in the Quality tab to enable the Photo Optimizer setting 3 Untitled Properties Using the Windows 98 95 Printer Driver 134 Note Making the Most of the Windows 98 95 Printer Driver Check the Whole Page checkbox if necessary Disabled When the Whole Page setting is disabled the Photo Optimizer adjusts multiple photographic images appearing on the same page separately Enabled When the Whole Page setting is enabled the Photo Optimizer adjusts multiple graphic images appearing on the same page as a whole Use this setting when any trimmed or rotated images are contained in the page Click the OK button to return to the Main tab Click the OK button to close the Printer Properties dialog box and start the print job e Using the Photo Optimizer setting to adjust an image may require more time for printing e When Background Printing is disabled in the Page Layout tab the Whole Page setting is grayed out and cannot be used e
101. e prescribed number of sheets DID YOU RAISE THE PAPER REST Before you load media other than envelopes in the auto sheet feeder you should always raise the paper rest If you do not raise the paper rest before loading the media does not completely enter the paper feed slot during feeding IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Sizes You Can Use With the Printer Media Types You Cannot Use With the Printer Troubleshooting 333 Paper Jams or Does Not Feed E Paper skews during feeding The paper or other media does not feed straight into the paper feed slot Check 1 IS THE AUTO SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets Check 2 IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams do not load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use With the Printer Check 3 IS THE PAPER GUIDE SET CORRECTLY If the paper guide on the auto sheet feeder is not set correctly the paper does not feed straight or may jam in the printer The paper guide must be snug against the side of the stack and not too tight Troubleshooting 334 Paper Jams or Does Not Feed HM Multiple sheets feed together More t
102. e printer driver 4 Specify original settings related to text in the Text tab Stamp Settings IMPORTANT Properties Text Color Placement Save settings Stamp Text IMPORTANT ue Round border x TrueType Font Courier New Using the Windows 98 95 Printer Driver 154 Making the Most of the Windows 98 95 Printer Driver 5 Specify original settings related to colors in the Color tab Stamp Settings IMPORTANT Properties Test Color Placement Save settings i Bue 2554 gt Add to Palette Defaults Cancel Help 6 Specify original settings related to the stamp position in the Placement tab Stamp Settings IMPORTANT Properties Text Color Placement Save settings Stamp Position Position IMPORTANT cK ca Heo Using the Windows 98 95 Printer Driver 155 Making the Most of the Windows 98 95 Printer Driver 7 Click the Save settings tab Stamp Settings IMPORTANT P Test Color Placement Save settings Title IMPORTANT Save Delete Cancel Help 8 Enter a name for the original stamp in the Title box of the Save settings tab 9 Click the Save button 10 When a confirmation message appears click the OK button 71 Click the OK button in the Save settings tab to return to the Stamp Background tab Deleting an unnecessary stamp 7 Open the Printer Properties dialog box then click the
103. ean the printer Do not use flammable solvents such as alcohol benzene or thinner If flammable solvents come in contact with electrical components inside the printer such substances could cause a fire or electric shock Introduction 18 Safety Precautions Always unplug the printer from the power outlet when you are cleaning the printer If you mistakenly turn on the printer while cleaning it you could touch moving internal printer components and suffer injury The printer contains high voltage components that could cause a fire or electric shock E BJ cartridges and BJ tanks For safety reasons store BJ cartridges and tanks out of the reach of small children If a child inadvertently licks a BJ cartridge or BJ tank or ingests any ink consult a physician immediately Introduction 19 Safety Precautions Do not subject BJ cartridges or BJ tanks to shocks or excessive vibration This could cause the ink to leak out and stain your clothing or the surroundings E Using the printer near appliances such as fluorescent lamps Allow at least 6 inches approximately 15 cm clearance between the printer and an appliance such as a fluorescent lamp Electrical noise generated by a fluorescent lamp placed too close to the printer may cause printer malfunctions Introduction 20 Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel
104. ecifications 100 sheets max 1 sheet 10 sheets max 1 sheet 2 to 6 sheets in length 1 sheet 10 sheets max 1 sheet 1 sheet 80 sheets max 1 sheet 30 sheets max 1 sheet 10 pieces max Specifications 367 General Specifications Ordinary print media Regular size Letter Legal A4 A5 B5 US Com 10 European DL Custom size e Width 3 94 to 9 50 100 0 to 241 3 mm e Height 3 94 to 23 0 100 0 to 584 2 mm Weight 17 to 28 Ib 64 to 105 g m Thickness 0 24 0 6 mm max Canon Specialty Papers e Artist Canvas e Back Print Film e Banner Paper e Brilliant White Paper e Bubble Jet Paper water resistant e Glossy Photo Cards e Glossy Photo Paper e Greeting Cards e High Gloss Photo Film e High Resolution Paper e Magnet Sheets e Transparencies e T Shirt Transfers Specifications 368 General Specifications Graphic image printing Data format Canon extended mode Raster image format Resolution Canon extended mode 180 360 720 1440 dpi BJ Cartridges BC 33e Color BJ Cartridge Nozzles 48 per color Ink colors Black Cyan Yellow Magenta BC 34e Photo Color BJ Cartridge Nozzles 48 per color Ink colors Photo Black Photo Cyan Photo Magenta Yellow Black BJ Cartridge BC 30e Nozzles 60 Ink colors Black only Specifications 369 System Requirements Printer driver software Windows 98 95 486 processor 16MB RAM 40MB free hard disk space Windows 2000 Pentium proc
105. en click the Open button The file name is displayed in the Settings File box and the settings change in the main IS Scan dialog box Note e When you open the file while an image is displayed in the preview area the prescanned or scanned image is discarded Prescan or scan the image again Select Save Settings File from the Settings menu when you have changed the settings and you wish to overwrite the current file and save all the current settings to it Select Save Settings File As from the Settings menu when you have changed the settings and you wish to save all the current settings under a new file name Using the Scanner With Windows 404 Other IS Scan Features White Level Calibration Use this feature to maintain the correct color balance of scanned images You need to perform White Level Calibration when you use the scanner cartridge for the first time and when the white level calibration data needs to be updated 7 Select White Level from the Option menu of the main IS Scan dialog box 2 When a message appears insert the white calibration sheet into the auto sheet feeder of the printer a Using the White Calibration Sheet Click the OK button When the white calibration sheet is ejected from the paper output tray the White Level Calibration process is complete Using the Scanner With Windows 405 Other IS Scan Features HM Device Information When you select Device Information from the Option menu of the
106. enance General Details Color Management gt Main GB Canon saoo Comment Separator page none 7 Browse Print Test Page When you open the Printer Properties dialog box from the Start menu some other tabs such as General and Details are added by the Windows operating system For more details on these additional tabs refer to your Windows documentation Using the Windows 98 95 Printer Driver 105 Getting to Know the Windows 98 95 Printer Driver E Selecting the Print Mode Before you start a print job open the Printer Properties dialog box and specify the print mode The print settings in the Printer Properties dialog box allow fine control over the print quality and color adjustment but you can simplify the setup procedure by selecting the icon in which the most appropriate print settings are pre assigned Default settings The following print modes are set up as defaults in the printer driver When you select an icon in the Choose Print Mode box the combination of BJ Cartridge and Media Type settings changes automatically Select the most appropriate icon according to your print job Icon Purpose BJ Cartridge Media Type For printing documents that consist mostly of text Color Plain Paper such as word processor files at the standard print quality Gives priority to print speed rather than print quality Color Plain Paper Use this print mode for trial printing Automatically recognizes pho
107. er m Using ECP Mode High speed printing Click this checkbox when you wish to shorten the response speed of the printer to enable high speed printing Using the Windows 98 95 Printer Driver 193 Using Maintenance Functions Pause Page Click this checkbox when you wish to increase the pause between printed pages after performing high density printing Use this setting to prevent the backs of pages from becoming stained after they are printed and ejected from the printer Pause Scan Click this checkbox when you wish to increase the pause in the print head operation while the print job is being executed Use this setting to prevent the next page from stacking on top of a printed page before it is dry Make sure that the printer is turned on and click the Send button When a confirmation message appears click the OK button to close the dialog box and send the setting to the printer Using the Windows 98 95 Printer Driver 194 Using Maintenance Functions E Using ECP Mode Normally data transfer between the computer and printer are conducted using the Centronics compatible mode which is a widely used printer interface type You can change the data transfer method to ECP mode as needed The ECP mode makes it possible to conduct data transfer between the computer and printer at a higher speed while keeping compatibility with the former interface type This shortens the time required for printing depending on the computer syste
108. er You can save the total amount of paper used for long documents This feature is also useful when you wish to view an image spread or print your document as a book cover Specifying the layout Open the Options dialog box from the Print dialog box and make the necessary settings 7 Open the Print dialog box Normally select Print from the File menu 2 Click the Options button The Options dialog box is displayed Using the Macintosh Printer Driver 221 Executing Special Functions 3 Click on the Page Layout drop down box and select the 2 Up or 4 Up layout from the pop up menu The 2 Up Print setting prints two pages on one sheet of paper and the 4 Up Print setting prints four pages on one sheet of paper Confirm the layout of the printout in the Preview Canon Options Destination Printer Q Preview PICT File 2 O Printin reverse order 1 gt 2 O Print collated pages Page Order Horizontally from top left 4 Make the following settings as necessary Page Order Click on the Page Order drop down box The illustration indicates the order in which the pages run Horizontally from top left Horizontally from top right Vertically from top left Vertically from top right Using the Macintosh Printer Driver 222 Executing Special Functions Frame When you print multiple pages of data on one sheet this option allows you to select whether to add a border aroun
109. erties window In the Details tab select FILE in the Print to Port setting To delete the WPS driver select Programs and then Windows Printing System from the Windows Start menu and click Uninstall Troubleshooting 321 Printout Is Unsatisfactory E Characters and figures notched gradation streaked or unnatural Macintosh Characters and figures print with unnatural notches or gradation appears streaked Check ARE YOU USING AN APPLICATION PROGRAM THAT ONLY SUPPORTS POSTSCRIPT The S400 is a QuickDraw printer and is not a PostScript printer Therefore if you use an application program that supports only PostScript the lines of characters and figures may print with unnatural notches Always use an application program that supports QuickDraw Some PostScript application programs have a setting that allows you to use ATM fonts or TrueType fonts When you specify the ATM fonts or TrueType fonts in the application program then characters figures and gradation can be reproduced properly Troubleshooting 322 Printer Does Not Start or Stops Mid Job Printer does not turn on Print job does not start Printing halts Printing starts but nothing prints Cartridge holder does not move to the center Troubleshooting 323 Printer Does Not Start or Stops Mid Job Printer does not turn on The printer does not turn on when you press the POWER button Check 1 HAVE YOU PRESSED THE POWER BUTTON FIRMLY Press the POWER butt
110. es B receptacle USB interface Recommended parallel printer cable IEEE 1284 compatible e Material AWG28 or larger e Type Twisted pair shielded cable e Length Up to 6 5 ft 2 0 m e Connectors Amphenol 30360 or equivalent Recommended USB printer cable e Material AWG28 data wiring pair or AWG20 to 28 distribution pair e Type Twisted pair shielded cable e Length Up to 16 4 ft 5 0 m e Connectors USB standard Series B pluggable Acoustic noise level Less than approx 45 dB per ISO 9296 Specifications 365 General Specifications Operating environment e Temperature 41 to 95 F 5 to 35 C e Humidity 10 to 90 RH no condensation Storage environment e Temperature 32 to 95 F 0 to 35 C e Humidity 5 to 90 RH no condensation Power supply USA Canada AC 120V 60Hz Power consumption e Off Approx 1W AC 230 10 Approx 1W AC 120V e Standby Approx 3W AC 230 10 Approx 3W AC 120V e Printing Approx 30W Dimensions with paper rest and paper output tray retracted e 16 5 x 12 0 x 6 6 W x D x H e 418 x 306 x 169 mm W x D x H Weight Approx 8 16 Ib 3 7 kg Specifications 366 Sheet feeder capacity e Plain paper 17 Ib or 64 g m e Artist Canvas e Back Print Film e Banner Paper e Glossy Photo Cards e Glossy Photo Paper e Greeting Cards e High Gloss Photo Film e High Resolution Paper e Magnet Sheet e Transparencies e T Shirt Transfer e Envelopes General Sp
111. es larger when you use a higher resolution Windows Changing the Scanning Mode Macintosh Changing the Scanning Mode Beings Scanner Problems 459 Scanning Result Is Unsatisfactory E White Portion Becomes Grayish Check 1 DID YOU PERFORM WHITE LEVEL CALIBRATION Use White Level Calibration to maintain the correct color balance of scanned images Using the White Calibration Sheet Check 2 DID YOU ADJUST THE BRIGHTNESS AND CONTRAST Depending on the image you scan a white portion is not recognized as white because the scanner detects and scans even the small differences of the density between white and other colors Adjust the brightness and contrast Note gt e When you are using IS Scan Plus use the online Help e When you are using a TWAIN compatible graphics application program see the User s Manual for the application program Scanner Problems 460 Check 3 Macintosh Scanning Result Is Unsatisfactory DID YOU SCAN A MONOCHROME IMAGE USING THE COLOR OR GRAYSCALE SETTING If the Image Type is set to Color or Grayscale the scanner detects and scans even the grades of the density and white may not be recognized as white When you scan a monochrome image always set DTP B amp W in the Scanning Mode so the scanner can scan using only two values between white and black For details on how to set Black amp White in the Scanning Mode use the online Help Changing the Scanning Mode C
112. essor 133MHz or faster 3 2MB RAM for Professional 64MB RAM for Server 38MB free hard disk space Windows NT 4 0 Pentium 16MB RAM 38MB free hard disk space Macintosh Macintosh with USB Mac OS 8 1 or later 10MB RAM 21MB free hard disk space Specifications 370 System Requirements Note e The BJ Status Monitor cannot be used when the printer is used ina network operating environment e When connecting the printer and computer through a USB interface use the system under the following operating environment Computer with Microsoft Windows 98 or Windows 2000 which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh computer with Mac OS 8 1 or later which is preinstalled by a computer manufacturer on purchase When using an iMac running under Mac OS 8 1 the system must be upgraded using iMac Firmware 1 0 which can be downloaded from the home page of Apple Computer Inc e Specifications subject to change without prior notice Specifications 371 Using the Optional IS 32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems 400 Using the Optional IS 32 Color Image Scanner Cartridge 372 Using the Scanner Scanner Driver Basics Unpacking the Scanner Cartridge Installing the IS Scan Software Installing the Scanner Cartridge Basic Sc
113. faults Cancel EPP Help When you click the Copy button a message box appears Click OK in the message box to confirm that the scanner cartridge is installed Copying begins Another dialog box appears to remind you to remove the scanner cartridge and install the BJ cartridge according to your print job Also make sure paper is loaded in the auto sheet feeder of the printer Using the Scanner With Windows 412 Using Copy 6 Click the OK button in the dialog box Printing begins Note gt e To print the image displayed in the Preview Area again click the Reprint button e To make a copy of another image using the same settings click the Copy button When a confirmation message appears click the Yes button and repeat the procedure described above To make a copy using different settings click the Clear button to clear the copied image from the preview area Repeat the procedure described above Using the Scanner With Windows 413 Using Capture Image Use the Capture Image feature to scan an image other than a photographic print You can also edit enhance save and print the scanned image 7 Click the Capture Image button in the main IS Scan Plus screen This displays the Capture Image screen E DTP Color g MRE Je a YE owon Paper Size Letter 8 50 x 11 00 in hz Using the Scanner With Windows 414 Using Capture Image Select the most appropriate i
114. file in the Saved Settings box Click the Save As button This displays the Save File dialog box Enter a file name in the File Name box Select the drive name and folder name in the Directory box Click the OK button The print mode is saved as a file Using the Windows 98 95 Printer Driver 151 Note Making the Most of the Windows 98 95 Printer Driver You can save multiple print modes to a single file Opening an original print mode that was saved as a file 1 Q RR Q ND N O Open the Printer Properties dialog box then click the Advanced button Click the Save tab Click the Open button This displays the Open File dialog box Select the drive name and folder name in the Directory box Select the file in which the original print mode was saved in the File Name box Select the icon you wish to open in the Icon Selection box Click the OK button The original print mode you opened in the printer driver is displayed in the Saved Settings box Deleting an unnecessary print mode 1 2 Open the Printer Properties dialog box then click the Advanced button on the Main tab Click the Save tab Select the icon you wish to delete in the Saved Settings box Using the Windows 98 95 Printer Driver 152 Making the Most of the Windows 98 95 Printer Driver 4 Click the Delete button 5 When a confirmation message appears click the OK button The icon of the original print mode is deleted from the Saved Sett
115. gainst the right side of the sheet feeder 1 2 fold greeting cards can be printed on either side For details refer to the instructions provided with the Greeting Cards package e Adjust the paper guide to the left side of the sheet Paper Handling 69 Note gt Printing on Special Media Types 3 B Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select High Resolution Paper in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type High Resolution Paper and the BJ cartridge installed in the printer p Using the Macintosh Printer Driver Start the print job Remove each printed card as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Store unused Greeting Cards in the original package in a dry cool location away from direct sunlight high temperature and high humidity Paper Handling 70 Printing on Special Media Types E High Gloss Photo Film Note Use only the BC 33e Color BJ Cartridge for printing on High Gloss Photo Film Do not use the BC 34e Photo BJ Cartridge
116. ge e For BC 30e Black BJ Cartridge optional BCI 3eBk Black BJ Tank BC 30e Black BJ Cartridge Routine Maintenance 279 Note Replacing a BJ Tank Make sure that the printer is turned on and open the front cover The cartridge holder moves to the left e If you need to replace more than one BJ tank do not remove the BJ tanks together Remove and replace each BJ tank one by one to ensure that each new BJ tank is inserted in the correct slot If you insert a BJ tank in the wrong slot colors will not print correctly e To avoid interfering with the ink supply from a tank never touch the opening on a BJ tank To remove the empty BJ tank press in on the tab on the BJ tank to release it then lift it out of the slot Do not remove the BJ cartridge Leave the BJ cartridge installed in the printer and remove only the BJ tank s Routine Maintenance 280 Note Note Replacing a BJ Tank Discard empty BJ tanks according to the local laws and regulations regarding disposal of consumables To avoid staining your hands clothing or areas of your work site do not shake or drop BJ tanks when you are handling them Remove the new BJ tank from its package Pull the orange tape up and against the perforations to open the packing film e Remove the film carefully so you do not remove the label from the BJ tank The label is needed to match the BJ tank with the correct slot of the BJ cartridge e Remove the fil
117. ge Media Type Print Grayscale and Print Mode when you perform registration You can set default mode for any setting that is used often Registering print settings You can use names to register the contents of those settings that are performed with the Print dialog box 1 2 Open the Print dialog box and then select options as needed Click the Apply button The Register Settings dialog box is displayed Click the Apply button Canon Register Settings niea aie Settings Using the Macintosh Printer Driver 235 Executing Special Functions 4 Type in the name under which you want to register the settings and then click the OK button New Settings Name Report You return to the Register Settings dialog box 5 Click the Close button You return to the Print dialog box Note gt You cannot specify a name that is already being used for a set of print mode settings Use a different name or remove the settings with that name before you register the new settings Importing registered print setting You can read in a previously registered print mode and set it as the Print dialog box for the icon 7 Open the Print dialog box and click the Apply button The Register Settings dialog box is displayed Using the Macintosh Printer Driver 236 2 3 Note Executing Special Functions Click on the print mode setting you want to import and then click the Import button
118. gesinrange Word Options E Print Selection Only When a document created in color is to be printed out in monochrome place a check mark in the Print Grayscale checkbox Using the Macintosh Printer Driver 210 Print Mode Settings 4 Select the Print Mode icon Select the icon that is closest to your document type and intended results The Current Settings show the name of the selected icon along with the types of Print Quality Halftoning and Color Correction Canon 400 Copies 1 Pages All Q From BJ Cartridge MediaType Plain Paper Ey ore Paper Feed O Print Grayscale Print Document All pages in range Word Options Print Selection Only Range Print Mode Icons Prints documents made up primarily of text at normal quality Intended for printing graphs and other computer graphics with clear color boundaries Intended for printing photographs and other graphics that use gradations of color and tone Manual Allows you to customize the print mode settings m Setting for Manual Printing 5 Click the Print button to close the Print dialog box and start the print job Using the Macintosh Printer Driver 211 Print Mode Settings Displaying a print preview of the document To view a preview of the document as it will appear when printed click the Options button and change the output destination 7 Open the Print dialog box an
119. han one sheet feeds from the stack at the same time Check 1 Check 2 Check 3 Check 4 DID YOU FAN THE STACK BEFORE LOADING Before loading a stack of media in the auto sheet feeder always fan the pages to remove static cling and align the edges Fanning the stack separates the sheets so they can feed smoothly from the auto sheet feeder IS THE AUTO SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use With the Printer ARE YOU PRINTING ON TRANSPARENCIES When more than one transparency feeds from a stack at the same time lower the paper rest set the stack and try again Transparencies Troubleshooting 335 Paper Jams or Does Not Feed E Paper jams If paper jams in the printer remove it 7 Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot whichever is easier If the paper tears or shreds open the front cover and remove all the fragments of paper 2 Close the front cover load the paper and then press the RESUME button Troubleshooting 336 Paper Jams or Does Not Feed Note If the paper cannot be removed press the POWER button twice
120. hanging the Scanning Mode Scanner Problems 461 Scanning Result Is Unsatisfactory E Parts of an Image Missing or Not Aligned Properly Check 1 Check 2 DID YOU PLACE AN IMAGE WITHIN THE PROPER SCANNING AREA Check that the image you wish to scan is placed in the proper scanning area DID YOU SPECIFY THE SCANNING AREA CORRECTLY If the Paper Size setting is smaller than the size of the image you scan parts of the image will be missing If you place the image outside the scanning area parts of the image may not be aligned properly Always check that the image is set within the proper scanning area Scanner Problems 462 Scanning Result Is Unsatisfactory E image Contains Unexpected Colors or Is Too Light or Too Dark The appearance of the scanned image is not what you expected or the image is too light or too dark Check 1 IS THE NUMBER OF DISPLAY COLORS SET TO HIGH COLOR OR TRUE COLOR Windows Check the number of display colors as follows 7 From the Start menu select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Check that Colors is set to High Color or True Color in the Colors box Macintosh Check the Color Depth setting as follows 7 From the Apple menu select Control Panels 2 Select Monitors amp Sound 3 Check that Thousands or Millions are set for Color Depth Scanner Problems 463 Check 2 1 2 Macintosh 1 2 Scanning
121. hat is dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth e The white level calibration data is stored into memory and used for maintaining the correct color balance of scanned images When a message appears and prompts you to load the white calibration sheet click the OK button and perform white level calibration You can also initiate White Level Calibration from the IS Scan driver Windows Other IS Scan Features Macintosh Other IS Scan Functions Using the Scanner 387 Scanning Area Guidelines Paper size Scanning area Letter 8 50 x 11 00 in 8 19 x 10 00 Inches A6 105 0x148 0mm 3 86x5 42 Inches A5 148 0 x 210 0 mm 5 55 x 7 86 Inches A4 210 0 x 297 0 mm 8 00 x 11 28 Inches B5 182 0x257 0mm 6 89x9 71 Inches e The scanning area varies according to conditions such as the scanning resolution and display resolution e If you wish to scan images larger than the size of the scanning holder provided with the IS 32 Color Image Scanner Cartridge the SH 101 A4 LTR scanning holder is available for purchase Visit the Canon Web site to find out about accessories and supplies www ccsi canon com e The maximum thickness of the image must be within 0 12 inch 0 45 mm including the scanning holder The scanning holder is 0 008 inch 0 2 mm thick so the image you wish to scan must be less than 0 01 inch 0 25 mm thick e To prevent poss
122. he print head of a BJ cartridge The print head becomes very hot during printing and can cause a minor burn Touching the print head could damage it and make further printing impossible e To avoid ink spills and stains on your clothing or the surrounding area do not drop or shake BJ cartridges or tanks Routine Maintenance 271 Notes on Handling BJ Cartridges E When you store BJ cartridges When you replace a BJ cartridge always store the BJ cartridge you are not using in an Ink Cartridge Storage Box If the BJ cartridge is not properly stored in the container the ink will dry out and you can no longer use the BJ cartridge Also after removing the seal on a BJ tank always insert it into a BJ cartridge to prevent the BJ tank from drying out Always store BJ cartridges and BJ tanks out of the reach of small children If any ink enters an eye or is accidentally ingested seek medical assistance immediately Routine Maintenance 272 Notes on Handling BJ Cartridges Note e Do not attempt to reattach the protective cap and protective tape after removing them Observe all local regulations regarding the location and method of disposing of them e Do not leave an empty BJ tank in a BJ cartridge Remove it immediately after ink runs out and replace it with a new BJ tank e If for some reason you remove a usable BJ tank from the BJ cartridge re insert the BJ tank right away Otherwise the ink will dry and print jobs ma
123. he Photo Size box Using the Scanner With Windows 416 Using Capture Photo 3 Insert the image you wish to scan into the scanning holder and then load it in the auto sheet feeder of the printer 4 Click the Prescan button The remaining steps are similar to those described for Scanning an Image Scanning an Image Using the Scanner With Windows 417 Editing a Scanned Image You can edit or enhance a scanned image acquired using the Capture Photo or Capture Image feature The editing features you can use vary according to the settings you used for scanning and whether you used the Capture Photo or Capture Image feature for scanning You can edit or enhance the image displayed in the Preview Area 7 Click the Edit button in the main IS Scan Plus screen The Edit screen displays S IS Scan Plus ioj x OG aj Edit Print Save Image Edges Lines Compensation Posterise Low Relief ranc Been Bayle ap Exit xi 5 50 xf550 finches a Capture Photo Color 180 dpi 2873 KB 2 You can select these editing options For details on each feature use the online Help for IS Scan Plus Contrast Brightness Adjusts the brightness and contrast of an image Using the Scanner With Windows 418 Editing a Scanned Image Image Compensation Softens edges in the image by reducing the contrast between pixels or sharpens hazy or b
124. he Service Life of the Printer To ensure a long service life for your printer clean it frequently and replace consumable items such as the BJ cartridges when required Before you move the printer to a new location pack it in its original box and packing material to prevent damage during shipping Guidelines for replacement of consumable items BJ Cartridge Maintenance When to Replace a BJ Cartridge How to maintain the printer Cleaning the Printer How to pack the printer for moving Transporting the Printer Routine Maintenance 266 BJ Cartridges You Can Use With the Printer E Types of BJ Cartridges You can use the BC 33e Color BJ Cartridge BC 34e Photo BJ Cartridge or BC 30e Black BJ Cartridge with this printer Use whichever cartridge is appropriate for the work you are doing BC 33e Color BJ Cartridge BC 34e Photo BJ Cartridge BC 30e Black BJ Cartridge Routine Maintenance 267 BJ Cartridges You Can Use With the Printer E BC 33e Color BJ Cartridge This BJ cartridge includes pigment black ink and inks in the standard three colors Cyan Magenta and Yellow This cartridge is best for printing general color documents and graphics The BC 33e Color BJ Cartridge is composed of the print head and four replaceable BJ tanks When a color runs out only that tank needs to be replaced Black BCI 3eBk BJ Tank Cyan BCI 3eC BJ Tank Magenta BCI 3eM BJ Tank Yellow BCI 3eY BJ Tank Replacing a BJ
125. he Windows 98 95 Printer Driver 143 Note gt 4 5 Making the Most of the Windows 98 95 Printer Driver Brightness Specifies the contrast among intermediate tones between black and white Adjusting the brightness toward Light makes the overall image brighter with stronger contrast in the light areas and lower contrast in the dark areas Click the OK button to return to the Main tab Click the OK button to close the Printer Properties dialog box Depending on the application program you use you can also use the ICM Image Color Management feature of the Windows 98 operating system For more details refer to the online Help for Windows or your Windows documentation Using the Windows 98 95 Printer Driver 144 Making the Most of the Windows 98 95 Printer Driver Adjusting the intensity The Intensity Setting specifies whether to make the overall printout darker or lighter 1 2 Open the Printer Properties dialog box then click the Advanced button in the Main tab Click on the Color tab Move the Intensity slide bar to the left lighter or right darker Intensity 0 SS w Defaults Cancel Help Click the OK button to return to the Main tab Click the OK button to close the Printer Properties dialog box Using the Windows 98 95 Printer Driver 145 Making the Most of the Windows 98 95 Printer Driver E Customizing the Print Settings in the Printer Driver Changing the default properties of the Pri
126. he document Place stamp over text Click this checkbox to print the stamp over the document data If you leave Stamp the box unchecked the document IMPORTANT E data are printed on top of the stamp T Place stamp over text Stamp first page only T Stamp fist page only Click this checkbox to print the stamp on the first page only If you leave Dee Stare the box unchecked the stamp is printed on each page Click the OK button to close the Printer Properties dialog box and start the print job e When Background Printing is disabled or Banner Printing is enabled in the Page Layout tab the stamp items are grayed out and cannot be used e To cancel stamp printing select None from the Stamp pull down list e When you wish to change settings such as size color or position of the stamp click the Define Stamp button Customizing the Print Settings in the Printer Driver Creating an original stamp Using the Windows 98 95 Printer Driver 129 Making the Most of the Windows 98 95 Printer Driver E Printing a Background The printer driver allows you to print a background on your documents like a watermark Two types of default backgrounds are available for immediate use Printing a default background 7 Open the Printer Properties dialog box then click the Stamp Background tab 2 Click the down arrow and select the desired background item from the pull down list The background you select is displayed in the
127. he printed color tones may not perfectly match the colors you see on the screen because screen colors vary based on how the screen is viewed and calibrated If the differences between displayed and printed colors are extreme check the following Check 1 Check 2 Check 3 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION If there are wide differences between the screen colors and printed colors one of the BJ tanks may have run out of ink or some of the print head nozzles may be clogged Print a Nozzle Check Pattern and check the results a Printing a Nozzle Check Pattern IS THE BJ TANK INSTALLED IN THE CORRECT SLOT OF THE CARTRIDGE HOLDER Make sure that you install the BJ tanks in the correct slots of the BJ cartridge Replacing a BJ Tank ARE THE PRINTER DRIVER SETTINGS CORRECT Open the Printer Properties dialog box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab Troubleshooting 302 Printout Is Unsatisfactory Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer Using the Windows 98 95 Printer Driver Note If Monochrome Effects is selected for Special Effects the colors displayed on the screen may differ from those that are printed Make sure the correct settings are selected Windows You may also want to click the Advanced button in the Main tab then click the Color tab and
128. he printer and computer A faulty or loose connection can prevent the printer from starting Troubleshooting 325 Check 4 Note gt Printer Does Not Start or Stops Mid Job ARE YOU USING THE CORRECT PRINTER DRIVER A print job may not start if you have selected the wrong printer driver for the print job Check that Canon S400 is displayed in the Name entry box of the Print dialog box If another driver is selected click the down arrow and select Canon 400 from the pull down list If Canon S400 does not appear in the list you must install the printer driver If you use only the Canon S400 printer select the Canon S400 as the default printer Click Start Settings and then Printers Highlight the S400 icon and right click Click Set as default make sure a checkmark appears next to Set as default Macintosh Select S400 from the Chooser of the Apple menu Troubleshooting 326 Check 5 Printer Does Not Start or Stops Mid Job IS THE CORRECT PRINTER PORT SELECTED Windows If you are using the parallel interface to connect your printer set your printer port to LPT1 If you are using USB Interface to connect your printer set your printer port to USBPRN Open the Printer Properties dialog box click Start select Settings and click Printers Highlight the Canon S400 icon and right click Now select Properties Click the Details tab and select LPT1 or USBPRN in the Print to the following port box
129. heck 4 Check 5 Note Printout Is Unsatisfactory ARE YOU EXECUTING A HIGH DENSITY PRINT ON PLAIN PAPER If you execute a high density print job on plain paper the paper may absorb too much ink and curl and the print heads may scratch the surface of the curled page Lower the Intensity setting Open the Printer Properties dialog box and click the Advanced button in the Main tab Click the Color tab Use the Intensity slide bar to change the print density setting ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA If you print outside the recommended printing area the print heads may scratch the bottom edge of the page To avoid problems print only in the recommended printing area When you print on High Gloss Photo Film or Back Print Film the bottom margin must be larger than 1 02 in 26 mm Printing Area Troubleshooting 316 Printout Is Unsatisfactory White streaks visible Check Note PRINT A NOZZLE CHECK PATTERN a Printing a Nozzle Check Pattern If colors are broken or missing clean the print head Cleaning the Print Head If lines are not aligned properly align the print head Aligning the Print Head If any portion of the Nozzle Check Pattern is streaked the print head could be clogged may not be aligned properly or the BJ cartridge may be worn out If the problem persists after cleaning the print head and aligning the print head try replacing the BJ cartridge If
130. iant White Paper Canon s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark crisp black text This paper works great for everyday use as well as proposals color presentations color charts and graphs flyers and newsletters You can print on both sides of the sheet In the printer driver select Plain Paper for the Media Type when you load this paper Paper Handling 29 Paper and Other Print Media Bubble Jet Paper water resistant The Canon Bubble Jet Paper has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces making it a good choice for damp or rainy environments The paper is specially coated and printable on both sides In the printer driver select Plain Paper for the Media Type when you load this paper Glossy Photo Cards This is a special 4 75 x 8 5 inch sheet made of the same stock as Glossy Photo Paper You can print borderless photos by printing the image so that it extends beyond the perforations and then trim off the unwanted white margins Use this card when you want to print a full 4 x 6 inch photo Glossy Photo Paper This high quality glossy coated heavy weight paper produces vibrant lifelike color images With this paper you can print photographic quality images Greeting Cards Get the most out of your card making software with Canon Greeting Cards These cards give your
131. ible damage to the printer or scanner cartridge do not scan an image with paper clips or staples e Legal size paper is not supported Using the Scanner 388 Loading an Image 7 Slide the paper guide to the left edge of the auto sheet feeder 2 Place the image in the scanning holder e To prevent paper jams always insert the image you wish to scan into the scanning holder e Do not leave the scanning holder in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity e When you load the scanning holder on the printer be sure to set the paper thickness lever to the down or envelope position Scanning with the lever set incorrectly will adversely affect the print quality 3 Load the scanning holder in the auto sheet feeder of the printer Using the Scanner 389 Loading an Image 4 Adjust the paper guide to the left edge of the scanning holder To prevent possible damage to the scanning holder always insert the seamed side into the auto sheet feeder first Using the Scanner 390 Using the Scanner With Windows Using IS Scan Changing the Scanning Mode Using the Customized Scanning Mode Saving the Settings Using the Saved Settings Other IS Scan Features Using IS Scan Plus Using Copy Using Capture Image Using Capture Photo Editing a Scanned Image Printing a Scanned Image Saving a Scanned Image 400 Using the Scanner With Windows 391
132. ick on the Copy Utility folder 0 SSS s400 Hea Printer Driver 3 Manual Acrobat Reader 4 0 Using the Scanner With Macintosh 451 Using the Copy Utility 3 Drag the Copy Utility folder and copy it to any location O SS H Scanner wiy SS FE Capy Utility lar 15 Scan Now you can start the Copy Utility at any time Note To use the Copy Utility the printer driver and IS Scan scanner driver must also be installed E Starting the Copy Utility 7 Turn on the printer and install the scanner cartridge 2 Click the Copy Utility folder O gt Bj macintosh HD Using the Scanner With Macintosh 452 Using the Copy Utility 3 Click the Copy Utility icon m ll Q copy Utlityfors400 E EB A 2 items 1 MB available Paper Size Media Type Letter 8 5in x 14 0 inch Plain Paper High Resolution Paper Copies i Transparency Darker mao Using the Scanner With Macintosh 453 Using the Copy Utility E Copying the Image Ww Q Click the Color or Black amp White button according to the image to be scanned Select the paper size you are using in Paper Size Select the number of copies to be output in Copies Select the type of paper you are using Plain Paper High Resolution Paper or Transparency Set Brightness as necessary Move the slide bar to the right and left to set the brightness
133. ide bar Please note that using a higher setting in the direction of Fine requires more time for printing Halftoning The colors and shapes of printouts are reproduced by the ink dots ejected from the nozzles of the print head Halftoning determines the color boundaries of intermediate tones Fine Fast Uses a simplified halftoning method for high speed printing Fine Lines up ink dots of different colors under the rules specified in the printer driver Use this setting for printing graphics or charts with clearly defined color boundaries Diffusion Randomly places ink dots of different colors Use this setting for printing natural color images such as photographs Auto The printer driver automatically distinguishes among the types of image data and switches to the most appropriate halftoning method Using the Windows 98 95 Printer Driver 141 Making the Most of the Windows 98 95 Printer Driver 3 Click the OK button to return to the Main tab 4 Click the OK button to close the Printer Properties dialog box Note e Depending on the Halftoning settings some of the Print Quality settings cannot be used When you wish to print at the highest quality set Halftoning to Diffusion e Depending on the BJ Cartridge and Media Type settings in the Main tab some of the Print Quality and Halftoning settings cannot be used E Adjusting Image Data When the color reproduction of your printouts is unsatisfactory you can adjus
134. image Size a 402 Jines hd EAA T9 ower 8 After scanning is complete click the Transfer button to transfer the image data to the TWAIN compatible graphics application program Adjust edit or enhance the image in the application program as needed Using the Scanner With Windows 395 Using IS Scan Note e Some TWAIN compliant graphics application programs do not display the main IS Scan dialog box but instead display a different screen characteristic of the application program If you are using this type of application program read the documentation of the application program carefully and perform prescanning or normal scanning e After launching IS Scan from within a TWAIN compatible application program do not close the application program If you do the system may not be able to respond e To quit IS Scan select Exit Driver from the Settings menu Using the Scanner With Windows 396 Changing the Scanning Mode You can select a scanning mode according to your scanning purpose Optimum settings such as image type and resolution are pre assigned based on the contents of a scanning job When you wish to customize the settings for special scanning jobs click the Custom button E Selecting a Default Scanning Mode Select the most appropriate icon in the Scanning Mode box of the main IS Scan dialog box according to your scanning purpose Edge Emphasis
135. in dialog box and then select Settings 2 Click the drop down box in Scanning Mode and then select Custom Settings Paper Size Letter 8 5in x 11 0 in gt Scanning Mode stom E Image Type Color J Resolution 180dpi J I I I I fel Threshold P A O Prescan Black amp White Eg H Color Matching E Edge Emphasis Help J Default Cancel J 3 Make the appropriate settings for the image to be scanned Image Type Select a mode according to the image to be scanned You can select Color Grayscale Black amp White or Black amp White Text Enhanced Using the Scanner With Macintosh 440 Customizing the Scanning Settings Resolution Select a resolution according to the image to be scanned The higher the resolution the finer the image you can get although the amount of data will be large In general 90 dpi is sufficient for home pages while 180 dpi is good for output to a printer Settings are 90 180 200 300 360 Threshold This function is valid only when Image Type is set to Black amp White The lightness darkness of monochrome images can be adjusted by moving the slide bar If the slide bar is moved to the left the scanned image will be lighter while if the slide bar is moved to the right the image will be darker Prescan Place a check mark in the Prescan check box to perform the prescan The scanning mode
136. in the Ink Cartridge Storage Box 4 _ nsert the scanner cartridge into the cartridge holder then lower the cartridge lock lever until it locks in place Lock lever Using the Scanner 382 Basic Scanning Procedure After installing the IS Scan scanner driver you can use the S400 printer as a scanner 7 Remove the BJ cartridge installed in the cartridge holder and then install the IS 32 Color Image Scanner Cartridge 2 Start a graphics application program Windows For Windows Users e If you use a TWAIN compliant graphics application program launch the TWAIN compliant application program IS Scan launches from within the application program e If you use IS Scan Plus select Programs from the Start menu first Point to IS Scan Plus and then select IS Scan Plus Macintosh For Macintosh Users e If you use a TWAIN compliant graphics application program launch the TWAIN compliant application program first IS Scan launches from within the application program e If you use IS Scan as a stand alone application program double click IS Scan S400 in the folder you specified during the installation procedure Using the Scanner 383 Basic Scanning Procedure The first time you use the scanner you need to perform the White Level Calibration Using the White Calibration Sheet Insert the image you wish to scan into the scanning holder then load the scanning holder into the auto sheet feeder Loading an Image
137. ing 4 Print a Nozzle Check Pattern to confirm the success of deep print head cleaning Printing a Nozzle Check Pattern Note If the cleaning had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print heads several times if the Nozzle Check Pattern is not satisfactory a print head may be worn out and the corresponding BJ cartridge must be replaced Replacing a BJ Cartridge Using the Windows 98 95 Printer Driver 183 Using Maintenance Functions E Printing a Nozzle Check Pattern The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print heads on the BJ cartridges are correctly aligned Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after performing print head cleaning 7 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the nozzle check pattern icon in the Print Head Alignment and Test Prints box Canon 400 Properties Using the Windows 98 95 Printer Driver 184 Note Using Maintenance Functions 3 When a confirmation message appears make sure that paper is loaded in 4 the printer and the printer is turned on Click the OK button You can also start printing a Nozzle Check Pattern with the RESUME button on the printer Press and hold down the RESUME button until the POWER light flashes
138. ing Paper and Other Print Media Setting the Paper Thickness Lever Printing Area Notes on Handling Print Media Printing on Special Media Types Printing Photographs 400 Paper Handling 27 Paper and Other Print Media Plain paper and Canon Specialty Papers are recommended for use with the printer Refer to any instructions provided with special media for details about handling and printing E Ordinary Paper lab e Plain Paper Provides standard print quality You can use standard photocopier paper if its weight is within the range of 17 to 28 Ib 64 to 105 g m You can also use Canon Bubble Jet Paper e Envelopes You can use the standard US Commercial 10 and European DL sizes Paper Handling 28 Paper and Other Print Media E Canon Specialty Papers Canon offers a range of special paper and films for the reproduction of superb images in vibrant colors e Artist Canvas Use this textured cotton canvas to add an artistic touch to your images and artwork It is ideal for printing photos illustrations and artwork e Back Print Film This white translucent film is ideal for displays that use backlighting to show a printed image in the same way as slides and stained glass The original image is reversed mirrored when printed e Banner Paper This banner paper allows you to print on up to six connected sheets of letter size paper to create party or advertising banners It is printable on either side e Brill
139. ing cleaning do not use a flammable solvent such as thinner benzene or alcohol e To avoid personal injury from touching printer components always unplug the printer before cleaning e Do not unplug the power cord when the POWER light is on or flashing This may damage the printer 7 Press the POWER button 4 to turn the printer off Check the POWER light and make sure that it is not on or blinking 2 Make sure that the POWER light is off then unplug the power cord from the power outlet Routine Maintenance 292 Cleaning the Printer 3 Remove the paper output tray and wipe the paper output area with a soft cloth Routine Maintenance 293 Transporting the Printer Use the original box and packing material to repack the printer for shipping or moving to another location When you do not use the original box make sure that the printer is packaged properly so that it does not get damaged during transportation 7 Make sure that the printer is turned on and open the front cover The cartridge holder moves to the left 2 Raise the cartridge lock lever to unlock the BJ cartridge 3 Remove the entire BJ cartridge with the BJ tanks in place Note gt e Always hold the BJ cartridge by the handles embossed on the left and right sides of the BJ cartridge Do not touch the metal contacts or the print head area on the BJ cartridge e To avoid staining your hands clothing or areas in your work site handle the BJ car
140. ings box in the Save tab 6 Click the OK button to return to the Main tab The icon of the original print mode is also deleted from the Choose Print Mode box in the Main tab Note gt e You cannot delete default print modes such as Standard e You can delete the unnecessary print mode directly in the Choose Print Mode box of the Main tab 1 Right click the icon of the original print mode you wish to delete in the Choose Print Mode box of the Main tab 2 When a confirmation message appears click the OK button Creating and deleting an original stamp You can create an original stamp by changing the default properties of the Stamp settings as desired You can also register your original stamp in the printer driver Creating an original stamp 7 Open the Printer Properties dialog box then click the Stamp Background tab Using the Windows 98 95 Printer Driver 153 Making the Most of the Windows 98 95 Printer Driver 2 When you wish to change the settings of a default stamp item click the Stamp box and then select the item you wish to change from the pull down menu When you wish to create an original stamp select None in the Stamp box 3 Click the Define Stamp button The Stamp Settings Properties dialog box is displayed Note When you need detailed descriptions of the settings on any tab click the button and then move the symbol to the item you want to learn more about in order to display the online Help of th
141. ink to spread in color photographs or illustrations Troubleshooting 313 2 3 Macintosh 1 2 Printout Is Unsatisfactory Open the Printer Properties dialog box and click the Advanced button in the Main tab Click the Color tab Use the Intensity slide bar to change the intensity setting When using Manual for printing click the Details button in the Printer Properties dialog box In the color panel use the Density slide bar to change the print density setting Troubleshooting 314 Printout Is Unsatisfactory E Printed surface scratched The print side of the paper is scratched and stained Check 1 ARE YOU PRINTING ON THICK PAPER If you print on thick paper the print head may scratch the printed surface of the page If you experience difficulty when printing on thick paper clean the print heads Cleaning the Print Head Check 2 IS THE PAPER THICKNESS LEVER SET CORRECTLY When you use thick paper such as envelopes or Artist Canvas set the paper thickness lever to the Down position If the printed surface is scratched or stained on plain paper it may also help to set the paper thickness lever to the Down position Check 3 ARE YOU PRINTING ON CURLED PLAIN PAPER If curled plain paper is loaded with the curl bowing up the print heads may scratch the bottom edge of the paper Try to uncurl the paper If necessary turn the paper over and load it in the sheet feeder again Troubleshooting 315 C
142. int Quality Halftoning Adjusting Image Data Customizing the Print Settings in the Printer Driver Using Background Printing Using the BJ Status Monitor Using the BJ Printer Monitor Using the Windows 98 95 Printer Driver 116 Making the Most of the Windows 98 95 Printer Driver E Printing Documents Enlarged Reduced Scaled Printing The Scaled Printing feature of the printer driver allows you to set a scaling value to print an enlarged or reduced page on a paper size that is larger or smaller than the paper size of the original file in the application program There are two different ways to use Scaled Printing Setting the scaling value This method is helpful when you know the enlargement or reduction ratio before printing 7 Open the Printer Properties dialog box and click the Page Layout tab 2 Click Scaled Printing The Scaling and Printer Paper Size settings are enabled Main Page Layout Stamp Background Maintenance Page Size a CIT fal Letter 8 50 x 11 00 in be Orientation Portrait C Landscape Layout Scaled Printing fio Ey x 5 PK C Page Layout Printing Poster Printing C Banner Printing aw Printer Paper Size TEM Leter 50x 11 00in E Background Printing S Copies E SS C Collate Printer control Defaults Using the Windows 98 95 Printer Driver 117 Making the Most of the Windows 98 95 Printer Driver 3 Set the desired enlargement or reduction ratio in
143. ions provided with the Glossy Photo Cards package Store unused Glossy Photo Cards in the original package in a dry cool location away from direct sunlight high temperature and high humidity Paper Handling 63 Printing on Special Media Types E Glossy Photo Paper 71 Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Paper rest Paper thickness lever Paper Handling 64 Printing on Special Media Types 2 Fan the Glossy Photo Paper to remove static cling and tap the edges against a flat surface to align them neatly If the film is curled bend it slightly in the opposite direction of the curl to straighten it f 4 gt Note gt To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Paper Handling 65 Printing on Special Media Types 3 Load the Glossy Photo Paper e With the print side glossy side facing up place the Loading Support Sheet B provided with the package under the stack Load the stack with the edges aligned against the right side of the sheet feeder For details refer to the instructions provided with the package e Adjust the paper guide to the left side of the stack Print side glossy side up Loading Support Sheet B Note e You can load up to ten sheets in the sheet feeder e Do not use the Support Sheet A provided with
144. is connected from the Port menu Note The BJ Printer Monitor displays all Bubble Jet printers installed in your system To launch the BJ Status Monitor of a specific printer double click the printer name in the BJ Printers tab Using the BJ Printer Monitor Using the Windows 98 95 Printer Driver 173 Making the Most of the Windows 98 95 Printer Driver E Using the BJ Printer Monitor The BJ Printer Monitor displays all Bubble Jet printers installed in your system You can view information such as the printer status printer port to which the printer is connected and installed BJ cartridges You can also launch the BJ Printer Monitor for a desired printer About the operating environment The following are the minimum requirements to run the BJ Printer monitor When using the parallel interface only e Check that your computer supports bi directional communications e Check that your printer cable interface cable supports bi directional communications When using the parallel or USB interface e Check that the settings to support bi directional communications are enabled in the Windows operating system Using the Windows 98 95 Printer Driver 174 Note Making the Most of the Windows 98 95 Printer Driver To check that the settings to support bi directional communications are enabled in Windows follow these steps 1 Open the Printer Properties dialog box from the Start menu 2 Click the Canon S400 icon in th
145. l Fast fh Special effect ES Color el O Photo Optimizer bi Whole page Restore Defaults Using the Macintosh Printer Driver 229 Note Executing Special Functions Pattern Dots of different colors are arranged in a specified order Select this option when you want to print graphics with clearly defined color boundaries or graphs in which large areas are filled with the same color Scatter Dots of different colors are arranged at random Select this option when you want to print images with blurred boundaries and fine gradations of tone and color This setting is best for printing photographs Click the OK button You return to the Print dialog box Click the Print button to close the Print dialog box and start the print job e Some Print Quality settings cannot be selected depending on the setting made for Halftoning To obtain the best quality printing select Scatter e Some settings cannot be selected depending on the type of BJ cartridge and the selected paper type In such cases make the necessary adjustments within the supported range Using the Macintosh Printer Driver 230 Executing Special Functions E Optimizing Image Data The Photo Optimizer adjusts a photographic image created by a scanner or a digital camera when it is printed out Use the Photo Optimizer to compensate for unsatisfactory color balance and over or under exposure before printing Photo Optimizer Place a check mark in the Phot
146. lace the BJ cartridge but the cartridge holder does not move to the center when you open the front cover Check 1 IS THE PRINTER TURNED ON Check the POWER light and make sure that it is green If the POWER light is off turn on the printer If you have just turned on the printer and the POWER light flashes green the printer is warming up Wait until the POWER light stops flashing Check 2 HAS THE FRONT COVER BEEN OPEN LONGER THAN 10 MINUTES If the front cover remains open longer than 10 minutes the cartridge holder automatically returns to the home position to prevent the print heads from drying out Close the front cover and open it again The cartridge holder moves to the left Troubleshooting 331 Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Paper skews during feeding Multiple sheets feed together Paper jams Troubleshooting 332 Paper Jams or Does Not Feed E Paper does not feed from auto sheet feeder After the print job is started the paper loaded in the auto sheet feeder does not feed Check 1 Check 2 Check 3 Check 4 IS THE PAPER TOO THICK Thick paper does not feed from the auto sheet feeder Do not attempt to print on paper or other media thicker than 0 024 or 28 Ib 0 6 mm or 105 g m5 IS THE SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed th
147. led image division setting in the Poster Printing dialog box Poster Printing 21x H Image divisions C 3x3 C 4x4 VV Print Cut Paste in margins IV Print Cut Paste lines in margins Cancel Defaults Help Image divisions Specifies the number of divisions you want to make on the image 2x2 The number of printouts totals 4 3x3 The number of printouts totals 9 4x4 The number of printouts totals 16 Print Cut Paste in margins When Print Cut Paste in margins is enabled the printer prints cut and paste characters Use these characters as a guideline when you cut and paste each page after printing Print Cut Paste lines in margins When Print Cut Paste lines in margins is enabled the printer prints lines for cutting along Use these lines as a guideline when you cut and paste each page after printing Using the Windows 98 95 Printer Driver 123 Note gt Making the Most of the Windows 98 95 Printer Driver Confirm the layout of the printout in the preview area and click the OK button e When you use Poster Printing check that Background Printing is enabled in the Page Layout tab e When you wish to revert Poster Printing to the original setting click Normal size Printing e You can divide the image divisions between printed pages and unprinted pages When you do not wish to print the page click the image division in the preview area The image division disappears and the page is not
148. lems 474
149. li Print Head Alignment It will align the print heads to correct any error in their installation position 4 When a confirmation message appears make sure that the printer is turned on and that plain paper is loaded in the printer Using the Macintosh Printer Driver 255 Printer Maintenance 5 Click the OK button The printer starts to print the head alignment pattern During print head alignment do not open the front cover 6 Check all the patterns in lines of B1 and B2 For each line enter the appropriate number where you see the lines perfectly aligned B1 mi 6 in it mi 17 1 O 1 2 3 4 fi 6 w Jj HE OTN IEO TT Ht II il Il H ill Ho IH I B2 7 mi Th 4 Ti 2 1 0O 1 2 43 fi 5 6 7 BE E WW i i HOH HR UHH TTI TIE TW TI IE WI HE B1 Correct ii Incorrect i Using the Macintosh Printer Driver 256 Note 10 Printer Maintenance When you finish entering numbers click the Send button to save the settings Make sure that the printer is turned on and plain paper is loaded then click the OK button The printer starts to print the high resolution head alignment pattern Check all the patterns in lines B1 and B2 For each line enter the appropriate number where you see the lines perfectly aligned B1 Correct ti Ih Incorrect i When you finish entering numbers click the Send button To turn off the printer after automati
150. lications that support TWAIN provide a standardized method of acquiring images Using the Scanner 375 Unpacking the Scanner Cartridge Make sure you have the following items E S 32 Color Image Scanner Cartridge Optical components 0 ote OW 0 e too C e00 OO 0 t Electrical contacts Caution The scanner cartridge is composed of precision components To avoid poor scanning results do not touch the optical components or electrical contacts Using the Scanner 376 Unpacking the Scanner Cartridge E White Calibration Sheet You use this sheet to maintain the correct color balance of scanned images The first time you install the scanner cartridge you need to run the white level calibration You will also run calibration when the white level calibration data needs to be updated E Scanning Holder You can use this holder to hold a photo or other small image you wish to scan The holder is two layers one being a clear plastic cover to protect photographs Using the Scanner 377 Installing the IS Scan Software Make sure the S400 Printer Driver is installed on your computer before you proceed with the following instructions 7 Insert the S400 Canon Creative CD ROM in your CD ROM drive LC 2 Double click the S400 icon on your desktop You ll see this screen INSTALLATION AND _ CREATACARD MANUALS SUPPLIES AND MELP Using the Scanner 378 Installing the IS Scan
151. lly check the level of the ink in all the BJ tanks If the remaining ink is low or has run out replace the necessary BJ tank s Replacing a BJ Tank Note gt If a BU tank runs out of ink the POWER light will flash orange four times and the BJ Status Monitor for Windows starts up to display a message to warn you that a BJ tank has run out of ink If after you replace the BJ tank s the print quality is still poor follow the procedure outlined in the flow chart on the next page Routine Maintenance 275 When to Replace a BJ Cartridge Print a nozzle check pattern 4 Nozzle check pattern poor quality Execute normal print head cleaning 4 Nozzle check pattern poor quality Execute deep print head cleaning 4 Nozzle check pattern poor quality Replace the BJ cartridge Execute print head alignment Printing a Nozzle Check Pattern Cleaning the Print Head Replacing a BJ Cartridge Aligning the Print Head Routine Maintenance 276 Printing a Nozzle Check Pattern The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ cartridge is correctly aligned Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after you perform print head cleaning Printing a Nozzle Check Pattern Macintosh a Printing a Nozzle Check Pattern
152. lue 100 in the Scale box e You can type in a Scale value from 25 to 400 When clicking the arrows the Scale values run from 50 to 200 Using the Macintosh Printer Driver 219 Executing Special Functions E Printing on Banner Paper Banner Paper Setting banner printing Place a check mark in the Banner Printing checkbox in the Page Setup dialog box 7 Open the Page Setup dialog box Normally select Page Setup in the File menu 2 Select Letter in Paper Size 3 Click the Banner Printing checkbox to place a Vin the box Canon 400 Version 3 6 Paper Size Scale Custom Orientation O Save Settings Height 11 00in Width 8 50in 4 Click OK 5 When a confirmation message appears click the OK button The Page Setup dialog box closes Using the Macintosh Printer Driver 220 Executing Special Functions 6 Open the Print dialog box Normally select Print from the File menu 7 Select Plain Paper in Media Type 8 Click the Print button to close the Print dialog box and start the print job Note e Always set 1 in the Copies box in the Print dialog box If you set multiple copies the data cannot be printed on the banner paper properly e When you wish to return to normal printing clear the check mark from the Banner Printing checkbox E Printing Multiple Pages on One Sheet By reducing the scale in a 2 up or 4 up layout you can print multiple pages on one sheet of pap
153. lurred images You can also smooth the appearance of the image and invert the image Edges Enhances the edges in an image by increasing the contrast of the pixels between areas of different colors Lines Emphasizes selected edges and de emphasizes all other edges of an image Pixelize Squares off all the pixels in an image to lower resolution and makes the pixels appear larger to create a mosaic tile effect Posterize Reduces the number of colors in an image Low Relief Applies special options to create a three dimensional effect in the image Background Allows you to add a background to a monochrome image Crop Photo Crops a scanned photograph in the Preview Area Frame Allows you to add a frame border around the image Using the Scanner With Windows 419 Note gt Editing a Scanned Image e Depending on the settings you use for scanning some editing features are not available For details see the online Help for IS Scan Plus e You cannot use Crop Photo and Frame in the Capture Image screen You can select Background when a monochrome image is captured Edit or enhance the image as required Click the Apply button to apply the effect to the image in the Preview Area To undo the settings click one of the undo buttons Undo All Click once to undo all editing effects and restore the original in the Preview Area Undo Previous Click once to undo the previous editing effect click repeatedly to undo each p
154. m Note Before changing the data transfer method to the ECP mode consider the following points e The computer system and printer cable you are using must support ECP mode For details contact your computer manufacturer e The parallel port must be set for ECP in the BIOS settings of your computer When you change the BIOS settings of your computer system be sure to refer to your computer s documentation or contact the computer manufacturer Using the Windows 98 95 Printer Driver 195 Note Using Maintenance Functions If the print job cannot be executed properly after changing the data transfer method to ECP mode follow these steps 1 Click the Custom Setting button in the Maintenance tab 2 Uncheck the Set printer to ECP mode checkbox in the Custom Setting dialog box 3 Click the Send button 4 Shut down Windows then turn the printer off 5 Turn the printer back on again The ECP mode setting is released Using the Windows 98 95 Printer Driver 196 Using Maintenance Functions E Uninstalling the BJ Printer Driver The printer driver may be updated to improve the performance of the printer When you install a new version of the printer driver delete the old version before installing the new version Uninstalling the BJ Printer Driver with the Uninstaller When you use multiple Bubble Jet printers and wish to delete all the printer drivers for the Bubble Jet printers at the same time use the Unin
155. m by pulling on the orange tape Do not attempt to remove the film before you remove the orange tape Routine Maintenance 281 Replacing a BJ Tank 4 Grip the bottom of the BJ tank and twist off the orange protective cap in the direction of the arrow Protective cap To prevent ink spills do not press this side of the BJ tank Note Do not attempt to reattach a protective cap to a BJ tank Discard the protective cap immediately Routine Maintenance 282 Replacing a BJ Tank 5 Hold the new BJ tank at a slight angle and align it with the correct slot Then insert the BJ tank in its place Make sure you insert the BJ tank into the correct slot of the cartridge holder 6 To lock the BJ tank in place press down on top of the BJ tank Press down until the BJ tank locks in place with a click Routine Maintenance 283 Replacing a BJ Tank 7 Close the front cover The cartridge holder returns to the home position and print head cleaning begins automatically The POWER light flashes during print head cleaning When print head cleaning is complete and the POWER light stops flashing you can resume normal operation Routine Maintenance 284 Replacing a BJ Cartridge If print quality remains poor even after replacing the BJ tanks and cleaning the print head the print head is worn out and you must replace the BJ cartridge Note Canon recommends using the following BJ cartridges with the S400 printer e BC
156. m direct sunlight high temperature and high humidity Paper Handling 84 Printing on Special Media Types E T Shirt Transfers Note Use only the BC 33e Color BJ Cartridge for printing on T Shirt Transfers Do not use the BC 34e Photo BJ Cartridge 7 Make sure the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Paper rest Paper thickness lever Paper Handling 85 Printing on Special Media Types 2 Load the T Shirt Transfer with the printing side the side without the green line facing up e Adjust the paper guide to the left side of the sheet e You can load one T Shirt Transfer at a time in the sheet feeder Print side up Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select T Shirt Transfer in the Media Type box The BJ Cartridge setting is automatically set to Color Change the settings if necessary Using the Windows 98 95 Printer Driver Paper Handling 86 Note gt Printing on Special Media Types Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type T Shirt Transfer and the BJ cartridge Color Using the Macintosh Printer Driver Start the print job Remove the printed T Shirt Transfer as it is ejected from the printer Transfer the image to the T shirt as soon as
157. main IS Scan dialog box you can verify the name of the printer that is currently connected to your system and information on the communication mode e Ifthe printer is connected using the parallel interface Device Information displays a communication mode such as ECP 1 or ECP 2 e Ifthe printer is connected using the USB interface Device Information displays USB as the communication mode E Enlarging the Scanned Image in the Preview Area To enlarge the scanned image in the preview area click the Enlarge icon Q key or select Large from the View menu To return to the original size click the Standard icon Q key or select Normal from the View menu E Using Online Help When you click the 2 symbol in the main IS Scan dialog box the online Help for IS Scan opens so you can learn more about IS Scan Using the Scanner With Windows 406 Using IS Scan Plus IS Scan Plus is a utility program that allows you to edit enhance print and save an image acquired by the IS Scan scanner driver You can use IS Scan Plus if you do not have a graphics application program E Launching IS Scan Plus 7 Select Programs from the Start menu then click IS Scan Plus 2 Select IS Scan Plus The main IS Scan Plus screen appears Using the Scanner With Windows 407 Using IS Scan Plus 3 Select an option Copy Scan and immediately print an image without editing Using Copy Capture Image Scan and edit an image other than a pho
158. menu to open the Printer Properties dialog box Select the Photo icon in the Printer Properties dialog box Select Photo in the BJ Cartridge setting and click the Print button For optimum reproduction of all the color tones make sure that the Media Type setting is correct for the media you have loaded in the printer Paper Handling 94 Printing Photographs E About Photo Optimizer The Photo Optimizer adjusts a photographic image created with a digital camera device when it is printed out Use the Photo Optimizer to compensate unsatisfactory color balance and over or underexposure before printing al Open the Printer Properties dialog box then click the Main tab Click the Advanced button Select Photo Optimizer in the Quality tab Check the Whole Page checkbox if necessary Enabled When the Whole Page setting is enabled the Photo Optimizer adjusts multiple photographic images appearing on the same page separately Use this setting when any trimmed or rotated images are contained in the page Disabled When the Whole Page setting is disabled the Photo Optimizer adjusts multiple graphic images appearing on the same page as a whole Paper Handling 95 Printing Photographs Macintosh 1 Open the Photo Optimizer in the Quality panel The Photo Optimizer feature works on the image that is edited using the edit menu such as Cut and Rotate in a graphics application program Disabled Enabled Paper Handling 9
159. n Raise the paper rest Paper rest Paper thickness lever Paper Handling 77 Printing on Special Media Types 2 Place one sheet of plain paper behind one magnet sheet Place both sheets on a hard surface to align the bottom edge and sides Plain paper Glossy side of magnet sheet t a 4 Note gt e From the bottom edge roll the two sheets together with the plain paper facing out and glossy side of the magnet sheet facing inside Paper Handling 78 Printing on Special Media Types 3 _Unroll the media and place it in the sheet feeder immediately e Make sure the print glossy side is facing up and one sheet of plain paper is under the sheet load the two sheets with the edges aligned against the right side of the sheet feeder e Adjust the paper guide to the left side of the sheets Print glossy side up Plain paper Note You can load one Magnet Sheet in the sheet feeder 4 Windows J Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Glossy Photo Paper in the Media Type box The BJ Cartridge setting is automatically set to Color Change the settings if necessary Using the Windows 98 95 Printer Driver Paper Handling 79 Note Printing on Special Media Types Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media
160. n S400 icon and right click Select Properties Click the Details tab and click the Spool Settings button Click the button for Print directly to the printer Troubleshooting 343 Check 4 An Error Message Appears IS THE PRINTER PORT OPERATING CORRECTLY Check the status of the printer port When you are using the parallel interface Right click the My Computer icon and select Properties from the pop up menu Click the Device Manager tab double click Ports COM amp LPT and then double click Canon BJ LPT Printer Port LPT 1 In the General tab check that Original Configuration Current is enabled An error occurs if this item is disabled Read the message under Device Status and verify that no problem is indicated Click the Resources tab and read the message under Conflicting device list If a conflict is indicated reconfigure the competing device to another port When you are using the USB interface Right click the My Computer icon and then select Properties from the pop up menu Click the Device Manager tab select the Universal serial bus controller and then double click Canon S400 In the General tab note what is displayed Resolve any problems Troubleshooting 344 Check 5 Check 6 An Error Message Appears IS THE PRINTER DRIVER INSTALLED CORRECTLY There may be a problem with the printer driver Uninstall the printer driver and install it again Uninstalling the BJ Printer Driver
161. n tab you can save the new print settings using the following procedure 1 Right click the User modified icon then select Save As from the pull down menu 2 To save the new print settings enter a name for the desired print settings in the Title box of the Save tab You can use up to eight characters 3 Select the desired icon from the Icon Selection box 4 Write a brief description in the Description box if necessary 5 Click the Save button e You cannot use a title that is pre assigned in the printer driver Such as Draft or Standard Changing the position of a print mode icon 1 Open the Printer Properties dialog box then click the Advanced button in the Main tab Click the Save tab Select the icon you wish to change the position of in the Saved Settings box Each time you click the arrow a to the right of the Saved Settings box the icon moves in the direction of the arrow To move the icon you can also drag the icon directly to the desired position Using the Windows 98 95 Printer Driver 150 5 Note Making the Most of the Windows 98 95 Printer Driver Click the OK button to return to the Main tab You cannot move the icon back to its original position by clicking the Cancel button Saving an original print mode as a file 1 Q Open the Printer Properties dialog box then click the Advanced button on the Main tab Click the Save tab Select the icon you wish to save as a
162. n your system uninstall them before you run the installation program again Troubleshooting 353 Check 3 Note gt Check 4 Other Problems DID YOU SPECIFY THE CORRECT CD ROM DRIVE FOR Windows INSTALLATION If the printer driver installation program did not start automatically when you loaded the CD ROM double click the My Computer icon then double click the CD ROM icon on the Windows desktop For details about the installation procedure refer to the Quick Start Guide e When you install the printer driver from Run in the Start menu specify the CD ROM drive and file name Setup exe correctly e The drive name E for example varies according to how your system is set up IS THERE A PROBLEM WITH THE S400 CANON CREATIVE CD ROM The S400 Canon Creative CD ROM may be damaged On the Windows desktop double click the My Computer icon then double click the CD ROM icon If Windows cannot read the CD ROM call the Canon Customer Care Center Before You Call for Help a Getting Help From Canon Troubleshooting 354 Other Problems E BJ Status Monitor does not open Windows Check 1 Check 2 DOES YOUR PRINTER CABLE SUPPORT BI DIRECTIONAL COMMUNICATION Check the hardware specifications of your printer cable Operation of the BJ Status Monitor requires bi directional data transfer between the computer and printer The printer cable must be capable of bi directional data transfer IS THE BI DIRECTIONAL OPT
163. nction refer to the explanation displayed when you click the Help button IS Scan 400 f Hait Using the Scanner With Macintosh 447 Applying Special Effects to an Image 3 Once you are satisfied with the adjustment click the OK button Note gt To cancel an adjustment you have made click the Menu button and then select Undo Then select either of the following Last Only the function applied immediately before is cancelled If you perform editing two or more times only the function that you selected most recently is cancelled All All the applied functions are cleared and the original image is restored Using the Scanner With Macintosh 448 Other IS Scan Functions White Level Calibration To achieve the correct color balance for an object to be scanned an operation called White Level Calibration is required When an image is scanned for the first time or when the temperature of the scanner cartridge rises to a certain level a message displays prompting you to place the white calibration sheet in the printer Place the white calibration sheet in the printer and then click the OK button The calibration sheet is scanned and the calibration is performed You can also initiate this operation whenever necessary 1 2 Click the Menu button in the main dialog box and then select Settings Click the White Le
164. nfirm that a new print server name has been added to Current print servers and then click the Close button 6 Click the close box to close the Chooser Setting up client machines 7 Select Chooser from the Apple Menu 2 Select the S400 Server icon and select the print server in Connected to Oo Chooser B Connected to Gap 5400 1 AppleShare 5400 Active Inactive 7 6 2 AppleTalk 3 Click the close box to close the Chooser Using the Macintosh Printer Driver 245 Executing Special Functions Confirming the status of the print server from a client machine When the progress of printing with the print server is to be confirmed in the BJ PrintMonitor start the BJ StatusMonitor Starting the BJ StatusMonitor Double click the BJ StatusMonitor icon in the BJ Extras folder O 9b Etras Ae Sener Read Me Closing the BJ StatusMonitor window Select Quit from the File menu to close the BJ StatusMonitor Gy Help Print server selection B Quit Q l Document Name Pages Copies Receive Time Using the Macintosh Printer Driver 246 Executing Special Functions Functions of the BJ StatusMonitor The progress of print jobs being performed by the print server machine can be confirmed using the BJ StatusMonitor A list of documents that are currently being printed as well as th
165. nochrome and Character Emphasis is off Edge Emphasis Sharpens the edges of a soft image to create a clearer more accented appearance in the entire image This option is available only when the Image Type is set for Monochrome Edge Emphasis is not used with prescanning Using the Scanner With Windows 400 Using the Customized Scanning Mode Character Emphasis Determines whether or not Image Trust processing is used for scanning grayscale images Image Trust processing sharpens the appearance of characters in monochrome documents This is especially helpful if you intend to use the scanned original with an OCR software application This option is available only when the Image Type is set for Monochrome Color Matching In some cases the colors displayed on your monitor may not match the colors you see in your printout Color Matching attempts to match the colors of the scanned image with the selection in the Monitor Type box in order to attain a better match between the colors you see on the monitor and the colors you see in your printout This option is available only when the Image Type is set for Color Monitor Type Displays the name of the monitor profile currently in use To select another monitor type setting click the down arrow and select a name from the drop down list This list includes the names of ICC profile formats standard profiles for monitors installed in the system A monitor profile can be selected only when Colo
166. nt Mode Stamp and Background settings makes it possible to use them as customized settings in the printer driver You can also register your original stamp and background in the printer driver Creating and deleting an original print mode You can create an original print mode by changing the default properties of the Print Mode settings as desired It is also possible to save your original print mode as a file and delete it when it is unnecessary Creating an original print mode 7 Open the Printer Properties dialog box then select the most appropriate icon for printing your document from the Choose Print Mode box in the Main tab 2 Click the Advanced button This displays all the properties of the print mode you selected in step 1 Note When you need detailed descriptions of the print settings on any tab click the button and then move the symbol to the item you want to learn more about in order to display the online Help of the printer driver Using the Windows 98 95 Printer Driver 146 Making the Most of the Windows 98 95 Printer Driver 3 Change the print settings in the Quality tab if necessary Untitled Properties Using the Windows 98 95 Printer Driver 147 Making the Most of the Windows 98 95 Printer Driver Change the print settings in the Color tab if necessary I Standard Properties BEI Quality Special Effects Color Save I Color Adjustment fa Use icy Color Balance Cyan o
167. nter while the power cord is bundled or knotted This could cause a fire or electric shock If you detect smoke unusual odors or strange noises around the printer immediately press the POWER button to turn off the printer and always unplug the power cord Continuing to use the printer in these circumstances could cause a fire or electric shock Call the Canon Customer Care Center Getting Help From Canon Introduction 16 Safety Precautions E Working around the printer Do not use flammable sprays near the printer Gases in the spray could cause a fire or electric shock if they come in contact with electrical components inside the printer Do not put your hands or fingers in the printer while it is printing The printer contains moving parts that could cause injury Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on the top of the printer Such objects could fall or spill into the printer and cause a fire or electric shock Introduction 17 Safety Precautions If any foreign objects metal or liquid enter the printer turn off the printer unplug the power cord and call the Canon Customer Care Center gt Getting Help From Canon Continued use of the printer when a foreign object has fallen into the printer could cause a fire or electric shock E Cleaning the printer Use a damp cloth to cl
168. nts If the image is slanted or a portion of the image is cut off in the preview area click the Clear button Load the image correctly and click the Prescan button again 5 To scan only a portion of the image you can drag the mouse to specify the portion The specified portion is called a Selection Box and only the area in the Selection Box will be scanned To specify the Selection Box e Point to a corner of the rectangular area of the image that you want to select e Drag the mouse to the opposite corner of the rectangle Using the Scanner With Windows 393 Using IS Scan e Release the mouse button The Selection Box appears on the image IS Scan Settings View Option Help Settings File Paper Size Letter 8 50 x11 00 in z Note To move the Selection Box place the mouse pointer within the Selection Box and drag the mouse to the desired position e To resize the Selection Box point to a corner of the Selection Box and then drag the mouse e You can confirm the dimensions of the Selection Box in the Image Size box e The minimum size of the Selection Box is 1 x 1 25 4 mm x 25 4 mm Using the Scanner With Windows 394 Using IS Scan Load the image you wish to scan in the auto sheet feeder again Click the Scan button Remember if you specified a Selection Box in step 5 only that portion of the image is scanned IS Scan loj x Settings View Option Help
169. o Optimizer checkbox in the Detailed Settings dialog box 1 Open the Print dialog box Normally select Print from the File menu Select the amp icon in Print Mode Click the Details button The Quality Panel of the Detailed Setting dialog box is displayed Place a check mark in the Photo Optimizer checkbox Canon Detailed Setting a Print Quality Fast i Fine Normal Fast Di Special effects ee EEs Halftoning P 2 Color Pattern Scatter i l M Photo Optimizer Te O Whole page Using the Macintosh Printer Driver 231 Executing Special Functions 5 Click the OK button You return to the Print dialog box 6 Click the Print button to close the Print dialog box and start the print job E Adjusting the Image Data When the color reproduction of your printouts is unsatisfactory you can adjust the color balance and density as needed Use this feature only when you wish to make fine adjustments to the color balance in the printouts and do not change the settings excessively Please note that this feature does not compensate the overall color balance of the image data as some application programs for editing image data would do Adjusting the colors Select the icon in Print Mode and then click the Color icon in the Detailed Setting dialog box 7 Open the Print dialog box Normally select Print from the File menu 2 Select the amp icon in Print Mode 3
170. on fully down then release it If you do not press the button hard enough the printer may not turn on Check 2 IS THE POWER CORD PLUGGED IN Make sure that the power cord is plugged into a power outlet Check 3 IS THE POWER OUTLET LIVE Connect another electrical device to the same power outlet If the other device operates normally the power outlet is functioning normally If you perform all these checks and the problem is not solved unplug the printer and contact the Canon Customer Care Center Before You Call for Help Getting Help From Canon Troubleshooting 324 Printer Does Not Start or Stops Mid Job E Print job does not start Printer does not operate after print job is executed from the computer Check 1 Check 2 Check 3 IS THE PRINTER TURNED ON Check the POWER light to see if it is green If the POWER light flashes green the printer is either warming up or receiving data When the POWER light is on the printer is ready to use ARE YOU PRINTING A VERY LARGE FILE A very large file may require some time to process before printing begins Photographs and illustrations can increase the size of a file For a very large file wait a few minutes for the print job to begin Check the POWER light If the POWER light flashes green the computer is sending print data to the printer and the job is executing normally ARE THE PRINTER AND COMPUTER SECURELY CONNECTED Check the printer cable connections at t
171. onnected securely Make sure that the printer cable is securely fastened to the computer and the printer If the problem cannot be solved check the settings in the Chooser Select the Chooser from the Apple menu Click the S400 icon Make sure that S400 is specified in the Connect to box Troubleshooting 351 Other Problems Cannot install the printer driver BJ Status Monitor does not open Cannot execute background printing Troubleshooting 352 Other Problems E Cannot install the printer driver Check 1 Note gt Check 2 DID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE QUICK START GUIDE The Quick Start Guide provides step by step instructions for installing the printer driver If you are reinstalling the printer driver remove any other Bubble Jet printer drivers which have been installed on the computer before reinstalling the printer driver If an error occurred during installation and you had to shut Windows down the installation procedure you may not be able to install the printer driver because Windows is no longer stable Restart Windows and then reinstall the printer driver ARE ANY OTHER APPLICATION PROGRAMS RUNNING The installation program may not execute successfully if it is run with other applications running in the background Before you run the installation program again shut down all other application programs If other BJ printer drivers are installed o
172. orrect any ill ali or in their installation position It eri Using the Macintosh Printer Driver 253 Printer Maintenance 4 When a confirmation message appears make sure that paper is loaded in the printer and the printer is turned on 5 Click the OK button The Nozzle Check Pattern is printed Look at the check patterns and perform the correction procedure BC 33e Color BJ Cartridge or BC 30e Black BJ Cartridge BC 34e Photo BJ Cartridge 1 Nozzle check pattern 1 Nozzle check pattern 2 Print head alignment check pattern for BU Cartridge 2 Print head alignment check pattern for BJ Cartridge If pattern 1 is broken or missing print head cleaning is required m Cleaning the Print Head If pattern 2 is not overlapped perfectly print head alignment is required Aligning the Print Head Using the Macintosh Printer Driver 254 Printer Maintenance E Aligning the Print Head Each time you replace a BJ cartridge or switch BJ cartridges for a special print job you must align the print head to ensure optimum results in printing 7 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 Select Test Print from the dropdown box then click the icon Canon 400 Printer Utility Version 3 2 Test Print A Nozzle Check Pattern Prints a nozzle check pattern
173. ose in the print queue is displayed The information related to the jobs in the print queue includes the document name number of pages number of copies and the time at which the print job was accepted The total number of documents in the print queue is displayed in the bottom row Functions of the buttons BJ Print Server Suspends the printing of specified documents ul a By a only p Restarts printing of the documents suspended B with la vir a printing of the specified document Displays information related to the document currently being printed Document Name Pages Copies Receive Time The icon on the left gradually fills with black as printing proceeds Documents queued 0 Searching for the print server A Lists the names of the queued documents The following operations can be performed with the BJ StatusMonitor Note however that the owner of the client machine and the owner of the document must be the same If you double click a document name you can determine the owner of the print job Using the Macintosh Printer Driver 247 Executing Special Functions e Stop printing Click the name of the document for which you want to stop printing and then click the g icon The selected document is deleted from the list e Suspend Restart printing Click the name of the document for which you want to suspend printing and then click the icon To restart printing click the
174. ote Using Maintenance Functions 3 When a confirmation message appears make sure that the printer is turned on and then click the OK button Canon 400 x 1 Start cleaning Cancel Print head cleaning begins It takes about 40 seconds to complete print head cleaning and the POWER light stops flashing Print a Nozzle Check Pattern to confirm the success of normal print head cleaning Printing a Nozzle Check Pattern You can also start print head cleaning with the RESUME button on the printer Press and hold down the RESUME button until the POWER light flashes once and then release it Using the Windows 98 95 Printer Driver 181 Using Maintenance Functions Deep print head cleaning Note gt Always execute normal print head cleaning first Only when the normal print head cleaning does not correct the problem perform deep print head cleaning 7 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the print head deep cleaning icon in the Print Head Cleaning box Canon 400 Properties com Man Using the Windows 98 95 Printer Driver 182 Using Maintenance Functions 3 When a confirmation message appears make sure that the printer is turned on and then click the OK button Canon 400 x d t Start print head deep cleaning J Cancel Print head cleaning begins It takes about two minutes to complete print head cleaning and the POWER light stops flash
175. otes on Handling _ BJ Cartridge Mainte When to Replace a Printing a Nozzle Cl ia Cleaning the Print F ai Make sure that the printer is turned on and open the front cover The C Replacing a BJ Tar cartridge holder moves to the left Maf ening 26 Ca _ Aligning the Print H Cleaning the Printe _ Transporting the Pr E _ Troubleshooting _ Specifications _ Using the Optional IS Use this button J when you wish to Replacing a BJ Cartridge search for a word Note Canon recommends using the following BJ cartridges with the S400 printer BC 33e Color BJ Cartridge BC 34e Photo BJ Cartridge optional BC 30e Black BJ Cartridge optional Routine Maintenance 285 100 Elnia 2250474 re6x663in IENE This column displays a table of contents for the User s Manual Click the desired item to jump to the topic Click the or symbol when you wish to see detailed headings for each chapter Click the or vw symbol when you wish to return to the original condensed display Introduction 10 Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a fire or electric shock Turning off the printer Choosing a location P
176. oubleshooting 346 An Error Message Appears E Application error general protection fault Windows Check 1 Note Check 2 Check 3 ARE YOU USING A WINDOWS 3 1 APPLICATION PROGRAM Attempting to print from a Windows 3 1 application program installed on a system with Windows 98 or Windows 95 may cause an error Use a Windows 98 or Windows 95 compatible application program You cannot use the Canon S400 with the Windows 3 1 operating system ARE SEVERAL APPLICATION PROGRAMS RUNNING IN THE BACKGROUND If you are running several application programs at the same time there may not be enough memory available for the print job Quit the other application programs and try again DOES THE COMPUTER HAVE SUFFICIENT MEMORY Make sure that you have the required amount of memory installed for the application program you are using to print For details refer to the documentation for your application program If the amount of memory is insufficient install more memory Checking the Windows version and memory capacity Troubleshooting 347 Check 4 Check 5 Check 6 An Error Message Appears IS THERE SUFFICIENT FREE SPACE ON THE HARD DISK An error may occur if there is not enough free space available on the hard disk Check the amount of free space on the hard disk If there is little free space available on the disk delete any unneeded files Checking the amount of free space on hard disk IS THERE A PROBLEM IN
177. ower On Disable B Auto Power Off Disable he Auto Power On Click the down arrow and select either Enable or Disable When this setting is enabled the printer is turned on when data is sent to the printer The default setting is Disable Auto Power Off Click the down arrow and select the desired value When no data is sent to the printer within the set time interval the printer is turned off automatically The default setting is Disable 4 Make sure that the printer is turned on and click the Send button 5 When a confirmation message appears click the OK button Note gt When you wish to disable the Auto Power On Off setting select Disable for Auto Power On and Auto Power Off in the Auto Power dialog box Using the Windows 98 95 Printer Driver 192 Using Maintenance Functions E Using the Special Settings You can use some special settings that allow you to change the printer operation mode in the printer driver Changing the printer operation mode 1 Open the Printer Properties dialog box and then click the Custom Setting button in the Maintenance tab This displays the Custom Setting dialog box I Pause Page T Pause Scan omes tas i a simple description of the curently selected feature Change the printer operation mode as needed Set printer to ECP mode when using the parallel interface only Click this checkbox when you wish to use the ECP mode setting to operate the print
178. ower supply Working around the printer Cleaning the printer BJ cartridges and BJ tanks Using the printer near appliances such as fluorescent lamps Introduction 11 Safety Precautions E Turning off the printer To avoid printer malfunctions always use the POWER button to turn the printer on and off Do not remove the power cord from the power outlet until the printer has been turned off by pressing the POWER button Be sure to unplug the power cord from the power outlet after the POWER light goes off E Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration The printer could tip over or fall and cause injury Do not install the printer in locations that are very humid or dusty in direct sunlight or close to a heating appliance or fireplace To avoid the risk of fires or electric shocks install the printer in a location with an ambient temperature range of 41 to 95 F 5 to 35 C and humidity of 10 to 90 no condensation Introduction 12 Safety Precautions Do not place the printer on a thick rug or carpet Fibers or dust entering the printer could cause a fire Keep the power outlet for the printer free of all obstacles so you can unplug the power cord at any time Any obstacles could prevent you from unplugging the printer when a printer fault occurs and thereby cause a fire or electric shock When you are carrying the printe
179. possible See the instructions provided with the T Shirt Transfers Paper Handling 87 Printing on Special Media Types E Envelopes 71 Make sure the printer is turned on and the paper thickness lever is set to the Down position Paper thickness lever Note e To avoid poor print results do not attempt to print on envelopes with embossed or treated surfaces e To avoid misfeeds and jams do not use envelopes with overlapping flaps or pressure seals Paper Handling 88 2 Prepare the envelopes e Press down firmly on the corners of the envelopes and all edges to flatten the envelopes and expel all air e If the envelopes are still warped hold the edges of the envelopes diagonally and bend gently Make sure the flaps are straight e To ensure the envelopes feed correctly use a pen or similar object to flatten the flaps Ce O O Note e Failure to flatten the envelopes before loading may cause jams e Warping and air pockets in the envelopes should not exceed 0 2 in 5 mm Paper Handling 89 Printing on Special Media Types 3 Load the envelopes e Load the top edge of the address side flap side down into the auto sheet feeder and align the stack with the right side of the auto sheet feeder e Adjust the paper guide to the left side of the stack Print side address side 4 Note You can load up to ten envelopes in the sheet feeder 1 CEB Open the Printer Properties dialog box then select the mo
180. preview area at this time Canon S400 Properties 21 x Main Page Layout Stamp Background Maintenance Stamp None F Jo Place stamp over tert Je Steno first page ont Define Stamp Background None hd Sample 1 EEE Sample 2 Select Background Defaults Cancel Apply Help Using the Windows 98 95 Printer Driver 130 Note Making the Most of the Windows 98 95 Printer Driver Specify whether to print the background on the first page of the document only as necessary Background first page only Click this checkbox to print the background on the first page only If you leave this box unchecked the background is printed on each page Click the OK button to close the Printer Properties dialog box and start the print job e When Background Printing is disabled or Banner Printing is enabled in the Page Layout tab the background items are grayed out and cannot be used e When you wish to revert to the normal print setting without any background select None from the pull down list e When you wish to change settings such as the layout or position of the background click the Select Background button e You can also use a bitmap file as a background Customizing the Print Settings in the Printer Driver Creating an original background Using the Windows 98 95 Printer Driver 131 Making the Most of the Windows 98 95 Printer Driver E Optimizing Imag
181. printed When you wish to restore the image division click the image division in the preview area again The image division reappears and the page is printed e You can select the printed or unprinted pages at one time Right click the mouse in the preview area and select Print all pages or Delete all pages Using the Windows 98 95 Printer Driver 124 Making the Most of the Windows 98 95 Printer Driver E Printing on Banner Paper This section describes the print settings for printing on banner paper For details on how to load banner paper in the printer refer to the Paper Handling section Banner Paper Setting banner printing 1 Note gt Open the Printer Properties dialog box and choose the desired icon in the Choose Print Mode box of the Main tab Also make sure that Plain Paper is set in the Media Type box Click the Page Layout tab Click the button for Banner Printing A confirmation message appears Canon 400 i You selected Banner Printi ing For best results click Help button for Banner Print instructions Help e If you click the Help button detailed instructions on banner printing are given e If you wish to skip over the detailed instructions on banner printing click the OK button Confirm the preview area and click the OK button When you wish to revert Banner Printing to the original setting click Normal size Printing Using the Windows 98 95 Printer Driver 125 Making the
182. prints the document and collates copies of the same page Click the OK button to close the Printer Properties dialog box e Before setting the print order and number of copies make sure that Background Printing is enabled in the Page Layout tab If it is disabled you cannot change the print order and number of copies e When Banner Printing is selected in the Page Layout tab you cannot change the print order or the number of copies e When Poster Printing is selected in the Page Layout tab Reverse order is grayed out and cannot be used Using the Windows 98 95 Printer Driver 127 Making the Most of the Windows 98 95 Printer Driver E Printing a Stamp The printer driver allows you to print a stamp on your documents Stamps are notations such as CONFIDENTIAL or IMPORTANT which are frequently rubber stamped on documents to alert readers Several default stamps are available for immediate use Printing a default stamp 7 Open the Printer Properties dialog box then click the Stamp Background tab 2 Click the down arrow and select the desired stamp item from the pull down list The stamp you select is displayed in the preview area at this time Canon 400 Properties IMPORTANT DRAFT ii IMPORTANT CONFIDENTIAL SECRET a Using the Windows 98 95 Printer Driver 128 Note Making the Most of the Windows 98 95 Printer Driver Specify whether to print the stamp on the first page only or on each page of t
183. r always use both hands and hold the printer by both ends When you are moving the printer to another location keep it stable so that you do not drop it and cause injury Introduction 13 Safety Precautions Do not place the printer close to flammable solvents such as alcohol or thinner If flammable solvents come in contact with electrical components inside the printer such substances could cause a fire or electric shock Power supply The socket outlet shall be installed near the equipment and shall be easily accessible Always grasp the plug when you unplug the power cord Unplugging the power cord by pulling on the cord itself can damage the cord and cause a fire or electric shock Introduction 14 Safety Precautions Do not use a power supply voltage other than that supplied in the country of purchase Using the incorrect voltage could cause a fire or electric shock The g correct power supply voltage and frequency is USA Canada AC 120V 60Hz Do not attempt to plug the power cord into the power outlet or unplug the power cord when your hands are wet This could cause an electric shock Introduction 15 Safety Precautions Do not damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord d Power leaking from a damaged power cord could cause a fire or Sx electric shock Do not use the pri
184. r 204 Print Mode Settings E Changing the Page Setup Dialog Box Settings The size of the paper to be used for printing is usually set when a document is created with an application In your application open the Page Setup dialog box and select the paper size that you want to use with your printer The default Paper Size is Letter Selecting the page size and the orientation You can open the Page Setup dialog box from your application program 7 Select the command used for Page Setup in your application program Normally click Page Setup from the File menu and the Page Setup dialog box is displayed 2 Click on the Paper Size drop down box and then select the appropriate paper size from the pop up menu Canon 400 Paper Size Scale Custom 10 Envelope DL Envelope Canon 4 g 6 Custom Custom2 Orientation Height 11 00in Width 8 50in Custom3 Using the Macintosh Printer Driver 205 Print Mode Settings 3 Select Orientation Canon 400 Version 3 6 Banner Printing Scale B Custom Orientation O Save Settings Height 11 00in Width 8 50in 4 Click the OK button The Page Setup dialog box closes Selecting the paper size for custom paper sizes When you use custom paper sizes select any one of Custom1 to Custom3 7 Select the command used for Page Setup in your application program Normally click Page Setup from the File men
185. r Driver Basics Preparing and Executing a Print Job Print Mode Settings Executing Special Functions Printer Maintenance 400 Using the Macintosh Printer Driver 199 Printer Driver Basics The printer driver controls communication between the printer and your computer To use the printer with your computer you must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide Using the Macintosh Printer Driver 200 Preparing and Executing a Print Job Before you start a print job you need to specify the print settings The print settings in the printer driver allow fine control over the print quality and color adjustment but you can simplify the setup procedure as follows 1 2 Set the paper size you use from within the application program before printing Select the command used for printing for example Print in the File menu in the application program Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the BJ Cartridge setting according to the BJ cartridge you are using Specify the Media Type setting according to the print media you are using Click the Print button Printing begins Using the Macintosh Printer Driver 201 Print Mode Settings Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings How to Use Help
186. r Matching is selected Prescan Selects the type of image for prescanning Select Monochrome Grayscale the default or Color Using the Scanner With Windows 401 Using the Customized Scanning Mode Click the OK button to return to the main dialog box Make sure that the image you wish to scan is inserted into the scanning holder properly and is loaded in the auto sheet feeder of the printer then click the Scan or Prescan button Using the Scanner With Windows 402 Saving the Settings You can save the settings in the main IS Scan dialog box to a file The next time you scan you only need to open the file in which the desired settings are stored and start scanning E Saving the Settings to a File Save the Page Size Scanning Mode and Image Size settings in the main IS Scan dialog box as a file 1 2 Specify the desired settings in the Paper Size Scanning Mode and Image Size boxes Select Save Settings File from the Settings menu Save settings to file 21 x seenfaissn ss IA Sl a File name M Cat Cancel Save as type S Scan setting file bis Select the folder in which the file is to be saved Enter a File name Click the Save button Using the Scanner With Windows 403 Using the Saved Settings Open the file in which the desired settings were saved and use those settings for scanning 7 Select Open Settings File from the Settings menu 2 Select the file you wish to use th
187. r which you want to stop printing and then click the icon The selected document is deleted from the list e Printing can be suspended restarted Click the name of the document for which you want to suspend printing and then click the To restart printing click the 8 icon Using the Macintosh Printer Driver 241 Executing Special Functions E Using the Printer With a Network The S400 can be connected to a network To enable use of the printer from any computer connected to the network the necessary printer driver must be installed on each computer Connection environment and installation e The S400 can be connected to an Ethernet environment e Install the printer driver on all the computers that will use this printer See your Quick Start Guide e The printer must be connected to the computer acting as the print server via a USB interface cable The print server and the client machines use different printer drivers and different tools to confirm printing progress Refer to the example shown below Client Client USB interface cable i x r Post Coe es Ethernet gt Print Server S400 Client Using the Macintosh Printer Driver 242 Executing Special Functions Print server Refers to the computer to which the printer is directly connected via a USB interface cable On the print server select the printer driver called S400 From the print server the progress of printing can be confirmed using the BJ
188. revious editing effect one by one Using the Scanner With Windows 420 Printing a Scanned Image You can print a scanned image acquired using the Capture Image or Capture Photo feature Remove the scanner cartridge and install the BJ cartridge according to your print job Click the Print button on the IS Scan Plus screen If you are using Capture Image the Print dialog box appears Canon 5400 E pi pi pi Je Gollete Using the Scanner With Windows 421 Printing a Scanned Image If you are using Capture Photo the Photo Print Options dialog box appears Photo Print Options E gt i Click Print Setting to change the printer settings or click Print to print the image Opening the Printer Properties Dialog Box Using the Scanner With Windows 422 Saving a Scanned Image IS Scan Plus allows you to save a scanned image to a file under a new name You can use the saved image for pasting into another document or for attaching to your e mail or a home page on the Internet You can save the image displayed in the Preview Area 1 Click the Save button This displays the Save As dialog box Save As RES Save in E My Documents x El Tl E Eg File name photo_01 Save as type BMP Files bmp Cancel 2 Select the folder in which you wish to save the image 3 Enter a File name Using the Scanner With Windows 423 Saving a Scanned Image 4 Click the down arrow for Sav
189. rinter correct the BJ Cartridge and Media Type settings so thatthey match the printer settings x To specify settings for other print modes select the icon and click the Advanced button Check the contents of the Quality tab Special Effects tab and Color tab The settings can also be changed from these tabs Photo SuperPhoto fia Grayscale Print Ad Portrait Normal size Printing Feed Auto Feeder Stamp None Background None Defaults C Paper Thickness Lever Up Advanced Using the Windows 98 95 Printer Driver 113 Finding information on an operation procedure Getting to Know the Windows 98 95 Printer Driver Click the Help button on the lower right corner of the Printer Properties dialog box Canon 400 Properties i an ae When the contents of the Canon BJ Printer Driver Help are displayed select the desired item to learn more about that item Help Topics Canon BJ Printer Driver About this Help w Whatis a Printer Driver BJ Printer Driver Features Basic Printing Settings Color Alignment Settings Additional Features e Printer Maintenance Troubleshooting BJ Background Monitor BJ Status Monitor BJ Printer Monitor Notes for Each Model e Accessing the Canon user site Using the Windows 98 95 Printer Driver 114 Getting to Know the Windows 98 95 Printer Driver E Closing the Printer Properties Dialog Box
190. rinter operates but nothing is printed on the page Check 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION The print head nozzles may be clogged one or more of the BJ tanks may be low or the BJ cartridge may be worn Visually check the level of the ink in the BJ tanks If the tanks are empty replace them Replacing a BJ Tank Next print a Nozzle Check Pattern to check the status of the print heads and clean the print heads Printing a Nozzle Check Pattern Cleaning the Print Head If the problem is not solved replace the BJ cartridge Replacing a Bu Cartridge If you can print a Nozzle Check Pattern check that the printer is connected to the computer securely If the connection is loose printing starts but nothing may be printed Also check that there is no problem with the original file Troubleshooting 329 Check 2 Printer Does Not Start or Stops Mid Job DID YOU REMOVE THE ORANGE PROTECTIVE TAPE FROM THE PRINT HEAD If the orange protective tape is not removed from the BJ cartridge ink cannot be ejected from the BJ cartridge Remove the BJ cartridge and check the print head If the tape has not been removed remove it Align the print head before you resume printing a Replacing a BJ Cartridge Aligning the Print Head Troubleshooting 330 Printer Does Not Start or Stops Mid Job E Cartridge holder does not move to the center You want to switch the BJ cartridge replace a BJ tank or rep
191. rties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Back Print Film in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver Paper Handling 52 Note Printing on Special Media Types Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Back Print Film and the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Remove each printed sheet of Back Print Film as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 minutes are required for drying e An image is reversed when printed on Back Print Film in order to display correctly when lit with a backlight e After drying cover each sheet of Back Print Film with one sheet of plain paper uncoated to prevent sticking and abrasion Also cover each sheet of Back Print Film if you are storing them in plastic pockets to prevent the film from sticking to the plastic e Store unused film in the original package in a dry cool location away from direct sunlight high temperature and high humidity Paper Handling 53 Printing on Special Media Types E Banner Paper 7 Make sure the printer is turned on and
192. s turned on and then click the OK button A Deep clean the print head Print head cleaning begins It takes about two minutes to complete print head cleaning and the POWER light stops flashing 5 Print a Nozzle Check Pattern to confirm the success of deep print head cleaning Printing a Nozzle Check Pattern Using the Macintosh Printer Driver 252 Printer Maintenance Note If the cleaning had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print head several times if the Nozzle Check Pattern is not satisfactory one of the print heads may be worn out and the corresponding BJ cartridge must be replaced Replacing a BJ Cartridge E Printing a Nozzle Check Pattern The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ cartridge is correctly aligned Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after print head cleaning has been executed 7 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 Select Test Print from the dropdown box then click the icon Canon 400 Printer Utility Version 3 2 Test Print Nozzle Check Pattern Prints a nozzle check pattern Print Head wi re Alignment ign the print heads to c
193. s dialog box then click the Maintenance tab Click the print head alignment icon in the Print Head Alignment and Test Prints box Canon 400 Properties xl Main Page Layout Stamp Background Maintenance Print Head Clearing feces Bl Start Status Monitor Custom Setting When a confirmation message appears make sure that the printer is turned on and at least one sheet of plain paper is loaded in the printer Click the OK button The printer starts to print the head alignment pattern Using the Windows 98 95 Printer Driver 188 Using Maintenance Functions 4 Check all the patterns in lines B1 and B2 For each line enter the appropriate number where you see the lines perfectly aligned B1 7 6 5 gt 3 2 1 0 J Aoi E T B2 7 i Ti 4 a a 1 9 J Jj J ji gi J Hi CHE Correct 7 Incorrect III 5 When you finish entering numbers click the OK button to save the settings 6 Make sure that the printer is on and letter size paper is loaded then click the OK button The printer starts to print the high resolution head alignment pattern Using the Windows 98 95 Printer Driver 189 Note 7 Using Maintenance Functions Check all the patterns in lines B1 and B2 For each line enter the appropriate number where you see the lines perfectly aligned B1 1 Correct i 1 Incorrect it When you finish entering numbers cli
194. st appropriate icon in the Choose Print Mode box under the Main tab Select Envelope in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver Paper Handling 90 Printing on Special Media Types Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Envelope and the BJ cartridge installed in the printer Using the Macintosh Printer Driver 5 CB Click the Page Layout tab then select 10 Env 9 50 x 4 12 in or DL Env 220 0 x 110 mm in the Page Size box for the envelope size Normally you can set the envelope size with the application program However if the setting on the Page Layout tab does not match the setting in the application program change the setting here Using the Windows 98 95 Printer Driver Macintosh Select 10 Env 9 50 x 4 12 in or DL Env 220 0 x 110 mm for the envelope size Normally you can set the envelope size with the application program Using the Macintosh Printer Driver 6 Start the print job 7 Remove each printed envelope as it is ejected from the printer Paper Handling 91 Printing Photographs Printing Photographs Tips for Printing Photographic Images About Photo Optimizer Paper Handling 92 Printing Photographs
195. staller feature 1 2 3 4 Select Programs from the Start menu then click BJ Printer Click Uninstall When a confirmation message appears click the Yes button Click the OK button This completes the uninstallation procedure uninstallShield will remove the software BJ Printer Driver cor Please wait while each of the following joved Shared program files Standard program files W Folder items Y Program folders V Program directories Program registry entries C Depending on the system you use you may be prompted to restart the system Click the OK button Using the Windows 98 95 Printer Driver 197 Note gt Using Maintenance Functions e You can also delete all printer drivers for Bubble Jet printers at the same time from the Windows desktop Follow these steps 1 Double click the BJ Printer icon on the Windows desktop 2 Double click the Uninstall icon in the BJ Printer folder e When you wish to delete a specific printer driver follow these steps 1 Select Settings from the Start menu then click Printers 2 Select the icon of the printer driver you wish to delete in the Printers window 3 Select Delete from the File menu 4 When a confirmation message appears click the Yes button e You cannot run the uninstaller while the BJ Printer Status Monitor is active Using the Windows 98 95 Printer Driver 198 Using the Macintosh Printer Driver Printe
196. stment using a range of functions Image data can be processed so that the brightness of the image changes or so that the image appears sharper or softer E Adjusting the Brightness and Contrast 7 Click the Brightness and Contrast button in the main dialog box The Brightness and Contrast dialog box displays Brightness and Contrast Brightness V E o Contrast Using the Scanner With Macintosh 443 Adjusting an Image 2 Move each slide bar to the right or left to adjust the image Brightness Moving the Brightness slide bar to the left makes the entire image darker while moving it to the right makes the image brighter Contrast Moving the slide bar to the left reduces the contrast of the entire image while moving it to the right increases the contrast 3 After making the adjustment click the Apply button to change brightness and contrast of the image displayed within the preview area 4 Once you are satisfied with the adjustment click the OK button Using the Scanner With Macintosh 444 Modifying an Image You can modify a scanned image so that it looks sharper or softer Also a Despeckle function allows you to remove speckling and make a scanned image appear cleaner A function for inverting colors to produce a negative film is also available 7 Click the Menu button in the main dialog box select Image and then select the desired function from the su
197. sult Is Unsatisfactory E Scanned Image Blurred or Distorted Check 1 Check 2 Note Check 3 ARE YOU USING A CLEAR IMAGE FOR SCANNING Blurry images are not suited for scanning For best scanning results always use a clear sharp image The scanned image cannot be better than the original image IS THE SCANNING HOLDER UNSTAINED AND UNDAMAGED The scanning holder is bound to get dirty Clean the scanning holder using a soft cloth that is dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth If the scanning holder is scratched or damaged replace it You can purchase a scanning holder for A4 LTR size images Visit the Canon Web site to find out about accessories and supplies www ccsi canon com ARE YOU SCANNING THICK PAPER The image being scanned must be thinner than 0 01 inch 0 25 mm The thickness including the scanning holder must be thinner than 0 02 inch 0 45 mm Scanner Problems 458 Scanning Result Is Unsatisfactory E Quality of Scanned Image Is Uneven The scanned image is coarse and or blurry Check IS THE RESOLUTION SETTING HIGH ENOUGH Resolution determines the precision of the scanned image The greater the number of dots used to draw an image the higher the precision and the quality of the scanned image becomes For a better quality image select a greater number The scanning speed becomes slower and the file size of the scanned image becom
198. t a certain file the cause of the problem may be in the file or the application program you are using Rebuild the file and print it again If the rebuilt file prints correctly the original file was probably faulty If the rebuilt file does not print correctly contact the applications company Before You Call for Help Troubleshooting 305 Printout Is Unsatisfactory E Text cut off at bottom right corner right edge or bottom edge The text is printing in the bottom right corner of the page or printing beyond the right or bottom margins and cut off from view Check Is SCALED PRINTING SET FOR ENLARGEMENT IN THE PRINTER DRIVER If Scaled Printing is set for enlargement in the printer driver the document is enlarged and printed in the bottom right corner or cut off at the bottom or right edge of the paper If you want to use Scaled Printing with enlargement make sure that the correct percentage is set and confirm that the Page Size selection is correct Windows To disable Scaled Printing open the Printer Properties dialog box click the Page Layout tab and click Normal size Printing a Using the Windows 98 95 Printer Driver Macintosh To disable Scaled Printing select Page Setup from the File menu and set 100 in the Scale box Using the Macintosh Printer Driver Troubleshooting 306 Printout Is Unsatisfactory E Single file page prints over two or more pages Check DOES THE PAGE SIZE SETTING IN THE APPLICATION
199. t ink does not stain the desk or the floor Paper Handling 58 Printing on Special Media Types 6 Start the print job In the Windows driver you select Banner Printing on the Page Layout tab Printing on Banner Paper Macintosh When using a Macintosh select Banner Printing before creating a document using an application program Printing on Banner Paper Paper Handling 59 Printing on Special Media Types E Glossy Photo Cards 1 Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Paper rest Paper thickness lever Paper Handling 60 Printing on Special Media Types 2 Load the Glossy Photo Card e With the print side glossy side facing up place the Loading Support Sheet B provided with the package under the sheet Load the sheet with the edges aligned against the right side of the sheet feeder For details refer to the instructions provided with the Glossy Photo Cards package e Adjust the paper guide to the left side of the sheet Loading Support Sheet B Glossy side Note e Do not remove the borders from the photo card before printing e To avoid touching the print side glossy side always handle the sheet by the edges Unclean or scratched print surfaces can adversely affect print quality Paper Handling 61 Printing on Special Media Types CD Open the Printer Properties dialog box then select the most appropriat
200. t operate or if the POWER light flashes orange and green alternately with beeps call the Canon Customer Care Center Count the number of flashes and beeps You may be asked for this information Hardware problem other than the printer If the printer is operating normally and the settings in the application program are also correct there may be a problem with a printer cable or in the computer system for example memory hard disk or interface Contact your computer manufacturer Application program problem Problems that arise only when you use a particular application program are probably caused by the application program For details consult the software company The problem may also be solved by installing the latest version of the printer driver Troubleshooting 358 Before You Call for Help E Checking the printing environment Check the information on the operating environment such as the name and version number of your operating system the amount of memory installed hard disk capacity and amount of free space on hard disk and the printer driver version number Checking the Windows version and memory capacity 7 Right click the My Computer icon and select Properties from the pop up menu 2 On the General tab note the system name version number and memory capacity Macintosh Select About This Computer from the Apple menu Troubleshooting 359 Before You Call for Help Checking the amount of free space on hard
201. t satisfactory the printer driver allows you to make fine adjustments to the print quality and halftoning settings If there is a problem in the image data you wish to print changes to the print quality and halftoning settings may not be visible or effective Adjusting the print quality When you wish to specify detailed Print Quality and Halftoning select the icon in Print Mode 7 Open the Print dialog box Normally select Print from the File menu 2 Select the J icon in Print Mode 3 Click the Details button The Quality Panel of the Detailed Setting dialog box is displayed Using the Macintosh Printer Driver 228 Executing Special Functions 4 Set the Print Quality The further you move the slide bar toward the right the better the print quality will be but the longer it will take to perform the printing The print mode display varies with the position of the slide bar Canon Detailed Setting g Print Quality fat e Fine Quali i nuna Fine E Special effects wi mice En Halftoning Eg r Esa gpg Color Pattern Scatter Fall O Photo Optimizer Ta Whole page 5 Select the Halftoning icon as necessary The halftoning selection determines the way in which the ink dots are arranged on the page and changes the appearance of halftones Canon Detailed Setting Print Quality Fast Q fine ii cel Norma
202. t side is recommended Plain paper Print side Print side Paper Handling 82 Note gt Printing on Special Media Types e You can load up to 30 transparencies in the sheet feeder e If two or more transparencies feed at a time lower the paper rest Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Transparency in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver Paper Handling 83 5 6 Note Printing on Special Media Types Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Transparency and the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Remove each printed transparency as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 minutes are required for drying e After drying cover each transparency with one sheet of plain paper uncoated to prevent sticking and abrasion Also cover each transparency if you are storing them in plastic pockets to prevent the transparencies from sticking to the plastic e Store unused transparencies in the original package in a dry cool location away fro
203. t the color balance and intensity as needed Use this feature only when you wish to make fine adjustments to the color balance in the printouts and do not change the settings excessively Please note that this feature does not compensate the overall color balance of the image data as some application programs for editing image data would do Adjusting the colors Before adjusting the color balance and intensity make sure that Color Adjustment is enabled in the Colors tab under the Main tab 7 Open the Printer Properties dialog box then click the Advanced button in the Main tab Using the Windows 98 95 Printer Driver 142 Making the Most of the Windows 98 95 Printer Driver Click the Color tab and make sure that the Color Adjustment setting is enabled 6B Standard Properties Quality Special Effects Color save l Color Balance boo o DE recs Magenta O af BE e cooo O m a TT Black 0 4f_ a gt Output Style Jato o Brightness Set the following items as needed Color Balance Move the slide bars of the individual colors For example when blues are too strong in the printouts drag the slide bar for Cyan to the left Output Style Specifies whether printouts should emphasize intermediate tones or produce bright and sharp colors When you select Auto the printer driver automatically distinguishes among the types of image data and switches to the most appropriate matching method Using t
204. ta in Name e Click the drop down box in Format to select PICT JPG or TIFF 3 Click the Save button The image data is saved into a file Using the Scanner With Macintosh 436 Changing the Scanning Mode You can select a scanning mode according to your scanning purpose Optimum settings such as image type and resolution are pre assigned based on the contents of a scanning job When you wish to customize the settings for special scanning jobs click the Custom button E Selecting a Default Scanning Mode Select a setting that best approximates the image to be scanned Scanning Use Image Type Edge Emphasis Prescan Mode Resolution Color Matching Mode DTP Standard setting used whena Color Off Grayscale Color color draft is to be scanned 180 dpi On Execute Photo Recommended when scanning Color Off Color a photograph 360 dpi On Execute DTP Standard setting used whena Grayscale Off Grayscale B amp W black amp white draft is to be 180 dpi Off scanned By default Prescan is disabled Once enabled Black amp White is the default Prescan Mode You can select a Prescan Mode of Color Grayscale or Black amp White Using the Scanner With Macintosh 437 Changing the Scanning Mode By default Prescan is disabled Once enabled Black amp White is the default Prescan Mode You can select a Prescan Mode of Color Grayscale or Black amp White Using
205. table Restart Windows and then reinstall the scanner software ARE ANY OTHER APPLICATION PROGRAMS RUNNING The scanner driver installation program may not execute successfully if it is run with other applications running in the background Before you run the installation program again shut down all other application programs DID YOU SPECIFY THE CORRECT CD ROM DRIVE FOR Windows INSTALLATION If the S400 splash screen did not come up automatically when you loaded the CD ROM double click the My Computer icon then double click the CD ROM icon on the Windows desktop gt Installing the IS Scan Software The drive name E for example varies according to how your system is set up Scanner Problems 469 Check 4 Other Scanner Problems IS THERE A PROBLEM WITH THE CD ROM Windows The Canon Creative CD ROM may be damaged On the Windows desktop double click the My Computer icon then double click the CD ROM icon If Windows cannot read the CD ROM call the Canon Customer Care Center for help Getting Help From Canon E Does Not Launch With Default Settings Windows Check DID YOU LAUNCH IS SCAN FROM A TWAIN COMPATIBLE GRAPHICS APPLICATION PROGRAM This problem occurs when IS Scan is launched from a TWAIN compatible graphics application program Depending on the TWAIN compatible graphics application program Previous Settings selected in the Standard Value box under the Custom Settings dialog box may be cleared
206. ter Paper Thickness Lever Adjusts the gap between the print heads and the surface of the paper you are printing on Parts and Functions of the Printer 22 100 Page 1 SRA 4 When you are satisfied with the document and want to print it click the Print button To close the preview screen without printing click the Cancel button Using the Macintosh Printer Driver 213 Print Mode Settings Saving a document as a PICT file To save your document as a PICT file click the Options button and change the output destination 7 Open the Print dialog box and click the Options button The Options dialog box is displayed 2 Select PICT File as the output destination and click the OK button Canon Options Cx Destination Printer Preview PICT File 2 Print in reverse order 1 Not O Print collated pages Page Layout 1Up Left to right Page Order Frame Non 3 Click the File button in the Print dialog box Canon 400 Version 3 6 Copies 1 Pages All Q From To Conca BJ Cartridge Print Mode MediaType Details Plain Paper Poper Feed Amo Feeder Cep C Print Grayscale Print Document 3 Al pagesin range Word Options J Print Selection Oniy Using the Macintosh Printer Driver 214 Print Mode Settings 4 Type in the Filename under Save as and
207. the Details button The Quality panel of the Detailed Setting dialog box is displayed Using the Macintosh Printer Driver 225 Executing Special Functions 4 Set Print Quality or Halftoning as necessary Canon Detailed Setting Special effects Print Quality Fast lt Q Fine rmal Fast Halftoning Pattern Scatter pal C Photo Optimizer ul E Whole page Restore Defaults Changing the Print Quality Halftoning Photo Optimizer Using the Macintosh Printer Driver 226 Executing Special Functions 45 When you wish to adjust the color settings click the Color icon The Color panel is displayed Canon Detailed Setting Color Correction BJ Standard Matching Method Photo Printer Profile Recommended by Canon O Gamma Correction 1 8 D oam Color Balance 0 Cyan 0 o Magenta 0 h yellow 0 op Black Density 0 m Adjusting the Image Data 6 When you have completed the settings click the OK button Then return to the Print dialog box 7 Click the Print button to close the Print dialog box and start the print job Note When the same print mode setting is to be used the next time you print select the 8 icon from Print Mode in the Print dialog box Using the Macintosh Printer Driver 227 Executing Special Functions E Changing the Print Quality Halftoning When your printouts are no
208. the Nozzle Check Pattern prints normally there may be a problem in the application program For details refer to the Troubleshooting sections of the documentation of your application program Troubleshooting 317 Printout Is Unsatisfactory E Colors streaked or uneven Patterns of uneven or streaked coloring appear on the printout Check 1 IS PRINT QUALITY ON THE QUALITY TAB IN THE PRINTER DRIVER SET TO FAST Set Print Quality to Fine and print again This reduces uneven coloration you may see in a document where a large amount of ink is used 7 Open the Printer Properties dialog box 2 Click the Advanced button in the Main tab 3 In the Quality tab drag the slide bar to the right toward Fine and click the OK button Macintosh 7 When using Manual for printing click the Details button in the Printer Properties dialog box 2 Inthe Quality panel drag the slide bar to the right toward Fine Troubleshooting 318 Check 2 4 Macintosh 1 2 Printout Is Unsatisfactory IS HALFTONING SET FOR OPTIMUM PERFORMANCE Check the Halftoning setting in the Quality tab of the printer driver The Diffusion setting smoothes uneven or streaked colors Open the Printer Properties dialog box Click the Advanced button in the Main tab In the Halftoning box under the Quality tab disable Auto if it is checked and enabled Click Diffusion and click the OK button When using Manual for printing click the Details button in
209. the Optional 15 2 change BJ cartridges or R Raise to support the to remove a paper jam TE ls paper especially a at arger paper size of paper or other media which are automatically fed into the printer one sheet at a time Paper Output Tray Holds printed sheets Paper Thickness Lever after they are ejected Adjusts the gap between the from the printer print heads and the surface of the paper you are printing on Parts and Functions of the Printer 100 ERA 22ora74 MiM ze6x663in TENIA Use this button to display the next page of the User s Manual a Use this button to return to the page you were viewing previously This button moves you back from another page This arrow and blue text indicate a jump to another location in the User s Manual where the topic shaded in blue is discussed Introduction How to Use This Manual H Acrobat Reader S400_8_15 pdf _ x FF File Edt Document View Window Help l x Ae GH SR BM lt gt gt gt on Ahan Bookmarks Cthumbnaiis 5 P ia _ Introduction Parts and Functions of _ Paper Handling eB Using the Windows 98 It Print quality remains poor even after replacing the BJ tanks and cleaning the print head el Using the Macintosh Pi the print head is worn out and you must replace the BJ cartridge Routine Maintenance i C Prolonging the Sen BJ Cartridges You _ N
210. the Printer Properties dialog box In the Quality panel set Halftoning to Scatter Troubleshooting 319 Printout Is Unsatisfactory E Last part of print job not printing The last part of each page in the document is not printed Check 1 Macintosh Note Check 2 ARE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING If the size of the paper loaded in the printer does not match the Page Size setting in the printer driver part of each page may not print Check the Page Size or Paper Size setting If it does not match the size of the paper you are using click the down arrow and select the correct size from the pull down list Check the Page Layout tab Check the Page Setup dialog box Set the same Page Size setting for the application program and the printer driver Set the Page Size that matches the Page Size setting in the application program ARE THE COMPUTER AND PRINTER SECURELY CONNECTED Check the connection of the printer cable at the computer and printer A loose connection can cause losing part of a print job Troubleshooting 320 Check 3 Printout Is Unsatisfactory Is A WPS PRINTER DRIVER INSTALLED Windows You may not be able to print correctly with a WPS Windows Printing System printer driver installed in your system Confirm whether or not a WPS driver is installed in your system Change the WPS driver port setting to FILE or delete the WPS driver Open the WPS Driver Prop
211. the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Using Online Help Closing the Printer Properties Dialog Box Using the Windows 98 95 Printer Driver 101 Getting to Know the Windows 98 95 Printer Driver E Opening the Printer Properties Dialog Box To specify the print settings or use maintenance functions such as print head cleaning you must open the Printer Properties dialog box Note gt This section describes the general procedures for opening the Printer Properties dialog box Depending on the application program you use different menu items may be used for printing For more details refer to the documentation for your application program From your application program You can open the Printer Properties dialog box from your application program before printing Select the command used for printing for example Print or Print Setup from the File menu in your application program Make sure that Canon S400 is selected in the Printer box If another printer name is displayed click the down arrow and then select Canon S400 from the pull down list t p Printer Name Status Default printer Ready Type Canon S400 Where LPT1 Comment Canon 400 7 Properties T Print to file Print range All C Pages from fi to Selection Copies Number of copies f1 Sj BORE a Using the Windows 98 95 Printer Driver 102 Getting to
212. the Scaling box To change the value of the enlargement or reduction ratio click the up or down arrow to the right of the Scaling box You can also enter the desired value directly 4 Confirm the layout of the printout in the preview area and click the OK button Note gt When you wish to revert Scaled Printing to the original value 100 click Normal size Printing Setting a printer paper size different from the original page size 7 Open the Printer Properties dialog box and click the Page Layout tab 2 Click Scaled Printing The Scaling and Printer Paper Size settings are enabled Canon S400 Properties Main Page Layout Stamp Background Maintenance Bl Page Size jLetter 8 50 x 11 00 in z Orientation Portrait C Landscape Layout C Nomalsize ining scaling Scaled Printing fico g x 5 ox Page Layout Printing Poster Printing Banner Printing wt Printer Paper Size Letter 8 50 x 11 00 in z 93 TT Reverse order iT Coste rn I Background Printing Copies fr E K Printer control Defaults Using the Windows 98 95 Printer Driver 118 Making the Most of the Windows 98 95 Printer Driver 3 Click the down arrow to the right of the Printer Paper Size box and select the desired paper size When you select a paper size in the Printer Paper Size box which is different from the paper size originally set in the Page Size box the enlargement or reduction ratio is calc
213. the Scanner With Macintosh Scanning Use Image Type Edge Emphasis Prescan Mode Resolution Color Matching Mode Text Recommended when scanning Black amp On Execute Black amp a document consisting entirely White Off White of text such as a document 180 dpi created with a typewriter or word processor FAX Scans by converting a Black amp Off Black amp monochrome image into the White Off White data suitable for facsimile Text transmission Enhanced 200 dpi OCR Scans by converting a Black amp Off Black amp monochrome image into the White Off White data suitable for OCR input Text Enhanced 360 dpi Custom Selected when a specific range of settings are to be made Customizing the Scanning Settings 438 Changing the Scanning Mode Note e The Settings dialog box displays when you select Settings after you click the Menu button in the main dialog box e When you select FAX or OCR the document is scanned and processed as a grayscale image and converted to monochrome binary image data This process eliminates unnecessary image background and increases the quality of the scanned text and line art When you select Text the document is scanned and processed as a monochrome image Using the Scanner With Macintosh 439 Customizing the Scanning Settings When you select Custom for Scanning Mode in the Settings dialog box you can specify the scanning settings 7 Click the Menu button in the ma
214. the package Paper Handling 66 Note gt Printing on Special Media Types 4 CD Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Glossy Photo Paper in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary gt Using the Windows 98 95 Printer Driver Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Glossy Photo Paper and the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Store unused film in the original package in a dry cool location away from direct sunlight high temperature and high humidity Paper Handling 67 Printing on Special Media Types E Greeting Cards 7 Make sure the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Paper rest Paper thickness lever Paper Handling 68 Printing on Special Media Types 2 Load the Greeting Cards e For 1 4 fold greeting cards load the sheet with the words Canon Greeting Cards face down and align the edge of the sheet a
215. the paper thickness lever is set to the Down position Lower the paper rest Paper rest Paper thickness lever Paper Handling 54 Printing on Special Media Types 2 Before you tear off the sheets make sure that you take one more sheet than you need for printing When you wish to print three sheets tear off a length of four sheets one more than you need for printing Note You can print on up to six sheets If you want to print a banner of maximum length six sheets tear off a length of seven sheets one more than you need for printing Paper Handling 55 Printing on Special Media Types 3 Load the Banner Paper e Align the right side of the first sheet with the right side of the sheet feeder and insert it into the sheet feeder until it stops e Adjust the paper guide to the left side of the sheet Print side up Note gt e You can print on either side of Banner Paper e Neatly fold the unprinted paper behind the printer and do not allow it to hang over the edge of the table Paper Handling 56 Printing on Special Media Types 4 Gently fold over the perforations between the first and second sheet Paper Handling 57 Printing on Special Media Types 5 Be sure to provide ample space in front of the printer so each sheet is supported as it comes out of the printer and then allowed to hang over the edge of the table Note gt A dense printout will require more time to dry Be careful that we
216. ther Print Media Print Side Troubleshooting 308 Printout Is Unsatisfactory E Straight lines are broken Check 1 Check 2 Macintosh 1 2 HAVE THE PRINT HEADS BEEN ALIGNED Each time you install a BJ cartridge you must align the print heads If you do not align the print heads straight lines may appear broken or uneven Aligning the Print Head IS PRINT QUALITY SET TO FAST IN THE PRINTER DRIVER Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines Open the Printer Properties dialog box Click the Advanced button in the Main tab In the Quality tab drag the slide bar to the right to select Fine When using Manual for printing click the Details button in the Printer Properties dialog box In the Quality panel drag the slide bar to the right to select Fine Troubleshooting 309 Check 3 Printout Is Unsatisfactory IS THE PAPER THICKNESS LEVER SET CORRECTLY If straight lines are printed uneven or broken after changing the setting of the paper thickness lever on the front of the printer re align the print heads Setting the Paper Thickness Lever Aligning the Print Head E Printed pages curled As printed pages are ejected from the printer they are curled or wavy Check 1 Note Check 2 ARE YOU PRINTING ON THIN PAPER The large amount of ink used to print color photographs and illustrations can cause printed pages to curl or warp
217. these steps 1 Open the Printer Properties dialog box from the Start menu 2 Click the Details tab 3 Click the Spool Settings button 4 4 Check that Spool print jobs so program finishes printing faster is enabled in the Spool Settings dialog box 5 Check that RAW is displayed in the Spool data format box e To close the BJ Status Monitor click the X button on the upper right corner of the BJ Status Monitor window When the BJ Status Monitor is minimized on the Windows Taskbar right click the BJ Status Monitor icon on the Taskbar and then select Close Using the Windows 98 95 Printer Driver 170 Error and warning display Making the Most of the Windows 98 95 Printer Driver If an error occurs the BJ Status Monitor launches automatically Check the meaning of the error in the Status box of the Printer Status tab first Then click the Guide tab and refer to the information on the solution Canon 400 LPT1 Printer Name Document Name 49 1 Status The printer is out of paper Load more paper then press the RESUME button Je Start Time 9 22 00 4 58 23 PM Progress 48 Ey Pages Printed 0 Pre Cartridge B Color Low Ink None Canon BJ Printer Status Monitor LPT1 fei Ea Options Port Help Load the paper Next When the remaining ink is running low the BJ Status Monitor displays a low ink warning icon in the Printer Status tab _
218. to eject the paper automatically and start the print job again Paper within the range of 17 to 28 Ib 64 to 105 g m can be loaded in the auto sheet feeder Media Sizes You Can Use With the Printer To avoid misfeeds and paper jams do not load wrinkled folded or curled paper in the auto sheet feeder Media Types You Cannot Use With the Printer Troubleshooting 337 The POWER Light Flashes Orange When an error occurs the POWER light flashes orange The number of flashes indicates the cause of the problem Two flashes Out of paper paper jam paper feed error Three flashes Paper jam Four flashes BJ cartridge out of ink Five flashes BJ cartridge not installed correctly Six flashes BJ cartridge not installed Seven flashes BJ cartridge defective Eight flashes Waste ink absorber almost full The POWER light flashes orange and green alternately Service error Troubleshooting 338 The POWER Light Flashes Orange E Two flashes Out of paper paper jam paper feed error If no paper is loaded in the auto sheet feeder or if the paper is not loaded correctly set the paper correctly and press the RESUME button If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed Note If the paper is not feeding into the auto sheet feeder adjust the paper guide and insert the paper E Three flashes Paper jam If paper has jammed in the printer remove the jam
219. tographic print Using Capture Image Capture Photo Scan and edit a photographic print such as a snapshot Using Capture Photo Device Information Verify the name of the printer that is currently connected to your system and information on the communication mode Using the Scanner With Windows 408 Using IS Scan Plus Mm Using Online Help When you need detailed instructions click the Help button in the upper right of the main screen You can access the online Help from all the screens that IS Scan Plus displays E Verifying the Device Information Make sure that the printer is connected properly and is turned on and click the Device Information button e f the printer is connected using the parallel interface Device Information displays a communication mode such as ECP 1 or ECP 2 e f the printer is connected using the USB interface Device Information displays USB as the communication mode E Closing IS Scan Plus When you wish to close IS Scan Plus click the Exit button in the upper right of the main screen You can access the Exit button from all the screens that IS Scan Plus displays Using the Scanner With Windows 409 Using IS Scan Plus IS Scan Buttons Returns to the main IS Scan Plus screen Moves back to the previous screen Displays the Edit screen a Editing a Scanned Image Prints a scanned image a Printing a Scanned Image Saves a scanned image a Saving a Scanned
220. tographs and graphics Color Plain Paper and prints using the optimum print settings This print mode is the best choice when you print data that contains different elements such as text tables graphs and photographs in the same document Produces high print quality for printing photographs Color High Resolution and other graphics with fine gradations of tone Paper Photo my Produces the best possible print quality for printing Photo Glossy Photo photographs This print mode is also suitable for Paper printing graphics with fine gradations of tone SuperPhoto Using the Windows 98 95 Printer Driver 106 Getting to Know the Windows 98 95 Printer Driver Note e In addition to the BJ Cartridge and Media Type settings other print settings are also pre assigned to each icon in the Choose Print Mode box To confirm all default settings click the Advanced button after selecting the icon The settings on the Quality Special Effects and Color tabs are the properties of the print mode e You can modify the default print mode settings as necessary Creating an original print mode Selecting the print mode After you select the icon match the BJ Cartridge and Media Type settings with the BJ cartridges and print media installed in the printer 7 Open the Printer Properties dialog box then click the Main tab 2 Select the desired icon according to your print job in the Choose Print Mode box Using th
221. tridge carefully Avoid dropping or shaking the BJ cartridge e If you are removing a partially used BJ cartridge store it in the Ink Cartridge Storage Box Notes on Handling BJ Cartridges 4 Lower the cartridge lock lever Routine Maintenance 294 Transporting the Printer 5 Press the POWER button C while leaving the front cover open The POWER light turns off and the cartridge holder remains in the same position Now unplug the power cord from the power outlet 6 Fix the cartridge holder with tape and the cartridge lock lever with packing material 7 Close the front cover 8 Lower the paper rest 9 Remove the paper output tray Routine Maintenance 295 Transporting the Printer 10 Disconnect the printer cable from your computer and printer and disconnect the power cord from the printer Illustration shows use of a parallel printer cable 71 Reattach the tape and packing material to the printer and insert the printer into its plastic bag L a Packing material Routine Maintenance 296 Transporting the Printer 72 Fit the packing material on either end of the printer and pack the printer into the original box Note gt If you are shipping the printer through a shipping agent mark the box with FRAGILE or HANDLE WITH CARE Routine Maintenance 297 Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid Job Paper Jams or Does Not Feed The POWER Light
222. twice and then release it Using the Windows 98 95 Printer Driver 185 Using Maintenance Functions Look at the check patterns and perform the correction procedure BC 33e Color Cartridge or BC 30e Black Cartridge BC 34e Photo Color Cartridge 1 1 Il n B2 1 Nozzle check pattern 2 Print head alignment check pattern for BJ cartridge 1 Nozzle check pattern 2 Print head alignment check pattern for BJ cartridge If patterns 1 are broken or missing print head cleaning is required Cleaning the Print Head If patterns 2 are not overlapped perfectly print head alignment is required gt Aligning the Print Head Note gt Each pattern indicates the status of the nozzles of the BJ cartridge installed in the printer Using the Windows 98 95 Printer Driver 186 Using Maintenance Functions Note If the cleaning had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print head several times if the Nozzle Check Pattern is not satisfactory the print head may be worn out and the BJ cartridge must be replaced Replacing a BJ Cartridge Using the Windows 98 95 Printer Driver 187 Using Maintenance Functions E Aligning the Print Head Each time you replace a BJ cartridge or switch BJ cartridges for a special print job you must align the print head to ensure optimum results in printing 1 2 3 Open the Printer Propertie
223. type Glossy Photo Paper and the BJ cartridge Color Using the Macintosh Printer Driver Start the print job Remove the printed Magnet Sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 30 minutes are required for drying Discard the sheet of plain paper e Return unused Magnet Sheets to the original package and store the sheets in a flat dry cool location away from direct sunlight high temperature and high humidity Paper Handling 80 Printing on Special Media Types E Transparencies 1 Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest f Paper rest Paper thickness lever 2 Fan the transparencies to remove static cling and tap the edges against a flat surface to align them neatly Paper Handling 81 Printing on Special Media Types Note e To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality e Do not remove transparencies from the package until you are ready to load them in the auto sheet feeder especially in humid conditions 3 Load the transparencies e Load the stack with the edges aligned against the right side of the sheet feeder e Adjust the paper guide to the left side of the stack You can print on either side of transparencies but using a slightly curled surface as a prin
224. u and the Page Setup dialog box is displayed Using the Macintosh Printer Driver 206 2 3 Select inch or mm for the unit of measurement in Unit and enter the desired In Paper Size select Custom1 Custom 2 or Customs and then click the Custom button Print Mode Settings Canon 400 Version 3 6 Height 11 00in Width 8 50in O Banner Printing Scale Orientation O Save Settings The Custom dialog box is displayed height and width Canon 400 Version 3 6 Sarton Sigo_erin3s Media Custom1 Paper Size Width 8 50 Unit Omm inch Height Left 3 2 Margin Top 2 8 Right 3 5 Bottom 4 9 Using the Macintosh Printer Driver 207 Print Mode Settings 4 Click the Apply button The Custom dialog box closes and the specified paper size is set Note e Any Custom can be specified as the user defined paper size e To make the setting made with the Page Setup dialog box the default so that it is automatically selected whenever a new document is created place a check mark in the Save Settings checkbox Using the Macintosh Printer Driver 208 Print Mode Settings E Changing the Print Dialog Box Settings Before you can start printing a few basic settings must be made Set the BJ Cartridge and Media Type settings to match your printer setup then select the icon corresponding to the print mode which you want
225. u cannot print on this media using the BC 34e Photo BJ Cartridge Paper Handling 31 Paper and Other Print Media E Media Types You Cannot Use With the Printer To avoid poor print quality and possible damage to the printer do not use the media types listed below e Folded paper e Curled paper e Creased or crumpled paper Damp or wet paper Excessively thin media weight less than 17 Ib 64 g m Excessively thick or extremely heavy paper exceeding 28 Ib 105 g m e Continuous feed paper tractor feed e Punched paper loose leaf folder inserts etc e Reply paid postcards such as double postcards e Postcards with a photograph printed on the reverse side e Postcards with a photograph or sticker pasted on e Envelopes with overlapping flaps e Envelopes with pressure seals e Envelopes with embossed or treated surfaces Paper Handling 32 Paper and Other Print Media E Media Sizes You Can Use With the Printer The following table lists the standard paper sizes that you can use with the printer Paper Width x Height Letter 8 5 in X 11 0 in Legal 8 5 in X 14 0 in A4 210 mm X 297 mm A5 148 mm x 210 mm B5 182 mm x 257 mm Envelope US Com 10 9 5in X 4 12 in Envelope European DL 220 mm x 110 mm Canon 4 x 6 4 in X 6 in You can also use custom paper sizes within the following ranges Width 3 94 in to 9 50 in 100 0 mm to 241 3 mm Height 3 94 in to
226. ulated automatically and is displayed in the Scaling box If you need to make a fine adjustment change the value in the Scaling box Canon S400 Properties 2 x Main Page Layout stamp Background Maintenance Page Size gt Legal 8 50 x 14 00 in Orientation Portrait Landscape ut C Normat size Printing Scaling Scaled Printing fe z 3 E Page Layout Printing C Poster Printing C Banner Printing Scaling box IN a Printer Paper Size Sa ote 850x110 z V B id Printi E Aiei yu T Reverse order Copies fi E SSF Collate Printer control Defaults Cancel Apply Hep 4 Confirm the layout of the printout in the preview area and click the OK button Note gt When you wish to revert to the original value 100 click Normal size Printing Using the Windows 98 95 Printer Driver 119 Making the Most of the Windows 98 95 Printer Driver E Printing Multiple Pages on One Sheet Page Layout Printing By reducing the scale in a 2 Page Print or 4 Page Print layout you can print multiple pages on one sheet You can save the total amount of paper used for long documents This feature is also useful when you wish to view an image spread or print your document as a book cover Specifying the layout 7 Open the Printer Properties dialog box and click the Page Layout tab 2 Click Page Layout Printing The Specify button is displayed and the preview area display changes Canon 400
227. unique personalized cards the look and feel of professional cards You can create cards invitations announcements and more These cards come in quarter fold size and half fold size Paper Handling 30 Paper and Other Print Media High Gloss Photo Film This is a film sheet with a higher gloss than Glossy Photo Paper To obtain the highest quality reproduction of photographs use this media with the BC 33e Color BJ Cartridge You cannot use this media type with the optional BC 34e Photo BJ Cartridge High Resolution Paper This medium is extra smooth for sharp text brilliant graphics and professional quality images It is ideal for printing photographs or business documents that include color charts and graphs Magnet Sheets This medium provides a durable bright white glossy surface Printable magnets can be cut to any desired shape or size They are ideal for picture frames calendars and business cards Transparencies Use transparencies to prepare materials for use with an overhead projector To avoid paper jams and other problems use transparencies specifically designed for use with the Canon Bubble Jet printer Do not use transparencies designed for laser printers or photocopiers T Shirt Transfer This is a media for creating iron on prints for T shirts You can make an original T shirt simply by printing your favorite photograph or illustration onto this media The original image is reversed mirrored when printed Yo
228. urrently being printed and a list of the documents queued for printing Print queue document information includes the document name number of pages number of copies and the time when the print job was accepted The total number of print queue documents is displayed in the bottom row Using the Macintosh Printer Driver 240 Executing Special Functions BJ PrintMonitor Control Buttons Suspends printing of the document Restarts the printing of the document Report pastes carers g al the printing of specified documents only o pi Restarts the printing of the documents suspended with Stops printing of the specified document Documents queued 1 Shows information about the document currently being printed The icon on the left gradually fills with black as printing proceeds Lists the names of the queued documents The BJ PrintMonitor makes it possible to perform the following tasks e The order of the documents in the print queue can be changed Position the cursor over the name of the document whose position you want to change and drag it to the desired position in the queue while holding down the mouse button When you release the button the document moves to the selected position You can temporarily suspend the printing of one document so that another document in the print queue can be printed out e Printing can be stopped Click the name of the document fo
229. ut the IS Scan functions Brightness and Contrast Click this button to adjust the degree of brightness of an image Image Control Panel Displays the size of the image to be scanned For units you can select inches mm or pixels Preview area Displays a scanned image Using the Scanner With Macintosh 428 Scanning an Image 7 Click the Menu button and then select Settings The Settings dialog box displays Settings Paper Size Letter 8 5 in x 11 0in Ea Scanning Mode DTP Color Image Type Color Resolution 180dpi Threshold J Prescan Black amp White Color Matching Edge Emphasis White Level Help Default Cancel C x 2 Make the necessary settings for the image to be scanned e Click on Paper Size to select a size that approximates the image to be scanned e Click on Scanning Mode to select the item that best approximates the image to be scanned Changing the Scanning Mode e Place a check mark in the Prescan check box Prescan performs a quick scan so you can check the image You can disable this function Using the Scanner With Macintosh 429 5 Scanning an Image Click the OK button and then close the Settings dialog box Place the object to be scanned in the printer and then click the Prescan button You see the image displayed in the Preview Area o IS Scan 400 B If you only want to scan part of the object
230. vailable Checking the amount of free space on hard disk Insfficient memory Cannot spool normally Quit any other application programs you are running in the background Checking the Windows version and memory capacity Troubleshooting 349 Check 3 An Error Message Appears Cannot read printer driver Uninstall the printer driver and reinstall it Uninstalling the BJ Printer Driver See the Quick Start Guide for details on installing the printer driver Background printing failed Restart Windows and try again Application name cannot print Try printing again after the current job is finished ANY ERROR NUMBER XXXX DISPLAYED Macintosh Error number 202 displayed Sufficient memory not available for the application program Check that the required amount of memory is allocated to the application program If there is not enough memory installed install more memory Refer to your computer documentation for information on installing additional memory Troubleshooting 350 An Error Message Appears Error number 203 displayed Installed printer driver not operating correctly Remove the installed Macintosh printer driver and then install the printer driver again Uninstalling the Printer Driver See the Quick Start Guide for details on installing the printer driver Error number 300 displayed Check the following e Printer is turned on e Printer cable is c
231. vel button When the message appears place the white calibration sheet in the printer Using the White Calibration Sheet Click the OK button When the white calibration sheet is ejected white leveling is complete Using the Scanner With Macintosh 449 E Using the Online Help Clicking the Help button on the main dialog box displays helpful explanations of the functions of IS Scan You can also display the Help by clicking the Menu button then Help and Help again Other IS Scan Functions Click a phrase then click OK lt 7 Welcome to I5 San Welcome to IS Scan 15 Scan and Macintosh Where to Find More Help d Installation What you needto run IS Scan onan Installati v S nning The IS Scan operation modes canning a document Introduction 7 The IS Scan Main Dialog The IS Scan Main Dialog The Preview Area d uninstallation of 1S Scan Using the Scanner With Macintosh 450 Using the Copy Utility Use this utility to scan an object and then print the result immediately Although the scanned image cannot be edited or saved the process from scanning to printing is completed quickly and easily E Installing the Copy Utility To use the Copy Utility you must first copy the folder including the necessary files to any location 7 Load the S400 Canon Creative CD ROM into the CD ROM driver on your Macintosh 2 Double cl
232. wn scanning screen In this case refer to the documentation supplied with the scanning software e Do not close an application program that started IS Scan while IS Scan is still running This may cause the system to lock up Using the Scanner With Macintosh 432 Scanning Images With IS Scan You can use IS Scan as a stand alone program to scan and edit images E Starting IS Scan 7 Turn on the printer and install the scanner cartridge 2 Double click the IS Scan folder ee a S HD Ae 3 Double click the IS Scan icon mS G IS Scan 400 SS BIB ISScanGuide Using the Scanner With Macintosh 433 Scanning Images With IS Scan IS Scan starts and the main dialog box displays o IS Scan 400 B Canon 2 86 EN Inches ba Menu ex E Cait Image Type Color Resolution 180dpi Size 1986K Color Matching ON The contents of the main dialog box and the method you use to scan images are basically the same as when using TWAIN application software Using the Scanner With Macintosh 434 Scanning Images With IS Scan E Saving Scanned Images 7 Click the Save button Oo 1S Scan 400 B aes a oe Using the Scanner With Macintosh 435 Scanning Images With IS Scan 2 Make the necessary settings Select the location to which you want to save your image e Enter a name for the image da
233. y not be performed properly when you install the BJ tank later e For optimum print quality a BU tank or BJ cartridge should be used up within six months or a year respectively after opening the original packaging Replacing a BJ Tank E When you replace a BJ tank or BJ cartridge The BC 33e Color BC 34e Photo and BC 30e Black BJ Cartridges contain replaceable BJ tanks BJ tanks and BJ cartridges are consumable items When a BJ tank runs out of ink or after a print head wears out replace the item Replacing a BJ Tank Replacing a BJ Cartridge Note e For optimum printing results and to avoid printing problems Canon recommends that you use only the BJ cartridges and tanks mentioned in this manual e If the print head is worn out replace the entire BJ cartridge Routine Maintenance 273 BJ Cartridge Maintenance Over time BJ tanks run out and require replacement and eventually the BJ cartridges also require replacement after the print head wears out The following topics regarding BJ cartridge maintenance describe how to check the status of the BJ cartridges and take the appropriate actions to correct problems Printing a Nozzle Check Pattern Cleaning the Print Head Replacing a BJ Tank Replacing a BJ Cartridge Aligning the Print Head Routine Maintenance 274 When to Replace a BJ Cartridge If your printout appears streaked or blurred open the front cover of the printer and visua
234. y the BC 33e Color BJ Cartridge for printing on Artist Canvas Do not use the BC 34e Photo BJ Cartridge 7 Make sure that the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Paper rest Paper thickness lever Paper Handling 47 Printing on Special Media Types 2 Load the Artist Canvas e With the print side coated side facing up load one sheet of Artist Canvas with the edge aligned against the right side of the auto sheet feeder e Adjust the paper guide to the left side of the sheet Print side coated side up Note You can load one sheet of Artist Canvas in the auto sheet feeder 3 Gi Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select High Resolution Paper in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer For Page Size select Custom and set it to 9 5 x 14 Using the Windows 98 95 Printer Driver Paper Handling 48 Note Printing on Special Media Types Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type High Resolution Paper and the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Remove each printed sheet as it is ejected from the printer Do not tou
235. you wish to refresh the information display of the BJ Printer Monitor select Refresh from the View menu e To launch the BJ Status Monitor from the BJ Printer Monitor screen select the desired printer name and then select Start Status Monitor from the Printer Info menu You can also launch the BJ Status Monitor by double clicking the printer name e For more details refer to the online Help for the BJ Printer Monitor Using the Windows 98 95 Printer Driver 178 Using Maintenance Functions Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Turning the Printer On and Off Using the Special Settings Using ECP Mode Uninstalling the BJ Printer Driver Using the Windows 98 95 Printer Driver 179 Using Maintenance Functions E Cleaning the Print Head Cleaning the print head clears the nozzles There are two ways to clean the print head normal print head cleaning and deep print head cleaning Always execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning Note gt Cleaning the print head consumes ink so clean the print head only when necessary Normal print head cleaning 7 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the first left print head cleaning icon in the Print Head Cleaning box Canon 400 Properties 2 x foal Be So ee Using the Windows 98 95 Printer Driver 180 N

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