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Canon PIXMA MP960 User's Manual

1. Troubleshooting 87 Error Message Appears on the Screen Windows E Writing Error Output Error Communication Error The machine is not ready Confirm that the POWER lamp is lit blue If the POWER lamp is off turn the machine on While the POWER lamp is flashing blue the machine is initializing Wait until the POWER lamp stops flashing and remains lit blue If the ALARM lamp is lit orange an error may have occurred in the machine For details on how to resolve the error see Error Message Is Displayed on the LCD on page 72 Paper is not loaded An out of paper error may have been left unattended for a period of time Load paper and press the OK button If paper is loaded make sure that the paper source the Auto Sheet Feeder or Cassette is selected correctly If the paper source is not selected correctly press the Paper Feed Switch or use the printer driver to change the paper source Printer port setting does not match the Check the printer port settings computer s interface connecting the 1 Click Start gt Control Panel gt Printers and Other Hardware gt Printers and machine Faxes In non XP Windows click Start gt Settings gt Printers 2 Click the Canon MP960 Printer icon 3 Open the File menu and select Properties 4 Click the Ports tab to confirm the port settings Make sure that a port named USBnnn Canon MP960 Printer where n is a number is selected for Print to the foll
2. 1 Turn on the machine See Turning the Machine On and Off on page 4 2 Select Easy photo reprint on the HOME screen See Basic Operation for the Operation Panel on page 2 3 Lift the Document Cover and load the photos on the Platen Glass Place the photos face down on the Platen Glass as follows 4 x 6 101 6 x 152 4 mm or 5 7 127 x 177 8 mm originals Cradit card sized originals 0 4 10 mm 0 4 10 mm 0 4 10 mm 0 4 10 mm 0 4 10 mm 4 Gently close the Document Cover and press the OK button Scanning a Film d Turn on the machine See Turning the Machine On and Off on page 4 2 Display the Film print screen See Basic Operation for the Operation Panel on page 2 3 Select the type of film to scan then press OK Photo Printing from Photo or Film 37 4 Remove the FAU Protective Sheet from the Document Cover and then remove the film guide for film strip from the back of the FAU Protective Sheet Note Before scanning 35 mm slides prepare the film guide for slides provided with the machine 5 Mount film in the appropriate film guide For a 35 mm film strip see Mounting a 35 mm Film Strip on page 38 For 35 mm slides see Mounting 35 mm Slides on page 40 6 Gently close the Document Cover and press the Color button E Mounting Films Mounting a 35 mm Film Strip 1 On the film guide open the film holder Gentl
3. Troubleshooting 79 Cause The media is loaded with the wrong side facing upwards Action Many types of paper are made to be printed on only a particular side of the paper Printing on the wrong side may cause unclear prints or prints with reduced quality Refer to Printing Media in the User s Guide on screen manual Print Head is misaligned If you did not align the Print Head after installation straight lines may be printed misaligned Make sure to align the Print Head after you install it See Automatic Print Head Alignment on page 64 and perform Automatic Print Head Alignment If this does not solve the problem see Manual Print Head Alignment on page 65 and perform Manual Print Head Alignment Print quality is not set appropriately In the Operation Panel set Print quality in each mode to High quality priority E White Streaks Cause Action Media Type setting in the Operation Panel does not match the actual type of paper Check that the Media Type set in the Operation Panel matches the type of the loaded printing paper Print quality is not set appropriately In the Operation Panel set Print quality in each mode to High quality priority Especially when using coated high quality paper increasing the Print quality setting is effective in reducing white streaks m Printed Paper Curls or Has Ink Blots Cause Action Paper is too thin When
4. Note Make sure that the Inner Cover is closed E Automatic Print Head Alignment Note You cannot feed paper from the Cassette when performing Automatic Print Head Alignment Always load paper in the Auto Sheet Feeder 1 Make sure that the machine is turned on and then load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Adjust the print head position 1 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Select Maintenance then press the OK button The Maintenance screen is displayed 3 Select Auto head align then press the OK A4 Maintenance button The confirmation screen is displayed Nozzle check pattern Cleaning Note Deep cleaning If you select Head alignment print the machine 3 Auto head align exits the process after printing the current head Manual head align position adjustment values Head alignment print 4 Select Yes then press the OK button Do you want to start The print head is aligned automatically and the the auto print head print head pattern after the adjustment is alignment printed out This takes about 3 minutes 30 Load paper seconds Note The print head alignment pattern is printed in black a
5. 2 Routine Maintenance 59 Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern Cleaning unclogs the nozzles and restores the print head condition Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Cleaning the Print Head consumes ink so perform Print Head Cleaning only when necessary Note Make sure that the Inner Cover is closed 1 Make sure that the machine is turned on then load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder or the Cassette 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension Press the Paper Feed Switch to select the paper source where you have loaded paper Start Print Head Cleaning 1 2 3 4 5 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 Select Maintenance then press the OK button The Maintenance screen is displayed Select Cleaning then press the OK button The confirmation screen is displayed Select Yes then press the OK button Print Head Cleaning starts Do not perform any other operations until Print Head Cleaning finishes This takes about 1 minute The pattern print confirmation screen is displayed Select Yes
6. Cannot Scan Films on page 93 Cannot Obtain a Clean Scan or Colors Scan Incorrectly Displayed Image Is Not Clear on page 93 Frames Are Not Detected Correctly on page 93 Troubleshooting 71 Windows If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in printing such as the machine is out of paper or paper is jammed a troubleshooting message is displayed automatically Take the appropriate action described in the message The message may vary depending on the version of your Windows operating system Canon MP960 Printer USB001 Paper out 1 Load paper into the sheet 2 Press the printer s OK button feeder Cancel Printing Error Message Is Displayed on the LCD If an error message is displayed on the LCD take the corresponding action described below Message Action There are no photos in memory card There are no image data stored on the memory card that can be read by this machine The machine may not recognize the file if the file name or the folder path contains certain characters Use only alphanumeric characters Photo data edited or processed on a computer must be printed from the computer The following ink may have run out If the lamp on the ink tank is flashing ink may have run out Replacing the ink tank is Replacing the ink tank is recommended recommended CEEOL NS i a nif If printing is in progress and you
7. Microsoft Internet Explorer 5 0 or later must be installed The on screen manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update To view the on screen manual double click the MP960 On screen Manual alias on the desktop Note Users in Asia If you installed the User s Guide from the Manual folder in the Setup CD ROM open the folder in which you copied the User s Guide and double click top htm System Requirements Browser Help Viewer Note The on screen manual may not be displayed properly depending on your operating system We recommend that you keep your system up to date We recommend using Safari as your Web browser to view the HTML format on screen manuals If Safari is not installed on your computer download it from Apple Computer Inc website and install it 94 Appendix Specifications General Specifications Printing resolution dpi 9600 horizontal x 2400 vertical Ink droplets can be placed with a pitch of 1 9600 inch at minimum Print speed Based on Canon standard pattern Print speed may vary depending on system configuration software document complexity print mode and page coverage Black printing text pattern Max Speed Custom Setting 5 30 ppm Standard 14 9 ppm Color printing Max Speed Custom Setting 5 22 ppm Standard
8. Photo Rag 7 8 T Shirt TR 301 1 sheet 1 sheet Transfers 8 Before Printing Paper with a Model Number is Canon specialty media You may not be able to purchase some Canon genuine papers depending on your country Paper is not sold in the US by Model Number Purchase paper by name 2 Available only when printing from your computer 3 Feeding this paper from the Cassette can damage the machine Load in the Auto Sheet Feeder 4 When loading a stack of paper the printed side may become marked when it is fed in In this case load paper one sheet at a time 5 SG 201 only 6 You can specify the print setting easily by using the Easy Photo Print provided with the Setup CD ROM 7 Canon genuine paper is produced and stored to get optimum printing quality We recommend using Canon genuine paper 8 If you are using this paper you cannot print in the 1 38 inches 35 mm margin on the top and bottom edges If you choose a special paper size for Fine Art Paper in the printer driver a limit is set to prevent printing in the 1 38 inches 35 mm margin on the top and bottom edges of the paper We recommend checking the area being printed in the preview screen before printing Refer to the Printer Driver Guide on screen manual 9 When copying printed photos onto sticker paper be sure to select Sticker print in Easy photo reprint mode Refer to Printing on a Sticker Sticker Print in Using Other Useful Printing Fun
9. 6 Select Manual head align then press the OK button Confirmation screen is displayed Note If you select Head alignment print the machine exits the process after printing the current head position adjustment values 7 Select Yes then press the OK button 8 When the Print Head alignment pattern is printed select Yes then press the OK button Routine Maintenance 65 9 Look at the printout From the patterns select the most even least irregular patterns for each column and input their numbers Press the OK button 1 Select a column to input the pattern number 2 Use the 4 or button to input the number of the pattern 3 Repeat the steps 1 and 2 until you finish inputting all pattern numbers press the OK button A Manual head align Enter the number of the pattern with fewest white stripes 01 06 A 4 B c 10 When the confirmation message is displayed press the OK button 11 Look at the printout From the patterns select the best patterns for each column and input their numbers Press the OK button In the same way in step 9 input the numbers Columns G to J are striped vertically and column K is striped horizontally For Column K the best pattern will be smooth and have no streaks in the border indicated by the arrows P Ei om m am ca LF Note If it is difficult to pick the best pattern pick the setting that produces the least not
10. A trademark or trademarks in other countries All other product and brand names are trademarks of their respective owners As Lrerggte an ENERGY STAR partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency 3 Canon The following ink tanks are compatible with this product 8 PGBK L8 8 8 cLI 83M CLI 8C CLI 8Y CLI 8BK CLI 8PC PGI 5BK CLI 8PM QT5 0670 V03 XXXXXXXX CANON INC 2006 PRINTED IN THAILAND
11. Cassette lamp lights up when feeding from the Cassette Before you print make sure that the paper source selection matches the paper source where you actually loaded paper To change the paper source simply press the Paper Feed Switch For details see Changing the Paper Source on page 15 Note You can also select the paper source using the printer driver For details on paper source selection using the printer driver refer to the Printer Driver Guide on screen manual osoa A Press to change the paper source 12 Before Printing m Paper Source Selection Scenarios Deciding on the usage of the two paper sources to print with minimum reloading of paper depends mainly on the variety of the type of paper you use regularly If you print regularly on photo paper as well as on plain paper If you use photo paper as much as plain paper you can load photo paper in the Auto Sheet Feeder and plain paper in the Cassette This way you can switch the paper source according to the type of paper just by pressing the Paper Feed Switch You can also specify the type and size of paper to be fed from the Cassette using the printer driver You can print more efficiently by specifying the type of paper you use regularly this way since the paper source will be switched automatically to the Cassette for this paper Note Some types and sizes of paper are not loadable in the Cassette and requires the use of the Auto
12. machine safely Do not attempt to use the machine in any way not described in this manual A Warning This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from this product and consult your doctor A Warning You may cause an electric shock fire or damage the machine if you ignore any of these safety precautions Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the machine from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Never plug the machine into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc Never use the machine if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the machine immediately unplug the machine at the power supply and call for service Periodically unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the machine is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulati
13. 5 envelopes can be loaded at once 1 Make sure the flaps are folded Slide the Paper Guides against the side of the envelope Press the Paper Feed Switch so that the Cassette lamp lights up 41 Printing orientation In the printer driver select Envelope in Media Type and then select DL Env or Comm Env 10 in Page Size For details on printer driver settings see Printing with Windows on page 27 or Printing with Macintosh on page 28 Before Printing 21 Changing the Paper and Print Settings This section describes the Settings screen that can be specified on the Operation Panel when copying or when printing from a memory card printed photo or film E Setting Items in Each Mode Items in each mode are as follows When you select the item to set and press the OK button a screen with various settings is displayed Note Depending on the functions some setting items cannot be specified in combination Copy Mode This section describes paper and print settings for Copy mode Copy Magnification 100 ms l O Auto sheet feeder Copies A4 101 Plain paper Standard Special copy Preview You can specify the paper settings for printing or print quality Ill P R QORUN errr nn Note Paper size media type and print quality settings are specified for the paper source selected by the Paper Feed Switch Confirm the selected paper
14. 9 8 ppm Print width 8 inches 203 2 mm max for Borderless Printing 8 5 inches 216 mm Acoustic noise level Approx 33 2 dB A when printing in the highest print quality mode on Photo Paper Pro Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz Power consumption Printing Copy Approx 24 W Standby minimum Approx 1 7 W OFF Approx 0 9 W External dimensions with the Paper Support and Paper Output Tray retracted Approx 18 5 W x 16 8 D x 8 9 H inches Approx 471 W x 428 D x 226 H mm Weight Approx 12 0 kg Approx 26 5 Ib Print Head Total 3 584 nozzles C M Y PC PM Dye Bk BK each 512 nozzles Copy speed Based on Canon standard pattern Copy speed may vary depending on document coverage and the number of copies complexity copy mode page Copy Specifications Black amp white Fast mode approx 30 cpm Color Fast mode approx 22 cpm Multiple copy 1 99 pages Intensity adjustment 9 positions Auto intensity AE copy Zoom 25 400 1 unit Scanner driver Scan Specifications TWAIN WIA Windows XP only Maximum scanning size A4 Letter 8 5 x 11 7 216 x 297 mm Scanning resol
15. Are Unclear Action Media Type setting in the Operation Check that the Media Type set in the Operation Panel matches the type of the Panel does not match the actual type of loaded printing paper paper If you are printing a photograph or an illustration incorrect Media Type setting may reduce the quality of printout color The quality of printout color may also be reduced in borderless printing depending on the Media Type setting 78 Troubleshooting E Ink Does Not Come Out Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned Ink tank is empty Open the Scanning Unit Printer Cover and check the ink lamps If an ink lamp is flashing red slowly at about 3 second intervals ink is running low If an ink lamp is flashing red fast at about 1 second intervals or is not lit the tank is empty Replace the ink tank and close the Scanning Unit Printer Cover See Replacing an Ink Tank on page 50 Note For details on different flashing speeds see Getting the Ink Level Information on page 50 Ink tank is not installed securely Part Open the Scanning Unit Printer Cover and check the ink lamps If the ink lamp of the orange tape is remaining is not lit press the mark on the ink tank until it clicks into place The ink lamp lights up red when the ink tank is fully inserted Make sure all of the orange tape is peeled off the ink tank and the air hole is completely e
16. Feeder 3 Pinch the Paper Guide and slide it against the left side of the paper stack Note When performing copy direct printing without using a computer select the page size selected in Page size in each menu For details on settings in each menu Do not load higher than the Load Limit see Changing the Paper and Print Settings on Mark A page 22 ark A When using the machine connected to a computer select the page size of the loaded paper in Page Size in the printer driver For details on printer driver settings see Printing with Windows on page 27 or Printing with Macintosh on page 28 Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and requires the use of the Auto Sheet Feeder If you intend to use only the Cassette check for any usage restrictions in advance See Paper Handling on page 8 Important Do not leave photo paper such as Photo Paper Pro in the Cassette for a long time This may cause paper discoloration due to natural aging f you load photo paper such as Photo Paper Pro in the Cassette you may get roller traces on the print surface To avoid this load paper in the Auto Sheet Feeder 1 Flatten the four corners of the paper before loading it See Flatten the four corners of the paper before loading it on page 17 2 Prepare to load paper 1 Pull out the Cassette from the machine 18 Be
17. Print dialog box on the Print dialog box If MP960 does not appear in Printer follow the procedure below to check that the driver for your machine is installed to your computer 1 Select Print and Fax Preferences from Printer In Mac OS X v 10 2 8 or 10 3 x select Edit Printer List from Printer 2 Check that MP960 is displayed in the list of printers and that the check box is selected In Mac OS X v 10 2 8 check that MP960 is displayed in Printer List 3 If MP960 is not displayed click Add to add the machine If you cannot add the machine follow the procedure described in the Easy Setup Instructions to reinstall the MP Drivers Troubleshooting 89 M E Error No 1700 Is Displayed The machine has a built in ink absorber to hold the ink used during Print Head Cleaning for example This error message indicates that the ink absorber is nearly full Press the OK button to cancel the error so you can continue printing However because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced you are recommended to contact a Canon service representative as early as possible You will need to replace a particular part of the machine The ink absorber is almost full M E Error No 1851 Is Displayed Close Inner Cover press the OK button on the machine Printing will start again Inner Cover was open when you started printing M
18. at the bottom of the LCD The screen that appears when you press a Function button depends on the screen that is displayed and which Function button you press S fi se lt Copy Remaining ink vo Introduction A eoO A B A Function button f1 When you press the Function button f1 Remaining ink vol on the HOME screen the remaining ink volume screen is displayed B Function button f2 When you press the Function button f2 Introduction on the HOME screen the introductions for the selected mode functions are displayed When you press them on screens other than the HOME screen an operation procedure or menus is displayed Before Printing 3 Turning the Machine On and Off Turn on the machine before printing E Turning on the Machine 2 E Turning off the Machine 1 Before turning on the machine confirm the following The Print Head and ink tanks are set into place If you are using the machine connected to a computer confirm also the following The machine is connected to your computer or a compatible device The MP Drivers are installed Note If preparatory operations above are not complete follow the Easy Setup Instructions to complete them Open the Operation Panel and press the ON OFF button to turn on the machine The POWER lamp flashes blue and changes to steady non flashing light Importan
19. both Date ON and File no ON are set only the shooting date will be printed If you want to print the file no select Date OFF Before Printing 25 4 Activate deactivate Red eye correction Corrects red eyes in portraits caused by flash photography Red eye correc OFF Red eye correc ON 5 Activate deactivate Vivid photo function Makes green and blue more lively Vivid photo OFF Vivid photo ON 6 Activate deactivate the Photo Optimizer pro function Automatically optimizes brightness and tone of a photo Photo opt pro OFF Photo opt pro ON 7 Activate deactivate the Noise reduction function Reduces the noise on blue areas like the sky as well as on black areas Noise reduction OFF Noise reduction ON 8 Activate deactivate Face brightener function Brightens a darkened face on the photo taken against the light Face brightener OFF Face brightener ON 9 Activate deactivate Image optimizer function Corrects and smooths the jagged contours for printing Image optimizer OFF Image optimizer ON 10 Adjust brightness Brightness 2 Brightness 1 Brightness standard Brightness 1 Brightness 2 11 Adjust contrast Contrast 2 Contrast 1 Contrast standard Contrast 1 Contrast 2 12 Adjust color hue Color hue red 2 Color hue red 1 Color hue original Color hue yellow 1 Color hue yellow 2 13 Activate deactivate Effects Applies special effects to the photo such as printing in sepia ton
20. completely full and until the ink absorber is replaced you are recommended to contact a Canon service representative as early as possible You will need to replace a particular part of the machine The device may be incompatible Remove the device and check the manual supplied with the connected device Disconnect the cable connecting the machine and the device and then reconnect it Depending on the model or brand of your device you may have to select a PictBridge compliant print mode on the device before connecting it to the machine You may also have to turn on the camera or select Play mode manually after connecting the device to the machine Perform necessary operations according your device s instruction manual If the error is still not resolved there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this machine Use a digital camera or digital video camcorder compatible with this machine Auto head align has failed Press OK and repeat operation lt See manual gt Possible causes are as follows Paper of size other than A4 or Letter is loaded in the Auto Sheet Feeder Press the OK button on the machine to dismiss the error message then load a sheet of A4 Letter sized paper in the Auto Sheet Feeder Automatic Print Head Alignment cannot be performed using paper from the Cassette For Automatic Print Head Alignment always load paper i
21. in x 11 00 in Scale 100 I Cancel 50K Printer MP960 B Presets Standard Qu MediaType PlainPaper ig Paper Source Print Mode O Printing a top quality photo O Printing tables and charts Note For details on other printer driver functions click to view the Printer Driver Guide on screen manual If the on screen manuals are not installed the Printer Driver Guide on screen manual is not displayed even if is clicked 11 Click Print 28 Printing from Your Computer Scanning Images You can scan images from the machine to a computer without printing them and save them in popular file formats such as JPEG TIFF bitmaps or PDF If you are scanning printed text you can use the OCR Optical Character Recognition software to convert it to text data Scanning Methods Scanning Using the MP Navigator Using MP Navigator you can scan originals loaded on the Platen Glass and view images saved on your computer or on a memory card Scanned documents can be previewed and be easily printed and edited according to your needs You can use the bundled software applications to edit or print the document you have scanned For detailed operations of the MP Navigator refer to the Scanning Guide on screen manual Scanning Using the Operation Panel of the Machine Turn on the machine See Turning the Machine On and Off on page 4 Load the original document
22. not press hard on the Document Cover The Platen Glass may break and cause injury Print Heads and ink tanks For safety reasons store Print Heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake Print Heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a Print Head after printing The metal parts may be very hot and could cause burns Do not throw ink tanks into fire 100 Safety Precautions Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of scan print or use reproductions of the following documents The list provided is non exhaustive When in doubt check with a legal representative in your jurisdiction Paper money Money orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works works of art without permission of copyright owner Safety Precautions 101 Users in the U S A Regulatory Information FCC Notice
23. on the Platen Glass See Handling the Original Document on page 6 and on setting a photo see Scanning a Photo on page 37 Select Scan on the HOME screen See Basic Operation for the Operation Panel on page 2 Select the scan operation then press the OK button Press the Color or Black button The operation to be performed after scanning the original depends on the scan operation setting you have selected in step 4 For details on how to modify the operation settings refer to the Scanning Guide on screen manual E Scanning from an Application Software You can scan an image from a TWAIN or WIA Windows XP only compliant application software and handle the scanned image in the application software For detailed operations refer to the Scanning Guide on screen manual Scanning Images 29 Copying Making Copies This section describes the basic procedure to make copies 1 2 Turn on the machine See Turning the Machine On and Off on page 4 Select Copy on the HOME screen See Basic Operation for the Operation Panel on page 2 Load paper See Loading Printing Paper on page 8 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 Specify copy settings 1 Confirm the page size media type or other amp Copy settings To change the settings select the Magnification item and press the OK button 2 Use the or butt
24. or 6 even though there is no film mounted in it Mounting a film strip in positions 1 to 9 of the film guide Set the Filler Sheet for film strip A over the blank area positions 10 to 12 to shield it as illustrated Load the film guide on the Platen Glass as is even though the Filler Sheet sticks out of the film guide With the mark on the film guide facing up align the film guide with the indentations on the right and left sides of the Platen Glass Confirm that the front side of the film the side showing the correct image faces down Note Labels attached to areas of the film without images may be interpreted as images and be included in the scan Photo Printing from Photo or Film 39 Mounting 35 mm Slides 1 Load the film guide with its sides to the right and left grooves of the Platen Glass 2 Mount the slides in the film guide with the front side the side showing the correct image face down the frame order running from left to right and with the image upside down Load the slides making sure they are not loose in the film guide Note Mount the slides in numerical order from the left side 1 to 4 and 5 to 8 making sure blank areas between the slides Blank areas on the film guide If there is a blank area on the film guide parts of the images around this area may appear pale In this case
25. prescribed in Canon USA s user s manual or other documentation or services performed by someone other than a Canon USA repair facility or ASF Without limiting the foregoing dropping the Product scratches and abrasions will be presumed to have resulted from misuse abuse or failure to operate the Product as set forth in the user s manual or other documentation for the Product b Use of parts media software or supplies other than those sold by Canon USA including non Canon ink cartridges or refilled ink cartridges that cause damage to the Product or cause abnormally frequent service calls or service problems c If the Product has had its serial number or dating defaced altered or removed ANY SYSTEM SOFTWARE WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD ROMS ENCLOSED WITH OR ACCOMPANYING THE PRODUCT AND ANY UTILITY SOFTWARE DISTRIBUTED WITH OR FOR THE PRODUCT IS SOLD AS IS AND WITHOUT WARRANTY BY CANON USA THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT DISTRIBUTED THEREWITH INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMIT
26. press the OK button The paper cleans the inside of the machine as it feeds through the machine If the ejected paper is smudged clean the inside of the machine again If the problem is not resolved after performing cleaning again the protrusions inside the machine may be stained Clean them according to instructions See Cleaning the Protrusions Inside the Machine on page 70 Important Even if the Cassette is selected as the paper source paper will be fed from the Auto Sheet Feeder Do not perform any other operation while the bottom plate is being cleaned E Cleaning the Protrusions Inside the Machine If protrusions inside the machine are stained wipe off any ink from the protrusions using a cotton swab or the like Important Before cleaning the inner parts be sure to turn the machine off 70 Routine Maintenance Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine Note If you cannot find appropriate tips for your problem refer to the on screen manuals Error Message Is Displayed on the LCD on page 72 LCD Cannot Be Seen At All on page 74 An Unintended Language Is Displayed on the LCD on page 75 Cannot Install the MP Drivers on page 76 Cannot Connect to Computer Properly on page 77 Printing Speed Is Slow USB 2 0 Hi Speed Connection Does Not Work on page 77
27. set the Filler Sheet for slides B over the blank area positions 5 to 8 to shield it Setting the Filler Sheet for slides Mounting slides in positions 1 to 3 of the film guide Set the Filler Sheet for slides B over the blank area positions 5 to 8 to shield it as illustrated You do not have to shield position 4 even though there is no slide mounted in it Mounting slides in positions 1 to 6 of the film guide OZ NO OF NO OF NO OF NO Set the Filler Sheet for slides B over the blank JIN area positions 7 to 8 to shield it as illustrated ae Load the film guide on the Platen Glass as is aie even though the Filler Sheet sticks out of the film guide B 40 Photo Printing from Photo or Film Note Film is scanned in the order from left to right Mount the slides in the film guide with the upper edge of the photograph towards you to prevent the scanned photographs from being displayed upside down on the LCD Depending on the model or brand of your camera the scanning order may differ from the frame order of the film scanning order 4 2 gt lets hopes 1 35 mm film strip 2 35 mm slide A T T F Printing Scanned Photographs
28. source 1 You can specify the reduction or enlargement method Fit to page Zoom 25 400 100 Preset ratio 2 You can specify the intensity Turn the Easy Scroll Wheel clockwise to increase intensity or counterclockwise to decrease it You can also use the 4 or button to make settings Press the Function button f2 Switch auto man in the intensity screen to automatically match the intensity to the original on the Platen Glass and then print the image See Function Buttons on page 3 The slide bar for the intensity adjustment on the LCD changes to Auto when it is done S Copy Intensity 00 Auto Auto sheet tecder Copies A4 E Plain paper l 01 Standard Special copy Preview 22 Before Printing Important While Auto is selected you can not change the intensity by using the Easy Scroll Wheel Press the Function button f2 Switch auto man to enable manual intensity settings again and then specify the intensity See Function Buttons on page 3 3 Select the paper source 4 Before printing confirm that the location where you have loaded paper is selected as the paper source Press the OK button to change the paper source Specify the page size Credit card A5 B5 A4 8 5 x 11 215 x 279 5 x 7 127 x 177 8 4 x 6 101 6 x 152 4 Important Credit card can be selected when the Auto Sheet Feeder is selected as the paper source Note Some of these op
29. source you selected in step 2 7 Repeat step 3 three times The paper cleans the inside of the machine as it feeds through the machine If there are no signs of improvement after performing cleaning three times contact a Canon service representative E Cleaning the Inside of the Machine Bottom Plate Cleaning This section describes how to clean the inside of the machine If the inside of the machine becomes dirty printed paper may get dirty so we recommend performing cleaning regularly Note Make sure that the Inner Cover is closed d Make sure that the machine is turned on and then remove any paper from the Auto Sheet Feeder 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Folda single sheet of A4 or Letter sized plain paper in half widthwise and then unfold the paper Routine Maintenance 69 4 Load this and only this sheet of paper in the Auto Sheet Feeder with the open side to the front 5 Perform bottom plate cleaning 1 2 3 4 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 The Settings screen is displayed Select Maintenance then press the OK button The Maintenance screen is displayed Select Bottom plate cleaning then press the OK button The confirmation screen is displayed Select Yes then
30. supports USB 2 0 Hi Speed connection The USB cable and the USB hub if you are using one support USB 2 0 Hi Speed connection Be sure to use a certified USB 2 0 Hi Speed cable We recommend the cable to be no longer than around 10 feet 3 meters The operating system of your computer supports USB 2 0 Hi Speed connection Obtain and install the latest update for your computer The USB 2 0 Hi Speed driver operates properly Obtain the latest version of the USB 2 0 Hi Speed driver compatible with your hardware and install it on your computer Important For details on USB 2 0 Hi Speed of your system environment contact the manufacturer of your computer USB cable or USB hub Windows m Hi Speed USB Device Plugged into non Hi Speed USB Hub or This Device Can Perform Faster Message Is Displayed Windows XP Only Action The machine is connected to a Your system environment is not compatible with USB 2 0 computer that does not support USB See Printing Speed Is Slow USB 2 0 Hi Speed Connection Does Not Work on 2 0 Hi Speed page 77 Troubleshooting 77 Print Results Not Satisfactory E Cannot Print to End of Job Action In Windows XP and Windows 2000 click Print Options on the Page Setup Windows sheet Then select the Reduce spool data size check box in the displayed Size of the print data is extremely large dialog Windows XP Windows 2000 only Selecting Reduc
31. telephone and you elect the InstantExchange option a reference number will be issued to you You will be asked for the Product serial number and other information pertaining to your defective Product and for a ship to location for the replacement Product must include street address The Canon USA repair facility will ship out the replacement Product via 2nd day Air freight service prepaid by Canon USA After receipt of the replacement Product with instructions and a prepaid waybill follow the enclosed instructions on how to ship the defective Product to the Canon USA repair facility The defective Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number A COPY OF YOUR DATED PROOF OF PURCHASE BILL OF SALE and a complete explanation of the problem DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN THE RETURN SHIPPING CARTON AND BE SURE TO RETAIN YOUR PRINTHEAD AND INK CARTRIDGE S AND TANK S InstantExchange Service expedites usually by the second business day the exchange of a defective Product with a replacement Product which will normally be shipped the same day if your request for this service is by 3 p m E T Monday through Friday except holidays three 3 business day InstantExchange Service for Alaska and Hawaii Canon USA does not guarantee expedited shipping service in the event of the occurrence of factors beyond its reasonable control The replac
32. the User s Guide on screen manual 16 Before Printing Loading Paper in the Auto Sheet Feeder 1 Flatten the four corners of the paper before loading it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams f paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat See Paper is curled on page 81 To avoid curling handle paper as follows Put unused paper back into the package and keep them on a level surface Take out only the necessary number of sheets from the package just before printing 2 Prepare to load paper 1 Open the Sheet Feeder Cover and pull out the Paper Support 2 Open the Paper Output Tray Put your finger on the top of the Paper Output Tray and open it gently 3 Open the Output Tray Extension 4 Press the Paper Feed Switch so that the Auto Sheet Feeder lamp A lights Note You can also select the paper source with the printer driver For details refer to the Printer Driver Guide on screen manual Before Printing 17 3 Load the paper 1 Load the paper in the Auto Sheet Feeder with the print side facing UP 2 Align the paper stack against the Cover Guide on the right side of the Paper Support Note Make sure that the Cover Guide is set upright when you load paper in the Auto Sheet
33. the side to be copied should be faced down The original document is a printout from this machine Print quality may be reduced if you copy a printout Instead of copying a printout print the original directly either from the digital camera memory card or your computer The Platen Glass or the inner side of the Document Cover is dirty Clean the Platen Glass and the inner side of the Document Cover See Cleaning the Platen Glass and Document Cover on page 68 Printing Does Not Start Ink tank is empty Open the Scanning Unit Printer Cover and check the ink lamps If an ink lamp is flashing red at about 1 second intervals the tank is empty Replace the ink tank and close the Scanning Unit Printer Cover See Replacing an Ink Tank on page 50 If you want to continue printing confirm the message displayed on the LCD and take the appropriate action See Error Message Is Displayed on the LCD on page 72 Note If multiple ink lamps are flashing check how fast they are flashing Fast flashing at about 1 second intervals indicates the tank is empty Slow flashing at about 3 second intervals indicates ink is low For details on different flashing speeds see Getting the Ink Level Information on page 50 82 Troubleshooting Ink tank not installed in proper position Open the Scanning Unit Printer Cover and check the ink lamps If there is still
34. want to continue printing press the OK button U041 with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition See Replacing an Ink Tank on page 50 Note f multiple ink lamps are flashing red check how fast they are flashing Fast lashing at about 1 second intervals indicates the tank is empty Slow flashing at about 3 second intervals indicates ink is low For details on different flashing speeds see Getting the Ink Level Information on page 50 The following ink has run out Replace Ink has run out The lamp on the ink tank flashes the ink tank Replace the ink tank and close the Scanning Unit Printer Cover U163 Printing under the current condition may damage the machine f you want to continue printing in this condition you need to release the function or detecting the remaining ink level Press and hold the Stop Reset button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition See Replacing an Ink Tank on page 50 72 Troubleshooting Message Action Print head is not installed Install the pri
35. with pressure exceeding 4 4 Ib 2 kg Doing so may cause the scanner to malfunction or the Platen Glass to break Note The machine cannot scan the area within about 0 04 inches 1 mm from the rear edge and within about 0 04 inches 1 mm from the left edge of the Platen Glass You can also scan in originals that are up to 0 98 inches 25 mm thick such as books Set them on the Platen Glass in the same way as paper documents Gently close the Document Cover Before Printing Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder and the Cassette E Paper Handling Recommended Paper and Requirements Media Type Model Paper Support Load Limit Machine Auto Sheet Feeder Cassette Setting for Media Type Plain Paper 0 52 inches 13 mm 0 52 inches 13 mm Plain paper Envelopes 2 10 envelopes 5 envelopes High Resolution HR 101N 80 sheets A4 Letter 80 sheets A4 Letter Paper Super White SW 201 0 52 inches 13 mm 0 52 inches 13 mm Plain paper Paper A4 Letter A4 Letter Glossy Photo GP 401 10 sheets A4 Letter 10 sheets A4 Letter Glossy Paper 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 Photo x 152 4 mm Credit card x 152 4 mm Not Paper loadable Credit card 3 Glossy Photo GP 501 10 sheets A4 10 sheets A4 Glossy Paper 20 sheets 4
36. you turned off the machine in step 1 all print jobs in queue are canceled Reprint if necessary Note For details on how to load paper see Loading Printing Paper on page 8 When reloading the paper in the machine see Paper Does Not Feed Properly on page 84 to confirm that you are using the correct paper and are loading it into the machine correctly A5 sized paper are suited to print documents consisting mainly of text We do not recommend using such paper to print documents with photos or graphics since the printout may curl and cause paper exit jams If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact your Canon service representative Landscape credit card sized paper Do not load credit card sized paper in the landscape orientation jammed inside the machine Remove the paper following the procedure below 1 Load a single sheet of the same paper in the Auto Sheet Feeder in portrait orientation Do not load it in the landscape orientation 2 Turn off the machine 3 Turn on the machine The paper is fed and then pushes out the jammed paper as it ejects If you cannot remove the jammed paper or the paper jam error continues after removing the paper contact your Canon service representative Troubleshooting 85 Landscape 4 x 6 101 6 x 152 4 mm_ Always load 4 x 6 101 6 x 152 4 mm media in portrait o
37. 012 Photo Paper Plus Glossy 4 x 6 120 sheets 7980A022 Photo Paper Plus Glossy 5 x 7 20 sheets 7980A019 Photo Paper Plus Glossy 8 5 x 11 20 sheets 7980A006 Photo Paper Plus Double Sided 5 x 7 10 sheets 9981A006 Photo Paper Plus Double Sided 8 5 x 11 10 sheets 9981A005 Photo Paper Plus Double Sided Album Kit 5 x 7 0041B005 Photo Paper Plus Double Sided Album Kit 8 5 x 11 0041B006 Photo Paper Pro for Borderless Printing 4 x 6 20 sheets 1029A014 Photo Paper Pro for Borderless Printing 4 x 6 75 sheets 1029A027 All Occasion Photo Cards 4 x 8 50 sheets 1029A055 Photo Paper Pro 8 5 x 11 15 sheets 1029A004 Photo Paper Pro 8 5 x 11 30 sheets 1029A028 Photo Paper Pro 8 x 10 20 sheets 1029A059 Fine Art Photo Rag 8 5 x 11 20 sheets 0587B005 Matte Photo Paper 4 x 6 120 sheets 7981A014 Matte Photo Paper 8 5 x 11 50 sheets 7981A004 Photo Paper Glossy 4 x 6 50 sheets 0775B021 Photo Paper Glossy 4 x 6 100 sheets 0775B022 Photo Paper Glossy 8 5 x 11 50 sheets 0775B023 Photo Paper Glossy 8 5 x 11 100 sheets 0775B024 Glossy Photo Paper Credit Card Size 9157A023 Photo Stickers 0001C001 High Resolution Paper 8 5 x 11 100 sheets 1033A011 Call 1 800 OK CANON to locate a dealer near you or visit the Canon eStore at www estore usa canon com 2006 Canon U S A Inc Canon is a registered trademark of Canon Inc in the United States and may be a registered
38. 1 Prepare for printing 1 2 3 Load paper See Loading Printing Paper on page 8 Scan a photo See Scanning a Photo on page 37 or Scanning a Film on page 37 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 2 Select the print menu 1 2 Select Select and print then press the OK button Confirm the paper size media type and other settings then select Next and then press the OK button To change the settings select the item and press the OK button 3 Select the photo to print and specify the number of copies for each photo 1 2 3 4 Use the Easy Scroll Wheel or the or button to display a photo to print Use the or button to specify the number of copies Repeat steps 1 and 2 to specify the number of copies for each photo Press the OK button Photo Printing from Photo or Film 41 4 Start printing 1 Confirm the print setting To change the Eh Select and print settings select the item and press the OK a button alll Auto sheet feeder 2 Confirm the total number of copies for selected 1 4 x6 101 6x152 4 photos Photo Plus Glossy 3 Change the advanced print settings iota cualttyacotlty rs 2 4 Press the Color button to print in color or the Black button to print in black amp white The specified number of copies of each photo 3 will be printed Using Other Usefu
39. 98 on the Printer menu You may not be able to select individual print jobs in Windows XP or Windows 2000 5 When the confirmation message is displayed click Yes The print jobs are deleted M 1 Click the printer icon in the Dock to display the list of print jobs in progress In Mac OS X v 10 2 8 click the printer icon in the Dock to start up the Print Center and double click the name of your machine in the Printer List 2 Select the print job to delete and click The print jobs are deleted Troubleshooting 83 Paper Does Not Feed Properly Printing on inappropriate type of paper Check to see if the paper you are printing on is not too thick or curled See Media Types You Cannot Use on page 10 Paper Feed Rollers are dirty If paper is not feeding properly clean the Paper Feed Rollers Cleaning the Paper Feed Rollers will wear the rollers so perform this procedure only when necessary For details on cleaning see Cleaning the Paper Feed Rollers Roller Cleaning on page 68 Paper not loaded properly Make sure of the following when you load paper in the machine When loading two or more sheets of paper align the edges of the sheets before loading Always load the paper in portrait orientation either in the Auto Sheet Feeder or the Cassette regardless of the printing orientation When loading paper in the Auto Sheet Feeder load the paper with the print side facin
40. CT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY Safety Precautions 103 Canon USA offers a range of customer technical support options Interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com Toll free live technical support Monday Saturday excluding holidays at 1 800 828 4040 Telephone Device for the Deaf TDD 1 866 251 3752 Repair or Exchange Service Options In the event service is required for the Product during the limited warranty period Canon USA offers two hardware support options Authorized Service Facility Carry In Mail In Service Canon USA s Carry In Mail In Service provides repair or exchange at Canon USA s option through Canon USA s Authorized Service Facility ASF network The name and telephone number of the ASF s near you may be obtained from Canon USA s Web site at www canontechsupport com or by calling the Canon USA Customer Care Center at 1 800 828 4040 or any time while speaking to a technical support person A Product covered by this limited warranty will be repaired or exchanged as determined by Canon USA and returned without charge by the ASF InstantExchange Service A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and if possible correct it over the telephone If the problem cannot be corrected over the
41. Canon Exif Print PictBridge Photo All in One PIXMA MP960 Quick Start Guide Mm lh y f Getting Help from Canon Help Us Help You Better Before you contact Canon please record the following information Serial Number located on the inside of the product Model Number located on the front of the product Setup CD ROM number located on the CD ROM Purchase Date Customer Technical Support Sequence 1 Internet www canontechsupport com For quick and comprehensive self help in an intuitively guided interactive troubleshooting environment the place to start is our helpful tech support web site In addition the latest driver downloads answers to frequently asked questions product information and where to buy instructions are found here 2 Email Tech Support www canontechsupport com For individual attention to a special issue try emailing our friendly technical support representatives specially trained to communicate quick easy and logical solutions to your inquiries within 24 hours 3 Toll Free Live Tech Support 1 800 828 4040 This option provides live telephone technical support free of service charges Monday Saturday excluding holidays during your product s 1 year limited warranty period Telephone Device for the Deaf TDD support is available at 1 866 251 3752 4 Extended Service and Support www canonesp com Canon CarePAK Extended Service Plan is a cost attracti
42. Default setting explained below is applied for the setting item In the following description names of settings items are given according to those used in Canon brand PictBridge compliant devices Setting item names may be different depending on the brand or model of your device The settings below can be changed in the PictBridge settings screen on the machine when a PictBridge compliant device is connected However changes can be made in the PictBridge settings screen on the machine only when the corresponding items below are in the Default setting items the setting to follow that of the machine on the PictBridge compliant device See Confirming or Changing PictBridge Print Settings on the Machine on page 48 PictBridge compliant Machine setting on the Print Setting screen device setting items Paper size Default You can change the following settings on the PictBridge Paper type Default settings screen Layout Default Page size Media type Bordered Borderless For the setting items see Setting items on page 48 Image optimize Default You can change the following settings on the PictBridge settings screen Photo opt pro Vivid photo Face brightener Noise reduction Image optimizer Red eye correc Brightness Contrast Color hue Effects For the setting items see Setting items on page 48 Printable Image Data Format This machine prints images taken with a DCF Design rule
43. ED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ITS ASF SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS INCONVENIENCE EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE STORAGE CHARGES LOSS OR CORRUPTION OF DATA OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING YOU ASSUME ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ITS ASF SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODU
44. Feed Switch is selected for Paper Source in the printer driver the printer driver settings takes precedence when printing For details on paper source selection using the printer driver refer to the Printer Driver Guide on screen manual A Auto Sheet Feeder lamp B Paper Feed Switch C Cassette lamp Note Press the Paper Feed Switch to select the paper source so that the Auto Sheet Feeder lamp is lit when feeding from the Auto Sheet Feeder and the Cassette lamp is lit when feeding from the Cassette Before Printing 15 E Loading Paper Important If you cut plain paper to 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm or 2 13 x 3 39 54 0 x 86 0 mm credit card size for a trial print it can cause paper jams You cannot print on postcards affixed with photos or stickers Always load paper in portrait orientation A Loading paper in landscape orientation B can cause the paper to be jammed A B Note For details on the specialty media Canon provides for use with its various printers refer to Printing Media in the User s Guide on screen manual For detailed instructions on how to load specialty media into the machine refer to Printing Media in the User s Guide on screen manual When Printing on Plain Paper You can use general copy paper or Canon s Super White Paper When printing on both sides we recommend Canon s Super White Paper Double Sided Paper
45. Hi Speed USB Device Plugged into non Hi Speed USB Hub or This Device Can Perform Faster Message Is Displayed Windows XP Only on page 77 Print Results Not Satisfactory on page 78 Cannot Print to End of Job on page 78 Part of the Page Is Not Printed on page 78 Colors Are Unclear on page 78 Ink Does Not Come Out Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned on page 79 White Streaks on page 80 Printed Paper Curls or Has Ink Blots on page 80 Printed Surface Is Scratched Paper Is Smudged on page 80 Colors Are Uneven or Streaked on page 82 Printing Problems When Copying on page 82 Printing Does Not Start on page 82 Paper Does Not Feed Properly on page 84 Paper Jams on page 85 Error Message Appears on the Screen on page 88 MAA Writing Error Output Error Communication Error on page 88 Error Regarding Automatic Duplex Printing Is Displayed on page 89 s sse5 Error No Error No Error No Error No Error No 300 Is Displayed on page 89 1700 Is Displayed on page 90 Error No 1851 Is Displayed on page 90 1856 Is Displayed on page 90 2001 Is Displayed on page 90 2500 Is Displayed on page 90 Cannot Print Properly from a Digital Camera on page 91 Cannot Print Properly from a Photo Index Sheet on page 92
46. MultiMediaCard ver 3 31 Memory cards that can be inserted in the Card Slot using the adapter xD Picture Card MEMORY STICK Duo 2 MEMORY STICK PRO Duo 2 Mini SD Card 1 Requires purchase of a separate compact flash card adapter for xD Picture cards 2 Use the special adapter provided with the card 32 Printing from a Memory Card Inserting the Memory Card 1 Turn on the machine See Turning the Machine On and Off on page 4 2 Open the Card Slot Cover Push the upper right hand corner of the Card Slot Cover as illustrated and open it 3 Insert one and only one memory card into the Card Slot Card Type Inserting Card Compact Flash CF card Microdrive xD Picture card Insert into the left Card Slot Lights up SmartMedia Insert into the right Card Slot Lights up MEMORY STICK MEMORY STICK PRO MEMORY STICK Duo MEMORY STICK PRO Duo SD Secure Digital memory card MiniSD Card MultiMediaCard ver 3 31 Insert into the center part of the right Card Slot Lights up Be sure to attach the memory card to the special adapter before inserting it into the Card Slot 4 Confirm that the Access lamp has lit up 5 Close the Card Slot Cover Printing from a Memory Card 33 Removing the Memory Card 1 2 3 Open the Card Slot Cover Push the upper right h
47. Printer Connection screen Printer Connection anes 1 Click Cancel on the Printer Connection screen 2 Click Start Over on the Installation Failure screen 3 Click Back on the screen that appears next 4 Click Exit on the Welcome screen then remove the CD ROM 5 Turn the machine off 6 Restart the computer 7 Make sure you have no application software running including anti virus software 8 Follow the procedure described in the Easy Setup Instructions to reinstall the MP Drivers Installation does not start automatically when the Setup CD ROM is inserted Windows into your computer s disc drive Click Start gt My Computer gt double click the CD ROM icon t In non XP Windows open the My Computer window and then double click the CD ROM icon b Note To use the Run command to start the setup program specify your disc drive and then the name of the setup program Msetup4 exe The drive letter of the disc drive depends on your computer M Double click the CD ROM icon on your desktop to start installation If the CD ROM icon is not displayed on the desktop there may be a problem with the CD ROM Contact a Canon service representative Installation procedure not followed Follow the procedure described in the Easy Setup Instructions for proper correctly installation If the drivers were not installed correctly uninstall the MP Drivers restart your computer and then reinstall the driver
48. Sheet Feeder See Paper Handling on page 8 For details on loading paper see Loading Paper on page 16 For details on printer driver settings refer to the Printer Driver Guide on screen manual A Auto Sheet Feeder Load paper of various types and sizes including photo paper B Cassette Load paper you use most regularly such as plain paper Before Printing 13 If you print mainly on plain paper You can load plain paper of the same size in both paper sources and set the printer driver to automatically switch the paper source when either paper source runs out of paper during printing Note For details on how to load paper see Loading Paper on page 16 For details on printer driver settings refer to the Printer Driver Guide on screen manual A Auto Sheet Feeder Load plain paper B Cassette Load plain paper 14 Before Printing m Changing the Paper Source Before printing confirm that the location where you have loaded paper is selected as the paper source Press the Paper Feed Switch to change the paper source Important When Printing from Your Computer f Paper Feed Switch is not selected for Paper Source in the printer driver the Paper Feed Switch on the machine will be disabled when printing Confirm the setting in the printer driver See Printing with Windows on page 27 or Printing with Macintosh on page 28 Ifa setting other than Paper
49. Stick Pro Duo are trademarks of Sony Corporation xD Picture Card is a trademark of Fuji Photo Film Co Ltd MultiMediaCard is a trademark of the MultiMediaCard Association SD card and miniSD Card are trademarks of SD Association Bluetooth is a trademark of Bluetooth SIG Inc U S A and are licensed to Canon Inc Canon U S A Inc One Canon Plaza Lake Success NY 11042 Bluetooth ID BO2954 Table of Contents Before Printing Basic Operation for the Operation Panel i2 Turning the Machine On and Off 0 4 Handling the Original Document 06 6 Loading Printing Paper Changing the Paper and Print Settings 22 Printing from Your Computer 27 Printing with Windows 27 Printing with Macintosh 28 Scanning Images 29 Scanning Methods cccecceeeeereeeeeteeee 29 COPYING vesiecnccniieecsiienceecsiece sities ceereeevstcenenneeese 30 Making Copies ccecccecceeceeeceesteeereeereeees 30 Using Other Copy Functions cee 31 Printing from a Memory Card 0 cesse 32 Memory Cards Supported by This Machine siyi civic e satanic 32 Inserting the Memory Card ceeeeeee 33 Removing the Memory Card cee 34 Printing Photographs Stored on a Memory Carrd ccceccceseeceeeeeeereeereeneeeaes Using Other Printing Functions 0 Using Useful Display Functions Printing Using the Photo Index She
50. U S A Only For 120V 60Hz model Model Number K10290 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Clas
51. al Camera The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder and the actions to resolve them Hereafter the digital still cameras and digital video camcorders are collectively referred to as digital camera or camera Note PictBridge compatible digital cameras can be connected to your machine for direct printing This section describes errors that are indicated on Canon brand PictBridge compatible cameras The error messages and operations may vary depending on the camera you are using If you are using a non Canon PictBridge compatible camera and not sure how to dismiss the printer error message from the camera check the error message displayed on the LCD and dismiss the error message For details on dismissing an error message from the machine see Error Message Is Displayed on the LCD on page 72 A communication time out occurs if printing takes a long time or if it takes too much time to send data This may cancel printing In such cases disconnect the cable between the machine and the camera and then reconnect it Turn the camera on if it does not turn on automatically If the problem is still not resolved select a different photo and check if it can be printed Your PictBridge compatible device may need to be switched to printing mode before it is connected to the machine depending on the model of the camera Also it ma
52. and corner of the Card Slot Cover and open it See Inserting the Memory Card on page 33 Make sure that the Access lamp is not flashing then remove the memory card Close the Card Slot Cover Printing Photographs Stored on a Memory Card 1 Prepare for printing 1 Turn on the machine See Turning the Machine On and Off on page 4 2 Load paper See Loading Printing Paper on page 8 3 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 Insert the memory card 1 Select Memory card on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Insert the memory card into the Card Slot See Inserting the Memory Card on page 33 Select the print menu 1 Select Select and print then press the OK button 2 Confirm the paper size media type and other settings select Next and then press the OK button To change the settings select the item and press the OK button Select the photo to print and specify the number of copies for each photo 1 Use the Easy Scroll Wheel or the or button to display a photo to print 2 Use the or button to specify the number of copies 3 Repeat steps 1 and 2 to specify the number of copies for each photo 4 Press the OK button 34 Printing from a Memory Card 5 start printing 1 Confirm the print setting To change the Select and print settings select
53. art Print Head Deep Cleaning 1 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Select Maintenance then press the OK button The Maintenance screen is displayed 3 Select Deep cleaning then press the OK jj Maintenance button The confirmation screen is displayed Nozzle check pattern Cleaning o ous seams Auto head align Manual head align Head alignment print 4 Select Yes then press the OK button Print Head Deep Cleaning starts Do not perform any other operations until Print Head Deep Cleaning finishes This takes about 1 minute 30 seconds Deep cleaning requires a lot of ink Continue 62 Routine Maintenance 5 Check the condition of the Print Head 1 2 3 Print the nozzle check pattern to check the print head condition See Printing the Nozzle Check Pattern on page 57 If a particular color is not printed properly replace the ink tank of that color See Replacing an Ink Tank on page 50 If the print head nozzles are still not clean turn off the machine and perform another Print Head Deep Cleaning after 24 hours If this does not solve the problem the Print Head may be damaged Contact your Canon service representative Routine Maintenance 63 Aligning the Print Head If ruled lines are printed misaligned or print results are otherwise unsatisfactory adjust the print head position
54. ashes slowly at around 3 second intervals You can continue printing for a while but we recommend you to have a replacement ink tank available Ink is out The ink lamp flashes quickly at around 1 second intervals Replace the ink tank with a new one If an ink tank related error message is displayed on the LCD an ink tank error has occurred and the machine is unable to print For details see Error Message Is Displayed on the LCD on page 72 50 Routine Maintenance E Knowing When to Replace Ink Tank Identify the empty ink tank on the LCD and replace it If the symbol is displayed above an ink tank If the machine detects low ink when you start printing the symbol is displayed on the LCD Obtain a replacement tank as soon as possible Copying Color DORTE Guw A Ink tanks with low ink If the X symbol is displayed above an ink tank Cancel Lett 01 U041 The following ink may have run out Replacing the ink tank is recommended B Ink tanks that may have run out of ink Ink may have run out Replacing the ink tank is recommended Press the Stop Reset button to cancel printing Replace the ink tank with a new one If printing is in progress and you want to continue printing press the OK button with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued
55. ask the slide mount with a black frame Light from the FAU lamp get in through the blank area Place the Filler Sheet over the blank area correctly to shield it E Frames Are Not Detected Correctly Cause Film is out of position Action Reposition the film in the film guide so that the white line marks of the guide do not obscure the film frames For loading the film see Mounting Films on page 38 Note Repositioning the film may not resolve the problem depending on the film In this case scan from the computer For details refer to the Scanning Guide on screen manual The frame of a film is scanned on the edge of an image The edge of an image is missing Adjust Film print cutting range and rescan See Print Settings in Changing the Machine Settings of the User s Guide on screen manual Troubleshooting 93 Appendix Reading the On screen Manuals Along with this Quick Start Guide on screen manuals are also supplied with your machine For detailed instructions on installing the on screen manuals refer to your setup sheet You can view the on screen manuals in the following way Windows To view the on screen manual double click the MP960 On screen Manual shortcut icon on the desktop or click Start gt All Programs or Programs gt Canon MP960 Manual gt MP960 On screen Manual System Requirements Browser Windows HTML Help Viewer Note
56. ay display the Layout option 2 up 4 up 9 up and 16 up In this case always select 16 up If there are no options on the PictBridge compliant device that correspond to 16 up printing on stickers is not possible When printing on Photo Stickers PS 101 do not set Layout to Borderless Image Optimize Setting If Image optimize is set to Default the setting to follow that of the machine on the PictBridge compliant device the print setting specified in the PictBridge settings of the machine is applied For details on the setting see Confirming or Changing PictBridge Print Settings from Your Camera on page 45 If you are using a Canon brand PictBridge compatible device additional options of VIVID NR Face or Red eye may be available depending on the model VIVID prints green and blue portions of photos more vividly NR Noise Reduction reduces noise in blue portions such as the sky and dark portions Face corrects the contrast of backlit images Red eye corrects red eyes Date File No Print Setting You cannot change this setting on this machine The setting on the PictBridge compliant device is applied If the images already have dates superimposed when shot set this PictBridge setting item to Off If you select Date File No or Both the date and or file number will be printed over the date printed by the camera s function Other Settings The following additional options are available for Canon bra
57. cause the ink to leak out and stain your clothes and hands Do not re attach the protective cap once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables Do not touch the open ink port once the protective cap is removed as this may prevent the ink from being ejected properly Be careful not to stain your clothes and hands with ink on the removed protective cap 1 Do not touch the electrical contacts on the ink tank Doing so can cause the machine to malfunction or become unable to print 2 Carefully hold the protective cap when removing it to prevent the ink from staining your fingers Routine Maintenance 53 6 7 8 Install the ink tank 1 Insert the front end of the ink tank into the Print Head 2 Press on the mark on the ink tank until the ink tank snaps firmly into place 3 Make sure that the ink lamp lights up red Important The machine cannot be used unless all the ink tanks are installed 1 Make sure the position of the tank matches the label Close the Inner Cover Note Make sure that the Inner Cover is closed Printing will not start with the Inner Cover open since paper can not be fed properly Gently close the Scanning Unit Printer Cover A Caution Be sure to hold the Scanning Unit Printer Cover firmly using both hands and be careful not to get your fingers caught Do not hol
58. ce USB 2 0 Hi Speed Mac OS X v 10 4 Intel processor 256 MB 450 MB USB Mac OS X v 10 2 8 v 10 3 PowerPC G3 128 MB G4 G5 96 Appendix 4 2 3 4 5 Conform to the operating system s requirement when it is higher than this For updated compatibility visit our website Operation can only be guaranteed on a computer with built in USB or USB 2 0 Hi Speed port and pre installed Windows XP 2000 Me 98 or Mac OS X v 10 2 8 v 10 4 Including compatible processors For bundled software installation ScanSoft OmniPage SE OCR software does not support Windows 98 first edition CD ROM drive Display Windows 1024 x 768 Color 16 bit Macintosh 1024 x 768 Thousands Colors Macintosh File System Mac OS Extended Journaled Mac OS X Extended Additional System Requirements for On Screen Manuals Windows M Browser Windows HTML Help Viewer Browser Help Viewer Note Microsoft Internet Explorer 5 0 or later must be Note The on screen manual may not be displayed properly installed The on screen manual may not be displayed depending on your operating system We recommend that properly depending on your operating system or Internet you keep your system up to date Explorer version We recommend that you keep your system up to date with Windows Update Appendix 97 aSafety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the
59. ckers When printing on sticker paper select 10 x 15 cm 4 x 6 in Paper size 2 Can be selected only on certain Canon brand PictBridge compatible devices 3 Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8 5 x 11 Letter When Paper type is set to Plain Paper borderless printing will be disabled even when Layout is set to Borderless 4 You can print in 4 up layout when Paper size is set to A4 or 8 5 x 11 Letter 5 Feeding this paper from the Cassette can damage the machine Load in the Auto Sheet Feeder 6 You may not be able to purchase some Canon genuine papers depending on your country 7 When printing on Photo Paper Plus Semi gloss 8 x 10 203 2 x 254 0 mm SG 201 select 20 x 25 cm 8 x 10 for Paper size and Default for Paper type Select Photo Plus Glossy for Media type in the PictBridge settings screen on the machine See Confirming or Changing PictBridge Print Settings on the Machine on page 48 46 Printing Photographs Directly from a Compliant Device Layout and Trimming Settings If Layout is set to Default the setting to follow that of the machine on the PictBridge compliant device the print setting specified in the PictBridge settings of the machine is applied The setting on the PictBridge compliant device is applied for Trimming When printing onto Photo Stickers PS 101 select N up for Layout then select 16 up Some PictBridge compliant devices m
60. ctions of the User s Guide on screen manual When copying photos onto sticker paper from a film be sure to select Sticker print in Film print mode Refer to Printing on a Sticker Sticker Print in Using Other Useful Printing Functions of the User s Guide on screen manual When printing photos stored in a memory card to sticker paper be sure to select Sticker print in the Memory card mode Refer to Printing on Stickers Sticker Print in Using Other Useful Printing Functions of the User s Guide on screen manual When printing photos saved on your mobile phone to sticker paper select Stickers for paper size in Wireless print settings Refer to Setting Items in Setting the Page Size Media Type and Layout When Printing from a Mobile Phone of the User s Guide on screen manual To specify the page size and media type when printing from your computer refer to the Printer Driver Guide on screen manual To specify the page size and media type when printing photos saved on mobile phones refer to Setting the Page Size Media Type and Layout When Printing from a Mobile Phone in the User s Guide on screen manual Note For a detailed description of printing media types refer to Printing Media in the User s Guide on screen manual Before Printing 9 Media Types You Cannot Use Do not use the following types of paper Using such paper will not only produce unsatisfact
61. d paper in the Auto Sheet Feeder press the Paper Feed Switch to select the Auto Sheet Feeder as the paper source and try printing again For details see Changing the Paper Source on page 15 ifthe Paper Output Tray is closed open it The machine resumes printing If the Inner Cover is open close it and select Stop in the display on your camera to stop printing Paper jam Select Stop in the display on your camera to stop printing Remove the jammed paper load new paper press the OK button on the machine and reprint Printer cover open Close the Scanning Unit Printer Cover on the machine No Print Head The Print Head is not installed or is defective Follow the directions described in the Easy Setup Instructions to install the Print Head If the Print Head is already installed remove the Print Head and then reinstall it If the error is still not resolved the Print Head may be damaged Contact your Canon service representative Troubleshooting 91 Error Message On Camera Action Waste tank ink absorber 2 full ink absorber full This error message indicates that the ink absorber is nearly full The machine has a built in ink absorber to hold the ink used during Print Head Cleaning for example You can continue printing by selecting Continue on the display on your camera However because printing is disabled once the ink absorber becomes comp
62. d the LCD or the Operation Panel Note If the error message is still displayed after the Scanning Unit Printer Cover is closed see Error Message Is Displayed on the LCD on page 72 When you start printing after replacing the ink tank Print Head Cleaning is performed automatically Do not perform any other operations until Print Head Cleaning finishes 54 Routine Maintenance Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles note the following m When You Turn Off the Machine Follow the procedure below to turn off the machine 1 Press the ON OFF button to turn off the machine 2 Confirm that the POWER lamp has gone out This takes a few seconds or as long as around 30 seconds 3 Unplug the power cord from the wall outlet If you are using a power outlet strip you can switch it off instead When you press the ON OFF button to turn off the machine the machine automatically puts a protective cap on the Print Head to prevent the ink from drying If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out this capping will not be done properly causing the Print Head to dry and clog E When You Are Not Using the Machine for a Long Time When you are not using the machine for a long time print or copy in both black amp white and in color or perform Print Head Cleaning about once a month to prevent degradation of th
63. e Print Head Numerous nozzles are installed in the Print Head for high precision printing Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time the print head nozzles become blocked by dried ink Periodically printing or cleaning the Print Head can prevent this blockage Note If the printed area is traced with a highlight pen or paint stick or stained with water or sweat ink may blur depending on the paper Ifthe print head nozzles get clogged printouts will become faint or particular colors will not be printed properly For details see When Printing Becomes Faint or Colors Are Incorrect on page 56 Routine Maintenance 55 When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks the print head nozzles are probably clogged Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning If the ruled lines are shifted after running print head maintenance align the Print Head Note Before performing maintenance Open the Scanning Unit Printer Cover and make sure that all lamps for the ink tanks are lit red If any one of the lamps is flashing slowly the associated ink tank is running low You can continue printing for a while but we recommend you to have a replacement ink tank available If any on
64. e of the lamps is flashing fast the associated ink tank is empty Replace the ink tank See Replacing Ink Tanks on page 52 If an ink lamp is flashing fast even though ink remains in that ink tank it is inserted in the wrong position Make sure that the ink tank of the correct color is inserted in each position matching the label See Replacing an Ink Tank on page 50 If the ink lamp is not lit the tank is not set properly Press the mark on the ink tank until the tank clicks into place Make sure that all packaging material is peeled off the ink tank See Prepare the replacement tank on page 53 Increase the Print Quality setting in the printer driver settings See Print Results Not Satisfactory on page 78 Step 1 See Printing the Nozzle Check Pattern on page 57 If lines are missing or if white streaks appear After cleaning the Print Head print D and examine the nozzle check pattern Step 2 See Print Head Cleaning on page 60 If the problem is not resolved after performing Print Head Cleaning twice gt Step 3 See Print Head Deep Cleaning on page 62 Note If Print Head Deep Cleaning does not resolve the problem the Print Head may be damaged Contact your Canon service representative Ifthe Ruled Lines Are Shifted Step 1 See Aligning the Print Head on page 64 56 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle ch
65. e spool data size may reduce the print quality E Part of the Page Is Not Printed Page Size setting in the Operation If the Page Size setting set in the Operation Panel does not match the actual Panel does not match the actual size of size of the printing paper part of the page may not be printed the paper loaded in the machine Check the Page Size setting on the Operation Panel You are performing automatic duplex When performing automatic duplex printing the printable area at the top of the printing page will be 0 08 inches 2 mm narrower than the usual For this reason the bottom of the page may not be printed To prevent this select Use reduced printing from the printer driver Important Reduced printing may affect the layout depending on your document Windows 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual 2 Click Print Area Setup in the Page Setup sheet and select Use reduced printing 1 Open the Print dialog box Refer to Opening the Print Dialog Box in Opening the Page Setup and Print Dialog Box Macintosh of the User s Guide on screen manual 2 Select Duplex Printing amp Margin in the pop up menu 3 Select Automatic Duplex Printing and click Use reduced printing in Print Area E Colors
66. eck pattern to determine whether the ink ejects properly from the Print Head Note Make sure that the Inner Cover is closed 1 Make sure that the machine is turned on then load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder or the Cassette 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 Print the nozzle check pattern 1 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Select Maintenance then press the OK button The Maintenance screen is displayed 3 Select Nozzle check pattern and then press A Maintenance the OK button The pattern print confirmation screen is 3 displayed Cleaning Deep cleaning Auto head align Manual head align Head alignment print 4 Select Yes and then press the OK button T The nozzle check pattern is printed and the ge ho a pattern confirmation screens are displayed pattern alternately 5 Examine the pattern and take the appropriate action See Examining the Nozzle Check Pattern on page 58 Routine Maintenance 57 Examining the Nozzle Check Pattern Follow the procedure below to examine the nozzle check pattern and perform cleaning if necessary No
67. ected mode are displayed You can select the following modes on the HOME screen Copy You can copy in various layouts See Copying on page 30 Scan You can save the scanned data to a connected computer using the Operation Panel See Scanning Images on page 29 Photo index sheet You can easily print the photos from a memory card using the Photo Index Sheet See Printing Using the Photo Index Sheet on page 36 2 Before Printing Settings You can perform the maintenance or change the various settings of the machine See When Printing Becomes Faint or Colors Are Incorrect on page 56 Cleaning Your Machine on page 68 or Changing the Machine Settings in the User s Guide on screen manual Easy photo reprint You can scan printed photos and then print them See Photo Printing from Photo or Film on page 37 Film print You can scan the image data on the 35 mm film strips and slides and then print them See Photo Printing from Photo or Film on page 37 Memory card Print the photo data stored in a memory card of a digital camera See Printing from a Memory Card on page 32 E Other Buttons A NAVI button B Function buttons NAVI Button You can easily reach the function that you want to perform Select what you want to do on the navigation menu then press the OK button Function Buttons Two Function buttons enable you to select menus displayed
68. ection Corrects red eyes in portraits caused by flash photography Brightness Adjust brightness 48 Printing Photographs Directly from a Compliant Device Contrast Adjust contrast Color hue Adjust color hue Effects Applies special effects to the photo such as printing in sepia tones or with a sketch illustration like effect Printing Photographs Directly from a Compliant Device 49 Routine Maintenance Replacing an Ink Tank When ink runs out replace the ink tank The machine will not print if the wrong type of ink tank is used or if it is installed in the incorrect position The machine uses the following ink tanks Black CLI 8BK 8 Cyan CLI 8C BK CLI 8BK CLI 8C Photo Cyan CLI 8PC 8 Photo Magenta CLI 8PM PC CLI 8PC CLI 8PM Black PGI 5BK 5 Yellow CLI 8Y 8 PGBK Y PGI 5BK CLI 8Y Magenta CLI 8M fo CLI 8M Note Be sure to install the ink tanks in the correct order The proper arrangement from the left is Black A Photo Cyan 8 i Black 3 Magenta 8J Cyan 8J Photo Magenta _8 Yellow 8 If printing becomes faint or white streaks appear despite sufficient ink levels see When Printing Becomes Faint or Colors Are Incorrect on page 56 E Getting the Ink Level Information You can confirm the ink level in each ink tank by the ink lamps Open the Scanning Unit Printer Cover of the machine to confirm how the ink lamps light or flash Ink is low The ink lamp fl
69. ed N up 2 4 9 16 1 35 up 1 Layout compatible with Canon brand sticker above See Recommended Paper and Requirements on page 8 2 Selected photos are printed in 35 mm film style layout contact printing layout This print setting is only available with certain Canon PictBridge compliant devices You can print shooting Info Exif Data on photos in list format or in the margins of specified photos Select Layout then select the item displayed with the i icon Note that this print setting cannot be used for some models See Recommended Paper and Requirements on page 8 Image optimize Default Selections based on the machine setting On Off VIVID NR Noise Reduction Face Red eye If using a Canon PictBridge compatible camera you can select it Print data amp file no Default Off No printing Date File No Both Off Trimming Default Off No trimming On follow camera s setting Off Minimum System Requirements Windows ji Interface Operating System Processor RAM Hard Disk Space 4 USB 2 0 Hi Speed Windows XP SP1 SP2 Pentium III 128 MB 550 MB Windows 2000 Professional SP4 Celeron 566 MHz USB Windows XP SP1 SP2 Pentium II 300 Windows 2000 Professional SP2 SP3 MHz SP4 Windows Millennium Edition Windows 98 53 98 Second Edition M G Interface Operating System Processor RAM Hard Disk Spa
70. eder 4 x6 101 6x152 4 Photo Plus Glossy High quality priority No of sheets 001 Advanced Check photo 1 Select the paper source Before printing confirm that the location where you have loaded paper is selected as the paper source Press the OK button to change the paper source 2 Select the page size Credit card A4 8 5 x 11 215 x 279 8 x 10 203 2 x 254 0 5 x 7 127 x 177 8 4 x 6 101 6 x 152 4 Wide 4 x 7 1 101 x 180 Important Credit card can be selected when the Auto Sheet Feeder is selected as the paper source Note Some of these options are not available depending on the country of purchase 3 Select the media type Glossy Photo Paper Matte Photo Paper Photo Plus Glossy Plain paper Photo Paper Pro 4 Select the print quality Standard High quality priority Can be selected only in Memory card mode 24 Before Printing Advanced Print Settings Screen When you press the Function button f1 Advanced in the print settings confirmation screen the advanced print settings screen is displayed See Function Buttons on page 3 You can optimize photos and advanced print settings with the functions below Memory card mode lt lt Advanced lt lt Advanced Printing will be made using the Printing will be made using the following settings following setti
71. efore the LCD goes out Before Printing 5 Handling the Original Document This section describes how to load the original document on the Platen Glass E Original Document Requirements The original documents you load on the Platen Glass for copying or scanning must meet these requirements Document Paper documents type Photographs Books Films For details on positive and negative 35 mm film strips and 35 mm slides see Photo Printing from Photo or Film on page 37 Size W x L Max 8 5 x 11 7 inches 216 x 297 mm Thickness Max 0 98 inches 25 mm E Loading Original Documents Load originals to copy or scan on the Platen Glass For details on how to load a photo see Scanning a Photo on page 37 For details on how to load a film see Scanning a Film on page 37 Note Make sure any glue ink correction fluid or the like on the original document is completely dry before loading it on the Platen Glass 1 Load the original document on the Platen Glass 1 Lift the Document Cover 2 Load the original on the Platen Glass Place the original face down on the Platen Glass Align the upper left corner of your original with the alignment mark on the upper left corner of the Platen Glass 6 Before Printing Important Do not place any objects weighing more than 4 4 Ib 2 kg on the Platen Glass Do not press or put weight on the original
72. ement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU CANON USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED WHICH SHALL BECOME THE PROPERTY OF CANON USA InstantExchange warranty program service is available only during the express limited warranty period for your Product and only in the continental United States Alaska and Hawaii during such period This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state Support program specifics are subject to change without notice InstantExchange warranty service is subject to the availability of refurbished or new replacement units 104 Safety Precautions Canon U S A Inc One Canon Plaza Lake Success NY 11042 USA 2006 Canon U S A Inc Canon is a registered trademark of Canon Inc in the United States and may also be a registered trademark in other countries Mercury Legislation 3 LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS Safety Precautions 105 Index A Appendix 94 B Before Printing 2 Cc Changing the Paper and Print Settings 22 copy mode 22 Memory card easy photo reprint and film print mode
73. es or with a sketch illustration like effect No effects Effect Sepia Simulate illustration 14 Activate deactivate Fade restoration Corrects the color when printing photos that have faded or color cast over time Fade restoration OFF Fade restoration ON 1 Can be selected only in Memory card mode 2 Can be selected only in Easy photo reprint or Film print mode 26 Before Printing Printing from Your Computer This section describes procedure for basic printing Printing with Windows 1 Turn on the machine and load the paper in the machine See Turning the Machine On and Off on page 4 and Loading Printing Paper on page 8 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 Create a document or open a file to print using an appropriate application software Select Print on the application software s File menu Make sure that Canon MP960 Printer is selected and click Preferences or Properties Specify the required settings and click OK Make sure that Paper Feed Switch is selected in Paper Source Note For details on other printer driver functions click Help or Instructions to view the online help or the Printer Driver Guide on screen manual Instructions is only displayed when the on screen manuals are installed Click Print or OK General Select Printer E Status Ready Comment Page Range OA P
74. esentation or warranties concerning the products described Specifications are subject to change without notice As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for efficiency The International ENERGY STAR Office Equipment Program is a global program that promotes energy saving through the use of computer and other office equipment The Canergge program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business can participate voluntarily The targeted products are office equipment such as computers monitors printers faxes and copiers Their standards and logos are uniform among participating nations 3 All information regarding non Canon products was compiled from publicly available information No representation is made regarding the accuracy thereof About Consumables Consumables ink tanks FINE Cartridges are available for 5 years after production has stopped Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Macintosh and Mac are trademarks of Apple Computer Inc registered in the U S and other countries Photo Rag is a trademark of Hahnemthle FineArt GmbH SmartMedia is a trademark of Toshiba Corporation MEMORY STICK Memory Stick PRO MEMORY STICK Duo and Memory
75. et 36 Photo Printing from Photo or Film Scanning a Photo ce id Scanning a FilM sses Printing Scanned Photographs 00 Using Other Useful Printing Functions Using Useful Display Functions Printing Photographs Directly from a Compliant Device c cccsseeeeeeeeees 43 Printing from a PictBridge Compliant Routine Maintenance cccsseseeeeenenees 50 Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are INCOME chess aaa i Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Print Head Cleaning esceecceeseeereeeeeeres Print Head Deep Cleaning cceeeeee Aligning the Print Head 5 Cleaning Your Machine eeeseeeeee Troubleshooting cccccccsseceeeseeeeeeseeeeeseeees Error Message Is Displayed on the LCD LCD Cannot Be Seen At All An Unintended Language Is Displayed onthe LCDrsnkisnsnh te heheh 75 Cannot Install the MP Drivers 16 Cannot Connect to Computer Properly 77 Print Results Not Satisfactory Printing Does Not Start ceeeeeeeeeeeee Paper Does Not Feed Properly pi Paper Jains iriiria aarete Error Message Appears on the Screen 88 Cannot Print Properly from a Digital Camela isidorei araires eri irapaesr eskei 91 Can
76. for Camera File system compatible digital camera as well as PNG files Exif2 21 compliant Printing Photographs Directly from a Compliant Device 45 Paper Size and Paper Type Settings If these settings are set to Default the setting to follow that of the machine on the PictBridge compliant device the Page size and the Media type settings specified in the PictBridge settings of the machine are applied The following sizes and types of printing paper can be loaded according to the Paper size and Paper type settings Paper Size Setting Paper Type Setting Loadable Paper 10 x 15 cm 4 x 6 Photo Photo Paper Plus Glossy Fast Photo Photo Paper Pro Photo Photo Paper Plus Semi gloss Photo Glossy Photo Paper Glossy Photo Paper Everyday Use Photo Paper Glossy Photo Stickers 5 13 x 18 cm 5 x 7 Photo Photo Paper Plus Glossy Aas 4 Photo Photo Paper Plus Glossy Fast Photo Photo Paper Pro Photo Photo Paper Plus Semi gloss Photo Glossy Photo Paper Photo Glossy Photo Paper Everyday Use 8 5 x 11 Letter 4 Photo Photo Paper Plus Glossy Fast Photo Photo Paper Pro Photo Photo Paper Plus Semi gloss Photo Glossy Photo Paper Photo Photo Paper Glossy 5 4 x 8 6 cm Credit card Photo Glossy Photo Paper 20 x 25 cm 8 x 10 7 Fast Photo Photo Paper Pro 10 1 x 18 cm 4 x 7 12 Fast Photo Photo Paper Pro 1 Exclusively used to print photo sti
77. fore Printing 3 Load the paper with the print side facing DOWN 1 Load the paper in the Cassette with the print side facing DOWN and the leading edge to the far side 2 Align the paper stack against the right side of the Cassette 3 Slide the paper guides to fit to the loaded paper stack Do not load higher than the Load Limit Mark A 4 Insert the Cassette into the machine 1 Insert the Cassette into the machine Push the Cassette all the way into the machine 5 Prepare the Paper Output Tray 3 1 Open the Paper Output Tray Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch so that the Cassette lamp A lights Note When performing copy direct printing without using a computer select the page size selected in Page size in each mode For details on settings in each mode see Changing the Paper and Print Settings on page 22 When using the machine connected to a computer select the page size of the loaded paper in Page Size in the printer driver For details on printer driver settings see Printing with Windows on page 27 or Printing with Macintosh on page 28 You can also select the paper source with the printer driver For details refer to the Printer Driver Guide on screen manual Before Printing 19 E Loading Envelopes Use either European DL or US Comm E
78. g UP Align the right edge of the paper stack against the Cover Guide and slide the Paper Guide so that it just touches the left edge of the stack When loading paper in the Cassette load the paper with the print side facing DOWN Align the right edge of the paper stack against the right edge of the Cassette and slide the Paper Guide against the left edge of the stack For details on loading paper see Loading Paper on page 16 Paper source selection is Make sure that the proper paper source is selected If not change the paper inappropriate source using the Paper Feed Switch or the printer driver For details see Changing the Paper Source on page 15 Note When printing from your computer if a setting other than Paper Feed Switch is selected for Paper Source in the printer driver the printer driver settings takes precedence when printing For details on paper source selection using the printer driver refer to the Printer Driver Guide on screen manual Too much plain paper loaded You can load approximately up to 150 sheets of 17 Ib 64 gsm plain paper 0 52 inches 13 mm in stack height However proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions either very high or low temperature and humidity In such cases reduce the sheets of paper you load at a time to around half around 0 2 inches 5 mm in paper stack height For details on l
79. hat can be used for Automatic Duplex Printing are Letter A4 B5 A5 and 5 x 7 127 0 x 177 8 mm Check that the page size of the loaded paper is correct Note To switch to manual duplex printing follow the procedure below Windows On the Page Setup sheet clear the Automatic check box Then try printing again M Manual duplex printing is not available M m Error No 300 Is Displayed The machine is not ready Make sure that the machine is turned on and that it is connected securely to the computer If the POWER lamp is off turn the machine on While the POWER lamp is flashing blue the machine is initializing Wait until the POWER lamp stops flashing and remains lit blue When the ALARM lamp is lit orange an error may have occurred on the machine For details on how to resolve the error see Error Message Is Displayed on the LCD on page 72 Machine is not connected properly Make sure that the USB cable is plugged in securely to the computer and the machine If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again Your machine is not selected in Printer Select MP960 in Printer on the
80. he machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in turn on the machine and then reconnect the camera to the machine If the same error occurs contact your Canon service representative 1 To resume printing you can also press the OK button on the machine instead of selecting Continue on the camera 2 The ink absorber absorbs ink used during cleaning for example If this message appears you will need to call for servicing to replace the absorber and to check the machine for proper operation Cannot Print Properly from a Photo Index Sheet Failed to scan Photo Index Sheet is displayed Make sure the Photo Index Sheet is set in the correct position and orientation on the Platen Glass Make sure the Platen Glass and the Photo Index Sheet are not dirty Make sure all required circles on the Photo Index Sheet are filled in If the filled circles on the sheet are not marked dark enough the machine may not read the settings Refer to Printing by Using the Photo Index Sheet in Using Other Useful Printing Functions of the User s Guide on screen manual 92 Troubleshooting Cannot Scan Films Cause Action Film guide not correctly placed on the Platen Glass Insert the film in the film guide supplied for this machine and place the guide in the correct position on the Platen Glass For loading t
81. he Machine 4 Turning on the Machine 4 Users in the U S A Canon U S A Inc Limited Warranty U S Only 102 106 Index Index 107 108 Index Index 109 This product uses the following copyrighted software Copyright 1990 The Regents of the University of California All rights reserved exit c environ c impure c string h _ansi h Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that the software was developed by the University of California Berkeley The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Copyright 1995 1996 Cygnus Support All rights reserved Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that the software was developed at Cygnus Support Inc Cygnus Supp
82. he PictBridge compliant device before connecting it to this machine according to instructions given in the device s instruction manual 1 Make sure that the PictBridge compliant device is turned off 2 Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device The device turns on automatically If your device does not turn on automatically turn it on manually 3 Set up the PictBridge compliant device for direct printing will appear on the LCD of the device when the machine is correctly connected Note If M does not appear see Cannot Print Properly from a Digital Camera on page 91 44 Printing Photographs Directly from a Compliant Device E Printing Photographs Directly from a PictBridge Compliant Device When operating the device be sure to follow the instructions given in the instruction manual of your PictBridge compliant device This section describes the page size media type layout image optimization modes and date printing mode that can be set on a PictBridge compliant device connected to the machine Confirming or Changing PictBridge Print Settings from Your Camera To change the page size or media type operate the device to select the PictBridge print setup mode and confirm or change the settings About the Settings Explained Below Some setting items explained below may not be available on some devices In this case the
83. he film see Mounting Films on page 38 The Document Cover is not closed Close the Document Cover properly The FAU Protective Sheet is not removed Remove the FAU Protective Sheet from the Document Cover The Scanner Lock Switch is not released Slide the Scanner Lock Switch to the release position oq and turn the machine off Then turn the power back on m Cannot Obtain a Clean Scan or Colors Scan Incorrectly Displayed Image Is Not Clear Cause Action Dust or dirt is stuck to the Platen Glass or the FAU Lamp Remove any dust and dirt from the Platen Glass and the FAU Lamp See Cleaning the Platen Glass and Document Cover on page 68 The original film is dirty Remove any dirt from the film The condition of the original film is poor faded colors etc If you are scanning from a computer in Image Settings the ScanGear s Advanced Mode select Fading Correction or Grain Correction to scan with image correction Refer to the Scanning Guide on screen manual Note If there is no problem with the quality of the image seen on your computer screen but the printout quality is unsatisfactory or has unwanted margin space you need to adjust the print settings Otherwise it may be a machine problem See Print Results Not Satisfactory on page 78 The slide mount you are using is white and the reflection is affecting scan quality Use black mounts or m
84. he machine in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the machine in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the machine on a thick rug or carpet Do not place the machine with its back attached to the wall Safety Precautions 99 Power supply Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary Never remove the plug by pulling on the cord Do not use an extension lead cord Never use a power supply source other than the one rated for the machine in the country of where you purchased the machine AC 100 240 V 50 60 Hz Working around the machine Never put your hands or fingers in the machine while it is printing Do not place any object on the machine Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine If any foreign object metal or liquid fall into the machine unplug the power cord and call for service Do not transport or store the machine on a slant vertically or upside down as the ink may leak and damage the machine When loading a thick book on the Platen Glass do
85. heet B and FAU lamp C Then wipe with another clean soft dry lint free cloth making sure not to leave any residue especially on the Platen Glass Important The sheet B is easily damaged so wipe it gently E Cleaning the Paper Feed Rollers Roller Cleaning Clean the paper feed rollers if paper is not fed properly Cleaning the paper feed rollers will wear the rollers so perform this only when necessary Note Make sure that the Inner Cover is closed 1 Make sure that the machine is turned on and then remove any paper from the Auto Sheet Feeder and Cassette 2 Press the Paper Feed Switch to select the paper source to clean 68 Routine Maintenance 3 Clean the paper feed rollers 1 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 The Settings screen is displayed 2 Select Maintenance then press the OK button The Maintenance screen is displayed 3 Select Roller cleaning then press the OK button The confirmation screen is displayed 4 Select Yes then press the OK button The Paper Feed Rollers will rotate as they clean 4 Repeat step 3 twice 5 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 6 Load three or more sheets of A4 or Letter sized plain paper in portrait orientation in the paper
86. hen click Send Windows Open the printer properties dialog box and in Custom Settings in the Maintenance sheet select the Prevent paper abrasion check box and then click Send M In the Canon IJ Printer Utility select Custom Settings in the pop up menu select the Prevent paper abrasion check box and then click Send To open the printer properties dialog box Windows refer to Opening the Printer Properties Dialog Box Windows in the User s Guide on screen manual To open the Canon IJ Printer Utility Macintosh refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual When Prevent paper abrasion is selected the setting is also applied to direct printing from a digital camera When performing copy direct printing without using a computer select Print settings set Prevent paper abrasion to ON For details on settings refer to Changing the Machine Settings in the User s Guide on screen manual Troubleshooting 81 Media Type setting in the Operation Panel does not match the actual type of paper Check that the Media Type set in the Operation Panel matches the type of the loaded printing paper If you notice abrasion even with the media type set correctly to match the loaded paper set Prevent paper abrasion to ON in Print settings Refer to Changing the Machine Settings in the User s Guide on screen manual Printing graphics with I
87. iceable vertical white streaks Yaw mer T A Less noticeable white streaks B More noticeable white streaks 12 When the confirmation message is displayed press the OK button 66 Routine Maintenance 13 Look at the printout From the patterns select the most even patterns for each column and input their numbers Press the OK button In the same way in step 9 input the numbers Note When you turn off the machine be sure to press the ON OFF button on the machine Otherwise the settings made here will not be saved Routine Maintenance 67 Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine A Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine Do not use tissue paper paper towels or similar materials for cleaning Paper tissue powders or fine threads may remain inside the machine and cause problems such as a blocked Print Head and poor printing results Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine these can damage the machine s components E Cleaning the Platen Glass and Document Cover Moisten a clean soft lint free cloth and wring out excess water With it wipe the Platen Glass A the inner side of the Document Cover white s
88. l Printing Functions Sticker print Prints your favorite photo on Canon Photo Stickers to create your own stickers Print all photos Prints all scanned photos Using Useful Display Functions Change display The display method of a photograph can be changed Trimming Edits images displayed on the LCD by cropping them 42 Photo Printing from Photo or Film Printing Photographs Directly from a Compliant Device Printing from a PictBridge Compliant Device You can connect a PictBridge compliant device such as a digital camera camcorder or mobile phone and print recorded images directly without using a computer Note PictBridge is an industry standard enabling a range of digital photo solutions including the direct printing of photos from a digital still camera camcorder or mobile phone without the need to use a computer A device can be connected to this machine for direct printing regardless of the manufacturer or the model as long as it complies with the PictBridge standard You can select the images to print and specify various print settings from your camera or mobile phone PictBridge compatible digital still cameras digital camcorders and camera equipped mobile phones are hereafter collectively referred to as PictBridge compliant device la A device with this mark is PictBridge compatible E Connecting a PictBridge Compliant Device To connect a PictBridge compliant device to this machine u
89. letely full and until the ink absorber is replaced you are recommended to contact a Canon service representative as early as possible You will need to replace a particular part of the machine No ink An ink tank is not installed properly or is out of ink Confirm the error message displayed on the LCD and take the appropriate action to resolve the error For details see Error Message Is Displayed on the LCD on page 72 Ink Error An ink tank that was once empty is installed Replace the ink tank and close the Scanning Unit Printer Cover Printing with an ink tank that was once empty may damage the machine If you want to continue printing in this condition you need to release the function for detecting the remaining ink level Press and hold the Stop Reset button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks See Replacing an Ink Tank on page 50 Hardware Error An ink tank error has occurred Replace the ink tank See Replacing an Ink Tank on page 50 Printer error An error requiring servicing may have occurred Machine s POWER lamp flashes blue and ALARM lamp flashes orange alternately Disconnect the cable between the machine and the camera turn off t
90. m Error No 1856 Is Displayed Close the Inner Cover then press the OK button on the machine A page of print data being sent at the time of the error will be erased so print that page again Inner Cover was opened while printing was in progress M E Error No 2001 Is Displayed No response from connected digital Disconnect the cable connecting the machine and the device and then camera or video camcorder reconnect it Connected digital camera or video _ Depending on the model or brand of your device you may have to select a camcorder connected is not compatible PictBridge compliant print mode on the device before connecting it to the with this machine machine You may also have to turn on the camera or select Play mode manually after connecting the device to the machine Perform necessary operations according your device s instruction manual before reconnecting it to the machine If the error is still unresolved there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this machine Use a digital camera or digital video camcorder compatible with this machine M E Error No 2500 Is Displayed See Auto head align has failed Press OK and repeat operation lt See manual gt in Error Message Is Displayed on the LCD on page 72 Automatic Print Head Alignment has failed 90 Troubleshooting Cannot Print Properly from a Digit
91. mode before performing operation The Card Slot is set to Read write mode You cannot print in this mode After writing on the memory card set to Read only mode LCD Cannot Be Seen At All Cannot see the display on the LCD If the POWER lamp is off The machine is not powered on Connect the power cord and press the ON OFF button The machine will power on and the LCD will display a message If the POWER lamp is lit The LCD may be in the screen saver mode On the Operation Panel press a button other than the ON OFF button 74 Troubleshooting An Unintended Language Is Displayed on the LCD The language you want to be displayed Select the language you want to be displayed according to the following is not selected procedure 1 Press the HOME button Wait for about 5 seconds select jj and then press the OK button 2 Press the button to select S then press the OK button 3 Press the Y button four times then press the OK button If the Bluetooth unit is connected to the machine press the W button five times and then press the OK button 4 Press the 4 or button to select the language you want to be displayed then press the OK button Troubleshooting 75 Cannot Install the MP Drivers If you were unable to proceed beyond the Printer Connection screen follow Windows the procedure below to reinstall the MP Drivers Unable to proceed beyond the
92. n Panel on page 2 3 Select Device settings then press the OK button 4 Select PictBridge settings then press the OK button 5 Select the item to set then press the OK button 6 Select the item then press the OK button 7 Confirm the print settings select Next and then press the OK button 8 Repeat steps 5 and 6 to specify the item 9 After finishing all settings you need select OK and then press the OK button Setting items Page size Select the page size when printing directly from a PictBridge compliant device Media type Select the media type when printing directly from a PictBridge compliant device Print quality Select the print quality when printing directly from a PictBridge compliant device Bordered Borderless Select bordered or borderless print Photo opt pro Activate deactivate the Photo Optimizer pro function Automatically optimizes brightness and tone of a photo Vivid photo Activate deactivate Vivid photo function Makes green and blue more lively Face brightener Activate deactivate Face brightener function Brightens a darkened face on the photo taken against the light Noise reduction Activate deactivate the Noise reduction function Reduces the noise on blue areas like the sky as well as on black areas Image optimizer Activate deactivate Image optimizer function Corrects and smooths the jagged contours for printing Red eye correc Activate deactivate Red eye corr
93. n the Auto Sheet Feeder Print Head nozzles are clogged Press the OK button to dismiss the error message and print the nozzle check pattern to check the status of the Print Head See Printing the Nozzle Check Pattern on page 57 The Paper Output Slot is exposed to strong light Press the OK button to dismiss the error message and then adjust your operating environment and or the position of the machine so that the Paper Output Slot is not exposed directly to strong light After carrying out the above measures if the problem continues after aligning the Print Head again press the OK button to dismiss the error message and then perform Manual Print Head Alignment For details on Manual Print Head Alignment see Manual Print Head Alignment on page 65 Troubleshooting 73 Message Action The remaining level of the following ink cannot be correctly detected Replace the ink tank U130 The remaining ink level cannot be correctly detected Replace the ink tank and close the Scanning Unit Printer Cover Printing with an ink tank that was once empty may damage the machine If you want to continue printing in this condition you need to release the function for detecting the remaining ink level Press and hold the Stop Reset button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Ca
94. nd PictBridge compliant devices depending on the model For details refer to your Canon brand PictBridge compliant device s instruction manual Shooting Info Exif Data You can print shooting Info Exif Data on photos in list format or in the margins of specified photos In Layout select the item with the i icon 35 mm Film Style Layout Contact Printing Layout You can print selected photos or index specified photos in 35 mm film style layout contact printing layout In Layout select the item with the film icon Note Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge compliant device When disconnecting the USB cable between the PictBridge compliant device and machine follow the instructions given in the device s instruction manual You cannot set or do the following by operating on the PictBridge compatible device Print quality setting Machine maintenance Printing Photographs Directly from a Compliant Device 47 Confirming or Changing PictBridge Print Settings on the Machine You can confirm and change the print settings such as media type and size that are preset to the machine and applied to PictBridge printing Displaying the PictBridge Settings Screen and Specifying the Settings 1 Turn on the machine See Turning the Machine On and Off on page 4 2 Select Settings on the HOME screen See Basic Operation for the Operatio
95. nd blue f adjustment was not done successfully the Auto head align has failed error message is displayed on the LCD For details see Error Message Is Displayed on the LCD on page 72 If results of Automatic Print Head Alignment are not satisfactory perform Manual Print Head Alignment For details see Manual Print Head Alignment on page 65 64 Routine Maintenance m Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory follow the procedure below to perform Manual Print Head Alignment For details on performing Automatic Print Head Alignment see Automatic Print Head Alignment on page 64 1 Make sure that the machine is turned on and then load three sheets of A4 or Letter sized plain paper in the Auto Sheet Feeder or the Cassette Important You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded Be sure to use A4 or Letter sized plain paper 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 5 Select Maintenance then press the OK button The Maintenance screen is displayed
96. ng Cause Printing on inappropriate type of paper Action Check to see if the paper you are printing on is not too thick or curled See Media Types You Cannot Use on page 10 When performing Borderless Printing print quality may be reduced at the top and bottom edges of the paper Make sure that the paper you are using is suitable for Borderless Printing For details refer to the Printer Driver Guide on screen manual Paper is curled If you are using paper with either any of the corners or the whole printing surface curled the paper may become dirty not feed properly or both Use such paper after correcting paper curl as follows 1 With the printing side A facing up cover the paper with a fresh sheet of plain paper to avoid staining or scratching the surface 2 Roll up the paper in a direction opposite to paper curl as seen below 1 2 Ey 2 3 Check to see that the paper curl is corrected to within approximately 0 08 to 0 2 inches 2 to 5 mm B in height We recommend printing curl corrected paper one sheet at a time Printing on thick paper Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper If you notice abrasion even with the media type set correctly to match the loaded paper set the machine to prevent paper abrasion Clear the Prevent paper abrasion check box once printing is complete and t
97. ngs l OK J OK 1 Vivid photo OFF 5 Borderless B ivid photo Date OFF 2 Photo opt pro ON a 6 File no OFF 3 Noise reduction OFF 7 Red eye correc OFF 4 Face brightener OFF 8 lt gt Advanced Advanced Printing will be made using the Printing will be made using the following settings following settings OK OK a a Image optimizer OFF 1 9 Brightness standard Brightness standard 10 Contrast standard Contrast standard i 11 Color hue original Color hue original 12 No effects 13 Easy photo reprint and Film print modes Advanced nE Printing will be made using the following gull Borderless Face brightener OFF Fade restoration OFF 14 Brightness standard 1 Select bordered or borderless print Bordered Borderless Note When Plain paper is selected in Media type bordered printing will be performed even if you select Borderless 2 Activate deactivate to print the shooting date ona photo 1 Print the shooting date on a photo Date OFF Date ON 3 Activate deactivate to print the file no on a photo Print the file no on a photo File no OFF File no ON Note It is not possible to print both the shooting date and the file no under the following conditions Layout print is selected as a print function in the Memory card mode and or Credit card is selected in Page size Under these conditions even if
98. non shall not be liable for any machine malfunction or damage caused by refilled ink tanks See Replacing an Ink Tank on page 50 The following ink tank cannot be recognized U140 U150 The ink tank is not compatible with this machine The lamp on the ink tank is off Install an appropriate ink tank See Replacing an Ink Tank on page 50 An Ink tank error has occurred The lamp on the ink tank is off Replace the ink tank See Replacing an Ink Tank on page 50 Moke Error code Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and then turn on the machine If the same error occurs contact a Canon service representative Scanner is not operating correctly Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and then turn on the machine If the same error occurs contact a Canon service representative Release the scanner lock switch and turn the power off and back on The Scanner Lock Switch is not released Slide the Scanner Lock Switch to the release position y and press the ON OFF button to turn the machine off Then turn the power back on If this error still remains contact a Canon service representative The card is currently write enabled Set to read only
99. not Print Properly from a Photo Index Sheet eir oaa rae enaa E KEA ater 92 Cannot Scan Films ccecceeeeeeceeseeereeeees 93 Appendiks ruinis seria Reading the On screen Manuals as Specifications 0 scicsssceisssccsssoeesssdeeedevtessaess Safety Precautions ccceesesseeeeeeeeeens 98 Legal Limitations on Use of Your Product and Use of Images eeeeceeeeeereenteeeeees 101 Users in the U S A cccecceeseereeeteeereeneeees 102 Nie aeaii saraan anino isanos randas Saanen anaana 106 Before Printing Basic Operation for the Operation Panel A HOME button B Easy Scroll Wheel C OK button E Easy Scroll Wheel Turn the Easy Scroll Wheel left or right to select the setting item The selected item is highlighted or surrounded by a frame You can also use the 4 W 4 or P button to select the setting items E HOME button This section describes the procedure to display each mode from the HOME screen 1 Display the HOME screen 8 1 Press the HOME button The HOME screen will be displayed Copy Remaining ink vol Introduction 2 Select the mode fi lt f 1 Turn the Easy Scroll Wheel to select the f mode then press the OK button A gt Example Select Memory card Memory card The selected mode screen will be appeared e5 amp Note Remaining ink vol _ Introduction When you select a mode and press the Function button f2 Introduction the instructions for the sel
100. nt head U051 The type of print head is incorrect Install the correct print head U052 Follow the directions given in the Easy Setup Instructions to install the Print Head If the Print Head is already installed remove the Print Head once and then reinstall it If the error is not resolved the Print Head may be damaged Contact your Canon service representative Inner cover is open Close the inner cover and press OK If the Inner Cover is open when starting printing close it and then press the OK button on the machine Do not open or close the Inner Cover while printing as this can damage the machine Some ink tanks are not installed in place U072 More than one ink tank of the following color is installed U071 Possible causes are as follows Some ink tanks are not installed in the correct position More than one ink tanks of the same color are installed Confirm that the ink tanks are installed in the appropriate positions See Replacing an Ink Tank on page 50 The ink absorber is almost full Press OK to continue printing Contact the service center The machine has a built in ink absorber to hold the ink used during Print Head Cleaning for example This error message indicates that the ink absorber is nearly full Press the OK button to cancel the error so you can continue printing However because printing is disabled once the ink absorber becomes
101. ntensity setting set too high Especially if you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion In this case reduce the Intensity setting in the Operation Panel and try printing again Printing beyond the recommended printing area If you are printing beyond the recommended printing area of your printing paper the lower edge of the paper may become stained with ink Resize your original document in your application software For details on recommended printing area refer to Printing Area in the User s Guide on screen manual E Colors Are Uneven or Streaked Action Print quality is not set appropriately In the Operation Panel set Print quality in each mode to High quality priority Especially when printing a document that requires a lot of ink increasing the Print quality setting is effective in reducing uneven colors E Printing Problems When Copying The original document is not loaded correctly Check that the original is loaded correctly on the Platen Glass See Loading Original Documents on page 6 The print quality setting is not suitable for the original Set the print quality to suit the type of your document See Setting Items in Each Mode on page 22 The original document is not loaded with the side to be copied faced down When loading the original on the Platen Glass
102. nv 10 sized envelope Important You need to print from the computer to print on envelopes Do not use envelopes with embossed or treated surfaces a double flap pressure seals or sticker flaps Select either DL Env or Comm Env 10 in the printer driver according to the envelope size you are using If you do not the address will be printed in the wrong direction Loading Envelopes in the Auto Sheet Feeder 1 Load the envelope against the Cover Guide the right side of the Paper Support Load with the front face UP and the rear flaps DOWN on the left A maximum of 10 envelopes can be loaded at once Important Make sure that the Cover Guide is set upright when you load paper in the Auto Sheet Feeder 4 Printing orientation 2 Make sure the flaps are folded Pinch the Paper Guide and slide it against the left side of the envelope Press the Paper Feed Switch so that the Auto Sheet Feeder lamp lights up In the printer driver select Envelope in Media Type and then select DL Env or Comm Env 10 in Page Size For details on printer driver settings see Printing with Windows on page 27 or Printing with Macintosh on page 28 20 Before Printing Loading Envelopes in the Cassette 1 Align the envelope stack against the right side of the Cassette Load with the front face DOWN The flap of the envelope will appear facing UP on the left side A maximum of
103. oading paper see Loading Paper on page 16 Foreign object in the Auto Sheet Make sure that there are no foreign objects in the Auto Sheet Feeder or Feeder or Cassette Cassette Envelopes not prepared or loaded When printing on envelopes refer to Envelopes in the User s Guide on screen properly manual and prepare the envelopes before printing Once you have prepared the envelopes load them in the machine in portrait orientation If the envelopes are placed in landscape orientation they will not feed properly Inner Cover is not completely closed Close the Inner Cover completely Paper does not feed properly if the Inner Cover is even slightly open 84 Troubleshooting Paper Jams Paper jammed in the Paper Output Slot Remove the paper following the procedure below or the Auto Sheet Feeder 1 Slowly pull the paper out either from the Auto Sheet Feeder or from the Paper Output Slot whichever is easier Ifthe paper tears and a piece remains inside the machine open the Scanning Unit Printer Cover and remove it After removing all paper close the Scanning Unit Printer Cover turn the machine off and turn it back on Be careful not to touch the components inside the machine if you cannot pull the paper out turn the machine off and turn it back on The paper will be ejected automatically 2 Reload the paper in the machine and press the OK button on the machine If
104. oading the paper in the machine see Paper Does Not Feed Properly on page 84 to confirm that you are using the correct paper and are loading it into the machine correctly If you cannot remove the paper or if the paper tears inside the machine or if the paper jam error continues after removing the paper contact your Canon service representative Paper jammed inside the machine at Remove the paper following the procedure below the duplex transport section 1 Remove the Cassette If the paper is loaded in the Auto Sheet Feeder remove the paper from the Auto Sheet Feeder and close the Paper Support 2 Stand the machine with the left side down 3 Slowly pull the jammed paper out while pulling the green cover toward you A Caution Set the machine back to its original position immediately after removing the jammed paper 4 If any paper is sticking out of the Cassette reload the paper in the Cassette Reload paper in the Auto Sheet Feeder if necessary 5 Insert the Cassette into the machine 6 Press the OK button on the machine Note When reloading the paper into the machine see Paper Does Not Feed Properly on page 84 to confirm that you are using the correct paper and are loading it into the machine correctly If you cannot remove a sheet of paper or a teared piece of paper inside the machine or if the paper jam error continues after removing the paper contact your Canon service representative
105. on failure and fire If you hear thunder disconnect the power supply of the machine and refrain from using it Leaving the machine plugged in may cause fire electric shock or damage to the machine depending on the thunder storm 98 Safety Precautions Cleaning the machine Use a damp cloth to clean the machine Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the machine it could cause a fire or electric shock Always unplug the machine from the power outlet before cleaning the machine If you accidentally switch the machine on while cleaning it you could injure yourself or damage the machine Maintaining the machine Do not attempt to disassemble or modify the machine There are no user serviceable parts inside the machine The machine contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the machine Do not use highly flammable sprays near the machine This could cause a fire or electric shock if the spray comes into contact with electrical components inside the machine A Caution You may cause injury or damage the machine if you ignore any of these safety precautions Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration Do not install t
106. on to specify the number of 1 Auto sheet feeder copies Copies _ A4 A o1g Plain paper 6 Load the original on the Platen Glass Standard See Loading Original Documents on page 6 _ Special cony Proview T Press the Color button for color copying or the Black button for black amp white copying 30 Copying Using Other Copy Functions Reduced Enlarged Copy Reduces or enlarges copies Two sided copy Copies two original pages onto the sides of a single sheet of paper Borderless copy Copies color images so that they fill the entire page without borders 2 on 1 copy Copies two original pages onto a single sheet of paper by reducing each image 4 on 1 copy Copies four original pages onto a single sheet of paper by reducing each image Four different layouts are available Image repeat Copies an image multiple times onto a single page For the number of times to repeat the image you can select from Auto layout or the machine s pre defined settings Copying 31 Printing from a Memory Card Memory Cards Supported by This Machine The following memory cards are compatible with this machine Memory cards that can be directly inserted into the Card Slot Compact Flash CF Card Supports Type I II 3 3 V Microdrive SmartMedia Supports 3 3 V card only 1 MB and 2 MB cards are not supported MEMORY STICK MEMORY STICK PRO SD Secure Digital memory card
107. ort Inc may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Copyright 1994 1997 Cygnus Solutions All rights reserved Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that the software was developed at Cygnus Solutions Cygnus Solutions may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Ordering Information For additional supplies use the following descriptions and order numbers Description Order Ink Tanks PGI 5 Black 0628B002 CLI 8 Black 0620B002 CLI 8 Cyan 0621B002 CLI 8 Magenta 0622B002 CLI 8 Yellow 0623B002 CLI 8 Photo Cyan 0624B002 CLI 8 Photo Magenta 0625B002 Canon Specialty Papers Photo Paper Plus Glossy 4 x 6 20 sheets 7980A007 Photo Paper Plus Glossy 4 x 6 50 sheets 7980A
108. ory results but can also cause the machine to jam or malfunction Additionally when printing on A5 or smaller sized paper do not use paper thinner than a post card including plain paper or notepad paper cut to a small size Folded curled or wrinkled paper Damp paper Paper that is too thin weighing less than 17 Ib 64 gsm Paper that is too thick non Canon genuine paper weighing more than 28 Ib 105 gsm Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter etc Photo Paper Pro Guidelines Do not touch the print surface until the ink is dry approximately 30 minutes Colors in dark images may appear indistinct at first but will become clearer after approximately 30 minutes Images may become smudged if you place printouts in an album before the ink is completely dry We recommend to allow the ink to dry for 24 hours before placing your printouts in an album Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight Do not store or display printouts in hot or humid conditions Never expose them to heat or direct sunlight Store printouts in photo albums photo frames or presentation binders to pro
109. owing port s In Windows Me or Windows 98 click the Details tab and make sure that MPUSBPRNonn Canon MP960 Printer is selected for Print to the following port If the port setting is not correct change the port setting according to the interface you are using or reinstall the MP Drivers The machine is not connected properly Make sure that the printer cable is securely plugged in to the machine and the computer If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again MP Drivers are not installed properly The MP Drivers may not be installed properly Uninstall them following the procedure described in the Printer Driver Guide on screen manual and reinstall them following the procedure described in the Easy Setup Instructions 88 Troubleshooting E Error Regarding Automatic Duplex Printing Is Displayed The correct media size is not selected First check the Page Size setting in the application software you are printing in the MP Drivers from Then check the Page Size setting on the Page Setup sheet in the printer properties dialog box Windows or the Page Setup dialog box Macintosh The page sizes t
110. printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Pro or other Canon specialty paper See Media Types You Cannot Use on page 10 Media Type setting in the Operation Panel does not match the actual type of paper Check that the Media Type set in the Operation Panel matches the type of the loaded printing paper Print quality is not set appropriately In the Operation Panel set Print quality in each mode to High quality priority This will reduce blurs even when printing images with plenty of adjacent contrasting colors E Printed Surface Is Scratched Paper Is Smudged Cause Action Paper Feed Roller is dirty If paper is not feeding properly clean the Paper Feed Rollers Cleaning the Paper Feed Rollers will wear the rollers so perform this procedure only when necessary For details on cleaning see Cleaning the Paper Feed Rollers Roller Cleaning on page 68 Inside of the machine is dirty When performing Two sided copy if the paper size specified using the Operation Panel does not match the actual size of paper loaded in the paper source the inside will become stained with ink causing printed paper to become smudged Perform the Bottom Plate Cleaning to clean the inside of the machine For details on cleaning see Cleaning the Inside of the Machine Bottom Plate Cleaning on page 69 Troubleshooti
111. rientation regardless paper loaded in the Cassette jammed of the printing orientation inside the machine Remove the paper following the procedure below 1 Turn off the machine and then open the Rear Cover 2 Fold a piece of A4 or Letter sized plain paper in four push it in until it hits the jammed paper then pull out the paper folded in four 3 Close the Rear Cover then turn on the machine Wait until the jammed paper is automatically ejected If you cannot remove the jammed paper or the paper jam error continues after removing the paper contact your Canon service representative Paper jammed inside the machine at Remove the paper following the procedure below 1 Open the Rear Cover the transport unit Be careful not to touch the components inside the machine if you cannot pull the paper out turn the machine off and turn it back on The paper will be ejected automatically 3 Close the Rear Cover 4 If you were not able to remove the paper out in step 2 remove the Cassette 5 Slowly pull the jammed paper out 6 If any paper is sticking out of the Cassette reload the paper in the Cassette 7 Insert the Cassette into the machine again and press the OK button on the machine If you turned off the machine in step 2 all print jobs in queue are canceled Reprint if necessary 86 Troubleshooting Paper jammed inside the machine at the transport unit Note Continued When rel
112. rinting Preferences Add Printer EERE Printer OPages 1 65535 Enter either a single page number or a single page range For example 5 12 E Piirto fie Preferences Find Printer Number of copies 1 1 JEEG Ta le 5 Man B Poge Setup af Ctects i Protes Mshtenence tin Paper Letter at in 215 9273 en Meda Ipe Pian Pacer x Pao Sexe Pame Feed Srch D Olah swotad Oras Onom Orso O Manual C ray caie Pring Previas betore petng Ce Cone C Nee Printing from Your Computer 27 Printing with Macintosh 1 ol oO N O Turn on the machine and load the paper in the machine See Turning the Machine On and Off on page 4 and Loading Printing Paper on page 8 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 Create a document or open a file to print using an appropriate application software Select Page Setup on the application software s File menu Confirm that MP960 is selected in Format for Select the desired paper size in Paper Size Click OK Select Print on the application software s File menu Select Quality amp Media in the pop up menu 0 Specify the required settings Make sure that Paper Feed Switch is selected in Paper Source Settings Page Attributes wy Format fof MP960 g Canon MP960 Paper Siz US Letter is 8 50
113. rom a Memory Card 35 Printing Using the Photo Index Sheet 1 2 10 Select Scan sheet and print then press the 11 Place the Photo Index Sheet face down on the Platen Glass then press the OK button Turn on the machine and load A4 or Letter sized paper See Turning the Machine On and Off on page 4 and Loading Printing Paper on page 8 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 Select Photo index sheet on the HOME screen See Basic Operation for the Operation Panel on page 2 Select Index sheet print then press the OK button Insert a memory card into the Card Slot See Inserting the Memory Card on page 33 Select a range of images to include in the Photo Index Sheet then press the OK button Press the Color button Fill in the appropriate circles in the Photo Index Sheet Canon Photo Index Sheet 1 Prine Settings Select ony on ire Load the type of paper you selected in the Photo Index Sheet See Loading Printing Paper on page 8 OK button 36 Printing from a Memory Card Photo Printing from Photo or Film You can scan photos and 35 mm film into and then print them from the machine For film both film strips six connected frames per strip after regular developing and slides one frame per mounted slide are supported Various effects can be applied to the images before printing them Scanning a Photo
114. s Refer to the Printer Driver Guide on screen manual Windows Note If the installer was forced to be terminated due to an Windows error the system may be in an unstable condition and you may not be able to install the drivers Restart your computer before reinstalling 76 Troubleshooting Cause Action The Setup CD ROM is defective Wi Click Start select My Computer and confirm that the CD ROM icon A is visible In non XP Windows double click the My Computer icon and confirm that the CD ROM icon 4 is visible in the window Confirm that the CD ROM icon is displayed when you insert the CD ROM If the CD ROM icon is not displayed restart your computer If the icon is still not displayed try different disks and see if they are displayed If other disks are displayed there is a problem with the Setup CD ROM Contact a Canon service representative Cannot Connect to Computer Properly E Printing Speed Is Slow USB 2 0 Hi Speed Connection Does Not Work Your system environment is not fully If your system environment is not fully compatible with USB 2 0 Hi Speed the compatible with USB 2 0 Hi Speed machine will operate at a lower speed provided under USB 1 1 In this case the machine operates properly but printing speed may slow down due to communication speed Check the following to ensure that your system environment supports USB 2 0 Hi Speed connection The USB port on your computer
115. s 24 Cleaning inside 69 platen glass and document cover 68 roller 68 CLI 8BK Black 50 CLI 8C Cyan 50 CLI 8M Magenta 50 CLI 8PC Photo Cyan 50 CLI 8PM Photo Magenta 50 CLI 8Y Yellow 50 Copying 30 E Easy Scroll Wheel 2 F Function Buttons 3 H HOME button 2 L Legal Limitations on Use of Your Product and Use of Images 101 Loading Original Documents 6 Loading Printing Paper Auto Sheet Feeder 17 Cassette 18 Envelopes 20 recommended paper and requirements 8 Media cannot use 10 specialty 11 Media Type 8 Memory Card inserting 33 removing 34 supported by this machine 32 N NAVI Button 3 Nozzle Check Pattern examining 58 printing 57 P PGI 5BK Black 50 Photo Printing from Photo or Film 37 scanning a film 37 scanning a photo 37 select and print 41 Print Head automatic print head alignment 64 cleaning 60 deep cleaning 62 manual print head alignment 65 Printing from a Memory Card 32 Photo Index Sheet 36 select and print 34 Printing from Your Computer 27 Macintosh 28 Windows 27 Printing Photographs Directly from a Compliant Device 43 connecting 43 PictBridge 45 R Replacing Ink Tanks 52 ink level information 50 knowing when to replace ink tank 51 Routine Maintenance 50 replacing ink tanks 52 S Safety Precautions 98 Scanning Images 29 Specialty Media 11 Specifications copy 95 general 95 PictBridge 96 scan 95 System Requirements 96 T Troubleshooting 71 Turning off t
116. s B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 1 516 328 5600 E Canon U S A INC LIMITED WARRANTY USA Only The limited warranty set forth below is given by Canon U S A Inc Canon USA with respect to the new or refurbished Canon brand product Product packaged with this limited warranty when purchased and used in the United States only The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products Defective parts or a defective Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ASF and proven to be defective upon inspection will be a repaired b exchanged for new or comparable rebuilt recovered remanufactured repaired and or recycled parts or c exchanged for a refurbished Product as determined by the Canon USA repair facility or the ASF Warranty repair or replacement shall not extend the original warranty period of the Product A dated proof of purchase is req
117. se a USB cable recommended by the device s manufacturer A Caution Do not connect any equipment other than PictBridge compliant devices or optional Bluetooth Units BU 20 to the Direct Print Port of the machine If you do so electric shock fire or damage to the device could result Note When printing photos with the digital device connected to the machine we recommend the use of the AC adapter supplied with the device If you are using the device battery be sure to charge it fully 1 set up the machine Refer to the Easy Setup Instructions to set up the machine and make it ready for printing Note The Print Head cannot be aligned using the controls of the PictBridge compliant device If Print Head alignment is not yet performed and the MP Drivers are not installed in the computer be sure to align the Print Head See Aligning the Print Head on page 64 2 Turon the machine and load the paper in the machine See Turning the Machine On and Off on page 4 and Loading Printing Paper on page 8 Printing Photographs Directly from a Compliant Device 43 3 Connect the PictBridge compliant device to the machine Note Depending on the model or brand of your device you may have to select a print mode compliant with PictBridge before connecting the device You may also have to turn on the device or select Play mode manually after connecting the device to the machine Perform necessary operations on t
118. size Standard sizes A4 B5 A5 Letter and Legal Auto Sheet Feeder only Non standard sizes for the Auto Sheet Feeder 2 13 x 3 39 to 8 5 x 23 54 0 x 86 0 mm to 215 9 x 584 2 mm Non standard sizes for the Cassette 3 5 x 5 to 8 5 x 11 69 89 0 x 127 0 mm to 215 9 x 297 0 mm Paper weight 17 to 28 Ib 64 to 105 gsm non Canon genuine plain paper However you can use art paper that is not produced by Canon that is up to 53 Ib 200 gsm only in the Auto Sheet Feeder Do not use paper heavier than this except for supported Canon genuine paper as it could jam in the machine You can load up to 150 sheets of plain paper 17 Ib 64 gsm 0 52 inches 13 mm in height However proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions either very high or low temperature and humidity In such cases reduce the sheets of paper you load at a time to around half around 0 2 inches 5 mm in paper stack height Do not stack more than 50 sheets in the Paper Output Tray When Printing on 5 x 7 4 x 6 or 2 13 x 3 39 Credit Card sized paper Load 2 13 x 3 39 credit card sized paper only in the Auto Sheet Feeder You can load up to 20 sheets of 4 x 6 or 2 13 x 3 39 credit card sized paper and 10 sheets of 5 x 7 paper We recommend using genuine Canon photo media when printing photographs Refer to Printing Media in
119. sufficient ink but its ink lamp is flashing red an ink tank may be installed in a wrong position Confirm that the ink tanks are installed in the appropriate positions See Replacing an Ink Tank on page 50 Ink tank is not installed securely Part Open the Scanning Unit Printer Cover and check the ink lamps of the orange tape is remaining If the ink lamp is not lit press the fs mark on the ink tank until it clicks into place The ink lamp lights up red when the ink tank is fully inserted Make sure all of the orange tape is peeled off the ink tank and the air hole is completely exposed as illustrated in A If any orange parts are left as in B remove all of the orange parts A Correct L shaped air hole B Incorrect Part of the orange tape is remaining Peel off the tape completely along the perforation Unnecessary print jobs are left in Restarting your computer may solve the problem queue Computer problems If there are any unnecessary print jobs follow the procedure below to delete them Windows 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual 2 Click the Maintenance tab and then View Printer Status 3 Click Display Print Queue 4 Select Cancel All Documents Purge Print Documents in Windows Me or Windows
120. t If the ALARM lamp lights up or flashes orange and an error message is displayed on the LCD see Error Message Is Displayed on the LCD on page 72 If you are using the machine connected to a computer turn on your computer To turn off the machine press the ON OFF button When the POWER lamp stops flashing the machine is turned off Important About the Power Plug When removing the power plug after turing off the machine be sure to confirm that the POWER lamp is not lit If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing blue the machine may become unable to print See Keeping the Best Printing Results on page 55 Before Printing Setting the Power Save Mode The machine enters Power save mode if not operated for a certain interval In the Power save mode the internal fluorescent lamp is turned off and only the POWER lamp stay lit You can configure the interval that the machine waits before entering Power save mode See Other Settings in Changing the Machine Settings of User s Guide on screen manual When you try to copy or scan the machine will exit from Power save mode If you use the machine frequently we recommend that you set the Power save transfer time to 1 hour or 4 hours The Screen saver Mode The LCD goes out if the machine is not operated for 5 minutes Press any button to restore the display You cannot change the wait time b
121. te If the ink level is low the nozzle check pattern is not printed correctly Replace the relevant ink tank See Replacing an Ink Tank on page 50 1 Check the nozzle check pattern you printed g B a z z EE E M ee eee eee A MT M K E E EE Ee eA w tal 1 Check if lines in this pattern are missing A B A Good B Lines are missing 2 Check if there are white streaks in this pattern A B A Good B White streaks present 58 Routine Maintenance 2 The confirmation screens for white streaks and missing lines are displayed alternately Select the pattern that is closer to the nozzle check pattern that you printed f There Are No Missing Lines and No White Streaks 1 Select All A and press the OK button The LCD returns to the Maintenance screen f Lines Are Missing or White Streaks Are Present 1 Select Also B and press the OK button The cleaning confirmation screen is displayed 2 Select Yes and press the OK button to start Print Head Cleaning See Print Head Cleaning on page 60 Which is closer for printed color patterns hich is closer for inted color patterns Algo B EH HA H 1 Which is closer for printed color patterns A B a inted color patterns A B 1 hich is closer for Nozzle clogged Clean
122. tect them from direct exposure to air or sunlight Do not mount printouts in an adhesive type album as you may not be able to remove them Note that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow 10 Before Printing m Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality Photo Quality Media Media Suited for Business Glossy Photo Paper Documents Matte Photo Paper High Resolution Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy uaa eet Photo Paper Plus Semi gloss Photo Paper Pro Fine Art Paper Photo Rag hi Photo Stickers E Using the Auto Sheet Feeder and the Cassette This machine offers two paper sources to load printing paper the Auto Sheet Feeder found at the top of the machine and the Cassette found at the front of the machine A Auto Sheet Feeder B Cassette Before Printing 11 When Printing for the First Time At purchase the machine is set to feed from the Auto Sheet Feeder If you are printing without changing paper source settings load paper in the Auto Sheet Feeder Note For details on loading paper see Loading Paper in the Auto Sheet Feeder on page 17 A Load plain paper in the Auto Sheet Feeder To Change the Paper Source The Auto Sheet Feeder lamp lights up when feeding from the Auto Sheet Feeder and the
123. the item and press the OK Print button pall Auto sheet feeder 4 x6 101 6x152 4 Photo Plus Glossy 2 Confirm the total number of copies for the selected photos 3 Confirm the selected photos and number of High quality priority copies for each photo 2 Cio of sheets 001 _ 00 Advanced _ _ Check photo_ 4 Change the advanced print settings irp Vereen 4 3 5 Press the Color button The specified number of copies of each photo will be printed 1 Using Other Printing Functions Layout print Prints photos your pasted in the specified layout Sticker print Prints your favorite photo with a frame on Canon Photo Stickers DPOF print Prints according to the Digital Print Order Format DPOF settings on your digital camera if you have specified them Captured info print Prints information on photographs at the time of its shooting Exif info in the margin of Photo index print or selected individual photos Photo index print Prints an index of all the photos saved on a memory card Print all photos Prints all photos saved on the memory card Using Useful Display Functions Change display The display method of a photograph can be changed Trimming Edits images displayed on the LCD by cropping them Search When there are a lot of photos saved on the memory card displays and prints only photos shot on the specified date or within the specified range of dates Printing f
124. the machine and leave it out in the open This will cause the ink tank to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use an ink tank within six months of first use Color ink may be consumed even when printing a black and white document or when black and white printing is specified Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning which may be necessary to maintain the machine s performance When an ink tank is out of ink replace it immediately with a new one Open the Paper Output Tray 1 Put your finger on the top of the Paper Output Tray and open it gently Make sure that the machine is turned on and raise the Scanning Unit Printer Cover until it stops The Print Head Holder moves to the center A Caution Do not hold the LCD or the Operation Panel f the Document Cover is opened you cannot open the Scanning Unit Printer Cover Be sure to open the Scanning Unit Printer Cover and the Document Cover at the same time Important If the Scanning Unit Printer Cover is left open for more than 10 minutes the Print Head Holder moves to the right Close and reopen the Scanning Unit Printer Cover to return the holder to the center A Caution Do not hold the Print Head Holder to stop or move it Do not touch the metallic parts inside the machine 52 Routine Maintenance 4 Remo
125. then press the OK button The nozzle check pattern is printed M Maintenance Nozzle check pattern 8 Deep cleaning Auto head align Manual head align Head alignment print Do you want to start cleaning 60 Routine Maintenance Check the print head condition with the printed nozzle check pattern and take appropriate action See Examining the Nozzle Check Pattern on page 58 Note If the problem is not resolved after performing steps 4 and 5 twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 62 Routine Maintenance 61 Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning try Print Head Deep Cleaning which is a more powerful process Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning so perform this procedure only when necessary Note Make sure that the Inner Cover is closed 1 Make sure that the machine is turned on then load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder or the Cassette 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 St
126. tions are not available depending on the country of purchase 5 Specify the media type Glossy Photo Paper Matte Photo Paper Photo Plus Glossy Plain paper Photo Paper Pro 6 Adjust print quality according to the original Fast speed priority Standard High quality priority Note Fast speed priority can be selected when Plain paper is selected as the media type if you used Fast speed priority with media type set to Plain paper and the quality is not as good as expected select Standard or High quality priority and try copying again Select High quality priority to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Before Printing 23 Memory Card Easy Photo Reprint and Film Print Modes This section describes the paper and print settings for Memory card Easy photo reprint and Film print modes Print Settings Confirmation Screen You can specify the paper settings for printing or print quality Note Paper size media type and print quality settings are specified for the paper source selected by the Paper Feed Switch Confirm the selected paper source Example Screens displayed in Select and print in the Memory card mode the Easy photo reprint mode or the Film print mode See Printing Photographs Stored on a Memory Card on page 34 or Printing Scanned Photographs on page 41 3 Select and print Print Y Auto sheet fe
127. uired at the time of warranty service A copy of your dated bill of sale will satisfy this requirement This warranty does not cover any accessories or any consumables such as paper or ink cartridges as to which there shall be no warranty or replacement 102 Safety Precautions This limited warranty shall only apply if the Product is used in conjunction with compatible computers peripheral equipment and software Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment and software that may be distributed with the Product are sold as is and without warranty of any kind by Canon USA including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper packaging by you alteration accident electrical current fluctuations improper use failure to follow operating or maintenance instructions in or environmental conditions
128. under the ink out condition If an empty ink tank is displayed distinctly from other ink tanks U163 The following ink has run out Replace the ink tank C C Ink tanks with no ink Ink has run out Replace the ink tank Printing under the current condition may damage the machine f you want to continue printing in this condition you need to release the function for detecting the remaining ink level Press and hold the Stop Reset button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition Routine Maintenance 51 E Replacing Ink Tanks 3 Open the Inner Cover When ink tanks run out of ink replace them using the following steps Important Handling Ink To maintain optimal printing quality we recommend the use of specified Canon brand ink tanks Refilling ink is not recommended Once you remove an ink tank replace it immediately Do not leave the machine with ink tanks removed Replace empty tanks with new ones Inserting partially used ink tanks may cause the nozzles to clog Furthermore with such tanks the machine will not be able to inform you when to replace the tanks properly Once an ink tank has been installed do not remove it from
129. ution Optical resolution horizontal x vertical max 4800 dpi x 4800 dpi Interpolated resolution max 19200 dpi x 19200 dpi Gradation Input Output 48bit 8bit 48bit 24bit RGB each 16bit 8bit Appendix 9 a Camera Direct Print PictBridge Paper size Default Selections based on the machine setting 10 x 15 cm 4 x 6 Photo Paper Plus Glossy Photo Paper Pro Photo Paper Plus Semi gloss Glossy Photo Paper Glossy Photo Paper Everyday Use Photo Paper Glossy Photo Stickers f 13 x 18 cm 5 x 7 Photo Paper Plus Glossy A4 8 5 x 11 Photo Paper Plus Glossy A4 Letter Photo Paper Pro A4 Letter Photo Paper Plus Semi gloss A4 Letter Glossy Photo Paper A4 Letter Glossy Photo Paper Everyday Use A4 Photo Paper Glossy Letter Plain Paper A4 Letter 5 4 x 8 6 cm Credit card Glossy Photo Paper Card Size 20 x 25 cm 8 x 10 Photo Paper Pro 10 1 x 18 cm 4 x 7 1 Photo Paper Pro 2 1 Canon brand sticker Printing on this paper is available only when the Layout function on your camera has a 16 up option See Recommended Paper and Requirements on page 8 2 If using a Canon PictBridge compatible camera you can select it Paper type Default Selections based on the machine setting Photo Photo Paper Plus Glossy Glossy Photo Paper Fast Photo Photo Paper Pro Plain Paper A4 Letter only Layout Default Selections based on the machine setting Borderless Border
130. ve and easy to use extended service program that provides up to three full years of service and support coverage at a very attractive price CarePAK offers toll free Canon technical support and includes Canon s superb InstantExchange product replacement program For further information about extending your Canon service and support call 1 800 385 2155 or visit our Web site at www canonesp com CarePAK must be purchased during your product s warranty period For more information and updated program specifics please visit our web site at www canontechsupport com Support program specifics are subject to change without notice Canon PIXMA MP960 Photo All in One Quick Start Guide Canon PIXMA MP960 Photo All in One Quick Start Guide Copyright This manual is copyrighted by Canon U S A Inc with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or in part without the prior written consent of Canon U S A Inc 2006 Canon U S A Inc Disclaimer Canon U S A Inc has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon PIXMA MP960 Photo All in One All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be repr
131. ve the ink tank whose lamp is flashing fast 1 Push the tab and remove the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Note Donot remove more than one ink tank at a time Be sure to replace ink tanks one by one when replacing more than one ink tank 1 Do NOT touch the Print Head Lock For details on ink lamp flashing speeds see Lever remove only the ink tank Getting the Ink Level Information on page 50 5 Prepare the replacement tank 1 A 1 Remove the new ink tank from its packaging m then pull the orange tape in the direction of the arrow A so that the protective film does not remain on the air hole B Then remove the film completely C Important Make sure that all the orange tape has been peeled off along the perforation If part of the orange tape is remaining ink may leak out when you remove the protective cap and may not eject properly when printing 2 Remove the orange protective cap from the bottom of the ink tank Discard the cap once it is removed Important e Be sure to remove the clear film from the ink tank in the exact order shown in step 5 1 as failure to follow this step may cause the ink to leak and stain your clothes and hands Do not squeeze the side of ink tanks as this may
132. x 6 101 6 20 sheets 4 x 6 101 6 Photo Everyday Use x 152 4 mm x 152 4 mm Paper Matte Photo MP 101 10 sheets A4 Letter 10 sheets A4 Letter Matte Photo Paper 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 Paper x 152 4 mm x 152 4 mm Photo Paper GP 502 10 sheets Letter 10 sheets Letter Glossy Glossy 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 Photo x 152 4 mm x 152 4 mm Paper Photo Paper PP 101 10 sheets A4 Letter 5 x 10 sheets A4 Letter 5 x Photo Plus Plus Glossy 4 7 127 0x 177 8 mm 7 127 0x177 8mm Glossy 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 x 152 4 mm x 152 4 mm Photo Paper PP 101D 10 sheets A4 Letter 5 x 10 sheets A4 Letter 5 x Plus Double 7 127 0 x 177 8 mm 7 127 0 x 177 8 mm Sided 4 Photo SG 101 10 sheets A4 Letter 10 sheets A4 Letter Photo Plus Paper Plus SG 201 10 sheets 8 x 10 10 sheets 8 x 10 Glossy Semi gloss 203 2 x 254 0 mm 203 2 x 254 0 mm 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 x 152 4 mm x 152 4 mm Photo Paper PR 101 10 sheets A4 Letter 8 x 10 sheets A4 Letter 8 x Photo Pro 4 10 203 2 x 254 0 mm 10 203 2 x 254 0 mm Paper Pro 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 x 152 4 mm Wide x 152 4 mm Wide Photo PS 101 1 sheet Not loadable s Photo Plus Stickers 9 Glossy Fine Art Paper FA PR1 1 sheet A4 Letter Not loadable
133. xposed as illustrated in A If any orange parts are left as in B remove all of the orange parts A Correct L shaped air hole B Incorrect Part of the orange tape is remaining Peel off the tape completely along the perforation Media Type setting in the Operation Make sure that the Media Type set in the Operation Panel matches the type of Panel does not match the actual type of the loaded printing paper paper Print Head nozzles are clogged Print the nozzle check pattern to check for uneven ink output If the nozzle check pattern does not print out properly Check if any of the missing colors are due to empty tanks If there is plenty of ink and the machine does not print clean the Print Head and then print the nozzle check pattern to check that ink is ejecting properly If the problem is not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning If the problem is not resolved after performing Print Head Deep Cleaning turn off the machine and perform Print Head Deep Cleaning again after 24 hours or later If the problem is still not resolved after performing Print Head Deep Cleaning twice The Print Head may be damaged Contact your Canon service representative For details on how to print the nozzle check pattern how to clean the Print Head and how to perform Print Head Deep Cleaning see When Printing Becomes Faint or Colors Are Incorrect on page 56
134. y need to be turned on manually or switched to playback mode after connected to the machine Refer to your camera s instruction manual and take perform necessary operation before connection The print head nozzles may be clogged if printing becomes faint or colors are incorrect See When Printing Becomes Faint or Colors Are Incorrect on page 56 Ifthe paper is curled or its surface is scratched during printing make sure that you are using the correct type of paper If the problem is not resolved by using the correct type of paper turn on the Prevent paper abrasion function See Printing on thick paper on page 81 For the errors indicated on the camera and their solution also refer to your camera s instruction manual For details on other troubles with a digital camera contact the manufacturer of the camera Error Message On Camera Action Printer in use The machine is busy perhaps processing a print job from the computer Wait until printing is complete If the machine is warming up wait until the warm up is complete When it is ready the machine starts printing your print job automatically No paper Load paper in the paper source or press the Paper Feed Switch to select the paper source where you have loaded paper the Auto Sheet Feeder or the Cassette and select Continue in the display on your camera Paper Error The page size that cannot be fed from the Cassette is selected Loa
135. y squeeze in the edges of the film holder to release it 2 Mount the film in the film guide with the front side the side showing the correct image face down with the frame order running from left to right and with the tip of the film set under the tabs of the film guide Position the film in the film guide so that the white line marks of the film guide do not obscure the film frames 3 Squeeze the film holder inward lightly and close it completely 38 Photo Printing from Photo or Film 4 5 Note If the film holder will not close properly reposition the film so that its perforations are set properly in the film guide slots and try again Make sure that all the protrusions on the outer edges of the film holder fit into the slots in the film guide when closing the film holder If the film holder does not close completely press the whole film holder gently downward Mounting a film strip that is shorter than the film guide When a film strip that is shorter than the film guide is mounted parts of the images around the blank area may appear pale In this case set the Filler Sheet for film strip A over the blank area to shield it before scanning Setting the Filler Sheet for film strip Mounting a film strip in positions 1 to 4 of the film guide Set the Filler Sheet for film strip A over the blank area positions 7 to 12 to shield it as illustrated You do not have to shield position 5

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