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Canon MultiPASS C555 User's Manual

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1. Reports and Lists Chapter 11 Activity Report The MultiPASS is factory set to automatically print an Activity Report after every 20 transactions If you want to print an Activity Report before it is automatically printed follow this procedure Wi f you prefer the MultiPASS not to print an Activity Report after every 20 transactions note disable the AUTO PRINT setting gt p 14 4 Function 1 Press 07 2 Press 4 se ACTIVITY REPORT Set Eo e The MultiPASS prints an Activity Report PUNE EORI Transactions in the Activity Report are listed chronologically 2 12 27 2000 15 00 FAX 123 4567 CANON d 001 a E HE E AE E JE E E E AE E FE E E E FE IO E AE E FE E III Ok E Ny ACTIVITY REPORT eee o 15 ST TIME CONNECTION TEL CONNECTION ID NO MODE PGS RESULT Bi 12 27 13 43 905 795 1111 Canon CANADA 5001 AUTO RX ECM 1 OK_ 0033 o 12 27 13 45 905 795 1111 Canon CANADA 5002 AUTO RX ECM 1 OK 0024 am 12 27 13 51 03 3758 2111 Canon TOKYO 0001 B CAST ECM 3jJOK 01 18 12 27 14 05 2 887 0166 Canon AUSTRALIA 0001 B CAST ECM 3 OK 0118 amp 12 27 14 10 905 795 1111 Canon CANADA 5003 AUTO RX ECM 1 OK 0018 12 27 14 16 2 887 0166 Canon AUSTRALIA 5004 AUTO RX ECM 410K 0059 x 12 27 14 27 20 545 8545 Canon EUROPA 0002 TRANSMIT COL 1 OK 01 20 12 27 14 30 20 545 8545 Canon EUROPA 0003 TRANSMIT COL 1 OK g 12 27 14 53 03
2. SEPARATION ROLLER 7 When you are finished close the operation panel by pressing it down from the center e Be sure to close the operation panel until it locks into place or the unit will not function properly 8 Close the document tray 9 Reconnect the power cord Cleaning the Rollers You may need to clean the MultiPASS rollers after using a package of high resolution paper This process removes paper dust from the unit s rollers preventing paper feed problems For details Using the Cleaning Sheet p 5 11 12 6 Maintenance Chapter 12 BJ Cartridge BJ Cartridges and BJ Tanks Canon offers several BJ cartridges and tanks for use with the MultiPASS E BC 21e Color BJ Cartridge Included with the MultiPASS Contains the print head unit and two replaceable BJ tanks one color cyan magenta yellow and one black When you run out of ink you can replace the BJ tanks without having to replace the print head unit E BC 20 Black BJ Cartridge Sold separately Contains the print head unit and black ink only Use this BJ cartridge for fast black ink printing When you run out of ink replace the entire BJ cartridge E BC 22e Photo BJ Cartridge Sold separately Contains the print head unit and color and black inks Use this BJ cartridge for photo realistic color printing When used with Canon High Resolution Paper this BJ cartridge produces images comparable to photographs When you run out of ink
3. 0 cece eeeeeeeeees 7 13 Sending a Document Using Group Dialing 0 ccccceeeeeeeeeeeeeeeeeeeteeeeeneeeeeaes 7 14 Delayed Sending x sesczeses des ovneesd sce naana a a a aai 7 15 Sending Other Documents While the MultiPASS is Set for Delayed Sendin Gosterisi saaat a eana rea i E i 7 15 Documents Stored in Memnoty ceecececeseeeeeeeceeeeeeesaeeeeeeeseaaeseseneeseaeeeeeneeeeeas 7 16 Printing a List of Documents in Memory sissisota 7 16 Printing a Document in MeMOSy uu ee cece eee eeeeeeeneeeeeeceeeesaeeeaeessaeesseeeaaes 7 16 Deleting a Document From Memory sciiicet rasinis 7 18 Chapter 8 Receiving Faxes Different Ways to Receive a FaXx eceecccececeeceeneeeceeeeeeseeeeeeeeeeesaeeeseeeeseceeeeeeeeeeaees 8 2 Receiving Both Faxes and Telephone Calls Automatically Fax Teli MOd aa a seed vault nasa dele E 8 3 Setting Fax TEMO Snin deisel aa 8 3 Setting the Options for Fax Tel Mode ssssssssosieesseesssressrssssnssesssssssssssssss 8 4 Receiving Faxes Manually MANUAL MODE cccecccceeeeeeeeeeeeeeeteeeeeneeetes 8 6 Setting MANUAL MODE 0c cececceeeeeeeeeeee cece eeeeaeeseeeeeeseaeeseeeeeeseaeeeseeeetaas 8 6 Receiving a Fax Manually 0 cccceeceseccceeeeeeeneeeeeeeeeeeeeeeeeeeeeeseeeeeeeneeeeneeees 8 6 Receiving Faxes Automatically FAX ONLY MODE e ceeeeeeeeeteeeeeeeeeeeeeeeees 8 8 Setting FAX ONLY MODE 0cceecceeceeeeeeeeee cece eeseaeeseeeeeesaaeeeeeeeeseaeeeseeeetaas 8 8
4. O1 03 3758 2111 6 10 Speed Dialing Chapter 6 Set lt gt twice 10 Press twice NAME 11 Use the numeric buttons to enter a name for x the group max 16 characters including Ganom GROUP eae spaces e If you are unsure how to enter characters gt p 3 3 To enter a new name for a group already registered press Clear then enter the new name Set we Eres DATA ENTRY OK Ex 94 1 TOUCH SPD 13 To continue registering other groups repeat the procedure from step 7 Stop Press to return to standby mode Ex 40 7 27 FaxTel l You can print the Group Dial List showing all the numbers and names registered for group note dialing p 6 13 Keep this list near your MultiPASS so you can refer to it when dialing dD S a ke D 2 74 Chapter 6 Speed Dialing 6 11 Using Group Dialing To use this feature you must first register a group of fax numbers for one touch or coded speed dialing p 6 9 Follow this procedure to send a document to a group of destinations registered under a one touch speed dialing button or coded speed dialing code 1 Open the document tray 2 Adjust the document feed lever for the document you are loading p 4 2 3 Prepare the document and load it face z down in the ADF gt p 4 3 MEMORI ASRR oe e For color sending press Color B amp W to Currently used memory turn on its light gt p 7 2 e To adjust the resolution and co
5. co For automatic printing of received color faxes you need to have the Color or Photo BJ cartridge installed in your unit If you have the Black BJ cartridge installed the MultiPASS will receive the color fax in memory Once received the LCD will alternate REC D IN MEMORY and INSTALL BC 21e Replace the Black BJ cartridge with the Color BJ cartridge automatically prints the color fax stored in memory gt p 12 12 The unit then Setting Color Reception Your MultiPASS is factory set to receive in color when you receive color faxes from fax machines that have color capability Follow this procedure to disable or enable color reception Function 1 Press 01 2 Press a ies DATA REGSTRATION Set ee 3 Press USER SETTINGS 08 02 D Cay 4 Use v or to select RX SETTINGS AX SETTINGS Set gt 5 Press ECM RX 08 02 lt gt D 6 Use v or to select COLOR RX ELOR EX Set 7 Press m x lt O Z 08 02 8 Use V or P to select OFF or ON Ex OFF Set D 9 Press PRINTER SETTINGS Stop 10 Press to return to standby mode Ex 12 27 FaxTel 1 ok ol Chapter 8 Receiving Faxes Receiving While Registering Copying or Printing Since the MultiPASS is a multitasking device it can receive faxes and voice calls while you are entering your user information making copies or printing If you receive a fax while you are copying or printing the MultiPASS stores the
6. e 24 hour Fax On Demand System for product specifications and technical information 1 800 526 4345 e Free technical support Monday Saturday excluding holidays for products still under warranty 1 757 413 2848 e Technical support 7 days a week excluding holidays for products no longer under warranty at 9 99 per call 1 757 413 2848 Note Within Canada call for technical support 24 hours a day 7 days a week 1 800 OK CANON Support program specifics subject to change without notice Refer to individual product information for warranty details Chapter 1 Introduction 1 7 Important Safety Instructions Read these safety instructions thoroughly before using your MultiPASS and keep them handy in case you need to refer to them later Except as specifically described in this guide do not attempt to service the ama MultiPASS yourself Never attempt to disassemble the unit opening and removing its interior covers will expose you to dangerous voltages and other risks For all service contact the Customer Care Center E Handling and Maintenance e Follow all warnings and instructions marked on the MultiPASS e Do not subject the MultiPASS to strong physical shock or vibration e Always unplug the MultiPASS before moving or cleaning it e To avoid paper jams never unplug the power cord open the printer cover or remove paper from the multi purpose tray while printing e Always lift the MultiPASS as shown b
7. e Place of purchase Nature of problem Steps you have taken to solve the problem and the results 13 2 Troubleshooting Chapter 13 Clearing Jams On occasion the document feeding into the MultiPASS ADF or the paper in the multi purpose tray may misfeed or jam If this happens you can usually fix the problem using one of the procedures described in this section You do not need to unplug the MultiPASS when clearing paper jams Note Jams in the ADF When a document jams or misfeeds in the ADF the LCD displays CHECK DOCUMENT Follow this procedure to clear the document jam Stop Press Open the operation panel partially by gently pulling it toward you e It only opens slightly e Do not try to pull the document out without opening the operation panel since you may tear or smudge the document While holding the operation panel open remove the document e Pull it gently in either direction e If a multipage document is loaded remove the entire document from the ADF 7 f the paper does not pull out easily do Note not force it Contact the Customer Care Center When you are finished close the operation panel by pressing it down from the center e Be sure to close the operation panel until it locks into place or the unit will not function properly Resume Press O to start the operation again Chapter 13 Troubleshooting 13 3 dD fa fe m amp
8. 1 TOUCH LIST o gt o 5 Use yE A to select the list you want Ex CODED DIAL LIST to print e You can select from the following 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST Set 6 Press e If you selected 1 TOUCH LIST or CODED DIAL LIST above select in what order you want the destinations to be printed Press to print the list with the names of the destinations in alphabetical order Or Press to print the list in code or button order e The MultiPASS prints the list SORTED OUTPUT YES NO Samples of the lists are shown on the following page D S a ke D D 2 wn Chapter 6 Speed Dialing 6 13 E 1 Touch Spd Dial List 12 27 2000 17 23 FAX 123 4567 CANON ld 001 12 27 2000 17 23 FAX 123 4567 CANON d 001 k k 1 TOUCH SPD DIAL LIST x NO CONNECTION TEL CONNECTION ID 12 2 887 0166 Canon AUSTRALIA 01 905 795 1111 Canon CANADA 03 GROUP DIAL Canon EUROPA 04 2 50921 Canon ITALIA 05 1 432 2060 Canon OPTICS UNSORTED LIST DESTINATIONS LISTED SORTED LIST DESTINATIONS LISTED IN IN BUTTON ORDER ALPHABETICAL ORDER E Coded Speed Dial List 12 27 2000 17 23 FAX 123 4567 CANON g 001 12 27 2000 17 23 FAX 123 4567 CANON 001 eee FOI III ICICI TOI Ie FOI OIC IOI IOI TO III Ie eee CODED SPEED DIAL LIST NO CONNECTION TEL CONNECTION ID j x 00 21
9. 2 PQRSpaqrs SEO TUVtuv Ed O IN Io A A Oo WXYZwxyz e ke m D o HID 1 2S amp L lt gt a A z fa 5 10O Letter input A lt Number input 1 A f you pause for more than 60 seconds between entering characters the unit will Note automatically return to standby mode E Changing Between Number Mode and Letter Mode Press to select number mode 1 or letter mode A a l Number mode Letter mode Chapter 3 Registering Information 3 3 E Entering Letters 1 Press to switch to letter mode A 2 Press the numeric button that contains the letter you want e Press repeatedly until the letter you want appears Each button cycles through the letters it contains e If you are unsure which button to press for the letter you want p 3 3 3 Continue entering other letters using the numeric buttons e If the next letter you want to enter is under a different numeric button simply press that button until the letter you want appears Or If the next letter you want to enter is under the same numeric button you just pressed press gt to move the cursor to the right Then press the same numeric button repeatedly until the letter you want appears e To enter a space press Space E Entering Numbers 1 Press to switch to number mode 1 2 Press the numeric button that contains the number you w
10. THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456 Our Ref 350 PJC EAC Dr P N Cundall Mining Surveys Ltd Holroyd Road Reading Berks OK TRANSMISSION SUCCESSFUL NG SOME OR NO PAGES SENT NUMBER OF PAGES SENT TRANSMISSION DURATION TRANSMISSION TIME 2 December 2000 aa COLOR TX INDICATES A COLOR TRANSMISSION IF YOU ENABLE THE PRINT WITH IMAGE SETTING gt p 14 4 THE FIRST PAGE OF THE DOCUMENT WILL PRINT ON THE REPORT TO REMIND YOU OF THE CONTENTS OF THE DOCUMENT ONLY FOR BLACK amp WHITE DOCUMENTS 11 4 Reports and Lists Chapter 11 Multi Transaction TX RX Report If the transmission was a sequential broadcast a Multi TX RX Report similar to the one below will be printed 12 27 2000 17 23 FAX 123 4567 CANON i2001 FOI IOI ITO I IOI IIe tsk MULTI TX RX REPORT BE AE AE AE BE E E E III IOI KEE EE E E TX RX NO 0054 PGS 1 TX RX INCOMPLETE TRANSACTION OK 01 905 795 1111 Canon CANADA 01 03 3758 2111 Canon TOKYO 02 1 49 39 25 25 Canon FRANCE ERROR INFORMATION 2 2 2 Reception RX Report The MultiPASS is factory set not to print a reception RX report even if an error occurs during reception To change this setting RX REPORT p 14 4 If you set the MultiPASS to print a report an RX Report similar to the one belo
11. dD fa fe m amp re d e Chapter 13 Troubleshooting 13 13 The PC s parallel interface port may be disabled Another hardware device or software application is attempting to communicate with the same parallel interface port to which the MultiPASS is connected E The BJ cartridge moves but ink does not appear The orange protective tape may not be removed from the BJ cartridge e Be sure to remove the orange protective tape from the BJ cartridge before you install it gt p 2 15 The BJ cartridge or tanks may not be installed properly e Make sure the BJ cartridge and tanks are installed properly p 2 13 The nozzles on the BJ cartridge print head may be clogged e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11 The BJ cartridge or tanks may need to be replaced e Determine if the problem is with the BJ cartridge or tanks p 12 8 and replace if necessary pp 12 12 12 15 E The printed output is not what you expected The printer cable may not be securely connected to the MultiPASS and PC e Check the printer cable connection p 2 7 The printer cable may not be the correct type e Make sure you have the correct printer cable type p 2 7 The printer cable may be too long e Make sure you have the correct length cable p 2 7 For the following gt MultiPASS Suite User s Guide There may b
12. re Du e Jams in the Multi Purpose Tray If paper or other print media jams in the multi purpose tray the LCD displays CLEAR PAPER JAM Follow this procedure to clear the paper jam 1 Close the document tray if necessary 2 Gently pull any jammed paper out of the unit as shown 3 Remove the paper stack from the multi purpose tray and reload it p 2 17 e Make sure the stack is below the paper limit mark Dl Resume 4 Press to start the operation again e If you are printing from a Windows application follow the instructions displayed by the software on your PC YW If the paper jam occurred while a fax was being received into the MultiPASS memory that note fax will print automatically when the jam is cleared and you press Resume 13 4 Troubleshooting Chapter 13 LCD Messages The following messages are displayed in the LCD when the MultiPASS is performing a function or encounters an error The error code appears in the Activity Report gt p 11 3 Message Error Code Cause AUTO REDIAL BLACK INK EMPTY BUSY NO SIGNAL 005 018 The unit is waiting to redial the other party s number because the line was busy or the other party did not answer when you tried to send the document The Black BJ tank in the Color BJ cartridge is empty or its ink may have dried out The telephone number you dialed is busy The fax number dialed was incorrect The othe
13. 08 02 6 Use SP or T to select the scanning contrast you want e You can select from the following STANDARD Adequate for most documents DARKER Suitable for light documents LIGHTER Suitable for dark documents Set 7 Press Stop 8 Press to return to standby mode gt x lt m gt x lt Ex DATA REGSTRATION USER SETTINGS DATE amp TIME SCAN CONTRAST STANDARD DARKER OFFHOOK ALARM 12 27 FaxTel 7 4 Sending Faxes Chapter 7 Dialing Methods There are several ways of dialing the number of the party you want to send to They are as follows e Regular Dialing Dial a fax number by using the numeric buttons just like dialing a telephone number e One Touch Speed Dialing Dial a fax number by pressing the one touch speed dialing button 01 to 12 that the number is assigned to For details on registering and using one touch speed dialing pp 6 3 6 5 e Coded Speed Dialing Dial a fax number by pressing Coded Dial followed by the two digit code 00 to 99 that the number is assigned to For details on registering and using coded speed dialing pp 6 6 6 8 e Group Dialing Send a document to a predefined group of fax numbers The numbers must already be registered under one touch speed dialing buttons or coded speed dialing codes For details on creating groups and using group dialing pp 6 9 6 12 e PC Dialing Dial a fax number from your PC using t
14. Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when used with high resolution printers like the MultiPASS Certain MS fonts such as MS Serif will print jagged E Output is faint You may be using Draft print quality e gt MultiPASS Suite User s Guide E Printing takes too long You may be using Fine mode e gt MultiPASS Suite User s Guide Your computer may be running low on resources e Close all unnecessary applications Your computer may not have enough disk space to spool the print job e Search for and delete all TMP files E The printout contains blurred or smudged ink The print media you are using may not be supported by the MultiPASS e Make sure you are using the recommended print media p 5 2 You may be printing on the wrong side of the paper e Some papers have a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side 13 16 Troubleshooting Chapter 13 E The print side is rubbed and stained The paper thickness lever is not set correctly e When you print images that contain large quantities of ink the paper may curl and rub Set the paper thickness lever to DZ right p 5 6 Color Printing and Color Copying Problems E The MultiPASS prints only in black You are printing from an application that supports color printing but your output is black ink
15. E Colors in a line are uneven or different from previous lines Chapter 13 Troubleshooting 13 17 The print settings may not be the best for the images you are printing e gt MultiPASS Suite User s Guide e Experiment with different settings and different types of paper E Hue changes The nozzles on the BJ cartridge print head may be clogged e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11 The BJ cartridge or tanks may need to be replaced e Determine if the problem is with the BJ cartridge or tanks p 12 8 and replace if necessary pp 12 12 12 15 E Blue looks like purple Blue prints out as purple because of the difference in color technology used by the screen and the MultiPASS the screen uses RGB Red Green Blue color and the MultiPASS uses CMYK Cyan Magenia Yellow Black color Due to the technology differences when cyan and magenta are mixed together blue prints dark blue or purple compared to the screen e gt MultiPASS Suite User s Guide E Color images are missing some detail Check to see if your MultiPASS printer driver is set to Plain Paper Color Mode and Halftoning is set to Diffusion e gt MultiPASS Suite User s Guide Paper Feeding Problems E Paper does not load The multi purpose tray may contain too many sheets e Make sure the paper stack in the multi purpose tray is below the paper limit mark P gt p 2
16. UNIT TELEPHONE TEL Ex TEL 123 4567 DATA ENTRY OK UNIT NAME l Ex CANON Chapter 3 Registering Information 3 7 oc co r te 23 25 de rS Set lt gt gt mess DATA ENTRY OK TX TERMINAL ID Stop 10 Press to return to standby mode Ex 12727 FaxTel Printing a List to Check the Sender Information You can print the User s Data List to check the sender information you have registered in the MultiPASS and also to check the current settings of your unit Follow this procedure to print the User s Data List Function 1 Press Ss Z Pross m ACTIVITY REPORT o 3 Use or to select USER DATA LIST k a USER DATA LIST 4 P Set pa ORT e The MultiPASS prints the User s Data List ene The sender information is shown at the beginning of the list The current settings of the MultiPASS are listed after this 12 27 2000 17 23 FAX 123 4567 CANON d 001 FOI III IOI E E E JEE E E FE FE DE DE BE JE JE FE FE e IOI EEE E E E E E E E E E FE E 1 USER SETTINGS UNIT TELEPHONE UNIT NAME TX TERMINAL ID TTI POSITION TELEPHONE MARK 123 4567 CANON OUTSIDE IMAGE FAX SCANNING CONTRAST OFFHOOK ALARM VOLUME CONTROL STANDARD ON CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL RX CALL LEVEL SE TYPE 2 2 2 2 HIGH TOUCH 3 8 Registering Information Setting the Telephone Line Type Before using your MultiPASS to make calls or
17. and typical letterhead Your unit does not require special ink jet paper and produces letter quality print on most plain paper Always use paper without curls folds staples or damaged edges Copier paper has a preferred side for printing Look at the label on the package to see which side to print on E Envelopes The MultiPASS can print on U S Commercial No 10 envelopes and European DL envelopes The following envelopes are not recommended because they may cause jams or smears resulting in damage to your unit e Envelopes with windows holes perforations cutouts and double flaps e Envelopes made with special coated paper or deeply embossed paper e Envelopes with peel off sealing strips e Envelopes with letters enclosed You may be able to stack envelopes of other sizes in the multi purpose tray However Canon cannot guarantee consistent performance on envelope sizes other than U S Commercial No 10 and European DL E Glossy Photo Paper GP 301 Canon Glossy Photo Paper GP 301 is a high gloss thick paper that produces the look and feel of a photograph Use this paper with the Photo BJ cartridge to print photo realistic images E Banner Paper Canon Banner Paper is specifically designed for printing one continuous sheet in a banner format The connected sheets are divided by perforations and you can print from two to six sheets at a time Canon Banner Paper is specially designed for use with Bubble Jet printers and produce
18. for the MultiPASS technical specifications If you still have questions about how to use your MultiPASS please contact the Customer Care Center They will be happy to answer your questions Chapter 1 Introduction 1 5 Type Conventions Used in This Guide Please read the list below of symbols terms and abbreviations used in this guide A complete glossary of terms is included at the end of this guide Cautions tell you how to avoid actions that could injure you or damage your amoa MultiPASS In order to use your unit safely always observe these cautions Wi Notes provide advice on using the MultiPASS more effectively describe operating noe restrictions and tell you how to avoid minor difficulties Reading these is recommended to make the most of your unit and its functions gt p n nn MultiPASS Suite User s Guide default document or fax menu V and A buttons transaction number TX RX NO TX RX A number preceded by an arrow and enclosed in parenthesis references a page number in this guide which contains more information on the topic of the previous sentence Refer to the MultiPASS Suite for Windows Software User s Guide for details on the topic of the previous sentence A setting that remains in effect unless you change it The original sheet s of paper you send or receive with the unit A list of settings from which you select an item to set up or change A menu has a title which appears i
19. print media Capacity ADF 4 2 multi purpose tray 5 2 Card limited warranty 2 2 CART RETURN message 13 6 Cartridge holder 2 10 CARTRIDGE JAMMED message 13 6 CD ROM MultiPASS Suite printer driver 2 2 MultiPASS Suite software 2 2 CHANGE CARTRIDGE message 13 6 CHECK DOCUMENT message 13 6 CHECK PAPER SIZE message 13 6 CHECK PRINTER message 13 7 Cleaning button 2 12 5 12 12 10 12 11 inside printer cover 12 2 12 3 MultiPASS exterior 12 2 MultiPASS interior 12 2 to 12 5 periodic 12 2 to 12 5 print head 12 11 rollers 5 11 5 12 12 5 scanner components 12 5 12 6 sheet 5 11 5 12 Clear button 2 12 CLEAR PAPER JAM message 13 7 Coded Dial button 2 11 6 8 6 12 Coded Speed Dial List description 11 2 printing 6 13 sample 6 14 Coded speed dialing description 6 2 7 5 registering numbers for 6 6 6 7 using 6 8 Color BJ cartridge 2 3 12 7 BJ tank 12 7 copier features 1 4 copying See Color copying fax features 1 3 PC fax features 1 3 printer features 1 3 printing problems 13 17 13 18 reception See Color reception scanner features 1 4 sending See Color sending Color copying 10 2 10 3 problems 13 17 13 18 setting length of bottom margin 10 4 14 7 COLOR DIRECT TX setting 14 5 COLOR INK EMPTY message 13 7 Color reception setting 8 16 setting length of bottom margin 10 4 14 7 COLOR RX setting 8 16 14 6 l 2 Index Color sending setting 7 2 setting resoluti
20. rz o a to E xe I Chapter 5 Paper Handling This chapter describes how to select prepare and load print media in the MultiPASS It also gives details on special print media Print Media Requirements 0 ccccceesneeeeeeenneeeeeeeenaeeeeeeeaeeeeeeeaaes 5 2 Printable Areas cers ia eree aa EEA AEE EEES 5 3 Selecting Print Media cccccccceeeeeeeceeeeeeeeeeseceeeseaeeseeeeeeseaaeeseneees 5 4 Setting the Paper Thickness Lever 1 0 nnen reerrsserrere nene 5 6 Loading Papl ccsa a en eee eee 5 7 Loading Envelopes ccccccccceeeescceeeeeeenaeeeeeeeaaeeeesesaaaeeeeseeaeeeeeneaaaes 5 8 Using Canon Specialty Print Media 0 ccccccceceeeeseeeesteeeteeees 5 10 Specialty Print Media Guidelines ccccccceeeeeeeeeeeeeeeeeeeeseceeteneeeeas 5 10 Printing on High Resolution Paper ecccceeeeeeneeeeeeenteeeeeeeesaeeeeeeeaees 5 11 Using the Cleaning Sheet ccccecsceeseeeeeeeeeeeeeeeeeeeaeeseeeeeessaeetenes 5 11 Printing on Fabric Sheets ccccccceceeceesneeeeeeeeeseaaeseeneeeseeeeseaaeeesaees 5 13 Printing On Banner Papel seecae A 5 14 Paper Handling Chapter 5 Paper Handling 5 1 Print Media Requirements You can stack the following media in the multi purpose tray Paper Thickness Print Media Size Weight Capacity Lever Position Plain paper Letter 17 24 lb Approx 100 sheets D Left 8 5 x 11
21. to dry completely 5 When dry peel the film backing from the printed fabric sheet Chapter 5 Paper Handling 5 13 Printing on Banner Paper Banner paper is a continuous sheet of paper with perforations at equal distances along its length where it can be cut to the length required For best results use Canon Banner Paper To set up a print job on banner paper you must decide on the number of sheets you need You can print banners from two to six sheets in length LA Always leave an extra sheet at the end of the banner just in case the type runs over Note The shaded portion of the illustration below shows the maximum recommended printing area of banner paper APPROX 66 1676 mm 6 SHEETS MAX 2 SHEETS MIN 11 279 mm 216 mm 0 5 12 mm 0 5 12 mm Ai To prevent ink from running over the edges of the sheet print within the margins shown note in the illustration above e Printing on banner paper may require considerable amounts of ink If you think your BJ tanks may run out of ink use new BJ tanks e For best print results on banner paper use light design patterns Follow this procedure to load banner paper in the multi purpose tray 1 Place the MultiPASS near the edge of a table so that the paper can flow over the edge as it exits the unit e Make sure the paper rest is raised PAPER REST 5 14 Paper Handling Chapter 5 2 Raise both paper output gu
22. 12 Installing the BU Cartridge 2 0 2 0 ccccccceceeeeecee sees eeeeaeeeeeeeeetaeeeneneees 2 13 Guideline osa eNA EEEN 2 13 Installing the BJ Cartridge in the MultiPASS ceeeeeeeeeeteeeeeneees 2 14 Loading Papen ii ccissiccticbisds cc ctoitvectdebheyaecttin wihe tiehesdentinn cee 2 17 Paper GUIDCIINGS scant ecccceatescenecnenrensrenis teuvtean aae aA E EREE ENEE 2 17 Loading Paper in the Multi Purpose Tray 2 19 Testing the MultiPASS 00 00 cecee eects eeee eee eaeeeeeeeeeseaeeeeeaeeeee 2 20 Chapter 2 Setting Up 2 1 Choosing a Location for the MultiPASS Before unpacking your MultiPASS read the guidelines in mportant Safety Instructions gt p 1 7 to make sure you choose a location best suited for the MultiPASS Dimensions Make sure the location you choose provides enough space around the MultiPASS for adequate ventilation and to allow paper to flow freely into and out of the unit Install the MultiPASS approximately 4 inches 10 cm away from walls and other equipment For the dimensions of the MultiPASS p A 2 Unpacking the MultiPASS Follow the directions below to unpack the MultiPASS properly and to make sure you have all its components and documentation A When lifting the MultiPASS out of the box or when you need to move it lift it from the note bottom and hold it firmly and level Do You Have Everything As you unpack the MultiPASS save the carton and packing mat
23. 17 Paper may not be loaded correctly e Make sure the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly p 2 17 E Paper is loaded skewed Printing is skewed Paper may not be loaded correctly e Make sure the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly p 2 17 Make sure the right edge of the paper stack is aligned with the right side of the multi purpose tray and the paper guide is aligned with the left edge of the stack p 2 19 e Make sure the paper exit path is clear 13 18 Troubleshooting Chapter 13 E Multiple sheets load into the MultiPASS at the same time Paper may not be loaded correctly e Make sure the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly p 2 17 Sheets of paper may be sticking together e Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together p 2 19 The multi purpose tray may contain too many sheets e Make sure the paper stack in the multi purpose tray is below the paper limit mark P gt p 2 17 e Do not exceed the maximum loading capacity of the multi purpose tray p 5 2 e Do not force the paper stack into the multi purpose tray Different types of paper may be loaded in the multi purpose tray e Lo
24. 2 2 Documents You Can Copy eeeessseeeseeesseeseeeisesiesrirssirsssrnssrrnssrn nsen nnnt 10 2 Copying Documents 0 cccccccceceeeeeeeeeeeeeeeaaeceeeeeesaeeeteeeeeseaeeeteneees 10 2 Setting the Length of the Bottom Margin cseeseeeeeeeees 10 4 Chapter 10 Making Copies 10 1 Documents You Can Copy For information on the types of documents you can copy their requirements and details on loading documents Chapter 4 Document Handling Copying Documents One of the MultiPASS convenient features is its ability to make high quality black amp white and color copies Follow this procedure to make copies 1 2 Open the document tray Adjust the document feed lever for the document you are loading p 4 2 Prepare the document and load it face down in the ADF gt p 4 3 Copy Press O I For color copying Clem Baw Press to turn on its light then press Image Quality lt gt to select the image quality setting you want e You can select from the following PLAIN PAPER For color copying on plain paper HIGH RES PAPER For color copying on high resolution paper COLOR SNAPSHOT For copying color photos that are narrower than a letter size page Use high resolution paper with this setting COLOR DRAFT For high speed color copying at a lower resolution If you have the Photo Bu cartridge installed you can only select HIGH RES
25. 2 to get your MultiPASS unpacked assembled and ready to operate e See Registering Information Chapter 3 to learn how to enter information in the MultiPASS via the operation panel and how to register the required sender information e See Document Handling gt Chapter 4 for details on the document requirements for your MultiPASS and how to load documents for automatic and manual feed e See Paper Handling Chapter 5 for details on paper and other print media you can use with your unit and instructions for loading these in the MultiPASS e See Speed Dialing gt Chapter 6 to learn how to register numbers for speed dialing and how to use speed dialing to send documents e See Chapters 7 through 10 to master the MultiPASS operating procedures such as sending and receiving faxes special dialing and making copies e See Reports and Lists gt Chapter 11 to learn about the reports and lists that can be automatically or manually printed from your MultiPASS e See Maintenance Chapter 12 to become familiar with procedures for cleaning the MultiPASS replacing the BJ cartridge and BJ tanks and transporting the MultiPASS e If your unit is not operating properly see Troubleshooting Chapter 13 to try to solve the problem e See Summary of Settings gt Chapter 14 to learn how to change default settings on your MultiPASS and how to customize your unit to your needs e See Specifications gt Appendix
26. 3758 2111 Canon TOKYO 5005 AUTO RX 1 OK 12 27 14 57 2 887 0166 Canon AUSTRALIA 0004 TRANSMIT COL 3ING 12 27 14 59 1 432 2060 CANON OPTICS 0005 TRANSMIT COL 0 TRANSACTION TX RX NUMBER a EURED NTE TRANSACTION MODE AN ASTERISK THE COLOR TRANSACTION ENTRY HAS TRANSACTION VIA ERROR CORRECTION MODE APPEARED ON A THE NUMBER OF THE PAGE WITH AN ERROR PREVIOUS REPORT ERROR CODE DESCRIBES THE NATURE OF THE ERROR gt p 13 5 Stop WAS PRESSED DURING THE TRANSACTION TRANSACTION DURATION Chapter 11 Reports and Lists 11 3 Transmission TX Report The MultiPASS is factory set to print a transmission TX report only when an error occurs during sending To change this setting gt TX REPORT p 14 4 If you set the MultiPASS to print a report a TX Report or an Error TX Report similar to the ones below will be printed depending on the setting you select 12 27 2000 14 59 FAX 123 4567 CANON 2001 ert Crr er eee e Sere ee ess TX REPORT FOI IOI IIe TRANSMISSION OK TX RX NO CONNECTION TEL 0003 COLOR TX 1 432 2060 12 27 2000 14 59 FAX 123 4567 CANON d 001 FOI FE Fe FE FE HE HE FE FE HE AE E E E E E E E E E IIe iii ERROR TX REPORT sre FOI III E EEE E E E E E E IIe TX FUNCTION WAS NOT COMPLETED TX RX NO 0004 CONNECTION TEL 20 545 8545 CONNECTION ID Canon EUROPA ST TIME 12 27 14 59 USAGE T 00 18 PGS SENT 1 RESULT NG
27. 6 jack 2 10 setting type 3 9 Testing BJ cartridge print head 12 10 MultiPASS 2 20 Thickness document 4 2 lever paper 2 10 5 2 5 6 5 7 TIME OUT setting 14 5 Timer sending See Delayed sending Tone dialing switching to 9 3 9 4 TOUCH TONE setting 3 9 14 3 Transmission TX Report 11 2 11 4 Transparencies 5 2 5 5 Transporting MultiPASS 12 18 Tray document 2 5 2 9 Index multi purpose 2 9 2 19 5 2 13 4 output 2 9 TRY AGAIN IN B amp W message 13 12 TTI POSITION setting 14 3 TX Transmission Settings menu 14 5 TX Report See also Transmission TX Report sample 11 4 TX REPORT setting 14 4 TX START SPEED setting 14 7 TX TERMINAL ID setting 14 3 TX RX CANCELLED message 13 12 TX RX NO nnnn message 13 12 TX RX NO nnnn SCANNING P nnn MEMORY FULL message 13 12 Type conventions this guide 1 6 U UNIT NAME setting 3 7 14 3 UNIT TELEPHONE setting 3 7 14 3 Unit See MultiPASS Unpacking MultiPASS 2 2 2 3 USB cable 2 7 port 2 10 User Settings menu 14 3 User s Data List description 11 2 printing 3 8 sample 3 8 User s Guide MultiPASS Suite for Windows Software 1 5 2 2 this guide 1 5 2 2 using 1 5 1 6 v VERTICAL ONLY setting 14 7 Volume ALARM VOLUME setting 14 3 CALLING VOLUME setting 14 3 KEYPAD VOLUME setting 14 3 LINE MONITOR VOL setting 14 3 RX CALL LEVEL setting 14 3 VOLUME CONTROL setting 14 3 VOLUME CONTROL setting 1
28. 8 Receiving FAX TEL AUTO Faxes SW If you select FAX TEL AUTO SW or DRPD you can FAX ONLY MODE select additional sub settings pp 8 4 8 10 DRPD INCOMING RING When the MultiPASS is set to FAX ONLY MODE or OFF ON FAX TEL AUTO SW enables disables ringing when the MultiPASS receives a call RING COUNT Selects the number of incoming rings before the 2 TIMES MultiPASS answers 1 to 99 MAN AUTO SWITCH When the MultiPASS is set to MANUAL MODE OFF ON determines if the MultiPASS switches to fax receive mode after it rings for a specified time F T RING TIME If you select ON above selects the length of time the 15 SEC MultiPASS rings before switching to fax receive mode 1 to 99 REMOTE RX Enables disables remote receiving ON OFF REMOTE RX ID If you select ON above selects the remote receiving ID 25 00 to 99 MEMORY RX Enables disables memory reception of a document e g ON OFF when an error occurs COLOR RX Enables disables color fax reception p 8 16 ON OFF Default settings are shown in bold type Even if you have set INCOMING RING to ON the MultiPASS will only ring if you have connected a telephone or an extension phone to your unit 14 6 Summary of Settings Chapter 14 Printer Settings Menu For details on accessing the settings below p 14 2 Setting Description Sub Settings RX REDUCTION Enables disables reduction of faxes to fit on the ON OFF recording paper REDUCE Selec
29. E The print quality is not what you expect print is not clear is splashed has missing dots or white streaks The print media you are using may not be supported by the MultiPASS e Make sure you are using the recommended print media p 5 2 dD fa fe m amp re d e You may be printing on the wrong side of the paper Some papers have a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side Chapter 13 Troubleshooting 13 15 The nozzles on the BJ cartridge print head may be clogged e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11 The BJ cartridge or tanks may not be installed properly e Make sure the BJ cartridge and tanks are installed properly p 2 13 The BJ cartridge or tanks may need to be replaced e Determine if the problem is with the BJ cartridge or tanks gt p 12 8 and replace if necessary pp 12 12 12 15 The BJ cartridge print head may be worn out e Determine if the problem is with the BJ cartridge print head p 12 8 and replace the BJ cartridge if necessary p 12 12 E Output appears jagged The resolution selected via the printer driver may be Draft e gt MultiPASS Suite User s Guide E Fonts do not print as smoothly rounded characters For the following MultiPASS Suite User s Guide
30. Ex telephone number assigned for receiving a call for the ring pattern you selected in step 10 max 20 digits including spaces e This number is transmitted to the caller s fax machine and displayed in the caller s LCD as verification e To enter a space press Space e To enter a plus sign before the number press e If you make a mistake press Clear and start again TEL 123 4567 1 h k Chapter 8 Receiving Faxes 13 14 15 16 17 18 Press twice Use the numeric buttons to enter your name or company name for the ring pattern you selected in step 10 max 24 characters including spaces e This name is transmitted to the caller s fax machine and displayed in the caller s LCD as verification e If you are unsure how to enter characters gt p 3 3 e If you make a mistake press Clear and start again Set Press lt gt twice 08 02 Use v or pe to select the type of call to be received for the ring pattern you selected in step 10 e You can select from the following TEL FAX FAX TEL AUTO SW Set Press To continue registering other ring patterns repeat the procedure from step 10 Stop Or Press to return to standby mode Ex Ex Ex Ex Ex DATA ENTRY OK UNIT NAME CANON l DATA ENTRY OK RX MODE FAX FAX TEL AUTO SW SHORT SHORT LONG 12 27 DRPD A f the RX MODE setting is set to DRPD only DRPD will
31. MultiPASS continues to ring until the other party hangs up When someone sends a fax using the number assigned for fax communication the MultiPASS receives the fax automatically Chapter 8 Receiving Faxes 8 13 Receiving Faxes to the MultiPASS Suite When your PC is on you can set the MultiPASS Suite to automatically upload incoming faxes from the MultiPASS to your PC gt MultiPASS Suite User s Guide When Your PC is Off If you have set the MultiPASS Suite to upload to faxes from your MultiPASS to your PC you can set the MultiPASS to either save the faxes in memory or upload them to your PC when your computer is off If you want to print a fax stored in memory instead of uploading it to your PC follow this procedure Function 1 Press 04 lt C gt 2 Press Memory Reference y DOC MEMORY LIST 08 02 lt gt 3 Use v or to select FILE PRINT Set 4 Press e The MultiPASS prints all received faxes that were to be uploaded to your PC Ai For your MultiPASS to receive faxes in memory the MEMORY RX setting must be note enabled MEMORY RX p 14 6 8 14 Receiving Faxes Chapter 8 Receiving in Color Your MultiPASS has been factory set to receive faxes in color from fax machines with color capability When receiving a fax your MultiPASS detects if the incoming fax is a color or black amp white transaction and prints the fax accordingly x lt ji Le E Q S
32. PAPER and COLOR SNAPSHOT MEMORY USED 0 Currently used memory DOCUMENT READY Standby to scan COPY 100 01 Ex COLOR DRAFT 10 2 Making Copies Chapter 10 I For black amp white copying OTN Baw Make sure ne button s light is off Ex BRW TEXT then press lt to select the image quality setting you want If the Color B amp W button s light is on press Color B amp W to turn it off e You can select from the following B amp W TEXT Suitable for most text documents B amp W PHOTO Suitable for documents that contain photographs e You cannot copy in black amp white if you have the Photo BJ cartridge installed and the PHOTO INK PRINT setting is disabled To mak r ion or enlargement of r 6 o make a reduction or enlarge ne to you Ex COPY 80 01 Function cD lt gt document press lt gt then use v or A o 2 a e iS D to select the percentage you want e You can select from the following 70 80 90 100 150 COLOR SNAPSHOT mode only 200 COLOR SNAPSHOT mode only Please note that although you can select 150 and 200 in other modes you can only make enlargements in COLOR SNAPSHOT mode The percentage setting will automatically revert to 100 7 If you want to make multiple black amp white Ex copy 80 os copies use the numeric buttons to enter the COPY 50 P number of copies e You can make up to 9
33. Receiving With an Answering Machine ANS MACHINE MODE sse 8 9 Setting ANS MACHINE MODE cccccccceseeeeceeeeeeneeseeeeeesaeeeeeeeeeseaeeeseeeetias 8 9 Using the MultiPASS With an Answering Machine 8 9 Receiving Using the Distinctive Ring Pattern Detection Feature DRPD oneri crani nvendie telinzcageisstinctag eventos ovileteeedeteliseadeniint 8 10 Types of Ring Patterns 00 c cecccceeceeeeceeeceeeeeeceaeeeeeeeeseaeeesaaeeseneeeeseaaeeeneees 8 10 Setting DRPD arrarena N Pal int Gales ae 8 10 How DRPD Responds to GallS ness iaronn nenea ainakaan ias 8 13 Communicating Using DRPD naakit aa iaaa ganai 8 13 Receiving Faxes to the MultiPASS Suite ceeesseeeeeeeseeeeeeereeeeeteeeeeeeees 8 14 When Your PGS Off otitis eset dined nihil tiniest 8 14 Preface RECEIVING 1M COlOlivssessete ceed ivieiecds echawsedecteeviea iui enna evaded deed eects beni 8 15 Setting Color Receptores a aA NNT 8 15 Receiving While Registering Copying or Printing e seeeseeeeeeeeerressrrsssnen 8 16 Receiving Faxes in Memory When a Problem OCCuUrS ssssseererrrrrrrereenn 8 16 Canceling REceViNG c cccceeeeeeeeeteeeeeeceeaeeeeeaeeceaeeeeeaaeeseeeeeseaaeeseeeeeetaeeneeneeees 8 16 Chapter 9 Special Features Special DIANA Glos cees civncc testis Svies ease ect era esas dle eral haias a ea dae 9 2 Dialing Through a Switchboard cccecceeeeeeeeeeeeeeeeeeeceeeeeesaeeeseeeeeseaeeeseneeeeaas 9 2 Dialing an Overseas Number With Pau
34. STANDARD STANDARD Select for normal documents DARKER DARKER Select for light documents LIGHTER LIGHTER Select for dark documents OFFHOOK ALARM Enables disables the off hook alarm This alarm alerts ON OFF you that the handset of the extension phone is not seated properly in its cradle VOLUME CONTROL Sets the options for the MultiPASS sounds CALLING VOLUME Selects the volume of the ring produced when the 1 2 3 MultiPASS detects a voice call KEYPAD VOLUME Selects the volume of the keypad touch beep 0 1 2 3 To turn off the sound select O ALARM VOLUME Selects the volume of the error alarm sound 0 1 72 3 To turn off the sound select O LINE MONITOR Selects the volume of the line monitor Sound during 0 1 2 3 VOL dialing To turn off the sound select O RX CALL LEVEL Selects the volume of incoming calls HIGH STANDARD TEL LINE TYPE Selects the dialing method the MultiPASS uses to TOUCH TONE match the telephone line type you have p 3 9 ROTARY PULSE E d gt fo cs so 7p Default settings are shown in bold type Can only be adjusted for black amp white transmissions For color transmissions the TTI information is positioned inside the image area Chapter 14 Summary of Settings 14 3 Report Settings Menu For details on accessing the settings below p 14 2 Setting Description Sub Settings TX REPORT Enables disables automatic printing of a transmission PRINT
35. adjusting these settings E Method 1 Using the MultiPASS operation panel You can adjust settings directly via the operation panel of the MultiPASS Detailed instructions are described in this guide Adjusting settings through the operation panel is convenient when you do not have your MultiPASS connected to a PC E Method 2 Using the MultiPASS Suite Software You can adjust settings using the MultiPASS Suite software included with your MultiPASS For detailed instructions gt MultiPASS Suite User s Guide Before adjusting any settings decide whether you prefer to make changes from the operation panel or from the MultiPASS Suite Using both the operation panel and the MultiPASS Suite may cause confusion Changes made to settings through the operation panel will not be displayed in the MultiPASS Suite and changes made in the MultiPASS Suite will override any corresponding settings made through the operation panel Ai f your MultiPASS is connected to a PC we recommend using the MultiPASS Suite to Note adjust settings 3 2 Registering Information Chapter 3 Guidelines for Entering Numbers Letters and Symbols When you come to a step that requires you to enter a name or number refer to the table below to determine which numeric button to press for the character you want Button Letters A Numbers 1 gt ABCabc DEFdef GHIghi OOQOQOQO JKLjkl MNOmno oc c oO oS 23 25 oe rS
36. and dry out 2 16 Setting Up Chapter 2 Loading Paper This section describes how to load plain paper in the multi purpose tray so that you can begin using your MultiPASS For complete details on the different print media you can use and instructions for selecting and loading other print media Chapter 5 Paper Handling Paper Guidelines e Store all print media wrapped and on a flat surface until ready to use Keep opened packs in their original packaging in a cool dry location e Store paper at 64 4 75 2 F 18 24 C 40 60 relative humidity e To avoid paper jams and poor print quality do not print on damp curled wrinkled or torn paper e Use cut sheet paper only not paper that comes on a roll e Do not use paper thicker than can be used for the MultiPASS p 5 2 Thick paper can come into contact with the print head nozzles and cause damage to the BJ cartridge e Do not load paper beyond the paper limit mark bl or beyond the tab on the multi purpose tray Doing so may cause paper feeding or printing problems Also make sure there are no gaps on either side of the paper stack ne PAPER LIMIT MARK 4 Ko e If the print media has a print side set it in the multi purpose tray with the print side facing upward e The capacity of the output tray is 50 sheets of paper To prevent paper jams remove paper from the output tray before the count reaches 50 e Let the
37. be displayed in the LCD when Note Receive Mode is pressed 8 12 Receiving Faxes Chapter 8 How DRPD Responds to Calls 9 When there is an incoming call the MultiPASS checks the incoming ring pattern and ng determines the type of pattern being received The MultiPASS may require up to 10 2 seconds to determine the pattern type During this time any telephone device connected to the MultiPASS reacts according to how you registered the setting 3 Your Setting Incoming Call From Fax Incoming Call From Telephone TEL Rings to alert you to pick up Rings to alert you to pick up the the handset of the telephone handset of the telephone or Press Start to receive the fax extension phone and take the similar to MANUAL MODE call FAX Receives the fax Answers as a fax machine FAX TEL Switches to receive mode for Rings to alert you to pick up the AUTO SW fax transmission signals handset of the telephone or extension phone and take the call Communicating Using DRPD Using the MultiPASS with a DRP service is almost the same as using it with a normal telephone line When you turn on DRPD the receive mode defaults to DRPD When someone calls using the number assigned for telephone communication the MultiPASS rings in the pattern you registered for voice calls When you hear this pattern simply pick up the handset of the telephone or extension phone connected to the MultiPASS and talk If you do not pick up the handset the
38. enata aana eae 13 20 Receiving Problems sss a a 13 21 Telephone Problems ccccceeeeeeeceee cesses eeeeeeeeeaaeseceeeesaaeeeeneeess 13 23 Copying Problems 2 2 0 c0 eden deen eeecndenaentee 13 24 General Problems cccccccccceeeeeeeeceeeeeeseeeeceeeesaaaeseeeeeesaeeeseeeetaas 13 25 If the Power Goes Out 0 ccccccceeeeeceeeeceeeeeeeeeseaeeeseeeeeseaeeeseaeessaees 13 26 Chapter 13 Troubleshooting 13 1 dD fa fe m amp re Du e If You Cannot Solve the Problem If you have a problem with your MultiPASS and you cannot solve it by referring to the information in this chapter contact the Customer Care Center Canon s support personnel are trained in the technical support of Canon s products and should be able to help you with your problem LA Attempting to repair the MultiPASS yourself may void the limited warranty See the limited Note Warranty card for details If the MultiPASS makes strange noises emits smoke or strange smells unplug it canon immediately and contact the Customer Care Center Do not attempt to disassemble or repair the unit yourself If you need to contact Canon directly make sure you have the following information Product name MultiPASS C555 e Serial number The serial number is on the label located at the back of the unit HXXXXX Serial No e MultiPASS Suite version number MultiPASS Suite User s Guide
39. first attempt p 7 10 REDIAL TIMES Selects the number of redial attempts 2 TIMES 1 to 10 REDIAL INTERVAL Selects the period of time between redial attempts 2 MIN 2 to 99 TIME OUT Enables disables automatic scanning of documents ON OFF after the fax number is entered ON Scanning begins automatically five seconds after entering the fax number 10 seconds if sending to multiple destinations OFF Scanning does not start automatically You need to press Start to begin scanning COLOR DIRECT TX Enables disables sending of color documents to fax OFF ON machines that do not have color faxing capability The document is converted to black amp white OFF Color documents cannot be sent to fax machines that do not support color faxing ON Color documents can be sent to fax machines that do not support color faxing The document is converted to black amp white Default settings are shown in bold type Even if the MultiPASS is set to redial several times it will redial only once if there is no tone or there is a ring back tone during the first attempt Chapter 14 Summary of Settings 14 5 gt E E 5 i N ke2 E o 2p RX Reception Settings Menu For details on accessing the settings below p 14 2 Setting Description Sub Settings ECM RX Enables disables Error Correction Mode ECM during ON OFF reception RX MODE Selects the receive mode Chapter
40. incoming fax in memory Then as soon as you finish copying or printing the MultiPASS automatically prints the fax If you are registering information the fax is printed as soon as it is received and does not go into memory Receiving Faxes in Memory When a Problem Occurs If the MultiPASS encounters a problem when it is receiving a fax the unit automatically stores the unprinted pages of the fax in memory and the LCD displays REC D IN MEMORY as well as one or more messages For details on the action to take gt p 13 5 Wi The MultiPASS memory can store up to approximately 42 pages Note You can set the MultiPASS not to store faxes in memory if a problem occurs during reception gt MEMORY RX p 14 6 e Once the pages are printed they are deleted from memory e If the memory becomes full you will not be able to receive the remaining pages Contact the other party and ask them to send the fax again Canceling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed Stop 1 pess CANCEL YES_ N0 9 e The MultiPASS asks you to confirm that you PANEER nies RNN want to cancel YES NO 2 Press 2 to cancel receiving e Receiving is not canceled until you press e If you change your mind and want to continue Ex receiving press TX RX CANCELLED TX RX NO 5003 Based on ITU T No 1 Chart standard mode 8 16 Receiving Faxes Chapter 8 Chapter
41. only The BJ cartridge or tanks may not be installed properly e Make sure the BJ cartridge and tanks are installed properly gt p 2 13 The BJ cartridge print head may need cleaning e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11 For the following gt MultiPASS Suite User s Guide The MultiPASS printer driver may not be selected The application you are using may not support color printing The printer may have a BC 20 Black BJ Cartridge e Insert a BC 21e Color or BC 22e Photo BJ Cartridge and change the BJ Cartridge setting in Printer Properties E Colors are broken or uneven For the following gt MultiPASS Suite User s Guide The print mode may be wrong If you are printing a thin line with a nonprimary color your software may be telling the MultiPASS to place a color every other dot with a space in between E Colors print incorrectly For the following gt MultiPASS Suite User s Guide The MultiPASS printer driver may not be selected The printer driver may not be selecting the right media Some colors are impossible to match exactly though the MultiPASS is designed to come noe aS Close as possible dD fa fe D amp re d E Colors are missing The BJ cartridge print head may need cleaning e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11
42. party before sending the document This method is useful if the other party must manually set their fax machine to receive before they can receive a fax Follow this procedure for manual sending A For this mode you need to have a telephone or an extension phone connected to your note MultiPASS p 2 6 1 Open the document tray 2 Adjust the document feed lever for the document you are loading gt p 4 2 3 Prepare the document and load it face P down in the ADF gt p 4 3 MEMOMATSED O e For color sending press Color B amp W to Currently used memory turn on its light gt p 7 2 DOCUMENT READY e To adjust the resolution and contrast DOCUMENT READY gt pp 7 2 7 4 Standby to scan Hook 4 pes e You can also lift the handset of the extension Zz phone connected to your unit instead of pressing Hook Chapter 7 Sending Faxes 7 7 Sending Faxes 5 Dial the other party s fax telephone number Ex e For dialing methods p 7 5 TEL 7654321 e If you make a mistake during dialing press Hook or hang up the handset and start again from step 4 6 When you hear the other party answer the call pick up the handset to start talking e If you pressed Hook in step 4 instead of lifting the handset you will hear the other party s voice but they will not be able to hear you through the speaker Pick up the handset to talk to the other party If you hear a high pitched signal instead of the other
43. replace the entire BJ cartridge E BCI 21 Black BJ Tank Included with the MultiPASS Contains the black ink for the Color BJ cartridge When the Black BJ tank of the Color BJ cartridge runs out replace with this tank Maintenance E BCI 21 Color BJ Tank Included with the MultiPASS Contains the color ink for the Color BJ cartridge When the Color BJ tank of the Color BJ cartridge runs out replace with this tank Chapter 12 Maintenance 12 7 Yi To help ensure the maximum life of your BJ cartridges always follow the guidelines for note Cartridge maintenance p 2 13 e For optimum printing results and to avoid printing problems Canon recommends that you only use the Canon BJ cartridges and tanks mentioned in this guide When to Replace a BJ Cartridge or BJ Tank How frequently you need to replace a BJ cartridge or tank depends on how you use your MultiPASS If you print many graphics halftones or grayscales you will need to replace them more often than if you print mainly text In general you will need to replace a BJ cartridge in the following situations If you have been using a BJ cartridge for over a year e If your printed output is not crisp and clear or has gaps in the characters missing dots e If your color printouts appear to be missing a color e If the message CHANGE CARTRIDGE appears in the LCD In general you will need to replace a BJ tank in the Color BJ cartridge in the following sit
44. retrieve your document immediately after scanning Modem A device that converts MOdulates digital data for transmission over telephone lines At the receiving end this device converts the modulated data DEModulates to digital format that the PC understands MultiPASS Suite software Canon s exclusive software package that allows you to use the MultiPASS with your Windows software applications You must install the MultiPASS Suite to use your MultiPASS as a printer scanner and PC fax Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing Noise level See dB A Numeric buttons The round numbered buttons on the operation panel marked the same as a standard telephone keypad Press them to perform regular dialing They are also used to enter numbers letters and symbols when registering numbers and names and for entering two digit codes for coded speed dialing G 6 Glossary E O Off line The printer s communication status in which you cannot transfer data from your PC to the printer On line The printer s communication status in which it is being controlled by your PC and is ready to receive data One touch speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing a single one touch speed dialing button The MultiPASS can store up to 12 numbers for one touch speed dialing Glossary One touch speed d
45. support ECM then the document is sent in normal mode without error checking ECM may be disabled e Make sure ECM is on gt ECM TX p 14 5 E Errors occur frequently while sending The telephone lines may be in poor condition or you may have a bad connection e Lower the transmission speed gt TX START SPEED p 14 7 Receiving Problems E Cannot receive a fax automatically The MultiPASS may not be set to receive automatically e For the MultiPASS to receive faxes automatically the receive mode must be set to FAX ONLY MODE Fax Tel Mode ANS MACHINE MODE or DRPD Chapter 8 Receiving Faxes If you have set ANS MACHINE MODE confirm that an answering machine is connected to the MultiPASS and that it is turned on with an outgoing message properly recorded p 8 9 The MultiPASS may have a document stored in memory e Print out any documents stored in memory pp 7 16 8 14 The MultiPASS Suite may have received the fax e gt MultiPASS Suite User s Guide An error may have occurred during reception e Check the LCD for an error message p 13 5 dD fa fe m amp re Du e e Print an Activity Report and check for an error p 11 3 The multi purpose tray may be empty e Make sure paper is loaded in the multi purpose tray p 2 17 Chapter 13 Troubleshooting 13 21 The telephone line may not be connected properly Make sure all line connections are sec
46. tenia inienn ened eat aa aa dawns elas 7 2 Documents YOU Gan F Xiisssrotirssius assia ee ea d da oa eade 7 2 Adjusting the Quality of Your Faxes srserscsisei innta ia 7 2 Setting Color or Black amp White Transmission 7 2 Setting the Scanning Resolutio N ssiesninsaanidii ase 7 2 Setting the Scanning Contrast ceceeceseeeeceeeeeeeeeeeeeeeeeaeeseeeeeeseeeeseeeenaas 7 4 Bidin MONO nercranan a EN 7 5 Preface Sending MethOdS v 15 sets canine ieieds a i id hia ace 7 6 Memory Sending snk eid sienna ene eae 7 6 Mahal SendM gears ected aa eed 7 7 CANCEIING SOMAING wcceseaes scdeeciesaghesedesascevwcsessasteatdaaterdeesas aa a ES 7 9 Redialing When the Line is BUSY ecccceeeeteeeeeeeeeneeeeeetaaeeeeeeeaeeeeeetnaeeeeenes 7 10 Manual RECIAMM Gis ccc zs din ies ian dectecasyeedeedaeveeciie sasezeces televocstasgev dete saevetlensntacecaues 7 10 Canceling Manual Redialing ccccccssecececeeeeeeeeeseeeeeeseaeeseeeeeesiaeeeeeeeees 7 10 Automatic Redialiing ccccccceceeceeeceeceeeeeeeeaeeeeeeeeecaeeseeeeeesaeeeseeeeseeeeeenaeeeeeas 7 10 What is Automatic Redialing c cccccecceeeceeeeeeeeeeeeeseceeesaeeseneeeeseaaeeeneees 7 10 Canceling Automatic Redialing ccccccccececeeeeeeeeeceeeeeesnaeeeeeeeeestaeeeeeeees 7 10 Setting the Options for Automatic Redialing cccccccccsseeeeeessteeeeeesnaes 7 11 Sequential Broadcasting essiccare ai ich Rell 7 13 Sending a Document to More Than One Destination
47. the BJ Cartridge This section describes how to replace the BJ cartridge Before replacing the BJ cartridge be sure to read the section When to Replace a BJ Cartridge or BJ Tank gt p 12 8 Wi The procedure explained here is the same for replacing an old BJ cartridge with a new Note One or simply exchanging the BJ cartridge for one of the optional BJ cartridges e Do not replace the BJ cartridge while the MultiPASS is printing or performing another operation e You only need to replace the Color BJ cartridge when the print head is damaged or when you have printed approximately 2000 pages If ink runs out in this BJ cartridge you can replace individual BJ tanks color or black without having to replace the entire BJ cartridge p 12 15 Follow this procedure to replace the BJ cartridge 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the document guides to open the ADF Automatic Document Feeder e If the ADF Automatic Document Feeder does not open easily slide the document guides outward and then open the ADF Automatic Document Feeder e Or slide the Document Feed Lever to either the automatic or manual setting 4 Press amp 12 12 Maintenance Chapter 12 Do not try to manually move or stop canon the cartridge holder since this may damage the unit Do not touch the components shown or any metal parts since this may adversely affect op
48. the nozzle for the ink and the ink is projected onto paper gC CCITT ITU TS Formerly known as CCITT Consultative Committee for International Telegraph and Telephone CCITT has been replaced by ITU TS International Telecommunications Union Telecommunications Sector a committee created to set international standards for telecommunications Centronics An interface standard for parallel data transmission The interface on the MultiPASS is a Centronics type parallel interface CNG Stands for Calling Signal This is a signal sent by fax machines to identify the call as a fax transmission When the receiving fax machine detects this signal it automatically starts receiving the fax The majority of fax machines in use today can send and detect CNG signals Coded speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing Coded Dial and a two digit code using the numeric buttons cps Characters per second A unit of measurement that indicates the printer s speed Cursor The underline symbol you see in the LCD when you register numbers and names in the MultiPASS G 2 Glossary dB A Stands for decibel level a decibel being a unit of measurement for the intensity of the sound coming from the unit adjusted for background noise Delayed sending The ability to send a document at a preset time in the future You do not have to be in your office to use delayed sending to on
49. type of paper e Make sure you load paper that meets the paper requirements for the MultiPASS gt Chapter 5 Paper Handling The BJ cartridge print head may need cleaning e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11 The sending fax machine may not be functioning properly e The sending fax machine usually determines the fax s quality Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Error Correction Mode ECM may be disabled e Make sure ECM is on gt ECM RX p 14 6 13 22 Troubleshooting Chapter 13 E Faxes do not print The orange protective tape may not be removed from the BJ cartridge e Be sure to remove the orange protective tape from the BJ cartridge before you install it gt p 2 15 The BJ cartridge or tanks may not be installed properly e Make sure the BJ cartridge and tanks are installed properly p 2 13 The BJ cartridge print head may need cleaning e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11 The BJ cartridge or tanks may need to be replaced e Determine if the problem is with the BJ cartridge or tanks p 12 8 and replace if necessary pp 12 12 12 15 E Fax images print blotched or uneven The telephone lines may be in poor condition or you may have a bad connection e Error Correction Mode
50. 12 Setting Up Chapter 2 Installing the BJ Cartridge Install the BJ cartridge as explained in this section For additional information on BJ cartridges and tanks and for instructions on replacing see BJ Cartridge p 12 6 Guidelines Follow these guidelines to ensure optimum performance of your BJ cartridges and tanks e Store BJ cartridges and tanks at room temperature e Keep BJ cartridges in their sealed packaging until you are ready to use them e Once opened use BJ tanks within six months and BJ cartridges within one year e Do not remove BJ cartridges and tanks from the MultiPASS unnecessarily or the ink in them may harden e Do not leave empty BJ tanks in a Color BJ cartridge Remove them immediately when they run out of ink and replace them with new ones Do not leave a Color BJ cartridge with either of its BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print quality e To change a BJ cartridge be sure to press inside the unit to move the cartridge holder to the center e Make sure the cartridge holder is in its home position on the right side of the unit when you are not using the MultiPASS If it is not in its home position press El inside the unit Leaving the cartridge holder out of its home position will cause the BJ cartridge to remain uncapped and dry out e When changing BJ cartridges always store the unused BJ cartridge in the BJ cartridge container provided
51. 14 7 Registering coded speed dialing 6 6 6 7 information in MultiPASS 3 2 methods 3 2 one touch speed dialing 6 3 6 4 sender information 3 6 to 3 8 via MultiPASS Suite 3 2 via operation panel 3 2 while receiving 8 16 Regular dialing 7 5 REMOTE RX ID setting 14 6 REMOTE RX setting 14 6 Replacing BJ cartridge 12 12 to 12 14 BJ tank 12 15 to 12 17 Report See also individual report names button 2 12 3 8 6 13 11 3 Settings menu 14 4 Requirements document 4 2 print media 5 2 Resolution setting scanning 7 2 7 3 Rest paper 2 9 Resume button 2 12 13 3 13 4 RING COUNT setting 14 6 Rollers cleaning 5 11 5 12 12 6 ROTARY PULSE setting 3 9 14 3 RX Reception Settings menu 14 6 RX CALL LEVEL setting 14 3 RX MODE setting 14 6 RX REDUCTION setting 14 7 RX Report See also Reception RX Report sample 11 5 RX REPORT setting 14 4 RX START SPEED setting 14 7 S Safety instructions handling 1 7 1 8 location 1 8 1 9 maintenance 1 7 1 8 power supply 1 10 SCAN CONTRAST setting 14 3 Scanned area document 4 3 Scanner color features 1 4 components cleaning 12 5 12 6 features 1 4 Scanning contrast setting 7 4 document requirements 4 2 resolution setting 7 2 7 3 Selecting print media 5 4 5 5 l 8 Index Sender information description 3 6 printing list to check 3 8 registering 3 6 to 3 8 sample 3 6 Sending canceling 7 9 delayed 7 15 document requireme
52. 3 20 Sending Problems sssini gnog arundo E EEEE Na NOEGE NEES 13 20 Recon Probo MS srini ebeuieeituvndtiataastlenien deh neteds dates 13 21 Telephone ProDleimS sra E ayers 13 23 Copying Probl MSs scis e anton iawiie edie adit ES 13 24 General ProDlemSs tnchintn is en a Oe es 13 25 If the Power Goes Out eecceccceccseeeeeceeeecee aenaran aaa a REEE 13 26 Chapter 14 Summary of Settings Understanding the Menu System ccecceeeeeeeeeeceeeeeneeeseeeeeeeeeeseeeeeetnaeeeeeeeeees 14 2 Accessing the Menus c ccceecscceeeeeeneeeeeeeenneeeeeetaeeeeeeeaaeeeeeeeaeeeeeeeaeeeeenees 14 2 User Settings Menu 0 c ccceccecececeeeeeeeeecneeeeeaeeeceeeeseaaeeseaeeeeeaaeseseeeeseaeeeeeaeeeeeas 14 3 Report Settings Menu ccccccccceeeceeeeeeeeeeeeeeeeeeceeeeeeaaeeeeeeeeeeeaeeeseeeesecaeeseeneeseaas 14 4 TX Transmission Settings Menu s sies iiinis aaiae 14 5 RX Reception Settings M nu ceccccccceecsesceceeeeeeeeeaeeeeeeeeeeaaeseeeeeeseaeeseaaeeeeeas 14 6 Printer STINGS MENU csetansdccesdseseesads vaceteasvateesssheesatcanateentadesbeswtedadt edana 14 7 System Settings Men issiiirasui aoe eee aia eas 14 7 Appendix Specifications General Specification necrosi unsin ite ee eee Sect ae A 2 PP INU ET TEE cosa edie ofews Seuss wav Aeeeteaba andes E E E E A A 3 Bod Gant QeS nicieni eerde an ae aa aaa aa aee a aaa ea a eetas A 4 FACS EN A A 4 OIG ONG TE AE AE E E E A E E E dn veeesteeunieia en A 5 COPEN einen a e eaa
53. 3 6 Registering Sender Information ccccccceeeceeeceeeeeeneeeeeeeeeseaeeeseeeeeseaeeeeeneeetaas 3 7 Printing a List to Check the Sender Information 0 eee eeeeeeeeeeeeeeeneeeeeees 3 8 Setting the Telephone Line Type cccceccessececeeeeeeeeaeeeeeeeeeeeaeeseeneeeseaeeeeeaeeeeaas 3 9 viii Preface Chapter 4 Document Handling DoCuUMent REQUIFCMENIS sssrin aa tiadteeais dened E Meena tues teed 4 2 Scanned Area of amp DOCUMENT cccceeeeeeeneeceeeeeeeeaeeeeeeeeeeaaeeeseneeseaeeeeeaaeeneaees 4 3 Loading DOCUMENIS eroii rimaita tenia a i aa AS 4 3 Problems With Multipage Document cccccceeeeeceeeeeeeeeeeeeeeeeseeeeteeeetaas 4 5 Adding Pages to the DOCUMENT oiiire ianei 4 5 Chapter 5 Paper Handling Print Media Requirement cccccccccceecceceeeeeeeeeeeeeeeneeeeeseeneeeeeenseneeeeeeseneeeeeeneenes 5 2 Printable Areas inisinia ninenin aaa aerae a aei aaant eiiean a Aaaa ape 5 3 Selecting Print Media seeeseeeeeeeseeeseeeseessesssessrtrsstnssetnsstnnssnnsetunennnnennnntnnnennnnt 5 4 Setting the Paper Thickness LOVED ccccccceeececeeeeeeeeeeceeeeeeeeaeeeeeeeesnaeeeseeeesaas 5 6 LOAGING Papal seneden sn lecethevandtecesduncndsk vel uantetert wageeders anteeed eemedtecesevmenecbves oie 5 7 Loading ENVelOPeS scssi asina bad vucddecss sediyee sd vaanseliss T 5 8 Using Canon Specialty Print Media cceeecceececeeeeeeeeeceeeeeeseeeseeeeeseaeeeeeeeees 5 10 Specialty
54. 31 1250 Canon DEUTSCH k 02 1 49 39 25 25 Canon FRANCE k 21 GROUP DIAL Canon GROUP 1 k 01 03 3758 2111 Canon TOKYO x 03 516p488 6700 Canon U S A k 32 81 773 3173 Canon UK UNSORTED LIST DESTINATIONS LISTED IN CODE ORDER SORTED LIST DESTINATIONS LISTED IN ALPHABETICAL ORDER E Group Dial List 12 27 2000 17 23 FAX 123 4567 CANON 001 eee FOIA RHI 03 Canon GROUP 2 04 2 50921 00 2131 1250 02 1 49 39 25 25 32 81 773 3173 k 21 Canon GROUP 1 01 905 795 1111 03 516p488 6700 FEI IOI IOI III Ik GROUP DIAL LIST eee RK Canon ITALIA Canon DEUTSCH Canon FRANCE Canon UK Canon CANADA Canon U S A 6 14 Speed Dialing Chapter 6 Chapter 7 Sending Faxes This chapter describes how to use your MultiPASS to send faxes Preparing to Send a Fax c cccccceeeeeeeeceeeeeeeeeeeeeeeesaeeeeeeeeessaeeeeeaaeeee 7 2 Documents YOU Can Fax c ccccccceceeeeecceeeeeeeeeceaeeseeeeescaeeeseaeeeseeeeenaaeeee 7 2 Adjusting the Quality of Your Faxes ccccccececeeseeeeeeeeeeeeeeteeeeeeneeeees 7 2 Setting Color or Black amp White Transmission 0 cccceeeeeeseeeees 7 2 Setting the Scanning Resolution cccceeecceereeeeeeeeeeeeeeeeeaeeeeeeeeees 7 2 Setting the Scanning Contrast ceccceeeeeeceeeeeeeeeeeeeeeeeeeeeeteeeeees 7 4 Dialing Methods ressons rnain ANNAA tinned Ale 7 5 Sending Met
55. 4 3 WwW WAIT COOLING message 13 12 Weight document 4 2 MultiPASS 1 8 print media 5 2 l 10 Index
56. 4 mm 0 28 7 mm a ae ag 0 25 6 4 mm 0 25 6 4 mm 8 27 210 mm F 0412 3 mm 11 69 297 mm A4 FEED DIRECTION 0 28 7 mm 0 13 3 4 mm 0 13 3 4 mm E Envelopes The shaded areas below show the printable area of envelopes Be sure to print within these areas 9 5 241 3 mm 8 66 220 mm gJ 0 12 3 mm EJ 0 12 3 mm U S COMMERCIAL 4 1 104 1 mm NO 10 4 33 110 mm EUROPEAN DL _ 0 28 7 mm 0 28 7 mm 0 25 6 4 mm a 1 24 31 4 mm 0 25 6 4 mm rN 0 41 10 4 mm FEED FEED DIRECTION DIRECTION The length of the lower margin varies depending on the printing conditions 0 28 in 7 mm for black amp white printing when not using the printer driver 0 16 in 4 mm when printing from memory 0 63 in 16 mm for black amp white and color printing when using the printer driver 0 83 in 21 mm for color copying and printing of received color faxes Chapter 5 Paper Handling 5 3 Paper Handling Selecting Print Media This section describes the different print media you can use with your MultiPASS To achieve the best possible printing performance of your MultiPASS be sure to select the correct print media Zi Be sure to test print media before purchasing large quantities Note E Plain Paper The MultiPASS supports letter legal and A4 size paper in portrait orientation You can use regular copier paper cotton bond paper
57. 7 Function 2 12 Limited warranty card 2 2 Line telephone 2 3 2 6 3 9 LINE IN USE message 13 9 LINE MONITOR VOL setting 14 3 List See individual list names LOAD PAPER message 13 10 Loading documents 4 3 4 4 envelopes 5 8 5 9 paper 2 17 to 2 19 5 7 Location choosing 2 2 safety instructions 1 8 1 9 Maintenance safety instructions 1 7 1 8 MAN AUTO SWITCH setting 14 6 Manual display See MANUAL MODE Manual document feed 4 2 4 3 4 4 MANUAL MODE description 8 2 receiving in 8 6 8 7 setting 8 6 Manual redialing 7 10 canceling 7 10 Manual sending 7 7 7 8 canceling 7 9 Margin setting bottom 10 4 14 7 Memory Clear Report See Memory Clear Report deleting document from 7 18 documents in 7 16 to 7 18 printing document in 7 16 7 17 printing list of documents in 7 16 receiving when problem occurs 8 16 Reference button 2 12 7 16 7 17 7 18 8 15 sending See Memory sending Memory Clear Report description 11 2 sample 13 26 Light MEMORY FULL message 13 10 Alarm 2 11 MEMORY RX setting 14 6 Index l 5 Memory sending 7 6 7 7 canceling 7 9 MEMORY USED nn message 13 10 Menu system understanding 14 2 Menus See also individual menu names accessing 14 2 Messages LCD 13 5 to 13 12 See also individual message names MID PAUSE SET setting 14 5 Mistake correcting 3 5 Multi TX RX Report See also Multi Transaction TX RX Report sample 11 5 Multi purpose tray 2 9
58. 9 Special Features N Q i L S 5 Q i This chapter describes the special features of the MultiPASS Special Dialing vrisnin aaa 9 2 Dialing Through a Switchboard ccccceseeeeeeeeeeeeeeeeeeeeeeeaeeseeeees 9 2 Dialing an Overseas Number With Pauses 9 2 Switching Temporarily to Tone Dialing cccseceeeeeeeesteeeeeneeetees 9 3 Chapter 9 Special Features 9 1 Special Dialing This section explains special dialing features such as dialing through a switchboard dialing overseas numbers and switching temporarily to tone dialing Dialing Through a Switchboard A PBX Private Branch Exchange is an on site telephone switchboard If your MultiPASS is connected through a PBX or other telephone switching system you have to dial the outside line access number first and then dial the number of the party you are calling Dialing an Overseas Number With Pauses When you dial or register an overseas number you may need to insert a pause within and or after the number The length and location of the pause depends on the telephone system of your country Follow this procedure to dial an overseas number with pauses 1 2 Open the document tray Adjust the document feed lever for the document you are loading gt p 4 2 Prepare the document and load it face down in the ADF gt p 4 3 e For color sending press Color B amp W to turn on its light gt p 7 2 e To ad
59. 9 black amp white copies e You can only make one color copy at a time Start 8 Press to begin copying e To stop copying press Stop You may then need to open the operation panel to remove the document p 13 3 LA e You will be unable to make multiple copies if MEMORY FULL appears in the LCD Print Naz Or delete any documents stored in memory pp 7 16 7 18 8 14 to free up space in the MultiPASS memory then start again Also if you are copying multiple pages with many graphics separate the pages into smaller stacks or make the desired number of copies one at a time as needed e You can also adjust the scanning contrast of documents you are copying p 7 4 Chapter 10 Making Copies 10 3 Setting the Length of the Bottom Margin You can adjust the length of the bottom margin for color reception The default margin length is NORMAL 0 83 inches 21 mm Follow this procedure to set the length of the bottom margin Function 1 Press 01 D 2 Press Data Registration y Set 3 Press 08 02 4 Use V or to select PRINTER SETTINGS Set 5 Press 08 02 6 Use V or amp to select BOTTOM MARGIN Set 7 Press 08 02 8 Use a or amp to select the length of the bottom margin for color reception e You can select from the following NORMAL The bottom margin is larger than the bottom margin of a black amp white printed page 0 83 inches 21 mm SMALLER The b
60. Canon Multi PASS C555 User s Manual Copyright This User s Guide is copyrighted by Canon Computer Systems Inc CCSI with all rights reserved Under the copyright laws this User s Guide may not be reproduced in any form in whole or part without prior written consent of CCSI 2000 Canon Computer Systems Inc Disclaimer Canon Computer Systems Inc has reviewed this User s Guide thoroughly in order to make it an easy to use guide for your Canon MultiPASS C555 system All statements technical information and recommendations in this guide and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your MultiPASS C555 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective products All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notify any person of such changes Trademarks Canon and BJ are registered trademarks BCI Bubble Jet MultiPASS and UHQ are trademarks of Canon
61. ECM sending receiving should eliminate such problems However if the telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly e The sending fax machine usually determines the fax s quality Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean E Cannot receive using Error Correction Mode ECM The other party s fax machine may not support ECM e Some fax machines do not support ECM If the other party s fax machine does not support ECM then the document is received in normal mode without error checking ECM may be disabled e Make sure ECM is on gt ECM RX p 14 6 E Errors occur frequently while receiving The telephone lines may be in poor condition or you may have a bad connection e Lower the reception speed gt RX START SPEED p 14 7 The sending fax machine may not be functioning properly e Call the sender and have them check that their fax machine is functioning properly dD fa le m amp re d e Telephone Problems E You cannot dial The telephone line may not be connected properly e Make sure all line connections are secure p 2 6 Chapter 13 Troubleshooting 13 23 The power cord may not be plugged in securely e Check that the power cord is plugged securely into the MultiPASS and into the wall outlet p 2 8 If the unit is plugged into a po
62. ERROR report p 11 4 ONLY PRINT ERROR ONLY Prints a transmission report only OUTPUT YES when a transmission error occurs OUTPUT NO OUTPUT YES Prints a transmission report every time you send a document OUTPUT NO No transmission report is printed PRINT WITH If you select PRINT ERROR ONLY or OUTPUT YES ON OFF IMAGE above enables disables printing of the first page of the fax with the transmission report Black amp white faxes only RX REPORT Enables disables automatic printing of a reception OUTPUT NO report p 11 5 PRINT ERROR OUTPUT NO No reception report is printed ONLY PRINT ERROR ONLY Prints a reception report only OUTPUT YES when a reception error occurs OUTPUT YES Prints a reception report every time you receive a document ACTIVITY REPORT Sets the Activity Report option p 11 3 AUTO PRINT Enables disables automatic printing of the Activity ON OFF Report after every 20 transactions Default settings are shown in bold type 14 4 Summary of Settings Chapter 14 TX Transmission Settings Menu For details on accessing the settings below p 14 2 Setting Description Sub Settings ECM TX Enables disables Error Correction Mode ECM during ON OFF transmission MID PAUSE SET Selects the length of the pause entered when you press 2 SEC Redial Pause 1 to 15 AUTO REDIAL Enables disables automatic redialing if the other party s ON OFF line is busy on the
63. Feeding paper problems 13 18 13 19 Film See individual film names Function button 2 12 light 2 12 G Glossy photo paper 5 2 5 4 Group Dial List description 11 2 printing 6 13 sample 6 14 Group dialing creating groups 6 9 to 6 11 description 6 2 7 5 using 6 12 Guide document 2 9 paper 2 9 paper output 2 9 5 11 Guidelines BJ cartridge 2 13 2 14 entering letters 3 3 to 3 5 entering numbers 3 3 to 3 5 entering symbols 3 3 to 3 5 paper 2 17 2 18 specialty print media 5 10 Handling safety instructions 1 7 1 8 HANG UP PHONE message 13 8 High gloss film 5 2 5 5 Index High resolution paper 5 2 5 4 cleaning sheet 5 11 5 12 printing 5 11 Holder cartridge 2 10 Hook button 2 11 HORIZ amp VERTICAL setting 14 7 I Image Quality button 2 11 7 3 10 2 10 3 INCOMING RING setting 14 6 INSIDE IMAGE setting 14 3 INSTALL BC 21e message 13 8 13 9 INSTALL BC21 22e message 13 9 INSTALL BC21e 20 message 13 9 Installing BJ cartridge 2 13 to 2 16 J Jack answering machine 2 10 data modem 2 10 extension phone 2 10 telephone 2 10 telephone line 2 10 Jams clearing 13 3 13 4 in ADF 13 3 in multi purpose tray 13 4 K KEYPAD VOLUME setting 14 3 Kit photo 5 5 starter 5 5 L LCD 2 11 messages 13 5 to 13 12 See also individual message names Letter mode 3 3 Letters entering 3 3 3 4 Lever document feed 2 11 4 2 paper thickness 2 10 5 2 5 6 5
64. HG 101 Canon High Gloss Film HG 101 features a bright white finish that lends striking visual power to charts graphs and photographic images It creates a sharper and more vivid color output than is possible with coated paper Use of this film gives your presentation materials and graphics a professional look This film provides the best color print quality for the Color BJ cartridge E Transparencies CF 102 Canon Transparencies CF 102 produce excellent contrast sharpness and color creating crisp and professional overhead presentations Do not use normal transparencies in the MultiPASS as they do not absorb ink and may cause ink to run Paper Handling E Starter Kit Canon Starter Kit contains an assortment of different papers for you to try out E Photo Kit Canon Photo Kit contains a Photo BJ cartridge a BJ cartridge container and 60 sheets of Canon High Resolution Paper Chapter 5 Paper Handling 5 5 Setting the Paper Thickness Lever The paper thickness lever adjusts the gap between the print head and the print media to suit the print media s thickness Before printing be sure to set the paper thickness lever For details on which position to set the paper thickness lever for the print media you are using p 5 2 A f the paper thickness lever is not set correctly before printing smudging and poor print noe quality may result Follow this procedure to set the paper thickness lever 1 Open the document
65. Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owners As an ENERGY STAR Partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines Groot for energy efficiency Preface Users in the U S A Pre Installation Requirements for Canon Facsimile Equipment A Location Supply a suitable table cabinet or desk See the Appendix for the unit s dimensions and weight B Order Information 1 Only a single line touch tone or rotary telephone set is to be used 2 Order an RJ11 C modular jack USOC code which should be installed by the telephone company If the RJ11 C jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or the equivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE Or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS 7 Canon recommends an individual line following industry standards e g the 2500 Touch note Tone or 500 Rotary Pulse Dial telephones A dedicated extension off a PBX unit without Call Waiting can be used with your MultiPASS C555 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements T
66. OZZLE CHECK 08 02 lt gt lt gt 6 Use v or to select ROLLER CLEANING Set 7 Press e The MultiPASS feeds the cleaning sheet into the unit and cleans the rollers 5 12 Paper Handling Chapter 5 Printing on Fabric Sheets Canon Fabric Sheet FS 101 comes with a booklet that describes special handling procedures Be sure to read this booklet for special information on fabric sheets Wi Do not use the fixing agent provided with the Canon Fabric Sheet FS 101 This agent is Note Not necessary when printing with the MultiPASS Do not touch newly printed fabric sheets until the ink has dried completely This takes about an hour Follow this procedure to load a fabric sheet in the multi purpose tray 1 Make sure the paper thickness lever is set to DZ right e For details p 5 6 Do not set the paper thickness lever caren While the MultiPASS is printing since this will cause problems 2 With the cloth side toward you and OPEN END AT the open end at the top insert one THE TOP fabric sheet into the multi purpose tray until it stops so that the right edge of the sheet is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the sheet Paper Handling 3 Your MultiPASS is now ready to print Set your PC to print on the fabric sheet 4 When the fabric sheet is printed let it dry for about an hour to allow the ink
67. PASS as a fax machine or they Note Can Cause received faxes to pile up and jam Some types of high resolution paper require you to clean the MultiPASS rollers after using a package of this paper Refer to the instructions included with the high resolution paper If you need to clean the rollers see below Using the Cleaning Sheet Read the instructions provided with the high resolution paper to see if you are required to clean the MultiPASS rollers after using a package of this paper A cleaning sheet may be included with the high resolution paper The cleaning sheet removes paper dust from the unit s rollers helping to prevent paper feeding problems Paper Handling Follow this procedure to load and use the cleaning sheet 1 Make sure the paper thickness lever is set to L left e For details p 5 6 Do not set the paper thickness lever canon While the MultiPASS is printing since this will cause problems Chapter 5 Paper Handling 5 11 2 Remove the backings from the two tapes on the cleaning sheet 3 With the sticky side toward you and going into the multi purpose tray first insert the cleaning sheet into the multi purpose tray until it stops so that the right edge of the sheet is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the sheet 2 Function 4 Press 10 lt gt 5 Press cam N
68. Print Media Guideline Sissons 5 10 Printing on High Resolution Papet ccccceceeeeeesseeeeeeeeeeseeeeeseeeeseeeeeeeeeeeas 5 11 Using the Cleaning Sheet ccccccccseseseeeceeeeeeeeeeeeeeeeeeaaeeseeeeeetaeeteeeeeeeaas 5 11 Printing on Fabric Sheets arisane aip a eat 5 13 Printing On Banner Paper 2 sic2sc aiesosecctsasteccctiteseendctnageeccceneneeljceaheseucccteateedactals 5 14 Chapter 6 Speed Dialing What is Speed Dialing cccecccecesceeeeeeeeeeeeeeeeneeeeeeaeeeseeeeceeaeeeeaaeeseeeeeseaaeeeeneeees 6 2 Speed Dialing Methods ccecceccsceeseeeeeeneeeseeeeeeeaeeeeeeeeeeaeesseeeesecaeeeseaeeseeaees 6 2 One TOUCH Speed Dial Of tsr seicdeees ste daigs esaa aa e a a aaa aE Raa 6 3 Registering Numbers for One Touch Speed Dialing cee eee eeeeereees 6 3 Using One Touch Speed Dialing tsssstmaiiss iia iniintindi aldatan 6 5 Coded Speed Dialing aniics a a a AT 6 6 Registering Numbers for Coded Speed Dialing eeeeeeeeeeeereeeeerrrererrrerrerees 6 6 Using Coded Speed DialNg rinnuni a 6 8 Group DI AIAG ede das iarna i a aea daara 6 9 Greating GROUPS sssaaa a eia aea ES a aaa aa aeaa 6 9 USING Group Dialing kssin a aa alaa 6 12 Speed Dialing Lists ce eeccceeeeeceeeeeeeeee seas eeeaaeeceaaeeeeaaeeseeeeeeeaeeeseeeeetaeeeeeeeees 6 13 Printing Speed Dialing Lists ccccceeceeeeeeeeeeeceeeeseeeeseeeeeeeaeeeeeeeeetiaeeseeeeees 6 13 Chapter 7 Sending Faxes Preparing tO Send a FaXirii iae raika
69. The marks before the transaction number TX RX NO mean the following No mark Black amp white document gt Color document Black amp white document being sent or printed amp Color document being sent or printed e If you are unsure of the transaction number TX RX NO print the Doc Memory List p 7 16 e Use lt or gt to display details of the transaction destination for example Set 6 Press e The MultiPASS asks you to confirm that you want to delete the document 7 Press to delete the document e If you change your mind and want to keep the document in memory press The MultiPASS deletes the document OK TO DELETE YES NO ERASING END 8 To continue deleting other documents in memory repeat the procedure from step 5 Or Stop Press to return to standby mode Ex 12 27 FaxTel 7 18 Sending Faxes Chapter 7 Chapter 8 Receiving Faxes x lt LL e gt Q S co This chapter explains the different methods for receiving faxes and also contains useful information on fax reception Different Ways to Receive a Fax ccceeeeesneeeeeeeenaeeeeeeenaeeeeeseaaes 8 2 Receiving Both Faxes and Telephone Calls Automatically Fa Tel MoE ouso ne e E T E EONS 8 3 Setting Fax Tel Mode c ccccscesesceeeeceeeeeaeeceeeeeeeaaeeseeneeeeeaeeeeeaaeeee 8 3 Setting the Options for Fax Tel MOde ccccccccseeee
70. To register a setting or access sub settings press Set I To return to a previous level press Data Registration e In order for your settings to be registered be sure to press Set after making a selection or entering information e If at any stage you wish to return to standby mode press Stop e If you pause for more than 60 seconds while accessing a menu the unit will automatically return to standby mode Stop When you are finished press to Ex return to standby mode 12 27 FaxTel 14 2 Summary of Settings Chapter 14 User Settings Menu For details on accessing the settings below p 14 2 Setting Description Sub Settings DATE amp TIME Sets the current date p 3 7 UNIT TELEPHONE Enters the fax telephone number you want to appear at the top of each fax page you send p 3 7 UNIT NAME Enters the name or company name you want to appear 7 at the top of each fax page you send p 3 7 TX TERMINAL ID Sets the options for the identification header TTI TTI POSITION Selects the position for the identification header TTI OUTSIDE IMAGE that appears on every page you send p 3 6 INSIDE IMAGE OUTSIDE IMAGE TTI positioned outside the image area INSIDE IMAGE TTI positioned inside the image area TELEPHONE Selects the prefix for the identification header TTI fax FAX TEL MARK or telephone number p 3 6 SCAN CONTRAST Selects the scanning contrast p 7 4
71. URPOSE TRAY Holds plain paper and DOCUMENT GUIDES other print media Keep the document in position when being scanned Adjust to the width of the document OPERATION PANEL Controls the MultiPASS gt p 2 11 DOCUMENT TRAY When open holds scanned documents as they exit the MultiPASS When closed serves as a cover for the operation panel D ai zi SE PAPER OUTPUT GUIDES i Hold high resolution paper SO OUTPUT TRAY when using the Photo BJ Zoe Wy 7 P Holds printed pages as cartridge Also hold banner Ly they exit the MultiPASS paper ener TRAY EXTENSION Holds printed pages as they exit the MultiPASS Chapter 2 Setting Up 2 9 Back View PARALLEL INTERFACE PORT USB PORT TELEPHONE JACK i EXTENSION PHONE ANSWERING MACHINE DATA MODEM JACK TELEPHONE LINE JACK POWER CORD L CONNECTOR Inside View PAPER THICKNESS LEVER Adjusts the gap between the print head and the print media to suit the print media s thickness gt p 5 6 El CARTRIDGE BUTTON PRINTER COVER Moves the cartridge holder to the center for replacement of the BJ cartridge or tanks CARTRIDGE HOLDER 2 10 Setting Up Chapter 2 Operation Panel E Numeric Buttons Enter numbers when dialing or registering fax telephone numbers Also enter characters when registering names feeding single sheets gt p 2 12 E Document Feed Le
72. W to turn on its light A f you attempt to send a color document to a fax machine that does not support color note faxing the document will not be sent and the LCD will display TRY AGAIN IN B amp W Try sending again in black amp white Alternatively you can enable the COLOR DIRECT TX setting p 14 5 that converts color faxes to black amp white if the other party s fax machine does not support color faxing Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout Low resolutions may cause text and graphics to have a jagged appearance while higher resolutions provide smoother curves and lines crisp text and graphics and a better match to traditional typeface designs LA The higher the resolution the higher the output quality but the slower the scanning speed Note 7 2 Sending Faxes Chapter 7 E For black amp white sending set the resolution as follows Dea Baw 1 Make sure the light above lt gt is turned off e If not press Color B amp W to turn it off Image Quality 2 Press lt to select the resolution Ex setting you want FAA Bact e You can select from the following FAX STANDARD Suitable for most text only documents FAX FINE Suitable for fine print documents FAX PHOTO Suitable for documents that contain images such as photos With this setting areas of the document that contain photos are automatically scanned with 64 levels of gra
73. a aaa aa a rE e aae cent a adaa A 6 SCANNE inserate eee EEE a e EE E AEEA ENNEN A 7 GOSS Y a endte radie a EA aE Eae e edie aR iea G 1 MAOK ani E EEEE EAEN EAE E EE l 1 Preface fa 3 re amp Chapter 1 Introduction This chapter introduces you to your MultiPASS You will find a summary of its features and details on how to use this guide Welcome cerron nna T a eee errr eee errr meer rere rece rrerer rece rereere 1 2 Main Features of the MultiPASS 0 c cc cccceeeceeeceeeeeeeeeteeeeeeaeeeees 1 3 Using Your Documentation 0 c ccccecccceeeeneeceeeeeeeeaeeeeeeeeseaeeeeeaeeeee 1 5 How to Use This Guide 0 0 ccccceececeeeeneeeeeeeeeeaeeeecaeeesaaaeseseeeessaeeeseneees 1 5 Type Conventions Used in This Guide 0 c cceeccceeeeeeeeeeeeeeteeeeeneeeees 1 6 Customer Suppolt ccccceececceee ee eeeeeeeceeeecaaeseeeeeescaeeeseeeeseeeeeeaaeeee 1 7 Important Safety Instructions c cece cece ee eeeeeeeeeeeeeeeeteaeeeees 1 7 Chapter 1 Introduction 1 1 Welcome Thank you for purchasing the Canon MultiPASS C555 hereafter referred to as the MultiPASS The MultiPASS is a complete multifunction system for your home or small office It combines the following essential office machines into a single convenient compact desktop unit e Color Printer e Plain Paper Color Fax Machine e PC Color Fax e Color Copier e Color Scanner e Tele
74. a aaia 12 7 BJ Cartridges and BJ Tanks c cccecceeeeeeeeeeeeeecaeeeeeeeeseaaeeseaaeeseeeeeessaaeeeenees 12 7 When to Replace a BJ Cartridge or BU Tank cccceeeeceeeeeeeeeeeeeeeeeeeeeeeeeeees 12 8 Testing and Cleaning the BJ Cartridge Print Head 0 ceeeceeesseeeeeeees 12 10 Printing the Nozzle Check Pattern cccccceesseeeeeeeeeeeeeeeeeeesecaeeseneeeee 12 10 Cleaning the BJ Cartridge Print Head 0 eceeeeececeeeeeeeeeeeceeeeeeeeaeeneneees 12 11 Replacing the BU Cartridge eiiiai iaeiae e aa 12 12 Replacing a Bu Tank aiea aa eee 12 15 Transporting the MultiPAS Sadistinen ences siete lected 12 18 Preface xi Chapter 13 Troubleshooting If You Cannot Solve the Problem 0 ccecceeescceceeeeeeeeeeeeeeeeeeeaaeseseeeesecaeeeeeaeeseeas 13 2 Clearing JAMS aaoi na r i A eee 13 3 Jams inthe ADF a a Aiea nee iat aides oe eae 13 3 Jams in the Multi Purpose Tray ccecceceeeeceeeeeeeeseaeeeeeeeeesaeeeeeeeesecaeeseeeeeeeeas 13 4 LGD Messages iian eaaa eaa nar ia En aAa AS AARNES 13 5 Poning ECO DIG INS nnii R TA O R 13 13 Print Quality ProDIOMS ccccccccsseceeseeecsseeeecseeccsseeeecseesesseeeeesaeseseeeeesaeeseseeeens 13 15 Color Printing and Color Copying Problems cccccsececeeeeeeeseeeeeeeeesseeeeeeees 13 17 Paper Feeding Problems ccccceeceeeeeeeeeeneeeeeeeeeeeaeeeceneeeeeaesseeeeesecaeeseeeeees 13 18 FAXING Problem Sister ein aiana eaaa ech eaaa aa aaas 1
75. ad only one type of paper e Make sure you load paper that meets the paper requirements for the MultiPASS gt Chapter 5 Paper Handling E Transparencies or back print film do not feed correctly The transparencies or back print film may not be loaded correctly e Make sure they are loaded properly p 2 17 Do not load more than 50 transparencies or 10 back print film sheets in the multi purpose tray E Repeated paper jams occur The paper you are using may be causing the jams e Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together p 2 19 e Check that the paper you are using and your printing environment are within the specifications of the unit Chapter 5 Paper Handling E Envelopes do not load Envelopes may not be loaded correctly e Make sure the envelopes are loaded properly p 5 8 Do not load more than 10 envelopes in the multi purpose tray You may need to choose the envelope setting in your printer driver e gt MultiPASS Suite User s Guide The envelopes you are using may not meet the requirements for the MultiPASS e Envelopes must be U S Commercial No 10 or European DL envelopes p 5 4 dD fa fe m amp re d The envelope may not be feeding properly Slide the paper thickness lever to the right Chapter 13 Troubleshooting 13 19 Faxing Problems Sending Problems E Y
76. ages in ADF 4 5 deleting from memory 7 18 feed See Document feed feed lever 2 11 4 2 guides 2 9 in memory 7 16 to 7 18 loading 4 3 4 4 printing document in memory 7 16 7 17 printing list of documents in memory 7 16 problem 4 2 problems with multipage 4 5 quantity 4 2 requirements See Document requirements scanned area 4 3 size 4 2 support 2 3 2 5 2 9 thickness 4 2 tray 2 5 2 9 type 4 2 Index weight 4 2 Document feed automatic 4 2 4 3 4 4 manual 4 2 4 3 4 4 DOCUMENT READY message 13 8 Document requirements copying 4 2 scanning 4 2 sending 4 2 Documentation using 1 5 1 6 DRPD communicating with 8 14 description 8 2 how it responds to calls 8 14 setting 8 10 to 8 13 types of ring patterns 8 10 ECM RX message 13 8 setting 14 6 ECM TX message 13 8 setting 14 5 ECONOMY PRT setting 14 7 Envelopes 5 2 5 4 loading 5 8 5 9 printable area 5 3 Error TX Report sample 11 4 Extension phone connecting 2 6 jack 2 10 Extension output tray 2 9 F F T RING TIME setting 14 6 Fabric sheet 5 2 5 5 printing 5 13 Fax color features 1 3 PC color features 1 3 PC features 1 3 plain paper features 1 3 FAX ONLY MODE description 8 2 setting 8 8 Fax Tel Mode description 8 2 setting 8 3 setting options for 8 4 8 5 FaxOnly display See FAX ONLY MODE FaxTel display See Fax Tel Mode Features MultiPASS 1 3 1 4 Feed lever document 2 11 4 2
77. aling e Networking e Ink Saver Telephone e Connection 672 KB DRAM MR storage Up to 42 pages Up to 30 documents LCD displays memory used Direct transmission when memory full o fe 2 i 5 8 seconds page gt p 4 2 203 pels in x 98 lines in 8 pels mm x 3 85 lines mm 203 pels in x 196 lines in 8 pels mm x 7 7 lines mm 200 x 200 dpi 200 x 200 dpi Automatic dialing One touch speed dialing 12 destinations Coded speed dialing 100 destinations Group dialing Maximum 111 destinations Regular dialing with numeric buttons Automatic redialing Manual redialing Pause button Sequential broadcast up to 113 destinations Automatic reception Non ring reception ECM deactivation DRPD Distinctive Ring Pattern Detection Report Reference Activity Report up to 20 transactions Non delivery report TTI Transmit Terminal Identification Economy mode for black amp white printing with the Black BJ cartridge Telephone Extension phone answering machine CNG detecting signal data modem Based on ITU T No 1 Chart standard mode Appendix Specifications A 5 e Features Copier e Scanning Resolution B amp W TEXT B amp W PHOTO COLOR DRAFT PLAIN PAPER HIGH RES PAPER COLOR SNAPSHOT Black amp White Direct Copy Black amp White Memory Copy e Pri
78. all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area In Case of Equipment Malfunction Should any malfunction occur which cannot be corrected by the procedures described in this User s Guide disconnect the equipment from the telephone line or unplug the power cord The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved Users should contact Canon Authorized Service Facilities for servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center Rights of the Telephone Company Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user FCC Notice MultiPASS C555 Facsimile Transceiver Model H12197 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept an interfe
79. an control whether or not the MultiPASS rings when it receives Note a fax call gt INCOMING RING p 14 6 You can also set this option from the MultiPASS Suite gt MultiPASS Suite User s Guide Please note that even if you enable this option the MultiPASS will only ring if you have an extension phone connected to it 8 8 Receiving Faxes Chapter 8 Receiving With an Answering Machine ANS MACHINE MODE Connecting an answering machine to the MultiPASS allows you to receive faxes and telephone messages while you are out of the office In ANS MACHINE MODE the MultiPASS allows the answering machine to answer incoming calls then listens for the fax tone and automatically receives the fax if it detects this tone x lt LL e E Q S co Setting ANS MACHINE MODE A For this mode you need to have an answering machine or a telephone with an answering Note Machine connected to your unit p 2 6 Follow this procedure to set the receive mode to ANS MACHINE MODE Receive Mode 1 Press to select ANS MACHINE ANE NIA EINE NODE MODE Aft f ds the LCD ch to thi PE TREES E a Ex 12 27 AnsMode Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine e Set the answering machine to answer on the first or second ring e When recording the outgoing message on the answering machine The entire message must be no longer tha
80. andard that allows you to input image data directly from a scanner or other input device Because your MultiPASS supports TWAIN you can use the scanning features of the MultiPASS with any Windows application that also supports TWAIN TX See Sending Glossary EU UHQ Ultra High Quality An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity USB port This port located at the back of the MultiPASS is for connecting the MultiPASS to your PC Connect a USB cable to the USB ports on the MultiPASS and PC Glossary Glossary G 11 A button 2 12 V button 2 12 lt button 2 12 gt button 2 12 button 2 12 El cartridge button 2 10 1 Touch Spd Dial List description 11 2 printing 6 13 sample 6 14 A Accessing menus 14 2 Activity Report description 11 2 printing 11 3 sample 11 3 ACTIVITY REPORT setting 14 4 ADF 2 9 adding pages in 4 5 capacity 4 2 jams in 13 3 loading documents in 4 3 4 4 Alarm light 2 11 ALARM VOLUME setting 14 3 ANS MACHINE MODE description 8 2 setting 8 9 using MultiPASS in 8 9 AnsMode display See ANS MACHINE MODE Answering machine connecting 2 6 jack 2 10 using MultiPASS with 8 9 Area printable 5 3 scanned document 4 3 Index Assembling MultiPASS 2 5 AUTO PRINT sett
81. ank 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the document guides to open the ADF Automatic Document Feeder If the ADF Automatic Document Feeder does not open easily slide the document guides outward and then open the ADF Automatic Document Feeder 4 Press amp Maintenance Chapter 12 Maintenance 12 15 Do not try to manually move or stop canon the cartridge holder since this may damage the unit Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality The MultiPASS has an automatic protection feature that helps keep it from overheating If the cartridge holder does not move unplug the MultiPASS and let it cool for several minutes Then plug it in again and press El to move the cartridge holder YW The Color BJ tank is on the left and note the Black BJ tank is on the right Pull forward the tab on the BJ tank to release it then remove it from its slot e Do not remove the BJ cartridge from the CAUTION MultiPASS e Do not remove both BJ tanks together Remove and replace each one individually to ensure that they are inserted in the correct slot Inserting them in the wrong slot will cause colors to print incorrectly If a partially used BJ tank must be removed for some reason keep the BJ ROUND SHAFT GUIDE RAIL RIBBON CABLE BC
82. ant e To enter a space press Space 3 Continue entering other numbers using the numeric buttons E Entering Symbols SYMBOLS 1 Press repeatedly until the symbol you want appears 2 To enter another symbol press these buttons ___ to move the cursor to the right then press Ex cS SYMBOLS l Ex i gt EX CA A Ri repeatedly until the symbol you want appears 3 4 Registering Information Chapter 3 Correcting a Mistake You can clear an entire entry by pressing Clear Alternatively follow this procedure to correct individual characters 04 06 1 Use ae or lt to move the cursor Ex CANEN A under the incorrect character 2 Use the numeric buttons to enter the correct gx character over the incorrect character CANON 3 When you have finished making corrections press to register your new entry oc c oO oS 23 25 oe rS Chapter 3 Registering Information 3 5 Registering Required Sender Information In the United States FCC rules governing the use of facsimile equipment state that the following sender information must be printed on every facsimile transmission e Your fax number e Your personal name or company name e The time and date of transmission Your MultiPASS has been designed to print this information at the top of every fax you send You must therefore register your unit s telephone fax number your personal name or company na
83. apter 12 Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked or if their quality otherwise deteriorates print the nozzle check pattern to see if the print head nozzles are operating properly gt p 12 10 If the pattern is broken missing or a specific color is not printed clean the BJ cartridge print head Refer to the flow chart gt p 12 9 for the correct order of testing and cleaning the BJ cartridge print head A To maintain the best possible print quality clean the BJ cartridge print head from time to Noe time Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ cartridge If your printing is faint you can often correct the problem by adjusting the print settings MultiPASS Suite User s Guide Follow this procedure to clean the BJ cartridge print head Function 1 Press 10 2 Press a NOZZLE CHECK 08 02 D eS cleaning 7 ennene P lt HEAD CLEANING CLEANING HEAD CLEANING Set 4 Press e The MultiPASS cleans the print head A You can clean the print head up to five consecutive times if necessary note After cleaning print the nozzle check pattern to check if cleaning corrected the problem gt p 12 10 If cleaning does not improve print quality replace the BJ cartridge p 12 12 or tank s gt p 12 15 Maintenance Chapter 12 Maintenance 12 11 Replacing
84. art again Set the document feed lever to Dj automatic document feed p 4 2 Load the correct paper size or change the PAPER SIZE setting gt p 14 7 13 6 Troubleshooting Chapter 13 UEST CHECK PRINTER CLEAR PAPER JAM COLOR INK EMPTY CONVERT CLR gt B amp W Error Code Cause There may be an obstruction that is not allowing the cartridge holder mechanism to move The BJ cartridge may be defective Printer malfunction There is a paper jam The Color BJ tank in the Color BJ cartridge is empty or its ink may have dried out The unit is confirming that it is all right to Action Check for a paper clip or other small object or that the orange protective cap and tape are removed from the BJ cartridge Check also for a paper jam and clear the jam if necessary gt p 13 4 Then press Resume and start again Press Resume Reinstall the BJ cartridge p 2 13 and start again In either case if the error does not clear try unplugging the unit Wait several minutes then plug it back in Also try installing a new BJ cartridge gt p 12 12 Contact the Customer Care Center Clear the paper jam gt p 13 4 and reload paper in the multi purpose tray Press Resume Clean the BJ cartridge print head p 12 11 If the message remains in the LCD replace the Color BJ tank p 12 15 The unit will then print automatically any faxes received in memo
85. artridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out Chapter 12 Maintenance 12 17 Transporting the MultiPASS Whenever you plan to transport the MultiPASS you need to prepare it so it will not be damaged during the move Follow this procedure to prepare and pack your MultiPASS and its components 1 2 on oO wo A Disconnect the power cord DO NOT remove the BJ cartridge from the MultiPASS With the cartridge holder in its home position on the right side of the unit tape the BJ cartridge and cartridge holder to the side of the unit Disconnect the extension phone answering machine or data modem from the MultiPASS if connected p 2 6 Disconnect the telephone line p 2 6 Disconnect the parallel cable or USB cable from the MultiPASS p 2 7 Remove the document support gt p 2 5 Make sure the document tray is closed You do not need to remove this tray Replace all tapes and shipping materials you removed when you first unpacked the MultiPASS gt p 2 4 Pack the MultiPASS and all its components in the original shipping carton gt p 2 3 Yi Do not remove the BJ cartridge from the MultiPASS or ship a BJ cartridge or tank from noe Which you have removed the protective cap and tape An opened BJ cartridge or BJ tank that is not installed in the MultiPASS or in the BJ cartridge container may leak and the print head may dry ou
86. be visible e Feed the top of the envelope return address portion into the multi purpose tray first e Make sure the stack is below the paper limit mark Dl The MultiPASS is now ready to print Spates Paper Handling Chapter 5 Paper Handling 5 9 Using Canon Specialty Print Media This section provides guidelines for printing on Canon specialty print media and describes special procedures required for high resolution paper fabric sheets and banner paper Specialty Print Media Guidelines Be sure to read any instructions that come with your Canon specialty print media as these Note Provide important information on how to achieve the highest print quality Follow these guidelines When feeding transparencies or back print film remove each sheet after it is delivered being careful not to touch the document tray Should you dirty the document tray when removing the sheets wipe the document tray clean with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution Do not allow film sheets to stack up in the output tray Let the printed sheets of film or paper dry completely before storing them Drying time Canon High Gloss Film HG 101 Canon Glossy Photo Paper GP 301 10 minutes Canon Transparencies CF 102 Canon Back Print Film BF 102 15 minutes Canon Fabric Sheet FS 101 1 hour When your output has dried completely cover its printed side with a sheet o
87. can register up to 100 fax telephone numbers for coded speed dialing A You can also register fax telephone numbers for coded speed dialing from the MultiPASS noe Suite MultiPASS Suite User s Guide Follow this procedure to register numbers and names for coded speed dialing Function 1 Press 01 2 P FESS data Registration q DATA REGSTRATION 08 02 lt gt lt gt 3 Use v or to select TEL REGISTRATION TEL REGISTRATION Set 4 Press 1 TOUGH SPD DIAL 08 02 5 Use VY or amp to select CODED SPEED DIAL CODED SPEED DIAL Set 6 Press OO coe oes 7 Use v or lt to select a coded speed Ex dialing code OO to 99 e If a coded speed dialing code has already been registered the number registered under that code appears e If a group is already registered under a coded speed dialing code GROUP DIAL appears O1 Set D ice S Press iii TELEPHONE NUMBER TEL _ 6 6 Speed Dialing Chapter 6 9 Use the numeric buttons to enter the fax Ex telephone number you want to register max 120 digits including spaces and pauses e To enter a space press Space Spaces are optional and are ignored during dialing e To enter a pause press Redial Pause e To correct a mistake in the number press lt to delete the rightmost digit e To delete an entire entry or to change a previous entry press Clear e If you have already registered a number and you only want to change the name igno
88. capacity 5 2 jams in 13 4 loading paper 2 19 Multi Transaction TX RX Report 11 2 11 5 MultiPASS 2 3 assembling 2 5 back view 2 10 C555 User s Guide this guide 1 5 1 6 2 2 choosing location 2 2 cleaning 12 2 to 12 5 components 2 9 to 2 12 connecting to PC 2 7 dimensions 2 2 features 1 3 1 4 front view 2 9 inside view 2 10 registering information in 3 2 Suite See MultiPASS Suite testing 2 20 transporting 12 18 unpacking 2 2 2 3 weight 1 8 MultiPASS Suite for Windows Software User s Guide 1 5 2 2 printer driver CD ROM 2 2 receiving faxes to 8 2 8 15 registering information via 3 2 software CD ROM 2 2 NO ANSWER message 13 10 NO RX PAPER message 13 10 NO TEL message 13 10 NOT AVAILABLE message 13 11 Nozzle check pattern printing 12 10 when to print 12 9 Number mode 3 3 Numbers entering 3 3 3 4 Numeric buttons 2 11 Oo OFFHOOK ALARM setting 14 3 One touch speed dialing buttons 2 11 2 12 6 5 6 12 description 6 2 7 5 registering numbers for 6 3 6 4 using 6 5 Operation panel 2 9 2 11 2 12 registering information via 3 2 Output tray 2 9 extension 2 9 OUTSIDE IMAGE setting 14 3 Overseas number dialing 9 2 9 3 P Paper 5 2 5 4 See also individual paper names feeding problems 13 18 13 19 guide 2 9 guidelines 2 17 2 18 loading 2 17 to 2 19 5 7 output guides 2 9 5 11 plain See Plain paper printable area 5 3 rest 2 9 thickness
89. ck BJ cartridge and install the Color BJ cartridge gt p 12 12 Remove the Black BJ cartridge and install the Color or Photo BJ cartridge p 12 12 Remove the Photo BJ cartridge and install the Color or Black BJ cartridge gt p 12 12 Alternatively enable the PHOTO INK PRINT setting p 14 7 dD fa fe D amp re d e Answer the call Chapter 13 Troubleshooting 13 9 UEST LOAD PAPER Error Code Cause The multi purpose tray is empty Action Load paper in the multi purpose tray p 2 17 Make sure the stack is below the paper limit mark bl Then press Resume MEMORY FULL 037 The unit s memory is full Print any documents stored because it has received in memory gt p 7 16 too many documents or Then start again a very long or detailed document The unit s memory is full Divide the document and because you tried to send or copy each part send or copy too many separately To free up space pages at once or avery _ in the units memory print or long or detailed delete any documents in document memory you no longer need pp 7 16 7 18 8 14 MEMORY USED nn Shows the percentage If you need more space of memory currently wait for the unit to send in use any faxes Also print or delete any documents in memory you no longer need pp 7 16 7 18 8 14 NO ANSWER 005 The receiving fax Make sure you dialed the mac
90. cument face down top of the document first into the ADF until you hear a beep e Tap multipage documents on a flat surface to even the edges before inserting them into the ADF The document is now ready for scanning Manual document feed e For a multipage document the pages are fed one by one from the bottom of the stack e Wait until all pages of your document have been scanned completely before starting a new job When you have finished scanning your document be sure to slide the document guides canon OUtward Leaving the document guides near the center of the ADF may obstruct opening the ADF Automatic Document Feeder and cause damage to the unit 4 4 Document Handling Chapter 4 Problems With Multipage Documents If you have trouble feeding multipage documents into the ADF remove the stack and tap it on a flat surface to even the edges Then slant the stack so that its front edge is bevelled and insert the stack into the ADF A Make sure the document meets the document requirements p 4 2 Note Adding Pages to the Document If you are using automatic document feed and you need to add pages to your document in the ADF wait until the last page starts feeding then load up to 20 additional pages 10 legal size The last and first page should overlap by about one inch 2 5 cm Chapter 4 Document Handling 4 5 E o E
91. dge is not Make sure the BJ cartridge installed correctly is installed correctly and that the blue cartridge lock lever is down p 2 13 The BJ cartridge is not Install a BJ cartridge installed gt p 2 13 REC D IN MEMORY The unit received the fax Load paper in the multi in memory because purpose tray gt p 2 17 paper or ink ran out a replace the BJ cartridge or paper jam occurred or tank s pp 12 12 D the incorrect BJ cartridge 12 15 clear the paper jam was installed gt p 13 4 or install the 2 correct BJ cartridge 8 gt p 12 12 F RECEIVED IN FILE Your PC was off and a Upload the document to document was received your PC or print the in the units memory document p 8 15 Chapter 13 Troubleshooting 13 11 UEST RECEIVED IN FILE Continued START AGAIN TRY AGAIN IN B amp W TX RX CANCELLED TX RX NO nnnn TX RX NO nnnn SCANNING P nnn MEMORY FULL Three messages toggle 085 Error Code Cause The MultiPASS Status Monitor is not running An error has occurred in the telephone line or in the system You tried sending a color document to a machine that does not support color faxing You pressed Stop to cancel the transmission When the unit sends or receives a fax it assigns it a unique identification number nnnn The unit is sending a document and its memory is full Action On the Windows desktop click Start and poi
92. different shades of gray Group dialing A dialing method that enables you to dial up to 111 registered one touch speed dialing or coded speed dialing numbers together as a group This means that you can press just one or three buttons to enter numbers when sending the same document to many destinations G 4 Glossary Halftone Using this method the MultiPASS produces shades of gray or of colors by mapping dots to be printed For color printing different colored dots of ink are placed closely together to create illusions of other colors IEEE 1284 IEEE 1284 is the new specification standard for computer to peripheral bi directional parallel interface communications The new standard was adopted by IEEE Institute of Electrical and Electronic Engineers Inc in 1993 Some of the benefits it provides are bi directional communication between PCs and peripheral devices a higher speed data transfer rate and protection against data loss due to noise interference Glossary Ink Jet printer A nonimpact printer that ejects ink onto paper to form characters The MultiPASS has a special type of ink jet printer built in called a Bubble Jet printer Intensity The amount of color More intense or more saturated colors are more pure Less intense or less saturated colors are less vivid Interface port The MultiPASS comes with one IEEE 1284 bi directional parallel interface port located at the back of the unit You attach the paralle
93. dpi Color 301 600 dpi e Scanned Area Solid state electronic scanning by contact image sensor o fe 2 i 256 levels of gray 16 777 216 colors gt p 4 2 300 dpi 30 600 dpi set from within application 8 42 in 214 mm TWAIN 8 2 seconds page 10 9 seconds page 21 7 seconds page 8 2 seconds page 10 9 seconds page 21 7 seconds page 16 3 seconds page 32 6 seconds page 65 2 seconds page gt p 4 3 Appendix Specifications A 7 Glossary BA AC Alternating current The type of electrical current available from a wall outlet Glossary Activity Report A journal of the MultiPASS fax transactions both sent and received ADF Automatic Document Feeder The device included in the MultiPASS that automatically feeds the document being faxed copied or scanned into the MultiPASS Application program Software prepared for a specific function or set of functions Examples include word processing programs and the MultiPASS Suite Developers who make application programs include drivers that support different types of printers Auto FAX TEL switching See Fax Tel switching Automatic dialing Dialing fax or telephone numbers by using a shortcut of pressing one or three buttons To use automatic dialing you must register the numbers See also One touch speed dialing Coded speed dialing and Group dialing Automatic image reduction The MultiPASS ca
94. e re ae RING TIME ee to talk Factory default setting 15 sec If you don t pick up the handset within 15 sec DEFAULT ACTION Choose between RECEIVE factory default setting and DISCONNECT The MultiPASS E disconnects the call RECEIVE Factory default setting Not all fax machines are capable of sending a fax tone For those cases if you set the DEFAULT ACTION to RECEIVE the MultiPASS switches to receive mode automatically and starts receiving the document If no document comes in it disconnects the call after approximately 40 seconds 8 4 Receiving Faxes Chapter 8 Follow this procedure to set the Fax Tel Made options 1 Follow steps 1 to 9 gt p 8 3 RING START TIME Set ee 2 Press Ex BSEC N x lt o LL to gt o a 3 Use the numeric buttons to enter the Ex time the unit waits before ringing when it receives a call e You can select from 0 to 30 seconds e The default setting is eight seconds 9SEC Set lt gt twice 4 Press twice F T RING TIME Ex 15SEC 5 Use the numeric buttons to enter the time Ex the unit rings while waiting for someone to pick up the extension phone e You can select from 10 to 45 seconds e The default setting is 15 seconds 30SEC Set a ice 6 Press twice DEFAULT ACTION RECEIVE 08 02 7 Use V or amp to select RECEIVE or a E DISCONNECT e This setting tells the unit what to do if no one picks up the ex
95. e MultiPASS memory Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number Also known as Manual dialing Glossary Remote receiving ID The two digit code that enables you to manually activate reception of a fax using a telephone or an extension phone connected to the MultiPASS The default code is 25 Remote reception Activating reception of a fax by answering a telephone or an extension phone that is connected to the MultiPASS but that is not located near the MultiPASS You need to dial the remote receiving ID to start reception of a fax Report A document printed by the MultiPASS containing information about the faxes it has sent or received Resolution The density of dots for any given output device Expressed in terms of dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 360 x 360 dpi Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system When you pulse dial you hear clicks When you touch tone dial the most common dialing system you hear tones RX See Receiving aS Scanning conirast A setting that darkens or lightens the scanning of documents Sender ID Information pri
96. e MultiPASS and MultiPASS Suite installed gt MultiPASS Suite User s Guide Once you have decided which mode is suitable for your needs set the mode as described in this chapter You can change the mode at any time 8 2 Receiving Faxes Chapter 8 Receiving Both Faxes and Telephone Calls Automatically Fax Tel Mode Set this mode if you want your MultiPASS to automatically switch between voice and fax calls A For this mode you need to have an extension phone connected to your MultiPASS Note gt p 2 6 Setting Fax Tel Mode Your MultiPASS is factory set to Fax Tel Mode If you have not changed the receive mode to FAX ONLY MODE or DRPD simply follow this procedure Receive Mode 1 Press to select Fax Tel Mode e After a few seconds the LCD changes to this display Ex x lt Le fo E Q S co Fax Tel Mode 12 27 FaxTel If Fax Tel Mode does not appear in the LCD when you press Receive Mode follow this procedure to set this mode Function 1 Press 01 2 Press mwm DATA REGSTRATION Set CDn 3 Pross USER SETTINGS 08 02 gt To 4 Use v or to select RX SETTINGS AX SETTINGS Set gt 5 Press ECM RX 08 02 D E gt 6 Use v or to select RX MODE SX MODE Set 5 a Press Ex FAX ONLY MODE 08 02 lt gt ES 8 Use v or to select FAX TEL AUTO SW FAX TEL AUTO SW Set ce 9 Press RING START TIME Stop 10 Press to return to
97. e MultiPASS to Your PC To connect the MultiPASS to your PC you will need to purchase a printer cable that matches the interface connector on your PC e A Centronics compatible parallel cable IEEE 1284 compliant no longer than 6 6 feet 2 meters Or e A USB cable no longer than 16 4 feet 5 meters You can purchase either of these cables from your local authorized Canon dealer LA You only need to connect one of the above cables Note Follow this procedure to connect the appropriate cable E Connecting a USB Cable E Connecting a Parallel Cable Connect the USB cable during Connect the parallel cable to software installation to ensure the MultiPASS and PC Be sure proper operation of the printer to secure the cable connectors driver gt MultiPASS Suite with the wire clips User s Guide Connect the USB cable to the MultiPASS and PC Hi f using a USB cable make sure your PC is running Microsoft Windows 98 Me or note Windows 2000 preinstalled by a computer manufacturer on purchase The USB port operation also needs to be assured by the manufacturer Chapter 2 Setting Up 2 7 Connecting the Power Cord Before connecting the power cord read the guidelines in Important Safety Instructions gt p 1 8 Follow this procedure to connect the power cord Connect the supplied power cord to the power cord connector on the back of the MultiPASS Then connect the o
98. e a communication problem between the MultiPASS and your PC You may not be using the correct printer driver Another hardware device or software application is attempting to communicate with the same parallel interface port to which the MultiPASS is connected You may not have the best media type selected Previous software settings may not be cleared E Printout does not match paper size Paper may not be loaded and aligned correctly in the multi purpose tray e Make sure the paper is loaded and aligned correctly p 2 17 For the following gt MultiPASS Suite User s Guide The application s page size and margin settings may be incorrect The MultiPASS printer driver may not be selected A f the BJ cartridge print head prints on the platen clean the ink off the platen by launching note Notepad and setting the application to print 2 or 3 blank sheets of paper 13 14 Troubleshooting Chapter 13 E The MultiPASS suspends printing after each line The BJ cartridge print head may have become too hot If this happens the MultiPASS may be slowing its printing speed at the end of each line to protect the BJ cartridge print head e Stop your print operation and wait several minutes to allow the MultiPASS to cool Then start your operation again E Print jobs vanish or you are printing garbage For the following gt MultiPASS Suite User s Guide Another Windows application on the PC may be tr
99. e or more destinations You can only set up one delayed transmission at a time from the MultiPASS Suite Dialing methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine Dialing methods include one touch coded speed dialing group dialing and regular dialing Glossary Document The sheet of paper containing the data that you send to or receive from a unit dpi Dots per inch A unit of measurement for indicating a printer s resolution DRPD Distinctive Ring Pattern Detection Allows you to assign different ring patterns to distinguish voice and fax calls using your telephone company s special services Dual access Multitasking Enables the MultiPASS to receive a fax in memory even if it is copying or printing a document Also enables you to scan other faxes into memory make copies print reports print documents or register information while the MultiPASS sends a fax from memory ECM Error Correction Mode The ability of your MultiPASS to reduce system and line errors when sending or receiving from another fax machine with ECM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line Extension phone A telephone connected to the MultiPASS usually placed away from the unit You can use an extension phone to manually activate reception of a fax Glossary G 3 EF Factory defau
100. eaeeeeeaaeseeneeesaaaeseeneeeeaas 7 15 g Documents Stored in Memory eeeeeeeeeeeerrrrerisrrrrrsrrnrnesees 7 16 k Printing a List of Documents in Memory sessssesserssesrrssrsrrrssrrrrrsses 7 16 2 Printing a Document in MOMOSy ecceeeeeseeceeeeenneeeeeeenaeeeseeenaeeeeeeeaas 7 16 Deleting a Document From Memory ssssssssssesssssssssirrssrrrrrssrrrrrssrrrrrssrns 7 18 o Chapter 7 Sending Faxes 7 1 Preparing to Send a Fax Documents You Can Fax For information on the types of documents you can fax their requirements and details on loading documents Chapter 4 Document Handling Adjusting the Quality of Your Faxes Canon s Ultra High Quality UHQ imaging technology enables you to send documents that are very close to the quality of the original The MultiPASS allows you to send a document in color or black amp white and to adjust the resolution and contrast to best suit your particular document Setting Color or Black amp White Transmission Your MultiPASS can send faxes in black amp white It can also send faxes in color to fax machines with color capability Before sending a document you need to adjust whether the document will be sent in color or in black amp white only E To send in black amp white Make sure the Color B amp W button s light is off If not press Color B amp W to turn it off E To send in color to fax machines that support color fax reception Press Color B amp
101. ed Print Media Glossy Photo Paper Banner Paper High Resolution Paper Bubble Jet Paper Fabric Sheet Back Print Film High Gloss Photo Film Transparencies Assortment Envelopes e Print Media Weight e Print Speed BC 21e Color BJ Cartridge BC 20 Black BJ Cartridge e Maximum Print Width e Resolution Color Black e Printable Areas Bubble Jet ink on demand Automatic feed gt p 5 2 gt p 5 2 o o 2 2 7 Canon Glossy Photo Paper GP 301 Canon Banner Paper Canon High Resolution Paper HR 101S HR 101N Canon Bubble Jet Paper LC 301 Canon Fabric Sheet FS 101 Canon Back Print Film BF 102 Canon High Gloss Film HG 101 Canon Transparencies CF 102 Canon Starter Kit U S Commercial No 10 European DL 17 to 30 Ib 64 to 105 g m Draft mode Approx 2 pages minute Standard mode Approx 1 5 pages minute Draft mode Approx 5 pages minute Standard mode Approx 4 pages minute 8 in 203 2 mm 720 x 360 dpi 720 x 360 dpi with Smoothing gt p 5 3 The Canon High Resolution Paper HR 101N will be released in the near future Based on Canon standard pattern Appendix Specifications A 3 BJ Cartridges e BC 21e Color BJ Cartridge Print Head Print Head Life BJ Tanks Ink Color Cartridge Yield e BC 20 Black BJ Cartridge Print Head Ink Color Cartridge Yield e BC 22e Photo BJ Cartridge Pr
102. ed a number and you only want to change the name ignore this step e To cancel one touch speed dialing for the button you selected press Clear then Set Press Stop to return to standby mode The fax telephone number and name registered under that button will be deleted TEL 20 545 8545_ Set gt ice 8 Press twice DATA ENTRY OK NAME 9 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces e If you are unsure how to enter characters gt p 3 3 e If you have already registered a name and want to keep the same name ignore this step Canon EUROPA A Set Z gt 10 Pross DATA ENTRY OK l Ex 05 11 To continue registering other one touch speed dialing buttons repeat the procedure from step 5 or Stop Press to return to standby mode Ex 12 27 FaxTel A You can print the 1 Touch Spd Dial List showing all the numbers and names registered for Note One touch speed dialing p 6 13 Keep this list near your MultiPASS so you can refer to it easily when dialing 6 4 Speed Dialing Chapter 6 Using One Touch Speed Dialing To use this feature you must first register a number for one touch speed dialing gt p 6 3 Follow this procedure to send documents using one touch speed dialing 1 Open the document tray 2 Adjust the document feed lever for the document you are loading gt p 4 2 3 Prepare the document and load it face 5 do
103. ed with water or diluted dishwashing detergent solution 3 When you are finished reconnect the power cord Cleaning the MultiPASS Interior Cleaning Inside the ADF Automatic Document Feeder To prevent ink spots and paper dust from accumulating inside the MultiPASS and affecting print quality clean the unit s print area periodically Follow this procedure to clean inside the MultiPASS 1 Disconnect the power cord from the MultiPASS 2 Open the document tray 12 2 Maintenance Chapter 12 3 Lift the document guides to open the ADF Automatic Document Feeder e If the ADF Automatic Document Feeder does not open easily slide the document guides outward and then open the ADF Automatic Document Feeder e Or slide the Document Feed Lever to either the automatic or manual setting Do not touch the components amoa SHOWN or any metal parts since this may adversely affect operation of the unit and or affect print quality 4 Usea clean soft dry lint free cloth to remove any ink or paper debris from the unit s interior shaded area especially around the platen e Be careful not to touch the Bu cartridge or its holder 5 Check the small black rollers If they are dirty clean them with a soft dry toothbrush 6 When you are finished close the ADF Automatic Document Feeder ROUND SHAFT RIBBON CABLE GUIDE RAIL Chapter 12 Maintenance 12 3 Ma
104. eeeeaaeeeeeneaaaes 4 3 Problems With Multipage Document cc cceccceeeeeeeeneeeeeteeeeeaeeeees 4 5 Adding Pages to the DOCUMENT eee ee esse eeeeeeeeeeeeeeeeteeeeeneeneaeenaees 4 5 co eos ES os oS at Chapter 4 Document Handling 4 1 Document Requirements The documents you load into the ADF for sending copying and scanning must meet the requirements shown in the table below Depending on your document select automatic or manual document feed with the document feed lever located at the top of the operation panel Type of document A Automatic Document Feed fn Lt H a a Multipage documents of the same thickness and weight Manual Document Feed e Thick paper e Documents with uneven surfaces e Photographs e Small documents e g business cards postcards e Special types of paper Use of a carrier sheet is recommended to avoid scratching the surface of documents Max 8 5 x Approx 39 in Max 216 mm x Approx 1 m Min 8 27 x 5 83 in Min 210 x 148 mm Max 8 5 x Approx 39 in Max 216 mm x Approx 1 m Min 3 15 x 1 77 in Min 80 x 45 mm Quantity Max 20 letter or A4 size sheets Max 10 legal size sheets 1 sheet for sizes other than these 1 sheet Thickness 0 003 to 0 005 in 0 08 to 0 13 mm 0 003 to 0 017 in 0 08 to 0 43 mm Weight 20 to 24 Ib 75 to 90 g m E Problem Documents e To pr
105. eeteeeesteeeeeeeeeees 8 4 Receiving Faxes Manually MANUAL MODE 8 6 Setting MANUAL MODE c ececceeeceeeeeeeeeteeeeeeeaeeeeeeeeetaeeeteeeeee 8 6 Receiving a Fax Manually 0 eeeececceeeessneeeeeeenaeeeeeeennaeeesesenaeeeeeeeaees 8 6 Receiving Faxes Automatically FAX ONLY MODE 8 8 Setting FAX ONLY MODE 00 0 ccecccceeeeee cesses sence eeeaeeeeeeeesseaeeeeeaeeeees 8 8 Receiving With an Answering Machine ANS MACHINE MODE 8 9 Setting ANS MACHINE MODE cccccceeeceeeeeeeeeeeeeeeeeeeteeeeeeeeeees 8 9 Using the MultiPASS With an Answering Machine s s s 8 9 Receiving Using the Distinctive Ring Pattern Detection Feature DRPD eian e tet teedeeetoles bese te teeta teen ets 8 10 Types of Ring Patterns eeeecceeeeeeeceeeeeeeeneeeeeeeaeeeeeeeaaeeeeneeaees 8 10 Setting DRPD Gs sce eet ETETEA sade eee eae es 8 10 How DRPD Responds to Callls cccccccesceeeeeeeeeeeeeeeeeesecaeeeeeeeeaas 8 13 Communicating Using DRPD ccceeseeeeeeeeeeteeeeeteeeeeaeeteneeee 8 13 Receiving Faxes to the MultiPASS Suite ccceecssseeeeessteeeeeeeees 8 14 When Yo r POIS Offren ignia aieiai deeded ds 8 14 Receiving in Color cccccccececceccceeceeeeeeceaeeeeaaeeseeeeeeseaeesseneeesaeeeteneees 8 15 Setting Color Reception ccceccceeesceeeeeeeeeeeeeeceeeeeeeeaeeeeeeeeseaeeeeneeeeaas 8 15 Receiving While Registering Copying or Printing 008 8 16 Receiving Faxes in Memo
106. elecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Users should not attempt to make such connections themselves but should contact canon the appropriate electric inspection authority or electrician as appropriate A This Class B digital apparatus meets all requirements of the Canadian Interference Note Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requir
107. elow Never lift it by its multi purpose tray document support or document tray e Do not push objects of any kind into the slots or openings on the cabinet as they may touch dangerous voltage points or short out parts This could result in fire or electric shock e Do not allow small objects such as pins paper clips or staples to fall into the MultiPASS If something does fall into it unplug the unit immediately and contact the Customer Care Center To avoid spillage in or around the unit do not eat or drink near the unit If you spill amoa liquid or if any substance falls into the unit unplug the unit immediately and contact the Customer Care Center e Keep the MultiPASS clean Dust accumulation can prevent the unit from operating properly e Unplug the MultiPASS from the wall outlet and refer service to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has spilled into the unit If the unit has been exposed to rain or water If the unit does not operate normally when you have followed the instructions in this 1 8 Introduction Chapter 1 guide Adjust only those controls that are covered by the operating instructions in this guide Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation If the unit has been dropped or the cabin
108. ement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN of this product is 0 3 CANON CANADA INC 1 800 263 1121 24 HOURS A DAY SEVEN DAYS A WEEK Preface vii Contents Chapter 1 Introduction WV CIC OG ap fee a hctensiccet a aece iain adec a ON 1 2 Main Features of the MultiPASS 0 ccecccceceeeeeeeeeeeseeeeeeeeeeseaeeeseeaesecueeeeeeeeneaees 1 3 Using Your DOCUMENTATION esensina T 1 5 How to Use This Guide ccecccccecceeceeeeeeeeeeeeeeeeeeeaeeeeeeeesecaeeesaeesecueeeeiaeeeeeees 1 5 Type Conventions Used in This Guide 0 cecccceeceeeeeeeeeeeeteeeeeeeeseeneeesiaeeeeeaees 1 6 CUSTOMER SUPPO daissan Ra sans ionainn A oa aia taidi ANES 1 7 Important Safety IMStUCtONS s saensssisteennsei euss ea akada aae iaki Seas 1 7 Chapter 2 Setting Up Choosing a Location for the MultiPASS ssiiiuiiisaniani anniina ainaani 2 2 DIMENSIONS niaire i E AET A EEA din 2 2 Unpacking the MuliPAS Spnriiissiataeni snnm aaa a a 2 2 Do You Have Everything cc siinkin ee Mail dee ah E aii 2 2 Removing Shipping Materials ccccccccseeeeseeeceeeeeeseaeeeeeeeeeeaeeeseeeeseeeeeseaeeeneaees 2 4 Assembling the MultiPASS c ccccccceceeeeeeeeeeeeeeee esas eeseeeeseaeeeseaeeseeeeeesnaeeeeeneeees 2 5 Making Connections espian ainda sadaa aaa a ea e eaa A eiA EEA 2 6 Connecting the Telephone Line and External DeViCES ccccecessteeeeeeenees 2 6 Connecting the MultiPASS t
109. ending instead p 7 7 4 Dial the other party s fax number Ex e For dialing methods p 7 5 If you enter the wrong number press Stop then enter the correct number e If you must first dial a digit to get an outside line 9 for example add a pause after that digit by pressing Redial Pause as shown in the LCD on the right Based on ITU T No 1 Chart standard mode 7 6 Sending Faxes Chapter 7 Start Press to begin scanning for sending or if you used speed dialing wait a few seconds for the MultiPASS to begin scanning automatically e If you prefer the MultiPASS never to scan a document automatically after a few seconds disable the TIME OUT setting p 14 5 e To cancel sending once dialing has started press Stop then gt p 7 9 A You can scan up to 30 different documents for memory sending note When an error occurs during sending the document is automatically deleted from memory even if it is not sent completely e If you attempt to send a color document to a fax machine that does not support color faxing the document will not be sent and the LCD will display TRY AGAIN IN B amp W Try sending again in black amp white Alternatively you can enable the COLOR DIRECT TX setting p 14 5 that converts color faxes to black amp white if the other party s fax machine does not support color faxing Manual Sending Manual sending allows you to talk to the other
110. eration of the unit and or affect print quality The MultiPASS has an automatic protection feature that helps keep it from overheating If the cartridge holder does not move unplug the ROUNDSHAET GUIDE RAIL MultiPASS and let it cool for several minutes Then plug it in again and press to move the cartridge holder RIBBON CABLE 5 Raise the blue cartridge lock lever on the cartridge holder and remove the BJ cartridge Discard the old BJ cartridge immediately CAUTION according to the local laws and regulations for disposal of consumables You may want to place it in a plastic bag to keep any residual ink from spilling Spilled ink can stain any surface protect yourself and your work area If removing a BJ cartridge to use one of the optional BJ cartridges be sure to store the BJ cartridge in the container provided with your MultiPASS Otherwise the ink will dry and affect print quality Maintenance 6 Remove the new BJ cartridge from its package then remove the orange protective cap and tape Discard the cap and tape Never attempt D CAUTION to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after k An removing the cap and tape ws ESON Spilled ink can stain any surface protect COMPONENTS yourself and your work area Chapter 12 Maintenance 12 13 7 With the label facing outward insert the BJ cart
111. erial in case you want to move or ship the unit in the future Carefully remove all items from the box You should have someone help by holding the box while you lift the MultiPASS and its protective packaging out of the box Make sure you have the following documentation as well as the items shown on the next page e QUICK START GUIDE e STAND ALONE FAX MANUAL e CANON CREATIVE CD for MultiPASS C555 e LIMITED WARRANTY CARD The following items are in MultiPASS SUITE SOFTWARE PRINTER DRIVER CD ROM e MultiPASS C555 USER S GUIDE This guide e MultiPASS SUITE FOR WINDOWS SOFTWARE USER S GUIDE 2 2 Setting Up Chapter 2 TELEPHONE LINE DOCUMENT SUPPORT POWER CORD BC 21e COLOR BJ CARTRIDGE BJ CARTRIDGE CONTAINER MultiPASS C555 UNIT BCI 21 BLACK Bu TANK e If any of the items are damaged or missing notify the Customer Care Center immediately e In addition to the items shipped with your MultiPASS you will need to purchase a printer cable to connect your MultiPASS to a PC gt p 2 7 e Important Save your sales receipt for proof of purchase in case your unit requires warranty service Wi The actual shipping materials may differ in shape quantity and position from the ones Note Shown above Chapter 2 Setting Up 2 3 Removing Shipping Materials The MultiPASS has been packed with protective material to protect it during shipping Remove this material as follows and
112. ery 20 transactions You can enable or disable automatic printing of this report You can also manually set the MultiPASS to print it 11 3 14 4 Transmission TX Report Prints after transmission of a document You can enable or disable this feature or set the MultiPASS to print a report only when an error occurs You can also set the MultiPASS to print the first page of the document below the transmission report to remind you of the contents of the document 11 4 14 4 Reception RX Report Prints after reception of a document You can enable or disable this feature or set the MultiPASS to print a report only when an error occurs 11 5 14 4 Multi Transaction TX RX Report Prints after sequential broadcasting of a document gt p 11 5 Doc Memory List Lists the documents currently stored in the MultiPASS memory gt p 7 16 Memory Clear Report Prints automatically when power is restored to the MultiPASS after a power failure Lists the documents deleted from memory gt p 13 26 1 Touch Spd Dial List Lists the numbers and names registered under one touch speed dialing buttons gt p 6 13 Coded Speed Dial List Lists the numbers and names registered under coded speed dialing codes gt p 6 13 Group Dial List Lists groups registered under one touch speed dialing buttons and coded speed dialing codes gt p 6 13
113. es of your MultiPASS What is Speed Dialing ccccceeececeeeeeeeeeeseeeeeeeaaeseeeeeeseaaeeeeneees 6 2 Speed Dialing Methods cceccceeeeeceeeeeeecneeeeeeeeeceaeeeseaeeseeueeesnaaeeeeaes 6 2 One Touch Speed Dialing cccccceeceeeececeeeeeeeeeeecaeeeeeeeseeeeeeaeeee 6 3 Registering Numbers for One Touch Speed Dialing csceeeeeee 6 3 Using One Touch Speed Dialing c ccececeeeeeeeeeeeeeeeeeeseeeeeesceeeeeneees 6 5 Coded Speed Dialling 0 cccceccccceecececeeeececeeeeeeeeeteeeeeeeeeseeeeeeaeeee 6 6 Registering Numbers for Coded Speed Dialing cccccceeeeeeeeeees 6 6 Using Coded Speed Dialing ccccceececeeeeceeeeeeeeeeeeeseaaeeeeeeeesseeeseneees 6 8 Group Dialing seoseis eree aeaa AEE Aaa ated 6 9 Creating Groups nissin a aE iaaa Raia 6 9 Using Group Dialing issii cvsdeweseusvereetersastedenn andun aain aana E nE ULE 6 12 Speed Dialing Lists 0 0 0 0 ccc cece eeeneeeeeeeeeeeeeeseeaeeeseaaeseeeeeesnaaeeeenes 6 13 Printing Speed Dialing Lists 0 c cccecceeeeseeceeeeeeseeeeeeeeeeseeeeseneeeesaees 6 13 D S a ke D D 2 wn Chapter 6 Speed Dialing 6 1 What is Speed Dialing Speed dialing allows you to streamline and customize dialing procedures by registering a fax telephone number and name under a button or code You can then dial that number by pressing only one or a few buttons Speed Dialing Methods The th
114. et has been damaged If the unit exhibits a distinct change in performance indicating a need for servicing E Location e Place the MultiPASS on a flat stable vibration free surface that is strong enough to support its weight approx 11 2 Ib 5 1 kg e Place the MultiPASS in a cool dry clean well ventilated place Make sure the area is free from dust Make sure the location is not affected by extreme temperature changes and always stays between 50 and 90 5 F 10 and 32 5 C Make sure the area s relative humidity is always between 20 and 85 Keep the MultiPASS away from direct sunlight as this can damage it If you have to place it near a window install heavy curtains or blinds Do not use the MultiPASS near water Make sure that no wet or humid objects come into contact with the unit Do not use or store the MultiPASS outdoors Do not install the MultiPASS near devices that contain magnets or generate magnetic fields such as speakers If possible place the MultiPASS near an existing telephone outlet to avoid the expense of installing a new one Place the MultiPASS near a standard 120 V AC power outlet The socket outlet shall be installed near the equipment and shall be easily accessible Place the MultiPASS near the PC you will be connecting it to Make sure you can reach it easily as you will be using it as a printer fax machine copier and scanner To ensure reliable operation of the Mult
115. event document jams in the ADF do not use any of the following Wrinkled or creased paper Curled or rolled paper Torn paper into the ADF 24 to 90 7 Ib 90 to 340 g m Carbon paper or carbon backed paper Coated paper Onion skin or thin paper e Remove all staples paper clips or any other fasteners before loading the document e Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the ADF If you have a document that will not feed properly into the ADF make a photocopy of the document and load the copy instead 20 Ib 75 g m paper 4 2 Document Handling Chapter 4 Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area y MAX 0 16 MAX 4 0 mm A Letter Legal y MAX 0 16 MAX 4 0 mm TE COLOR FAX MAX 0 24 MAX 6 0 mm gt e bo 5 MAX 0 18 MAX 0 18 5 MAX 4 5 mm MAX 4 5 mm S A Loading Documents Follow this procedure to load documents into the ADF 1 Open the document tray 2 Set the document feed lever to A automatic or manual document feed Pad e If you are unsure which to select p 4 2 Chapter 4 Document Handling 4 3 Handling 3 Adjust the document guides to the width of the document 4 Gently insert the do
116. f plain not coated paper before storing it This is recommended even if you place the sheets of film in a clear file or plastic holder When loading transparencies or back print film insert one sheet of plain paper as the last sheet in the stack Do not leave film in the multi purpose tray for long periods of time Dust and dirt may accumulate on the film resulting in spotty printing To avoid smudging caused by fingerprints use a pair of thin cloth gloves while loading and handling film To avoid fading do not expose printed film to prolonged sunlight Store all print media flat Do not remove them from their protective packaging until you are ready to use them Store unused film at temperatures between 59 and 86 F 15 and 30 C The relative humidity should be between 10 and 70 5 10 Paper Handling Chapter 5 Printing on High Resolution Paper To load high resolution paper in the MultiPASS follow the same procedure as for loading paper in the multi purpose tray p 2 19 However before printing be sure to raise both paper output guides as shown below The paper output guides support the printed sheet as it exits the unit This will keep the sheet from sagging and pulling through the unit as it exits which can lead to poor print quality When you finish printing on high resolution paper lower the paper output guides 7 Always lower the paper output guides when using the Multi
117. f the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual To automatically enter this information into your MultiPASS C555 follow the instructions in Chapter 3 of this User s Guide Preface Vv Users in Canada Pre Installation Requirements for Canon Facsimile Equipment Notice A Location Supply a suitable table cabinet or desk See the Appendix for the unit s dimensions and weight B Order Information 1 Provide only a single line to touch tone or rotary telephone set terminated with a standard 4 pin modular phone plug Touch tone is recommended if available in your area Order an RJ11 C modular jack USOC code which should be installed by the telephone company If the RJ11 C jack is not present installation cannot occur Order a normal business line from your telephone company s business representative The line should be a regular vo
118. fault settings are shown in bold type Chapter 14 Summary of Settings 14 7 rm fa fe f a D 2 79 Appendix Specifications The MultiPASS specifications are listed in this Appendix General Specifications ccccecececee cece eeeeeeeceeeeeeeeaeeeeeeeeeeaeeeeneeeess A 2 Printefissiis ene eaten se eae de anes aides denen A 3 BJ Cartridges aicnid onandia aana ede vavacaduondscaasadeasees A 4 FacsiMile ecann bade EEE EE NAE A 4 Telephone xis ceded ech hadee dee iaiaaeaia andaikan A 5 Copier oenar ati wes nine eee eee A 6 Scan Neree e a ene acces gases sees asetegeeoee zee easmeeraees A 7 Appendix Specifications A 1 General Specifications e Power Source 120 V 60 Hz e Power Consumption Maximum Approx 43 0 W Standby Approx 6 9 W e Weight Approx 11 2 lb 5 1 kg With components attached e Dimensions W x D x H m 22 6 573 mm a 13 4 340 mm eet 10 9 277 mm 189 480 mm e Environmental Conditions Temperature 5090 5 F 10 32 5 C Humidity 20 85 e Liquid Crystal Display LCD 16x 1 e Display Languages English French Spanish e Applicable Standards Electrical Safety UL C UL Radiation FCC Part 15 Class B IC PTT FCC Part 68 IC Other Energy Star compliant A 2 Specifications Appendix Printer e Printing Method e Paper Handling e Multi Purpose Tray Capacity e Print Media Size e Recommend
119. g the Nozzle Check Pattern cccccceeeseeseeeeeeeeteeeeneeees 12 10 3 Cleaning the BJ Cartridge Print Head cscceesseeeteeeeeeteeetees 12 11 g Replacing the BJ Cartridge ccccssssssssssssssssssssseesssessseesessssssssseeeeeseee 12 12 Replacing a BJ Tank scssssssssssssesssssesssssessssssseteesseesesseteessneecssseseen 12 15 Transporting the MultiPASS 00aa eneee eer eeeeeeeetaeeeeneeess 12 18 Chapter 12 Maintenance 12 1 Periodic Cleaning Your MultiPASS requires little periodic maintenance This section describes the necessary cleaning procedures for your MultiPASS Please note the following before cleaning your unit e Be sure to disconnect the power cord before cleaning the MultiPASS Since documents in memory are erased when the power is disconnected print any documents stored in memory before disconnecting the power cord pp 7 16 8 14 e Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Never use volatile liquids such as thinners benzene acetone or any other chemical canon Cleaner to clean the interior of the MultiPASS these can damage the MultiPASS components Cleaning the MultiPASS Exterior Follow this procedure to clean the MultiPASS outer casing 1 Disconnect the power cord from the MultiPASS 2 Wipe the MultiPASS exterior with a clean soft lint free cloth moisten
120. he MultiPASS Suite gt MultiPASS Suite User s Guide o x Ts dD kc 0 22 Chapter 7 Sending Faxes 7 5 Sending Methods This section describes the methods and advantages of the two main sending methods Memory sending and Manual sending Memory Sending Memory sending is a quick and easy way to send a document The MultiPASS scans the document into its memory and as the first page of a multipage document is being scanned the unit begins calling the other party and transmitting the information even as the remaining pages are being scanned Since the MultiPASS is multitasking you can even scan a document into memory while sending another document receiving a document or while the MultiPASS is automatically printing a report The MultiPASS has enough memory to store up to 42 pages fewer if the document contains many graphics or particularly dense text Follow this procedure for memory sending 1 Open the document tray 2 Adjust the document feed lever for the document you are loading gt p 4 2 3 Prepare the document and load it face down in the ADF gt p 4 3 MENON BEROA e For color sending press Color B amp W to Currently used memory turn on its light gt p 7 2 DOCUMENT READY e To adjust the resolution and contrast gt pp 7 2 7 4 Standby to scan e You may not be able to use memory sending if the percentage shown in the LCD is close to 100 Use manual s
121. he TIME OUT setting p 14 5 e If you want to review the numbers you entered press Function and use V or A to scroll through the numbers Start 5 Press to begin scanning for sending or wait a few seconds for the MultiPASS to begin scanning automatically e If you prefer the MultiPASS never to scan a document automatically after a few seconds disable the TIME OUT setting p 14 5 e To cancel sending press Stop then Sending to all destinations you specified in step 4 will be canceled You cannot cancel only one destination 7 if a number is busy the unit will continue sending to the other destinations and then note redial the number that was busy e If the MultiPASS memory becomes full while scanning your document MEMORY FULL will appear in the LCD If this happens remove the remainder of the document from the ADF you may need to open the operation panel to do so then divide the document into several sections and send each section separately e The document is automatically deleted from memory when the MultiPASS completes sending the document to all destinations e If you attempt to send a color document to a fax machine that does not support color faxing the document will not be sent the LCD will display TRY AGAIN IN B amp W and transmission to that destination will be canceled Try sending again in black amp white This occurs even if the COLOR DIRECT setting is enabled Sending a Document Using Gro
122. he platen a roller inside the unit may become inked if you print data beyond the width of the page If this happens clean the platen with a soft cloth gt Cleaning Inside the ADF Automatic Document Feeder p 12 2 2 18 Setting Up Chapter 2 Loading Paper in the Multi Purpose Tray Follow this procedure to load paper in the multi purpose tray 1 Make sure the paper thickness lever is set to L left e For details p 5 6 Do not set the paper thickness lever camo While the MultiPASS is printing since this will cause problems 2 Raise the paper rest until it stops then move the paper guide to the left to match the size of your paper 2 3 Prepare a stack of paper by fanning the edge that will feed into the unit first and then tapping the stack ona flat surface to even its edges 4 insert the stack into the multi purpose tray until it stops so that the right edge of the stack is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack 2 e The multi purpose tray holds up to 100 sheets of 20 Ib 75 g m plain paper e Make sure the stack is below the paper limit mark P The MultiPASS is now ready to print PAPER LIMIT MARK Chapter 2 Setting Up 2 19 Testing the MultiPASS After you have assembled the MultiPASS installed the BJ cartridge and loaded the paper you can make sure the MultiPASS i
123. he products plugged into the extension cord does not exceed the extension cord ampere rating Also make sure the total ampere rating of all products plugged into the wall outlet does not exceed the current amperage of the circuit breaker The MultiPASS is equipped with a three prong grounding type plug provided with a third grounding pin This plug will only fit into a grounding type outlet This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace your outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adapter Do not plug the MultiPASS into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such devices generate electrical noise that can interfere with your MultiPASS ability to send and receive faxes During electrical storms disconnect the power cord from the power outlet Please note that any documents stored in the unit s memory will be deleted when you unplug the unit Unplug the MultiPASS only by pulling on the plug itself Never pull on the cord Whenever you unplug the MultiPASS wait at least five seconds before you plug it in again e Check the plug frequently and make sure that it is firmly plugged into the socket This product emits low level magnetic flux canon If you use a Cardiac pacemaker and feel abnormalities please move away from thi
124. hine does not correct number Try again answer later NO RX PAPER 012 The other party s fax Contact the other party and machine is out of paper have them load paper in or its memory is full their fax machine or free up space in their fax machine s memory NO TEL 022 The one touch speed Register the one touch dialing button or coded speed dialing button or speed dialing code you coded speed dialing code entered has not been pp 6 3 6 6 registered 13 10 Troubleshooting Chapter 13 Message Error Code Cause Action NOT AVAILABLE 025 In manual sending you Use regular dialing or entered a speed dialing enter a one touch speed number that is assigned dialing button or coded to a group speed dialing code that only has one fax telephone number registered PHOTO INK IN USE The Photo BJ cartridge Change to a different BJ is installed in the unit cartridge type if necessary gt p 12 12 PLEASE WAIT The unit is warming up Wait until the date and receive mode appear in the LCD then start your operation PRINT W BC 22e You disabled the PHOTO Press to print the color INK PRINT setting document with the Photo gt p 14 7 and the unit BJ cartridge or press to is confirming that it is all cancel printing right to print a color Alternatively enable the document in memory PHOTO INK PRINT setting with the installed Photo gt p 14 7 BJ cartridge PUT IN CARTRIDGE The BJ cartri
125. his equipment should be connected to a standard 120 volt AC three wire grounded outlet only The socket outlet shall be installed near the equipment and shall be easily accessible Do not connect this unit to an outlet or power line shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents Connection of the Equipment This equipment complies with Part 68 of the FCC rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be given to the telephone company This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Preface iii An FCC compliant telephone cord and modular jack are provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See Installation instructions for details The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not
126. hods ccccccececceceeeeeeeeeeeeeeeeeeeaeeseeeeeesaaeseeeeeessaeeneneees 7 6 Memory Sending cccccccccceceseceeeeceeeeeeeeecceaeeeseeeesecaeeeeaaaesseeeeesuaeeseeneees 7 6 Manual Sending iiicieiccindiesiicvsiieeten a iiie ddd etc eee 7 7 Canceling Sending ccccccceececeeeeeeeeeeeeeeceaaeeeeeeeeseaeeeseeeeseeeeeeaeeee 7 9 Redialing When the Line is Busy 0 c cc eeeeeeeeeeteeeeeeeetteeeeeeeee 7 10 Manual Redialiing ececcceeeesscccceeeeeeceeeeeeseeceeeeeneeceeeesnsneceeneseeeeeeentnes 7 10 Canceling Manual Redialing cccccceseseeeceteeeeteeeeeteeeetaeeneneeees 7 10 Automatic Redialing ccceceseeeeeeeeceeeeeeeeeaaeeeeeeeaeeeeeeeaaeeeeeesaeeeeeneaas 7 10 What is Automatic Redialing ccccceeeeeeeseeeeeeeneeeseeeeeeeeeenaees 7 10 Canceling Automatic Redialing ccccecsceecsteeeesteeeeeeeeeeteeteneeees 7 10 Setting the Options for Automatic Redialing cccccseesereeees 7 11 Sequential Broadcasting ccccecceeee cece eeeeeeeseeeeeesaeeseeeeeessaaeenenes 7 13 Sending a Document to More Than One Destination 0 c eee 7 13 Sending a Document Using Group Dialing cccceeeeeeeeeeeeneeeeees 7 14 Delayed Sending 0 ccccceecccceeeceeeeeeeeececaeeeeeaeeseeeeeseaeeeeeneeesaeesseneees 7 15 Sending Other Documents While the MultiPASS is Set for Delayed Se nding ccccceecccesceeeeeeneeeeeeeeeeeeeeee
127. iPASS and to protect it from overheating which can cause it to operate abnormally and create a fire risk do not block the exhaust vent and never block or cover any openings on the unit by placing it on a bed sofa rug or other similar surface Do not place the unit in a closet or built in installation or near a radiator or other heat register unless proper ventilation is provided Install the unit approximately 4 inches 10 cm away from walls and other equipment Do not stack boxes or furniture around the power outlet Keep the area free so you can reach the outlet quickly If you notice anything unusual smoke strange odors noises around the MultiPASS unplug the unit immediately Contact the Customer Care Center e Do not allow anything to rest on the power cord and do not place the unit where the cord will be walked on Make sure the cord is not knotted or kinked Chapter 1 Introduction 1 9 la amp E Power Supply e Plug the MultiPASS into a standard 120 V AC 60 Hz three prong grounded outlet Only operate the MultiPASS from the type of power source indicated on the unit s label If you are not sure of the type of power available consult your local power company Use only the power cord that came with the unit Using a longer cord or extension cord can cause the unit to malfunction If you must use an extension cord with the MultiPASS make sure that the total of the ampere ratings on t
128. ialing buttons The buttons numbered 01 to 12 on the operation panel each of which may be registered with a fax or telephone number Once a number is registered you press one button to dial the entire number EP Page orientation Refers to the direction of print on the page Printing across the width of a page is called portrait orientation Printing across the length of a page is called landscape orientation Pause A timing entry required for registering certain overseas or long distance numbers and for dialing out through some telephone systems or switchboards Pressing Redial Pause enters a pause between or after digits of a fax telephone number PC fax An electronic way to send and receive faxes A PC fax is sent from or received in a PC Using the MultiPASS allows you to send and receive PC faxes and the MultiPASS Suite lets you save sort and print the PC faxes Photo The document setting you use for sending or copying documents with intermediate tones such as photographs Platen The printer component that holds the paper in position during ink transfer Portrait orientation Refers to printing across the width of the page letter style This is the opposite of landscape orientation which is printing across the length of the page Glossary G 7 Print head The printing mechanism of the BJ cartridge that contains print nozzles and ejects the ink for printing Print head capping An automatic protection function that
129. ice grade line or equivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE Or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS 7 Canon recommends an individual line following industry standards e g the 2500 touch Note tone or 500 rotary pulse dial telephones A dedicated extension off a PBX without Camp On signals is also permissible with your MultiPASS C555 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong grounded receptacle Single or Duplex It should be independent from copiers heaters air conditioners or any electric equipment that is thermostatically controlled The rated value is 120 volts and 15 amperes The RJ11 C modular jack should be relatively close to the power outlet to facilitate installation The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications networks protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction vi Preface Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local t
130. ides 3 Make sure the paper thickness lever is set to L left e For details p 5 6 Do not set the paper thickness lever amoa While the MultiPASS is printing since this will cause problems 4 Cut the banner paper along one of the perforations to the length required e Your banner can be up to six sheets 66 inches 1676 mm long 5 Place the banner paper behind the unit on a flat surface Paper Handling Chapter 5 Paper Handling 5 15 6 Gently fold along the perforations between the first and second sheets 7 Insert the first sheet into the multi purpose tray until it stops so that the right edge of the sheet is aligned with the right side of the multi purpose tray Slide the paper guide against the left edge of the sheet leaving a 0 04 inch 1 mm gap between the paper guide and the edge of the sheet e Make sure the sheet is under the tab on the multi purpose tray e Make sure the sheets behind the unit are aligned with the multi purpose tray 8 Your MultiPASS is now ready to print Set your PC to print on the banner paper e Allow the paper to flow over the edge of the table as it exits the MultiPASS Be sure to lower the paper output guides when you finish printing on banner paper Note 5 16 Paper Handling Chapter 5 Chapter 6 Speed Dialing This chapter describes how to register and use the speed dialing featur
131. in 64 90 g m Max 0 4 in 10 mm stack 215 9 x 279 4 mm Legal 17 24 Ib Approx 100 sheets D Left 8 5 x 14 in 64 90 g m Max 0 4 in 10 mm stack 215 9 x 355 6 mm A4 17 24 Ib Approx 100 sheets 8 27 x 11 69 in 64 90 g m Max 0 4 in 10 mm stack D Left 210 x 297 mm Envelopes U S Commercial 10 envelopes DA Right No 10 9 5 x 4 1 in 241 3 x 104 1 mm European DL 10 envelopes 1 Right 8 66 x 4 33 in 220 x 110 mm Glossy photo Letter A4 1 sheet D Lett paper Banner paper 8 5 x 11 in 2 to 6 sheets joined D Lett 216 x 279 mm Max length 66 in 1676 mm High resolution Letter A4 Approx 10 sheets D Left paper Bubble Jet Letter A4 Approx 100 sheets D Left paper Max 0 4 in 10 mm stack Fabric sheet 9 5 x 14 in 1 sheet 1 Right 241 x 356 mm Transparencies Letter A4 50 sheets D Left Back print film Letter A4 10 sheets D Left High gloss Letter A4 1 sheet D Left film 20 lb 75 g m paper 5 2 Paper Handling Chapter 5 Printable Areas To ensure optimum print quality the MultiPASS allows for a margin along each edge of the media Papers The shaded areas below show the printable area of papers Be sure to print within these areas 8 5 215 9 mm 8 5 215 9 mm F 0 12 3 mm 0 12 3 mm 11 279 4 mm LETTER FEED 4 DIRECTION FEED 14 355 6 mm LEGAL DIRECTION 0 28 7 mm 0 25 6 4 mm 0 25 6
132. ing 14 4 AUTO REDIAL message 13 5 setting 7 11 14 5 Automatic document feed 4 2 4 3 4 4 Document Feeder See ADF redialing See Automatic redialing Automatic redialing canceling 7 10 7 11 description 7 10 setting options for 7 11 7 12 B Back print film 5 2 5 5 Banner paper 5 2 5 4 printing 5 14 to 5 16 BJ cartridge container 2 3 12 13 cartridge See BJ cartridge tank See BJ tank BJ cartridge 2 3 See also individual BJ cartridge names container 2 3 12 13 guidelines 2 13 2 14 installing 2 13 to 2 16 print head See Print head replacing 12 12 to 12 14 types 12 7 when to replace 12 8 12 9 BJ tank 2 3 See also individual BJ tank names replacing 12 15 to 12 17 types 12 7 when to replace 12 8 12 9 Black BJ cartridge 12 7 Index BJ tank 2 3 12 7 Black amp white copying 10 2 10 3 Black amp white sending setting 7 2 setting resolution 7 2 7 3 BLACK INK EMIPTY message 13 5 BOTTOM MARGIN setting 10 4 14 7 Broadcasting sequential 7 13 7 14 Bubble Jet paper 5 2 5 5 BUSY NO SIGNAL message 13 5 Buttons 2 11 2 12 See also individual button names numeric 2 11 one touch speed dialing 2 11 2 12 6 5 6 12 special function 2 11 2 12 c Cable Parallel 2 7 USB 2 7 CALLING message 13 6 CALLING VOLUME setting 14 3 Canceling automatic redialing 7 10 7 11 manual redialing 7 10 receiving 8 16 sending 7 9 Canon specialty print media See Specialty
133. int Head Ink Color Cartridge Yield Facsimile e Applicable Line e Compatibility e Data Compressing System e Modem Type e Modem Speed e Transmission Speed Black amp White Color e Scanning Image Processing 7 5 coverage Based on ITU T No 1 Chart 64 nozzles for black 24 nozzles for each color cyan magenta yellow Approx 2 000 color pages at 30 coverage BCI 21 Color cyan magenta yellow BCI 21 Black Black cyan magenta yellow Approx 80 pages 128 nozzles Black Approx 1000 pages 64 nozzles for black 24 nozzles for each color cyan magenta yellow Black cyan magenta yellow Approx 22 pages Public Switched Telephone Network PSTN G3 MH MR MMR JBIG JPEG Fax modem 14400 9600 7200 4800 2400 bps Automatic fallback Approx 6 seconds paget at 14 4 Kbps ECM MMR transmitting from memory Approx 2 minutes page at 14 4 Kbps ECM JPEG transmitting from memory UHQ Ultra High Quality image enhancement Halftones 64 levels of gray Density adjustment 3 levels Based on Canon Multi Drop Head Standard Chart tBased on ITU T No 1 Chart standard mode tt Based on Canon COLOR FAX TEST SHEET A 4 Specifications Appendix e Transmission Reception Memory e Fax Scanning Speed e ADF e Fax Resolution Black amp White Standard Mode Black amp White Fine Mode Color Standard Mode Color Fine Mode e Di
134. intenance 7 Close the document tray 8 Reconnect the power cord 12 4 Maintenance Chapter 12 Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components 1 Disconnect the power cord from the MultiPASS 2 Open the document tray 3 Open the operation panel partially by gently pulling it toward you e It only opens slightly 4 While holding the operation panel open clean these components e Separation guide and separation roller Wipe with a clean soft dry lint free cloth e White sheet and scanning glass Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth A f the scanner components are dirty SEPARATION GUIDE note the documents you send or copy will SEPARATION ROLLER also be dirty WHITE SHEET Be sure to use a Soft cloth to avoid SCANNING GLASS scratching the components Maintenance Do not use tissue paper paper canon towels or similar materials for cleaning they can stick to the components or generate static charges Chapter 12 Maintenance 12 5 5 Clean the shaded area of the operation panel e Dirt and dust particles that collect on the underside of the operation panel affect the quality of the documents you copy or send 6 Usea clean soft dry lint free cloth to wipe up paper dust from the areas shaded surrounding the separation roller
135. just the resolution and contrast gt pp 7 2 7 4 Use the numeric buttons to dial the international access code e If you enter the wrong number press Stop then enter the correct number e For details on international access codes contact your local telephone company Redial Pause If necessary press O to enter a pause e A pause entered within a number p is two seconds long e For a longer pause press Redial Pause again for another two second pause Alternatively you can change the length of the pause gt MID PAUSE SET p 14 5 MEMORY USED 0 Currently used memory DOCUMENT READY Standby to scan EX TEL 011 EX TEL 011P 9 2 Special Features Chapter 9 6 Use the numeric buttons to dial the country Ex code the area code and the fax telephone eee number of the other party e If you enter the wrong number press Stop and start again from step 4 Redial Pause 7 If necessary press O to enter a pause Ex A pause at the end of a number P is fixed to Te pe eee ten seconds Start 8 Press lt _ to begin scanning for sending e To cancel the transmission once dialing has started press Stop then p 7 9 N Q L S 5 Q i A To take advantage of the speed dialing features of your MultiPASS register frequently Note Used overseas numbers for one touch or coded speed dialing pp 6 3 6 6 Switching Temporarily to Tone Diali
136. k amp white document Color document Black amp white document being sent or printed amp Color document being sent or printed e If you are unsure of the transaction number TX RX NO print the Doc Memory List gt p 7 16 e Use lt or gt to display details of the transaction destination for example TX RX NO Q003 Set S Press 1ST PG ONLY YES NO 7 Press to print the first page only or press io to print all pages of the document The MultiPASS prints the document e If you are printing a color document and have the Black BJ cartridge installed these messages alternate in the LCD Press to print the document in black amp white with the Black BJ cartridge or press to cancel printing The unit returns to step 5 CONVERT CLR gt B amp W YES NO 8 To continue printing other documents in o memory repeat the procedure from step 5 Stop to or Press to return to standby mode Ex 12 27 FaxTel E Q oO J Chapter 7 Sending Faxes 17 Deleting a Document From Memory Follow this procedure to delete a document from memory Function 1 Press 04 lt C gt 2 P FESS wemory Reterence DOC MEMORY LIST eS SS 3 Use v or to select DELETE DOCUMENT DELETE DOCUMENT Set NGS oa Ex TX RX NO 0001 08 02 5 Use v or Ka to select the transaction Ex number TX RX NO of the document you TAZARA NO See want to delete e
137. keep it in case you need to transport the unit in the future 4 Remove the 2 Remove the 3 Remove the shipping tapes protective piece shipping tape from the top of from the multi and protective the MultiPASS purpose tray piece from the bottom of the unit 4 Remove the shipping tape and protective piece from the output tray 7 Open the printer cover then remove partially by gently pulling it the shipping tape from the side of the toward you it only opens unit slightly Then remove the Close the printer cover and document protective sheet from the ADF tray Close the operation panel by pressing it down from the center until it locks into place A The actual shipping materials may differ in shape quantity and position from the ones Note Shown above 2 4 Setting Up Chapter 2 Assembling the MultiPASS Follow this procedure to assemble the MultiPASS A To see how the MultiPASS will look fully assembled gt Main Components of the note MultiPASS p 2 9 2 a Hold the document support so that it curves toward the back of the unit and 2 The MultiPASS comes with the document tray already attached However if you fit the tabs of the accidentally remove support into the the tray attach it by slots above the ADF fitting the slots on the tray into the tabs on the unit Chapter 2 Setti
138. l 21 COLOR BCI 21 BLACK BJ TANK BJ TANK tank installed in a BJ cartridge Otherwise the ink will dry and adversely affect print quality Discard the old BJ tank immediately according to the local laws and regulations for disposal of consumables You may want to place it in a plastic bag to keep any residual ink from spilling e Spilled ink can stain any surface protect yourself and your work area 12 16 Maintenance Chapter 12 6 Remove the new BJ tank from its package then remove the orange protective cap Discard the cap Never attempt to reattach CAUTION it to the BJ tank Spilled ink can stain any surface protect yourself and your work area Do not touch the ink port on the omon BJ tank W 7 insert the BJ tank into the empty slot in the Color BJ cartridge then press firmly on the BJ tank tab until it clicks into position 8 Press amp e The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head This process takes about 55 seconds Maintenance Do not try to manually move or stop canon the cartridge holder since this may damage the unit 9 Close the ADF Automatic Document Feeder 10 Close the document tray Wi f you need to unplug the MultiPASS wait until the unit is in standby mode date and Note receive mode displayed in the LCD Otherwise the c
139. l cable that connects your PC and the MultiPASS to this port ITU T No 1 Chart A test chart defined by ITU TS used to measure the transmission speed as well as the transmitting and receiving memory capacity of a fax machine ITU TS International Telecommunications Union Telecommunications Sector A committee created to set international standards for telecommunications EJ Jack The telephone receptacles on your wall and MultiPASS used to connect the telephone line a telephone and an extension phone answering machine or data modem BL Landscape orientation Refers to printing across the length of the page as opposed to portrait orientation which is printing across the width of the page Glossary G 5 Line feed A printer function that advances the paper one line Manual receiving A method of receiving faxes in which you manually activate reception from the MultiPASS or from a telephone or an extension phone connected to the MultiPASS Manual redialing When you use regular dialing you can redial a number manually by simply pressing Redial Pause The last number dialed with the numeric buttons is the number redialed Memory broadcast Allows you to send a scanned fax to as many as 113 destinations using a combination of one touch speed dialing coded speed dialing and regular dialing Memory sending Scans a document into memory before the MultiPASS dials the number s and sends it This method allows you to
140. lever See Paper thickness lever PAPER SIZE setting 14 7 Paper thickness lever 2 10 position 5 2 setting 5 6 5 7 l 6 Index Parallel cable 2 7 interface port 2 10 Pauses dialing with 9 2 9 3 PBX 9 2 PC color fax features 1 3 connecting to MultiPASS 2 7 dialing 7 5 fax features 1 3 when off 8 15 Photo BJ cartridge 12 7 PHOTO INK IN USE message 13 11 PHOTO INK PRINT setting 14 7 Photo kit 5 5 Plain paper 5 2 5 4 color fax features 1 3 fax features 1 3 PLEASE WAIT message 13 11 Port parallel interface 2 10 USB 2 10 Power cord See Power cord failure 13 26 supply safety instructions 1 9 Power cord 2 3 connecting 2 8 connector 2 8 2 10 Print head cleaning 12 11 testing 12 10 Print media See also individual print media names Canon specialty 5 10 to 5 16 quantity 5 2 requirements 5 2 selecting 5 4 5 5 size 5 2 specialty 5 10 to 5 16 type 5 2 weight 5 2 Print quality problems 13 15 13 16 PRINT W BC 22e message 13 11 PRINT WITH IMAGE setting 14 4 Printer color features 1 3 cover 2 9 2 10 driver MultiPASS Suite CD ROM 2 2 features 1 3 Settings menu 14 7 Printing 1 Touch Spd Dial List 6 13 6 14 Activity Report 11 3 area of envelopes 5 3 area of paper 5 3 banner paper 5 14 to 5 16 Coded Speed Dial List 6 13 6 14 Doc Memory List 7 16 document in memory 7 16 7 17 fabric sheet 5 13 Group Dial List 6 13 6 14 high resolution
141. ling 5 7 Chapter 5 Loading Envelopes You can load up to 10 envelopes in the multi purpose tray for automatic feeding into the MultiPASS For details on the types of envelopes you can load gt p 5 4 Follow this procedure to load envelopes in the multi purpose tray 1 Make sure the paper thickness lever is set to DZ right e For details p 5 6 Do not set the paper thickness lever amoa While the MultiPASS is printing since this will cause problems 2 Prepare the envelopes as follows I Arrange the stack of envelopes on a firm clean surface and press down firmly on the edges to make the folds crisp e Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the back flap I Remove any curling from the envelopes by holding the edges of the envelopes diagonally and bending them gently I Press on the back flaps of the envelopes so that they are flat and not curled gt i Ot Eat ae FLAP ID 5 8 Paper Handling Chapter 5 3 Insert the stack of envelopes into the multi purpose tray until it stops so that the right edge of the stack is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack 2 e Insert the envelopes with the print side up flaps should not
142. lt The MultiPASS is preprogrammed in the factory with settings that we recommend These are known as factory default settings You can customize your MultiPASS by changing the factory default settings Fax Tel switching The ability of the MultiPASS to automatically detect whether a call is from a fax machine or telephone With this feature one telephone line can be shared by both the telephone and the fax machine FINE The resolution setting for documents with very small characters and lines Font A complete set of characters of the same size and type a particular implementation of a typeface For example 12 point Courier bold Form feed A printer function that automatically ejects the current page and advances the printer to the top of the next page E G G3 Group 3 fax machine Defined by ITU T Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted thus reducing transmission time G3 fax machines can transmit one page in less than one minute Encoding schemes for G3 fax machines are Modified Huffman MH Modified READ MR and Modified Modified READ MMR Graphic A written printed or electronically displayed symbol or drawing Also characters or text that have been generated by a computer graphics application program Grayscale Representing color in black amp white as a result of different intensities of color Different colors and intensities of colors appear as
143. ly in its cradle Remove the Black BJ cartridge and install the Color Bu cartridge gt p 12 12 13 8 Troubleshooting Chapter 13 Message INSTALL BC 21e Continued INSTALL BC21 22e INSTALL BC21e 20 LINE IN USE Error Code Cause You tried to print a received color fax with the installed Black BJ cartridge You disabled the PHOTO INK PRINT setting gt p 14 7 and tried to print a received color fax with the installed Photo BJ cartridge You tried to make a color copy in PLAIN PAPER or COLOR DRAFT mode with the installed Black BJ cartridge You tried to make a color copy in HIGH RES PAPER or COLOR SNAPSHOT mode with the installed Black BJ cartridge You disabled the PHOTO INK PRINT setting p 14 7 and tried to make a black amp white copy print a received black amp white fax print a report or print a black amp white document in memory with the installed Photo BJ cartridge The unit is set to Fax Tel Mode and you are receiving a voice call Action Remove the Black BJ cartridge and install the Color BJ cartridge gt p 12 12 If you do not have this BJ cartridge available you can convert a received color fax in memory to black amp white and print the fax with the Black BJ cartridge gt p 7 16 Remove the Photo BJ cartridge and install the Color BJ cartridge Alternatively enable the PHOTO INK PRINT setting gt p 14 7 Remove the Bla
144. me E Function Button Light Switches between the special function buttons and the one touch speed dialing buttons To use the special function buttons press this button to turn on its light To use the one touch speed dialing buttons press to turn off its light E Set Button Selects and registers settings or information during data registration E Resume Button Form feeds paper when printing and resumes printing after an error is corrected E Data Registration Button p 14 2 Accesses the different menus for customizing your MultiPASS A V Buttons Scroll through the settings so you can see other selections in the menus during data registration E Memory Reference Button pp 7 16 7 17 7 18 8 14 Performs operations with documents stored in memory Also prints documents in memory you no longer want to upload to your PC E lt gt Buttons Move the cursor left or right when registering data E Space Button Enters a space between letters and numbers when registering information E Button Enters a plus sign when registering your unit fax telephone number E Report Button gt pp 3 8 6 13 11 3 Prints reports containing registered information and information on transactions E Cleaning Button pp 5 12 12 10 12 11 Prints the nozzle check pattern and performs cleaning operations E Clear Button Clears an entire entry when registering information 2
145. me and the current date and time before using your MultiPASS This section gives details on registering the sender information What is Sender Information When you receive a fax you may notice that the name of the person or company who sent you the fax their fax telephone number and the date and time of transmission will be printed in small type at the top of each page This information is called the Sender information or the Transmit Terminal Identification TTI Similarly you must register your details in your MultiPASS so that whenever you send a fax the other party knows who sent it and when it was sent Below is an example of how your sender information would print on a fax sent by you 12 27 2000 10 12 FAX 123 4567 CANON CANON CANADA 001 DATE AND TIME Date and time of transmission THE SLEREXE CC MPANY LIMITED SAPORS LANE BOOI E DORSET BH25 8ER FAX TELEPHONE TELEPHONE BOOLE 15 13 51617 FAX 123456 NUMBER Your fax telephone number ee You can select FAX or ee TEL to be displayed in Our Ref 350 PJC EAC FP Se front of the number TELEPHONE MARK p 14 3 UNIT NAME Your name or company name DESTINATION If you used memory sending and dialed the fax number using one PAGE NUMBER touch or coded speed dialing the The page number other party s name appears here of the fax A You can set the sender information to print inside or outside the image area TTI noe POSITION p 14 3 e Yo
146. n 15 seconds In the message tell your callers how to send a fax For example Hello can t answer the phone right now but please leave a message after the beep lIl return your call as soon as possible If you would like to send a fax press the start button on your fax machine after you leave your message Thank you Chapter 8 Receiving Faxes 8 9 Receiving Using the Distinctive Ring Pattern Detection Feature DRPD Some telephone companies offer a Distinctive Ring Pattern DRP service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line If your telephone company offers such a service you can have both a fax number s and a telephone number s for your MultiPASS using only one telephone line Your MultiPASS will automatically monitor incoming calls and based on the distinctive ring pattern it will determine if the call is from a fax machine trying to send a document or from a telephone trying to make a voice call Use the information in this section to set up the MultiPASS for use with a DRP service For more details on the DRP service contact your local telephone company Your telephone company may have a different name for this service Also this service may not be offered in all areas Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service The setting you make in the MultiPASS mus
147. n error occurs or when the MultiPASS is out of paper or ink E Receive Mode Button gt Chapter 8 Receiving Faxes Selects the receive mode E Copy Button gt p 10 2 Sets the MultiPASS to make copies E image Quality Button pp 7 3 10 2 Selects the resolution setting the MultiPASS uses for the document you are sending Also selects the image quality setting resolution and paper type for the document you are copying E Stop Button Cancels sending receiving registering data copying and other operations and returns the MultiPASS to standby mode E Start Button Starts sending receiving scanning and copying Chapter 2 Setting Up 2 11 One Touch Speed Dialing Special Function Buttons The buttons on the right of the operation panel have the following two functions One Touch Speed Dialing Buttons gt pp 6 5 6 12 The buttons marked 01 to 12 can be used to dial fax telephone numbers pre registered under these buttons To use the one touch speed dialing buttons the Function button s light must be off Special Function Buttons The special function buttons marked under or to the sides of the buttons are described below To access the special functions press Function to turn on its light and then press the button you wish to access Co 02 03 Data Registration 04 05 lt gt O amp gt Memory Reference Space 09 Cleaning Clear Function Set Resu
148. n in black amp white Alternatively you can enable the COLOR DIRECT TX setting p 14 5 that converts color faxes to black amp white if the other party s fax machine does not support color faxing There may be other documents being sent from memory e Allow time for those documents to finish sending An error may have occurred during sending e Print an Activity Report and check for an error gt p 11 3 The telephone line may not be working properly e Make sure there is a dial tone when you press Hook or when you lift the handset of the extension phone connected to the MultiPASS If there is not dial tone contact your local telephone company 13 20 Troubleshooting Chapter 13 The receiving fax machine may not be a G3 fax machine e Make sure the receiving fax machine is compatible with the MultiPASS which is a G3 fax machine E Images on received faxes from the MultiPASS are spotted or dirty The receiving fax machine may not be working properly e Check the MultiPASS by making a copy gt p 10 2 If the copy is clear the problem may be in the receiving fax machine The document may not have been loaded correctly into the ADF e Remove the document stack it if necessary and load it into the ADF correctly gt p 4 3 E Cannot send using Error Correction Mode ECM The other party s fax machine may not support ECM e Some fax machines do not support ECM If the other party s fax machine does not
149. n print the date time name or company name and a fax telephone number at the top of the faxes it receives To prevent this information from crowding the faxed image on the page and possibly lengthening the fax the MultiPASS automatically reduces the size of the image on the page Automatic redialing When the receiving fax machine is busy the MultiPASS waits a specified time and then automatically redials the number You define the number of times the unit redials and the length of time between redialings Bi directional parallel interface port An interface connection that is capable of both sending and receiving For example when you print or send a fax from your PC data goes from your PC to the MultiPASS when you scan or receive a fax into your PC data goes from the MultiPASS to your PC Glossary G 1 BJ cartridge The printing mechanism that contains the print head unit and holds the ink s BJ tank The special type of ink container housed by the Bu cartridge The Color BJ cartridge contains two BJ tanks one color BCI 21 Color which includes cyan magenta and yellow and one black BCl 21 Black bps Bits per second Refers to the speed with which a fax machine sends and receives data Broadcasting Transmitting documents to more than one destination Bubble Jet BJ printing An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble When the bubble expands there is no room left in
150. n the LCD Used to select an item in a menu Press V to select the next item and press A to select the previous item When you send or receive a document your unit automatically assigns the document a unique transaction number A transaction number is a four digit number that will help you keep track of documents you send and receive TX RX NO is the abbreviation used for Transaction number Denotes Sending Denotes Receiving In addition this guide uses distinctive typefaces to identify buttons and information in the LCD e The buttons you press appear as illustrations or in this typface Stop e Information in the LCD appears in this typeface USER SETTINGS Introduction Chapter 1 Customer Support Your MultiPASS is designed with the latest technology to provide trouble free operation If you encounter a problem with the unit s operation try to solve it by using the information in Troubleshooting gt Chapter 13 If you cannot solve the problem or if you think your MultiPASS needs servicing contact the Customer Care Center o 53 3 fe E E Getting Help From Canon Canon Computer Systems Inc offers a full range of customer technical support options e For e mail technical support the latest driver downloads and answers to frequently asked questions www ccsi canon com e 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366
151. ng Many information services for banks airline reservations hotel reservations etc require tone dialing for their services If your MultiPASS is connected to a rotary pulse line follow this procedure to set the unit temporarily for tone dialing Hook 1 Press e You can also lift the handset of the extension phone connected to your unit instead of pressing Hook TEL 2 Use the numeric buttons to dial the Ex telephone number of the information service e The unit connects using the pulses required by your telephone line TEL 7654321 3 When the recorded message of the Ex information service answers press to switch to tone dialing e When is pressed T is displayed in the LCD e If you pressed Hook in step 1 you can pick up the handset of the extension phone if you need to talk to the other party TEL 7654321T Chapter 9 Special Features 9 3 4 Use the numeric buttons to enter the Ex numbers requested by the information service e Numbers entered after pressing will be dialed using tone dialing Hook 5 When you have finished press to disconnect the call e If you used the telephone or extension phone hang up the handset to disconnect the call e Tone dialing is canceled when you disconnect the call 9 4 Special Features Chapter 9 Chapter 10 Making Copies This chapter describes how to use your MultiPASS to make copies and explains how to adjust settings for copying and printing
152. ng Up 2 5 Making Connections Connecting the Telephone Line and External Devices The MultiPASS has three jacks on the back for connection of the telephone line a telephone and an additional external device such as an extension phone answering machine or data modem If you only have one telephone line and plan to use the MultiPASS for receiving both faxes and voice calls you will need to connect a telephone and or an answering machine to the unit Be sure to connect any external device before using your MultiPASS Follow this procedure to connect the telephone line and external devices ON 4 Connect the 2 Connect the line 3 Connect the line supplied telephone from the telephone from the extension line to the L jack to the jack phone answering then connect the machine or data other end of the line modem to the to the telephone jack jack on your wall Yi If you have connected an external device to the MultiPASS be sure to select the correct Note receive mode Chapter 8 Receiving Faxes e To connect an extension phone as well as an answering machine connect the extension phone to the answering machine and then the answering machine to the MultiPASS e If you connect a modem to your MultiPASS and you use it extensively or others access your PC frequently through the modem you may want a dedicated telephone line for your modem 2 6 Setting Up Chapter 2 Connecting th
153. nt to Programs On the Programs menu point to MultiPASS Suite then click MultiPASS Status Monitor Start the procedure again from the beginning Try sending again in black amp white p 7 2 Alternatively enable the COLOR DIRECT TX setting gt p 14 5 If required try sending again Write the number down if you will need it later The unit continues to send the document as memory becomes available WAIT COOLING During printing the BJ Allow the unit to cool down cartridge print head may The unit will resume have become too hot printing when it has cooled down 13 12 Troubleshooting Chapter 13 Printing Problems E The MultiPASS displays an error message The MultiPASS may have a paper jam e Clear the paper jam p 13 4 e If the MultiPASS has no paper jam unplug the unit and wait five seconds then plug it in again If the problem is fixed the Alarm light will turn off the cartridge holder will move to its home position on the right side of the unit and the LCD will return to standby mode If the Alarm light remains lit contact the Customer Care Center E Data from the PC is not printed The power cord may not be plugged in securely e Check that the power cord is plugged securely into the MultiPASS and into the wall outlet p 2 8 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on The printer cable may not be securely connected t
154. nt tray 2 Adjust the document feed lever for the document you are loading gt p 4 2 3 Prepare the document and load it face down in the ADF gt p 4 3 e For color sending press Color B amp W to turn on its light gt p 7 2 e To adjust the resolution and contrast DOCUMENT READY gt pp 7 2 7 4 Standby to scan MEMORY USED 0 Currently used memory 4 Enter up to 113 fax numbers using any of the following methods I One touch speed dialing Press the desired one touch speed dialing Ex button s I Coded speed dialing Coded Dial Press O then use the numeric buttons to enter the two digit code Repeat this process to enter additional codes Be sure to press Coded Dial before each code Ex TEL 905 795 1111 TEL 03 3758 2111 Sending Faxes Chapter 7 Sending Faxes 7 13 I Regular dialing Use the numeric buttgns to enter the fax Ex number then press lt gt to add the number to the broadcast list e You can only enter one fax number this way 7 If you enter an incorrect destination press noe Function then Clear Then press Function again and enter the correct destination e You must enter the second number within five seconds of entering the first number All subsequent numbers must be dialed within 10 seconds If you wait longer than these times the MultiPASS begins scanning the document for sending If you prefer the MultiPASS not to do this disable t
155. nted at the top of a fax also called TTI or Transmit Terminal ID This data appears only if the sending fax machine has been programmed with the information Glossary G 9 Sending Sending transmission is also defined by TX or Transmit A fax document that has been scanned by a fax machine and sent over telephone lines in the form of electrical pulses to another fax machine is a sending transmission The MultiPASS also allows you to send a black amp white document directly from your PC PC faxing Sending speed The rate at which faxes are transmitted through the telephone line See also bps Smoothing mode A printer mode in which the printer enhances the horizontal resolution of black ink STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings photographs or illustrations Standby The mode in which the MultiPASS is on and ready to use All operations start from standby mode when the LCD displays the date and reception mode aT Timed sending See Delayed sending Tone pulse setting The ability to set the MultiPASS to match the telephone dialing system your telephone line uses touch tone or rotary pulse Transaction number A unique number assigned to each document sent TX NO or each fax received RX NO by the MultiPASS and used to identify that particular fax Transmit See Sending TTI Transmit Terminal ID See Sender ID TWAIN An industry st
156. nting Resolution e ADF e Default Size e Reduction e Enlargement e Copy Speed Black amp White Copy Color Copy e No of Copies Black amp White Color Automatic Fax Tel switchover DRPD Distinctive Ring Pattern Detection Remote reception by telephone Remote receiving ID Default 25 Tone button Pause button Redial button 360 x 360 dpi 360 x 360 dpi with halftone 360 x 180 dpi full color 360 x 360 dpi full color 360 x 360 dpi full color 360 x 360 dpi full color 360 x 360 dpi 203 pels in x 196 lines in 8 pels mm x 7 71 lines mm 360 x 360 dpi gt p 4 2 100 70 80 90 150 200 COLOR SNAPSHOT mode only Letter size Approx 3 pages minute COLOR DRAFT mode letter size Approx 3 seconds page PLAIN PAPER mode letter size Approx 9 minutes page HIGH RES PAPER mode letter size Approx 9 minutes page COLOR SNAPSHOT mode 4 x 6 in Approx 3 minutes 50 seconds page Maximum 99 copies 1 copy A 6 Specifications Appendix Scanner e Scanning Method e Scanning Image Processing Halftones Color e ADF e Resolution Optical Enhanced e Effective Scanning Width e Compatibility e Scanning Speed B amp W Text 30 150 dpi B amp W Text 151 300 dpi B amp W Text 301 600 dpi Grayscale 30 150 dpi Grayscale 151 300 dpi Grayscale 301 600 dpi Color 30 150 dpi Color 151 300
157. ntrast DOCUMENT READY gt pp 7 2 7 4 Standby to scan 4 Enter the group registered under a one touch speed dialing button or coded speed dialing code I To enter a group registered under a one touch speed dialing button Press the one touch speed dialing button assigned to the group you wish to fax e If you press the wrong button press Stop then press the correct button TEL GROUP DIAL I To enter a group registered under a coded speed dialing code Coded Dial Press O then use the numeric buttons to Ex enter the two digit code assigned to the group you wish to fax e If you enter the wrong code press Stop Then press Coded Dial and enter the correct code 21 TEL GROUP DIAL Start 5 Press to begin scanning for sending or wait a few seconds for the MultiPASS to begin scanning automatically e If you prefer the MultiPASS never to scan a document automatically after a few seconds disable the TIME OUT setting p 14 5 6 12 Speed Dialing Chapter 6 Speed Dialing Lists You can print lists of destinations registered for one touch and coded speed dialing and group dialing Keep these lists near your MultiPASS so you can refer to them when dialing Printing Speed Dialing Lists Follow this procedure to print speed dialing lists Function 1 Press 07 2 Press 4 Ta ACTIVITY REPORT 08 02 D 3 Use v or to select SPEED DIAL LIST SPEED DIAL LIST Set 4 Press
158. nts 4 2 manual 7 7 7 8 memory 7 6 7 7 methods 7 6 to 7 8 preparing for 7 2 to 7 5 problems 13 20 13 21 sequential broadcasting 7 13 7 14 setting for black amp white 7 2 setting for color 7 2 setting scanning contrast 7 4 setting scanning resolution 7 2 7 3 timer See Delayed sending to more than one destination 7 13 7 14 using coded speed dialing 6 8 using group dialing 6 12 using one touch speed dialing 6 5 Sequential broadcasting 7 13 7 14 Set button 2 12 Sheet cleaning 5 11 5 12 fabric 5 2 5 5 5 13 Shipping materials removing 2 4 Size document 4 2 print media 5 2 Software MultiPASS Suite CD ROM 2 2 Space button 2 12 Special dialing 9 2 to 9 4 function buttons 2 11 2 12 See also individual button names Specialty print media 5 10 to 5 16 See also individual print media names guidelines 5 10 Speed dialing coded 6 2 6 6 to 6 8 7 5 description 6 2 group dialing 6 2 6 9 to 6 12 7 5 lists 6 13 6 14 methods 6 2 one touch 6 2 6 3 to 6 5 7 5 START AGAIN message 13 12 Start button 2 11 Starter kit 5 5 Stop button 2 11 Support customer 1 7 document 2 3 2 5 2 9 Switchboard dialing through 9 2 Symbols entering 3 3 3 4 System Settings menu 14 7 T TEL LINE TYPE setting 3 9 14 3 Telephone connecting 2 6 features 1 4 jack 2 10 line See Telephone line problems 13 23 13 24 TELEPHONE MARK setting 14 3 Telephone line 2 3 connecting 2
159. o Your PC eecceeeceeeeeeeeeeeeeeeeaeeeeeeeeseceeeeeeeseeaees 2 7 Connecting the Power Cord esiisasid eudann acana aba ainan aiaa aasa 2 8 Main Components of the MultiPASS ssseeoseeeeeesseeesseeseessssssessrerssrnsssrnsssrnssnnnens 2 9 FOIL VION aasia E S E E 2 9 Back VICW si 20hiie it Re ee eee ee Le eee 2 10 INSIDE VIEW sitet ar diececien tied Sie ec eel 2 10 Operation Panelni niiina ia bene dre de diia 2 11 One Touch Speed Dialing Special Function Buttons cccceeeeeeee 2 12 Installing the BU Cartridge aresep a eaa 2 13 GUIDGIINGS ieina aeaa e dee tee edna 2 13 Installing the BJ Cartridge in the MultiPASS 00 00 ceeeeeeeeeeeeeeeeeeeeeeneeees 2 14 Loading Raper seanser ieee ei ee ee ee ee 2 17 PADer GUIGSIINGS ssis tats weeleest peat acetal ea da aeaa Eaa anaE det A e aaie 2 17 Loading Paper in the Multi Purpose Tray sessseeessssssserressssrnnsseennesennnnnnseennns 2 19 Testing the Muti PASS irssi nsns ainssi ukan aeia aaa aa e a A aaea 2 20 Chapter 3 Registering Information Methods of Registering Information in the MultiPASS cccceeeeeeeeseeeeeeees 3 2 Guidelines for Entering Numbers Letters and Symbols 0 cseeeeeeteeeeeeeees 3 3 Correcting amp Mistake issic aeaaea aa a aaraa aaa 3 5 Registering Required Sender Information cc cccceeeceeseeeeeeeeeeeeeseeeeeeneeeeeaees 3 6 What is Sender Information ccccececeeceeeeeeeeeeeceeeeeeeeeeceaeeeseeeeseceeeeeeeeeeaees
160. o the MultiPASS and PC e Check the printer cable connection p 2 7 The printer cable may not be the correct type e Make sure you have the correct printer cable type p 2 7 The MultiPASS may have been plugged in or the PC may have been turned on when you connected the printer cable e Unplug the MultiPASS and turn off the PC Plug the unit back in and turn the PC back on again e If you are using a USB cable make sure you connect it during software installation to ensure proper operation gt MultiPASS Suite User s Guide The orange protective tape may not be removed from the BJ cartridge e Be sure to remove the orange protective tape from the BJ cartridge before you install it gt p 2 15 The BJ cartridge or tanks may not be installed properly e Make sure the BJ cartridge and tanks are installed properly gt p 2 13 The BJ cartridge print head may need cleaning e Refer to the flow chart p 12 9 and clean the BJ cartridge print head if necessary gt p 12 11 The BJ cartridge or tanks may need to be replaced e Determine if the problem is with the BJ cartridge or tanks gt p 12 8 and replace if necessary pp 12 12 12 15 For the following gt MultiPASS Suite User s Guide The application you are printing from may not be set up properly The MultiPASS may not be set as the default printer or the selected printer The printer driver may be configured with the wrong port
161. of documents in memory Function 1 Press 04 lt C gt 2 Press wori DOC MEMORY LIST Set NaIT e The MultiPASS prints the Doc Memory List PA Seon 12 27 2000 23 42 FAX 123 4567 CANON 001 KKKRRKKEKEKKKKKRKKKKKKKKKKKKKK FOI III IOI ITO III a aoe TX RX NO MODE CONNECTION TEL ID PGS SET TIME 0046 TRANSMIT 01 Canon TOKYO 3 12 27 23 24 0047 TRANSMIT COL 04 Canon ITALIA 2 12 27 23 24 0048 B CAST 01 Canon CANADA 1 12 27 23 38 k 02 Canon FRANCE 0049 B CAST 03 Canon GROUP 2 1 12 27 23 39 Printing a Document in Memory Before printing a document make sure you have the correct BJ cartridge installed Black amp White Color Document Document in Memory in Memory Color BJ cartridge Printing possible Printing possible Black BJ cartridge Printing possible Printing possible if converted to black amp white Photo BJ cartridge Printing possible Printing possible 7 16 Sending Faxes Chapter 7 Follow this procedure to print a document stored in memory Function 1 Press 04 lt C gt 2 Press wemoryReterence DOC MEMORY LIST 08 02 lt gt E gt 3 Use v or to select PRINT DOCUMENT PRINT DOCUMENT Set CD F T ipres Ex TX RX NO 0001 08 02 5 Use v or K to select the transaction Ex number TX RX NO of the document you want to print The marks before the transaction number TX RX NO mean the following No mark Blac
162. on 7 2 7 3 Color B amp W button 2 11 7 2 7 3 10 2 10 3 Components MultiPASS 2 9 to 2 12 Connecting answering machine 2 6 data modem 2 6 extension phone 2 6 MultiPASS to PC 2 7 parallel cable 2 7 power cord 2 8 telephone 2 6 telephone line 2 6 USB cable 2 7 Connections 2 6 to 2 8 Connector power cord 2 8 2 10 Container BJ cartridge 2 3 12 13 Contrast setting scanning 7 4 Conventions type 1 6 CONVERT CLR gt B amp W message 13 7 Copier color features 1 4 features 1 4 Copy button 2 11 10 2 Copying 10 2 10 3 document requirements 4 2 problems 13 17 13 18 13 24 13 25 setting scanning contrast 7 4 while receiving 8 16 Cord power 2 3 2 8 Correcting mistake 3 5 Cover printer 2 9 2 10 Customer support 1 7 Data modem connecting 2 6 jack 2 10 Data Registration button 2 12 14 2 DATE amp TIME setting 3 7 14 3 DATE SETUP setting 14 7 Delayed sending 7 15 Deleting document from memory 7 18 Dialing coded speed 6 2 6 6 to 6 8 7 5 group 6 2 6 9 to 6 12 7 5 methods 7 5 one touch speed 6 2 6 3 to 6 5 7 5 overseas number 9 2 9 3 PC 7 5 regular 7 5 special 9 2 to 9 4 speed 6 2 to 6 12 switching temporarily to tone 9 3 9 4 through switchboard 9 2 with pauses 9 2 9 3 DIALING message 13 8 Dimensions MultiPASS 2 2 DISPLAY LANGUAGE setting 14 7 Doc Memory List description 11 2 printing 7 16 sample 7 16 DOC TOO LONG message 13 8 Document adding p
163. ontrolling your answering machine from a remote telephone the security code for this function may be the same as the remote receiving ID If so make sure you change the MultiPASS remote receiving ID to make it distinct from the answering machine s security code REMOTE RX ID p 14 6 Chapter 8 Receiving Faxes 8 7 Receiving Faxes Automatically FAX ONLY MODE If you have a separate telephone line for the MultiPASS set FAX ONLY MODE for the MultiPASS to answer all calls as fax calls Setting FAX ONLY MODE Follow this procedure to set the receive mode to FAX ONLY MODE Function 1 Press 01 T 2 Press Data Registration y Set 3 Press 08 02 4 Use V or amp to select RX SETTINGS Set 5 Press 08 02 6 Use Ea or K to select RX MODE Set 7 Press 08 02 8 Use V or amp to select FAX ONLY MODE Set 9 Press Stop 10 Press to return to standby mode 11 Confirm that FaxOnly is displayed in the LCD e If FaxOnly is not displayed press Receive Mode to select FAX ONLY MODE After a few seconds the LCD returns to standby mode DATA REGSTRATION USER SETTINGS RX SETTINGS ECM RX RX MODE Ex FAX TEL AUTO SW FAX ONLY MODE INCOMING RING Ex 42 27 FaxOnly Ex 412 27 FaxOnly The MultiPASS assumes all incoming calls are from fax machines sending faxes It receives the documents automatically and disconnects all voice calls Ai In FAX ONLY MODE you c
164. ottom margin is the same length as the bottom margin of a black amp white printed page 0 28 inches 7 mm Set 9 Press Stop 10 Press to return to standby mode Ex Ex Ex DATA REGSTRATION USER SETTINGS PRINTER SETTINGS RX REDUCTION BOTTOM MARGIN NORMAL SMALLER PHOTO INK PRINT 12 27 FaxTel 10 4 Making Copies Chapter 10 Chapter 11 Reports and Lists This chapter describes the reports and lists that can be printed from your MultiPASS Summary of Lists and Reports ccccccceeeceeeeececeeeeeeeeseeeeteneees 11 2 Activity Report eeose A eens eee ents eee 11 3 Transmission TX ReEport cccccccccssseeeeseneeeeesessseeeseseeeeeeesenaees 11 4 Multi Transaction TX RX Report ccececeeeceeeeeeeeesecaeeeeeeeessaeeeseneees 11 5 Reception RX Report ccccccceceeceeeeeeseneeeeeeeeeeeaeeeseeeeeseaeeseeaaetees 11 5 2 2 i a 3 f a 2 o Chapter 11 Reports and Lists 11 1 Summary of Lists and Reports The table below shows the lists and reports that can be printed from your MultiPASS Refer to the pages indicated for more details Report or List User s Data List Description Lists the current settings of your MultiPASS and the registered sender information Details gt p 3 8 Activity Report Shows recent facsimile transactions performed by your MultiPASS Prints automatically after ev
165. ou cannot send a fax The MultiPASS may have overheated e Unplug the MultiPASS and let it cool for several minutes Then plug it back in and try sending again The MultiPASS may not be set for the type of telephone line in use pulse tone If you have a pulse line make sure the MultiPASS is set for pulse dialing gt p 3 9 The document may not have been loaded correctly into the ADF e Remove the document stack it if necessary and load it into the ADF correctly gt p 4 3 e Check that the document feed lever is set for the type of document you are sending gt p 4 2 e Make sure the operation panel is closed The one touch speed dialing button or coded speed dialing code you entered may not be registered for the feature you want to use e Check the one touch speed dialing button or coded speed dialing code and make sure it is registered correctly Chapter 6 Speed Dialing You dialed or have been provided with an incorrect number e Dial the number again or check that you have the correct number The other party s fax machine may be out of paper e Call the other party and ask them to make sure paper is loaded in their fax machine You may have sent a document in color to a fax machine that does not support color faxing e If you attempt to send a color document to a fax machine that does not support color faxing the document will not be sent and the LCD will display TRY AGAIN IN B amp W Try sending agai
166. paper 5 11 list of documents in memory 7 16 list to check sender information 3 8 nozzle check pattern 12 10 problems 13 13 to 13 15 13 17 13 18 speed dialing lists 6 13 6 14 User s Data List 3 8 while receiving 8 16 Problems cannot solve 13 2 color copying 13 17 13 18 color printing 13 17 13 18 copying 13 17 13 18 13 24 13 25 document 4 2 general 13 25 multipage documents 4 5 paper feeding 13 18 13 19 print quality 13 15 13 16 printing 13 13 to 13 15 13 17 13 18 receiving 13 21 to 13 23 receiving in memory when 8 16 sending 13 20 13 21 telephone 13 23 13 24 PUT IN CARTRIDGE message 13 11 Index Q Quality adjusting 7 2 to 7 4 print problems 13 15 13 16 Quantity document 4 2 print media 5 2 REC D IN MEMORY message 13 11 Receive Mode button 2 11 RECEIVED IN FILE message 13 11 13 12 Receiving ANS MACHINE MODE 8 2 8 9 canceling 8 16 color 8 16 DRPD 8 2 8 10 to 8 14 FAX ONLY MODE 8 2 8 8 Fax Tel Mode 8 2 8 3 to 8 5 in memory when problem occurs 8 16 MANUAL MODE 8 2 8 6 8 7 methods 8 2 problems 13 21 to 13 23 to MultiPASS Suite 8 2 8 15 while copying 8 16 while printing 8 16 while registering 8 16 Reception RX Report 11 2 11 5 REDIAL INTERVAL setting 7 12 14 5 REDIAL TIMES setting 7 12 14 5 Redial Pause button 2 11 7 10 9 2 9 3 Redialing automatic 7 10 to 7 12 manual 7 10 REDUCE DIMENSION setting
167. paper run out before refilling the multi purpose tray Avoid mixing new paper with paper already loaded Chapter 2 Setting Up 2 17 Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl over time and cause paper jams or misfeeding problems e Certain environmental conditions such as extreme temperatures or humidity can cause some print media to misfeed in the multi purpose tray If you have trouble with print media becoming skewed or multiple sheets being fed do not stack them in the multi purpose tray but feed them one sheet at a time e Depending on the density of the printed pages the ink may need time to dry Within two or three seconds the ink becomes smudge resistant After drying for several minutes the ink becomes water resistant e If your printed page contains a large amount of graphics the ink on the page may be damp due to the print density Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry Then remove the page being careful not to touch the document tray if it is open Should you dirty the document tray when removing the page wipe it clean with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution e Printing dense graphics on light paper stock may cause the paper to curl Try using heavier stock e If paper curls after printing remove it immediately otherwise paper jams may occur e T
168. party s voice press Start If you picked up the handset to dial press Start and hang up the handset The MultiPASS will begin sending the document 7 When you are ready to send the document ask the other party to press the start button on their fax unit 8 When you hear the high pitched signal of the Star other party s fax unit press on the MultiPASS and then hang up the handset The unit begins sending the document Start Aj Ifthe button is not pressed within 60 seconds the Color B amp W light will Note automatically shut itself off e Be sure to hang up the handset after you press Start on the MultiPASS otherwise the call will be disconnected e The unit will beep if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the unit to beep disable the OFFHOOK ALARM setting gt p 14 3 e If you attempt to send a color document to a fax machine that does not support color faxing the document will not be sent and the LCD will display TRY AGAIN IN B amp W Try sending again in black amp white Alternatively you can enable the COLOR DIRECT TX setting gt p 14 5 that converts color faxes to black amp white if the other party s fax machine does not support color faxing 7 8 Sending Faxes Chapter 7 Canceling Sending Follow this procedure if you want to stop sending a document before transmission is completed E Cancel manual sending as follow
169. phone With its multitasking ability the MultiPASS enables you to perform a number of operations simultaneously For example you can print scan a document or make copies at the same time you are sending a fax or receiving a fax into memory PC black amp white fax transmission reception PC color fax reception only Windows only Mac driver will not support PC fax function Requires a telephone an extension phone or an answering machine connected to the MultiPASS 1 2 Introduction Chapter 1 Main Features of the MultiPASS E Color Printer Features fa re amp e Canon Bubble Jet BJ printing for first rate crisp printing vibrant colors and simple maintenance e 720 horizontal x 360 vertical dpi high resolution color printing at exceptional speed e Wide variety of print media available for printing e g glossy photo paper transparencies back print film etc e Convenient multi purpose tray holds up to 100 sheets of plain paper or other print media e Excellent photo quality printing with the Photo BJ cartridge e Economy black amp white printing with the Black BJ cartridge for longer BJ cartridge life E Plain Paper Color Fax Features e Automatic switching between fax and voice calls e Color faxing to and from fax machines that support color faxing e Increased transmission speed with G3 data encoding up to approximately six seconds per page for black amp white tran
170. power is restored to the MultiPASS the unit will automatically print a list of documents that were stored in memory at the time of the power failure 12 27 2000 17 23 FAX 123 4567 CANON 001 FOI Fe FE DE DE FE FE FE E FE FE FE FE KE E IOC E E E E E E E E E E ske MEMORY CLEAR REPORT E E E E JE III IOI IOI IOI IOI I E E MEMORY FILES DELETED TX RX NO MODE CONNECTION TEL ID PGS SET TIME 0023 B CAST 01 Canon CANADA 3 12 27 16 03 05 Canon OPTICS 0024 TRANSMIT COL K 32 Canon UK 1 12 27 16 08 A f there is no paper in the multi purpose tray when power is restored the LCD displays note LOAD PAPER If this happens press Resume to return to standby mode The Memory Clear Report will not be printed 13 26 Troubleshooting Chapter 13 Chapter 14 Summary of Settings This chapter explains how to access the different menus of your MultiPASS and contains tables of all the settings you can adjust through the menu system of your MultiPASS Understanding the Menu System ccccccceeeceesceeeeeeeeesseeeteneees 14 2 Accessing the Menus 0 cccceeeeseneeeeeeeeeeeeeeneeneeeeeeneneeeeeeneeneeeeeetnes 14 2 User Settings Menu 0 ccccccceeeeeeeeecneeeeaeeseeeeeseaaeeseeeeesseaeeeseneees 14 3 Report Settings Menu ccccecceeeeececeeeeeeeeeseeeeeeseaeeseeeeeesaeeeseaeees 14 4 TX Transmission Settings Menu 0 ccccccccs
171. prevents the BJ cartridge print head from drying out or becoming clogged with dust Printable area The area of a sheet of paper on which the MultiPASS can reproduce text or graphics the printing area is smaller than the paper Printer driver Software that sends printing instructions to a printer in this case the MultiPASS The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes Pulse See Rotary pulse EQ Quick on line sending Quick on line sending is the easiest and quickest way to send a document After a document is loaded into the ADF the MultiPASS begins scanning the entire document into memory As the first page of a multipage document is being scanned your MultiPASS begins calling the other party and transmits the information even as the remaining pages are being scanned RAM Random Access Memory Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts Receiving Receiving transmission is also defined as RX or Reception This refers to how the MultiPASS receives a fax Reception See Receiving Redialing automatic See Automatic redialing Redialing manual See Manual redialing G 8 Glossary Reduction mode See Automatic image reduction Registering A process by which you place fax or telephone numbers names and other information in th
172. propelled onto the paper To maintain the best possible print quality these nozzles need to be cleaned from time to time Your MultiPASS is equipped with a print head cleaning function that does this Printing the Nozzle Check Pattern Before cleaning the print head you may want to print the nozzle check pattern to test the print head of the BJ cartridge installed in the MultiPASS This test shows if each print head nozzle is operating properly Refer to the flow chart p 12 8 for the correct order of testing and cleaning the BJ cartridge print head Follow this procedure to print the nozzle check pattern Function 1 Press 10 2 Press g NOZZLE CHECK Set 3 Press The MultiPASS prints the nozzle check pattern When the Color BJ cartridge is installed the pattern includes all four colors yellow magenta cyan and black In the color pattern you will notice that lines are missing between the colors This is normal 24 See t HH 24 Reet H YELLOW Geeeerrt H MAGENTA Nozzle Check Pattern If the pattern is broken missing or a specific color is not printed Cleaning the BJ Cartridge Print Head p 12 11 a m a aa a a 1 BLACK A Print the nozzle check pattern again after cleaning the BJ cartridge print head to check if Note Cleaning corrected the problem 12 10 Maintenance Ch
173. r party s fax machine The cartridge holder is returning to its home position The cartridge holder cannot move This is normally due toa paper jam You pressed El and the cartridge holder is moving to the center of the unit The BJ cartridge is empty or its ink may have dried out You opened the printer cover during an operation Also appears after CHANGE CARTRIDGE displays The document is jammed in the ADF The document feed lever is set to f manual document feed for a multipage document The size of the paper in the multi purpose tray and that specified in the PAPER SIZE setting are different Action If you want to cancel the transmission press Stop then p 7 9 Wait until this message no longer appears before starting an operation Clear the paper jam or whatever is obstructing the cartridge holder and then press Resume Do not attempt to move the cartridge holder manually Wait until the cartridge holder stops then replace the BJ cartridge or tanks pp 12 12 12 15 When you are finished press El and close the printer cover Wait for the unit to return to standby mode Clean the BJ cartridge print head gt p 12 10 If the message remains in the LCD replace the BJ cartridge gt p 12 12 The unit then prints automatically any faxes received in memory Close the printer cover Remove the document you are trying to send or copy gt p 13 3 and st
174. r at the press of one button You can register up to 12 fax telephone numbers one for every one touch speed dialing button on the operation panel A You can also register fax telephone numbers for one touch speed dialing from the note MultiPASS Suite gt MultiPASS Suite User s Guide Follow this procedure to register numbers and names for one touch speed dialing Function 1 Press 01 2 Press Sa iia DATA REGSTRATION 08 02 lt gt lt gt 3 Use v or to select TEL REGISTRATION TEL REGISTRATION Set C5 ice Pess mee 1 TOUCH SPD DIAL O1 08 02 5 Use v or P to select a one touch Ex speed dialing button 01 to 12 e If a one touch speed dialing button has already been registered the number registered under that button appears e If a group is already registered under a one touch speed dialing button GROUP DIAL appears 04 Set gt ice G Press lt gt twice TELEPHONE NUMBER TEL _ D S a ke D D 2 72 Chapter 6 Speed Dialing 6 3 7 Use the numeric buttons to enter the fax Ex telephone number you want to register max 120 digits including spaces and pauses e To enter a space press Space Spaces are optional and are ignored during dialing e To enter a pause press Redial Pause e To correct a mistake in the number press lt to delete the rightmost digit e To delete an entire entry or to change a previous entry press Clear e If you have already register
175. r party s fax machine is not working The other party is not using a G3 machine The touch tone rotary pulse setting on your unit is incorrect The receiving fax machine did not answer within 55 seconds after all automatic redialing attempts Action Wait for the unit to automatically redial the number If you want to cancel automatic redialing wait until the unit starts dialing the number press Stop then gt p 7 10 Clean the BJ cartridge print head p 12 11 If the message remains in the LCD replace the Black BJ tank p 12 15 The unit will then print automatically any faxes received in memory Try sending the document at a later time Check the fax number and dial again Contact the other party and have them check their fax machine Contact the other party and ask them to send or receive the document using a G3 machine Set your unit to the setting that matches your telephone line p 3 9 Contact the other party and have them check their fax machine You can try to send the document manually p 7 7 For an overseas call add pauses to the registered number p 9 2 Chapter 13 Troubleshooting 13 5 dD fa fe m amp re d e UEST CALLING CART RETURN CARTRIDGE JAMMED CHANGE CARTRIDGE 052 CHECK COVER CHECK DOCUMENT 001 CHECK PAPER SIZE Error Code Cause The unit is calling the othe
176. re this step To cancel coded speed dialing for the code you selected press Clear then Set Press Stop to return to standby mode The fax telephone number and the name registered under that code will be deleted TEL 3 3758 2111_ Set lt gt twice 10 Press twice DATA ENTRY OK NAME 11 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces e If you are unsure how to enter characters gt p 3 3 e If you have already registered a name and want to keep the same name ignore this step Canon Inc Set Z gt 12 Pross DATA ENTRY OK Ex Q2 2 be 13 To continue registering other coded speed A dialing codes repeat the procedure from b step 7 so a Press to return to standby mode Ex l 12 27 FaxTel 7 You can print the Coded Speed Dial List showing all the numbers and names registered for Note COded speed dialing p 6 13 Keep this list near your MultiPASS so you can refer to it when dialing Chapter 6 Speed Dialing 6 7 Using Coded Speed Dialing To use this feature you must first register a number for coded speed dialing p 6 6 Follow this procedure to send documents using coded speed dialing 1 2 Open the document tray Adjust the document feed lever for the document you are loading p 4 2 Prepare the document and load it face down in the ADF gt p 4 3 e For color sending press Color B amp W to tu
177. ree speed dialing methods available with your MultiPASS are as follows E One Touch Speed Dialing gt p 6 3 One touch speed dialing allows you to send a document or dial a telephone number by pressing only one button You can register up to 12 destinations for one touch speed dialing E Coded Speed Dialing p 6 6 Coded speed dialing allows you to send a fax or dial a telephone number by pressing Coded Dial followed by a two digit code of your choice While coded speed dialing requires you to press more buttons it allows you to register up to 100 destinations E Group Dialing gt p 6 9 Group dialing allows you to dial a group of registered one touch and or coded speed dialing fax numbers By registering a group for one touch or coded speed dialing you press only one or three buttons to send the same fax to several destinations The following pages describe how to register numbers for speed dialing and how to send using speed dialing A You can also register numbers for speed dialing from the MultiPASS Suite note gt MultiPASS Suite User s Guide Any settings adjusted from the MultiPASS operation panel will not be displayed in the MultiPASS Suite e Settings changed from the MultiPASS Suite will override any settings made from the operation panel 6 2 Speed Dialing Chapter 6 One Touch Speed Dialing Registering Numbers for One Touch Speed Dialing One touch speed dialing allows you to dial a fax telephone numbe
178. registered for speed dialing or you want to re enter a group you must delete the previous information first gt pp 6 3 6 6 Set Press lt gt twice 21 TELEPHONE NUMBER TEL Enter the one touch and or coded speed dialing numbers you want to register in the group I To enter a destination registered for one touch speed dialing Function Press lt gt then press the one touch speed Ex dialing button s assigned to the number s neton you want to register the group Then press lt gt again 01 905 795 1111 I To enter a destination registered for coded speed dialing Coded Dial Press O then use the numeric buttons to Ex enter the two digit code assigned to the number you want to register in the group Repeat this process to enter additional codes e The number registered under the button or code you enter appears or GROUP DIAL appears if you select a group e You cannot enter numbers not registered for one touch or coded speed dialing i e with the numeric buttons e You can enter buttons or codes that have groups registered under them e To add destinations to a group already registered simply enter them as explained in this step e If you enter the wrong destination or if you want to delete a destination already registered in a group use V or A to select that entry then press Clear e To cancel group dialing for the button or code you selected press Clear until all entries are deleted
179. rence received including interference that may cause undesired operation A This equipment has been tested and found to comply with the limits for a class B digital Note device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Preface Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the User s Guide If such changes or modifications should be made you could be required to stop operation o
180. ridge into the cartridge holder Lower the blue cartridge lock lever until it locks into position 8 Press amp l e The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head This process takes about 55 seconds Do not try to manually move or stop canon the cartridge holder since this may damage the unit 9 Close the ADF Automatic Document Feeder 10 Close the document tray A f you need to unplug the MultiPASS wait until the unit is in standby mode date and Note receive mode displayed in the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out 12 14 Maintenance Chapter 12 Replacing a BJ Tank This section describes how to replace a BJ tank in an installed Color BJ cartridge Before replacing a BJ tank be sure to read the section When to Replace a BJ Cartridge or BJ Tank p 12 8 A Do not leave empty BJ tanks in a Color Bu cartridge Remove them immediately when noe they run out of ink and replace them with new ones Do not leave a Color BJ cartridge with either of its BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print quality Do not replace BJ tanks while the MultiPASS is printing or performing another operation Leave the Color BJ cartridge installed in the MultiPASS and follow this procedure to replace a BJ t
181. rn its light p 7 2 e To adjust the resolution and contrast gt pp 7 2 7 4 Coded Dial Press Use the numeric buttons to enter the two digit code assigned to the number you wish to fax e The number registered under that coded speed dialing code is displayed e If you enter the wrong code press Stop Then press Coded Dial and enter the correct code e If no fax number is assigned to the coded speed dialing code you enter the LCD displays NO TEL If this happens make sure you entered the correct code and that the number you want to dial is registered under that code Start Press to begin scanning for sending or wait a few seconds for the MultiPASS to begin scanning automatically e If you prefer the MultiPASS never to scan a document automatically after a few seconds disable the TIME OUT setting p 14 5 MEMORY USED 0 Currently used memory DOCUMENT READY Standby to scan Ex o1 z TEL 03 3758 2111 7 You can also use coded speed dialing to send a document to more than one destination at Note a time Sequential Broadcasting p 7 13 6 8 Speed Dialing Chapter 6 Group Dialing Creating Groups If you frequently send the same document to several destinations you can create a group of these destinations and register them under a speed dialing button or code This enables you to press a single one touch speed dialing button or press Coded Dial and enter a two digit code
182. rrectly gt p 4 3 e Check that the document feed lever is set for the type of document you are copying gt p 4 2 e Make sure the operation panel is closed The BJ cartridge or tanks may not be installed properly e Make sure the BJ cartridge and tanks are installed properly p 2 13 The MultiPASS may not be operating properly e Print the nozzle check pattern p 12 10 13 24 Troubleshooting Chapter 13 E MEMORY FULL appears in the LCD when making multiple copies The MultiPASS memory is full e Print or delete any documents stored in memory pp 7 16 7 18 8 14 to free up space in the MultiPASS memory then start again The document you are copying may have too many graphics e If multiple pages are being copied separate the pages into smaller stacks If not make the desired number of copies one at a time as needed General Problems E The MultiPASS has no power The power cord may not be plugged in securely e Check that the power cord is plugged securely into the MultiPASS and into the wall outlet p 2 8 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on The power cord may not be supplying power e Check the power cord by substituting with another or by using a voltmeter to test it for continuity E The MultiPASS will not print reports The BJ cartridge or the Black BJ tank may need to be replaced e Determine if the problem is wi
183. ry Press to convert the color document to black amp convert a color document white and print or press to black amp white and print to cancel it with the Black BJ cartridge Chapter 13 Troubleshooting 13 7 dD fa le m amp re d A UEST DIALING DOC TOO LONG DOCUMENT READY ECM RX ECM TX HANG UP PHONE INSTALL BC 21e Error Code Cause 003 The unit is dialing the receiving fax machine The document is longer than 39 4 inches 1 meter The document in the ADF is ready for faxing scanning or copying The unit is receiving a fax using Error Correction Mode ECM The unit is sending a fax using Error Correction Mode ECM The handset of the extension phone is off hook You tried to make color copies with the installed Black BJ cartridge Action Press Stop then if you want to cancel the transmission Use a copier to make a reduced copy of the document and then send the copy Send the document scan the document or make the copy ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition gt ECM RX p 14 6 ECM transmissions may take longer than normal transmissions Turn off ECM if you need to transmit quickly or if you know your local lines are in good condition ECM TX p 14 5 Place the handset proper
184. ry When a Problem Occus 0006 8 16 Canceling Receiving ccccccccceecceeeeeeceeeeeeeeaeceeeeeesaeeeseneeessaeeeteneees 8 16 Chapter 8 Receiving Faxes 8 1 Different Ways to Receive a Fax The MultiPASS provides you with several modes for receiving faxes To determine which mode best suits your requirements refer to the table below Receive Mode Main Use Operation Requirements Details Fax Tel Mode Fax Tel Automatically switches Extension phone gt p 8 3 between fax and voice connected to the calls Receives faxes MultiPASS automatically and rings for voice calls MANUAL MODE Tel MultiPASS rings for Extension phone gt p 8 6 every call whether a connected to the fax call or a voice MultiPASS call For a fax call you have to manually activate reception of the fax FAX ONLY MODE Fax MultiPASS answers Separate telephone gt p 8 8 all calls as fax calls line for fax use only It receives faxes automatically and disconnects voice calls ANS MACHINE Fax Tel Receives faxes Answering machine gt p 8 9 MODE automatically and connected to the routes voice calls to MultiPASS the answering machine DRPD Fax Tel Allows you to have Subscription to a gt p 8 10 separate fax and DRPD service telephone numbers Extension phone which you distinguish connected to by the type of ring the MultiPASS Upload to PC PC Fax Directs faxes to your PC connected to gt p 8 15 PC th
185. s 1 Stop Press e The transmission is canceled e The MultiPASS prints an Error TX Report gt p 11 4 E Cancel memory sending as follows 1 Stop Press The MultiPASS asks you to confirm that you CANCEL YES NO want to cancel sending YES k NO Press o to cancel sending e Sending is not canceled until you press e If you change your mind and want to continue sending press e To cancel transmission of a document waiting to be sent from memory because the unit is waiting to redial Canceling Automatic Redialing p 7 10 e To cancel transmission of a document waiting to be sent from memory Deleting a Document From Memory p 7 18 e The MultiPASS prints an Error TX Report gt p 11 4 7 When you cancel sending you may need to open the operation panel to remove the Note document from the ADF gt p 13 3 Chapter 7 Sending Faxes 7 9 Sending Faxes Redialing When the Line is Busy There are two methods of redialing Manual redialing and Automatic redialing This section explains these two methods Manual Redialing Press Redial Pause to dial the last number you dialed with the numeric buttons This starts redialing regardless of whether automatic redialing is enabled Canceling Manual Redialing To cancel manual redialing press Stop Automatic Redialing What is Automatic Redialing When you are sending using memory sending and the other part
186. s product and consult your doctor 1 10 Introduction Chapter 1 Chapter 2 Setting Up This chapter explains how to prepare your MultiPASS for use Choosing a Location for the MultiPASS 000 eee 2 2 DIMENSIONS pisirin ienaa aAa a EEEE a aAA TE E a aaa 2 2 Unpacking the MultiPASS 00 0 cc cece eeceeeeeeee eens ee eaeeeeeeeeesaeeeseeeeees 2 2 Do You Have Everything ccecccceecceeeeeeeeeeecaeeeeeeeeceeeeseaeeeseeeeeeaaeeee 2 2 Removing Shipping Materials ccccccceeeeeeeeeeeeeeeeeeeseeeeeeeeeess 2 4 Assembling the MultiPASS 0 cccccceceeeeeeeeeeeeeeeeseaeeseeeeeestaeeneneees 2 5 Making Connections 0 ccccccceceeseeee cece eeeeaeeseeeeeeseaeeeeeneeeseaeeeneaeeeee 2 6 Connecting the Telephone Line and External Devices ccceee 2 6 Connecting the MultiPASS to Your PC cccccesceeeseeeseteeeeeeeeeseeeeenes 2 7 Connecting the Power Cord cccccsecceeeeeeseeeeeeeeeeeeeaeeeseaeeseceeesnaaeenenes 2 8 Main Components of the MultiPASS 00 00a eeen 2 9 Front VIEW cossit aa suxadcessnasteceytaautudantagpeatentt a A ie NE 2 9 Back Vie W siccisscvcavvacuie cxsatuesscastennegstannatoe dacette wre r AAE N A 2 10 Inside VIGW weiss ctiennt ein iteaceanntadncisheadedehasceuntanavasdsugdandse a enna eaaa dadina 2 10 Operation Panel ic cstescet nde nanaii ianiai ee dhiines 2 11 One Touch Speed Dialing Special Function Buttons 008 2
187. s bright and vivid color images E High Resolution Paper HR 101S HR 101N Canon High Resolution Paper HR 101S HR 101N is designed to produce near photographic quality print output with sharp and vivid graphics For best results use this paper with the Photo BJ cartridge The Canon High Resolution Paper HR 101N will be released in the near future 5 4 Paper Handling Chapter 5 E Bubble Jet Paper LC 301 Canon Bubble Jet Paper LC 301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces This specially coated paper produces bright and vivid colors and stands up to normal office highlighters unlike images printed on other paper E Fabric Sheet FS 101 Canon Fabric Sheet FS 101 is a machine washable white cotton sheet for printing images or scanned photographs Create your own designs for cross stitch and needlework or make your own pillow covers scarves flags and other items E Back Print Film BF 102 Canon Back Print Film BF 102 has been specially developed for Bubble Jet printers This unique mylar based translucent sheet is designed to deliver sharp brilliant high intensity color images suitable for business presentations design work or professional reports Back print film is printed on the back non glossy side of the film in mirror image and then viewed from the front glossy side using a backlit device such as a light box E High Gloss Film
188. s printing properly by making several copies of a document For instructions Chapter 10 Making Copies If you have problems printing gt Chapter 13 Troubleshooting 2 20 Setting Up Chapter 2 Chapter 3 Registering Information This chapter describes the methods and guidelines for entering information in the MultiPASS You will also find instructions for entering the sender information which is required before using your unit FS 0 amp Methods of Registering Information in the MultiPASS 0 3 2 a E Guidelines for Entering Numbers Letters and Symbols 3 3 E Correcting a Mistake seeesseeeseeesesssnesrirssrrsssrnsstnnstrnsttnustnnnnnnrnnnsnnnt 3 5 Registering Required Sender Information cccecseeeeeeeeeneeeees 3 6 What is Sender Information cccccccccesseeceeseeseeeeeseaaeeeeeesseeeeesenaees 3 6 Registering Sender Information 0 cccccccececeeeeeeeeeseeeeeeeeeeeeeeeeeaeetees 3 7 Printing a List to Check the Sender Information 0 0 0 0 eeeeees 3 8 Setting the Telephone Line Type c ccceeceeeeeeeeeeeeeeeeeeetenaeeneneees 3 9 Chapter 3 Registering Information 3 1 Methods of Registering Information in the MultiPASS To customize the MultiPASS to your particular needs you can adjust the general operation sending receiving printing system settings and speed dialing settings There are two methods of
189. seeeeeesesneeeeeesnaees 14 5 RX Reception Settings Menu cc ccccceceeeeeeseeeeeeeeeeeseeeseneees 14 6 Printer Settings Menu ccccccececceeeceeeeeeeeeceeeeeeeaaeeeeeneeesaeeeteneees 14 7 System Settings Menu ccccccceeeeeeeceee cesses seceeeeeaaeseeeeeesaaeenenes 14 7 Chapter 14 Summary of Settings 14 1 E d gt fo cs so 7p Understanding the Menu System The MultiPASS menu system allows you to customize the way your unit operates It consists of six menus each containing settings that control different functions of your MultiPASS A If your MultiPASS is connected to a PC we recommend you use the MultiPASS Suite to Note adjust settings p 3 2 Accessing the Menus Follow this procedure to access the different menus 1 2 Function Press 01 Press i ial DATA REGSTRATION Set cS nee USER SETTINGS 08 02 Use v or a to select the menu you want x e You can select from the following USER SETTINGS gt p 14 3 REPORT SETTINGS gt p 14 4 TX SETTINGS gt p 14 5 RX SETTINGS gt p 14 6 PRINTER SETTINGS gt p 14 7 SYSTEM SETTINGS gt p 14 7 RX SETTINGS Set Press to access the settings under the Ex menu you selected ECM RX Refer to the appropriate table following pages and use these guidelines to select and register settings I Use V or A to move through the settings I
190. send documents you need to make sure the telephone line type setting of your unit matches the telephone line you have If you are unsure of the type of telephone line you have check with your local telephone company Your unit is factory set to operate with a tone line TOUCH TONE If you need to change the telephone line type setting to ROTARY PULSE follow this procedure Function 1 Press 01 2 Press fet si DATA REGSTRATION Set lt D ice 3 Press twice USER SETTINGS DATE amp TIME oc c oO oS 23 25 Be cet 08 02 4 Use V or X to select TEL LINE TYPE TEL LINE TYPE Set Pr lt gt 3 Sos TOUCH TONE 08 02 lt gt gt 6 Use v or x to select ROTARY PULSE ROTARY PULSE Set CD 7 Press REPORT SETTINGS Stop 8 Press to return to standby mode Ex 12 27 FaxTel Chapter 3 Registering Information 3 9 Chapter 4 Document Handling This chapter gives details on the requirements for documents you load into the MultiPASS Whether you are sending copying or scanning a document read this section carefully for information on the types of documents you can load and instructions on loading documents for your specific needs Document Requirement 00 eee eeeenneeeeeeenneeeeeeeaaeeeeeeeaeeeeeneaaaes 4 2 Scanned Area of a Document ceeeceeeeceeeeeeeeeeeeeeeaeeeeeeeeseceeeeiaaeeeenes 4 3 Loading Documents ccccccceeescceceeeeeaeeeeeeesaeeeeseeaaaeee
191. ses 0 cccceeceeeseeeeeeeeeeeseteeeteeeesees 9 2 Switching Temporarily to Tone Dialing cccccceseeeeeeeeeeeeeeeeeeeeseceeeeeeeeeeaees 9 3 Chapter 10 Making Copies Documents You Cart Copy iieissccaretstsnedcecetendevdl i aa n aiaa aiaa aE Gaa 10 2 Copying DocUMeNntS isc ik ian eed i dee 10 2 Setting the Length of the Bottom MarQin c cccecceeceeeceereeeeeeeeeeeesteeeeteneeees 10 4 Chapter 11 Reports and Lists Summary of Lists and Reports ccccceeceeeeeececeeeeeeseeeeeeeeeeeeeaeeeseeeeseeeeteeeeeeeas 11 2 PACUVITY TAC DOME sce cat iu yictoec erocdie a A A AS 11 3 Transmission TX ReOPort ecececccceeesecceeeeeseeceeeeesseneeseeeeeneeeeeesseeeeseeeeeneeeeeesenaes 11 4 Multi Transaction TX RX Re pOrt cccccceeceeeeeeceeeeeeeeeseceeeeeeaeeseeeeeesiaeeeseneees 11 5 Reception RX RE POM cccisis teeesiseetcee cs nichcecee sie cactus denn dessdanaeed deedicesesteieeteestencas 11 5 Chapter 12 Maintenance PSMOCIC CIS ANING sect else eane a aeia eaaa aE a aAa Kaaa aata 12 2 Cleaning the MultiPASS Exterior cccccccceeeeeeeeeeeeeeeeeeeeaeeeeeeeeseaeeeeeeeeeaas 12 2 Cleaning the MultiPASS Interior esrara a aae 12 2 Cleaning Inside the ADF Automatic Document Feeder ccceeeeees 12 2 Cleaning the Scanner Components ccccceeeeeeseeeeeeeaeeeeeeeeeseaeeseeneeees 12 5 Cleaning the Rollers sisisi ornini niaan air aE a EAE 12 6 BJ CATA Erinn a aa a
192. smissions e 42 page memory for storing faxes e Canon s Ultra High Quality UHQ Image Processing System for enhanced definition in faxed photos e Error Correction Mode ECM reduces transmission errors when sending to or receiving from fax machines with ECM capability e Automatic dialing and broadcasting one touch coded speed dialing and group dialing e Answering machine connection possible to receive both messages and faxes automatically e Automatic reduction of received faxes when paper in the MultiPASS does not match transmitted page size PC Color Fax Features e PC black amp white sending and receiving as well as reception of color faxes directly to your PC e Canon s exclusive software package the MultiPASS Suite provides you with a PC Fax to print fax scan and use the telephone from within your PC s Windows environment A For more details on the MultiPASS Suite features gt MultiPASS Suite User s Guide Note 20 Ib 75 g m paper Based on ITU T No 1 Chart standard mode Chapter 1 Introduction 1 3 E Color Copier Features e Color copying e Black amp white copying up to 99 copies e 360 dpi high resolution copying single copies e Copy reduction 70 80 or 90 e Copy enlargement in COLOR SNAPSHOT mode 150 or 200 E Color Scanner Features e TWAIN compatible to scan images using any graphics or optical character recognition OCR applications that also support
193. standby mode Ex 12727 FaxTel 11 Confirm that FaxTel is displayed in the LCD Ex e If FaxTel is not displayed press Receive Mode to select Fax Tel Mode After a few seconds the LCD returns to standby mode Chapter 8 Receiving Faxes 8 3 12 27 FaxTel Setting the Options for Fax Tel Mode If you set Fax Tel Mode you can control precisely how the MultiPASS handles incoming calls by adjusting the following settings e Adjust the time the unit takes to check whether a call is from a fax machine or a telephone RING START TIME setting e Adjust the length of time the unit rings when the call is a voice call F T RING TIME setting e Set whether the MultiPASS switches to receive mode after the ring time set in F T RING TIME has elapsed DEFAULT ACTION setting YW These options can also be set from the MultiPASS Suite gt MultiPASS Suite User s Note Guide E What Happens When Fax Tel Mode is Selected Type of call Telephone Fax Fax Sending document Sending document manually automatically Telephone charges The MultiPASS answers without ringing begin for the caller The MultiPASS listens for the fax tone For 8 sec RING START TIME The fax tone Factory default is detected The document is setting 8 sec received automatically The fax tone is detected and the MultiPASS switches The fax tone is not detected to receive mode The The MultPASS starts ging starts ringing ee up th
194. t Also if you do not tape the BJ cartridge to the side of the MultiPASS ink may spill into the unit If you no longer have the shipping carton your MultiPASS came in pack the unit in a suitably sized sturdy cardboard box and use bubble wrap or other suitable packing materials If you use foam peanuts be sure to wrap the MultiPASS in plastic first to prevent the packing materials from entering any openings on the unit 12 18 Maintenance Chapter 12 Chapter 13 Troubleshooting If your MultiPASS is not operating properly use the information in this chapter to try and solve the problem If You Cannot Solve the Problem ccccceeeeeeeeseceeeeeeeeseeeeneneees 13 2 Clearing SAMS aici oi cs cede eee edies sree daedan td peedesh ie dewsadhsetncndstaeasdbscaanvesttes 13 3 Jams inthe ADP scission ne eee i lb 13 3 Jams in the Multi Purpose Tray cccccceeseseeeceeeeeeeneeeseteeeeeeaeeeeneees 13 4 LOD Messages ics ic eiiinsc ted a aaa dais 13 5 Printing ProDleMs iisi 2 sais ceccesseseteeeiec dete een ated ewer 13 13 Print Quality Problems ccccececcececeeeeeneeeceaeeeeeeeeeteeeeeeaeeteaees 13 15 Color Printing and Color Copying Problems ceseeeee 13 17 Paper Feeding Problems 0 cccccceeeesseceeeeeaeeeeeeeaaaeeeeeeeaeeeeenes 13 18 Faxing Problems sisi ssscc5cosisiceecdadnecc adesaieceaetviecsigbedanctaeoiidctectaivesectaties 13 20 Sending ProbleMs ssiru nige
195. t match the setting assigned by the telephone company You can set the MultiPASS for the following ring patterns e NORMAL RING Ring type of normal telephone line Recommended for voice calls e DOUBLE RING Two short rings at regular intervals Recommended for fax calls e SHORT SHORT LONG Triple ring Short short long rings at regular intervals e SHORT LONG SHORT Triple ring Short long short rings at regular intervals e OTHER RING TYPE Patterns other than those described above Setting DRPD Follow this procedure to set the receive mode to DRPD LA You can also set DRPD from the MultiPASS Suite gt MultiPASS Suite User s Guide Note Function 1 Press 01 2 Press Se DATA REGSTRATION Set SS S Press USER SETTINGS 8 10 Receiving Faxes Chapter 8 08 02 ce 4 Use v or to select RX SETTINGS RX SETTINGS Set a 5 Press FCM AX 7 x lt ji Le E Q S a 08 02 6 Use T or SR to select RX MODE RX MODE Set 5 Z o RreSS Ex FAX TEL AUTO SW 08 02 lt gt lt gt 8 Use v or to select DRPD Haon Set CD 9 Press NORMAL RING 08 02 10 Use v or to select the type of ring Ex pattern you want to set e You can select from the following NORMAL RING DOUBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE Set 11 Press lt twice DOUBLE RING UNIT TELEPHONE TEL 12 Use the numeric buttons to enter the fax
196. t touch the components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality GUIDE RAIL ROUND SHAFT CIRCUIT BOARD 4 Raise the blue cartridge lock lever on the cartridge holder 5 Remove the BJ cartridge from its package then remove the orange protective cap and tape Discard the cap and tape Never attempt CAUTION to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after GR DO NOTTOUCH removing the cap and tape Y D THESE PRECISION Spilled ink can stain any surface protect COMPONENTS yourself and your work area 6 With the label facing outward insert the BJ cartridge into the cartridge holder Lower the blue cartridge lock lever until it locks into position Chapter 2 Setting Up 2 15 7 Press amp e The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head This process takes about 55 seconds Do not try to manually move or stop canon the cartridge holder since this may damage the unit 8 Close the printer cover 9 Close the document tray Ai If you need to unplug the MultiPASS wait until the unit is in standby mode date and Note receive mode displayed in the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped
197. t your conversation If the caller wants to send a fax after talking to you ask them to press the start button on their fax machine Start When you hear a slow beep press on the MultiPASS to begin receiving the fax Hang up the handset e If the extension phone is located away from your unit dial 25 the remote receiving ID on the telephone or extension phone and hang up e The MultiPASS receives the fax 8 6 Receiving Faxes Chapter 8 I if you hear a slow beep tone or silence Someone is trying to send you a fax start If the telephone is close to your unit press on the MultiPASS to begin receiving the fax Hang up the handset e f the extension phone is located away from your unit dial 25 the remote receiving ID on the telephone or extension phone and hang up e The MultiPASS begins receiving the fax x lt Le Le E Q S co A You can change the number for the remote receiving ID 00 to 99 or disable remote Not receiving REMOTE RX p 14 6 The unit will beep if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the unit to beep disable the OFFHOOK ALARM setting gt p 14 3 Be sure to hang up the handset after you press Start or dial the remote receiving ID otherwise the call will be disconnected e If you have an answering machine connected to your MultiPASS that can carry out remote control operations c
198. tension phone within the specified ring time set in step 5 e Select RECEIVE to receive the call or DISCONNECT to disconnect the call e The default setting is RECEIVE Set Cs 8 Press INCOMING RING Stop 9 Press to return to standby mode Ex a3 727 FaxTel Chapter 8 Receiving Faxes 8 5 Receiving Faxes Manually MANUAL MODE In MANUAL MODE if you connect a telephone or an extension phone to your MultiPASS you can receive voice calls as well as manually activate reception of faxes You can activate reception from the MultiPASS or from the telephone or extension phone connected to the unit this is called Remote receiving Ai For this mode you need to have an extension phone connected to your MultiPASS Note gt p 2 6 Make sure the REMOTE RX setting is enabled p 14 6 You can also enable this setting from the MultiPASS Suite MultiPASS Suite User s Guide Setting MANUAL MODE Follow this procedure to set the receive mode to MANUAL MODE Receive Mode 1 Press O to select MANUAL MODE e After a few seconds the LCD changes to this MANUAL MODE display i SESS Ex 19 27 Manual Receiving a Fax Manually Follow this procedure to receive a fax manually 1 Make sure Manual is displayed in the LCD Ex above 2 Make sure you have connected an extension phone to the MultiPASS gt p 2 6 3 When you hear the extension phone ring pick up the handset 4 Ilf you hear a person s voice Star
199. th the BJ cartridge or Black BJ tank p 12 8 and replace if necessary pp 12 12 12 15 The Photo BJ cartridge is installed in the MultiPASS and the PHOTO INK PRINT setting is disabled e If you have disabled the PHOTO INK PRINT setting p 14 7 you cannot print reports with the Photo BJ cartridge Replace the Photo BJ cartridge with the Color or Black BJ cartridge Alternatively enable the PHOTO INK PRINT setting p 14 7 E Nothing appears in the LCD The power cord may not be plugged in securely e Check that the power cord is plugged securely into the MultiPASS and into the wall outlet p 2 8 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on If the LCD remains blank unplug the unit wait five seconds then plug it in again dD fa fe m amp re Du e Chapter 13 Troubleshooting 13 25 If the Power Goes Out If power is suddenly lost due to an outage or accidental unplugging a built in battery retains the user data settings and the speed dialing settings However any sent or received documents stored in memory will be lost During a power failure functions are limited as follows e You cannot make telephone calls using the MultiPASS control panel e You cannot send receive or copy documents e You can only use the MultiPASS to receive voice calls if you connected a telephone or extension phone to your unit When
200. the TWAIN standard e 600 x 600 dpi full color and 256 level grayscale scanning e ADF Automatic Document Feeder for scanning up to 20 pages letter or A4 ata time when using Windows applications that support the TWAIN scanning standard and multipage scans e Adjustable resolution for documents scanned into your PC Telephone Features e Connection for a telephone and one other external device extension phone answering machine or data modem e One touch and coded speed dialing for easy and efficient calling 1 4 Introduction Chapter 1 Using Your Documentation Your MultiPASS includes the following documentation to help you use your MultiPASS quickly and easily e MultiPASS C555 User s Guide this guide Provides detailed information on how to set up operate maintain and troubleshoot your MultiPASS c fa 5 3 la E e MultiPASS Suite for Windows Software User s Guide Describes how to use your MultiPASS to print fax and scan from within your PC s Windows environment Refer to this guide whenever you need information about printing faxing or scanning using your PC How to Use This Guide To make the best use of this guide in learning how to set up and operate your MultiPASS be sure to do the following e Read this chapter to learn about the MultiPASS main features and for guidelines on using the unit safely e Carefully follow the instructions in Setting Up gt Chapter
201. ther end into a properly grounded 120 V AC three prong outlet The MultiPASS has no power switch so its power is on as long as it is plugged in Once connected though the unit still needs to warm up before you can use it Wait until the LCD no longer displays PLEASE WAIT Aj The MultiPASS is equipped with a three prong grounding type plug provided with a third note grounding pin This plug will only fit into a grounding type outlet This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace your outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adapter Do not plug the MultiPASS into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such devices generate electrical noise that can interfere with your MultiPASS ability to send and receive faxes 2 8 Setting Up Chapter 2 Main Components of the MultiPASS Before using your MultiPASS take a few moments to look over the unit and become familiar with its components Front View DOCUMENT SUPPORT Holds documents as they feed into the ADF ADF AUTOMATIC DOCUMENT FEEDER and PRINTER COVER Holds documents to be scanned PAPER REST Supports print media stacked in the multi purpose tray PAPER GUIDE Keeps print media in position Adjust to the width of the print media MULTI P
202. to send the same document to all the destinations in the group Yi You can only group numbers that have already been registered for one touch or coded Note Speed dialing A group can contain up to 111 destinations e You can also create groups from the MultiPASS Suite MultiPASS Suite User s Guide Follow this procedure to create groups Function 1 Press 01 2 Press ae n DATA REGSTRATION 08 02 D lt gt 3 Use v or to select TEL REGISTRATION TEL REGISTRATION Set gt 4 Press 1 TOUCH SPD DIAL 08 02 D lt gt 5 Use v or to select GROUP DIAL GROUP DIAL Set 6 Press Ex 01 1 TOUCH SPD 7 Select a one touch speed dialing button or coded speed dialing code under which you want to register the group I To register a group under a one touch speed dialing button 02 D S a ke D 2 72 C5 Use v or ea to select the button under Ex which you want to register the group 01 to 12 e If a one touch speed dialing button has already been registered 1 TOUCH SPD or GROUP DIAL appears 03 Chapter 6 Speed Dialing 6 9 I To register a group under a coded speed dialing code Coded Dial Press O then use the numeric buttons to Ex enter the code under which you want to register the group OO to 99 e If a coded speed dialing code has already been registered CODED SPEED or GROUP DIAL appears A If you wish to register a group under a button Note Or code already
203. tone during the first attempt 7 10 Sending Faxes Chapter 7 Stop Press The MultiPASS asks you to confirm that you want to cancel Press to cancel redialing e Redialing is not canceled until you press e If you change your mind and want to continue redialing press e The MultiPASS prints an Error TX Report gt p 11 4 CANCEL YES NO YES NO If you want to cancel a transmission while the unit is waiting to redial gt Deleting a note Document From Memory p 7 18 Setting the Options for Automatic Redialing You can set the following options for automatic redialing e Whether or not the MultiPASS redials automatically e The number of times the MultiPASS attempts to redial e The time interval between redialing attempts Follow this procedure to adjust the automatic redialing settings Function 1 Press oS Bt GSS ee DATA REGSTRATION 3 Set ce Pross USER SETTINGS oD ES 4 Use v or to select TX SETTINGS TX SETTINGS Set S D 5 Press EGIT Oo o 6 Use v or to select AUTO REDIAL AUTO REDIAL Set 7 No deai ms e To disable automatic redialing use V or A to select OFF then press Set Press Stop to return to standby mode e To enable automatic redialing use V or A to select ON Continue with the steps on the next page Chapter 7 Sending Faxes 7 11 Sending Faxes 10 11 12 13 Set Press lt gt twice Use the numeric buttons to enter the n
204. tray 2 Lift the document guides to open the ADF Automatic Document Feeder e If the ADF Automatic Document Feeder does not open easily slide the document guides outward and then open the printer cover 3 Press amp l Do not try to manually move or stop canon the cartridge holder since this may damage the unit Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality ROUND SHAFT GUIDE RAIL RIBBON CABLE 5 6 Paper Handling Chapter 5 4 Set the paper thickness lever e For details on which position to set for the print media you are using p 5 2 D LEFT RIGHT POSITION POSITION 5 Press amp i e The cartridge holder moves to its home position on the right side of the unit and begins cleaning the Bu cartridge print head This process takes about 55 seconds Do not try to manually move or stop canon the cartridge holder since this may damage the unit 6 Close the ADF Automatic Document Feeder 7 Close the document tray Loading Paper You can load paper in the multi purpose tray to feed it automatically into the MultiPASS For details p 2 19 You can also load other types of print media in the multi purpose tray p 5 2 Paper Handling For the Black BJ cartridge the cleaning process takes about 15 seconds Paper Hand
205. ts the direction of the reduction VERTICAL ONLY DIMENSION HORIZ amp VERTICAL PAPER SIZE Selects the size of the paper loaded in the multi LTR LGL A4 purpose tray ECONOMY PRT Enables disables economy printing for black amp white OFF ON printing with the Black BJ cartridge Enabling this setting decreases ink consumption resulting in a longer Black BJ cartridge life BOTTOM MARGIN Selects the length of the bottom margin for color NORMAL copying and color reception gt p 10 4 SMALLER PHOTO INK PRINT Enables disables printing of received faxes documents ON OFF in memory reports and black amp white copying with the Photo Bu cartridge System Settings Menu For details on accessing the settings below p 14 2 Setting Description Sub Settings DATE SETUP Selects the date format displayed in the LCD and MM DD YYYY printed on the faxes you send DD MM YYYY YYYY MM DD DISPLAY LANGUAGE Selects the language of the LCD messages ENGLISH FRENCH SPANISH TX START SPEED Selects the speed at which the MultiPASS starts 14400bps transmitting Select a lower speed if you have 9600bps difficulties connecting over long distance or 7200bps noisy lines 4800bps 2400bps RX START SPEED Selects the speed at which the MultiPASS starts 14400bps receiving Select a lower speed if you have 9600bps 32 difficulties connecting over long distance or 7200bps o noisy lines 4800bps 52 2400bps Es EO a De
206. u can enter the sender information from the operation panel next page or from the MultiPASS Suite gt MultiPASS Suite User s Guide 3 6 Registering Information Chapter 3 Registering Sender Information Follow this procedure to set the current date and time register the fax telephone number for your MultiPASS and register your name or company name 1 2 Function Press 01 lt D Pre SS Data Registration q Set Press three times The date and time currently set for the unit are displayed Use the numeric buttons to enter the correct month day year and time e Use the month day year format Use the 24 hour format for the time e g 1 00 p m as 13 00 and enter only the last two digits of the year e If you make a mistake press Clear and enter the date and time again Set Press lt gt twice Use the numeric buttons to enter your fax telephone number max 20 digits including spaces e To enter a space press Space e To enter a plus sign before the number press e If you make a mistake press Clear and start again Set Press lt gt twice Use the numeric buttons to enter your name or company name max 24 characters including spaces e If you are unsure how to enter characters gt p 3 3 e If you make a mistake press Clear and start again DATA REGSTRATION USER SETTINGS DATE amp TIME Ex 42 20 2000 13 30 Ex 42 27 2000 15 00 DATA ENTRY OK
207. uations If you have been using a BJ tank for over six months e If your output is blank e If your printouts appear to be missing a color e If the messages BLACK INK EMPTY and or COLOR INK EMPTY appear in the LCD Refer to the flow chart on the next page to check if the BJ cartridge or tank s need replacing 12 8 Maintenance Chapter 12 2 There is no problem with the BJ cartridge or tanks Try adjusting the print settings gt MultiPASS Suite User s Guide 1 Print the nozzle check pattern gt p 12 10 Satisfactory Unsatisfactory 2 Perform print head cleaning gt p 12 11 e You can clean the print head up to five consecutive times if necessary You should now be able to print properly 3 Print the nozzle check pattern again gt p 12 10 Satisfactory Unsatisfactory 4 Replace the BJ cartridge or tank s gt pp 12 12 12 15 Wi To help ensure the maximum life of your BJ cartridges always follow the guidelines for note Cartridge maintenance p 2 13 For optimum printing results and to avoid printing problems Canon recommends that you only use the Canon BJ cartridges and tanks mentioned in this guide For BJ cartridge yields gt p A 4 Maintenance Chapter 12 Maintenance 12 9 Testing and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is
208. umber of times you want the unit to redial e You can select from 1 to 10 times e The default setting is twice Set Press lt gt twice Use the numeric buttons to enter the time interval between redialings e You can select from 2 to 99 minutes e The default setting is 2 minutes Set Press Stop Press to return to standby mode Ex Ex Ex Ex Ex REDIAL TIMES 2TIMES STIMES REDIAL INTERVAL 2MIN SMIN TIME OUT 12 27 FaxTel 7 12 Sending Faxes Chapter 7 Sequential Broadcasting Sending a Document to More Than One Destination This feature allows you to scan a document once and send it to several destinations You can send the document to a maximum of 113 destinations using a combination of the following dialing methods e One touch speed dialing up to 12 destinations e Coded speed dialing up to 100 destinations e Regular dialing using the numeric buttons one destination You can enter the destinations in any order Be sure to press Set after your entry with the numeric buttons A f you frequently send the same document to the same group of destinations you can Note group them and register these numbers for group dialing You can register up to 111 fax numbers with group dialing and send the same document to these numbers at the press of one or three buttons p 6 9 Follow this procedure to send a document to more than one destination 1 Open the docume
209. up Dialing If you frequently send faxes to the same group of people you can create a group Groups are stored under one touch speed dialing buttons or coded speed dialing codes For details p 6 9 7 14 Sending Faxes Chapter 7 Delayed Sending You can use your MultiPASS to send faxes at a preset time This feature is called Delayed sending or Timer sending By using this feature you can take advantage of lower long distance rates at night for example Wi You can only set this feature from the MultiPASS Suite gt MultiPASS Suite User s Note Guide To use this feature your PC must be turned on and connected to the MultiPASS Sending Other Documents While the MultiPASS is Set for Delayed Sending The MultiPASS is a multitasking unit so you can send receive print or copy other documents even when you have set the MultiPASS for delayed sending To print copy or send other documents after setting the MultiPASS for delayed sending simply follow the procedures described in this guide Sending Faxes Chapter 7 Sending Faxes 7 15 Documents Stored in Memory Printing a List of Documents in Memory The MultiPASS can print a list of documents stored in memory along with the transaction number TX RX NO of each document Once you know the transaction number of a document in memory you can print it or delete it These procedures are described later in this chapter Follow this procedure to print a list
210. ure p 2 6 E The MultiPASS does not switch automatically between telephone and fax reception The MultiPASS may not be set to switch automatically between telephone and fax reception e For the MultiPASS to switch automatically the receive mode must be set to Fax Tel Mode ANS MACHINE MODE or DRPD Chapter 8 Receiving Faxes If you have set ANS MACHINE MODE confirm that an answering machine is connected to the MultiPASS and that it is turned on with an outgoing message properly recorded gt p 8 9 An error may have occurred during reception e Check the LCD for an error message p 13 5 e Print an Activity Report and check for an error p 11 3 The multi purpose tray may be empty e Make sure paper is loaded in the multi purpose tray p 2 17 The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming signal is a fax e Some fax machines cannot send the CNG signal that tells your MultiPASS the incoming call is from a fax machine In such cases you will have to receive the fax manually p 8 6 E Cannot receive a document manually You may have disconnected the call by pressing Start or dialing the remote receiving ID after hanging up the handset of the extension phone e Always press Start or dial the remote receiving ID before hanging up the handset Otherwise you will disconnect the call E Print quality is poor You may not be using the correct
211. ver gt p 4 2 Sets the ADF to 4 automatic document feed for feeding multipage documents or to manual document feed for E One Touch Speed Dialing Special Function Buttons gt ios O o m Q s a P z 2 oO Dial fax telephone numbers pre registered for one touch speed dialing Also used to perform special functions 01 02 Data Registration A TS Sees 04 05 lt Memory Reference Space Redial Pause Coded Dial COREG Bw Receive Mode lt 0O O Image Quality v 4 lt x 07 Report 10 Cleaning 08 09 D V 11 D O Clear OOOO o QO E LCD Displays messages and prompts during operation Also displays selections text numbers and names when registering information E Redial Pause Button pp 7 10 9 2 Redials the last number that was dialed with the numeric buttons Also enters pauses between or after the fax telephone number when dialing or registering numbers E Coded Dial Button pp 6 8 6 12 Press this button and a two digit code to dial a pre registered fax telephone number or group E Color B amp W Button pp 7 2 7 3 10 2 Sets the unit for color or black amp white transmission or copying For color transmission or color copying press this button to turn on its light E Hook Button Engages or disengages the telephone line Function Set E Alarm Light Flashes when a
212. w will be printed 2 2 i a ke E 2 2 o 12 27 2000 14 59 FAX 123 4567 CANON 2001 eer CT ree Teste eee Tees see RXREPORT FO III II IIe RECEPTION OK TX RX NO 5004 COLOR RX CONNECTION TEL 905 795 1111 CONNECTION ID Canon CANADA ST TIME 12 27 14 59 USAGE T 01 59 PGS 4 RESULT OK OK RECEPTION SUCCESSFUL COLOR RX INDICATES A NG SOME OR NO PAGES RECEIVED COLOR RECEPTION NUMBER OF PAGES RECEIVED RECEPTION DURATION RECEPTION TIME Chapter 11 Reports and Lists 11 5 Chapter 12 Maintenance This chapter explains periodic cleaning procedures and replacement of BJ cartridges and tanks Periodic Cleaning ossia a a a aaaea 12 2 Cleaning the MultiPASS Exterior eccceeeeeeeeeeeeeeeeeeeeeesenaeeeeneeeeeas 12 2 Cleaning the MultiPASS Interior ecccceeeeeeeeeeeeeeeeeeeeeeeeenaeeeeneeeeas 12 2 Cleaning Inside the ADF Automatic Document Feeder 12 2 Cleaning the Scanner Components ccceceeseeeeeeeeeeeeeeeeeeeees 12 5 Cleaning the Rollers ccccceceeeeceeceeeeeeeneeeseneeeeeeeeseaeeeetaeeeeneeen 12 6 BJ Cartridges aaea AAEE 12 7 BJ Cartridges and BJ Tanks ccccceceeeeeceeeeeneeeseceeeeeaeeeseeeesenaeeeeaees 12 7 When to Replace a BJ Cartridge or BU Tank cceeeeeeeeseeeeeteeeeeeees 12 8 Testing and Cleaning the BJ Cartridge Print Head eeeeee 12 10 Printin
213. wer strip make sure the power strip is plugged in and turned on The MultiPASS may not be set for the type of telephone line in use pulse tone e If you have a pulse line make sure the MultiPASS is set for pulse dialing gt p 3 9 E The telephone or extension phone disconnects while you are talking The power cord may not be plugged in securely e Check that the power cord is plugged securely into the MultiPASS and into the wall outlet p 2 8 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on Copying Problems The MultiPASS will not make a copy The BJ cartridge or tanks may need to be replaced e Determine if the problem is with the BJ cartridge or tanks p 12 8 and replace if necessary pp 12 12 12 15 You may be trying to make copies with the incorrect BJ cartridge installed in the MultiPASS e The MultiPASS cannot make copies in color while the Black BJ cartridge is installed Replace the BJ cartridge with the Color BJ cartridge p 12 12 e If you have disabled the PHOTO INK PRINT setting gt p 14 7 you will be unable to make black amp white copies with the Photo BJ cartridge Replace the Photo BJ cartridge with the Color or Black BJ cartridge Alternatively enable the PHOTO INK PRINT setting p 14 7 The document may not have been loaded correctly into the ADF e Remove the document stack it if necessary and load it into the ADF co
214. with your MultiPASS Keep BJ cartridges and tanks out or children s reach If a child inadvertently CAUTION ingests ink consult a physician immediately Do not touch the precision components on the BJ cartridge DO NOT TOUCH THIS AREA Chapter 2 Setting Up 2 13 The ink in the BJ cartridges and tanks is difficult to clean up if spilled Follow these canon precautions when handling Carefully remove packaging from BJ cartridges and tanks Do not attempt to disassemble or refill BJ cartridges or tanks Do not shake or drop BJ cartridges or tanks or tip the print head downward Installing the BJ Cartridge in the MultiPASS When there is no BJ cartridge installed in the MultiPASS the LCD displays PUT IN CARTRIDGE Follow this procedure to install the BJ cartridge 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the document guides to open the printer cover e If the printer cover does not open easily slide the document guides outward and then open the printer cover A When you plug in the MultiPASS for note the first time the cartridge holder automatically moves to the center of the unit so you can install the BJ cartridge If the cartridge holder is not in the center press El inside the unit 2 14 Setting Up Chapter 2 Do not try to manually move or stop canon the cartridge holder since this may damage the unit Do no
215. wn in the ADF gt p 4 3 e For color sending press Color B amp W to Currently used memory turn on its light gt p 7 2 e To adjust the resolution and contrast gt pp 7 2 7 4 Standby to scan 4 Press the one touch speed dialing button Ex assigned to the number you wish to fax ieee a e The number registered under that one touch speed dialing button is displayed e If you press the wrong button press Stop then press the correct button e If no fax number is assigned to the one touch speed dialing button you press the LCD displays NO TEL If this happens make sure you pressed the correct button and that the number you want to dial is registered under that button Start 5 Press to begin scanning for sending or wait a few seconds for the MultiPASS to begin scanning automatically e If you prefer the MultiPASS never to scan a document automatically after a few seconds disable the TIME OUT setting gt p 14 5 A You can also use one touch speed dialing to send a document to more than one Note destination at a time gt Sequential Broadcasting p 7 13 dD S a ke D 2 74 Chapter 6 Speed Dialing 6 5 Coded Speed Dialing Registering Numbers for Coded Speed Dialing Coded speed dialing allows you to dial a fax telephone number by pressing only three buttons First you press Coded Dial and then you enter a two digit code under which you have registered a fax telephone number You
216. y rather than just two black amp white This gives a much better reproduction of photos though the transmission time is longer After about 10 seconds the LCD returns to standby mode E For color sending set the resolution as follows OTN Baw 1 Press gt to turn on its light Image Quality 2 Press lt to select the resolution Ex setting you want FAX FINE e You can select from the following FAX STANDARD Provides standard color resolution FAX FINE Provides a higher quality color resolution After about 10 seconds the LCD returns to standby mode A You can change the resolution setting while the document is being scanned for sending note However please note that your new setting will only be effective from the next page scanned Sending Faxes Chapter 7 Sending Faxes 7 3 Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document You can adjust the contrast the MultiPASS uses to send or copy black amp white documents Adjust according to how light or dark your document is 7 For sending you can also set the scanning contrast from the MultiPASS Suite note gt MultiPASS Suite User s Guide Follow this procedure to set the scanning contrast Function 1 Press 01 lt D 2 Press Data Registration Set 3 Press twice 08 02 4 Use V or amp to select SCAN CONTRAST Set 5 Press
217. y s line is busy the unit waits the specified time and then dials the same number again You can set the MultiPASS to redial several times if previous attempts fail because of a busy signal This feature is called Automatic redialing After the initial dial attempt the MultiPASS is factory set to wait two minutes and then try to dial again If the second attempt fails because the line was busy the MultiPASS will again wait for two minutes and make a final attempt to complete the call Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted p 7 11 If all redialing attempts are unsuccessful the MultiPASS will cancel the transmission and print an Error TX Report to remind you that the transmission was not completed gt p 11 4 Wi The automatic redialing feature can also be set up from the MultiPASS Suite note gt MultiPASS Suite User s Guide When automatic redialing is in use the LCD alternately displays AUTO REDIAL and the transaction number TX RX NO while it is waiting to redial Canceling Automatic Redialing Automatic redialing cannot be canceled with the Stop button while the unit is waiting to redial Follow this procedure to cancel automatic redialing 1 Wait until the MultiPASS begins redialing Even if the MultiPASS is set to redial several times it will redial only once if there is no tone or there is a ring back
218. ying to communicate with the printer port the MultiPASS Server is using This conflict can result in strange printing behavior The Status Monitor MPService in Windows NT 4 0 and Windows 2000 may not be loaded E The printout curls Your page may include a large amount of ink e Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry Then remove the page being careful not to touch the document tray if it is open Allow the page to dry further then roll it in the opposite direction of the curl Should you dirty the document tray when removing the page wipe it clean with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution e The paper you are using may be too thin Printing dense graphics on light paper stock may cause the paper to curl Try using heavier stock E Your PC indicates a device time out A device time out occurs when the PC sends data to the MultiPASS but the unit does not respond The MultiPASS may be unplugged not connected to the PC or have a paper jam e Make sure the MultiPASS is plugged in gt p 2 8 and that the printer cable is securely connected to the unit and PC gt p 2 7 Clear any paper jams p 13 4 and make sure paper is loaded properly in the multi purpose tray p 2 17 The Status Monitor is not running e Start the MultiPASS Status Monitor from Start Programs Canon MultiPASS Suite 3 2 Print Quality Problems

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