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Canon MultiPASS C2500 User's Manual

1. 7 g 3 3 g O Click the right mouse button and choose Create Shortcut O Click the next to the Windows folder O Click the next to the Start Menu folder O Click the next to the Programs folder Q Drag and drop the Shortcut icon in the StartUp folder Restart O The MultiPASS Server automatically starts Windows 95 Chapter 9 Troubleshooting 9 27 To return the MultiPASS Server to a background application in Windows 3 1 1 a In Program While holding down the Control key click the Manager open MultiPASS Server icon and drag it to the Start Up both the window MultiPASS l Utilities O A COPY of the icon appears in the Start Up program group program group and the Start Up program group T Exit and The MultiPASS Server automatically starts restart Windows Uninstalling the MultiPASS Desktop Manager Use the Uninstaller program when you want to remove the MultiPASS Desktop Manager You must uninstall the MultiPASS Desktop Manager before you install a new version The Uninstaller program deletes the MultiPASS Desktop Manager for Windows software except O The MPASS directory The Fax Log the Address Book the In Box or the Out Box files These files are left in place so that you can reinstall the MultiPASS Desktop Manager at a later time and continue to use your data files 9 28 Troubleshooting Chapter 9 Before you run the MultiPASS Uninstaller program
2. the partys O You can enter up to 16 characters e using the jc buttons nu je NAME A J CANON FAX BACK I NAME A DATA ENTRY OK 1 TOUCH SPD DIAL O8 O To assign additional one touch speed dialing numbers start from step 4 ZN gt The MultiPASS C2500 returns to standby mode LA Using the speed dialing faceplate For quick reference you can write the names for the one touch speed Bele dialing numbers you register on the faceplate Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 13 G Q 1 Jel S Setting Up Coded Speed Dialing If you have more than 16 fax numbers you want to store for speed dialing you can use coded speed dialing Coded speed dialing allows you to dial numbers quickly by pressing three buttons the CODED DIAL button and a two digit code Each two digit 00 89 coded speed dialing number can contain either a fax number or a telephone number You can register up to 90 locations with each number containing up to 120 digits The coded speed dialing numbers are independent of the one touch speed dial numbers Therefore you can store up to 106 frequently dialed numbers Press FUNCTION Then press DATA REGISTRATION C2 Press SET Use A or v to select CODED SPD DIAL Then press SET FUNCTION DATA REGISTRATION oC SET ol so SET p The light goes on p DATA REGISTRATION 1 SPEE
3. File menu 2 Make any You return to the Address Book changes you Sse ds need and O TE Address Book is printed click OK Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 21 Sending PC Faxes You can create and send a PC fax from any Windows application that supports printing or you can create a fax in the MultiPASS Desktop Manager You can PC fax the document immediately send it at a specific time or hold it in the In Box to be sent at a future time Sending a PC Fax from a Windows Application GD Createa PC O Open the Windows application fax document O Create and save the document i Open the Print O It varies between Windows applications but is generally window in the found in one of two ways lication app icatio 1 From the File menu choose Print Setup or 2 From the File Menu choose Print In the Print Dialog box click Print Setup O Select and set up the Canon MultiPass Fax as the current printer 55 COEN 4 22 Using the MultiPASS C2500 for PC Faxing Chapter 4 Print your O The Send Fax dialog box appears document using the Canon MultiPASS Fax j printer driver are E Business iow B Joan Smith 555 21 g Personal Group q F Stacey Johnson 5 4 Complete the O Choose individuals or Fax Groups from the Address information in Book list on the right by clicking a name and clicking the the dialog box Add button O To remove a n
4. Press SET again SALOT p NAME A Enter the O The name can be up to 16 characters group name using the 2 NAME numeric j CANON GROUP buttons Then press SET je NAME A i DATA ENTRY OK GROUP DIAL 11 O To register additional groups continue from step 4 STOP Pee ree ZN _ The MultiPASS C2500 returns to all ast el D standby mode procedure 3 18 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Changing a Group Dialing Number Use these steps to make group dialing changes to O Add or delete numbers in a group O Change the name of the group O Cancel group dialing for a specific one touch button or coded dial code Start the Follow the same steps you would use to register the group dialing numbers and names Procedure O See steps to 3 starting on page 3 16 2 Press Aorvto O Find the one touch or coded speed dialing number that display the contains the group you want to change number you A want to change vE p GROUP DIAL v j 10 GROUP DIAL i Then press SET ee ye GROUP DIAL ae p 1 TELEPHONE NUMBER 7 Press SET again O The MultiPASS C2500 displays the first speed dialing number in the group Paes 7 TEL 8005264345 C P 01 CANON FAX BACK Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 19 Make your O If you want to add one touch or coded speed dialing corrections numbers to the group enter them now follow the instruction
5. 1 12 Introduction Chapter 1 Loading Faper in the Paper Cassette The paper you load in the paper cassette is used for printing documents or for incoming faxes For printing documents you can use any of the Canon specialty papers described in Chapter 2 Using the MultiPASS C2500 as a Printer For receiving faxes use plain paper such as copier paper 2 a E aag When the message SUPPLY REC PAPER appears in the LCD display you need to add paper to the paper cassette Remove the O Liftit up and out of the unit paper cassette cover Chapter 1 Introduction 1 13 Set the paper O Pull the front adjustment guide out toward you adjustments on the paper cassette O Slide the left adjustment guide all the way to the left Pinch the tabs on the left adjustment guide to release it Place the stack O Slide the stack all the way into the paper cassette of paper into the paper cassette O Make sure the stack of paper rests against the back and right side of the cassette LA Do not fill the paper cassette above the limit mark Y Y Y m The cassette holds up to 150 sheets of plain paper 20 Ib Note or 75 g m 1 14 introduction Chapter 1 Adjust the O Slide the front adjustment guide in until it rests against front guide the stack of paper 5 Adjust the O Pinch the release lever on the left adjustment guide and left guide slide the guide to the right until it rest
6. Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 31 O Complete the information in the dialog box e To choose a specific coversheet click the Attach Coversheet box and click the Coversheet button e To schedule the fax to be sent complete the information in the Send Options area O To send the PC fax click Send or Hold Receiving Faxes to the MultiPASS Desktop Manager When your computer is on you can automatically receive incoming faxes to the MultiPASS Desktop Manager When your computer is off the MultiPASS C2500 stores received faxes in memory until you either print them or you turn on the computer When you turn on the computer you can send the faxes to the MultiPASS Desktop Manager The MultiPASS C2500 can also print incoming faxes directly If your computer is going to be off for a while and you are expecting incoming faxes it s a good idea to set the MultiPASS C2500 to automatically print incoming faxes Receiving a Fax into the In Box To receive a fax into the In Box of the MultiPASS Desktop Manager your computer must be on You must also have selected Memory in the PC option area of the Phone Fax Setup dialog box 4 32 Using the MultiPASS C2500 for PC Faxing Chapter 4 When you select Memory for PC in the Receiving Fax area your computer receives incoming faxes into the In Box If the computer is not on incoming faxes are automatically printed on the Mult
7. Click the Scanner icon O From the Composition list select B amp W O To change the Brightness of the scanned document click the Brightness bar To start the O When the scan is complete the document appears in the scan click the MultiPASS Viewer window Sean button 5 8 Using the MultiPASS C2500 as a Copier and Scanner Chapter 5 40 Crop the O Inthe MultiPASS Viewer window click and draw a box scanned around the scanned document Draw the box close to document the image File Edit View Help Aas Whole Page O Click the Copy icon or choose Copy from the Edit nenu O The image is copied to the clipboard The Clipboard Viewer is located in the Main group of the Control Panel 5 Size the O Paste the image into a graphics program that can export image PCX files O Check the image size If it is larger than the sizing requirements resize the image For more informtion about sizing images in your application see your application s documentation O Once the image is the correct size save it following the naming conventions described on page 5 7 v T La 2 a fe O O You can now use the image on your coversheets For more information about coversheets see Chapter 4 Using the MultiPASS C2500 for PC Faxing Chapter 5 Using the MultiPASS C2500 as a Copier and Scanner 5 9 5 10 Using
8. A Note PRE INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A Location f Supply a suitable table cabinet or desk See Appendix A for the unit s dimensions and weight B Order Information 1 Provide only a single line to touch tone or rotary telephone set terminated with a standard 4 pin modular phone plug Touch tone is recommended if available in your area 2 Order an RJ11 C modular jack USOC code which should be installed by the phone company If the RJ11 C jack is not present installation cannot occur Us Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or equivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS Canon recommends an individual line following industry standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX unit without Camp On signals is also permissible with your MultiPASS C2500 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong grounded receptacle Single or Duplex It should be independent from copiers heaters air conditioners or any electric equipment that is
9. 3 32 33 Resolution 2 20 A 5 scanning A 6 setting 3 21 22 Restricting incoming documents 3 48 RESUME button 1 9 Ring patterns 6 11 19 RING START TIME option 3 52 Routine maintenance 8 3 RX report 7 2 7 4 7 6 5 Saved settings 2 28 Scanned document saving 5 6 7 Scanner 1 3 5 1 9 specifications A 6 7 Scanning documents 1 17 5 4 7 logo and signature files 5 7 9 method A 6 resolution A 5 6 speed 1 3 A 6 width A 6 SCANNING CONTRAST setting 3 23 24 Search keys 1 12 Selecting paper types 2 2 4 SEND TX SETUP menu 3 3 B 4 Sending a document 3 25 38 cancel 3 31 32 delayed 3 41 43 document support 1 7 documents in memory 3 32 3 35 faxes software envelopes 4 34 36 messages 3 31 PC fax from In Box 4 31 32 PC faxes 4 22 30 report 7 2 7 4 5 to more than one location 3 38 40 Sequential broadcasting 3 38 40 Servicing 1 6 SET key 1 11 Setting resolution 3 21 22 Setting sheet printer driver 2 9 2 26 28 Setting up coded speed dialing 3 14 15 group dialing 3 16 20 one touch speed dialing 3 10 13 special receiving features 3 51 54 Setup analyzer 2 26 27 Setup Guide iii Shared fax telephone line 6 3 See also FAX TEL switching Signature files scanning 5 7 9 Smoothing mode 1 3 2 20 Software envelopes 4 34 36 SPACE key 1 12 Special receiving features setting up 3 51 54 Specifications A 1 8 copier A 5 fax A 4 5 general A 8 scanner a 6 7 Sp
10. Determines how a fax is sent ON scanning starts 10 seconds after last number is entered when sending to multiple numbers 5 seconds if sending only to one location OFF after entering last number press START COPY otherwise unit will return to standby after 60 seconds B 4 LCD Menu System Appendix B 5 RECEIVE SETUP Option Description Settings 1 ECM RX Enables or disables error correction during reception ON or OFF 2 RX MODE Determines your receive mode FAX TEL AUTO SW switches between fax phone receiving automatically AUTO FAX RX treats all calls as faxes DRPD determines whether an incoming call is for a fax or phone call based on its ring pattern For FAX TEL AUTO SW 1 RING START Sets the duration that the MultiPASS C2500 listens for a fax tone TIME before starting to ring 0 to 30 seconds 8 seconds 2 F TRINGTIME Sets the length of time the MultiPASS C2500 will ring to alert you of an incoming call 10 to 45 seconds 15 seconds 3 F T SWITCH Selects the action taken after the F T RING TIME expires ACTION RECEIVE or DISCONNECT For DRPD NORMAL RING FAX TEL FAX TEL AUTO SW DOUBLE RING FAX TEL FAX TEL AUTO SW SHORT SHORT FAX TEL FAX TEL AUTO SW LONG SHORT LONG FAX TEL FAX TEL AUTO SW SHORT OTHER RING FAX TEL FAX TEL AUTO SW TYPE Appendix B LCD Menu System B 5 5 RECEIVE SETUP continued Option Description Settings 3 FAX INCOMING RING RING CO
11. Printing and receiving 3 48 direction A 2 document 2 5 6 documents received in memory 3 47 documents in memory 3 33 35 envelopes 2 32 35 lists of numbers 7 8 10 Memory Clear Report 7 12 method A 1 problems 9 11 18 received fax 4 33 34 resolution A 1 A 5 User s Data List 7 10 11 width A 2 Printing options accessing 2 10 specifying 2 11 28 Printing speed A 2 fax A 4 vs color 2 28 31 Problems copying 9 24 faxing 9 19 23 MultiPASS Desktop Manager 9 25 30 printing 9 11 18 Properties dialog box Windows 95 2 6 Q Quick color printing 2 29 R RECEIVE RX SETUP menu 3 4 B 5 6 Received fax printing 4 33 34 Receiving a call shared line 6 3 report 7 2 7 4 7 6 while registering 3 48 Receiving documents 3 44 55 and telephone calls 3 45 automatically 3 44 manually 3 46 6 4 with telephone 3 47 48 6 4 Receiving faxes In Box 4 32 33 MultiPASS Desktop Manager 4 32 34 Recommended settings graphics 2 19 Recording outgoing message 6 5 REDIAL button 1 10 Redialing 1 2 3 29 Registering and receiving 3 48 Registration card 1 6 Regular dialing 3 25 26 REMOTE RX option 6 4 Removing document 1 21 22 REPLACE CARTRIDGE message 8 8 Replacing BJ cartridge 8 8 13 ink tank 8 13 17 REPORT key 1 12 REPORT SETTINGS menu 3 3 B 3 Index Reports 7 1 12 A 5 Requesting a document 3 49 50 Rescheduling PC fax 4 29 30 Resending document when error
12. The Intensity scroll bar is selectable if your settings include any of the following O Grayscale or Black and White O Fast Color O Full Color and Color Adjustment of None Chapter 2 Using the MultiPASS C2500 asaPrinter 2 25 The Setting Sheet The Setting sheet allows you to access the Setup Analyzer turn on the Color Advisor and save your printing settings for future use Bapet Gracies Seting vin a Col Advair Caniidgs Detestion a io Untitled Ce Save irel Sitting Ni i Hame Untied To bave pouk Curen prit stup dog INi een to on of thi dacks above vile of disable the automate Setup aver feature oe 2w Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice of printing settings Click on the green W to enable the Setup Analyzer click on the red symbol to disable it When you leave the printer driver and accept your printing settings by clicking the OK button the Setup Analyzer if enabled checks to see if any of your settings are contrary to the recommended settings If there are inconsistencies a dialog box similar to this appears 2 26 Using the MultiPASS C2500 as a Printer Chapter 2 The inconsistencies appear with check boxes You can use the dialog box buttons to O O O O Select All Select all inconsistencies and check all boxes Deselect All Deselect all inconsistencies and
13. amp Y 4 Ss ae a You can use the MultiPASS C2500 as a copier and a scanner You can use the MultiPASS Desktop Manager to scan in line art and logos to personalize your documents and faxes You can also scan in text documents and save them in electronic file folders to save space in your home office This chapter describes O Copying documents O Using the MultiPASS Desktop Manager to scan documents O Scanning logo and signature files You can use the MultiPASS C2500 to scan documents directly into Windows applications that support a TWAIN compliant device For examples on how to scan using certain Windows applications please refer to the Visual Guide or use Canon s Fax Retrieval System at 1 800 526 4345 Chapter 5 Using the MultiPASS C2500 as a Copier and Scanner 5 1 Copying Documents One of the convenient features of the MultiPASS C2500 is its ability to make high quality copies You can make up to 99 copies of one document at a time LA It s a good idea to use the BC 20 Black BJ cartridge when you make copies To use the BC 21 Color BJ cartridge you must set Note RX W COLOR CART to PRINT AUTOMATICALLY Feed the O Place the document face down in the ADF document MEMORY IN USE 0 DOCUMENT READY Press ee COPY nS O To make a single copy go to step 4 5 2 Using the MultiPASS C2500 as a Copier and Scanner Chapter 5 Enter the number of copies up t
14. turn off the Exclusive Port Control option O Click OK Chapter 9 Troubleshooting 9 25 Set O To continue receiving faxes with the MultiPASS C2500 PC Local to choose Setup from the File menu in the MultiPASS receive faxes Desktop Manager O In the Phone Fax Setup dialog box set PC and Stand alone to Local O Click OK O From the File menu choose Exit to exit the MultiPASS Desktop Manager Delete the O In the StartUp Menu Windows 95 or the Start Up MultiPASS group Windows 3 1 remove the MultiPASS Server icon e In Windows 95 use the Remove button e In Windows 3 1 use the Delete key Server icon 9 26 Troubleshooting Chapter 9 Exit and O The MultiPASS Server will not start restart Windows O You cannot use the MultiPASS Desktop Manager until you restart the MultiPASS Server Now that you have disabled the MultiPASS Server you can disconnect the MultiPASS C2500 and use the parallel port for another device Enabling the MultiPASS Server If you disable the MultiPASS Server you must return it to the StartUp Menu Windows 95 on the Start Up group Windows 3 1 before you can use the MultiPASS Desktop Manager again To return the MultiPASS Server to a background application in Windows 95 Start Windows O In the MultiPASS directory click MPSERVER EXE Explorer
15. you must close the MultiPASS Server Start the O In Windows 95 select the MultiPASS Uninstaller from MultiPASS the MultiPASS Utilities Uninstaller O In Windows 3 1 select the MultiPASS Uninstaller from the Program Manager Follow the O In Windows 95 you return to the desktop instructions on the screen In Windows 3 1 you return to the Program Manager ee ee 2 Remove the O In Windows 95 remove the MultiPASS C2500 Printer 5 MultiPASS and Fax icons from the Printers dialog box Printer and f l i Fax icons O In Windows 3 1 remove the MultiPASS C2500 Printer and Fax from the Printers program group 1 NE Complete the Click Yes when you see the message procedure Some files were used only for this printer and are no longer needed Would you like to delete these files now Using MultiPASS Diagnostics MultiPASS co are provided so you can verify your MultiPASS software and hardware installation The diagnostics can identi hardware problems Unless you have difficulties with your MultiPASS software or hardware you do not need to run the diagnostics program Chapter 9 Troubleshooting 9 29 Start the O In Windows 95 select the MultiPASS Diagnostics from MultiPASS the MultiPASS Utilities Diagnostics ee i In Windows 3 1 select the MultiPASS Diagnostics from the Program Manager O When the diagnostics are finished a message appears telling you if all tests we
16. 0 in c 297mm d BC 20 d BC 20 d BC 20 0 73 in 0 73 in 18 5 mm BC 21 BC 21 BC 21 i 0 90 in 0 90 in 23 mm e BC 20 e BC 20 e BC 20 0 87 in 0 87 in 22 mm BC 21 BC 21 BC 21 0 94 in 0 94 in 24 mm A 2 Specifications Appendix A Printable Area Envelopes The shaded portion in the following figure shows the printing area for an envelope L aE n j U S 2 J Commercial European i number 10 DL a 95 in a 220 mm b 0 25in b 6 4 mm c 1 49in c 16 8 mm d 4 1in d 110 mm e 0 77in e 19 5 mm f 0 l6in f 4 0 mm Interface IEEE 1284 compatible bidirectional parallel interface BC 20 Black BJ Cartridge Print head 128 nozzles Ink Color Black Cartridge life Ink tank yield Approx 900 pages at 5 coverage BC 21 Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color cyan magenta yellow Print head life Approx 2000 color pages at 7 5 coverage for each color Ink tanks cartridges BCI 21 Color cyan magenta yellow BCI 21 Black Ink color Black cyan magenta yellow a amp 2 w 2 a D 2 1 2 Ink tank yield BCI 21 Color Approx 100 pages cartridge at 7 5 coverage for each color BCI 21 BIk Approx 150 pages cartridge at 7 5 coverage Appendix A Specifications A 3 Facsimile Applicable Line Public switched telephone network Compatibility G3 Data compression system MH MR ECM MMR Modem speed 14400 9600 7 200
17. 00 QUO O Press CLEAR if you need to re enter the time Press SET SET P DELAYED TX C Jd SELECT LOCATIONS Dial the other O You can enter the other party s fax number using the party s fax numeric buttons one location only one touch speed number dialing or coded speed dialing 00O OOD p TELS 1234567 OTO OTO 3 42 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 O To enter one touch speed dialing numbers press FUNCTION the light goes off Then press the desired one touch speed dialing button s Press FUNCTION again the light goes on O If you use the numeric buttons press SET after entering the number to register it before going on to the next number Press SFT O The MultiPASS C2500 scans the document into memory pei DELAYED TX XXXX Cc P SCANNING DOC Poot When the set time comes the MultiPASS C2500 dials and sends the document Sending Other Documents While the MultiPASS C2500 Is Set for Delayed Sending x e C 2 LI o Lao ae be r Because the MultiPASS C2500 is multitasking you can send receive and copy other documents even when the MultiPASS C2500 is set for sending at a preset time The MultiPASS C2500 can register up to 20 preset sending operations at a time To send or copy other documents after setting the MultiPASS C2500 for delayed sending simply send or copy using any other sending procedure described in this manual Chapter 3
18. 4 5 stand alone 3 1 54 tone 6 7 FAX INCOMING RING option 3 51 Fax Lo MultiPASS Desktop Manager 4 37 38 using 4 37 38 FAX PRINTER SETUP menu B 7 Fax retrieval system 1 4 5 FAX TEL AUTO SW option option 6 2 3 setting 3 51 54 FAX TEL switching 1 6 3 A 5 Faxing documents 1 17 PC 4 1 38 problems 9 19 23 Features and benefits 1 2 3 FILE PRINT key 1 12 FINE button 1 10 Fine mode 2 20 21 Front adjustment guide 1 8 Full color printing 2 24 Function keys 1 10 12 FUNCTION key 1 11 FUNCTION light 1 12 2 3 45 3 54 Index I 3 G General tab printer driver 2 7 Glossary G 1 12 Graphics and text print model 2 22 recommend settings 2 19 Graphics sheet printer driver 2 9 2 19 25 Grayscale 1 3 2 24 Group dialing 3 28 list 7 10 number changing 3 19 20 setting up 3 16 20 Guidelines BJ cartridge 8 5 7 MultiPASS C2500 8 2 paper 2 4 H Halftoning 2 24 Help Canon 1 4 6 HELP key 1 12 High gloss film 2 3 2 18 High mode print quality 2 20 High quality color printing 2 29 HOOK button 1 10 Image color printing 2 21 enhancement A 6 Improving print speed 2 30 31 In Box window 4 7 IN USE light 1 9 Incoming documents restricting 3 48 Information messages 9 7 8 Ink using 8 7 Ink tanks maintenance 8 5 6 replacing 8 13 17 yield A 3 Installing printer driver 2 5 InstantExchange warranty program 1 6 Intensity 2 25 Interface A 3 paralle
19. 4800 2400 bps Automatic fallback Transmission speed Approx 6 seconds page at 14 400 bps Memory Tx mode MMR Transmission reception memory Size 42 pages 672 KB Battery backup 1 hour Automatic Document Feeder ADF 20 pages Fax printing speed Approx 4 pages minute BC 20 Black BJ cartridge Dialing Automatic dialing One touch speed dialing 16 locations Coded speed dialing 90 locations On hook dialing Manual 10 key dialing Automatic redialing Redial times 1 to 10 times Redial interval 2 to 99 min Manual redialing Based on the CCITT 1 Chart Standard mode A 4 Specifications Appendix A FAX TEL features Auto FAX TEL switching Answering machine hook up Extension phone hook up Remote reception by extension phone Tone key Pause key Other features Networking Delayed transmission Sequential broadcast Up to 107 locations Automatic receiving Non ring reception Restrictive receiving Deactivate ECM DRPD Distinctive Ring Pattern Detection Polling reception Help function Report reference Activity report up to 40 transactions Non delivery report TTI Transmitter Terminal Identification RTI Remote Terminal Identification Copier Scanning resolution 360 x 360 dpi with image enhancement Printing resolution 360 x 360 dpi Copy speed First copy time 45 seconds Multiple copy up to 4 ppm up to 99 pages Appendix A Specifications A 5 Scanner Scanni
20. NO 0002 CONNECTION TEL 18005264345 CONNECTION ID CANON FAX BACK START TIME 06 01 10 12 USAGE TIME 00 36 PAGES 1 RESULT OK Chapter 7 Activity Reports Generated by the MultiPASS C2500 7 5 RX Report Receiving Normally the MultiPASS C2500 does not print an activity report for receiving but you can set the MultiPASS C2500 to print an activity report every time you receive a document or only if an error occurs during receiving 06 01 96 10 12 FAX 714 444 7777 CANON COMPUTER SYSTEMS Pol Se ee ee ee wAxetes4 RX REPORT e kK SER a a dO dO kk dk ek ae 0026 18005264345 CANON FAX BACK 06 01 13 49 00 27 1 OK Multi activity Report This report lists the result of a sequential broadcast If you set the MultiPASS C2500 to print activity reports TX REPORT or RX REPORT and then use Sequential broadcasting or Polling reception with multiple parties the Multi activity Report is printed instead of the activity report Sending or Receiving 06 03 96 10 12 FAX 714 444 7777 CANON COMPUTER SYSTEMS PO1 TERR A ROR RR TO IO RAR fk eR KEKEE MULTI TX RX REP SIO RTO OR ICRI A TO Rk i ek ok keke ae TX RX NO 0026 INCOMPLETE TX RX 04 1 800 526 4345 CANON FAX BACK TRANSACTION OK 02 1 310 222 5555 JOE CANON ERROR 03 555 8888 STEPHANIE SMITH 7 6 Activity Reports Generated by the MultiPASS C2500 Chapter 7 Printing an Activity Management Report Press FUNCTION FUNCTI
21. Printer Setup Within Windows 95 You can use the MultiPASS C2500 with all your Windows 95 applications Opening the Printer Properties Dialog Box in Windows 95 You can open the Properties dialog box in one of the following ways O From within any Windows application you can select the Print or Print Setup command O From the Printers folder you can select the printer and then select the Properties command from the File menu O From the Printers folder you can select the printer click the right mouse button and then select Properties from the drop down list 2 6 Using the MultiPASS C2500 as a Printer Chapter 2 Using the Printer Driver in Windows 95 The printing options are displayed on the following Windows 95 tabs LA For detailed information on any of the printing options you can use the Windows 95 on line Help Note O Use the right mouse button to click an item on the screen then click the What s This command Click and then click an item O Press F1 O General This tab allows you to add comments regarding the printer driver and print a test page or a separator page You see this tab when you open the Properties dialog box from the Printers folder but not from within a Windows application ADD COMMENTS HERE eet PRINT A PAGE 1 ree Pinet Paae H PRINT A TEST PAGE SEPARATOR Chapter 2 Using the MultiPASS C2500 as a Printer O Details This
22. Resending a Document that Encountered an Error eeseseseereeerrererene 3 32 Printing a List of the Documents in Memory ssessesssssseresresrererrererreserenes 3 33 Printing a Document Stored in Memory s ssssessessesreressesesarererrereerereeesereees 3 34 Sending a Document Stored in Memory to Another Location e e 3 35 Deleting a Document Stored in Memory sunset eats omic eee rieia 3 37 Sending a Document to More than One Location Sequential Broadcasting aerei enger Nd seal a i 3 38 Transmitting th DOCUMENT sessies iniiaiee israse 3 39 Delayed Transmis SiON irrena i ee Eene EEE ERNE a TEESE ENEE 3 41 Sending Other Documents While the MultiPASS C2500 Is Set for Delayed SIVA e r riri nA E E E E E SS 3 43 Receiving Documents ss arriere rs e e Esa eE NTIN EE Ei a E A 3 44 Receiving Documents Automatically Over a Dedicated Fax Line 3 44 Receiving Both Documents and Telephone Calls Automatically FAX TELAUTO SW ori aeea E EE ERE AE E SE E A SAAE 3 45 Receiving Documents Manually sssssesessessssersrereseesesrorernessosessisresresenatsees 3 46 Printing Documents Received in Memory sseressrerrsresesrsrrrerersrsereeererees 3 47 Receiving a Document Using a Telephone Connected to the MUltiPASS C2500 cei rea EEEE A d APEERE 3 47 Restricting Incoming Documents sessesrsserertreerseeesrsrresreerrerssierseereneereent 3 48 Receiving While Registering Copying or Printing eeseseresrerereresreree 3 48 Requesting a Document From Anot
23. Stationery Letterhead access its drop down list O When you select a background the graphic sheets change to reflect the current selection O If the background you select has additional options you see another drop down list with selections Click on the category that best applies to your document You use these Apply Background to all pages multiple page check buttons to apply button Enters a background to all pages of your backgrounds document a Apply Background to 1 single page button Enters a background only on the page displayed in the document viewing area O You can remove a background by selecting the Plain background sheet Si A coloring template keeps a background only if it is applied to all pages ote k 2 3 S g E E Oo Appendix C Using the Canon Color Advisor C 13 L Q a gt a xX Using the Text Enhance Tool You use the Text Enhance tool to apply a variety of special effects to 18 point or larger text in your document Click onthe Make sure the document for which you want a text Text Enhance enhancement is in the viewing area tool button Color Advis Canon doin iaie To select an O Click on one of the several selectable enhancements enhancement click on the Text Fade effects can be applied from the left right top or Enhance drop bottom of the text using the directional buttons below the down button
24. The light comes on AR CLEANING CLEANING O When cleaning ends the MultiPASS C2500 beeps once to let you know it is done and returns to standby mode O Do this five consecutive times if necessary O Ifthe problem persists install a new BJ Cartridge 8 4 Maintaining the MultiPASS C2500 Chapter 8 BJ Cartridge Guidelines Canon makes numerous BJ cartridges the BC 20 Black BJ cartridge and the BC 21 Color BJ cartridge are designed specifically for the MultiPASS C2500 and are the only ones Canon recommends that you use The BCI 21 Blk and BCI 21 Color ink tanks also called ink cartridges are designed specifically for the BC 21 Color BJ cartridge and are the only ones Canon recommends that you use in this cartridge BJ Cartridge and Ink Tank Maintenance The most important thing you can do to extend the life of your MultiPASS C2500 and to ensure optimum print quality is take care of the B cartridges MultiPASS C2500 O Ifyou are using both the BC 20 Black BJ cartridge and the BC 21 Color BJ cartridge make sure you store the cartridge not being used in the BJ cartridge storage compartment Maintaining the O Store BJ cartridges and ink tanks at room temperature O Keep BI cartridges and ink tanks in their sealed containers until you are ready to use them O Keep the BJ cartridge in its home position right side of the printer when you are not using the printer Leaving it out of its home position will cause
25. and follow the guidelines presented here to protect Caution against spilled ink 8 6 Maintaining the MultiPASS C2500 Chapter 8 Using Ink Ink formulation is the most critical component of a Bubble Jet printer The ink you use must meet these guidelines O It must be able to be heated and cooled over 6 000 times per second without clogging O It must dry very quickly without bleeding into other colors O It must work with different media and software while providing correct color matching with the printer driver O It must be environmentally friendly Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization Canon does not prohibit the use of third party inks and the use of third party inks does not invalidate the product s limited warranty However Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers oO v ER DO EQ cS es lt Canon s limited warranty does not cover damage caused to Canon s Bubble Jet products that is attributable to the use of third party parts or supplies including inks The limited warranty remains in effect for its life once that particular damage has been properly repaired For optimum printing results Canon recommends that you use only the Canon BC 20 Black BJ cartridge or the Canon BC 21 Color BJ cartridge When replacing i
26. but quality is not optimized Optimizes color print quality but the print speed is slower Chapter 2 Using the MultiPASS C2500 as a Printer 2 19 Print Quality Options You can select from three print quality options Draft Standard and High In addition you can turn on the Fine mode to smooth out the jagged edges of text Also in Windows 95 you can select Image Color Matching Print Quality H E Image f o Color Ce Matching io Bine me od Draft Click on Draft if you want fast printing Use this setting for printing preliminary document layouts before finalizing your work or to save ink You ll get draft quality text and graphics at 180 x 180 dpi resolution O The Fine mode is not selectable with Draft Standard Click on Standard for most of your printing needs You ll get high quality text and graphics at 360 x 360 dpi resolution O Click on Fine mode to get even higher quality printing with the Standard Print Quality setting High Click on High when you want 720 x 360 dpi printing in black and color This setting gives you the highest quality output but takes longer to print To achieve 720 x 360 dpi with black ink the printer activates an automatic smoothing function The following illustration shows the smoothing effect of increasing resolution from 360 x 360 dpi to 720 x 360 dpi 360x360 dpi 720 x 360 dpi 2 20 Using the MultiPASS C2500 as a Printer Chapter
27. clear all boxes Fix Fixes all checked inconsistencies and closes the printer driver Fix and go to Setup Fixes all checked inconsistencies and goes back into the printer driver Back to Setup Makes no changes and goes back into the printer driver Ignore Ignores the inconsistencies and closes the printer driver without making any changes Color Advisor The Color Advisor helps you when using color in your documents Cur Advisor is not selectable when you select the Monochrome Color Model setting in the Graphics sheet See Appendix C Using the Canon Color Advisor for information on taking advantage of its features To enable the Color Advisor click on the green Click on the red symbol to disable it Chapter 2 Using the MultiPASS C2500 asa Printer 2 27 Saved Settings You can save all Paper Graphics and Setting sheet selections in up to four print setups in the Saved Settings Docks If you use a specific set of print options you can save them in a Dock and then quickly and easily access them later Follow these steps 1 Modify the settings in the Paper Graphics and Setting sheets 2 Click on the Setting sheet tab and type a name in the Name field to identify the settings you want to save 3 Drag the icon in the Save Current Setting box onto one of the four numbered Dock icons 4 When you are prompted about saving your current setting click OK to save The Dock icon title is c
28. dialing more numbers For example you may need to enter a pause after dialing 9 to get an outside line or you may need to enter a pause between a phone number and a credit card number for phone charges Pauses are often required between country codes and city codes when dialing international fax numbers O A pause within a number is two seconds long You can adjust the length of this pause using MID PAUSE SET in the SEND TX SETUP menu see page B 4 A pause at the end of a number is fixed at 10 seconds PAUSE O Enters a pause Entering a Name Whenever you enter a fax number or a telephone number you can assign a name to that number To enter a name from the operator panel you use the numeric buttons to create alphanumeric characters Each button has a certain letter group plus a digit assigned to it an uppercase set followed by a lower case set of characters Each time you press the button it steps to the next character in the group To switch between entering numbers and letters press on the numeric keypad When you are in numeric mode the number 1 Note appears in the upper right corner of the LCD display When you are in letter mode an A appears in the upper right corner IN 3 8 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Use this chart to determine which number to press for each character These numbers and letters are the same as on a regular telephone dial Press this Press thi
29. document into memory and begins sending O The MultiPASS C2500 begins the operation approximately ten seconds after you press the last button five seconds if you press only one button even if you do not press START COPY O To cancel a transmission press STOP during the dialing or transmission All subsequent transmissions in the sequence are cancelled If the memory becomes full while scanning your document the LCD displays MEMORY FULL You may need to open the operator panel Caution tfo remove the document Try sending the document to one location at a time 3 40 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Delayed Transmission Your MultiPASS C2500 can send documents automatically at a preset time This allows you to take advantage of lower late night long distance rates offered by some telephone companies i Feed the O Place the document face down in the ADF document 2 x pP FUNCTION A FUN PEEN p The light goes on e D D Then press DELAYED a TRANSMISSION 7 DELAYED TX DELAYED nos P 1 REGISTER sl TRANSMISSION l 3 Press SET SET sp DELAYED TX Ga P SET TIME 21 40 Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 41 Enter the O Set the time using the 24 hour clock system Precede desired sending single digits with a zero time using the numeric Example 07 30 7 30 a m purtone 17 05 5 05 p m OOD p DELAYED x OOO SET TIME 23
30. for every 40 transmissions sending or receiving Enables or disables automatic printing of the activity report ON or OFF Divides the activity management report into sending and receiving transmissions ON or OFF Appendix B LCD Menu System B 3 4 SEND TX SETUP Option Description Settings t ECMTX 2 MID PAUSE SET 3 AUTO REDIAL 1 REDIAL TIMES 2 REDIAL INTERVAL 3 TX ERROR RESEND RESEND TX FROM 4 ERASE FAILED TX 5 AUTO START TX Enables disables error correction during transmission ON or OFF Sets the length of the pause you insert into a dialing sequence 1 to 15 seconds 2 seconds Sets the number of times the MultiPASS C2500 will redial a number if it fails to get a response on the first attempt and the interval between redial attempts ON or OFF Sets the number of retries 1 to 10 times 2 times Sets the period of time between redialings 2 to 99 minutes 2 minutes Sets whether the fax redials if an error occurs while sending ON or OFF If TX ERROR RESEND is on sets which pages to resend ERROR amp 1ST PG sends the error page and the first page of the fax ERROR PAGE sends the error page only ALL PAGES sends the entire fax Sets whether the fax in memory is erased if an error occurs during sending ON the document is erased after all redialing attempts whether successful or not OFF the document stays in memory until it is sent successfully
31. handling letter legal A4 Commercial 10 or European DL envelopes Prints on plain paper and all Canon specialty papers including T Shirt Transfers and Fabric Sheets Plain Paper Fax O O O O O O OnO O O O 20 page automatic document feeder ADF 6 seconds page transmission at 14 4 kbps 42 page memory receives even when computer is off Fax print speed of approximately 4 ppm BC 20 Black BJ cartridge Automatic FAX TEL switching so you can use one line for both Telephone answering machine interface Send and receive manually 106 autodial numbers 16 one touch 90 speed dial keys Automatic redial up to 10 times Distinctive ring detect One hour battery backup for power failure protection 1 2 Introduction Chapter 1 PC Fax Fax pages without printing them first Fax directly from most Windows applications Receive faxes to your computer to view save print or delete Personal Address book and fax logs Custom coversheets 24 hour fax transmission delay Plain Paper Copier O O O O Up to 99 copies 360 x 360 dpi with smoothing Prints multiple copies up to 4 ppm Auto halftone with 64 levels of gray Monochrome Scanner QO O O TWAIN compatible Resolution at 203 x 196 dpi fine and 203 x 96 dpi standard 20 page automatic document feeder MultiPASS Desktop Manager for Windows Q O Manages faxing scanning and telephone activities including the phonebook in a single interface Incl
32. is for printing on transparency stock Use Canon Transparencies CF 102 to achieve the highest possible color fidelity Chapter 2 Using the MultiPASS C2500 as a Printer 2 17 Back Print Film This mode is specifically configured for printing on back print film such as Canon s Back Print Film BF 102 This print medium is a mylar based translucent sheet on which colors look good and appear very vivid when shown with a backlighting device This setting causes the printer to print a mirror image on the back print film when used with a backlighting device the image is normal Also select this Media Type when you are printing on Canon s T Shirt Transfers TR 101 High Gloss Film This selection is for printing photographic images at a high resolution You use the high gloss film when you want the image to retain the glossy texture and look of a photograph This mode is for printing on Canon s High Gloss Film HG 101 Fabric Sheets This selection is for printing on a textile surface for use in making banners flags scarves and various arts and crafts products Use Fabric Sheets FS 101 which are specifically designed for Canon printers Envelope Select this Media Type when printing on any type of envelope Other Paper This selection is available for special media types other than those listed above About Button Click the About button in the Paper sheet to bring up a dialog box with the version of your printer driver
33. manual receiving you can set the unit to automatically answer the phone and switch to automatic receiving the incoming fax after it rings for a certain amount of times O MEMORY RX Determines whether or not documents are received in memory The following table shows how the FAX INCOMING RING function works with the FAX TEL AUTO SW setting Settings Rings FAX TEL AUTO SW OFF The MultiPASS C2500 never rings INCOMING RING OFF FAX TEL AUTO SW ON The MultiPASS C2500 does not FAX INCOMING RING OFF ring when it receives a fax but does ring when it receives a telephone call FAX TEL AUTO SW OFF The MultiPASS C2500 rings to FAX INCOMING RING ON alert you that a call is coming in or FAX TEL AUTO SW ON FAX INCOMING RING ON The telephone can be attached to either of the telephone or answering machine jacks on the MultiPASS C2500 Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 51 Customizing the FAX TEL AUTO SW Feature When you plan to use the MultiPASS C2500 for both fax communications and telephone calls you select FAX TEL AUTO SW in RECEIVE RX SETUP see page B 5 The FAX TEL AUTO SW function also allows you to O Change the amount of time the MultiPASS C2500 uses to check incoming calls O Change the number of times the MultiPASS C2500 rings when it receives a call O Set the MultiPASS C2500 to attempt to receive a fax or to immediately disconnect after receiving a call When
34. neh piece ee __SET p PRINT 15T PG ONLY CJ YES NO 3 34 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Press or O Press to print the first page of the fax or to print the P pag Pp entire document ANAN h TX RX NO 0002 OGP PRINTING P0011 001 5 Press STOP to a complete the p The MultiPASS C2500 returns to procedure SY standby mode Sending a Document Stored in Memory to Another Location Documents stored in memory can easily be sent out again For instance if you get an error or busy signal when sending a document from memory you can send it to another destination without scaning it again provided you have set ERASE FAILED TX to OFF see page B 4 You can also send a document received in memory from another fax machine to another location ea CA The light comes on Then press MORY y MEMORY REFERENCE MEMORY M P 1 DELETE DOCUMENT REFERENCE Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 35 ise U oF A ory vc N MEMORY REFERENCE to select P 5 MEMORY TX MEMORY TX 5C Then press SET OSET p MEMORY TX LC e TX RX NO ao Use A or v to A select the TX RX OA S p NOC Bans number of the 1 sO fax you want to send The SET ien press s j Gn CJ r SELECT LOCATIONS Enter the fax O You can use regular dialing speed dialing or coded number s you speed dialing in any combination want to send the Press SET twice The Multi
35. of the benefits it provides are bidirectional communication between computers and peripheral devices a higher speed data transfer rate and protection against data loss due to noise interference Inksaver You can enable or disable economy printing ink saving feature when receiving faxes By enabling the INKSAVER mode ink consumption can be decreased by as much as fifty percent resulting in a longer effective cartridge life Ink tank The special type of ink container housed by the BJ cartridge The BC 21 Color BJ cartridge contains two ink tanks one color BCI 21 color which includes cyan yellow magenta and one black BCI 21 Blk Intensity The amount of color More intense or more saturated colors are more pure Less intense or less saturated colors are less vivid Interface port The MultiPASS C2500 comes with one IEEE 1284 bidirectional parallel interface port located on the back of the unit You attach the cable that connects your computer and MultiPASS C2500 to this port J Jack The telephone receptacles RJ11 type on your wall or in your MultiPASS C2500 used to connect the MultiPASS C2500 to the telephone line telephone answering machine or data modem L Landscape orientation Refers to printing across the length of the page as opposed to portrait orientation printing across the width of the page Line feed A printer function that advances the paper one line Glossary M Manual feed A meth
36. of the viewing area To display other areas of the page full size move the cursor to the small box Click and hold the left mouse button to move around the box When you reach the area of the document you want to display full size release the button You can use the Document Movement Controls to move various portions of the document into view Click on the four arrows to move around the page Using the Color Advisor Command Buttons The Color Advisor provides several command buttons Cancels each successive action you have taken Repeatedly selecting the Undo button cancels each action you have made during this session There are some actions the Color Advisor cannot undo in these cases the Undo button is not available it appears dim Restores the action you canceled with the Undo button Prints the entire document using the current coloring and returns to the original application program Exits the Color Advisor and returns to the original application program You can also press Ese to quit Prints the page displayed in the document viewing area and returns to the Color Advisor Use this button to evaluate your current color selections on paper Displays on line help for the Color Advisor C 16 Using the Canon Color Advisor Appendix C Glossary G a0090000230 09 38 A Activity report Journal of fax transactions both sent and received Address Book The electronic Address Book provided by the M
37. or cancel the operation You cannot use the names associated with the templates included with the Color Advisor Once you create a coloring template you can select it later when printing similar documents Selecting and Applying Colors There are three tools available to help you select color and enhance your document O Paint Box O Background O Text Enhance Using the Paint Box Tool You use the Paint Box to select a color that you want to assign to an area of your document Follow these steps Click on the O Make sure the document you want to Paint Box color is in the viewing area tool button O When you move your cursor over the r Paint Box area your cursor changes to the Grab color cursor which looks like an eye dropper C 10 Using the Canon Color Advisor Appendix C C2 To select the Then select an area of your document current color click on the color you want to select You use the following buttons to apply color O The Color Advisor assigns the selected color to the selected area Apply Color to Similar spilling can of paint button Enters a coloring mode in which the selected color is applied to similar text or similar graphics objects throughout the document Apply Color to 1 paintbrush button Enters a coloring mode in which colors are applied to text and graphics objects as you select each object You can manually change some of the colors in the Paint B
38. receive mode Fax tone is not detected MultiPASS C2500 starts ringing F T RING TIME Pick up the Default setting 15 sec telephone to talk within 15 seconds ae ee eee F T SW ACTION DISCONNECT Receive Default setting or Disconnect 7 MultiPASS C2500 disconnects the call RECEIVE Default setting I If you do not pick up the telephone Not all fax machines are capable of sending a fax tone If you set F T SW ACTION to RECEIVE the MultiPASS C2500 switches to receive mode automatically and starts receiving the document If no document comes in it disconnects after approximately 35 seconds 3 54 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Using the MultiPASS C2500 4 for PC Faxing 929993090999 Using the MultiPASS C2500 and the MultiPASS Desktop Manager you can PC fax documents from any Windows application that supports printing PC faxing is the ability to send a fax from an application without first printing the document This chapter describes Using the MultiPASS Desktop Manager Using the Address Book Sending PC faxes O Q O O Receiving faxes to the MultiPASS Desktop Manager O Sending faxes using Software Envelopes O Using the Fax Log bey bad E O Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 1 Using the MultiPASS Desktop Manager The MultiPASS Desktop Manager coordinates printing scan
39. s outline and removes the color from the object itself When text and objects are stacked on top of each other the Color Advisor scrolls through the objects each time you click the mouse Successive clicks color and uncolor objects from front to back or from top to bottom After the bottom object is colored the next click colors the top object and uncolors the bottom object For example consider the following text and object The first mouse click colors the text The second click colors the filled area of the rectangle The third click colors the outline of the rectangle O O 90 O The fourth click colors the text again C 6 Using the Canon Color Advisor Appendix C Selecting Your Coloring Template Selecting a coloring template causes the Color Advisor to apply an automatic set of colors fonts text enhancements and background to your document The different color templates cause different colors and design elements to be assigned Follow these steps to select your color template 1 Select the coloring template menu button 2 Make your selection to identify the coloring template you wish to use The Color Advisor applies color changes to the document in the viewing area O You can select Original to restore your document to the state it was in when you first opened the Color Advisor O You can select any of the standard Color Advisor coloring templates card newsletter poster presentation
40. select a variety of background graphics for your document Click on the background button to see the selectable options There are several different backgrounds such as business stamps and borders Text Enhance tool Allows you to apply special effects to text 18 points in size or larger within your document Special effects include embossing drop shadows fade to black and more Click on the down arrow next to the text enhance button to view the selectable special effects Golor Advis be 2 Og cS 2g S1 O Appendix C Using the Canon Color Advisor C 5 Coloring a Document You add color to a document with the colors displayed in the Paint Box in two ways O You can select a coloring template and specify objectives which allow the Color Advisor to automatically color text and objects based on the template and objectives O You can manually color text and graphics in the document by highlighting areas and assigning colors As you move your mouse over your document areas of text or objects are highlighted by a rectangle A single mouse click colors highlighted text or graphical objects with the currently selected color in the Paint Box For graphic objects such as a rectangular box the Color Advisor keeps the brush pattern used in the original document If you click on the same highlighted object a second time without moving the mouse the Color Advisor colors the object
41. settings appear in the settings boxes O When you click OK to the Paper Setting dialog box the custom settings appear in the Paper Size dimensions diagram 2 16 Using the MultiPASS C2500 as a Printer Chapter 2 Media Type Option Click on the arrow next to the Media Type setting to select one of the following types of paper from the drop down list Media Type Plain Paper Coated Paper Transparency Back Print Film Glossy Paper High Gloss Film Fabric Sheet Envelope Other Paper You can experiment with different settings to see what type of results you can achieve on different types of media For best results when printing on special papers follow the instructions that are included with the paper Plain Paper This setting is for printing on ordinary bond paper This selection sets the color dots generated by the printer to yield the highest quality printed image for this type of paper with minimal bleeding of colors Also use this setting for Canon s Bubble Jet Paper LC 301 Coated Paper This mode is specially configured for printing with Canon Coated Paper LC 101 The LC 101 paper is designed to minimize the spread of the individual color dots that make up the printed image and to produce more vivid color This paper produces the highest quality color printouts from the printer Do not use coated paper when printing with the BC 20 Black BJ cartridge A Note Transparency This mode
42. slow beep press START COPY to receive a fax MultiPASS C2500 Set for an Answering Machine the ANS HOOK UF light is on and the MANUAL light is off When someone calls using the number assigned for telephone communication the MultiPASS C2500 rings with the pattern you registered When the unit rings the answering machine connects and then takes over the call When someone sends a fax using the number assigned for fax communication the MultiPASS C2500 receives the document automatically MultiPASS C2500 Set for Automatic Switching Between Fax and Telephone Calls The MultiPASS C2500 monitors all incoming calls for all the numbers with DRPD The MultiPASS C2500 answers the telephone for you and checks to see if the call is from another fax machine or from a person wanting to talk to you If the call is from another fax machine the MultiPASS C2500 automatically receives the document If the call is from a person the MultiPASS C2500 rings to alert you to pick up the telephone No matter which number receives a call if you hear a slow beep signifying another fax trying to send you a document press START COPY to receive the document Chapter 6 Using a Telephone Answering Machine or Modem 6 19 6 20 Using a Telephone Answering Machine or Modem Chapter 6 Activity Reports Generated by the MultiPASS C2500 gt This chapter describes how to print reports generated by the MultiPASS C2500 These reports include act
43. tab allows you to specify printer port settings spool settings and time out settings You see this tab when you open the Properties dialog box from the Printers folder but not from within a Windows application General D tais Paper Graphics Setting A Canon MutiPASS C2500 Printer Print t the following pork R Print using the following diker r oe DEFINE THE PRINTER S PORT SPECIFY THE anon MutiPass C2500 Printer New Divers Capture Prine Potts i End Capture RR E i if TA A Timga t setings i Not selected Transmission roly 45 seconds SPECIFY SPOOL SETTINGS PRINTER DRIVER o SPECIFY TIMEOUT SETTINGS H SPECIFY PORT SETTINGS O Paper This tab allows you to specify page orientation paper size and type of print media The printing options on this tab are the same for both Windows 95 and Windows 3 1 See page 2 12 for details SPECIFY PAGE Selected Paper isual Buide SPECIFY TYPE ORIENTATION SPECIFY SIZE TRE FEREENA a a OF PAPER a teehee hats Plain Paper hey Ve tote ae as J Cancel F OF PAPER 2 8 Using the MultiPASS C2500 as a Printer Chapter 2 O Graphics This tab allows you to specify print quality color model and print model The printing options on this tab are the same for both Windows 95 and Windows 3 1 Ho
44. tank is properly seated in its slot l Maintaining the MultiPASS C2500 Chapter 8 Maintaining the MultiPASS C2500 8 15 Close the printer cover Press the pi ae The cartridge holder then moves to the CARTRIDGE O P home position on the right side of button Ny the unit Ai Whenever you unplug the MultiPASS C2500 make sure the BJ cartridge is in the home position on the right side If you unplug Norg the unit while it is printing or move the BJ cartridge from the home position the cartridge will not be capped and may dry out 8 16 Maintaining the MultiPASS C2500 Chapter 8 Storing BJ Cartridges Once you unwrap a BJ cartridge you must install it in the MultiPASS C2500 or store it in the BJ cartridge storage compartment in the paper cassette 25 SA Epo cH sa om When you remove the BJ cartridge from the MultiPASS C2500 the print head is exposed to air which can cause it to dry out and clog Be sure to store the BJ cartridge in the storage compartment Transporting the MultiPASS C2500 If you need to transport the printer be very careful Remove the O Store the cartridge in the BJ cartridge storage BJ cartridge compartment O If you need an extra storage compartment you can purchase the SB 20 cartridge container Call 1 800 671 1090 for information O Do not ship the MultiPASS C2500 with a BJ cartridge in the cartridge holder Chapter 8 Maintaining the Mult
45. the MultiPASS C2500 as a Copier and Scanner Chapter 5 You can use the MultiPASS C2500 for telephone calls in one of two ways O With a telephone connected to make calls or for remote receiving O With an answering machine connected to receive phone messages This chapter describes O Using a telephone attached to the MultiPASS C2500 Using the MultiPASS C2500 with an answering machine O O Using the MultiPASS C2500 with a data modem O Dialing voice calls with the MultiPASS Desktop Manager O Using the Distinctive Ring Pattern Detection DRPD feature Chapter 6 Using a Telephone Answering Machine or Modem 6 1 S Using a Telephone Answering 6 Machine or Modem 99999 9J 9 39 Using a Telephone Attached to the MultiPASS C2500 The procedures in this section assume you are using your MultiPASS C2500 on a shared fax telephone line Make sure the FAX TEL AUTO SW is set to ON in the LCD menu system see page B 5 Making a Speed Dial Telephone Call To dial a telephone number at the press of one or three buttons use one touch or coded speed dialing The speed dialing telephone numbers must be registered in your MultiPASS C2500 Ci T Press the one touch or coded speed dialing p TEL 1234567 buttons you 01 CANON PHONE wish to call O Ifa number is not registered for the speed dialing buttons you press the LCD displays the message NO TEL Make sure you pressed the correct speed dia
46. the sacl The cartridge holder then moves to the a CARTRIDGE O P center of the unit button 2 Open the Grasp both sides and lift it up printer cover Do not try to move the cartridge holder manually or you may damage the unit If the cartridge holder does not move and the unit beeps several times unplug the MultiPASS C2500 and let it cool for several minutes The device has an automatic protection mode that prevents it from overheating After allowing it to cool plug the unit in again and press the CARTRIDGE button to move the cartridge holder Caution Chapter 8 Remove the O The color ink tank is on the left the black ink tank is on empty ink tank the right O Grasp the tab on the top of the tank and pull forward to release the ink tank O Then lift the ink tank up and out of the BJ cartridge unit O Dispose of the ink tank properly You may want to place it in a plastic bag to keep from spilling any residual ink Take the new ink O Remove the orange protective cap tank out of its packaging O Do not touch the bottom of the ink tank you may get ink on your hands 8 14 Maintaining the MultiPASS C2500 Chapter 8 Slide the new ink tank into the empty slot 6 Press firmly on the tab on top of the new ink tank until it snaps into place O If you are replacing both tanks repeat steps 3 through 6 for the other ink tank O Make sure each
47. to start sending receiving copying and other operations ANS HOOK UP and MANUAL button When both lamps are off the MultiPASS C2500 is set for automatic receiving Press to light ANS HOOK UP when an answering machine is connected Press to light MANUAL for manual document receiving HOOK button Press to engage or disengage the telephone line hands free dialing PAUSE button Press to enter pauses between digits when dialing or registering fax numbers REDIAL button Press to dial the previous number dialed with the numeric buttons CODED DIAL button Press this button once followed by a two digit code to dial a fax telephone number registered for coded speed dialing Numeric buttons Use these buttons to enter numbers and names when registering information and to dial fax telephone numbers that are not registered for automatic dialing 1 10 Introduction Chapter 1 Numeric Buttons Use the numeric buttons to enter phone numbers when dialing and to enter text numbers and symbols when registering names One touch Speed Dialing Keypad FUNCTION SET DATA DELAYED MEMORY REGISTRATION TRANSMISSION POLLING REFERENCE a a Tc REPORT A HELP f lt SPACE gt fico Jo Ce CLEANING _OLEAR V_ rie priv facta _ ts 16 Ses i SO FUNCTION key Use to select special functions such as Data Registration and Polli
48. you are faxing documents that contain photos you can use the AUTO HALFTONE setting in the USER SETTINGS menu With this setting turned on areas of the document that contain photos are automatically scanned with 64 levels of gray rather than just two levels black and white This results in a much better reproduction of the photograph AUTO HALFTONE ON is the default setting To turn AUTO HALFTONE ON if you previously turned it OFF follow these steps 1 FUNCTION Aiea Lj P The light goes on Then press DATA DATA 7 DATA REGISTRATION Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 21 Use A or v to A select USER vC p DATA REGISTRATION SETTINGS 8 2 USER SETTINGS SET Then press SET p USER SETTINGS 1 DATE amp TIME Use A or v to A select AUTO vE p USER SETTINGS v 5 AUTO HALFTONE G co J p AUTO HALFTONE OFF Use A or v to A select ON J p AUTO HALFTONE 5C Then press SET SET _ p EERE CJ 6 SCANNING CONTRAST Press STOP to complete the p The MultiPASS C2500 returns to procedure standby mode 3 22 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Setting the Scanning Contrast You can adjust the scanning density by changing the contrast control in the USER SETTINGS menu For light originals choose the DARKER setting For dark originals choose the LIGHTER setting STANDARD is the default and it is acceptable for most settings When you s
49. you select the FAX TEL AUTO SW you can also set these options O RING START TIME When a call comes in the MultiPASS C2500 checks to see if it is a person wishing to speak with you or a fax machine trying to send a document If your MultiPASS C2500 does not have enough time to detect the fax tone it assumes the call is from a telephone Use this option to increase the time the MultiPASS C2500 takes to check whether a call is from a fax machine or a telephone You can select a ring start time from 0 to 30 seconds the default is 8 seconds O F T RING TIME When your MultiPASS C2500 is set to receive both fax and telephone calls automatically it rings to alert you when the call is from a person If you do not pick up the telephone within a certain amount of time the MultiPASS C2500 stops ringing Use this option to change the number of times the MultiPASS C2500 rings from 10 to 45 seconds The default is 15 3 52 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 O F T SWITCH ACTION Some older fax machines do not send a fax tone the CNG tone that warns the receiving fax machine that a fax is coming If such a call comes in the MultiPASS C2500 may think that the call is a voice call and it rings you to alert you of the call the amount of time it is going to ring is determined by F T RING TIME setting above If you do not answer the call one of two things can happen 1 Ifyou set F T SWITCH ACTION RECEIVE the MultiPASS C
50. 0 as a Printer 2 21 Print Model Options Print Model settings help you select the best combination of print settings to match your printing requirements Automatic Use the Automatic setting for most of your printing needs When you click on Automatic the printer s intelligence automatically selects the appropriate settings to give you the highest quality output for your print job O Use the Automatic setting to get high quality printed output for most of your printing needs A Note O Ifyou are an advanced user and you would like to select the advanced settings Color Selection Halftoning Color Adjustment and Intensity see Creating a custom print model on the next page Graphics and Text If your document has a strong mix of graphics and text and you want to maintain exceptionally crisp edges and lines in your document click on Graphics and Text Photo Click on Photo to print scanned photographs or bitmapped images Custom If you are an advanced user and you want to choose the advanced settings select Custom and then click on the Option button below the Custom icon O The Custom Setting dialog box appears 2 22 Using the MultiPASS C2500 as a Printer Chapter 2 Creating a custom print model When your Color Model is Color you see this Custom Setting dialog box Jo inea 4 ite When your Color Model is Monochrome you see this Custom Setting dialo
51. 1 CANON or Press CODED DIAL and enter the appropriate two digit coded speed dialing code OOKO CODED DI A N A p OTO p TELa 1234567899 Q OTO 00 CANON QO If a number is not registered for the button or codes the LCD displays NO TEL message Make sure you pressed the correct button or entered the correct code and that the number you want to dial is registered correctly If you make a mistake press STOP Then press the correct one touch speed dialing button or press CODED DIAL and re enter the code If the ALARM light is flashing for any reason correct the error and press STOP If necessary refer to Chapter 9 Troubleshooting Five seconds after you press the speed dialing button or enter the code the MultiPASS C2500 starts scanning your document Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 27 Sending a Document Using Group Dialing Feed the O document Choose the O group you wish to send to Press START COPY O O O O Place the document face down in the ADF DOCUMENT READY Press the one touch speed dialing button or press CODED DIAL and the code under which you registered the group TEL GROUP DIAL O2 CANON GROUP TRANSMIT XXXX SCANNING DOC P001 The MultiPASS C2500 starts scanning your document into memory five seconds after you select the group to which you will send the fax even if you do not press START COPY ten seconds if you are sendin
52. 16 4 0 mm margin on the top and bottom that are not picked up by the scanner Appendix A Specifications A 7 MultiPASS Desktop Manager for Windows System Requirements IBM compatible PC 386SX or higher processor 4 MB of memory 27 MB of free hard disk space Windows 95 or Windows 3 1 General Specifications Power Source 120V 60HZ Power Consumption Max Approx 30 W Maximum Min Approx 7 W Standby Dimension W x D x H 18 8 x 19 0 x 14 0 477 mm x 482 mm x 355 mm Weight 17 2 lb 7 8 kg Environmental Conditions Temperature 41 F 90 5 F 5 C 32 5 C Humidity 10 to 90 RH A 8 Specifications Appendix A LCD Menu System B 9909339309093 Default settings are shown in bold 1 SPEED DIAL SETUP Option Description Settings 1 1 TOUCH SPD DIAL Register one touch speed dialing numbers and names 2 CODED SPD DIAL Register coded speed dialing numbers and names 3 GROUP DIAL Register group dialing numbers and names 2 USER SETTINGS Option Description Settings 1 DATE amp TIME Set the date and time 24 hour clock using the numeric buttons 2 UNIT TELEPHONE Enter your fax number using the numeric buttons up to 20 characters 3 UNIT NAME Enter the name you want to appear at the top of each fax page you send up to 24 characters 4 TX TERMINAL ID Sets the parameters for the identification header that appears on every page you send TTI 1 TTI
53. 2 Fine Click Fine mode to smooth out jagged or rough edges of text or graphics In this mode the print head makes multiple passes to eliminate banding and bleeding This setting is selectable with both Standard and High Print Quality settings to give you excellent printed output but it takes longer to print Image Color Printing This mode which is available in Windows 95 only allows applications that support Image Color Matching to match colors more accurately To find out if your application supports Image Color Printing see the documentation that came with your software Color Model Options The Color Model options allow you to choose between Color and Monochrome black ink only printing Color Model Color Monochrome Color Click the Color icon when you want to print your document using the full spectrum of color This mode allows you to select various halftoning and color adjustment methods O Make sure you have the BC 21 Color BJ cartridge installed before you print with Color Monochrome Click the Monochrome icon if you are going to print your document in black ink only This mode prints using 256 shades of gray and allows you to select various halftoning methods O You can print in black ink only using either the BC 20 Black BJ cartridge or BC 21 Color BJ cartridge For the best print speed when printing in black or grayscale use the BC 20 Black BJ cartridge Chapter 2 Using the MultiPASS C250
54. 20 A 5 720 x 360 dpi 1 2 2 20 A About button 2 18 Accessories 1 4 Activity Management Report 7 2 7 4 7 7 Activity reports 7 1 12 generating 7 4 Adding pages document 1 20 Address book 1 3 adding entry 4 12 13 adding Fax Group 4 14 15 deleting an entry 4 17 editing an entry 4 15 exporting 4 19 20 importing file 4 17 19 printing 4 21 sorting entries 4 16 using 4 11 21 6 9 window 4 7 ADF 1 2 3 1 7 A 4 jams 9 3 4 remove document 1 21 22 ALARM light 1 10 ANS HOOK UP button 1 10 6 6 Answering machine 1 2 message 6 5 using 6 1 19 Applicable line A 4 Assorted Paper Starter Kit 2 4 Auto dial numbers 1 2 Auto halftone 1 3 AUTO HALFTONE setting 3 21 22 Authorized Service Facility ASF 1 6 9 1 Automatic dialing 3 26 27 paper feed 1 2 print model 2 22 redial 1 2 3 29 Automatic Document Feeder ADF 1 2 3 1 7 A 4 jams 9 3 4 remove document 1 21 22 B Back print film 2 3 2 1 Backlighting device 2 3 Battery backup 1 2 BBS 1 4 5 BC 20 Black BJ cartridge 1 2 2 21 A 3 BC 21 Color BJ cartridge 2 21 A 3 Bidirectional parallel port 1 2 1 8 A 3 BJ cartridge 1 2 2 21 A 3 cleaning 8 4 guidelines 8 5 7 maintenance 8 5 6 replacing 8 8 13 storage compartment 1 8 storing 8 17 Black amp white 2 24 Bubble Jet Paper LC 301 2 4 Bulletin board services 1 4 5 8 Index C Canadian support 1 4 Cancel sending 3 31 32 Cano
55. 2500 s memory for automatic dialing so that you can save time dialing frequently called destinations Regular dialin Pressing the individual numeric buttons to dial a fax or telephone number Remote receiving ID A two digit code that enables you to manually activate a fax using a telephone that is connected to the MultiPASS C2500 The default code is 25 Remote reception Activating a fax by answering a telephone that is connected to the MultiPASS C2500 but that is not located near the unit You need to dial a remote receiving ID number to start remote reception Resolution The measurement of a printer s quality expressed in dots per inch dpi Low resolution causes font characters and graphics to have a jagged ae ae Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 720 x 360 dpi Restricted reception The ability of your MultiPASS C2500 to restrict incoming documents With this feature turned on the MultiPASS C2500 will receive documents only from speed dialing numbers registered in the unit Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system When you pulse dial you hear clicks When you touch tone dial the most common dialing system you hear tones RX See Receiving S Sender ID Information printed at th
56. 2500 will switch to fax receive mode automatically at that point and start to receive the document If no document comes in it disconnects the call after approximately 35 seconds The default is RECEIVE 2 Ifyou set F T SWITCH ACTION DISCONNECT the MultiPASS C2500 will disconnect the phone call immediately freeing up your phone line at that point If you subscribe to Distinct Ring Pattern service from your telephone company you will select DRPD Distinct Ring Pattern Detector in the RX MODE submenu For each number assigned to your line you will be able to choose whether it will be reserved for fax reception only FAX voice telephone call only TEL or for both fax and telephone reception FAX TEL AUTO SW If you choose FAX TEL AUTO SW for any of the numbers the instructions above and the ones in the next few pages will be helpful to you For more information on DRPD see page 6 11 x a amp 9 F e f g u Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 53 What Happens When FAX TEL AUTO SW Is Selected Telephone call g Fax OF Document sent automatically Fax Document sent manually Y pae MultiPASS C2500 answers without ringing Telephone charges begin for caller y Y MultiPASS C2500 listens for fax tone Document received for 8 sec automatically RING START TIME Fax tone is detected Sat and MultiPASS C2500 Default setting 8 sec switches to
57. 8 5 BJ Cartridge and Ink Tank Maintenance eeesssesssssssessesesserrerersrrrererseeres 8 5 LISIN OK oae norra irse beets SEa eed tae ee T EEA 8 7 Replacing the BJ Cartidge sriceeriiiiiniiiepiiieo ratne kea iE ae 8 8 Replacing an Ink Tank in the BC 21 Color BJ Cartridge esere 8 13 Storing B Cartridges cecsudstcastuntesuraineriscsnd ENE E ives ion AES ROES OSERE 8 17 Transporting the MultiPASS C2500 sssseseseseressseseresrstssrtrttssiseriratirararerererene 8 17 xii Contents 9 Troubleshooting Paper Jasa aa tiie insane deat et N EErEE E Rivas ees 9 3 Automatic Document Feeder ADF Jam iessssssssssreresrrsrresssrssssssssssssssessre 9 3 Paper Cassette Jams sieis so t laws ieee beadl eeepc E ar E a 9 5 LED iMGSSAGES eminen niitan Eae iaaa edhe sebved dana evoete gave sats ENN SENEE 9 7 Intormnaton Messages susit n ea eer erae E E R SES te 9 7 Error MESSAGES eadeni o EEE E S EETAS E EEEE 9 9 Printing Problems aaee aE mE eS E IEEE E E AER consents 9 11 Faxin Problems ern eea parer e Ee Aa EAEE A RARE revava cath aSeaeeeteneu haces sseaabensy 9 19 Copying Problems so rier ot er seein eben E EE etd aie 9 24 MultiPASS Desktop Manager Problems esesssssssssersrsesssrersesrisersessesressssesesrens 9 25 Disabling the MultiPASS Server cccccccceecesesseeeseerserersessssseesesesesneeensees 9 25 Uninstalling the MultiPASS Desktop Manager ccccccccceeeseesseesesreeneees 9 28 Using MultiPASS Diagnostics eierens eect terete aai 9 29 Appendix A
58. ASS C2500 is operating properly Contact the other party and have them check their machine Faxes do not print The BJ Cartridge may not be installed correctly Be sure to remove the orange tape from the BJ cartridge before you install it in the MultiPASS C2500 see page 8 11 Make sure the BJ cartridge is installed correctly see page 8 8 Clean the print head several times see page 8 4 Try another BJ cartridge Fax images print You may not be using blotched or uneven ECM sending receiving The other party s fax may have a problem ECM sending receiving should eliminate such problems However if the telephone lines are in poor condition you may have to try again Remember the sending fax usually determines document quality Be sure the other party s top cover and scanning glass are clean 9 22 Troubleshooting Chapter 9 Problem Cause Solution You cannot dial The telephone line may not be connected to the MultiPASS C2500 The MultiPASS C2500 may not be set for the type of telephone line in use pulse tone Be sure the telephone line is correctly connected to the MultiPASS C2500 see your Setup Guide If you have a pulse line be sure the MultiPASS C2500 is set for pulse dialing see page B 2 The MultiPASS C2500 switches to fax mode while you are talking on the phone light is on The ANS FAX SWITCH option is ON Press the ANS HOOK UP MA
59. D DIAL SETUP p SPEED DIAL SETUP 1 1 TOUCH SPD DIAL p TEL REGISTRATION 2 CODED SPD DIAL p CODED SPD DIAL 00 3 14 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Use A or v to O Select a number between 00 89 select the two iai A digit code you want to assign LA p CODED SPD DIAL to the number BC 15 INE pice SEN cy p CODED SPD DIAL e 1 TELEPHONE NUMBER Press SET SET i X TELEPHONE NUMBER Enter the O The number can be up to 120 digits party s number x C o e 2 D 3 0 a al p TELEPHONE NUMBER TEL 3334567 SET Press SET gt TELEPHONE NUMBER to register ae DATA ENTRY OK the number C7 Enter the name O Use the numeric buttons then press SET to register the name O To assign additional coded speed dialing numbers start from step 4 O Press STOP to complete the procedure the MultiPASS C2500 returns to standby mode Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 15 Setting Up Group Dialing Group dialing allows you to dial a group of numbers so you can send the same document to several destination You must register the numbers as a group under a one touch speed dialing button or a coded speed dialing code You must first register the one touch speed dialing and coded speed dialing numbers before you can enter them in a group dialing number A Note Registering a Group Dialing Number Press FUNCTION ije ie FUNCTION
60. E LIGHT ALARM LIGHT ONE TOUCH SPEED DIALING KEYPAD SPECIAL FUNCTION KEYS Canon D ro OO le mam somno oe OO OOO numeric CARTRIDGE BUTTON CODED DIAL REDIAL stor O PAUSE BUTTON FINE OR STANDARD BUTTON HOOK stanticoPy ans Hook UP OR MANUAL PRINTER button ight Press to send control to MultiPASS Desktop Manager Make sure PRINTER light is off when the MultiPASS Desktop Manager has control RESUME button This button is used to resume printing from your computer after correcting an error such as out of paper LCD display Displays messages and prompts during operation Displays selections text numbers and names when registering information IN USE light Lights when your MultiPASS C2500 is using the telephone line Chapter 1 Introduction 1 9 ALARM light Flashes when an error occurs when the MultiPASS is out of paper or ink or when received documents are stored in memory One touch speed dialing keypad Special function keys Use these keys for one touch speed dialing and to perform special operations CARTRIDGE button Press to move the BJ cartridge holder to and from the center position STOP button Press to cancel sending receiving or registering data or to cancel any other operation FINE or STANDARD button Use to set resolution for the type of document you want to send or copy START COPY button Press
61. ECM The document may have gray or colored background and the auto halftone feature is sending the document as a photograph The other party s fax may not support ECM Change the AUTO HALFTONE option to OFF Some fax units do not support ECM transmission If the other party s fax does not support ECM transmission then the document is sent in the normal mode without error checking Cannot receive a document automatically The MultiPASS C2500 must be set to receive automatically RX RESTRICTION may be set to ON Other For the MultiPASS C2500 to automatically switch from telephone to fax document reception the ANS HOOK UP and MANUAL lights must be off Press the ANS HOOK UP MANUAL button to turn them off If RX RESTRICTION is set to ON the MultiPASS C2500 will only receive faxes from numbers that have been registered for one touch or coded speed dialing Make sure you have printed out any document received in memory see page 3 47 Print an activity report and look for an error code see page 7 7 Make sure paper is loaded in the paper cassette Make sure all phone line connections are secure 9 20 Troubleshooting Chapter 9 Problem Cause Solution The MultiPASS C2500 does not switch auto matically between telephone and fax transmissions Cannot receive a document manually The ANS HOOK UP or MANUAL light is on The FAX TEL AUTO SW maybe set to OFF
62. High Gloss Film HG 101 is recommended for 720 x 360 dpi printing it is available in letter size Canon s High Gloss Film is a white film with a glossy slightly textured side and a matte finish flat side You print on the glossy side therefore load the glossy side down in the paper cassette Fabric Sheets The Fabric Sheets FS 101 for Canon Bubble Jet printers are recommended You can print banners pillow covers scarves flags and other textile items Fabric sheets are 9 5 x 14 inches Load these sheets with the fabric side down Insert the sealed edge of the sheet into the paper cassette first Canon s Fabric Sheets come with a manual be sure to look through the manual even though it is not specific to the MultiPASS C2500 and use the care and washing instructions provided for the BIC 4000 series printer Chapter 2 Using the MultiPASS C2500 asa Printer 2 3 Bubble Jet Paper water resistant The Canon Bubble Jet Paper LC 301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces You can print on either side of this paper T Shirt Transfers The MultiPASS C2500 supports Canon T Shirt Transfers TR 101 for printing special designs you can use to personalize T shirts and other items Canon s T Shirt Transfers are white on one side and have a pattern on the back Load the white side down in the paper cassette and use Back Print Film mode
63. INE IF YOU COMMUNICATE OVERSEAS Canon recommends an individual line following industry standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX unit without Call Waiting can be used with your MultiPASS C2500 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this unit to an outlet or power line shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and machines of this sort generate noise which often interferes with communications equipment and the sending and receiving of documents CONNECTION OF THE EQUIPMENT This equipment complies with Part 68 of the FCC rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be given to the telephone company This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contents iii IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in t
64. MultiPASS C2500 USER S MANUAL Canon Canon COLOR BUBBLE JET PRINTER FAX 2 COPIER SCANNER User s Manual Canon Computer Systems CUSTOMER CARE CENTER 1 800 423 2366 USA 1 800 263 1121 Canada unre Copyright This manual is copyrighted by Canon Computer Systems Inc CCSD with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or part without prior written consent of CCSI 1996 Canon Computer Systems Inc Disclaimer Canon Computer Systems Inc has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C2500 system All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your MultiPASS C2500 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective product All software is licensed AS IS as described in the license agreement enclosed with the software diskette Further CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without n
65. NUAL button to turn it off Make sure this light is off when you are available to take calls Set the ANS FAX SWITCH silent detect to OFF see page B 6 Chapter 9 Troubleshooting 9 23 Copying Problems Problem Cause Solution Cannot make a copy The HOOK button was pressed The telephone may be off hook The document may not be loaded correctly The MultiPASS C2500 may not be working propertly The BC 21 Color BJ cartridge is installed You cannot make copies if the HOOK button has been pressed Press HOOK to disable it Make sure the telephone is in its cradle Make sure a document is set in the Automatic Document Feeder and the LCD displays DOCUMENT READY Print an activity report to ensure the MultiPASS C2500 is working properly To make a copy with this BJ cartridge you must set the RX W COLOR CART option to PRINT AUTOMATICALLY see page B 7 9 24 Troubleshooting Chapter 9 MultiPASS Desktop Manager Problems Disabling the MultiPASS Server The MultiPASS Server monitors and controls all input and output on the port you use for the MultiPASS C2500 Before you disconnect the MultiPASS C2500 from its designated port such as LPT1 and or attach another device to the port you must disable the MultiPASS Server Disable the O Inthe MultiPASS Desktop Manager choose Preferences Exclusive Port from the File menu Control option In the Preferences dialog box
66. ON oe The light comes on Oe E o a 2 a q Pr w y amp REPORT rence PRINTING REPORT The Activity Management Report summarizes the sending and receiving activities of your MultiPASS C2500 The MultiPASS C2500 prints sending and receiving transactions together in the same report You can also set the MultiPASS C2500 to print sending and receiving transactions separately see page 7 4 20 12 FAX 714 444 7777 CANON COMPUTER SYSTEMS ORR ROR TO IO IO RO I kk ek eke tek ae ee ACTIVITY REPORT FORO RRO II RIOR Ik ke kek START TIME CONNECTION TEL CONNECTION ID NO MODE PAGES RESULT 06 01 11 55 18005264345 CANON FAX BACK 0017 TRANSMISSION 1 OK 00731 11 57 13102225555 JOE CANON 0016 SMISSION 1 OK 00 47 Tarts L 558888 STEPHANIE BUTLER 0018 TION 1 OR 00 35 12 53 17147774444 MICHELE SMITH OO19 F TION 1 NG 90 01 o 011 12 57 18005264345 CANON FAX BACK 0021 1 NG 0 31 0 018 17148887777 P amp G INDUSTRIAL 0022 2 OK 00 31 W N 0023 WESTERN REGION H m Chapter 7 Activity Reports Generated by the MultiPASS C2500 7 7 Printing the Lists of Fax and Telephone Numbers You can print separate lists of one touch speed dialing coded speed dialing and group dialing numbers registered in the MultiPASS C2500 Press FUNCTION FUNCTION __ Then press DATA DATA REGISTRATION tC C2 Press SET SET gt To print a li
67. Other You may have pressed START COPY after hanging up the telephone For the MultiPASS C2500 to switch automatically between telephone and fax reception the ANS HOOK UP and MANUAL lights must both be off Press the ANS HOOK UP MANUAL button on the operator panel to turn them off Check this setting and turn it on Make sure you have printed out any documents in memory Some fax units cannot send the CNG signal that tells your MultiPASS C2500 the incoming signal is from a fax In such cases you will have to receive the document manually Always press START COPY before hanging up the handset Do not press START COPY aiter you hang up the telephone o bony 5 Q e Ko 7 2 a 3 2 Cannot poll and receive from other units The other party may not have fed the document into the fax correctly Paper may not be loaded in the cassette Be sure the other party has fed the document correctly Make sure paper is loaded in the paper cassette Chapter 9 Troubleshooting 9 21 Problem Cause Solution Print quality is poor You may not be using the correct type of paper The print head may need to be cleaned The sending party may be having a problem Be sure you are using paper that meets the paper requirements for this MultiPASS C2500 see page A 1 Clean the print head see page 8 4 Make a copy on your MultiPASS C2500 If the image is OK then your MultiP
68. P ANE Z Joan Smith 555 2121 Enter the O If the person you want to call is listed in the displayed phone Address Book list click the name The name and the number phone number appear in the Phone dialog box O The Phone text box is limited to 32 characters and the Name text box is limited to 40 characters Do not include any prefix digits you typed in the Setup dialog box when you selected Preferences O These characters have special meaning Characters Activity Oto9 Dialing digits p Pause P Last pause T Tone switch over function space Display only characters ignored by the application Space cannot be used at the beginning of a number O Click the New Individual button to add a new person to the Address Book 6 10 Using a Telephone Answering Machine or Modem Chapter 6 Click the Dial O The Dialing Phone dialog box appears button O The number is dialed and you are prompted to pick up the telephone O To stop the call click the Stop button on the Dialing Phone dialog box O When the phone is answered you can pick up the telephone and talk Distinctive Ring Pattern Detection DRPD Feature Some phone companies offer a distinctive ring pattern DRP service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line If your phone company offers such a service you can have both a fax number s and a telephone number s for your Multi
69. PASS C2500 Address Book Click to see the Address Book The Address Book is a list of individuals companies and groups that you have entered and that are available for PC faxing or calling 4 4 Using the MultiPASS C2500 for PC Faxing Chapter 4 Edit Address Book Entry Click to edit information for an existing entry in the Address Book You can change or add information to existing entries New Individual Click to add a new entry for an individual or single company Include first and last name and fax and phone numbers New Group Click to create a Fax Group A Fax Group is a listing comprised of several individual entries and or Fax Groups Fax Groups allow you to send a fax to more than one individual at the same time Scanner Click to scan documents from within the MultiPASS Desktop Manager The scanned image is placed in the In Box where it can be saved printed or faxed You can save the scanned image as a file to be used in other applications or as an electronic file Stop Click the Stop button to cancel a fax or print job being sent from the MultiPASS Desktop Manager This icon is only active when you fax or print Context sensitive Help Click to start the context sensitive online Help The cursor changes to a question mark Click the question mark cursor on any item in a window dialog box or menu item to get more information Help Click the Help icon to see the online help system Click an
70. PASS C2500 as a Printer Chapter 2 O Make sure any curls are removed from the flap of each envelope Chapter 2 Using the MultiPASS C2500 asa Printer 2 33 insert envelopes O Slide the left adjustment guide to fit the width of the envelope O Place the envelopes in the paper cassette face down with flap toward back of printer O Make sure the stack rests against the back and right side of the cassette O Do not fill the paper cassette past the limit mark on the left LEFT ADJUSTMENT GUIDE PAPER LENGTH ADJUSTMENT GUIDE 2 34 Using the MultiPASS C2500 as a Printer Chapter 2 Adjust the O Lift the paper length adjustment guide guides to the envelopes O Slide both the left adjustment guide and the paper length adjustment guide so that both touch the envelopes keeping them in place O Replace the paper cassette cover Be sure to select a Paper Size of Envelope in the Paper tab N Note Chapter 2 Using the MultiPASS C2500 as a Printer 2 35 2 36 Using the MultiPASS C2500 as a Printer Chapter 2 Using the MultiPASS C2500 3 as a Stand alone Fax 9999999399 You can use the MultiPASS C2500 as a stand alone fax to send paper faxes Before sending faxes you may want to set up the numbers you plan to use for automatic dialing methods such as one touch speed dialing You can also set up the resolution and contrast of the fax reproduction This chapter describes Entering info
71. PASS C2500 dials the SET CL p number and sends the fax It then returns to standby mode O The document is erased from memory after it is sent 3 36 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Deleting a Document Stored in Memory wl Press FUNCTION n g FUNCTION Ca J The light goes on Then press pa MNON 7 MEMORY REFERENCE MEMORY wD 1 DELETE DOCUMENT REFERENCE 2 SET eaei Co gt DELETE DOCUMENT m l TX RX NO 0075 3 Use A or v to O Pressing lt or gt you can confirm the set time of the select the TX RX document and other party s fax number number of the X fax you want Pe close ts p DELETE DOCUMENT sC TX RX NO 0002 Then press SET Co p OK TO DELETE z pee YES NO Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 37 Press to delete G p TX RX NO o002 the fax or ee ERASING END to cancel G p DELETE DOCUMENT l TX RX NO 0002 meas rai a p The MultiPASS C2500 return to compere tne standby mode procedure NY Sending a Document to More Than One Location Sequential Broadcasting Sequential broadcasting sends one document to more than one location You can send to a total of 107 destinations as follows 16 destinations li One touch speed dialing Coded speed dialing 90 destinations Regular dialing numeric buttons dialing 01 destination or you can send to 105 group dialing destinations You can enter the one touch and c
72. PASS C2500 using only one telephone line Your MultiPASS C2500 will automatically detect incoming calls Based on the distinctive ring pattern the MultiPASS C2500 knows if the call is from a fax machine trying to send a document or from a telephone trying to make a voice call Use the information in this section to set up the MultiPASS C2500 for use with a DRP service For more details on the DRP service contact your local telephone company Your telephone company may have a different name for this service Also this service may not be offered in all areas Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service The setting you make with the following procedure must match the setting assigned by the telephone company Chapter 6 Using a Telephone Answering Machine or Modem 6 11 You can set the MultiPASS C2500 for the following ring patterns Normal ring Ring type of normal telephone line Double ring Two short rings at regular intervals Triple ring Short short long at regular intervals Triple ring Short long short at regular intervals Other ring type Patterns other than those described above O00000 You must set all DRPD ring numbers in the MultiPASS C2500 You select the ring pattern and then specify whether the pattern is for telephone calls faxes or both fax tel switching See the next section for details How DRPD Res
73. POSITION Selects the position of the TTI OUTSIDE IMAGE position the TTI outside the image area INSIDE IMAGE position the TTI inside the image area 2 TELEPHONE Selects the prefix for the number MARK FAX or TEL Appendix B LCD Menu System B 1 Enabling the Color Advisor You enable the Color Advisor on the Setting sheet from within the MultiPASS C2500 printer driver for Windows O You click on the green to enable the Color Advisor O Make sure the red symbol is turned off C 2 Using the Canon Color Advisor Appendix C 3 REPORT SETTINGS Option Description Settings 1 TX REPORT 1 REPORT WITH TX IMAGE 2 RX REPORT 3 ACTIVITY REPORT 1 AUTO PRINT 2 TX RX SEPARATE Enables or disables automatic printing of the transmission report PRINT ERROR ONLY prints only when a transmission error occurs OUTPUT YES sets the MultiPASS C2500 to print an activity report every time you send a document OUTPUT NO turns off the activity report feature If you choose PRINT ERROR ONLY or OUTPUT YES sets whether the first page of the fax also prints ON or OFF Enables or disables automatic printing of the reception report PRINT ERROR ONLY prints ony when an error occurs during reception OUTPUT YES prints an activity report every time you send a document OUTPUT NO turns off the activity report feature Sets the MultiPASS C2500 to print an activity management report
74. RIDGE 7 SYSTEM SETTINGS 1 RX RESTRICTION 2 DATE FORMAT 3 DISPLAY LANGUAGE 4 TX START SPEED 5 RX START SPEED 6 TEST PRINT 1 DEMO PATTERN 2 PRINTER SETTINGS 3 ALL CHARACTERS 4 NOZZLE CHECK For a complete description of these options see Appendix B LCD Menu System Be sure to look through this information to see all the options available for controlling your MultiPASS operations 3 4 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Entering Data In general follow these steps to access the menus and make selections The light comes on Press FUNCTION p FUNCTION L Then press DATA N REGISTRATION REGISTRATION aC 1 SPEED DIAL SETUP Press Aorvto O The LCD displays each of the menu titles scroll through F TE IENE vC p DATA REGISTRATION V SETTINGS pam 2 USER SETTING g 2 Li Ko G apa 9 When you see The LCD displays the first selection for the selected the menu you MENU want to access SET press SET CO p USER SETTINGS ie 1 DATE amp TIME Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 5 You can now A ka 07 i make a selection Vv Press the arrow buttons to view the in one of 15 i possible selections two ways p Enter data using the numeric buttons After selecting SET 3 DATE amp TIME value press SET O R
75. Rokk dk kok ae kok bo es4 GROUP DIAL LIST SOR ACR RIO IO a kek dk ek a CONNECTION ID CONNECTION TEL CONNECTION ID CANON GROUP 18005264345 CANON FAX BACK 13202225555 JOE CANON 17148887777 P amp G INDUSTRIAL 17147774444 MICHELE SMITH Printing the User s Data List Use this procedure to print a list of the data registered in your MultiPASS C2500 The list includes the user data settings you have entered for printing on your fax transmissions such as your name and fax phone number date and other useful information Press FUNCTION FUNCTION U P The light comes on Then press DATA DATA i DATA REGISTRATION REGISTRATION oC p 1 SPEED DIAL SETUP 7 10 Activity Reports Generated by the MultiPASS C2500 Chapter 7 Use A or v to display USER DATA REGISTRATION SETTINGS 2 USER SETTINGS Then press SET USER SETTINGS 1 DATE amp TIME PRINTING REPORT This report lists the name and number you registered during setup and a list of all current settings Activity Reports 3 Press REPORT to print a ot p user list Sample of Users Data List 06 01 96 10 12 FAX 714 444 7777 CANON COMPUTER SYSTEMS POL FRA ROTA FOR RR AO a dk a ook ee USER S DATA LIST SRT RRR IR OR rH FCA a ae ae keke USER SETTINGS aici 7144447777 sees CANON COMPUTER SYSTEMS OUTSIDE IMAGE FAX STANDARD ON as VOLUME RX CALL LEVEL Chapter 7 Acti
76. STRATION key 1 12 Dedicated fax line 3 44 Delayed transmission 3 41 43 DELAYED TRANSMISSION key 1 12 Deleting documents in memory 3 37 38 Details tab printer driver 2 8 Dialing directly 6 10 11 fax A 4 MultiPASS Desktop Manager 6 9 1 Diffusion 2 24 Dimensions unit A 8 I 2 Index Direct dialing 6 10 11 Disabling MultiPASS Desktop Manager 9 25 28 Distinctive Ring Pattern Detection DRPD 1 2 6 11 19 Document adding pages 1 20 feeder 1 2 guide 1 7 printing 2 5 6 removing ADF 1 21 22 sending 3 25 38 sizes scanner A 6 7 support 1 7 Documentation iii Documents copying 5 2 3 deleting 3 37 38 in memory 3 3 3 33 38 loading 1 18 33 20 preparing 1 17 22 restricting 3 48 scanning 5 4 7 Draft mode print quality 2 20 E ECM RX option 3 51 Effective scanning width A 6 Electronic support services 1 4 5 Enabling MultiPASS Desktop Manager 9 27 28 Entering data 3 5 10 information fax 3 2 20 name 3 8 10 numbers 3 7 8 Envelopes 2 18 printing 2 32 35 Environmental conditions A 8 Error messages 9 9 10 Extension 1 7 F F T RING TIME option 3 52 F T SWITCH ACTION option 3 53 Fabric sheets 2 3 2 18 Faceplate 3 13 Facsimile specifications A 4 5 Fast color printing 2 24 Fax communications 6 8 information entering 3 2 20 memo creating 4 27 29 number list 7 8 10 print speed 1 2 A 4 printer setup 3 4 B 7 specifications A
77. Specifications susene a arae e a ao EE TS Aae A 1 Appendix B LCD Menu System vens REEERE ET A B 1 Appendix C Using the Canon Color AdVISOr ssesseresesreseserrersersnrerrseree eens FI GIOSSALY saivicccusiinevedivsaiisleies N E cskesbbeaseian sii tieiuudasavaca eievstaav taper tana eoea voles G 1 Index sree RAAR T raladi itla RA AAT l 1 Contents xiii Contents Thank you for purchasing the Canon MultiPASS C2500 the Canon Convertible Color Printer for your home office and the whole family We are sure that your MultiPASS C2500 will provide all you need in TM one machine Color Bubble Jet scanner and copier Introduction 1 printer plain paper fax PC fax This chapter introduces you to the MultiPASS C2500 It includes O O O Features and benefits Getting help from Canon Examining the main components of the unit Using the operator panel Loading paper in the paper cassette Preparing documents for faxing scanning or copying Chapter 1 Introduction 1 1 Features and Benefits Canon s MultiPASS C2500 does it all in one machine Color Bubble Jet Printer O O O Q True four color printing Color at 720 x 360 dpi up to 0 8 ppm Black at 720 x 360 dpi with smoothing up to 5 ppm Standard Centronics compatible parallel interface with bidirectional capability Automatic paper feed up to 150 sheets of plain paper 20 Ib 50 transparencies or 20 envelopes Versatile paper
78. TIME START Choose between 0 30 SECONDS 010SEC FAX TEL AUTO SW Then press SET SET 2 F T RING TIME cis Press SET again p F T RING TIME C 015SEC 6 16 Using a Telephone Answering Machine or Modem Chapter 6 eS Choose between 10 45 SEConds Then press SET ID Press SET again 18 Press A or v to choose between RECEIVE and DISCONNECT Then press SET p Press STOP to complete the procedure 7 F T RING TIME p O20SEC FAX TEL AUTO SW 3 F T SWITCH ACTION SET p F T SWITCH ACTION r ane J BONE mo E F T SWITCH ACTION 07 P V d DISCONNECT 52 SET p RECEIVE RX SETUP J E 3 FAX INCOMING RING O To make additional assignments start from step 4 STOP p The MultiPASS C2500 returns to i standby mode Chapter 6 Using a Telephone Answering Machine or Modem 6 17 When DRPD is selected the communication type for each ring pattern defaults to TEL except for the DOUBLE RING pattern which defaults to Note FAX TEL AUTO SW After you select the ring pattern that has been assigned for your fax communications you need to make sure that the other ring patterns are not set to FAX Otherwise the MultiPASS C2500 may answer as a fax for each ring pattern N Communicating Using the Distinctive Ring Pattern Detection DRPD Feature Using the MultiPASS C2500 with a DRP service is almost the same as using it with a normal telephone line W
79. Text box O Move the cursor to the text you want to enhance and then select the text by clicking on the left mouse button when a box appears around it C 14 Using the Canon Color Advisor Appendix C A You use Apply effect to similar text pouring paint can these buttons Ss button Enters the effect on all text objects with a to apply text similar font and style enhancements Apply effect to 1 paint brush button Enters the effect only to the selected text LA A coloring template keeps a text enhancement only if it is applied to all pages Moving Around the Document tt Nev Coloring 77 PAGE UP SLIDE BAR pm PAGE DOWN SMALL DOCUMENT ZOOM FIT IN BOX MOVEMENT WINDOW BUTTON CONTROLS Appendix C Using the Canon Color Advisor C 15 an Ss 05 o9 S gt There are several ways you can view different portions of your document O If your document contains multiple pages you can use the slide bar or page up page down arrows to move from page to page The page number that appears is not necessarily the document s original page number Use the Zoom Fit in Window button to change the display from its default setting to a view that represents the actual size of the text When you select any setting other than the default Fit in Window a portion of the page is shown full size with a representation of the entire page appearing in a small box at the bottom left
80. The interface cable may not be the correct type The MultiPASS C2500 or computer may have been turned on when you connected the interface cable The application may not be set up properly The BJ cartridge or an ink tank may not be installed properly The nozzles on the BJ cartridge may be clogged An ink tank may be empty BC 21 Color BJ cartridge Check the interface cable connection Make sure the cable is a bi directional parallel interface cable less than 6 6 feet in length Unplug the MultiPASS C2500 and turn off the computer Plug the unit back in and turn the computer back on again Check the computer and the application to make sure they are configured correctly 0 c te Q a g 2 2 2 e Make sure the BJ cartridge and its ink tank s are properly installed Perform the print head cleaning procedure see page 8 4 and print the nozzle check see page B 8 Remove the ink tanks and check that they have ink Replace the ink tanks Chapter 9 Troubleshooting 9 11 Problem Cause Solution Printer suspends print after every line is printed The printer may be slowing its print speed at the end of each line to protect the print head The print head may have become too hot If you have been printing for a while the print head may have become too hot In this case the MultiPASS C2500 automatically goes into protection mode and slows down in order to
81. Then press SET __SeT REPORT SETTINGS C p 1 TX REPORT 7 2 Activity Reports Generated by the MultiPASS C2500 Chapter 7 Use A or v to A select the ov _ 7 Select TX REPORT RX REPORT or report a ACTIVITY REPORT Then press SET _SET TX REPORT PRINT ERROR ONLY l 4 Use A or v to A select the type oC yp Select PRINT ERROR ONLY of output s OUTPUT YES or OUTPUT NO PHM i REPORT WITH TX IMAGE L P OFF 5 Use A orvto O Turm REPORT WITH TX IMAGE sending a confirmation selectt report that includes a copy of the first page of the e e Ee document ON or OFF of report A vC REPORT WITH TX IMAGE V ON 15 __ AMET prea Oe ees ue REPORT SETTINGS co OP 2 RX REPORT 6 Press STOP to ee c le if The MultiPASS C2500 returns to complete the AZ standby mode procedure Chapter 7 Activity Reports Generated by the MultiPASS C2500 7 3 Generating Activity Reports The following table describes how the MultiPASS C2500 generates activity reports based on your settings in the REPORT SETTINGS menu Please note that bold default settings TX REPORT PRINT ERROR Prints a report only if an error occurred ONLY during transmission OUTPUT YES Prints a report every time you send a fax transmission OUTPUT NO Does not print a report when you send a fax transmission REPORT WITH If you select PRINT ERROR ONLY or TX IMAGE OUTPUT YES and you turn REPORT WITH ON OFF TX IMAGE to ON the report includes
82. UNT 4 ANS FAX SWITCH ANS FAX SWITCH TIME 5 MAN AUTO SWITCH F T RING TIME 6 REMOTE RX REMOTE RX ID 7 MEMORY RX When the MultiPASS C2500 is set for automatic receiving RX MODE AUTO FAX RX sets the MultiPASS C2500 to ring when it receives a call ON or OFF Sets the number of incoming rings before the MultiPASS C2500 answers 1 to 99 times 2 times Enables or disables whether the MultiPASS C2500 automatically switches to fax receive mode if a period of silence is detected after answering the call ON OFF Sets the duration of silence the MultiPASS C2500 listens to determine if a fax is coming in 1 to 60 seconds 4 seconds Determines if the MultiPASS C2500 switches to document receive mode after it rings for a specified time when it is in manual receive mode ON or OFF Sets the amount of time the MultiPASS C2500 will ring before switching to document receive mode 1 to 99 seconds 10 seconds Allows you to dial a number code on the remote extension to start receiving a document ON or OFF When REMOTE RX ON you can change the remote receiving ID 00 to 99 and included 25 is default Turns on or off memory receiving of a document ON or OFF B 6 LCD Menu System Appendix B 6 FAX PRINTER SETUP Option Description Seittings 1 SELECT PAPER Selects the size of the paper loaded in the paper cassette SIZE LTR or LGL or A4 2 AUTO RX Reduces received faxes to fit on the recording pape
83. Using the MultiPASS C2500 as a Stand alone Fax 3 43 Receiving Documents If the unit runs out of paper or if the BJ cartridge runs out of ink the MultiPASS C2500 receives the remainder of the document in memory To stop receiving before the document is complete press STOP If the ALARM light is flashing for any reason correct the error and then press STOP If necessary see Chapter 9 Troubleshooting If an error occurs the MultiPASS C2500 beeps intermittently for a few seconds If this happens contact the other party and have them resend the document Receiving Documents Automatically Over a Dedicated Fax Line When the MultiPASS C2500 is set up for a dedicated fax line it automatically receives the document whenever a call comes over the fax line Set the O Inthe RECEIVE RX SETUP menu make sure the MultiPASS RX MODE option is set to AUTO FAX RX C2500 for a dedicated fax line Press the ANS ANS HOOK UP The MultiPASS C2500 assumes all HOOK UP MANUAL p incoming calls are from another fax MANUAL button CD machine sending a document It until both liahts receives the documents automatically g FE accepting only those from fax eae machines and disconnecting all others 3 44 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Receiving Both Documents and Telephone Calls Automatically FAX TEL AUTO SW You can set the MultiPASS C2500 to monitor all incoming calls over the fax telephone line When
84. Your image will appear right side up when ironed on your favorite T shirt Assorted Paper Starter Kit If you would like to try some of the papers described above look for Canon s Starter Kit SK 101 It contains an assortment of five paper types Paper Guidelines When selecting or loading paper please remember the following O Always load paper in the paper cassette with the print side down O Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality O Use cut sheet paper only You cannot use multi part paper O If the print density of your page is very high light paper stock may curl slightly due to the large amount of ink If you need to print dense graphics try printing on heavier stock O Do not use any paper stock that is heavier than 24 Ib Printing with paper thick enough to come in contact with the print head nozzles may damage the BJ cartridge 2 4 Using the MultiPASS C2500 as a Printer Chapter 2 Installing a Printer Driver Before you can use any type of printer with your computer you must install a printer driver The printer driver tells the computer what kind of a printer you are using The printer driver also controls the various settings such as print quality and paper type You define these settings within the printer driver and the printer driver then communicates the settings to both the computer and the printer When you installed the MultiPASS Deskto
85. a certain period of silence If your answering machine disconnects before the MultiPASS C2500 has a chance to switch to receive mode the caller may not be able to send a fax on the same call If you experience this problem adjust the ANS FAX SWITCH TIME setting in the RECEIVE RX SETUP menu see page B 6 Make sure that the required time for the MultiPASS C2500 to switch occurs prior to the time when your answering machine disconnects automatically O S o Oo eo Chapter 6 Using a Telephone Answering Machine or Modem 6 7 Using the MultiPASS C2500 with a Data Modem You connect the line jack on your data modem to either the or jack on the MultiPASS C2500 TELEPHONE or r ANSWERING MACHINE JACKS T E TELEPHONE En LINE JACK Avoiding Conflict Between Fax and Data Communications iN Note When you are using your data modem for communications the MultiPASS C2500 recognizes that the line is busy and does not attempt to use the line to start fax communication However when the MultiPASS C2500 is in a fax communication the data modem cannot recognize that the line is being used by the MultiPASS C2500 Before starting data communication with your modem you must check the LCD display on the MultiPASS C2500 to see if it is in the standby mode Only start data communications when the MultiPASS C2500 is in standby mode Only share the phone line attached to th
86. a copy of the first page of the document to remind you what the document contained if the document was stored in memory RX REPORT PRINT ERROR Prints a report only if an error occurred ONLY during reception OUTPUT YES Prints a report every time you receive a fax document OUTPUT NO Does not print a report when you receive a fax document ACTIVITY REPORT AUTO PRINT If you select ON an Activity Management OFF ON Report will be printed for every 40 transactions sending or receiving automatically TX RX SEPARATE If you select ON the sending and receiving OFF ON reports will be grouped and printed separately on the same page If you select OFF the sending and receiving reports will be printed together with each transaction printed in the order in which it occurred 7 4 Activity Reports Generated by the MultiPASS C2500 Chapter 7 Samples of TX Report and RX Report TX Report Sending Normally the MultiPASS C2500 is set to print an activity report with a copy of the first page of the document you were trying to send only when an error occurs during sending O You can set the MultiPASS C2500 to print this report every time you send a document with or without a copy of the first page of the document you are sending o 5 nal 2 ka a a 06 01 96 10 12 FAX 714 444 7777 BOI IR k k k k IR E ke E A I K TO eke k ae kook TX REPORT tee Re OR ARCA ROCIO ROTOR Ok a ta a ae TRANSMISSION OK TX RX
87. a fax is being sent press 25 on your telephone and then hang up This switches the MultiPASS C2500 to receive mode O Make sure REMOTE RX ON in the RECEIVE RX SETUP menu see page B 6 O The default two digit number is 25 You can change this number using the REMOTE RX ID option of REMOTE RX see page B 6 Restricting Incoming Documents To avoid unwanted junk mail from vendors or other persons you can restrict receiving to parties who are registered for one touch or coded speed dialing When you use this procedure only persons whose fax numbers are registered in your MultiPASS C2500 can send documents to you Use the RX RESTRICTION option in the SYSTEM SETTING menu see page B 8 Receiving While Registering Copying or Printing Because the MultiPASS C2500 supports multitasking you can receive a document or a phone call while you are O Entering information O Making a copy O Printing a report manually If you are making copies or printing a report manually and the MultiPASS C2500 receives a fax it stores the document in memory It then prints the document as soon as you finish making copies or printing the report If you are entering information into the LCD menu system and the MultiPASS C2500 receives a fax it prints the document immediately it does not store the document in memory If you receive a phone call you can converse normally while the MultiPASS C2500 is printing a fax from memory 3 48 Using t
88. allows you to save time and money by previewing your document in color before you print You can use the Color Advisor with many popular Windows applications The BJ Printer Driver diskettes include two README files that contain information about the driver README TXT and the Color Advisor Note READMECA TXT The READMECA TXT file may list specific applications that work with the Color Advisor You can read these README files using the Windows Notepad Appendix C Using the Canon Color Advisor C 1 Enabling the Color Advisor You enable the Color Advisor on the Setting sheet from within the MultiPASS C2500 printer driver for Windows O You click on the green to enable the Color Advisor O Make sure the red symbol is turned off C 2 Using the Canon Color Advisor Appendix C Accessing the Color Advisor Dialog Box When the Color Advisor is enabled the printer driver displays the Color Advisor dialog box every time you print a file The Color Advisor dialog box shows your current document in the document viewing area TOOL COMMAND COLORING COMMAND SELECTION BUTTONS TEMPLATE BUTTONS BUTTONS MENU BUTTON Canon Color Advisor SCROLL DOCUMENT VIEWING AREA tw e ri PAINT OBJECTIVE BUTTONS ZOOM PAGE BOX CONTROL NUMBER TOOL ae 2 e o0 g o O Appendix C Using the Canon Color Advisor C 3 i O 2 gt 3 x Color Advisor Con
89. ame from the Fax List click the name and click the Remove button O To schedule the fax to be sent complete the information in the Send Options area e Send Now Click to send the PC fax as soon as you click Send e Hold in Out Box Click to hold in the Out Box to be sent at a later unspecified time e Send Later At Click to open a dialog box where you type the time to send the PC fax Click OK to return to the Send Fax dialog box The MultiPASS Server must be open for the PC fax to be sent at a later time O To attach a coversheet click the Attach Coversheet box See the next section for details Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 23 To sendthe PC O Send Sends the document right now fax click either Send Save or Hold Save Saves the document in the In Box This is a good choice if you are creating a multiple page PC fax from several Windows applications When you are done saving all the documents to the In Box you can create a Software Envelope so they are all sent at the same time For more information about Software Envelopes see page 4 34 O Hold Places the document in the Out Box until you select it and specify a time for it to be sent The MultiPASS Server must be open for the PC fax to be sent at the specified time Using Coversheets When you send a PC fax you have the option of attaching a coversheet The coversheet includes information based on your system a
90. amp W Use for scanning documents that are text e Auto Halftone Use for scanning photographs or other images where shades of gray are important O To change the Brightness of the scanned image click the slide bar This option is only active if you selected B amp W for Composition 30 aa a a aeaeeI _ To start the When the scan is complete the image appears in the scan click the MultiPASS Viewer window From the MultiPASS Viewer Scan button you can save print copy zoom or rotate the image See page 4 10 O The scanned image also appears in the In Box with an assigned number such as SCANO019 From the In Box you can save rename print or delete the scanned image just like any other file O You can PC fax a scanned document For information on PC faxing see Chapter 4 a so Le ag 83a 3 Chapter 5 Using the MultiPASS C2500 as a Copier and Scanner 5 5 Saving a Scanned Document to a File You can save a scanned document to a file Saving a scanned document creates a file on your computer that you can open using other applications In the In Box a o OOOO MuINFASS Desktop Manager click a scanned document 7431495 03 06pm Company Newsle 1 pgs 7731 95 11 33am Scan 00001 1 pgs Click the Save Ag icon 5 6 Using the MultiPASS C2500 as a Copier and Scanner Chapter 5 Specify O Selecta drive and a directory the file O Type a name in the Fi
91. and copyright information Click OK to close the About dialog box 2 18 Using the MultiPASS C2500 as a Printer Chapter 2 The Graphics Sheet Use this sheet to select Print Quality Color Model and Print Model Print Quality includes Fine Mode and Image Color Matching for Windows 95 only EAU AS Goby Medel Print baida oo maz Aikiha i oi J Cancel si Recommended Settings You can select the following printing options from the Graphics sheet to achieve the specified results To achieve Driver settings Print Quality Color Model Results The fastest B amp W output possible Fast letter quality output Fast B amp W photograph and graphic output The highest quality photograph and graphic output The fastest color output possible Fast color output The highest quality color photograph and graphic output Draft 180 x 180 dpi Standard 360 x 360 dpi Standard and Fine 360 x 360 dpi High and Fine 720 x 360 dpi Draft 180 x 180 dpi Standard 360 x 360 dpi High and Fine 720 x 360 dpi Monochrome Monochrome Monochrome Monochrome Color Color Color Uses less ink Output quality is draft Slightly slower than draft Quality is not best but is good Slower than B amp W but better grayscale quality Slower than Standard but optimizes B amp W grayscale quality Use less ink Output quality is draft Fast color printing
92. aper paper towels or similar materials for cleaning they can stick to the components or generate static charges O When you unplug the MultiPASS C2500 be sure to plug it in again as soon as possible Without power it will retain any fax data in memory for about an hour After this the fax data will be lost Disconnect the O Lightly wipe the unit s exterior with a clean soft lint free power cord cloth moistened with water or diluted dishwashing detergent solution O Never use thinner benzene alcohol or any other organic solvent as it may damage the surface of the MultiPASS C2500 2 Connect the power cord again Chapter 8 Maintaining the MultiPASS C2500 8 3 O oo ER o Eo 0 Get EQ gs 25 Cleaning the BJ Cartridge Print Head To maintain the best possible print quality you need to clean the BJ cartridge print head from time to time Your MultiPASS C2500 is equipped with a print head cleaning function If you notice some degradation in the print quality try cleaning the print head Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the cartridge Caution If you are experiencing faded printing you can often correct the problem by adjusting the print density contrast and printing speed Note Try this before cleaning the print head N Press O Make sure the MultiPASS C2500 is plugged in FUNCTION FUNCTION p
93. ars in this typeface REGISTRATION O When you type something on your computer it appears in this typeface DIR P In general the BJ Printer Driver screens you see in this manual are from Windows 95 and the MultiPASS Desktop Manager screens you see are from Windows 3 1 viii Contents Contents 1 Introduction Features and Benefits xc itctanqiennsscalseissmsw dia nie iia teased 1 2 Getting Help From Canon naadudaninwn ai tin cuiamieiainnnd hide aed 1 4 Where to Get Help First pasate hiss rok cetera ETa EAIN EES 1 5 Using the Electronic Services sicuilovedivewsedetaesiedevenssasscccseudstaipesscanesens 1 5 Contacting Canon Directly sosekin n ear ei EE E aiT 1 5 Servicing the MultiPASS C2500 siicccccessessesetuseestebccssetevbassvatesodedsetsueacons 1 6 Main Components of the MultiPASS C2500 wiccecsccccscssectcnsesseeresneeeeresens 1 7 FTON VIEW rereset os luat teste dularse ce nes hn aa EEE aS ETAK AE SOVA KOTE EAEE ESO 1 7 BACK VIEW kaa e treatise A aA a E eE a a a a i 1 8 Inside the Paper Cassette ss cie cays sivssdinads sclaeesisaee Mans ener E EEE S 1 8 Using the Operator Panel eosin ne A E TAEA a S 1 9 INUMETIC BULLONS ecc e N LRAT AE EURE 1 11 One touch Speed Dialing Keyisdd ania esasi i eses in aisa 1 1 Loading Paper in the Paper Cassette suutitinmiensmctswtientapaoats 1 13 Preparing Documents for Faxing Scanning Or Copying seee 1 17 Loading the DOCUMENT sicsit estar ceccccautsiygentesses tapecboinberdaves t
94. button However you N cannot cancel redialing while the LCD displays AUTO REDIAL the unit is waiting to redial In this case wait until dialing begins and then A press STOP to cancel redialing Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 29 Manual Sending If you would like to speak with the other party before sending a fax to them you may do so this is called manual sending To use manual sending you must have a telephone connected to the MultiPASS C2500 Feed the O Place the document face down in the ADE document DOCUMENT READY Pick up the telephone or press HOOK and dial the other party s fax number pe TEL 3457890 O You can use regular dialing or any of the automatic dialing methods Converse with O Ifa person answers pickup the telephone and converse the other party normally When you are ready to send the fax ask them to press the start button on their fax Then press START COPY on your unit and hang up the telephone START COPY p Faxing starts SY 3 30 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Messages Displayed During Sending When sending a document the MultiPASS C2500 displays the following messages as the call progresses O The MultiPASS C2500 scans the document and starts dialing the recipient s phone number TRANSMIT XXXX SCANNING DOC P001 O The recipient s phone is ringing and the display begins changing every two secon
95. cing an ink tank in the BC 21 Color BJ cartridge O Storing BJ cartridges O Transporting the MultiPASS C2500 Chapter 8 Maintaining the MultiPASS C2500 8 1 a Q D lt 23 a MultiPASS C2500 Guidelines Follow these guidelines to avoid damage to your MultiPASS C2500 and harm to you or others O O Place the MultiPASS C2500 on a stable surface Do not install the MultiPASS C2500 near devices that contain magnets or generate magnetic fields such as speakers Do not subject the MultiPASS C2500 to strong physical shock or vibration Make sure the area where you use the unit is free from dust Keep the MultiPASS C2500 clean Dust accumulation can prevent the unit from operating properly To assure proper electrical contact make sure the unit is firmly plugged in Never pull on the cord to unplug the MultiPASS C2500 Pull on the plug itself Do not overload the electrical outlet where the MultiPASS C2500 is plugged in For your safety unplug the MultiPASS C2500 during electrical storms Lift the MultiPASS C2500 from the bottom only Do not lift the unit by the operator panel or any of its trays GRIP HERE 8 2 Maintaining the MultiPASS C2500 Chapter 8 Routine Maintenance Perform the following routine maintenance as necessary to keep your MultiPASS C2500 in good operating condition O Before you clean the MultiPASS C2500 be sure to print any faxes stored in memory Caution O Do not use tissue p
96. cool the print head Stop your print operation and wait several minutes to allow the unit to cool Then start your operation again Print jobs vanish or you are printing garbage Another Windows application on your computer may be trying to communicate with the printer port the MultiPASS Server is using This conflict can result in strange printing behavior Make sure the MultiPASS Server is loaded In the Preferences dialog box of the MultiPASS Desktop Manager Select the Desktop Manager Spooling option This avoids using the Windows 95 Print Spooler or the Windows 3 1 Print Manager and sends the print job directly to the MultiPASS C2500 If the server icon does not appear on the bottom of your screen turn on the MultiPASS Server Paper does not load The paper cassette may contain too many sheets Paper may not be inserted correctly Make sure the stack of paper in the paper cassette does not exceed the limit mark Make sure paper is inserted all the way into the paper cassette and the paper guides are adjusted correctly 9 12 Troubleshooting Chapter 9 Problem Cause Solution Paper is loaded skewed Paper may not be stacked printing is skewed correctly in the paper cassette Make sure the stack of paper is straight in the paper cassette Make sure the right side of the stack of paper is aligned against the right side of the paper cassette and the left adjustm
97. ds The display shows the transmission number the recipient name and the fax number dialed O After the document is sent the MultiPASS C2500 beeps once the display then tells you when the transmission ends 11 27 96 WED 12 52 TRANSMITTING OK 11 27 96 WED 12 52 TX RX NO XXX x o 2 S g a Cancel Sending To stop sending before a fax is complete follow these steps poe Press STOP f _ CANCEL DURING TX RX e Po YES NO Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 31 Press O Press to cancel the transmission or press to or continue the transmission If you press STOP while the document is being scanned you may need to open the operator panel to remove the document See page 1 21 for details Resending a Document that Encountered an Error If your attempt to send a document fails you can try resending it to the same destination without scanning it again provided you have set the ERASE FAILED TX option to OFF see page B 4 When ERASE FAILED TX is OFF the document you tried to send stays in memory after the failed transmission and after all redial attempts CD Press macto e The ligh 7 ght comes on FUNCTION L Then press MEMORY 7 MEMORY REFERENCE 2 gt j f A Use is ee vC p MEMORY REFERENCE selec V P 2 MEM RETRANSMIT RETRANSMIT 53C Then press SET SET MEM RETRANSMIT L TX RX NO 3 32 Using the MultiPASS C2500 as a Stand a
98. e The New Envelope icon groups together individual documents from the In Box Viewer The Viewer icon displays the selected item in a window It can be used in conjunction with the In Box Out Box and some items in the Fax Log Delete The Delete icon is used to delete selected items Click the item and click the Delete icon or drag the item to the Delete icon 4 6 Using the MultiPASS C2500 for PC Faxing Chapter 4 The Address Book Window The Address Book shows the name company voice number and fax number of individuals you send faxes to or make voice phone calls to Fax Groups are also displayed You can place a voice call or send a fax to an individual or group listed the group Joan Spencer The Company N 909 555 1212 909 555 1294 Raymond Gunderson the other compa 909 555 9898 909 5559876 Sharon Burton Her Company 909 555 9632 909 555 8523 The In Box Window The In Box lists scanned documents saved faxes and received faxes Scanned documents and faxes are listed by date from the most recent to the oldest The list includes the name of the document or fax date and time it was received saved or scanned and number of pages When you click on a name the document or fax is shown as a thumbnail view on the left side of the window 7 31 95 11 33am Scan 00001 1 pgs THUMBNAIL Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 7 The Ou
99. e 5 4 Saving a Scanned Document to a File siose nosiai e 5 6 Scanning Logo and Signature Files woe ce ecseceseeeneessseseseseeeesaeesseeesaees 5 7 Creating Lopo and Signature Files cin iiccsvsacs ccssvevscsvsctscsvesscenepvecceesbececases 5 8 Contents xi 6 Using a Telephone Answering Machine or Modem Using a Telephone Attached to the MultiPASS C2500 cccceccccseeeseeeneees 6 2 Making a Speed Dial Telephone Call ussissessrsrsessrseresrsresesseresesesseresesessesene 6 2 Receiving a Voice Call Automatically on a Shared Fax Telephone LINE ai ree in aE a r EI SE 6 3 Receiving a Document Manually Using the Telephone sebbbadeveetesdeceanssvaess 6 4 Using the MultiPASS C2500 With an Answering Machitie reoni bsen 6 5 Recording the Outgoing Message on Your Answering Machine nsee 6 5 Setting the MultiPASS C2500 for the Answering Machine n e e 6 6 Adjusting the MultiPASS C2500 for Different Types of ANSWETING Machine icessssisiscseedcesereessseiosssegsbbesarevecunasentoaniedeneesasss 6 7 Using the MultiPASS C2500 with a Data Modem cceeeeeeeeseeeeeteeteeees 6 8 Avoiding Conflict Between Fax and Data Communications 0 00 6 8 Dialing Voice Calls With the MultiPASS Desktop Manager occ 6 9 Using the Addr ss BOOK i cuciaiiniaatevindisord aia wea teaap aA ideas 6 9 Dialing Directly leet E E RA E a naa E Aaa e teens 6 10 Distinctive Ring Pattern Detection DRPD Feature 0 0 cece 6 11 Types OF RING Pater sie airo aE a EE EE ea rk
100. e MultiPASS C2500 with your data modem if you will use the modem to initiate calls If you would like to have others access your computer by calling you or if you use your modem very frequently you will need a dedicated telephone line for your modem 6 8 Using a Telephone Answering Machine or Modem Chapter 6 Dialing Voice Calls With the MultiPASS Desktop Manager You can use the MultiPASS C2500 and the MultiPASS Desktop Manager to dial your voice calls if you have a telephone connected to the unit You can dial a number from the Address Book or dial a number that you specify Make sure you have attached the telephone properly and set the Telephone Handset Installed option in the Phone Fax Setup Using the Address Book You can use the Phone icon either alone or in conjunction with an individual entry in the Address Book After the voice number is dialed you are prompted to lift the telephone In the Address O The Phone dialog box appears Book click an item and drag it to the Phone icon EB Joan Smith 555 2121 z Make sure the The MultiPASS Desktop Manager dials the number and displayed phone prompts you to pick up the telephone You can pick up number is the telephone and talk correct and click Dial Chapter 6 Using a Telephone Answering Machine or Modem 6 9 Dialing Directly Click the The Phone dialog box appears Phone icon Bill Brown 555 1212 amp A
101. e Paper Size icon The Paper Setting dialog box appears Selecting a standard paper size Use the scroll bar to view all available standard paper sizes Select a standard paper size by clicking on one of the paper icons in the Paper Size box Your choice is highlighted with a box Chapter 2 Using the MultiPASS C2500 asa Printer 2 13 Selecting a custom paper size You specify a custom paper size in the Custom Size box You can specify inches in or millimeters mm and the width and height of the page The width can be from 4 1 to 9 5 inches 104 1 x 241 3 mm The length can be from 4 1 to 23 4 inches 104 1 x 594 3 mm You select the unit of measure as inches or millimeters These measurements refer to paper dimensions in portrait orientation switching the orientation does not change the measurement values You can select a custom paper size in three ways O Select the Custom icon in the Paper Size scroll box Then insert your desired paper dimensions by changing the Width Height and Unit selections in the Custom Size box O Click and change the Width Height or Unit selections in the Custom Size box The Custom icon in the Paper Size scroll box is selected to indicate custom dimensions O Click on one of the Dock document icons in the Custom Size Saved box The saved size appears in the Width Height and Unit selection boxes and the Custom icon in the Paper Size scroll box is
102. e Print Speed in Windows oo cccecccceeseeseseeeeeens 2 30 Printing Ons ENVvelOpese ssena E A enaa EERS a 2 3 Contents ix 3 Using the MultiPASS C2500 as a Stand alone Fax Entering Information in the MultiPASS C2500 wo ceeeseesseceseeteeteeeeeeees 3 2 Using the Men System eini nnie hanleti seni sesane TNE 3 3 Entering Data deferre ni e cai cost I E EEEE as sound cde ges Mies AEA 3 5 Setting Up One Touch Speed Dialing esssesssereseeseresssererersessissesesresessansese 3 10 Setting Up Coded Speed Dialing eesesssssessrssereserereresereresorereseseserersnsasesases 3 14 Setting Up Group Dialing secina teneri a eraa eiei a N 3 16 Preparing to Send a Paper FAX guernoeeraro iakinen a eeri a 3 21 Setting the Resolution sitesi esr sassen Srdctncilatvertencattentowsneiaetsbecostimeaneninn 3 21 Setting the Scanning Contrast sssesesssrersesseresrereeresecneesesserseseneeteeneseesaeere 3 23 Sendinga Document eso sosie i E Ean REE a S Eek 3 25 Regular Dialing snn arnore a bev er e E E densctates 3 25 Alitomatic Dia liNg sieis ioter Lenis aa rE EEEE EEr elas EERE ELSE EEERA EtA SK 3 26 Sending a Document Using Group Dialing eesssseseeressssesrerresseseseesesrerrs 3 28 Redialihg enai ia R EE e A teas Hades TA TRER vest Sea ake 3 29 Manitial Sending nics n a EEES ENE eA R Eu EES oaa ii 3 30 Messages Displayed During Sending ess seeeeeeseeeneresressesesresrerssissesessesense 3 31 Cancel Sending errr ar ena eoa ee EE SEN AE a ESE EES ects 3 31
103. e click the MultiPASS Desktop Manager icon MultiPASS Desktop Manager Screen When you start the MultiPASS Desktop Manager you see a screen similar to this MENU BAR ICON BAR 7731 95 03 06pm Company Newsle 1 pgs 20K 7431 95 11 33am Scan 00001 1 pgs THUMBNAIL VIEW rere el i Page of 2 ae FUNCTION ICONS MESSAGE BAR D o o Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 3 Icon Bar The icon bar is located along the top of the MultiPASS Desktop Manager window just below the menu bar These icons give you quick access to different places and activities in the MultiPASS Desktop Manager Place the mouse cursor over an enabled icon for a few seconds to see a yellow tool tip with a textual description of the icon EDIT NEW ICON BAR IN BOX FAX LOG ADDRESS GROUP STOP HELP LIST OUT ADDRESS NEW SCANNER CONTEXT BOX BOOK INDIVIDUAL SENSITIVE HELP In Box Click to see the In Box The In Box lists faxes and documents received or scanned by the MultiPASS Desktop Manager Out Box Click to see the Out Box The Out Box lists documents waiting to be transmitted or printed from the MultiPASS Desktop Manager to the MultiPASS C2500 ea Fax Log E Click to see the PC Fax Log The Fax Log contains a list of all PC fax activity for the current and previous month This list does not include any paper faxes you have sent from the Multi
104. e orientation which is printing across the length of the page Glossary Print head The printing mechanism that contains print nozzles and ejects the ink for printing Print head capping An automatic protection function that prevents the print head unit and BJ cartridges from drying out or becoming clogged with dust Printable area The area of a sheet of paper or envelop on which a printer can reproduce text or graphics the printable area is smaller than the paper Printer driver Software that sends printing instructions to a printer in this case the MultiPASS C2500 The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes Pulse See Rotary pulse R RAM Random Access Memory Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts Receiving Receiving faxes is also defined as RX or reception This refers to how the MultiPASS C2500 receives fax documents Redialing automatic See Automatic redialing Redialing manual See Manual redialing Reduction mode The MultiPASS C2500 s automatic feature that reduces the received image to ensure it fits on the page You can turn this feature orvoff with the AUTO RX REDUCTION option Glossary G 9 Registering A process by which you place fax or telephone numbers and names in the MultiPASS C
105. e radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures O Re orient or relocate the receiving antenna O Increase the separation between the equipment and receiver O Connect the equipment into an outlet on a circuit different from that to which the receiver is connected O Consult the dealer or an experienced radio TV technician for help The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your MultiPASS C2500 see Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax iv Contents USERS IN CANADA
106. e top of a fax also called TTI or Transmit Terminal ID This data appears only if the sending fax has been programmed with the information G 10 Glossary Sending Sending transmission is also defined as TX or transmit A fax document that has been scanned by a fax machine and sent over telephone lines in the form of electrical pulses to another fax machine is a sending transmission The MultiPASS C2500 also allows you to send a document directly from your computer PC faxing Sending speed The rate at which faxes are transmitted through the phone line See also bps bits per seconds Smoothing mode A printer mode in which the printer enhances the horizontal resolution of black ink The printer automatically initiates this mode to produce 720 x 360 dpi for black ink and to produce 360 dpi copies STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings photographs or illustrations Standby The mode in which the MultiPASS C2500 is on and ready to use All operations start from standby mode when the LCD displays the date and time Switchboard Also called a PBX Private Branch Exchange internal switching system A telephone system usually for a large company office with many extensions whereby you must dial an outside line number along with the regular telephone or fax number T Timed sending Setting the MultiPASS C2500 to transmit documents at a pres
107. eed copier A 5 scanning A 6 SPEED DIAL SETUP menu B 1 Speed dialing call 6 2 3 faceplate 3 13 keypad 1 10 12 setting up 3 3 3 10 15 B 1 Stand alone fax 3 1 54 STANDARD button 1 10 Standard mode print quality 2 20 START COPY button 1 10 Starting MultiPASS Desktop Manager Windows 3 1 4 3 Windows 95 4 2 STOP button 1 10 Storing BJ cartridges 8 17 Supplies 1 4 SUPPLY REC PAPER message 1 13 Support 1 4 6 SYSTEM SETTINGS menu 3 4 B 8 Index 1 7 T T shirt transfers 2 4 2 18 Telephone jacks 1 8 number list 7 8 10 speed dial call 6 2 3 using 6 1 19 Transmission delayed 1 3 3 41 43 speed 1 2 A 4 Transmission reception memory A 4 Transparencies 2 3 2 17 Transporting unit 8 18 Troubleshooting 9 1 30 TWAIN compatibility 1 3 5 1 A 6 TX report 7 2 7 4 5 U Ultra High Quality UHQ image enhancement A 6 Uninstalling MultiPASS Desktop Manager 9 28 29 USER SETTINGS menu 3 3 B 1 2 Users Data List printing 7 10 11 Using answering machine 6 1 19 Canon Color Advisor C 1 16 coversheets 4 24 27 data modem 6 8 Fax Log 4 37 38 ink 8 7 modem 6 1 19 MultiPASS Diagnostics 9 29 30 operator panel 1 9 12 telephone 6 1 19 V Visual Guide iii Voice calls MultiPASS Desktop Manager 6 9 11 W Warranty 1 6 9 1 Water resistant paper 2 4 Weight unit A 8 Windows applications 1 3 MultiPASS Desktop Manager A 8 sending a PC fax 4 22 24 W
108. em 6 13 Use A or v to A RX MODE 07 be select DPRD DRPD 6 Then press SET SET 7 DRPD C7 p 1 NORMAL RING Use A or v 1 NORMAL RING to select a 2 DOUBLE RING ring pattern A yJ p 3 SHORT SHORT LONG V 4 SHORT LONG SHORT 5C 5 0THER RING TYPE SET C 6 FAX TEL AUTO SW p NORMAL RING 1 UNIT TELEPHONE Press SET again SET UNIT TELEPHONE NO S F TEL Then press SET Enter the EA telephone OO number OOO p UNIT TELEPHONE associated with COTO TEL 1234567 the ring pattern OO Then press SET p NORMAL RING v 2 UNIT NAME 6 14 Using a Telephone Answering Machine or Modem Chapter 6 Daonna GET gt H Press SET again SET p UNIT NAME A ya Enter the name company or person associated with the ring pattern UNIT NAME A WESTERN REGION Then press SET SET p NORMAL RING C 3 RX MODE 10 Press SET again _SET AX MODE ieee p TEL 11 Use a or v to A TEL select your vCCI j FAX receive mode BOO FAX TEL AUTO SW Then press SET SET p DRPD Lo d 2 DOUBLE RING If you choose FAX TEL AUTO SW continue here If you select TEL or FAX go to step 18 Chapter 6 Using a Telephone Answering Machine or Modem 6 15 Use A or v to of DRPD select FAX TEL T P 6 Fax TEL AUTO sw AUTO SW se FAX TEL AUTO SW Then press SET p 1 RING START TIME gt E N Press SET again ST p PING START TIME O8SEC RING
109. ennat a5 ghee 4 17 Exporting the Addr ss BOOK a teas istecaninedevcatedtsanoasereateentawmeinansaases tarineys 4 19 Printing the Address BOOK sisi scvciveessigcavssivsevensvesdavetiadadesspectacesstesdicdesveaieeane 4 2 Sending PE FANGS arh see sees ENE EE oat AE E 4 22 Sending a PC Fax from a Windows Application eeccccecerreieree 4 22 Using Covers heels orione arnee Aa rsispa vanassctrike Goda daneri geitat 4 24 Creating a Fax Memo in the MultiPASS Desktop Manager escerece 4 27 Resched ling a PE Fa X sees csescirayeeedusebacevcerssedasetoones AAA 4 29 Sendinga PC Fax trom the IBOX siester darrera ea aniis 4 31 Receiving Faxes to the MultiPASS Desktop Manager eseereerrerrererereren 4 32 Receiving a Faxinto the I BOX octne E a EE TS 4 32 Printing a Received Fax When Your Computer is Off eessen 4 33 Sending Faxes Using Software Envelopes ga snecessdcceiwbietieteantaesneciassacseenctaaas 4 34 Creatine Soitware Envelopes atse soeia t a EE E A Aces 4 35 Sending Sottware Envelopes errorae he a eataa 4 36 Using the Fax LOS osote teenrina seee e Na EAE E ae 4 37 Displaying Fay Log Entries anien de ea aa a a aeaoe 37 Printing the Fax LOG acs usstignaturenienieh r ineeie n a E a a a 4 3 5 Using the MultiPASS C2500 as a Copier and Scanner COPYING DOCUIMENLS cs cxiis Lessa devas ios hei EE AN ER shader yeebesd 5 2 Using the MultiPASS Desktop Manager to Scan Documents o s 5 4 Scanning a Document into the MultiPASS Desktop Manager ses
110. ent guide is aligned against the left side Make sure the paper exit path is clear Multiple sheets load into unit at the same time Paper may not be stacked correctly Sheets of paper may be sticking together Too much paper may be stacked in the paper cassette Different types of paper may be stacked in the paper cassette Make sure paper is installed correctly in the paper cassette Be sure to fan the stack of paper before placing it in the paper cassette Make sure the stack of paper does not exceed the limit mark If necessary remove a few sheets from the paper cassette Do not stack more than approximately 150 sheets of plain paper in the paper cassette O i N 2 Q fave A e Do not force the stack into the paper cassette Load just one type of paper Make sure you are loading paper that matches the specifications of this unit Chapter 9 Troubleshooting 9 13 Problem Cause Solution Repeated paper jams The paper you are using Fan the paper before occur may be causing the jams stacking it in the paper cassette This keeps the sheets of paper from sticking together Check that the paper you are using and your printing environment are within the specifications of the unit See Appendix A Specifications for details Envelopes do not load Envelopes may not be Make sure the envelopes loaded correctly are loaded properly e The top of the envelope goes
111. epeat steps 4 and 5 as needed Press STOP to STOR complete the p The MultiPASS C2500 returns to procedure Y standby mode LA After 60 seconds with no operator panel input the MultiPASS C2500 returns to standby mode and any incomplete changes are lost Note 3 6 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Entering a Number Whenever you are prompted to enter a fax number or a telephone number follow these procedures Use the numeric O You can enter up to 20 digits for your fax number or 120 buttons to digits for a speed dialing number enter the number Be sure to enter 1 and the area code if necessary to dial a different area code O You cannot enter dashes slashes commas or other punctuation 2 Use the one O Toenter a space between numbers press SPACE touch speed dialing keypad O If you make a mistake press CLEAR and enter the g number again O To erase a previously registered number press CLEAR You can also enter a new number over the old one Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 7 lf you need to O Press PAUSE at the desired point in the sequence when enter a pause entering a series of digits The PAUSE button is on the for any reason operator panel O A pause causes the dialing procedure to wait for a few seconds before continuing with the rest of the numbers You enter a pause to allow a system to respond before
112. eption the MultiPASS C2500 beeps intermittently for a few seconds If this happens try polling the fax again O The MultiPASS C2500 automatically redials if the other fax machine does not answer or if the line is busy you can specify the number of times it redials using the AUTO REDIAL option in the SEND TX SETUP menu see page B 4 O To stop polling before the fax is finished press STOP O If the ALARM light is flashing for any reason correct the problem and then press STOP If necessary refer to Chapter 9 Troubleshooting You can request up to 107 locations to send you a fax using this feature and sequential broadcasting For information on sequential Note broadcasting see page 3 38 A If the sender is using a Canon fax machine have him her set the polling ID to 255 1111 1111 binary For details refer to sender s fax manual 3 50 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Setting Up Special Receiving Features Using the RECEIVE RX SETUP menu in the MultiPASS C2500 you can turn the following features on or off to suit your particular needs O ECM RX Error Correction Mode corrects damaged data caused by line errors O FAX INCOMING RING Controls the ringing of an attached telephone when you are receiving a fax call When you turn this function on you can also set the number of rings O MAN AUTO SWITCH To avoid missing incoming documents when the MultiPASS C2500 is set to
113. er This chapter describes how to use the MultiPASS C2500 as a printer Once you have installed me MultiPASS Desktop Manager you can use the MultiPASS C2500 for all your printing needs This chapter describes Paper handling Installing a printer driver Printing a document Printer setup within Windows 95 Printer setup within Windows 3 1 Specifying your printer options Printing speed versus color oO Oh rH O O Printing on envelopes Chapter 2 Using the MultiPASS C2500 asa Printer 2 1 Paper Handling One of the most important things you can do to assure the best possible printing performance of your MultiPASS C2500 is to select the correct paper Your MultiPASS C2500 produces letter quality print on most plain bond papers including cotton bond and photocopying papers it does not require special ink jet papers However the print quality varies with different paper types Be sure to test a type of paper before you purchase a large quantity Selecting Paper Types Plain Papers The MultiPASS C2500 supports paper sizes of letter legal and A4 in portrait orientation You can use regular copier paper cotton bond papers and typical letterhead Always use paper without curls folds staples or damaged edges Coated Papers The MultiPASS C2500 can also print on coated paper The Canon Coated Paper LC 101 is recommended for optimum color print quality It is available in letter and legal sizes Canon s Coated Pa
114. eshooting Chapter 9 Remove the O Fan the paper and tap it on a flat surface to even out stack of paper the stack from the paper l cassette O Reinsert the paper into the paper cassette Make sure you push the paper to the back and right of the paper cassette and that the stack does not exceed the limit mark O Replace the paper cassette cover Press STOP pli or RESUME e This clears the error message H ee 9 6 Troubleshooting Chapter 9 LCD Messages The following messages are displayed in the LCD when the MultiPASS C2500 is performing a function or encounters an error Information Messages Message Error Code Cause Action AUTO REDIAL The receiving fax was Press STOP if you busy and the MultiPASS want to cancel the C2500 is redialing transmission DIALING The MultiPASS C2500 is Press STOP if you dialing the receiving fax want to cancel the machine transmission DOCUMENT READY The document is in the Send the fax or make a Automatic Document copy Feeder and ready for faxing or copying ECM RX The MultiPASS C2500 ECM transmissions ma is receiving a fax using take longer than norma ECM transmissions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition ECM TX The MultiPASS C2500 ECM transmissions may is sending a fax using take longer than normal ECM transmissions Turn off ECM if you need to transmit quickly or if vou k
115. ess eE iena 1 18 Adding Paces tothe Document sasctixsisevyesi siete pateoseccapvitanaepeateteonetevetonsasats 1 20 Removing a Document in the ADF nienean Ee iiA R 1 21 2 Using the MultiPASS C2500 as a Printer Paper Handling rciris teak on taS EEL EN EE E venvectes 2 2 Selecting Paper Type S ride sosa a aS a DoLE i E CEE ESE E E a 2 2 Paper Guideline Ss iire ies e eo AAE E EE ASR i 2 4 Inst ling a Printer Driver vescsisd eis ascitmapsinassenssepind avescusin vss saara Eiaon iaat 2 5 Printing a DOCUMENE anise siaaa E a es E EINE E EEA ERE 2 5 Printer Setup Within Windows 95 sinerereisern enen o eanais d 2 6 Opening the Printer Properties Dialog Box in Windows 95 neses 2 6 Using the Printer Driver in Windows 95 ssesesssssrsssrsrrersiesnissirsrrerresrseeenes 2 7 Printer Setup Within Windows 3 1 eessen iaia n Aa Tia 2 10 Accessing the Printing Options siressa ririri inini nia een IE SiE 2 10 Specifying Your Printing Options ssecsrie tassis eia ii a aT a i 2 11 The Paper SHEET arsen oe iiion Ear E chases dbase cus a 2 12 The Graphies Sheet onaniar aenea REEE EE EAE ete aa tain 2 19 The Setting Sheet essramia tiiri wae eT ENE TE a asa 2 26 Printing Speed Versus Color eesse deen aeaeaei N AT R ais 2 28 For Quick Col r Printihg sessar tsuisiiire crisan e e aai 2 29 ForHigh Quality Color Printing sasceiiniieie sod sien sot crores yenvenazveagvonsen 2 29 For Monochrome Printing titanate sce heuceeetd actu stent TANE AERA 2 29 Other Ways to Improv
116. et AUTO HALFTONE ON the MultiPASS C2500 automatically sets the density contrast To change the Contrast setting follow these steps 13 Press FUNCTION 7 Th ht FUNCTION U P GUENI poeson Then press DATA aama p DATA REGISTRATION REGISTRATION mn a 1 SPEED DIAL SETUP i 2 Use A or v to A select USER vC z DATA REGISTRATION SETTINGS sc 2 USER SETTINGS Then press SET USER SETTINGS 1 DATE amp TIME Use A orv A to select ve 7 USER SETTINGS SCANNING sC 6 SCANNING CONTRAST CONTRAST be ee p SCANNING CONTRAST E STANDARD Chapter 3 Using the MultiFASS C2500 as a Stand alone Fax 3 23 Use A orv O The options are Darker Lighter Standard to select A the Pe O p SCANNING CONTRAST you want V i LIGHTER C SET Then press SET cH p USER SETTINGS ee A 7 OFFHOOK ALARM Gap a STOP rens a p The MultiPASS C2500 returns to gena standby mode 3 24 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Sending a Document The MultiPASS C2500 starts sending a document while it is being scanned into memory When scanning a multi page document the unit calls the other party after the first page is scanned Once connection is made the MultiPASS C2500 begins to transmit the information while the remaining pages are being scanned Regular Dialing Feed the O Place the document face down in the Automatic document Document Feeder ADF See page 1 18 DOCUMENT READY Dial the o
117. et time in the future See also Delayed sending Tone pulse setting The ability to set the MultiPASS C2500 to match the telephone dialing system your telephone line uses touch tone or rotary pulse Glossary G 11 Transaction number A unique number assigned to each fax document sent TX NO or received RX NO by the MultiPASS C2500 and used to identify that particular fax document Transmit See Sending TrueType font The scalable font technology built into Microsoft Windows It offers you the same font images both on computer displays and printer outputs TTI Transmit Terminal ID See Sender ID TWAIN An industry standard that allows you to input image data directly from a scanner or other input device Because your MultiPASS C2500 supports TWAIN you can use the scanning features of the MultiPASS C2500 with any Windows application that also supports TWAIN TX See Sending Typeface l The printed design of characters For instance Courier Script and Roman typefaces all print characters of different designs Typestyle Refers to how the typeface appears slanted italic or upright U UHQ Ultra High Quality An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity Glossary key 1 12 180 x 180 dpi 2 20 360 x 360 dpi 1 3 2
118. f p The light goes on Then press DATA REGISTRATION p REGISTRATION REGISTRATION aC F 1 SPEED DIAL SETUP Press SET SET 7 SPEED DIAL SETUP z Use A or Vv A to select vC p SPEED DIAL SETUP v 3 GROUP DIAL GROUP DIAL 5C Then press SET SEL z S p T DIAL 3 16 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Use A orv to display the number you want to use to register the group Then press SET Press SET again 6 Enter the fax numbers one after the other that you want to include in this group After entering all the numbers in the group press SET A vE p GROUP DIAL 7 hs 5C en O 1 O You can press CODED DIAL and a two digit code to skip the one touch speed dialing buttons Ifa number is already assigned to the button or code the LCD displays a message such as 01 CODED SPD DIAL If this happens choose another number SET co P GROUP DIAL m 1 TELEPHONE NUMBER O To enter one touch speed dialing numbers press FUNCTION the light goes off Then press the desired one touch speed dialing button s Press FUNCTION again the light comes on O To enter coded speed dialing numbers press CODED DIAL Then use the numeric buttons to enter the two digit code Press CODED DIAL before you enter each coded speed dialing number GROUP DIAL CJ 2 NAME Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 17 x a A 2 F Je c S opl
119. f your printout has ink using may not be acceptable stained areas try Fine mode Try a different paper type however use only print media specified in Appendix A Specifications You may be printing on Paper has a right side for the wrong side of the sheet printing If the print quality is not as clear as you would like try turning the paper over and printing on the other side 9 16 Troubleshooting Chapter 9 Problem Cause Solution Printer prints only in black you are printing from an application that supports color printing but your output is black ink only The printer driver may not be selecting color The Color BJ cartridge may not be installed or may not be working properly The print head unit may need cleaning Check that you selected Color in the Color Model dialog box of the Graphics tab of the printer driver Print the Demo test to make sure the BC 21 Color BJ cartridge is installed and firing correctly If an ink tank is empty replace it Clean the print head see page 8 4 Colors are broken or uneven Colors print incorrectly The print mode may be inappropriate The driver may not be selecting color If you are printing high density graphics on plain paper set the Media Type to Coated Paper on the Paper tab Check that you selected Color in the Color Model dialog box in the Graphics tab of the printer driver Colors are missing The pri
120. face to even the stack O Insert the document face down letterhead first into the ADF until you hear a beep O Adjust the right document guide to the width of the document Aa uTR The MultiPASS C2500 automatically feeds the pages one by one from the bottom Chapter 1 Introduction 1 19 If you have problems feeding multiple page documents insert the pages one at a time into the ADF This stacks the pages on a slant so they feed correctly into the ADF Adding Pages to the Document If you want to add pages while the MultiPASS C2500 is sending a document wait until the last page is feeding into the MultiPASS C2500 and then insert the new sheets Insert the first new page so it overlaps the last page by about one inch 2 5 cm Always wait until the last page is being fed into the MultiPASS C2500 before you add new pages 1 20 Introduction Chapter 1 Removing a Document in the ADF Open the Grip the operator panel and pull it toward you until operator panel it lifts up it opens only slightly c 2 cf C2 O Do not attempt to pull the document out without opening While holding the the operator panel operator panel open pull the sheet out from the top or bottom Chapter 1 Introduction 1 21 Chapter 1 O Gently press the operator panel until it clicks Close the operator panel Introduction 1 22 Using the MultiPASS C2500 2 as a Print
121. g box ene Coker Selection os a WS Giays ale aeons nnn ext Intensity Bi 60 os Dakai o Lighter Select the mode for Chapter 2 Using the MultiPASS C2500 asa Printer 2 23 Color Selection Choose from Full Color or Fast Color when you print in color Full color gives you 16 7 million colors for the full spectrum of color printing Fast color prints faster z Color Selections Falola o oo Fast Colore When your Color Model is Monochrome choose from Grayscale or Black and White Halftoning Halftoning refers to the number size and pattern of ink dots projected onto the print media to create text and images in a broad range of colors or grayscale You can choose from Auto Fine and Diffusion Each Halftoning icon approximates the dot patterns they will produce x Halttonin Aut Fine a Diffusion Auto automatically selects the best halftoning pattern for your particular print job Fine uses a small pattern of dots that creates a smooth appearance with an average range of colors or grayscales It offers fast printing speed and is best for printing business graphics Diffusion randomly places individual dots of different colored inks to create the appearance of intermediate colors By randomly placing dots the printer can achieve excellent colors and subtle color gradations This halftoning is best suited for documents with finely detailed graphics or photo
122. g to more than one group After scanning the document into memory the MultiPASS C2500 automatically dials each number in the group If there is no group registered under the one touch speed dialing button or the two digit code the LCD displays the NO TEL message Make sure you entered the correct number and that the group has been registered correctly for group dialing If you make a mistake when dialing press STOP Then try again 3 28 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Redialing Manual To start dialing again just press REDIAL The MultiPASS C2500 redials the previous number you dialed with the numeric buttons Make sure the document is in the ADF Automatic The MultiPASS C2500 automatically redials if the first attempt at sending fails for example if the line is busy The unit redials twice and the time between redials is two minutes These are the default settings The LCD displays AUTO REDIAL while the MultiPASS C2500 is redialing If the MultiPASS C2500 fails to make a connection after the last redial it beeps You can change the number of redials and the time between redials and you can set the MultiPASS C2500 to save the document in memory if it encounters an error while sending The redialing options are in the SEND TX SETUP menu see page B 4 x o u i LN c 2 Y So Cc To cancel automatic redialing STOP To cancel automatic redialing press the STOP
123. graphic images Diffusion takes a longer time to send to the printer but it offers higher quality printed output Halftoning is not selectable when the Color Selection is Fast Color or Black and White 2 24 Using the MultiPASS C2500 as a Printer Chapter 2 If your file contains photographic images experiment with the different halftone methods to determine which one produces the best results Color Adjustment If you are printing with a Color Selection of Full Color you can select one of five color adjustment settings et justment oa Auto None Bright Auto reads your document and selects the color settings that best match your print job None does not adjust color but it enables you to use the Intensity setting to increase or decrease the darkness or lightness of the colors in your document Bright maximizes the saturation of colors this disables the Intensity setting This setting is great for eye catching charts and graphics Logo ensures the accurate portrayal of colors this disables the Intensity setting Match produces screen matching which matches the screen colors on your monitor to your printed output color This setting ensures the closest portrayal of colors in bitmapped scanned photographic images This disables the Intensity setting Intensity Use the Intensity scroll bar to increase or decrease the darkness or lightness of the colors in your document
124. hanged to the name you specified earlier Printing Speed Versus Color The MultiPASS C2500 Windows printer driver can interpret and translate the full spectrum of colors up to 16 7 million colors When printing in color there is a significant increase in the amount of information that the driver has to interpret and translate When printing black ink only the driver has only one color to interpret By decreasing the amount of colors that the printer driver has to interpret you can significantly decrease the time needed to translate the information This will speed up the overall printing process 2 28 Using the MultiPASS C2500 as a Printer Chapter 2 For Quick Color Printing In the MultiPASS C2500 Windows printer driver choose the following printing operations These selections allow the printer driver to interpret and translate 256 colors which will increase your printing speed However your print quality will not be optimized O Media Type Plain Paper O Print Quality Standard Fine is off O Color Model Color O Print Model Custom O Color Selection Fast Color For High Quality Color Printing For the MultiPASS C2500 select the printing options shown below to allow the printer driver to interpret and translate up to 16 7 million colors Keep in mind that your print speed will be slower than with other setting combinations O Print Quality High Fine mode is on O Color Model Color O Print Model Auto
125. hat is capable of both sending or receiving For example when you print and when you send a fax from your computer data goes from your computer to the MultiPASS C2500 when you scan and when you receive a fax into your computer data goes from the MultiPASS C2500 to your computer BJ cartridge The printing mechanism that contains the print head unit and ink tanks bps Bits per second Refers to the speed with which a fax machine sends and receives data Broadcasting Transmitting documents to more than one location through the MultiPASS C2500 s memory Bubble Jet printing An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble When the bubble expands there is no room left in the nozzle for the ink and the ink is projected onto paper C CCITT 1 Chart A test chart defined by CCITT used to measure the transmission speed as well as the transmitting and receiving memory capacity of a fax machine CCITTATU TS Formerly known as CCITT Consultative Committee for International Telegraph and Telephone CCITT has been replaced by the International Telecommunications Union Telecommunications Sector ITU TS a committee created to set international standards for telecommunications G 2 Glossary Centronics The popular name for the parallel printer port used by most printers and personal computers CNG Calling Tone This is a signal sent by fax machines to identify the call as an i
126. he MultiPASS C2500 as a Stand alone Fax Chapter 3 Requesting a Document From Another Fax Polling Reception Polling reception lets you dial a fax machine and automatically receive a fax loaded in that machine You can then receive faxes from someone even if they are not in their office to send them The other fax must have transmit polling capability and the document must be placed in the document feeder or loaded in memory to be polled This process does not work in reverse the MultiPASS C2500 cannot be polled by other fax machines Requesting Another Fax to Send a Document Press FUNCTION FUNCTION fe The light comes on b Then press Hne a POLLING RX 5 POLLING o3__ P 1 SELECT LOCATIONS Then press SET _ SET p TEL l Dial the other party s fax number TEL 4445555 O Enter the fax number s to poll You can use regular dialing one touch speed dialing or coded speed dialing in any combination Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 49 Press The MultiPASS C2500 starts after five ZEN seconds ten seconds if you have START COFY AN P entered more than one destination even if you don t press START COPY The fax will start to poll automatically O Make sure there is no document loaded in the ADF O Polling reception starts O The MultiPASS C2500 beeps once to indicate that the document has been received successfully O Ifan error occurs during rec
127. hen you receive calls however the MultiPASS C2500 responds somewhat differently as described below The DRP service is commonly used with automatic receiving only MultiPASS C2500 Set for Automatic Receiving the ANS HOOK UP and MANUAL lights are both off When the MultiPASS C2500 is set for automatic receiving it operates according to the mode set for the registered setting TEL FAX or FAX TEL AUTO SWV If FAX TEL AUTO SW is set the difference between incoming telephone calls and fax transmissions will be detected When someone calls using the number assigned for telephone communication the MultiPASS C2500 rings in the pattern you registered in the above procedure When you hear the telephone call ring pattern simply pick up the telephone connected to the MultiPASS C2500 and talk If you do not pick up the telephone the MultiPASS C2500 continues to ring until the other party hangs up When someone sends a fax using the number assigned for fax communication the MultiPASS C2500 does not ring It receives the document automatically 6 18 Using a Telephone Answering Machine or Modem Chapter 6 MultiPASS C2500 Set for Manual Receiving the MANUAL light is on and the ANS HOOK UP light is off When you receive a call over any of the numbers in the DRP system the MultiPASS C2500 rings with the appropriate pattern you registered Pick up the handset O Ifthe call is from a person talk normally O If you hear a
128. her Fax Polling Reception e e 3 49 Requesting Another Fax to Send a Document cssesssesererrerrsecsseneeee 3 49 Setting Up Special Receiving Features csseresererensssrsrseesssesessersoerseesees 3 51 Customizing the FAX TEL AUTO SW Feature eeeseesreerresrrerrsenrersesrerrseese 3 52 What Happens When FAX TEL AUTO SW Is Selected seeen 3 54 x Contents 4 Using the MultiPASS C2500 for PC Faxing Using the MultiPASS Desktop Manager sccisscnsiccssavsarsomnansatinviesnassraynrsacionas 4 2 Starting the MultiPASS Desktop Manager in Windows 95 essees 4 2 Starting the MultiPASS Desktop Manager in Windows 3 1 ccseeeeees 4 3 MultiPASS Desktop Manager Screen seeds dvniiadddend Somme areeacsertawans 4 3 TheAddress BOOS WAG OW vas coneyat ea tevsh netics saianebvamea nantes treenit 4 7 The NBOX WINK OW raeo e erate telasecssapetesava tities ATOE S EES IR ACAI 4 7 The Qut BOX Wind OW mtn aa EA a T A N A s 4 8 The PG Fax Log Window speni onirin roete eaey reais RES 4 9 The M ltiPASS Viewer aisaen aa ee aei gaa kin AE apiavitveteesedioewaes 4 10 Using the Address BOOK mesian a e RE E A s 4 11 Addins a NEWENIY eart A diesen TE tues 4 12 Adding a Fax Gro p rereerii aren ae aa e A a e E PEE at 4 14 Editing am Enty a s AE sata ponds SE OEE OT ESS 4 15 Sorting the Entries nic e A A E ke noedinawsaasaptendebiees 4 16 Deletingsan ENUN riesen ac A a A E Ss 4 17 Importing a Phone Book File ced acivccaintsnctaxeadtonceuesiiiiognsthavievv
129. his User s Manual disconnect the equipment from the telephone line or unplug the power cord The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved Users should contact Canon Authorized Service Facilities for servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center CANON COMPUTER SYSTEMS CUSTOMER CARE CENTER 1 800 423 2366 6 A M to 12 MIDNIGHT EST SEVEN DAYS A WEEK EXCEPT HOLIDAYS RIGHTS OF THE TELEPHONE COMPANY Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user WARNING Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiat
130. iPASS C2500 if Stand alone is set to Local If Stand alone is set to Memory incoming faxes are stored in the MultiPASS C2500 and transferred to the MultiPASS Desktop Manager when you turn on the computer Phone Fax Setup PC Stand Alone Description Memory Memory Local Local Memory Local The computer receives incoming faxes into the In Box If the computer is not on the faxes are printed The computer receives incoming faxes into the In Box If the computer is not on the faxes are stored until the computer is turned on Then they are transferred to the In Box Faxes are always printed on the MultiPASS C2500 Printing a Received Fax When Your Computer is Off When a document is in its memory the MultiPASS C2500 displays the message RECEIVED IN FILE and alternately flashes the date If you want to print a fax that is stored in memory on the MultiPASS C2500 follow these steps On the MultiPASS C2500 ress the FUNCTION key FUNCTION C7 p The light comes on Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 33 D amp So E O 2 Press the FILE 5 p The MultiPASS C2500 begins printing the PRINT key on the document one touch speed dialing keypad LA Once the MultiPASS C2500 prints a fax it erases the fax from its memory Note Sending Faxes Using Software Envelopes A Software Envelope is a document that contains one o
131. iPASS C2500 8 17 Disconnect O Unplug the power cord all cables O Disconnect the telephone lines and parallel cable a SS SSS Remove all trays O Remove the document guide and document support O Make sure the extension is in all the way Pack the unit Carefully pack the unit in its original packing materials 8 18 Maintaining the MultiPASS C2500 Chapter 8 Troubleshooting 9 9939393990900 93 This chapter contains information to help you solve problems you may have when using the MultiPASS C2500 It includes O Paper jams O LCD messages O Printing problems O Faxing problems O Copying problems O Scanning problems O MultiPASS Desktop Manager problems If you have a problem with your MultiPASS C2500 and you cannot resolve it by referring to the information in this chapter contact the Canon Computer Systems Customer Care Center at 1 800 423 2366 U S A or contact Canon Canada at 1 800 263 1121 io E nH 2 a 3 Canon s support personnel are trained in the technical support of Canon s products and should be able to help you with your problem If your printer requires service they can provide you with the telephone number of your local Canon Authorized Service Facility ASF Attempting to repair the MultiPASS C2500 yourself may void the limited warranty as to that repair See the limited warranty card for details A Note Chapter 9 Troubleshooting 9 1 Before con
132. iaki 6 11 How DRPD Responds to Calls s sssesesessessseressrsesororesenisssrereserasseseseseseeses 6 12 Turning on DRPD and Assigning a Setting to a Ring Pattern eese 6 13 Communicating Using the DRPD Feature ssersrrereerenssersneseesereneees 6 18 7 Activity Reports Generated by the MultiPASS C2500 Setting Up to Print Activity Reports es sessssssesseersesrerssesrerserrerrestsrersteterrerreeees 7 2 Generating Activity REPOrts sie erirriiviees iio oe nnesok sienet sos res reus sarera risasi 7 4 Samples of TX Report and RX REPoOrt sesssessesrsrerersrerestrrerresrsrererererersrererise 7 5 Printing an Activity Management Report eesesssersererersesrerserrereretrirreeeserrereses 7 7 Printing the Lists of Fax and Telephone Numbers sesesseesrserietrririrererereren 7 8 Samples OL TASES sssri seiat ARENELE nET SREE TOn a ESAE NNNSN 7 9 Printing the User s Data List ssrcsacenaton eenn isinen i iaei Ea aT aae 7 10 Sample of Users Data List casssicccissacyeusisoniectntstoredenvdeapsauniicunensasesesass 7 11 Printing the Memory Clear Report eessesessresressssssessessreserssersenerrserretsrotrirtrenea 7 12 Maintaining the MultiPASS C2500 MultiPASS C2500 Guidelines sorres tieven ni eene eena ES eeina iiai 8 2 ROUHME Maintenance seiisiirrrssririnr itikan irataira Naneo Er NAKEN RAE NEATE keia 8 3 Cleaning the BJ Cartridge Print Head s sessssrsrsssressesrersstnrrssriseerrersrerererersreene 8 4 BI Cartridge Guidelines sirpin ioh eT Secs EA E E EDE ERE
133. indows 3 1 printer setup 2 10 Windows 95 on line help 2 7 printer driver 2 7 9 printer setup 2 6 9 Properties dialog box 2 6 World Wide Web 1 4 1 8 Index
134. ing a document the unit stores the document in memory O BJ cartridge runs out of ink O BJ cartridge is not installed O Paper cassette runs out of paper O Paper jam occurs The MultiPASS C2500 can store up to 42 letter size pages based on the CCITT No 1 chart The LCD display shows RECEIVED IN MEMORY alternating with the error message when the memory contains documents The MultiPASS C2500 will automatically print the contents of memory when you correct the problem After printing the document s stored in memory the MultiPASS C2500 erases the document s from memory If you are using the MultiPASS Desktop Manager and it is set to receive in memory the MultiPASS C2500 stores incoming faxes in its memory when the computer is off In this case you will see the RECEIVED IN FILE message See page 4 33 for details on receiving faxes with the MultiPASS Desktop Manager Receiving a Document Using a Telephone Connected to the MultiPASS C2500 If your telephone is connected to the MultiPASS C2500 but is not located near the unit you can activate reception of a document manually by answering the extension phone without physically touching the MultiPASS C2500 The telephone must be plugged into either of the telephone or answering machine jacks on the MultiPASS C2500 Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 47 lt x a gt en eh Qo ie a 8 When you answer the telephone and
135. ing for information about the MultiPASS Desktop Manager or any Canon printer driver for a unique situation you can contact one of the Canon electronic services You can retrieve information from the electronic services at any hour of the day or night Contacting Canon Directly If you seem to have an operational problem try to solve it by referring to the troubleshooting information in Chapter 9 or by using your Visual Guide If you cannot quickly resume normal operation contact Canon s experienced support personnel at the Customer Care Center number above Chapter 1 Introduction 1 5 Servicing the MultiPASS C2500 The Canon MultiPASS C2500 is designed with the latest technology to provide trouble free operation The warranty card that comes with your system describes Canon s limited two year InstantExchange warranty program Be sure to read the warranty information to find out about the different service options available to you Save the warranty and keep your sales receipt for proof of purchase In the event that your MultiPASS C2500 needs servicing you will need your proof of purchase to obtain warranty service Be sure to fill out the Registration card and send it in This will help Canon give you better support and warranty service If you seem to have a problem try to solve it by referring to the troubleshooting information in Chapter 9 If you cannot solve the problem contact Canon s support personnel at the Can
136. item in the table of contents or click the search button to find help on a specific topic npo I Icon Bar List Click to display the In Box Out Box Address Book or Fax Log a E x Q a Chapter 4 Using the MultiPFASS C2500 for PC Faxing 4 5 Function Icons An icon bar located at the bottom of the window contains icons related to functions in the MultiPASS Desktop Manager You can highlight a document from a list and then drag and drop onto each of these function icons Place the mouse cursor over an enabled icon for a few seconds to see a yellow tool tip with a textual description of the icon PHONE PRINT NEW ENVELOPE DELETE FAX SAVE AS VIEWER Phone if a telephone is attached The Phone icon dials the phone for a voice call It is used either alone for manual dialing or with an individual entry in the Address Book After the number is dialed you are prompted to lift the telephone You must attach a telephone to MultiPASS C2500 and activate the phone in the MultiPASS Desktop Manager See your Setup Guide for details Fax The Fax icon sends a PC fax to a number you select You can PC fax items in the In Box or the Out Box Print The Print icon prints the selected document using the MultiPASS C2500 as the default printer Save As The Save As icon saves the selected item to a file that you can open with another application It is used with items listed in the In Box and the Out Box New Envelop
137. ity maximum 150 sheets Letter legal A4 50 sheets Transparencies 50 sheets Back Print Film 20 sheets Envelopes Paper size Letter 8 5 x 11 Legal 8 5 x 14 A4 210 mm x 297 mm U S Commercial number 10 envelope 9 5 x 4 1 European DL envelope 220 mm x 110 mm Recommended paper type Coated paper Canon Coated Paper LF 101 OHP film Canon Transparencies CF 102 BPF film Canon Back Print Film BF 102 High gloss film Canon High Gloss Film HG 101 Fabric sheet Fabric Sheet FS 101 for Canon printers T shirt transfers Canon T Shirt Transfers TR 101 Envelope Commercial number 10 or European DL Paper weight 17 Ib to 24 lb 64 to 90 g m with automatic feed Appendix A Specifications A 1 Printing speed BC 20 346 cps in 10 cpi Standard mode 496 cps in 10 cpi Draft mode BC 21 Black 173 cps in 10 cpi Standard mode 248 cps in 10 cpi Draft mode BC 21 Color Approximately 0 3 to 0 8 ppm full coverage of printable area Printing width Maximum 8 203 mm Printing direction Black ink Bidirectional in text both Windows and MS DOS Unidirectional in Block Graphic Character Unidirectional in image Color ink Unidirectional Printable Area Papers The shaded portion in the following figure shows the printing area for papers Letter size Legal size __A4 size a 85in a 8 5 in a 210mm b 0 25in b 0 25in b 3 4mm c 11 0in c 14
138. ivity reports lists of fax and telephone numbers and lists of user s data information These reports do not include activities or lists created by the MultiPASS Desktop Manager see page 4 38 to print the Fax Log A Note Your MultiPASS C2500 keeps track of all of its sending and receiving operations and records them in the form of activity reports These reports can help you confirm the dates and times of fax transactions and whether or not each transaction was successful This chapter includes O Setting up to print activity reports O Printing the lists of fax and telephone numbers O Printing the User s Data List O Printing the Memory Clear List Chapter 7 Activity Reports Generated by the MultiPASS C2500 7 1 Setting Up to Print Activity Reports The MultiPASS C2500 creates these activity reports O TX send Report O RX receive Report O Activity Management Report The MultiPASS C2500 prints the TX Report and RX Report automatically only as the transaction takes place You can control whether these reports print after every fax or only if an error occurs You can print the Activity Management Report automatically after 40 send and receive transactions have taken place or you can print the report anytime you choose 4 Press FUNCTION FUNCTION The light comes on Then press DATA DATA DATA REGISTRATION 3 Use or v to A display REPORT vC p DATA REGISTRATION SETTINGS V i 3 REPORT SETTINGS i 5C
139. l 1 2 1 8 Internet 1 4 5 J Jams paper 9 3 6 L Landscape orientation 2 12 LCD display 1 7 1 9 menu system 3 3 4 B 1 8 messages 9 7 10 Left adjustment guide paper cassette 1 8 Loading documents 1 18 20 Paper paper cassette 1 13 16 Logo files scanning 5 7 9 M Main components 1 7 8 Maintaining unit 8 1 18 MAN AUTO SWITCH option 3 51 Manual redialing 3 29 sending 3 30 MANUAL button 1 10 6 6 Media type option 2 17 18 Memory 1 2 A 4 Memory Clear Report 7 12 MEMORY FULL message 5 3 MEMORY REFERENCE key 1 12 MEMORY RX option 3 51 Menu system 3 3 4 B 1 8 Message answering machine 6 5 Messages displayed during sending 3 31 in LCD 9 7 10 Index Mirror image 2 3 Modem speed A 4 using 6 1 19 Monochrome 2 21 2 23 printing 2 29 Multi activity report 7 6 MultiPASS Desktop Manager 1 3 2 5 Diagnostics using 9 29 30 disabling 9 25 28 enabling 9 27 28 Fax Log 4 37 38 fax memo 4 27 29 function icons 4 6 icon bar 4 4 5 problems 9 25 30 receiving faxes 4 32 34 scanning 5 4 7 screen 4 3 6 specifications A 8 starting 4 2 3 uninstalling 9 28 29 using 4 2 11 Viewer 4 10 11 Multiple copies 5 2 3 N Name entering 3 8 10 Numbers entering 3 7 8 Numeric buttons 1 10 11 3 6 7 O On line help Windows 95 2 7 One touch speed dialing call 6 2 3 faceplate 3 13 keypad 1 10 12 3 7 list 7 9 setting up 3 3 3 10 13 B 1 Operato
140. lain Paper to Coated Paper 9 18 Troubleshooting Chapter 9 Faxing Problems Problem Cause Solution Cannot send a The MultiPASS C2500 may If you have a pulse line be document not be set for the type of sure the MultiPASS C2500 telephone line in use is set for pulse dialing pulse tone The telephone may not be Make sure there is a dial working tone when you lift the telephone The document may not Remove the document have been fed correctly stack it and feed it into into the MultiPASS the unit correctly see C2500 page 1 17 The one touch or coded Check the one touch or speed dialing number you coded speed dialing used may not be registered button and be sure it is for the feature you want registered correctly to use There may be other Allow time for the current documents being sent from document to finish sending memory An error may have occurred Print an activity report and while you were sending the check for an error code document The receiving fax machine Make sure the receiving fax may not be a G3 machine is compatible with fax machine the MultiPASS C2500 which is a G3 fax machine The other party s fax Call the other party and maybe out of paper ask them to make sure paper is installed Chapter 9 Troubleshooting 9 19 Problem Cause Solution A document takes a long time to send Cannot send or receive using Error Correction Mode
141. le Name text box O From the Save File as Type list choose a file format The options are TIF BMP PCX and DCX The type you choose depends on what you are going to do with the image Most graphics programs can import TIF BMP and PCX files cf Click OK The MultiPASS Desktop Manager saves the scanned document and returns to the In Box Scanning Logo and Signature Files Using the MultiPASS C2500 you can scan logos and signatures to use on coversheets when you send a PC fax Logo and signature files must meet these requirements O The physical size of the logo must be no larger than eight inches wide by 1 7 inches high O The name of the logo file must start with a capital L O The physical size of the signature must be no larger than 4 0 inches wide by 1 0 inches high O The name of the signature file must start with a capital S O The file name extension must be PCX 2 oc a ce O S w O S8 O The logo or signature graphic must be monochrome black and white O The logo or signature file must be stored in the directory where the MultiPASS Desktop Manager is located The directory is CNMPASS unless you specified a different name during installation Chapter 5 Using the MultiPASS C2500 as a Copier and Scanner 5 7 Creating Logo and Signature files Prepare the O Put your logo or signature on a blank sheet of white logo or paper signature O Place the sheet face down in the ADE
142. ling coded speed dialing group dialing and manual regular dialing Dithering A method by which color dots are combined on a page to produce a wide spectrum of colors Document The sheet of paper containing the data that you send to or receive from a fax dpi Dots per inch A unit of measurement for indicating a printer s resolution DRPD Distinctive Ring Pattern Detection Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company s special services E ECM Error Correction Mode The ability of your MultiPASS C2500 to reduce system and line errors when sending or receiving from another fax with ECM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line F FAX TEL switching The ability of the MultiPASS C2500 to automatically detect whether a call is from a fax or telephone With this feature one telephone line can be shared by both the telephone and the fax FINE The fax setting for documents with very small characters and lines Fine mode One of the printer s print modes Use this mode when printing on transparencies or printing a halftone image that produces grayscale or intermediate colors Glossary Font A complete set of characters of the same size and style a particular implementation of a typeface For example 12 point Courier bold Form feed A pri
143. ling buttons and that the number you want to dial is properly registered O If you make a mistake by pressing the wrong speed dialing buttons press HOOK or STOP Then go back to step 1 6 2 Using a Telephone Answering Machine or Modem Chapter 6 When the other Ifyou get a busy signal press HOOK or STOP to party answers disconnect the line pick up the l telephone O When you finish speaking hang up the telephone Receiving a Voice Call Automatically on a Shared Fax Telephone Line To receive both telephone calls and fax documents automatically you can turn on automatic receiving for calls and documents O Make sure the MultiPASS C2500 is set for both fax and telephone communication FAX TEL AUTO SW is ON ANS HOOKUP O Make sure both the ANS HOOK UP and geek p MANUAL lights are off Press the ANS HOOK UP CD MANUAL button repeatedly until both lights are off When a call comes in the MultiPASS C2500 checks to see if the call is from a telephone or a fax machine O Ifthe call is from a telephone the MultiPASS C2500 rings to alert you O Ifyou do not pick up the telephone within 15 seconds the ringing stops To change the F T RING TIME see page B 5 O Ifthe call is from a fax machine and the FAX INCOMING RING function is set to OFF the MultiPASS C2500 does not ring It receives the document automatically O To set the MultiPASS C2500 to ring whenever it receives a call whether from a fax machine or
144. lone Fax Chapter 3 Use or V to A MEM RETRANSMIT ade ae 07 Be y select the TX RX cw bonno 0002 number you 5s want to resend Then press SET SET The MultiPASS C2500 dials the C p number and sends the fax It then returns to standby mode D The document is erased from memory after it is sent Printing a List of the Documents in Memory The MultiPASS C2500 can print a list of any faxes stored in memory along with the transaction TX RX number of each Once you know the transaction number of a fax in memory you can print the fax send x it to another location or delete it Pi C e 1 3 S Fress FUNG TION m 7 gt The light comes on FUNCTION D Denies aR jp MEMORY REFERENCE a 1 DELETE DOCUMENT REFERENCE Cd 2 Use A or v to A MEMORY REFERENCE 07 a select DOC L 3 DOC MEMORY LIST MEMORY LIST 5s Then press SET OST p PRINTING REPORT O The MultiPASS C2500 automatically returns to standby mode Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 33 Printing a Document Stored in Memory FUN P C4 p The light comes on ma Pors v p MEMORY REFERENCE ils uL F 1 DELETE DOCUMENT REFERENCE Use or v to v a MEMORY REFERENCE select PRINT P 4 PRINT DOCUMENT v DOCUMENT i Then press SET SET p PRINT DOCUMENT a TX RX NO Use A or v to A i vE PRINT DOCUMENT spl ng Pi l y TX RX NO o002 uitiver o e 5C fax you want to print
145. matic For Monochrome Printing Use the BC 20 Black BJ cartridge to optimize the printer s performance when you are printing black text and graphics only Pi In the printer driver choose the following printing options to tell your MultiPASS C2500 to print using black ink only O Media Type Plain Paper O Print Quality Standard O Color Model Monochrome o Print Model Automatic Chapter 2 Using the MultiPASS C2500 as a Printer 2 29 Other Ways to Improve Print Speed in Windows To improve printing speed you can try the following O Turn off the Print Manager in the Windows Control Panel Windows 3 1 only This avoids the extra step of sending the print file to the Print Manager and may increase your printing speed by as much as 25 depending on the computer you are using Add a permanent swap file in Windows 3 1 Under the 386 Enhanced icon in the Windows Control Panel add or create a permanent swap file that is from 4 MB to 9 MB The computer will be able to prepare the print file faster See your Windows documentation for instructions Avoid diffusion halftones In the Custom Settings dialog box choose Diffusion for halftoning only when printing final output or photographic images Choosing Fine allows documents to print as much as 20 faster because the computer does not need to compute to best possible position for gt each dot Avoid screen matched color In the Custom Settings dialog box a
146. ment Feeder copy and start again 011 The MultiPASS C2500 Contact the other party CHECK PAPER SIZE CHECK PRINTER tried to poll another unit but the other fax unit did not have a document to send The recording paper size in the paper cassette and that specified in the fax setup are different An error occurred in the printer and have them set the document for polling Set the correct paper size in the FAX PRINTER SETUP see page B 7 Press STOP Try your operation again If the display does not change try unplugging the unit Wait several minutes then plug it back in Chapter 9 Troubleshooting 9 9 gt fo m O Q 3 Ee Message Error Code Cause Action DOC TOO LONG INSTALL CARTRIDGE MEMORY FULL NO RX PAPER NO TEL REC PAPER JAM REPLACE CARTRIDGE START AGAIN SUPPLY REC PAPER 003 037 037 012 022 009 It took more than 32 minutes to send or copy a document It took more than 32 minutes to receive a document The document is longer than 39 4 inches 1m The BJ cartridge is not installed The memory of the MultiPASS C2500 is full because it has received too many documents Memory is full because you tried to send too many pages at once The other party s fax is out of paper The one touch or coded speed dialing number has not been registered No paper is loaded in the MultiPASS C2500 or the
147. n Authorized Service Facility ASF 1 6 9 1 Back Print Film BE 102 2 3 2 18 Canada 9 1 Care Center 1 4 6 9 1 Coated Paper LC 101 2 2 2 17 Color Advisor 2 27 C 1 16 Fabric Sheets FS 101 2 3 2 18 help 1 4 6 High Gloss Film HG 101 2 3 2 18 referral service 1 4 specialty papers 1 2 T Shirt Transfers TR 101 2 4 2 18 Transparency Film CF 102 2 3 2 17 CARTRIDGE button 1 10 8 8 Centronics parallel interface 1 2 Cleaning BJ cartridge print head 8 4 CLEANING key 1 12 CLEAR key 1 12 CNG tone 6 7 Coated papers 2 2 2 17 CODED DIAL button 1 10 3 14 Coded speed dialing list 7 9 setting up 3 14 15 Color adjustment 2 25 mode 2 21 2 23 model 2 19 2 21 printing 2 29 selection 2 24 vs printing speed 2 28 31 Color Advisor 2 27 using C 1 16 Color Bubble Jet printer 1 2 specifications A 1 3 Communications fax vs data 6 8 Compatibility A 4 A 6 Components 1 7 8 CompuServe 1 4 5 Contrast setting 3 23 24 Conventions iv Copier 1 3 5 2 3 and Scanner 5 1 9 specifications A 5 Copy speed A 5 Copying and receiving 3 48 documents 1 17 5 2 3 problems 9 24 with BC 21 Color BJ cartridge 5 2 Copyright information 2 18 Coversheets 1 3 using 4 24 27 Creating fax memo 4 27 29 Cursor keys 1 12 Custom paper size 2 14 16 print model 2 22 23 Customer Care Center 1 4 6 D Data communications 6 8 compression system A 4 entering 3 5 10 modem using 6 8 DATA REGI
148. n has an extensive dealer network equipped to offer you supplies as you need them To find a dealer near you call the Canon referral service at 1 800 848 4123 If supplies are not available from your local dealer you can order directly from Canon by calling 1 800 671 1090 Canada Customer support for Canadian residents is available 24 hours a day seven days a week at 1 800 263 1121 In other countries please contact your Canon dealer 1 4 Introduction Chapter 1 Where to Get Help First One of the first things you may have done with your MultiPASS C2500 was to call the Canon Fax Retrieval System and request an index of the documents available to you through this service If you have not done this please do so now Documents are faxed directly to your MultiPASS C2500 The Fax Retrieval System offers up to date information about Canon s products as well as technical information about specific products By reviewing the index you can determine what information would be beneficial to your installation e Q m 3 a 5 The Fax Retrieval System responds to your requests almost immediately depending on the volume of requests Using the Electronic Services If you have a modem you can contact Canon through CompuServe the Internet or its BBS Through these electronic services you can find out about the latest Canon products or you can retrieve general information about specific products If you are look
149. n panel marked the same as a standard telephone keypad Press them to perform manual dialing to enter numbers and letters when you register numbers and names and to enter coded speed dialing codes with two or more digits O One touch speed dialing keypad The rectangular buttons numbered 01 to 16 on the operator panel each of which may be registered as a fax or telephone number Once a number is registered you press one button to dial the entire number P Page orientation Refers to the direction of print on the page Printing across the width of a page is called portrait orientation Printing across the length of a page is called landscape orientation Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards Pressing the PAUSE button enters a pause between digits of a telephone number PBX Private branch exchange See Switchboard PC fax An electronic way to send and receive faxes A PC fax is sent from or received directly into a computer Using the MultiPASS Desktop Manager you can send and receive PC faxes and save sort and or print the PC faxes Polling One fax machine requesting another to send a document The receiving party calls the fax machine holding the document to be sent and requests that it be sent Portrait orientation Refers to printing across the width of the page letter style This is the opposite of landscap
150. n your documents The computer will be able to prepare the print file faster O Add RAM to your computer The computer will be able to prepare the print file faster O Use a computer with a faster processor The computer will be able to prepare the print file faster Chapter 2 Using the MultiPASS C2500 asa Printer 2 31 Printing on Envelopes You can stack up to 20 envelopes in the paper cassette U S Commercial number 10 COM10 envelopes and European DL envelopes are recommended You may be able to stack envelopes of other sizes in the paper cassette however Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL The following envelopes are not recommended because they may cause jams or smears or may damage your MultiPASS C2500 Caution O O O O Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes using peel off sealing strips Envelopes in which letters have been enclosed When you are ready to print on envelopes follow these steps to stack envelopes in the paper cassette Prepare the O Arrange the stack of envelopes on a firm surface and envelopes press down firmly on the edges to make the folds crisp O Press all the way around the envelopes to remove any curls and expel air from inside the envelopes pa AE 4 PRESS FIRMLY HERE 2 32 Using the Multi
151. nance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Information regarding authorized service facility locations can be obtained by calling Canon Canada below CANON CANADA INC 1 800 263 1121 24 HOURS A DAY SEVEN DAYS A WEEK Users should ensure for their own protection that the electrical ground connections power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Contents Using Your Documentation The following documentation is supplied with the MultiPASS C2500 to help you use your new Canon Convertible Color Printer Setup Guide This manual describes how you unpack set up and start using your MultiPASS C2500 It includes how to register your name and phone number for faxing and how to install the MultiPASS Desktop Manager You must install the MultiPASS Desktop Manager fo
152. nation of the PC fax e Your Signature Select the PCX file with your signature from the list or choose None To select a The Choose Coversheet Language dialog box appears coversheet in another language click Choose Danish Coversheet Dutch aleh Amen can English International Finnish O To select a coversheet click the name O To preview the coversheet click the Preview button The MultiPASS Viewer appears see page 4 10 O To use a selected coversheet as the coversheet for all your PC faxes click Set as Default Cover Page 4 26 Using the MultiPASS C2500 for PC Faxing Chapter 4 Complete the O Click OK You return to the Coversheet dialog box coversheet S O Click OK You return to the Send Fax dialog box You can send the PC fax now or save it to be sent at a later time Creating a Fax Memo in the MultiPASS Desktop Manager You can create and send a Fax Memo that consists of a coversheet and a message you type This allows you to quickly send a memo without using another Windows application 1 Start the O In Windows 95 click Start Programs MultiPASS MultiPASS Utilities and the MultiPASS Desktop Manager e ea op O In Windows 3 1 select MultiPASS Utilities from the anager Program Manager then double click the MultiPASS Desktop Manager icon 2 From the File O The Send Fax Memo dialog box appear
153. ncoming document When the receiving fax detects this signal it automatically starts to receive the fax transmission The majority of fax machines in use today can send and detect CNG signals Coded speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing the CODED DIAL button and a two digit code using the numeric buttons cps Characters per second A unit of measurement that indicates the printer s speed Cursor The underline symbol you see on the LCD when you register numbers and names in the MultiPASS C2500 Press the arrow buttons to move the cursor D dB A Stands for decibel level a decibel being a unit of measurement for the intensity of the sound coming from the unit adjusted for background noise Default settings The MultiPASS C2500 is preprogrammed at the factory with recommended settings These are also known as factory default settings You can customize your MultiPASS C2500 by programming settings other than the default settings Delayed sending The ability to send a document at a preset time in the future You do not have to be in your office to use delayed sending to one or more destinations Density control A setting that darkens or lightens the scanning of documents Glossary Dialing methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine Dialing methods include one touch speed dia
154. nd additional information you type in the Coversheet dialog box The MultiPASS Desktop Manager comes with 12 coversheets The coversheets all look the same but they are in different languages View a coversheet before you use it by using the MultiPASS Viewer page 4 10 The coversheet can also include your custom logo and signature These are PCX files you create For information and instructions on scanning your logo and signature using the MultiPASS C2500 see Chapter 5 Using the MultiPASS C2500 as a Copier and Scanner 4 24 Using the MultiPASS C2500 for PC Faxing Chapter 4 To attach a coversheet follow these steps In the Send Fax Make sure there is an X or in the box dialog box click the Attach Coversheet box Bill Brown 555 12 amp Business Group a Joan Smith 555 21 amp Personal Group Stacey Johnson 55 Click the The Coversheet dialog box appears Coversheet button Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 25 O Type or select the information for the coversheet All information is optional Once entered this information becomes your default it stays until you change it e Company Logo Select a PCX file to be displayed in the upper left corner of the coversheet or to show nothing choose None From Type your name as you want it to appear e Phone Type your voice telephone number as you want it to appear e Note Type a brief note or expla
155. ng Sorting the Entries You can sort the entries in the Address Book by First Name Last Name and Company Fax Groups are sorted by name regardless of the text field you sort on Entries are sorted in the following order O Blank fields O Numbers O Letters A a through Z z In the Address Book click the button above the column you want to sort on The entries in the Address Book are sorted by your selection CLICK HERE TO SORT BY LAST NAME Spencer The Company N 909 555 1212 909 555 1234 Raymond Gunderson the other compa 909 555 9898 909 5559876 Sharon Burton Her Company 909 555 9632 909 555 8523 4 16 Using the MultiPASS C2500 for PC Faxing Chapter 4 Deleting an Entry You can delete an entry from the Address Book In Box or Out Box Entries in the Fax Log are automatically deleted when they are two months old Once you delete an entry in the Address Book In Box or Out Box you cannot undelete it Inthe Address To select a group of entries click the first entry Press the Book select Shift key and click the last entry you want to delete an entry Click one entry A dialog box appears asking you to confirm the deletion and drag it to Click OK the Delete icon The entry is removed from the list O You can change the Preferences settings if you do not want to confirm each deletion The Preferences settings are described in your Setup Guide Importing a Phone Book File You may have a
156. ng The FUNCTION light must be on to select these functions SET key Use to select special function settings and activities Chapter 1 Introduction 1 11 The following keys perform special operations when the FUNCTION light is on 01 DATA REGISTRATION Press to start data registration for fax numbers names and other important settings for sending receiving and printing 02 DELAYED TRANSMISSION Press to send a document at a preset time 03 POLLING Press to request other fax machines to send documents 04 MEMORY REFERENCE Use to print a document or a list of documents in memory or to resend or delete documents stored in memory 05 REPORT Use to print activity reports 07 and 15 Search keys A v Use to scroll through selections during data registration 10 and 12 Cursor keys lt gt Use to move the cursor during data registration 08 HELP Use to print a help list 09 Press to enter a in your fax number 11 SPACE Press to enter a space between numbers or letters when you register fax numbers and names 13 CLEANING Use to clean the BJ cartridge print head whenever print quality deteriorates 14 CLEAR Press during data registration to clear a number or name so you can re enter it 16 FILE PRINT Press to print documents that are stored in memory for uploading to your computer Once you print the file it is erased from memory and cannot be uploaded to your computer
157. ng resolution horizontal x vertical Fine mode 203 pels in x 196 lines in 8 pels mm x 7 7 lines mm Standard mode 203 pels in x 98 lines in 8 pels mm x 3 85 lines mm Automatic document feeder Paper size Up to 20 letter size sheets 10 legal size sheets 20 A4 size sheets Based on 20 Ib paper Scanning method Contact image sensor Document sizes Maximum 8 5 W x 39 3 L 216 mm W x 1000 mm L Minimum 8 3 W x 5 9 L 210 mm W x 148 mm L Effective scanning width 8 4 214 mm UHQ 6 Ultra High Quality image enhancement Halftone 64 shades of gray Photo text auto recognition Compatibility TWAIN Scanning speed 4 ppm Standard mode only allowed in faxing scanning to computer always defaults to Fine 2 ppm Fine mode A 6 Specifications Appendix A Document sizes The following illustrations show the maximum and minimum document sizes that can be fed into the MultiPASS C2500 8 5 216 mm 8 3 S 210 mm 7 Up to a maximum of 32 minutes for sending each page or 39 4 1m in length a ae The actual scanned image size for the MultiPASS C2500 is shown below This information applies to documents that will be scanned for faxing or PC scanning y 0 16 4 0mm Legal Letter Y E 0 16 aah 8 28 boa 4 0 mm 0 18 207 mm 0 18 4 5 mm 4 5 mm There is a 0 18 4 5 mm margin on either side of the sheet and a 0
158. ng the MultiPASS C2500 for PC Faxing Chapter 4 Type the information for the individual in gt text boxes When you are done click the Add button O You must type at least a First Name or Last Name and a Phone or Fax number before you can click Add O You can enter 20 characters in the First and Last Name text boxes You can enter 40 characters in the Company Name text boxes and 32 characters in the Phone and Fax Number text boxes O You can use the following Characters Activity Oto 9 Dialing digits p Pause P Last pause T Tone switch over function Space Display only characters space cannot be used at the beginning of a number O Be sure to include all numbers that need to be dialed for example 1 714 222 5555 O If you entered an Outside Line Prefix number such as 9 in the Phone Fax Setup dialog box do not enter it here O The new entry is listed in the Address Book O To add another entry repeat steps 2 through 4 Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 13 Adding a Fax Group Adding a Fax Group allows you to select existing Address Book entries and create a group A Fax Group allows you to send a PC fax to everyone listed in the group In the Address Book click the New Group icon amp Business Group BP Joan Smith 555 21 b amp Personal Group amp Stacey Johnson 59 O In the Group Name text box type a name f
159. ning and PC faxing functions for the MultiPASS C2500 Its features include O O O O Printing PC faxing and scanning control functions An Address Book where you can store the names and fax numbers for both individuals and groups An In Box that receives and stores both faxes and scanned documents for processing An Out Box that stores files to be printed or faxed A Fax Log for monitoring and recording fax activity A Viewer that allows you to view documents listed in the In Box Out Box and some items in the Fax Log See your Setup Guide for instructions on how to install and set up the MultiPASS Desktop Manager Starting the MultiPASS Desktop Manager in Windows 95 After it is installed the MultiPASS Desktop Manager is an option on the MultiPASS Utilities menu O O Click the Start button and point to Programs Point to MultiPASS Utilities and then click MultiPASS Desktop Manager 4 2 Using the MultiPASS C2500 for PC Faxing Chapter 4 Starting the MultiPASS Desktop Manager in Windows 3 1 After it is installed the MultiPASS Desktop Manager is an icon in the MultiPASS Utilities program group This program group was automatically created during installation O From the Program Manager double click the MultiPASS Utilities icon You see this program group MultiPASS PASS MuliPASS MultiPass Desktop Ferye Diagnostic Uninstaller ReadMe Manager O Inthe MultiPASS Utilities program group doubl
160. nk tanks in the BC 21 Color BJ cartridge Canon recommends that you use only Canon BCI 21 Color and BCI 21 Blk ink tanks Chapter 8 Maintaining the MultiPASS C2500 8 7 Replacing the BJ Cartridge With normal use you will occasionally need to replace your BJ cartridge or one of its ink tanks How often you ll need to do this depends on the type of printing you do If you print a lot of graphics you may need to change cartridges more often than if you print mostly text O You should replace the BJ cartridge at least once a year or whenever printed output is not crisp and clear and shows gaps missing dots in the characters even after you have cleaned the print head five consecutive times O If you are using the BC 20 Black B cartridge and the message REPLACE CARTRIDGE appears in the LCD display the BI cartridge may have run out of ink O If you are using the BC 21 Color BJ cartridge and the message INSTALL BLACK CART appears you have the MultiPASS C2500 set to not print incoming faxes with this cartridge You can change to the BC 20 Black B cartridge or you can change your settings You must set RX W COLOR CART to PRINT AUTOMATICALLY to print incoming faxes with the BC 21 Color BJ cartridge O Ifyou are using the BC 21 Color BJ cartridge and your output is blank one of the ink car tridges is probably out of ink and needs to be replaced See Replacing an Ink Tank in the BC 21 Color BJ Cartridge later in this chapter for i
161. now your local ines are in good condition ERASING END 995 The document was HANG UP PHONE MEMORY FULL PLEASE WAIT MEMORY IN USE nn deleted from memory The telephone is off hook ne MultiPASS C2500 sending a fax and its emory is full Sad Shows the percentage of memory currently in use Place the telephone properly into its cradle Wait until the fax is sent If you need more space clear the memory Chapter 9 Troubleshooting 9 7 Message Error Code Cause Action NO ANSWER The receiving fax Make sure you dialed machine does not the correct number answer Try again later PLEASE WAIT The MultiPASS C2500 Wait until you see the RECEIVED IN FILE RECEIVED IN MEMORY REDIALING STOP KEY PRESSED TALK TX RX NO nnnn is warming up The computer was off and a document was received in the memory of the MultiPASS C2500 The paper or ink ran out or a paper jam occurred so the MultiPASS C2500 received the document in memory The MultiPASS C2500 is waiting to redial the other party s number because the line was busy or the other party did not answer when you tried to send the document You pressed the STOP button to cancel the current operation The FAX TEL switch is set for the MultiPASS C2500 to ring When the MultiPASS C2500 sends or receives a fax it assigns it a unique identification number date and time displayed Turn the com
162. nstructions There are four test prints you can use to check print quality see page B 8 To replace the BI cartridge follow these steps 1 Press the CARTRIDGE ido gt _ The cartridge holder moves to the center aia es C p of the unit utton ae 8 8 Maintaining the MultiPASS C2500 Chapter 8 Open the O Grasp both sides and lift it up printer cover 20 fu ae O Do not try to move the cartridge holder manually this may damage the unit If the cartridge holder does not move and the unit beeps several times unplug the MultiPASS C2500 and let it cool for several minutes The device has an automatic protection mode that prevents it from overheating After allowing it to cool plug the unit in again and press the CARTRIDGE button to move the cartridge holder Caution Hold the BJ cartridge on the sides only Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side The metal area may become hot during printing Chapter 8 Maintaining the MultiPASS C2500 8 9 Lift the green lock lever on the cartridge holder Dispose of or store the BJ cartridge amp Open the BJ cartridge package O Gently pull up on it O Dispose of the old BJ cartridge or store it in the BJ cartridge storage compartment located inside the paper cassette of the MultiPASS C2500 Peel the protective foil off the new BJ cartridge
163. nt head may need to be cleaned Clean the print head see page 8 4 Colors in a line are uneven or different from previous lines The print mode does not match the data pattern If you are printing high density color graphics on plain paper change the Media Type setting from Plain Paper to Coated Paper Chapter 9 Troubleshooting 9 17 o Q QO m 2 Q e o Problem Cause Solution Blue looks like purple Blue prints out as purple because of the difference in color technology used by the screen and printer the screen uses RGB Red Green Blue color and the MultiPASS C2500 uses CMYK Cyan Magenta Yellow Black color Due to the technology differences when cyan and magenta are mixed together blue prints dark blue or purple compared to the screen Within the MultiPASS printer driver selecting Match screen match in the Color Adjustment dialog box of the Custom Setting window will result in a lighter blue If you are not using screen matching decreasing the amount of magenta by 30 produces a royal blue If you are just looking for a nice blue color try cyan It prints beautifully and fast and is available in almost all applications that support color Color images are missing some detail Check to see if your MultiPASS printer driver is set to Plain Paper Color Mode and Halftoning Pattern If so change the Media Type setting from P
164. nter function that automatically ejects the current page and advances the printer to the top of the next page G G3 Group 3 fax machine Defined by CCITT Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted thus reducing transmission time Encoding schemes for G3 fax machines are Modified Huffman MH Modified Read MR and Modified Modified Read MMR Grayscale Representing color in black and white as a result of different intensities of color Different colors and intensities of colors appear as different shades of gray Group dialing A dialing method that enables you to dial up to 105 registered one touch speed dialing or coded speed dialing numbers together as a group This means that you can press just one to three buttons to enter numbers when sending the same document to many destinations H Halftone Using this method the MultiPASS C2500 in printer mode produces shades of gray or of colors by mapping dots to be printed For color printing different colored dots of ink are placed closely together to create illusions of other colors HOOK The button that engages and disengages the telephone line Glossary G 5 IEEE 1284 IEEE 1284 is the new specification standard for computer to peripheral bidirectional parallel interface communications The new standard was adopted by IEEE Institute of Electrical and Electronic Engineers Inc in 1993 Some
165. o 99 using the numeric buttons p COPY COPY PAGE 01 Press sonore START COPY Q i O To stop copying at any time press STOP You may need to lift the operator panel to remove the document O Documents are always copied in FINE mode regardless of whether the STANDARD or FINE light is on If the LCD displays MEMORY FULL while making multiple copies of a document do not use the multiple copy feature for copying the document Make single copies of the document instead as many times as required IN Note You may be able to make multiple copies if you first print out any faxes that are stored in memory see pages 3 47 and 4 33 Chapter 5 Using the MultiPASS C2500 as a Copier and Scanner 5 3 v 6 he a a Q O p 7 Q am g w Using the MultiPASS Desktop Manager to Scan Documents The MultiPASS Desktop Manager scans each document page and saves each page to an individual file Once you scan a document into the MultiPASS Desktop Manager you can view it save it rename it print it or send it as a PC fax from the In Box Scanning a Document into the MultiPASS Desktop Manager 1 Feed the O Place the document face down in the ADF document Click the Scanner icon O The resolution is set at 200 dpi 5 4 Using the MultiPASS C2500 as a Copier and Scanner Chapter 5 O From the Composition list select the kind of image you are scanning The options are e B
166. od of feeding paper into the printer one sheet at a time Manual receiving A method of receiving faxes in which you answer all incoming calls using a telephone Manual Redialing When you use regular dialing you can redial a number manually simply by pressing REDIAL on the operator panel The last number called is the number redialed Memory broadcast Allows you to send a scanned fax to as many as 107 locations at once using a combination of one touch speed dialing coded speed dialing and regular dialing Memory list Shows the faxes stored in the fax s memory Modem A device that converts Modulates digital data for transmission over telephone lines At the receiving end this device converts the modulated data DEModulates to digital format that the computer understands MultiPASS Desktop Manager for Windows Canon s exclusive software package that allows you to use the MultiPASS C2500 with your Windows software applications You must install the desktop manager to use your MultiPASS C2500 as a printer scanner or PC fax N Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing Noise level See dB A Nonbleed A special mode in color print quality selection whereby the printer changes from true black to composite black when directly adjacent to an area of color Glossary G 7 Numeric buttons The round numbered buttons on the operatio
167. oded speed dialing numbers in any order You simply press the one touch speed dialing button or press CODED DIAL followed by the two digit code You can also include one destination using regular dialing Remember that when using regular dialing you must press SET after entering the number 3 38 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 You can send up to 42 letter size pages based on the CCITT No 1 Chart standard resolution LA If you often send to the same group of destinations use group dialing i see page 3 16 ote Transmitting the Document aN SS Feed the O Place the document face down in the ADF document DOCUMENT READY 2 Dial the other partys number pe TEL 1234567 You can send to up to 107 destinations O Simply enter the numbers one after the other press the desired one touch speed dialing button or press CODED DIAL followed by the two digit code O You can enter only one number directly from the numeric keypad using regular dialing Remember to press SET after entering the number O You must press the second speed dialing number within five seconds of pressing the first one Each subsequent speed dialing number must be entered within ten seconds of the preceding one Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 39 START COPY EN i TRANSMIT XXXX START COPY D SCANNING DOC POO Fress ed O The MultiPASS C2500 scans the entire
168. om a fax or from a person You must have a telephone attached to the MultiPASS C2500 LET EET Press the ANS HOOK UP MANUAL button repeatedly until the MANUAL light comes on When the MultiPASS C2500 rings pick up the telephone ANS HOOK UP O MANUAL p Make sure the ANS HOOK UP light is Cy off If you hear a person s voice start your conversation If the caller wants to send a document after talking to you wait on the line until you hear a slow beep then press START COPY to receive the document If you hear a slow beep or silence another fax is trying to send you a document Press START COPY N p Your MultiPASS C2500 begins ee receiving the document Hang up the telephone after the MultiPASS C2500 displays RECEIVE If you don t hang up the MultiPASS C2500 beeps intermittently for a few seconds after you receive the document To disable the beeping set OFF HOOK ALARM to OFF in USER SETTINGS see page B 2 When OFF HOOK ALARM is set to ON you can talk on the phone send a fax and resume talking After talking you and the other party press START COPY but leave the telephone off the hook After the fax is sent the alarm beeps for both parties You can both press STOP and resume talking 3 46 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Printing Documents Received in Memory Note If one of the following errors occurs while the MultiPASS C2500 is receiv
169. on Computer Systems Customer Care Center 1 800 423 2366 1 6 Introduction Chapter 1 Main Components of the MultiPASS C2500 Before using the MultiPASS C2500 it s a good idea to familiarize yourself with the components and understand their functions Front View AUTOMATIC DOCUMENT FEEDER ADF OPERATOR PANEL USE TO CONTROL THE MultiPASS C2500 PAPER CASSETTE SENDING DOCUMENT SUPPORT LCD DISPLAY DISPLAYS MESSAGES AND MENU SELECTIONS DOCUMENT GUIDE ADJUST TO THE WIDTH OF THE DOCUMENT HOLDS 150 SHEETS OF PLAIN PAPER PAPER CASSETTE COVER OUTPUT TRAY HOLDS PRINTED DOCUMENTS AFTER THEY ARE EJECTED FROM THE MultiPASS C2500 DOCUMENT GUIDE AND EXTENSION HOLDS DOCUMENT PAGES AFTER THEY ARE SCANNED E Ss 3 Chapter 1 Introduction 1 7 Back View PRINTER COVER BI DIRECTIONAL PARALLEL PORT VOLUME CONTROL TELEPHONE or ANSWERING MACHINE JACKS TELEPHONE LINE JACK POWER CONNECTOR Inside the Paper Cassette PAPER LIMIT MARK LEFT ADJUSTMENT GUIDE PAPER OUT SENSOR LEVER BJ CARTRIDGE STORAGE COMPARTMENT FRONT ADJUSTMENT GUIDE PAPER LENGTH ADJUSTMENT GUIDE 1 8 Introduction Chapter 1 Using the Operator Panel This section presents a brief description of the operator panel on the MultiPASS C2500 Lco pisPLay RESUME BUTTON PRINTER BUTTONILIGHT IN US
170. or report The Color Advisor applies its automatic colorization to your document O You can select any coloring templates that you have previously defined see page C 9 for details The Color Advisor also includes several coloring templates for common applications such as Microsoft Word WordPerfect and Lotus AmiPro Defining the Objectives of Your Document LF Note By defining objectives from the supplied lists you allow the Color Advisor to automatically build a color palette that matches these objectives You can then assign these colors to parts of your document O As you make each selection defining the objectives of your document the Color Advisor automatically changes the colors in the Paint Box O Tf after you color your document you change the objectives the Color Advisor automatically changes the colors in your document to match the new objectives Appendix C Using the Canon Color Advisor C 7 Follow these steps to define your document s objectives Select Audience Aud to access its drop down A gt p O Select an audience that best matches the audience of list box a icek your document The following choices are available None Girl Adults Management Teens Engineers Boy Sales Styla Select Style C Eat y to access its drop down i list box O Selecta style that identifies the tone and image you want your document to con
171. or the group O From the list on the right of the dialog box select a name you want to include in the group Click the The name appears in the Member List and is grayed out Add button in the list on the right O To remove a name from the Member List click the name in the Member List and click the Remove button The name becomes active again in the Address Book list on the right O To add a new individual to the list click the New Individual button and type the information When you are done click the Add button You return to the New Fax Group dialog box 4 14 Using the MultiPASS C2500 for PC Faxing Chapter 4 When you are The new group is listed on the screen done selecting members click OK Editing an Entry Information about entries in the Address Book may change You can edit the entries to reflect the new information Click the Address Book Icon Joan Spencer The Company N 909 555 1212 909 555 1234 Raymond Gunderson the other compa 909 555 3898 909 5559876 p Sharon Burton Her Company 909 555 9632 909 555 8523 In the Address Book select the name to edit and click the Edit Address basen dante Book Entry icon fsas a099 5551212 Cancel O Type the new information in the text boxes _ Company O When you are done click Replace Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 15 PC Faxi
172. otice and without obligation to notify any person of such changes If you have any questions regarding your MultiPASS C2500 or the information in this manual please call the Canon Computer Systems Customer Care Center at 1 800 423 2366 ULS A 1 800 263 1121 Canada Trademarks Canon and BJ are registered trademarks and MultiPASS UHQ Bubble Jet and Canon Convertible are trademarks of Canon Inc Visual Guide is a trademark of Canon Inc and Canon Information Systems Other brand and product names may be trademarks or registered trademarks of their respective companies As an Energy Star Partner Canon Inc has determined that the MultiPASS C2500 meets the Energy Star guidelines for energy efficiency ii Contents USERS IN U S A R Note PRE INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A Location Supply a suitable table cabinet or desk See Appendix A for the unit s dimensions and weight Order Information 1 Only a single line touch tone or rotary telephone set is to be used 2 Order an RJ11 C modular jack USOC code which should be installed by the phone company If the RJ11 C jack is not present installation cannot occur Gs Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or equivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL L
173. ox by accessing the Color Palette Dialog box or the Color Picker Dialog box O To access the Color Palette Dialog box move the cursor over one of the accent color buttons or over the main color and double click the left mouse button Select your replacement color from the Color Palette Dialog box 2 os O8 c gt eo ed O Appendix C Using the Canon Color Advisor C 11 O To access the Color Picker Dialog box move the cursor over one of the accent color buttons or over the main color and click the right mouse button Enter new values for the red green and blue RGB values LA You can select the Lock Color check box to make sure the color you define is not changed in the Paint Box when you change objectives Note or coloring template Lock Color does not prevent you from changing the color through the Color Palette Dialog box or the Color Picker Dialog box Using the Background Tool You use the Background tool to apply one of several preset background graphics to your document Click on O Make sure the document for which you want a the Background background is in the viewing area tool button O A variety of background graphic sheets appear C 12 Using the Canon Color Advisor Appendix C To select a O You can choose from various selections such as background click on the None background Borders button to Business stamps Water marks
174. p Manager you installed the printer driver for the MultiPASS C2500 This was called the BJ Printer Driver during installation You must install the BJ Printer Driver and the MultiPASS Desktop Manager before you can use the MultiPASS C2500 as a printer for your computer See your Setup Guide for details on how to install the MutliPASS Desktop Manager Printing a Document This procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to your software application s documentation for the exact printing procedure 4 Start your O Start the program you are using to create the document application and open the document you want to print 2 Make sure O Choose Printer Setup from the File menu the Canon MultiPASS C2500 i Printer is Suid en selected as Canon MultiPASS Fax on Caneel your default 4 rinter P es Setup Chapter 2 Using the MultiPASS C2500 asa Printer 2 5 O Click on the Setup button if you want to make any adjustments as appropriate for printing your document See Printer Setup Within Windows 95 or Printer Setup Within Windows 3 1 for details O Select OK to close the Canon MultiPASS C2500 printer driver Choose Print After making any necessary changes to the printing from the parameters select OK to start the print job File menu
175. p that way Keeps track of PC fax activities only Keeps track of last two months of fax activities Allows you to view document Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 9 The MultiPASS Viewer The MultiPASS Viewer displays the documents listed in the In Box Out Box or Fax Log If the document was deleted after it was sent you will not be able to view it in the Fax Log To view a document double click the name of the document or drag the name of the document to the Viewer icon In this window you can save print copy all or part of the document view multiple pages zoom in or out and rotate the item VIEW PAGE ZOOM SAVE AS ROTATE PRINT COPY TO CLIPBOARD MESSAGE BAR O To see document information choose Image Info from the View menu The Image Information dialog box appears When you are done click OK O To view another page in a multi page image select the page from the Page list on the icon tool bar 4 10 Using the MultiPASS C2500 for PC Faxing Chapter 4 O To change the displayed view select Whole Page Half Size Page Width Actual Size or Twice Size from the list on the icon bar To rotate the document click a Rotate icon To copy all or part of the document click the document and draw a box Click the Copy icon The area in the box is copied to the clipboard This is copied as a graphic i
176. per is bright white on the printing side and off white on the back side Load coated papers in the paper cassette with the printing side bright white down 2 2 Using the MultiPASS C2500 as a Printer Chapter 2 IN Note Transparencies The CF 102 transparency film from Canon is recommended it is available in letter size You can print on either side of a Canon Transparency sheet If you are using a transparency with a backing insert the sealed edge of the sheet into the paper cassette first Back Print Film Canon Back Print Film BF 102 has been specially developed for Canon Color Bubble Jet printers The film is designed to deliver brilliant high intensity color images suitable for business presentations design work or professional reports Canon s Back Print Film is a white translucent film It has a matte finish on the print side and a high gloss finish on the back side You print a mirror image on the matte finish side using Back Print Film mode This produces an enhanced image when viewed from the glossy side using a backlighting device For more details ask a Canon Authorized Dealer for information or refer to the manual supplied with the film Load back print film in the paper cassette with the matte finish side down If you are printing in an application outside Windows your software application or printer driver must support mirror image printing in order to use back print film High Gloss Film The Canon
177. phone book in another program that you want to use in the MultiPASS Desktop Manager You can import your phone book and use it in the Address Book D S Z i o You can import information into the Address Book from any comma separated or tab separated ASCII text file If the fields in the text file are separated by commas the text file extension must be CSV If the entries in the text file are separated by tabs the text file extension must be TXT You must save your phone book as a comma or tab separated file before you can import it into the Address Book Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 17 In the Address Book choose import Address Book from the File menu Select the drive directory and name of the file to import and click OK O The Import Address Book dialog box appears CJ faxlog 2 faxq I tmp Comma delimited csv p 555 55 3333 585 0980 5652121 Canon Intormadss5 9898 555 1212 O The phone book information is listed in columns with a text box name over each column At the top of each column is a button with the field name Remove an incorrect name from a column by clicking on the text box name and dragging it off the dialog box O Assign a new name to a column by clicking a name button and dragging it to the correct column 4 18 Using the MultiPASS C2500 for PC Faxing Chapter 4 When the text box names correctl
178. phone operations The main system includes these items 1 SPEED DIAL SETUP 1 1 TOUGH SPD DIAL 2 CODED SPD DIAL 4 1 POSITION __ 3 GROUP DIAL J 2 TELEPHONE MARK 2 USER SETTINGS eres esate 1 DATE amp TIME _ 2 UNIT TELEPHONE 3 UNIT NAME 4 TX TERMINAL ID L 3 REPORT SETTINGS 4 SEND TX SETUP 3 ACTIVITY REPORT SCANNING CONTRAST _______ 2 MID PAUSE SET __ 3 AUTO REDIAL 5 AUTO HALFTONE 1 TX REPORT 2 RX REPORT 1 ECM TX E 1 CALLING VOLUME 2 KEYPAD VOLUME 3 ALARM VOLUME 1 AUTO PRINT 2 1X RX SEPARATE _ 1 REDIAL TIMES 2 REDIAL INTERVAL 4 ERASE FAILED TX 5 AUTO START TX 3 TX ERROR RESEND Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 3 x T Ww a Q v S a m 1 FAX TEL AUTO SW 5 RECEIVE RX SETUP ese casas 1 ECM RX 2 AUTO FAX RX t 2 RX MODE 3 DRPD 1 3 FAX INCOMING RING _ RING COUNT F T RING TIME REMOTE RX ID L7 MEMORYRXS O 6 FAX PRINTER SETUP 1 SELECT PAPER SIZE 2 AUTO RX REDUCTION SEL REDUCE DIR 3 HIGH SPEED PRINT 4 INKSAVER 5 RX W COLOR CART
179. ponds to Calls When there is an incoming call the MultiPASS C2500 checks the incoming ring pattern and determines the type of pattern being received The MultiPASS C2500 may require up to 10 seconds to determine the pattern type and during this time the MultiPASS C2500 does not ring After the pattern is detected the MultiPASS C2500 reacts according to how you registered the setting Incoming Call Incoming Call Your Setting From Fax From Telephone FAX Receives the fax document Answers as a fax machine without ringing TEL Rings to alert you to pick Rings to alert you to pick up the handset Press up the telephone and take START to receive the fax the telephone call manual reception FAX TEL Switches to receive mode Rings to alert you to pick AUTO SW for fax transmission signals up the telephone and take and does not ring the telephone call 6 12 Using a Telephone Answering Machine or Modem Chapter 6 Turning on DRPD and Assigning a Setting to a Ring Pattern Press FUNCTION i aa J gt The light comes on Then press DATA DATA REGISTRATION REGISTRATION a P 1 SPEED DIAL SETUP Use PE ve p DATA REGISTRATION RECEIVE RX oa 5 RECEIVE RX SETUP SETUP Then press SET __set je RECEINEIRX SETUP CO i 1 ECM RX Use or v to A RECEIVE RX SETUP select RX MODE C2 p 2 RX MORE sE Then press SET SET RX MODE p FAX TEL AUTO SW g Q 2 E Chapter 6 Using a Telephone Answering Machine or Mod
180. printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the PORTRAIT the Click on the Orientation setting you want to use The page orientation determines direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the LANDSCAPE page The page orientation determines the Use this sheet to select Orientation Paper Size and Media Type The page orientation determines the direction of printing on the page 2 12 Using the MultiPASS C2500 as a Printer Chapter 2 Paper Size Option The currently selected paper size along with its edge to edge and printable dimensions appears in the box to the right of the Paper Size box and is for viewing only To select a paper size click on the Set button below th
181. puter on to upload the file or press FUNCTION then press FILE PRINT to print the document Add paper to the paper cassette change the BJ cartridge or clear the paper jam Wait for the MultiPASS C2500 to try redialing If that doesn t work wait until the MultiPASS C2500 starts to dial the number then press STOP to cance redialing Try to send the document again at a later time Answer the call Write the number down if you ll need it later You can also print an activity management report after the transaction 9 8 Troubleshooting Chapter 9 Error Messages Message Error Code Cause Action BUSY NO SIGNAL 005 018 The telephone number Try sending the vou dialed is busy document at a later time The other party s faxis Contact the other party not working and have them check their fax The other party is not Contact the other party using a G3 machine and have them send or receive the document using a G3 machine The touch tone rotary Set your MultiPASS pulse setting on your C2500 to the setting that MultiPASS C2500 is matches your telephone incorrect line see page B 2 The receiving fax did Contact the other party not answer within 35 and have them check seconds their fax You can try to send the document manually For an overseas call add pauses to the registered number CHECK DOCUMENT 001 The document is jammed Remove the document in the Automatic you are trying to send or Docu
182. r REDUCTION ON or OFF SEL REDUCE DIR Selects reduction in width only or both width and height VERTICAL ONLY or HORIZ amp VERTICAL 3 HIGH SPEED PRINT Selects print speed mode ON sets high speed printing OFF sets low speed printing for better quality text and pictures 4 INK SAVER Enables or disables link saving feature Economy reduces ink consumption by 50 but low print quality STANDARD reduces ink consumption by up to 50 while maintaining print quality but print is lighter OFF no ink saving 5 RX W COLOR CART Determines whether or not to print a fax if the color cartridge is installed RECEIVE IN MEMORY enables receiving documents in memory when the color cartridge is installed PRINT AUTOMATICALLY prints the document using the black ink from the color cartridge Appendix B LCD Menu System B 7 7 SYSTEM SETTINGS Option Description Settings 1 RX RESTRICTION DATE FORMAT DISPLAY LANGUAGE TX START SPEED RX START SPEED TEST PRINT Enables or disables reception that is restricted to only numbers registered for one touch or coded speed dialing ON or OFF Sets the format used for dates displayed on the MultiPASS C2500 and printed on faxes you send MM DD YY or DD MM YY or YY MM DD Set the language of the LCD messages ENGLISH or FRENCH or SPANISH Sets the speed at which the MultiPASS C2500 starts transmitting Set this to a lower speed if you have difficul
183. r Windows to use the MultiPASS C2500 for printing PC faxing and scanning User s Manual This manual offers detailed information on how to operate your MultiPASS C2500 It includes how to use the MultiPASS C2500 as a monochrome or color printer stand alone plain paper fax PC fax and scanner It includes maintenance troubleshooting and specifications Visual Guide The Visual Guide makes learning about the MultiPASS C2500 easy and fast on your computer screen Once you have set up the MultiPASS C2500 you ll find the Visual Guide helpful for finding quick answers to any questions you may have about operational functions See the Visual Guide for complete details on color printing and day to day use of your MultiPASS C2500 Contents vii Conventions This User s Manual uses the following conventions to alert you to information that will help you operate the MultiPASS C2500 correctly and safely Notes provide advice or suggestions regarding the use of the MultiPASS C2500 Note Se A Cautions alert you to operations that could cause damage to your hardware or software or cause injury to yourself Caution Distinctive typefaces identify the buttons you press the lights on the operator panel and any commands you enter at your computer O The buttons you press appear in this typeface START COPY O The names of lights you see appear in this typeface IN USE O What you see in the LCD display appe
184. r more individual documents from the In Box When a document is placed in a Software Envelope it is not deleted from the original list Software Envelopes can be PC faxed printed and or saved just like any other document in the In Box Using Software Envelopes you can use several Windows applications to create documents and PC fax all the documents at once For example you can easily send a report spreadsheet and project schedule in the same PC fax to an individual or group 4 34 Using the MultiPASS C2500 for PC Faxing Chapter 4 Creating Software Envelopes To create a Software Envelope the individual documents must exist in the In Box The In Box contains scanned documents saved faxes and received faxes In the In Box p oO T MUhiPASS Weskton Manager 6 click a document Ts a Company Newsle 1 pgs OK am Scan 00001 1 pgs 2 Click the New Envelope icon sharon envelope Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 35 O Inthe Envelope name text box type a name for this Software Envelope You can enter up to 24 characters including spaces You can accept the default name such as Env00001 O To add another document to the Software Envelope click the document in the In Box Drag the document to the Software Envelope dialog box list or to the New Envelope icon O To close or seal the Software Envelope click the Seal Envelope button Sending Software En
185. r panel 1 7 using 1 9 12 Orientation option 2 12 Out Box window 4 8 P Page orientation 2 12 Paper cassette 1 7 capacity A 1 jams 9 5 6 loading paper 1 13 16 Paper fax 1 2 preparing to send 3 21 24 Paper feed 1 2 guidelines 2 4 handling 1 2 2 2 4 A 1 jams 9 3 6 length adjustment guide 1 8 limit mark 1 8 weight A 1 Paper out sensor lever 1 8 Paper sheet printer driver 2 12 18 Paper size A 1 custom 2 14 16 option 2 13 standard 2 13 Paper tab printer driver 2 8 Paper types 2 2 4 2 17 18 recommended A 1 Parallel interface 1 2 1 8 A 3 PAUSE button 1 10 3 8 PC Fax Log window 4 9 PC faxing 1 3 4 1 38 rescheduling 4 29 30 sending 4 22 30 sending from In Box 4 31 32 Windows application 4 22 24 Photo print model 2 22 Photographic images printing 2 24 Plain paper fax 1 2 Plain papers 2 2 2 17 POLLING key 1 12 Polling reception 3 49 50 Portrait orientation 2 12 Power connector 1 8 consumption A 8 failure protection 1 2 source A 8 Index Preparing documents 1 17 22 to send paper fax 3 21 24 Print head cleaning 8 4 Print model options 2 22 25 Print quality 2 19 options 2 20 21 Print resolution 2 20 Print speed 1 2 improving 2 30 31 Printable area envelopes A 3 papers A 2 Printer 1 2 cover 1 8 using as 2 1 35 PRINTER button light 1 9 Printer driver 2 5 2 11 28 Windows 95 2 7 9 Printer setup Windows 3 1 2 10 Windows 95 2 6 9
186. re is a paper jam The BJ cartridge is empty or the ink has dried out An error has occurred in the phone line or in the system The MultiPASS C2500 is out of paper Divide the document and send or copy each part separately Contact the other party Have them divide the document and send each part separately Use a copy machine to make a reduced copy of the document and send the copy Install the BJ cartridge or make sure it is installed properly see page 8 8 Print out any documents that are stored in memory Then start the operation again Divide the document and send each part separately Delete any faxes in memory Contact the other party and have them install paper in their fax Register the number see pages 3 10 3 14 Add paper or clear the jam then press STOP or RESUME Replace the BJ cartridge see page 8 8 If a fax is stored in memory it will be printed automatically Start the procedure again from the beginning Add more paper to the paper cassette Make sure the stack does not exceed the limit mark 9 10 Troubleshooting Chapter 9 Printing Problems If you are having problems printing check the problems and solutions listed in the following table Problem Cause Solution Data from computer is not printed BJ cartridge moves ink does not appear The interface cable may not be securely connected to the MultiPASS C2500 and the computer
187. re performed successfully If there were any problems messages appear suggesting solutions ya SOOO View the A dialog box appears asking if you want to view a log log file file The log file contains important information to assist the Canon technical staff O Click Yes to view the log file The MultiPASS Diagnostics window appears Downloads cesstully downloaded the test file to the peripheral SS Download OK J MultiPASS Upload 16 13 56 Successtully uploaded the test file from the peripheral 16 13 57 The test file was downloaded and uploaded without error 16 13 57 MulliPASS Upload OK 16 13 57 16 13 57 MultiPASS Printing 16 15 36 Starting test print job 16 15 36 Waiting 16 15 43 Printing test print job 16 16 28 Test print joh has been completed 16 16 28 MultiPASS Printing OK 1E1028 MPDIAG h s completed all tests successfully 16 16 34 End ol E als O You can save the file as an ASCII text file 30 rem Exit the O To exit this window choose MultiPASS Diagnostics from procedure the Exit menu O The window closes and you return to the desktop Windows 95 or to the Program Manager Windows 3 1 9 30 Troubleshooting Chapter 9 Specifications A 2939999300909 Color Bubble Jet Printer Printing method Bubble jet ink on demand Printing resolution 720 x 360 dpi BC 20 with Smoothing 720 x 360 dpi BC 21 Paper handling Automatic feed Paper cassette capac
188. rmation in the MultiPASS C2500 Preparing to send a paper fax Sending a document Sending a document to more than one location Delayed transmission Receiving documents x R u c 2 8 ie Eei S ea Requesting a document from another fax O O O O O O O Setting up special receiving features Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 1 Entering Information in the MultiPASS C2500 When you are using the MultiPASS C2500 as a stand alone fax machine you will want to enter information into the unit such as the fax numbers you dial most frequently The MultiPASS C2500 includes an extensive menu system that you access from the operator panel this menu system allows you to enter the information that will control your fax operations When you are entering information in your MultiPASS C2500 follow these guidelines O If you pause and do not make an entry for more than 60 seconds the MultiPASS C2500 returns to standby mode You must start the procedure over from the beginning O If you make a mistake while entering registration information you can press STOP and start the procedure over from the beginning or you can press CLEAR on the one touch speed dialing keypad and re enter the current information 3 2 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Using the Menu System The MultiPASS C2500 includes a menu system that you use to enter information and select fax and tele
189. s menu choose Fax Memo Destination o Erst Name Last Name amp Business Group amp Joan Smith 555 21 amp Personal Group x Stacey Johnson 5Y Company R Pretin Fax Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 27 O Select an individual or Fax Group to send the memo to or type the information in the text boxes You can add a new person to the Address Book by clicking New Individual Click the Memo O The Memo dialog box appears button am T O Type or select the information for the Fax Memo All information is optional See page 4 26 for details O To select a coversheet in another language click Choose Coversheet O Click OK to return to the Send Fax Menu screen 4 28 Using the MultiPASS C2500 for PC Faxing Chapter 4 Complete the O To schedule the fax to be sent complete the information Send Fax in the Send Options area memo screen e Send Now Click to send the PC fax as soon as you click Send Hold in Out Box Click to hold in the Out Box to be sent at a later unspecified time Send Later At Click to open a dialog box where you type the time to send the PC fax Click OK to return to the Send Fax dialog box The MultiPASS Server must be open for the PC fax to be sent at a later time O To send the Fax Memo click Send Rescheduling a PC Fax You do not have to send a PC fa
190. s numeric numeric To enter button To enter button ABCabe 2 PQRSpars 7 DEFdef 3 TUVtuv GHighi 4 WXYZWRXYZ 9 JKLjkl 5 gg ee REAS MNOmno 6 _ 1 amp OIl lt gt O First press the numeric button corresponding to the character you want O Press the numeric button repeatedly until the character you want appears in the display For example to enter a capital C press 2 three times O You can enter up to 16 characters in a name O To enter a space between characters press SPACE or move the cursor to the right using gt O To move the cursor within the name press lt or gt O To correct a mistake use the arrow buttons to move the cursor under the mistake then enter the correct character You can also press CLEAR to begin again then simply enter the name again O To erase a previously registered name press CLEAR or simply enter the new name over the old one Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 9 LA To enter a symbol make sure you are in letter mode press the button if not then press the button repeatedly until the symbol you want Note appears Press any other button or gt to enter the symbol and move the cursor Setting Up One Touch Speed Dialing A quick way to dial a fax number or telephone number is to use one touch speed dialing This allows you to dial a frequently called number by pressing a single button Before you can use one touch speed dialing you mu
191. s packaging and remove the cartridge 8 10 Maintaining the MultiPASS C2500 Chapter 8 Remove the O Liftoff the orange cap from the cartridge s print head protective then remove the orange tape material from the BJ cartridge 7 ee ER E Ew i EE w g 3 Slide the O Make sure the cartridge label faces you BJ cartridge straight into the O Be careful not to touch the silver plate on the bottom cartridge holder of the BJ cartridge or the silver metal or circuit area on the side Chapter 8 Maintaining the MultiPASS C2500 8 11 Make sure the O The BJ cartridge locks into position cartridge is aligned against O Do not apply excessive force the back of the holder then lower the green lock lever Close the printer cover Press the CARTRIDGE CARTRIDGE p The cartridge holder moves to the home button O position on the right side of the unit 8 12 Maintaining the MultiPASS C2500 Chapter 8 Replacing an Ink Tank in the BC 21 Color BJ Cartridge If you perform a print operation correctly but the output is blank portions are missing or colors are very wrong an ink tank may be out of ink If the output is still blank after cleaning the print head at least five consecutive times replace the empty ink tank in the BC 21 Color BJ cartridge You leave the BJ cartridge in the MultiPASS C2500 when replacing an ink tank Q F 1 E ED as IDGE E A Press
192. s against the stack of paper Chapter 1 Introduction 1 15 Replace the O Slide the cover in and then lower it into position paper cassette pover O Make sure it is seated properly 1 16 Introduction Chapter 1 Preparing Documents for Faxing Scanning or Copying You can use the MultiPASS C2500 to fax scan or copy documents that are printed on standard letter legal or A4 size paper Follow these guidelines to prepare your documents O Do not attempt to feed the following types of documents into the MultiPASS C2500 wrinkled or creased paper e curled or rolled paper e tor paper e carbon paper or carbon backed paper e coated paper e onion skin or thin paper O Remove all staples paper clips and the like before feeding the document O Make sure any glue ink or correction fluid on the paper is completely dry before feeding the document O Make a photocopy of any document that will not feed into the MultiPASS C2500 You can then feed the copy O Do not feed documents with pages that are different sizes or of different thicknesses Chapter 1 Introduction 1 17 Loading the Document You can load up to 20 letter or A4 size sheets and up to 10 legal size sheets at a time into the Automatic Document Feeder ADF Pull out the extension 1 18 Introduction Chapter 1 Feed the O Fora multiple page document fan the sheets and tap the document document on a flat sur
193. s in step 6 on page 3 17 O To erase one touch or coded speed dialing numbers from the group first press or v to locate the name of the number you want to erase Then press CLEAR Then press SET SET 7 GROUP DIAL aima CED Press SET again O To change the name of the group enter the new name now es p NAME A CANON GROUP l Press SET again NAME DATA ENTRY OK GROUP DIAL 11 O If you want to change more group dialing numbers start this procedure again Press nae Ne Wee p The MultiPASS C2500 returns to complete the standby mode procedure 3 20 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Preparing to Send a Paper Fax You can control the resolution and density of the fax reproduction when sending or copying documents Resolution defines the quality of the document reproduction Use standard resolution for most text documents For documents with photographs or very fine print you may want to use Fine resolution Setting the Resolution For standard resolution make sure the STANDARD light is on Standard resolution is 203 dpi x 98 dots per inch dpi This setting saves you money on your phone bill because the amount of data that is transmitted is less and therefore takes less time For fine resolution make sure the FINE light is on Fine resolution is 203 dpi x 196 dpi The higher the resolution the better the print quality The AUTO HALFTONE Setting When
194. selected 2 14 Using the MultiPASS C2500 as a Printer Chapter 2 Saving a custom paper size You can keep two of your frequently used custom paper size settings in the Custom Size Saved box Specify the O Adjust the Width Height and Unit selection boxes in setting the Custom Size option box CUSTOM SETTING ICON Specify which O Drag the custom setting icon in the Custom Size box and dock drop it onto one of the Dock icons labeled 1 or 2 in the Custom Size Saved box O The custom settings you chose are then saved in the Dock DOCK ICONS Chapter 2 Using the MultiPASS C2500 asa Printer 2 15 Confirm the O A confirmation message appears asking if you are sure settings you want to save the current setting in the save area O Click OK to save O The custom dimensions you chose appear beneath the Dock icon LA You cannot cancel a Dock icon once it is saved To change a Dock s dimensions you must make new selections in the Custom Size box and Note then drag the custom setting icon onto the Dock icon Loading saved custom paper sizes To load your saved settings follow these steps Clickona O A confirmation message appears asking if you are sure Dock icon you want to load the saved settings If you click OK you will lose the current settings You can click Cancel to cancel the loading of your saved settings Click OK O The saved Width Height and Unit
195. st of et registered sC speed dialing numbers press REPORT D The light comes on DATA REGISTRATION 1 SPEED DIAL SETUP 2 SPEED DIAL SETUP l 1 1 TOUCH SPD DIAL PRINTING REPORT 7 8 Activity Reports Generated by the MultiPASS C2500 Chapter 7 Sample of Lists One Touch Speed Dialing List This report lists the information for each of the registered one touch speed dialing numbers 06 01 96 10 42 FAX 714 444 7777 CANON PO1 TAR A ACH a A OA dO Ha ak oe ak ke de ake ae 44 1 TOUCH SPD LIST RAA A A RE KEE RA IO HHI A deo ee d O O y by a 2 O 2 SD CONNECTION TEL CONNECTION ID OL 18005264345 CANON FAX BACK 02 13102225555 JOB CANON 103 17148887777 P amp G INDUSTRIAL 104 17147774444 MICHELE SMITH 05 17148887777 WESTERN REGION Coded Speed Dialing List This report lists information for each of the registered coded speed dialing numbers 10 12 FAX 714 444 7777 CANON COMPL 06 01 96 ER SYSTEMS PO1 KAR CRI ROI IO OIA ROR ee ES xrrr CODED SPD LIST SER IRR ROA RIOR Seok ak BCTION TEL CONNECTION ID 38 STEPHANIE BUT GRAPHICS SALE GOLDEN CONNECTION DALLAS GRADY 04 Chapter 7 Activity Reports Generated by the MultiPASS C2500 7 9 Group Dialing List This report lists the information for each of the groups registered for the group dialing 06 01 96 10 12 FAM 714 444 7777 CANON COMPUTER SYSTEMS FICC ACR TOR
196. st register the fax number you want to call with your MultiPASS C2500 You can store up to 16 one touch speed dialing numbers Press FUNCTION p The light goes on FUNCTION D Then press DATA DATA i DATA REGISTRATION Press SET p SPEED DIAL SETUP 1 1 TOUCH SPD DIAL N i 3 k a Press SET again SET p 1 TOUCH SPD DIAL CIJ 01 3 10 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Use A or v to O The one touch numbers are 01 to 16 select the number you A MANETO UZE C p 1 TOUCH SPD DIAL amn aia O You can also do this by pressing FUNCTION then pressing the one touch speed dialing button then pressing FUNCTION again O If a number is already registered for this one touch speed dialing button the LCD displays the number O Ifa number is already used for group dialing the LCD displays GROUP DIAL Then press SET SET p 1 TOUCH SPD DIAL C J P 1 TELEPHONE NUMBER Cs Press SET again 3 p gt TELEPHONE NUMBER Y TEL a U m 2 ei e NS amp Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 11 Enter the O The number can be up to 120 digits partys number using the numeric buttons pe TELEPHONE NUMBER TEL 18005264345 Press SET to A 7 TELEPHONE NUMBER register the CJ P DATA ENTRY OK number 1 TOUCH SPD DIAL 2 NAME n o Press SET again Sl NAME A l 3 12 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3
197. t Box Window The Out Box lists the documents waiting to be sent or printed with the MultiPASS C2500 The documents are listed by date from the oldest to the most recent The documents are listed with information about file type status data and time recipient or document name and number of pages File type is shown by the icon to the left of the name When you click a name in the list a thumbnail view of the document is shown to the left of the list Multia Desktop Manage eda File Edit View Help oe 4 8 Using the MultiPASS C2500 for PC Faxing Chapter 4 The PC Fax Log Window The PC Fax Log lists all the fax activity that has taken place using the MultiPASS C2500 for the last two months When a new month begins the oldest month is automatically deleted and the listing for the new month begins To see more information about a document in the list click the document To use the MultiPASS Viewer to view the document double click on the magnifying glass icon The MultiPASS Viewer appears with the document displayed MAGNIFYING GLASS ICON MORE INFORMATION The PC Fax Log is similar to the Activity Report generated by the MultiPASS C2500 but they differ as follows O Activity Report e Keeps track of the last 40 incoming or outgoing transmissions including PC fax activities O PC Fax Log Does not delete after faxing unless you set it u
198. t is not text that you can edit You can ask your dealer about optional OCR optical character recognition programs that can translate your scanned documents into text you can edit To save the document click the Save As icon The Save As dialog box appears Type a name and click OK To print the document click the Print icon Type the number of copies Click OK The document is printed using the default printer To close the MultiPASS Viewer window choose Exit from the File menu Using the Address Book You can use the Address Book in the MultiPASS Desktop Manager to create a list of the people and their phone numbers In the Address Book you can O O O Add new entries Create a Fax Group Edit existing entries to reflect changes such as new phone numbers Sort the entries in the Address Book based on last name first name and company name Import an existing text file of addresses Export the Address Book to a text file Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 11 Adding a New Entry The Phone Book allows you to specify a name company phone number and fax number for each individual Click the Address Book icon Spencer e Company N 909 555 1212 909 555 1234 A Raymond Gunderson the other compa 909 555 9898 903 5559876 amp Sharon Burton Her Company 909 555 9632 909 555 8523 j Click the New Individual icon 4 12 Usi
199. t run in Windows If the Print Setup option does not appear in the File menu for your application refer to the user s manual supplied with the application Note It should provide information about changing the printer setup parameters A In Windows 3 1 the printing options are displayed on three tabs Paper Graphics and Setting See the next section for details 2 10 Using the MultiPASS C2500 as a Printer Chapter 2 Specifying Your Printing Options The printer driver has three sheets topped with tabs four if the Visual Guide is installed from which you can select your printing options and learn about your printer driver and printer The first sheet is the Paper sheet rape Giianhies Seting Visual Gade Paper Size S Selactad Papar ye ot Pema Lakascape O To move between the sheets click on any of the tabs O To select the settings on a sheet click the OK button O To cancel your setting selections on a sheet click the Cancel button O To save your settings without exiting click the Apply button O To access the Help file click on the Help button O When you move the mouse cursor over one of the printing options a help message appears next to the About button on the sheet Chapter 2 Using the MultiPASS C2500 asa Printer 2 11 The Paper Sheet Letter ee Orientation Option The page orientation determines the direction of
200. tacting Canon see page 1 4 for a description of the support options available to you If you need to contact Canon directly make sure you have the following information O Product name MultiPASS C2500 O Serial number O Place of purchase O Nature of problem O Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the unit RS5 8658 CANON INC DA1 MADE IN JAPAN NO XXXXXXXX SERIAL NUMBER 9 2 Troubleshooting Chapter 9 Paper Jams On occasion the document feeding into the MultiPASS or the paper in its printing unit may misfeed or jam You can usually clear the problem easily LI You need not unplug the MultiPASS C2500 to clear paper jams Note Automatic Document Feeder ADF Jams Press STOF I p Stops the printing operation D Open the Gently pull the operator panel toward you operator panel D pst e S Q Q m a O It opens only slightly Chapter 9 Troubleshooting 9 3 Remove the O While holding the operator panel open remove the document document O Pull it in either direction Close the O Gently press the operator panel until it clicks closed operator panel 9 4 Troubleshooting Chapter 9 Paper Cassette Jams 28 pp v D G Z9 g E Se xX a A poean gt Q Sun ooysajqnoiL Gently pull any jammed paper out of the unit 9 5 Troubl
201. telephone you set the FAX INCOMING RING function to ON see page B 6 Chapter 6 Using a Telephone Answering Machine or Modem 6 3 Receiving a Document Manually Using the Telephone If you have a telephone connected to the MultiPASS C2500 you can activate reception of a document without physically touching the MultiPASS C2500 You simply answer the telephone and dial a two digit code For this feature the telephone can be plugged into either of the telephone or answering machine jacks on the MultiPASS C2500 Also the MultiPASS C2500 must be set to receive documents manually Make sure the MANUAL light is on amp TELEPHONE or ANSWERING MACHINE JACKS E TELEPHONE L LINE JACK When you answer the telephone and you hear a long beep or silence a fax is being sent wA A Press 25 on your telephone to switch the fax to 5 receive mode Wait for a high pitch tone and then z hang up O In the RECEIVE RX SETUP menu REMOTE RX must be set to ON O The default value for REMOTE RX ID is 25 You can change this value in the REMOTE RX submenu of the RECEIVE RX SETUP menu page B 6 6 4 Using a Telephone Answering Machine or Modem Chapter 6 Using the MultiPASS C2500 With an Answering Machine N Note Connecting an answering machine to the MultiPASS C2500 allows you to receive not only documents sent from other fax machines but also messages from people calling
202. the MultiPASS C2500 receives an incoming call it checks to see if the call is from another fax machine trying to send a document or from someone wanting to talk to you Set the O Inthe RECEIVE RX SETUP menu make sure the MultiPASsS RX MODE option is set to FAX TEL AUTO SW C2500 for both fax and telephone communication Press the ANS ANSHOOKUPO When the MultiPASS C2500 receives HOOK UP S p a call it checks to see whether the MANUAL button D call is from another fax machine or until both lights from a telephone are off How FAX TEL Switching Works If you set FAX INCOMING RING OFF in the RECEIVE RX SETUP menu the MultiPASS C2500 does not ring when it receives a call from another fax machine that is trying to send a document This is so that you are not disturbed when your MultiPASS C2500 is communicating with another fax machine The MultiPASS C2500 automatically receives the document If the call is from a person the MultiPASS C2500 rings to alert you to pick up the phone If you do not pick up the telephone within 15 seconds set by the F T RING TIME option the MultiPASS C2500 stops ringing It checks again to make sure the call is not from a fax machine and then hangs up Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 45 Receiving Documents Manually You may want to set your MultiPASS C2500 to receive documents manually when you want to personally check each incoming call to see if it is fr
203. the print head to dry out Perform the print head cleaning when your print quality is not satisfactory See page 8 4 for instructions O Replace the BJ cartridge or an ink tank when the print quality does not improve after five consecutive print head cleanings Chapter 8 Maintaining the MultiPASS C2500 8 5 O Do not remove the ink tanks from the BC 21 Color BJ cartridge unnecessarily This may cause the ink to clog O Make sure both ink tanks are installed in the BC 21 Color BJ cartridge Attempting to use the BC 21 Color BJ cartridge with one ink tank only may cause ink clogging O If spilled the ink is difficult to remove Therefore it s a good idea to keep the BJ cartridges and ink tanks out of the reach of children O Do not touch the print head area on the BJ cartridge Ink may leak out and cause stains Hold the BJ cartridge on the sides only Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the Caution side The metal area may become hot during printing HOLD HERE DO NOT TOUCH To avoid spilling ink follow these precautions O Do not attempt to disassemble or refill a BJ cartridge or an ink tank O Do not vigorously shake a BJ cartridge or an ink tank while handling it O Do not insert anything into the opening on a BJ cartridge or an ink tank Spilled ink can permanently stain any surface Open BJ cartridges and S ink tanks carefully
204. ther Use the numeric buttons to dial the number party s fax z TEL 4447890 3 number Chapter 3 Using the MultiPASS C2500 as a Stand alone Fax 3 25 Press START COPY O Automatic Dialing 3 TE EEE be The MultiPASS C2500 begins sending the document The MultiPASS C2500 beeps once to indicate that the document has been scanned successfully The MultiPASS C2500 automatically redials if the receiving fax does not answer if the line is busy or if there is an error in transmission You can specify the number of times it redials using the AUTO REDIAL option in the SEND TX SETUP menu see page B 4 If an error occurs during sending the MultiPASS C2500 beeps intermittently for a few seconds If this happens try sending the fax again If the ALARM light is flashing correct the error and then press STOP See Chapter 9 Troubleshooting for details You can send a document using one touch or coded speed dialing You must register the one touch speed dialing numbers or the coded speed dialing numbers before you can send documents using these automatic dialing methods ENEE E Feedthe O document uI Place the document face down in the ADF DOCUMENT READY 3 26 Using the MultiPASS C2500 as a Stand alone Fax Chapter 3 Use automatic dialing O O Press the one touch speed dialing button assigned to the number to you wish to fax Pe TEL 1234567899 0
205. thermostatically controlled The rated value is 120 volts and 15 amperes The RJ11 C modular jack should be relatively close to the power outlet to facilitate installation NOTICE The Canadian Department label identifies certified equipment This certification means that the equipment meets certain telecommunications networks protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Contents Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirements that the total of the Load Numbers of all the devices does not exceed 100 Repairs to certified equipment should be made by an authorized Canadian mainte
206. ties connecting over long distance or noisy lines 14400bps or 9600bps or 7200bps or 4800bps or 2400bps Sets the speed at which the MultiPASS C2500 starts receiving Set this to a lower speed if you have difficulties connecting over long distance or noisy lines 14400bps or 9600bps or 7200bps or 4800bps or 2400bps Print a test page to check print quality 1 Demo Pattern 2 Printer Settings 3 All Characters 4 Nozzle Check B 8 LCD Menu System Appendix B Using the Canon Color Advisor 2909009093020 N The Canon Color Advisor is automatically installed with the MultiPASS C2500 printer driver for Windows 95 and Windows 3 1 This tool is Canon s exclusive software that colors documents automatically even when your software application does not support color When your software application does support color the Color Advisor expands the range of colors you can use within the software The Color Advisor allows you to define a colorizing goal by specifying objectives These objectives tell the Color Advisor about the document s audience and the occasion style and setting for the document When you specify the objectives the Color Advisor can automatically colorize your document Color Advisor also allows you to supply a color background to a document apply special effects to your text such as drop shadows and apply the best choice of colors based on criteria that you specify The Color Advisor
207. toward the back of the paper cassette The flap is up e The right side of the envelope is aligned against the right side of the paper cassette e The left adjustment guide is aligned against the left edge of the envelopes Make sure there are no more than 20 envelopes in the paper cassette You may need to choose the Make sure you select the envelope setting in your correct envelope size for printer driver the Paper Size option in your printer driver Envelopes may not match Envelopes must be U S specifications for this unit Commercial number 10 9 5 x 4 1 inches or European DL envelopes 220 x 110 mm 9 14 Troubleshooting Chapter 9 Problem Cause Solution Print quality is not what you expect print is not clear splashed or missing dots white streaks Output appears jagged The paper you are using may not be supported by the unit You may be printing on the wrong side of the paper The print head nozzles may be clogged The resolution selected via printer driver may be Draft 180 dpi Make sure you are using the recommended paper see page A 1 Some paper has a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side The MultiPASS C2500 prints on the side of the paper that is down in the paper cassette Clean the print head see page 8 4 repeat cleaning if necessar
208. trols The Color Advisor dialog box provides the following controls you can use to color your document Tool selection buttons Allow you to choose the tool you want Paint Box Background or Text Enhance Command buttons Allow you to control the Color Advisor and print your document these buttons include UNDO REDO PRINT ALL CANCEL PRINT PAGE and HELP Coloring Template menu button Allows you to specify the type of coloring template you are producing which determines how colors are automatically applied You can also create your own coloring templates Document viewing area Displays the document to which you want to apply color Objective buttons Allow you to define the attributes associated with your document These include Audience Style Occasion and Setting Changing these attributes changes the colors in the Paint Box palette Tool Selection Buttons The following tools are available to help you colorize your document Paint Box tool Allows you to select from a set of colors defined by the objectives you specify You can also add or change colors in the Paint Box by accessing the Color Palette Dialog box or the Color Picker Dialog box see page C 10 for details ACCENT COLOR BUTTONS fy APPLY COLOR GLOBALLY DOMINANT o gt COLOR BUTTON APPLY COLOR TO 1 BUTTON COEXISTING HUE BUTTONS C 4 Using the Canon Color Advisor Appendix C Background tool Allows you to view and
209. udes fax coversheets you can customize Chapter 1 Introduction 1 3 e Q Bo 5 co 5 1 Getting Help From Canon Canon provides experienced support personnel to help you in every way Customer Care Center Canon provides customer support and service for all MultiPASS printer and fax products If you have any questions regarding your MultiPASS C2500 call the Canon Computer Systems Customer Care Center at 1 800 423 2366 Support is available from 6 A M to 12 MIDNIGHT Eastern Standard Time EST Seven Days a Week except holidays Fax retrieval system Canon also provides a 24 hour toll free fax retrieval system You can use this service to get helpful documents faxed directly to your MultiPASS C2500 These documents contain useful information to assist you in the operation of your Canon MultiPASS C2500 To access this service call 1 800 526 4345 Electronic support services If you use CompuServe you can access the Canon Peripherals Forum This allows you to talk with other users send a message to Canon or download printer drivers Just type GO CANON at any CompuServe prompt Canon s World Wide Web address is http Avww ccsi canon com Canon also provides a bulletin board service BBS which is useful for obtaining newly developed third party drivers Call 1 804 420 2000 The protocol for the BBS is up to 28 800 bps eight data bits one stop bit and no parity Supplies and Accessories Cano
210. ultiPASS C2500 for the Answering Machine Press the ANS HOOK UP MANUAL O Make sure the ANS HOOK UP light ANS HOOK UP CD p is on and the MANUAL light is off MANUAL button Set your O The MultiPASS C2500 allows the answering machine to answering answer then listens for a fax tone and switches to machine to receive mode automatically if it detects the tone answer apt Press the O When you turn off the answering machine be sure to set ANS HOOK UP the MultiPASS C2500 for the way you want to receive MANUAL button calls and or faxes You can switch to manual receive MANUAL light on or automatic receive both the ANS HOOK UP and MANUAL lights off Ai Be sure the ANS HOOK UP light is on when you leave the office If you forget to turn this on all calls are treated like me faxes and your callers cannot leave a message 6 6 Using a Telephone Answering Machine or Modem Chapter 6 Adjusting the MultiPASS C2500 for Different Types of Answering Machines The MultiPASS C2500 switches to fax receiving when it hears the fax tone CNG However some older fax machines do not send a CNG tone If you cannot receive faxes the sending party may have such a fax machine In this case try setting ANS FAX SWITCH to ON see page B 6 With this setting the MultiPASS C2500 listens for a pause to determine if the incoming call is a fax Some answering machines also listen for a pause and disconnect the line after
211. ultiPASS Desktop Manager that allows you to create a list of people with their phone fax numbers ANS HOOK UP MANUAL The button that indicates and controls how the MultiPASS C2500 detects whether a call is from a fax or a telephone When you use the MultiPASS C2500 with an answering machine make sure the ANS HOOK UP light is on so the answering machine will pick up the calls Auto halftone The document setting you use for sending documents with intermediate tones such as photographs Automatic dialing Dialing fax or telephone numbers by using a short cut of pressing one to three buttons To use automatic dialing you must register the numbers in the MultiPASS C2500 s memory See also one touch speed dialing coded speed dialing and group dialing Automatic document feeder ADF Refers to the document tray in which you stack the document you want to fax copy or scan Automatic redialing When the receiving fax machine is busy or does not answer or when an error occurs while sending the MultiPASS C2500 waits a specified amount of time and then automatically redials the number You define the number of times the unit redials and the length of time between redialing Glossary B Battery backup The MultiPASS C2500 contains a battery that safeguards the contents of memory for approximately one hour during a power failure Bidirectional parallel interface port An interface connection t
212. velopes You send a Software Envelope the same way you send a regular PC fax using the MultiPASS Desktop Manager 4 36 Using the MultiPASS C2500 for PC Faxing Chapter 4 Using the Fax Log The Fax Log contains information about the last two months of PC faxes you have sent and received At the beginning of every month the oldest month is deleted and the new month is started If you do not delete a PC fax when you send it you can view it using the MultiPASS Viewer Displaying Fax Log Entries Click the Fax Log icon Click a O You see more information at the bottom of the window document Size of fax The file size is shown in kilobytes e Duration How long it took to send the PC fax Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 37 Printing the Fax Log The Fax Log lists all PC fax activity for the last two months At the beginning of every month the oldest month is automatically deleted from the Fax Log You may want to print the Fax Log at the end of every month so that your records are complete In the Fax Log The Print dialog box appears choose Print Fax Log from the File menu 2 Complete the Make sure Canon MultiPASS C2500 Printer information in not Fax is the default printer se ak pis O The Fax Log is printed 4 38 Using the MultiPASS C2500 for PC Faxing Chapter 4 A Note X 3 D S Using the MultiPASS C2500 5 as a Copier and Scanner J
213. vey The following choices are available None Happy Conservative Somber Earthy Attention getting Motivational Elegant Fun i gt Select Occasion to access its drop down O Select a special occasion related to your document The list box following choices are available None Christmas Easter Valentine s Day St Patricks Day 4th of July Thanksgiving New Years Halloween Party C 8 Using the Canon Color Advisor Appendix C Select an occasion only if it is appropriate select None if there is no occasion An occasion setting may override other settings N Note Select Setting to access its drop down list box O Select the setting that best describes the season location or time related to your document The following choices are available None Autumn Spring Beach Summer South Western Winter Aquatic Creating a New Coloring Template If you want to use your current colors and color assignments for other documents you can create a new coloring template Follow these steps 1 Select the This accesses a dialog box so you can name the new coloring coloring template template button Appendix C Using the Canon Color Advisor C 9 pe 2 Q gt E Q i s oO Enter the name Then select OK for your new coloring If you enter a name that is already in use you can template choose to replace the existing coloring template with the new one
214. vity Reports Generated by the MultiPASS C2500 7 11 Printing the Memory Clear Report The Memory Clear Report summarizes the documents that were cleared from memory when a power failure occurred This report is generated automatically O If you experience a power failure every document stored in memory will be saved for approximately one hour If the power failure occurs for an extended period of time beyond this limit the documents in the MultiPASS C2500 memory will be lost O When you turn on the MultiPASS C2500 after power is restored the MultiPASS C2500 automatically prints out a list of documents that were stored in the memory at the time of the power failure O If the power outage is less than one hour the MultiPASS C2500 prints the documents stored in memory 06 01 96 10 12 FAX 714 444 7777 CANON COMPUTER SYSTEMS BARRE ARK EKER AREER ERE REE MEMORY CLEAR REPORT BRAKE RARE EAR AA HARE REE ESE REE TX RX NO 9 CONNECTION TEL PAGES SET TIME START TIME 0012 v SM ON 7148887777 3 12 01 23 00 0013 ECE 8005264345 2 12 01 12 37 7 12 Activity Reports Generated by the MultiPASS C2500 Chapter 7 Maintaining the MultiPASS C2500 Q eo ten i T ed oi 2 gt 39 9 9 89 v od a This chapter describes the routine maintenance required for your MultiPASS C2500 It includes O MultiPASS C2500 guidelines O Routine maintenance O BJ cartridge guidelines O Replacing the BJ cartridge O Repla
215. void Match as the Color Adjustment setting The screen matching feature takes longer to process in the computer because it requires special information Avoid automatic settings Although the automatic settings are easy to use the computer must interpret the printed page This takes more time than if you select each setting Free up your memory Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background this frees up more memory for Windows processing Use Monochrome when possible If you will be printing text in black ink only choose a Color Selection of Black and White rather than Grayscale Print draft documents in Monochrome rather than Color or use Draft print quality when printing color 2 30 Using the MultiPASS C2500 as a Printer Chapter 2 O Limit the number of colors on each page The computer will need to calculate and transmit fewer dots Too many colors can make the image confusing and less effective as well as cause the print speed to slow down O Use primary colors when printing presentation graphics Use black cyan yellow magenta blue green and red when possible The computer will need to calculate and transfer fewer dots O Use the Draft print quality The printer will need to image fewer dots O Use Plain Paper as the Media Type The print head will make only one pass for each printed line O Use smaller graphics and more white space i
216. wever the Image Color Matching feature on the Graphics tab is new for Windows 95 See page 2 19 for details o Pingui SPECIFY PRINT QUALITY SELECT A COLOR MODEL SELECT A General Details Paper Graphis Mohoohtome 8 PRINT MODEL Automatic Graphics Photo and Text ENABLE OR DISABLE IMAGE COLOR MATCHING WINDOWS 95 ONLY ENABLE OR DISABLE FINE OR SMOOTHING MODE O Setting This tab allows you to turn on or off the Setup Analyzer and the Color Advisor It also allows you to save up to four custom print settings The printing options on this tab are the same for both Windows 95 and Windows 3 1 See page 2 26 for details i Genea ENABLE OR DISABLE SETUP ANALYZER Batup Adaha Soler A n Ditas Pansi Braphics Untitled i Seating t kd a oaiee i ement pint Set up diag f the docks above ENABLE OR DISABLE COLOR ADVISOR SAVE YOUR CUSTOM PRINT SETTINGS Chapter 2 Using the MultiPASS C2500 asa Printer 2 9 Printer Setup Within Windows 3 1 You can use the MultiPASS C2500 with all your Windows 3 1 applications Accessing the Printing Options You can access the printing options from the Printers dialog box in the Control Panel or you can select the Print Setup option available from the File menu of most applications tha
217. when you are not available When an answering machine is connected to the MultiPASS C2500 all incoming calls are first directed to the answering machine O If the call is from a person the caller can leave a message O Ifthe call is from a fax machine your MultiPASS C2500 receives the document automatically Ifthe call is from a fax telephone the caller can leave a message and send a fax with just one call You cannot use the MultiPASS C2500 with an answering service like those offered by local telephone companies providing voice mail If you subscribe to such an answering service you will need a dedicated telephone line for the MultiPASS C2500 Recording the Outgoing Message on Your Answering Machine When recording a message follow these guidelines Try to keep your message to less than 15 seconds O Inthe message tell your callers how to send a fax Here s a sample message Hello I m not in the office right now but please leave a message after the beep IIl return your call as soon as possible If you would like to send a fax press the start button on your fax after recording your message Thank you O Leave a 4 second pause at the beginning of the message the 4 second pause plus the outgoing message should not exceed a total of 15 seconds O Set the answering machine to answer on the first or second ring Chapter 6 Using a Telephone Answering Machine or Modem 6 5 Setting the M
218. x right away If you schedule a PC fax to be sent at a later time it is stored in the Out Box You can reschedule sending the PC fax or hold it indefinitely in the Out Box COD From the Out Box list click a document cc _ MulPASS Desktop Manager le Edit View Help Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 29 PC Faxing Click the Fax icon From the list select the new time to send the PC fax Send Now Send the PC fax when you click OK e Hold in Out Box Cancel any scheduling and hold until a later unspecified time e Send Later At Click to open a dialog box where you type the time to send the PC fax Click OK to return to the Send Fax dialog box The MultiPASS Server must be open for the PC fax to be sent at a later time When you are O Use the Fax Log to see information about the fax after it done click Send has been sent see page 4 37 4 30 Using the MultiPASS C2500 for PC Faxing Chapter 4 Sending a PC Fax from the In Box You can PC fax a document from the In Box This is an easy way to fax a document that you have previously scanned using the MultiPASS C2500 From the In Box list select a document 7 3195 03 06pm Company Newsle 1 pg 7 31 95 11 33am Scan 00001 1 pgs 2 Click the Fax icon amp Business Group Joan Smith 555 21 amp Personal Group B Stacey Johnson 54
219. y If print quality is not recovered after executing the cleaning five times replace the BJ cartridge Check your printer driver to see what printing quality you have selected Printing in Draft mode will give the output a jagged look Changing the Print Quality to Standard should correct this problem Fonts do not print as smoothly rounded Bitmapped fonts designed for dot matrix printers do Make sure you installed an outline font manager such characters not print smoothly rounded as Adobe Type Manager characters when used with or Bitstream Facelift or high resolution printers like that you are choosing a the MultiPASS C2500 TrueType font Certain MS fonts such as Choose another font MS Serif will print jagged Chapter 9 Troubleshooting 9 15 Problem Cause Solution White streaks or missing dots BJ cartridge may be Make sure the BJ cartridge installed incorrectly and or ink tanks are installed correctly The print head may be The BJ cartridge may worn out need to be replaced Replace it with a new one see page 8 8 Output is faint You may be using Draft Try using Standard print print quality or Fine mode quality Printing takes too much time You may be using Fine Turn off Fine mode mode Blurred or smudged ink The selected print quality Try different print quality may not match your needs settings in the Graphics dialog box The print medium you are I
220. y identify the columns click the Import button O You return to the Address Book O The imported phone book information is listed on the screen Exporting the Address Book You can export the Address Book to an ASCII text file The entries can be separated by either commas or tabs If you want the entries separated by commas the text file extension is CSV If you want the entries in the text file separated by tabs the text file extension is TXT In the Address Book choose Export Address Book from the File menu O The Assign Field Names dialog box appears O Each column of information has a entry name at the top If the entry names are not where you want them click an entry name and drag it to another location Chapter 4 Using the MultiPASS C2500 for PC Faxing 4 19 When the entry O The Export Address Book dialog box appears names are in the correct place click Export Comma delimited cs Type a name and O Select the type of file and click OK location for A O You return to the Address Book The entries in the the file Address Book are exported 4 20 Using the MultiPASS C2500 for PC Faxing Chapter 4 Printing the Address Book You can print the entries in the Address Book The entries print exactly as they are sorted in the Address Book list In the Address Book choose Print Address Book from the O The Print dialog box appears

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