Canon INDEX 4602 User's Manual
Contents
1. AVAYA INDeX 4602 IP Telephone Installation Manual 38DHB0002UKCQ Issue 2 11 06 2003 Page 2 Contents Contents Tai kole 18703 0703 N ini 3 Ni SOM AEM lei 3 SMECE GUCION Stan 3 Manager PC REGUIEIMEINS aias alev ne ana dE CE r ae a A Ca PR Cl t 3 Installation Procedure gt eiii npo Mm aim reati 4 INDEX SOT ea 4 PNC 27 0 0 rela 4 NS Cal ALON KeguiFememis aaa aaa aaasta BE kadaka la aa 5 4602 IP Telephone User PC Connection aa 5 Dynamic Address Process i 6 Static Addressing Pre Installation Checklist iii 8 otatic AdgressingiINSIallalion rail alati 8 Creating the DINGP Scope kaidi 12 Adding the 4602 IP Telephone Option 176 i 14 Page 2 INDeX 4602 IP Telephone Installation Manual Contents 38DHB0002UKCA Issue 2 11 06 2003 Introduction Use of this Manual Page 3 Introduction Supported by INPC Level 3 3 and INDeX 10 1 software the 4602 IP Telephone uses Internet Protocol IP technology with Ethernet interfaces The 4602 IP Telephones support DHCP and TFTP over IPv4 UDP which enhance the administration and servicing of the phones These phones can use DHCP to obtain dynamic IP addresses and TFTP to download new versions of software for the phones The 4602 IP Telephones provide the ability to have an IP connection on the desktop In compliance with Australian law the following information is p2. During normal DHCP processing press the key before the DHCP process completes or b While the phone is on hook and idle press the following sequence of keys on thefaceplate of the telephone Mute 2 3 3 7 Mute ADDR Press the Mute button momentarily Do not press this button while pressing other keys buttons The following message is displayed Phone nnn nnn nnn nnn News where nnn nnn nnn nnn is the value of the telephone 2 Enter the IP address for the telephone followed by the button The following message is displayed CallsSwsnnmn nnmn nunu nu nn New where nnn nnn nnn nnn is the value of the call server gatekeeper IP address Page 8 IPNC Setup INDeX 4602 IP Telephone Installation Manual Installation Procedure 38DHB0002UKCA Issue 2 11 06 2003 Installation Procedure IPNC Setup Page 9 3 Enter the IP address for the gatekeeper followed by the button The following message is displayed CallsSvPort nnnn New where nnnnn is the value of the Management Complex call server gatekeeper transport layer port number a value between 0 and 65535 4 Enter the appropriate value for the port number followed by the button The following message is displayed Router 2nnn nnn nnn nnn New where nnn nnn nnn nnn is the value of the Gateway router IP address 5 Enter the IP address of the Gateway router followed by the button The following message is displayed Mask nnn nnn nnn nnn N
3. IP of the INDeX IPNC yyy yyy yyy yyy TFTP Server IP Address of the PC running the INDeX IPNC Manager application z the directory the files are located in If you are unsure of the location leave this blank The PC will look in the default folder of the INDeX IPNC Manager directory for the required bin files Click OK Expand the server by clicking on the next to it Left click the scope you just created for the phones In the right hand portion of the screen where the settings of the scope are right click the mouse button on Scope Options 10 Select Configuring Options 11 Scoll down and make sure 176 is checked Scope Options Ki EI PT General Advanced O 074 Internet Relay Chat IRC Servers List of IRC 075 StreetT alk Servers List of Stree O 076 StreetT alk Directory Assistance STDA Servers List of STD 176 46xxOptions IF lai k Data entry String value rai 713 TFTPSRVR ypy ypy yyy TPT POR cancel ame 12 Verify the String value is correct and click OK The scope can be manually activated by right clicking on the scope and selecting Activate The activation is immediate Likewise you can deactivate by selecting deactivate Action view Il e X I t Tree Display Statistics eh Scope Options Reconcile Activate View b Delete Refresh Export List Properties Help INDeX 4602 IP Teleph
4. fitted with a Voice Compression Module The size of the module will limit the number of simultaneous VoIP calls e DHCP Server The IPNC can perform this role unless another DHCP server already exists e TFTP Server The PC running the IPNC Manager application can perform this role The TFTP server is only required during 4602 IP telephone installation and maintenance e IPNC Manager PC A PC running Manager is required for IPNC configuration changes e IP Telephone Software The software for IP telephone installation is supplied on the INDeX Administration CD and is part of the IPNC Manager suite e Licence Key The 4602 IP telephones do not need a licence key to be entered on the system Dynamic Static Addressing The 4602 IP Telephone can be configured on the LAN using either dynamic or static addressing Dynamic addressing is recommended The procedures for both are detailed in the following paragraphs 4602 IP Telephone User PC Connection The Power Unit has one Line input from the LAN and a Phone output to the 4602 IP Telephone as follows 1151B1 Power Unit Socket for connection to mains power supply at rear PHONE RJ45 Socket 5 gt LINE for connection to RJ45 Socket 4602 IP Telephone for connection to LAN The PC s network configuration does not need to be altered from that which it previously used for direct connection to the LAN INDeX 4602 IP Telephone Installation Manual Installation Procedure Page 5 38D
5. server after you enter static addressing information you will need to re enter your static addressing information Page 10 IPNC Setup INDeX 4602 IP Telephone Installation Manual Installation Procedure 38DHB0002UKCA Issue 2 11 06 2003 Installation Procedure IPNC Setup Page 11 QoS Option Setting Administering QoS options is not mandatory but it is highly recommended The 802 1Q must be switched on for the following procedure to be applicable see step 8 of Static Addressing Installation Use the following procedure to set Quality of Service QOS options 1 While the phone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 7 6 7 Mute Q O S 4 The following text is displayed left justified at the top of the display Li duco New where d is the value of the 802 1 audio quality parameter 2 Enter a valid value between 0 and 7 The following text is displayed left justified at the top of the display L2 signaling d New __ where d is the value of the 802 1 signaling quality parameter 3 Enter a valid value between 0 and 7 The following text is displayed left justified at the top of the display L3 audio dd New _ where dd is the value of the Differential Services audio quality parameter 4 Enter a valid value between 0 and 63 The following text is displayed left justified at the top of the display L3 signaling dd New __ where dd is the value of the D
6. will not work IP Phone Software The software for IP telephone installation is supplied on the INDeX Administration CD The files are copied into the Manager folder during installation of the Manager application Manager and TFTPLog Leave Manager running It is also useful to have Manager s TFTP Log visible select View TFTPLog This will display the progress of file requests INDeX 4602 IP Telephone Installation Manual 38DHB0002UKCA Issue 2 11 06 2003 Installation Procedure IPNC Setup Page 7 DHCP Phone Installation 1 Connect the longer LAN cable from the network LAN socket to the power unit s LINE socket Note The 400B2 Power Adaptor used for providing power for 4602 IP Telephones is not compatible with the sockets on INDeX units We therefore advise against the direct connection of these adaptors 3 Connectthe shorter LAN cable supplied with the IP telephone from the Power Unit s PHONE socket to the socket with a LAN port symbol at the back of the IP telephone 4 The phone s message indicator should glow red for a few seconds The phone will then begin its software loading 5 After a short delay the phone should display Initializing and then Loading The loading phase may take a few minutes e Ifthe phone displays No Ethernet check the connection to the LAN 6 The phone displays DHCP and a timer After a few seconds it should complete DHCP negotiation with the Control Unit If the timer reaches more tha
7. HB0002UKCA Issue 2 11 06 2003 IPNC Setup Page 6 IPNC Setup Installation Procedure Dynamic Address Process This is the recommended method to assign IP and telephony settings to the 4602 IP telephone DHCP Installation Preparation This installation process uses the INDeX INPC as a DHCP Server and H323 Gatekeeper to assign IP and telephony settings to the 4602 IP telephone It also assumes that the Manager application is used as the TFTP server during installation This is the simplest method of installation iP Page 6 IPNC Setup Installation Procedure The INDeX IPNC must be fitted with a Voice Compression Module VCM a Start the INDeX Monitor application The initial lines of Monitor output include the item VCOMP which will state the number of VCM channels installed in the INDeX IPNC INDeX IPNC Settings Using the Manager Application open the configuration and select the System form Check the following a System Name In the System tab ensure that a Name for the INDeX IPNC has been entered b TFTP Server IP Address In the LAN1 tab enter the IP address of the Manager PC as the TFTP Server IP Address c Gatekeeper Settings In the Gatekeeper tab ensure that Gatekeeper Enabled and Auto create Extn Enable are both selected d If you have made any changes upload the new configuration to the INDeX IPNC e Within Manager select File Preferences and ensure that the address IS 255 255 255 255 otherwise TFTP
8. Procedure Page 7 38DHB0002UKCQ Issue 2 11 06 2003 IPNC Setup Page 8 IPNC Setup Installation Procedure Static Addressing Pre Installation Checklist Before performing static addressing on the 4602 IP Telephone verify that have the values for the following parameters Failure to do so may cause errors during data entry which will prevent the telephone from working and may have a negative impact on your network Consult your network administrator and print copies of this checklist for each subnet 1 The IP Address of the call server gatekeeper 2 The IP Address to be allocated to the 4602 IP Telephone 3 The transport layer port number of the Address of the Management Complex call server gatekeeper Although this may be a value between 0 and 65535 the default value is 1719 and should not be changed unless this conflicts with an existing port assignment 4 The IP Address of the gateway router The IP netmask 6 The IP address of the TFTP server gi Static Addressing Installation The usual way to assign IP addresses to IP Telephones is the automatic method described in Dynamic Address Process on page 6 There may be times however when manual assignment of IP addresses is desired The display on the 4602 IP Telephones accommodates up to 24 characters per line Use the following procedure to invoke manual address information programming 1 Start manual address programming by performing one of the following steps a
9. X 4602 IP Telephone Installation Manual Contents 38DHB0002UKCQ Issue 2 11 06 2003 Creating the DHCP Scope IPNC Setup Page 13 7 You can now configure the lease time for the address Setting too large will mean you will lose the use of addresses if the client machine is inactive for long periods of time too short and you will generate unnecessary traffic renewing the address The default 8 days is fine Click Next 8 The wizard gives the option to configure the most common DHCP options Select Yes and click Next 9 Enter the address of the gateway and click Add You can enter several Click Next when all are entered 10 Enter the DNS domain e g savilltech com and the DNS server addresses Click Next New Scope Wizard Domain Hame and ONS Servers The Domain Name System DNS maps and translates domain names used by clients on pour network ou can specify the parent domain you want the client computers on your network to use for DNS name resolution Parent domain Acme To configure scope clients to use DNS servers on your network enter the IP addresses for those EEIVEIS Server name IP address JAcmeServer 134 B5 185 138 Add Resolve Back Cancel 11 Enter the WINS Server Name and IP Address and click Add Click Next 12 You will then be asked if you wish to activate the scope Select No and click Next 13 Click Finish to the Wizard The new scope will now be listed and the
10. ew _ where nnn nnn nnn nnn is the value of the IP netmask 6 Enter the IP netmask followed by the button The following message Is displayed FT 185 Vv NAA ADA nnn DN New where nnn nnn nnn nnn is the value of the TFTP server IP address 7 Enter the IP address of the TFTP server followed by the button One of the following texts is displayed left justified at the top of the display depending on the current status of 802 1Q Dr 02 10 45 SET 2024 EOSOTE l on 0K TE 8024 10 15 ON 802 10 on O off OK INDeX 4602 IP Telephone Installation Manual Installation Procedure Page 9 38DHB0002UKCA Issue 2 11 06 2003 IPNC Setup Page 10 IPNC Setup Installation Procedure 8 Press the 1 or 0 button to turn 802 1Q on or off respectively The display is updated to show the current status of 802 1Q Press the button to continue the procedure without changing the displayed status of 802 1Q The following text is displayed left justified at the top of the display VLAN ID dddd New __ where dddd is the value of the 802 1 VLAN ID 9 Enter a valid value between 0 and 4095 for the new value of the 802 1 VLAN ID The following message is displayed Save new values no yes 10 Press the button to save the new values you have entered The following message is displayed New values Being saved Once the new values are stored the telephone is reset If a new boot program is downloaded from the TF IP
11. ifferential Services signaling parameter 5 Enter a valid value between 0 and 63 If no new values were entered during this procedure the following text is displayed left justified at the top of the display No new values OK Press to terminate the procedure lf new values were entered during this procedure the following text is displayed left justified at the top of the display Save new values OK t ves Press the button to terminate the procedure or the button to save the new values If you press the button the following text is displayed New values Being saved The new values are saved and the user interface is restored to its previous state INDeX 4602 IP Telephone Installation Manual Installation Procedure Page 11 38DHB0002UKCA Issue 2 11 06 2003 IPNC Setup Creating the DHCP Scope Page 12 Contents Creating the DHCP Scope The creation of DHCP Scopes should only be performed by System Administrators with Administrator rights DHCP scopes are configured using the DHCP MMC snap in as follows Start the DHCP MMC snap in Start Programs Administrative Tools DHCP Right click on the server and select New Scope from the context menu The scope creation Wizard will be started Click Next Enter a name and description for the scope Click Next Enter the address range to use for example from 200 200 200 1 to 200 200 200 15 remember the host part cannot be 0 Also enter the subnet mask as eithe
12. n 60 seconds then you should suspect a error in either network or DHCP operation 7 The phone requests the 46xxupgrade scr file from the TF TP server Manager This should be visible in the Manager s TF TP Log 8 The phone now requests additional files according to the instructions it found in the 46xxupgrade scr file The phone will go through a cycle of requesting files loading files and then transferring the files into its flash memory 9 Following file loading the phone displays Ext Enter the extension number you want applied to the phone and press e Wrong Set Type is displayed if you try to use the extension number of an existing non IP extension 10 The phone displays Password Enter the password and press 11 The phone will briefly display the time and date and then its extension number 12 Test that you can make and receive calls at the extension 13 Using Manager you can now open the Control Unit s configuration and alter the extension and user settings as required e Inthe list of extensions the icon indicates VoIP extensions A new extension will have been created matching the extension number entered above In the extension s VoIP tab the Compression Mode default is Automatic Selection If this needs to be changed select G 729 a 8K CS ACELP e Inthe list of users a new user will have been created matching the extension number entered above INDeX 4602 IP Telephone Installation Manual Installation
13. one Installation Manual Page 15 38DHB0002UKCQ Issue 2 11 06 2003 Creating the DHCP Scope Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies has been transferred or licensed to Avaya All trademarks identified by or TM are registered marks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains propriety information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Any comments or suggestions regarding this document should be sent to wgctechpubs avaya com Copyright 2003 Avaya All rights reserved Avaya Sterling Court 15 21 Mundells Welwyn Garden City Hertfordshire AL7 1LZ England Tel 44 0 1707 392200 Fax 44 0 1707 376933 Email globalsme avaya com Web http www avaya com INDeX 4602 IP Telephone Installation Manual 38DHB0002UKCQ Issue 2 11 06 2003
14. ows 98 ME NT WS 2000 Pro e he Operating System can be either Windows NT Windows 98 or Windows 2000 Professional INDeX 4602 IP Telephone Installation Manual Introduction Page 3 38DHB0002UKCA Issue 2 11 06 2003 Use of this Manual Page 4 INDeX Setup Installation Procedure Installation Procedure Prior to installation of the INDeX 4602 IP Telephone on a user s networked PC ensure that both the INDeX and IPNC have been configured as follows INDeX Setup Log on to the INDeX and open the Administration menu and perform the following 1 2 Open Directory General Setup Assign VoIP Users and enter the IPNC group then the required user number Open Directory General Setup Reserved numbers and set the Remote Login Number to an unused directory number or leave as the default of 18 Record this number as it will be used latter on in the installation process Open Linecard Information Setup and ensure that the IPNC is set to an ISDN T type interface Refer to the INDeX Programming Manual for details IPNC Setup Log on to the IPNC s Manager and perform the following 1 Open System and record the IPNC s IP address Consult with the Network Administrator and ensure that the IP addresses of all the PCs that are to have 4602 IP Telephones installed are compatible with that of the INPC e g on the same subnet etc Open User and create a VoIP user for every 4602 IP Telephones that is to be installed En
15. r the number of bits used or the actual mask e g 24 is the same as 255 255 255 0 Click Next New Scope Wizard 1 M a IP Address Range ou define the scope address range by identifying a set of consecutive IP SI addresses Enter the range of addresses that the scope distributes Start IP address 135 64 184 150 End IF address 135 64 184 200 subnet mask defines how many bits of an IP address to use for the network subnet IDs and how many bits to use for the hast ID eu can specify the subnet mask by length or as an IP address Length fe Subnet mask 255 255 254 Back Cancel 6 You can specify addresses to be excluded either by range e g 200 200 200 5 to 200 200 200 7 and click Add or just enter a Start address and click Add e g 200 200 200 12 to exclude a single address Click Next Mew Scope Wizard Add Exclusions Exclusions are addresses or a range af addresses that are nat distributed by the I Server Type the IP address range that you want to exclude IF you want to exclude a single address type an address in Start IP address only Start IP address End IP address Excluded address range Back Cancel NOTE You should exclude the IP Office from this range as the DHCP Options in the IP Office should be disabled This is only a recommendation You can also accomplish this by leaving available addresses outside of the scopes range Page 12 INDe
16. rovided This equipment shall be installed and maintained by trained service personnel All the input output ports are classified as Safety Extra Low Voltage SELV in the meaning of IEC 60950 To maintain safety compliance when connecting the equipment electrically to other equipment the interconnecting circuits shall be selected to provide continued conformance of clause 2 3 for SELV circuits generally double reinforced insulation to 240Vac rms to any primary mains circuitry and 120Vac rms to any Telecommunication network circuitry To ensure the above conditions are adhered to only interconnect the equipment with the already approved certified equipment Use of this Manual This manual covers the installation of an Avaya INDeX IP 4602 Telephone and is intended for use by installers and administrators who are familiar with INDeX IPNC and have successfully completed the appropriate training courses el Ensure that you have read and understood this Guide before beginning installation For full details of operating the INDeX IP 4602 Telephone refer to the separate IP 4602 Telephone User s Guide Switch Requirements e INDeX operating Software Level 10 14 e INDeX IP Networking Cassette IPNC Level 3 3 Manager PC Requirements e PC Minimum requirements Pentium Ill 400 Ram 128MB Hard Drive 1GB Standard Ethernet card Multi media sound card with headset capability the ability to playing WAV files and handling VoIP calls Wind
17. status as Inactive INDeX 4602 IP Telephone Installation Manual Page 13 38DHB0002UKCQ Issue 2 11 06 2003 Creating the DHCP Scope Page 14 Adding the 4602 IP Telephone Option 176 Adding the 4602 IP Telephone Option 176 1 Right click on the server 2 Select Set Predefined Options from the pop up menu Predefined Options and Yalues Ei x Uption class Uption name Description 002 Time Offset Add Edit Delete uct offset in seconds Creating the DHCP Scope 3 Select Add and from the Data type pull down menu select String Option Type Clazz Mame Data type Lode Description ki EI Global String Array Byte Word Long Long Integer IP Address Cancel Binary Fncansulated 4 Enter the following information Name Data type Code 46xxOptions otring 176 Description IP Phone settings Option Type Class Mame Data type Code Description E Global 4640 ption String array 176 P Phone settings cancel Click OK when finished Page 14 Creating the DHCP Scope INDeX 4602 IP Telephone Installation Manual 38DHB0002UKCQ Issue 2 11 06 2003 Creating the DHCP Scope Adding the 4602 IP Telephone Option 176 Page 15 5 Inthe string value field enter the following MCIPADD XXX XXX XXX XXX MCPORT 1719 TFTPSRVR yyy Yyyy yyy YYy TFTPDIR z Where XXX XXX XXx xxx
18. sure that the Compression mode is set to automatic Refer to the IPNC Administration Manual for details Page 4 INDeX Setup Installation Procedure INDeX 4602 IP Telephone Installation Manual 38DHB0002UKCA Issue 2 11 06 2003 Installation Procedure IPNC Setup Page 5 Installation Requirements To install a 4602 IP Telephone onto INDeX the following items are required e Power Socket A switched 110 240V AC 50 60Hz 250 500mA supply socket is required for each 4602 IP telephone e LAN Socket A 10 100Mbps RJ45 Ethernet LAN connection point is required for each IP telephone e Category 5 Cabling All LAN cables and LAN cable infrastructure used with 4602 IP Telephones must be Category 5 cabling e LAN Cables An RJ45 LAN cable is supplied with the 4602 IP Telephone for connection to the Power Unit This cable is fitted with an emc choke and must be used as the connection between the Power Module and the 4602 IP Telephone You will also need an additional RJ45 not supplied LAN cable for connection from the power unit to the customer LAN e 1151A1 B1 Power Unit The A1 variant does not have an internal battery and the B1 variant does Neither unit is supplied with the 4602 and must be purchased separately Both unit supply power via the LAN cable to the 4602 IP telephone The Power Unit can be replaced with a alternative LAN power supply provided that the supply conforms to IEEE 802 3af e Voice Compression Module The IPNC must be
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