Canon FAXPHONE L120 Fax Guide
Contents
1. RX Memory or print reception POLLING RX Polling receiving NO Sequence number DESTINATION STATION Name and number of the sending machine displayed only if registered in their machine DATE Date of transaction TIME Time of transaction amp PAGE Number of pages received DURATION Amount of time taken for a transaction MODE Mode of transaction G3 or ECM amp RESULT Result of transaction OK Reception successful NG Reception failed STOP Reception manually canceled before completion MEM FULL Memory became full during reception amp Error code For descriptions of error codes see Chapter 9 Troubleshooting in the Basic Guide Status Monitor l Troubleshooting 4 Appendix 5 Table of Contents Index m ACTIVITY REPORT 1 Press Menu 2 Use Up Down to select lt REPORTING SETTING gt then press Set 3 Use Up Down to select lt 1 ACTIVITY REPORT gt then press Set 4 Use Left Right to select lt ON gt or lt OFF gt then press Set ON Printed out automatically OFF Not printed out automatically 5 Press Stop Reset to return to standby mode Back Previous Next h Report Items The following items are displayed in an Activity Report NO Transaction number 01 to 60 SESSION Session number DATE Date of transaction amp TIME Time of transaction e TX RX Type of tra2. TOP O O Q Back Previous Next Canon Advanced Guide FAXPHONE L120 Status Monitor l Troubleshooting 4 Appendix EN Things You Can Do Fax Copy Print Table of Contents Please read this guide before operating this equipment After you finish reading this guide How to Use This Guide Index store it in a safe place for future reference Status Monitor Troubleshooting Appendix Table of Contents F le D O O Q Back Previous Next Manuals for the Machine e Machine Set Up Software Installation Starter Guide Basic Features e Machine Settings Basic Guide Specifications Advanced Fax Features Advanced Guide amp Status Monitor 6 Reports and Lists This Document Driver Set Up e Printing Software Guide Indicates the manual is supplied in PDF format in the accompanying CD ROM To view the manuals in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon e The machine illustration on the cover may differ slightly from your
3. The telephone receptacles on your wall or on your machine used to connect the machine to the telephone line answering machine handset or telephone 5 4 Status Monitor Troubleshooting Appendix Table of Contents Index M Manual receiving A method of receiving faxes in which you answer all incoming calls using the handset If you hear a slow beep it indicates an incoming fax transmission from another machine Just press Start to receive the incoming fax Manual redialing When you use regular dialing you can redial a number manually simply by pressing Redial on the operation panel The last number called is the number redialed Memory sending Scans a document into memory before the machine dials the number s and sends it This method allows you to retrieve your original document immediately after scanning Modem A device that converts MOdulates digital data for transmission over telephone lines At the receiving end this device converts the modulated data DEModulates to digital format that the computer understands N Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing Numeric buttons The round numbered buttons on the operation panel marked the same as a standard telephone keypad Press them to perform regular dialing You also use the numeric buttons to enter numbers and letters when you register and names and for entering
4. Calling Tone This is a signal sent by fax machines to identify the call as an incoming document When the receiving fax detects this signal it automatically starts to receive the fax transmission The majority of fax machines in use today can send and detect CNG signals Coded Speed Dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing Coded Dial and a three digit code using the numeric buttons Cursor The underline symbol you see on the LCD display when you register numbers and names in the machine 5 2 Status Monitor Troubleshooting Appendix Dialing methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine Dialing methods include one touch speed dialing coded speed dialing group dialing directory dialing redialing and regular dialing with the numeric buttons Document The sheet of paper containing the data that you send to or receive from a machine dpi Dots per inch A machine of measurement for indicating a machine s resolution DRAM Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts DRPD This receive mode allows the machine to distinguish fax and voice calls depending on the distinctive ring patterns assigned to different numbers Subscription to a DRPD service offered by some telephone
5. Displays the previous or next page Returns to the top page G Table of contents for the chapter Be Quick links to the list of things you can do topics for each chapter table of contents and the index vill Oo O Back Previous Next The following symbols are used throughout the manuals for the machine and indicate the warnings cautions and notes you should keep in mind when using the machine A WARNING Indicates a warning that may lead to death or serious injury if not observed A caution Explains how to avoid actions that could injure you or damage your machine Status Monitor l Troubleshooting NOTE Explains operating restrictions and how to avoid minor difficulties Appendix In addition this guide uses distinctive notations to identify buttons and information in the LCD The buttons you press appear in square brackets Stop Reset Information in the LCD appears in angle brackets SET DOCUMENT gt Table of Contents Index Back Previous Next 1 Advanced Fax Features Status Monitor l Diang Fealul EEE 1 3 Directory Dialing m 1 3 Troubleshooting FS CUI PRENDE 1 4 Ep Switching Temporarily to Tone Dialing 1 5 DE Receiving FeatUreS cecescecsscessscesecsesessersscesssseesecereeeeseseeseeseveeeeseneerenees 1 6 Setting the Receive Mode 1 6 Memory Reception rnnrnnnnnnnnnrn
6. receiving relay initiation and canceling reservation Timer sending allows you to start transmission at a specified time You can combine other fax features with timer sending l E Broadcasting Broadcasting allows you to send the same document to multiple l recipients 2 Press Add Mode twice 1 Load a document Troubleshooting 4 Appendix EJ Table of Contents 3 Use Up Down to select lt 2 TIMER TX gt then 1 Load a document press Set 2 Press Add Mode twice 3 Use Up Down to select i BROADCAST gt then press Set 4 Use the numeric buttons one touch speed dialing button coded speed dialing code or directory dialing to enter a recipient then press Set If you enter recipients using the numeric buttons you can set a subaddress and or password up to 20 digits 5 Repeat the previous step to enter all required recipients up to 131 then press Start You can enter only up to 16 recipients if using the numeric buttons 6 Press Start again to start transmission Press Set to view the entered recipients before pressing Start Index Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index Use the numeric buttons to enter the time of transmission in 24 hour format then press Set Ex TIMER 20 00 YES SET Use the numeric buttons to enter a recipient or press Add Mode to specify
7. Does the document meet the requirements for the machine Make sure you load documents that meet the requirements for use See Chapter 2 Document Handling in the Basic Guide Back Previous Next Fax Err gt or Comm Err gt appears in the LCD when making copies Q Has an error occurred during transmission or reception A Change to the fax mode and check the LCD for an error message See Chapter 9 Troubleshooting in the Basic Guide Q Is the machine s memory full A Change to the fax mode and check if the memory is not full Status Monitor 2 EE Troubleshooting Appendix i Table of Contents Index Telephone Problems Cannot dial Q A Is the telephone cable connected properly Make sure the cable is connected properly See Connect Telephone Cables and Install Handset in the Starter Guide Is the power cord plugged in securely Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Is the machine set for the correct telephone line type Make sure the machine is set for the correct telephone line type See Set the Telephone Line Type in the Starter Guide Back Previous Next Handset or telephone disconnects while you are talking Q A Is the telephone cable connected properly Make su
8. ID after hanging up Always press Start or dial the remote reception ID before hanging up Otherwise you will disconnect the call Print quality is poor Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Guide Is the sender s fax machine functioning properly Contact the other party and have them check that the scanning components of their machine are clean O O Q Back Previous Next Faxes do not print Q Have you removed the plastic seal from the toner cartridge Make sure you remove the seal from the cartridge See Install Cartridge in the Starter Guide Is the toner cartridge installed properly Make sure the toner cartridge is installed properly See Install Cartridge in the Starter Guide Is the cartridge out of toner Replace the toner cartridge See Chapter 8 Maintenance in the Basic Guide Received faxes print blotched or unevenly Status Monitor Q Are the telephone lines in poor condition or do you have a bad connection Error Correction Mode ECM should eliminate such problems However if the telephone lines are in poor condition you may have to try again l Troubleshooting Q Appendix ey Table of Contents Is the sender s fax machine functioning properly Ask the other party to check that the scanning components of their
9. SET Use the numeric buttons to enter a four digit password then press Set If no password is required press Set without entering any number Ex PASSWORD 1234 YES SET Press Stop Reset to return to standby mode Back Previous Next Releasing Memory Reception 1 2 Press Menul Use Up Down to select lt RX SETTING gt then press Set Use Up Down to select 1 MEMORY RX MODE gt then press Set Use Left Right to select lt OFF gt then press Set If required use the numeric buttons to enter the four digit password then press Set If no password is required skip to step 6 EX PASSWORD 1234 YES SET Press Stop Reset to return to standby mode 1 8 Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index E Reception Restriction You can restrict incoming fax calls from only the numbers registered in the machine for speed dialing This can help eliminate unsolicited calls NOTE The sender s fax number must be registered in their machine and must match the number registered in your machine for speed dialing f you entered a pause or a space in the last four digits of a fax number registered for speed dialing you cannot receive calls from that number 1 Press Menu 2 Use Up Down to select lt RX SETTING gt then press Set 3 Use Up Down to select 7 RX RESTR
10. coded speed dialing codes O O Q Back Previous Next O One Touch Speed Dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing a single one touch speed dial button One Touch Speed Dial buttons The numbered buttons on the operation panel that may be registered as single or a group of fax numbers Once a number or group is registered you press one button to dial the entire number or group 359 Status Monitor Troubleshooting Appendix Table of Contents Index P Paper feed Refers to guiding a sheet of paper into the machine s paper path Paper feeder The device in the machine that feeds recording media into the machine for printing copied or faxed documents Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards Pressing Pause enters a pause between digits of a telephone number PHOTO The document setting you use for sending or copying documents with intermediate tones such as photographs Polling One fax machine requesting another to send a document The receiving party calls the fax machine holding the document to be sent and requests that it be sent Printable area The area of a sheet of paper on which a printer can reproduce text or graphics the printing area is smaller than the paper Pulse See Rotary pulse R Receiving R
11. companies is required Dual access Multitasking Enables the machine to receive a fax even if it is copying or printing a document Also enables you to load other faxes into memory make copies print out reports print documents or register information while the machine sends a fax from memory O O Q Back Previous Next ECM Error Correction Mode The ability of your machine to reduce system and line errors when sending or receiving from another fax with ECM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line Extension A telephone connected to the machine that is used in place of the handset You can use the extension telephone to activate incoming reception of documents manually FAX TEL switching This option allows you to set the machine to automatically detect whether a call is from a fax or telephone If the call is from another fax the transmission is automatically received If the call is from a telephone the machine rings to let you know so you can pick up the handset With this feature one telephone line can be shared by both the telephone and the fax FINE The resolution setting for documents with very small characters and lines Table of Contents Index 5 3 G G3 Group 3 fax machine Defined by CCITT ITU T Uses encoding schemes to transmit image data while reducing the amount of data that needs to b
12. entered the machine makes only one redialing attempt if it does not detect a busy signal the duration of interval between redials Use the numeric buttons to enter the duration Redialing Manually of interval in minutes between redials then press Set Appendix 5 Table of Contents 1 Press Redial to dial the last number you a dialed using the numeric buttons INTERVAL 2mimi 2 99 To cancel manual redialing press Stop Reset then Set YES SET Redialing Automatically T Press Stop Reset to return to standby mode 1 Press Menu 2 Use Up Down to select TX SETTING gt then press Set 3 Use Up Down to select 4 AUTO REDIAL gt then press Set 4 Use Left Right to select ON then press Set Index FA Status Monitor l Troubleshooting 4 Appendix E Table of Contents Index Switching Temporarily to Tone Dialing If your machine is set for pulse dialing use the procedure below to switch to tone dialing to use information services i e banks airline reservations and hotel reservations NOTE This feature is available only when using Hook or the handset 1 2 3 Press Hook You can also lift the handset instead Use the numeric buttons to dial the required information service When the recorded message of the information service answers press Tone to switch to tone dialing If you pressed Hook
13. fax machine are clean Q Is toner low or unevenly distributed A Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Chapter 8 Maintenance in the Basic Guide Cannot receive using Error Correction Mode ECM Q Does the sender s fax machine support ECM A If this is the case the document is received without ECM Index O O Q Back Previous Next Errors occur frequently while receiving Q Are the telephone lines in poor condition or do you have a bad connection A Check if there is a device nearby that interferes with signal reception i e microwave oven Q Is the sender s fax machine functioning properly A Ask the other party to check that their fax machine is functioning properly Status Monitor l Troubleshooting 4 Appendix EN Table of Contents Index Copying Problems Cannot make copies Q Have you removed the plastic seal from the toner cartridge Make sure you remove the seal from the cartridge See Install Cartridge in the Starter Guide Is the toner cartridge installed properly Make sure the toner cartridge is installed properly See Install Cartridge in the Starter Guide Is the document loaded correctly Make sure the document is correctly loaded See Chapter 2 Document Handling in the Basic Guide Make sure the cartridge cover is fully closed
14. machine Status Monitor J Troubleshooting 4 Appendix EN Table of Contents Index Things You Can Do Specify a recipient with a Look up a particular single button recipient in the directory One Touch Speed Dialing Directory Dialing Basic Guide p 1 3 Specify a recipient with a three digit code Coded Speed Dialing Redialing Basic Guide p 1 4 Specify multiple recipients Send a fax to multiple with a single button recipients Group Dialing Broadcasting Basic Guide gt p 1 11 Back Previous Next h Send a fax at a specified Timer Sending p 1 11 Send a fax in response to the recipient s request Polling Sending gt p 1 12 Receive faxes in memory without printing out Memory Reception gt p 1 7 O O Q Back Previous Next Reject faxes from unregistered Status Monitor numbers gt l Reception Restriction Density p 1 9 Basic Guide Troubleshooting 4 Appendix EN Table of Contents Send a fax to be relayed to other fax machines e Relay Initiation Zoom Ratio p 1 14 Basic Guide Image Quality Basic Guide F le D Back Previous Next Table of Contents Status Monitor Manuals for the Machine rnrnnrnannnnrnnnnnnrnnnnnnrnnnnnnennnnnnnnnrnnnnnnennennnnnnennsnnusnnne Things You Can ji Troub
15. on p 1 7 DRPD Distinguishes between fax and voice calls using distinctive ring patterns Select the ring pattern assigned by your telephone company NORMAL RING gt DOUBLE RING lt SHORT SHORT LONG gt Back Previous Next lt SHORT LONG SHORT gt OTHER RING TYPE NOTE For FAX TEL MANUAL or lt DRPD gt make sure the handset or an external telephone is connected to the machine For lt AnsMode gt make sure an answering machine is connected to the machine For lt DRPD gt subscription to a DRPD Distinctive Ring Pattern Detection service is required Contact your telephone company for availability 1 6 Status Monitor 2 3 Troubleshooting Appendix i Table of Contents Index 5 Press Stop Reset to return to standby mode FAX TEL Optional Settings If required change the optional settings as follows SET RING START TIME Use the numeric buttons to enter the duration 0 to 30 seconds for which the machine listens for the fax tone before it starts ringing Press Set SET F T RING TIME Use the numeric buttons to enter the duration 10 to 45 seconds of ringing Press Set SET DEFAULT ACTION Use Left Right to select the default action the machine will take after the ringing ends then press Set HECEIVE Tries to receive the document lt DISCONNECT gt Disconnects the ca
16. the fax feature you want to start at the specified time 1 BROADCAST gt Broadcasting lt 4 POLLING RX gt Polling receiving lt 5 RELAY INITIATE gt Relay initiation If required press Down and use the numeric buttons to enter the subaddress up to 20 digits If no subaddress is required skip to step 8 Subsequent screens displayed vary depending on the fax feature selected If required press Down and use the numeric buttons to enter the password up to 20 digits If no password is required skip to step 8 Ex PWD 5678 __ gore S T AR Press Start to scan the document for timer sending Back Previous Next E Polling Sending Polling sending allows you to send a document in response to the recipient machine s request 1 Load a document 2 Press Add Mode twice 3 Use Up Down to select 3 POLLING TX gt then press Set Back Previous Next 4 Use Left Right to select lt SINGLE gt or m Polling Receiving lt MULTI gt then press Set Status Monitor Polling receiving allows you to retrieve documents stored in SINGLE The document will be deleted after it is sent to a remote machines for polling recipient MULTI The document will be retained in memory until manually deleted 1 Press Add Mode twice 5 Use the numeric buttons to enter the four digit 2 Use Up Down to select lt 4 POLLING RX gt subaddress then press Set t
17. the names and fax numbers of recipients registered in coded speed dialing codes Also shows subaddresses if set GROUP DIAL LIST Lists the names and fax numbers of recipients registered in each group dialing group MACHINE STATUS LIST Lists current machine settings LOST REPORT Lists documents that were lost from memory due to power cut Cannot be manually printed out Index Status Monitor 2 EE Troubleshooting Appendix i Table of Contents Index Printing Reports Automatically TX RESULT REPORT RX RESULT REPORT and ACTIVITY REPORT can be set to print automatically E TX RESULT REPORT 1 Press Menu 2 Use Up Down to select lt REPORTING SETTING gt then press Set 3 Use Up Down to select lt 2 TX RESULT REPORT gt then press Set 4 Use Left Right to select lt ON gt lt ON ERROR gt or lt OFF gt then press Set ON Printed out automatically after each transmission ON ERROR gt Printed out automatically only when an error occurs OFF Not printed out automatically 5 Press Stop Reset to return to standby mode Oo 00 Back Previous Next Report Items The following items are displayed in a Transmission Result Report SESSION Session number amp FUNCTION Type of transmission TX Memory transmission BROADCAST Broadcasting POLLING TX Polling sending TIMER TX Timer sending
18. EPORT 3 2 Faxing 4 4 Printing automatically 3 4 General 4 2 Paper feeding 4 3 Printing 4 12 Receiving 4 6 Sending 4 4 Telephone 4 11 TX RESULT REPORT 3 2 Printing automatically 3 3 Table of Contents Index 540 Back Previous Next h Status Monitor l Canon Troubleshooting CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC Appendix One Canon Plaza Lake Success NY 11042 U S A CANON CANADA INC 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON FRANCE S A S 17 quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F North Tower Beijing Kerry Centre 1 Guang Hua Road Chao Yang District 100020 Beijing China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 304 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD Table of Contents 19 F The Metropolis Tower 10 Metropolis Drive Hunghom Kowloon Hong Kong FA7 7806 010 CANON INC 2005 120
19. GROUP DIAL LIST Group Dialing List MACHINE STATUS Machine Status List If no relevant data is stored in memory NONE is displayed Back Previous Next Checking Print and Scan Counts 1 Press Status 2 Use Up Down to select lt COUNTER gt then press Set 3 Use Up Down to view the print or scan counts up to 65534 pages 4 When finished press Set 5 Press Stop Reset to return to standby mode 2 3 9 0 gt ver Back Previous Next 3 Reports and Lists Status Monitor l Summary of Reports and Lists eeeee eee eee eren enne 3 2 Printing Reports Automatically eere eee 3 3 Troubleshooting TX RESULT REPORT 2 ccecececcceecececsceceueuens 3 3 RX RESULT REPORT everenunnnrnrnvnvnvnrnsenenrnnsrnvnvnnern 3 4 ap NOI ACTIVITY REPORT ea 3 5 Table of Contents Index 34 O O Q Back Previous Next Summary of Reports and Lists Status Monitor The machine can generate the following reports and lists For how to manually print reports and lists see Printing Reports and Lists on p 2 3 l Troubleshooting 4 Appendix EE Table of Contents 1 TOUCH SPEED DIAL LIST Lists the names and fax numbers of recipients registered under one touch speed dialing buttons Also shows subaddresses if set CODED DIAL LIST Lists
20. ICTION gt then press Set 4 Use Left Right to select lt ON gt then press Set 5 Press Stop Reset to return to standby mode E Remote Reception Hemote reception allows you to use an external telephone connected to the machine to receive faxes manually This can be useful when the machine is not nearby or being used by someone else at the moment Back Previous Next Registering Remote Reception ID Follow this procedure if you want to change the default remote reception ID of 25 1 Press Menu 2 Use Up Down to select lt RX SETTING gt then press Set 3 Use Up Down to select lt 8 REMOTE RX gt then press Set 4 Use Left Right to select lt ON gt then press Set 5 Use the numeric buttons to enter a two digit remote reception ID 00 to 99 then press Set 6 Press Stop Reset to return to standby mode 1 9 Status Monitor l Troubleshooting 4 Appendix 5 Table of Contents Index Receiving a Fax Remotely 1 When you receive a call pick up the telephone 2 Enter the two digit remote reception ID on the keypad to start reception 3 When the reception is complete hang up the telephone O O Q Back Previous Next TOP i o 9 Oo Additional Fax Modes Status Monitor The machine provides the following additional fax modes EB Timer Sending broadcasting timer sending polling sending polling l l mE m
21. RELAY INI Relay initiation NO Sequence number DESTINATION STATION Name and number of recipient DATE Date of transaction amp TIME Time of transaction PAGE Number of pages sent DURATION Amount of time taken for a transaction MODE Mode of transaction G3 or ECM Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index amp RESULT Result of transaction OK Transmission successful NG Transmission failed STOP Transmission manually canceled before completion MEM FULL Memory became full during transmission JAM Document jam occurred NO ANSWER Call not answered amp Error code For descriptions of error codes see Chapter 9 Troubleshooting in the Basic Guide E RX RESULT REPORT 1 Press Menu 2 Use Up Down to select lt REPORTING SETTING gt then press Set 3 Use Up Down to select 3 RX RESULT REPORT gt then press Set 4 Use Left Right to select ON ON ERROR gt or lt OFF gt then press Set ON Printed out automatically after each reception ON ERROR gt Printed out automatically only when an error Occurs OFF Not printed out automatically 5 Press Stop Reset to return to standby mode Back Previous Next Report Items The following items are displayed in a Reception Result Report SESSION Session number FUNCTION Type of transmission
22. V bl F le D
23. cs 1 TOUCH SPEED DIAL LIST 3 2 A ACTIVITY REPORT 3 2 Printing automatically 3 5 Add Mode button 1 11 Additional fax modes 1 11 AnsMode 1 6 Optional settings 1 7 B Broadcasting 1 11 C Canceling Current job 1 16 Heserved jobs 1 15 CODED DIAL LIST 3 2 Coded speed dialing 1 3 1 11 1 14 D Directory button 1 3 Directory dialing 1 3 DRPD 1 6 E Error correction mode ECM 4 5 4 9 External telephone 1 9 F FAX ONLY 1 6 FAX TEL 1 6 Optional settings 1 7 G GROUP DIAL LIST 3 2 H Hook button 1 5 O O Q Back Previous Next L LCD 4 2 LIST 1 3 LOST REPORT 3 2 M MACHINE STATUS LIST 3 2 MANUAL 1 6 MEMORY DATA LIST 3 2 MEMORY IMAGE PRINT 3 2 Memory reception 1 7 O One touch speed dialing 1 3 1 11 1 14 P Paper jams 4 3 4 13 Password 1 7 1 13 1 14 Polling receiving 1 13 Polling sending 1 12 Power cord 4 2 Print and scan counts 2 3 Pulse dialing 1 5 CN mA _ Ig 413595 LOr Back Previous Next G R S Reception restriction 1 9 SEARCH 1 3 Status Monitor Redialing 1 4 Status button 2 2 Automatically 1 4 Status monitor 2 2 Manually 1 4 Subaddress 1 13 1 14 Relay initiation 1 14 Relay station 1 14 T Troubleshooti Remote reception 1 9 Timer sending 1 11 gel Es ete Le Remote reception ID 1 9 Tone button 1 5 Reports and lists 3 2 Tone dialing 1 5 Printing automatically 3 3 Troubleshooting Appendix Printing manually 2 3 Copying 4 10 RX RESULT R
24. e See Load Paper in the Starter Guide A Make sure the paper delivery slot is free of obstructions Status Monitor l Troubleshooting 4 Appendix EN Table of Contents Index Paper jams occur Q Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Guide Printout is not clear Is the copy density adjusted properly Adjust the density properly See Chapter 6 Copying in the Basic Guide Is the scanning platform properly set into position Make sure the scanning platform is properly set into position Is the scanning area dirty Make sure the scanning area is clean See Chapter 8 Maintenance in the Basic Guide Is the toner cartridge installed properly Make sure the toner cartridge is installed properly See Install Cartridge in the Starter Guide Is toner low or unevenly distributed Back Previous Next Redistribute the toner inside the cartridge If the problem persists replace the cartridge See Chapter 8 Maintenance in the Basic Guide Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Guide Are you printing on the wrong side of the paper Some papers have a right side for printing If the print qua
25. e transmitted thus reducing transmission time G3 fax machines can transmit one page in less than one minute Encoding schemes for G3 fax machines are Modified Huffman MH Modified READ MR and Modified Modified READ MMR Grayscale Representing color in black and white as a result of different intensities of color Different colors and intensities of colors appear as different shades of gray Appendix Group Dialing A dialing method that enables you to dial multiple one touch speed dialing or coded speed dialing numbers together as a group This means that you can press just one button to enter numbers when sending the same document to many destinations Status Monitor Troubleshooting H Halftone Using this method the machine produces shades of gray by mapping dots to be printed Table of Contents Index O O Q Back Previous Next Interface The connection between two devices that makes it possible for them to communicate with each other The machine features a USB interface which makes it compatible with IBM and similar personal computers Interface cable The cable used to create the interface between a printer and a computer Interface port The machine comes with one USB port located on the back of the machine You attach the cable that connects your computer and machine to this port ITU T A committee created to set international standards for telecommunications Jack
26. eceiving transmission is also defined as RX or Reception The machine can be customized to receive fax documents in several ways Reception See Receiving Redialing automatic See Automatic redialing O O Q Back Previous Next Redialing manual See Manual redialing Registering A process by which you place fax or telephone numbers and names in the machine s memory for speed dialing so that you can save time dialing destinations you call frequently Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number Remote reception ID The two digit code that enables you to manually activate fax reception using a telephone that is connected to the machine Remote reception Activating fax reception by answering a telephone that is connected to the machine but that is not located near the machine You need to dial a remote receiving ID number to start remote reception Report A document printed by the machine and containing information about the faxes it has sent or received 5 6 Status Monitor Troubleshooting Appendix Table of Contents Index Resolution The density of dots for any given output device Expressed in terms of dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are re
27. f the recipients name then press SEARCH Set Listing All Recipients SEARCH gt gt CANON l O K f A 1 Press Directory If no recipient is registered for speed dialing NOT When the search is completed the number of recipients that REGISTERED gt is displayed match the characters you entered is displayed in parentheses Press Set to run a new search 9 Use Left Right to select LIST then press Set pu Use Up Down to find the required recipient The recipients are listed in the order of one touch speed dialing buttons 01 to 15 and coded speed dialing codes 001 to 100 For a one touch speed dialing button or coded speed dialing code with no recipient name registered their fax number is displayed P Press Start to start dialing the displayed recipient Press Stop Reset then Set to cancel sending the fax Table of Contents Index EE Back Previous Next 4 Use Up Down to find the required recipient 5 Use the numeric buttons to enter the number uU of redials the machine will make then press Status Monitor 5 Press Start to start dialing the displayed Set recipient Ex Press Stop Reset then Set to cancel sending the fax TIMES 2 1 10 YES SET E Redialing Troublechootn Redialing can be done manually or automatically For automatic NOTE g redialing you can set how many times the machine redials and Regardless of the number you
28. g Reports and Lists taagessvasenesesons NUIEIEFPYIRoIE IDE SUCIT F2 detta PI RIDE CVV ianne Checking Print and Scan Counts rannnnnnnnnrrnnnnnrnnnnnnennnnnrennnnnrennnnsnenn 3 HeDoris and LISTS ieteuxpER S RNERNURUNSEENEIIEEUSEUR EENEUNESKIUUDINDUNE EREINSE TUS NR EERINDIENUNEUNI UU ERER EN NE Summary of Reports and Lists rerrnnoranornanennnrnnnnennnennnnnnanennanennnennnnennnennnn Printing Reports Automatically rnnrnnnnnnrnnrnnrnnrnnrnnnnnnnnnrnnrnnnnnnnnnnnnnnnnnse TA RESULT REPORT ee RX RESULT REPORT Le ACTIVITY REPOR P Table of Contents Index Back Previous Next 4 Troubleshooting tet eee General Problems enne rre nsns n Paper Feeding ProblemMs ccccccecceccceccececeeceecueeceeseecaeeceesaeeceesaeeaeesas FAXING PFDIN Np Troun esnoonng PI Receiving Problems s sssensesssrssrnsrnssrnrrnssrerrsrrenrerrnenssrrenrenrerrrnneenee Appendix Copying Problems seesseessesssseseeeennennn nennen nennen nnn nnn nnn Telephone Problems rrarrnnrnnrnarnarnannnannnnnernarnarnasnnnnnennannennuennsnnsnnnnnsene Printing Problems esses nennen nne nnne nnn nnns B PAD DCG Ks arnan aE JURE AENEA ARER AES ERERSRINVEUNVEREPSENREUIIETOUNESNRAEE RIA EPEIATEUNVENIR NS OP REEYSKEUUE Glossary ME vr Table of Contents Index Status Monitor l Troub
29. hen press Set Troubleshooting 4 If no subaddress is required skip to step 7 3 Use the numeric buttons one touch speed u J P dialing button coded speed dialing code or SUBADDRESS 123 aT u Appendix directory dialing to enter a recipient then 6 E press Set Use the numeric buttons to enter the four digit You can set a subaddress and or password up to 20 digits This password will override any subaddress and or password registered in the one touch speed dialing button or coded speed dialing code specified Repeat the previous step to enter all required Ex recipients up to 131 then press Start T Press Start You can enter only up to 16 recipients if using the numeric buttons EJ Table of Contents If no password is required skip to step 7 p Press Start again to start polling remote documents Press Set to view the entered recipients before pressing Start Index 143 Status Monitor l Troubleshooting 4 Appendix 5 Table of Contents Index E Relay Initiation Relay initiation allows you to send a document to a remote machine relay station which in turn sends the document to other destinations How the document is handled after it reaches the relay station depends on what function is registered in the station s subaddress 1 Load a document 2 Press Add Mode twice 3 Use Up Down to select 5 RELAY INITIATE gt then
30. in step 1 you can pick up the handset if you need to talk to the other party Use the numeric buttons to enter the numbers requested by the information service When finished press Hook to disconnect the call f you used the handset hang up to disconnect the call Tone dialing is canceled when you disconnect the call Q Back Q Previous Q Next Status Monitor Troubleshooting Appendix Table of Contents Index cC Receiving Features You can set the receive mode that suits your needs The machine also provides the following receiving features memory reception reception restriction and remote reception E Setting the Receive Mode For how to determine the right mode for you see Set the Machine for Receiving Faxes in the Starter Guide 1 Press Menu 2 Use Up Down to select lt RX SETTING gt then press Set 3 Use Up Down to select lt 5 RX MODE gt then press Set 4 Use Left Right to select the receive mode then press Set FAX TEL Switches between fax and voice calls automatically For optional settings see FAX TEL Optional Settings on p 1 7 MANUAL Does not answer any call You have to manually receive faxes FAX ONLY Answers all calls as faxes and disconnects voice calls lt AnsMode gt Receives faxes automatically and records voice messages For optional settings see AnsMode Optional Settings
31. ing receiving or copying as follows To cancel sending jobs reserved in memory see Canceling Reservation on p 1 15 1 Press Stop Reset 2 For sending or receiving jobs press Set to confirm canceling the job Press Clear if you do not want to cancel the job NOTE For sending or copying jobs remove any unscanned documents from the ADF f you are in the copy standby mode and want to cancel a fax job press Stop Reset to return to the fax mode first You cannot use the machine to cancel printing jobs sent from a computer For how to cancel printing jobs sent from a computer see Chapter 2 Printing in the Software Guide Q Back Q Previous Q Next oo0o0 Back Previous Status Monitor d Checking Job and Machine Status esse Checking and Printing Transmission Reception DONUM FC SUING conccerrcicveuEnuS M EbXU TINI UPRETAKEUEN AIT ridv TH OrUREQU SI E S Printing Reports and Lists Appendix Checking Print and Scan Counts Table of Contents Index 600 OF Back Previous Next Checking Job and Machine Status Status Monitor Status monitor allows you to view and print transmission and reception results print reports and lists and check print and scan counts l Checking and Printing Transmission Troubleshooti
32. ists on p 2 3 Is the telephone line working properly Make sure there is a dial tone when you press Hook or when you lift the handset of any external device connected to the machine If there is no dial tone contact your local telephone company Is the recipients machine a G3 fax machine Make sure the recipient s machine is compatible with your machine Is the subaddress and or password correct If you registered a subaddress password under a one touch speed dialing button or coded speed dialing code make sure it matches the recipient s settings Back Previous Next Faxes sent from the machine are spotted or dirty Q A Is the recipient s machine working properly Check the machine by making a copy If the copy is clear the problem may be in the recipient s machine If the copy is spotted or dirty make sure the scanning platform is properly set into position or clean the scanning area if dirty See Chapter 8 Maintenance in the Basic Guide Is the document loaded correctly Make sure the document is correctly loaded See Chapter 2 Document Handling in the Basic Guide Cannot send using Error Correction Mode ECM Q A Does the recipient s fax machine support ECM If this is the case the document is sent without ECM Back Previous Next Errors occur frequently while sending A Print an Activity Report and check for an error See Printing Reports and Lis
33. leshooting 4 Appendix 5 Table of Contents Index O O Q Back Previous Next How to Use This Guide Using the Top Page Returns to the last page opened Displays the previous or next page Returns to the top page O Q Previous Next Canon nes DEFINE Advanced Guide FAXPHONE L120 Troubleshooting Appendix Things You Can Do Fax Copy Print Table of Contents Please read this guide before operating this equipment After you finish reading this guide amp to Use This Guide store it in a safe place for future reference OO Quick links to the list of things you can do topics for each chapter table of contents and the index Displays the How to Use This Guide page vii Status Monitor Troubleshooting Appendix Table of Contents F le D Using the Chapter Topic List Back Previous Next oae o 1 Advanced Fax Features Status Monitor Troubleshooting Redialing j Switching Temporarily to Tone Dialing Appendix Dialing Features Directory Dialing Receiving Features Setting the Receive Mode Memory Reception Reception Restriction Remote Reception Additional Fax Modes Broadcasting Timer Sending Polling Sending Polling Receiving Relay Initiation Canceling Reservation Table of Contents O O Q Back Previous Next Returns to the last page opened
34. leshooting How to Use This Guide r arrnrrnnnnnrnurnarnannnnrnernnrnernurnurnannnnenennennennuenunnuennsnnere Vii Appendix 1 Advanced rax Fealuf65S eese coins xEbxEuEanEN FR OR NEED CENE MN Nu UI EE VENU NENNEN UI EEMENU NENNEN CE AEE MUR 1 1 Dialing Features rrarrnrrnrrnrrnnrnnrnnnvnnrnnvnnrnnnnnnnnrnnnnnnnnnrnnrnnnnnnnnnnunnnnnnnnnsen 1 3 US CUO TOV N sete cea ne 1 3 FS CANNING PEU TUTTI 1 4 Switching Temporarily to Tone Dialing eessss 1 5 Receiving FAU ee 1 6 Setting the Receive Mode sica cata erre get oo Y CU In oae a Eo Rete uine ees 1 6 Memory Reception o unt o21902965 212222239525 98 5902 1 5 01 00 0800200 ROandud a DP PEREP FE NE 1 7 Reception Restriction EEE 1 9 Remote Reception t 1 9 Additional Fax Modes rrarrnnrnnrnnrnnrnannanvnnrnernnrnnrnarnannasnnnnnnnnernarnnnnnsnnsnnsenn 1 11 Brodd AS UN PRETI TL 1 11 Timer TN hr 1 11 Pl SN 1 12 Table of Contents POING 96 19 0 ENN see 1 13 Index O O Q Back Previous Next RA arise p mm T RM Status Monitor Canceling ReservallOln esuc c eontra o atentos ese ges none sense Canceling Jobs rrrnnrnnanennnrnnanennnnenanennannnanennanenanennanennnsnnunennssnnanennnsenneen 2 STAS NON Teger Troubleshootin l Checking Job and Machine Status rrrrarerarernarernnrrnnnrvanennanenanennnnnnanenneee Checking and Printing Transmission Reception Results Appendix _ Printin
35. lity is not as clear as you think it should be try printing on the other side of the paper Printout has vertical white streaks Is toner low or unevenly distributed Redistribute the toner inside the cartridge If the problem persists replace the cartridge See Chapter 8 Maintenance in the Basic Guide oo ck Back Previous Next 9 Appendix Status Monitor Q O T lt d N Troubleshooting 4 Appendix 5 Table of Contents Index 54 Features O Glossary Status Monitor A AC Alternating current The type of electrical current available from a wall outlet Troubleshooting Activity Report A journal of the machine s fax transactions both sent and received Appendix Automatic Document Feeder ADF The device included in the machine that feeds the document being faxed or copied into the machine Automatic redialing When the receiving fax machine is busy or does not answer or when an error occurs while sending the machine waits a specified time and then automatically redials the number If the receiving fax is still busy or does not answer the machine waits the specified time and dials again bps Bits per second Refers to the speed with which a fax machine sends and receives data Broadcasting Transmitting documents to more than one location through the machine s memory Table of Contents Index O O Q Back Previous Next CNG
36. ll AnsMode Optional Settings If required change the optional settings as follows SET CHECK TAD TIME Use the numeric buttons to enter the duration 10 to 30 seconds for which the machine waits until the connected answering machine takes the call Press Set SET FAX DETECT TIME Use the numeric buttons to enter the duration 10 to 70 seconds for which the machine attempts to detect the fax tone Press Set Back Previous Next E Memory Reception The machine automatically receives faxes in memory when printing is disabled under certain conditions i e toner or paper has run out You can also set the machine to receive faxes in memory during a certain time period of your choice with password protection if required 1 Press Menu 2 Use Up Down to select lt RX SETTING gt then press Set 3 Use Up Down to select lt 1 MEMORY RX MODE gt then press Set 4 Use Left Right to select lt ON gt then press Set Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index Use the numeric buttons to enter the time in 24 hour format when memory reception starts then press Set If you do not want to set the time press Set without entering any number and skip to step 7 Ex ON TIME 2 9 Use the numeric buttons to enter the time in 24 hour format when memory reception ends then press Set Ex OFF TIME 09 00 YES
37. ng Reception Results b a Appendix Press Status Use Up Down to select lt TX RX RESULT gt then press Set If no transmission reception result is stored in memory NONE is displayed i d Use Up Down to view the required transmission reception result The following items are displayed Transaction number 60 down to 01 from the newest to the oldest Date and time Type of transaction TX or RX Recipient s name or fax number Result of transaction OK or NG gt If required press Start to print the transmission reception result If you do not need to print the result press Stop Reset to return to standby mode Table of Contents Index nm 2p Status Monitor 2 3 Troubleshooting Appendix i Table of Contents Index Printing Reports and Lists For information on each report or list see Summary of Reports and Lists on p 3 2 1 Press Status 2 Use Up Down to select PRINT REPORT gt then press Set 3 Use Up Down to select the required report or list then press Set TX RESULT REPORT gt Transmission Result Report lt RX RESULT REPORT Reception Result Report ACTIVITY REPORT Activity Report MEMORY DATA LIST gt Memory Data List MEMORY IMAGE PRINT gt Memory Image Print 1 TOUCH LIST gt One Touch Speed Dialing List CODED DIAL LIST gt Coded Speed Dialing List
38. nsaction transmission or reception DESTINATION STATION Name and number of recipient PAGE Number of pages sent or received DURATION Amount of time taken for a transaction MODE Mode of transaction G3 or ECM amp RESULT Result of transaction OK or NG and error code if applicable Back Previous Next h 4 Troubleshooting Status Monitor General ProblemsSe araxnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnvnvnnnnnnnen 4 2 Paper Feeding Problems s sarvanvnanvnnnnnnvnanunnnnnnvnnnvnnnvnnnnnnennnvnnnennvennunnven 4 3 Losses Faxing Problems ssssssssssssssssscsesssssscsessssescsesseacsesesssacscsesseanseseeeaeses 4 4 Sending PN NS ee 4 4 Appendix ae Receiving FINNES vr 4 6 COP PDS sr 4 10 Tel pnone PrODIGITS 454 4 11 Pnund Bud go e J00 mee TET EE OD 4 12 Table of Contents Index 4 1 Status Monitor 2 3 Troubleshooting Appendix i Table of Contents Index General Problems The machine has no power Q A Is the power cord plugged in securely Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Is the power cord supplying power Use a different power cord or test the cord for continuity using a voltmeter Nothing appears in the LCD Is the power cord plugged in sec
39. nvnnnnnnnnnnnnnnnnnnnnnr 1 7 Reception Restriction ueeeeseeeeesesse 1 9 Remote FEE IN 1 9 Additional Fax MOdES sand 1 11 PEO ACC ASTIN RR 1 11 Ter SAM asp 1 11 Polling Se 1 12 Polling Receiving rede 1 13 Reay TN 1 14 Canceling Reservation eseesss 1 15 Table of Contents Index a 9 0 gt hu Back Previous Next Canceling Jobs D 1 16 Status Monitor l Troubleshooting 4 Appendix 5 Table of Contents Index T2 Back Previous Next Dialing Features The machine provides the following dialing features Lookina Up a Recipient directory dialing redialing and temporary tone dialing g Vp p 1 Press Directory If no recipient is registered for speed dialing NOT Status Monitor 2 3 E Directory Dialing Troubleshootin Directory dialing allows you to search for a particular recipient REGISTERED is displayed ncn ig registered in the machine This is useful when you lost track of a in 2 Use Left Right to select lt SEARCH gt then which one touch speed dialing button or coded speed dialing press Set code the recipient you want is registered under Appendix You can either go through all the recipients registered in the 3 Use the numeric buttons to enter up to 10 first machine LIST or look up a particular one by their name f characters o
40. presented by horizontal data and vertical data for example 600 x 600 dpi Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system In pulse dialing you hear clicks In touch tone dialing the most common dialing system you hear tones Rotary pulse dialing requires certain setting adjustments RX See Receiving Scanning contrast A setting that darkens or lightens the scanning of documents Sender ID Information printed at the top of a fax also called TTI or Transmit Terminal ID such as the date and time the fax was sent and the sender s fax number Sending A fax document that has been scanned by a fax machine and sent over telephone lines in the form of electrical pulses to another fax machine Also called TX or Transmit Sending speed The rate at which faxes are transmitted through the phone line See also bps bits per seconds Session number A unique number assigned to each fax document sent or received by the machine and used to identify that particular fax document O O Q Back Previous Next Speed dialing Dialing fax or telephone numbers by pressing a few buttons To use automatic dialing you must register the numbers in the machine s memory See also One Touch Speed Dialing Coded Speed Dialing and Group Dialing STD A document setting for sending normal typewritten or printed documents containing only text and no drawings pho
41. press Set 4 Use the numeric buttons one touch speed dialing button coded speed dialing code or directory dialing to specify the relay station then press Set Back Previous Next 5 Use the numeric buttons to change or enter the relay station s subaddress up to 20 digits then press Set Ex OUBADDmRES bDelZ23s5 YES SET 6 Use the numeric buttons to change or enter the password up to 20 digits If no password is required skip to step 7 Ex PWD 5678 TRS START T Press Start Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index Q Back E Canceling Reservation You can cancel sending jobs reserved in memory 1 Press Add Mode twice 2 Use Up Down to select 6 CANCEL RESERV gt then press Set 3 Use Up Down to select the job you want to cancel then press Set lt MEMORY gt Documents in memory TIMER Timer sending lt B CAST gt Broadcasting lt POLL TX gt Polling sending lt POLL RX gt Polling receiving lt RELAY gt Relay initiation Press Right to view the job NOTE For lt B CAST gt all recipients entered for a broadcasting job will be canceled 4 Press Set to confirm canceling the job Q Previous Q Next Status Monitor Troubleshooting Appendix Table of Contents Index Features o Canceling Jobs Cancel an ongoing job send
42. re the cable is connected properly See Connect Telephone Cables and Install Handset in the Starter Guide Is the power cord plugged in securely Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Is the handset or telephone cable defective Use another cord Status Monitor l Troubleshooting 4 Appendix EE Table of Contents Index Nothing prints Q A Printing Problems Is the power cord plugged in securely Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Have you removed the plastic seal from the toner cartridge Make sure you remove the seal from the cartridge See Install Cartridge in the Starter Guide Is the cartridge out of toner Replace the toner cartridge See Chapter 8 Maintenance in the Basic Guide Printout does not match paper size Q Does the size of paper loaded in the machine match the paper size setting Load the correct size paper or change the paper size setting See Chapter 3 Print Media in the Basic Guide Back Previous Next Printout is skewed Q Is the paper loaded correctly A Make sure the paper is correctly loaded in the machin
43. t Media in the Basic Guide Faxing Problems Status Monitor Sending Problems Cannot send a fax Troubleshooting Q Is the machine set for the correct telephone line type Appendix A Make sure the machine is set for the correct telephone line type See Set the Telephone Line Type in the Starter Guide E Table of Contents Q Is the document loaded correctly A Make sure the document is correctly loaded See Chapter 2 Document Handling in the Basic Guide A Make sure the cartridge cover is fully closed Q Is the one touch speed dialing button or coded speed dialing code you entered registered correctly A Check that the speed dialing settings are registered correctly See Chapter 4 Sending Faxes in the Basic Guide Q Did you dial a correct number A Check that you have the correct number Index O O Q Back Previous Next Is the recipient s machine out of paper Ask the recipient to make sure that paper is loaded in their machine Are there other documents being sent from memory Allow time for the documents to finish sending Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index Has an error occurred during transmission Check the LCD for an error message See Chapter 9 Troubleshooting in the Basic Guide Print an Activity Report and check for an error See Printing Reports and L
44. tching between telephone and fax calls Q Is the machine set to switch automatically between telephone and fax calls For the machine to switch between fax and telephone calls automatically the receive mode must be set to lt FAX TEL gt lt AnsMode gt or lt DRPD gt If you have set lt AnsMode gt confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded See Setting the Receive Mode on p 1 6 Is a document stored in memory leaving little or no memory available Print send or delete any documents stored in memory Has an error occurred during reception Check the LCD for an error message See Chapter 9 Troubleshooting in the Basic Guide Print an Activity Report and check for an error See Printing Reports and Lists on p 2 3 O O Q Back Previous Next Is paper loaded in the machine Make sure paper is loaded in the machine See Load Paper in the Starter Guide Can the sender s fax machine send the CNG signal which tells your machine that the incoming call is a fax call Some fax machines cannot send this signal In such cases receive the fax manually Status Monitor Q l Troubleshooting 4 Appendix pp Q A Q A Table of Contents Index Cannot receive a document manually Have you disconnected the call by pressing Start or dialing the remote reception
45. tographs or illustrations Standby The mode in which the machine is on and ready to use Ss O Back Previous Next T Timer sending The ability to send a document at a preset time in the future You do not have to be in your office to use timer sending to one or more destinations Tone A button that allows you to temporarily switch to touch tone from pulse dialing In some countries on line data services may Troubleshooting require that you use tone dialing Tone pulse setting The ability to set the machine to match the telephone dialing system your telephone line uses touch tone or rotary pulse Toner A black resin coated powder contained in the toner cartridge The machine applies the toner to the surface of the photosensitive drum inside the machine via an electrophotographic mechanism Toner saver The feature that extends cartridge life by reducing toner consumption rate at a slight decrease in print quality Status Monitor Appendix Transmit See Sending TX See Sending U UHQ Ultra High Quality An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity Table of Contents Index Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index Index Symbols amp Numeri
46. ts on p 2 3 Status Monitor Q Are the telephone lines in poor condition or do you have a bad connection Q Is paper loaded in the machine A Check if there is a device nearby that interferes A Make sure paper is loaded in the machine See with signal transmission i e microwave oven Load Paper in the Starter Guide Troubleshooting Receiving Problems Q Is the telephone cable connected properly Cannot receive a fax automatically A Make sure the cable is connected properly See Appendix S en OO OO Connect Telephone Cables and Install Handset Q Is the machine set to receive automatically in the Starter Guide A For the machine to receive faxes automatically the receive mode must be set to lt FAX TEL gt lt FAX ONLY gt lt AnsMode gt or lt DRPD gt If you have set lt AnsMode gt confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded See Setting the Receive Mode on p 1 6 Q Is a document stored in memory leaving little or no memory available A Print send or delete any documents stored in memory Q Has an error occurred during reception A Check the LCD for an error message See Chapter 9 Troubleshooting in the Basic Guide Table of Contents Index 6 Status Monitor l Troubleshooting 4 Appendix EJ Table of Contents Index No automatic swi
47. urely Unplug the machine and wait for five seconds then plug it back in If the LCD still remains blank contact Canon Customer Care Center OQ Back Previous Q Next Status Monitor 2 3 Troubleshooting Appendix i Table of Contents Index Paper does not feed properly Q Does the machine contain too many sheets Make sure you load the correct quantity See Chapter 3 Print Media in the Basic Guide Q Is the paper loaded correctly A Make sure the paper is correctly loaded See Load Paper in the Starter Guide Multiple sheets feed together into the machine Q Is the paper loaded correctly A Make sure the paper is correctly loaded See Load Paper in the Starter Guide Q Does the machine contain too many sheets A Make sure you load the correct quantity See Chapter 3 Print Media in the Basic Guide Q Are different types of paper loaded in the machine A Load only one type of paper Paper Feeding Problems Back Previous Next A Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Guide A Let the paper run out before refilling the machine Avoid mixing new stock with paper already loaded Repeated paper jams occur Q Is the correct type of paper loaded in the machine A Make sure you load paper that meets the requirements for use See Chapter 3 Prin
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