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Canon MF8170c Facsimile Guide

1. 00000 O a NAP pe T m d Eras ont sit ik ERE como da can Papa ct SO OOO OOO 20 sO uO sO O EM 3 KOKO AAA som ww ma L aQ O O O Status monitor B amp W Start ColorStart sepmeser A O 8 9 9 O leee H a JF 94D One Touch Speed Dialing keys 1 to 10 Hook key Dial fax telephone numbers registered under Enables you to dial without picking up the handset one touch speed dialing keys Redial Pause key Redials the previous number dialed manually with the numeric keys and enters pauses when dialing or registering the numbers 3 Directory key Enables you to search for fax telephone numbers by the name under which they are registered for speed dialing and then use the number for dialing 4 Coded Dial key Press Coded Dial followed by a two digit code to dial fax telephone number registered for coded speed dialing 6 In Use Memory indicator Lights green when a fax is being received or sent or the extension phone is off the hook Flashes green when the reservation of fax transmission is set or a fax is received into the memory FAX key Switches the standby display to the Fax mode Menu key Customizes the way the machine operates 9 Alarm indicator Flashes red when the machine has a problem Such as a paper jam The error message is displayed in the LCD 1 2 Operation Panel Exposure key Adjusts the fax exposure Image Quality key Adjusts the quality
2. ST TIME DESTINATION TEL ID NO MODE PGS RESULT 12 03 16 16 2887 0166 5001 AUTO RX ECM 4 OK 0014 12 03 16 27 0001 MANUALTX ECM 1 OK 0200 12 03 16 30 20 545 8545 0002 TRANSMIT ECM 1 ok 07H 12 03 16 53 0337582111 5002 AUTO RX ECM 1 OK 0014 12 03 17 20 1432 2060 0003 TRANSMIT ECM 0 NG 0000 O STOP 12 03 17 20 1234 2060 0004 TRANSMIT ECM 0 NG 0000 0 0018 Transaction mode J Indicates an entry that has appeared Error correction mode transaction on a previous report Error code Stop Reset was pressed during transaction Transaction duration 2 NOTE The recipient s fax telephone number DESTINATION TEL ID is not shown for the manually sent faxes If you want to print an ACTIVITY REPORT manually follow this procedure 1 Press Menu 2 Press 4 or p to select lt REPORTS LISTS gt gt press Set twice REPORTS LISTS 1 ACTIVITY REPORT ACTIVITY REPORT 6 3 Reports and Lists 5 Reports and Lists o Adjusting the ACTIVITY REPORT Setting 6 4 You can set the machine to turn on or off automatic printing of the ACTIVITY REPORT Press Menu Press 4 or p to select FAX SETTINGS gt press Set Press 4 or p to select lt REPORT SETTINGS gt gt press Set Press 4 or p to select ACTIVITY REPORT gt gt press Set a kh N Press 4 or p to select the setti
3. O If you selected ON L Press Set twice C Press or p or use the numeric keys to enter the number of times you want the machine to redial press Set twice You can set the machine to redial between 1 to 10 times REDIAL TIMES E REDIAL INTERVAL 2TIMES 2MIN Q Press or or use the numeric keys to enter the time interval between redialings press Set You can set the time interval between 2 to 99 minutes REDIAL INTERVAL m TX SETTINGS AMIN 4 TIME OUT 6 Press Stop Reset to return to the standby display 4 10 Redialing a Busy Number Sending the Same Document to Several Recipients Sgifential Broadcasting The machine allows you to send the same document to a maximum of 100 recipients in one operation g NOTE If you frequently send documents to the same group of recipients you can group these numbers for group dialing This will allow you to send documents to all recipients in the group at the press of one or a few keys 1 Place the document on the platen glass or load it in the ADF gt press FAX For details on how to place or load documents see Chapter 3 Document Handling in the Basic Guide Sending Faxes gt 2 Adjust any necessary settings for your document e Press Image Quality to select the fax resolution See Adjusting the Image Quality Fax Resolution on p 4 5 e Press Exposure to select the scan density See Adjusti
4. 5 9 Canceling Receiving 0 cece cece eee eee RII 5 10 Chapter 6 Reports and Lists Summary of Reports and Lists 0 0 0 e eee eee o 6 1 ACTIVITY REPORT cetrario a a a RS 6 3 Printing the ACTIVITY REPORT 0200 cece eh 6 3 Adjusting the ACTIVITY REPORT Setting leise 6 4 Adjusting the TX REPORT Setting ccc eee eee eee eres 6 5 Adjusting the RX REPORT Setting cece eee ee eee eee eee 6 7 Printing the USER DATA LIST staen sedaane aian eee eee eee eee 6 9 Chapter 7 Troubleshooting LOD Messages ici A a cias 7 1 Error Codes wi niece ec caw reir ra a Res 7 4 Faxing Problems 100 tn aa 7 5 Sending Problems 0 00 cece ee 7 5 Receiving Problems 0 0 0c cece eee eee eee eee 7 7 Telephone Problems 00 e cece eee eee eee n n n nnn 7 11 If a Power Outage OCCUIS 2 20 0 eee eee 7 12 If You Cannot Solve the Problem 0 0e cece ee eee eee eens 7 13 Chapter 8 Machine Settings Accessing the Machine Settings 00 c cece eee eee eens 8 1 Menu Descriptions 00 c eee eee eee eee eee 8 2 ADD REGISTRATION cata dro 8 2 FAX SEITINGS 3 2 11 darias ti de 8 3 REPORTS LISTS ia add 8 7 Chapter 9 Appendix Specifications lp e e NI 9 1 Facsimile i aupara o CRIT ub DEO cea DeL RM e SS 9 1 Telephorie 22e A LNSCN EM 9 2 Index iioi dada eed aia hea ene ea de Dd 9 3 vi Preface Thank you for purchasing Ca
5. 9 2 Specifications gt call Symbols lt keys 1 3 Numerics 1 TOUCH LIST description 6 1 printing 3 8 sample 3 8 1 TOUCH SPD DIAL setting 8 2 A ACTIVITY REPORT description 6 1 8 4 8 7 printing 6 3 setting 6 4 ADD REGISTRATION settings 8 2 Alarm indicator 1 2 AnsMode 5 4 AUTO REDIAL setting 8 4 B amp W Start key 1 3 C CHANGE PAPERSIZE message 7 1 CHECK DOCUMENT message 7 1 CHECK PAPER SIZE message 7 2 Clear key 1 3 Coded Dial key 1 2 CODED DIAL LIST description 6 1 printing 3 8 sample 3 9 CODED SPD DIAL setting 8 2 Coded speed dialing changing deleting 3 5 description 3 1 registering 3 4 using 4 7 Customer support 1 1 D Date amp Time entering 2 3 Dialing coded speed 3 1 3 4 4 7 group 3 1 3 6 4 7 methods 4 6 one touch speed 3 1 3 2 4 7 regular 4 6 Directory key 1 2 DOCUMENT TOO LONG message 7 2 H Appendix E ECM RX setting 8 5 ECM TX setting 8 4 Energy Saver key 1 3 Error Codes 7 4 Exposure adjusting 4 5 key 1 3 Index 9 3 e Appendix F F T RING TIME setting 8 5 FAX key 1 2 Fax mode 1 4 FaxOnly MODE 5 2 FAX SETTINGS settings 8 3 FAX DEFAULT setting 8 6 G GROUP DIAL LIST description 6 1 printing 3 8 sample 3 9 GROUP DIAL setting 8 2 Group dialing changing deleting 3 7 description 3 1 registering 3 6 using 4 7 H Hook key 1 2 Image Quality adjusting 4 5
6. To delete a previous number press 4 or Clear To delete the entire entry press and hold or Clear Registering Information in Your Machine Press Menu Press 4 or p to select lt UNIT NAME gt gt press Set Use the numeric keys to enter your name max 24 characters including spaces gt press Set UNIT NAME A ae USER SETTINGS CANON 3 TX TERMINAL ID 10 Press Stop Reset to return to the standby display Registering Sender Information 2 5 Registering Information in Your Machine B Sent the Telephone Line Type Before using the machine make sure you have set the correct telephone line type for your telephone line If you are unsure of your telephone line type contact your telephone company g NOTE You can print the USER DATA LIST to check the current setting See Printing the USER DATA LIST on p 6 9 Press Menu Press 4 or p to select FAX SETTINGS gt press Set Press 4 or p to select USER SETTINGS gt press Set Press 4 or p to select lt TEL LINE SETTINGS gt press Set Press 4 or p to select lt TEL LINE TYPE gt press Set o a fh Q N Press 4 or p to select the telephone line type gt press Set You can select from the following lt TOUCH TONE gt for tone dialing lt ROTARY PULSE gt for pulse dialing 7 Press Stop Reset to return to the standby display
7. to select FAX SETTINGS gt press Set 3 Press 4 or p to select lt RX SETTINGS gt press Set Setting the Receive Mode 5 3 Receiving Faxes u Receiving Faxes a 4 Press 4 or p to select lt FAX TEL OPT SET gt press Set twice 5 Press 4 or p to select the time 0 to 30 seconds that the machine takes to check whether a call is fax or voice call gt press Set twice 6 Press 4 or p to select the length of time 15 to 30 seconds that the machine rings when the call is a voice call press Set twice 7 Press 4 or p to select whether the machine switches to receive mode or disconnects the call if no one answers a voice call after the specified time in step 6 press Set You can select from the following lt RECEIVE gt to switch to receive mode lt DISCONNECT gt to disconnect the call 8 Press Stop Reset to return to the standby display Receiving When an Answering Machine Is Connected AnsMode If you want to select lt AnsMode gt check the following Bi Select This Mode If e you only have one telephone line for both fax and telephone use e you want to receive faxes automatically and receive voice messages on your answering machine E You Will Need to set lt AnsMode gt See Setting the Receive Mode on p 5 1 g NOTE Follow the guidelines below to adjust the answering machine Setthe answering machi
8. Contact the other party and have them check their fax machine Q Did the receiving fax machine answer within 55 seconds after all automatic redialing attempts A Contact the other party and have them check their fax machine For an overseas call add pauses to the registered number See Dialing an Overseas Number With Pauses on p 4 13 Q Is the In Use Memory indicator lighting The In Use Memory indicator may light which means the extension phone is busy Please wait until the extension phone becomes free Faxes sent from the machine are spotted or dirty Q Is the sending fax machine working properly A Check the machine by making a copy For more information see Chapter 5 Copying in the Basic Guide If the copy is clear the problem may be in the receiving fax machine If the copy is spotted or dirty clean the platen glass or the read area of the platen glass For more information see Chapter 8 Maintenance in the Basic Guide 7 6 Faxing Problems Q Is the document loaded A Remove the document stack it if necessary and place it on the platen glass or load it in the ADF correctly For more information see Chapter 3 Document Handling in the Basic Guide Cannot send using ECM Error Correction Mode Q Does the receiving fax machine support ECM A If the receiving fax machine does not support ECM the document is sent in the normal mode without error checking Errors occur frequently while se
9. see Connect the telephone cable in the Set Up Instructions for the Machine 2 Load the document in the ADF gt press FAX For details on the types of documents you can fax their requirements and how to load documents see Chapter 3 Document Handling in the Basic Guide 3 Adjust any necessary settings for your document e Press Image Quality to select the fax resolution See Adjusting the Image Quality Fax Resolution on p 4 5 e Press Exposure to select the scan density See Adjusting the Exposure Scan Density on p 4 5 Sending Faxes Press Hook or pick up the handset of your telephone 5 Dial the recipient s fax telephone number For details on the different dialing methods see Dialing Methods on p 4 6 NOTE You cannot use group dialing for manual sending 6 Talk through the handset to the recipient If you press Hook in step 4 you can pick up the handset when you hear the recipient voice If you hear a high pitched signal instead of the recipient s voice go to step 8 7 Ask the recipient to set his fax machine to receive faxes Sending Methods 4 3 Sending Faxes gt 4 4 8 When you hear a high pitched signal press B amp W Start gt hang up the handset g NOTE e To cancel manual sending press Status Monitor See Chapter 7 System Monitor in the Basic Guide e f the offhook alarm starts beeping make sure that the handset is resting properly on t
10. Basic Guide 2 Adjust any necessary settings for your document e Press Image Quality to select the fax resolution See Adjusting the Image Quality Fax Resolution on p 4 5 e Press Exposure to select the scan density See Adjusting the Exposure Scan Density on p 4 5 3 Dial the recipient s fax telephone number For details on the different dialing methods see Dialing Methods on p 4 6 4 Press B amp W Start If you are using the ADF the fax will be transmitted automatically If you are using the platen glass you will be prompted when the page has been scanned Place the next page for a multipage document gt press B amp W Start To start sending after all the pages have been scanned press Set g NOTE To cancel memory sending press Stop Reset You can also cancel sending using Status Monitor See Chapter 7 System Monitor in the Basic Guide Manual Sending Use manual sending when you want to talk to the recipient before sending a document or if the recipient does not have a fax machine that can receive automatically 4 2 Sending Methods f NOTE e You will need to connect a telephone to the machine if you want to talk to the recipient before sending a document e You cannot use the platen glass for manual sending 1 Connect a telephone to the machine if you want to talk to the recipient before sending a document For details on how to connect a telephone to the machine
11. Descriptions on p 8 3 The other fax machine has run out of paper and its memory is full Contact the other party and tell them to refill their paper cassette The other fax machine does not answer even after several redialing attempts or the other fax machine is busy and did not respond within 55 seconds Wait a few minutes and try sending again If you still cannot send the document contact the other party and confirm that the other fax machine has been turned on If the other fax machine is busy try sending your document at a later time 7 4 Error Codes Faxing Problems Sending Problems You cannot send a fax Bp gt E 1 1 IE Is the machine overheated Unplug the machine and let it cool about 5 minutes Then plug in the machine and try sending again Did you connect the power cord to the machine just now Wait for a while After connecting the power cord the machine cannot scan documents immediately Is the machine set for the correct telephone line type pulse tone Make sure the machine is set for the correct telephone line type See Setting the Telephone Line Type on p 2 6 Is the document loaded Remove the document stack it if necessary and place it on the platen glass or load it in the ADF correctly For more information see Chapter 3 Document Handling in the Basic Guide Troubleshooting ll Is the one touch speed dialing key or coded speed dialing code you entered registere
12. IN USE nn Cause Shows the percentage of the memory currently in use This message is displayed when you set the document in ADF Remedy If you need more space wait for the machine to send any faxes in memory Also print or delete any documents in memory you no longer needed MEMORY FULL Cause 1 The memory becomes full during sending or receiving the fax Remedy When sending the document divide it into a few parts or select a lower fax resolution If you need more space wait for the machine to send any remaining faxes If MEMORY FULL appears while scanning documents using the ADF the document being scanned stops in the ADF In this case clear the paper jam in the ADF See Chapter 9 Troubleshooting in the Basic Guide 7 2 LCD Messages Cause 2 The number of fax jobs can be stored in memory reached the maximum Remedy The machine can store up to 20 fax jobs for each sending and receiving job or 25 fax jobs including sending and receiving jobs Wait for the machine to send any faxes in memory Also print or delete any documents in memory NOT REGISTERED Cause The one touch speed dialing key or coded speed dialing code you entered is not registered Remedy Register the one touch speed dialing key or coded speed dialing code For more information see the following e Registering One Touch Speed Dialing on p 3 2 e Registering Coded Speed Dialing on p 3 4 RECEIVED IN MEMORY Cause The machine recei
13. Network PSTN Compatibility G3 Data Compressing MH MR MMR JBIG System 33 6 31 2 28 8 26 4 24 21 6 19 2 16 8 14 4 12 9 6 7 2 4 8 2 4 Modem Speed Kbps Automatic fallback Approx 3 seconds page at 33 6 Kbps ECM MH transmitting Transmission Speed from the memory Based on ITU T No 1 Chart Standard Mode Transmission Maximum approx 256 pages Reception Maximum approx 256 pages Based on ITU T No 1 Chart Standard Mode 0 8 msec line Based on ITU T No 1 Chart Transmission Reception Memory Fax Scanning Speed Specifications 9 1 e Appendix STANDARD 8 pels mm x 3 85 lines mm FINE 8 pels mm x 7 7 lines mm Fax Resolution PHOTO 8 pels mm x 7 7 lines mm SUPER FINE 8 pels mm x 15 4 lines mm ULTRA FINE 16 pels mm x 15 4 lines mm e Speed dialing One touch speed dialing 19 destinations Coded speed dialing 100 destinations Group dialing 118 destinations Directory dialing with Directory key Regular dialing with numeric keys Automatic redialing e Manual redialing with Redial Pause key Dialing Sequential broadcast 100 destinations Automatic reception Remote reception by telephone Default ID 25 ACTIVITY REPORT after every 20 transactions TX Transmission RX Reception REPORT e TTI Transmit Terminal Identification Telephone Connection Telephone answering machine CNG detecting signal Networking
14. Press B amp W Start to dial the number 4 6 Dialing Methods One Touch Speed Dialing 1 Press the desired one touch speed dialing key 01 to 19 The number registered under that one touch speed dialing key is displayed NOT REGISTERED appears if no fax telephone number is assigned to the one touch speed dialing key you pressed 2 NOTE If you press a wrong key press Stop Reset 2 Press B amp W Start to dial the number Coded Speed Dialing EN 1 Press Coded Dial enter the desired two digit code 00 to 99 with the numeric keys The number registered under that coded speed dialing code is displayed Sending Faxes NOT REGISTERED appears if no fax telephone number is assigned to the coded speed dialing code you entered g NOTE If you enter a wrong code press Stop Reset 2 Press B amp W Start to dial the number Group Dialing 1 Press the desired one touch speed dialing key 01 to 19 or press Coded Dial enter the two digit code 00 to 99 to which a group of fax telephone numbers are assigned The name of the group is displayed NOT REGISTERED appears if no fax telephone number is assigned to the one touch speed dialing key you pressed g NOTE e f you press a wrong key press Stop Reset e You cannot enter an unregistered fax telephone number directly into a group 2 Press B amp W Start to dial the numbers Dialing Methods 4 7 Sending Faxes gt Di
15. Speed Dialing Sending Faxes Receiving Faxes Reports and Lists Troubleshooting Machine Settings Appendix Includes the specifications of this machine and the index Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon Contents Pr a ee ee vii How to Use This Manual eee eee eee RI nnn vii Symbols Used in This Manual lesse vii Keys Used in This Manual isse vii Legal Notices 5 ess rao ka Rem er dr n cra AAA viii Users inhe USA seio RD Ade Ou de ere head SU AS viii Pre installation Requirements for Canon Facsimile Equipment viii Connection of the Equipment eese ix In Case of Equipment Malfunction isses eese ix Rights of the Telephone Company sasauranana aaaea ix acd oio MH aS oe ates Sint Be fe ae ie os Ghee he il Sa ix Usersin Canada it r e chee a ate ee ee ee S AD xi Pre installation Requirements for Canon Facsimile Equipment xi NOICE ER a eb PtiS Xii SUPER Gigs irate Disc eek a a Leu C o dam aes aha eer aa c xiii Trademarks arere ue CK Ib ke Ru e a ae Ein ee EI TAS xiii Copyright s oes aa a ERU LENIN RC CAEN dao xiv Disclaimers elei ig ae aborda URS xiv Chapter 1 Introduction Customer Support 0 0 0 0 cece enn n n nnn 1 1 Operation Panels vicio mno eres a RR ADEL XR CR a 1 2 One Touch Pan
16. The information in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL CHAPTER This chapter describes the operation panel and the standby display used for the fax function of the machine Cusiemer Support The machine is designed with the latest technology to provide trouble free operation If you encounter a problem with the machine s operation try to solve it by using the information in Chapter 7 Troubleshooting If you cannot solve the problem or if you think the machine needs servicing contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1 800 828 4040 between the hours of 8 00 A M to 8 00 P M EST Monday through Friday and 10 00 A M to 8 00 P M on Saturday Customer Support 1 1 Introduction B tion Panel This section describes keys used when sending and receiving faxes and setting the Menu For keys not described here see Chapter 1 Introduction in the Basic Guide One Touch Panel Closed i gt
17. You can enable or disable automatic printing p 6 3 of this report after every 20 transactions You can also manually set the machine to print it Prints after transmission of a document TX Transmission You can enable or disable this feature or set 6 5 REPORT the machine to print a report only when an P error OCCUIS Prints after reception of a document RX Reception You can enable or disable this feature or set 6 7 REPORT the machine to print a report only when an P error occurs Summary of Reports and Lists 6 1 Reports and Lists o Report or List Description Details Lists the current settings of the machine and USER DATALIST the registered sender information p 6 9 g NOTE e The paper sizes that can be used for reports and lists function are letter legal and A4 Only papers loaded in the cassette can be used for reports and lists function e You can cancel printing the reports or lists using Status Monitor See Chapter 7 System Monitor in the Basic Guide 6 2 Summary of Reports and Lists ACTIVITY REPORT Printing the ACTIVITY REPORT By default the machine is set to print an ACTIVITY REPORT after every 20 transactions Transactions in an ACTIVITY REPORT are listed chronologically 12 03 2004 17 28 FAX 1234567 CANON 001 A A look ACTIVITY REPORT kkk EEEE EEEEEE EEEE EEE EEEE EEES
18. call manually 6 REMOTE RX Enables disables remote receiving ON The machine enables remote receiving REMOTE RX ID You can dial code on the remote extension to start receiving a document A combination of two characters using 0 to 9 X and is possible The default character is 25 OFF The machine disables remote receiving 7 RX REDUCTION Receives images at a reduced size Menu Descriptions 8 5 a Machine Settings B Machine Settings Name Descriptions ON Image reduction is turned on 1 RX REDUCTION AUTO SELECTION Reducing size is set automatically FIXED REDUCTION Reducing size is preset 97 95 90 75 2 SELECT REDUCE DIR VERTICAL ONLY Reduction is performed in the vertical direction only HORIZ amp VERTICAL Reduction is performed in the horizontal and vertical direction OFF Image reduction is turned off 8 TONER SUPPLY LOW Allows you to set how the machine responds when the toner supply is low RX TO MEMORY The machine receives all documents in the memory KEEP PRINTING The keep printing function is turned on With this setting the machine will not store documents in the memory if the toner has run out Re set to lt RX TO MEMORY after replacing the cartridge with a new one 6 SYSTEM SETTINGS Sets the FAX DEFAULT function 1 FAX DEFAULT Sets the default for the fax functions 1 SCAN DENSITY
19. dialing 6 If you want to receive faxes press B amp W Start Press Hook or hang up the handset to disconnect the call Tone dialing is canceled when you disconnect the call g NOTE If the offhook alarm starts beeping make sure that the handset is resting properly on the handset cradle The offhook alarm can be turned off See 4 OFFHOOK ALARM of Menu Descriptions on p 8 3 Special Dialing 4 15 Sending Faxes H Sending Faxes gt 4 16 Special Dialing CHAPTER This chapter describes the different ways to receive faxes It also explains how to set the receive mode and to cancel the documents the machine is receiving Setting the Receive Mode Follow this procedure to set the receive mode 1 Press Menu 2 Press 4 or p to select FAX SETTINGS gt press Set 3 Press 4 or p to select lt RECEIVE MODE gt press Set 4 Press 4 or p to select the receive mode gt press Set You can select from the following FaxOnly to automatically receive faxes only Voice calls will be disconnected See Receiving Faxes Automatically FaxOnly Mode on p 5 2 FaxTel to automatically switch between fax and voice calls Faxes will be received automatically and the machine will ring for voice calls See Receiving Both Faxes and Voice Calls Automatically FaxTel Mode on p 5 3 lt AnsMode gt to receive faxes automatically and route voice calls to
20. in FAX SETTINGS of the Menu See lt 4 TIME OUT of Menu Descriptions on p 8 4 e To review the numbers you have entered press 4 or 4 After you have specified all of the destinations press B amp W Start If you are using the platen glass you will be prompted when the page has been scanned Place the next page for a multipage document press B amp W Start To start sending press Set 2 NOTE e Regardless of the order you used when dialing the machine sends the document to the destinations you specified in this order regular dialing numbers one touch speed dialing numbers then coded speed dialing numbers e Only one broadcasting job will be active at any given time e To cancel sending press Stop Reset gt follow the instructions in the LCD When you press Stop Reset sending to all recipients will be canceled You cannot cancel sending to only one recipient See Chapter 7 System Monitor in the Basic Guide 4 12 Sending the Same Document to Several Recipients Sequential Broadcasting Spp Dialing This section explains special dialing features such as dialing an overseas number and switching temporarily to tone dialing Dialing an Overseas Number With Pauses When you dial or register an overseas number you may need to insert a pause within the number g NOTE You cannot insert a pause after the last number you entered for manual sending 1 Place the document o
21. in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas A CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate IMPORTANT e This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations e Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENSs of all the devices does not exceed five The REN of this product is 1 0 L indice d quivalence de la sonnerie IES sert indiquer le nombre maximal de terminaux qui peuvent tre raccord s une interf
22. is as follows E Fax Mode 12 31 2884 SAT 18 52 nates time NS SURE Receive mode Image quality g NOTE For the standby display in the Copy mode and the Scan mode see Chapter 1 Introduction in the Basic Guide Standby Display Registering Information E CHAPTER This chapter explains how to register the information necessary for sending and receiving faxes g NOTE You can print the USER DATA LIST to check the sender information you have registered See Printing the USER DATA LIST on p 6 9 Guigetines for Entering Numbers Letters and Symbols Follow this procedure when you come to a step that requires you to enter a name or number 1 Press X to switch to the uppercase letter mode A lowercase letter mode a or number mode 1 You can see what mode you are in by the character indicated on the top right corner of the LCD Guidelines for Entering Numbers Letters and Symbols 2 1 Registering Information in Your Machine B 2 Use the numeric keys to enter the character Press the key repeatedly until the character you want appears iA a 1 1 Q Q 1 2 ABC abc 2 3 DEF def 3 4 GHI ghi 4 5 JKL jkl 5 6 MNO mno 6 7 PQRS pars 7 8 TUV tuv 8 9 WXYZ WXyZ 9 0 0 x e A gt a gt 1 f okd z I 996 amp eV I1 lt gt O To enter two characters that are und
23. length of the pause you insert into a dialing sequence 1SEC to 15SEC 2SEC 3 AUTO REDIAL Sets whether to perform automatic redial when the other line is busy or no answer ON Customizes the redial operation 1 REDIAL TIMES Sets the number of retries 1TIMES to 10TIMES 2TIMES 2 REDIAL INTERVAL Sets period of time between redialings 2MIN to 99MIN 2MIN OFF After the first attempt at dialing fails redialing is not attempted 4 TIME OUT Enables disables automatic scanning of documents after the fax number is entered by using speed dialing ON Scanning begins automatically in 5 or 10 seconds after you enter the fax number Menu Descriptions Name Descriptions OFF Press B amp W Start to scan document Otherwise AUTO CLEAR function activates and the LCD returns to standby display after 1 minute See Chater 10 Machine Settings in the Basic Guide 5 RX SETTINGS Sets the reception functions 1 ECM RX The ECM Error Correction Mode reception is turned on or off ON All receptions are conducted with ECM if the other party s fax supports ECM OFF ECM is turned off 2 FAX TEL OPT SET If you select lt FaxTel gt as the receive mode customizes its settings 1 RING START TIME Selects the time the machine takes to check whether a call is a fax or voice call OSEC to 30SEC 6SEC 2 F T RING TIME Selects the
24. n 4 6 Regular Dialing 5 ere RRDERHE RM See ique es 4 6 One Touch Speed Dialing oooooococcccococr tee 4 7 Coded Speed DialinQ ooocoocococccccnco eee 4 7 Group Dialing coro tec ewe sete e REQUE bee Dee RE RE EA 4 7 Directory Dialing 4 8 Redialing a Busy Number 00 000 cece eee eee eee eee nnn 4 9 Manual Redialing 0 0c eect III 4 9 Automatic Redialing lese 4 9 Sending the Same Document to Several Recipients Sequential Broadcasting 0ocooocncnoconnn eee 4 11 Special Dialirig 2 2222 cclceu lI Rr Ra TR n mira a aa a mmn 4 13 Dialing an Overseas Number With Pauses 0 000 e ee eee 4 13 Switching Temporarily to Tone Dialing elles 4 14 Chapter5 Receiving Faxes Setting the Receive Mode 0 00 e cece ere teen eee eee eee eens 5 1 Receiving Faxes Automatically FaxOnly Mode 000 0 eee 5 2 Receiving Both Faxes and Voice Calls Automatically FaxTel Mode 5 3 GCustormizingaxTel tede edet da Bs aca tt ie dt ae dE 5 3 Receiving When an Answering Machine Is Connected AnsMode 5 4 Receiving with a DRPD Distinctive Ring Pattern Detection Service DRPD 5 5 Setting the Ring Pattern 6 neey e a eea Enia 5 5 Receiving Faxes Manually Manual Mode 2 eee eee eee 5 7 Receiving Faxes While Performing Other Tasks oooooooo mo 5 8 Receiving Faxes in the Memory When a Problem Occurs
25. names Speed Dialing Changing or Deleting an Entry E Changing a Fax Telephone Number You Registered Follow steps 1 to 4 of Registering One Touch Speed Dialing see p 3 2 In step 5 press and hold or Clear to delete an entire fax telephone number gt use the numeric keys to enter a new number gt press Set gt Stop Reset g NOTE You can also press or Clear repeatedly to delete the registered number E Changing a Name You Registered Follow steps 1 to 5 of Registering One Touch Speed Dialing see p 3 2 In step 6 press and hold Clear to delete an entire name use the numeric keys to enter a new name gt press Set gt Stop Reset g NOTE You can also press Clear repeatedly to delete the registered name E Deleting an Entire Entry Follow steps 1 to 4 of Registering One Touch Speed Dialing see p 3 2 In step 5 press and hold 4 or Clear to delete the registered number gt press Set gt Stop Reset g NOTE e When deleting the registered number the registered name is cleared automatically e You can also press or Clear repeatedly to delete the registered number Registering One Touch Speed Dialing 3 3 Speed Dialing e nopen ering Coded Speed Dialing Before you can use coded speed dialing see Coded Speed Dialing on p 4 7 you need to register the recipients fax telephone numbers You can register up to 100 fax telephone numbers 1
26. or Clear to delete all the digits you entered 6 Press B amp W Start 2 NOTE e To cancel sending after dialing has started press Stop Reset gt follow the instructions in the LCD e To take advantage of the speed dialing features of the machine register frequently used overseas numbers for one touch or coded speed dialing See Chapter 3 Speed Dialing Switching Temporarily to Tone Dialing Many banks airline and hotels provide automated information services that require tone dialing If the machine is connected to a rotary pulse line follow this procedure to set the machine temporarily for tone dialing 1 Press FAX 2 Press Hook or pick up the handset of your telephone g NOTE When using your telephone you need to connect it to the machine See Connect the telephone cable in the Set Up Instructions for the Machine 3 Enter a destination using the numeric keys on your telephone or using a one touch speed dialing key coded speed dialing code Redial Pause or the numeric keys on the machine 4 14 Special Dialing 4 When the recorded message of the information service answers press x to switch to tone dialing When X is pressed T is displayed in the LCD If your telephone line uses tone dialing go to the next step 5 Use the numeric keys on the machine to enter the numbers requested by the information service Numbers entered after pressing x will be dialed using tone
27. party s name max 16 characters including spaces 8 2 Menu Descriptions FAX SETTINGS Name Descriptions 1 RECEIVE MODE Sets how the machine receives fax and telephone calls FaxOnly The machine automatically receives faxes only and the voice calls will be disconnected FaxTel The machine automatically switches between fax and voice calls Fax will be received automatically and the machine will ring for voice calls AnsMode The machine receives documents automatically and the answering machine records voice calls DRPD The machine distinguishes fax and voice calls by using Distinctive Ring Pattern Detection and lets you know if the call is a fax or voice call Manual The connected telephone rings when the machine receives both fax and voice calls Fax calls must be answered manually 2 USER SETTINGS The basic operation settings in the Fax mode can be specified 1 TEL LINE SETTINGS Specifies the telephone line settings 1 UNIT TEL NUMBER Your fax telephone number can be registered within 20 digits including spaces See Registering Your Fax Telephone Number and Name on p 2 5 2 TEL LINE TYPE Selects the telephone line type See Setting the Telephone Line Type on p 2 6 TOUCH TONE The telephone line is set for touch tone dialing ROTARY PULSE The telephone line is set for rotary pulse dialing 3 TX START SPEED Sets the tr
28. ring length for voice calls 15SEC to 300SEC 15SEC 3 F T SWITCH ACTION Selects whether the machine switches to receive mode after the ring time has elapsed or whether if disconnects the call RECEIVE DISCONNECT 3 DRPD SELECT FAX Selects the ring pattern for fax calls NORMAL RING DOUBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE 4 INCOMING RING Sets whether the telephone rings when it receives a voice call enabling you to answer the call This function is only available when the fax receive mode is set to lt FaxOnly gt OFF The telephone does not ring when it receives a voice call In energy saver mode the telephone may ring one or two times ON The telephone rings when it receives a voice call if a telephone is connected RING COUNT Sets the number of incoming rings The telephone will be disconnected after the specified times 1TIMES to 99TIMES 2TIMES 5 MAN AUTO SWITCH Sets whether the machine switches to the document receive mode after the connected extension telephone rings for a specified length of time in the manual receive mode ON The machine switches to document receive mode after the connected extension telephone rings for a specified time F T RING TIME Sets the length of time to elapse before the machine switches to the document receiving 1SEC to 99SEC 15SEC OFF The connected extension telephone keeps ringing until someone answers the
29. the following Set in the middle for standard documents Press p for light documents to be darker Press for dark documents to be lighter Improving Faxed Images 4 5 Sending Faxes H Sending Faxes gt Diglint Methods There are several ways of dialing the fax telephone number of the party to which you want to send a fax They are as follows E When the Fax Telephone Number Is Not Registered in the Machine e Regular Dialing e Redialing E When the Fax Telephone Number Is Registered in the Machine One Touch Speed Dialing e Coded Speed Dialing e Group Dialing e Directory Dialing g NOTE e f you are unsure of the registered fax telephone number check the destination labels or print each list and check the numbers See Printing Speed Dialing Lists on p 3 8 e For details on registering a fax telephone number for speed dialing see Chapter 3 Speed Dialing e The machine must be set to the Fax mode when dialing and your fax document must be loaded in the ADF or on the platen glass Regular Dialing When you come to a step that requires dialing a number you can dial the number with the keys on the numeric keypad just like you would when dialing a telephone number 1 Dial a fax telephone number with the numeric keys 2 NOTE If you enter a wrong number press or Clear to delete the last digit Or press and hold or Clear to delete all the digits you entered 2
30. them check that their fax machine is functioning properly 7 10 Faxing Problems Telepfione Problems You cannot dial Q Is the telephone line connected properly A Make sure all line connections are secure See Connect the telephone cable in the Set Up Instructions for the Machine Is the machine set for the correct telephone line type pulse tone A Make sure the machine is set for the correct telephone line type See Setting the Telephone Line Type on p 2 6 The telephone disconnects while you are talking Q Is the telephone line connected in securely A Check that the telephone cables are connected securely to the jacks on the machine the telephone jack on your wall and the jack on your telephone See Connect the telephone cable in the Set Up Instructions for the Machine Telephone Problems 7 11 Troubleshooting ll Troubleshooting a If poower Outage Occurs If power is suddenly lost due to an outage or accidental unplugging a built in battery retains the user data settings and the speed dialing settings Any sent or received documents stored in the memory are backed up for about 3 minutes During a power cut functions are limited as follows You cannot send receive copy scan or print documents You may not be able to make telephone calls using a telephone connected to the machine depending on the type of telephone you use You can receive telephone calls using a telephone connect
31. trying to send in the ADF See Chapter 9 Troubleshooting in the Basic Guide Make sure that the document is not too long or too short See Chapter 3 Document Handling in the Basic Guide Then reset the machine by opening the cartridge cover and then closing it LCD Messages 7 1 Troubleshooting a Cause 2 The ADF roller rotates without feeding documents Remedy Fan the edge that will feed into the machine first then tap the edge of multiple page documents on a flat surface to even the stack CHECK PAPER SIZE Cause The size of the paper in the cassette or multi purpose feeder is different from that of the paper specified in PAPER SIZE in PAPER SETTINGS of the Menu Remedy 1 Load the correct paper size or change PAPER SIZE in PAPER SETTINGS of the Menu For more information see the following e Chapter 2 Paper Handling in the Basic Guide e Chapter 5 Copying in the Basic Guide Then reset the machine by opening the cartridge cover and then closing it Remedy 2 If you are trying to print a report or list set the paper size setting to lt LTR gt LGL or A4 and load paper of the same size Then reset the machine by opening the cartridge cover and then closing it The report or list will then be printed automatically DOCUMENT TOO LONG Cause The document is longer than 1 m or is not feeding correctly Remedy Reduce the length of the document to within 1 m and then re send it MEM
32. 2 6 Setting the Telephone Line Type CHAPTER This chapter explains how to simplify the dialing process by assigning the recipient names and their fax telephone numbers to only one or two keys Dialing Methods Speed dialing allows you to dial fax telephone numbers by simply pressing one or a few keys The following speed dialing methods are available E One Touch Speed Dialing Register a fax telephone number for one touch speed dialing see Registering One Touch Speed Dialing on p 3 2 then to dial the number simply press the one touch speed dialing key assigned to that number Coded Speed Dialing Register a fax telephone number for coded speed dialing see Registering Coded Speed Dialing on p 3 4 then to dial the number simply press Coded Dial gt enter the two digit code assigned to that number E Group Dialing Register a group of fax telephone numbers for group dialing see Registering Group Dialing on p 3 6 then to send a document to all numbers in that group simply press the one touch speed dialing key or press Coded Dial enter the two digit code assigned to that group g NOTE After you set up your speed dialing keys we recommend that you occasionally print a list of all fax telephone numbers registered in the machine and store it for reference See Printing Speed Dialing Lists on p 3 8 Speed Dialing Methods 3 1 Speed Dialing D mh Q N Regier ering One Touch Speed Di
33. 4 or p to select ADD REGISTRATION gt gt press Set Press 4 or p to select lt GROUP DIAL gt gt press Set Specify an empty one touch speed dialing key or coded speed dialing code that you want to set as the group dial O To register a group under a one touch speed dialing key C Press lt or p 4 to select a one touch speed dialing key 01 to 19 gt press Set twice You can also select a key by pressing the one touch speed dialing key O To register a group under a coded speed dialing code C Press Coded Dial gt use the numeric keys to enter the two digit code 00 to 99 gt press Set twice 3 6 Registering Group Dialing 5 Select the speed dialing numbers you want to register in the group gt press Set twice The speed dialing number refers to the one touch dialing number or coded speed dialing number under which the fax telephone number is programmed To enter in the group a number stored under a one touch speed dialing key press the desired one touch speed dialing key s To enter a number stored under a coded speed dialing code press Coded Dial gt enter the two digit code for the number using the numeric keys For multiple entries press Coded Dial between each entry g NOTE To review the numbers you have entered press or 6 Use the numeric keys to enter a name for the group max 16 characters including spaces press Set NAME
34. Color imageCLASS MF8170c Facsimile Guide FS Manuals for the Machine The manuals for this machine are divided as follows Please refer to them for detailed information Depending on the system configuration and product purchased some manuals may not be needed LO Guides with this symbol are printed manuals e Setting Up the Machine e Software Installation and Network Settings e Copying and Printing Instructions e Troubleshooting e Fax Instructions e Troubleshooting e Software Installation and Instructions e Printing and Scanning Instructions e Troubleshooting e Remote User Interface Instructions e Network Connectivity and Setup Instructions The machine illutration on the cover may differ slightly from your machine PA Guides with this symbol are PDF manuals included on the CD ROM accompanying CD ROM See footnote Set Up Instructions for the Machine Set Up Instructions for Networking and Printing Basic Guide Facsimile Guide This Manual Software Guide Remote Ul Guide Network Guide D ROM e A e To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com How This Manual Is Organized Introduction Registering Information in Your Machine
35. NY 11042 U S A TEL No 516 328 5600 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Once you have registered this information into your machine it will be printed on each transmitted page Follow the instructions of Registering Sender Information on p 2 3 Pre installation Requirements for Canon Facsimile Equipment A Location Supply a suitable table cabinet or desk For the machine s dimensions and weight see Chapter 11 Appendix in the Basic Guide B Order Information 1 Provide only a single line to touch tone or rotary telephone set terminated with a standard 4 pin modular phone plug Touch tone is recommended if available in your area 2 Order an CA11A modular jack which should be installed by the telephone company If the CA11A jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or equivalent Use one line per
36. Press Menu 2 Press 4 or p to select lt ADD REGISTRATION gt gt press Set Press 4 or p to select lt CODED SPD DIAL gt gt press Set 4 Press or p to select a coded speed dialing code 00 to 99 gt press Set twice You can also select a code by pressing Coded Dial entering the two digit code with the numeric keys 5 Use the numeric keys to enter the fax telephone number you want to register max 120 digits including spaces and pauses gt press Set twice TEL NUMBER ENTRY NAME A 14 9XXXXXXX 3 4 Registering Coded Speed Dialing 6 Use the numeric keys to enter a name for the coded speed dialing code max 16 characters including spaces gt press Set NAME oh me CODED SPD DIAL Canon ITALIA 00 Canon ITALIA To continue registering coded speed dialing codes repeat the procedure from step 4 7 Press Stop Reset to return to the standby display Changing or Deleting an Entry E Changing a Fax Telephone Number You Registered Follow steps 1 to 4 of Registering Coded Speed Dialing see p 3 4 In step 5 press and hold 4 or Clear to delete an entire fax telephone number use the numeric keys to enter a new number gt press Set gt Stop Reset g NOTE You can also press or Clear repeatedly to delete the registered number E Changing a Name You Registered Follow steps 1 to 5 of Registering Coded Speed Dialing
37. S DATA LIST doe ELEETETETTTTTETETTETETETTET 1 PAPER SETTINGS CASSETTE PAPER SIZE LTR PAPER TYPE PLAIN PAPER MP TRAY PAPER SIZE LTR PAPER TYPE PLAIN PAPER 2 COMMON SETTINGS 1 Press Menu 2 Press 4 or p to select lt REPORTS LISTS gt press Set 3 Press 4 or p to select lt USER DATA LIST gt gt press Set REPORTS LISTS 3 USER DATA LIST Printing the USER DATA LIST 6 9 Reports and Lists a Reports and Lists o 6 10 Printing the USER DATA LIST CHAPTER This chapter describes the problems you might encounter during fax operations and their remedies It also explains what to do if you cannot solve the problem by yourself LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error This section describes messages related to fax functions For other messages see Chapter 9 Troubleshooting in the Basic Guide CHANGE PAPERSIZE Cause When the machine prints the reports or lists the paper size setting is set toa size other than LTR LGL or A4 Remedy Set the paper size setting to lt LTR gt lt LGL gt or A4 and load paper of the same size For the TX report or RX report the machine automatically prints the reports or lists which was stored in the memory CHECK DOCUMENT Cause _ There is a paper jam in the ADF Remedy Remove the document you are
38. SS is not shown for the manually sent faxes e The machine does not print a TX report when faxing the documents from your computer Adjusting the TX REPORT Setting 6 5 Reports and Lists H Reports and Lists o 6 6 Press Menu Press 4 or p to select FAX SETTINGS gt press Set Press 4 or p to select lt REPORT SETTINGS gt press Set Press 4 or p to select lt TX REPORT gt gt press Set ao bb OQ N Press 4 or p to select the setting you want gt press Set You can select from the following lt PRINT ERROR ONLY gt to print a report only when a transmission error occurs lt OUTPUT YES gt to print a report every time you send a document OUTPUT NO to disable printing the report O If you selected PRINT ERROR ONLY gt or OUTPUT YES C You can set whether to print the first page of the fax under the report Press 4 or to select OFF or ON gt press Set OFF to print no first page ON to print the first page 6 Press Stop Reset to return to the standby display Adjusting the TX REPORT Setting Adjusting the RX REPORT Setting The machine can print an RX reception report after receiving a document You can set it to print every time it receives a document or only when an error occurs Alternatively you can disable printing the report By default the machine is set not to print an RX REPOR
39. Sets the scan density STANDARD Suitable for standard documents DK Suitable for light documents LT Suitable for dark documents 2 RESOLUTION Sets the fax resolution STANDARD Suitable for most text only documents FINE Suitable for fine print documents PHOTO Suitable for documents that contains photographs SUPER FINE Suitable for documents that contain fine print and images The resolution is four times that of STANDARD ULTRA FINE Suitable for documents that contain fine print and images The resolution is eight times that of STANDARD The factory default setting is in bold face 8 6 Menu Descriptions REPORTS LISTS Name Descriptions 1 ACTIVITY REPORT Prints a report manually before it is printed automatically after every 20 transactions 2 SPEED DIAL LIST Prints the list of the fax telephone numbers registered for one touch speed dialing keys coded speed dialing codes or group dialing 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST 3 USER DATA LIST Prints out a list of items set or registered in the Menu Menu Descriptions 8 7 a Machine Settings B Machine Settings 8 8 Menu Descriptions CHAPTER This chapter lists the specifications for the fax function of the machine and the index Specifications Specifications are subject to change without notice Applicable Line Public Switched Telephone
40. T 12 03 2004 17 52 FAX 1234567 CANON 001 FO ICRC ICR ICICI ACR ACH A xkx RX REPORT kkk LETETETEEEEEEEEEEEES RECEPTION OK TX RX NO 5003 RECIPIENT ADDRESS 905 795 1111 DESTINATION ID ST TIME 12 03 17 52 TIME USE 00 14 PGS 1 RESULT OK OK Reception successful NG Some or no pages received Number of pages received Reception duration Reception time Press Menu Press 4 or p to select lt FAX SETTINGS gt press Set Press 4 or p to select lt REPORT SETTINGS gt press Set Pp Q N Press 4 or p to select lt RX REPORT gt gt press Set Adjusting the RX REPORT Setting 6 7 Reports and Lists a Reports and Lists o 6 8 5 Press 4 or p to select the setting you want gt press Set You can select from the following OUTPUT NO to disable printing the report PRINT ERROR ONLY to print a report only when a reception error occurs OUTPUT YES to print a report every time you receive a document 6 Press Stop Reset to return to the standby display Adjusting the RX REPORT Setting Pripen g the USER DATA LIST The USER DATA LIST allows you to check the current settings of the machine as well as the registered sender information See Registering Sender Information on p 2 3 12 03 2004 13 36 FAX 1234567 CANON Vj 001 dekobotolokoletotoloteototootelolorototeloeeloteke doe USER
41. UTION setting 8 6 RING COUNT setting 8 5 ROTARY PULSE setting 8 3 RX Reception REPORT description 6 1 8 4 setting 6 7 RX REDUCTION setting 8 5 RX REPORT setting 8 4 RX SETTINGS settings 8 5 RX START SPEED setting 8 3 RX TO MEMORY setting 8 6 S SCAN DENSITY setting 8 6 Sender information description 2 3 registering 2 5 Sending manual 4 2 memory 4 1 methods 4 1 problems 7 5 sequential broadcasting 4 11 Set key 1 3 Specifications 9 1 SPEED DIAL LIST setting 8 7 Speed dialing coded 3 1 3 4 description 3 1 group 3 1 3 6 lists 3 8 methods 3 1 one touch 3 1 3 2 Standby display 1 4 Status Monitor key 1 3 Stop Reset key 1 3 Support customer 1 1 Symbols entering 2 1 SYSTEM SETTINGS settings 8 6 H Appendix T TEL LINE SETTINGS setting 8 3 TEL LINE TYPE setting 8 3 TEL NUMBER MARK setting 8 3 Telephone line type setting 2 6 Telephone problems 7 11 TIME OUT setting 8 4 Time entering 2 3 TOUCH TONE setting 8 3 Troubleshooting 7 1 TTI POSITION setting 8 3 TX Transmission REPORT description 6 1 8 4 setting 6 5 Index 9 5 e Appendix TX REPORT setting 8 4 TX SETTINGS settings 8 4 TX START SPEED setting 8 3 TX TERMINAL ID setting 8 3 U UNIT NAME setting 8 3 UNIT TEL NUMBER setting 8 3 USER DATA LIST description 6 2 printing 6 9 USER DATA LIST setting 8 7 USER SETTINGS settings 8 3 9 6 Index
42. ace t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 Le nombre d quivalents sonnerie REN de ce produit est 1 0 CANON CANADA INC 1 800 OK CANON 24 HOURS A DAY SEVEN DAYS A WEEK http www canon ca Super G3 is a phrase used to describe the new generation of SUPER fax machines that use ITU T V 34 standard 33 6 Kbps Fi modems Super G3 High Speed Fax machines allow TFE transmission time of approximately 3 seconds per page q which results in reduced telephone line charges HIGH SPEED FACSIMILE Approximately 3 seconds per page fax transmission time based on ITU T No 1 Chart Standard Mode at 33 6 Kbps modem speed The Public Switched Telephone Network PSTN currently supports 28 8 Kbps modem speeds or lower depending on telephone line conditions Canon the Canon logo and imageCLASS are trademarks of Canon Inc Other product and company names herein may be the trademarks of their respective owners xiii Copyright 2004 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Disclaimers
43. achine that sends the TSI signal 3 REPORT SETTINGS Sets the settings related to report functions 1 TX REPORT Enables disables automatic printing of a transmission report PRINT ERROR ONLY Prints a report only when a transmission error occurs REPORT WITH TX IMAGE Enables disables printing of the first page of the fax under the report OFF No first page is printed ON Prints the first page OUTPUT YES Prints a report every time you send a document REPORT WITH TX IMAGE Enables disables printing of the first page of the fax under the report OFF No first page is printed ON Prints the first page OUTPUT NO No report is printed 2 RX REPORT Enables disables automatic printing of a reception report OUTPUT NO No report is printed PRINT ERROR ONLY Prints a report only when a reception error occurs OUTPUT YES Prints a report every time you receive a document 3 ACTIVITY REPORT Enables disables automatic printing of a transaction report after every 20 transactions OUTPUT YES Prints a report automatically after every 20 transactions OUTPUT NO No ACTIVITY REPORT is printed 4 TX SETTINGS Sets the transmission functions 1 ECM TX The ECM Error Correction Mode transmission is turned on or off ON All transmissions are conducted with ECM if the other party s fax supports ECM OFF ECM is turned off 2 PAUSE TIME Sets the
44. aling Before you can use one touch speed dialing see One Touch Speed Dialing on p 4 7 you need to register the recipients fax telephone numbers You can register up to 19 one touch speed dialing keys which can include group dialing numbers g NOTE e You can also register multiple fax telephone numbers in each one touch speed dialing key See Registering Group Dialing on p 3 6 Press Menu Press 4 or p to select lt ADD REGISTRATION gt gt press Set Press 4 or p to select lt 1 TOUCH SPD DIAL gt gt press Set Press 4 or p to select a one touch speed dialing key 01 to 19 press Set twice You can also select a key by pressing the one touch speed dialing key 5 Use the numeric keys to enter the fax telephone number you want to register max 120 digits including spaces and pauses gt press Set twice TEL NUMBER ENTRY EN NAME A 905xxxxxxx Pr 3 2 Registering One Touch Speed Dialing 6 Use the numeric keys to enter a name for the one touch speed dialing key max 16 characters including spaces press Set NAME A Ee 1 TOUCH SPD DIAL Canon FRANCE 01 Canon FRANCE To continue registering one touch speed dialing keys repeat the procedure from step 4 7 Press Stop Reset to return to the standby display NOTE Use the destination labels provided with the machine to label the one touch speed dialing keys with the recipients
45. an answering machine connected to the machine See Receiving When an Answering Machine Is Connected AnsMode on p 5 4 Setting the Receive Mode 5 1 lt DRPD gt to distinguish between fax and voice calls by using Distinctive Ring Pattern Detection See Receiving with a DRPD Distinctive Ring Pattern Detection Service DRPD on p 5 5 lt Manual gt for the connected telephone to ring for fax and voice calls Fax calls must be answered manually See Receiving Faxes Manually Manual Mode on p 5 7 g NOTE If you set lt 5 MAN AUTO SWITCH gt to lt ON gt in lt FAX SETTINGS gt of the Menu the machine will receive faxes automatically even when the receive mode is set to Manual See 5 MAN AUTO SWITCH of Menu Descriptions on p 8 5 5 Press Stop Reset to return to the standby display g NOTE You can save the toner consumption when printing out the received documents See Chapter 10 Machine Settings in the Basic Guide E Receiving Faxes Automatically FaxOnly Mode If you want to select lt FaxOnly gt check the following Bi Select This Mode If e you have a dedicated telephone line for fax use only e you only want to receive faxes automatically with the machine Receiving Faxes B You Will Need to set lt FaxOnly gt See Setting the Receive Mode on p 5 1 E When You Receive a Fax Call The machine will receive the fax automatically E When You Receive a Voice Call Yo
46. ansmission speed for all documents you send 33600bps 14400bps 9600bps 7200bps 4800bps 2400bps 4 RX START SPEED Sets the transmission speed for all documents you receive 33600bps 14400bps 9600bps 7200bps 4800bps 2400bps 2 UNIT NAME You can register your name or your company name within 24 characters including spaces See Registering Your Fax Telephone Number and Name on p 2 5 3 TX TERMINAL ID Sets the options for the sender Information 1 TTI POSITION Selects whether the sender Information is positioned inside or outside the image area OUTSIDE IMAGE Terminal ID is printed outside the image border INSIDE IMAGE Terminal ID is printed inside the image border 2 TEL NUMBER MARK You can prefix your number with the abbreviations FAX or TEL in your sender information 4 OFFHOOK ALARM Enables disables the offhook alarm that alerts you when the handset is not in the handset cradle ON After reception the offhook alarm sounds when the handset of extension telephone is left off the hook OFF No offhook alarm 5 RX RESTRICTION Sets whether to receive a fax by detecting the TSI Transmitting Subscriber Identification signal used to identify the sending fax machine OFF All receptions are conducted Menu Descriptions 8 3 a Machine Settings B Machine Settings 8 4 Name Descriptions ON Receives the fax only from the sending fax m
47. ct the telephone cable in the Set Up Instructions for the Machine The machine does not switch automatically between telephone and fax receptions Q Is the machine set to switch automatically between telephone and fax receptions For the machine to switch automatically the receive mode must be set to lt AnsMode gt See Chapter 5 Receiving Faxes Confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded Is the sending fax machine able to send the CNG signal that tells the machine that the incoming signal is a fax Some fax machines cannot send the CNG signal that tells the machine the incoming call is a fax In such cases you will have to receive the fax manually See Receiving Faxes Manually Manual Mode on p 5 7 Cannot receive a document manually Is the machine set to receive manually For the machine to receive faxes manually the receive mode must be set to Manual See Chapter 5 Receiving Faxes Did you press B amp W Start or dial the remote receiving ID after hanging up the handset Always press B amp W Start or dial the remote receiving ID before hanging up the handset Otherwise you will disconnect the call Print quality is poor Are you using the correct type of paper Make sure you load paper that meets the paper requirements for the machine For more information see Chapter 5 Copying in the Basic Gu
48. d for the feature you want to use Check the one touch speed dialing key or coded speed dialing code and make sure it is registered correctly See Chapter 3 Speed Dialing Did you dial a correct number Or have you been provided with an incorrect number Dial the number again or check that you have the correct number Is the energy saver mode off The machine does not scan documents if it is in the energy saver mode To restore the machine from the energy saver mode press Energy Saver Faxing Problems 7 5 Troubleshooting a Q Does the other party s fax machine have enough paper Call the other party and ask them to make sure paper is loaded in their fax machine Q Did an error occur during sending Print an ACTIVITY REPORT and check for an error See Printing the ACTIVITY REPORT on p 6 3 Q Is the telephone line working properly Make sure there is a dial tone when you pick up the handset of the telephone connected to the machine If there is no dial tone contact your local telephone company Q Is the receiving fax machine a G3 fax machine Make sure the receiving fax machine is compatible with the machine which is a G3 fax machine Q The other party s telephone may be busy or the other party s fax machine may be turned off Is BUSY NO SIGNAL shown on the ERROR TX REPORT A The fax telephone number you dialed is busy Try sending the document later A The other party s fax machine is not working
49. e last number entered with the numeric keys g NOTE e To cancel manual redialing press Stop Reset e The last number entered with the numeric keys will be deleted when you unplug and plug the power cord Automatic Redialing When using memory sending to send a document and the recipient s line is busy the machine will redial the number after an interval The machine allows you to customize automatic redialing settings to suit your needs See Customizing Automatic Redialing Settings below g NOTE To cancel automatic redialing wait until the machine starts redialing press Stop Reset gt follow the instructions in the LCD You can also cancel automatic redialing using Status Monitor See Chapter 7 System Monitor in the Basic Guide E Customizing Automatic Redialing Settings You can customize the following settings e Whether or not the machine redials automatically e The number of times the machine redials e The time interval between redialings Redialing a Busy Number 4 9 Sending Faxes gt Sending Faxes gt Press Menu Press 4 or p to select FAX SETTINGS press Set Press 4 or p to select TX SETTINGS gt gt press Set Press 4 or p to select lt AUTO REDIAL gt press Set ao bb OQ N Press 4 or p to select ON to enable automatic redialing or OFF to disable it O If you selected lt OFF gt Q Press Set
50. e shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents Connection of the Equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear panel of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX If requested this number must be provided to the telephone company An FCC compliant telephone cord and modular jack are provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See Installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENSs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENS contact the local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal po
51. ed to the machine depending on the type of telephone you use 7 12 If a Power Outage Occurs If Y annot Solve the Problem If you have a problem with the machine and you cannot solve it by referring to the information in this chapter and Chapter 9 Troubleshooting in the Basic Guide contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1 800 828 4040 between the hours of 8 00 A M to 8 00 P M EST Monday through Friday and 10 00 A M to 8 00 P M on Saturday If You Cannot Solve the Problem 7 13 Troubleshooting ll Troubleshooting a 7 14 If You Cannot Solve the Problem CHAPTER This chapter explains how to adjust machine settings The list of all the settings is also provided for your reference Accessing the Machine Settings 1 Press Menu 2 Press 4 or p to select the menu you want to change press Set You have now accessed the settings in the USER DATA LIST 3 Press 4 or p to select the sub menu you want to change press Set g NOTE e For details on sub menus see Menu Descriptions on p 8 2 e f you press Stop Reset before Set is pressed the item you have selected will not be registered e Press Stop Reset to exit from Menu e If you press Menu the display returns to the previous display Accessing the Machine Settings 8 1 B Machine Settings Mepw Descriptions g NOTE e Before changing setti
52. el Closed 1 0 2 0 cece sees 1 2 One Touch Panel Opened 0 0 cece teens 1 3 Standby Display sesasi iua e eek e ee ee reed 1 4 Chapter 2 Registering Information in Your Machine Guidelines for Entering Numbers Letters and Symbols 2 1 Registering Sender Information 000 cece eee eee eee eee 2 3 Entering the Date and Time 1 2 l l 2 3 Registering Your Fax Telephone Number and Name 2 5 Setting the Telephone Line Type 20 0 c cece eee eee eee eee 2 6 Chapter 3 Speed Dialing Speed Dialing MethodS 0 0 cece eee eee eee eee 3 1 Registering One Touch Speed Dialing oo oooooommmmomm 3 2 Changing or Deleting an Entry 0 0 cece cee eee 3 3 Registering Coded Speed Dialing oooooooocornrnca o 3 4 Changing or Deleting an Entry 0 00 eese 3 5 Registering Group Dialing llle 3 6 Changing or Deleting an Entry eese 3 7 Printing Speed Dialing Lists llle 3 8 Chapter 4 Sending Faxes Sending MethodS oo oocococcccccr nnn nnn 4 1 Memory SendinQ cococcocccco e 4 1 Manual Sending cem ERR ERREUR d dad EMG EA 4 2 Improving Faxed Images seeeeeeee n eee 4 5 Adjusting the Image Quality Fax Resolution o oooo ooooooooo 4 5 Adjusting the Exposure Scan Density lllel else eee eee 4 5 Dialing MethodS oooooccoccnc RR II III
53. er the same key C Press the numeric key gt p gt press the same numeric key again For example to enter lt DD gt you would press 3 gt p gt 3 O To enter a space A Press O To delete a character Q Press Clear O To delete an entire entry C Press and hold Clear O To move a cursor T Press or 2 2 Guidelines for Entering Numbers Letters and Symbols Regist stering Sender Information In the United States FCC rules governing the use of facsimile equipment state that your fax telephone number personal name or company name and date and time of transmission must be printed on every facsimile transmission The machine has been designed to print this information at the top of every fax you send You must therefore register this information in the machine before using it Below is an example of how your sender information will print on a fax sent from the machine 12 27 2004 15 33 FAX 123 4567 Date and time EN of transmission Your fax telephone number You can select FAX or TEL to be displayed in front of the number See 2 TEL NUMBER MARK on p 8 3 g NOTE THE SLEREXE COMPANY LIMITED SAPORS LANE HOOLE DORSET BH25 8ER TELEPHONE BOO 945 13 51617 FAX 1234567 Our Ref 350 PJC EAC YOUR NAME Your name can 0 001 001 Page number You can set the sender information to print inside or outside t
54. ers depending on the other party s machine e Once the pages are printed they are deleted from the memory e If the memory becomes full you will not be able to receive the remaining pages Contact the other party and ask them to resend the remaining pages of the fax Receiving Faxes in the Memory When a Problem Occurs 5 9 Receiving Faxes Capeeting Receiving Follow this procedure if you want to stop receiving a fax before reception is completed 1 Press Stop Reset The confirmation message will appear CANCEL DURING TX RX YES NO gt Press 4 to cancel receiving If you change your mind and want to continue receiving press for NO Receiving Faxes N 5 10 Canceling Receiving Su ary of Reports and Lists CHAPTER This chapter explains how to print out the transaction reports and the lists of settings and recipients registered in the machine The table below shows the reports and lists that can be printed from the machine Refer to the pages indicated for more details Report or List Description Details 1 TOUCH LIST Lists the fax telephone numbers and names p 3 8 registered for one touch speed dialing CODED DIAL LIST Lists the fax telephone numbers and names p 3 8 registered for coded speed dialing GROUP DIAL LIST Lists groups registered for group dialing p 3 8 Shows recent facsimile transactions ACTIVITY performed by the machine n REPORT
55. fd E GROUP DIAL Canon group 2 02 GROUP DIAL To continue registering other groups repeat the procedure from step 4 The name you enter here will appear in speed dialing lists 7 Press Stop Reset to return to the standby display Changing or Deleting an Entry E Deleting a Fax Telephone Number from the Group Follow steps 1 to 4 of Registering Group Dialing see p 3 6 In step 5 press or to display the number you want to delete gt press Clear gt press Set gt Stop Reset E Adding a Fax Telephone Number to the Group Follow steps 1 to 4 of Registering Group Dialing see p 3 6 In step 5 simply enter the additional number as explained Deleting an Entire Group Follow steps 1 to 4 of Registering Group Dialing see p 3 6 In step 5 press Clear repeatedly until all numbers are deleted gt press Set gt Stop Reset g NOTE When deleting all numbers the registered group name is cleared automatically Registering Group Dialing 3 7 Speed Dialing Speed Dialing D Pp g Speed Dialing Lists You can print lists of the recipients registered for speed dialing You may want to keep these lists near the machine to refer to them when dialing 1 Press Menu 2 Press 4 or p to select lt REPORTS LISTS gt press Set 3 Press 4 or p to select lt SPEED DIAL LIST gt gt press Set 4 Press 4 or p to select the list you want to print
56. g Other Tasks Since the machine is a multitasking device it can receive faxes and voice calls while you are performing other tasks e If you receive a fax while you are performing certain tasks the machine stores the incoming fax in the memory Then as soon as you finish your task the machine automatically prints the fax You can receive a fax while performing the following tasks Printing Scanning Scan mode Scanning to send a fax Printing reports or lists Copying Starts printing the fax as soon as the machine receives it while performing this task You cannot receive a fax while sending a fax 5 8 Receiving Faxes While Performing Other Tasks Receiving Faxes in the Memory When a Problem Urges If the machine encounters a problem when it is receiving a fax the machine automatically stores the unprinted pages of the fax in the memory and the LCD displays RECEIVED IN MEMORY as well as one or more messages When the problem is cleared the machine automatically prints the fax which was stored in the memory For an explanation of the message s and details on the action to take see LCD Messages on p 7 1 g NOTE e The machine memory can store up to 20 fax jobs or approximately 256 pages Based on the condition that the other party sends the fax by the Color imageCLASS MF8170c with Canon Fax Standard Chart No 1 standard mode The maximum number of pages that the machine s memory can store diff
57. gt press Set You can select from the following lt 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST Samples of the lists are shown below E 1 TOUCH LIST 12 03 2004 10 32 FAX 1234567 1 TOUCH LIST ACACIA He CRRA a eae ae oe ae ok RECIPIENT ADDRESS DESTINATION ID 01 732 2233 ADAM BOOKS CPA 02 761 1298 JOHN BARRISTER 04 1 516 911 4411 NATALIE SMITH 03 1 914 438 3619 SEYMOUR GREEN 3 8 Printing Speed Dialing Lists E CODED DIAL LIST 12 03 2004 10 47 FAX 1234567 AROS bobo ok CODED DIAL LIST ook AGI GIGISIC ICICI IC III i a a aed ae aes 4k ok RECIPIENT ADDRESS DESTINATION ID 555 1234 BILL 16172223322 HUNT INVESTMENTS 1 312 538 4005 LAKESIDE INC 14043333499 PEACHTREE INC il GROUP DIAL LIST 12 03 2004 10 07 FAX 1234567 FRIO OOOO aK GROUP DIAL LIST RK dorototolokololetelelelolololototolololoteeeleelee 05 CANON GROUP 225 7823 CANON NY 233 7766 CANON CA 876 2398 CANON TX 613 9076 CANON OH Speed Dialing Printing Speed Dialing Lists 3 9 Speed Dialing e 3 10 Printing Speed Dialing Lists CHAPTER This chapter describes the different ways to send faxes It also explains how to adjust scan settings to improve the image quality Sending Methods There are two methods of sending faxes from the machine Memory Sending Manual Sending g NOTE e You can also fax the documents from your computer If you want to install the software fo
58. he handset cradle The offhook alarm can be turned off See 4 OFFHOOK ALARM of Menu Descriptions on p 8 3 Sending Methods Im ing Faxed Images There are several settings that allow you to improve the quality of faxed documents Adjusting the Image Quality Fax Resolution You can adjust the image quality fax resolution of the document you send The higher the image quality the better the output quality at the other end but the longer the transmission time Adjust the image quality according to the type of document you are sending 1 Press Image Quality 2 Press 4 or p to select the resolution gt press Set You can select from the following STANDARD for most text only documents 203 x 98 dpi FINE for fine print documents 203 x 196 dpi PHOTO for documents that contain photographs 203 x 196 dpi SUPER FINE for documents that contain fine print and images the resolution is four times that of lt STANDARD gt 203 x 391 dpi ULTRA FINE for documents that contain fine print and images the resolution is eight times that of STANDARD 406 x 391 dpi Adjusting the Exposure Scan Density Density is the degree of differences between light and dark areas of an image 1 Press Exposure 2 Press 4 or p to adjust the density gt press Set EXPOSURE 12 31 2004 WED 15 10 LT mmj DK FaxOnly FINE You can select from
59. he image area See lt 1 TTI POSITION gt of Menu Descriptions on p 8 3 Entering the Date and Time g NOTE You can print the USER DATA LIST to check the current setting See Printing the USER DATA LIST on p 6 9 Registering Sender Information 2 3 Registering Information in Your Machine Registering Information in Your Machine B 2 4 Press Menu 2 Press 4 or p to select lt TIMER SETTINGS gt press Set 3 Press 4 or p to select lt DATE TIME SETTING gt press Set 4 Use the numeric keys to enter the date month day year and time in 24 hour format press Set DATE TIME SETTING _ TIMER SETTINGS 12 31 04 11 01 2 DATE SETUP Enter only the last two digits of the year 5 Press Stop Reset to return to the standby display Registering Sender Information Registering Your Fax Telephone Number and Name 1 Press Menu Press 4 or p to select FAX SETTINGS gt press Set Press 4 or p to select USER SETTINGS gt press Set EM Press 4 or p to select lt TEL LINE SETTINGS gt gt press Set Press 4 or p to select UNIT TEL NUMBER gt press Set o a BB OQ N Use the numeric keys to enter your fax telephone number max 20 digits including spaces gt press Set UNIT TEL NUMBER er TEL LINE SETTINGS 123xXXXXXXX 2 TEL LINE TYPE To enter a plus sign before the number press
60. ide Is the sending fax machine functioning properly The sending fax machine usually determines the fax s quality Call the sender and have them make sure the scanning glass of their fax machine is clean 7 8 Faxing Problems Q Is there lt PREPARE NEW CART gt or lt REPLACE CARTRIDGE message in the LCD A Replace the toner cartridge Indicates either C M Y or K Q Is the machine in the toner saver mode Set B 8 W TONER SAVER to OFF in COMMON SETTINGS of the Menu See Chapter 10 Machine Settings in the Basic Guide Faxes do not print Q Is the cartridge installed properly A Make sure the cartridge is installed properly For more information see Chapter 8 Maintenance in the Basic Guide Q Is the sealing tape removed from the cartridge Remove the sealing tape from the cartridge See Install the toner cartridges in the Set Up Instructions for the Machine Q Is any toner left in the cartridge Replace the cartridge with a new one For more information see Chapter 8 Maintenance in the Basic Guide A Select KEEP PRINTING in lt PREPARE NEW CART in RX SETTINGS in FAX SETTINGS of the Menu With this setting the machine will not store documents in the memory even if the toner has run out See 8 TONER SUPPLY LOW gt of Menu Descriptions on p 8 6 Indicates either C M Y or K Troubleshooting ll Q Is the correct paper l
61. int e g 10 is a REN of 1 0 This equipment may not be used on coin service provided by the telephone company Connection to party lines is subjected to state tariffs In Case of Equipment Malfunction Should any malfunction occur which cannot be corrected by the procedures described in this guide disconnect the equipment from the telephone line and unplug the power cord The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved Users should contact Canon Authorized Service Facilities for servicing of equipment Information regarding Canon Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center 1 800 828 4040 Rights of the Telephone Company Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user FCC Notice Color imageCLASS MF8170c Facsimile Transceiver Model H12297 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept an interference received including interference that may cause undesired o
62. ive Mode on p 5 1 e make sure the lt REMOTE RX gt setting in the RX SETTINGS menu is enabled if you want to start receiving a document from the telephone See 6 REMOTE RX gt of Menu Descriptions p 8 5 E When You Receive a Fax Call The telephone will ring Pick up the handset and if you hear a beep gt press B amp W Start on the machine to receive the fax or enter the two digit ID code from the telephone gt hang up the handset 2 NOTE If the offhook alarm starts beeping make sure that the handset is resting properly on the handset cradle The offhook alarm can be turned off See 4 OFFHOOK ALARM of Menu Descriptions on p 8 3 E When You Receive a Voice Call The telephone will ring Pick up the handset to answer the call If the caller wants to send a document after talking to you ask them to press the start key on their fax machine When you hear a beep press B amp W Start on the machine to receive the fax hang up the handset NOTE The telephone rings for every call whether it is a fax call or a voice call If you want the machine to receive faxes automatically after ringing for a specified number of rings enable the MAN AUTO SWITCH setting You can also specify the number of rings before the machine receives faxes See 5 MAN AUTO SWITCH of Menu Descriptions on p 8 5 Setting the Receive Mode 5 7 Receiving Faxes Receiving Faxes a calle ing Faxes While Performin
63. key 1 3 In Use Memory indicator 1 2 INCOMING RING setting 8 5 K KEEP PRINTING setting 8 6 Keys See also individual key names 1 2 L LCD 1 3 LCD messages See also individual messages 7 1 Letters entering 2 1 M Machine settings 8 1 MAN AUTO SWITCH setting 8 5 Manual MODE 5 7 Manual sending 4 2 MEMORY FULL message 7 2 Memory sending 4 1 Menu descriptions 8 2 key 1 2 N NOT REGISTERED message 7 3 Numbers entering 2 1 Numeric keys 1 3 O OFFHOOK ALARM setting 8 3 One touch speed dialing changing deleting 3 3 description 3 1 keys 1 2 1 3 registering 3 2 using 4 7 Overseas number dialing 4 13 P Pause key 1 2 PAUSE TIME setting 8 4 Pauses dialing with 4 13 9 4 Index PREPARE NEW CART setting 7 9 Problems receiving 7 7 sending 7 5 telephone 7 11 R RECEIVE MODE settings 8 3 Receive Mode settings 5 1 RECEIVED IN MEMORY message 7 3 Receiving automatically 5 2 canceling 5 10 in memory when a problem occurs 5 9 manually 5 7 problems 7 7 when an answering machine is connected 5 4 while performing other tasks 5 8 REDIAL INTERVAL setting 8 4 REDIAL TIMES setting 8 4 Redialing automatically 4 9 manually 4 9 Registering coded speed dialing 3 4 fax telephone number name 2 5 group dialing 3 6 one touch speed dialing 3 2 sender information 2 3 REMOTE RX ID setting 8 5 REMOTE RX setting 8 5 REPORT SETTINGS settings 8 4 RESOL
64. machine DDD DIRECT DISTANCE DIAL LINE Or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS g NOTE Canon recommends an individual line following industry standards e g the 2 500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX unit without Camp On signals is also permissible with your Color imageCLASS MF8170c Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong grounded receptacle Single or Duplex It should be independent from copiers heaters air conditioners or any electric equipment that is thermostatically controlled The rated value is 120 volts and 15 amperes The CA11A modular jack should be relatively close to the power outlet to facilitate installation xi xii Notice This product meets the applicable Industry Canada technical Specifications L pr sent mat rial est conforme aux sp cifications techniques applicables d Industrie Canada Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service
65. n the platen glass or load it in the ADF gt press FAX For details on the types of documents you can fax their requirements and how to place or load documents see Chapter 3 Document Handling in the Basic Guide 2 Adjust any necessary settings for your document e Press Image Quality to select the fax resolution See Adjusting the Image Quality Fax Resolution on p 4 5 e Press Exposure to select the scan density See Adjusting the Exposure Scan Density on p 4 5 3 Use the numeric keys to dial the international access code For details on international access codes contact your local telephone company g NOTE If you enter a wrong number press 4 or Clear to delete the last digit Or press and hold or Clear to delete all the digits you entered 4 If necessary press Redial Pause to enter a two second pause P puo Special Dialing 4 13 Sending Faxes H Sending Faxes gt For a longer pause press Redial Pause again for another two second pause Alternatively you can change the length of the pause See lt 2 PAUSE TIME gt of Menu Descriptions on p 8 4 5 Use the numeric keys to dial the country code the area code and the fax telephone number of the other party g NOTE e If you enter a wrong number press Stop Reset gt start again from step 3 e f you make a mistake press or Clear to delete the last digit Or press and hold
66. nding Q Are the telephone lines in proper condition Or do you have a good connection A Lower the transmission speed See 3 TX START SPEED of Menu Descriptions on p 8 3 Receiving Problems Cannot receive a fax automatically Q Is the machine set to receive automatically A For the machine to receive faxes automatically the receive mode must be set to lt FaxOnly gt lt FaxTel gt lt AnsMode gt or lt DRPD gt See Chapter 5 Receiving Faxes If you have set lt AnsMode gt confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded If you set 5 MAN AUTO SWITCH to ON in FAX SETTINGS of the Menu the machine will receive faxes automatically even when the receive mode is set to Manual See lt 5 MAN AUTO SWITCH of Menu Descriptions on p 8 5 Q Is the machine s memory full Wait for the machine to finish any fax or print jobs stored in the memory Then ask the other party to resend the fax Did an error occur during reception A Print an ACTIVITY REPORT and check for an error See Printing the ACTIVITY REPORT on p 6 3 You can also check the RX REPORT when it is printed automatically See Adjusting the RX REPORT Setting on p 6 7 Faxing Problems 7 7 Troubleshooting ll Troubleshooting a Q A Is the telephone line connected properly Make sure all line connections are secure See Conne
67. ne to answer on the first or second ring The entire message should be no longer than 15 seconds In the message tell your callers how to send a fax 5 4 Setting the Receive Mode E When You Receive a Fax Call The machine will receive the fax automatically E When You Receive a Voice Call The answering machine will record any voice messages Receiving with a DRPD Distinctive Ring Pattern Detection Service DRPD If you want to select lt DRPD gt check the following E Select This Mode If e you only have one telephone line for both fax and telephone use e you want to receive faxes automatically as well as voice calls e you have subscribed to a DRPD Distinctive Ring Pattern Detection service with your telephone company This service assigns two or more fax telephone numbers with distinctive ring patterns to a single telephone line allowing you to have both a fax number s and a telephone number s using only one telephone line The machine will automatically monitor incoming calls and based on the ring pattern will let you know if the call is a fax or voice call Contact your telephone company for more information on this service E You Will Need to set lt DRPD gt See Setting the Receive Mode on p 5 1 E When You Receive a Fax Call The telephone will ring according to the ring pattern you have chosen and the machine receives the fax automatically E When You Receive a Voice Call The telephone will ri
68. ng according to the ring pattern you have chosen Pick up the handset to answer the call Setting the Ring Pattern Your telephone company will assign a distinctive ring pattern to each number when you order the DRPD service Follow this procedure to set the fax ring pattern that matches the pattern assigned by the telephone company Setting the Receive Mode 5 5 Receiving Faxes Receiving Faxes a 5 6 a bb Q N Make sure you have set the receive mode to lt DRPD gt See Setting the Receive Mode on p 5 1 Press Menu Press 4 or p to select lt FAX SETTINGS gt press Set Press 4 or p to select lt RX SETTINGS gt press Set Press 4 or p to select lt DRPD SELECT FAX gt press Set Press lt or p to select a ring pattern gt press Set DRPD SELECT FAX RX SETTINGS NORMAL RING 4 INCOMING RING e You can select from the following lt NORMAL RING gt lt DOUBLE RING gt lt SHORT SHORT LONG gt lt SHORT LONG SHORT gt lt OTHER RING TYPE gt Press Stop Reset to return to the standby display Setting the Receive Mode Receiving Faxes Manually Manual Mode If you want to select lt Manual gt check the following E Select This Mode If e you only have one telephone line for both fax and telephone use e you receive mainly voice calls and sometimes faxes E You Will Need to e set Manual See Setting the Rece
69. ng the Exposure Scan Density on p 4 5 3 Enter the fax telephone numbers you want to send to To use one touch speed dialing Q Press the one touch speed dialing key s You can dial up to 19 destinations To use coded speed dialing C Press Coded Dial gt use the numeric keys to enter the two digit code You can dial up to 100 destinations g NOTE Repeat the step above to enter the other codes if necessary O To use regular dialing CJ Use the numeric keys to enter the fax telephone number gt press Set You can dial up to one destination Press Redial Pause to redial the last number dialed with the numeric keys Sending the Same Document to Several Recipients Sequential Broadcasting 4 11 Sending Faxes gt O To use directory dialing A Press Directory C Press a numeric key which contains the first letter of the desired destination C Press lt or to scroll through the required names until you find the desired destination press Set g NOTE e After entering the first one touch speed dialing key or coded speed dialing code you have 5 seconds to enter another speed dialing key or code before the machine begins sending automatically If you have entered more than one speed dialing button or code the machine waits for 10 seconds before it begins sending If you do not want the machine to send automatically you need to change TIME OUT gt in TX SETTINGS
70. ng you want gt press Set You can select from the following lt OUTPUT YES gt to turn on automatic printing of the ACTIVITY REPORT lt OUTPUT NO gt to turn off automatic printing of the ACTIVITY REPORT 6 Press Stop Reset to return to the standby display ACTIVITY REPORT Adjusting the TX REPORT Setting The machine can print a TX transmission report TX REPORT or ERROR TX REPORT after sending a document You can set it to print every time it sends a document or only when an error occurs Alternatively you can disable printing the report By default the machine is set to print a TX report only when an error occurs TX REPORT 12 03 2004 17 52 FAX 1234567 CANON 001 e TX REPORT oe dl TRANSMISSION OK TX RX NO 0004 RECIPIENT ADDRESS 1 432 2060 DESTINATION ID ST TIME 12 03 17 52 TIME USE 00 11 PAGES SENT 1 RESULT OK ERROR TX REPORT 12 03 2004 17 21 FAX 1234567 CANON 2 001 SOCIO A CICA ACACIA ACCA Ce fee ERROR TX REPORT sexe dekokookodolololeojoetoleloloejeletelelor TX FUNCTION WAS NOT COMPLETED TX RX NO 0005 RECIPIENT ADDRESS 20 545 8545 DESTINATION ID ST TIME 12 03 17 21 TIME USE 00 00 PAGES SENT 0 RESULT NG 0018 BUSY NO SIGNAL OK Transmission successful Error code NG Some or no pages sent Number of pages sent Transmission duration Transmission time g NOTE e The recipient s fax telephone number RECIPIENT ADDRE
71. ngs print the USER DATA LIST to check the current settings See Printing the USER DATA LIST on p 6 9 e For details on PAPER SETTINGS COMMON SETTINGS COPY SETTINGS PRINTER SETTINGS TIMER SETTINGS and lt MAINTENANCE gt see Chapter 10 Machine Settings in the Basic Guide e For details on NETWORK SETTING see Chapter 3 Appendix in the Network Guide Name Descriptions 1 1 TOUCH SPD DIAL Registers the information on one touch speed dialing See Registering One Touch Speed Dialing on p 3 2 Up to 19 destinations can be registered 1 TEL NUMBER ENTRY Registers the other party s fax telephone number max 120 digits including spaces 2 NAME Registers the other party s name max 16 characters including spaces 2 CODED SPD DIAL Registers the information on coded speed dialing See Registering Coded Speed Dialing on p 3 4 Up to 100 destinations can be registered 1 TEL NUMBER ENTRY Registers the other party s fax telephone number max 120 digits including spaces 2 NAME Registers the other party s name max 16 characters including spaces 3 GROUP DIAL Registers the information on group dialing See Registering Group Dialing on p 3 6 Up to 118 destinations can be registered 1 TEL NUMBER ENTRY Registers the other party s fax telephone numbers by specifying the one touch speed dialing keys or coded speed dialing codes 2 NAME Registers the other
72. non Color imageCLASS MF8170c Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference How to Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety AQ WARNING A CAUTION IMPORTANT 2 NOTE Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to the machine Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual The operation panel keys on the machine are indicated within brackets B amp W S
73. oaded in the cassette Make sure paper is loaded in the cassette For more information see Chapter 2 Paper Handling in the Basic Guide A Load the correct paper size or change PAPER SIZE in PAPER SETTINGS of the Menu For more information see the following e Chapter 2 Paper Handling in the Basic Guide e Chapter 5 Copying in the Basic Guide Faxing Problems 7 9 Troubleshooting a Faxed images are blotched or uneven Q Are the telephone lines in proper condition Or do you have a good connection A ECM Error Correction Mode for sending receiving should eliminate such problems However if the telephone lines are in poor condition you may have to try again Call the sender to resend the document Q Is the sending fax machine functioning properly The sending fax machine usually determines the fax s quality Call the sender and have them make sure the scanning glass of their fax machine is clean Cannot receive a fax using ECM Error Correction Mode Q Does the sending fax machine support ECM A If the sending fax machine does not support ECM the document is received in the normal mode without error checking Errors occur frequently while receiving Q Are the telephone lines in proper condition Or do you have a good connection A Lower the reception speed See 4 RX START SPEED of Menu Descriptions on p 8 3 Q Is the sending fax machine functioning properly Call the sender and have
74. of fax image 2 Energy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled Status Monitor key Checks the status of copy fax print and report jobs B amp W Start key Starts sending or receiving faxes LCD Displays messages and prompts during operation Also displays selections text and numbers when specifying settings One Touch Panel Opened D Stop Reset key Cancels sending or receiving faxes and other operations and turns to the standby display in the LCD 47 Set key Determines the contents you set or register or keys Scroll through the selections so you can see other settings Numeric keys Enter numbers when dialing or registering fax telephone numbers etc Also enter characters when registering names aere t COPY SCAN Aem ialPaise Coded Disl Directory AeA PER eX SUPER TAG3 C __ OQ 20 vO OlsO Clear SAA A sO 70 O OLO One Touch Speed Dialing keys 11 to 19 Dial fax telephone numbers registered under one touch speed dialing keys Color Start Status Monitor B amp W Start Clear key Clears an entry in the LCD Operation Panel Introduction Introduction B Sigpey Display 1 4 The standby display differs depending on which mode is selected The standby display in the Fax mode
75. peration g NOTE This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in this manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success
76. r fax sending see the following To Use the Machine as a Local Printer USB Connection or To Use the Machine as a Network Printer Network Connection in the Set Up Instructions for Networking and Printing Chapter 1 Installation in the Software Guide e For details on how to send faxes from your computer see Chapter 4 PC Faxing in the Software Guide Memory Sending You should normally use memory sending to send documents efficiently If MEMORY FULL is displayed the machine cannot scan the documents In this case wait for the machine to send any faxes stored in the memory then scan the documents Sending Methods 4 1 Sending Faxes gt g NOTE You can register a new fax job while the machine is waiting to redial the recipient s number automatically For details on how to set the machine to redial automatically see Automatic Redialing on p 4 9 You can store up to 20 fax jobs or approximately 256 pages in the memory Based on the condition that the other party sends the fax by the Color imageCLASS MF8170c with Canon Fax Standard Chart No 1 standard mode The maximum number of pages that the machine s memory can store differs depending on the other party s machine 1 Place the document on the platen glass or load it in the ADF gt press FAX For details on the types of documents you can fax their requirements and how to place or load documents see Chapter 3 Document Handling in the
77. rectory Dialing Directory dialing allows you to look up the other party s name you registered and retrieve the number for dialling This feature is convenient when you know the other party s name but cannot recall the one touch speed dialling key the code for coded speed dialling or group dialling where the number is registered 1 Press Directory lt NOT REGISTERED gt appears if there are no numbers registered and the display returns to dial entry mode 2 Press a numeric key to enter the first letter of the name of the party you are searching for For example if you want to search for a name that starts with the letter H press 4 GHI twice Entries starting with the letter you entered are displayed If there is no entry that starts with the letter you entered entries that start with the next letter will be displayed 3 Press 4 or p to display the other names Pressing displays the names of other parties in alphabetical order Pressing displays them in reverse order When you reach the last name the display returns to the first name The other party s name or the name for group dialing appear 4 With the name you want to dial displayed press Set 5 Press B amp W Start to dial the number s 4 8 Dialing Methods Redialing a Busy Number There are two methods of redialing Manual Redialing Automatic Redialing Manual Redialing Press Redial Pause to redial th
78. see p 3 4 In step 6 press and hold or Clear to delete an entire name use the numeric keys to enter a new name gt press Set gt Stop Reset g NOTE You can also press or Clear repeatedly to delete the registered name E Deleting an Entire Entry Follow steps 1 to 4 of Registering Coded Speed Dialing see p 3 4 In step 5 press and hold 4 or Clear to delete the registered number press Set Stop Reset g NOTE e When deleting the registered number the registered name is cleared automatically e You can also press or Clear repeatedly to delete the registered number Registering Coded Speed Dialing 3 5 Speed Dialing Speed Dialing D Reget ering Group Dialing Before you can use group dialing see Group Dialing on p 4 7 you need to register the recipients fax telephone numbers You can register up to 118 groups which can include one touch speed dialing keys and or coded speed dialing codes Each time you program a one touch speed dialing key or coded speed dialing code the amount of group dials available is reduced by one g NOTE e You can only enter the fax telephone numbers that have already been registered for one touch or coded speed dialing See the following titles Registering One Touch Speed Dialing on p 3 2 Registering Coded Speed Dialing on p 3 4 e You cannot enter numbers with the numeric keys 1 Press Menu 2 Press
79. tart Press B amp W Start Image Quali Press Image Quality vi Legal Notices Users in the U S A Pre installation Requirements for Canon Facsimile Equipment A Location Supply a suitable table cabinet or desk For the machine s dimensions and weight see Chapter 11 Appendix in the Basic Guide B Order Information 1 Only a single line touch tone or rotary telephone set is to be used 2 Order an RJ11 C modular jack USOC code which should be installed by the telephone company If the RJ11 C jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or the equivalent Use one line per machine DDD DIRECT DISTANCE DIAL LINE Or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS g NOTE Canon recommends an individual line following industry standards e g the 2 500 Touch Tone or 500 Rotary Pulse Dial telephones A dedicated extension off a PBX unit without Call Waiting can be used with the Color imageCLASS MF8170c Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this machine to an outlet or power lin
80. u will not be able to answer the call g NOTE e f you connect a telephone to the machine and enable the INCOMING RING setting the telephone will ring when the machine receives a voice call and then you can answer the call e You can select the number of rings See 4 INCOMING RING of Menu Descriptions on p 8 5 5 2 Setting the Receive Mode Receiving Both Faxes and Voice Calls Automatically FaxTel Mode E Select This Mode If e you only have one telephone line for both fax and telephone use e you want to receive faxes automatically as well as voice calls E You Will Need to set lt FaxTel gt See Setting the Receive Mode on p 5 1 E When You Receive a Fax Call The machine will receive the fax automatically E When You Receive a Voice Call The machine will ring Pick up the handset to answer the call Customizing FaxTel You can customize this mode to control precisely how your machine handles incoming calls You can adjust the time the machine takes to check whether a call is a fax or voice call the length of time the machine rings when it is a voice call and the action the machine must take if no one answers a voice call Follow this procedure to customize FaxTel g NOTE We recommend you leave these settings on the default settings unless you have a particular need to change them Certain settings can affect your ability to receive faxes 1 Press Menu 2 Press 4 or p
81. ved the fax in the memory because paper or toner ran out a paper jam occurred or incorrect paper size was loaded Remedy Load correct paper size in the cassette replace the cartridge or clear the paper jam For more information see the following e Chapter 2 Paper Handling in the Basic Guide e Chapter 8 Maintenance in the Basic Guide e Chapter 9 Troubleshooting in the Basic Guide LCD Messages 7 3 Troubleshooting ll Troubleshooting a op votes Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report When errors are recorded in reports note the error code number and check it against the table below to learn more about what caused the error and how to remedy it 0005 Cause 1 Remedy Cause 2 Remedy 0012 Cause Remedy 0018 Cause Remedy The other party s fax machine did not respond within 55 seconds Send the document again Contact the other party and have them check their fax machine You can try to send the document manually If you are making an overseas Call add pauses to the registered number The other party is not using a G3 fax machine Check with the other party and send the document to a G3 fax machine If the other party does not have a G3 fax machine try sending your document using a transmission mode or speed that the other party supports See lt 3 TX START SPEED gt of Menu

Canon MF8170c Facsimile Guide

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