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BT 3500 User's Manual

1. To switch on during a call Press and release the SEC option button displayed on the handset screen The display will flash Secrecy and your caller will be put on hold Both you and your caller will hear music until the SEC options button is pressed again You can now talk to someone in the same room without your caller hearing you To switch off during a call Press and release the SEC option button again to return to your caller 17 Quartet 3500 User Guide 5th Edition 17th January 03 4393 For example if you wish to at ae and Number enter the name TOM r MESES To enter the letter T press the 8 button The cursor will Y n store fifty of your most seat nah Lana iia cee oe aes automatically move to the right frequently used names and telephone numbers in the directory Please note that numbers can be no longer than 20 digits and names no longer than 13 characters To enter the letter O press the 6 button three times To enter the letter M press the 6 button If you enter a character incorrectly use the CLEAR To store a name and number 2a in the directory button to delete it and then enter the correct character Press the DIRECTORY option When you have entered the button name correctly press the OK Press the NEW option button option button to confirm The display will show Enter Humber and the cursor will flash underneath The display will show Enter Hame and t
2. 10 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Setting up Follow these steps to set up your Quartet 3500 ready for use Plan the location Situate your Quartet 3500 close enough to the mains power socket and telephone socket so that the cables will reach M ake sure it is at least 1 metre away from other electrical products to avoid interference Do not situate the product in the bathroom or other humid areas Your Quartet 3500 works by sending and receiving radio signals between the base unit and the handset The strength of the signal depends on where you site the base unit and how the aerials are deployed The higher the base unit is located the better An upstairs room is ideal Handset and base aerials Your Quartet 3500 handset and base use compact aerials which we recommend you pull out to obtain the best signal and reception available Note Avoid touching the aerials during a call as this may cause a clicking sound 2 Plug the power supply cord into the back of the base unit Quartet 3500 User Guide 5th Edition 17th January 03 4393 Connect the base unit power supply to a power socket The green Power In use light will come on when the power is switched on The power supply unit must remain plugged in all the time Note Do not connect the telephone line cord to the phone socket until the handset is fully charged This will prevent the r
3. Quartet 3500 User Guide 5th Edition 17th January 03 4393 h This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Quartet 3500 User Combined Cordless Telephone Guide and Digital Answering Machine Quartet 3500 User Guide 5th Edition 17th January 03 4393 Please open this page for an at a glance guide to your Quartet 3500 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Please open this page for a further at a glance guide to your Quartet 3500 Quartet 3500 User Guide 5th Edition 17th January 03 4393 At a glance Handset Handset fascias Can be changed to suit your personal preference see page 13 Aerial Should be extended to obtain the best signal and reception Option buttons available see page 10 Lets you select options within each menu that are shown on the display see page 14 Clear button Use to delete unwanted digits or characters and to exit the menu see page 20 Talk button Up and Down buttons Use to scroll up and down through the menu options see page 14 Press to make or receive a call see page 14 Recall Call Waiting button Keypad For use with a switchboa
4. The current setting will be highlighted BOM Press the ON options button to switch message alert ON or press the OFF options button to switch it off Press the CLEAR button until you return to the standby screen Outgoing messages The outgoing message is the message your caller first hears when the answering machine picks up their call Your Quartet 3500 comes with 2 prerecorded outgoing messages to choose from as follows Answer and Record Your Quartet 3500 has a pre recorded Answer and Record outgoing message that allows your caller to leave a message Hello your call cannot be taken at the moment so please leave your message after the tone However you can record your own Answer and Record outgoing message if you wish see To record your own Answer and Record outgoing message see opposite Answer Only Your Quartet 3500 will play a pre recorded Answer Only outgoing message but will not allow your caller to leave a message Hello your call cannot be taken at the moment and you cannot leave a message so please call later However you can record your own Answer Only message if you wish see To record your own Answer Only outgoing message on page 40 Note You can only record your own outgoing messages via the handset 39 40 Quartet 3500 User Guide 5th Edition 3rd March 03 5271 To record your own Answer and Record outgoing message WV
5. The ringing handset user Q should press the TALK button to speak to the caller If the call is not answered within 20 seconds the original handset will ring If after a further 30 seconds the call is not taken then the caller will be disconnected Quartet 3500 User Guide 5th Edition 17th January 03 4393 General information Guarantee Your Quartet 3500 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the Quartet 3500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished product The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help s
6. The current setting will be announced and also shown on the base unit display To change the answer delay setting via the handset Press the UP or DOWN button until the display shows Answer Settings O W WIE Press the OK option button Press the UP or DOWN button until the display shows Answer Q Ielas WIH Press the OK option button The current setting will be highlighted Use the UP or DOWN button to highlight the setting you require from between 2 and 9 Q or TS Press the OK option button to confirm Press the CLEAR button until you return to the standby screen Audible message alert When new messages have been received your Quartet 3500 will beep every 10 seconds when audible message alert is switched ON The volume of the beep is at the volume you have set for the loudspeaker The default setting is OFF To set audible message alert via the base unit When the answering machine isin the idle mode Press and hold the SKIP button on the base unit to change the setting The prompt will announce M essage alert on off as appropriate Quartet 3500 User Guide 5th Edition 17th January 03 4393 To set audible message alert via the handset Press the UP or DOWN button D until the display shows Answer SeLiinas WIE Press the OK option button Press the UP or DOWN button D until the display shows Hessase Alert WIE Press the OK option button
7. button for 2 seconds The display will show Delete Whole Calls List Press the DEL button again to confirm If you decide not to delete the list press the SAVE options button The display will show Calls List Deleted and then will return to the standby screen 31 Quartet 3500 User Guide 5th Edition 17th January 03 4393 To use Call Waiting Call Waiting IMPORTANT To use Call Waiting you must first subscribe to the service from your Network Provider A quarterly fee is payable For more information on BT s Select Services call BT free on 0800 800 150 If an incoming call arrives while you are already engaged on a telephone call you will hear a soft beep every 5 seconds this beep is not audible to the person you are speaking to Instead of the engaged tone the second caller will hear an announcement to hold as you are aware that there is a second call Call Maitin Call Maitin S S You can answer the second call without disconnecting your first caller by pressing the CALL WAITING button The first caller will be put on hold When you have spoken to the second caller you can return to the first caller by pressing the CALL WAITING button again You can switch back and forth between the two calls without disconnecting either if you wish If you wish to disconnect the first call press the TALK button after speaking to the first caller The handset will then
8. leave a message as the Answer Only mode will not record incoming messages 41 42 Quartet 3500 User Guide 5th Edition 17th January 03 4393 To check or play your outgoing message via the base unit You can check and play your current outgoing message at any time via your Quartet 3500 base unit Press the ANS ON OFF button The prompt will announce either Answer on your outgoing message is and play your currently selected outgoing message Or Answer off The base display will show F flashing alternating with the number of the outgoing message currently selected 1 for Answer and Record and 2 for Answer Only To check or play your outgoing message via the handset You can check and play your current outgoing message at any time via your Quartet 3500 handset Pick up the handset A Press the UP or DOWN button D until the display shows Answer Settings Press the OK option button The display will show Answer Mode Press the UP or DOWN D button until the display shows Qutsoings Message Press the OK option button Use the UP or DOWN button to highlight the mode you want to set either Answer and Record or Answer Only Press the OK option button The display will show Gutsoins Hessase and the voice prompt will automatically announce via the handset Your outgoing message is and play your message Q Quartet 3500 User Guide 5th Editi
9. the C0 button when you arein standby mode The display will show either IM RANGE or OUT OF RANGE for a few seconds Your Quartet 3500 handset uses a telescopic aerial that should be pulled out when on a call to obtain the best signal and reception available To select an alternative channel during a call Your Quartet 3500 automatically scans the available radio channels and selects the best quality reception to use If you experience interference TVW during a call press the CHAN options button Your caller will momentarily be placed on hold The display will flash Seeking Channel and your handset will select an alternative channel and then return to your caller Car To cancel channel seeking at any time press the CLEAR button Quartet 3500 User Guide 5th Edition 17th January 03 4393 During a call you can adjust the volume of the handset receiver The earpiece volume will remain at the volume level you set until you adjust it again During a call Press the UP or DOWN button to increase or decrease the earpiece volume The display will show the current volume setting e g EERO As you increase or decrease the volume the boxes will show the volume level VOLUME BEBE Maximum VOLUME WULLI Minimum To adjust the earpiece volume Secrecy Music on hold When on a call you can talk to someone in the same room without your caller hearing To switch Secrecy on and off
10. D to scroll through to the entry you want to delete Press the DEL option button The display will show Delete Entry Press the DEL options button to confirm If you decide not to delete press the SAVE options button The display will show Entry Deleted and you will hear a confirmation beep Press the CLEAR button until you return to the standby screen Quartet 3500 User Guide 5th Edition 17th January 03 4393 Redial Your handset automatically saves the last 5 telephone numbers dialled into a redial list You can then redial any of the last 5 numbers called or copy numbers from the list into the directory or delete them from the redial list To automatically redial the last number called Press the TALK button and wait for the dialling tone Press the LNR button The last number you called will be shown on the display and dialled automatically To redial a number from the redial list Press the LNR button The last number you called will be shown on the display if you have this number stored in your directory the name associated with it will also be shown Use the UP or DOWN button to scroll through the redial list to the number you require D 5 Press the TALK button when the number you want to redial is displayed The number will be dialled automatically To copy a number from the redial list to the directory Note You will not be able to copy a numbe
11. Press the DOWN button until the display shows Security Code WIE Press the OK option button The display will show Enter a 3 digit PIN code of your choice Press the OK option button to confirm To switch your answering machine on remotely If you go out and forget to turn your answering machine on you can switch it on remotely Dial your telephone number Let the phone ring for 20 rings until you hear your outgoing message Press the x button Enter your 3 digit PIN code Press the 7 button within 8 seconds You will hear Answer On and your answering machine will now be switched on to answer incoming calls 53 54 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Note You cannot use this feature if you have BT Answer 1571 or Call Minder active as the call will be intercepted before the 20 rings Note If you have new messages they will be played after you have entered your security code Time saver The time saver feature is useful if you are out and want to ring in and check if you have received any new messages If your answering machine is set to time saver you can check whether you have new messages or not before your answering machine actually answers your call If you have new messages your answering machine will answer after 2 rings if you do not have any new messages it will not answer until 6 rings This enables you to hang up bef
12. To adjust the base ringer volume The base has 3 ringer volume settings Off Low and High The default setting is High A Press the UP or DOWN button until the display shows Fase Q Settings WIE Press the OK options button The display shows Ringer Volume WIE Press the OK option button The current ringer volume setting will be highlighted Use the UP or DOWN button to highlight which volume setting you require Off Low or High You will hear a sample ring for the High or Low settings WIE Press the OK option button to confirm Q You will hear a confirmation tone Press the CLEAR button until you return to the standby screen To change the base ringer melody The base has 3 ringer melodies to choose from 1 2 and 3 a Press the UP or DOWN button until the display shows Base Y Settings Press the OK options button a Press the UP or DOWN button D until the display shows Finger Melody Press the OK option button The current melody will be highlighted WV Quartet 3500 User Guide 5th Edition 17th January 03 4393 Use the UP or DOWN button to highlight which melody you require 1 2 or 3 You will hear a sample melody on each press Bela Press the OK options button to confirm You will hear a confirmation tone Press the CLEAR button until you return to the standby screen 25 Quartet 3500 User Guide 5th Edition 17th January 03 43
13. You can record your own Answer and Record outgoing message to use instead of the pre recorded message already available Your outgoing message can be up to 3 minutes long You can reinstate the pre recorded outgoing message later if you wish to see page 44 Pick up the handset Press the UP or DOWN button until the display shows AnsHer Settings BEER Press the OK option button Q Press the UP or DOWN button until the display shows Qutsoing Message BEE Press the OK option button The display will show Answer and Record BEE Press the OK option button The display will show Qutscins Message and will play your Answer and Record message immediately via your handset Press the NEW option button You will hear Please speak after the tone To end recording press After the tone speak your outgoing message into the handset Press the button when you have finished Throughout recording r will flash on the base unit display The prompt will announce Your outgoing message 1s and then play your message Note Recording checking or playing your outgoing message does not set it as the current outgoing message to be played when your answering machine takes a call you will need to set the answer mode see page 43 Quartet 3500 User Guide 5th Edition 3rd March 03 5271 To record your own Answer Only outgoing message You can record your own Answer Only outgoing
14. invalidate your guarantee and may damage the telephone The item code for the power supply unit is 872264 as stated on the underside of the base unit For the handset use only the approved rechargeable battery pack Under no circumstances should non rechargeable batteries be used Using unapproved batteries will invalidate your guarantee and may damage the telephone Radio signals transmitted between the handset and base may cause interference to some hearing aids Do not dismantle the handset or base station This could expose you to high voltages or other risks Contact the Helpline for repairs Never dispose of batteries in a fire There is aserious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The product may heat up when the battery pack is being recharged This is normal However to avoid damage we recommend that you do not place the product on antique veneered wood Do not expose your product to fire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord for the duration of the storm
15. machine Your Quartet 3500 can digitally record up to 13 minutes of messages with Message display on the each message lasting a maximum of base station 3 minutes As well as recording incoming messages you can record The table on the next page provides memos for other users an explanation of what is shown on the base station display You can operate your Quartet 3500 oo from e The base unit e The handset e Remotely from any external Touchtone telephone Your Quartet 3500 comes with two pre recorded outgoing messages Answer and Record or Answer Only see page 39 but if you wish you can record your own see pages 40 41 35 36 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Message display LED DISPLAY DEFINITION Blank Power off C amp flashing Day Time needs to be set a 9 Answer on mode 0 9 messages 3 flashing 10 59 messages Indicating more than 9 messages stored Power on but answer off mode Alternating The display flashes between a with dash and the number of 8 3 messages saved in the memory flashing Handset menu and Remote access in progress E flashing Error F flashing Memory full F flashing Message paused Pats When selecting or playing Answer amp Record outgoing message Fe When selecting or playing Answer Only outgoing message r flashing M
16. message to use instead of the pre recorded message already available Your outgoing message can be up to the maximum recording capacity of 12 minutes but it is advisable that you try to keep it shorter to allow time for recording memos or incoming messages if you decide to set the alternative Answer and Record outgoing message Your own outgoing message will replace the Answer Only pre recorded outgoing message It is possible to reinstate the original message later if you wish to see page 44 Pick up the handset Press the UP or DOWN button o until the display shows AnsHer Settings Wy Press the OK option button BEE The display will show Ansuer Mode Press the UP or DOWN button D until the display shows Qutsoing Hessase Press the OK option button O Use the UP or DOWN button Ww to scroll to Answer Onla Press the OK option button The display will show Qutsains Message and will play your Answer Only message immediately via the handset Press the NEW option button You will hear Please speak after the tone To end recording press After the tone speak your outgoing message into the handset Press the button when you have finished Throughout recording r will flash on the base unit display The prompt will announce Your outgoing message is and then play your message Note When recording your own Answer Only outgoing message please remember not to invite your caller to
17. shown on the display O Press the UP or DOWN button to select either Tone or Pulse Press the OK option button to confirm You will hear a confirmation beep To insert a pause in a stored number With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line If so press the LNR button to insert a pause before entering the telephone number To use the recall button cai You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Select Services Pause Maitin Quartet 3500 User Guide 5th Edition 17th January 03 4393 Help and advice If you have any problems using your Quartet 3500 this section will give you the most common easy to follow solutions Telephone problems e Buzzing poor reception e Answering machine not recording incoming messages Possible cause Handset and base aerials not extended Answering machine set to Answer Only outgoing message Solution Extend both aerials Check your outgoing message see page 42 and ensure the answering machine is set to Answer and Record see page 43 Make sure you have not invited your caller to leave a message in your own recorded Answer Only outgoing message e No dia
18. up and personalising Index 65 your answering machine 35 Message display on the base station 35 Not Answer delay 37 SUS i message alert 38 In this user guide we ve included utgoing messages 39 ae ye helpful tips and useful notes They are shown in a white box like this Quartet 3500 User Guide 5th Edition 17th January 03 4393 Introduction Your Quartet 3500 is designed for ease of use and made to the high standards set by BT You can expect your Quartet 3500 to provide many years of quality service Please read the instructions carefully before use and keep this user guide for future reference For your records Date of purchase Place of purchase Serial number on the underside of the base unit For guarantee purposes proof of purchase is required so please keep your receipt Unpacking your Quartet 3500 Check that your Quartet 3500 is complete If anything is missing please contact your place of purchase immediately Quartet 3500 handset Quartet 3500 base unit Power supply unit Telephone line cord 3 handset fascias 1 already fitted on the handset HELPLINE If you have problems with your phone call the Quartet 3500 Helpline on 0870 605 8047 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Safety information General Only use the power supply unit included with the product Using an unauthorised power supply will
19. 3 ringer melodies to choose from 1 and 3 Press the UP or DOWN button until the display shows Handset Settings O Q WIE Press the OK options button Press the UP or DOWN button D until the display shows Finger Melody WIE Press the OK option button The current melody will be highlighted Use the UP or DOWN button to highlight which melody you require 1 2 or 3 You will hear a sample melody on each press Q Press the OK option button to confirm You will hear a confirmation tone Press the CLEAR button until you return to the standby screen To change the handset page melody The handset has 3 page melodies to choose from 1 2 and 3 Press the UP or DOWN button until the display shows Handset Q Settings Press the OK option button A Press the UP or DOWN button D until the display shows Fase Helods Press the OK option button 27 28 Quartet 3500 User Guide 5th Edition 17th January 03 4393 The current melody will be highlighted Use the UP or DOWN button to highlight which melody you require 1 2 or 3 You will hear a sample melody on each press V WIE Press the OK option button to confirm You will hear a confirmation tone Press the CLEAR button until you return to the standby screen gt To switch the handset key tones ON or OFF Press the UP or DOWN button until the display shows Handset Settings WY WIE Press the
20. 93 Handset settings To lock or unlock the keypad 2 DE 26 You can lock the keypad so that it cannot be used accidentally while carrying it around IMPORTANT If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112 Press the CLEAR button Press the button The keypad is now locked The display will show th icon If you press any button now the display will show Fress Clr Then To Unlock Keys To unlock the keypad press the CLEAR button and then the button again The icon will disappear and the clock will return To adjust the handset ringer volume O Q The handset has 3 ringer volume settings Off Low and High The default setting is High Press the UP or DOWN button until the display shows Handset Settings Press the OK option button Q Press the UP or DOWN button until the display shows Ringer Yolume Press the OK option button Q The current ringer volume setting will be highlighted Use the UP or DOWN button to highlight which volume setting you require Off Low or High You will hear a sample ring for the High or Low settings Quartet 3500 User Guide 5th Edition 17th January 03 4393 WIE Press the OK option button to confirm You will hear a confirmation tone Press the CLEAR button until you return to the standby screen To change the handset ringer melody The handset has
21. OK options button Press the UP or DOWN button until the display shows Kes Tones Q WIE Press the OK option button The current setting will be highlighted WI Press either the OFF or ON options button You will hear a confirmation tone if you switch the key tones ON Press the CLEAR button until you return to the standby screen Note Please note that if you switch the handset keytones off you will not hear any confirmation tones when altering the Quartet 3500 settings Quartet 3500 User Guide 5th Edition 17th January 03 4393 BT Select Services Caller Display IMPORTANT To use Caller Display you must first subscribe to the service from your Network Provider A quarterly fee is payable For more information on BT s Select Services call BT free on 0800 800 150 If you have subscribed to your Network Provider s Caller Display Service you will be able to see your caller s number on your handset display provided it is not withheld prior to answering the call For example your handset display will look like this If you have your caller s name and number stored in the directory you will see the name on the display Note It may take a couple of seconds for the display to show the telephone number or name for an incoming call The display will initially display External followed by the number Calls list The Calls list holds up to 30 telephone numb
22. To get the longest possible life from your battery take the handset off the base unit for a few hours each day Call security Your Quartet 3500 has its own digital security code that prevents other cordless phone owners from using your phone line This ensures that you are charged only for calls using your phone However all approved cordless phones use radio signals to communicate between the base unit and cordless handset units It is therefore possible that your conversations could be overheard by other people on their cordless phones or on ordinary radios that use the same radio frequencies As this problem applies equally to all similar cordless phones currently available in the UK call privacy cannot be guaranteed However the security coding prevents unauthorised use of your line 61 62 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone and pulse dialling and timed break recall If in doubt please consult your service provider Switchboard use To set the dialling mode a Press the UP or DOWN button D until the display shows Fase Settings MIE Press the OK option button Press the UP or DOWN button until the display shows Dial Y Mode MIE Press the OK option button The current dial mode setting will be
23. Use the UP or DOWN button to scroll through the directory to find the entry you want Or To search alphabetically press the relevant keypad number for example to find TOM press the 8 button and scroll through the entries under T When the entry you want is displayed press the TALK button to dial the number 19 20 Quartet 3500 User Guide 5th Edition 17th January 03 4393 To edit a name and number in the directory Press the DIRECTORY option button The first entry in the directory will be displayed Use the UP or DOWN button to D scroll through the directory to find the entry you want to edit DIU Press the EDIT option button The display will show Edit Hame and the name will have a cursor flashing after it Press the CLEAR button to delete it character by character Enter the new character s using the letters on the keypad its Hi buttons Bela Press the OK option button to confirm The display will show Edit Humber and the number will have a cursor flashing after it Press the CLEAR button to delete all unwanted digits Ep TAS Enter the new digit s ia Press the SAVE option button to confirm The display shows Ertr Saved Press the CLEAR button until you return to the standby screen To delete a name and number in the directory Press the DIRECTORY option button The first entry in the directory will be displayed Use the UP or DOWN button
24. achine icon indicates that the answering machine is switched on Envelope icon indicates that you have new answer machine messages You must subscribe to your Network Provider s Caller Display and 1571 or Call M inder Service for these features to work Standby screen Backlit display LCD Battery icon Answering machine icon Time fy a i Di l 1571 icon Calls list counter Shows number of answering machine messages Calls list icon Directory icon Envelope icon Quartet 3500 User Guide 5th Edition 17th January 03 4393 Quick guide Quick guide to most commonly used handset settings and functions Function Answer a call End a call Button combination S Make a call S E Redial a number from the redial list Cae oe to scroll through to entry O to dial number displayed Store a number in the directory Dial a number in the directory display shows Enter Hame enter name using eel EA display shows Enter Humber enter the number BEHA oe to scroll through to entry press Q to dial number displayed Adjust the earpiece volume During a call press oe to increase or decrease volume Secrecy on off During a call press and release REH to switch ON Press and release again to switch OFF Transfer call to another handset During a call press figgtstes enter handset number to transfer to me View and dial the Calls list oe t
25. cations plc 2003 Registered Office 81 Newgate Street London EC1A 7A Registered in England No 1800000 Quartet 3500 Issue 1 1 03 5 Designed by The Art amp Design Partnership Limited Printed in China C 0168
26. e display will show Fress Pose On Bose Until Bose Beers Press and hold the base unit PAGE button When you hear a beep release the PAGE button The display will show Handset Resistered Your handset is automatically assigned the next available handset number F or example your Quartet 3500 handset is already registered as Handset 1 so if this is your first additional handset it will become Handset 2 if it is your second it will show Handset 3 and so on The handset will then show the standby screen To de register a handset Press the UP or DOWN Q button until the display shows Tle Resister Press the OK option button The display will show Te Resister This Handset Press the OK option button The display will show Handset e Resistered and then after a few seconds Fe Resister Handset 57 58 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Transferring calls You can transfer calls between handsets that are registered to the base unit To transfer a call During your call EINA Press the TRAN options button Your external caller will be put on hold and will hear music The display will show Transfer To Handset 4 Enter the handset number that mei you want to transfer the call to WIE Press the OK option button The called handset will ring and the display will show Transferring Call If you decide to cancel the call transfer press the CLEAR button
27. e loudspeaker volume will be set at 5 Press the VOL button on the base to increase the volume Press the VOL button on the base to decrease the volume The message display on the base will show the volume level on each press If you adjust the volume when the answering machine is not being used a beep sounds at each press When the volume reaches its highest or lowest level two beeps will sound Answer delay Answer delay sets the number of times your Quartet 3500 will ring before the answering machine picks up your call and starts playing the outgoing message Your Quartet 3500 will be set to answer after 6 rings You can change this setting to between 2 and 9 rings or time saver TS For more information on time saver see page 54 To change the answer delay setting via the base unit Press and hold the Skip button on the base unit until the current setting is announced then release Press and release the Skip button to move through the settings with each press the options will be announced and will also be shown on the base unit display i e 8 9 Time Saver 2 3 4 5 6 7 37 38 Quartet 3500 User Guide 5th Edition 17th January 03 4393 When you hear the setting you want do not press the Skip gt button again After a short delay your chosen setting will be announced To check the answer delay setting Press and release the Skip gt button on the base unit
28. ear a short beep then the default pre recorded outgoing message Quartet 3500 User Guide 5th Edition 17th January 03 4393 Using the answering machine via the base unit At the start of each message the number of the message is announced The message number will also be shown on the base unit display Note Press the button at any time during playback to stop messages playing To playback new messages only To playback all messages a Press and hold the PLAY button Press the PLAY button The prompt will announce The prompt will announce You have n messages Your message s will be played back starting with the first message received Both new and old messages will be played You have n new messages or You have no new messages Your new message s will be played back starting with the first message received 45 46 Quartet 3500 User Guide 5th Edition 17th January 03 4393 To pause a message during playback While listening to a message press the PLAY button The message will be paused You will hear a beep every 10 seconds and the message display will show F flashing J Press the PLAY button again to resume playback To skip forward and backward through messages including fast forward playback During playback Press the SKIP button to skip forwards to the next message 9 9 If you press and hold the SKIP
29. ection beginning on page 63 or contact the Helpline on 0870 605 8047 for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent TecLogic on 01672 564444 or a local qualified repairer 59 60 Quartet 3500 User Guide 5th Edition 17th January 03 4393 If you have to return your product Prior to returning your product please read the Help section on page 63 or contact the Helpline on 0870 605 8047 for assistance If you still feel you have to return your product pack the base station and handset securely preferably in the original packaging All parts must be returned including line cords power supplies and original batteries Please note that we can not take responsibility for goods damaged in transit Technical information How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your Quartet 3500 has a REN of 1 A total REN of 4is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types the
30. ers and they are stored in the order they were received The caller s details are stored in the Calls list whether you answered the call or not If a call is received when the list is full the oldest entry will be deleted automatically w Call is received in the Calls icon will flash on the display and the calls counter above the will show how many new calls you have received You need to press the option button to enter the Calls list 29 30 Quartet 3500 User Guide 5th Edition 17th January 03 4393 New icon indicates that there are new unviewed calls in the list Hew lt i4 51 22 Jul aaga SaaS Tel tors When the display shows HEH after the time and date it means that it is a new call that has not been viewed yet When all calls have been viewed HEH will disappear and the call counter will return to amp You can view scroll through dial and delete numbers in the list and copy numbers to the directory To view and dial a number in the Calls list Press the CALLS LIST option button The most recently received number or name will be shown Use the UP or DOWN button to scroll through the list Q To dial a number in the list press the TALK button when the number you require is displayed The number will be dialled automatically and the display will show Callina To copy a number in the Calls list to the directory Press the CALLS LIST option butto
31. es press 2 To play new messages press 3 gt N w SP To skip back during messages press 4 o S S LS To delete during messages press 5 To skip forward during messages press 6 To set answer on or off press 7 To hear the outgoing message menu press 8 009090 55 56 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Using Quartet 3000 additional handsets You can buy and use up to four more Quartet 3000 additional handsets with your Quartet 3500 to extend your phone system without needing to install extension sockets for each new phone Each additional handset is supplied with its own charger and user guide but the following information will tell you how to register and use an additional handset with your Quartet 3500 Note You must charge your additional handset for 24 hours before registering it Registering your handset You must register your Quartet 3000 additional handset before it can be used with your Quartet 3500 base unit To register a Quartet 3000 additional handset Please ensure you only have the handset you wish to register ready when following the instructions below Once charged your additional handset will show the following screen Register Handset 7 Quartet 3500 User Guide 5th Edition 17th January 03 4393 MIE Press the OK options button Th
32. essage for another user M emos can be of any length up to the maximum recording capacity 12 minutes but you should try to keep them short to allow time for recording incoming messages Note You cannot record a memo using the base unit To record a new memo message Pick up the handset a Press the UP or DOWN button D until the display shows Record Heno WIE Press the OK option button The prompt will announce Please speak after the tone To end recording press After you hear the beep speak your memo into the handset The display will show Ta Ena Recording Press Press the button to end recording The display will return to the standby screen Your memo is now stored and can be played back later M emos are stored in the same way as incoming messages so the message counter on the handset and base will increase by one The memo can be played back in the same way as incoming messages 51 Quartet 3500 User Guide 5th Edition 17th January 03 4393 If you decide to take the call Call screening Q press the TALK button Call intercept Recording will stop automatically You can let your answering machine pick up a call even if you are in This allows you to identify your caller and decide whether to take the call If you want to end call screening and let the answering machine take the call and finish recording the M ake sure the volume is set to an message pre
33. essage recording memo outgoing message or incoming message tor2to9 Setting or reading answer delay 8 8 Counting down To switch the answering machine ON OFF You can switch the answering machine on and off using the base or the handset Switch on off using the base Press and release the ANS ON OFF button to switch ON or OFF If you hear Answer on your outgoing message is the answering machine is switched ON and is ready to answer incoming calls and record any messages unless Answer Only is selected which is an advisory announcement only and does not allow messages to be recorded The display on the base unit shows the number of messages stored in the memory If you hear Answer off the answering machine is switched OFF The display on the base unit will flash between a dash and the number of messages saved in the memory Quartet 3500 User Guide 5th Edition 17th January 03 4393 Switch on off using the handset Press the UP or DOWN button until the display shows Answer off On Press either the OFF or ON option button Your chosen setting will be announced Answer on your outgoing message is or Answer off If the answering machine is switched ON the handset display will show the To adjust the base unit loudspeaker volume Oe The loudspeaker volume ranges from 0 9 plus H where Ois off and H is the maximum level Th
34. gt button the current message will be played at 1 2 times the speed fast for ward playback Press the 4 SKIP button to return to the start of the current message Press again to return to the start of the previous message To delete an individual message During playback Press the red DELETE button The prompt will announce M essage deleted The message is not deleted yet but at the end of playback when there is an 8 second countdown followed by a confirmation tone Let the countdown reach 0 and all the selected messages are deleted and the remaining messages are saved Quartet 3500 User Guide 5th Edition 17th January 03 4393 To delete all messages When all messages have been played the prompt will announce End of messages To delete all messages press delete The display counts down from 3 amp During the countdown press the red DELETE button The prompt will announce All messages deleted At the end of the countdown there will be a confirmation tone If you decide not to delete press the STOP button during the 8 0 countdown All messages will be saved including any marked for deletion 47 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Using the answering machine via the handset Ploy messages BT All Press the NEW options button to play new messages only The prompt will announce You have n new messages and
35. he CLEAR button until you return to the standby screen Quartet 3500 User Guide 5th Edition 17th January 03 4393 Paging To delete all numbers from the redial list You can page the handset from the base unit to alert a handset user that they are wanted or to locate a missing Press the LNR button Pause The last number you called will be shown on the display Press and hold the DEL option button for 3 seconds The display will show Delete Whole Redial List If you decide not to delete all numbers press the SAVE option button Press the DEL option button to confirm The display will show Redial List Deleted Press the CLEAR button until you return to the standby screen handset However paging calls cannot be answered by a handset To page the handset Press the PAGE button on the base unit The handset s will ring The base unit will also ring to confirm paging is working You can stop paging at any time by pressing the PAGE button on the base unit or any button on the handset s If you press the TALK button you will stop the paging but will also seize the line Press the TALK button a second time to clear the line Paging will continue to ring for approximately one minute If the paging is not answered after this time your handset will return to standby 23 24 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Base unit settings
36. he cursor will flash underneath ar Enter the name using the Enter the telephone number E mmi letters on the keypad buttons mm you want to store including the dialling code Note If you enter a digit incorrectly You can change between upper and use the CLEAR button to lower case by pressing the a opti on delete it and then enter the button and enter a space between correct digit characters by pressing the 1 button When you have entered the twice You can also use the and number correctly press the buttons for other punctuation SWE SAVE option button to confirm characters Quartet 3500 User Guide 5th Edition 17th January 03 4393 The display will show Entry Saved and then show the name and number you have entered Press the CLEAR button until you return to the standby screen Please note that you MUST enter a name and a number if you do not your entry will not be stored and the display will show Error The display will then return to the name entry field Note Stored numbers can include switchboard and network services that use the and buttons as well as PAUSE and RECALL functions To enter a paus in a directory number press the amp button To view and dial a name and number in the directory Press the DIRECTORY option button The first entry in the directory will be displayed if there are no entries in the directory the display will show Tirectors Emrts
37. ighlighted Press either the OFF option HO Dutton or the ON option button to switch 1571 OFF or ON You will hear a confirmation tone When switched ON the 1371 icon will remain steady on the display to indicate that the handset is ready to check for voice mail messages The i371 icon on the handset and the green light on the base unit will flash to indicate when you have new voice mail messages and will keep flashing until you have listened to all of your messages Press the CLEAR button until you return to the standby screen Press the UP or DOWN button 33 34 Quartet 3500 User Guide 5th Edition 17th January 03 4393 To access your voice mail Q Press the TALK button Press the 1571 option button if it is displayed on the handset display screen as this indicates you have a new voice mail message Or E BEX Dial 1571 to access your network answering service and follow the announcements to play save and delete your messages using the keypad Note The1571 voice message indication icon is activated by an interrupted dial tone which you can hear when you pick up your phone BT Select Services such as Call Diversion and Call Barring also use interrupted dial tone so therefore they will cause the i571 icon to flash on the handset even if no messages have been left Quartet 3500 User Guide 5th Edition 17th January 03 4393 Setting up and personalising your answering
38. isk of the phone being answered before the batteries are charged which may prevent them from reaching maximum capacity Charge the handset Your handset comes with a rechargeable battery pack pre installed but the battery pack will need charging When you first use your Quartet 3500 the rechargeable battery pack in the handset needs charging for 24 hours Place the handset on the base unit ensuring the contacts are touching The red CHARGING light will come on The charging light will remain constantly lit while the handset is placed on the base unit even when the handset batteries are fully charged Note When fully charged and in good condition the handset will provide up to 7 hours talktime or 72 hours standby If you are making a call and the handset battery is running low you will hear a warning tone every 10 15 seconds Place the handset on the base unit to recharge H owever the charge capacity of rechargeable batteries will reduce with time as they wear out so reducing the talk standby time of the handset Eventually they will need to be replaced New battery packs can be obtained from the Helpline Please see page 60 for instructions on how to install a new battery pack 11 12 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Note cont 6 To set the day To get the longest possible life from your battery leave the handset off the O Press the UP or DOWN butto
39. lay your page 45 your messages and messages see outgoing message see page 42 memos see page 46 page 45 Quartet 3500 User Guide 5th Edition 3rd March 03 5271 MENU STRUCTURE Answer fo E On Record Memo Answer and Record Answer Settings Answer Mode Answer Only Outgoing Message Answer and Record Outgoing Message New OK Play Answer Only Outgoing Message New OK Play Day Setting Sunday etc 23456789TS Answer Delay Message Alert Off e 3 Security Code Handset Settings Time Setting 00 00 Ringer Volume Off Low High Ringer Melody Page Melody 53 Key Tones off Ringer Volume Off Low High Ringer Melody Check 1571 1571 BT Answer off On Dial Mode Tone Pulse Handset De Registered De Register This Handset Register Handset Press Page On Base Until Base Beeps Handset Registered Quartet 3500 User Guide 5th Edition 17th January 03 4393 Quick guide to handset display icons Battery icon flashes when handset is on base and being charged Battery icon to indicate battery low Directory icon Telephone icon flashes to indicate that new calls have been received in the Calls list t BT 1571 icon indicates that the 1571 voice mail detection feature is switched on Flashes to indicate new voice mail messages have been received Keypad lock icon indicates that the keypad lock feature is switched on Answer m
40. lete individual messages during playback During playback Press the DEL option button Playback of the message is stopped and the prompt will announce M essage deleted 49 50 SAVE Quartet 3500 User Guide 5th Edition 17th January 03 4393 Playback of the next message will begin The message has not actually been deleted at this point but it has been marked for deletion At the end of message playback there will follow an 8 second countdown When the countdown reaches 0 all marked messages will be deleted When all messages have been played back if all messages have been marked for deletion the prompt will announce End of messages All messages deleted The display will show Deleting messages and the countdown from 8 0 will begin To delete messages let the counter reach 0 If you do not want to delete messages press the SAVE option button To delete all messages When all messages have been played back the prompt will announce End of messages To delete all messages press delete The display will show End of messages and counts down from 8 0 Press the DEL option button during countdown The prompt will announce All messages deleted If you do not want to delete SVS messages press the SAVE option button Quartet 3500 User Guide 5th Edition 17th January 03 4393 Memos A personal memo can be recorded on your Quartet 3500 and left as a memo m
41. lling tone e Telephone will not dial out or cannot receive calls e Handset does not ring Telephone not connected to telephone line Mains disconnected Power cut Handset battery pack is discharged Handset not registered Handset ringer set to Off Plug the telephone into the telephone line Ensure the power supply is correctly connected and switched on Wait until the power is restored Replace handset on base unit for 10 seconds and try again If this does not work disconnect the handset battery from the handset for 10 minutes Also disconnect the mains power Then reconnect the base unit to the mains then replace the handset on the base unit for 10 seconds and try again Place the handset on the base unit and recharge it for 24 hours ensuring the CHARGING light is on Register the handset see page 56 Set ringer volume see page 26 63 64 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Telephone problems Possible cause Solution e You have dialling tone but the telephone will not dial out You may be trying to use tone dialling on a pulse dialling exchange You are connected to a PBX and are not dialling the access code See page 62 to change to pulse dialling Use the PBX access code See page 62 for more information on switchboard use e Base unit does not ring but lights show on base unit e Callers are faint e Interference e B
42. n The most recently received number will be shown Use the UP or DOWN button to scroll through the list to the number you want to copy W lA Press the COPY option button The display will show Enter Hane Enter a name using the keypad as shown on page 18 To store a name and number in the directory Press the OK option button The display will show Enter Humber Ht Edit the number if you need to by using the CLEAR button to delete any unwanted digits Quartet 3500 User Guide 5th Edition 17th January 03 4393 Vial Press the SAVE option button to confirm The display will show Entrs Saved Cor Press the CLEAR button until you return to the standby screen To delete a number from the Calls list Press the CALLS LIST option button The most recently received number will be shown A Use the UP or DOWN button D to scroll through the list to the number you want to delete Press the DEL options button The display will show Ielete Entry Press the DEL option button again to confirm If you decide not to delete press the Save options button The display will show Entry telete and then return to the next entry in the Calls list Press the CLEAR button until you return to the standby screen To delete the whole calls list Press the CALLS LIST option button The most recently received number will be shown Press and hold the DEL options
43. n base unit for a few hours each day D until the display shows Answer Settings Press the OK option button When the handset has A Press the UP or DOWN been charged for 24 hours y button until the display shows plug the line cord into the Toy Setting telephone Wall socket Press the OK option button The display will show Sunday A Use the UP or DOWN button to scroll to the correct day Press the OK option button to confirm Press the CLEAR button until you return to the standby screen Telephone line cord Quartet 3500 User Guide 5th Edition 17th January 03 4393 Press the UP or DOWN button until the display shows W Handset Settings WIE Press the OK option button The display will show Time setting WIE Press the OK option button The first digit will be flashing mara Enter the current time in 24 mat hour format e g 82 24 Be GH Press the OK option button to confirm You will hear a confirmation tone Press the CLEAR button until you return to the standby screen Note If you subscribe to a Caller Display Service from your Network Provider the time will be set when you receive your first call QO Changing your handset fascias There are 3 removeable handset fascias to choose from one is fitted already on the handset Press in the centre of the fascias and slide upwards to take off To put a new fascia on slide the fascia down onto the handset maki
44. name and number Switchboard compatibility Switchboard use Technical information Time saver Time set Telephone line cord Tone dialling Transfer a call Unpacking Voice mail indication Volume base ringer earpiece handset ringer loudspeaker 46 24 26 52 17 61 53 12 10 49 18 62 62 60 54 13 12 62 58 33 24 17 26 37 67 Quartet 3500 User Guide 5th Edition 17th January 03 4393 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby Suncorp Technologies declares that this Quartet 3500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the Quartet 3500 is published on the website http www suncorptech com bt Quartet 3500 User Guide 5th Edition 17th January 03 4393 eth Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommuni
45. ng sure that it clips into place securely Your Quartet 3500 is now ready for use Helpline If you have any difficulties setting up your Quartet 3500 please call the Helpline on 0870 605 8047 13 14 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Using the telephone OPTION buttons UP and DOWN buttons me Your Quartet 3500 has a menu driven display The UP and DOWN buttons allow you to scroll through the menu and the OPTION buttons below the display allow you to select options within each menu Note To quit a menu at any time press the CLEAR button This will take you back one step To return to the standby screen keep pressing the CLEAR button Making and receiving calls To make an external call Lift the handset off the base unit Press the TALK button The green In Use light on the base unit begins to flash and the handset display will show the icon while it is in use Q Listen for the dialling tone ED BEX Dial the number you want Preparatory dialling First enter the number to be dialled The number is shown on the display If you make a mistake press the CLEAR button to remove any incorrect digits Quartet 3500 User Guide 5th Edition 17th January 03 4393 If you have entered the T j Il number correctly press the Q TALK button to dial the a The display will show When the phone rings Calling The handset display will sho
46. nswer Mode BT A or Qto highlight either Answer and Record or Answer Onde ok Play new messages Using the base Using the handset Press and hold Record memo message or Quntil display shows Record Hemos EA after tone speak memo then press Adjust base unit loudspeaker volume to increase volume to decrease volume Quartet 3500 User Guide 5th Edition 17th January 03 4393 In this guide Note There is a detailed Index at the back of this guide see page 65 At a glance 1 Using the answering machine Menu structure 3 via the base unit 45 Using the answering machine Quick guides a via the handset 48 Introduction 8 During message playback 49 Memos Sil Safety information 9 Call screening Call intercept 52 Setting up 10 Remote access 53 Using the telephone 14 Time saver me ons Operating the answering Making and receiving calls 14 machine remotely 55 Call timer 15 T Secrecy Music on hold 17 Using Quartet 3000 additional 50 Name and number directory 18 handsets 56 Redial 21 Registering your handset 56 Paging 23 Transferring calls 58 Base unit settings 24 General information 59 Guarantee 59 Handset settings 26 If you have to return your product 60 F Technical information 60 BT Select Services 29 Batteries 60 Caller Display 29 Call security 61 Calls list 29 Switchboard compatibility 62 Call Waiting 52 Switchboard use 62 1571 Voice mail indication 33 Help and advice 63 Setting
47. o scroll through list to dial entry disp aed press N Adjust handset ringer volume or Y until display shows Handset Settinas WA display shows Ringer Yolume BIA to select volume required M Adjust base ringer volume or until display shows Base Settinss WMA display shows Ringer Volume BJ to select volume required M9 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Quick guide Quick guide to most commonly used answering machine settings and functions Function Switch answering machine ON OFF Using the base Using the handset Button combination Press and release or until display shows Answer Off Cn press either or BE Record own Answer and Record outgoing message Aor Q until display shows Answer Settinas MA Aor until display shows Qutsoina Messages Ea display shows Answer and Records MA EEM after tone speak message then press Record own Answer Only outgoing message A or QW until display shows Answer Settings EA Aor Q until display shows Gutscins Messages DA Aor Q until display shows Answer Ordos EA RA after tone speak message then press Set answer mode Using the base Using the handset Press and hold the button until you hear Please select outgoing message then release the button Press for Answer and Record or Gee for Answer Only G or until display shows Answer Settings MA Aor Q until display shows A
48. on 17th January 03 4393 Press the CLEAR button until To set the answer mode via you return to the standby the handset screen Pick up the handset Answer mode Press the UP or DOWN button Q until the display shows Answer You can select either Answer and Settings Record or Answer Only mode Please Press the OK option button note that Answer Only mode does not allow your caller to leave a message ay Press the UP or DOWN button D until the display shows Answer Mode Press the OK option button a Use the UP or DOWN button Q to highlight the mode you To set the answer mode via the base unit Press and hold the ANSWER ON OFF button want to set either Answer and i Record or Answer Only until you hear Please select outgoing message then Press the OK option button release the button to confirm The voice prompt f will automatically announce Either your chosen outgoing message To set Answer and Record via the handset press ane rae MES Cer Press the CLEAR button until tton puko you return to the standby Or screen To set Answer Only press and release the SKIP button Your chosen setting will be announced over the base speaker 44 Quartet 3500 User Guide 5th Edition 17th January 03 4393 To delete your own outgoing message and re instate the pre recorded outgoing message via the handset Pick up the handset A Press the UP or DOWN button until the di
49. ore you are connected saving you time and the cost of a call See page 37 to set the answer delay to time saver To check for messages remotely Dial your telephone number and wait When you hear your outgoing message press the button You will hear Please enter your security code Enter your 3 digit PIN code If you have new messages you will hear You have n new messages and your messages will be played back If you have no new messages you will hear You have no new messages to hear main menu press 1 You have 8 seconds to press the 1 button before your answering machine hangs up Note If you enter your security PIN code incorrectly you will hear Incorrect security code please enter your security code Re enter your security PIN code If you enter it incorrectly the second time you will hear Incorrect security code thank you for calling and will then hang up Quartet 3500 User Guide 5th Edition 17th January 03 4393 Operating the answering Oj To set a new security code machine remotely presa 1 To hear main menu press 1 When you have accessed your answering machine remotely you can operate it using the keypad numbers on the phone you are using The remote access main menu The main menu lets you operate a range of answering machine functions remotely Simply follow the instructions as announced To play all messag
50. r in the redial list to the directory if the directory is already full If you try to the display will show Directora Full You will need to delete a number in the directory first see page 20 Press the LNR button Pause The last number you called will be shown on the display Use the UP or DOWN button to scroll through the redial list to the number you require Q 21 ee WA Press the COPY option button Ht Quartet 3500 User Guide 5th Edition 17th January 03 4393 The display will show Enter Hame Enter a name using the keypad as shown on page 18 To store a name and number in the directory WIE Press the OK option button The display will show Edit Humber Edit the number if you need to by pressing the CLEAR button to delete any unwanted digits Gam Press the SAVE options button to confirm The display will show Ertra Saved Press the CLEAR button until you return to the standby screen To delete a number from the redial list Press the LNR button Pause Q The last number you called will be shown on the display Use the UP or DOWN button to scroll through the redial list to the number you require Press the DEL option button The display will show Delete Entra If you decide not to delete the number press the SAVE options button Press the DEL option button to confirm The display will show Entry Deleted Press t
51. rd PBX and BT Select Services see pages 19 and 62 Also allows you to use the Call Waiting feature see page 32 Last number redial Pause button Redials up to 5 of the last numbers called or press to enter a pause in a stored number see page 21 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Power In use 1571 light The green light comes on when connected to the power supply and flashes when in use or when you have anew BT Answer 1571 message see page 33 Aerial Should be extended to obtain the best signal and reception available see page 10 Base unit Message display LEDS Indicates when the answering machine is on or off and when the power is on Charging light The red light comes on to indicate charging when the handset is on the base Also shows the number of messages stored and answering machine status information see page 36 Skip backward Lets you skip backwards through your messages and memos see page 46 Volume buttons Use to adjust the base unit loudspeaker volume see page 37 Delete button Deletes recorded messages and Page button memos see page 46 Press to page the handset see page 23 Answer on off button Stop Skip forward Play button Switches the answering machine To stop message Lets you skip Lets you play and on and off see page 36 Also playback see forwards through pause your allows you to check or p
52. re is no guarantee of ringing even when the REN is less than 4 Please note that any additional handsets and chargers registered to the base unit will not add to the REN figure Only use approved power supply item code 872264 Only use approved batteries item code 006988 These products are available from the Quartet 3500 Helpline 0870 605 8047 Batteries Although the batter y pack is rechargeable it will eventually need to be replaced see below for details on how to replace the batter y pack To replace the battery pack Remove the battery cover by pressing down on top of the lid and slide the cover off Quartet 3500 User Guide 5th Edition 17th January 03 4393 Unplug the white connector and remove the old battery pack u a r m i kap m S Plug the new battery pack connector in and lower the battery pack into recess then replace lid Note When fully charged and in good condition the handset will provide up to 7 hours talktime or 72 hours standby If you are making a call and the handse battery is running low you will hear a warning tone every 10 15 seconds Place the handset on the base unit to recharge However the charge capacity of rechargeable batteries will reduce with time as they wear out so reducing the talk standby time of the handset E ventually they will need to be replaced New batteries can be obtained from the Helpline on 0870 605 8047 Note cont
53. ring Press the TALK button again and continue with the second caller The second caller will only be charged for their call from the moment you answer and not while they are waiting for your initial contact Quartet 3500 User Guide 5th Edition 17th January 03 4393 1571 Voice mail indication This feature will only work if you have subscribed to BT Answer 1571 or Call Minder and switched the 1571 feature ON BT Answer 1571 and Call Minder are automated answering services located at your local telephone exchange which will take messages when you are out engaged on another call or on the internet To enable your Quartet 3500 to let you know you have messages you must first subscribe to a BT messaging service BT Answer 1571 is a basic answering service and is completely free of charge to BT customers To activate the service dial Freefone 0800 003 800 For information on Call Minder call BT on Freefone 0800 800 150 This is a chargeable ser vice To switch 1571 voice mail indication ON OFF The 1571 feature is defaulted as OFF so you will need to switch the feature ON if you want your handset to indicate when you have new voice mail messages until the display shows Base Y Settings Press the OK option button Press the UP or DOWN button Q until the display shows Check 137i BT Answer Press the OK option button The display will show 1571 The current setting OFF or ON will be h
54. scias Fast forward message playback 31 20 46 49 44 22 20 19 20 18 19 17 15 13 46 49 Guarantee information Handset additional aerial charging fascias keytones on off melody range register additional ringer Help Helpline Inductive Coupler Keypad lock unlock Key tones on off Location of product Make a call M elody base handset Memo Menu structure On off 1571 answering machine key tones secrecy Outgoing messages check or play via base 59 56 10 11 13 28 27 16 56 26 63 15 26 28 10 14 24 27 51 33 36 28 17 39 42 Quartet 3500 User Guide 5th Edition 17th January 03 4393 check or play via handset record Answer and Record record Answer only set answer mode via base set answer mode via handset Paging Page melody Pause Phone socket Play messages via base via handset Power supply unit Preparatory dialling Pulse dialling Quick guide to answering machine settings Quick guide to handset settings Range of handset Recall Receive a call Record outgoing message memo Redial Registering a handset Remote access REN Returning product Ring delay 42 40 41 43 43 23 27 19 62 12 45 48 10 14 62 16 62 15 40 41 51 21 56 53 60 60 37 Ringer base handset Safety information Screening calls Secrecy Security coding Security PIN code Set day and time Setting up Skip forward backward during playback Standby screen Store
55. splay shows Answer W Settings WIE Press the OK option button a Press the UP or DOWN button Q until the display shows Qutsoing Messoge Press the OK option button Use the UP or DOWN button to select the outgoing message you want to delete either Answer Only or Answer and Record Press the OK option button The display will show Qutscing messasae and the handset voice prompt will automatically announce the outgoing message to be deleted Press the DEL option button during message playback to delete it and re instate the pre recorded message The prompt will announce Your outgoing message is and the original prerecorded Q outgoing message will be played Press the CLEAR button until you return to the standby screen Note You cannot delete the prerecorded outgoing messages If the current outgoing message selected is the pre recorded message and you try and delete it you will hear a beep and the pre recorded message will be played to you To delete your own outgoing message and re instate the pre recorded outgoing message via the base unit You can delete your personalised outgoing message and return to your Quartet 3500 s pre recorded outgoing message First select the outgoing message you want to delete see opposite column on this page Whilst your selected outgoing message is playing press the DELETE button on the base unit The message will stop playing and you will h
56. ss the audible level see page 37 Allow the CLEAR button incoming call to be answered by the answering machine as normal You will hear the caller begin to leave a message To screen a call from the base unit To screen a call via the While listening to your caller handset when the handset leaving a message via the base is off the base unit unit loudspeaker you can decide to take the call by Q pressing the TALK button on When your Quartet 3500 the handset telephone rings press the Or SANA SCREEN option button If the handset is resting in the You can hear your caller begin base unit and you decide to to leave a message The take the call lift the handset display will show Screening off the base and speak to the caller O You can adjust the call screening volume using the Recording will stop W UP or DOWN button automatically Quartet 3500 User Guide 5th Edition 17th January 03 4393 Remote access You can turn your Quartet 3500 answering machine on and off and listen to your messages from any Touchtone telephone To protect your privacy messages can only be accessed by entering a 3 digit security code The pre set code is 000 and can be changed If you change the code it is advisable that you make a note of it somewhere Safe To change your security PIN code A Press the UP or DOWN button until the display shows Answer W Settings WIE Press the OK option button
57. uary 03 4393 Index 1571 voice mail indication Additional handsets Aerials Answering machine answer delay answer mode audible message alert base unit loudspeaker call screening delete message delete own outgoing message loudspeaker volume memos message display on base on off outgoing messages pause playback playback messages set day and time skip forward backward remote access Answer delay set via base set via handset 33 56 10 37 43 38 37 52 47 49 44 37 51 35 36 39 46 45 48 12 46 49 53 37 38 Answer mode set via base set via handset Audible message alert set via base set via handset Answer on off At a glance Base ringer melody Base ringer volume Base unit settings Batteries charging low warning replacing Call security Call screening intercept Caller Display Calls end external make receive redial secrecy transfer 43 43 38 39 36 1 2 24 24 24 11 11 60 61 52 29 15 14 14 15 21 17 58 65 66 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Calls list copy to directory delete a number delete whole list dial a number view Call timer Call Waiting Channel selection Charge handset Day set De register Dialling mode Delete calls list entry director y name and number message own outgoing message redial list number Directory delete dial edit store view Display icons Earpiece volume End a call Fa
58. uzzing e Tinniness Telephone is not connected to the telephone line The base ringer is set to off Line fault or faulty socket Handset and or base telescopic aerial not fully extended You are moving out of range The base unit or the handset are too close to electrical equipment or metal obstructions Plug the telephone into the telephone socket Set the base ringer setting to a higher volume see page 24 Try the telephone on another socket or another line If the telephone works contact BT on 151 or your telephone network operator for repairs to the line or socket Extend the aerials to obtain the best signal available M ove closer to the base unit Relocate the base unit or move around with the handset until reception improves e No Directory name and number stored e No CHARGING light on the base unit You may have entered a name and not a number Dirty contacts on base unit or handset Base unit not connected to the power supply HELPLINE You need to save both a name and number when storing an entry in the directory see page 18 Clean the contacts with a dry cloth Heavy soiling can be removed with a pencil eraser Plug the power supply into the wall socket and switch on and ensure the other end is connected into the base unit If you are still experiencing difficulties please call the Helpline on 0870 605 8047 Quartet 3500 User Guide 5th Edition 17th Jan
59. w EXTERHAL CALL or if you have subscribed to a Caller Display Service it will show your caller s telephone number or name if you have stored it in your directory unless the number has been withheld or is an international number Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during your call and for a few seconds after it is completed If your handset is on the base unit simply pick it up to answer To end a call the call Or Q Press the TALK button If your handset is off the base Or unit press the TALK button Replace the handset on the base unit Note An Inductive Coupler has been built into the handset to improve sound quality for people using hearing aids Switch your hearing aid to T and adjust the position of the handset until you get the best reception 15 Quartet 3500 User Guide 5th Edition 17th January 03 4393 Note The handset range is up to 250 metres from the base unit in ideal conditions The stated range of this product is measured in open fidd conditions Walls ceilings and metal structures will reduce the maximum range If you start to go out of range while using the phone you will hear warning beeps M ove closer to the base unit If you do not move back into range your call may be disconnected You can check if you arein or out of range by pressing the Cr button and then
60. your new messages will be played back or You have no new messages Press the ALL option button to play all messages old and new The prompt will announce You have n messages and all your messages will be played back in the order they were received option button The display will show Flas 550 925 and the number of new messages and the number of total messages old and new 48 Quartet 3500 User Guide 5th Edition 17th January 03 4393 During message playback When a message is being played the handset display will show the number of the message and you will have the options to increase or decrease the earpiece volume delete messages or skip forwards and backwards through your messages e g 89 38 Message G1 To adjust the earpiece volume for message playback During playback A Press the UP button to increase the volume W Press the DOWN button to decrease the volume The display will show volume and the level you are setting The volume will remain at the level you have set until you adjust it again To skip back during message playback During playback Press the option button to skip back to the start of the current message Press the option button twice to skip back to the start of the previous message To skip forward during message playback During playback Press the option button to skip forward to the next message To de

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