Bosch Supplier Logistics 3 User's Manual
Contents
1. Periods for production and material releases are defined in general in the relevant supply contract If the agreed releases are verifiably inadequate to maintain delivery capability SUPPLIER can apply for an extension for material release or request additional forecast data from his BOSCH contact in individual cases Requirements beyond those periods represent non binding forecasts based on which SUPPLIER plans its production capacity and sample production If BOSCH cancels delivery call offs scheduled releases of finished goods within production release period without having placed corresponding future orders BOSCH decides if receipt of the finished goods within a reasonable time is accepted or whether agreed upon price is paid If BOSCH cancels delivery call offs scheduled releases of finished goods within material release period BOSCH shall reimburse the cost which SUPPLIER incurred for such material provided however that SUPPLIER demonstrates that the respective material could not be otherwise used within reasonable time BOSCH reserves the right to request the shipment of the cancelled raw material 1 3 4 Start Up and Phase Out Management During start up and phase out BOSCH expects increased flexibility from its suppliers This requires a capacity planning process in order to be able to supply even small volumes timely in the right quantities Capacity planning must be coordinated between BOSCH and SUPPLIER in time 1 3 5 Order Proce2. 4 Shipping Advice with GSP processing SUPPLIER s advice of shipping to the responsible carrier must be sent in time to comply with the due date of delivery to the destination unloading point specified by BOSCH The carrier must be provided with all data relevant to the delivery prior to shipping These data include Collection address Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Address of SUPPLIER BOSCH SUPPLIER number as on the delivery call off Collection date and time Delivery address Destination unloading point Delivery date Consignment data Quantity type of shipping units where appropriate load meter Gross weight Where appropriate customs declaration The advice of shipping from SUPPLIER to the carrier designated by BOSCH should be sent by EDI WebEDI Until implementation of EDI WebEDI the advice forms and procedures of the respective carrier are to be used The carrier shall collect the shipment within a specific time slot or at the specific time agreed between SUPPLIER and the carrier Advice of shipping of hazardous goods must be sent separately In the case of hazardous goods SUPPLIER is responsible for ensuring that the collecting carrier is provided with all necessary complete and correct documentation Components that require extra ordinary packaging due to their volume shape or design must be announced to the carrier prior to shipp
3. 4314 VDA 6421 and VDA 6428 also KLT system For small parts D South Africa VDA 4500 small load carrier KLT system VDA 4902 barcode labels ESD standards laid down in DIN EN 61340 5 1 EU packaging directives DIN EN 13427 DIN EN 13432 E Australia QSP0703 906 Internal procedure F Asia Other applicable documents to be defined with according BOSCH customer plant Standards are valid for China GB10819 89 Wooden pallet GB12464 90 Wooden box GB6453 86 Carton box 2 1 1 Returnable Packaging a Standard load carriers Before first delivery the used packaging has to be agreed with the RB plant REGION LOAD CARRIERS A Europe Euro pallets and Euro box pallets up to max 1000 kg load capacity According to VDA Recommendation 4500 VDA KLT small load carriers RL According to VDA Recommendation 4504 VDA R KLT small load carriers ESD electrical conductive B North America C South America See www Boschnasuppliers com PBR pallets Brazilian standard 1000mmX1200mm Preferred According to VDA Recommendation 4500 VDA KLT small load carriers RL According to VDA Recommendation 4504 VDA R KLT ESD electrical Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 conductive Special process C R KLT cover related VDA 4500 plastic pallets It is necessary that the boxes are store
4. In the case of deliveries in KLT small load carriers on pallets the top layer must form a single even plane The undamaged condition of pallets and box pallets e g in accordance with the exchange criteria of the European Pallet Association EPAL Internet http Awww epal pallets org and other containers must be ensured The packaging must be clean Compliance with BOSCH specific cleanliness regulations and conditions in the delivery and production areas must be ensured Special requirements apply to electrostatic sensitive devices Compliance with VDE DIN and BOSCH standards where applicable must be ensured Mixed consignments are permitted in principle unless otherwise agreed The number of mixed consignments should be kept to a minimum Identical items should be distributed across the smallest possible number of shipping units 3 3 Labeling of Shipping Units 3 3 1 Labeling Methods All shipping units are to be identified by a master label The following minimum data are required BOSCH type BOSCH part number Total quantity Name of SUPPLIER SUPPLIER number In the case of heterogeneous shipping units mixed containers it must be ensured by SUPPLIER that the transport packaging is identified as a mixed shipment all BOSCH part numbers in the container are identified with their respective total quantities and different releases within the shipping unit are physically separated from each other and clearly ide
5. The returnables have to be stored in that way that contamination before during and after the production process can be avoided If contamination occurs during this period the SUPPLIER has to clean the returnables provided by BOSCH at its own expense BOSCH shall repair or scrap damaged returnables as appropriate BOSCH shall charge 50 of the repair or current replacement value to SUPPLIER there is no other bilateral agreement between BOSCH and SUPPLIER Packing materials used by more than one supplier at any one time shall be Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 charged to each supplier involved according to its respective proportion of the total quantity of returnables used 2 2 5 Cleaning Empties must meet the necessary degree of cleanliness of the product or to the Bosch specification Responsibility therefore belongs to the supplier a Returnable Empties Returnable empties have to be cleaned by the supplier The cleaning has to meet the necessary degree of cleanliness of the product or to the Bosch specification Empties have to be cleared of non valid labels e q labels or shipping notes b Non returnable Empties If an additional cleaning is necessary Bosch covers the costs of cleaning only upon evidence that the empties have been delivered dirty has been provided An additional cleaning has to be agreed with BOSCH in advance see cleaning of empties Robert Bosc
6. dispatch documents is required for each type of transportation carrier It cannot be expelled that the mode of transportation will change into air freight later or that air freight transportation take place afterwards With the following dispatches of goods the US American regulations are to be considered additionally Into USA Goods with AMERICAN origin Goods proportionately consisting of US products Goods being developed produced with the US Know How Goods being developed produced with US financial support Beside other things the C TPAT regulations are to be considered http www cbp gov xp cgov import commercial_enforcement ctpat Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 4 0 Logistics Quality 4 1 Supplier Performance Assessment LEB Logistics The aim of Supplier Performance Assessment LEB is to provide an objective overall analysis of the purchase decision It also provides a systematic comprehensive assessment of BOSCH suppliers based on uniform criteria The results of the Supplier Assessment are incorporated into the following decision making processes Selection of preferred suppliers Exclusion of poorly performing suppliers Supplier development measures Selection of potential suppliers Supplier recognition The highest volume suppliers and the preferred suppliers as a minimum are assessed at regular intervals This assessment is based on the per
7. external logistics service provider contracted by BOSCH BOSCH shall keep accounts for returnable packaging for at least BOSCH specific empties and for poolable VDA KLT small load carriers SUPPLIER will be informed of balance on a monthly basis Objections by SUPPLIER must be received within 14 calendar days by the responsible empties management office at BOSCH or an EDL Otherwise SUPPLIER shall be considered to have Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 confirmed the stock balance quoted Quantity discrepancies shall be eliminated by SUPPLIER with the assistance of the responsible BOSCH packaging planner and or the EDL In this context and in the case of complaints for example caused by quantity differences waste damage the supplier has to provide photos a short description with reference to the delivery note number to the responsible Bosch Returnable Packaging Planer If the complaint is already visible after transfer from the service provider the driver of the forwarder has to sign off on that complaint at the shipping note This voucher must be forwarded to the Bosch packaging planner as well Otherwise the complaint will not be accepted The following procedure has to be agreed with the Bosch packaging planner on a case by case basis Euro pallets and Euro box pallets are subject to the standard local and industry specific regulations In case of doubt the regulations of th
8. increased individuality of our customers places high requirements on our business and as a result also on the logistics functions in terms of quality and flexibility The conventional role of handling commodity and merchandise flows has nowadays turned into a comprehensive customer oriented management function The quality of logistics is becoming more and more decisive to the competitiveness of our business and is an increasingly important factor in our strategic success However since the Bosch Group in the following referred to as BOSCH for short can only attain that high quality level in conjunction with its suppliers it needs reliable and competent business partners who work toward the same customer oriented goals This Supplier Logistics Manual is intended to enhance supply relationships between suppliers and BOSCH Group and to minimise costs resulting from non conformance The standards set out form the generally binding framework for all business units of BOSCH They can be supplemented by location specific standards in order to respond to the specific supply relationships of particular plants or regions This document is structured as follows Text refers to general and standard regulations and processes Tables refer to region specific standards from the point of view of the receiving Bosch plant Supplements may be required due to regional requirements or bilateral agreements between a BOSCH plant and its suppliers The loc
9. months The last release order is binding and replaces earlier releases VMI Process Vendor Managed Inventory For Vendor Managed Inventory VMI the supplier will receive access to gross demand and the inventory levels from Bosch for the supplied parts SUPPLIER is responsible to manage the shipments to ensure inventory level within the agreed MIN MAX stock levels generally consignment stock These levels are agreed upon between BOSCH and SUPPLIER DCM Process Delivery Control Monitor Similar to the VMI process Min max stocks but inventory control according to actual consumption When the order point the system produces a suggested amount for delivery e g fill up to max Dependent on the agreement with the plant this suggested amount for delivery must be delivered in full or can be modified by supplier related to the agreed Min max limits This control concept is often used as a interim solution before the introduction of KANBAN concept used for products with constant consumption in many cases several shipments per day KANBAN Process Trigger is the consumption of KANBANSs containers from supply source near to production supermarkets This steering concept is used mainly for A and B parts with constistant consumption and is the preferred form of supply within Bosch If the KANBAN process is used additional forecast information will be transmitted as well forecast valid for production and material release The KANB
10. of 31 5 kg and within the maximum outer dimension limits of the parcel services are generally dispatched by the specified parcel services 10 single packaging items or more per working day per BOSCH unloading point are to be combined to form one logistically efficient shipping unit and shipped by the specified freight forwarders 3 1 5 Pallets box pallets and large containers Shipping units shall contain only one single type of load carrier as a matter of principle 3 1 6 Maximum weight of packing units Regional local regulations concerning maximum weight for single packing units has to be considered 3 2 Delivery specifications The basic outer dimensions of pallets must be maintained Protrusions and overhangs must be avoided All shipping units must be packed by SUPPLIER in a manner which is safe for transportation and protected from unauthorised access The pack items should be packed in single type batches Parts of different releases must not be combined in one pack item Packing items are combined to form a safe unit on the shipping unit and safeguarded against slippage in transit At least the top layer must be covered Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Available label pockets must be used Tags must be attached to returnable packaging by means of easily removable residue free adhesive spots or adhesive tape Tags must not be glued onto returnable packaging
11. on call to handle emergencies 1 2 Information Interchange Electronic data interchange EDI as method of information interchange is fundamental to all supplier relations with BOSCH SUPPLIER should use EDI to receive and transmit information such as delivery call offs scheduled releases from and to BOSCH Suppliers who do not have an existing EDI link to BOSCH must establish an EDI system based on a jointly agreed schedule and procedure with the receiving BOSCH plant Technical requirements and message formats are set out in detail in the specific EDI contracts This manual also relates to those contract elements Further information can be obtained from the EDI brochure available from your BOSCH key contact personnel A distinction can be made between categories of EDI classical EDI WebEDI Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 1 2 1 Classical EDI For the interchange of ordering data BOSCH uses the following industry standards REGION STANDARD A Europe VDA ODETTE EDIFACT B North America AIAG EDIFACT C South America RND EDIFACT D South Africa VDA ODETTE EDIFACT E Australia EDIFACT ANSI F Asia EDI format to be defined with the receiving BOSCH plant except for Korea EDIFACT as preferred standard Japan ZEXEL legacy system for local supply imported parts fax 1 2 2 WebEDI WebEDI is an internet based information s
12. to analyze the symptoms and initiate remedial action A logistics complaint from BOSCH is processed and documented by SUPPLIER according to the 8D system Documentation can be requested by BOSCH If complaint reoccurs BOSCH may request SUPPLIER to carry out a logistics self assessment including drafting of action plans in accordance with the guidelines e g VDA Volume 17 ODETTE Logistics Evaluation AIAG MMOG As required BOSCH carries out logistics audits on the basis of SUPPLIER s logistics self assessment Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 5 Outlook BOSCH is continuously striving to improve its incoming and outgoing logistics processes This means that the requirements placed on suppliers will continue to change in future The goal is to formulate standardized requirements and to limit logistics concepts to a manageable variety In this the focus will be on Establishment of the e business capability of BOSCH suppliers and increased digitalization of the supply chain through EDI WebEDI Introduction of the relevant BPS procurement control and transportation concepts compare to 1 2 3 3 Integration of suppliers into concepts such as BPS BOSCH Production System Introduction of the Global Transport Label GTL Implementation of measures to simplify the returnable management process for example the introduction of purchase sale systems and RFID techn
13. AN order is the binding trigger for the shipment 1 2 4 EDI Transactions Suppliers with an EDI connection to BOSCH use delivery call off releases in case of VMI gross demands and advanced shipping notifications ASN as the minimum EDI transactions Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 The use of stock movement transactions in particular for consignment arrangements and self billing invoice procedures should be agreed specific to location On specific request of BOSCH SUPPLIER must use forwarding advice transport advice while using WebEDI For VMI and eKANBAN EDI based interfaces are available as well and can be installed plant specific 1 2 5 Consistency of Automated Processing Ordering and stock information communicated to SUPPLIER by classical EDI should be imported into SUPPLIER s IT system without need of further data entry or additional editing The goal is fully automated integration into SUPPLIER s production planning system PPS This includes for example breakdown into parts lists automatic generation and forwarding of purchase orders to subcontractors and integration into capacity planning and production control processes The consistency of the system must be ensured throughout the planning production and shipping process Communication between the systems must be regularly monitored to assure correct and complete transfer of data 1 2 6 ASN Labe
14. IO eege eege 17 2 2 2 Management of Returnable Balances ee 18 2 2 3 Supply OMEIMDNCS ee 19 2 2 4 Storage Repair and Replacement Procurement 19 2 24 SIG AN MING EE 20 3 Dispatch EE Eege Ee 21 Set be 21 3 1 1 EE 21 GN An Une TE 22 3 1 3 Combining of Shipping LO ME 22 3 14 Parcels GSP process O E 22 3 1 5 Pallets box pallets and large Contaimners 22 3 1 6 Maximum weight of packing units ececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteseeeneeeeeeeees 22 3 2 Deliv ry Specifications eege 22 3 3 Labeling of SHIPPING UNITS minsa manana aaa a e a A R n 23 3 3 1 ee Bue isina ea eee eee eee 23 3 3 2 Format and Attachment AEN 24 3 4 Shipping Advice with GSP processing ee 24 g9 Shipping Do UM E EE 25 3 5 1 Delivery e 25 3 5 2 Transport Reie ie 26 3 5 3 Customs Documents 26 Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 3 6 Security in transportation Of ee EE 26 4 O LOGISHCS QUAN EE 28 4 1 Supplier Performance LEB Logistics ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeeaaees 28 4 2 Logistics complaints ttn cccitiarcsiitacsduhtacsdiivane sdiblane sdiblane bibles sdiblane Jdiblavesdsblanesdublavseds ide 28 EES 30 6 PDDIGVIANONG nenese eta hie EEEEEEE 31 CEET 33 Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Preamble Competition in national and international markets has become significantly tougher in recent years The
15. South America Signed original commercial invoice certificate of origin FORM A and packing list D South Africa EUR 1 F178 DA550 PACKING LIST COMMERCIAL INVOICE E Australia Tax Invoice Treatment Certificate Timber Preferential duty documentation F Asia Customs documents to be defined with according BOSCH plants except for China Shipping invoice packing list import license if required customs clearance form Hong Kong Local HK suppliers must provide Proforma Invoice amp packaging slip India Bill of entry Commercial invoice Certificate of Origin Purchase Order amp catalogue Malaysia Manufacturing License Custom Form CJ5 Japan Commercial Invoice Packing List 3 6 Security in the transportation of goods SUPPLIER declares itself as a known dispatcher towards all assigned service providers Regulated representative by issuing the security explanation actual regulations forms and explanations see homepage LBA www ba del in accordance with VO EC 2320 2002 and commits to fulfilling the Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 resulting requirements For Airfreight only the cooperation with regulated representatives is allowed Alternatively the cooperation with service providers is allowed who do not have the admittance to the regulated representative by obtaining the sub contractor explanation homepage LBA The written declaration on the
16. Supplier Logistics Manual Release 3 0 Supplier Logistics Manual Logistics Requirements of Bosch Group Release 3 0 BOSCH Invented for life Bosch Supplier Logistics Manual Release 3 0 Contents n 5 normato m Ke et e 6 1 1 Communication between SUPPLIER and BOCH 6 1 1 1 CONTACTS ed sch bt tcc esate heeded eect detuned gege eeegeE 6 1 1 2 PAV UDI EG 6 1 2 Information TEE 6 1 2 1 CASS ICE Eeer 7 1 2 2 UI EE 7 1 2 3 Procurement Control COnce pts NEEN 7 1 2 4 EDI Transactions eebe eebe 8 1 2 5 Consistency of Automated Processing cccceeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeetaaees 9 1 2 6 ASN Label Printing Shipping Documents 9 1 3 Order ee e EE 10 1 3 1 EXECUUON EE 10 1 3 2 Order Tracking Release Process 10 1 3 3 Production and Material Release ccccceeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeenneeeeeeees 11 1 3 4 Start Up and Phase Out Management 11 1 3 5 Order Processing Using the VMI Process 11 1 3 6 Order Processing Using the Kanban Process 12 1 4 Controlling of Logistics Performance sssssseessesseererneeeseetnrtnrrrneseertrnnnnnnnneeernnnnnn n 12 1 4 1 Feler Fetter 12 1 4 2 Premium Freight 8 sso each ege eege 12 2 PACKAGING Bee Ee 13 2 1 Specification of Packaging WEE 13 Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 21 1 returnable Faart 15 2 1 2 Disposable Packaging EE 16 2 2 Handlingiof Gul TEE 17 2 2 1 PrOCUrEMENI OF EM
17. aging material made of untreated wood a Treatment certification desinfection certificate is necessary The use of straw bark or similar material is forbidden Such deliveries will be cleaned and repacked from AQIS All related costs have to be covered by the importer A delay in delivery between 6 9 days is possible and has to be calculated Certificate of packaging supplier in case of plywood chipboard particle board etc F Asia To be defined with according BOSCH customer plant except for China Debarked wood Heat treatment 56 C core temperature 30 minutes Technical drying if heat treatment s values are achieved Fumigation with methyl bromide Authorized marking Official plant health certificate A Non Wood Packaging Material Declaration must be given for using derived timber products and packaging materials which are not made of solid wood South Korea India IPPC Standard IPPC Standard Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Official plant health certificate Other applicable documents REGION DOCUMENTS A Europe VDA 4500 small load carrier KLT system VDA 4902 barcode labels ESD standards laid down in DIN EN 61340 5 1 EU packaging directives DIN EN 13427 DIN EN 13432 North America See www Boschnasuppliers com C South America VDA 3214 for very small parts KLT system VDA
18. al partner at the receiving BOSCH plant is able to provide you with corresponding information Liability of SUPPLIER is governed by the agreed delivery contract Robert Bosch GmbH Corporate Sector Purchasing and Logistics CP LOG Postfach 10 60 50 D 70049 Stuttgart Germany e Mail Bosch Logistics de bosch com Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 1 Information Logistics Communication between SUPPLIER and BOSCH is the basis of a successful cooperation The preconditions for this are Prompt proactive notification of changes in all matters relating to supplier relations agreements processes etc by both parties Compliance with and monitoring of agreements 1 1 Communication between SUPPLIER and BOSCH 1 1 1 Contacts Suppliers must designate a key contact personnel responsible for handling logistics support name of contact nominated deputy and superior with e mail address phone and fax numbers The key contact person must have the necessary expertise Communication language language of corresponding customer BOSCH plant OR English as standard for international communication 1 1 2 Availability The key contact person designated by SUPPLIER or his or her proxy must be reachable on working days between 7 a m and 5 p m SUPPLIER S local time Outside of this time period and during plant shutdown periods appropriately qualified staff must be
19. d and are arranged to assure non damaged sea and airfreight D South Africa CHEP and TRENSTAR E Australia CHEP CEVOL Stillages F Asia Load carriers to be defined with according BOSCH customer plant Standard are valid for China Worm free pallets Hong Kong Wooden worm free pallets Size is based on European standard Malaysia Plastic Bins amp Corrugated Bins Japan Wooden pallets Standard returnable plastic box Special returnable plastic box b Special load carriers The use of special load carriers is only allowed if standard load carriers cannot be used due to product requirements In any case before delivery an agreement from RB to use non standard load carriers has to exist These include for example self supporting load carriers other plastic containers possibly with inserts and or provided with electrical conductance plastic pallets for high shelf storage systems Standard 1200 x 800 mm Box pallets with inserts 2 1 2 Disposable Packaging Preferred packing materials REGION MATERIALS A Europe Plastics ABS PS PE PP EPP Corrugated board to DIN 55468 Solid board Wood for pallets only B North America See www Boschnasuppliers com C South America The same as the European standard It is necessary that the boxes are prepared stockpiled and arranged to guarantee non damaged sea and air freight Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logi
20. d or commercial invoices are to be sent with the carrier separate from the material at the time of shipment Pick up times and assigned time windows at SUPPLIER s location and other specific requirements are to be agreed between SUPPLIER and carrier 3PL or are defined in the milk run concept The prompt complete and safe delivery to BOSCH has top priority 3 1 1 Carriers The Bosch specified freight forwarders and parcel services are generally to be used Exceptions shall be permitted only in specific cases and only upon prior written consent of the respective BOSCH facility Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 3 1 2 Premium Freight Premium freight is usually organized by SUPPLIER SUPPLIER shall agree with the receiving BOSCH plant on the carriers to be used The costs of premium freight shall be borne by the responsible PARTY Where BOSCH bears the cost a prior written declaration of acceptance is required from the responsible BOSCH plant or 3PL provider in charge 3 1 3 Combining of Shipping Units In case of GSP processing all shipping units must be handed over in a logistically optimized form to the carrier freight forwarders parcel services Where possible multiple smaller units should be combined to form one larger unit taking account of the generally recognized dimensional and weight limits 3 1 4 Parcels GSP processing Packing items weighing up to a maximum
21. dvance Shipping Notice Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Milkrun ODETTE PE PP PPS PS PVC VDA VDE VMI WebEDI Supplier Logistics Manual Release 3 0 transportation concept with predetermined routes and regular transport intervals Organization for Data Exchange by Tele Transmission in Europe Polyethylene Polypropylene Production planning system Polystyrene Polyvinyl chloride Verband der Automobilindustrie German Automobile Industry Association Verband der Elektrotechnik German Electrical Engineering Association Vendor managed inventory EDI via internet with content displayed and or entered using a browser Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 7 Attachments Attachment 1 Supplier Result Assessment LEB Criteria of the logistics result LR Attachment 2 Categories of logistics complaints Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Attachment 1 Supplier Result Assessment LEB Logistics Result LR Assessment Period till 31 12 2006 BOSCH Supplier assessment Logistic result LR Assessment period SNO oo Supplier x00000 Assessment Result Index Main criteria Partial criteria J 25 75 100 Single Weigh Value Weigh ting LEI Adherance to schedule LE1 1 Konsi ELL delivery rarely some normally how is suppliers quality
22. e European Pallet Association Internet www epal pallets org shall by apply Quantity discrepancies or shrinkage shall be compensated immediately at the current replacement value by the PARTY deemed responsible 2 2 3 Supply of empties If SUPPLIER fails to request or procure packaging at the appropriate time it shall bear the additional costs that may be incurred such as shipping or repacking costs a Poolable Euro pallets Euro box pallets Euro pallets and Euro box pallets are subject to the standard local and industry specific regulations In cases of doubt the regulations of the European Pallet Association Internet http www epal pallets org shall apply b BOSCH specific empties and poolable small load carriers e g VDA KLT SUPPLIER shall request the required empties promptly in written form allowing for factors such as transportation times The call off quantity is determined by Bosch based on the volumes due for delivery Requested returnable empties shall be supplied by BOSCH at no extra cost to SUPPLIER to a defined delivery point as stated in the agreed terms and conditions of delivery Within the framework of Kanban processing a 1 1 trade off full against empty empties can be arranged between BOSCH and SUPPLIER 2 2 4 Storage Repair and Replacement Procurement The supplier is responsible for a proper storage weather protected of the returnables after transfer of the returnables from the Bosch forwarder
23. eceiving BOSCH plant 1 4 2 Premium Freight Premium freight also named special deliveries or expedited shipments is considered to be outside the standard logistics handling as agreed between SUPPLIER and BOSCH in the supply contract Premium freight is used when there is a risk to disrupt production as this cost is much higher than normal transportation SUPPLIER shall record at least on a monthly basis the premium freight for which it has been responsible including as a minimum the instances of such shipments the additional freight costs and the cause SUPPLIER must be prepared to provide information about premium freights if required by BOSCH Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 2 Packaging Logistics 2 1 Specification of Packaging Packaging is specified between BOSCH and SUPPLIER in accordance with ecological economic and qualitative criteria which are stipulated in a Bosch catalogue of requirements Within the start of the product live cycle the development of the packaging can be undertaken by the supplier in case this has an advantage due to process know how and product know how of the SUPPLIER The responsible BOSCH packaging planner and SUPPLIER finally agree on the product specific packaging packaging instruction which is binding for future shipments If the SUPPLIERS follows this packaging instruction will be considered in the supplier evaluation The foll
24. formance delivered in the assessment period The BOSCH Supplier Result Assessment is structured and weighted as follows Quality result Cost price result Logistics result Delivery compliance Flexibility Logistics EDI capability shipping docum labeling etc Communication Cooperation The responsible BOSCH planner can provide information on the details of the plant specific logistics results LR of the LEB The responsible purchasing department can provide information on the overall result See attachment 1 Supplier Result Assessment Logistics Result LR 4 2 Logistics complaints Logistics complaint notices may be issued if there is a disruption to BOSCH processes caused by SUPPLIER Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Logistics complaints are recorded and evaluated according to the category of failure see attachment 2 and the costs incurred In the event of non conformance with the standards set out in the Supplier Logistics Manual or the site specific standards imposed due to reasons within responsibility of SUPPLIER BOSCH reserves the right reserving other legal rights to refuse acceptance of the shipment and or to charge for the additional costs incurred e g storage repacking disposal return of packing materials increased handling line stoppage etc In the event of a logistics complaint SUPPLIER is notified immediately and requested
25. h GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 3 Dispatch Logistics Within the framework of the production system BPS implemented by Bosch the target is to transition from two stage inventory levels to supply chain management without inventory levels In addition to classic transportation concepts using an area bounded forwarder GSP more and more milk run transport concepts are being implemented In comparison to the GSP concept the milk run concept uses exact predefined time windows where applicable multiple times daily to manage pickups Milk runs are ideally used in combination with pull systems e g KANBAN and are used for high frequent deliveries with consistant consumption For overseas and regional suppliers the mentioned transport concepts will be done via cross docks For local suppliers and A B parts Ship to Line deliveries are used Special features regarding the above mentioned transport concepts are detailed in the following chapters For deliveries to BOSCH plants in North America SUPPLIER has to consider specific shipping instructions and packaging labeling guidelines to be found at the following link http www Boschnasuppliers com 3 1 Shipping Procedure When accepting the delivery for shipping the carrier acknowledges receipt of the quantity and type of parcel or packing unit but not its content value or weight All paperwork including the bill of lading the packing slip an
26. ing Any temperature control required due to sensitivity to heat or frost must be stated to the carrier in time prior to shipping 3 5 Shipping Documents To identify each delivery the carrier draws up a separate hand over document to be handed to the recipients at the destination In order to record the delivery carriers are usually to be provided with the following information 3 5 1 Delivery Note Sender s address SUPPLIER number Recipient s address receiving plant unloading point as per delivery call off Total quantity in delivery and quantities per shipping unit Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Usage identification optional BOSCH part number incl quantity and type of packaging e g KLT parcel Euro pallet Number of exchange pallets used per order Delivery note number Order number blanket order number Batch number and where appropriate shelf life expiry date Part modification revision status 3 5 2 Transport Documents Standardized transportation shipping order e g VDA 4922 3 5 3 Customs Documents The carrier must be provided with all documents and information relevant to customer regulations This includes as preference papers and where required National Certificates of Origin REGION STANDARD A Europe EUR 1 UZ FORM A and commercial invoice B North America Bill of Lading and Commercial Invoice C
27. l Printing Shipping Documents SUPPLIER shall transmit an ASN via EDI WebEDI system or VMI order monitor at the same time that the shipping documents are generated Shipping documents labels are generated in SUPPLIER S own shipping system according to the following standards REGION STANDARD A Europe VDA B North America AIAG C South America RND ASN and VDA labels D South Africa VDA E Australia EDIFACT ANSI QSP0703 906 Internal procedure F Asia Standards to be defined with according BOSCH customer plant except for Japan BOSCH External ZEXEL legacy system for local supply Import VDA If SUPPLIER uses SupplyOn WebEDI it may generate the shipping documents with this tool The information used for labelling purposes should be taken from the EDI release demand information sent Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 1 3 Order Processing SUPPLIER receives yearly volumes as non binding forecast Based on this SUPPLIER has to make sure that production capacity corresponds to this volume and that sub suppliers are able to deliver material accordingly 1 3 1 Execution The delivery dates quoted in the call offs scheduled releases Release processing are the required dates of receipt by correspondent BOSCH plant Any non conformance to that standard must be agreed separately SUPPLIER checks if the received deliver
28. ls division Unless otherwise agreed the SUPPLIER shall receive returnable packaging only to cover a defined inventory level generally 3 days of the product without any charge for their use basic future demand Transit stock Standard load carriers which are used for SUPPLIER internal usage have to be procured by the supplier Special provisions may be made in individual cases Euro pallets and Euro box pallets are subject to the regulations of the European Pallet Association Internet http www epal pallets orq b Special load carriers b1 BOSCH special carriers see a BOSCH specific load carriers will be procured only by BOSCH Special load carriers for the supplier intern production process have to be procured by the supplier supplier can use in that case Bosch purchasing conditions if agreed b2 SUPPLIER specific load carriers SUPPLIER specific load carriers must be procured by the supplier The procurement costs for the specific load carriers is carried by Bosch if not included in the unit price The amount of the necessary inventory in circulation see a purchasing price has to be agreed with Bosch c Non returnable packaging Generally costs for non returnable packaging and there procurement have to be covered by the supplier 2 2 2 Management of Returnable Balances SUPPLIER shall keep accounts for returnable packaging and cross check the balances with its interchange partner i e BOSCH or any
29. n of the UN Information regarding the IPPC Regulations and country specific regulations could be found under the following link https www ippc int IPP En default jsp Additional the following regional requirements are binding Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 REGION Requirements FOR DELIVERIES FROM OTHER REGIONS TO according to actual IPPC Status A Europe IPPC Standard debarked wood Remark Requirements does not apply to packaging materials made of solid wood from European countries which are imported as goods not in use as packaging Temporary provision for stored wood until 31 12 06 free from bark and infestation B North America IPPC Standard C South America To be defined with according BOSCH customer plant D South Africa To be defined with according BOSCH customer plant E Australia The strong Australian quarantine requirement are binding Australian Quarantine ad Inspection Service AQIS www daff gov au aqis A Packaging declaration has to be attached with the shipment All used wooden material have to correspond to the guide line ISPM 15 ISPM15 imprinting at the wood The packaging declaration has to include if the material correspond to the ISPM15 regulation If not a fumigation Certificate has to be available at the date of the delivery For Packaging raw or brittle wood is not allowed FLC LCL packaging regulation In the case of pack
30. ntified The smallest packing units generally should be marked by a barcode The introduction of barcodes must be agreed with the receiving BOSCH plant concerned All barcodes must correspond to code 39 Label information BOSCH type BOSCH part number Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Quantity per packing unit Name of SUPLLIER SUPPLIER number Batch identification According to the KANBAN process agreed with the plant KANBANS cards have to be attached at the containers by the supplier The KANBAN cards are provided by Bosch e g internet portal 3 3 2 Format and Attachment REGION STANDARD A Europe The master label on the shipping unit must be in DIN A5 landscape format The secondary label must be 210 x 74 mm VDA standard format The fixings on the KLT small load carrier must be used Adhesive labels are prohibited The formats conform to the regional standards VDA GALIA AIAG ODETTE North America AIAG C South America Master and secondary label VDA standard format Adhesive to be avoided The fixings on the KLT small load carrier must be used D South Africa Standard VDA label E Australia QSP0703 906 internal procedure F Asia Format and attachment to be defined with according BOSCH customer plant Japan Local supply RBAJ designated cards Import SUPPLIER s label amp Packing list 3
31. of delivery into consignation warehouse adherance to upper lower limits times alternatively LE1 3 Adherance to schedule date Quantity are schedules delivered in time and in the correct quantity taking account of RB scheduling attitude EES Flexibility LEI Reaction fo ordering Schedule attitude very little high very high how flexible is supplier reaction to short noticed quantity increases or reductions little resp changes in delivery dates consider own scheduling attitude LE2 2 Security stock does security stock exist LE3 Logistics LE3 1 EDI capability very bad good is supplier ready to use EDI if required by RB bad delivery schedule 25 ASN data 25 GAV 25 INVRPT 25 is incident not covered by RB then 25 LE3 2 Qualify shipping documents labeling of goods are shipping documents correctly filledin Are goods correctly labeled Do goods arrive in proper condition Are there quantity discrepancies E Consignation stock Third party suppliers warehouse is supplier prepared to use consignation or third party suppliers warehouse LE3 4 Packaging are the packaging rules correctly executed Communication und LE4 Co operation LE4 1 information behaviour never rarely always Supplier informs by his own accord and on time in case of non reduced or partial deliveries LE4 2 Availability Deputising the supplier collaborators are customer orientated and reachable LE43 Reaction time duration of response time for q
32. ology for tracking returnables This requires the proactive involvement of BOSCH suppliers and service providers Only suppliers who are prepared to proactively cooperate with BOSCH in new collaborative concepts may expect to continue business with BOSCH on a long term basis Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 6 Abbreviations 3PL ABS AIAG ASN AT BPS C TPAT DCM DFU DIN EDI EDIFACT EDL EPP EPS ESD EN EU GaV GSP KANBAN KLT LAB LBA Third Party Logistics Integrated external logistics service provider transport and or warehousing Acrylonitrile butadiene styrene Automotive Industry Action Group Advanced Shipping Notice Working day Bosch Production System Customs Trade Partnership Against Terrorism Delivery Control Monitor Remote data transmission see EDI Deutsche Industrie Norm German industry standard Electronic data interchange Electronic data interchange for administration commerce and transport External logistics service provider Expanded Polypropylene Expanded Polystyrene Electrostatic discharge European norm European Union Credit advice procedure Area Bounded Forwarder pulls system based on consumption as in the Toyota production system Standardized small load carrier delivery call off release process Luftfahrt Bundesamt aeronautical federal office LBW Stock movement LEB ASN Supplier Result Assessment A
33. owing basic principles must be followed Avoidance of packaging as much as possible The packaging must not be larger or more elaborate than essential to protect the goods Padding material should be kept to a minimum Where disposable and returnable packaging is used recyclable packing materials must be used and identified according to the specifications of the waste management industry Use of single type component materials Composite Materials are not allowed Where disposable and returnable packaging is equal in economic and qualitative terms returnable packaging shall be preferred Returnable packaging e g Euro pallets Euro box pallets VDA KLT small load carriers that is capable of pooling used through multiple processes and partners is to be preferred ahead of returnable packaging without such capability Returnable packaging should correspond to standard sizes Special design and sizes should only be defined as exception in case of specific extraordinary requirements of the material to be delivered Returnable packaging must be designed to be cleaned emptied and drained easily Special requirements for wooden packaging materials international trade Phytosanitary regulations for international trade with packaging materials made of solid wood ISPM 15 have been issued within the scope of the IPPC International Plant Protection Convention which is a sub organisation of the FAO Food and Agriculture Organizatio
34. ssing Using the VMI Process The processes and agreements described in sections 1 3 1 to 1 3 4 are to be applied analogously with VMI DCM Deviations are pointed out in the following Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 With VMI as a rule gross demands production demands are transmitted instead of delivery call offs SUPPLIER will control the delivery to assure VMI stock to be between the agreed min max limits see also 1 2 3 In VMI process material and production releases are based on gross demands As valid periods for these releases intervals defined in the delivery contract are applied correspondingly 1 3 6 Order Processing Using the DCM or Kanban Process With KANBAN the consumption of a KANBAN container triggers a release The refilling of the empty KANBAN must be done in defined intervalls Transmission of the electronic KANBAN will be done either with WebEDI or existing interfaces in classical EDI 1 4 Controlling of Logistics Performance SUPPLIER shall monitor the following variables as a minimum in order to record its logistics performance and make the results available on request Visual presentation of the results on site by SUPPLIER is recommended 1 4 1 Delivery Performance SUPPLIER shall operate a system to monitor and at least on a monthly basis measure its delivery compliance in terms of delivery dates and quantities to the delivery requests of the r
35. stics Manual Release 3 0 D South Africa Corrugated board to DIN 55468 E Australia Plastic Cardboard Trays Polystyrene F Asia Preferred packaging materials to be defined with according BOSCH customer plant except for Hong Kong Wooden pallets Malaysia Paper Pulp Japan Plastic Cardboard Wooden pallets Paper Corrugated board b Inadmissible packing materials PVC Food based packing Plastic compounds Coated plastic bags Dry Shield bags Packing foam These may only be used in exceptional cases following consultation with BOSCH 2 2 Handling of Empties In order to attain and assure shared quality supply and inventory goals SUPPLIERS must ensure the following standardized regulation for handling of returnable empties between BOSCH and its suppliers 2 2 1 Procurement a Standard Poolable VDA KLT Euro Pallets Euro Box Pallets REGION EMPTIES A Europe VDA KLT small load carrier systems Euro pallets Euro box pallets North America See www Boschnasuppliers com C South America KLT small load carrier systems PBR pallets 1000mmx1200mm D South Africa CHEP and TRENSTAR E Australia CHEP CEVOL Stillages F Asia Poolable empties to be defined with according BOSCH customer plant except for Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Malaysia Plastic Spool for PgW Power Too
36. this case SUPPLIER must also be able to provide information on the following points 1 The cause of the supply problem 2 Production output capabilities for the part s in backlog and production planning number of shifts hours per working day and working days per week 3 Alternative production options investigated production lines and or production schedule always according to quality requirements 4 Availability of alternative parts always according to quality requirements Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 5 Check the possibility of partial delivery 6 Premium freight capabilities and timing 7 Escalation of the problem inside its company If no mutually agreed solution can be found involvement from the highest levels within SUPPLIER s organization will be required Liability of SUPPLIER due to late delivery is regulated by the relevant delivery contract 1 3 3 Production and Material Release SUPPLIER is obliged to deliver ordered products and required associated materials to the receiving BOSCH plant Production releases are legally binding purchase orders of finished goods However regarding delivery dates the last updated delivery call off scheduled release is decisive Material releases are the basis for BOSCH s obligation to reimburse respective materials purchased by SUPPLIER if any Production and material releases relate to dates of receipt by BOSCH
37. ueries LE44 Receptiveness to projects supplier is interested in joint completion of new projects and is pro active Total Logistic result LR 100 0 The current valid LEB is available from the responsible RB contact Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 Attachment 2 Categories subcategories of logistics complaints Quantity differencess MD Higher than ASN delivery note Lower than ASN delivery note Delivery notes LP No ASN at delivery incorrect missing DN data deviation between ASN and Delivery Note Packaging VP Barcode transponderfault packaging unit incorrect labelling of packaging unit wrong or missing material tag damage of product damage and pollution of container packaging incorrect packaging Incorrect Delivery SO Delivery to incorrect customer unloading point Delivery to incorrect customer mixed delivery incorrect product delivered Rescheduling the production Stop of production line Bosch plant Stop of Production line Bosch customer Robert Bosch GmbH CP LOG 07 05 2007 Page
38. y call off release is complete correct and plausible e g that SUPPLIER name part number quantity and delivery dates are correct If any discrepancies are noted SUPPLIER must inform the responsible BOSCH contact immediately Delivery call offs scheduled releases are binding for SUPPLIER unless notification to BOSCH within 2 working days after receipt of the release that the requirement cannot be fulfilled Order confirmations are only required in case of a non conformance to the specified delivery date or quantity Any non conformance to that standard is agreed separately In the case of process deviation the supplier must prove a functional escalation management 1 3 2 Order Tracking Release Process SUPPLIER continuously tracks ongoing orders internally SUPPLIER must be able to provide information of the progress of production at all times Comprehensive transparent tracking of orders placed with subcontractors must be ensured SUPPLIER will install an early warning system to detect supply problems An effective crisis management system and emergency plans are required If disturbances occur which affect the compliance of BOSCH requirements SUPPLIER must initiate the necessary countermeasures If it becomes clear that despite the necessary measures initiated the agreed deliveries cannot be met SUPPLIER must notify their BOSCH contact immediately via e mail fax and advise a new delivery date and or quantity as appropriate In
39. ystem for suppliers to communicate with BOSCH used for example in cases of low call off volumes or where suppliers do not have the necessary infrastructure It is an alternative to classical EDI BOSCH standard WebEDI application is provided by internet marketplace SupplyOn AG Internet http www supplyon com except for RBLA plants South America that use BeSIS 1 2 3 Procurement Control Concepts The following procurement control concepts are generally in use Classical delivery call procedure with releases Release Process Vendor Managed Inventory VMI or delivery control management DCM Kanban Within the framework of the implementation of the Bosch Production system BPS BOSCH strives to form a lean supply chain from the customer to the supplier If the general conditions allow primarily procurement processes based on pull principles will be used only deliver what the previous manufacturing level has consumed for example Kanban DCM and VMI The control concept applied for the respective contracted product is decided by BOSCH Robert Bosch GmbH CP LOG 07 05 2007 Page Bosch Supplier Logistics Manual Release 3 0 The procurement control concepts KANBAN DCM and VMI are supported by a web based Inventory Collaboration Tool provided by the company SupplyOn Release Process Release Orders are transmitted on a rolling basis They are updated regularly and generally contain data with a horizon of at least 6
Download Pdf Manuals
Related Search