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Boca Research FSP 44 User's Manual
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1. KYOCERA Brown circuit board with black colored print surface TDK Green circuit board with silver colored print surface Default Value BAUD RATE Controls the serial interface baud rate parity bit data bits and stop bits Here are the following choices 1200 N 8 1 4800 0 7 1 28800 E 7 1 1200 E 7 1 9600 N 8 1 38400 N 8 1 1200 0 7 1 9600 E 7 1 38400 E 7 1 2400 N 8 1 9600 0 7 1 57600 N 8 1 2400 E 7 1 19200 N 8 1 57600 E 7 1 2400 0 7 1 19200 E 7 1 115200 N 8 1 4800 N 8 1 19200 0 7 1 115200 E 7 1 4800 E 7 1 28800 N 8 1 MINI MICRO Defines the type of printer MINI 1 for a printer with a Cutter Assembly factory default MICRO Is for a printer without a Cutter Assembly PRINT SPEED Controls the speed the ticket travels at Also effects the print quality The numbers range from 0 FASTEST to 7 SLOWEST 3 is factory default DIAGNOSTIC MODE Please consult your Programming Guide Your choices are YES or NO NO is factory default TICKET TYPE Defines how the optos are configured on the paper guide assembly NORMAL Both optos are inline with each other usually mounted on a black bracket ATM Feed opto is mounted under the thermal head and cut opto is attached to the cutter assembly LABEL Same as ATM but the cut opto is a see through type SPECIAL TICKET This option is for a printer with a ticket load switch factory default STATUS ENABLED Sets status response protocols Here are the following
2. NOT use 300 dpi heads with 200 dpi paper 8 0 Maintenance and Adjustments Your ticket printer is solidly constructed and has been designed for high volume use It requires minimal care to provide maximum service This section provides an overview of printer maintenance including part alignments adjustment and replacement For discussion purposes the printer consists of three major modules or assemblies Paper guide and print head assembly Cutter assembly Logic board assembly As a Safety precaution all service to the printer should be done with power off and the AC cord unplugged from the printer 8 1 Paper Guide and Print Head Assembly The principal function of this assembly is to guide the flight strip stock to the thermal print head where thermal printing takes place Additionally this assembly houses the drive platen optical detector and ticket load switch If necessary the total assembly can be removed from the unit However all replacements and adjustments of the com ponents of this assembly can be done without removing the total assembly The most common adjustments and replacements regarding this assembly follows 8 1 5 Optical Device see figure 8 There is one opto device mounted on an aluminum bracket beneath the paper guide The opto controls ticket cut position Removal or adjustment of the opto should be done without removing the bracket from the paper guide The opto position is factory set and adjust
3. and serial remote interface cables into the proper connectors as shown in figure 4 Turn power on figure 2 and you will hear the cutter motor cycle The LCD will display PAPER OUT 4 1 Loading Flight Strips Prior to loading strips open cabinet lock mechanism figure 2c by inserting screwdriv er and making one half turn This printer is designed with an adjustable paper path fea ture Flight strips measuring between 1 0 inches and 1 328 inches in width can be accomodated 4 7 y 2 Figure 5 Adjustable paper path d NT x Z 2 lt SA 3 gt 1 Feed stock into the paper path 2 Loosen thumb screws on slider 3 Move slider towards the stock until they touch 4 Back slider away from the stock little 32 5 Tighten thumb screws CAUTION Do not adjust slider tight against ticket stock This will cause a feed problem Flight Strips will move from side to side if the slider is adjusted too far away from the flight strips This will cause a feed problem Figure 6 Adjustable paper path instructions Thumb Screws You may now install the printer in its permanent location Adequate room should be provided behind the printer for the smooth feeding of stock Begin loading flight strips through the entrance slot figure 7 with a smooth motion until the printer automatically positions the flight strip NOTE Flight Strips should be loaded with the black mark facing down i
4. choices NONE Disables the XON XOFF and status response protocols SERIAL Enables the XON XOFF and status response protocol for the serial port factory default PARALLEL Enables bi directional parallel statusresponses if printer is configured as bi directional SER PAR Enablesb both bi directional parallel and serial status responses USB Enables USB status responses USB SER Enables USB and serial status responses USB PAR Enables USB and bi directional parallel USB SER PAR Enables USB bi directional parallel and serial status responses TRANSPARENT MODE Please consult your Programming Guide Your choices are YES Enabled or NO Disabled YES is factory default PAPER MODE Is generally used only for test purposes It may also be used on roll stock with no black marks on the ticket Your choices are YES Enabled or NO Disabled NO is factory default HEAD DPI Defines thermal head dpi dots per inch Your choices are 200 or 300 300 is factory default SPECIAL HEAD Is used when a special paper path size is installed 2 125 2 5 2 7 Here are the following choices NO NO special head factory default ON P1 SINGLE PATH PRINTER ONLY DUAL PATH PRINTER PATH 1 ON P2 DUAL PATH PRINTER PATH 2 ON BOTH DUAL PATH PRINTER BOTH PATHS REV ADJ2 P1 DUAL amp SINGLE PATH PRINTER WITH REV ADJ2 PATH ONLY REV ADJ2 P2 DUAL PATH PRINTER WITH REV ADJ2 PATH O
5. is composed of both a mechanical and an electrical component Both of these factors are strongly influenced by the quality of the thermal paper used MECHANICAL The print head has a theoretical rating of 60 kilometers This number is based upon the assumption that the head will be used with a good quality top coated thermal paper Uncoated and poorly top coated thermal papers are abrasive to the print head and have been found to wear through the head after less than one kilometer Other factors which may contribute to premature mechanical wear are the use of non thermal inks and stray metallic particles stuck in ticket perforations Certain inks colors such as opaque white which con tains titanium dioxide are also highly abrasive Unfortunately there are no available devices for quantitatively measuring the abrasiveness of a given ticket Fortunately we have developed a slightly subjective but effective method of weeding out overly abrasive ticket stock ELECTRICAL Each heat element dot on the print head has a theoretical life expectancy of 100 million activations This is based on the assumption that each activation will cause the dot temperature to approach the dot s maximum recommended temperature Running at lower temperatures will increase the theoretical life expectancy while slight temperature increases will seriously exponentially degrade the head life The thermal paper can affect the electrical head life in two ways Inse
6. when subject to normal use and service This warranty cov ers all parts and labor except for the print head which is warranted for 90 days All warranty labor is to be performed at the BOCA facility Equipment damaged by misuse or negligence including damage to print heads caused by defective ticket stock is excluded from this warranty Any defective equipment meeting these conditions should be returned to BOCA for repair freight prepaid in its original box and packing material A short note describing the failure should be enclosed with the printer Equipment damaged in shipping should be reported immediately both to BOCA and to the shipper 1 0 Introduction The BOCA Flight Strip Printer FSP is a direct thermal ticket printer with an integrated cutting mechanism designed for air traffic control environments This manual will provide the user with general information regarding printer set up configuration and troubleshooting Please review your programming guide for additional details 2 0 Unpacking the Printer The printer is shipped in a ruggedized container Please save packing material for future use Remove the printer see figure 1 and accessories from the box and inspect for obvious damage If damage is noticed please report it immediately to BOCA Tel 561 206 0100 Fax 561 998 9609 boca bocasystems com The following items should be in the box a Flight Strip Printer b Hopper Optional c AC power cord Figur
7. FSP 42 44 46 Flight Strip Printer Technical Manual Revision D 04 18 08 Boca Systems BOCA SYSTEMS INC 2008 Boca Systems Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of BOCA Every effort has been made to ensure that the information in this manual is accurate BOCA is not responsible for printing or clerical errors and reserves the right to change specifications without notice Table of Contents 1 0 2 0 3 0 4 0 4 1 5 0 5 1 5 2 6 0 7 0 8 0 8 1 8 1 5 Introduction Unpacking the Printer A tour of your printer Installation Loading Flight Strips Standard Configuration This Section has been removed Control Panel Indicators Interface Pinouts Thermal Paper Theory and Specification Maintenance and Adjustments Paper Guide and Print Head assembly Optical Devices 8 1 5 5 Ticket Load Switch 8 1 6 8 1 7 8 2 8 3 8 4 9 0 10 0 Thermal Print Head Rubber Drive Roller Cutter Assembly Logic Board General Cleaning Spare Parts List Troubleshooting Guide Page 15 18 19 20 21 21 21 22 23 23 25 25 25 26 27 Table of Figures and Appendices Figure 1 Figure 2a Figure 2b Figure 2c Figure 3a Figure 3b Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 8a Figure 9a c Packaging Control Panel and LCD Flight Stri
8. IS SECTION HAS BEEN REMOVED This page has been left blank intentionally 5 2 Control Panel Indicator Status Patterns Flashing Flashing errors have equal on and off time Flash erase operation incomplete Flash Vpp problem Flash byte erase error Flash Sequence error Flash block erase error Bad flash Flash program operation incomplete Flash byte program error Memory is full Need a reclaim Soft font download error Delete file error Not assigned Not assigned Not assigned ON OA FWD Status Patterns Flickering Flickering errors have much longer on time than off time Ribbon problem Processor fault Stepper timeout error Paper jam Not assigned Not assigned Not assigned Not assigned Not assigned RAM failure ROM failure Cutter failure Check optos Not assigned Power up initialization problems Out of paper 6 0 Interface Pinouts Serial Pinouts RS232 Standard Pin Function 2 Printer Transmit 3 Printer Receive 7 Ground 5 20 DTR Printer Ready 4 22 RTS 45Vdc Typical RS232 Pin Connections Standard Standard 25 PIN PC 9 PIN PC CPU BOCA CPU 2 3 RXD 2 RXD 2 TXD 3 TXD 7 GND 5 GND 6 DSR 6 DSR 5 CTS 1 CD 8 CD 8 CTS Optional Connection Parallel Pinouts Pin Function 1 Strobe negative 2 9 DATA DB7 10 ACK negative 11 BUSY 12 PAPER OUT 15 ERROR negative 18 Ground 7 0 Thermal Paper Theory amp Specification The print head s life expectancy
9. K being sent back to the host after a flash operation Your choices are YES Enabled or NO Disabled NO is factory default SOFTWARE BUSY Defines if the printer will go busy after each byte is received Your choices are YES Enabled or NO Disabled NO is factory default BI DIRECTIONAL Enables or disables the Bi Directional parallel interface protocol Your choices are YES Enabled or NO Disabled NO is factory default TEST TICKET This item is used to select various FGL test ticket formats it has been redefined for NAV Canada and should not be changed Please refer to the first menu item TEST TICKET BASEBALL MODE Defines the type of software emulation protocol for certain Baseball teams in the US This feature is set at the factory and should not be changed NO is factory default USB Only used for printer with USB interface connector Your choices are YES Enabled or NO Disabled NO is factory default MAGNETICS Defines if a printer is set up for magnetics Your choices are YES Enabled or NO Disabled This feature is set at the factory and should not be changed NO is factory default EXIT AND SAVE Will save any changes made to the above menu options If you wish to save the new value then press TEST if not press MENU JUST EXIT Will exit the menu options without saving any changes If you with to exit without saving the new value then press TEST if not press MENU 5 1 TH
10. NET FSP 423182CV COVER FSP 423111FSP PRINT CAGE FSP 421366FSP PAPER GUIDE FSP LOWER 421367FSP PAPER GUIDE UPPER 422468FSP BEZEL 423182 1 FRONT PLATE FSP 420947FSP CONNECTOR PLATE 423170FSP SWITCH XFER PLATE 421428FSP BKT OPTO MNTG 426816VMINISC2 CUTTER MNTG PLATE SC2 ONLY 420816FSP BLOCK CUTTER SPACER SC2 ONLY 423142 X GLASS RETAINER 422234 PLATEN FSP P49 1011 TURN FASTENER P49 1012 RECEPTACLE FASTENER 422764 MICRO SWITCH 421609 1SS SHAFT ADJ P G 421585FSP COVER GEAR BOX 422888 115 TRANSFORMER 3002 PRINT HEAD 2 300 DPI 421671 1 LCD CONTROL PANEL ASSEMBLY P31 1001 AC FILTER POWER SWITCH 422920 PC INTERFACE BOARD PC SERIAL P29 1005 FUSE 2 AMP SLO BLO 421607 5M4 BLOCK ADJUSTABLE GUIDE 421609 5M4 SLIDE ADJUSTABLE GUIDE 421609 1SS SHAFT ADJUSTABLE GUIDE 2 PER UNIT P49 1006 THUMBSCREW ADJUSTABLE GUIDE 2 PER UNIT 422264 OPTICAL DETECTOR 421359 1TOH HEAD MOUNTING BLOCK ASSEMBLY 423236 CAM HEAD PRESSURE 421772 CAM SHAFT 423072 5M2 SPACER PRINT CAGE 2 PER UNIT 422560 5 DECAL CONTROL PANEL FGL42 LOGIC BOARD FGL42 421639 4 CUTTER ASSEMBLY SC2 P28 1015 SILENT CUTTER MICRO SWITCH SC2 ONLY P33 1006 SILENT CUTTER MOTOR SC2 ONLY 422810 SILENT CUTTER MOTOR GEAR BOX SC2 ONLY 422371 1 SILENT CUTTER PINION GEAR SC2 ONLY P50 1003 DRIVE BELT 102T P51 1014 DRIVE PULLEY 20T SMALL ID 5mm P51 1011 DRIVE PULLEY 30T 423124 CABLE RIBBON DATA CABLE SERAIL 422559 13 CABLE RIBBON C
11. NLY REV ADJ BOTH DUAL PATH PRINTER WITH REV ADJ2 PATH ONLY PATH TYPE Defines the number of paper paths used Here are the following choices PATH 1 Locks a Dual path printer onto path 1 all single path printers factory default PATH 2 Locks a Dual path printer onto path 2 DUAL Is used for Dual path printer DUAL SUPPLY Please consult your programming Guide Dual Printer Supplement VENTEK DUAL Special settings only used by certain customers BUFFER MODE Defines when the printer will go busy Here are the following choices SINGLE MODE 1 Go busy after each print command inserted in buffer SINGLE MODE 2 Go busy after receiving p command MULTIPLE MODE Go busy when the input buffer is full 4k factory default CLEAR DOWNLOAD Clears those items downloaded by the operator PCX or softfonts Your choices are YES or NO DEFAULT SETTING Resets the printer back to the factory default setting Your choices are YES or NO INC CUT1 COUNT Enables the operator to move the cut or tear position to the left towards the ticket entrance area Cut counts are increments of 003 for 300dpi and 002 for 200dpi The count value is changed by depressing CHOICES 16 is factory default DEC CUT1 COUNT Enables the operator to move the cut or tear position to the right towards the ticket exit area Cut counts are decrements of 003 for 300dpi and 002 for 200dpi The count value is changed by d
12. ONTROL PANEL 13 422559 9 CABLE RIBBON CONTROL PANEL 9 422892 HARNESS AC P19 1005 HARNESS DC 422590 STEPPER MOTOR 423455 BOCA CUTTER ASSY BC2 FGL44 LOGIC BOARD FGL 44 X44 LOGIC BOARD X44 X46 LOGIC BOARD X46 Q46 LOGIC BOARD Q46 OONOOARWN 10 0 Troubleshooting Guide This is a simplified troubleshooting guide listing some of the typical problems It is not intended to provide technical details or repair methods but can serve as a guide for fault isolation in the field If you need additional help please contact BOCA at Tel 561 998 9600 Fax 561 998 9609 1 NO OPERATION POWER INDICATOR IS OUT a Check the power cord for proper installation at both ends b Check main fuse and replace if blown 2amp 250 volt SB c Check that there is power at the AC receptacle POWER IS ON BUT NO OPERATION a Check all electrical connections on the printer b If cutter motor does not rotate after power up See 6 c Unplug the thermal head and turn on the printer If printer works replace the thermal head d Replace the Main logic board POWER IS ON BUT TICKET WILL NOT LOAD a See 2 b Make sure the print head cam lock assembly is fully locked in the closed position Consult Thermal Print Head in Section 8 1 6 c Check that the ticket stock is being loaded correctly d Replace ticket load switch e Replace ticket cut opto f Replace the Main logic board ERRATIC CUT POSITION a Check
13. cal Device in Section 8 1 5 d Replace ticket cut opto e Replace ticket load switch PRINTER SKIPS TICKETS AND DIES See 9 TICKET JAM ENTERING THE CUTTER AREA a Check all electrical connections on the printer b Replace cutter assembly
14. e 1 Packaging 3 0 A Tour of Your Printer Figure 2a Control Panel and LCD ES E wei LUN e su gt s Ped Output Slot Hopper Mounting Holes Figure 2b Flight Strip Printer FSP Figure 2c Cabinet Lock Mechanism Figure 3a FSP Side View Cutter Assembly B Optical Detector C Timing Belt D Drive Pulley 2 E Transformer F Print Head Release Lever uw Ji NOTE THE CUTTER ASSEMBLY MAY VARY DEPENDING ON THE DATE OF MANUFACTURE OF THE PRINTER THE SC2 CUTTER IS SHOWN Figure 3b FSP Cover Open A Print Head Release Lever B Logic Board C LCD Control Board NOTE LOGIC BOARD CONFIGURATIONS MAY VARY DEPENDING ON THE DATE OF MANUFACTURE OF THE PRINTER THE FGL42 LOGIC BOARD IS SHOWN Figure 4 FSP Rear View A AC Power Connector B Fuse Holder 2amp SB C Input Slot D Interface Connector Serial E Locking Mechanism F ON OFF Switch NOTE CONFIGURATION MAY VARY DEPENDING ON THE DATE OF MANUFACTURE OF THE PRINTER FGL42 LOGIC BOARD CONFIGURATION SHOWN 4 0 Installation The FSP is designed to be mounted on a counter top or shelf However prior to site preparation and installation the printer should be powered up and run in the self test mode Lay the printer flat on a counter Please confirm that the line voltage agrees with the voltage listed on the label affixed to the side of the unit see figure 4 Attach the AC cord
15. epressing CHOICES 16 is factory default INC CUT2 COUNT Same as INC CUT1 COUNT but effects path 2 on a dual path printer Does not apply DEC CUT2 COUNT Same as DEC CUT1 COUNT but effects path 2 on a dual path printer Does not apply 2 SIDED PRINTER Only used with 2S ticket printers Your choices are YES Enabled or NO Disabled NO is factory default PARK TICKET Reverse the ticket to the print position after the last ticket in a group has been printed Please consult your Programming Guide Your choices are YES Enabled or NO Disabled NO is factory default TICKET MODE Defines how the printer will treat multiple tickets Please consult your Programming Guide Your choices are SINGLE or MULTIPLE MULTIPLE is factory default PRINT MODE Defines the automatic ticket length calculation feature THERMAL The printer will feed out and then retract a ticket during this measurement factory default RIBBON The printer will feed out one blank ticket This mode is used for label stock to prevent peeling PRINT INTENSITY Controls the darkness of ticket print out Here are the following choices LIGHT MED LIGHT NORMAL factory default MED DARK SHORT HEAD LIFE SKI MODE Enables the operator to set an unprintable area on the first 50 of a ticket This is ideally used for label stock Your choices are YES Enabled or NO Disabled NO is factory default FLASH ACK MODE Enables or disables an AC
16. for defective ticket stock Is the black mark unevenly spaced apart or light in color Is the ticket too wide for the paper path b Clean off opto eyes Consult Optical Device in Section 8 1 5 c Check that the platen is clean Consult Rubber Drive Roller in Section 8 1 7 d Replace ticket cut opto e Replace ticket load switch g Replace the Main logic board ERRATIC PRINT POSITION See 4 CUTTER DOES CYCLE a Check for blockage in the cutter area b Make sure printer is set for MINI Consult Section 5 0 c Replace the cutter assembly d Replace the Main logic board 10 11 12 POOR PRINT OUT light print out a Make sure the print head cam lock assembly if fully locked in the closed position b Consult Thermal Print Head in Section 8 1 6 c Adjust print intensity setting via the control panel Consult Section 5 0 d Replace thermal head POOR PRINT OUT white voids in print out a Clean print head Consult Thermal Print Head in Section 8 1 6 b Replace thermal head NO PRINT OUT a Check head cable for electrical connection at both ends b Check to make sure head cable is plugged in properly into the thermal head c Replace the thermal head d Replace the Main logic board PRINTER SKIPS TICKETS WHILE PRINTING a Check all electrical connections on the printer b Check position and quality of black mark on the ticket stock c Clean off opto eye Consult Opti
17. ically to prevent debris from building up on the print element The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of dust entering the print area Excessive dirt build up on the print head will result in reduced quality Continuing to run the print head in a dirty condition will reduce its life expectancy as it is unable to diffuse its heat properly There are two pressure adjustment set screws 10 32 x X located in the spring plate above the print head See Figure 9a Athough these set screws are factory set the pressure can be adjusted for a variance in paper thickness or to fine tune after a print head has been replaced The thermal print head can be removed for cleaning or replacement as follows Please refer to figures 9a c 1 Make sure power is off and the AC cord is disconnected from the printer 2 DO NOT UNPLUG CABLE FROM PRINT HEAD 3 Lift up the print head release lever located above the head mounting block to remove pressure from the thermal head see figure 9a 4 Lift up the head mounting block thermal head to remove see figure 9b 5 Clean the thermal print head surface the side that makes contact with the paper with isopropyl alcohol see figure 9c 6 Install the head by reversing the above procedures For printers with Boca cutter assembly make sure the thermal head goes under the cutter assembly see figure 9d Make sure print head is not installed impr
18. imately 750 000 cuts 8 2b Boca Cutter Assembly BC2 The BOCA cutter BC2 system is a fully integrated recipricating cutter mechanism powered by a stepper motor The BC2 requires no adjustments and is rated for approximately 750 000 cuts When first powering up the printer be aware of the following Wait five seconds before feeding ticket stock into the printer after power up During this time the cutter will cycle once If ticket stock is fed into the printer before five seconds a ticket jam could occur The cutter should be blown out with air periodically to prevent debris from building up inside the cutter area The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of paper dust entering the cutter area 8 3 Logic Board The printed circuit boards used in this product have been manufactured using surface mount technology These printed circuit boards cannot be effectively repaired in the field and should be returned to the manufacturer if repair is required Your printer has one large printed circuit board which houses all control and power supply circuitry ALL SERVICE SHOULD BE DONE WITH POWER OFF AND THE AC CORD UNPLUGGED FROM THE PRINTER 8 4 General Cleaning The interior of the printer should be cleaned whenever there is a visible accumulation of dust Use a small vacuum for cleaning Be careful not to jar any of the printer s parts loose 9 0 PARTS LIST 423182 CABI
19. isplays FACTORY MENU 3 To scroll through the menu topic use MENU stopping on the topic you wish to 4 5 change Press CHOICES to scroll through choices in the selected topic NOTE The printer displays a blinking cursor for the values presently stored in the printer Once you have found the new value you want press TEST The LCD window displays EXIT AND SAVE If you wish to save the new value press TEST again If you do not wish to save the new value press MENU The LCD window displays JUST EXIT Press TEST to exit the FACTORY MENU without saving new values or press MENU to enter back into the FACTORY MENU The chart below lists the present menu topics These topics are subject to change FACTORY MENU TEST TICKET PRINT HEAD BRUT RATE MIHIJHMICREOT FRIHT SPEED nimc ut STIC MODE COUNT STATUS EMABLED TRANSPARENT MODE PAPER MODET HEAD FI SPECIAL HEADY FATH TYPE BUFFER MODE CLEAR DOM DEFAULT SETTINGS TEST TICKET BASEBALL MOTET The following Is an overview of what MAGMETI each Menu option does EXIT AMD s JUST ERIT TEST TICKET TYPE The FSP allows one of four different test tickets to be printed when the printer s test button is pressed In addition this selection also determines other preset values associated with the test ticket format selected PRINT HEAD TYPE Here are the following choices
20. ment should not be necessary Caution Before making any opto adjustments make sure your flight strip stock was manufactured to proper specifications The printer should cut the ticket just behind the perforation The ticket should never be cut in front of the perforation The position of the cut can be controlled by changing the cut count setting in the OPERATOR MENU see Section 5 0 Standard Configuration Once a year the optos eyes should be blown off with air This interval will vary depend ing upon the environment and the quality of the ticket stock FEED DIRECTION Optical Device Ticket Cut Fa lt Paper uide 5 64 Allen Head Screws On some models these connectors plug into the back of the circuit board Grn Red BIk Wires aa Figure 8 Optical Device TO LOGIC BOARD 8 1 5 5 Ticket Load Switch The ticket load switch should be positioned such that the printer automatically activates the stepper motor at the proper time when tickets are loaded into the printer When loading tickets the stepper motor should turn on when the ticket stops in front of the thermal head At this point the ticket will be grabbed out of your hand and fed into the printer If the motor does not activate make sure the ticket stock is loaded into the printer properly Figure 8a Ticket Load Switch Print Head removed 8 1 6 THERMAL PRINT HEAD The print head should be cleaned period
21. n the feed direction shown below figure 7 FEED DIRECTION THERMAL ACTIVE SURFACE Figure 7 Flight Strip loading Em NOTE THE PICTURE OF THE ARROW ON THE BOTTOM OF THE FLIGHT STRIPS UK e IS AN OPTIONAL GRAPHIC After the flight strip is automatically positioned the READY LED will be illuminated press the TEST button located on the control panel figure 2a to print a test ticket Verify that the printer works properly with your system by issuing a ticket through your computer system 5 0 Standard Configuration The FSP is factory configured for specific customer requirements using an enhanced FGL package Printing resolution is 300 dots per inch For complete information on the FGL Programming Language please see the programming guide FGL printers allow the user to adjust various printer options through the control panel CHECK PAPER PAPER JAM DATA READY Boca Systems x Selects proper menu topic Enters new value Also Scrolls through choices in baud rate cut count etc saves new values individual menu topics To access and use the FACTORY MENU follow these steps 1 2 Flight strip stock should be loaded into the printer The LCD window displays the firmware level installed in the printer Press both MENU and CHOICES switches simultaneously for about three seconds The LCD window d
22. nsitive slow to image papers will typically encourage the user to increase the voltage to darken the printed image This will directly increase the head temperature resulting in reduced head life Additionally the higher temperatures will frequently cause the ink to peel off the ticket and deposit onto the print head The ink debris will disrupt the normal transfer of heat from the head to the paper This further increases the head temperature above the desired level The use of non thermal inks and or non top coated papers also will cause the ink to release and deposit on the print head SPECIFICATION Based upon the above technical information BOCA has always tried to encourage our customers to use the proper thermal papers to maximize the life of their print heads BOCA provides an extensive series of papers which meet the above criteria for low abrasion and high sensitivity We have also tested and approved a number of Ricoh thermal papers which meet our criteria While we have not had the oppor tunity to test other manufacturers thermal papers we feel confident that other papers manufactured with the above goals in mind should be acceptable for use in our printers The following list of papers have been approved by BOCA 300 dpi usage BOCA HS7 Please note that the 300 dpi papers may be used on 200 dpi printers In fact doing so will increase the electrical life of the head as this will allow the head to operate at a lower temperature DO
23. operly see figure 9e 7 Restore pressure to the head by pushing down on the cam lock assembly You shouldn t have to use excessive force to lock the cam lock assembly in place 8 The printer in now ready for operation If the print quality is still poor then the thermal head needs to be replaced 9 To replace print head remove ribbon connector from print head and then remove print head from mounting block by removing two unmarked screws see figure 9b 8 1 7 Rubber Drive Roller Platen The rubber drive roller should be cleaned once a year to prevent paper dust from building up on the roller Clean drive roller with a paper towel and alcohol 1 Unlock the thermal head and tilt back to gain access to platen 2 Clean the full length of the platen 3 Rotate the platen clockwise and repeat step 2 continue in the same manner for one full revolution of the platen 4 Close or lock the thermal head Printer in now ready for normal operation Print Head release lever Remove these two unmarked screws to replace print head Figure 9d Clean this surface Head is installed wrong Should no be sitting on top of the cutter Figure 9e 8 2 Cutter Assembly NOTE THE CUTTER ASSEMBLY MAY VARY DEPENDING ON THE DATE OF MANUFACTURE OF THE PRINTER 8 2a SC Cutter Assembly SC2 The SC cutter SC2 system is a fully integrated rotary cutter mechanism powered by a DC motor The SC2 requires no adjustments and is rated for approx
24. p Printer FSP Cabinet Lock Mechanism FSP side view FSP cover open FSP rear view Adjustable paper path Adjustable paper path instructions Flight Strip Loading Optical Device Ticket Load Switch Print head removal cleaning and adjustment Page 22 22 24 FCC NOTICE NOTE The equipment has been tested and found to comply with the limits for a class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radi ate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may Cause undesired operation NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to insure compliance WARRANTY INFORMATION PRINTERS BOCA warrants each printer to be free of defects for a period of one year from the date of shipment
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