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BMW X5 xDrive30i Service and Warranty Information

1. b Damage attributable to failure to perform required inspections maintenance at the specified intervals or in accordance with the BMW rust inspection maintenance program instructions Proof must be provided by a paid invoice or filling in the appropriate boxes in the Service Section of this Statement BMW NA will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the SAV identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the SAV has been declared a total loss or sold for salvage purposes or if the SAV has been used in any competitive event 34 Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico This warranty applies only to U S specification SAVs distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program In accordance with the defect warranty provisions of section 207 b of the Clean Air Act BMW NA warrants to the first retail purchaser and each subsequent purchaser that the SAV a was designed built and equipped so as to conform at the time of sale with all regulations of the U S Environmental Protection Agency applicable at the time of manufacture and b is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a
2. d Service an Warranty Information The Ultimate Driving Machine D e 7 ttv t lab Pd e m mm esos ho I L d 4n Mt jJ 1l A i artt Cre r S Td Y pierre ov EE T IL d di diat mm dad 2232 M d alid ahi T sap Ee Ld y a KN y y Owner Driver Information Name Address Owner Driver Telephones Business Home Model X5 amp X6 Year 2009 Retail In Service Date Trim Code Color Code Production Date License Plate Number BMW Center Telephone Numbers Offices Services Table of Contents Page BMW Ultimate Service icc isa 404 8 a eee a is is ere ee a 1 The BMW Maintenance Program leeren 1 COVEIAGE cada e Sa Race EN ee x eror Oa ee Re A a auc a ee aan 2 Maintenance Upgrade Option 0 00 ce rrr 2 IlntervalS uuo E Ecko ey Eoo Yos wb ox KORR ROS Nom S e ENA Ree RO ERA cade E 2 Condition Based Service CBS 44r rhon Ronan a RO Rn 3 Service Interval Display gt osos aoa hice 4 ne Gk CUT CR C CD ORC CHR e LRL cot Cn 3 Info Display screen contents o o o ooo oo ooo 3 Info Display screens in the instrument cluster X6 only ee eee eee 3 POSSIDIE displays AG ONIY ita a ia 4 Control Display screen contents 0 000 eee ee hrs 5 SVIMDONS A No Qr cR eae de RR NE Se aj ada 5 Jercie rer an Geek koe heheh ia cv 6 Quality Certification res 5 9 Yo a ee LY cC Eo Kec a e OR CREE P re A 7 Mainte
3. ARKANSAS CALIFORNIA GEORGIA IDAHO IOWA KENTUCKY MARYLAND MASSACHUSETTS MINNESOTA PENNSYLVANIA OHIO and VIRGINIA BBB AUTO LINE is a dispute resolution program administered by the Council of Better Business Bureaus BBB AUTO LINE resolves disputes through mediation or arbitration Mediation is an informal proceeding whereby a neutral third party mediator helps the parties to find an acceptable resolution Arbitration is also an informal proceeding in which an impartial third party renders a decision after a hearing at which both parties have an opportunity to be heard You can select mediation or arbitration or both The program is free of charge to you the consumer but there are some minimum requirements for participation in the program Please contact BBB AUTO LINE at the address or phone number listed below for more details BBB AUTO LINE 4200 Wilson Boulevard Suite 800 Arlington VA 22203 1 800 955 5100 If you wish to use the program and you qualify for participation you will be required to provide the following information gt Your name and address gt The vehicle identification number VIN gt The make model and year of your vehicle gt A description of the problem with your vehicle BBB AUTO LINE will also ask you for other information that may help resolve your concerns such as the purchase price of your vehicle any mileage at the time of purchase the current mileage and copies of repair order
4. water leaks and wind noise Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are contained in the X5 and X6 Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW SAV center will assist you in resolving the difficulty Non genuine BMW Parts While you may elect to use non genuine BMW parts for maintenance or repair services BMW NA is not obligated to pay for repairs that include non genuine BMW parts or for any damage resulting from the use of non genuine parts BMW NA will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitive event General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILIT Y IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME I
5. Pressure Fuel Pump EA NN EN High Pressure Fuel Rail High Pressure Sensor Fuel Intake Air Duct Intake Air Pressure Sensor Pressure Converter Tubo 42 Injection Valve Fuel Injector CL Models X5 xDrive3Oi X5 xDrive48i X6 xDrive35i X6 xDrive50i xDrive501 Mode o o ooo 8 Years 8 Years 7 Years 7 erret pu 000 miles pem 000 miles 000 miles p 000 miles Thermostat si Womecowng o e a a o Transmission Control Module D Turbocharger o S p e t Vacuum Reservoir TP Valvetronic Control Unit e o o E ETUR iaai VANOS WT Adjustmentunit e 43 Notice The National Traffic amp Motor Vehicle Safety Act of 1966 requires manufacturers to be in a position to contact the vehicle owners when a correction of a product defect becomes necessary Please fill in the attached postcard if you change your address or purchase a used BMW 44 Tire Warranty Statement Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are contained in the Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will assist you in resolving the difficulty Notes 45 Notes 46 For immediate updates or if there are no cards left please contact the BMW Customer Relations Cente
6. de aUe SE a es Ae AE 28 SCIVICES eri ri a a ME 28 DISPaten DEVICE rara a A A 1 Heo Te ae tts Mi Gn 28 On Site Assistante 2000 ER al De a SR ICT ER RE DLE CR 28 LOCKOUT iia T elena oo PTT 29 TOWO Se VICO MI a dba cdo Beth celeste dee ah es dad Reema gy lah alts 29 SIgrisandsDEIVes Hise coe mince me gk ES bow aa Eee rg het ta 29 PEMD Interruptor BENEI 343 40 O0 a Cr X E RH IC ai AC EORR og a 30 Car ReritalDISCOBPMES asa bando aia dm aser eager Gr elo fede Debe RC RC CS IL 30 EXCISION Gea E ES EE TTE UT T tara ETT 30 Overview of BMW Limited Warranties cr cnn 31 New SAV Limited Warranty 2009 X5 and X6 Valid only in the U S A and Puerto Rico crrrnnnnn 32 WOMantor NR ETE RUIT S UT LLLI LIED atenas heh da atando ae 32 Wanay Perg c cat td Bo Ga a EN oe ee Ge ee ee ee wet 32 Warranty Bells git pru does ratas it Sh ie ede ede gc Se We ri ors 32 Warranty GOVe dd6 s 355 qa d teh ae ae ee hae es ebd he RECO liado 32 Safety Belt Warranty KansaS 0 00 ee ee es 32 Mentes aio xa dod cat sta eck o he ke DE b ae eae 32 General oru Se god enda edad dic b ase ee tu ng Se ak Ue ote yy de de Dh a sl et Ub ee te ea 33 Limited Warranty Rust Perforation 2009 X5 and X6 33 REQUIRED MAINTENANCE 0000 hh hm ee hah hana 33 Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico errrnrnnnn 34 WhatlS NOUCOVEE rita dust AR Gb
7. driver and the BMW SAV together after the SAV has been repaired by an authorized BMW SAV center Original receipts must accompany all reimbursement requests Trip interruption coverage is limited to 1 000 00 per incident for maximum of five days per incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements 30 Car Rental Discounts Discounts are available from Hertz and Enterprise car rental companies Benefits may vary with each company and location and are subject to change without notice Simply display your Roadside Assistance card showing the applicable Plan number during reservation and at the time of rental to secure your discount Exclusions Specifically excluded from coverage are gt Fines taxes or impound towing fees caused by a violation of local or state law gt Expenses related to extreme adverse weather conditions including but not limited to floods hurricanes and tornadoes removal from water snow Ice etc gt Expenses for the removal of snow tires and mounting or removal of snow chains Overview of BMW Limited Warranties Months New Vehicle Warranty 48 4 years 50 000 Miles Rust Perforation Warranty qo 12 years Unlimited Miles Federal Emission Warranty All Emission Related Parts 24 Ya om 01010 Specific Control Devices _ 8 years 80 000 Miles California Emission Control Warranty A
8. issued by a BBB AUTO LINE arbitrator If you reject the decision you will be free to pursue further legal action The arbitrator s decision and any findings will be admissible in a court action 11 If you accept the arbitrator s decision BMW NA will be bound by the decision and will comply with the decision within a reasonable time not to exceed 30 days after we receive notice of your acceptance of the decision 12 Please call BBB AUTO LINE at 1 800 955 5100 for further details about the program IDAHO Residents IMPORTANT IF THIS VEHICLE IS DEFECTIVE YOU MAY BE ENTITLED UNDER THE STATE S LEMON LAW TO REPLACEMENT OF IT OR A REFUND OF ITS PURCHASE PRICE OR YOUR LEASE PAYMENTS HOWEVER TO BE ENTITLED TO REFUND OR REPLACEMENT YOU MUST FIRST NOTIFY THE MANUFACTURER ITS AGENT OR ITS AUTHORIZED DEALER OF THE PROBLEM IN WRITING AND GIVE THEM AN OPPORTUNITY TO REPAIR THE VEHICLE YOU ALSO HAVE A RIGHT TO SUBMIT YOUR CASE TO THE CONSUMER ARBITRATION PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE Special Programs SOMETIMES BMW OF NORTH AMERICA LLC BMW NA OFFERS A SPECIAL ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS BEYOND THE TERMS OF THEWARRANT Y CHECKWITH YOUR AUTHORIZED BMW SAV CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR SAV BMW Roadside Assistance The BMW Roadside Assistance Program reflects BMW s commitment to your complete satisfaction with the BM
9. parts or labor including diagnosis be adjusted repaired or replaced at the option of BMW NA to proper specifications in order to make the SAV comply with applicable emissions standards The decision to adjust repair or replace parts is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of the warranted part Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier This warranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions control components as listed on page 37 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New SAV Limited Warranty No claim under this warranty will be denied on the basis of use of a properly installed EPA certified emission part for maintenance and repair A SAV manufacturer may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the maintenance or repair of an SAV only if the SAV manufacturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equipment part Maintena
10. period of 2 years or 24 000 miles whichever occurs first except for specific emission control components as listed on page 37 for which the warranty period is 8 years or 80 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Warranty claims must be made as soon as reasonably possible after a defect is discovered To make a claim the SAV must be brought to any authorized BMW SAV center during normal business hours The authorized BMW SAV center will without charge for parts or labor including diagnosis either repair or replace the defective part if any The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expected to correct the failure of the warranted part Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the SAV is received by the authorized BMW SAV center For assistance in determining which specific parts or components of your vehicle are covered under this warranty please contact your authorized BMW SAV center Itis the owner s responsibility to have all scheduled inspection and maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW E
11. purchaser Warranty Period The warranty period is 48 months or 50 000 miles whichever occurs first Warranty Begins Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Warranty Coverage To obtain service under this limited warranty the SAV must be brought upon discovery of a defect in material or workmanship to the workshop of any authorized BMW SAV center in the United States or Puerto Rico during normal business hours The authorized BMW SAV center will without charge for parts or labor either repair or replace the defective part s using new or authorized remanufactured parts The decision to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the SAV is received by the authorized BMW SAV center 32 Safety Belt Warranty Kansas Safety belts are covered under the BMW New SAV Limited Warranty for defects in material or workmanship for a period of 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the SAV must be a new SAV retailed in the State of Kansas and the repair performed by an authorized BMW SAV center in Kansas Other Items Wheel alignment ba
12. this test Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warranty repairs Parts for which replacements are made become the property of BMW NA After 3 years or 50 000 miles and in accordance with paragraph c above such repairs are limited to the repair or replacement of those parts identified in the California Emissions Warranty List If your California registered SAV is between 7 and 8 years old and has been driven less than 80 000 miles then your SAV is eligible for additional warranty coverage under the Federal Emissions Warranty A repair performed as the result of a smog check test failure due to a defect in a part which is warranted for 7 years 70 000 miles 8 years or 100 000 miles for certain models is covered In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the SAV is received by the authorized BMW SAV center It is the owner s responsibility to have all required maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control System Service intervals are computed by the service interval indicator and displayed on the instrument panel However BMW NA will not deny your warranty repair claims solely because you do not have main
13. used in competitive events gt Oil changes performed outside the recommended maintenance intervals as indicated by the Service Interval Indicator Maintenance Upgrade Option Please contact your authorized BMW center for information and availability on the optional Maintenance Program Upgrade for coverage up to 6 years and 100 000 miles Intervals Time intervals should be followed using the maintenance interval as indicated by the Condition Based Service CBS display Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage However driving conditions have a major influence on routine maintenance requirements distance traveled is only one of the significant factors A vehicle driven for 50 000 miles of short trips in the city with numerous cold starts prolonged periods of idling stop and go driving and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50 000 miles for long distances at low engine speeds primarily at operating temperature The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service CBS system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage but taking into account important factors such as high or low engine speeds short or long trip driving and condition of the engine oil and brake pads Conditi
14. within 50 additional miles of the nearest BMW SAV center Towing requests for SAV disabled because of casualty fire act of God or violation of law federal state or local are provided at the expense of the owner driver If itis necessary for you to have your SAV towed through your own arrangements you must contact BMW Roadside Assistance for prior authorization and instructions on claim procedures All claims must be submitted within sixty 60 days of the disablement or occurrence accompanied by the original receipts Claims received after that time period may be dishonored and are subject to the full discretion of BMW Roadside Assistance If BMW Roadside Assistance is not contacted for prior authorization the maximum coverage for towing is 100 00 Sign and Drive Typically if you are within the terms of your warranty the services you receive under the BMW Roadside Assistance program will not require payment In most cases you will simply sign a receipt from the provider of services Trip Interruption Benefits Trip interruption benefits are provided for mechanical breakdowns as follows gt Breakdowns that are warranty related and gt Must occur in excess of 100 miles from the driver s residence and gt Repairs cannot be completed during normal business hours on the same day of breakdown Reimbursements will be made for meals lodging car rentals and alternate transportation to bring the
15. workmanship for 4 years 50 000 miles from the original in service date whichever comes first Repairs will only be made at authorized BMW centers using Original BMW Parts The BMW Maintenance Program The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership The program has been devised with the following objectives to maximize vehicle safety reliability and resale value by minimizing breakdowns resulting from wear and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven 2009 X5 and X6 vehicles purchased from an authorized BMW SAV center in the United States or Puerto Rico are covered by the BMW Maintenance Program for 48 months or 50 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Any authorized BMW SAV center in the United States or Puerto Rico will perform the scheduled or additional maintenance services on your vehicle at no expense to you Coverage The BMW Maintenance Program covers all factory recommended maintenance as determined by the Conditioned Based Service CBS system Additional items that need replacement due to normal wear and tear and that are not covered by the original New SAV Limited Warranty such as brake p
16. BMW 12 year unlimited Eu Ee mileage anti corrosion warranty C Yes C No Partially Remarks explain use repair order if necessary EA AN m Y oro Oy O Show damage location above with codes X Stone damage O Dent A Scratch Yj Collision damage Undercoating damage explain in remarks Theundersigned herewith confirms that this inspection has been carried out by the authorized BMW SAV center below and this BMW center has given notification of any body repairs neces sary Customer s signature Performed by BMW SAV center Stamp with Code BMW center authorized signature 21 Body Inspection SAV inspected and repaired if of jo necessary to BMW standards AIN of ZN required by BMW 12 year unlimited Ea mileage anti corrosion warranty SSS Yes No Partially Remarks explain use repair order if necessary EA A NO Show damage location above with codes X Stone damage O Dent A Scratch Yj Collision damage Undercoating damage explain in remarks Theundersigned herewith confirms that this inspection has been carried out by the authorized BMW SAV center below and this BMW center has given notification of any body repairs neces sary Customer s signature Performed by BMW SAV center Stamp with Code BMW center authorized signature 22 Body Inspection SAV inspected and repaired if of necessary to BMW standards required by BMW 12 year unl
17. BMW SAV center for further guidance and information Corrosion Protection Extensive corrosion protection measures implemented by BMW now make it possible to offer a twelve year unlimited mileage anti corrosion warranty against rust perforation on your SAV provided that the SAV is maintained in accordance with the provisions of the New SAV Limited Warranty as outlined in the Warranty Section of this Statement page 32 The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection 17 During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts with metal folds are coated with PVC and sealed from the outside All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones etc Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly Requirements for maintaining the twelve year unlimited mileage anti corrosion warranty are outlined in the Warranty Section of this Booklet page 33 Restoring corrosion protection Please take care that anti corrosion material is replaced when your car is repaire
18. NCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANT Y INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you 33 Limited Warranty Rust Perforation 2009 X5 and X6 BMW of North America LLC BMW NA warrants this original SAV against defects in materials or workmanship which will result in rust perforation of the SAV body for a period of twelve years unlimited mileage commencing on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier To obtain service under this warranty the SAV must be brought upon discovery of any rust perforation to the workshop of any authorized BMW SAV center This authorized BMW SAV center will without charge for parts or labor either repair or replace the defective part s The decision to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA REQUIRED MAINTENANCE In order to keep this warranty in effect the SAV must be inspected at every BMW Inspection Il at least every two years Any areas requiring preventative maintenance must be repaired The Ins
19. SAV center level it is important that they be given the opportunity to provide a solution Should you feel that you were not provided with the proper response we urge you to contact the General Manager or BMW Center Operator Despite the best intentions of all parties a misunderstanding may occur between you and your BMW SAV center Should this occur and you require further assistance please contact the BMW NA Customer Relations and Service Department at 1 800 831 1117 or through our website at www bmwusa com When contacting us we ask that you provide the following information gt Your name address and telephone number gt SAV Identification Number last seven digits gt SAV s delivery date gt SAV mileage gt Selling BMW SAV center s name gt Servicing BMW SAV center s name gt Description of the problem A BMW NA Customer Relations and Service Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your BMW SAV center Please remember the first step in resolving a complaint is to contact the authorized 24 BMW SAV center that performed the work on your vehicle They have the necessary equipment and the personnel to achieve this goal We are confident that every effort will be made to ensure your satisfaction Customer Assistance Notification During a specific period the earlier of 12 months or 12 000 miles though this perio
20. W ownership experience It is available for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 days a year Itis a valuable benefit provided to you at no additional cost Subject to certain limitations and exclusions noted on page 30 Services provided by a third party business partner The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New SAV Limited Warranty Owner s Eligibility You are covered if your SAV is gt A new BMW SAV distributed by BMW NA and purchased at an authorized BMW SAV center OR gt A new BMW SAV purchased under the BMW NA European Delivery Plan OR gt A new U S version BMW SAV purchased under the Diplomatic or Military Sales programs operated in any of the 50 states Canada and Puerto Rico Coverage is provided for the vehicle itself regardless of the driver Protection New BMWs Protection is provided for 4 years unlimited miles NOTE This does not affect warranty coverage which remains at 4 years 50 000 miles Certified Pre Owned BMWs 6 years unlimited miles from the original in service date Getting Started A temporary Roadside Assistance card can be found inside your vehicle portfolio It contains the 24 hour toll free number for Roadside Assistance For your convenience a decal which shows the same information as the Roadside Assistance card has been affixed to the bottom rim of th
21. YSTEM POSITIVE CRANKCASE VENTILATION SYSTEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ON BOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or system are is covered under the Federal Emission Warranty for a period of 8 years or 80 000 miles whichever occurs first CATALYTIC CONVERTER ENGINE CONTROL MODULE INCLUDING ON BOARD DIAGNOSTIC SYSTEM For assistance in determining coverage of the specific components of the on board diagnostic system please contact your authorized BMW SAV center California Emission Control Warranty Statement Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America LLC BMW NA are pleased to explain the emission control system warranty on your 2009 SAV In California new motor vehicles must be designed built and equipped to meet the State s stringent anti smog standards BMW NA must warrant the emission control system on your SAV for the periods of time listed below provided there has been no abuse neglect or improper maintenance of your SAV Your emission control system may include parts such as the fuel injection system the ignition system catalytic converter and engine computer Also included may be hoses belts connectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair yo
22. ads brake rotors and wiper blade inserts are included provided wear and tear exceeds BMW specifications Any adjustments required due to normal operating conditions are also included See pages 7 8 of this booklet for additional information Exclusions from coverage include the following gt Items reimbursable under your New BMW SAV Limited Warranty gt gt Gasoline and gasoline additive gt Windshield washer additive except when in conjunction with scheduled maintenance gt Tires wheel alignment tire balance and rotation gt Wear and tear of soft trim items such as seats carpets moldings headliner door panels and all chrome trim gt Damage detected when performing the rust perforation inspection gt Damage which results from negligence improper operation of the vehicle wear and tear or deterioration due to driving habits or conditions improper repair environmental influences flood accident or fire damage road salt corrosion alteration installation of non genuine BMW accessories or use of improper poor quality or contaminated fuel gt Altered or unreadable Vehicle Identification Number VIN or odometer irregularities or vehicles where the true mileage cannot be determined gt Maintenance or repair after the vehicle is deemed a total loss gt Maintenance or repairs performed by other than an authorized BMW SAV center within the United States or Puerto Rico gt Vehicles
23. ance of certain subsequent maintenance elements as required by the SAV New Vehicle Limited Warranty will be specified at intervals computed by the BMW Service Interval Indicator as follows gt Oil Service Engine oil should be changed with the engine at operating temperature Note Change oil at least once a year All 2009 model year X5 and X6 vehicles are factory filled with BMW High Performance Synthetic oils We recommend BMW High Performance 5W 30 Synthetic Oil BMW part number 07 51 0 017 866 for regular scheduled engine oil changes BMW recommends that you check your engine oil level whenever you add fuel to your vehicle If you need to add oil between oil changes and BMW High Performance Synthetic Oil is unavailable you may top up the oil level with one of the following approved synthetic oils For information on checking your engine oil level refer to your vehicle s Owner s Manual The synthetic oils listed below meet BMW s Long life rating LL 01 gt Castrol Syntec European Formula SAE OW 30 gt Mobil 1 SAE OW 40 gt Pennzoil Platinum European Formula Ultra SAE 5W 30 gt Valvoline SynPower SAE 5W 30 The choice of the right SAE grade is based on the climatic conditions in the region in which you normally drive your BMW To best determine which SAE grade is best suited for your vehicle contact an authorized BMW center If you are unable to obtain BMW High Performance Synthetic Oil or an approved synthetic
24. ate for the various maintenance operations by pressing the knob in the instrument cluster for approximately five seconds Then press the knob quickly and repeatedly to display the successive maintenance operations Possible displays X6 only mis 10000 O 12 2008 1 Button for selecting display 9 Front brake pads 2 Service requirements 6 Rear brake pads 3 Engine oil 7 Brake fluid 4 State required safety inspection Note The display icons for the state required safety and emissions inspections may be deactivated by your BMW center if the state in which your BMW is registered does not require them The sequence of displayed service items may vary The data for the next service appointment is show first Control Display screen contents The current Status of Service items determined by the CBS are shown in the Control Display You can also view additional information on the service and maintenance requirements 1 Open the start menu 2 Press the controller to select the i menu 3 Select Info sources and press the controller 4 Select Service and press the controller 5 Change to the upper field if necessary Turn the controller until Service requirements is selected and press the controller Check Conl 1 Status gt 10 2009 MX Rear brake pads A Vehice check G_O OK Brake fluid OK State inspection OK Front brake pads 6 Select Status and press the contr
25. ave a problem arising under a BMW NA written warranty we encourage you to bring itto our attention If we are unable to resolve it you may file a claim with BBB AUTO LINE Claims must be filed with BBB AUTO LINE within six 6 months after the expiration of the warranty 3 To file a claim with BBB AUTO LINE call 1 800 955 5100 There is no charge for the call 4 In order to file a claim with BBB AUTO LINE you will have to provide your name and address the brand name and vehicle identification number VIN of your vehicle and a statement of the nature of your problem or complaint You will also be asked to provide the approximate date of your acquisition of the vehicle the vehicle s current mileage the approximate date and mileage at the time any problem s were first brought to the attention of BMW NA or one of our dealers and a statement of the relief you are seeking 5 BBB AUTO LINE staff may try to help resolve your dispute through mediation If mediation is not successful or if you do not wish to participate in mediation claims within the program s jurisdiction may be presented to an arbitrator at an informal hearing The arbitrator s decision should ordinarily be issued within 40 days from the time your complaint is filed there may be a delay of 7 days if you did not first contact BMW NA about your problem or a delay of up to 30 days if the arbitrator requests an inspection report by an impartial technical exp
26. d after body or chassis damage BMW NA will not accept any liability for any parts and accessories not approved by BMW Underbody maintenance The underbody has to be cleaned at least once a year in spring with plain water in order to remove mud chemical sediments and other deposits If those materials are not removed corrosion rust will occur Your BMW SAV center will do this anti corrosion service for you Do not apply additional undercoating or rust proofing on or near the exhaust manifold exhaust pipes catalytic converter or heat shields During driving the substance used for undercoating could overheat and cause a fire Body Inspection SAV inspected and repaired if of jo necessary to BMW standards AIN of ZN required by BMW 12 year unlimited Ea mileage anti corrosion warranty SSS Yes No Partially Remarks explain use repair order if necessary EA A NO Show damage location above with codes X Stone damage O Dent A Scratch Yj Collision damage Undercoating damage explain in remarks Theundersigned herewith confirms that this inspection has been carried out by the authorized BMW SAV center below and this BMW center has given notification of any body repairs neces sary Customer s signature Performed by BMW SAV center Stamp with Code BMW center authorized signature 18 Body Inspection SAV inspected and repaired if of necessary to BMW standard
27. d varies by state some states require us or our authorized BMW SAV center to repair in a reasonable number of attempts any defect or condition which substantially impairs the use value or safety of a new SAV sold leased or registered in that state A reasonable number of attempts is generally defined as i four or more attempts to repair the same defect the number of attempts vary by state or ii the SAV is out of service by reason of one or more repair s for more than a cumulative total of 30 days this period varies by state except for delays created by conditions beyond our control If we are unable to correct a defect or condition covered by these statutes in a reasonable number of attempts we may be obligated either to replace the SAV or reimburse the owner lessee in an amount equal to the purchase price or lease payments paid by the owner lessee less the amount directly attributable to use of the SAV by the owner lessee You should send written notification directly to BMW of North America LLC of the existence of an alleged defect Send written communication to the Customer Relations and Services Department address listed below BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood New Jersey 07675 1227 Telephone 1 800 831 1117 BBB Auto Line If your concern is still not resolved to your satisfaction BMW NA offers additional assistance through BBB AUTO LINE in
28. e rear hatch In a few weeks you will receive a permanent Roadside Assistance card by mail The original in service date and vehicle identification number VIN are embossed on the card This card should be carried by the driver of your BMW Calling For Assistance The toll free BMW Roadside Assistance number 1800 332 4269 is answered by a BMW Roadside Assistance service representative In order for you to receive quick and reliable services it is essential that you provide detailed and accurate information to the service representative Be prepared to give gt Your name and address gt Your complete SAV Identification Number found on your SAV registration your permanent Roadside Assistance card or on the bottom drivers side of your windshield gt Model description of your vehicle gt Original in service date located on your Roadside Assistance card gt License plate number of your SAV gt SAV location including nearby crossroads intersections highway mile markers street numbers landmarks etc gt Location you are calling from including a telephone number where you can be reached If you are calling from a public phone wait there for the return call Do not leave this location without informing the Roadside Assistance service representative gt A description of your SAV s problem Specific and accurate information will enable the Roadside Assistance service representative to provide the pr
29. ecified by CBS Fuel System Air filter As specified by CBS Ignition System Spark plugs Replace at intervals of X5 100 000 miles Spark plugs Replace at intervals of X6 45 000 miles Emission Control Components Oxygen sensor Replace at intervals of 120 000 miles Oxygen sensor X5 Replace at intervals of models covered by the 150 000 miles California Emissions Warranty Evidence of Maintenance Work This BMW Service and Warranty Information Booklet should be presented to your authorized BMW SAV center when maintenance is required Make sure that confirmation of maintenance work is always entered in this Service and Warranty Information Statement You may need this for any warranty claims that become necessary and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade in value Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature 10 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature 11 12 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance readin
30. ective The SAV or any part of the SAV unless a failure causes the SAV to fail to conform to applicable emission regulations Any SAV on which the odometer has been replaced or altered and the true mileage cannot be determined The SAV if the vehicle identification number is altered or cannot be read or if the SAV has been declared a total loss or sold for salvage purposes General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILIT Y IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE SAV FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILIT Y APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you Additionally if you are a California Connecticut Maine Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington resident and your vehicle is registered in that state your vehicle is eligible for California Emissions Warranty coverage These federal warranty provisions also apply to all
31. ed within 30 days constitutes an emergency BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate that are covered under this warranty Replaced parts and paid invoices must be presented to an authorized BMW SAV center as a condition of reimbursement for emergency repairs not performed by an authorized BMW SAV center 40 The use of replacement parts which are not of equivalent quality may impair the effectiveness of emission control systems If other than genuine BMW Service Parts or Authorized Remanufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replacement parts does not invalidate the warranty on other components unless non genuine BMW parts cause damage to warranted parts Whatis not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tamp
32. ering disconnection improper or inadequate maintenance except if performed by an authorized BMW SAV center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owner s Manual The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval Any SAV on which the odometer has been replaced or altered and the true mileage cannot be determined The SAV if the SAV identification number is altered or cannot be determined or if the SAV has been declared a total loss or sold for salvage purposes 41 General The warranty gives you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILIT Y IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANT Y INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty please contact your authorized BMW SAV center or the BMW NA Customer Relations and Service Department at 1 800 831 1117 orthr
33. ert or further investigation and report by BBB AUTO LINE You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793 22 You are not required to use BBB AUTO LINE before pursuing rights and remedies under any other state or federal law You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by Title of the Magnuson Moss Warranty Act 15 U S C sec 2301 et seq If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793 22 or Title ofthe Magnuson Moss Warranty Act resort to BBB AUTO LINE is not required by those statutes California Civil Code Section 1793 2 d requires that if BMW NA or its representative is unable to repair a new motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts BMW NA may be required to replace or repurchase the vehicle California Civil Code Section 1793 22 b creates a presumption that BMW NA has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within 18 months from delivery 26 to the buyer or 18 000 miles on the vehicle s odometer whichever occurs first one or more of the following occurs e The same nonconformity a failure to conform to the written warranty that substantially impairs the use value or safety of
34. f charge magic eye and charge if required gt Power steering reservoir Check fluid level gt Visually inspect all SRS airbag units for torn covers obvious damage or attachment of stickers gt Rear view mirrors optional rear view camera gt Coolant Check fluid level and concentration gt Windshield washer and intensive cleaning system Check protection level fluid level top if necessary gt Brake system connections and lines Check for leaks damage and correct positioning gt Underbody incl all visible parts i e transmission rear axle fuel lines exhaust system check for damage leaks and corrosion gt Steering components Check for clearance leaks damage and wear gt Final Inspection Road test with check of Brakes Steering Shock absorbers visual Transmission Brake fluid Maintenance work gt Replace brake fluid Spark plugs not shown in CBS Maintenance work gt Replace spark plugs at the following intervals X5 100 000 miles X6 45 000 miles or at every 3rd engine Oil Service Automatic Transmission not shown in CBS Maintenance work gt Replace ATF at intervals of 100 000 miles Emission Control Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy Basic Engine Engine oil As specified by CBS Engine oil filter As sp
35. g Date stamp and signature Distance reading Date stamp and signature Date stamp and signature 13 14 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature 15 16 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Battery Care If your X5 or X6 is driven only for short distances ofless than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engine s charging system will not maintain the battery Insufficient use of the SAV could result in short term starting problems and in the long term could damage the battery In case your X5 or X6 is not operated for several weeks it is advisable to gt consider using a proper trickle charger following the charger manufacturer s instructions to maintain the battery s state of charge or gt consult your BMW SAV center regarding battery removal Once removed the battery must be charged and stored in a cool dry place where it can be protected from freezing If the battery will be stored for over 3 months it must be recharged every 3 months or else it will become damaged and useless Please consult with your
36. ilter gt After every 3rd engine oil change Intake air cleaner replace air filter element reduce replacement interval in dusty operating conditions gt Parking brake Check function burnish shoes Front brake Maintenance work gt Replace brake pads clean brake pad contact points in calipers gt Brake discs Check surface and thickness if necessary replace at extra charge Rear brake Maintenance work gt Replace brake pads clean brake pad contact points in calipers gt Brake discs Check surface and thickness if necessary replace at extra charge gt Parking brake Check condition brake lining thickness and function if necessary replace at extra charge Unless covered by Maintenance Program Vehicle Check Maintenance work gt Check operation of horn headlight flasher and hazard warning flashers gt Check instrument and control lighting and heater air conditioning blower gt Check lighting system turn signals back up license plate interior incl map reading lights glovebox flashlight luggage area lights gt Safety belts Check condition and function gt Check windshield wipers and washer jet positions gt Body Check for corrosion except cavities gt Tires Check tread depth wear pattern outer condition inflation pressure also spare tire If necessary correct pressure also spare gt Reset Tire Pressure Monitor gt gt Battery Check state o
37. imited Eu Ee mileage anti corrosion warranty C Yes C No Partially Remarks explain use repair order if necessary EA AN m Y oro Oy O Show damage location above with codes X Stone damage O Dent A Scratch Yj Collision damage Undercoating damage explain in remarks Theundersigned herewith confirms that this inspection has been carried out by the authorized BMW SAV center below and this BMW center has given notification of any body repairs neces sary Customer s signature Performed by BMW SAV center Stamp with Code BMW center authorized signature 23 Customer Assistance Information Your satisfaction with our product and the services provided by authorized BMW SAV centers is of great importance to us We take pride in our product as does the BMW SAV center who services it If you should ever have a question regarding your BMW SAV center s service or your BMW s performance we recommend that you contact your authorized BMW SAV center Should you travel to an unfamiliar area the BMW center directory provided at the time of delivery will help you locate the nearest authorized BMW SAV center The centers listed are equipped to help you with matters related to your BMW vehicle When contacting an authorized BMW SAV center we suggest that depending upon the nature of your contact you discuss it with either the Sales Service or Parts Manager As all matters are resolved at the BMW
38. in a reasonable amount of time not to exceed 30 days As the SAV owner you should also be aware that BMW NA may deny your warranty coverage if your SAV or part has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions regarding your warranty rights and responsibilities you should contact BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood NJ 07675 1227 Telephone 1 800 831 1117 Website www bmwusa com orthe California Air Resources Board 9528 Telstar Avenue El Monte CA 91731 The California Emissions Control System Limited Warranty applies to all 2009 U S specification BMW SAVs sold leased and or registered in California Connecticut Maine Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington California Emission Control System Limited Warranty This warranty applies to California certified SAVs distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program registered and operated primarily in California BMW NA warrants to the original purchaser and each subsequent owner that the SAV is a designed built and equipped so as to conform with the applicable California Air Resources Board emission standards b free from defects in materials and workmanship which cause any part that can affect emissions to fail to conform with applicable
39. iver The New SAV Limited Warranty does not cover any of the above on site services Lock Out Your BMW is equipped with an advanced entry system which cannot be bypassed by traditional locksmith methods without significant damage to your vehicle BMW encourages you to always carry your spare wallet key separately from your other keys However in the even that you find yourself locked out a simple telephone call to Roadside Assistance will help you get back on the road A representative will help you find transportation or arrange towing service to the nearest BMW center Related towing costs will be compensated up to 100 00 per incident You or the person driving your vehicle are responsible for any expenses related to replacement keys Towing Service In the event of a mechanical breakdown normally covered under the New SAV Limited Warranty your SAV will be transported at no cost to the nearest authorized BMW SAV center Your SAV is also covered in the event of an accident or collision If a breakdown occurs after normal business hours your SAV will be transported to a secure location and transported to the nearest authorized BMW SAV center on the next business day If you request that the SAV be taken to a location other than the nearest authorized BMW SAV center any additional expense will be your responsibility 29 However you may request at no cost to be taken to a different BMW SAV center as long as it is
40. lancing and wiper blade inserts are covered up to 2 000 miles Items which are subject to wear and tear or deterioration due to driving habits or conditions such as brake pads linings brake discs clutch disc pressure plate filters upholstery trim and chrome items paint finish drive belts glass and similar items are specifically limited to defects in material or workmanship This warranty does not apply to the following Damage which results from negligence improper operation of the SAV improper repair lack of or improper maintenance environmental influences flood accident or fire damage road salt corrosion or use of improper or contaminated fuel Damage to the engine transmission or any related component caused by improper shifting of the transmission Maintenance services and parts when replaced during maintenance such as spark plugs lubricants fluids engine tune up parts replacement of filters coolant and refrigerant Failure to maintain the SAV properly in accordance with the instructions in the X5 and X6 Owner s Manual or the Service section of this Statement that results in the failure of any part of the SAV Modification of the SAV or installation of any performance accessories or components attached to the SAV which alters the original engineering and or operating specifications or which result in damage to the other original components electrical interference electrical short radio static
41. lent quality may impair the effectiveness of the emission control system If other than certified BMW Service Parts or Authorized Remanufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replacement parts or non EPA certified parts does not invalidate the warranty on other components unless non genuine BMW parts or non EPA certified parts cause damage to warranted parts Whatis not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse improper adjustment modification alteration tampering disconnection improper or inadequate maintenance use of leaded fuel or fuels containing more than 10 ethanol or other oxygenates with more than 2 8 oxygen by weight i e more than 15 MTBE or more than 3 methanol plus an equivalent amount of co solvent The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services the repair or replacement of maintenance parts beyond the first required inspection maintenance or if the part has been replaced earlier for reasons other than it being def
42. ll Emission Related Parts 36 Specific Control Devices 84 96 7 years 70 000 Miles or 8 years 100 000 Miles Pf LLE 10 000 20 000 30 000 40 000 50 000 60 000 70 000 80 000 100 000 The California Emissions Control System Limited Warranty applies to all 2009 U S specification BMW X5 and X6 SAVs sold leased and or registered in California Connecticut Maine Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington 1Refer to the California Emission Warranty Parts List on page 42 for specific coverage The BMW limited warranties applies only to U S specification BMW vehicles and is valid only when repairs are performed at an authorized U S BMW dealer subject to all applicable limitations All other U S specific programs such as Roadside Assistance and the Maintenance Program are also valid only in the U S However and to the extent still in effect an international warranty covers U S specification vehicles traveling outside the U S The duration and scope of the international warranty may be more limited than the U S limited warranties 31 New SAV Limited Warranty 2009 X5 and X6 Valid only in the U S A and Puerto Rico Warrantor BMW of North America LLC BMW NA warrants 2009 U S specification X5 and X6 SAVs distributed by BMW NA or sold through the BMW NA European Delivery Program against defects in materials or workmanship to the first retail purchaser and each subsequent
43. mission Control System Service intervals are computed by the onboard BMW service interval indicator and displayed on the instrument panel The instructions for proper maintenance and use can be found in the X5 and X6 Owner s Manual It is strongly recommended that any replacement parts used for maintenance repair or replacement of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than certified BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW SAV center or a warranty replacement part is not reasonably available within 30 days repairs may be performed at any available service establishment using any equivalent part BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW NA rates for labor parts and diagnosis in said area that are covered under this warranty Replaced parts and paid invoices must be presented at an authorized BMW SAV center as a condition of reimbursement for emergency repairs not performed by an authorized BMW SAV center The use of replacement parts which are not of equiva
44. narice summary Sil a RN EEA E dU EUR dun Ed e ER MEQUE Bu 7 Standard operators iaa e eae gi cod C cda o es can Oe RR ded 7 ENONCE OI ee ICTU 7 EONO meee T EEERTTSUCLITIOEIIRCRICATTIISRT URTEIL 7 Real DiaKe ER EO E A AE Me we a ee Aes 7 Vehicle Geek oder este 2b rU ed aotem car se Woe wad BU a hey ele Soa A n ue dee qr ay cca 7 Brake fu und icto er doe dece A ode e dae ode dob E Ee og ud o te 8 Spark plugs not shown in CBS e rra 8 Automatic Transmission not shown in CBS saaana aaea nn 8 Emission Control Maintenance Schedule rr 8 Evidence of Maintenance Work ecrrr nnn 8 Battery Care sis qe On ZR o o RA siTe a a o AC Cup de SEC UR ORC RE RC DCN C T a 17 Gorrosion Protection 3s Rue A A NEC On c Da WU CR da fn 17 Restoring corrosion protection lee hh hh 17 Underbody maintenance ehh hh hihi rns 17 Body Inspection i ia Go x a REDE Ee iE EGEEESG EG Ea Ei xq E E x d 18 Customer Assistance Information cr cerno n 24 Customer Assistance Notification eee mra 24 BBBAUtO EI e car a ia A Gb S t cur HD e 25 California Residents a uack ceo de EE de Vea Ri ae ZR A Die ao a C RR wc Re 25 Special Programs naa de REOR Ux Ew COR Xn cw Ox ACA ACC A RON CE UR No ac cu ae 27 BMW Roadside Assistance 2 008 ce eee ieee aaa 27 Owners Elba AA ad 27 TOT HE tal te Gedy daha ce acne aio a aie aa a eee 28 Calling For ASSISTANCE
45. nce replacement or repair of emission control devices and systems may be performed by any automotive repair establishment or individual using any certified part Immediately after the SAV has failed an EPA approved emission short test your claim can be made at any authorized BMW SAV center The authorized BMW SAV center will honor or deny your claim within the time period specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions If the claim is denied the authorized BMW SAV center will notify you in writing of the reason s The authorized BMW SAV center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emission warranties or report violations of warranty terms by contacting the Director Field Operations and Support Division 6406J Environmental Protection Agency 401 M Street SW Washington D C 20460 The following systems are covered by the Federal Emission Performance Warranty for a period of two years or 24 000 miles whichever occurs first The specific systems may vary according to model therefore all of the systems listed may not be used on your SAV For assistance in determining which systems and specific components within these systems apply to your SAV please contact your authorized BMW SAV center AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION S
46. oec e o aa ede Araba 35 A A E IAE A RN 36 Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico 00 cee eee es 36 California Emission Control Warranty Statement Your Warranty Rights and Obligations es 38 Manufacturer s Warranty Coverage 1 0c err 38 Owner s Warranty Responsibilities enn 38 California Emission Control System Limited Warranty 39 AWhaEIS DIOE COVE d x 3 4 6 531 9 BEAT ue a OR Sene VER does Ao 41 General iaa ota ia aaa aia iaa aaa 41 California Emission Warranty Parts List o oooooooo nnn 42 folder una a a rt a ete eu ano a iaa ae Gone de 44 Tire Warranty Statement iio ir a 44 2009 X5 and X6 Models covered in this Booklet X5 xDrive30I X5 xDrive48i X6 xDrive351 X6 xDrive50i BMW Ultimate Service BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind This service includes gt The BMW Maintenance Program No cost factory recommended maintenance for 4 years 50 000 miles from the original in service date whichever comes first gt BMW Roadside Assistance No cost 24 7 on the road assistance for 4 years unlimited miles from the original in service date Also includes alternate transportation and trip interruption benefits as well as trip routing services gt New Vehicle Limited Warranty Limited coverage for defects in materials and
47. oil from the list above use only a synthetic oil with an API rating of SM or higher The following maintenance elements must be performed at the mileage time stated time intervals begin from the vehicle s production date gt Brake Fluid Service Change brake fluid every two years or when specified by CBS gt Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced at the following intervals to maximize vehicle fuel economy and minimize exhaust pollution Replace at 120 000 miles replace every 150 000 miles for the X5 if it is eligible for the California Emissions Warranty gt Spark Plug Service not shown in CBS Replace at the following intervals X5 100 000 miles X6 45 000 miles or at every 3rd Engine Oil Service gt The engine coolant has a long term rating and does not need to be changed except for system repairs For your convenience you may also wish to have your BMW SAV center perform any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs Should you request more frequent maintenance service the cost of these services will not be covered by the Maintenance Program BMW has applied the most modern technological advances not only to the design and production of your vehicle but also to computing of the optimum maintenance interval f
48. oller 4 ar Service requirements gt lt p gt Status gt 10 2009 A FN Vehice check OK Brake fluid OK State inspection OK Front brake pads y You can request more detailed information on every entry 100 mls _ Rear brake pads Service overdue Please make an appointment with your BMW center soon Turn the controller to scroll through the list then confirm the selected entry 43 Confirm to exit the list Symbols me No service is currently required The service deadline has already passed A The deadline for service or a state inspection is approaching Please contact your SAV center for an appointment The current service status is automatically saved in the vehicle s ignition key The Service Advisor at your SAV center has a device called a key reader When your Service Advisor inserts your key into the key reader all pertinent vehicle and servicing data will be available and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service Special Note The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service CBS system The maintenance items stated herein reflect the latest information available at the time of the printing of this statement and are subject to change The most current maintenance recommendations are available from your authorized BMW SAV center The perform
49. on Based Service CBS CBS is a further development of the Service Interval Indicator System Sensors and sophisticated algorithms take even more detailed account of the various conditions of vehicle use The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually gt Engine oil gt Brakes front and rear separately gt Brake fluid gt Vehicle check gt Required State Inspection s CBS thus determines the current and future maintenance requirements This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance Disconnecting the battery during periods of ml long term storage will interrupt the calculation of time based services Have all items requiring time based maintenance such as brake fluid and coolant and possibly also the engine oil brought up to date by your BMW SAV center Also see the section on battery care on page 17 of this statement d Service Interval Display Info Display screen contents SN mls 9999 12 2008 The distance remaining until your next service briefly appears when you switch on the ignition The Info Display immediately switches to its compute mode when you press one of the two buttons in the turn signal indicator lever 4 Info Display screens in the instrument cluster X6 only Display the remaining distance or the service d
50. oper help Emergency Valet Service Should there be a need beyond BMW Roadside Assistance Emergency Valet will provide a personal assistant who will help in every way to get you to your final destination Emergency Valet will help you locate a rental car or taxi agency hotel or even help procure airline reservations In the event of an emergency this service will assist you in getting information out to the proper party whether it is business or personal If we are unable to contact one of your party the message relay service will document the information and will make reasonable efforts to deliver the message to the message recipient Personal Trip Routing Leave the planning to us Simply give one of our Roadside Assistance service representatives a call and we will provide you with detailed easy to read computerized trip itinerary and companion map package Please allow two weeks to process your request Services From the information you provide the BMW Roadside Assistance service representative will determine the type of help required Dispatch Service A service provider will be dispatched to the site of your disabled vehicle On Site Assistance On site service for vehicle disablements such as flat tires dead batteries and out of fuel conditions is provided up to a maximum of 100 00 per incident by BMW Roadside Assistance The cost for parts and fuel when used on site are the responsibility of the owner dr
51. or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 Please Check One L Address Change L Ownership Change QU Mr A Mrs U Ms Last Name Address Number City State Email Comments VIN Street Zip The information provided by you will be used by BMW to update new owner and customer information Rest assured that we will not rent or sell your personal information to anyone To see our privacy policy please go to www bmwusa com about privacy html or call 800 831 1117 to request a copy Purchased Privately UO Exported a Traded a Destroyed a Lease Ended m Stolen m Gifted Q Never Owned First Name Middle Initial Apt Suite AM Phone PM Phone Cell Phone Current Date Z Pe Date of Change of Status Pd Z Sold Privately U Print name amp address of new owner above if known Purchased Privately UO Exported d Traded a Destroyed a Lease Ended a Stolen a Gifted a Never Owned a More about BMW bmwusa com The Ultimate 1 800 334 4BMW Driving Machine 2008 BMW of North America LLC Woodcliff Lake New Jersey 07677 The BMW name model names and logo are registered trademarks Printed in U S A 08 08 SD92 370 European model shown
52. or your type of operations and driving style Your BMW SAV center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in minimal time Your service technician looks forward to serving your every service need and to help maximize your satisfaction with your BMW its longevity and resale value Quality Certification Quality Certification Performed by selling BMW center Stamp with Code FREE OF CHARGE Date Mileage Authorized Signature of Service Manager For a detailed list of items inspected refer to the Quality Certification form provided to the Owner at time of delivery A copy of the form is on file at the selling BMW SAV center Maintenance summary The CBS system will determine the requirement for performance of the maintenance services described on this and the following page These services may be required either individually or in conjunction with other maintenance services Standard operations Maintenance work gt Brief diagnostic test gt Verify Check Control messages gt Check indicator and warning lights gt Reset CBS display gt Inspect tires check tire pressure and reset Tire Pressure Monitor Engine oil Maintenance work gt Change the engine oil and oil filter We recommend BMW High Performance 5W 30 Synthetic Oil P N 07 51 0 017 866 gt Replace ventilation microf
53. ough our website at www bmwusa com You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board ARB Mobile Source Division 9528 Telstar Avenue El Monte CA 91731 Please include the title of the BMW service department head and telephone number California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70 000 miles whichever comes first For certain models the following components are covered for a period of 8 years or 100 000 miles which ever comes first The period is noted in the table below Models XS xDrive30i X5 xDrive48i X6 xDrive35i X6 xDrive50i 100 000 miles 100 000 miles 70 000 miles 70 000 miles Catalytic Converter Primary ChargeAirCoolr SS OT ChargeAirinductiontiact e e CylinderHeadCoverGasketSet_ Engine Control Module BhastMenit OOS LL C hamtManfodGaset xwustMonfodwiCaays SS Exhaust Pipe Gasket Between Catalyst amp Turbocharger Exhaust Pipe Gasket Between Manifold amp Turbocharger EveporatveCanister STS PST o s Fuel Filler Pipe Fuel Pump w Filter Fuel Tank Unit w Fuel Level Sensor Left High Pressure Fuel Pipe Rail To Injector High
54. pection Maintenance consists of a Washing the chassis before inspection if necessary due to dirt accumulation b Repairing any damages to undercoating or paint due to stone chips gravel erosion scratches or other external influences BMW of North America LLC BMW NA makes no other express warranty on this product except the New SAV Limited Warranty or the warranty as to the emission control system THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE SAV FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANT Y INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises This warranty does not apply to the following a Damage caused by negligence improper accident damage repairs or improper use
55. r at 1 800 831 1117 For immediate updates or if there are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 131 WESTWOOD NJ BMW of North America LLC ss PO Box 1227 A Westwood NJ 07675 9868 Attn Customer Satisfaction A hela be bec e be brad NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL BMW of North America LLC PO Box 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 Please Check One UO Address Change UW Ownership Change QU Mr A Mrs O Ms Last Name Address Number City State Email Comments VIN Street Zip The information provided by you will be used by BMW to update new owner and customer information Rest assured that we will not rent or sell your personal information to anyone To see our privacy policy please go to www bmwusa com about privacy html or call 800 831 1117 to request a copy Information Change Card First Name Middle Initial Apt Suite AM Phone PM Phone Cell Phone Current Date yt ze Date of Change of Status P dl Pd Sold Privately U Print name amp address of new owner above if known Please print new owner
56. requirements or to fail a California Smog Check test or EPA approved short test for a period of 3 years or 50 000 miles whichever occurs first C free from defects in materials and workmanship in emission related parts which are contained in the California Emission Warranty Parts List on page 42 for a period of 7 years or 70 000 miles 8 years or 100 000 miles for certain models whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier To obtain service under this warranty the SAV must be brought upon failure of a Smog Check test or upon discovery of the defect to the workshop of any authorized BMW SAV center during normal business hours The authorized BMW SAV center will honor or deny your claim within 30 days If the claim is denied the authorized BMW SAV center will notify you in writing of the reason s The authorized BMW SAV center is required by law to honor the claim if notice is not given to the owner within 30 days The authorized BMW SAV center will without charge for parts or labor including diagnosis either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your SAV failed the California Smog Check test or an EPA approved short test then BMW NA will repair your SAV so that it will pass
57. s BBB AUTO LINE will notify you when your claim has been filed If you decide to arbitrate you may attend the hearing in person or by telephone You may bring witnesses and give supporting evidence You may also submit your claim in writing and ask for a decision on the documents you submit without attending a hearing BBB AUTO LINE will usually render a decision within 40 days from the time you file your complaint 25 The decision is binding on BMW NA if you decide to accept it BMW NA must comply with the decision within the time frame specified by the arbitrator Important You must use BBB AUTO LINE before asserting in court any rights or remedies created by the Magnuson Moss Warranty Act The Act 15 U S C Sec 2301 et seq You may also be required to use BBB AUTO LINE before seeking remedies under your state s Lemon Law If you choose to seek redress by pursuing rights and remedies not created by Title 1 of Magnuson Moss Warranty Act prior resort to the BBB AUTO LINE is not required by any provision of the Act California Residents 1 BMW OF NORTH AMERICA LLC BMW NA participates in BBB AUTO LINE a mediation arbitration program administered by the Council of Better Business Bureaus 4200 Wilson Boulevard Arlington Virginia 22203 through local Better Business Bureaus The Arbitration Certification Program of the California Department of Consumer Affairs has certified BBB AUTO LINE and BMW NA 2 If you h
58. s required by BMW 12 year unlimited Eu Ee mileage anti corrosion warranty C Yes C No Partially Remarks explain use repair order if necessary EA AN m Y oro Oy O Show damage location above with codes X Stone damage O Dent A Scratch Yj Collision damage Undercoating damage explain in remarks Theundersigned herewith confirms that this inspection has been carried out by the authorized BMW SAV center below and this BMW center has given notification of any body repairs neces sary Customer s signature Performed by BMW SAV center Stamp with Code BMW center authorized signature 19 Body Inspection SAV inspected and repaired if of jo necessary to BMW standards AIN of ZN required by BMW 12 year unlimited Ea mileage anti corrosion warranty SSS Yes No Partially Remarks explain use repair order if necessary EA A NO Show damage location above with codes X Stone damage O Dent A Scratch Yj Collision damage Undercoating damage explain in remarks Theundersigned herewith confirms that this inspection has been carried out by the authorized BMW SAV center below and this BMW center has given notification of any body repairs neces sary Customer s signature Performed by BMW SAV center Stamp with Code BMW center authorized signature 20 Body Inspection SAV inspected and repaired if of necessary to BMW standards required by
59. tenance records or you did not perform the required maintenance unless BMW NA demonstrates that such lack of required maintenance is a direct cause of the emission control system failure The instructions for required maintenance and use can be found in the X5 and X6 Owner s Manual and in the Service section of this Statement The California Emissions Control System Limited Warranty applies to all 2009 U S specification BMW SAVs sold leased and or registered in California Connecticut Maine Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington It is strongly recommended that any replacement parts used for maintenance repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than BMW Authorized Remanufactured or genuine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW SAV center is not reasonably available or a warranty replacement part is not available within 30 days repairs may be performed at any available service establishment or by any individual using any replacement part A repair not complet
60. the vehicle results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven AND the nonconformity has been subject to repair two or more times by BMW NA or its agents AND the buyer or lessee has directly notified BMW NA of the need for the repair ofthe nonconformity OR The same nonconformity has been subject to repair 4 or more times by BMW NA or its agents AND the buyer has notified BMW NA ofthe need for the repair of the nonconformity OR The vehicle is out of service by reason of repair of nonconformities by BMW NA or its agents for a cumulative total of more than 30 calendar days after delivery of the vehicle to the buyer NOTICE TO BMW NA AS REQUIRED ABOVE SHALL BE SENT TO THE FOLLOWING ADDRESS BMW of North America LLC Customer Relations and Services Department P O Box 1227 Westwood New Jersey 07675 1227 1800831 1117 8 The following remedies may be sought in BBB AUTO LINE repairs reimbursement for money paid to repair a vehicle or other expenses incurred as a result of a vehicle nonconformity repurchase or replacement of your vehicle and compensation for damages and remedies available under BMW NA s written warranty or applicable law 9 The following remedies may not be sought in BBB AUTO LINE punitive or multiple damages attorneys fees or consequential damages other than as provided in California Civil Code Section 1794 a and b 10 You may reject the decision
61. ur SAV at no cost to you including diagnosis parts and labor Manufacturer s Warranty Coverage For 3 years or 50 000 miles whichever occurs first If your SAV fails a Smog Check inspection all necessary repairs and adjustments will be made by BMW NA to ensure that your SAV passes the inspection This is your emission control system PERFORMANCE WARRANT Y 2 If any emission related part on your SAV is defective the part will be repaired or replaced by BMW NA This is your short term emission control system DEFECTS WARRANT Y For 7 years or 70 000 miles 8 years or 100 000 miles for certain models whichever occurs first If an emission related part specially noted on page 42 as having coverage for 7 years or 70 000 miles 8 years or 100 000 miles for certain models is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANTY Owner s Warranty Responsibilities As the SAV owner you are responsible for the performance of the required maintenance listed in your Owner s Manual BMW NA recommends that you retain all receipts covering maintenance on your SAV but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance You are responsible for presenting your SAV to an authorized BMW SAV center as soon as a problem exists The warranty repairs should be completed
62. vehicles sold in all U S states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions 36 Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico In those states and jurisdictions that have established periodic vehicle emissions tests to encourage proper vehicle maintenance and require the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The SAV was distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program and 2 he SAV has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the X5 and X6 Owner s Manual supplied with the SAV and 3 he SAV fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test and 4 The failure to conform results or will result in the owner of the SAV having to bear a penalty or other sanction including the denial of the right to use the car under local state or federal law if the non conformity is not remedied within a specified period of time Then in accordance with the provisions of section 207 b of the Clean Air Act BMW NA warrants that if the SAV is eligible for coverage under this warranty any non conformities in the SAV which cause it to fail an EPA approved emissions test will without charge for

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