BMW X5 Service and Warranty Information
Contents
1. Box 8001 El Monte CA 91734 8001 The California Emissions Control System Lim ited Warranty applies to all 2002 U S specifica tion BMW SAVs sold leased and or registered in California Massachusetts or Vermont California Emission Control System Limited Warranty This warranty applies to California certified SAVs distributed by BMW of North America BMW NA or sold through the BMW NA European Delivery Program registered and operated pri marily in California BMW NA warrants to the original purchaser and each subsequent owner that the SAV is a designed built and equipped so as to con form with the applicable California Air Re Sources Board emission standards b free from defects in materials and workman ship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 3 years or 50 000 miles whichever occurs first c free from defects in materials and workman ship in emission related parts which are con tained in the California Emission Warranty Parts List on page 38 for a period of 7 years or 70 000 miles whichever occurs first This warranty begins on the date of first retail sale or the date the SAV is first placed in service as a demonstrator or company vehicle which ever is earlier To obtain service under this warranty the SAV must be brought upon failure2. BMW will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the SAV identification number has been al tered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the SAV has been declared a total loss or sold for salvage purposes or if the SAV has been used in any competitive event Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico This warranty applies only to U S specification SAVs distributed by BMW of North America BMW NA or sold through the BMW NA Euro pean Delivery Program In accordance with the defect warranty provi sions of section 207 b of the Clean Air Act BMW NA warrants to the first retail purchaser and each subsequent purchaser that the SAV 8 was designed built and equipped so as to conform at the time of sale with all regulations of the U S Environmental Protection Agency applicable at the time of manufacture and b is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a period of 2 years or 24 000 miles whichever occurs first except for specific emission control components as listed on page 34 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty begins on the date of first retail sale or the date the SAV is first placed in se
3. also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA HEREBY EXCLUDES INCIDENTAL AND CONSEQUEN TIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EX PRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANT ABILITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty please contact your authorized BMW SAV center or the BMW NA Customer Relations Department at 1 800 831 1117 You may obtain further information con cerning the emissions warranty or report viola tions of warranty terms by contacting Air Re sources Board ARB Mobile Source Division 9528 Telstar Avenue P O Box 8001 El Monte CA 91731 Please include the title of the BMW service department head and telephone number California Emission Warranty Parts List The following components are covered for de ects by the California Emission Control System Limited Warranty for a period of 7 years or 70 000 miles whichever comes first X5 4 41 COMPONENT 53 0 8 INTAKE MANIFOLD VANOS CAMSHAFT POSITION CONTROLLER ENGINE CONTROL MODULE KNOCK SENSOR FUEL TANK EXHAUST MANIFOLD EXHAUST MANIFOLD WITH CATALYST THREE WAY CATALY
4. difficulty Non BMW Parts While you may elect to use non genuine BMW parts for maintenance or repair ser vices BMW NA is not obligated to pay for repairs that include non genuine BMW parts or for any damage resulting from the use of non genuine parts BMW will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage can not be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitive event General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES IN CIDENTAL AND CONSEQUENTIAL DAM AGES INCLUDING LOSS OF TIME INCON VENIENCE OR LOSS OF USE OF THE VE HICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABIL ITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages So the above limitations and exclusions may not apply t
5. has been carried out by the autho rized BMW SAV center below and this BMW center has given notification of any body repairs necessary Customer s Signature Date Performed by authorized BMW SAV center Stamp with Code BMW center authorized signature 18 Show damage location above with codes X Stone damage O Dent Scratch 7 Collision damage Undercoating damage explain in remarks Body inspection SAV inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion warranty Yes No Partially Remarks explain use repair order if necessary The undersigned herewith confirms that this inspection has been carried out by the autho rized BMW SAV center below and this BMW center has given notification of any body repairs necessary Customer s Signature Date Performed by authorized BMW SAV center Stamp with Code BMW center authorized signature 19 Show damage location above with codes X Stone damage O Dent Scratch Y Collision damage Undercoating damage explain in remarks Body inspection SAV inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion warranty Yes No Partially Remarks explain use repair order if necessary The undersigned herewith confirms that this inspection has been ca
6. in determining coverage of the specific components of the on board diag nostic system please contact your authorized BMW SAV center 34 California Emission Control Warranty Statement Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America BMW NA are pleased to ex plain the emission control system warranty on your 2002 SAV In California new motor ve hicles must be designed built and equipped to meet the State s stringent anti smog standards BMW must warrant the emission control sys tem on your SAV for the periods of time listed below provided there has been no abuse neg lect or improper maintenance of your SAV Your emission control system may include parts Such as the fuel injection system the ignition System catalytic converter and engine com puter Also included may be hoses belts con nectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair your SAV at no cost to you including diagnosis parts and labor Manufacturer s Warranty Coverage For8 years or 50 000 miles whichever occurs first 1 If your SAV fails a Smog Check inspection all necessary repairs and adjustments will be made by BMW NA to ensure that your SAV passes the inspection This is your emission control system PERFORMANCE WAR RANT Y 2 If any emission related part on your SAV is defective the part will be repaired or replaced by BMW
7. ment of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have mainte nance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than certified BMW Service Parts However 31 the cost of such service or parts will not be cov ered under this warranty except in emergency Situations In an emergency situation where an authorized BMW SAV center or a warranty re placement part is not reasonably available within 30 days repairs may be performed at any avail able service establishment using any equivalent part BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW NA rates for la bor parts and diagnosis in said area that are covered under this warranty Replaced parts and paid invoices must be presented at an autho rized BMW SAV center as a condition of reim bursement for emergency repairs not performed by an authorized BMW SAV center The use of replacement parts which are not of equivalent quality may impair the effectiveness of the emission control system If other than certified BMW Service Parts or Authorized Re manufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain as surances that such parts are warra
8. of a Smog Check test or upon discovery of the defect to the work shop of any authorized BMW SAV center dur ing normal business hours The authorized BMW SAV center will honor or deny your claim within days If the claim is denied the authorized BMW SAV center will notify you in writing of the reason s The authorized BMW SAV center is required by law to honor the claim if notice is not given to the owner within 30 days The authorized BMW SAV center will without charge for parts or labor including diagnosis either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your SAV failed the Cali fornia Smog Check test or an EPA approved short test then BMW NA will repair your SAV so that it will pass this test Items that require sched uled replacement are warranted up to the re placement interval specified in the Service sec tion of this Statement BMW NA may repair a part in lieu of replacing it when performing war ranty repairs Parts for which replacements are made become the property of BMW NA After 3 years or 50 000 miles and in accordance with paragraph c above such repairs are limited to the repair or replacement of those parts identi fied in the California Emissions Warranty List If your California registered SAV is between 7 and 8 years old and has been driven less than 80 000 miles then your SAV is eligible for addi tional warranty covera
9. schedule intervals are based on normal driving conditions and operation Should you request more frequent maintenance service the cost of these services will not be covered by the Maintenance Program Coverage Full Maintenance covers all factory recom mended maintenance as determined by the Service Interval Indicator Additional items that need replacement due to normal wear and tear and that are not covered by the original New SAV Limited Warranty such as brake pads brake rotors and wiper blades are included provided wear and tear exceeds BMW specifi cations Any adjustments required due to normal operating conditions are also included See pages 5 8 of this statement for additional information Maintenance Intervals Time intervals should be followed using the maintenance interval as indicated by the BMW Service Indicator lights on the check control panel in the dashboard This BMW X5 Service and Warranty Information Statement should be presented to your autho rized BMW SAV center when maintenance is required Your authorized BMW SAV center will stamp this book documenting the services or maintenance performed Exclusions from coverage reimbursable under your New BMW SAV Limited Warranty Gasoline and gasoline additive Windshield washer additive except when in conjunction with scheduled maintenance Tires wheel alignment tire balance and ro tation Wear and tear of soft trim it
10. I form provided to the Owner at time of delivery A copy of the form is on file at the authorized selling BMW SAV center Unscheduled Maintenance Only use fuels advertised to have adequate de tergency and low alcohol content Use of fuels with insufficient detergent and or excess alco hol can cause driveability problems that neces sitate cleaning intake valves and fuel injection valves and when applicable adjusting the engine idle We suggest having this work per formed by your authorized BMW SAV center perhaps while regular maintenance is performed Your authorized BMW SAV center can also rec ommend a gasoline additive that will provide Sufficient detergency While this recommended unscheduled maintenance is not required in order to maintain the emission warranty clean ing of intake valves or when applicable fuel injection valves or adjustment of engine idle necessitated by use of inappropriate fuel is not covered by warranty because no defect in ma terial or workmanship or component failure is involved Special Note Maintenance items and schedules stated herein reflect the combined recommendations for all model 2002 BMW 55 and are subject to change The most current maintenance rec ommendations are available from your autho rized BMW SAV center Engine Oil Service Engine Compartment X6 un 4 6 5 Change oil and oil filter while engine is at normal operating temperature We recomme
11. MW Engine Oil Service BMW Inspection Il ADate Stamp Signature A Date Stamp Signature D Date Stamp Signature A Date Stamp Signature A 10 gt K K K BMW Engine Oil Service BMW Inspection BMW Engine Oil Service BMW Inspection II Date Stamp Signature p Date Stamp Signature Date Stamp Signature J ADate Stamp Signature D 5 K BMW Engine Oil Service BMW Inspection BMW Engine Oil Service BMW Inspection II Date Stamp Signature J Date Stamp Signature Date Stamp Signature J Date Stamp Signature 2 BMW Engine Oil Service BMW Inspection BMW Engine Oil Service BMW Inspection II Date Stamp Signature m Date Stamp Signature A Date Stamp Signature Date Stamp Signature D 11 BMW Engine Oil Service BMW Inspection BMW Engine Oil Servi
12. NA This is your short term emission control system DEFECTS WARRANTY For years or 70 000 miles whichever occurs first If an emission related part listed in this Warranty Section specially noted with coverage for 7 years or 70 000 miles is defective the part will be re paired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANT Y Owner s Warranty Responsibilities As the SAV owner you are responsible for the performance of the required mainte nance listed in your Owner s Manual BMW NA recommends that you retain all receipts covering maintenance on your SAV but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to en sure the performance of all scheduled main tenance You are responsible for presenting your SAV to an authorized BMW SAV center as soon as a problem exists The warranty repairs should be completed in a reasonable amount of time not to exceed 30 days 35 As the SAV owner you should also be aware that BMW NA may deny your warranty cov erage if your SAV or part has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions regarding your war ranty rights and responsibilities you should con tact BMW of North America Customer Relations Department PO Box 1227 Westwood N J 07675 1227 Telephone 1 800 831 1117 or the California Air Resources Board 9528 Telstar Avenue
13. SAV center for the most current information For your convenience you may also wish to have your authorized BMW SAV center perform any necessary operations to fulfill any state inspec tion requirements in your area concurrent with the maintenance elements specified above during other repairs Make sure that confirmation of maintenance work is always entered in this SAV Service and War ranty Information Statement You may need this for any warranty claims that become necessary and later on as evidence that your SAV has been given the correct and regular maintenance that justifies its resale or trade in value BMW has applied the most modern technologi cal advances not only to the design and produc tion of your SAV but also to computing of the optimum maintenance interval for your type of operations and driving style Your authorized BMW SAV center has made a substantial invest ment in unique BMW special service tools to enable his BMW factory trained service techni cians to perform quality repairs on your BMW in minimal time He she looks forward to serving your every service need and to help maximize your satisfaction with your BMW its longevity and resale value Quality Certification Performed by selling BMW SAV center Stamp with Code FREE OF CHARGE Date Mileage Authorized Signature of Service Manager Quality Certification For a detailed list of items inspected refer to the Quality Certification
14. SPECTION Typical Display 32 88 02 30 The Service Indicator consists of five green one yellow and one red light emitting diodes LEDs and the inscriptions OIL SERVICE and INSPECTION Whenever the ignition is switched on up to five green LEDs will light up depending on the amount of use the vehicle has had since the last maintenance service and your driving style As the number of illuminated green LEDs decreases this is an indication that the next service is almost due and helps you to make the necessary arrangements on a timely basis The green LEDs disappear when the engine is started Notification that maintenance is required is indi cated with the illumination of the yellow LED and accompanying inscription These will remain illuminated with the ignition on If the maintenance interval has been exceeded the red LED will light up in addition to the yellow one to remind you of the urgent need for servic ing In the interests of road safety and reliability you should avoid driving your BMW when the red LED signal is showing and have the essential maintenance work performed without delay After each maintenance is performed the ser vice indicator is reset in order to compute the next service interval The green LEDs which then light up with the ignition show you the interval before the next maintenance is due If the service indicator displays an illogical read ing for instance the green and re
15. Service and Warranty Information 2002 X5 3 01 4 4i 4 6is Owner Driver Information Name Address Owner Driver Telephones Business Home Model Year VIN Retail In Service Date Trim Code Color Code Production Date License Plate Number Authorized BMW SAV center Telephone Numbers Offices Services Table of Contents Maintenance Progra ers ae m mrt ctt te ges 1 Maintenance System Quality Certification 1 Unscheduled Maintenance 4 Engine SV 5 IniSpection l 6 7 INSPECTION ll siiis tact ode 8 Brake Fluid Cooling System Oxygen Sensor Spark Plug Automatic Transmission Services 8 Special Maintenance Record 9 Scheduled Maintenance Oil Service Record 10 12 Emission Control Maintenance Schedule 13 Battery C ales cs abro 14 Corrosion Protection iot cedo cederet Body Inspectlori iuri eie Customer Assistance Information Customer Assistance Notification opeclal PFOGKAMS actui too Cte Een thun t cs 23 Page Roadside Assistance Owner s Elli nie ee t Hc e LH ett 24 Getting Started chatte i e oath ett 24 Galing for ASSISTANCE utt Rte ect ttis 24 Dispatch SGrvica e nece ne
16. System has been devised with the following objectives to maximize vehicle safety reliability and resale value by minimizing breakdowns resulting from wear and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven Maintenance intervals on motor vehicles have con ventionally been specified based upon accumu lated mileage However the type of driving condi tions has a major influence on routine maintenance requirements distance traveled is only one of the significant factors A vehicle driven for 50 000 miles of short trips in the city with numerous cold starts prolonged periods of idling stop and go driving and high engine speeds during acceleration re quires more frequent maintenance intervals than a vehicle driven for 50 000 miles for long distances at low engine speeds primarily at operating tempera ture The advanced technologies at BMW have led to the development of the unique BMW Service Interval Indicator System which computes the actual opti mum maintenance requirements based not only upon the accumulated mileage but taking into ac count important factors such as engine coolant tem peratures high or low engine speeds short or long trip driving and number of vehicle starts The main tenance interval may therefore be maximized with considerable savings to owners of vehicles sub jected to light duty ON SERVICE IN
17. TIC CONVERTER TRANSMISSION CONTROL MODULE 38 Notice The National Traffic amp Motor Vehicle Safety Act of 1966 requires manufacturers to be in a position to contact the vehicle owners when a correction of a product defect becomes necessary Please fill in the attached postcard if you change your address or purchase a used BMW 39 NOTES 40 NOTES 41 NOTES 42 BMW of North America LLC Woodcliff Lake New Jersey 07677 BMW Manufacturing Only Printed in U S A 9 01 Reference 01 00 0 142 776 X5 92 184
18. age compartment area lights Check instrument panel and dashboard illumination Check all warning indicator lights check control Check turn signals hazard warning flashers brake lights horns headlight dimmer and flasher switch Check wipers and washer system s wiper blades washer jet positions Check condition and function of safety belts Visually examine all SRS airbag units for torn covers obvious damage or attachment of decals decorations or accessories Check central locking double lock Recharge batteries for alarm remote controls in all master keys Check operation of all latches Check heater air conditioner blower rear window defogger Check rear view mirrors Final Inspection Road test with check of brakes suspension steering clutch manual transmission or automatic transmission Inspection Il Includes all items listed under Inspection 1 and the following checks and maintenance operations Engine Compartment Replace air cleaner element Note Reduce replacement interval in dusty operating conditions Brake Fluid Service Replace brake fluid every 2 years time interval begins from the vehicle s production date Cooling System Service Replace coolant every 4 years time interval begins from the vehicle s production date Oxygen Sensor Service Replace Oxygen Sensor every 100 000 miles Sp
19. ark Plug Service Replace spark plugs every 100 000 miles Automatic Transmission Service Replace ATF every 100 000 miles Speedometer Odometer Memory changed Record of Spark Plug Record of Oxygen Record of brake Record of coolant Record of Replacement Sensor replacement clutch fluid changes changes ATF change Every 100 000 Miles Every 100 000 Miles Every 2 years Every 4 years Every 100 000 miles Date Mileage Date Mileage Date Date Date Mileage Date Speedometer Odometer Memory changed Mileage Date C C BMW Engine Oil Service BMW Inspection C C BMW Engine Oil Service BMW Inspection II Date Stamp Signature EP Date Stamp Signature E ADate Stamp Signature y Date Stamp Signature D C C BMW Engine Oil Service BMW Inspection C C BMW Engine Oil Service BMW Inspection II Date Stamp Signature E Date Stamp Signature E Date Stamp Signature y Date Stamp Signature C C BMW Engine Oil Service BMW Inspection C C B
20. ay occur between you and your authorized BMW SAV center Should this occur and you require further assistance you may wish to contact the BMW NA Customer Relations Department at 1 800 831 1117 When call ing we ask that you provide the following infor mation 1 Your name address and telephone number 2 SAV Identification Number last seven digits 3 SAV s delivery date 4 SAV s mileage 5 Selling BMW SAV centers name 6 Servicing BMW SAV center s name 7 Description of the problem A BMW NA Customer Relations Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your authorized BMW SAV center Please remember the first step in re solving a complaint is to contact the authorized BMW SAV center that performed the work on your vehicle They have the necessary equip ment and the personnel to achieve this goal We are confident that every effort will be made to ensure your satisfaction 21 Customer Assistance Notification During a specific period usually the earlier of 12 months or 12 000 miles though this period varies by state some states require us or our authorized BMW SAV center to repair in a reasonable number of attempts any defect or condition which substantially impairs the use value or safety of a new SAV sold leased or registered in that state A reasonable number of attempts is generally defined as i two
21. ce BMW Inspection Date Stamp Signature D Pate Stamp Signature Date Stamp Signature J Date Stamp Signature D 5 K gt K BMW Engine Oil Service BMW Inspection BMW Engine Oil Service BMW Inspection II Date Stamp Signature J Date Stamp Signature D Date Stamp Signature J Date Stamp Signature p 5 K gt K BMW Engine Oil Service BMW Inspection BMW Engine Oil Service BMW Inspection II Date Stamp Signature Date Stamp Signature D Date Stamp Signature J Date Stamp Signature D 12 Emission Control Maintenance Schedule X5 3 0i 4 41 4 615 The maintenance schedule as shown is required for the proper functioning of the emission control Systems for optimum vehicle performance and fuel economy Abbreviations Inspect R Replace part s and or fluid listed Oil Service Inspection I Oil Service Inspection Il Basic Engine Eng Madina eter eere Engine oil DD DD Fuel System Air filter R Continue sequence of Oil Services and di yr mir Mert e OUS Inspections per Service Interval Indicator Ignition System Replace at intervals o Spark 100 000 miles Emission Control Components Oxygen 860806 Replace at intervals o 100 000 miles Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maxim
22. ctured Parts Without invali dating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than BMW Authorized Remanufactured or genuine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emer situation where an authorized BMW SAV center is not reasonably available or a warranty replacement part is not available within days repairs may be performed at any available service establishment or by any individual using any replacement part A repair not completed within 30 days consti tutes an emergency BMW NA will reimburse the owner for such emergenoy repairs includ ing labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts re placed and labor charges based on the manufacturer s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate that are covered under this warranty Replaced parts and paid invoices must be presented to an authorized BMW SAV center as a condition of reimburse ment for emergency repairs not performed by an authorized BMW SAV center The use of replacement parts which are not of equivalent quality may impair the effectiveness of emission control systems If other than genu ine BMW Service Part
23. d LEDs at the same time or if there is no display consult an authorized BMW SAV center If the speedometer tachometer or coolant tem perature gauge should develop a fault the service indicator will probably cease to operate correctly as well since it depends on correct speed dis tance and temperature readings The fault must be located and rectified by an authorized BMW SAV center A detailed list of all maintenance operations in cluded in each of the elements of the BMW Maintenance System is found on pages 4 13 These elements are as follows Quality Certification will be performed by your authorized BMW SAV center and certified on the following page The performance of certain subsequent mainte nance elements as required by the BMW New SAV Limited Warranty will be specified at inter vals computed by the BMW Service Interval Indicator as follows Oil Service Engine oil should be changed with the engine at operating temperature Note Change oil at least once a year All 2002 BMW X5s are factory filled with BMW High Performance Synthetic oils At the time of the printing of this booklet the following oils are strongly recommended and approved by BMW BMW High Performance 5W 30 Synthetic Oil BMW part number 07 51 0 017 866 Mobil 1 5W 30 e Mobil 1 5W 40 BMW is evaluating various synthetic oils for inclusion in our list of recommended motor oils For the most current list of syn thetic oils plea
24. duct except the New SAV Limited Warranty or the warranty as to the emis Sion control system THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IM PLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA HEREBY EX CLUDES INCIDENTAL AND CONSEQUEN TIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE SAV FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IM PLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential dam ages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises 30 This warranty does not apply to the following a Damage caused by negligence improper accident damage repairs or improper use b Damage attributable to failure to perform re quired inspections maintenance at the speci fied intervals or in accordance with the BMW rust inspection maintenance program in structions Proof must be provided by a paid invoice or filing in the appropriate boxes in the Service Section of this Statement
25. e BMW NA European Delivery Program and 2 The SAV has been maintained and oper ated in accordance with the instructions for proper maintenance and use set forth in the X5 Owner s Manual supplied with the SAV and 3 The SAV fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test and 4 The failure to conform results or will result in the owner of the SAV having to bear a pen alty or other sanction including the denial of the right to use the car under local state or federal law if the non conformity is not rem edied within a specified period of time Then in accordance with the provisions of section 207 b of the Clean Air Act BMW NA warrants that if the SAV is eligible for coverage under this warranty any non conformities in the SAV which cause it to fail an EPA approved emissions test will without charge for parts or labor including diagnosis be adjusted repaired or replaced at the option of BMW NA to proper Specifications in order to make the SAV comply with applicable emissions standards The deci sion to adjust repair or replace parts is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of the war ranted part This warranty begins on the date of first retail sale or the date the SAV is first placed in service as a demonstrator or company vehicle which ever is earlier This warranty continues for a period of 2 y
26. ears 80 000 Miles California Emission Control Warranty All Emission Related Parts 36 3 000 Specific Control Devices 84 mmu 000 Miles Mileage 10 000 m m 60 000 70 000 80 000 The California Emissions Control System Limited Warranty applies to all 2002 U S specification BMW X5 SAVs sold leased and or registered in California Massachusetts or Vermont 27 New SAV Limited Warranty 2002 X5 Valid only in the U S A and Puerto Rico Warrantor BMW NA warrants 2002 U S specification X5 SAVs distributed by BMW NA or sold through the BMW NA European Delivery Program against defects in materials or workmanship to the first retail purchaser and each subsequent purchaser Warranty Period The warranty period is 48 months or 50 000 miles whichever occurs first Warranty Begins This warranty begins on the date of first retail sale or the date the SAV is first placed in service as a demonstrator or company vehicle whichever is earlier Warranty Coverage To obtain service under this limited warranty the SAV must be brought upon discovery of a de fect in material or workmanship to the work shop of any authorized BMW SAV center dur ing normal business hours The authorized BMW SAV center will without charge for parts or labor either repair or replace the defective part s using new or authorized remanufactured parts The decision to repair or replace said part s is so
27. ears or 24 000 miles whichever occurs first except for specific emissions con trol components as listed on page 34 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New SAV Limited War ranty No claim under this warranty will be denied on the basis of use of a properly installed EPA cer tified emission part for maintenance and repair A SAV manufacturer may deny an emission per formance warranty claim on the basis of an uncertified replacement part used in the main tenance or repair of an SAV only if the SAV manufacturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equip ment part 33 Maintenance replacement or repair of emission control devices and systems may be performed by any automotive repair es tablishment or individual using any certi fied part Immediately after the SAV has failed an EPA approved emission short test your claim can be made at any authorized BMW SAV center The authorized BMW SAV center will honor or deny your claim within the time period specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions If the claim is denied the authorized BMW SAV center will notify you in writing of the reas
28. ecessary Examine brake disk surfaces Clean brake pad contact points in calipers Grease wheel centering hubs Check thickness of parking brake linings only when replacing rear brake pads Check brake system connections and lines for leaks damage and incorrect positioning Check parking brake actuation Adjust if necessary Check all tire pressures including spare Correct if necessary Check condition of tires outer surface left right tread wear and pattern in case of uneven tread wear readjust wheel alignment if requested invoice separately Inspect entire body according to terms of rust performation limited warranty must be performed at least every two years Engine Compartment Read out diagnostic system Check engine cooling system heater hose connections for leaks Check coolant level and antifreeze protection level Add coolant if required Check windshield washer fluid level and antifreeze protection Fill up and or correct if required Check air conditioner for operation Replace microfilter Note reduce replacement interval in dusty operating conditions Reset service interval indicator Inspection I Body Electrical Check battery state of charge and charge if required Check lighting system i e headlights foglights parking back up license plate interior including map reading lights glove box flashlight illuminated makeup mirrors lugg
29. eive quick and reliable services it is essential that you should provide detailed and accurate information to the service representative 24 Be prepared to give 1 2 Your name and address Your complete SAV Identification Number found on your SAV registration or your per manent BMW Roadside Assistance ID card Date of purchase License plate number of your SAV SAV location including nearby crossroads intersections highway mile markers street numbers landmarks etc Location you are calling from including a telephone number where you can be reached If you are calling from a public phone wait there for the return call Do not leave this location without informing the Road side Assistance service representative Adescription of your SAV s problem Spe cific and accurate information will enable the Roadside Assistance service represen tative to provide the proper help Services From the information you provide the BMW Roadside Assistance service representative will determine the type of help required Dispatch Service A service provider will be dispatched to the site of your disabled SAV On Site Assistance On site service for vehicle disablements such as flat tires dead batteries and out of fuel con ditions is provided up to a maximum of 50 00 per incident by BMW Roadside Assistance The cost for parts and fuel when used on site are the responsibility of the o
30. ems such as seats carpets moldings headliner door panels and all chrome trim Damage detected when performing the rust perforation inspection Damage which results from negligence im proper operation of the vehicle wear and tear or deterioration due to driving habits or conditions improper repair environmental in fluences flood accident or fire damage road salt corrosion alteration installation of non BMW accessories or use of improper poor quality or contaminated fuel Altered or unreadable Vehicle Identification Number VIN or odometer irregularities or vehicles where the true mileage cannot be de termined Maintenance or repair after the vehicle is deemed a total loss Maintenance or repairs performed by other than an authorized BMW SAV center within the United States or Puerto Rico Vehicles used in competitive events Oil changes performed outside the recom mended maintenance intervals as indicated by the Service Interval Indicator Upgrades Note For those vehicles covered by Full Maintenance for 36 months 36 000 miles BMW offers the possibility to upgrade to Full Main tenance for 48 months 50 000 miles This upgrade can be purchased through your authorized BMW SAV center during the first 36 months or 36 000 miles of ownership whichever occurs first See your authorized BMW SAV center for details Pro grams subject to change Maintenance System The BMW Maintenance
31. for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 days a year It is a valuable benefit provided to you at no additional cost Subject to certain limitations and exclusions noted on pages 24 26 Owner s Eligibility You are covered if your SAV is Anew BMW SAV distributed by BMW NA and purchased at an authorized BMW SAV center OR Anew BMW SAV purchased under the BMW NA European Delivery Plan OR Anew U S version BMW SAV purchased under the Diplomatic or Military Sales pro grams operated in any of the 50 states Canada and Puerto Rico Coverage is provided for the SAV itself regard less of the driver Protection is concurrent with the New SAV Limited Warranty Getting Started A temporary Roadside Assistance Identification Card can be found inside of your vehicle portfo lio It contains the 24 hour toll free number for Roadside Assistance For your convenience a decal showing the same information as the ID card has been af fixed to the tool kit cover on the trunk lid In a few weeks you will receive a permanent BMW Roadside Assistance ID card by mail The date of purchase and the vehicle identification number VIN are embossed on the card This card should be carried by the driver of your BMW SAV Calling For Assistance The toll free BMW Roadside Assistance num ber is answered by a BMW Roadside Assistance service representative In order for you to re c
32. ge under the Federal Emis sions Warranty 36 repair performed as the result of a smog check test failure due to a defect in a part which is warranted for 7 years 70 000 miles is covered In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the SAV is received by the authorized BMW SAV center It is the owner s responsibility to have all required maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control Sys tem Service intervals are computed by the ser vice interval indicator and displayed on the in Strument panel However BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA dem onstrates that such lack of required maintenance is a direct cause of the emission control system failure The instructions for required maintenance and use can be found in the X5 Owner s Manual and in the Service section of this Statement The California Emissions Control System Lim ited Warranty applies to all 2002 U S specifica tion BMW SAVs sold leased and or registered in California Massachusetts or Vermont It is strongly recommended that any replace ment parts used for maintenance repair or replacement of emission control systems be genuine BMW Service Parts or BMW Autho rized Remanufa
33. horized BMW SAV center will do this anti corrosion service for you WARNING Do not apply additional undercoating or rust proofing on or near the exhaust manifold ex haust pipes catalytic converter or heat shields During driving the substance used for under coating could overheat and cause a fire Show damage location above with codes X Stone damage O Dent Scratch 7 Collision damage Undercoating damage explain in remarks Body inspection SAV inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion warranty Yes No Partially Remarks explain use repair order if necessary The undersigned herewith confirms that this inspection has been carried out by the autho rized BMW SAV center below and this BMW center has given notification of any body repairs necessary Customer s Signature Date Performed by authorized BMW SAV center Stamp with Code BMW center authorized signature 15 Show damage location above with codes X Stone damage O Dent Scratch Y Collision damage Undercoating damage explain in remarks Body inspection SAV inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion warranty Yes No Partially Remarks explain use repair order if necessary The undersigned herewith confirms that thi
34. incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in mak ing all the necessary arrangements Car Rental Discounts Discounts of up to 3096 are available from Alamo Avis Dollar Hertz and National car rental companies Benefits may vary with each com pany and location and are subject to change without notice Simply display your BMW Service Card show ing the applicable Plan number during reserva tion and at the time of rental to secure your discount Exclusions Specifically excluded from coverage are Fines taxes or impound towing fees caused by a violation of local or state law Expenses related to hazardous weather conditions removal from snow ice etc Expenses for the removal of snow tires and mounting or removal of snow chains Services provided by Cross Country Motor Club Inc Boston MA 02155 except in Alaska Cali fornia Hawaii Oregon Wisconsin and Wyo ming where services are provided by Cross Coun try Motor Club of California Inc Boston MA 02155 The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New SAV Limited Warranty 26 Summary of BMW Limited Warranties Months New SAV Warranty 48 4 000 Miles Rust Perforation Warranty 72 6 years Unlimited Miles Federal Emission Warranty L1 All Emission Related Parts 24 T 000 Specific Control Devices 96 y
35. ize vehicle fuel economy and minimize exhaust pollution The mileage interval varies according to individual driving conditions and is determined by the Service Interval Indicator 13 Battery Care If your X5 is driven only for short distances of less than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engine s charging system will not maintain the battery Insufficient use of the SAV could result in short term starting problems and in the long term could damage the battery In case the SAV is not operated for more than four weeks it is advisable to consider using a proper trickle charger fol lowing the charger manufacturer s instruc tions to maintain the battery s state of charge or b consult your authorized BMW SAV center re garding battery removal Once removed the battery must be charged and stored in a cool dry place where it can be protected from freezing If the battery will be stored for over 3 months it must be recharged every 3 months or else it will become damaged and useless Please consult with your authorized BMW SAV center for further guidance and information Corrosion Protection Extensive corrosion protection measures imple mented by BMW now make it possible to offer a six year limited anti corrosion warranty against rust perforation on your SAV provided that the SAV is maintained in accordance with the provi sions of the New SAV Limited Warran
36. lely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the SAV is received by the authorized BMW SAV center Safety Belt Warranty Kansas Safety belts are covered under the BMW New SAV Limited Warranty for defects in material or workmanship for a period of 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the SAV must be a new SAV retailed in the State of Kansas and the repair performed by an authorized BMW SAV center in Kansas Towing Other Owner Benefits A 24 hour Roadside Assistance Program is avail able to every BMW owner during the New SAV Limited Warranty period Roadside assistance and other owner benefits are available by calling 1 800 332 4269 For additional details on towing and other owner benefits please refer to the BMW Roadside Assistance section of this Statement page 24 28 Other Items Wheel alignment balancing and wiper blade inserts are covered up to 2 000 miles Items which are subject to wear and tear or deterioration due to driving habits or condi tions such as brake pads linings brake discs clutch disc pressure plate filters upholstery trim and chrome items paint finish drive belts glass and similar items are specifi cally limited to defects in material or work manship This warranty does no
37. nd BMW High Performance Synthetic Oil p n O7 51 017 866 Reset service interval indicator Replace microfilter Check overall thickness of front and rear disc brake pads using special tool If replacement is necessary Check thickness of parking brake linings only when replacing rear pads Examine brake disc surfaces Clean brake pad contact points in calipers Grease wheel centering hubs Check parking brake actuation Adjust if necessary Inspection Only those items of inspection work which apply to your SAV will be performed This list is subject to amendment Undercarriage Change oil and oil filter while engine is at normal operating temperature We recommend BMW High Performance Synthetic Oil p n 07 51 0 017 866 Check transmission for leaks heck transfer case for leaks heck front axle differential for leaks C Check rear axle for leaks C H alf shafts Check for leaks at flexible boots Visually check fuel tank lines and connections for leaks Check condition position and mounting of exhaust system Examine for leaks heck power steering system for leaks Check power steering fluid level add fluid if necessary Check steering for absence of play condition of suspension track rods front axle joints steering linkage and joint disc Check overall thickness of front and rear disc brake pads using special tool If replacement is n
38. nnot be read or if the SAV has been declared a total loss or sold for salvage purposes General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES IN CLUDING LOSS OF TIME INCONVE NIENCE OR LOSS OF USE OF THE SAV FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IM PLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT 32 Some states do not allow limitations on how long an implied warranty lasts or the exclu sion or limitation of incidental or consequential damages so the above limitations and exclu sions may not apply to you Additionally if you are a California Massachusetts or Vermont resident and your vehicle is registered in that state your vehicle is eligible for California Emissions Warranty coverage Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico In those states and jurisdictions that have es tablished periodic vehicle emissions tests to en courage proper vehicle maintenance and re quire the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The SAV was distributed by BMW of North America BMW NAJ or sold through th
39. nted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with re Spect to parts other than genuine BMW parts However the use of non BMW replacement parts or non EPA certified parts does not invali date the warranty on other components unless non BMW parts or non EPA certified parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse improper adjustment modification al teration tampering disconnection improper or inadequate maintenance use of leaded fuel or fuels containing more than 10 ethanol or other oxygenates with more than 2 896 oxygen by weight i e more than 1596 MTBE or more than 396 methanol plus an equivalent amount of co Solvent The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services the repair or re placement of maintenance parts beyond the first required inspection maintenance or if the part has been replaced earlier for reasons other than it being defective The SAV or any part of the SAV unless a failure causes the SAV to fail to conform to applicable emission regulations Any SAV on which the odometer has been re placed or altered and the true mileage cannot be determined The SAV if the vehicle identification number is altered or ca
40. o you 29 Limited Warranty Rust Perforation 2002 X5 BMW NA warrants this original SAV against de fects in materials or workmanship which will re sult in rust perforation of the SAV body for a period of 6 years without mileage limitation commencing on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier To obtain service under this warranty the SAV must be brought upon discovery of any rust perforation to the workshop of any authorized BMW SAV center This authorized BMW SAV center will without charge for parts or labor either repair or replace the defective part s The deci sion to repair or replace said part s is solely the prerogative of BMW of North America Parts for which replacements are made become the prop erty of BMW of North America REQUIRED MAINTENANCE In order to keep this warranty in effect the SAV must be inspected at every BMW Inspection II at least every two years Any areas requiring preventative maintenance must be repaired THIS INSPECTION MAINTENANCE IS AT THE OWNER S EXPENSE The Inspection Maintenance consists of a Washing the chassis before inspection if necessary due to dirt accumulation b Repairing any damages to undercoating or paint due to stone chips gravel erosion scratches or other external influences BMW of North America makes no other express warranty on this pro
41. on s The autho rzed BMW SAV center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emission warranties or report violations of warranty terms by contacting the Manager Certification and Compliance Division 6405 J Warranty Claims Environmental Protection Agency Ariel Rios Building 1200 Pennsylvania Avenue N W Washington D C 20460 The following systems are covered by the Fed eral Emission Performance Warranty for a pe riod of two years or 24 000 miles whichever occurs first The specific systems may vary according to model therefore all of the sys tems listed may not be used on your SAV For assistance in determining which systems and specific components within these systems apply to your SAV please contact your autho rized BMW SAV center AIR INDUCTION SYSTEM FUEL METERING SYSTEM GNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYS TEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ON BOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or system are is covered under the Federal Emission War ranty for a period of 8 years or 80 000 miles whichever occurs first CATALYTIC CONVERTER ENGINE CONTROL MODULE INCLUDING ON BOARD DIAGNOSTIC SYSTEM For assistance
42. or more attempts to repair the same defect the number of attempts may vary by state or ii that the same defect has caused the SAV to be out of service by reason of repair for more than 30 days this period may vary by state except for delays created by conditions beyond our control If we are unable to correct a defect or condition covered by these statutes in a reasonable num ber of attempts we may be obligated either to replace the SAV or reimburse the owner lessee in an amount equal to the purchase price or lease payments paid by the owner lessee less the amount directly attributable to use of the SAN by the owner lessee YOU SHOULD SEND WRITTEN NOTIFICATION DIRECTLY TO BMW OF NORTH AMERICA OF THE EXISTENCE OF AN ALLEGED DEFECT SEND WRITTEN COMMUNICATION TO THE NATIONAL CUSTOMER RELATIONS DEPART ENT ADDRESS LISTED BELOW BMW OF NORTH AMERICA CUSTOMER RELATIONS DEPARTMENT P O BOX 1227 WESTWOOD NEW JERSEY 07675 1227 Telephone 1 800 831 1117 22 Special Programs SOMETIMES BMW OF NORTH AMERICA OFFERS A SPECIAL ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS BEYOND THE TERMS OF THE WARRANTY CHECK WITH YOUR AUTHORIZED BMW SAV CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR SAV 23 BMW Roadside Assistance The BMW Roadside Assistance Program re flects BMW s commitment to your complete sat isfaction with the BMW ownership experience It is available
43. rried out by the autho rized BMW SAV center below and this BMW center has given notification of any body repairs necessary Customer s Signature Date Performed by authorized BMW SAV center Stamp with Code BMW center authorized signature 20 Customer Assistance Information Your satisfaction with our product and the ser vices provided by authorized BMW SAV centers is of great importance to us We take pride in our product as does the authorized BMW SAV center who services it If you should ever have a question regarding your authorized BMW SAV center s service or your BMW s performance we recommend that you contact your autho rized BMW SAV center Should you travel to an unfamiliar area the BMW center directory pro vided at the time of delivery will help you locate the nearest authorized BMW SAV center The centers listed are equipped to help you with vir tually all BMW related matters When contacting an authorized BMW SAV cen ter we suggest that depending upon the nature of your contact you discuss it with either the Sales Service or Parts Manager As all matters are resolved at the authorized BMW SAV center level it is important that they be given the opportunity to provide a solution Should you feel that you were not provided with the proper response we urge you to contact the General Manager or BMW center operator Despite the best intentions of all parties a mis understanding m
44. rvice as a demonstrator or company vehicle which ever is earlier Warranty claims must be made as soon as rea sonably possible after a defect is discovered To make a claim the SAV must be brought to any authorized BMW SAV center during normal business hours The authorized BMW SAV center will without charge for parts or labor including diagnosis either repair or replace the defective part if any The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expected to correct the failure of the warranted part Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the SAV is received by the authorized BMW SAV center For assistance in determining which specific parts or components of your vehicle are cov ered under this warranty please contact your authorized BMW SAV center It is the owner s responsibility to have all sched uled inspection and maintenance services per formed at the owner s expense as prescribed in the maintenance schedule for the BMW Emis Sion Control System Service intervals are com puted by the onboard BMW service interval indi cator and displayed on the instrument panel The instructions for proper maintenance and use can be found in the X5 Owner s Manual It is strongly recommended that any replacement parts used for maintenance repair or replace
45. s inspection has been carried out by the autho rized BMW SAV center below and this BMW center has given notification of any body repairs necessary Customer s Signature Date Performed by authorized BMW SAV center Stamp with Code BMW center authorized signature 16 Show damage location above with codes X Stone damage O Dent Scratch Y Collision damage Undercoating damage explain in remarks Body inspection SAV inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion warranty Yes No Partially Remarks explain use repair order if necessary The undersigned herewith confirms that this inspection has been carried out by the autho rized BMW SAV center below and this BMW center has given notification of any body repairs necessary Customer s Signature Date Performed by authorized BMW SAV center Stamp with Code BMW center authorized signature 17 Show damage location above with codes X Stone damage O Dent Scratch Y Collision damage Undercoating damage explain in remarks Body inspection SAV inspected and repaired if necessary to BMW standards required by BMW six year anti corrosion warranty Yes No Partially Remarks explain use repair order if necessary The undersigned herewith confirms that this inspection
46. s or Authorized Remanu factured Parts are used for maintenance repair or replacement of components affecting emis sion control the owner should obtain assurances that such parts are warranted by their manufac turer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non BMW replacement parts does not invalidate the warranty on other components unless non BMW parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tampering dis connection improper or inadequate mainte nance except if performed by an authorized BMW SAV center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owner s Manual 37 The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval Any SAV on which the odometer has been re placed or altered and the true mileage cannot be determined The SAV if the SAV identification number is altered or cannot be determined or if the SAV has been declared a total loss or sold for salvage purposes General The warranty gives you specific legal rights and you may
47. se contact your authorized BMW SAV center or call BMW of North America at 1 800 831 1117 You can also obtain this information from our website www bmwusa com If you need to add oil between oil changes and are unable to obtain BMW High Perfor mance Synthetic Oil Mobil 1 or another special oil on the list use a synthetic oil with an rating of SJ or higher Inspection Major vehicle maintenance as Specified in the following pages under In spection Inspection Il Additional major vehicle main tenance as specified in the following pages under Inspection Il The following maintenance elements must be performed at the mileage time stated time inter vals begin from the vehicle s production date Brake Fluid Service Change brake fluid ev two years Engine Coolant Service Change coolant every four years Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced every 100 000 miles to maximize vehicle fuel economy and minimize exhaust pollution The replacement of the oxygen sensor is required under the terms of the applicable BMW emission sys tem warranties Spark Plug Service The X5 is equipped with platinum tipped spark plugs These allow a longer service life than conventional plugs Replace spark plugs every 100 000 miles Automatic Transmission Service Change ATF every 100 000 miles Please see your authorized BMW
48. t apply to the following Damage which results from negligence improper operation of the SAV improper repair lack of or improper maintenance environmental influ ences flood accident or fire damage road salt corrosion or use of improper or contaminated fuel Damage to the engine transmission or any re lated component caused by improper shifting of the transmission Maintenance services and parts when replaced during maintenance such as spark plugs lubri cants fluids engine tuneup parts replacement of filters coolant and refrigerant Failure to maintain the SAV properly in accordance with the instructions in the X5 Owner s Manual or the Service section of this Statement that re sults in the failure of any part of the SAV Modification of the SAV or installation of any perfor mance accessories or components attached to the SAV which alters the original engineering and or operating specifications or which result in dam age to the other original components electrical interference electrical short radio static water leaks and wind noise Tires are warranted by their respective manufac turer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are con tained in the X5 Owner s Manual Should you expe rience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW SAV cen ter will assist you in resolving the
49. tions on claim procedures All claims must be submit ted within sixty 60 days of the disablement or occurrence accompanied by the original re ceipts Claims received after that time period may not be honored and are subject to the full discretion of BMW Roadside Assistance If BMW Roadside Assistance is not contacted for prior authorization the maximum coverage for tow ing situations is 50 00 Sign and Drive n most instances services provided under the BMW Roadside Assistance Program do not re quire immediate payment Usually you will be able to sign a receipt so the provider of the service can be reimbursed di rectly by BMW Roadside Assistance Parts materials and fuel should be paid by you directly to the provider of the services Trip Interruption Benefits Trip interruption benefits are provided for me chanical breakdowns as follows Breakdowns that are warranty related and Must occur in excess of 100 miles from the driver s residence and Repairs cannot be completed during normal business hours on the same day of break down Reimbursements will be made for meals lodg ing car rentals and alternate transportation to bring the driver and the BMW SAV together after the SAV has been repaired by an authorized BMW SAV center Original receipts must ac company all reimbursement requests Trip interruption coverage is limited to 750 00 per incident to a maximum of five days per
50. ts On Site Assistance STOCK QUI ca Op Ueber uet etd ses S TOWIng zServioe x ter ou tede ION ANA Vd p EXP de Trip Interruption Benefits Car Rental 560119 EXCIUSION ELE Summary of BMW Limited Warranties 27 New SAV Limited 28 29 Limited Warranty Rust Perforation 30 Federal Emission System Defect Warranty 31 32 Federal Emission Performance Warranty 33 34 California Emission Control Warranty Statement 35 California Emission Control System Limited Warranty 36 38 Notice of Owner Address Change 39 BMW Maintenance Programs 2002 X5 3 0i 4 41 4 615 Maintenance Programs are a benefit designed to help reduce the cost of scheduled and un scheduled maintenance Every 2002 X5 purchased from an authorized BMW SAV center in the United States or Puerto Rico is covered by Full Maintenance for 36 months or 36 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle whichever is earlier Any authorized BMW SAV center in the United States or Puerto Rico will perform the sched uled or additional maintenance services on your vehicle at no expense to you The maintenance
51. ty as out lined in the Warranty Section of this Statement page 28 The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts with metal folds are coated with PVC and sealed from the outside All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones etc Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly 14 Requirements for maintaining the six year lim ited anti corrosion warranty are outlined in the Warranty Section of this Statement page 30 Restoring corrosion protection Please take care that anti corrosion material is replaced when your car is repaired after body or chassis damage BMW will not accept any liability for any parts and accessories not approved by BMW Underbody maintenance The underbody has to be cleaned at least once a year in spring with plain water in order to remove mud chemical sediments and other deposits If those materials are not removed corrosion rust will occur Your aut
52. wner driver The New SAV Limited Warranty does not cover any of the above on site services Lock Out For security purposes the driver will need to prove ownership by presenting proper documen tation i e a valid drivers license registration etc Lock out service will be provided up to a maximum of 100 00 per incident Towing Service In the event of a mechanical breakdown nor mally covered under the New SAV Limited War ranty your SAV will be transported at no cost to the nearest authorized BMW SAV center Your SAV is also covered in the event of an accident or collision If breakdown occurs after normal business hours your SAV will be transported to a secure location and transported to the near est authorized BMW SAV center on the next business day If you request that the SAV be taken to a loca tion other than the nearest authorized BMW SAV center any additional expense will be your re sponsibility However you may request at no cost to be taken to a different authorized BMW SAV cen ter as long as it is within 50 additional miles of the nearest authorized BMW SAV center Towing requests for SAV disabled because of casualty fire act of God or violation of law fed eral state or local are accepted at the expense of the owner driver 25 If it is necessary for you to have your SAV towed through your own arrangements you must contact BMW Roadside Assistance for prior authorization and instruc
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