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Blackberry BlackBerry User's Manual

1. Related topic e How do restore my handheld after clearing it Set owner information In the handheld options click Owner Type your contact information Click the trackwheel Click Save Note Owner information appears on the screen when you lock your handheld 77 78 BrickBreaker e Play BrickBreaker e How do set the speed of the paddle e How do set the paddle to accelerate as roll the trackwheel Play BrickBreaker The object of this game is to destroy bricks using a paddle and a ball To move the paddle roll the trackwheel To release the ball when in catch mode or to shoot the laser or gun press the Space key During the game the following capsules fall from the bricks that you destroy e Long makes the paddle longer e Slow slows down the speed of the ball e Gunenables you to shoot three bullets at the bricks e Laser enables you to shoot unlimited laser beams at the bricks e Multi multiplies the number of balls e Catch enables you to catch and hold the ball e Skip advances you to the next level e Flip changes the direction of the paddle e 1 up gives you an additional life How do set the speed of the paddle In the BrickBreaker options set the Paddle Movement Speed field How do set the paddle to accelerate as I roll the trackwheel In the BrickBreaker options set the Paddle Acceleration field 79 80 Service books e About service books e
2. Add or remove a display language If your handheld software supports multiple languages you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software For more information on adding and removing handheld software components refer to the BlackBerry Desktop Software Online Help 63 64 Power and battery e Turn the handheld on and off automatically e Keep the battery at a full charge e Check the battery level e Extend battery life e Reset the handheld About power off and reminders If you turn off your handheld using the Power button or by clicking Turn Power Off on the Home screen and selecting Turn Off your handheld turns itself on at the following times e when the alarm turns on e when the handheld is set to turn on automatically To turn on your handheld when calendar reminders occur set the handheld to turn on and off automatically If you turn off your handheld by clicking Turn Power Off on the Home screen and selecting Full Power Off your handheld does not turn on until you press the Power button Note Depending on your theme the location and name for the Turn Power Off icon might change For more information on the differences for your theme refer to the printed documentation that accompanied your handheld Turn the handheld on and off automatically 1 In the handheld options click Auto On Off 2 Set the Weekday field to Enabled 3 Specify the
3. e Open a bookmark folder with subfolders Click Expand e Close a bookmark folder with subfolders Click Collapse e Rename a folder Click the trackwheel Click Rename Folder To move a bookmark into a folder click a bookmark Click Move Bookmark Roll the trackwheel to the new location Click the trackwheel Clear the browser caches In the browser options click Cache Operations Click the trackwheel Click the button for the type of cache that you want to clear About TLS Transport Layer Security TLS provides additional authentication and security when you browse web pages using the BlackBerry Browser If you are using the BlackBerry Desktop Software you can load TLS using the Application Loader tool For more information on TLS or on loading optional programs refer to the BlackBerry Desktop Software Online Help or contact your system administrator Related topic e What options can set for BlackBerry Browser security 35 About WTLS Wireless Transport Layer Security WTLS is the WAP Browser security layer that provides security for WAP services If you are using the BlackBerry Desktop Software you can load WTLS using the Application Loader tool For more information on loading optional programs refer to the BlackBerry Desktop Software Online Help Related topic e What options can set for WAP Browser security 36 Downloading e Download an application e Manage applications e P
4. 9 Click the trackwheel 10 Click Send Note If you have added contacts to the address book you can select a contact from the list after you click Compose SMS Manage messages Open a message Click the trackwheel Perform one of the following actions e Save e Reply e Forward e Delete To remove the history from an SMS message when replying click the trackwheel Click Remove History Resend an SMS message To resend your SMS message to the same contact open the message Click the trackwheel Click Resend About cell broadcast messages If your service provider supports cell broadcasting and provides you with access to a cell broadcasting channel you can receive information messages from the wireless network These SMS messages can communicate information about weather sports traffic or other news directly to your handheld For more information on cell broadcasting contact your service provider Enable cell broadcast messages To enable cell broadcasting in the handheld options click SMS Set the Cell Broadcasting Service field to On Related topic e About cell broadcast messages Manage cell broadcast channels The cell broadcast channels that you subscribe to determine the kind of information messages that you receive In the handheld options click SMS Select a channel from the list Click the trackwheel Perform one of the following actions e To receive messages from a new channel clic
5. Type the current SIM card PIN code c Type a new SIM card PIN code c Type the new SIM card PIN code again ck the trackwheel ck the trackwheel SCN DAH R WH 72 Security e Type passwords e Seta handheld password e Lock the handheld e _ Lock the keyboard e Protect your handheld content e Reduce handheld content size e Regenerate encryption keys e Store a password e Create a random password e Use the password keeper e Copy a password e Verify security software e Prevent third party applications from transmitting data e Clear the handheld e Set owner information e Security frequently asked questions About the handheld password If you type your handheld password incorrectly five times you must type blackberry before you can continue On subsequent password attempts the characters that you type are displayed If you type your handheld password ten times incorrectly all information is erased from your handheld for security reasons If your handheld is integrated with an email account using a BlackBerry Enterprise Server some security settings might differ For more information contact your system administrator Type passwords To type a password use the multi tap input method Press the key once to type the first letter on the key or press the key twice to type the second letter on the key If your password contains capital letters hold the letter key Press the Next key to sel
6. 51 snooze 51 turning off 51 volume 51 weekend notification 51 alpha dialing 6 answering calls 6 applications adding 37 deleting 37 downloading 37 frequently asked questions 38 switching between 115 third party and data transmission 76 viewing details 37 viewing list 37 appointments changing 44 deleting 44 number of 107 opening 44 recurring 43 scheduling 43 scheduling quickly 43 area codes setting default 9 assisted typing tips 116 typing 29 using word list 29 123 attachments adding contacts from 23 opening 23 tips 117 updating contacts from 23 See also file attachments address book attachments images AutoText creating entries 29 deleting entries 30 editing entries 30 example 29 inserting macros 31 specified case and smartcase 30 using 29 viewing entries 30 available features 83 B backlight adjusting brightness 61 configuring 61 using 61 backup about 27 battery about 65 extending life 65 keeping charged 65 level 65 124 Bluetooth about 55 about pairings 55 adding paired device 55 connecting 111 discoverable 56 edit paired device name 55 encryption 55 frequently asked questions 111 paired devices list 111 phone 56 radio 55 radio icon 111 removing paired device 55 setting handheld name 56 trusted device 55 111 book icon See service books bookmarks adding folders 35 available offline
7. Click the trackwheel Click Add Member Click a contact Click Continue c c ick the trackwheel CON DH a Ww ick Save Group Manage mailing lists To manage mailing lists click a mailing list Perform one of the following actions e View Group e Edit Group e Delete Group To manage contacts in a mailing list click a contact Perform one of the following actions e View Member e Change Member e Delete Member e Add Member Note When you delete members from a group or delete a group your contacts remain in the address book About categories You create categories in which to group your contacts You can also narrow the contacts displayed in the address book based on categories More than one category can apply to a contact Category names are not case sensitive 39 Categories are shared between the address book the task list and the memos list Therefore category changes made in the address book are also made in the memos list and task list Create a category 1 In the address book click the trackwheel 2 Click Filter 3 Click the trackwheel 4 Click New 5 Type a name for the category 6 Click the trackwheel Related topic e About categories Apply categories to contacts When creating or editing a contact click the trackwheel Click Categories To select the categories that apply to the contact press the Space key Save your changes View contacts by category To vi
8. days set the Every field to 3 Select the Relative Date check box for the task to recur on a relative date For example set a task to recur on the last Friday of each month or on the 28th of each month In the Days field set the days on which the weekly task should recur To select a day press the Enter key Use tasks Click a task Perform one of the following actions e Open e Mark Completed e Mark In Progress e Delete e Delete Completed Change task status To change the status for a task to Waiting or Deferred edit the Status field for the task About categories You create categories in which to group your tasks You can also narrow the tasks displayed in the task list based on categories Category names are not case sensitive More than one category can apply to a task If you use Lotus Notes as your desktop email program you can apply more than one category to a task on your handheld but only one category will synchronize with the task in your desktop email program Categories are shared between the address book the task list and the memos list Therefore category changes made in the task list are also made in the address book and the memos list Create a category 1 In the task list click the trackwheel Click Filter Click the trackwheel Click New A pe IO Type a name for the category 47 6 Click the trackwheel Related topic e About categories Apply categories to tasks
9. the Space key To move to the next item press 6 To move to the previous item press 4 Typing To type words quickly using the assisted typing input method type the entire word before you attempt to make a correction To scroll down the list that appears when you type press the Next key or roll the trackwheel 116 To choose a selected item in the list that appears when you type press the Enter key or click the trackwheel To insert a period press the Space key twice The next letter is capitalized To capitalize a letter hold the letter key until the capitalized letter appears To type the alternate character on a key press the Alt key and press the character key To type a symbol press the Alt key the Symbol key Press the Symbol key again to view more symbols Type the letter shown below the symbol To type an accent or special character hold the letter key and roll the trackwheel Click a selected character To insert the at sign and periods in an email ield press the Space key To turn on NUM lock press the Shift key the Alt key To turn off NUM lock press the Alt key To switch between the assisted typing and multi tap input methods in a text field hold To type numbers in a number field press the number keys You do not need to press the Alt key To type a letter in a number field hold the Alt key and use the multi tap input method Press a letter key once to type
10. using the BlackBerry Desktop Software For more information refer to the BlackBerry Desktop Software Intellisync Online Help How do stop email messages from being sent to my handheld If you are using the BlackBerry Desktop Software in the Redirector Settings tool clear the Redirect incoming messages to your handheld check box 92 SMS messages frequently asked questions e Why can t send SMS messages e Can verify that my SMS message has reached its recipients e How do display more items in an SMS message thread e Can set how SMS messages display e Can remove the prompt that appears before delete messages e Why were some of my messages deleted from the handheld e Why aren t all of the SMS options described appearing on my handheld e What are the Validity Period Sent As and Network to Send Over fields in the SMS options e How do I change how long messages remain in the messages list Why can t I send SMS messages Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you send a message and you are not in an area of sufficient wireless coverage the handheld sends the message when you return to an area of sufficient wireless coverage Verify that fixed dialing number mode is not enabled To disable FDN mode
11. BlackBerry Wireless Handhelds with color screens Depending on your service provider you might not be able to save images Related topics e Set a screen saver e Set the Home screen background image Manage saved images In the pictures list click an image Perform one of the following actions e Open e Delete Save web page requests While a web page is loading you can save the web page request in the messages list Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load Click the trackwheel Click Save Request You can also save a web page that has finished loading in the messages list Saving a fully loaded web page enables you to open the text on the web page at any time On the web page click the trackwheel Click Save Page Note A saved web page displays content that was current at the time the web page was saved To update the content on a saved page click the trackwheel Click Refresh Create a bookmark Navigate to the web page that you want to bookmark Click the trackwheel Click Add Bookmark Change bookmarks In the bookmarks list click a bookmark Perform one of the following actions e Edit Bookmark e Delete Bookmark Related topic e Organize bookmarks into folders Organize bookmarks into folders In the bookmarks list click a folder Perform one of the following actions e Add a folder Click Add Subfolder
12. Clear the custom word list To delete all entries in the custom dictionary in the handheld options click Language Click Input options Click Clear learning cache Click Yes Set the cursor speed In the handheld options click Screen Keyboard Set the Key Rate field to Slow or Fast Save your changes Typing frequently asked questions e Can turn off address book name recognition when type e Can I change the order of items that appear in the list when type e How do type a word that my handheld does not recognize e Can change the input method for my handheld e What is the Insert Macro menu item e How do undo an AutoText change Can turn off address book name recognition when I type Your handheld recognizes the names in your address book when you type them If you want to stop your handheld from recognizing the names in your address book in the handheld options click Language Click Input options Set the Use address book as data source field to Off Can I change the order of items that appear in the list when I type Yes When you type a series of keys the most frequently chosen words or letter combinations appear first in the list To set your handheld so that frequently chosen items do not appear first in the handheld options click Language Click Options Set the Frequency learning field to No How do I type a word that my handheld does not recognize Use the list to help you
13. List Select an unassigned number Click the trackwheel Click New Speed Dial Select a contact oenoau FWD Click the trackwheel c ick Add Speed Dial To lt contact name gt Change speed dial assignments In the phone click the trackwheel Click View Speed Dial List Select a contact or phone number Click the trackwheel Perform one of the following actions e Change the contact assigned to a speed dial number Click the contact Click Edit Click a new contact Click Speed Dial lt contact name gt e Assign the contact to a different speed dial number Click the contact Click Move Click a different speed dial number e Remove a contact from the speed dial list Click the contact Click Delete Log calls Call logs appear when you open the phone Missed call logs also appear in the messages list To set whether call logs appear in the messages list in the phone options click Call Logging Select the call log type that you want to appear in the messages list Press the Space key If you do not want any call logs to appear in the messages list select None Press the Space key Related topic e Can set the phone to display frequently called numbers Use call logs In the phone or in the messages list open a call log Click the trackwheel Perform one of the following actions e Add Notes e Edit Notes e Forward To delete notes in the open call log click the trackwheel Click Edit No
14. To move to the previous page in the history press 4 To move down a page press the Space key To move up a page press the Shift key the Space key To stop a web page from loading press the Escape button To move to a specific web page press GH To move between full screen mode and normal mode press UI To close the browser hold the Escape button Calendar For these tips to work in Day view in the calendar options set the Enable Quick Entry field to No To create an appointment press CV To move to the next day week or month press the Space key To move to the previous day week or month press the Shift key the Space key To move the cursor horizontally in Week view hold the Alt key and roll the trackwheel To move the cursor vertically in Month view hold the Alt key and roll the trackwheel Calculator To scroll vertically hold the Alt key and roll the trackwheel To display the result of your calculation press the Enter key 119 120 Legal notice 2004 Research In Motion Limited All Rights Reserved The BlackBerry and RIM families of related marks images and symbols are the exclusive properties of Research In Motion Limited RIM Research In Motion Always On Always Connected the envelope in motion symbol BlackBerry and the BlackBerry logo are registered with the U S Patent and Trademark Office and may be pending or registered in other countries
15. To turn an image 90 degrees in a clockwise direction click the trackwheel Click Rotate To view an image in more detail after zooming in click the trackwheel Click Enlarge Area 24 Synchronizing data e About email reconciliation e Set wireless email reconciliation e Reconcile deleted messages e About PIM synchronization e Set wireless PIM synchronization e Synchronization frequently asked questions About email reconciliation Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox Likewise any changes that you make to messages in your mailbox are reflected on your handheld If your handheld integration option supports wireless email reconciliation changes are automatically reconciled over the wireless network If your handheld integration option does not support wireless email reconciliation changes are reconciled using the BlackBerry Desktop Software For more information on manual email reconciliation refer to the BlackBerry Desktop Software Online Help Related topic e Can reconcile email messages over the wireless network Set wireless email reconciliation In the messages options click Email Reconciliation Set the Wireless Reconcile field to On Note Set the Wireless Reconcile option for each message service on your handheld Related topic e Can I reconcile email messages over the wireless network Rec
16. When creating or editing a task click the trackwheel Click Categories To select the categories that apply to the task press the Space key Save your changes View tasks by category To view all tasks within a category in the task list click the trackwheel Click Filter Select a category Press the Space key To view all tasks again click the trackwheel Click Filter To clear the check boxes beside any selected categories press the Space key Delete categories In the task list click the trackwheel Click Filter Click a category Click Delete The category is deleted but any tasks applied to the category remain in the tasks list Tasks frequently asked questions e Can remove the prompt that appears before delete contacts calendar entries tasks or memos e Can I change how my contacts tasks or memos are displayed e Can I clear all the categories that apply to a contact task or memo e How do I know how many contacts calendar entries tasks or memos have saved 48 Memos e Write a memo e Use memos e Create a category e Apply categories to memos e View memos by category e Delete categories e Memos frequently asked questions Write a memo In the memos list click the trackwheel Click New Type a title Type the body of the memo Use memos Click a memo Perform one of the following actions e View e Edit e Delete About categories You create categories in which
17. a subject Use saved searches To view your saved searches in the messages list click the trackwheel Click Search Click the trackwheel Click Recall Click a search Perform one of the following actions e View e Edit e Delete To view the terms of your last search quickly in the list of searches click the trackwheel Click Last Search for a specific contact To search for all messages from a specific sender click the message Click Search Sender To search for all messages to a specific recipient click the message Click Search Recipient Search for a subject To search for all messages with the same subject click a message Click Search Subject Search the handheld 1 In the search program type text in the Text field to search the records on your handheld 2 Inthe Name field type text to search using the names of contacts in your address book calendar or messages list 3 Select the check boxes for the programs to search 4 Click Search 21 Notes If you type more than one word in the Text or Name field all the words must appear in the same field for the search to be successful File attachments are not searched when you search across the handheld programs To expand a folder click a folder with a plus sign beside it Click Expand To collapse a folder click a folder with a minus sign beside it Click Collapse Related topic e How do search for text within a file
18. attachment 22 Attachments e About attachments e Use address book attachments e Open a file attachment e Open an image attachment e Navigate attachments e Attachments frequently asked questions About attachments Address book attachments enable recipients of your messages to view and add contacts to their handheld address books When you open a message that contains an address book attachment a book icon appears at the bottom of the message with the name of the attached contact You can view certain types of file attachments on your handheld including zip htm html doc dot ppt pdf wpd txt and xls files You can also view bmp gif jpg png tif image attachments A message with a file attachment appears in the messages list with a paperclip icon Related topic e Can view file attachments on my handheld Use address book attachments To view an address book attachment in an open message click the trackwheel Click View Attachment To add the contact information to your address book when viewing an address book attachment click the trackwheel Click Add to Address Book To update contact information when viewing an address book attachment click the trackwheel Click Update Address Open a file attachment 1 Place your cursor in the name of the file attachment 2 Click the trackwheel 3 Click Open Attachment 4 Select Table of Contents to open an automatically gene
19. my handheld Yes if attachment viewing is enabled for your handheld When you receive a message with an attachment click the trackwheel If Open Attachment appears in the menu you can view attachments on your handheld If Open Attachment does not appear in the menu your handheld might not be enabled for attachment viewing To view document and spreadsheet attachments your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange the BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino or the BlackBerry Web Client To view zip htm or html attachments your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 6 Service Pack 1 or later for Microsoft Exchange the BlackBerry Enterprise Server version 2 2 Service Pack 1 or later for IBM Lotus Domino or the BlackBerry Web Client To view image attachments your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4 0 or the BlackBerry Web Client version 1 9 For more information contact your system administrator or service provider Why are some file attachment features not available on my handheld If your BlackBerry Wireless Handheld has 8 MB of memory some image attachment viewing features are not available How do view password protected file attachments Yo
20. next section is sent to your handheld automatically if you are in an area of sufficient wireless coverage However it might take several seconds before your handheld receives the next section To send only the first section of long messages to your handheld in the messages options click General Options Set the Auto More field to No The next time that you receive a long message More available appears at the bottom To request more of the message click the trackwheel Click More To view the rest of the message click More All Can I file messages Yes If you have enabled wireless email reconciliation for your handheld any messages that you file on your handheld are also filed in your mailbox If your handheld is not enabled for wireless email reconciliation your handheld must be integrated with an email account using the BlackBerry Desktop Redirector or BlackBerry Enterprise Server to file messages You must perform an initial email reconciliation with the BlackBerry Desktop Software so that the folders in your mailbox appear on your handheld For more information on configuring manual email reconciliation refer to the BlackBerry Desktop Software Online Help Why can t see a new message in the messages list even though received notification If email messages are sent to your handheld from specific mailbox folders and in the general messages options you set the Hide Filed Messages option to Yes a new message sent
21. prevent passwords from accidentally being copied to the clipboard e How do specify the criteria for randomly generated passwords e Why do additional security features appear in the handheld options e How do prevent passwords from appearing on the screen in the password keeper What does the Verifying Security Software dialog box mean when restart my handheld When this dialog box appears the handheld is verifying that all security software is implemented properly on your handheld The tests run automatically when your handheld restarts How do I restore my handheld after clearing it If you are using the BlackBerry Desktop Software restore handheld data and services using the Backup and Restore tool For more information refer to the BlackBerry Desktop Software Online Help How do I reduce the size of data stored on my handheld To reduce the size of data stored on your handheld enable content compression How do prevent passwords from accidentally being copied to the clipboard In the password keeper options set the Allow Clipboard Copy field to False How do I specify the criteria for randomly generated passwords In the password keeper options set the password length and specify whether randomly generated passwords must contain letters numbers or symbols Why do additional security features appear in the handheld options Additional security options such as Certificate Servers Certif
22. printed documentation that accompanied your handheld Depending on your service provider or yourtheme the location and name for your handheld browsers might change To open the browser and display a list of useful bookmarks made available by your service provider press the Convenience key Can I use the BlackBerry Browser Yes if your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3 5 or later for Microsoft Exchange or the BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino For more information on the BlackBerry Browser contact your system administrator How do change the browser home page In the browser options click Browser Configuration In the Home Page Address field change the web page address Save your changes Depending on your service provider you might not be able to change your home page How do change the type of content that the browser accepts In the browser options click Browser Configuration In the Content Mode field set the type of content that the browser accepts Save your changes Can override the character set encoding of web pages Yes On a web page click the trackwheel Click Set Encoding Clear the Auto mode check box Set the Default Charset field Click OK The browser uses the default character set to display all web pages 103 What is the Available Offline check box that appears when I m adding
23. profile Perform one of the following actions e Edit e Delete Manage downloaded ring tones In the profiles list click a profile Click Show Tunes Click a ring tone Perform one of the following actions e Listen to the ring tone e Delete the ring tone Silence your handheld To silence your handheld in the profiles list enable the Quiet profile To receive only vibrate notification in the profiles list enable the Vibrate profile To turn notification back on in the profiles list select a different profile Press the Space key Related topic e Silence the alarm 59 What is the escalating volume level If you use the escalating volume level the notification volume level consistently increases until the handheld reaches the loudest volume level 60 Screen display e Use the handheld in the dark e Set the display language e Set a screen saver e Set the Home screen background image e Set the font e Set a theme for your handheld e Delete themes Use the handheld in the dark If you do not use your handheld for a period of time the backlighting turns off automatically To set how long the backlighting stays on if you do not use your handheld in the handheld options click Screen Keyboard Set the Backlight Timeout field Adjust the brightness for the backlighting In the handheld options click Screen Keyboard Change the Backlight Brightness field Note The Backlight Brig
24. status 47 time 57 See also editing setting charging battery 65 checking voice mail 6 clearing all categories 107 browser cache 35 fields 115 handheld data 76 conference calls 7 conflicts with mailbox data 101 contacts adding 39 adding from company address book 40 adding to FDN list 11 adding to messages 13 allowing duplicate 107 applying categories 40 assigning speed dial 7 calling 5 categories 39 clearing all categories 107 creating categories 40 deleting 39 deleting categories 40 editing 39 frequently asked questions 107 managing remote search results 41 number of 107 searching in remote address book 40 SIM card 71 sorting 107 synchronizing 25 viewing 39 viewing by category 40 See also address book content compression about 74 enabling 75 content protection about 74 enabling 74 converting measurements 53 copying network time 57 passwords 76 text 29 corporate extension dialing setting 9 country codes setting default 9 coverage frequently asked questions 68 selecting network 68 creating AutoText entries 29 bookmarks 35 categories 40 47 49 email messages 13 links 90 mailing lists 39 PIN messages 15 profiles 59 random passwords 75 SMS messages 17 tasks 47 See also adding cursor speed setting 30 customizing See setting cutting text 29 D date setting 57 decline meeting invitation 44 default length of calendar reminder 44 profiles
25. the first letter on the key Press a letter key twice to type the second letter on the key To switch between NUM lock and the multi tap input method in a number or password field hold the Shift key To type a password use the multi tap input method Press a letter key once to type the first letter on the key Press a letter key twice to type the second letter on the key To type a number in a password field hold the Alt key Press the number key Editing text To move the cursor horizontally through a line of text hold the Alt key and roll the trackwheel To select a line of text press the Shift key and roll the trackwheel To select text character by character hold the Shift key and roll the trackwheel To cut the selected text press the Shift key the Backspace key To copy the selected text press the Alt key and click the trackwheel To paste the selected text press the Shift key and click the trackwheel Messages To open the selected message press the Enter key To compose a message from the messages list press CV To reply to a message press ER To forward a message press Ul To reply to all press L To search for text within a message press AS To search for the next occurrence of the text press AS again To move down a page press the Enter key To move up a page press the Alt key the Enter key To view received messages in the messages list press the Alt key UI T
26. the third party RIM shall not be responsible or liable for any part of such dealings You are solely responsible for the selection implementation and performance of any third party applications that you use with the handheld or desktop software Research In Motion does not in any way endorse or guarantee the security compatibility performance or trustworthiness of any third party application and shall have no liability to you or any third party for issues arising from such third party applications 122 Index A accept meeting invitation 44 service books 81 accessibility default volume 10 adding applications 37 call forwarding number 9 call notes 8 contacts 39 contacts from attachments 23 contacts to FDN list 11 contacts to messages 13 contacts to SIM card phone book 71 display language 63 meeting invitees 45 members to mailing lists 39 network to network list 67 paired Bluetooth device 55 pauses and waits 40 86 ring tones 37 38 SIM card contacts to address book 71 See also creating address book adding SIM card contacts 71 customizable fields 107 managing remote search results 41 searching remote 40 updating contacts from attachments 23 See also contacts address book attachments about 23 adding 13 opening 23 addresses image 34 link 34 web page 34 frequently asked questions 51 notification 51 reminders and power off 65 setting 51 setting date and time in 57 silencing
27. times that the handheld should turn on and off on weekdays 4 Set the Weekend field to Enabled 5 Specify the times that the handheld should turn on and off on weekends 6 Click the trackwheel 7 Click Save Related topic e About power off and reminders Keep the battery at a full charge Charge your handheld for approximately 1 to 2 hours each day Check the battery level In the handheld options click Status Extend battery life Use the Auto On Off feature Turn off the radio when you are not in an area of wireless coverage Delete the original message when you send a reply Send a message to multiple contacts using Add To Add Cc or Add Bcc Charge your handheld regularly Reset the handheld Press the Alt key the Shift key the Backspace key or remove and reinsert the battery 65 66 Network coverage e Turn the wireless radio on and off e Add a network to the preferred network list e Scan for a network to add to the preferred network list e Manage the preferred network list e Network coverage frequently asked questions Turn the wireless radio on and off To turn on the wireless radio on the Home screen click Turn Wireless On To turn off the wireless radio on the Home screen click Turn Wireless Off Note Depending on your theme the location and name for the Turn Wireless On and Turn Wireless Off icons might change For more information on the differences for your t
28. to your handheld is filed automatically and it might not appear in the messages list To view all of your messages set the Hide Filed Messages field to No Why is there a different icon beside some items in the messages list Different icons are used in the messages list to indicate various items such as message status saved web pages call logs and email messages with attachments When you make or receive a call the handheld creates a call log containing information about the call To disable call logs in the phone options click Call Logging Set the Show Logs in Message List field to No How do show more of a subject line for my email and PIN messages If you want to show more of the subject line for your messages you can hide the time that the message was received and the name of the sender or recipient of the message In the messages options click General Options Set the Display Time and Display Name fields to No How do identify received PIN messages as high priority In the messages options click General Options Set the Make PIN Messages Level 1 field to Yes Can remove the prompt that appears before delete messages Yes In the messages options click General Options Set the Confirm Delete option to No Why were some of my messages deleted from the handheld If your handheld memory is full your handheld deletes the oldest messages from the messages list to accommodate new ones It will n
29. to group your memos You can also narrow the memos displayed in the memos list based on categories Category names are not case sensitive More than one category can apply to a memo Categories are shared between the address book the task list and the memos list Therefore category changes made in the memos list are also made in the address book and the task list Create a category 1 In the memos list click the trackwheel 2 Click Filter Click the trackwheel Click New Type a name for the category A o r N Click the trackwheel Related topic e About categories Apply categories to memos When creating or editing a memo click the trackwheel Click Categories To select the categories that apply to the memo press the Space key Save your changes View memos by category To view all memos within a category in the memos list click the trackwheel Click Filter Select a category Press the Space key To view all memos again click the trackwheel Click Filter To clear the check boxes beside any selected categories press the Space key Delete categories In the memos list click the trackwheel Click Filter Click a category Click Delete The category is deleted but any memos applied to the category remain in the memos list Memos frequently asked questions e Can remove the prompt that appears before delete contacts calendar entries tasks or memos e Can I change how my contacts tas
30. type a series of letters such as an unrecognized word acronym or web address Press the first letter key once Press the Next key to select a letter from the list Press the subsequent letter key in the word Press the Next key to select the correct letter combination from the list Continue to type and select the correct letters until the text that you want to type displays in the list Press the Enter key to select from the list Can I change the input method for my handheld Yes Your handheld uses the assisted typing input method in most text fields and the multi tap input method in phone number and password fields To switch between input methods when you are typing hold To set your handheld to use the multi tap input method in all fields in the handheld options click Language Set the Input Method field to lt Language gt Multitap To set your handheld to use the assisted typing input method in most fields except the password and number fields in the handheld options click Language Set the Input Method to lt Language gt What is the Insert Macro menu item Use the Insert Macro menu item to insert common variables such as the current date or current time into your AutoText entries How do I undo an AutoText change If you type an AutoText entry but do not want it to change to the associated text press the Backspace key twice to undo the AutoText change 31 32 Browser e About the browser e
31. using the BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange or the BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino verify that wireless email reconciliation is enabled in the messages options If your handheld is integrated with an email account using the BlackBerry Web Client and your service provider supports wireless email reconciliation verify that you have enabled wireless email reconciliation in the messages options Can synchronize PIM items over the wireless network If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 2 1 or later calendar appointments and meetings might be the only PIM items that can be synchronized over the wireless network For more information on setting wireless calendar synchronization refer to the BlackBerry Desktop Software Online Help Your handheld radio must be on and you must be in an area of sufficient wireless coverage for PIM items to synchronize over the wireless network For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld How do handle conflicts between my handheld and mailbox A conflict might occur if you edit the same item on both your handheld and mailbox before synchronization takes place If you enable wireless email reconciliation you can set whether the handheld or mailbox takes precedence when a confli
32. were some of my messages deleted from the handheld If your handheld memory is full your handheld deletes the oldest messages from the messages application to accommodate new ones It will not delete saved messages Why aren t all of the SMS options described appearing on my handheld Depending on your service provider plan some SMS message options might not be available on your handheld For more information contact your service provider What are the Validity Period Sent As and Network to Send Over fields in the SMS options The Validity Period field specifies how long the service center should keep your SMS messages if they cannot be delivered to your contacts immediately The Sent As field sets how to send your SMS messages and the Network to Send Over field sets the type of network through which your SMS messages are sent 94 MMS messages frequently asked questions e Can send MMS messages e Can set whether receive MMS messages e Can filter unwanted MMS messages e Can configure notification for MMS messages Can I send MMS messages You cannot compose MMS messages on your handheld but you can forward MMS messages that you have received To forward an MMS message open the message Click the trackwheel Click Forward Can set whether receive MMS messages Yes In the handheld options click MMS In the Multimedia Reception field set how you want to receive MMS messages on the hand
33. your handheld On some BlackBerry Wireless Handhelds with color screens you set themes to control the appearance of items such as applications indicators words and icons Themes might be pre loaded on your handheld or you can download themes in cod format In the handheld options click Theme Click a theme name Click Activate Note To activate a theme quickly select a theme name Press the Space key Delete themes In the handheld options click Theme Click a theme name Click Delete Note You might not be able to delete themes that are pre loaded on your handheld 62 Language e Set the display language e Setthe input language e Add or remove a display language Set the display language 1 In the handheld options click Language 2 In the Language field select a preferred language 3 Click the trackwheel 4 Click Save Set the input language You can set your handheld input method to the language in which you prefer to type without changing the display language This will change Auto text and other typing settings to the selected language 1 In the handheld options click Language 2 In the Input method field select a preferred language 3 Click the trackwheel 4 Click Save Note The input method field also controls whether your handheld uses the multi tap or the assisted typing input method Related topic e Can change the input method for my handheld
34. 101 responding to invitations 44 scheduling 44 memory changing cache size 98 131 memos applying categories 49 categories 49 clearing all categories 107 creating categories 49 deleting 49 deleting categories 49 editing 49 number of 107 synchronizing 25 viewing 49 viewing by category 49 writing 49 messages deleting 91 94 deleting multiple 14 different icons 91 marking opened 14 marking unopened 14 preloaded on handheld 90 receiving more of long messages 90 saving draft 13 searching 21 searching by recipient 21 searching by sender 21 searching by subject 21 setting notification for 59 setting search criteria 21 tips 117 MMS messages about 19 finding number 19 frequently asked questions 95 managing 19 opening 19 retrieving 19 See also messages moving bookmarks 35 speed dial contact 7 multi media message service See MMS messages muting calls 6 132 N navigating browser 33 calendar 109 file attachments 23 tips 116 network list about 67 adding network 67 changing 68 changing order 69 deleting networks 68 scanning for networks when adding 68 preferred network list See network list network time copying 57 notification profiles See profiles notification for browser push 37 numbers finding MMS 19 finding phone 5 finding PIN 15 finding SMS 17 O opening address book attachments 23 appointments 44 email messages 13 file attachmen
35. 104 changing 35 creating 35 deleting 35 moving 35 organizing 35 renaming folders 35 BrickBreaker paddle speed 79 playing 79 tips 79 browser about 33 changing content type 103 changing home page 103 clearing cache 35 closing 34 controlling scripts 104 frequently asked questions 103 hiding 34 home page 33 navigating 33 receiving content from web applications 37 requirements for using 103 sending images 34 sending links 34 sending web page address 34 tips 118 using queue 104 viewing history 34 viewing images 34 See also web pages browser push about 37 enabling 38 notification options 37 Cc cache browser 35 calculator converting measurements 53 memory 53 tips 119 calendar about 43 changing default reminder length 44 changing first day of week 109 changing views 43 default view 43 expand hours shown 109 frequently asked questions 109 navigating 109 reminders and power off 65 restrictions for Lotus Notes users 109 scheduling appointments 43 scheduling appointments quickly 43 scheduling meetings 44 setting notification for 59 synchronizing 25 tips 119 today 43 view agenda 43 view day 43 view month 43 view week 43 viewing next or previous 43 viewing specific date 43 call barring See call blocking call blocking changing password 8 disabling 8 enabling 8 requirements for using 86 call forwarding adding forward number 9 changing
36. 13 self tests 76 113 SIM card 72 storing passwords 75 third party applications 76 TLS 35 verify software 76 WTLS 36 selecting wireless network 68 sender searching by 21 sending address book attachments 13 email messages 13 email messages from a specific service 13 images in email messages 34 links in email messages 34 PIN messages 15 SMS messages 17 web page addresses 34 sent items viewing 14 service books about 81 accepting 81 deleting 81 receiving 81 restoring deleted 81 viewing 81 service sending messages from specific 13 136 setting alarm 51 alarm volume 51 call waiting 9 cursor speed 30 date 57 default volume for calls 10 font 61 handheld password 73 74 home screen background 61 importance level of messages 13 language 63 owner information 77 profiles 59 screen saver 61 search criteria 21 SIM card security 72 theme 62 time 57 time automatically 57 TLS 104 TTY 10 voice mail options 10 WTLS 104 See also editing changing short message service See SMS messages showing applications 115 tracked changes 99 silencing alarm 51 handheld 59 SIM card editing phone number 87 security 72 SMS messages 71 SIM card phone book about 71 adding contacts 71 adding contacts to your address book 71 deleting contacts 71 editing contacts 71 types of entries 71 skipped content 99 smart dialing about 9 corporate extension dialing 9
37. 59 deleted items emptying folder 102 127 deleting appointments 44 AutoText entries 30 bookmarks 35 call forwarding number 9 call notes 8 categories 40 48 49 contacts 39 downloaded ring tones 59 email messages 14 email reconciliation 25 fixed dialing contacts 11 images 35 mailing lists 39 meetings 44 memos 49 MMS messages 19 multiple messages 14 networks from list 68 original text from reply 14 over the wireless network 25 password keeper passwords 76 PIN messages 14 prior messages 14 profiles 59 remote address book search results 41 saved searches 21 service books 81 SIM card phone book contacts 71 SMS messages 18 speed dial 7 asks 47 heme 62 hird party applications 37 See also removing delivery confirmation or email messages 90 for PIN messages 90 or SMS messages 93 dialing add pause 40 add wait 40 using letters 6 disabling alarm 51 call blocking 8 handheld password 74 display language 63 options 61 phone number 87 SMS messages 93 distribution lists See mailing lists downloading applications 37 frequently asked questions 38 preview ring tones 38 ring tones 37 draft messages saving 13 E editing AutoText entries 30 Bluetooth paired device name 55 call notes 8 contacts 39 fixed dialing contacts 11 mailing lists 39 memos 49 password keeper passwords 76 profiles 59 saved searches 21 SIM car
38. BlackBerry Wireless Handset User Guide User Guide BlackBerry 7100 Series of wireless handsets Model Number RAQ400W Last modified 7 June 2004 Part number PDF 07784 001 At the time of publication this documentation complies with handheld software version 3 8 2004 Research In Motion Limited All Rights Reserved The BlackBerry and RIM families of related marks images and symbols are the exclusive properties of Research In Motion Limited RIM Research In Motion Always On Always Connected the envelope in motion symbol BlackBerry and the BlackBerry logo are registered with the U S Patent and Trademark Office and may be pending or registered in other countries Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and or other countries BM Lotus Domino and Lotus Notes are trademarks of IBM in the United States The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In Motion Limited is under license All other brands product names company names trademarks and service marks are the properties of their respective owners e BlackBerry handheld and or associated software are protected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in vari
39. Go to a web page e Use the browser e View images e Copy a link image or web page address e Senda link or image in an email message e Save an image e Manage saved images e Save web page requests e Create a bookmark e Change bookmarks e Clear the browser caches e About TLS e About WTLS e Browser frequently asked questions About the browser Your handheld supports multiple browser types Depending on your service provider and your integration option more than one browser might appear Your service provider might also change the browser name to reflect available services The WAP Browser on your handheld is optimized for viewing WML web pages The BlackBerry Browser is optimized for viewing HTML web pages If your handheld is integrated with an email account using the BlackBerry Enterprise Server the BlackBerry Browser also enables you to view your corporate intranet For more information contact your system administrator The Internet Browser available from some service providers is also optimized for viewing HTML web pages For more information on Internet Browser support contact your service provider Go to a web page n the browser click the trackwheel Click Go To Type a web address Click OK Notes To insert a period press the Space key To insert a slash mark press the Shift key the Space key he Go To dialog box tracks the web addresses that you type To go to a web page on t
40. IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT MERCHANTABILITY DURABILITY TITLE OR RELATED TO THE PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT ECONOMIC COMMERCIAL SPECIAL CONSEQUENTIAL INCIDENTAL EXEMPLARY OR NDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS This document might contain references to third party sources of information and or third party web sites Third Party Information RIM does not control and is not responsible for any Third Party Information including without limitation the content accuracy copyright compliance legality decency links or any other aspect of Third Party Information The inclusion of Third Party Information in this document does not imply 121 endorsement by RIM of the third party in any way Any dealings with third parties including without limitation compliance with applicable licenses and terms and conditions are solely between you and
41. M card contact e Add SIM card contacts to your address book e Manage SIM card contacts e Leave SMS messages on the SIM card e SetSIM card security e Change the SIM card PIN code About the SIM card phone book Your SIM card phone book gives you access to the contacts that are saved on your SIM card The SIM card phone book is different from the contacts stored in your address book If you use a different SIM card in your handheld the contacts in your SIM card phone book change However the contacts in your address book are always available You can add contacts from your SIM card phone book to your address book You can add abbreviated dialing number ADN entries to your SIM card phone book and view ADN entries and service dialing number SDN entries ADN entries appear in plain text and SDN entries appear in bold You can create or edit SIM card contacts if your SIM card is provisioned for a SIM card phone book For more information contact your service provider Add a SIM card contact 1 In the address book click the trackwheel 2 Click SIM Phone Book 3 Click the trackwheel 4 Click New 5 Type the contact information 6 Click the trackwheel 7 Click Save Add SIM card contacts to your address book 1 In the address book click the trackwheel 2 Click SIM Phone Book 3 Click the trackwheel 4 Click Copy All To Address Book Notes If you attempt to copy a SIM card contact with a phone numb
42. MS message e Enable cell broadcast messages e Manage cell broadcast channels e Delete multiple messages at one time e Mark a message as opened or unopened e Search the messages list e Search the handheld e Leave SMS messages on the SIM card e SMS messages frequently asked questions About SMS messages With an SMS compatible phone number you can send and receive short message service SMS messages An SMS compatible number is a phone number work home mobile or pager that your service provider enables for SMS You can send SMS messages to contacts who have SMS compatible phone numbers Find your SMS number In the phone the My Number field displays your phone number If your handheld is enabled for SMS this number is also your SMS number Type an SMS number When you type an SMS compatible number include the country code and the area code Note In the phone set your smart dialing options to avoid typing the country code and area code Related topic e About smart dialing Open an SMS message An unopened SMS message appears in the messages list with a closed italic envelope icon After you open the message the closed italic envelope changes to an open italic envelope Send an SMS message 1 In the messages list click the trackwheel 2 Click Compose SMS 3 Click Use Once 4 Click SMS 5 Type the SMS compatible phone number 6 Click the trackwheel 7 Click Continue 8 Type a message
43. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and or other countries IBM Lotus Domino and Lotus Notes are trademarks of IBM in the United States The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In Motion Limited is under license All other brands product names company names trademarks and service marks are the properties of their respective owners The BlackBerry handheld and or associated software are protected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various countries around the world Visit www rim com patents shtml for a current listing of applicable patents This document is provided as is and Research In Motion Limited RIM assumes no responsibility for any typographical technical or other inaccuracies in this document RIM reserves the right to periodically change information that is contained in this document however RIM makes no commitment to provide any such changes updates enhancements or other additions to this document to you in a timely manner or at all RIM MAKES NO REPRESENTATIONS WARRANTIES CONDITIONS OR COVENANTS EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY EXPRESS OR
44. Receive new service books e Accept a new service book e _ Manage service books e Restore a deleted service book About service books Service books determine which services are available on your handheld If your handheld is integrated with an email account using a BlackBerry Enterprise Server your system administrator can send service books that determine whether features such as remote address lookup and wireless calendar synchronization are available Receive new service books Service books arrive on your handheld in one of the following ways e over the wireless network from your service provider e through the BlackBerry Desktop Software when you connect your handheld to your computer Accept a new service book Service books should be automatically accepted by your handheld If a new service book is available and it is not automatically accepted a book icon appears in the handheld status section of the screen To accept the service book manually in the handheld options click Service Book Click the new service book Click Accept Manage service books In the handheld options click Service Book Click a service book Perform one of the following actions e View e Delete Restore a deleted service book In the handheld options click Service Book Click the trackwheel Click Undelete 8 82 Frequently asked questions e Why are some of the features described not available on my handheld e Wha
45. Select Enable Bluetooth and click the trackwheel To turn off the Bluetooth radio in the handheld options click Bluetooth Select Disable Bluetooth and click the trackwheel About Bluetooth pairings Pairing your handheld with another Bluetooth wireless technology enabled device establishes an association that enables a wireless connection when your handheld is within range of the other device a typical range is approximately 10 meters After you pair with a device you can set your handheld to connect with that device without prompting you Pair with another Bluetooth device 1 In the handheld options click Bluetooth 2 Click the trackwheel 3 Click Add Device 4 Click the name of the device with which you want to pair 5 Authenticate the device you want to pair with by typing a passkey in the Enter passkey for lt device name gt field 6 Type the same passkey on the device to which you are pairing Notes Verify that the device you want to pair with is in the correct mode for pairing The names of devices with which you have already paired appear in the list of paired devices however they will not appear in the list of available devices that appears when you click Add Device Related topic e About Bluetooth pairings Manage paired devices In the list of paired devices click a paired device Click Delete Device to remove the device from the list of paired devices or click Device Properti
46. a bookmark The Available Offline check box enables you to view the web page when you are not connected to the wireless network or when you are outside an area of wireless coverage When you view the web page offline it displays the information that was current when you last viewed the bookmark online To change this check box you must create the bookmark again Why did the web page form not submit Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld How do I use the browser queue The browser queue lists all of the forms submitted when you were not within an area of sufficient wireless coverage To view a form in the queue in the browser options click Offline Queues Click a form Click Get Link To delete a form in the queue click the form Click Delete How do I control when scripts are run on my handheld In the browser options click General Properties Select the Prompt Before Running WML Scripts check box You are prompted before browser scripts are run 104 How do change which browser opens when click a link in an open email message In the handheld options click Browser Set the Default Browser Configuration to the browser to use when you click links On my browser home page when hold the Escape button the application cl
47. ackwheel 5 After the search is complete click the trackwheel 6 Click View Lookup 7 Click a contact 8 Click Add Notes You can also type part of the contact name to widen the search results To add all the contacts found during the search click Add All Related topics e About remote address book search e Manage remote address book search results Manage remote address book search results To view information for a contact in the search results click a contact Click View To delete a contact from the search results click the trackwheel Click Delete To delete the search results click the trackwheel Click Delete Lookup 41 42 Calendar e About the calendar e Change the calendar view e Use the calendar e Schedule an appointment e Schedule an appointment quickly e Schedule a meeting e Manage appointments and meetings e Respond to meeting invitations e Change meeting participants e Calendar frequently asked questions About the calendar With the handheld calendar you can view your appointments and meetings in one of four views Day Week and Month views show all of your appointments for the selected time period while Agenda view shows all of your scheduled appointments in a list Change the calendar view To change to another calendar view Day Week Month or Agenda click the trackwheel Click a view To change the default view when you open the calendar click Option
48. alls that you receive on your handheld are converted to text Note The TTY option is only available with certain BlackBerry Wireless Handhelds Set the TTY option 1 In the phone options click TTY 2 Set the TTY Mode field 3 Click the trackwheel 4 Click Save Related topics e About TTY e Can Iuse a TTY device with my handheld About default call volume You can specify a default volume level for any call regardless of whether you adjusted the volume during a previous call Set the default call volume 1 In the phone options click General Options 2 Set the Default Call Volume field 3 Click the trackwheel 4 Click Save Related topic e About default call volume About fixed dialing If you enable fixed dialing number FDN mode your handheld only makes calls to contacts on your FDN list Notes Your handheld can dial emergency numbers in FDN mode even if the numbers are not in the FDN list If your service provider plan includes SMS you can also send SMS messages to contacts on your FDN list Use fixed dialing 1 In the phone options click FDN Phone List 2 Click the trackwheel 3 Click Enable FDN mode 4 Type the PIN2 code provided by your service provider 5 Click the trackwheel Related topics e About fixed dialing e Add a contact to the FDN list e Change fixed dialing entries e Can use FDN mode on my handheld Add a contact to the FDN list 1 In the phone op
49. bout the handheld password About keyboard lock If you do not set a handheld password you can lock your keyboard to prevent accidentally placing calls or typing characters Lock the keyboard On the Home screen click Keyboard Lock 74 To unlock the keyboard double click the trackwheel Related topic e About keyboard lock About content protection and compression Content protection encrypts your handheld data When your handheld is password locked an open lock in the handheld status section of the screen indicates that encryption is in progress A closed lock indicates that encryption is complete After you type your handheld password data on your handheld is decrypted as you access it To use content protection you must have a handheld password enabled Content compression reduces the size of the data stored on your handheld while maintaining the integrity of that data Protect your handheld content 1 In the handheld options click Security 2 Set the Content Protection field to Enabled 3 Click the trackwheel 4 Click Save 5 Type your handheld password 6 Click the trackwheel Note If you have not enabled your handheld password before you enable content protection you are prompted to set a handheld password when you save the security settings Related topic e About content protection and compression Reduce handheld content size 1 In the handheld options click Security 2 Set the Con
50. calendar entries tasks or memos have saved Are there any restrictions for using the calendar with Lotus Notes Yes If you are a Lotus Notes user you cannot create appointments that span multiple days Also you can only edit the Subject Location Reminder and Notes fields and the Mark as Private check box when editing the series for a recurring appointment or meeting When editing a recurring meeting that you created you can also edit the meeting participants How do I expand the number of hours that are shown in the calendar In the calendar options change the Start of Day and End of Day fields How do I change the day of the week that is shown first when viewing the calendar in Week view In the calendar options change the First Day Of Week field How do I scroll through the calendar in each view In Day view roll the trackwheel to move through the hours in a day Roll the trackwheel to the top of the screen to select a day in the navigation bar Click the trackwheel to view the selected day Hold the Alt key and roll the trackwheel to move from one day to the next In Week view roll the trackwheel to move vertically through the hours in a day Hold the Alt key and roll the trackwheel to move horizontally through the days of the week In Month view roll the trackwheel to move horizontally through the days of the month Hold Alt and roll the trackwheel to move vertically between weeks In Agenda v
51. ck calls Yes if your service provider plan includes call barring and your SIM card is provisioned for the service Your service provider also must provide you with a default call barring password For more information contact your service provider You can block either all incoming calls or incoming calls only when you are roaming You can also block all outgoing calls all international outgoing calls or all international outgoing calls when you are roaming Can I use call forwarding Yes if your service provider plan includes call forwarding and your SIM card is provisioned for the service For more information contact your service provider How do edit the phone number to which my calls are forwarded To make changes to a call forwarding phone number that you have added delete the current phone number and add a new phone number 86 Can I use call waiting Yes if your service provider plan includes call waiting and your SIM card is provisioned for the service For more information contact your service provider Can I use FDN mode on my handheld Yes if your SIM card is provisioned for the service Your service provider must also provide you with a SIM card PIN2 code For more information contact your service provider Can I use a TTY device with my handheld Yes if your service provider supports TTY devices The TTY device must operate at 45 45 bps and you must insert the TTY device connector in
52. ct occurs In the messages options click Email Reconciliation Set the On Conflict field to the preferred option You can set this option for each message service on your handheld If you use the BlackBerry Desktop Software to enable wireless calendar synchronization you can adjust the calendar conflict resolution settings in the desktop software For more information refer to the BlackBerry Desktop Software Online Help 101 Why are some of my email messages not reconciling over the wireless network If you are not in an area of sufficient wireless coverage your email messages will not be reconciled over the wireless network For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you are in an area of sufficient wireless coverage and you want to initiate email reconciliation from the handheld in the messages list click the trackwheel Click Reconcile Now Can I reconcile with my personal folders Yes If you are a Microsoft Exchange user and you use personal folders you can only reconcile email messages with personal folders using the BlackBerry Desktop Software For more information refer to the BlackBerry Desktop Software Online Help Can remotely empty the deleted messages folder on my computer Yes In the messages options click Email Reconciliation Click the trackwheel Click Purge Deleted Items Click Yes To use this feature your han
53. ct with and click the trackwheel Click Connect How do know when my handheld Bluetooth radio is on Bluetooth icons appear on the Home screen if your handheld Bluetooth radio is on or if you are connected with another Bluetooth wireless technology enabled device What if I can t type a passkey on the Bluetooth device want to pair with If the device you are pairing with has no screen where you can type a passkey the passkey is often hard coded Try typing 0000 in the Enter passkey for lt device name gt field on your handheld to pair with the new device Why does my list of paired devices not appear Verify that your handheld Bluetooth radio is turned on and that you have added devices to your paired devices list Can connect to devices without being prompted You can only connect to devices without being prompted if the devices are paired with your handheld In the paired devices list click a paired device Click Device Properties Set the Trusted field to Yes Can prevent devices from discovering my handheld when it is within range Yes In the paired devices list click the trackwheel Click Options Set the Discoverable field to No 11 112 Security frequently asked questions e What does the Verifying Security Software dialog box mean when restart my handheld e How do restore my handheld after clearing it e How do reduce the size of data stored on my handheld e How do
54. cument might contain references to third party sources of information and or third party web sites Third Party nformation RIM does not control and is not responsible for any Third Party Information including without imitation the content accuracy copyright compliance legality decency links or any other aspect of Third Party nformation The inclusion of Third Party Information in this document does not imply endorsement by RIM of the third party in any way Any dealings with third parties including without limitation compliance with applicable licenses and terms and conditions are solely between you and the third party RIM shall not be responsible or liable for any part of such dealings You are solely responsible for the selection implementation and performance of any third party applications that you use with the handheld or desktop software Research In Motion does not in any way endorse or guarantee the security compatibility performance or trustworthiness of any third party application and shall have no liability to you or any third party for issues arising from such third party applications Research In Motion Limited Research In Motion UK Limited 295 Phillip Street Centrum House 36 Station Road Waterloo ON N2L 3W8 Egham Surrey TW20 9LF Canada United Kingdom Published in Canada Contents OS PINSIMESSAGQ ES ci coca rara SMS messages ennnneeeee
55. d dial list 7 spreadsheets 24 table of contents of file attachments 23 terms of last search 21 See also opening voice mail checking 6 setting options 10 volume adjusting for phone 6 alarm 51 escalating 60 setting default for calls 10 WwW wait adding 40 86 web pages address 34 canceling requests 33 copying addresses 34 opening 33 refreshing 34 saving 35 saving requests 35 sending addresses 34 setting notification for 59 showing placeholders 34 submitting forms 104 viewing home page 33 viewing next and previous 33 See also browser wireless email reconciliation 25 wireless network copying time from 57 frequently asked questions 68 registering with 68 selecting 68 selecting automatically 68 selecting home network 68 wireless PIM synchronization requirements 101 setting 26 wireless radio turning off 67 turning on 67 wireless transport layer security See WTLS word list about 29 navigating 29 worksheet selecting in attachments 24 WTLS about 36 setting 104 Z zooming images 24 139 140
56. d phone book contacts 71 speed dial 7 task status 47 tips 117 See also setting changing email messages adding contacts 13 changing 13 deleting 14 delivery confirmation 90 filing 14 90 forwarding 14 frequently asked questions 89 from a specific service 13 opening 13 redirecting from folders 102 replying 14 requirements for filing 90 resending 13 saving 14 sending 13 sending images in 34 sending links in 34 sending web page addresses in 34 setting importance 13 stop forwarding 92 stop from sending 90 viewing filed 14 viewing longer subject line 91 See also messages email reconciliation about 25 deleted messages 25 handling conflicts 101 over the wireless network 25 requirements for using 101 with personal folders 102 email redirection frequently asked questions 89 redirecting from folders 102 emergency calls making 5 emptying deleted items folder 102 enabling alarm snooze 51 browser push 38 call blocking 8 cell broadcast messages 18 content compression 75 content protection 74 fixed dialing 10 handheld password 73 encryption keys about 75 regenerating 75 ending calls 5 6 escalating volume 60 extending battery life 65 F FDN See fixed dialing file attachments about 23 changing display of 98 file information 98 frequently asked questions 97 images 23 increasing detail in images 24 memory use 98 navigating 23 opening 23 opening table of conte
57. default area code 9 default country code 9 smartcase definition 30 SMS messages about 17 delivery confirmation 93 display 93 display more items in thread 93 finding number 17 frequently asked questions 93 leaving on SIM card 71 managing 18 opening 17 options 93 94 removing history 18 resending 18 sending 17 typing SMS numbers 17 See also messages snooze enabling 51 using 51 software version 83 sounds See profiles specified case definition 30 speed dial assign numbers 7 assigning to contact 7 deleting 7 editing 7 moving contact 7 using 5 viewing list 7 spreadsheet attachment 98 subject searching by 21 viewing more of 91 subscriber information module card See SIM card switching tasks 115 synchronization frequently asked questions 101 over the wireless network 26 synchronizing calendar 25 contacts 25 email See email reconciliation memos 25 tasks 25 T table of contents opening for file attachments 23 task switcher 115 tasks applying categories 48 categories 47 changing status of 47 clearing all categories 107 creating 47 creating categories 47 deleting 47 deleting categories 48 frequently asked questions 48 number of 107 opening 47 setting notification for 59 switching 115 synchronizing 25 viewing by category 48 text cutting or copying 29 pasting 29 tips for editing 117 text telephone See TTY theme deleting 62 setting 62 third party ap
58. dheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange and wireless email reconciliation must be enabled Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld 102 Browser frequently asked questions e Why are there no browsers available on my handheld e Can use the BlackBerry Browser e How do change the browser home page e How do I change the type of content that the browser accepts e Can I override the character set encoding of web pages e What is the Available Offline check box that appears when I m adding a bookmark e Why did the web page form not submit e How do use the browser queue e How do control when scripts are run on my handheld e How do I change which browser opens when click a link in an open email message e On my browser home page when hold the Escape button the application closes Can change this e What options can set for WAP Browser security e What options can set for BlackBerry Browser security Why are there no browsers available on my handheld Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the
59. ding a network click the trackwheel Click Select From Known Networks Click a network Click Select Related topic e About the preferred network list 67 Scan for a network to add to the preferred network list 1 In the handheld options click Network Click the trackwheel Click My Preferred Network List Click the trackwheel Click Add Network C ick the trackwheel ick Select From Available Networks Select the network that you want to add OSS ee em ick the trackwheel Click Select o Related topic e About the preferred network list Manage the preferred network list In the preferred network list click a network Perform one of the following actions e Edit e Delete Note You cannot edit the name for a network in the preferred network list Network coverage frequently asked questions e How do select a network when traveling e How do I register my handheld with the network e How do I change the order of the networks in the preferred network list 68 How do select a network when traveling n most cases when you are traveling your handheld automatically roams to an appropriate network f you have a preferred network list your handheld will scan first for networks that are available in the ist f your handheld continues to display limited level of wireless coverage you can attempt to improve the level of wireless coverage by selecting a different ne
60. e number that appears in the My Number field in the phone changes Editing the SIM card phone number does not change the actual number used to make and receive calls You can also hide your phone number so that it does not appear in the phone In the phone options click General Options Set the Show My Number field to No 87 88 Email and PIN messages frequently asked questions e Why can t send email or PIN messages e Why can t receive email or PIN messages e Why is the menu option to send an email or PIN message not available e Can verify that an email or PIN message has reached its recipient e Can stop an email message from being sent e Why are some messages already on my handheld e How do create and use links in messages e Why is More available appearing at the end of my message e Can file messages e Why can t see a new message in the messages list even though received notification e Why is there a different icon beside some items in the messages list e How do show more of a subject line for my email and PIN messages e How do identify received PIN messages as high priority e Can remove the prompt that appears before delete messages e Why were some of my messages deleted from the handheld e How do I change how long messages remain in the messages list e How do I make changes to the folders on my handheld e How do stop email message
61. e End key To call a selected name or phone number press the Send key To call a speed dial number hold the assigned number key To type an extension press the ZX key Type the extension number To call your voice mail access number hold 1 To type a letter in a number field hold the Alt key Press a letter key once to type the first letter on he key or press a letter key twice to type the second letter on a key 118 To turn mute on and off during a call press QW To switch between the speaker and earpiece during a call press OP To change the volume during a call roll the trackwheel To move to the top of the Phone screen while viewing the list of call logs press the Space key To insert a wait when typing a phone number press QW To insert a pause when typing a phone number press L To insert a when typing a phone number hold 0 Browser To open the browser and display a list of useful bookmarks made available by your service provider press the Convenience key To return to the last page that you viewed press the Escape button To insert a period in the Go To dialog box press the Space key To insert a forward slash in the Go To dialog box press the Shift key the Space key To edit a web address in the Go To dialog box hold the Alt key and roll the trackwheel Select an address Edit the text Click the trackwheel To move to the next page in the history press 6
62. e case sensitive when searching select the Case Sensitive Search check box To view the text on your handheld verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld What does skipped content mean The skipped content bar appears in a document attachment when more content is available but has not been retrieved To retrieve skipped content click the skipped content bar Click More Can I see tracked changes in document attachments Some document formats enable editors to track changes in a document With tracked changes showing new and deleted text is displayed in the document To view tracked changes click the trackwheel Click Show Changes To hide tracked changes click the trackwheel Click Hide Changes 99 100 Synchronization frequently asked questions e Can reconcile email messages over the wireless network e Can synchronize PIM items over the wireless network e How do handle conflicts between my handheld and mailbox e Why are some of my email messages not reconciling over the wireless network e Can I reconcile with my personal folders e Can I remotely empty the deleted messages folder on my computer Can reconcile email messages over the wireless network Yes If your handheld is integrated with an email account
63. ect a letter from the list Press the Enter key to lock in the selected letter and continue typing When you have finished typing your password press the Enter key Set a handheld password 1 In the handheld options click Security Set the Password field to Enabled Set the security options Click the trackwheel Click Save Type a handheld password Click the trackwheel Retype the handheld password OS Soma Click the trackwheel Related topics e About the handheld password e Change the handheld password e Disable the handheld password Change the handheld password 1 In the handheld options click Security Click the trackwheel Click Change Password Type your current handheld password Gs ye NS Click the trackwheel 73 Type a new handheld password Click the trackwheel Retype the new handheld password oo Click the trackwheel Related topics e About the handheld password e Disable the handheld password Disable the handheld password 1 In the handheld options click Security 2 Set the Password field to Disabled 3 Click the trackwheel 4 Click Save 5 Type the handheld password 6 Click the trackwheel Related topic e About the handheld password Lock the handheld With a handheld password set on the Home screen click Lock To unlock your handheld on the Lock screen roll the trackwheel In the Enter password dialog box type your password Related topic e A
64. ed to the meeting To delete an appointment or meeting click the appointment or meeting Click Delete If you delete a meeting you are prompted to notify the contacts invited to the meeting Respond to meeting invitations In an open meeting invitation click the trackwheel Perform one of the following actions e Accept or Accept with comments e Tentative or Tentative with comments e Decline or Decline with comments To check your calendar when replying to a meeting invitation click the trackwheel Click View Calendar Note If you delete a meeting invitation from the messages list before you accept or decline it the appointment is deleted from your desktop calendar Change meeting participants Open the meeting In an Accepted or Declined field click a contact Perform one of the following actions e Invite Attendee e Change Attendee e Remove Attendee 45 46 Tasks e Create a task e Use tasks e Change task status e Create a category e Apply categories to tasks e View tasks by category e Delete categories e Tasks frequently asked questions Create a task 1 In the task list click the trackwheel Click New Type the task details Set whether the task should recur 2 3 4 Set a due date for the task 5 6 Click the trackwheel 7 Click Save Notes If your task recurs Set the Every field to change the frequency of the task For example to set a task to recur every three
65. enennnnssnneneeene MMS Messages sn na SEACH rn een en Attachments Synchronizing data coccion Backing up and restoring handheld data A o BIOWSEH nes N a ann D wnl ading u eseRe ee Contact cid is Cali ia ae Calculo ds Bl etooth nern Date and time ummeee Prol tc de te ode de Screen display coc ae es saat Language tura ee e Power and battery cnc Network coverage coccion A O SECHNIY rennen BrickBreaker nee Service books 81 Frequently asked questions e 83 TADS ee ee 115 Legal noti o 121 A EEN 123 Phone e Find your phone number e Makeacall e Make an emergency call e Use speed dial e Check your voice mail e Answera call e Mutea call or place a call on hold e Adjust the phone volume e Turn the speaker on and off e Phone features e Dial using letters e Make a conference call e Assign a speed dial number e Change speed dial assignments e Log calls e Use call logs e Block calls e Forward calls e Setcall waiting e Set default country and area codes e Set corporate extension dialing e Set voice mail options e Set the TTY option e Set the default call volume e Use fixed dialing e Reset call timers e Phone frequently asked questions Find your phone number In the phone the My Number field displays your phone number Make a call 1 On the Home screen type a phone number 2 Press the Send key 3 To end the call press the End key Note
66. er matching that of a contact already listed in the address book the SIM card contact will not be copied If you attempt to copy a SIM card contact with a name matching that of a contact already listed in the address book the SIM card contact will be copied regardless of whether your address book is configured to allow duplicate names Manage SIM card contacts Click a SIM card phone book contact Perform one of the following actions e Edit e Delete Leave SMS messages on the SIM card When you change SIM cards any SMS messages saved on the SIM card are imported onto your handheld You can set the handheld SMS options to keep those messages on the SIM card after they appear on the handheld 71 In the handheld options click SMS Set the Leave messages on SIM card field to Yes Click the trackwheel Click Save Set SIM card security 1 In the handheld options click SIM Card 2 Click the trackwheel 3 Click Enable Security 4 Type your SIM card PIN code 5 Click the trackwheel Notes Your service provider must provide you with a SIM card PIN code to set SIM card security If you type the SIM card PIN code incorrectly three times your SIM card does not function For more information contact your service provider Change the SIM card PIN code To change the SIM card PIN code SIM card security must be enabled 1 In the handheld options click SIM Card Click the trackwheel Click Change PIN Code
67. erver Authentication field set whether to prompt about server security issues If an item is set to False connections are prevented if a server security issue occurs n the Client Authentication field set whether to prompt about client security issues If an item is set to False connections are prevented if a client security issue occurs 105 106 Contacts frequently asked questions e How do I add multiple contacts with the same name to my contact list e Can I change how my contacts tasks or memos are displayed e What are the User 1 User 2 User 3 and User 4 fields on the New Address screen e Can I clear all the categories that apply to a contact task or memo e Can remove the prompt that appears before delete contacts calendar entries tasks or memos e How do I know how many contacts calendar entries tasks or memos have saved How do add multiple contacts with the same name to my contact list In the address book options set the Allow Duplicate Names field to Yes Can I change how my contacts tasks or memos are displayed Yes In the address book tasks or memo options change the Sort By field What are the User 1 User 2 User 3 and User 4 fields on the New Address screen These fields are extra fields where you can add information for your contacts such as birthdays or anniversaries You can edit the name of the field for all your contacts and set up your BlackBer
68. es depending on your service provider you might be able to request the date and time from the wireless network In the handheld options click Date Time Click the trackwheel Click Copy Network Time 57 58 Profiles e Set profiles e Create a notification profile e Use notification profiles e Manage downloaded ring tones e Silence your handheld e Set the alarm e Setthe alarm volume e Whatis the escalating volume level Set profiles Notification profiles alert you of appointment and task reminders incoming messages calls and browser content You can create a profile that specifies which sounds to use whether to notify you when the handheld is in or out of the holster and what volume level to use You can use different sounds for each type of item The handheld has five preset notification profiles Quiet Loud Vibrate Default and Phone Only You can edit these default profiles but you cannot delete them In the profiles list click a notification profile Click Enable Note To change the current notification profile quickly select a profile Press the Space key Create a notification profile 1 Inthe profiles list click the trackwheel 2 Click New 3 Type a name for the profile 4 Click an item 5 Click Edit 6 Set how you want to be notified for that item 7 Click the trackwheel 8 Click Save 9 Click the trackwheel 10 Click Save Use notification profiles Click a
69. es to perform one of the following actions e Edit the paired device name e Set whether the paired device can connect with your handheld without prompting 55 e Set whether Bluetooth connections with your handheld are encrypted Set handheld Bluetooth identification You can set how your handheld is represented on devices with which it is paired In the Bluetooth options perform one of the following actions e Inthe Device Name field type the name of your handheld e In the Discoverable field set whether your handheld can be found by other Bluetooth wireless technology enabled devices Use Bluetooth wireless technology during a call 1 Verify that your handheld Bluetooth radio is turned on and your handheld is paired with the device you want to use 2 During a call click the trackwheel Click Activate lt Bluetooth device gt Note If your handheld can not connect with the paired device a dialog box notifies you that the connection cannot be made and the call does not use the paired device Related topic e About Bluetooth pairings 56 Date and time e Setthe date and time e Can set the time automatically on my handheld Set the date and time In the handheld options click Date Time Set the date and time Save your changes Note To set the date and time in the alarm click the trackwheel Click Change Date Time Can set the time automatically on my handheld Y
70. ew all contacts within a category in the address book click the trackwheel Click Filter Select a category Press the Space key To view all contacts again click the trackwheel Click Filter To clear the check boxes beside any selected categories press the Space key Delete categories In the address book click the trackwheel Click Filter Click a category Click Delete The category is deleted but any contacts that applied to the category remain in the address book 40 Add a pause or wait Use a wait or a pause to separate additional numbers for example a password or extension from the main phone number When the main phone number is dialed your handheld either pauses before dialing the additional numbers pause or prompts you to type them wait When creating or editing a contact in a phone number field click the trackwheel Click Add Wait or Add Pause Type the additional numbers About remote address book search To find and add contacts from your company address book your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 5 or later for Microsoft Exchange or BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino For more information contact your system administrator Add contacts from your company address book 1 In the address book click the trackwheel 2 Click Lookup 3 Type the name of the contact 4 Click the tr
71. ext SmartCase 7 Set the language 8 Click the trackwheel 9 Click Save Related topic e What is the Insert Macro menu item Change AutoText entries To view your AutoText entries in the handheld options click AutoText Click an AutoText entry Perform one of the following actions e Edit e Delete About the custom word list Your handheld enables you to type most words and letter combinations by presenting the combinations in a list below the text If you type a word or letter combination that your handheld does not recognize it is automatically added to the custom word list so that it will appear correctly in the list when you type You can also manually add entries to the custom word list Note To set the custom word list so that new words are not added automatically in the handheld options click Language Click Input options Set the Auto word learning field to Off Add an entry to the custom word list 1 In the handheld options click Language 2 Click Input options 30 Click the trackwheel Click Custom word list Click the trackwheel Click New Type a word or letter combination Click the trackwheel CONDO Bw Click Save Related topic e About the custom word list Change custom word list entries 1 In the handheld options click Language Click Input options Click the trackwheel 2 3 4 Click Custom word list 5 Click the trackwheel 6 Click Edit or Delete
72. following actions e Save e Reply e Forward e Reply To All e Delete To delete the original message from a reply click the trackwheel Click Delete Original Text File messages To file a message click the message Click File Click a folder Click File Notes To expand a folder click a folder with a plus sign beside it Click Expand To collapse a folder click a folder with a minus sign beside it Click Collapse Related topics e Can file messages e View filed messages View filed messages To display all filed messages in the messages list in the messages options click General Options Set the Hide Filed Messages field to No To view messages within a specific folder in the messages list click the trackwheel Click View Folder Click a folder Click Select Folder Delete multiple messages at one time To delete multiple messages hold the Shift key and select a series of messages Press the Delete key To delete sent and received messages prior to and including a date click a date Click Delete Prior Note When you reconcile your handheld with your mailbox any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox Related topic e Reconcile deleted messages Mark a message as opened or unopened To change the status of a message click a message Click Mark Opened or Mark Unopened To change the status of multiple unread
73. forward number 86 deleting forward number 9 requirements for using 86 setting 8 call logs adding notes 8 deleting notes 8 editing notes 8 forwarding notes 8 setting 7 using 7 call waiting calls requirements for using 86 setting 9 alternating between 6 answering 6 default volume 10 dialing using letters 6 disconnect contact from conference 7 dropping from conference 7 emergency 5 ending 5 6 fixed dialing 10 formatting conference call numbers 85 hold 6 ignoring 6 logging 7 making 5 making conference 7 making using speed dial 5 mute 6 reset timers 11 setting notification for 59 smart dialing 9 splitting conference 7 transferring 7 TTY 10 using Bluetooth during 56 See also phone categories about 39 47 49 applying 40 48 49 clearing all 107 creating 40 47 49 deleting 40 48 49 viewing contacts by 40 viewing memos by 49 viewing tasks by 48 cell broadcast messages 126 about 18 enabling 18 managing channels 18 changing appointments 44 bookmarks 35 browser content type 103 browser home page 103 calendar views 43 call block password 8 date 57 default calendar reminder 44 email messages 13 first day of week in calendar 109 handheld password 73 mailing list members 39 meeting invitees 45 meetings 44 message recipients 14 message status 14 order of networks 69 PIN messages 13 SIM card security PIN code 72 task
74. he list select the web address and click the trackwheel Use the browser Navigate web pages using your handheld browser the same way that you navigate using a desktop browser To open the browser and display a list of useful bookmarks made available by your service provider press the Convenience key To follow a link click the link Click Get Link To stop loading a web page click the trackwheel Click Stop To view the previous web page in the history click the trackwheel Click Back To view the next web page in the history click the trackwheel Click Forward To go to your home page click the trackwheel Click Home 33 To view a list of the last 20 web pages click the trackwheel Click History To refresh the current web page click the trackwheel Click Refresh To view the address for the current web page click the trackwheel Click Page Address To view the address for a link click the link Click Link Address To view the address for an image click the image Click Image Address To move the browser to the background to use another program click the trackwheel Click Hide To close the browser click the trackwheel Click Close View images To set how images load in your browser in the browser options click Browser Configuration To load images while the page is loading set the Show Images field To show image placeholders if images do not load set the Show Image Placeholders f
75. heel 10 Click Send Notes If you have added contacts to the address book you can select a contact from the list after you click Compose Email If your handheld is integrated with multiple email services you can select the service from which your message should be sent At the top of the message in the Using field press the Space key until the preferred service appears All subsequent messages are also sent from this service Save draft messages To save a draft of a message click the trackwheel Click Save Draft Add contacts to a message To send a message to multiple contacts click the trackwheel Click Add To Add Cc or Add Bcc To attach a contact to a message click the trackwheel Click Attach Address Set the importance level When composing a message click the trackwheel Click Options Set the Importance field to High or Low Save your changes Change sent messages To change the text in a sent message and resend it open the message Click the trackwheel Click Edit Change the text Click the trackwheel Click Send To change the recipient of a sent message and resend it open the message Click the trackwheel Click Edit Select a contact Click the trackwheel Click Change Address Click a new contact Send your message To resend your message to the same contact open the message Click the trackwheel Click Resend Manage messages Open a message Click the trackwheel Perform one of the
76. held If you still cannot receive calls verify that call blocking or call forwarding is not enabled How do hide my handheld phone number from a contact when making a call In the phone options click General Options Set the Restrict My Identity field to Yes Can I use the phone when the handheld or keyboard is locked If you receive a call when the keyboard is locked the keyboard unlocks when you answer the call If you receive a call when the handheld is password locked you can answer the call but your handheld remains password locked during the call You can perform regular phone actions such as mute and hold When you end the call the handheld remains password locked How do format conference call numbers in my messages You can format conference call numbers as links in your messages so that recipients can join your conference call quickly In your message type the main bridge number Perform one of the following actions e Type X and add the access code as an extension 85 e Press the Alt key L to insert a comma before typing the access code The comma represents a 2 second pause You can insert multiple pauses e Press the Alt key QW to insert an exclamation mark before typing the access code The exclamation mark represents a wait Note If you use a pause or a wait you must type Tel directly before the main bridge number Do not type a space between Tel and the number Can I blo
77. held For example if you only want to receive MMS messages when you are within your home network set the field to Home Only Can filter unwanted MMS messages Yes In the handheld options click MMS In the Message Filtering section select Reject Anonymous Messages to filter unwanted senders or Reject Advertisements to filter unwanted advertisements Can I configure notification for MMS messages Yes Use the SMS notification profile to set MMS and SMS message notification options You can also set delivery reports which notify the sender when you have received or read an MMS message To set delivery reports in the handheld options click MMS In the Notifications section select your preferred option 95 96 Attachments frequently asked questions e Can view file attachments on my handheld e Why are some file attachment features not available on my handheld e How do view password protected file attachments e How do view information about attached files e Can set the amount of memory that my handheld uses for file attachments e How do change how file attachments are displayed e How do view cell contents in spreadsheet attachments e Why is More available appearing at the end of my file attachment e How do search for text within a file attachment e What does skipped content mean e Can see tracked changes in document attachments Can view file attachments on
78. heme refer to the printed documentation that accompanied your handheld About the preferred network list Create a list of preferred networks to specify which networks are scanned first when you are traveling Your handheld attempts to connect to the preferred networks based on the order in which they appear in your preferred network list If no network in the list is available your handheld automatically roams to an appropriate network When adding networks to your preferred network list you can scan for and add a network that is available in your current area or you can add a network that is already known to the handheld Note You might not be able to create a list of preferred networks For more information contact your service provider Add a network to the preferred network list Ifyou add a network manually you must know the network mobile country code MCC and mobile network code MNC 1 In the handheld options click Network Click the trackwheel Click My Preferred Network List Click the trackwheel Click Add Network DIR tS Set the priority for this network in your list of preferred networks Type the network MCC and MNC 8 Click the trackwheel 9 Click Save N Notes The handheld completes the Name field if the MCC and MNC are recognized If you do not know the MCC and MNC for the network you can add the network from the list of networks already known to the handheld When ad
79. htness field is only available on some BlackBerry Wireless Handhelds with color screens Set a screen saver 1 In the handheld options click Screen Keyboard 2 Set the Standby Screen field to Enabled 3 In the Standby Timeout field set the amount of time before the screen saver appears 4 Click the trackwheel 5 Click Save You can set an image that you saved from a web page as your screen saver In the pictures list click an image Click Set As Standby Screen Save your changes Note The screen saver is only available for BlackBerry Wireless Handhelds with color screens Related topic e Save an image Set the Home screen background image You can set an image that you saved from a web page as your Home screen background In the pictures list click an image Click Set As Home Screen Image To clear the Home screen background in the pictures list click the trackwheel Click Reset Home Screen Image Note The Home screen background setting is only available for BlackBerry Wireless Handhelds with color screens Related topic e Save an image Set the font 1 In the handheld options click Screen Keyboard 2 Set the Font Family Font Size and Font Style fields 3 For large fonts set the Antialias mode field 4 Click the trackwheel 61 5 Click Save Note Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens Set a theme for
80. icates Key Stores S MIME or Memory Cleaning might be available in the handheld options You can use these options with the Secure Multipurpose Internet Mail Extensions S MIME Support Package For more information refer to the S MIME Support Package User Guide Supplement How do prevent passwords from appearing on the screen in the password keeper In the password keeper options set the Show Password field to False 113 114 Tips e Home screen e Searching e Options and fields e Navigating screens e Typing e Editing text e Messages e Attachments e Phone e Browser e Calendar e Calculator Home screen To return to the home screen from any other screen press the End key To lock the handheld set a password Press or click Lock To unlock the handheld press the Send key press or double click the trackwheel Type your password To lock the keyboard press or click Lock To unlock the keyboard press the Send key press or double click the trackwheel To switch between the Default and Vibrate notification profiles hold To move an icon on the Home screen select an icon Hold the Alt key and click the trackwheel Click Move Application Place the icon Click the trackwheel To hide an icon on the Home screen select an icon Hold the Alt key and click the trackwheel Click Hide Application To show a hidden icon on the Home screen hold the Alt key and click the track
81. ick the trackwheel Click Paste Warning Passwords copied to the clipboard are not encrypted About security self tests The security self tests program verifies that security software is implemented properly on your handheld The tests run automatically when your handheld restarts Verify security software In the handheld options click Security Click the trackwheel Click Verify Security Software 76 Related topic e About security self tests About firewall settings If you have third party applications on your handheld the firewall option prevents these applications from transmitting data without your knowledge Related topic e Legal notice Prevent third party applications from transmitting data When a third party application on your handheld attempts to transmit data a dialog box appears on your screen Accept or deny the connection request To reset the firewall settings at any time in the handheld options click Firewall Click the trackwheel Click Reset Settings Related topics e About firewall settings e Legal notice Clear the handheld Warning Performing this procedure disables all services and removes all data including passwords and encryption keys from the handheld Before clearing your handheld verify that a backup copy of your data is available 1 In the handheld options click Security Click the trackwheel Click Wipe Handheld Click Continue ae LS Type blackberry
82. ield to Yes To view an image on its own page click the trackwheel Click Full Image To return to the web page click the trackwheel Click Back If you set the Show Images field to No images are not loaded when you load the web page To load some of the images after the web page is loaded click the trackwheel Click More Images To load all the images click the trackwheel Click All Images 34 Copy a link image or web page address On a web page click a link or image Click Link Address Image Address or Page Address Click Copy Address To paste the link address image address or page address place the cursor where you want to insert the copied text Click the trackwheel Click Paste Send a link or image in an email message 1 On a web page click a link or image 2 Click Link Address or Image Address 3 Click Send Address 4 Click a contact 5 Click Email lt contact gt 6 Send your message Note To send a web page address in an email message on the web page click the trackwheel Click Send Address Click a contact Click Email lt contact gt Send your message Save an image You can save jpeg png gif and bmp web page images in the pictures list Saving an image in the pictures list enables you to set the image as a screen saver or open the image at any time Ona web page click an image Click Save Image Save your changes Notes The Save Image field is only available for
83. iew roll the trackwheel to move through the appointments Hold the Alt key and roll the trackwheel to move through days How do change how long appointments remain in the handheld calendar To change the number of days your handheld will keep in the calendar in the calendar options set the Keep Appointments field 109 Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld The appointments can be restored however if you set the Keep Appointments field to a longer period of time When you increase the amount of time in this field any appointments in your calendar during that period of time appear in your handheld calendar 110 Bluetooth frequently asked questions e How do I connect my handheld with another Bluetooth device e How do know when my handheld Bluetooth radio is on e What if can t type a passkey on the Bluetooth device want to pair with e Why does my list of paired devices not appear e Can I connect to devices without being prompted e Can I prevent devices from discovering my handheld when it is within range How do I connect my handheld with another Bluetooth device Verify that your handheld Bluetooth radio is turned on and your handheld is paired with the device you want to connect with In the list of paired devices select the Bluetooth device you want to conne
84. in the phone options click FDN Phone List Click the trackwheel Click Disable FDN mode If you still cannot send SMS messages verify that your plan supports sending and receiving SMS messages For more information contact your service provider Can I verify that my SMS message has reached its recipients Yes In the handheld options click SMS Set the Delivery Reports field to On When your SMS message reaches its recipient a D appears beside the check mark in the messages list How do I display more items in an SMS message thread In the handheld options click SMS In the Number of Previous Items field set how many previous SMS messages from the thread should appear Note If in the handheld options on the SMS screen you have set the SMS View field to Conversational all of the messages in the thread display by default Can I set how SMS messages display Yes In the handheld options click SMS If you want SMS messages within a thread to display as separate entries in the message list set the Message List option to Show all If you want to change the format of SMS messages so that you can type a response in the same screen that you view the message set the SMS View field to Conversational 93 To send a message in the conversational SMS view type text at the bottom of the SMS screen and press the Enter key to send the message You can also click the trackwheel to view more options in the menu Why
85. inder time e About power off and reminders Change the default reminder time In the calendar options set the Default Reminder field to the amount of time before the appointment that the handheld reminds you The default is 15 minutes Related topic e About power off and reminders Schedule a meeting 1 In the calendar click the trackwheel Click New Type the meeting details Set whether the meeting should recur ick the trackwheel ick Invite Attendee ick a contact ick Invite o Orn DOR wD ick the trackwheel C c C G C C O Click Save Notes If your meeting recurs Set the Every field to change the frequency of the appointment For example to set an appointment to recur every three days set the Every field to 3 44 Select the Relative Date check box for the appointment to recur on a relative date For example set an appointment to recur on the last Friday of each month or on the 28th of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Enter key Related topics e Change the default reminder time e About power off and reminders Manage appointments and meetings In Month view to view your list of appointments click a day Click View Appts To view or change the appointment or meeting details click the appointment or meeting Click Open If you change a meeting you are prompted to notify the contacts invit
86. k Add Channel e To specify a preferred name for the selected channel click Set Nickname e Tostop receiving messages from the selected channel click Disable e To remove the selected channel click Delete Channel Note To specify the languages in which you would like to receive cell broadcast messages scroll down the list and select a cell broadcast language Click the trackwheel Click Enable or Disable Related topic e About cell broadcast messages MMS messages e About MMS messages e Find your MMS number e Open an MMS message e Manage MMS messages e Delete multiple messages at one time e Mark a message as opened or unopened e Search the messages list e Search the handheld e MMS messages frequently asked questions About MMS messages With an MMS compatible number you can receive multi media message service MMS messages An MMS compatible number is a phone number work home mobile or pager that your service provider enables for MMS If your service provider supports MMS you can receive MMS messages that contain content in Jpg gif wbmp png txt midi or smil format Find your MMS number In the phone the My Number field displays your phone number If your service provider supports MMS this number is also the number at which you receive MMS messages Open an MMS message An unopened MMS message appears in the messages list with a closed italic envelope icon After you o
87. ks or memos are displayed e Can I clear all the categories that apply to a contact task or memo 49 50 How do know how many contacts calendar entries tasks or memos have saved Alarm e Setthe alarm e Set the alarm volume e Silence the alarm e Turn off the alarm e Alarm frequently asked questions Set the alarm 1 In the alarm set the Daily Alarm field to On 2 Set the time when the alarm should sound 3 Set whether to snooze the alarm and the length of the snooze 4 Set the type of notification for the alarm 5 Click the trackwheel 6 Click Save When you set the alarm a bell icon appears beside the date in the handheld status section of the screen Related topic e About power off and reminders Set the alarm volume When you set the alarm you can specify the type of notification including the tune the volume level and the number of times that the tune plays Silence the alarm Press any key If snooze is enabled in the Daily Alarm dialog box click Snooze Turn off the alarm In the alarm set the Daily Alarm field to Off Alarm frequently asked questions e Why didn t my alarm notify me on a Saturday or Sunday e What is the escalating volume level e Can set a snooze feature for my alarm Why didn t my alarm notify me on a Saturday or Sunday In the alarm verify that the Active on Weekends field is set to Yes If this field is set to No your alarm doe
88. messages to read click a date field Click Mark Prior Opened PIN messages e About PIN messages 3 Click Use Once e Find your PIN 4 Click PIN e Open a message 5 Type a PIN number e Send a PIN message 6 Click the trackwheel e Save draft messages 7 Click Continue e Add contacts to a message 8 Type a message e Change sent messages 9 Click the trackwheel e Manage messages 10 Click Send e Delete multiple messages at one time Note e Mark a message as opened or unopened If you have added contacts to the address book you can select a contact from the list after you e Search the messages list click Compose PIN e Search the handheld e Email and PIN messages frequently asked questions About PIN messages A personal identification number PIN uniquely identifies each BlackBerry handheld on the network If you know the PIN of another BlackBerry handheld user you can send a PIN message to that person PIN messages are not routed through an existing email account When your PIN message is delivered to the recipient a D appears with a check mark in the messages list Find your PIN In the handheld options click Status Send a PIN message 1 In the messages list click the trackwheel 2 Click Compose PIN SMS messages e About SMS messages e Find your SMS number e Type an SMS number e Open an SMS message e Send an SMS message e Save draft messages e Manage messages e Resend an S
89. n also press the Send key to answer a call If you are already connected to a call and receive another call press the Send key to place the current call on hold and answer the incoming call Related topic e Can use the phone when the handheld or keyboard is locked Mute a call or place a call on hold To mute a call click the trackwheel Click Mute To turn mute off click the trackwheel Click Turn Mute Off To place a call on hold click the trackwheel Click Hold To resume the call click the trackwheel Click Resume Adjust the phone volume During a call roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume Turn the speaker on and off To turn the speaker on during a call click the trackwheel Click Activate Speakerphone To turn off the speaker click the trackwheel Click Activate Handset Warning Do not hold the handheld near your ear while using the speaker Hearing damage can occur For more information on using the speaker safely refer to the BlackBerry Safety Information Booklet Related topic e Use Bluetooth wireless technology during a call Phone features During a call your handheld has all the functions that are available to a regular phone such as hold and mute To alternate between two connected calls click the trackwheel Click Swap To use other applications during a call click the trackwheel Click Home Screen Dial using lette
90. n automatically 65 handheld data clearing 76 reducing size 113 restoring 113 handheld password about 73 changing 73 disabling 74 setting 73 hiding applications 115 browser 34 phone number 87 tracked changes in attachments 99 high importance setting 13 holding calls 6 home page viewing 33 l ignoring calls 6 images address 34 copying addresses 34 deleting 35 opening 23 35 saving 34 sending from browser 34 showing placeholders on web pages 34 viewing in browser 34 importance setting 13 increasing detail in images 24 inserting macros in AutoText entries 31 invitation responding to 44 K key rate setting 30 keyboard lock 74 keys encryption 75 L language adding 63 removing 63 setting 63 light 61 links address 34 copying addresses 34 creating 90 sending from browser 34 using 90 loading programs 38 locking handheld 74 keyboard 74 logging calls 7 M mailbox conflicts 101 mailing lists adding members 39 changing members 39 creating 39 deleting 39 deleting members 39 editing 39 viewing 39 viewing members 39 making calls 5 conference calls 7 emergency calls 5 managing cell broadcast messages 18 marking messages opened and unopened 14 measurements converting 53 meetings changing 44 changing attendees 45 deleting 44 inviting attendees 45 number of 107 opening 44 recurring 44 removing attendees 45 requirements for creating
91. nts 23 paning images 24 password protected 97 receiving more of long attachments 98 requirements for viewing 97 retrieving embedded content 23 rotating images 24 searching within 98 showing tracked changes 99 skipped content 99 supported file formats 23 viewing spreadsheet cells 98 zooming images 24 filing email messages 14 90 129 finding MMS number 19 phone number 5 PIN 15 SMS number 17 software version 83 firewall 76 fixed dialing about 10 adding contacts 11 deleting contacts 11 editing contacts 11 enabling 10 requirements for using 86 folders adding for bookmarks 35 changing 91 collapsing 14 35 expanding 14 35 redirecting email from 102 renaming for bookmarks 35 viewing filed messages 14 font setting 61 forwarding call notes 8 calls 8 email messages 14 MMS messages 19 PIN messages 14 SMS messages 18 130 frequently asked questions alarm 51 applications 38 Bluetooth 111 browser 103 calendar 109 contacts 107 downloading 38 email and PIN messages 89 email redirection 89 file attachments 97 memos 49 MMS messages 95 network 68 phone 85 security 113 SMS messages 93 synchronization 101 tasks 48 typing 30 full content opening 23 G generating new encryption keys 75 groups See mailing lists H handheld backing up data 27 changing folders on 91 resetting 65 restoring 27 silencing 59 turning off automatically 65 turning o
92. o view SMS messages in the messages list press the Alt key AS To view MMS messages in the messages list press the Alt key M To view phone call logs in the messages list press the Alt key OP To view voice mail messages in the messages list press the Alt key CV To move to the last cursor position in a received message press GH To view the email address or PIN of a sender or a recipient in the To or From field of a received message select a name Press QW To show the display name again press QW To delete selected messages press the Delete key Attachments To switch between viewing the generated table of contents and the full content for a document attachment press CV To switch to a different worksheet within a spreadsheet attachment press CV Select a worksheet and press the Enter key 117 To change the column size press QW To move to a specific cell press CH To display the contents of a specific cell press the Space key To pan horizontally across an image hold the Alt key and roll the trackwheel To zoom into an image press UI To continue zooming into an image hold the Shift key and roll the trackwheel To zoom out of an image press OP To continue zooming out of an image hold the Shift key and roll the trackwheel To zoom to the original image size press QW To rotate an image press ER Phone To open the phone press the Send key To end a call press th
93. oncile deleted messages To set how deleted messages are reconciled between your handheld and mailbox in the messages options click Email Reconciliation Set the Delete On field Note Set the Email Reconciliation option for each message service on your handheld Related topic e Delete multiple messages at one time About PIM synchronization You can synchronize personal information management PIM items such as tasks memos contacts and calendar entries so that the entries on your handheld and in your desktop email program are identical If your handheld is integrated with an email account using a BlackBerry Enterprise Server version 2 1 or later and wireless calendar synchronization is enabled you can synchronize your calendar entries over the wireless network You can synchronize all other PIM items using the BlackBerry Desktop Software For more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software refer to the BlackBerry Desktop Software Online Help 25 Set wireless PIM synchronization You can set wireless calendar synchronization using the BlackBerry Desktop Software For more information refer to the BlackBerry Desktop Software Online Help 26 Backing up and restoring handheld data e About backing up handheld data e About restoring handheld data About backing up handheld data If you are using the BlackBerry Desktop Software
94. oses Can change this Yes In the browser options click General Properties Select the Prompt Before Closing Browser On Escape check box You receive a prompt before the browser closes What options can I set for WAP Browser security To set WAP Browser security in the handheld options click WTLS In the Encryption Strength field set the encryption level for connecting to your WAP gateway In the Prompt for Server Trust field set whether to prompt for WTLS connection authentications if the handheld cannot authenticate the connection automatically What options can set for BlackBerry Browser security Transport Layer Security TLS can apply to the connection from your BlackBerry Enterprise Server to a web server or it can apply to the entire connection from your handheld to a web server To set BlackBerry Browser security in the handheld options click TLS To apply TLS to the connection from your BlackBerry Enterprise Server to a web server set the TLS Default field to Proxy Set the Allow HTTPS Redirections field and the Trusted Hosts field To apply TLS to the entire connection from your handheld to a web server set the TLS Default field to Handheld Set the Algorithm Server Authentication and Client Authentication fields n the Algorithm field set the type of algorithm he encryption strength and whether only Federal nformation Processing Standards FIPS approved key algorithms are supported n the S
95. ot delete saved messages If you have enabled wireless email reconciliation messages that you delete in your mailbox are also deleted on your handheld Messages that you delete on your handheld are also deleted in your mailbox If you deleted multiple messages using Delete Prior the messages are only deleted from your handheld How do change how long messages remain in the messages list To change the number of days your handheld will keep messages on the messages list in the message options click General Options Set the Keep Messages field Messages sent to your handheld that are older than the number of days that you specify in the Keep Messages field are removed from your handheld The messages can be restored however if you set the Keep Messages field to a longer period of time When you increase the amount of time in this field any messages sent to your handheld during that period of time appear in the messages list How do make changes to the folders on my handheld You cannot add edit or delete folders from your handheld To add edit or delete the folder change it in your mailbox and reconcile your email with your handheld 91 If your handheld is enabled for wireless email reconciliation changes that you make to the folders in your mailbox are synchronized with your handheld over the wireless network If your handheld is not enabled for wireless email reconciliation reconcile your email manually
96. ous countries around the world Visit www rim com patents shtml for a current listing of applicable patents his document is provided as is and Research In Motion Limited RIM assumes no responsibility for any typographical technical or other inaccuracies in this document RIM reserves the right to periodically change information that is contained in this document however RIM makes no commitment to provide any such changes updates enhancements or other additions to this document to you in a timely manner or at all RIM MAKES NO REPRESENTATIONS WARRANTIES CONDITIONS OR COVENANTS EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT MERCHANTABILITY DURABILITY TITLE OR RELATED TO THE PERFORMANCE OR ON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT ECONOMIC COMMERCIAL SPECIAL CONSEQUENTIAL INCIDENTAL EXEMPLARY OR INDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS his do
97. pen the message the closed italic envelope changes to an open italic envelope Manage MMS messages Open an MMS message Click the trackwheel Perform one of the following actions e Save e Forward e Delete To view the MMS content if it does not appear automatically click Retrieve Additional options might also be available if the message contains smil content 20 Search e About search e Search the messages list e Search the handheld About search You can search the messages list using criteria that you set and save those searches for future use You can also search for contacts or search for all messages containing the same subject You can also search the handheld to find content across all programs With the global search files which appear in the search results can be used just as they would in the original program For example you can manage email messages in your search results the same way that you would in the messages list Search the messages list 1 In the messages list click the trackwheel 2 Click Search 3 Set the search criteria 4 Click the trackwheel 5 Click Save 6 Add a name and a shortcut key for your search 7 Click the trackwheel 8 Click Save Note You can search without saving the details for the search After you set the criteria click the trackwheel Click Search Related topics e Use saved searches e Search for a specific contact e Search for
98. phone number to which my calls are forwarded Add a call forwarding phone number 1 Ina call forwarding profile click Do Not Forward Click Edit Numbers Click the trackwheel Click New Number Le Gt Type the phone number and click the trackwheel a a ick the trackwheel 7 a ick Close Related topic e How do edit the phone number to which my calls are forwarded Delete call forwarding phone numbers 1 Ina call forwarding profile click the phone number to which your calls are currently being forwarded 2 Click Edit Numbers 3 Click the phone number that you want to delete from the list 4 Click Delete Related topic e How do edit the phone number to which my calls are forwarded Set call waiting 1 In the phone options click Call Waiting 2 Set the Call Waiting Enabled field to Yes 3 Click the trackwheel 4 Click Save Related topic e Can use call waiting About smart dialing You can specify default country and area codes so that any numbers specified as links or any numbers in your address book that do not contain these codes are dialed correctly If you call a corporation frequently you can also set your smart dialing options so that you do not have to type the main number for the corporation To call a contact in the corporation you only need to press the ZX key and type the extension number Set default country and area codes 1 In the phone option
99. plications 76 time setting 57 setting automatically 57 timers resetting 11 137 tips for attachments 117 or calculator 119 for calendar 119 or changing options 115 or clearing fields 115 or editing text 117 or messages 117 for navigating screens 116 or searching 115 or typing 116 or using the browser 118 or using the phone 118 on Home screen 115 TLS about 35 setting 104 tracked changes viewing 99 transport layer security See TLS TTY about 10 requirements for using 86 setting 10 tunes See ring tones profiles turning off alarm 51 Bluetooth radio 55 handheld automatically 65 wireless radio 67 turning on Bluetooth radio 55 handheld automatically 65 wireless radio 67 138 typing U copy text 29 cut text 29 frequently asked questions 30 letters in phone numbers 6 passwords 73 paste text 29 setting cursor speed 30 SMS numbers 17 text 29 tips 116 using AutoText 29 using assisted typing 29 using word list 29 unlocking handheld 74 keyboard 74 user defined fields 107 Vv version software 83 viewing application details 37 AutoText entries 30 by category 40 48 49 contacts 39 filed messages 14 list of applications 37 mailing lists 39 memos 49 MMS messages 19 next and previous web pages 33 password keeper passwords 76 saved searches 21 sent items 14 service books 81 specific date in calendar 43 spee
100. rated table of contents for the file attachment or select Full Content to open the complete file attachment 5 Click the trackwheel 6 Click Retrieve Open an image attachment 1 Place your cursor in the name of the image attachment 2 Click the trackwheel 3 Click View Attachment Navigate attachments To open content that is embedded within a document or spreadsheet click a content link Click Retrieve Examples of embedded content include tables images footnotes text boxes or comments Press the Escape button to return to the main attachment content To scroll horizontally in a spreadsheet hold the Alt key and roll the trackwheel To move to a specific cell within a spreadsheet click the trackwheel Click Go to Cell Type the cell co ordinates and click the trackwheel 23 To display the contents of a specific cell in a spreadsheet click the trackwheel Click View Cell To switch to a different worksheet in a spreadsheet click the trackwheel Click Select Worksheet Click a worksheet To view the previous worksheet in a spreadsheet click the trackwheel Click Prev Sheet To view the next worksheet in a spreadsheet click the trackwheel Click Next Sheet To pan horizontally across an image hold the Alt key and roll the trackwheel To zoom into or out of an image click the trackwheel Click Zoom In or Zoom Out To zoom to the original image size click the trackwheel Click Zoom 1 1
101. refer to the printed documentation that accompanied your handheld 38 Your handheld must also have sufficient available memory to load a program If the program still does not load and your handheld is integrated with an email account using a BlackBerry Enterprise Server certain programs might not be available to you For more information contact your system administrator Can I listen to a ring tone before download it Yes On a web page click the mid file link Click Get Link To preview the ring tone click the Play button To stop listening to the ring tone click the Stop button Contacts e Adda contact e Manage contacts e Create a mailing list e Manage mailing lists e Create a category e Apply categories to contacts e View contacts by category e Delete categories e Adda pause or wait e Add contacts from your company address book e Contacts frequently asked questions Add a contact In the address book click the trackwheel Click New Address Type the contact information Note To add a contact from a message memo call log or web page click the contact information Click Add to Address Book Type any additional information Click the trackwheel Click Save Manage contacts Click a contact Perform one of the following actions e View e Edit e Delete Create a mailing list 1 In the address book click the trackwheel 2 Click New Group Type a name for the mailing list
102. revent third party applications from transmitting data e Download a ring tone e Manage downloaded ring tones e Enable browser push e Downloading frequently asked questions Download an application On a web page click the link for the application Click Get Link Click Download Click OK Related topics e Legal notice Manage applications To view a list of applications in the handheld options click Applications To view details for any third party applications click an application Click Properties To delete a third party application click an application Click Delete Related topic e Legal notice Download a ring tone 1 On a web page click the mid or adp file link Click Get Link Click Menu Click Save Tune A AT Type a name for the ring tone 6 Click OK Note Depending on your service provider you might not be able to save ring tones Related topics e Can listen to a ring tone before download it e Manage downloaded ring tones e Set profiles e Legal notice About browser push Browser push enables you to receive content from web applications without requesting it For example you can receive updates or notifications for weather stock quotes or news You can enable browser push for your WAP Browser your BlackBerry Browser or both browser types You can also set which hosts provide this information to you Set notification for different types of brow
103. rs To type letters in phone numbers use the multi tap input method Hold the Alt key Press the key once to type the first letter on the key or press the key twice to type the second letter on the key Note When you type a letter in a phone number your handheld dials the number that is associated with the letter on a conventional phone keypad Make a conference call 1 During a call press the Send key 2 Type a phone number or select a contact 3 Press the Send key 4 During the second call click the trackwheel 5 Click Join Note When adding more than two numbers to a conference call place the conference call on hold before calling the next phone number or contact Related topic e Manage contacts during a conference call Manage contacts during a conference call To speak privately with one contact click the trackwheel Click Split Call To disconnect one contact from the conference call click the trackwheel Click Drop Call Select a contact Click the trackwheel To disconnect from a conference call while leaving the other parties connected click the trackwheel Click Transfer Assign a speed dial number In the phone select a contact or phone number Press and hold any unassigned number key Click OK Related topic e Assign speed dial to a contact in your address book Assign speed dial to a contact in your address book 1 In the phone click the trackwheel Click View Speed Dial
104. ry Desktop Software to synchronize with the corresponding field in your desktop email program To change the field name for a custom field click the trackwheel Click Change Field Name Can I clear all the categories that apply to a contact task or memo Yes When editing the contact or memo click the trackwheel Click Categories Click the trackwheel Click Clear Selection Can remove the prompt that appears before I delete contacts calendar entries tasks or memos Yes In the address book calendar tasks or memo options set the Confirm Delete option to No How do I know how many contacts calendar entries tasks or memos have saved In the address book calendar tasks or memo options the Number of Entries field displays how many contacts calendar entries tasks or memos are saved 107 108 Calendar frequently asked questions e Can I synchronize PIM items over the wireless network e Are there any restrictions for using the calendar with Lotus Notes e How do expand the number of hours that are shown in the calendar e How do change the day of the week that is shown first when viewing the calendar in Week view e Can remove the prompt that appears before delete contacts calendar entries tasks or memos e How do I scroll through the calendar in each view e How do change how long appointments remain in the handheld calendar e How do I know how many contacts
105. s Press the Send key on any screen to open the phone Select a contact call log or phone number link on any screen and press the Send key to make a call Related topics e Add a pause or wait e Can I use the phone when the handheld or keyboard is locked Make an emergency call You can make an emergency call even ifthe SIM card is not inserted or the radio is off Perform one of the following actions e Unlocked keyboard or handheld In the phone type the emergency number Press the Send key e Locked keyboard or handheld Click the trackwheel Click Emergency Call Click Yes Use speed dial In the phone press and hold the number key that is assigned to the contact or phone number Note You can also use speed dial to make a phone call on the Home screen or in the messages list Check your voice mail In the phone click the trackwheel Click Call Voicemail Answer a call To answer a call click Answer If you do not want to answer the call click Ignore If you are already connected to a call and receive another call perform one of the following actions e Click Answer Drop Current to end your current call and answer the incoming call e Click Answer Hold Current to place the current call on hold and answer the incoming call e Click Answer Drop All to end all current calls and answer the incoming call during a conference call To end the call press the End key Note You ca
106. s Set the Initial View field Use the calendar To go to a specific date click the trackwheel Click Go to Date To go to the current date click the trackwheel Click Today To move forward or back by a time period click the trackwheel Click Prev or Next Schedule an appointment 1 In the calendar click the trackwheel 2 Click New 3 Type the appointment details 4 Set whether the appointment should recur 5 Click the trackwheel 6 Click Save Notes If your appointment recurs Set the Every field to change the frequency or the appointment For example to set an appointment to recur every three days set the Every field to 3 Select the Relative Date check box for the appointment to recur on a relative date For example set an appointment to recur on the last Friday of each month or on the 28th of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Enter key Related topics e Change the default reminder time e About power off and reminders Schedule an appointment quickly 1 In the calendar options verify that the Enable Quick Entry field is set to Yes 2 In Day view beside the start time type the subject of the appointment 43 3 Type a location in parentheses 4 To change the start and end times hold the Right Shift key and roll the trackwheel 5 Click the trackwheel Related topics e Change the default rem
107. s click Smart Dialing 2 Set the Country Code and Area Code fields 3 In the National Number Length field set the default length for phone numbers in your country 4 Click the trackwheel 5 Click Save Note When calculating the default length for phone numbers include your area code and local number but do not include your country code or the National Direct Dialing prefix Related topic e About smart dialing Set corporate extension dialing 1 In the phone options click Smart Dialing 2 In the Number field type the main phone number for the corporation 3 Set how long the handheld waits before dialing extensions 4 Set the default length for extensions 5 Click the trackwheel 6 Click Save Related topic e About smart dialing Set voice mail options 1 In the phone options click Voicemail 2 Type a voice mail access number and any additional numbers such as a password or extension 3 Click the trackwheel 4 Click Save Notes If your SIM card is provisioned for voice mail the voice mail access number might already be completed For more information on voice mail for your SIM card contact your service provider If your SIM card is not provisioned for voice mail you can type the access number for a different voice mail system About TTY You can use text telephone TTY to make calls to and receive calls from other TTY devices If you connect your handheld to a TTY device c
108. s from being sent to my handheld Why can t I send email or PIN messages Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you send a message and you are not in an area of sufficient wireless coverage the handheld sends the message when you return to an area of sufficient wireless coverage Why can t I receive email or PIN messages Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld Verify that email redirection to your handheld is enabled If you are using the BlackBerry Desktop Software in the Redirector Settings tool verify that the Redirect incoming messages to your handheld check box is selected Why is the menu option to send an email or PIN message not available If you do not have an email address or PIN saved for your contact the option to send an email or PIN message to that contact does not appear In the address book add an email address or a PIN number for your contact 89 Can verify that an email or PIN message has reached its recipient Yes To receive email message confirmation if your handheld is integrated with an email account using a BlackBerry En
109. s not sound on Saturdays or Sundays Can I set a snooze feature for my alarm Yes In the alarm change the Snooze field from Off to a number When the alarm sounds press any key to snooze it for the specified amount of time 51 52 Calculator e Use the calculator memory e Convert measurements Use the calculator memory To store a number in the memory type a number Click M To recall the memory click MR To delete the memory click MC To replace the memory type a number Click MS Convert measurements In the calculator type a number Click Menu To convert the number from imperial to metric click To Metric To convert the number from metric to imperial click From Metric Click a conversion type 53 54 Bluetooth e About Bluetooth e Turn the Bluetooth radio on and off e Pair with another Bluetooth device e Manage paired devices e Set handheld Bluetooth identification e Use Bluetooth wireless technology during a call e Bluetooth frequently asked questions About Bluetooth Bluetooth wireless technology enables your handheld to establish wireless connections with other devices in your area Use your handheld Bluetooth radio to connect your handheld with other Bluetooth wireless technology enabled devices such as a handsfree car kit or wireless headset Turn the Bluetooth radio on and off To turn on the Bluetooth radio in the handheld options click Bluetooth
110. sages 18 resetting all timers 11 handheld 65 restoring about 27 deleted service books 81 handheld 113 handheld data 27 Q ring tones adding 37 38 deleting 59 downloading 37 listening 59 previewing 38 showing 59 testing 59 See also profiles rotating images 24 S saving draft messages 13 email messages 14 images 34 MMS messages 19 PIN messages 14 searches 21 SMS messages 18 web page requests 35 web pages 35 scheduling appointments 43 appointments quickly 43 meetings 44 screen home screen background 61 lighting 61 options 61 saver 61 scrolling horizontally in attachments 23 in opposite direction 116 through calendar views 109 search criteria setting 21 searches deleting saved 21 editing saved 21 recalling saved 21 saving 21 viewing last 21 viewing saved 21 searching about 21 across the handheld 21 by recipient 21 by sender 21 by subject 21 remote address book 40 set search criteria 21 tips 115 within attachments 98 security additional features 113 Certificate Servers 113 Certificates 113 changing handheld password 73 changing SIM card PIN code 72 content compression 74 content protection 74 disabling handheld password 74 encryption keys 75 firewall settings 76 frequently asked questions 113 Key Stores 113 locking handheld 74 Memory Cleaning 113 password keeper 75 regenerating encryption keys 75 S MIME 1
111. ser push information including service load information web pages or applications service indication information web page addresses or email messages or other types of information When you receive a notification an icon appears in the messages list Depending on how you configure browser push other notifications might also appear Notes If you set the browser push notification to Auto a dialog box might also appear if specified by the sender 37 If you set the browser push notification to Prompt a dialog box always appears If you set the browser push notification to Reject you receive no additional notification Enable browser push 1 In the handheld options click Browser Push 2 Select one or more of the check boxes 3 Set the options for the types of browser push notification 4 Click the trackwheel 5 Click Save Note If you enable browser push notification for your WAP Browser you can also select the Allow WAP Push Applications check box Related topic e About browser push Downloading frequently asked questions e Why can t load a new program onto my handheld e What software version do have on my handheld e Can listen to a ring tone before download it Why can t I load a new program onto my handheld Verify that your handheld radio is turned on and that you are within an area of sufficient wireless coverage For more information on wireless coverage levels
112. t software version do have on my handheld e Phone frequently asked questions e Email and PIN messages frequently asked questions e SMS messages frequently asked questions e MMS messages frequently asked questions e Attachments frequently asked questions e Browser frequently asked questions e Downloading frequently asked questions e Contacts frequently asked questions e Calendar frequently asked questions e Tasks frequently asked questions e Memos frequently asked questions e Synchronization frequently asked questions e Typing frequently asked questions e Alarm frequently asked questions e Bluetooth frequently asked questions e Network coverage frequently asked questions e Security frequently asked questions Why are some of the features described not available on my handheld Depending on your service provider plan or the type of email account that you are using some features might not be available on your handheld In addition your handheld might not have been provisioned for certain features by your system administrator For more information contact your service provider or system administrator What software version do I have on my handheld To view handheld information such as your handheld type software version and copyright information in the handheld options click About To return to the handheld options press the Escape button
113. t you open the password keeper you must create a password keeper password Information in the password keeper is encrypted and is only decrypted when you type this password Note Passwords stored in the password keeper are encrypted however if you copy a password you can paste it into other applications on the handheld While the password is copied on the clipboard it is not encrypted Store a password 1 In the password keeper click the trackwheel Click New Type the information for the password Click the trackwheel Click Save Gr A Related topic e About the password keeper Create a random password 1 In the password keeper click the trackwheel Click New Type a title for the password Click the trackwheel Gn Gs tS Click Random Password 75 6 Type any additional password information 7 Click the trackwheel 8 Click Save Use the password keeper Click a password entry Perform one of the following actions e View e Edit e Delete To change your password keeper password click the trackwheel Click Change password Click Yes Type your new password Confirm your new password Click Ok Copy a password In the password keeper select a password entry Click the trackwheel Click Copy to Clipboard To clear the password from the clipboard in the password keeper click the trackwheel Click Clear Clipboard To paste the password place the cursor where you want to insert it Cl
114. tacts 13 changing 13 deleting 14 delivery confirmation 90 forwarding 14 frequently asked questions 89 opening 13 replying 14 resending 13 saving 14 sending 15 set as high priority 91 setting importance 13 viewing longer subject line 91 See also messages PIN finding 15 power about 65 turning off 65 turning off automatically 65 turning on automatically 65 preview ring tones 38 priority of messages setting 13 profiles about 59 alarm 51 creating 59 deleting 59 editing 59 enabling 59 escalating volume 60 See a so ring tones programs loading 38 protecting handheld content 74 R recalling saved searches 21 recipient searching by 21 recurring appointments See appointments recurring meetings See meetings reducing data size 75 113 refreshing web pages 34 134 registering with the wireless network 68 reminders calendar 44 power off 65 remote address book search 40 removing display language 63 meeting invitees 45 paired Bluetooth device 55 SMS message history 18 See also deleting replying deleting original text 14 email messages 14 PIN messages 14 SMS messages 18 requirements browser 103 call blocking 86 call forwarding 86 call waiting 86 email reconciliation 101 filing email messages 90 fixed dialing 86 TTY 86 viewing file attachments 97 wireless PIM synchronization 101 resending email messages 14 PIN messages 14 SMS mes
115. tent Compression field to Enabled 3 Click the trackwheel 4 Click Save 5 Ifyou have enabled a handheld password type your password 6 Click the trackwheel Related topic e About content protection and compression About encryption keys If your handheld is integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector encryption keys protect data as it travels between your BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the handheld Encryption keys are generated automatically but you can manually regenerate keys at any time Regenerate encryption keys If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3 6 or earlier for Microsoft Exchange the BlackBerry Enterprise Server version 2 2 or earlier for IBM Lotus Domino or if you use the BlackBerry Desktop Redirector to forward email to your handheld update the encryption keys using the BlackBerry Desktop Software For more information refer to the BlackBerry Desktop Software Online Help Related topic e About encryption keys About the password keeper Use the password keeper to create and store all of your passwords The password keeper is locked with a single password so you can maintain all your passwords in one place You can use the password keeper to generate random passwords containing letters numbers and symbols The first time tha
116. terprise Server type lt confirm gt before the subject of your message For PIN messages when the message has been delivered to a handheld a D appears beside the check mark in the messages list Can stop an email message from being sent Yes if the handheld radio is turned off or you are in an area of insufficient wireless coverage If a clock icon appears beside the message delete the message to stop it from being sent If the radio is turned on and you are in an area of sufficient wireless coverage any pending messages are sent immediately so you cannot stop the message from being sent Why are some messages already on my handheld When you first receive your handheld and every time that you update the software several welcome messages appear These messages provide information and tips for using the handheld How do create and use links in messages Links appear in your messages as underlined text Messages can contain links to various items such as phone numbers web sites and email addresses When you receive a message containing a link click the link In the menu click the actions that apply to the type of link selected The handheld automatically recognizes most items as links To create a link for a PIN type pin before typing the PIN number 90 Why is More available appearing at the end of my message Long messages are sent to your handheld in sections As you read the first section the
117. tes Click the trackwheel Click Clear Field Block calls 1 In the phone options click Call Barring 2 Click the trackwheel 3 Click Enable 4 Click the trackwheel 5 ick Save Related topics e Change the call block password e Can block calls Change the call block password In the phone options click Call Barring C c ck the trackwheel 2 3 ck Change Password 4 Type your current password 5 Click the trackwheel 6 7 8 Type your new password Click the trackwheel Type your new password again 9 Click the trackwheel Related topic e Can block calls Forward calls 1 In the phone options click Call Forwarding 2 Select the type of calls that you want to forward 3 Press the Space key 4 Select Do Not Forward or the current forwarding phone number 5 Click the trackwheel 6 Click Change Number 7 Select a forwarding phone number from the list 8 Click the trackwheel 9 Click Save Note Before enabling call forwarding verify that you have call forwarding phone numbers added Depending on your SIM card the phone numbers for the call forwarding profiles might already be specified You might not be able to change them or add new ones For more information contact your service provider Related topics e Can l use call forwarding e Add a call forwarding phone number e Delete call forwarding phone numbers e How do I edit the
118. the trackwheel to move forward and back in the list e Press the Enter key or click the trackwheel to choose a selection from the list and continue typing the same word e Press the Space key to choose a selection from the list and begin typing a new word e Press the Backspace key to delete letters that you have typed Related topic e Typing Cut or copy text Click the trackwheel Click Select Select content Click the trackwheel Click Cut or Copy Paste text Place the cursor where you want to insert the cut or copied text Click the trackwheel Click Paste Use AutoText AutoText automatically replaces text that you type Use AutoText to correct spelling and to replace abbreviations with complete words Your handheld has built in AutoText entries that correct common mistakes For example AutoText changes hte to the You create AutoText entries for your common typing mistakes or for abbreviations For example you might create an AutoText entry that replaces ttyl with talk to you later To use AutoText type an AutoText entry Press the Space key Create an AutoText entry 1 In the handheld options click AutoText Click the trackwheel Click New In the Replace field type the text to replace Gr st In the With field type the text to appear 29 6 In the Using field set whether the entry is capitalized exactly as typed Specified Case or whether the entry is capitalized according to its cont
119. the contents are too long to see click the cell Click View Cell To view the contents of all the cells in a column click the column label at the top of the screen Click Fit All the cells for that column expand to the size of the cell with the longest content 98 To change the column size for all of the columns in a spreadsheet click the unmarked column label in the top left corner of the screen Click the preferred size To change the default column size for all spreadsheet attachments open the attachment options Set the Column Width field to Large Why is More available appearing at the end of my file attachment Long attachments are sent to your handheld in sections As you read the first section the next section is sent to your handheld automatically if you are in an area of sufficient wireless coverage However it might take several seconds before your handheld receives the next section To send only the first section of long attachments to your handheld in the messages options click General Options Set the Auto More field to No The next time that you receive a long attachment More available appears at the bottom To request more of the file attachment click the trackwheel Click More To view the rest of the attachment click More All How do search for text within a file attachment In the attachment click the trackwheel Click Find Type the text Click the trackwheel To make the Find featur
120. tions click FDN Phone List Click the trackwheel Click New TE ON Type the PIN2 code provided by your service provider Click the trackwheel Type a name and a phone number Click the trackwheel oN Dw Click Save Related topic e Can I use FDN mode on my handheld Change fixed dialing entries On the FDN list click a contact Perform one of the following actions e Edit e Delete Reset call timers 1 In the phone click the trackwheel 2 Click Status 3 Click Last Call or Total Calls 4 Click Clear Timer 5 Click the trackwheel 6 Click Save Email messages e Open a message e Send an email message e Save draft messages e Add contacts to a message e Set the importance level e Change sent messages e Manage messages e File messages e View filed messages e Delete multiple messages at one time e Mark a message as opened or unopened e Search the messages list e Search the handheld e Email and PIN messages frequently asked questions Open a message An unopened email message appears in the messages list with a closed envelope icon After you open the message the closed envelope changes to an open envelope Send an email message 1 In the messages list click the trackwheel Click Compose Email Click Use Once Click Email Click the trackwheel 2 3 4 5 Type an email address 6 7 Click Continue 8 Type a message 9 Click the trackw
121. to your handheld headset jack If you use an RJ 11 connector you must use an adapter to connect the TTY device to your handheld TTY is only available on some BlackBerry Wireless Handhelds Can I set the phone to display frequently called numbers Yes You can set the phone to display a list of frequently or recently called numbers instead of call logs In the phone options click General Options Set the Phone List View field Note If a call log screen appears on your handheld the Phone List View field does not change the view of the call log screen How do stop my handheld from answering or ending calls automatically If you use a holster with your handheld you can set how calls are handled when you insert or remove your handheld from the holster To stop your handheld from answering calls automatically when you remove it from the holster in the phone options click General Options Set the Auto Answer Calls field to No To stop your handheld from ending calls automatically when you insert it in the holster in the phone options click General Options Set the Auto End Calls field to No Can I change how my phone number appears in the phone Yes Edit your SIM card phone number to change how your phone number appears in the phone In the handheld options click SIM Card Click the trackwheel Click Edit SIM Phone Number Edit your phone number and save your changes If you edit your SIM card phone number th
122. ts 23 images 23 34 35 meetings 44 MMS messages 19 PIN messages 13 SMS messages 17 tasks 47 See also viewing organizing bookmarks 35 owner information setting 77 P pairings Bluetooth 55 paning images 24 password keeper about 75 changing password 76 copying passwords 76 deleting passwords 76 editing passwords 76 options 113 viewing passwords 76 password protected attachments 97 passwords call blocking 8 copying 76 creating random 75 displaying in password keeper 113 keeping 75 preventing copying 113 random 113 storing 75 See also handheld password pasting text 29 pause adding 40 86 personal folders reconciling with 102 personal identification number See PIN phone assigning speed dial 7 blocking calls 8 Bluetooth 56 call waiting 9 calling corporations 9 change display of phone number 87 changing fixed dialing entries 11 checking voice mail 6 dialing using letters 6 editing number 87 finding number 5 forwarding calls 8 frequently asked questions 85 hiding phone number 87 restricting identity 85 set default country and area codes 9 smart dialing 9 tips 118 TTY 10 using other applications 6 using speed dial 5 using when handheld is locked 85 voice mail 10 volume 6 See also calls phone book SIM card 71 phone calls See calls PIN code changing for SIM card security 72 133 PIN messages about 15 adding con
123. twice 83 84 Phone frequently asked questions e Why can not make calls e Why am I no longer receiving calls e How do hide my handheld phone number from a contact when making a call e Can use the phone when the handheld or keyboard is locked e How do format conference call numbers in my messages e Can block calls e Can use call forwarding e How do edit the phone number to which my calls are forwarded e Can use call waiting e Can I use FDN mode on my handheld e Can use a TTY device with my handheld e Can set the phone to display frequently called numbers e How do stop my handheld from answering or ending calls automatically e Can I change how my phone number appears in the phone Why can I not make calls Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you still cannot make calls verify that fixed dialing number mode is not enabled To disable FDN mode in the phone options click FDN Phone List Click the trackwheel Click Disable FDN mode Why am I no longer receiving calls Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your hand
124. twork In the handheld options click Network Set the Selection Mode field to Manual Click the Scan for Available Networks button In the networks list click a network Click Select Network Your SIM card must be provisioned for roaming services before you can select a different network For more information on roaming and the preferred networks on which your handheld can roam contact your service provider Note Your handheld connects to the selected network and remains connected until you select your home network again or until you select another network To reconnect to your home network in the handheld options click Network Set the Selection Mode field to Automatic How do I register my handheld with the network When you select a different network or load new programs your handheld automatically registers with the network To register your handheld manually in the handheld options click Host Routing Table Click the trackwheel Click Register Now How do I change the order of the networks in the preferred network list To change the order of the networks listed in your preferred network list select the network that you want to move higher in the list Click the trackwheel Click Edit Change the priority for the network and save your changes Edit the priority for the other networks until the preferred network list is in the desired order 69 70 SIM card e About the SIM card phone book e Add a SI
125. u can only view password protected pdf files If you receive a pdf file that is password protected you must type the password to view the file On the Attachment screen select the file name Click the trackwheel Click Password Type the password Click the trackwheel 97 How do I view information about attached files To view the file size title and other information about an attached file without retrieving the file on the Attachment screen select the file name Click the trackwheel Click Retrieve Info Can set the amount of memory that my handheld uses for file attachments Yes In the attachment options set the Cache Size field How do I change how file attachments are displayed Open the full content for a file attachment Click the trackwheel Click Options To change the font for your file attachments set the Font Family and Font Size fields You can only set the Font Family field on BlackBerry Wireless Handhelds with color screens In document attachments to use font sizes that reflect those in the original document set the Reflect Original Font Sizes field to Yes To show a grid when viewing spreadsheet attachments set the Show Gridlines field to Yes To label spreadsheet columns with letters and label spreadsheet rows with numbers set the Display Labels field How do I view cell contents in spreadsheet attachments When you select a cell the contents appear at the top of the screen If
126. wheel Click Show All Hold the Alt key and click a crossed out icon Click Hide Application To switch to another application hold the Alt key and press the Escape button Continue to hold the Alt key and select an application Release the Alt key to switch to that application Searching To search for text click the trackwheel Click Find Type the text To find a contact type the contact name or initials separated by a space To stop a search in progress click the Escape button Options and fields To select a check box press the Space key To clear the check box press the Space key again To change an option field hold the Alt key Click a value To move to an item in a list or menu type the first letter of the item 115 To clear a field click the trackwheel Click Clear Field Navigating screens To move the cursor roll the trackwheel To move the cursor in a different direction hold the Alt key and roll the trackwheel To exit a screen or dialog box press the Escape button To click an icon or menu item roll the trackwheel to select the item Click the trackwheel To select multiple items or characters hold the Shift key and roll the trackwheel To page up or down in a list hold the Alt key and roll the trackwheel To move to the top of a screen press 2 To move to the bottom of a screen press 8 To move down a screen press the Space key To move up a screen press the Shift key
127. with your handheld you can back up your handheld data using the Backup and Restore tool For more information on manual handheld data backup refer to the BlackBerry Desktop Software Online Help About restoring handheld data If you are using the BlackBerry Desktop Software with your handheld and you have a backup of your handheld data on your computer you can restore the data using the Backup and Restore tool For more information on restoring handheld data manually refer to the BlackBerry Desktop Software Online Help 27 28 Typing e Type text e Cutor copy text e Paste text e Use AutoText e Create an AutoText entry e Change AutoText entries e Addan entry to the custom word list e Change custom word list entries e Clear the custom word list e Set the cursor speed e Typing frequently asked questions Type text To type in most fields use the assisted typing input method Press each letter key once until you have typed an entire word When you use assisted typing technology the letters on the screen will change automatically until the word is complete For example to type the word run press RE UI BN and press the Space key If you type all of the letters in a word and the word does not appear correctly or if more than one word is available for the keys that you pressed use the list to build any desired word e Press the Next key to move through selections in the list You can also roll

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