Black Box IC244A-R2 User's Manual
Contents
1. Check that the Device LED on Remote Unit is on CHAPTER 4 Troubleshooting 4 Troubleshooting 4 1 Problems Causes and Solutions The following table provides troubleshooting help The topics are arranged in the order in which they should be executed in most situations If you are unable to resolve the problem after following these instructions please contact technical support for further assistance Symptoms Cause All LEDs on Local Unit are off Cause The Local Unit is not receiving power from the computer Host LED on Local Unit is on Link LED on Local Unit is off Cause There is no connection between the Local Unit and the Remote Unit Ensure that the Local Unit is connected to a USB port on the computer Check that the computer is switched on and that the OS is running not in Sleep mode Ensure that a Category 5 UTP cable with straight through conductors is connected between the Local Unit and the Remote Unit Ensure that Category 5 cables and connectors are used throughout the entire link between the Local Unit and the Remote Unit Check that Category 3 cable has not been substituted Check that the cable length between the Local Unit and the Remote Unit does not exceed 50 metres Connect a short Category 5 patch cord between the Local Unit and the Remote Unit Recheck the operation of the system SINGLE DUAL USB CAT5 EXTENDER 165FT Symptoms Cause Link2. 0 4 kg 0 8 Ib weight Temperature range 4 C to 40 C Regulatory testing FCC CE Class B CHAPTER 2 Introduction 2 Introduction This manual is intended to assist IT professionals install the Single Dual USB CATS Extender 165FT The instructions in this guide assume a general knowledge of computer installation procedures familiarity with cabling requirements and some understanding of USB devices NOTE Notes give additional information that could make installation easier 2 1 Product Contents When you open your product for the first time you should find the following items e Single Dual USB CATS Extender 165FT User Guide e Local Unit e Remote Unit e USB cable 2m long To complete the installation you will also require the following items that are not included with the product e USB compatible computer e USB device e Category 5 Unshielded Twisted Pair UTP cable with two RJ45 connectors if using surface cabling OR Category 5 UTP cabling with two information outlets and two Category 5 UTP patch cords with RJ45 connectors if using premise cabling NOTE The maximum length of the Category 5 UTP cable including patch cords must not exceed 50 meters SINGLE DUAL USB CAT5 EXTENDER 165FT 2 2 About the USB CAT5 Extender The USB CATS Extender breaks the five meter distance barrier for the connection of USB devices and allows users to enjoy the benefits of USB technology beyond the desktop With the U
3. 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y receptaculos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente debera ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido dafiado u B Objectos han caido o liquido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada SINGLE DUAL USB CAT5 EXTENDER 165FT Contents kk Specifications 62 22 A ee ean A 6 2 A TA E A ete E E ees innen 7 2 1 Product Contents ee ak ele Na hote de 7 2 2 About the USB CATS Extender ee ceeeeeeeeeecseeeecneeeeeeaeeneeneens 8 3 Installation nent retient 11 3 1 Before You Begin miii ir 11 32 Installing the Local Unit 11 3 3 Installing the Remote Unit 11 3 4 Co
4. LED on Local Unit is on Host LED on Local Unit is on Link LED on Remote Unit is on Device LED on Remote Unit is off Cause a The USB device is not connected to the Remote Unit b The USB device is malfunctioning c The computer does not recognise the USB device d The computer does not support USB hubs e The USB CAT5 Extender is malfunctioning All LEDs on both Local Unit and Remote Unit are on but the device does not operate correctly Cause a The USB device is malfunctioning b The computer does not recognise the USB device c The USB CAT5 Extender is malfunctioning Check that the USB device is securely connected to the USB port on the Remote Unit Disconnect the Local Unit from the computer Connect the USB device directly to the USB port on the computer If the device does not operate properly consult the user documentation for the device If the device operates properly when directly connected to the computer connect another full speed device of a different type to the Remote Unit Connect the Local Unit to the computer If the second device does not operate the extender may be malfunctioning Contact technical support for assistance If the second device does operate properly the first device may not be compatible with the USB CAT5 Extender Contact technical support for assistance Disconnect the Local Unit from the computer Con
5. SB CATS Extender USB devices can be located up to 50 meters from the host computer In addition the USB CATS Extender can supply power to remote low power and some high power USB devices The product is composed of two individual units the Local Unit and the Remote Unit 2 2 1 The Local Unit The Local Unit connects to the host computer using a conventional USB cable Front View Rear View 4 Host Port USB Type B 2 Host LED green 3 Link Port RJ45 4 Link LED yellow CHAPTER 2 Introduction 2 2 2 The Remote Unit The Remote Unit connects to the USB device using a conventional USB cable The Remote Unit of the USB CATS5 Extender IC244A enables you to connect one full speed or low speed USB device The Remote Unit of the USB CATS Extender IC246A enables you to connect two full speed or low speed USB devices Front View Rear View 1 Device Port 2 Device LED green 1 x USB Type A on IC244A 3 Link Port RJ45 2 x USB Type A on IC246A 4 Link LED yellow 2 2 3 Network Cabling The Local Unit and Remote Unit are interconnected by up to 50 meters of Category 5 Unshielded Twisted Pair UTP cabling The UTP cabling must have a straight through conductor configuration with no crossovers and must be terminated with 8 conductor RJ45 connectors at both ends Local Remote Unit Unit USB Category 5 cable USB cable cable computer USB device NOTE Category 5 UTP cabling is the standard data communications cabl
6. TE Devices with their own power source are usually considered to be low power devices from a USB perspective and are thereby compatible with the USB CAT5 Extender 2 2 6 Compatibility The USB CATS Extender complies with USB 1 1 specifications governing the design of full speed and low speed USB devices However Black Box does not guarantee that all USB 1 1 devices are compatible with the USB CATS Extender 10 CHAPTER 3 Installation 3 Installation 3 1 Before You Begin Before you can install the USB CATS Extender you need to prepare your site 1 Determine where the host computer is to be located and set up the computer 2 Determine where you want to locate the USB device 3 If you are using surface cabling ensure you have enough Category 5 UTP cabling to connect the two locations OR If you are using premise cabling ensure Category 5 UTP cabling is installed between the two locations with Category 5 information outlets located near both the computer and the USB device 3 2 Installing the Local Unit 1 Place the Local Unit near the host computer 2 Plug the Type B connector on the USB cable included into the Host port on the Local Unit 3 Plug the Type A connector on the USB cable into the USB port on the computer 3 3 Installing the Remote Unit 1 Place the Remote Unit near the USB device 3 4 Connecting the Local Unit to the Remote Unit NOTE To ensure proper operation we recommend that o
7. V BLACK BOX MT NETWORK SERVICES unes IC246A R2 Single Dual USB CAT5 Extender 165FT User Guide Order toll free in the U S 24 hours 7 A M Monday to midnight Friday 877 877 BBOX CUSTOMER FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 SUPPORT Mail order Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 INFORMATION Web site www blackbox com E mail info blackbox com FCC STATEMENT FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY INTERFERENCE STATEMENT Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio or telephone reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between th
8. ciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 2 NOM STATEMENT 11 El aparato el ctrico debera ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizacion del equipo no sea eliminada
9. e equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an experienced radio TV technician for help Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To meet FCC requirements shielded cables and power cords are required to connect this device to a personal computer or other Class B certified device This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique publi par le minist re des Communications du Canada SO M SINGLE DUAL USB CAT5 EXTENDER 165FT Normas Oficiales Mexicanas NOM Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 4 Todas las instruc
10. e installed in most commercial and some residential buildings D SINGLE DUAL USB CAT5 EXTENDER 165FT 2 24 USB Cables USB cables have two distinct connectors The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub The Type B connector is used to attach the USB cable to a USB device Zz F A Y El CE T E rt USB Type A USB Type A USB Type B USB Type B port connector port connector 2 2 5 Power Handling Some USB devices are powered directly from the USB and do not require individual power supplies These devices are called bus powered devices The USB CATS Extender can provide power to these devices so they can be operated remotely Bus powered devices are further divided into low power and high power categories Low power devices are allowed to draw up to 100 mA from the USB Typical examples include mice joysticks and keyboards without hubs High power devices are allowed to draw up to 500 mA from the USB Typical examples include cameras and keyboards with hubs To determine if a device is high power or low power consult the user documentation for the device The USB CATS Extender can supply sufficient power to support all low power devices and most high power devices Devices that place a very heavy power drain on USB gt 300 mA are not supported Most USB devices operate well within this power budget NO
11. er for repair make sure you include everything that came in the original package Before you ship contact Black Box to get a Return Authorization RA number SINGLE DUAL USB CAT5 EXTENDER 165FT Notes lt BLACK BOX Copyright 2004 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746
12. nect the USB device directly to the USB port on the computer If the device does not operate properly consult the user documentation for the device If the device operates properly when directly connected to the computer connect another full speed device of a different type to the Remote Unit Connect the Local Unit to the computer If the second device does not operate the extender may be malfunctioning Contact technical support for assistance If the second device does operate properly the first device may not be compatible with the USB CAT5 Extender Contact technical support for assistance CHAPTER 4 Troubleshooting 4 2 Calling Black Box If you determine that your USB CATS Extender is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box at 724 746 5500 Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem or make it worse 4 2 1 Shipping and Packaging If you need to transport or ship your USB CATS Extender e Package it carefully We recommend that you use the original container e If you are shipping the USB CATS5 Extend
13. nly Category 5 or better Unshielded Twisted Pair UTP cabling be used to connect the Local Unit to the Remote Unit The UTP cabling must have a straight through conductor configuration with no crossovers and must be terminated with 8 conductor RJ45 connectors at both ends 3 4 1 With Surface Cabling 1 Plug one end of the Category 5 UTP cabling not included into the Link port on the Local Unit ee SINGLE DUAL USB CAT5 EXTENDER 165FT 2 Plug the other end of the Category 5 UTP cabling into the Link port on the Remote Unit 3 4 2 With Premise Cabling 1 Plug one end of a Category 5 patch cord not included into the Link port on the Local Unit 2 Plug the other end of the patch cord into the Category 5 information outlet near the host computer 3 Plug one end of the second Category 5 patch cord not included into the Link port on the Remote Unit 4 Plug the other end of the second patch cord into the Category 5 information outlet near the USB device NOTE The maximum length of the Category 5 UTP cable including patch cords must not exceed 50 meters 3 5 Checking the Installation 1 Check that the Link LEDs on both Local Unit and Remote Unit are on 3 6 Connecting a USB Device 1 Install any software required to operate the USB device Refer to the documentation for this device as required 2 Connect the USB device to the Device port on the Remote Unit 3 Check that the Host LED on Local Unit is on 4
14. nnecting the Local Unit to the Remote Unit 11 3 5 Checking the Installation 12 3 6 Connecting a USB Device unnensensensennsennenenennse nennen 12 4 Troubleshooting ccccceccseesseesceesceesceecesecsecaecaaecaeeeaeeeaeeeneseeeeerenerens 13 4 1 Problems Causes and Solutions 13 42 Calling Black BOX ta 15 SINGLE DUAL USB CAT5 EXTENDER 165FT 1 Specifications Range over Category 5 50 meters 165 ft UTP cable USB device support USB CAT5 Extender IC244A 1 x full speed 12 Mb s or low speed 1 5 Mb s device USB CAT5 Extender IC246A 2 x full speed 12 Mb s or low speed 1 5 Mb s devices USB hub support Up to 3 hubs connected in series Each hub reduces the maximum range by 10 meters Maximum power 300 mA when Local Unit is supplied with available to USB at 500 mA Remote Unit 600 mA when Local Unit is supplied with 1000 mA USB cable 2 meters 6 6 ft Local Unit connector 1 x USB Type B upstream Local Unit connector 1 x RJ45 downstream Remote Unit connector 1 x RJ45 upstream Remote Unit connector USB CAT5 Extender IC244A 1 x USB Type A downstream USB CAT5 Extender IC246A 2 x USB Type A Local Unit dimensions 100 mm x 70 mm x 30 mm 4 0 x 2 8 x 1 2 Local Unit weight 0 1 kg 0 2 Ib Remote Unit dimensions 100 mm x 70 mm x 30 mm 4 0 x 2 8 x 1 2 Remote Unit weight 0 1 kg 0 2 Ib Total system shipping
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