BenQ GW2255 User's Manual
Contents
1. cscssssssscsssecsecesccecescceceecsecescceceeceeeesseseeseeeees 9 FIOW to deach LING Dase ia A WO OG En R A iwa 3 Using the monitor wall MOUNTING kit oe eosoeoeoo woo wonna woo inteneo ee en iaae aaie Eat 14 Getting the most from your BenQ monitor eeesesessssssesesesesesesesesesesessssssesesesesesesesesesesee 5 How to install the monitor on a new computer ou eeeseeseecesceecesceeceeeeccceecsceeceecesceeseesenseeesceecees l6 How to upgrade the monitor on an existing computer s sssessssssesesesesessssssesesesesessssesesesesesesseseseses 7 How to install on Windows 8 system selected models only ouuaeaoeaowa ono ea wan asaowaenawae 18 How to install on Windows 7 system ou eeseessssscescecsecceceesecccsscecescsssecseceesecscsassesceaceesecesceeeeneecees 19 How to install on Windows Vista systems cssssscscsssecssceesecseccesecseccsseesecesceeseccsceeseccsceeseceseeeeeeeees 20 Picture OPMIZAC Oza Ri ea E Eo Edek 2 HOW O adjust your MONIEOF aa AOR ORKA REP GE N adereeeeteceiees 22 TEMES OMENON panel saa YW ada aa Od RW Rd hy 22 HOCKEY MOJE ia A E zi Oi Rai Z io 23 Kaim Mena ModE ses io ARA AE 24 Troubleshooting eironi No EEN ARA GA OS 38 Frequently asked questions FAQ uzasad edo w A Awa AA 38 Need more help esta ik aikido dd diod AEO 39 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a repl2. in the Caution message box to reset the color settings to the factory defaults lf the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on the screen e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention 38 Troubleshooting Is the prompt on the display illuminated in orange z Ifthe LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Is the prompt on the display not illuminated at all Check the
3. LCD Monitor User Manual GW2250 GW2250E GW2250M GW2250HM GW2255 GW2255E GW2255M GW2255HM GW2450 GW2450M GW2450HM GW2750 GW2750HM gt mar j i m iF z P a y te D ae m p a k Z F km ss z LE e a je FW E agao a a i a a m z i ft a ma a z in i _ W W a 6 m a a z u a zx w eg is a a psa bo o M m Ti z L i Ti a a R Ty JE mu i E ij 3 W ik u EE 4 gt hh 1 w 8 LT i M e PJ a a w a E E Ta a m p i ba E sa E 3 T Ty a m a Ti i Ei i T Ti W L _ EG m g T p FR T gt i T i 4 Ti i i _ i T Ti Copyright Copyright 2012 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to no
4. diagnostics How to adjust your monitor 37 Troubleshooting Frequently asked questions FAQ The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration It has a yellow blue or pink appearance Select MENU gt PICTURE gt Color gt Reset Color and then choose YES
5. specified mode Operation Press the amp or W keys to change the settings ON e OFF Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Press the ENTER key to select this option Press the A or W keys to change the settings Oto 5 Display Mode This feature is provided to allow aspect ratios other than 16 9 or 16 10 depending on the purchased model to be displayed without geometric distortion e Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image e Full Scales the input image to fill the screen Ideal for 16 9 or 16 10 depending on the purchased model aspect images e Aspect The input image is displayed without geometric distortion filling as much of the display as possible Depending on the purchased model 16 9 or 16 10 images will fill the screen horizontally while 4 3 or 5 4 images will fill the screen vertically C To find out the monitor aspect ratio of the purchased model please check the Specification document on the provided CD Press the amp or W keys to change the settings SG The options under Display Mode will be different depending on the input signal sources e Overscan e Full e Aspect How to adjust your monitor 3 32 Item Function Operation Color For
6. Check the Specification document on the provided CD for details Models with HDMI inputs AC power input jack 2 Audio Line In 3 Headphone jack 2345 6 Models with dual inputs and speakers 4 HDMI socket 5 DVI D socket 6 D Sub socket 23 5 6 Models with dual inputs 8 Getting to know your monitor How to assemble your monitor hardware e If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so CE e The following illustrations are for your reference only Available input and output jacks may vary depending on the purchased model Attach the monitor base CH Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface Attach the monitor stand to the monitor base as illustrated until it locks in place Gently attempt to pull them back apart to check that they have properly engaged Orient and align the stand arm with the monitor t
7. amp up or W down keys to highlight a menu item and press the ENTER key to enter the Menu item settings i The OSD menu languages may differ from the product supplied to your region see Language on page 35 under Q OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 25 e Picture menu on page 27 e Picture Advanced menu on page 30 e Audio menu on page 33 e System menu on page 34 24 How to adjust your monitor Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the main menu A qk Press the amp or W keys to select MODE Standarc DISPLAY and then press the ENTER key to enter the menu Auto Adjustment V Position 12 Ce highlight to a menu item and then press Pixel Clock 1 Ce the ENTER key to select that item Phase H Position Press the amp or W keys to move the Press the amp or W keys to make adjustments or selections To return to the previous menu press the MENU button Item Function Operation Range Auto Optimizes and adjusts the Press the ENTER key to Adjustment screen settings automatically select this option and for you The AUTO key is a hot make adjustment key for this function CG When you connect a digital video output using a digi
8. and Blue primary colors can be altered to change the color tint of the image Go to the succeeding Red Green and Blue menus to change the settings Press the amp or W keys and the ENTER key to select Red Green or Blue Then use the amp or W keys to make the color adjustments Tailors the image color tint Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Adjusts the degree of how we perceive colors Saturation Adjusts the purity degree of colors Reset Color Resets the custom color settings to the factory defaults Press MENU to leave the Color menu How to adjust your monitor Press the amp or W keys to 9 to 100 adjust the value Press the amp or W keys to 9 to 100 adjust the value Press the amp or W keys to 9 to 100 adjust the value Press the amp or W keys to YES change the settings eNO Function Operation Improves the gray level e Premium Press the amp or W keys to response time of the LCD change the settings High pane recommended e OFF How to adjust your monitor 29 Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu o
9. base Ja SAAS 7 p e SRB How to assemble your monitor hardware 13 Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions e Install your monitor and monitor mounting kit on a wall with flat surface e Ensure that the wall material is stable to support the weight of the monitor e Turn off the monitor and the power before disconnecting the cables from the LCD monitor Remove the monitor base Lay the screen face down on a clean and well padded surface Detach the monitor base as instructed in How to detach the base on page 13 CH If the screen size is 27 inches follow the illustration on the right to detach the monitor stand SG In case you intend to use your monitor on the stand in the future please keep the monitor base monitor stand and screws somewhere safe for future use 2 Follow the instruction manuals of the wall mount bracket you purchased to complete the installation 14 How to assemble your monitor hardware Getting the most from your BenQ monitor JRE sg To gain the most benefit from your new BenQ LCD monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install
10. from your BenQ monitor on page 15 to install the monitor software PY Q To extend the service life of the product we recommend that you use your computer s power management function I2 How to assemble your monitor hardware How to detach the base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface 7 Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Push the locking clips upward to detach the monitor base from the monitor stand arm While pushing the locking clips upward detach the stand base from the stand arm 3 Remove the monitor stand Insert a pointed object such as a screwdriver to the hole above the monitor stand arm and then push the screwdriver against the release button inside the hole Then pull the monitor stand backward away from the monitor CH If the screen size is 27 inches follow the illustration on the right to detach the monitor
11. page 19 e How to install on Windows Vista systems on page 20 Getting the most from your BenQ monitor 17 18 How to install on Windows 8 system selected models only gt Zr ae R gt Open Display Properties Move the cursor to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer aft
12. service personnel for servicing BenQ ecoFAC TS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements CCOFACTS csr BenQ com e Mercury free LED backlit display e BFR PVC free casing plastics e Eco friendly ink printing in packaging box e Affichage r tro clair par D L sans mercure e Plastiques du bo tier sans BFR PVC e Impression l encre cologique dans emballage Table of Contents CODGIENE ARAGON ee eae nse ere 2 Getting started erat ees san R O R est sees ER RAE GEO ROEE PA 5 Getting t know Y6UF MONICOF aaa ERGO dawka Eo 7 FROME VI GW ea RLZ R Ad ak GO ENTIA GRE AREEN 7 BACK VCW coca och GE RW O R W AGRO 7 How to assemble your monitor hardware
13. VI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled because the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the AUTO key function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press the AUTO key on the monitor Press the MENU key to access the monitor On Screen Display OSD menu Use the amp or W keys to select DISPLAY and press the ENTER key to enter the menu m ge N If you notice a vertical noise like a curtain effect shimmering of vertical lines press the A or V keys to select Pixel Clock and press the ENTER key Then press the amp or W keys to adjust the monitor until the noise disappears 6 If you notice a horizontal noise press the amp or W keys to select Phase and press the ENTER key Then press the amp or W keys to adjust the monitor until the noise disappears Picture optimization 2l How to adjust your
14. acement Monitor Stand a Monitor Base CD ROM m gf Power Cord Picture may differ from product supplied for your region Video Cable D Sub Getting started 5 Video Cable DVI D Optional accessory for models with DVI inputs sold separately Video Cable HDMI Optional accessory for models with HDMI inputs sold separately Audio Cable Optional accessory for models with speakers sold separately Available accessories and the pictures shown here may differ from the actual contents and the product Q supplied for your region For cables that are not supplied with your product you can purchase them separately e Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport C7 Always keep the product and accessories out of reach of small children 6 Getting started Getting to know your monitor Front view Control buttons 2 Power button 2 3 Speakers for models with speakers 4 Input and output ports vary by model see Input and output ports on page 8 5 Kensington lock slot Above diagram may vary depending on the model e Picture may differ from product supplied for your region Getting to know your monitor 7 Input and output ports Available input and output ports may vary depending on your purchased model
15. d the correct name of your monitor and click Next Click Finish Restart the computer C7 To find the suitable driver files for the purchased model refer to the following table 16 Driver files Suitable models GW2250 GW2250 GW2250E GW2250M GW2250H GW2250HM GW2255 GW2255 GW2255E GW2255M GW2255HM Getting the most from your BenQ monitor CG How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows 8 Windows 7 and Windows Vista Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 8 system selected models only on page 18 e How to install on Windows 7 system on
16. e desktop and select Personalize from the popup menu Select Display Settings from the Personalize appearance and sounds window The Display Settings window will display Click the Advanced Settings button The Generic PnP Monitor Properties window will display Click the Monitor tab and the Properties button Click Continue in the prompted User Account Control window Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor Picture optimization CG The easiest way to obtain an optimal display from an analog D Sub input is to use the AUTO key function Press the AUTO key to optimize the currently displayed image to the screen When you connect a digital video output using a digital D
17. er the driver update is complete Getting the most from your BenQ monitor How to install on Windows 7 system M SR RE 28 Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 19 20 How to install on Windows Vista systems ee R w Open Display Settings Right click th
18. hen push them together until they click and lock into place How to assemble your monitor hardware CH If the screen size is 27 inches follow the illustrations on the right to attach the monitor stand and the base Gently attempt to pull them back apart to check that they have properly engaged NY You should position the monitor and angle the screen to minimize unwanted reflections from other light sources 10 How to assemble your monitor hardware 2 Connect the video cable Either G Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems lo Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use lo Connect the DVI D Cable Or Connect the plug of the DVI D cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to o
19. ight to a menu item and then press the ENTER key to select that item Press the amp or W keys to make adjustments or selections To return to the previous menu press the MENU button Item Function Operation Volume Adjusts the audio volume Press the key to 0 100 increase the volume and press the W key to decrease the volume Mute Mutes the audio input Press the amp or W keys to ON change the settings OFF Audio Select Allow users to select the Press the amp or W keys to Auto Detect for models audio source or let the change the settings PC Audio with HDMI monitor detect it inputs automatically e HDMI Audio How to adjust your monitor 33 34 System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Input OSD Settings DDCICI HDMI Auto Switch Auto Power off Information Reset All Item Function Input Use this to change the input to that appropriate to your video cable connection type Press the MENU key to display the main menu Press the amp or W keys to select SYSTEM and then press the ENTER key to enter the menu Press the amp or W keys to move the highlight to a menu item and then press the ENTER key to select that item Press the amp or W keys to make adjustments or selections To return to the previous menu p
20. mat Determines the color space RGB or YUV based on the following detected video signal e D Sub VGA from PC The default Color Format is RGB D Sub Component from a video device The default Color Format is YUV C You might need to manually set the Color Format if colors shown on the monitor screen do not display properly e DVI for models with DVI inputs Color Format is automatically set to RGB e HDMI for models with HDMI inputs Color Format is not selectable In other words Color Format is automatically set depending on the input video source Press the ENTER key to select this option Press the A or W keys to change the settings e RGB e YUV HDMI RGB PC Range for models with HDMI inputs Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device Press the ENTER key to select this option Press the A or V keys to change the settings e RGB 0 255 RGB 16 235 How to adjust your monitor Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the main menu Press the amp or W keys to select AUDIO and then press the ENTER key to enter the menu Volume Mute O O OFF Press the amp or W keys to move the Audio Select Auto Detect highl
21. monitor The control panel For models without speakers 4 4 gt For models with speakers 2 3 samy 5 6 AUTO Adjusts vertical position phase horizontal position and pixel clock automatically 2 MENU key Activates OSD main menu and return to the previous menu or exit OSD 3 A Display Mode key for models without speakers For Up Increase adjustment The key is the hot key for Display Mode A Volume key for models with speakers For Up Increase adjustment The key is the hot key for Volume 4 WiMode key For Down Decrease adjustment The key is the hot key for Mode ENTER key Enters sub menus and select items For models with DVI inputs this key is also the hot key for Input 6 Power Turns the power on or off OSD On Screen Display Q The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity See Hot key mode on page 23 7 22 How to adjust your monitor Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn t currently displaying on screen Display Mode hot key for models without speakers Volume hot key for models with speakers Display Mode Full Volume Mode hot key Inp
22. ne In is properly connected e Increase the volume volume may be muted or too low e Remove your headphone and or external speakers If they are connected to the monitor the built in speakers are automatically muted No sound can be heard from the connected external speakers for models with speakers only z Remove your headphone if the headphone is connected to the monitor e Check whether the headphone jack is properly connected e If the external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 39
23. ne of the two HDMI ports on the monitor Connect the other end of the cable to the HDMI port of a digital output device If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D Good quality D Sub G The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 3 Connect the audio cable for models with speakers Connect the audio cable between the socket on the rear of the monitor Line In and your computer audio outlet How to assemble your monitor hardware E You may connect headphones to the headphone jack found next to the Line In jack of the monitor W Location of the Line In and headphone jacks may vary by model Check Input and output ports on page 8 for details 4 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled w on the rear of the monitor Do not connect the other end to a power outlet just yet 5 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the right of the monitor Turn on the computer too and follow the instructions in Getting the most
24. power supply mains socket the external power supply and the mains switch The image is distorted flashes or flickers gt Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions You are running the monitor at its native resolution but the image is still distorted 3 Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 31 for details The image is displaced in one direction gt Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible G To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes e Alternatively you may use the amp or W keys to select NO in the OSD Lock submenu from the OSD Settings menu under SYSTEM and all OSD controls will be accessible No sound can be heard from the built in speakers for models with speakers only Fe Check whether Li
25. ptions that are not available will become grayed out Press the MENU key to display the main menu Press the amp or W keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu male tube NOGE Press the amp or W keys to move the peHaey civenie highlight to a menu item and then press LEVELING SO IMIS the ENTER key to select that item Display Mode EE E Press the A or v keys to make HDMI RGB PC Range RGB 16 235 adjustments or selections To return to the previous menu press the MENU button Function Operation Range Picture Selects a picture mode that Press the Aor W keysto Standard Mode best suits the type of images change the settings Movie shown on the screen e Standard for basic PC mane application e Photo e Movie for viewing e sRGB videos e Eco e Game for playing video games e Photo for viewing still images e SRGB for better color matching representation with the peripheral devices such as printers DSCs etc e Eco for saving electricity with low power consumption by providing minimum brightness for all running programs 30 How to adjust your monitor Item Senseye Demo Function Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the
26. ress the MENU button Operation Range Press the amp or W keys PV to change the settings D sub VGA e HDMI for models with HDMI inputs OSD Settings Press ENTER to enter the OSD Settings menu How to adjust your monitor Item Function Operation Range Language Sets the OSD menu language Press the or W keys English to change the settings e French e German e Italian e Spanish e Polish C The language options displayed on your OSD e Japanese may differ from those shown on the right e Czech depending on the product Traditional supplied in your region Chi Inese e Hungarian e Simplified Chinese e Serbo Croatian e Romanian e Dutch e Russian e Swedish e Portuguese H Position Adjusts the horizontal Press the amp or W keys O to 100 position of the OSD menu to change the settings V Position Adjusts the vertical position O to 100 of the OSD menu Display Time Adjusts the display time of the e 5 Sec OSD menu e 10 Sec e 15 Sec e 20 Sec e 25 Sec e 30 Sec How to adjust your monitor 35 36 OSD Lock DDC CI HDMI Auto Switch for models with HDMI inputs Auto Power off Information Function Operation Range settings from being to change the settings NO accidentally changed When this function is activated the cr OSD controls and hotkey GONE i i controls when the OSD is operation
27. s will be disabled Sie oto belesked pra and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes Alternatively you may use the 4 or keys to select NO in the OSD Lock submenu from the OSD Settings menu and all OSD controls will be accessible Press MENU to leave the OSD Settings menu Allows the monitor settings Press the ENTER key to ON to be set through the select this option Press OFF software on the PC the amp or W keys to change the settings When this function is Press the ENTER key to ON activated HDMI port will be select this option Press lt OFF in the input auto select loop the A or W keys to selected by input select or by hot key Sets the time to power off the Press the ENTER key to OFF monitor automatically in select this option Press lOmin power saving mode the or W keys to change the settings AB e 30min Displays the current monitor e Input property settings Current Resolution e Optimum Resolution best with the monitor Reset All Resets all mode color and geometry settings to the factory default values Press the amp or W keys to change the settings e Model Name e YES e NO How to adjust your monitor 41 DDCICI short for Display Data Channel Command Interface which was developed by Video Electronics Q Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote
28. settings may prevent you from installing software on your computer e To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor I5 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer a oe w EN 7 Follow the instructions in How to assemble your monitor hardware on page 9 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selecte
29. ss the MENU button Item Function Operation Range Brightness Adjusts the balance Press the key to increase O to 100 between light and dark the brightness and press the phase W key to decrease the brightness Contrast Adjusts the degree of Press the key to increase O to 100 difference between the contrast and press the darkness and lightness W icy to decresse the contrast Sharpness Adjusts the clarity and Press the key to improve to 5 visibility of the edges of the the crispness of the display subjects in the image and press the W key to have softness effect on the display Gamma Adjusts the tone luminance Press the A key to increase gt The default value is 3 the the gamma value tone standard value for becomes darker and press Windows the v key to decrease the gamma value tone becomes lighter How to adjust your monitor 27 28 Item Function Operation Color Press ENTER to enter the Color menu Normal Allows video and still photographs to be viewed with natural coloring This is the factory default color Color Temperature Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color Press the amp or W keys to select this option User Mode The blend of the Red Green
30. tal DVI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled H Position Adjusts the horizontal position Press the Aor W keys O to 100 of the screen image to adjust the value V Position Adjusts the vertical position of O to 100 the screen image Pixel Clock Adjusts the pixel clock 0 to 100 frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 21 How to adjust your monitor 25 Function Operation Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital input signal Press the amp or W keys to adjust the value See also Picture optimization on page 21 26 How to adjust your monitor Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the main menu Press the amp or W keys to select PICTURE and then press the ENTER key to enter the menu Brightness Contrast gt Press the amp or W keys to move the Sharpness highlight to a menu item and then press Gamma i the ENTER key to select that item Color AMA Press the A or W keys to make adjustments or selections To return to the previous menu pre
31. tify any person of such revision or changes Please follow these safety instructions for best performance and long life for your monitor Power Safety e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HO5VV F 2G or 3G 0 75mm2 must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified
32. ut hot key MODE Standard INPUT D sub Press the amp key continually to switch between Full and Aspect The setting will take effect immediately See also Display Mode on page 31 Press the amp key to display the Volume indicators Further press the amp key will increase the volume while the W key will decrease the volume To Mute press the Volume hot key for 3 seconds To release Mute press the Volume hot key for 3 more seconds Press the W key continually to switch between the 6 modes for the main window including Standard Movie Game Photo sRGB and Eco The setting will take effect immediately See also Picture Mode on page 30 Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor The setting will take effect immediately See also Input on page 34 How to adjust your monitor 23 Main menu mode You can use the OSD On Screen Display menu to adjust all the settings on your monitor Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the following main OSD menu Depending on your purchased model different OSD menus are available Display 2 Picture DISPLAY MODE Standard 3 Picture Advanced Auto Adjustment 4 Audio for models with speakers H Position 5p 5 System V Position co E o oo Use the
33. your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 6 e How to upgrade the monitor on an existing computer on page 7 e If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy
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