Baxi Potterton Promax 15/2 User's Manual
Contents
1. This product has an energy rating A on a scale of A to G For more information see www boilers org uk This is a certification mark Baxi Heating UK Ltd 2008 Section Page 1 0 Operating the Boiler 3 2 0 Troubleshooting 4 3 0 Clearances 6 4 0 Care of the Boiler 7 5 0 Legislation 8 6 0 Notes 9 7 0 Emergency 8 0 Warranty amp Service 2 Potterton supports Z EN Chenchmark The code of practice for the installation commissioning amp servicing of central heating systems Sight Glass Baxi Heating UK Ltd 2008 1 0 Operating the Boiler mM In Operation The Potterton Promax HE Plus is a range of high efficiency condensing boilers In common with other condensing boilers its exceptional efficiency means the flue gases are cooled to such an extent that steam is often visible at the outside flue terminal The amount produced depends on system design product use and outside air temperature but it is not harmful to the individual or the working of the boiler in any way Other Controls A Potterton Electronic Programmer or other type of clock should have been fitted in your system together with heating and hot water controls Full instructions on the use of these controls will have been supplied with them To Light Ensure that the main gas and electricity supplies to the boiler are ON 2 The fan will start to run and after a short pe2. products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our standard Conditions of Sale which are available on reguest POTTERTON A Trading Division of Baxi Heating UK Ltd 3879156 A Division of Baxi Group Brooks House Coventry Road Warwick CV34 4LL After Sales Service 08706 017 017 Technical Enguiries 08706 049 049 Website www potterton co uk e amp oe A BAXI GR UP company Baxi Heating UK Ltd 2008 Standard Warranty Term amp Conditions 12 Months Free Warranty register today To receive your 12 months free warranty please complete the form supplied with the boiler or simply call heateam the service of Baxi Heating UK Ltd on 08706 000 653 Our promise to you If you experience a fault with your new boiler we aim to provide a safe and high quality repair service supported by our dedicated national network of highly skilled engineers If your installer can t resolve the problem for you we will do everything we can to get an engineer out to you as quickly as possible Nothing in this warranty will affect your statutory consumer rights What you need to do if you experience a problem with your heating system or the operation of the boiler You should always contact your installer first because the fault may not be related to the boiler If your installer confirms that the fault is within the boiler it self and he she can t repair it our friendly customer servic
3. You can reyon POTTESJON User Guide and Promax Important Warranty Information 15 2 24 2 8 30 HE Plus Condensing Central Heating Boiler Please keep these instructions in a safe place If you move house please hand them over to the next occupier Baxi Heating UK Ltd 2008 2 Natural Gas Potterton Promax 15 2 HE Plus G C N 41 605 52 Potterton Promax 24 2 HE Plus G C N 41 601 17 Potterton Promax 30 HE Plus G C N 41 601 22 Baxi Heating UK Ltd 2008 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature including in any database in each case whether electronic mechanical recording or otherwise without the prior written permission of the copyright owner except for permitted fair dealing under Copyrights Designs and Patents Act 1988 Applications for the copyright owner s permission to reproduce or make other use of any part of this publication should be made giving details of the proposed use to the following address The Company Secretary Baxi Heating UK Ltd The Wyvern Business Park Stanier Way Derby DE2 6BF Full acknowledgement of author and source must be given WARNING Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages Baxi Heating UK Ltd is a BS EN ISO 9001 Accredited Company recommended
4. e team is on hand to help Simply call our service division heateam on 08706 017 017 to book an engineer visit or for any general advice that you may need Our contact centre is open Monday to Friday 8am 6pm weekends and Bank Holidays 8 30am 2pm excluding Christmas Day and New Years Day When calling heateam it would be helpful if you could have the following information to hand boiler serial number see opposite 2 boiler make and model number 3 Your installer name and address details 4 Proof of purchase if you do not have the boiler serial number What this warranty covers Free of charge repair or replacement of components found to be faulty from manufacture Free of charge replacement of the complete unit provided always that the failure is related to a manufacturing fault that cannot be repaired or is uneconomic to repair The warranty runs for 12 months from the date your product is installed What this warranty does not cover Repairs to boilers which haven t been installed and commissioned properly and as set out in the installation instructions this includes the need to flush the system effectively and add a suitable corrosion inhibitor Any damage caused by hard water scale deposits and or aggressive water resulting from corrosion Any other defects or failures either in the connected heating system or outside of the boiler itself Faults caused by inadequate supply of electricity gas or water to the p
5. he boiler Installation amp Service Instructions with the Benchmark Commissioning Checklist sections completed The details in the Checklist will be required in the event of any warranty work Keep the instructions in a safe place and ensure that the Service Interval Record at the back is completed at each service visit 6 0 Notes Baxi Heating UK Ltd 2008 6 0 Notes IO Baxi Heating UK Ltd 2008 7 0 Emergency Warning If you smell gas Turn off the gas supply at the meter and call your gas supplier immediately Ventilate the property In GB Transco operate a 24 hour emergency service and the telephone number will be listed in your telephone directory Faulty boiler If it is known or suspected that a fault exists on the boiler it must not be used until the fault has been corrected by a competent person Baxi Heating UK Led 2008 Please complete the boxes below Serial Number Date of Installation OOOOOL DDMMYY Installer Details name address and contact number s 8 0 Warranty Service Lower Door Panel Label All descriptions and illustrations provided in this leaflet have been carefully prepared but we reserve the right to make changes and improvements in our
6. me surfaces may get hot e g pipework 10 Ensure that the flue terminal outside the house does not become damaged or obstructed particularly by foliage It is important that the condensate drain system is not blocked modified or damaged in any way as this would affect the operation of your boiler Your installer should have insulated any exposed pipework 4 0 Care of the Boiler Cleaning the Outercase The painted panels should be wiped with a damp cloth and then dried completely DO NOT USE ABRASIVE CLEANING AGENTS Frost Protection The boiler does not have integral frost protection It is recommended that the installer fits a suitable protection device to the system controls if reguired For frost protection the boiler must not be switched off at the isolation switch on the wall Baxi Heating UK Led 2008 7 8 Registered Gas Installer CARD SERIAL No 999999999 NAME A N Installer COMPANY Newtown Heating ExPIRES 34 DECEMBER 2010 To confirm validity of this card please contact CORGI on 0870 401 2300 www corgi group com CORGI Registration Card Baxi Heating UK Ltd 2008 5 0 Legislation Installation Commissioning Service amp Repair This appliance must be installed in accordance with the manufacturer s instructions and the regulations in force Read the instructions fully before installing or using the appliance 2 In GB this must be carried out by a c
7. ompetent person as stated in the Gas Safety Installation amp Use Regulations 3 Definition of competence A person who works for a CORGI registered company and holding current certificates in the relevant ACS modules is deemed competent 4 In IE Eire this must be carried out by a competent person as stated in S 813 Domestic Gas Installations Lifting This product should be lifted and handled by two people Stooping should be avoided and protective equipment worn where necessary Carrying amp lifting equipment should be used as required e g when installing in a loft space All CORGI registered installers carry a CORGI identification card see Fig 3 and have a registration number You can check your installer is registered by telephoning 0870 4012300 or writing to Elmwood Chineham Business Park Crockford Lane Basingstoke RG24 8WG or check online at www corgi gas safety com The boiler meets the requirements of Statutory Instrument The Boiler Efficiency Regulations 1993 No 3083 and is deemed to meet the requirements of Directive 92 42 EEC on the energy efficiency requirements for new hot water boilers fired with liquid or gaseous fuels Type test for purpose of Regulation 5 certified by Notified Body 0087 Product Production certified by Notified Body 0086 Ref 86 BL 647 For GB IE only Benchmark Commissioning Checklist Please ensure that your installer hands you t
8. riod the ignition spark will commence Sparking will continue until the flame is established then stop automatically Check that a flame is visible through the sight glass Boiler not working 2 0 Troubleshooting START Make sure the gas YES Is there electricity to the YES 7 x NO supply is turned ON boiler gt Ignition Spark will commence and check if other YES gas appliances are operating e g fire NO Boiler flame established cooker Check that a flame is visible NO Check electrical supply to through the sight glass boiler is switched on If no gas consult your supplier Sight Glass YES Boiler operating satisfactorily CONTACT YOUR INSTALLER OR SERVICE ENGINEER YES Boiler fails to light YES Press the Reset Button If boiler will not light Reset Button 4 Baxi Heating UK Ltd 2008 2 0 Troubleshooting Is the Room Thermostat if YES i YES She Timer ON ane ge fitted set high enough NO 15 A 20 WLL o gt LS calling for heat Typical examples of external timer CH ON CH OFF 1I arn PE G Turn Room Thermostat Gee to maximum setting typical example shown Dos Ensure timer is set for Central Heating ON see any instructions supplied with timer If you don t know what you need to do to get the boiler to light or need help with the system and controls contact your ins
9. roperty Installations within commercial settings for which this boiler was not designed Reimbursement of any third party repair or replacement costs that we haven t been told about or agreed with you in advance Compensation for consequential losses e g loss of earnings business losses stress and inconvenience arising from a production breakdown including repair delays caused by factors outside our reasonable control Annual Service To ensure you receive the maximum efficiency from your boiler we recommend your boiler has an annual service so you and your family can continue to enjoy heating and hot water comfort To arrange an annual service from one of our Baxi Heating UK Ltd heating experts please call Tel 08706 096 096 Comp N 5113639 Iss 6 4 08
10. taller as soon as possible Baxi Heating UK Ltd 2008 5mm Min 390mm Fig For Servicing Purposes RE 320mm gt 5mm In Operation Fig 2 6 Baxi Heating UK Ltd 2008 ra 5mm Min lt 200mm 1 600mm 50mm At Least s 3 0 Clearances For your Safety This appliance must have been installed in accordance with the manufacturer s instructions and the regulations in force 2 Any modification that may interfere with the normal operation of the appliance without express written permission from the manufacturer or his agent could invalidate the appliance warranty In GB this could also infringe the Gas Safety Installation and Use Regulations 3 Your boiler must not be operated without the casing correctly fitted 4 Do not interfere with any sealed components on this boller 5 Take note of any warning labels on your boiler 6 Your boiler should have the following minimum clearances for Safety and Maintenance Figs 8 2 Top 200mm Bottom 50mm Left side 5mm Right Side 5mm Front 5mm In Operation 500mm For Servicing 7 lf your boiler is installed in a compartment do not use it for storage purposes Do not obstruct any purpose provided ventilation openings 8 Flammable materials must not be stored in close proximity to your boiler 9 Avoid skin contact when your boiler is in operation as so
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