Avocent SwitchView User's Manual
Contents
1. 3 RACK Avocent Technology Corporation Expert Solutions for the LAN Environment SwitchView Installer User Guide 2000 Avocent Corporation All rights reserved Avocent and the Avocent logo are trademarks or registered trademarks of Avocent Corporation SwitchView is a registered trademark of Cybex Computer Products Corporation All other marks are the property of their respective owners Product Overview Feature Overview The SwitchView allows you to control multiple PCs easily and affordably with just one keyboard monitor and mouse There is no software to install or boards to configure so installation is simple SwitchView works with IBM PC AT and PS 2 systems with support for VGA and SVGA video PS 2 keyboard and PS 2 mouse peripherals are supported through the rear of the unit When you turn on your PCs the SwitchView will boot up each one without interruption by sending out the proper signal to eliminate keyboard errors PCs may be powered up one at a time or all at once The first avail able channel is automatically selected upon power up You can switch computer channels two ways via the Select button on the SwitchView front panel or through a short keyboard sequence if the SwitchView is out of reach The SwitchView supports the following additional features e PS 2 mouse translation your PS 2 mouse will work with any attached PC regardless of whether the computer is serial or PS 2 mouse2. compatible Extensive Mouse Support The SwitchView offers full support for the Logitech MouseMan Wheel Logitech Trackman Marble Wheel Logitech Trackman Marble FX Microsoft Explorer mouse and the Microsoft IntelliMouse family Standard cables use either Avocent supplied or standard straight through cables to attach comput ers to the SwitchView unit Built in scanning feature scan through all of your attached PCs automatically Scan every PC for 2 to 60 seconds each SwitchView User Manual Hot pluggable new PCs can be added or removed without powering down the SwitchView unit or other attached PCs 6 Status LEDs two LEDs per computer give you constant readings on the status of your Switch View unit Specifications Mechanical 2 Port 4 Port Height 1 9 4 83 cm Height 1 9 4 83 cm Width 8 1 20 57 cm Width 8 1 20 57 cm Depth 5 0 12 7 cm Depth 5 0 12 7 cm Environmental Power Operating Temperature 41 5 C to 104 40 C Storage Temperature 4 20 C to 122 50 C Optional Power Supply 6VDC 700 mA Supported Hardware Computer IBM PC AT PS 2 and 100 compatibles Video Modes VGA and SVGA Maximum Resolution 1600 x 1200 75 Hz Peripherals PS 2 keyboard PS 2 mouse Regulatory Compliance Standards UL 1950 CSA C22 2 No 950 EN60950 FCC part 15B EN55022 EN50082 CISPR22 ICES 003 Under certain circumstances it may be necessary to pow
3. to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canada Industry Canada IC This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interfer ence Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Japan Voluntary Control Council for Interference VCCI Standards TORET MARERE a we bie Ei thd VCCI ORUE ESS Y F RARR TORERE CENT LIK WRIS STILEVE COMBAICISMAAA DAME ET SBEABRENSICLERSVEF Warranty Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase Additionally all Avocent products carry an unconditional thirty day satisfaction guarantee If for any reason you are dissatisfied with the performance of this product you may ret
4. 1 Corporate Drive Huntsville Alabama 35805 6201 USA Tel 1 800 952 9239 Fax 1 256 430 4031 E mail techsupport avocent com Avocent International Ltd Avocent House Shannon Free Zone Shannon Co Clare Ireland Tel 353 61 471 877 Fax 555 61 471 871 E mail techsupp_eur avocent ie Avocent Germany Dachauerstasse 44a 80335 Munchen Germany Tel 49 89 599 0830 Fax 49 89 599 08350 E mail techsupp_eur avocent ie Avocent Canada 20 Mural Street Unit 5 Richmond Hill Ontario L4B 1K3 Canada Tel 1 877 992 9239 Fax 1 877 524 2985 E mail mail avocentcanada com Avocent Asia Pacific 100 Tras Street 15 01 Amara Corporate Tower Singapore 079027 Tel 65 227 3773 Fax 65 223 9155 E mail info asiapac avocent com Rackit Technology Corporation 274 Madison Avenue New York NY 10016 Tel 212 679 0050 e Fax 212 679 0040 1 800 636 3434 www RackitTechnology com
5. ALT gt lt ALT gt lt CTRL gt lt CTRL gt H3 lt Enter gt Changes the Command mode activation sequence to lt Shift gt lt Shift gt lt CTRL gt lt CTRL gt H4 lt Enter gt Changes the Command mode activation sequence to lt NUMLOCK gt lt gt lt CTRL gt lt CTRL gt ZM lt Enter gt Used to resynchronize the mouse after a hot plug Repeat if necessary until synchroniza tion is re established NOTE Using this command while the mouse is operating correctly will cause the mouse to lose sync 10 U S A Federal Communications Commission FCC Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equip ment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try
6. e into the blue monitor connector Plug the remaining cable ends into the matching ports on your computer For serial computers use only Avocent provided adaptors Tighten all thumbscrews 4 Repeat step 3 for each additional computer to be attached and then power up all attached computers Basic Operations PCs may be powered up one at a time or all at once The green LEDs over each channel will light indicating that the attached computer is powered on After power up a lit amber LED indicates the selected com puter Other PCs may now be selected for operation Selecting a PC There are two ways to select a PC One way is via the Select push button This selects the next computer in sequence Holding the push button down will enable scanning of all available channels until the button is released The second way is by entering a short sequence of keystrokes on the keyboard This is called keyboard or hot key switching Press the Control key twice within one second to place your SwitchView in Command Mode Your keyboard LEDs will flash to verify that you are operating in Com mand Mode Now whatever you type will be interpreted as SwitchView system commands until Enter is pressed to accept the command or Escape is pressed to cancel In Command Mode type the letter for the PC you wish to select Press Enter to accept the new address Addr See below lt CTRL gt lt CTRL gt Addr lt Enter gt Selects an active chann
7. el via keyboard EXAMPLE Key Sequence 1 lt CTRL gt lt CTRL gt B lt Enter gt Selects Channel B 2 lt CTRL gt lt CTRL gt C lt Enter gt Selects Channel C SwitchView User Manual Scanning PCs The scanning feature allows you to automatically moni tor or scan each PC in your SwitchView system If you use the keyboard during scanning the scan will pause until you finish then resume with the next PC The length of time each PC s video remains on the screen or dwell time can be changed at any time Scanning will be halted if the Halt command is entered or if another PC is selected The following key sequences control scanning lt CTRL gt lt CTRL gt Din lt Enter gt Configures the dwell time Substitute nn with a value from 2 to 60 seconds The default value is 5 seconds lt CTRL gt lt CTRL gt SG lt Enter gt Enables the scan Go command lt CTRL gt lt CTRL gt SH lt Enter gt Enables the scan Halt command If you would like mouse and keyboard activity to sus pend scanning see the commands below Key Sequence lt CTRL gt lt CTRL gt M lt Enter gt Mouse will suspend scanning lt CTRL gt lt CTRL gt M lt Enter gt Mouse will not suspend scanning default EXAMPLE Key Sequence 1 lt CTRL gt lt CTRL gt D 10 lt Enter gt Each PC s video will remain on the screen for 10 seconds before the next channel is displayed 2 lt CTRL gt lt CTRL gt SG lt Enter gt Scanning begins with the curre
8. er the SwitchView with an external power supply If this is necessary the power supply should be a Listed Direct Plug In Transformer unit marked Class 2 or L P S and rated at 6 VDC 700 mA Installation Basic Install Before you install In order to connect your PCs to the SwitchView you will need the appropriate connecting cables We recommend these Avocent cable kits For PS 2 PSs CPS2 6A For AT serial PCs CSER 6A The SwitchView also accepts standard straight through cables for these connections Connecting your peripherals 1 Your VGA monitor keyboard and mouse connect to the SwitchView unit instead of your computer Plug your PS 2 keyboard cable into the purple port on the back of your unit in the User Console section Plug your PS 2 mouse cable into the green port and your VGA video cable into the blue _ port PS 2 MOUSE CABLE PS 2 KEYBOARD CABLE VGA VIDEO CABLE SwitchView User Manual 2 4 Connecting your Computers Power down all computers that will be part of your SwitchView system Locate the appropriate cable kit to attach your first computer to the SwitchView Now plug the key board cable from the kit into the purple con nector of any available port on your SwitchView Ports are labeled A B on the 2 Port and A D on the 4 Port Next plug your mouse cable into the green 6 con nector of the same port Plug the video cabl
9. fter switching channels or characters on screen do not match keyboard input Try changing the keyboard scan set by using the key board command sequence lt CTRL gt lt CTRL gt Kn lt Enter gt where n is a scan set number 1 3 If you require any further assistance please contact Avocent Customer Support SwitchView User Manual Appendix The following is a summary of all operational commands Key Sequence Action lt CTRL gt lt CTRL gt Addr lt Enter gt Selects an active channel via keyboard lt CTRL gt lt CTRL gt Dnn lt Enter gt Configures the dwell time Substitute nn with iene Ree lt CTRL gt lt CTRL gt MR lt Enter gt If you hot plug the SwitchView to a PC con nection you may experience a loss of mouse signal Use this command to restore the signal if you re using a PC with a standard PS 2 mouse driver See page 8 lt CTRL gt lt CTRL gt MW lt Enter gt Use this command to restore the mouse signal if you re using a PC with a Microsoft Intel liMouse driver See page 8 lt CTRL gt lt CTRL gt Kn lt Enter gt Sets keyboard scan set n is a number 1 3 lt CTRL gt lt CTRL gt AV lt Enter gt Displays the current firmware version of the SwitchView processors You must be at a DOS prompt or in a text editor word processor to view this information lt CTRL gt lt CTRL gt H 1 lt Enter gt Default Command Mode Activation lt CTRL gt lt CTRL gt H2 lt Enter gt Changes the Command mode activation sequence to lt
10. hronization command lt CTRL gt lt CTRL gt ZM lt Enter gt Mouse is inoperable on one or more channels Try the mouse reset command lt CTRL gt lt CTRL gt MR lt Enter gt or lt CTRL gt lt CTRL gt MW lt Enter gt depending on the type of mouse you have Check the table below for the appropriate keyboard sequence If your mouse type is not listed use the MR keyboard sequence Verify that the mouse is plugged into the mouse port in the User Console area on the rear panel of the unit Verify that the computer works properly with a mouse connected directly to it If not try another mouse If you are using a serial mouse verify that you are using an Avocent Serial Mouse adaptor Microsoft Logitech Peripheral Mouse Intellipoint MouseWare Driver Driver Logitech MouseMan Wheel Logitech Trackman Marble Wheel Logitech Wheel Mouse Logitech Trackman Marble FX Logitech Marble Mouse Three Button Microsoft IntelliMouse Microsoft Explorer Keyboard Keyboard is inoperable on one or more channels Verify that the cables from the PC to the SwitchView are connected properly Verify that the keyboard is plugged into the keyboard port in the User Console area on the rear panel of the unit Verify that the keyboard works properly connected directly to the computer If not try a different keyboard If the keyboard still does not function cycle power on all attached computers and try again Keyboard is inoperable a
11. itchView is used with non grounded or incorrectly polarized AC power If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet provided to you or with the product SSS gee Os EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS IMPLIED OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING WITHOUT LIMITATION TITLE NON INFINGEMENT CONDITION MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR INTENDED PURPOSE EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW AVOCENT CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF PROFIT LOSS OF BUSINESS LOSS OF INFORMATION FINANCIAL LOSS PERSONAL INJURY LOSS OF PRIVACY OR NEGLIGENCE WHICH MAY BE CAUSED BY OR RELATED TO DIRECTLY OR INDIRECTLY THE USE OF A PRODUCT OR SERVICE THE INABILITY TO USE A PRODUCT OR SERVICE INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT CORPORATION ORAN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES 2000 Avocent Corporation All rights reserved N Avocent The Power of Being There 590 115 001 REV B RACKItE Technology Corporation Expert Solutions for the LAN Environment Avocent Corporation 499
12. nt computer then continues to the next PC in sequence 3 lt CTRL gt lt CTRL gt SH lt Enter gt Scanning is halted until the Go command is issued again Troubleshooting Unit Green channel LED not lit Verify that the computer is powered on Check the cabling between your computer and the SwitchView Verify that a keyboard works when plugged directly into your PC If the connection is to a laptop mouse the green LED will not light but the port can still be selected Unable to switch channels Verify that all attached PCs are powered and correctly connected to the unit Unable to hot key After a power loss the unit will default to the lt CTRL gt lt CTRL gt key sequence Try using lt CTRL gt lt CTRL gt to hot key switch Video No video Verify that the video cable between the computer and the SwitchView is connected to the selected port Verify that the monitor cable is correctly connected to the SwitchView Power down the computer Connect the monitor directly to the computer and power up again If the monitor does not operate correctly direct to the computer try another monitor Verify that the cables from the computer to the Switch View are connected properly SwitchView User Manual Mouse Mouse jumps or hugs screen If the mouse has been hot plugged while running in Windows you may need to close and restart Windows If the mouse still does not function try the mouse resyn c
13. urn it to the point of purchase for a refund of the purchase price excluding shipping charges This guarantee does not apply to special order products and may not be available through all resellers During the warranty period purchaser must promptly call Avocent for a RETURN MATERIALS AUTHORIZATION RMA number Make sure that the RMA number appears on the packing slip proof of purchase AND ON THE OUTSIDE OF EACH SHIPPING CARTON Unauthorized returns or collect shipments will be refused Ship prepaid to Avocent Corporation 4991 Corporate Drive Huntsville AL 35805 U S A Telephone 256 430 4000 The above limited warranty is voided by occurrence of any of the following events upon which the product is provided as is with all faults and with all disclaimers of warranty identified below 1 If non Avocent approved cabling is attached to the SwitchView Poorly constructed and miswired cabling can diminish video quality and damage equipment Avocent manufactured cabling is built to high quality standards utilizing overall braided shield to comply with FCC emission standards and each cable is individually tested under load 2 If defect or malfunction was caused by abuse mishandling unauthorized repair or use other than intended If unauthorized modifications were made to product If unreported damages occurred in any shipment of the product If damages were due to or caused by equipment or software not provided by Avocent If the Sw
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