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Avaya WLAN IP Telephony Configuration BCM Rls 6.0 User's Manual

1. system at exit to clear Maintenance Lock 12 Reset If this option is selected a prompt appears to reset the WLAN IP Telephony Manager 2245 when exiting the SVP II Configuration screen IP 2245 HyperTerminal Eile Edit View Call Transfer Help De e235 D8 A DER Phones per Access Point 802 11 Rate SVP II Master First Alias IP Address Last Alias IP Address SVP II Mode Ethernet link System Locked Maintenance Lock Inactivity Timeout min Reset Reset all SVP servers Enter Change SendAll Connected 00 16 36 Auto detect 9600 8 N 1 SVP II Configuration Hostname slnk 2be4c Address 0 0 0 0 ESC Exit Are You Sure Y N 5 Automatic 10 1 1 226 Netlink IP pide eal If Maintenance is locked it cannot be over ridden System must be rebooted to clear this setting y 20 zes Reset will reboot the 2245 Enter Y to confirm the reset Arrow Keys to Move Cursor 34 NN4001 1 038 Issue 1 2 BCM RIs 6 0 WLAN IP Telephony Configuration 13 The WLAN IP Telephony Manager will then reboot The configuration changes will be saved and any new firmware from the TFTP server will be downloaded Ht xd Ble Ed yew Cal Transfer Help Ole 213 a CRC image zymlinux Comparing image zvmlinux zvmlinux Image zymlinux unchanged CRC image flashfs Comparing image flashfs flashfs Ima
2. the WLAN IP Telephony Manager 2245 which should fix the problem Report this to the administrator if it keeps happening System Busy yyy YYY YYY YYY with busy tone y y SVP or GW IP Address Gateway or WLAN IP Telephony Manager has reached call capacity displays the IP address of gateway SVP Server All call paths are in use try call again in a few minutes System Locked with busy tone WLAN IP Telephony Manager 2245 is locked Gateway is locked Try call again later System has been locked for maintenance TFTP ERROR x yy TFTP software download x the file number that was being downloaded yy an error code describing the particular failure Possible error codes are 01 TFTP Server did not find the requested file 02 Access violation reported from TFTP Server 07 TFTP Server reported No such user error 81 File put into memory did not CRC FF Timeout error TFTP Server did not respond within a specified period of time Error code 01 02 or 07 check the TFTP Server configuration Error code 81 the wireless handset will attempt to download the file again For other messages power off the wireless handset then turn it on again to retry the download If the error repeats note it and contact Avaya Technical Support Too Many Errors The handset continues to reset and cannot be recovered Fatal error Return handset to Avaya Unkno
3. 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration Business Communications Manager Parameters There are certain parameters that need to be checked and configured within the Business Communications Manager itself The Business Communications Manager system has to reference the IP address of the SVP Server and the IP address of the TFTP Server where for example firmware for the handsets is contained There also has to be an adequate number of IP clients keycoded for the WLAN handsets to utilise These details can be found by using the Element Manager application 2245 WLAN Telephony Server IP Address and TFTP Server Parameters 1 Login to the BCM via Element Manager 2 From the Configuration tab open the Data Services folder select the DHCP Server link and select the IP Terminal DHCP options tab Task Navigation Panel DHCP Server Configuration Administration Welcome General Setting _ IP Terminal DHCP Options address Ranges Lease Info 5 System Primary Terminal Proxy Server 51 Administrator Access D Resources IP address 200 30 30 77 5 Telephony Port ECM Te Data Services Port number 7000 i Qos Action 1 Applications Retry count 1 rSecondary Terminal Proxy Server 52 IP address 200 30 30 77 Port BCM wa VLAN identifiers comma delimited Avaya WLAN Handset Settings TFTP Server WLAN I
4. 3 Log Off Pauls Fy Real O shutoonn SENS SharePoint yrrryyryyryryryryrryrryryrryr vvv yey yyy ery yy Ye yy vi Start 2 inteme O3 Window F SMC 3455 2 Alternatively double click on the Business Element Manager desktop icon A Business Element Manager 12 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 3 You will be presented with the Element Manager interface A Avaya Business Element Manager Network Elements File Edit View Network Session Tools Help A ext d Cut Ba Gopy amp Paste E Web Pag Element Navigation Panel mw J Validate Device y Connect JX Delete 10 1 1 2 10 1 1 66 200 30 30 30 73 200 30 30 51 BCM Chester 200 30 30 77 TEST BCM50 R6 200 30 30 80 4 Open the Network Elements folder and select the IP Address of the BCM A Avaya Business Element Manager Network Elements 200 30 30 80 Fie Edit View Network Session Tools Help fp Exit Se Cut ts Copy E Paste Web Page J Validate Device K Connect 9X Delete Network Elements Connection Information F 10 1 1 2 10 1 1 66 IP Address 200 30 30 80 200 30 30 30 73 User ID nnadmin 200 30 30 51 Password XELLE BCM Chester Inventory Information 200 30 30 80 System Name BCM50b System Description BCM50b System Software Version 10 0 1 00 107 5 Enter the User Name of the BCM in the User Name field by de
5. DA Network Configuration Hostname slnk 2be4c Address 0 0 0 0 Ethernet Address fixed 00 90 7A 02 BE 4C IP Address NONE Hostname slnk 2be4c Subnet Mask NONE Default Gateway NONE SYP II TFTP Download Master NONE Primary DNS Server NONE Secondary DNS Server NONE DNS Domain NONE WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Maintenance Lock y Enter Change SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 04 36 Auto detect 9600 8 N 1 22 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 3 Highlight the individual headings and press the Enter key to make the required changes Configure the parameters as per the following steps 4 IP Address Enter the complete IP address for the WLAN IP Telephony Manager 2245 including digits and periods In the example below the 2245 Telephony Manager has been given an IP address of 20 20 20 45 Network Configuration Hostname slnk 2be4cl Address 0 0 0 0 Hostname Subnet Mask Default Gatew SVP II TFTP Decmtaed Master Primary DNS Server Secondary DNS Server Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Maintenance Lock Enter Change S Sendfll ESC Exit Use Arrow Keys to Move Cursor Connected 00 05 13 futodetet 96008 1 5FOU CAPS uM Capture Prnt echo 5 Hostname Change the hostname of this 2245 if desired Hostname is for identification purposes only 6
6. Passphrase Direct Entry 44 NN40011 038 Issue 1 2 BCM RIs 6 0 WLAN IP Telephony Configuration Admin Menu 2 Level 3 Level 4 Level 5 Level Option WPA2 PSK Passphrase Direct Entry VPN VPN Server VPN Client Static IP IKE Mode Config Phase 1 ISAKMP Mode Authentication Diffie Hellman Auth Hash Encryption Local ID Lifetime sec Options Phase 2 ESP Auth Hash ESP Encryption Remote Network Lifetime sec Reg Domain None Transmit Power Maximum 50 mW 30 mW 20 mW 15 mW 10 mw 5 mW Diagnostics Run Site Survey Diagnostic Diagnostics On Mode Diagnostics Off Syslog Mode Disabled Errors Events Full Restore Defaults License Options License Management enables selection of the VoIP protocol that the site is licensed to download and run The UNIStim Protocol to use for the WLAN Handsets 2210 2211 is 010 Any other protocol causes the wireless handset to malfunction After selecting the correct protocol for the site upgrading the firmware for the wireless handsets is recommended Terminal Type Select i2004 for BCM configurations NN4001 1 038 Issue 1 2 BCM Ris 6 0 45 WLAN IP Telephony Configuration Admin PW The optional Admin Password PW controls access to the administration functions in the Admin Menu of the wireless handset Configure the password in each wireless handset for which controlled access is
7. REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Co
8. SC Y Data bits fe x Parity None O YS Stop bits i ff Flow control None d Restore Defaults 3 Press Enter to display the login screen IP 2245 HyperTerminal Dae s3 2 20 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 4 Enter the default login name admin and the default password admin The login name and password are case sensitive IP 2245 HyperTerminal login admin Password 5 The NetLink SVP II System menu appears IP 2245 HyperTerminal File Edit yew Call Transfer Help Ose 55 089 F NetLink SVP II System Hostname slnk 2be4c Address 0 0 0 0 System Status SVP II Configuration Network Configuration Change Password Exit Enter Select X Exit Use Arrow Keys to Move Cursor Auto detect 9600 8 N 1 NN4001 1 038 Issue 1 2 BCM RIs 6 0 21 WLAN IP Telephony Configuration Configuring Network Parameters 1 Use the keyboards up amp down arrows and select Network Configuration from the NetLink SVP II System menu ioixi Ele Edit wew Call Transfer Help Dis 213 olal S NetLink SVP II System Hostname slnk 2be4cl Address 0 0 0 0 System Status SVP IT Configuration Change Password Exit Enter Select K Exit Use Arrow Keys to Move Cursor Connected 00 01 53 Auto detect 19600 8 N 1 SCROLL 2 The Network Configuration screen appears IP 2245 HyperTerminal File Edit View Call Transfer Help Dae s
9. address Bad Network Mask The value of the Remote Network network mask entered in the handset through the menus or the configuration cradle is missing or invalid Enter a valid network mask Bad Payload Type The VPN server is not accepting some of the parameters passed to it by the handset One common instance would be it two handsets try to use the Client IP If the VPN Client IP is statically configured ensure that the address assigned to the handset is unique If using IKE Mode Config ensure that the address entered in the VPN Server configuration for the handset or user is unique Bad Phintl File The handset software download files are incorrect or corrupted Download new software from the Avaya web site Bad Program File The handset software download files are incorrect or corrupted Download new software from the Avaya web site Bad Preshared Key The value of the pre shared key entered in the handset through the menus or configuration cradle is improperly configured Enter a valid pre shared key value For a Contivity VPN server this would be the password Bad Tunneled IP The value of the VPN Client IP address entered in the handset through the menus or the configuration cradle is configured for static IP and is missing Enter a valid client IP address Bad VPN Server IP The VPN Server IP address entered in the handset through the menus or the configuratio
10. all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER
11. connected to the network and completely operational NN4001 1 038 Issue 1 2 BCM RIs 6 0 35 WLAN IP Telephony Configuration e TFTP Server must be available on the network to load the appropriate firmware into the wireless handsets e The ESSID you can get this from the AP installer should be available e The IP addresses of the WLAN IP Telephony Manager 2245 and TFTP server to configure the handsets is required e The battery within the wireless handsets must be fully charged Screen and Button Layout on a 2210 Handset Up Down and Select buttons Enables you to navigate and activate the various menu options Adjusts the speaker and ringer volume Feature and Display soft keys The first of the four soft keys is the Feature soft key which starts or ends a feature The next three soft keys are Display keys which show feature options Power On Start Call key Turns on the handset This key also affects some of the states of the handset Function key Accesses handset functions when in active idle state The Function key also provides access to the User Option menu in the standby state Display Soft Keys Power on Start Call Functio Headset Jack Earpiece Menu Power off End Call Line Microphone Menu key Displays the full description of the Display soft keys abbreviations and accesses the handset features Power Off End Call key Ends an active call and turn
12. desired Wireless handsets are shipped without an Admin password IP Address menu There are two modes in which the wireless handset can operate DHCP enabled or Static IP Select the mode for operation from the IP Address menu e Use DHCP to assign an IP address each time the wireless handset is turned on If DHCP is enabled the wireless handset also receives all other IP address configurations from DHCP e Static IP allows a fixed IP address to be manually configured If this option is selected the wireless handset prompts for the IP addresses of each configurable network component When entering IP addresses enter the digits only including leading zeroes No periods are required e Regardless of the mode in which the wireless handset is operating the following components must be configured O Phone IP The IP address of the wireless handset This is automatically assigned if DHCP is used If using Static IP configuration obtain a unique IP address for each wireless handset from the network administrator SVP Server IP The IP address of the master of the WLAN IP Telephony Manager 2245 group If using Static IP configuration this is simply the IP address of the WLAN IP Telephony Manager 2245 The WLAN IP Telephony Manager 2245 must be statically configured to have a permanent IP address Server 1 IP The published IP address of the BCM If the wireless handset is using static IP address configuration enter the published IP a
13. that transfers firmware updates to the 2245 ese roeren E Ele Edt Yew Cal Iransfer Hep Dls a13 aa Network Configuration Hostname slnk02be4cl Address 0 0 0 0 Ethernet Address fixed 00 90 7A 02 C0 54 IP Address 20 20 20 45 Hostname slnk 2be4cl Subnet Mask 299 209 299 8 Default Gateway SVP II TFTP Download Master Primary DNS Server Secondary DNS Server DNS Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Maintenance Lock Enter Change S Sendfll ESC Exit Use Arrow Keys to Move Cursor Connected 00 08 58 Autodetect 9600841 24 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 9 Primary DNS Server Secondary DNS Server DNS Domain Used to configure DNS Obtain the settings from the network administrator Optionally enter DHCP This enables the DHCP client in the 2245 to attempt to automatically obtain a valid IP address from the DHCP Server The DHCP setting is only valid when the IP address is obtained from DHCP SVP HyperTerminal 0 x File Edt Yiew Cal Transfer Help Blas 213 cls Network Configuration Hostname slnk 2be4cl Address 0 0 0 0 Ethernet Address fixed 00 90 7A 02 C0 54 dress 20 20 20 45 Hostname slnk 2be4cl Subnet Mask 259 259 255 0 Default Gateway NONE Do oad Beary DNS Server Secondary DNS Server DNS Domain WINS Server NON Workgroup WORKGROUP Syslog Server NONE Maintenance Lock Enter
14. the WLAN IP Telephony Manager 2245 over the screws until the WLAN IP Telephony Manager 2245 drops into place in the keyhole openings of the flange 4 Tighten screws fully Rack Mounting The rack mount kit is designed for mounting the WLAN IP Telephony Manager 2245 in a standard 19 inch rack The following equipment is required and supplied 1 Mounting plates two plates are required for the WLAN IP Telephony Manager 2245 to be mounted 2 Screws four rack mount screws are required for each WLAN IP Telephony Manager 2245 to be mounted To Rack Mount the WLAN IP Telephony Manager 2245 1 Remove the corner screws from the WLAN IP Telephony Manager 2245 2 Screw the U shaped end round screw holes of the two mounting plates to the WLAN IP Telephony Manager 2245 3 Screw the other end of the two mounting plates oblong screw holes to the rack 10 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 4 Repeat steps 1 3 for each additional WLAN IP Telephony Manager 2245 The mounting plate is designed to provide the correct minimum spacing between units When mounting multiple units stack the units in the rack as closely as possible Connecting the WLAN IP Telephony Manager 2245 to the LAN and Power up Procedure The WLAN IP Telephony Manager 2245 can now be connected to the LAN 1 To connect to the LAN insert a RJ 45 cable to the Network Port of the WLAN IP Telephony Manager 2245 This cable shoul
15. 0011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration e WPA PSK Wi Fi Protected Access WPA using Pre Shared Key PSK provides enhanced security and can be used if supported by the APs e Select one of the following options Passphrase enter a passphrase The passphrase can be from 1 to 63 ASCII characters or 64 hexadecimal digits Do not choose a simple word because password cracking programs can easily extract the key and gain illict access to the system Example admin2floor4WPA is DEPLOYED_SECURE Direct Entry enter a pre shared key code hexadecimal number WPA2 PSK WPA2 with PSK provides enhanced security over WPA PSK and can be used if supported by the APs Select one of the following options e Passphrase enter a passphrase The passphrase can be from 1 to 63 ASCII characters or 64 hexadecimal digits Do not choose a simple word because password cracking programs can easily extract the key and gain illict access to the system e Example why2fear4WPA2 is DEPLOYED_HERE e Direct Entry enter a pre shared key code hexadecimal number Regulatory Domain The Regulatory Domain defaults to North America on the wireless handset display To change the domain press LINE and then enter the digits that represent the domain of the site Both digits must be entered The following are domain digits 01 North America 02 Europe except Spain and France and Japan 04 Spain 05 France Site Survey mod
16. 11 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration WLAN Handset Error M SSaQ S ccccceceeeeeeeeeneeeeeeeeeeeeeeeeeeaeees 50 Avaya Documentation LINKS cceeeeeeeeeeeeeeeeeeeeeeees 58 NN4001 1 038 Issue 1 2 BCM RIs 6 0 5 WLAN IP Telephony Configuration WLAN IP Telephony Configuration Overview A Wireless LAN WLAN refers to a computer Local Area Network that has wireless components It is also referred to as WiFi Wireless Fidelity and is a standard that allows computer devices to connect to a network literally without wires WLAN IP Telephony is the ability to send voice packets across the existing Wireless LAN Computer network so it is sharing the same bandwidth and connections as the Data Traffic WLAN IP Telephony is a wireless mobility solution which uses the 802 11b wireless platform The Wireless Local Area Network Handsets 2210 2211 2212 operate over an 802 11b wireless Ethernet LAN providing users a wireless Voice over IP VoIP solution To be able to connect to the Business Communications Manager BCM the WLAN IP Telephony Handsets must be supplied with the IP Address of the WLAN IP Telephony Manager 2245 and optionally a Trivial File Transfer Protocol TFTP Server The WLAN Handsets accept IP Address configuration parameters either from manual configuration or from a Dynamic Host Configuration Protocol DHCP Server DHCP automatic discovery mode provides the WLAN IP Telephon
17. 5 Auto detect 9600 8 N 1 Capture Print echo 32 NN4001 1 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 9 Ethernet link This should be left as auto negotiate unless there is a specific need to specify the link speed SYP HyperTerminal l la x File Edt yew Call Transfer Help Dis 213 cls To change the Ethernet link select the link press SVP II Configuration Hostname slnk 2be4cl Address 0 0 0 0 Phones per Access Point So enter The Ethernet link jutomatic SVP II Master 20 20 20 45 First Alias IP Address 20 20 20 25 can be set as required Last Alias IP Address 20 20 20 30 SVP IT Mode Netlink IP Ethernet link MERAS System Locked Maintenance Lock Inactivity Timeout min 20 eset Reset all SVP servers Ethernet Link Menu Hostname slnk 2be4cl Address 0 Enter Change S SendAll ESC Exit Use f auto negotiate 10mbps half duplex 10mbps full duplex ANAMI f Eer Connected 00 22 25 Auto detect 19600 6 N 1 prou s NM Capture Enter Select ESC Exit Use Arrow Keys to Move Cursor Connected 00 23 35 autodetect 96006 N 1 SOU C5 IMUM Conture Print ect 10 System Locked Use this option to allow the system to enter a maintenance state The default is N No Select Y Yes to prevent any new calls from starting Enter N to restore normal operation IP 2245 HyperTerminal File Ed
18. AVAYA BCM RIs 6 0 WLAN IP Telephony Configuration Task Based Guide WLAN IP Telephony Configuration Copyright 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work
19. Change S SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 08 58 Auto detect 9600 8 N 1 SCROLL CAPS NUM 10 WINS Server The IP address of the Windows Name Services WINS Server Obtain the settings from the network administrator Optionally enter DHCP As with DNS this enables the DHCP client in the 2245 to attempt to automatically obtain a valid IP address from the DHCP Server When WINS is configured the 2245 can translate hostnames to IP addresses This means that using Telnet the 2245 can be accessed using its hostname rather than its IP address SYP HyperTerminal 5 xj File Ede View Cal Transfer Help Ole al 3 cl l Network Configuration Hostname slnk 2be4cl Address 0 0 0 8 Ethernet Address fixed 00 90 7A 02 C0 54 Address 20 20 20 45 Hostname slnk 2be4cl Subnet Mask 259 259 259 0 Default Gate NONE SVP II TRIP Dowload Master MEYER Primary DNS Server NONE Secondary DNS Server NONE Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Maintenance Lock Enter Change S SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 08 58 Auto detect 9600 8 N 1 NN4001 1 038 Issue 1 2 BCM RIs 6 0 25 WLAN IP Telephony Configuration 11 12 Syslog Server The IP address of the server where the system logs are written for the WLAN IP Telephony Manager 2245 If a Syslog Server is configured a message is sent to the Syslog Server when an alarm
20. DO NOT POWER OFF The wireless handset is in a critical section of the software update None Do not remove the battery or attempt to power off the phone while this message is displayed Doing so may require the wireless handset to be returned to Avaya to be recovered Duplicate IP The wireless handset has If using DHCP check that the detected another device with its DHCP server is properly same IP address configured to avoid duplicate addresses If using Static IP check that the wireless handset was assigned a unique address Erase Failed Download process failed to Operation will retry but may erase the memory in the wireless handset eventually report the error int error OF Power cycle the wireless handset Erasing memory The wireless handset has determined that a download should occur and is erasing the current software from memory None When the progress bar fills the display line the erase operation is complete Note Do not turn the handset off during this operation Files Too Big The handset software download files are incorrect or corrupted Download new software from the Avaya site Flash Config Error Handset internal configuration is corrupt Perform the Restore Defaults operation from the administrator menu and reprogram Internal Err The wireless handset has detected a fault from which it cannot recover OE Error while writing the Flas
21. Defaults Down Cok gt Exit 1 Press the UP or DOWN arrow keys left side buttons to scroll through the menu options 2 Press SELECT middle button on the left side to edit or select an option OR the soft key indicating OK 3 Press soft key indicating UP to return to the previous menu level 4 Press soft key indicating SAVE to save the setting 40 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 5 Press soft key indicating EXIT to exit the menus 6 An asterisk next to an option indicates that it is selected The following illustrations outline the general procedure to register a WLAN handset Please note that these steps are the minimum that are required Therefore for detailed configuration options please refer to the Full Admin Menu Options section of this guide Registering a Handset 1 With the wireless handset powered OFF simultaneously press and hold the Power On Start Call and Power Off End Call keys 2 Release the Power On Start Call key then release the Power Off End Call key The first option on the Admin Menu appears Press the Up and Down keys on the left side of the set to scroll through the menu options NN4001 1 038 Issue 1 2 BCM Ris 6 0 41 WLAN IP Telephony Configuration License Management 3 License Type 010 is required for handsets to register successfully with the correct VoIP protocol No other licence type is supported as this can cause the phone to ma
22. P Address 0 0 0 0 SVP II Hode Netlink IP Ethernet link auto negotiate System Locked N Haintenance Lock Inactivity Timeout min 20 e Reset all SVP servers Enter Change S SendA11 1 ESC Exit Use Arrow Keys to Move Cursor Connected 00 12 25 Ako detect 9600 8 N 1 5 802 11 Rate Select Automatic to allow the wireless handset to determine its rate up to 11Mbit s Select 1MB 2MB to limit the transmission rate between the wireless handsets and APs IP 2245 HyperTerminal Fie Edit Yiew Call Transfer Help De 323 028 ff SVP II Configuration Hostname slnk 2be4c Address 0 0 0 0 Phones per Access Point 2 8 Rate Automatic lt SVP II Master NONE First Alias IP Address 0 0 0 0 Last Alias IP Address 0 0 0 0 SVP II Mode Netlink IP Ethernet link auto negotiate System Locked N Maintenance Lock Inactivity Timeout min 20 eset Reset all SVP servers Enter Change S SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 12 25 Asko detect 9600 8 N 1 30 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 6 SVP II Master The IP address of the master of the WLAN IP Telephony Manager 2245 group must be identified Select one of the following identification options i Enter the IP address of the master of the 2245 in each 2245 group Include the periods used in the IP address ii Enter DHCP Ensure that the IP address of the master 2245 has been co
23. P Telephony Manager 2245 NN4001 1 038 Issue 1 2 BCM RIs 6 0 15 WLAN IP Telephony Configuration 3 In the Avaya WLAN Handsets Settings portion of the screen enter the IP address of the TFTP Server in the TFTP Server field 4 Then enter the IP address of the WLAN IP Telephony Manager 2245 in the associated field 16 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration Licensing on the Business Communications Manager BCM You will need to ensure that valid licence files for IP Clients WLAN handsets have been added to the BCM 1 From within Element Manager select the Configuration tab and open the System folder Then select the Keycodes link 2 Check that there are adequate seats for the IP Clients These will be used by the WLAN handsets If there are not adequate licences available then a key code file will have to be obtained from Avaya and loaded on to the BCM system Please refer to the Business Communications Manager 450 50 System Start Up Guide for details of how to load a licence file Task Navigation Panel Configuration Administration pA Welcome System ID 0011F9E61854 Sequence 7 System i Identification Key Type 3 Date Stamp 2010 07 19 Date and Time Region Global SW Version Avaya BCM50 Release 6 a OP Subsystem Feature licenses i Telephony Regions 4 Administrator Access H Resources H Telephony H Data Se
24. SVP II System Hostname slnk 2be4c Address 0 0 0 0 System Status SVP II Configuration Network Configuration Change Password Exit Enter Select X Exit Use Arrow Keys to Move Cursor Connected 00 12 14 Auto detect 9600 8 N 1 2 The SVP Il Configuration screen will be displayed IP 2245 HyperTerminal File Edit View Call Transfer Help De 5533 DS g SYVP II Configuration Hostname slnk 2be4c Address 0 0 0 0 Phones per Access Point 3 Automatic First Alias TP Address Last Alias IP Address SYP II Mode Netlink IP Ethernet link auto negotiate System Locked N Maintenance Lock Y Inactivity Timeout min 20 ese Reset all SYP servers Enter Change SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 12 25 Auto detect 9600 8 N 1 NN4001 1 038 Issue 1 2 BCM RIs 6 0 29 WLAN IP Telephony Configuration 3 Configure the following fields with information provided by the network administrator 4 Phones per Access Point Enter the number of simultaneous calls supported for the type of AP This limits the number of calls per Access Point ensuring adequate bandwidth availability for voice and data transmissions IP 2245 HyperTerminal Fie Edit Yiew Cal Transfer Help 3 028 E De SVP II Configuration Hostname slnk 2be4c Address 0 0 0 0 Phones per Access Point e 802 11 Rate Automatic SVP II Haster NONE First Alias IP Address 0 0 0 0 Last Alias I
25. Subnet mask Enter the subnet mask for the 2245 SVP HyperTe EEEE Dls 13 ala s etwork Configuration Hostname Teineadbetel Address 0 0 0 0 Ethernet Address fixed 68 90 7A 62 CO 54 dress 20 20 20 45 Hostname slnk 2be4cl Subnet Mask Default Gate SVP II TFTP Ronnload Master Primary DNS Server Secondary DNS Server Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Maintenance Lock Enter Change S SendAll ESC Exit Use Arrow Keys to Move Cursor NN4001 1 038 Issue 1 2 BCM RIs 6 0 23 WLAN IP Telephony Configuration 7 Default Gateway Enter the default gateway for this particular subnet that the 2245 Telephony Manager resides on Network Configuration Hostname slnk 2be4cl Address 0 0 0 0 Ethernet Address fixed 00 98 7A 02 CO 54 IP Address 20 20 20 45 Hostname slnk 2be4cl NONE Subnet Mask Default Gateway SVP II TFTP Download Master Primary DNS Server Secondary DNS Server DNS Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Maintenance Lock Enter Change S SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 06 32 auto detect 96006 N 1 SFOU CS juM Capus Prnt echo p 8 SVP II TFTP Download Master Enter the IP address of the TFTP Server where the firmware update files are saved Enter one of the following i NONE disables this function ii The TFTP server IP address IP address of the TFTP Server
26. WEP settings in the handset match those in the APs Incorrect Security settings Verify that all the Security setting in the AP No Net Found XXXXXXXXXXXX yy x x AP MAC address yy AP signal strength Handset cannot find a suitable Check the AP and handset network settings such as ESSID Security Reg domain 54 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration Message Description Action AP displays the MAC address and signal strength of the best non suitable AP found and Tx power Ensure that the APs are configured per Configuration Note Try Site Survey mode to determine a more specific cause No PBX Response The wireless handset tried to send a message to the Call Server and failed to get a response Verify the Call Server is operational and connected to the network No Proposal The handset and the VPN server could not agree on a set of configuration parameters Check that the Diffie Hellman group phase 1and phase 2 hashes and the encryption algorithms configured on the handset are acceptable to the VPN server No Reg Domain Regulatory Domain not set Configure the Regulatory Domain of the handset No SVP IP The wireless handset is configured for static IP as opposed to use DHCP and no valid WLAN IP Telephony Manager 2245 address has been entered Enter a valid WLAN IP Telepho
27. anager 2245 acts as a proxy for every wireless handset This means that except for the initial DHCP allocation for example from the BCM and TFTP firmware check sessions from a TFTP PC the handsets only communicate with the WLAN IP Telephony Manager 2245 Each WLAN IP Telephony Manager 2245 is configured with an IP address with which all of the wireless handsets communicate In addition each WLAN IP Telephony Manager 2245 is configured with a pool of alias IP addresses When a wireless handset registers with a WLAN IP Telephony Manager 2245 the wireless handset is assigned one of the alias IP addresses from the pool All communication between this WLAN IP Telephony Manager 2245 and other devices TPS IP Phones gateways and other wireless handsets is always completed through its pool of alias IP address that it can assign to these devices Therefore the WLAN IP Telephony Manager 2245 acts in a similar way to NAT Network Address Translation The number of simultaneous calls that can be supported by compatible access points can also be configured All of these settings can be configured from the SVP Il Configuration interface 28 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 1 Select SVP II Configuration from the NetLink SVP II System menu to configure additional settings for WLAN IP Telephony Manager 2245 IP 2245 HyperTerminal Eile Edit View Call Transfer Help De 23 0S g NetLink
28. art of the material may be reproduced in any form without the prior written permission of a duly authorised representative of ITEL NN4001 1 038 Issue 1 2 BCM Ris 6 0 3 WLAN IP Telephony Configuration Table of Contents WLAN IP Telephony Configuration ssseee 6 WSR VOW ores eae at ce sseotceptcuetcuaheuavatetcepte ketene reyet cue kg aat 6 Required Information Equipment ccccceceeceeeeeeeeeeeeeeeeeeeeneees 7 Fow CONGUE ec scectsed vec eadsteen E a A E teetiaetses 8 WLAN IP Telephony Manager 2245 00 cceceeeeeeeeeneeeeeeeeeeeeeeeeeneeees 9 Rack mounting the WLAN IP Telephony Manager 2245 9 Wall MOUNTING rrrearasa npn a ei E aE evel a 10 RRaCk MOUNtING ecra e aa e e E a 10 To Rack Mount the WLAN IP Telephony Manager 2245 seeen 10 Connecting the WLAN IP Telephony Manager 2245 to the LAN and Power UP Fr cedUrS oien aA a ARAE T E A R 11 IASTANAUOM ssc a a aaa a ares E a A aE AAA EIRA 12 Accessing Business Element Manager sssssessssssirssesirssrsrrssrerrssrrrnssrerrssns 12 Business Communications Manager Parameters ceeee 15 2245 WLAN Telephony Server IP Address and TFTP Server Parameters 15 Licensing on the Business Communications Manager BCM 17 IP Terminals Registration riire ear ana AT EEE ANERE ETE 18 Connecting to the WLAN IP Telephony Manager 2245 19 Connecting through a Serial POFt eccceeeseeeeeeeceeeeeeeaeeeeaeeseeeeeseaeeeteaeenen
29. d also be connected to a port on a Ethernet Switch 2 To power the WLAN IP Telephony Manager 2245 insert the AC power adapter into the PWR jack of the WLAN IP Telephony Manager 2245 Then plug the AC Adaptor into a 110vAC outlet NN4001 1 038 Issue 1 2 BCM RIs 6 0 11 WLAN IP Telephony Configuration Installation Accessing Business Element Manager Element Manager is required to perform some of the BCM s configuration in relation to WLAN IP Telephony If not installed please refer to the Installing Business Element Manager section of the Business Element Manager Guide 1 To access the Business Element Manager application from the Start Menu navigate to Start Programs Avaya Business Communications Manager Business Element Manager M ave 9 0 Ey Viewer Centalinc e E Uninstall M BOM Dial by Name 2 0 E WebEx Recorder amp Player an Camtasia Studio 2 E Windows Live Camtasia Studio 6 A Acrobat_com IE Canon Printer Uninstaller BB Adobe Reader 9 I Canon Utilities A Audacity E Citrix IE ClarifycRM12 0 IE Computer Associates Dia FileZilla FTP Client an Games I HDView 5 0 HP E HP CD Labeler 11 gt E Microsoft ASP NET 2 0 AJAX Extensions an Microsoft Office ian gt 2 f 2 Settings gt F Microsoft Office Live Meeting 2007 2 E Microsoft SQL Server 2005 3 ol Ge E Mozila Firefox g o Help and Support a pA J Run 2 Quicktime uw 28 Quote Tool BC
30. ddress of the BCM If the WLAN handset is using DHCP the DHCP Server must be configured to provide the published IP address and UDP port number of the BCM Server 1 Port The UDP port number used by the wireless handset to contact the LTPS Node Connect Service to request registration with the BCM If the wireless handset is using static IP address configuration enter port number 7000 TFTP Server IP The IP address of the TFTP Server on the network that holds firmware images for updating the wireless handsets If this feature is configured not set to 0 0 0 0 or 255 255 255 255 either through Static IP configuration through using DHCP option 66 TFTP Server or the Boot server next server siaddr field the wireless handset checks for different 46 NN40011 038 Issue 1 2 BCM RIs 6 0 WLAN IP Telephony Configuration ESSID firmware each time it is powered on or comes back into range of the network This check takes only a short time and ensures that all wireless handsets in the network are kept up to date with the same version of firmware o OAI Server IP The IP address of the WLAN Application Gateway 2246 if using If using Static IP configuration this is simply the IP address of the WLAN Application Gateway 2246 If DHCP is being used the wireless handset tries DHCP option 152 o Default Gateway and Subnet Mask Used to identify subnets when using a complex network which includes routers Both of these fields mus
31. e Site Survey Mode is used to check the signal strength from APs Site Survey Mode must be set to 10 to make a connection When Site Survey Mode is selected the wireless handset remains in this mode until it is powered off During configuration press the right arrow to skip this mode Restore Defaults The Restore Defaults option resets all user and administrative parameters to their factory defaults During configuration press the right arrow to skip this mode NN4001 1 038 Issue 1 2 BCM RIs 6 0 49 WLAN IP Telephony Configuration Configuring the idle state display When the set is in the idle state it displays Ext it is recommended that you configure this display to show the Directory Number DN of the handset To configure this display place the set in the idle state 1 Press the FCN key 2 Select Extension from the menu using the up and down arrow buttons on the left of the set 3 Press OK A screen appears 4 Enter the DN under New Ext on this screen WLAN Handset Error Messages Messages can be displayed on the wireless handset that provide information regarding the handset communication status with the Access Point and the BCM The following table contains information regarding the messages that may be displayed the description of the message and the action to follow Message Description Action 3 chirps Wireless handset is not able to communicate with the best AP probably becau
32. eeees 20 Configuring Network Parameters ccccceceeeeeeeeceeeeeseaeeeeeeeseeeeeeeaeeesaeeeeneeee 22 Configuring the SVP U ccceceeeeeeeeeeeeeeneeeeaeeeeeeeseeeesaaeeeeaeeseeeeeseaeeeteaeeeeneeee 28 Downloading the WLAN IP Telephony handset firmware 35 Pre download Checklist cccccecceecceceeeeeeeeeeeeeeeceeeeseaeeeeaeeseeeeeseaeeeseaeeseeeeeaes 35 Screen and Button Layout on a 2210 HandsSet ccccccecsesceeessesteeesseeeees 36 Downloading the firmware eccceeeeeeceeeeeneeeeeenaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeenaeeeeseaaes 36 Admin Menus and Registration of WLAN Handsets 08 37 Accessing the Main Admin MenusS ccccceeeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeeaeeeeeeaaes 38 Phone Contig MONUS tesceceteeeitsceet oninu aaa aa a aaaea aa naai ai 38 Network Contig MenNUS sii emetre e rnaen gies beesertaiehs ii aaea aa AAS EKE EAEE aSa 39 Diagnostics MENU erinan enS eA E ASEAN A EEA EERE 40 Registering the WLAN Handsets cccccceeeeseceeeeeeeeeeeeeeeeenees 40 General Navigation cceccccceceeeseeeeeeeeeeeneeeeaeeeeeeeseeeesaaeeseaeeseneeessaeeesaeeseneeees 40 Registering a Handset 00 ccceeeececeeeenneeeeeenaeeeeeeaeeeeeeaaeeeeeeaaeeeeeeaeeeeeenaeeeeseaaes 41 Full Admin Menu options cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 44 Configuring the idle state display ecccccceeeeeeeeeeeeeeeeeeeeeeseeeeeseeeesaeeeeneeee 50 4 NN400
33. fault this is nnadmin Then enter the Password in the Password field by default the password is PlsChgMe Click the Connect button NN4001 1 038 Issue 1 2 BCM RIs 6 0 13 WLAN IP Telephony Configuration 6 A warning screen will appear read the warning and click OK A Confirm x WARNING This computer system and network is PRIVATE and PROPRIETARY and may only be accessed by authorized users Unauthorized use of this computer system or network is strictly prohibited and may be subject to criminal prosecution employee discipline up to and including discharge or the termination of vendor service contracts The owner or its agents may monitor any activity or communication on the computer system or network The owner or its agents may retrieve any information stored within the computer system or network Users should have no expectation of privacy as to any communication on or information xl 7 You will be presented with the Element Manager interface A Avaya Business Element Manager 200 30 30 80 Z 5 o ie e a a SOS Pex cut Ga Copy E Paste WebPage of Validate Device YM decomect E Refresh Autozefresh Account Notifications 200 30 30 30 73 a E Administrator Access 200 30 30 51 z OR e moway E Teshony TEST BCMSO RE ii Gme t 2 User ID nnadmin Telset user ID 738662 Last successful login 2010 07 01 09 42 14 NN40011 038 Issue
34. ftware versions BCM systems with 3 6 or earlier software versions must be upgraded to support the handsets BCM50 Release 2 or later will support WLAN IP Telephony BCM450 Release 1 or later will also support WLAN IP Telephony A TFTP Server is required to distribute firmware to the WLAN Handsets and WLAN IP Telephony Manager 2245 It can reside on a different subnet than the BCM and APs The TFTP Server can be located on either side of the firewall Telephony Programming must be completed on the BCM IP Clients keycode must be installed on the BCM IP Terminal Registration must be enabled on the BCM A range of IP Addresses is required to be assigned to each handset for recognition by the BCM A range of additional IP Addresses is required to be assigned to each handset by the WLAN IP Telephony Manager 2245 NN4001 1 038 Issue 1 2 BCM Ris 6 0 7 Distributes firmware to the wireless Spectralink WLAN IP Telephony Manager 2245 manages IP telephony network traffic on the WLAN system It provides a QoS mechanism AP bandwidth management and efficient Radio WLAN IP Telephony Configuration Flow Chart The flow chart below shows a recommended order for configuring WLAN IP Telephony Install the WLAN IP Telephony Download the firmware to the Manager 2245 refer to the WLAN WLAN Handsets refer to the IP Telephony Manager 2245 Downloading the WLAN section of this guide Handset handset firmware section of this guide Con
35. ge flashfs unchanged Entering zuymlinux F0080200 FeO8B3D8 00180000 00188108 00180214 00180230 relocated to 0018F100 0018F11C Zimage at F0090200 FOBEGD41 avail ram 00190000 01000000 Linux PPC load root dev flash5 ro flash 128 128 128 128 512 7168 8192 Uncompressing Linux done Now booting the kernel Linux version 2 2 14 gcolvin FSLK gcc version 2 95 2 19991830 2 95 3 prerele ase franzo 6 Fri Feb 20 14 46 15 MST 2004 Boot arguments root dev flashS ro flash 128 128 128 128 512 7168 8192 time_init decrementer frequency 300000000 60 Calibrating delay loop _ Connected 00 34 44 lauto detect 9600 8 N l 14 Reset all SVP servers If this option is selected all WLAN IP Telephony Managers 2245 on the subnet are reset Note You should always reset the WLAN IP Telephony Manager 2245 in order to save the configuration parameters Downloading the WLAN IP Telephony handset firmware All WLAN Handsets 2210 2211 are shipped with a generic firmware load that allows them to associate to a WLAN and download their functional firmware from a TFTP Server The wireless handsets do not function properly without downloading their appropriate firmware Pre download Checklist The following requirements must be met to download firmware e Wireless LAN must be properly configured and operational through the use of 802 11b SVP compliant wireless APs e The WLAN IP Telephony Manager 2245 must be
36. h return handset to factory OF No functional code contact Avaya Technical Support Record the error code so it can be reported Turn the wireless handset off then on again If error persists try registering a different wireless handset to this telephone port If error still persists contact Avaya Technical Support and report the error NN4001 1 038 Issue 1 2 BCM RIs 6 0 53 WLAN IP Telephony Configuration Message Description Action Multiple SVP Svr y y WLAN IP Telephony Happens if the handset has yyy Yyy YYy Yyy Manager 2245 IP address been reconfigured to use a Handset received responses different WLAN IP Telephony from multiple WLAN IP Manager 2245 and then Telephony Managers 2245 powered down before the displays the IP address of one previous server has had time to responding WLAN IP Telephony determine that the handset is no Manager 2245 longer connected to it The problem should correct itself in about 30 seconds Must upgrade SW Handset software is Download new software from the incompatible with the hardware Avaya web site Net Busy xxxxxxxxxxxx x x AP MAC address Handset cannot obtain sufficient bandwidth to support a call displays the MAC of the failing AP Try call again later No DHCP Server Handset is unable to contact the DHCP server Check that DHCP is operational and connected to the WLAN or use Static IP configuration
37. in the handset No ESSID Attempted to run the site survey application without an ESSID set Let the handset come completely up Statically configure an ESSID in the Admin menu No Func Code Handset software download files are incorrect or corrupt Reconfigured the handset to gain access to the WLAN and download new code No Host IP Addr The wireless handset is configured for static IP as opposed to use DHCP and no valid host IP address the wireless handset IP address has been entered Enter a valid IP address in the configuration settings or change to use DHCP No IP Address Invalid IP address Check the IP address of the wireless handset and reconfigure if required No Net Access Cannot authenticate associate with AP Verify the AP configuration Verify that all the WEP settings in the handset match those in the APs No Net Found No radio link Verify that the AP is turned on No ESSID Autolearn not supported or incorrect ESSID Verify the ESSID of the wireless LAN and enter or Autolearn it again if required AP does not support appropriate data ranges Check the AP configuration against the AP Configuration Note Out of Range Try getting closer to an AP Check to see if other handsets are working within the same range of an AP If so check the ESSID of the handset incorrect WEP settings Verify that all the
38. ing Code Wireless handset is contacting the TFTP Server to determine if it has a newer version of software that should be downloaded None This message should only last for approximately one second If message remains displayed power off and contact Avaya Technical Support CRC Code Error The software that has been TFTP downloaded has a bad Cyclical Redundancy Code CRC check Try the download again It is possible the software was corrupted during download If the error repeats check that the download image on the TFTP Server is not corrupted Code Mismatch The software loaded into the wireless handset is incorrect for this model of telephone Verify that the License Management value is correct Replace the software image on the TFTP server with software that is correct for the handset model DCA Timeout The handset has detected a fault from which it cannot recover possibly due to a failure to acquire any network Turn the handset off then on again If the error persists contact Avaya Technical Support and report the error DHCP Error 1 5 DHCP Error 1 The wireless handset cannot locate a DHCP server It will try every 4 seconds until a server is located DHCP Error 2 The wireless handset has not received a response from the DHCP server to a request for an IP address It will retry until a DHCP server is found DHCP Error 3 The server refuses to lease the
39. is generated Enter one of the following iii NONE disables this function iv The IP address of the Syslog Server SVP HyperTerminal IB x Fille Edt Wew Cal Transfer Help Ole 213 cls l Network Configuration Hostname slnk 2be4cl Address 0 0 0 0 Ethernet Address fixed 00 90 7A 02 C0 54 IP Address 20 20 20 45 Hostname slnk 2be4cl Subnet Mask 299 299 299 0 Pe Gate NONE SY P IT IFIP Dowload Master 20 20 20 10 Primary DNS Server NONE Secondary DNS Server Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE lt Maintenance Lock Enter Change SendfAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 08 58 Auto detect 9600 8 N t SCROLL caps Num Capture Print echo Maintenance Lock indicates if the WLAN IP Telephony Manager 2245 is in Maintenance Lock mode SYP HyperTerminal 5 x Ele Edt Wew Cal Transfer Help Djs al 3 cla Network Configuration Hostname slnk 2be4cl Address 0 0 0 0 Ethernet Address fixed 00 90 7A 02 C0 54 IP Address 20 20 20 45 Hostname slnk 2be4cl Subnet Mask 259 259 255 0 Default Gateway NONE SVP II TFTP Download Master Primary DNS Server Secondary DNS Server DNS Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Haintenance Lock y Enter Change S SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 08 58 Auto detect 9600 8 N 1 SCROLL CAPS f Capture Print ech
40. ive an security settings authentication response from the Ensure that the AP is configured AP displays the MAC of the per Configuration Note Try failing AP another AP 50 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration Message Description Action Bad Code Type xx Expected Code Type yy xx yy software license types Handset software does not match the current handset license selection Download new software from the Avaya web site Bad Config Some needed configuration Check all required wireless parameter has not been set handset configuration parameters for valid settings Bad ESSID The wireless handset is Enter an ESSID in the configured for static ESSID as configuration settings or change opposed to Learn once or to one of the Learn modes Learn always and no ESSID has been entered Bad Local ID The value of the Phase 1 Local Enter a valid ID value ID type entered in the handset through the menus or the configuration cradle is improperly configured Bad Local ID Type The Phase 1 Local ID type entered in the handset through the menus or the configuration cradle is missing or invalid Enter a valid ID type KEY ID is the only valid choice Bad Network IP The value of the Remote Network IP address entered in the handset through the menus or the configuration cradle is missing or invalid Enter a valid remote network IP
41. less handset The status bar increments fully across the wireless handset display for each function that is being performed in the download process Upon completion of the update process the wireless handset re boots with the new firmware 7 Register the wireless handset with the BCM as if it were an IP Phone 2004 8 Properly label the wireless handset with the appropriate extension number 9 For future firmware upgrades simply update the firmware files that are stored on the TFTP Server Each time the wireless handset is powered on it checks with the TFTP Server to ensure it has the proper firmware version It downloads the new firmware when found Admin Menus and Registration of WLAN Handsets Each Wireless handset can be partly administered from the handset itself using an Admin menu structure The Admin menu contains locally stored configuration options for each handset WLAN handset configuration is performed after the WLAN IP Telephony Manager 2245 has been installed and configured The steps to configure a WLAN handset must be performed for each wireless handset Provision the WLAN Handsets 2210 2211 2212 on the BCM system in the same manner as an IP Phone 2004 Ensure you have the BCM firmware download completed before configuring the handsets The Admin Menu contains configuration options that are stored locally on each wireless handset NN4001 1 038 Issue 1 2 BCM RIs 6 0 37 WLAN IP Telephony Configuration E
42. lfunction Up Phone Use these keys to select move Select between options Down Use the right or Left Keys to navigate through the choices 4 gt Ls IP Settings 4 These settings determine the modes in which the WLAN handset can operate i e within a DHCP or Static IP address environments and also which BCM and WLAN Telephony Manager 2245 to register with Selecting Edit will present this screen to any of the options below Use the right or Left Keys to navigate through the choices Use the right or Left Keys to navigate through the choices lt gt 42 NN4001 1 038 Issue 1 2 BCM RIs 6 0 WLAN IP Telephony Configuration ESSID and Regulatory Domain Settings 5 The ESSID setting will allow the handset to be recognised by an Access Point with the same ESSID This can be Learnt or set as a Static Entry The Regulatory domain also needs to be defined for the region that the WLAN handsets will reside This can be entered by selecting the LINE key The ESSID setting will allow the handset to be recognised by the Access Point with the same ESSID This can be Learnt or set as a Static Entry Regulatory Domains 01 North America Press the LINE key to view the Regulatory domain 02 Europe except Spain and France and Japan options 04 Spain 05 France Updating Code 6 The handset will now follow a sequence to update the firmware and register with
43. mponents and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners 2 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright 2010 ITEL All Rights Reserved The copyright in the material belongs to ITEL and no p
44. n cradle is invalid Enter the IP address of the VPN server battery icon Low Battery message and beep Battery Low Low battery In call the battery icon displays and a soft beep is heard when the user is on the wireless handset and the battery charge is low User has 15 30 minutes NN4001 1 038 Issue 1 2 BCM Ris 6 0 51 WLAN IP Telephony Configuration Message Description Action of battery life left The Battery Low message indicates that the battery pack can be changed while the call is still in progress Do not press Power Off End Call Place the call on Hold or Park quickly remove the discharged battery and replace with a charged battery power on the handset and press Power On Start Call to resume the call in progress Not in call The battery icon displays whenever the battery charge is low The message Low Battery and a beep indicate a critically low battery charge when user is not on the wireless handset The wireless handset will not work until the battery pack is charged Battery Failure The battery pack is not functioning Replace the battery pack with a new or confirmed battery pack Only the approved battery pack will work Can t renew DHCP yyy YYY YYY YYY y y DHCP server IP address DHCP server is not responding to the initial renewal attempt Configuration problem Check the IP address configuration in the DHCP server Check
45. nect to the WLAN IP Configure the WLAN Handsets Telephony Manager 2245 refer to refer to the Admin Menus and the Connecting to the WLAN IP Registration of the WLAN Telephony Manager 2245 section Handsets section of this guide of this guide Configure the WLAN IP Telephony Manager 2245 Network settings refer to the Configuring Network Parameters section of this guide Configure the WLAN IP Telephony Manager 2245 SVP II settings refer to the Configuring the SVP II section of this guide 8 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration WLAN IP Telephony Manager 2245 The WLAN IP Telephony Manager 2245 manages IP telephony network traffic on the WLAN system It is required to utilize the 11 Mb s maximum transmission speed available in the handsets The WLAN IP Telephony provides a number of services including a QoS mechanism AP bandwidth management and efficient RF link utilization It also acts as a Proxy for the WLAN Handsets The WLAN IP Telephony Manager 2245 works with the APs to provide QoS on the WLAN All voice packets are encapsulated by the wireless handsets The encapsulated voice packets to and from the wireless handsets are handled by the WLAN IP Telephony Manager 2245 and routed to and from the BCM SpectraLink Voice Priority gives preference to voice packets over data packets on the wireless network increasing the probability that voice packets are transmitted with minimum delay Each
46. nfigured in the DHCP Server and configure the other 2245s to obtain the information from the DHCP Server iii Enter DNS Ensure that the IP address of the master 2245 has been configured in the DNS Server and configure the other 2245s to retrieve this information from the DNS Server In this example an IP address of 20 20 20 45 has been entered for the SVP Il Master SYP HyperTerminal z Elle Edt Wew Cal Transfer Help 5 x Ols 213 cla SYP II Configuration Hostname slnk 2be4cl Address 0 0 0 0 Phones per Access Point J 802 11 Rate Automatic SVP II Master 20 20 20 45 First Alias IP Address 0 0 0 2 Last Alias IP Address 0 0 0 3 SVP II Mode Netlink IP Ethernet link auto negotiate System Locked N Maintenance Lock Inactivity Timeout min 20 es Reset all SVP servers Enter Change S SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 16 56 Auto detect 9600 8 N t NN4001 1 038 Issue 1 2 BCM RIs 6 0 31 WLAN IP Telephony Configuration 7 First Alias IP Address Last Alias IP Address Enter the range of IP addresses that this WLAN IP Telephony Manager 2245 can use when acting as a proxy for the wireless handsets 8 a All alias addresses must be on the same subnet as the 2245 The IP addresses cannot be duplicated on other subnets or 2245s There is no limit to the number of IP addresses that can be assigned but the capacity of each 2245 is 500 wirele
47. nse type is correct replace the software image on the TFTP server with the software that is correct for the handset model NN4001 1 038 Issue 1 2 BCM Ris 6 0 57 WLAN IP Telephony Configuration Avaya Documentation Links e WLAN IP Telephony Installation and Configuration guide 58 NN40011 038 Issue 1 2 BCM Rls 6 0
48. ny Manager 2245 IP address in the wireless handset s configuration setting or change to use DHCP No SVP Response yyy YYY YYY YYY y y SVP Server IP address The handset has lost contact with the WLAN IP Telephony Manager 2245 This may be caused by bad radio reception or a problem with the WLAN IP Telephony Manager 2245 The handset keeps trying to fix the problem for 20 seconds and the message may clear by itself If it does not the handset restarts Report this problem to the system administrator if it keeps happening No SVP Server Wireless handset can t locate WLAN IP Telephony Manager 2245 IP address configuration of WLAN IP Telephony Manager 2245 is wrong or missing WLAN IP Telephony Manager 2245 is not working Check error status screen on WLAN IP Telephony Manager 2245 No LAN connection at the WLAN IP Telephony Manager 2245 Verify WLAN IP Telephony Manager 2245 connection to LAN No SVPServer No DNS Entry The handset was unable to perform DNS lookup for the WLAN IP Telephony Manager 2245 server had no entry for SVP Server The network administrator must verify that a proper IP address has been entered for the SVP Server DHCP option No SVPServer The handset was unable to The network administrator must No DNS IP perform a DNS lookup for the verify proper DHCP server WLAN IP Telephony Manager operation 2245 no IP address for DNS server N
49. o 26 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration 13 SendAll In a scenario that has multiple 2245s the SendAll option is provided to speed configuration and ensure identical settings The S SendAll option enables configuration parameters of the selected field to be sent to every 2245 on the LAN Note SendAll can only be used after the IP address is configured on each 2245 using a serial connection If identical configuration parameters are to be used for all 2245s configure only the IP address and custom hostname if desired on each 2245 using the initial serial connection Then connect through the LAN to this 2245 and use SendAll to transmit identical configuration options of each field to all WLAN IP Telephony Managers 2245 SVP HyperTerminal 4oj x File Edt Yiew Cal Transfer Help Blas 213 scl Network Configuration Hostname slnk 2be4cl Address 0 0 0 0 Ethernet Address fixed 00 90 70 02 C00 54 IP Address 20 20 20 45 Ink 2be4cl Hostname s Subnet Mask 299 299 259 0 Default Gateway SVP II TFTP Download Master Primary DNS Server Secondary DNS Server Domain WINS Server NONE Workgroup WORKGROUP Syslog Server NONE Maintenance Lock y Enter Change SendAll ESC Exit Use Arrow Keys to Move Cursor Connected 00 08 58 Auto detect 9600 amp N ScRo CAPS Num Capture Print eche 14 Reset the WLAN IP Telephony Manager 2245 in o
50. o SW Found A required software component Check that the handset license has not been properly identified type has a corresponding entry in the slink_cfg cfg file Check that the pd11ccc bin and pi110003 bin entries exist under this type in the sInk_cfg cfg No UNIStim DHCP The handset was unable to use DHCP to obtain the server Verify the DHCP server configuration information Verify NN4001 1 038 Issue 1 2 BCM RIs 6 0 55 WLAN IP Telephony Configuration Message Description Action information it needs to start up network connectivity between the handset and the DHCP server RTP Open Failed The handset was unable to open the requested RTP or RTCP socket Reboot the handset If the error repeats contact Avaya Technical Support Select License The correct protocol has not been selected from the license set Using the administrative menus select one license from the license set to allow the wireless handset to download the appropriate software Server Busy Wireless handset is attempting to download from a TFTP Server that is busy downloading other devices and refusing additional downloads None The wireless handset will automatically retry the download every few seconds SVP Service Rej The WLAN IP Telephony Manager 2245 has rejected a request from the wireless handset The wireless handset restarts and attempts to re register with
51. rder to save the configuration parameters 15 Press Esc on the keyboard If the system is in Maintenance Lock you will be prompted to save the configuration enter Y IP 2245 HyperTerminal File Edt View Call Transfer Help De 05 F NetLink SVP II System Hostname slnk 2be4c Address 0 0 0 0 System Status SVP IIT Configuration Network Configuration Change Password xi Enter Select X Exit Use Arrow Keys to Move Cursor Connected 00 12 14 Auto detect 9600 8 N 1 NN4001 1 038 Issue 1 2 BCM RIs 6 0 27 WLAN IP Telephony Configuration 16 The configuration can also be saved by selecting Reset from the SVP ll Configuration screen DOR IP 2245 HyperTerminal SYP II Configuration Hostname slnk 2be4c Address 0 0 0 0 5 Phones per Access Point 802 11 Rate Automatic SVP II Master 10 1 1 220 First Alias IP Address 10 1 1 222 If Maintenance is locked it ast ias ress Pe teen i SVP IT Mode Netlink IP cannot be over ridden Ethernet link System must be rebooted to systen Locked N clear this setting Maintenance Lock y Inactivity Timeout min 20 east 11 SVP S PEKA _ Reset will reboot the 2245 Enter Y to confirm the reset Enter Change S SendAll ESC Exit oe Move Cursor Are You Sure Y N 9600 8 N 1 NUM Connected 00 16 36 Auto detect Configuring the SVP II The WLAN IP Telephony M
52. rvices H Applications NN4001 1 038 Issue 1 2 BCM RIs 6 0 17 WLAN IP Telephony Configuration IP Terminals Registration In order for each of the wireless handset to register as a DN with the BCM system IP Terminal Registration has to be enabled on the BCM itself 1 From within Element Manager select the Configuration tab then open the Resources folder and select the Telephony Resources link Administrator Access Resources Application Resources Media Gateways Port Ranges Telephony Resources IP Trunks i Dial Up Interfaces x 2 H E Telephony Data Services Disable Enable Applications Details for Module Internal IP Sets IP Terminal Global Settings 1p Terminal Details Enable registration JV Default codec Auto Enable global registration password jv Default jitter buffer Auto Global password 6 729 payload size ms 30 Auto assign DNs J G 723 payload size ms jo Play DTMF tone G 711 payload size ms 30 Advertisement logo Avaya Support Remote Worker J7 Discovered Public Address 0 0 0 0 Provisioned Public Addres 7 18 NN4001 1 038 Issue 1 2 BCM RIs 6 0 WLAN IP Telephony Configuration 2 Select the IP Sets tab In the lower details section of the screen ensure that the Enable Registration check box is ticked This will enable regi
53. s off the handset The user must end every call to release system resources and allow the handset to function properly Line key Accesses the Feature menu Need to press this to enter the Regulatory Domain setting Note The 2210 2211 and 2212 have the same screen and button layout Downloading the firmware 1 Download the latest WLAN Handsets 2210 2211 firmware zip file from the Avaya web site 2 Extract the five firmware files from the zip file and place them on the TFTP Server Ensure the TFTP Server is on before completing the following steps 3 If statically assigning IP addresses ensure that the wireless handset IP address TFTP Server IP address Subnet Mask and Default Gateway 36 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration information are accurate in the Admin Menu of the wireless handset If using a DHCP Server ensure that the DHCP options are configured 4 Ensure the wireless handset has properly configured ESSID and Reg Domain Information within the Admin Menu If broadcast ESSIDs are accepted at the APs the handset automatically learns the ESSID information when powering on 5 Using the Admin Menu on the wireless handset ensure the License Management menu option is set to 010 This ensures the handset will check for the proper UNIStim firmware files each time it powers on 6 Power on the wireless handset The firmware now downloads to the wire
54. s handset until the ESSID option is reselected Learn Always Allows the wireless handset to automatically learn the ESSID at each power on or loss of contact with the wireless LAN out of range This may be useful if the wireless handset will be used at more than one site NN4001 1 038 Issue 1 2 BCM Ris 6 0 47 WLAN IP Telephony Configuration e Static Entry If the APs do not accept Broadcast ESSID or if there are overlapping wireless systems in use at the site enter the correct ESSID manually Security The following are the security options e None disables any 802 11 encryption or security authentication e WEP Wired Equivalent Privacy a wireless encryption protocol that encrypts data frames on the wireless medium providing greater security in the wireless network If WEP Encryption is required at this site each wireless handset must be configured to correspond with the encryption protocol set up in the Access Point s Therefore the Network Administrator would have to provide the correct security details Set each of the following options to match exactly the settings in the APs Authentication Open System or Shared Key WEP WEP Off or WEP On Key Information scroll through the options Default Key enter the pre shared key number specified for use by the wireless handsets This will be 1 to 4 e Key Length select either 40 bit or 128 bit depending on the key length specified for use at this
55. se that AP has no bandwidth available None This is only a warning The call will handoff to the best AP once it becomes available Address Mismatch Wireless handset software download files are incorrect or corrupted Download new software from the Avaya web site ASSERT xxx c Line yyy The handset has detected a fault from which it cannot recover Record the error information so that it can be reported Turn the handset off then on again If error persists try registering a different handset to this telephone port Assoc Failed XXXXXXXXXXXX x x AP MAC address Handset association was refused by the AP displays the MAC of the failing AP Check the handset and AP security settings Ensure that the AP is configured per Configuration Note Try another AP Assoc Timeout x x AP MAC address Check the handset and AP XXXXXXXXXXXX Handset did not receive an security settings association response from the Ensure that the AP is configured AP displays the MAC of the per Configuration Note failing AP Try another AP Auth Failed x x AP MAC address Check the handset and AP XXXXXXXXXXXX Handset authentication was security settings refused by the AP displays the MAC of the failing AP Ensure that the AP is configured per Configuration Note Try another AP Auth Timeout x x AP MAC address Check the handset and AP XXXXXXXXXXXX Handset did not rece
56. site e Key 1 4 scroll to the key option that corresponds to the Default Key that was entered above Press Select and enter the encryption key as a sequence of hexadecimal characters Use the 2 and 3 keys to access hexadecimal digits A F use softkeys to advance to the next digit and backspace For 40 bit keys enter 10 digits for 128 bit keys enter 26 digits The display scrolls as needed e Rotation Secret used for proprietary WEP key rotation if this feature is supported in the system Cisco FSR to provide the highest level of security without compromising voice quality on Cisco Aironet WLAN APs the Fast Secure Roaming FSR mechanism has been implemented FSR is designed to minimize call interruptions for wireless handset users as they roam throughout a facility Existing Aironet 350 1100 and 1200 APs may require a firmware upgrade to support FSR Cisco FSR requires advanced configuration of the Cisco APs in the site See the Cisco representative for detailed documentation on configuring the APs and other required security services on the wired network To configure Cisco FSR in the wireless handset enter a Radius Server username and password into each wireless handset e Username enter a username that matches an entry on the Radius server Usernames are alphanumeric strings and can be entered using the alphanumeric string entry technique e Password enter the password that corresponds to this Username 48 NN4
57. ss handsets SYP HyperTerminal 3 Fie Edit View Call Transfer Help lo x Ole 213 cls Hostname Phones per Access Point 802 11 Rate SVP IT Master First Alias IP Address SVP II Mode Ethernet link System Locked Maintenance Lock Inactivity Timeout min Re Reset all SVP servers SVP II Configuration slnk 2be4cl Address 0 0 0 Enter Change SendAll ESC Exit 5 Automatic 20 20 20 45 20 20 20 25 auto negotiate Y 20 Use Arrow Keys to Move Cursor Enter range of IP Addresses the 2245 may use when acting as a proxy for the Wireless Telephones Ensure there are enough IP Addresses for all handsets And that they are on the same subnet Connected 00 19 55 lauto detect 9600 8 N 1 SCROLL caps Num Capture SVP II Mode Select NetLink IP SYP HyperTerminal q File Edt View Call Transfer Help Djs 2 3 cls SYP II Configuration Hostname slnk 2be4cl Address 0 0 0 0 Phones per Access Point 802 11 Rate SVP IT Master First Alias IP Address Last Alias IP Address SYP II Mode Ethernet link System Locked Maintenance Lock Inactivity Timeout min ese Reset all SYP servers Enter Change SendAll 5 Automatic 20 20 20 45 20 20 20 25 EEEN Print echo Netlink P lt auto negotiate y 20 ESC Exit Use Arrow Keys to Move Cursor Connected 00 19 5
58. stration of the WLAN IP handsets to take place 4 7 Enabling 6 i Details for Module Internal IP Sets IP Terminal Global Settings 1P Terminal Details Enable registration Voe Defa Enable global registration password JV Default jitt Global password 6 729 payload Auto assign DNs G 723 payload Play DTMF tone G 711 payload Advertisement Logo avaya s tsS Support Remot Discovered Public Address 0 0 0 0 Provisioned Public Address 3 You should select the Enable global registration password option and enter a numerical password in the Global password field This password must be entered on the handsets during registration Connecting to the WLAN IP Telephony Manager 2245 The initial connection to the WLAN IP Telephony Manager 2245 must be made through a serial connection to establish the IP address of the WLAN IP Telephony Manager 2245 and the maximum number of active calls per access point Further configuration and administration can be performed at a later time through a Telnet connection NN4001 1 038 Issue 1 2 BCM RIs 6 0 19 WLAN IP Telephony Configuration Connecting through a serial port 1 Connect the WLAN IP Telephony Manager 2245 to the serial port of a terminal or PC using a DB 9 female null modem cable 2 Run a terminal emulation program such as HyperTerminal or use a VT 100 terminal with the following configuration Port Settings Bits per second so
59. subnet where the wireless handsets will operate requires at least one WLAN IP Telephony Manager 2245 The Telephony Manager must therefore be located in the same subnet as the wireless handsets One unit can process 80 simultaneous calls If greater capacity is required multiple units can be utilised 2 3h s H L starus I Each WLAN IP Telephony Manager 2245 is shipped with one Class II AC adapter with 24 volt V DC 1 amp A output Rack mounting the WLAN IP Telephony Manager 2245 1 Remove the corner screws from the WLAN IP Telephony Manager 2245 2 Screw the U shaped end round screw holes of the two mounting plates to the WLAN IP Telephony Manager 2245 NN4001 1 038 Issue 1 2 BCM RIs 6 0 9 WLAN IP Telephony Configuration 3 Screw the other end of the two mounting plates oblong screw holes to the rack 4 Repeat steps 1 3 for each additional WLAN IP Telephony Manager 2245 The mounting plate is designed to provide the correct minimum spacing between units When mounting multiple units stack the units in the rack as closely as possible Wall Mounting The WLAN IP Telephony Manager 2245 can be mounted either vertically or horizontally To wall mount the WLAN IP Telephony Manager 2245 1 Use a 1 8 inch drill bit to drill four holes The holes should be on 1 84 by 12 1 inch centers 2 Insert the 8 x 3 4 inch screws in the holes and tighten leaving a 1 8 to 1 4 inch gap from the wall 3 Slide
60. t Wew Cal Transfer Help 0285 E SVP IT Configuration Hostname slnk 2be4c Address 0 0 0 0 Phones per Access Point 5 ate Automatic SVP II Master 10 1 1 220 First Alias IP Address 10 1 1 222 Last Alias IP Address 10 1 1 226 SVP II Mode Netlink IP Ethernet link auto negotiate System Locked Maintenance Lock Inactivity Timeout min 20 Reset E Reset all SVP servers Enter Change SendAll ESC Exit Use Arrow Keys to Move Cursor Are You Sure Y N Connected 00 16 36 Auto detect 9600 6 N 1 NN4001 1 038 Issue 1 2 BCM Ris 6 0 33 WLAN IP Telephony Configuration 11 Maintenance Lock The system automatically sets this option to Y after certain maintenance activities that will require a reset Examples of this are changing the IP address of the SVP IP 2245 HyperTerminal File Edt View Call Transfer Help Dw 086 E SVP II Configuration Hostname slnk 2be4c Address 0 0 0 0 Phones per Access Point 802 11 Rate SVP II Master First Alias IP Address Last Alias IP Address SVP II Mode Ethernet link System Locked Maintenance Lock Inactivity Timeout min eset Reset all SVP servers Enter Change SendAll 5 Automatic 10 1 1 220 10 1 1 222 10 1 1 226 Netlink IP sitonegottats ys 20 ESC Exit Use Arrow Keys to Move Cursor Are You Sure Y N Connected 00 16 36 Auto detect 9600 6 N 1 Note Maintenance Lock prevents any new calls from starting Reset the
61. t be configured not set to 0 0 0 0 or 255 255 255 255 to enable the wireless handset to contact any network components on a different subnet o Server 2 IP The IP address of the secondary BCM Currently the wireless handset does not make use of this information If using Static IP configuration this is simply the published IP address of the BCM o Server 2 Port The port number used by the secondary BCM to communicate with IP phones Currently the wireless handset does not make use of this information Select the option that enables the wireless handset to acquire APs with the correct ESSID each time it is turned on With regard to Automatic Learn options Broadcast ESSID must be enabled in the APs for ESSID learning to function or contact the AP vendor for specifics Overlapping wireless systems complicate the use of ESSID learning as the wireless handset in an overlapping area could receive conflicting signals If this is the situation at the site use Static Entry or Learn Once in an area without overlapping ESSIDs Learn Once Allows the wireless handset to scan all ESSIDs for a DHCP Server or TFTP Server or both Once either is found the wireless handset retains the ESSID from the AP with which it associates at that point When overlapping wireless systems exist the Learn Once feature allows the wireless handset to use only the ESSID established the first time at all subsequent power ons This ESSID is retained by the wireles
62. the BCM No user intervention is required at this point Without DHCP enabled on BCM With DHCP enabled on BCM NN4001 1 038 Issue 1 2 BCM RIs 6 0 43 WLAN IP Telephony Configuration Full Admin Menu options The following lists the Admin Menu options Detailed descriptions of each option follow the table Note The IP Handsets 2210 2211 2212 configuration menu can differ from the items listed in the table if the firmware has not been updated Refer to the guide that accompanies the handset for configuration settings until the firmware is updated Admin Menu 2 Level 3 Level 4 Level 5 Level Option Phone Config Licence Option Set Current List per download Terminal Type 112004 3 Party OIA On OFF Enable OIA Disable OIA Push to Talk Allowed Channel 1 8 Channels Allow Allow PTT Disallow Disallow PTT Admin Enter PW Re Enter Password Password Network Config IP Address Use DHCP Static Entry Phone IP TFTP Server IP Default Gateway Subnet Mask Syslog Server IP SVP IP Address The 2245 Telephony Managers IP Address Svr1 Srv1 IP Address The BCM s IP Address Srvr 1 Port 7000 Srvr 2 IP Addr Srvr 2 Port OIA Server IP ESSID Learn Once Learn Always Static Entry Security None WEP Authentication Open System Shared Key WEP OWN OFF Key Information Default Ley Key Length Key 1 4 Cisco FSR Username Password WPA PSK
63. very wireless handset is independent If the default settings are not appropriate the Admin options must be configured in each handset that requires different settings Accessing the Main Admin Menus With the Wireless Telephone powered off simultaneously Reniinre oF press and hold green Power and red END Release the PWR key 2 MAC 00907A01CCDN when the MAC address shows aa on the screen then release the END key Note Not pressing any further keys on the keypad within 8 seconds will result in the handset exiting the Admin Menu Phone Config Menus Language Licence Options Terminal Type i Phone Canfig TTA Diagnostics Restore Defaults OIA On Off OK OK 38 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration Phone Config Terminal Type Network Config OIA On Off Diagnostics Push to Talk Restore Defaults Admin Password OK OK Network Config Menus hon n IP Address Network Config b gt ESSID Diagnostics Securit pee Defaults Reg Domain None OK UP NN4001 1 038 Issue 1 2 BCM RIs 6 0 39 WLAN IP Telephony Configuration Diagnostics Menu Phone Config NETWOrk anTad Diagnostics Restore Defaults OK Run Site Survey Diagnostics Mode Syslog Mode OK Registering the WLAN Handsets General Navigation Up incu Dee Phone Lanig Use these keys Network Config to select move Select Diagnostics between options Restore
64. wireless handset an IP address It will keep trying DHCP Error 4 The DHCP server offered the wireless handset a lease that is too short The minimum lease time is 10 minutes One hour is 52 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration Message Description Action the minimum recommended lease time The wireless handset will stop trying Reconfigure the DHCP server and power cycle the wireless handset DHCP Error 5 Failure during WEP Key rotation process proprietary failure DHCP Lease Exp yyy YYY YYY YYY y y DHCP Server IP address DHCP is not responding to renewal attempts At least one renewal succeeded The wireless handset failed to renew its DHCP lease either because the DHCP server is not running or because the configuration has been changed by the administrator The wireless handset will attempt to negotiate a new lease or display one of the DHCP errors 1 5 DHCP NACK error yyy Yyy yyy yyy y y DHCP Server IP address DHCP server explicitly refused renewal The DHCP lease currently in use by the wireless handset is no longer valid which forces the wireless handset to restart This problem should resolve itself on the restart If it does not the problem is in the DHCP server DL Not On Sector The handset software download files are incorrect or corrupted Download new software from the Avaya web site
65. wn XX YY ZZ A phrase is missing from your phintl file Download new software from the Avaya web site Updating Code Wireless handset is downloading new software into memory The number icons at the bottom of the display indicate which file number is currently being downloaded This message also displays a progress bar When the progress bar fills the display line the update operation is complete on that file None When the progress bar fills the display line the update operation is complete on that file Do not turn off the handset during this operation 56 NN40011 038 Issue 1 2 BCM RIs 6 0 WLAN IP Telephony Configuration Message Description Action VPN Error xxxx The VPN server returned an information message with a code of xxx Waiting Wireless handset has attempted some operation several times and failed It is now waiting for a period of time before attempting that operation again None The wireless handset is waiting for a specified period of time before attempting that operation again Watchdog Timeout The wireless handset failed to hear from the Call Server within the watchdog timeout interval Verify the Call Server is operational and connected to the network Wrong Code Type The software loaded into the handset is incorrect for this model of handset Verify that the license type is set correctly If the lice
66. y Manager 2245 and TFIP Server IP addresses to the WLAN Handsets The BCM can be the DHCP Server or a separate DHCP Server can be provided in the network The 802 11b protocol provides no mechanism for differentiating audio packets from data packets The WLAN IP Telephony Manager 2245 provides a Quality of Service QOS mechanism that is implemented in the WLAN Handsets and the Access Points APs to enhance voice quality over the wireless network The WLAN IP Telephony Manager 2245 gives preference to voice packets over data packets on the wireless medium increasing the probability that all voice packets are transmitted efficiently and with minimum or no delay The WLAN IP Telephony Handsets 2210 2211 2212 use the TFTP Server to update the wireless telephone firmware over the 802 11b WLAN 6 NN40011 038 Issue 1 2 BCM Rls 6 0 WLAN IP Telephony Configuration The basic WLAN IP Telephony network consists of the following components Business Communications Manager TFTP Server optional DHCP Server optional WLAN IP Telephony Manager 2245 WLAN Handset 2210 221 1 2212 6120 6140 Access Point AP TFTP Server Point a ES ENN handsets and the 2211 Fe athe N f eee A r 2245 E Access ate n E 0 i Point 2245 IP Telephony Manager Frequency link utilization Required Information Equipment To support the WLAN IP Telephony Handsets The BCM system must run Release 3 6 1 patch or later so

Avaya WLAN IP Telephony Configuration BCM Rls 6.0 User's Manual

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