Avaya VisAbility Management Suite 1.0 Advanced Converged Management Offer Overview
Contents
1. 0 Installation Overview Page 11 of 112. 2 Hardware and Software Requirements for the Windows Server The table below contains the minimum hardware requirements for the Window servers Windows Servers Hardware and Software Requirements Component Recommended Comments Processor 1 3 GHz Pentium 4 1 3 GHZ Pentium 3 is acceptable Hard Drive 40 GB RAM 1 GB Network Connectivity TCP IP 10 100 Network Card Modem 56K Avaya Services needs the modem for remote access CD ROM Drive Required Required for installation Extra software Anti Virus software Avaya Services needs pcAnywhere Web browser Netscape 6 2 or Internet Explorer 5 5 3 3 Windows Server Installation During the installation process the install wizard on the Windows Server Installation CD prompts you to insert the installation CD for the MultiService Network Manager products After the installation is complete you can install the documentation and utilities on the Windows server The installation process for the Windows server allows customers to install the products on multiple Windows servers We recommend that you install the Avaya Directory Enabled Management product on one Windows server and install the remaining products on a second Windows server During the installation process you will be able to select the products to install on a specific server Installation Procedure Complete the procedure below to install the contents of the Windows Server I
3. Avaya MultiVantage Configuration Manager 1 0 Avaya MultiVantage Fault and Performance Manager 1 0 Avaya MultiVantage Proxy Agent 5 0 MultiVantage Maintenance mvmaint 1 0 Self extract file for Windows Clients and VisAbility Shortcuts Avaya VisAbility Management Home Page Apache Tomcat Web Server 4 0 1 Adobe Acrobat Reader 4 05 for Linux Adobe Acrobat Reader 5 0 5 for Windows Installation and Configuration guide for each product 2 2 Hardware Requirements for the Linux Server The table below contains the minimum hardware requirements for the Linux servers Red Hat Linux 7 1 or 7 2 Server Hardware Requirements Component Recommended Comments Processor 1 3 GHz Pentium 4 1 3 GHZ Pentium 3 is acceptable Hard Drive 40 GB RAM 1 5 GB Network Connectivity TCP IP 10 100 Network Card Modem 56K Avaya Services needs the modem for remote access CD ROM Drive Required Required for installation 2 3 Linux Server Installation The MultiVantage products can run co resident on a single Linux server Customers can choose to install the MultiVantage Fault and Performance Manager and the MultiVantage Proxy Agent on a second Linux server Security Alert During the installation the install wizard turns off the internal firewall around the Linux server This allows internal users to telnet to the Linux server and to use their web browser to access the Windows client shortcuts Do not turn on the internal Linux firew
4. Installation Overview Page 2 of 11 1 Introduction The products in the Avaya VisAbility Management Suite 1 0 are delivered on the installation CDs listed below Linux Server Installation CD 1 0 xx Windows Server Installation CD 1 0 xx MultiService Network Manager 4 5 2 CD set Windows Client Installation CD 1 0 xx This document is an overview of the installation procedures to install the products on Linux and Windows servers 1 1 Technical Support Technical support to install the Avaya VisAbility Management Suite is available from the Remote Network Implementation Services RNIS in Tampa FL at 1 800 730 9108 1 2 Installation Checklist The installation checklist below contains the pre installation tasks and references the post installation tasks contained in the product documentation 1 Check the minimum hardware requirements for the Linux server section 3 Windows server section 4 and Windows client PC section 5 2 To install the products you will need the system administrator login IDs and passwords for the Linux and Windows servers 3 Complete the VM001 Administration Request form The form contains the information that you will need to install the products The required installation information includes IP addresses server domain names and port addresses You can access and print the VM001 form from the Avaya Support Centre web site at http support avaya com Follow the links listed below F
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6. all after the installation The customer s network firewall provides the needed security to prohibit access to the Linux server from outsiders Installation Procedure Complete the procedure below to install the contents of the Linux Server Installation CD 1 Request all users to log off the system VisAbility Management Suite 1 0 Installation Overview Page 4 of 11 2 Atthe login prompt type root and press Enter 3 At the password prompt type the root password and press Enter 4 Insert the Linux Server Installation CD listed below into the CD ROM drive Avaya VisAbility Management Suite 1 0 Advanced Converged Management Offer Linux Server Installation 1 0 xx Result The CD automatically opens a browser window 5 Close the CD browser window 6 Open a terminal emulation window In the Red Hat toolbar click the Terminal Emulation icon 7 Inthe terminal emulation window type cd mnt cdrom and press Enter 8 Inthe command line type vms_setup bin and press Enter Result The system starts the installation wizard 9 Atthe Welcome screen read the page and click Next to display the Setup screen 10 At the Setup screen select one of the options below Custom Option default Click Next to accept the Custom option and select the products to install At the Product Installation screen select the options you want to install on this Linux server Then click Next to display the Summary screen The Summary screen lists the options you s
7. elected Review the list and select one of the options below Ifthe list is incorrect click Back to make any changes Ifthe list is correct click Next to continue Result The system displays the first License Agreement All Option Select All and click Next to install all products and components on this Linux server Result The system displays the first License Agreement screen 11 The install wizard first displays all of the license agreements for the products and then installs the products and components The install wizard displays progress messages for each installation 12 Installation completed When all selected products and components are installed the install wizard displays the message that the installation was successfully completed and that you can now reboot the computer Click Finish Result The install wizard closes The system displays the terminal emulation window 13 Reboot the Linux server In the terminal emulation window execute the commands below To remove the CD from the drive type eject and press Enter VisAbility Management Suite 1 0 Installation Overview Page 5 of 11 To reboot the computer type reboot and press Enter 14 Post installation configuration Access the Installation and Configuration guides for each product Login to each product and complete the tasks listed below All installation tasks and post installation tasks All configuration tasks 3 Windows Server Ins
8. from the drive before you reboot the server 12 Post installation configuration Access the Installation and Configuration guides for each product Login to each product and complete the tasks listed below All installation tasks and post installation tasks All configuration tasks VisAbility Management Suite 1 0 Installation Overview Page 8 of 11 4 Windows Client Installation CD The Windows Client Installation CD is primarily intended for installing the Windows standalone products and VisAbility shortcuts on remote client PCs After the VisAbility Home page is installed on the Linux and Windows servers users can download and install these same products from the Products page that resides on the VisAbility Home page 4 1 Contents of the Windows Client Installation CD The contents of the Windows Client Installation CD are listed below Avaya Site Administration 1 11 Avaya Terminal Emulator 1 0 Avaya Voice Announcement Over the LAN Manager 1 1 Avaya VoIP Monitoring Manager 1 0 VisAbility Shortcuts Required Components Netscape Navigator web browser 6 2 Adobe Acrobat Reader 5 0 5 for Windows Java Runtime Environment JRE 1 3 1_02 4 2 Hardware and Web Browser Requirements for Window Client PCs The table below contains the requirements for hardware and web browsers for the Windows client PCs Windows Client PCs Hardware and Web Browser Requirements Component Recommended Co
9. mments Operating System Microsoft Windows 98 NT 4 0 and 2000 Processor 600 MHz Pentium 2 Available Disk Space 1 GB Required to install all the client components RAM 256 MB Monitor Display SVGA Avaya Services needs Network Connectivity TCP IP 10 100 Network Card CD ROM Drive Required Required for installation Modem 56K Optional May be needed for remote access to the client PC Web browser Netscape 6 2 or Required to access the VisAbility Internet Explorer 5 5 Home page and web based client components VisAbility Management Suite 1 0 Installation Overview Page 9 of 11 4 3 Windows Client Installation The Windows Client installation is very similar to the Windows server installation Installation Procedure Complete the procedure below to install the contents of the Linux Server Installation CD 1 Close all open windows and applications 2 Insert the Windows Client Installation CD listed below into the CD ROM drive Avaya VisAbility Management Suite 1 0 Advanced Converged Management Offer Windows Client Installation 1 0 xx Result The CD automatically opens a browser window and displays the splash screen for a few sections Then the system displays the CD menu screen Note Do not close the browser window 3 Atthe CD menu screen select Install Windows Client VisAbility Products 4 Atthe Welcome read the text and click Next to display the Selection screen 5 Atthe Selection screen select products and shortcuts that yo
10. nstallation CD 1 2 Request all users to log off the system Close all open windows and applications Insert the Windows Server Installation CD listed below into the CD ROM drive Avaya VisAbility Management Suite 1 0 Advanced Converged Management Offer Windows Server Installation 1 0 xx At the CD menu screen select Install Windows Server Products At the Welcome read the text and click Next to display the Products Install screen At the Products Install screen select all of the options with two exceptions Do not select the Avaya Directory Enabled Management option if you plan to install this product on a separate Windows Server VisAbility Management Suite 1 0 Installation Overview Page 7 of 11 The NMSI Components for HP OpenView option is grayed out and cannot be selected unless HP OpenView is installed on the Windows server HP OpenView is not included in the VisAbility suite Click Next to display the Summary screen 7 The Summary screen lists the options you selected Review the list and select one of the options below If the list is incorrect click Back to make any changes If the list is correct click Next to continue 8 The system displays a warning message that cautions you not to reboot your computer during the installations process For some products you will see a message that prompts you to reboot after the product is installed Do not reboot until the installation
11. of all products and components are completed Click OK to start the installation 9 The master install wizard calls the individual install wizard for each product in the order listed below Netscape Navigator 6 2 web browser Java Development Kit JDK 1 3 Apache 1 3 23 web server Select the option Run as a server for all users Apache Tomcat 4 0 1 servlet engine Set up as NT service Avaya ATM WAN Survivable Processor Manager 1 1 Select Server to install client server components Avaya VisAbility Management Home Page Avaya VoIP Monitoring Manager 1 0 Avaya Directory Enabled Management 1 1 4 if selected NMSI Components for HP OpenView if selected Adobe Acrobat Reader 5 0 5 The master install wizard prompts you to remove the Windows Server Installation CD and insert the installation CD for the Avaya MultiService Network Manager Follow the instructions on the wizard screens to install the Avaya MultiService Network Manager Select all options under the Custom install All third party icons will be installed Do not reboot Remove the CD and reinsert the Windows Server Installation CD 10 Installation Completed The master install wizard completes the installation of all selected products and displays the message that the installation was successfully completed and that you can now reboot the computer On the CD menu click Exit 11 Reboot the Windows server Remove the CD
12. rom the Avaya Support Center click the System Network Management link Click the Enterprise Class IP Solutions ECLIPS link Access and print the VM001 Administration Request form You must also fax the completed VM001 form to the Avaya Technical Service Organization TSO or the International Technical Assistance Center ITAC The fax numbers are listed on the front page of the form 4 Access and review the VisAbility Management Provisioning Package from http aem support dr avaya com vmspp10 doc The Provisioning Package refers to the addition of Linux packages that need to be installed You can also get a copy of the VM001 form from the Provisioning Package 5 Post Installation Tasks The nstallation and Configuration guides for VisAbility products contain the post installation checklists to set up the installed components and to configure the products You can print the Installation and Configuration guides during the installation process After the products are installed you can also view and print the guides from the Products page on and the VisAbility Home page VisAbility Management Suite 1 0 Installation Overview Page 3 of 11 2 Linux Server Installation The installation of the products and files from the Linux Server Installation CD is a new installation There are no upgrade procedures for this release 2 1 Contents of Linux Server Installation CD The contents of Linux Server Installation 1 0 xx CD are listed below
13. tallation The Windows based products in the Advanced Converged Management Offer are delivered on separate CDs Windows Server Installation CD Avaya MultiService Network Manager CD set The Windows Server Installation CD contains most of the Windows based products in the Advanced offer The products notincluded are delivered on the Avaya MultiService Network Manager CD set The MultiService CD set consists of two CDs an installation CD and the documentation and utilities CD 3 1 Contents of the Installation CDs The contents of Windows Server Installation CD are listed below Avaya ATM WAN Survivable Processor Manager 1 1 Avaya VoIP Monitoring Manager 1 0 Avaya Directory Enabled Management 1 1 4 NMSI components for HP OpenView 1 0 2 Self extract file for Windows Clients Avaya VisAbility Management Home Page Netscape Navigator 6 2 web browser Apache Web Server 1 3 23 Apache Tomcat Web Server 4 0 1 Adobe Acrobat Reader 4 05 for Linux Adobe Acrobat Reader 5 0 5 for Windows Java Development Kit JDK 1 3 1_02 The contents of the Avaya MultiService Network Manager CD disk set are listed below Avaya MultiService Network Manager 4 5 2 Installation CD contains the Avaya MultiService SMON Manager Avaya MultiService Network Manager 4 5 2 Documentation and Utilities CD Envelope with key to activate the Avaya MultiService Network Management SMON Manager VisAbility Management Suite 1 0 Installation Overview Page 6 of 11 3
14. u want to install Click Next to display the Summary screen 6 The Summary screen lists the options you selected Review the list and select one of the options below If the list is incorrect click Back to make any changes If the list is correct click Next to continue 7 The system displays a warning message that cautions you not to reboot your computer during the installations process For some products you will see a message that prompts you to reboot after the product is installed Do not reboot until the installation of all products and components are completed Click OK Result The master installer launches the first install wizard to start the installation 8 The master install wizard calls the individual install wizard for each product in the order listed below Netscape Navigator Java Development Kit Required components Avaya Site Administration Avaya Voice Announcement Over LAN Manager Avaya VoIP Monitoring Manager VisAbility Shortcuts Adobe Acrobat Reader VisAbility Management Suite 1 0 Installation Overview Page 10 of 11 9 Installation Completed The master install wizard completes the installation of all selected products and displays the message that the installation was successfully completed and that you can now reboot the computer On the CD browser screen click Exit 10 Reboot the Windows client PC Remove the CD from the drive before you reboot the computer VisAbility Management Suite 1
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