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Avaya User Management BCM Rls 6.0 User's Manual
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1. AC Administrator Access Accounts and Privileges 3 Click on the View by Groups tab Task Navigation Panel p Welcome Fl System Administrator Access a JAccounts and Privileges Li Security Policies Oh Email Settings DL Resources DL Telephony DL Data Services BL Applications 16 Accounts and Privileges 7 SBA Installer 1001 SBA Coordinator 1002 SBA Coordinator 1005 SBA Basic CTE Application 1008 BEM Monitor 1009 Administrator 1010 Data Administrator 1011 Remote Access ContackCenter Add Delete NN40011 006 Issue 1 2 BCM RIs 6 0 User Management 4 Todelete a group select the group and click Delete Task Navigation Panel Accounts and Privileges n Welcome H E System ELE Administrator Access Accounts and Privileges 9 Security Policies 9 Email Settings Lo SNMP H E Resources H E Telephony DL Data Services BES Applications Current Account View by Accounts View by Groups SBA Installer 1001 SBA Coordinator 1002 SBA Coordinator 1005 SBA Basic Voice Mail amp Contact Center Contact Center CDR Application 1007 CTE Application 1008 BEM Monitor 1009 Administrator 1010 Data Administrator 1011 Remote Access 5 To add a new group click Add underneath the Groups window Enter a name for the Group Click OK A Add Group Group Custom NN40011 006 Issue 1 2 BCM Rls 6 0 17 User Management 6 T
2. Copy Ce Paste Web Page of Validate Device el CONnect ky Delete n 200 30 30 30 73 n 200 30 30 51 AN BCM Chester En 200 30 30 77 n TEST BCM50 R6 Ee 3 200 30 30 80 4 Open the Network Elements folder and select the IP Address of the BCM 4 Avaya Business Element Manager Network Elements 200 30 30 80 Fie Edit View Network Session Tools Help Bp ext ye Cut Ly Copy reste WebPage f Validate Device By connect X Dette twork Elements Connection Information 10 1 1 2 10 1 L66 IF Address 200 30 30 80 200 30 30 30 73 User ID nnadmin ss 200 30 30 51 BCM Chester P asaword H SSS SS Inventory Information System Name BCM50b System Description BCM50b System Software Version 10 0 1 00 107 5 Enter the User Name of the BCM in the User Name field by default this is nnadmin Then enter the Password in the Password field by default the password is PlsChgMe Click the Connect button 8 NN40011 006 Issue 1 2 BCM Rls 6 0 User Management 6 A warning screen will appear read the warning and click OK E WARNING This computer system and network is PRIVATE and PROPRIETARY and may only be accessed by authorized users Unauthorized use of this computer system or network is Strictly prohibited and may be subject to criminal prosecution employee discipline up to and including discharge or the termination of vendor service contracts The owner or its agents may monitor a
3. three unique digits 4 four unique digits 5 prevent consecutive numbering Note Check the minimum length setting to ensure that it is equal to or greater than the complexity level Password Complexity Level Numeric Telset Configuring Lockout on Failed Login You can configure lockout periods for users who incorrectly enter log on details a number of times Lockout on Failed Login Enable lockout Lockout duration tmin Lockout counter e Lockout counter reset mir 30 Lockout on Failed Login Settings Attribute Value Description Enable lockout When checked specifies that enable lockout rules apply Specifies the number of times the user can attempt to Lockout KE aa nter digits enter an invalid password before the user is locked out oa Default 25 for increased security set this number to 5 Lockout specifies the amount of time after the user is locked out duration minutes before they are allowed to login again Reset the lockout min counter to zero Default 30 Specifies the number of minutes after a lockout before the Lockout lockout counter is automatically reset to zero Default 30 counter oS Example If the lockout counter reset is set at 30 minutes Reset and a user enters invalid passwords but does not reach min the lockout counter threshold then waits 30 minutes before trying again the lockout counter resets and begins 12 NN40011 006 Issue 1 2 BCM Rls 6 0 User Management At
4. Element Manager section of this guide 2 From the Configuration tab open Administrator Access and select Accounts amp Privileges 3 Click on the View by Accounts tab NN40011 006 Issue 1 2 BCM Rls 6 0 23 User Management d For the account you wish to disable click in the Disabled checkbox Accounts and Privileges Current Account iew by Accounts View by Groups Accounts Telset User D Locked Gut Locked Out Telset Disabled Wayne agmini administrator MOO IR 5 Tore enable the account clear the check box Unlocking a Locked out Account An Account will be locked if a user has incorrectly entered their password beyond the lockout counter threshold Use the following procedure to unlock a locked Account 1 Log on to Business Element Manager refer to the Accessing Business Element Manager section of this guide 2 From the Configuration tab open Administrator Access and select Accounts amp Privileges 3 Click on the View by Accounts tab 4 For the account you wish to unlock clear the Locked Out check box Accounts and Privileges Current Account view by Accounts View by Groups Accounts Telset User ID Locked Gut Locked Out Telset Disabled administrator hnadmnin Y oobe hniguest d d LA USEJ Oh 24 NN40011 006 Issue 1 2 BCM Rls 6 0 User Management Setting an Access Time Limit for an Acc
5. Session Management Policy SSL and 55H Policy Credential complexity Credential Type Minimum User ID Length Minimum password length Password complexity level Alphanumeric 1 a Numeric 1 4 Lockout on Failed Login Enable lockout Lockout duration tmin 1 Lockout counter Lockout counter reset imin t Password Expiry Enable Password Expiry Days before password expire Warning days before password expire Password History Enable password history Password history length Enable Password History check box To enable the password history Password history length Enter the number of previous passwords to store and check for an account 140 NN40011 006 Issue 1 2 BCM RIs 6 0 User Management Configuring Web Server Certificate SSH Key Pair and Challenge Key SSL This procedure allows you to upload a private security certificate to replace the generic web certificate provided with BCM Using a custom site specific certificate you can have site validation which will eliminate the security warnings Transferring an SSH Key Pair allows the administrator to download a public security certificate or an SSH key pair The new certificate must be installed on each SFTP server the BCM communicates with to ensure a secure connection for operations like backup and restore and software updates Security Policies Entry Policy Local Authentication Policy Authentication Service Policy Session Ma
6. be inactive before the system ends the session and logs out the account If this field is left blank the session is only ended when the user logs off Configuring Credential Complexity These settings define the complexity of passwords There are separate complexity levels for Business Element Manager CallPilot Manager and telset programming 1 To configure Alphanumeric passwords i e passwords used to login in to Business Element Manager and or CallPilot Manager Etc click on the Local Authentication Policy tab first then the required field of the Alphanumeric row Security Policies Entry Policy Local Authentication Policy Authentication Service Policy Session Management Policy SSL and SSH Policy Credential complexity Credential Type Minirnurn User ID Length Minimu password length Password complexity level Alphanumeric Numeric 2 To configure Numeric passwords i e passwords used to log on to telset based programming double click in the required field of the Numeric row Credential Complexity Settings Attribute Value Description Specifies the variety of characters an Business Element alphanumeric password must have The Manager CallPilot required number of each type is defined by the Credential Type Manager complexity level Alphanumeric Note User IDs are not case sensitive Telset Numeric Telset interface passwords must be numerical Password complexity for these passwords
7. defines how many unique digits are required SCH Specifies the minimum number of characters EES AE that the system requires for each type of ID length Telset Numeric 1 16 deen q yP Specifies the minimum number of characters that must be entered for a new password Note Alphanumeric passwords are case sensitive Alphanumeric 1 32 Note This setting must be the same as or Telset Numeric 1 16 greater than the complexity level setting Example If you have a complexity level of two two different types of characters or two unique numbers the password must be at least two characters long Minimum password length NN40011 006 Issue 1 2 BCM RIs 6 0 11 User Management Attribute Value Description Defines the number of character types required for an alphanumeric password Default 3 1 only one character type is required 2 at least two character types are required 3 at least three character types are required 4 all four character types are required Password Note Check minimum length setting to ensure Complexity Level that it is equal to or greater than the complexity Alphanumeric level Password complexity consists of the following types e upper case alphabet English e lower case alphabet English e westernized Arabic numbers e non alphanumeric characters period comma Specifies the number of unique digits that must be part of a telset password 1 one unique digit 2 two unique digits 3
8. AVAYA BCM Rls 6 0 User Management Task Based Guide User Management Copyright 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control
9. S YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Te
10. allPilot Manager and assign User Groups to the User Account Adding Deleting or Modifying User Accounts Use the following procedure to Add Delete or Modify User Accounts 1 Log on to Business Element Manager refer to the Accessing Business Element Manager section of this guide 2 From the Configuration tab open Administrator Access and select Accounts amp Privileges 3 Click on the View by Accounts tab Task Navigation Panel Accounts and Privileges Configuration Administration po Welcome Current Account View by Accounts view by Groups DCH system Accounts D oe UserID Telset User ID Locked Out Locked Out Disabled fee Accounts and Privileges mess am E el e Ei fF 2000 moves RRE SE RR WUT Email Settings HUEN d be SNMP H E Resources DLC Telephony H Data Services H E Applications NN40011 006 Issue 1 2 BCM Rls 6 0 19 User Management 4 Click on Add to add a new user or select an existing user and click Modify 5 Enter a brief description optional and then any or all of the following a A User ID amp Password for Business Element Manager CallPilot Manager access b Anumerical Telset User ID amp Telset Password to allow this user to program via a telephone handset c A Callback Number telephone number optional i e you may not wish to use callback and Callback Passcode if this account is to be used for remote support Note Anyt
11. cally returns to the Connect window User Groups define a set of actions functions that can be performed e g VoiceMail administrator User Accounts are then set up which can have a number of User Groups assigned As BCM allows programming via a telephone handset there is also the option of creating or allowing an existing User Account access to this programming method Logging on via the telset requires a separate log on ID and password Required Information e Determine what User Groups and User Accounts are required e For User Groups determine what programming access they require e Determine whether a Business Element Manager Timeout period is required e Determine what password complexity levels are required NN40011 006 Issue 1 2 BCM Rls 6 0 5 User Management Flowchart The following flow chart shows the recommended order for configuring User Groups and Accounts Configure the Security Policies for password complexity failed logon attempts etc Refer to the Security Policies Section of this guide Do the default User Group settings require modification Refer to the Managing User Groups Section of this guide Cl Ie Add or Change User Accounts Refer to the Managing User Accounts Section of this guide 6 NN40011 006 Issue 1 2 BCM RIs 6 0 User Management Accessing Business Element Manager This section describes how to access the Business Element Manager interface 1 To access the Business E
12. ember of Groups E Delete 9 Select the groups to be assigned to this account you may wish to use the shift and or ctrl keys to select multiple accounts and click OK 4 Add Account To Group s x select Group s 1003 1004 Contact Center 1006 CDR Application 1007 CTE Application BCM Monitor 22 NN40011 006 Issue 1 2 BCM RIs 6 0 User Management 10 These groups will be added to the Account is Member of Groups list Accounts and Privileges Current Account View by Accounts View by Groups Accounts Add Delete Modify Details for Account Light System Administrator General Remote Access History Group Membership Account is Member of Groups bff Groups 1004 Voice Mail amp Contact Center 1005 Contact Center 1008 BCM Monitor Modifying Access to Accounts There are a range of options for modifying access for an account An account can be disabled have an expiry date and time limit set against it for access Also Locked out Accounts due to incorrect password entry can be unlocked Also if you are logged in as an Administrator i e your account has the Administrator group assigned to it you can set exclusive access whilst you are logged in for maintenance or special activities This prevents anybody else from logging in but does not affect users currently logged in To Disable a User Account 1 Log on to Business Element Manager refer to the Accessing Business
13. he Group will be added to the Groups list In the Group Privileges window select Add Accounts and Privileges Current Account View by Accounts View by Groups roups 11S Backup Operators l le Security 1017 Admin Download 1018 Guest Download 1019 Remote Monitoring 1020 Software Upgrade Dee Add Delete Details For Group Custom General Members Group History Group Privileges Privileges Group created 2007 09 24 TEEGEE Created by nnadmir Last modified 1970 01 01 01 00 00 Modified by 7 Select the Privileges required for this group and click OK By use of the Ctrl key and the mouse it is possible to select multiple Group Privileges hold down Ctrl Key and click on selected properties to select 18 NN40011 006 Issue 1 2 BCM Rls 6 0 User Management 8 If you need to delete any Privileges from the Group Privileges list simply select the Privilege and click Delete Details For Group Administrator General Members Group History Group Privileges Privileges Group created 2006 09 22 17 46 38 Created by system Description Admin AdminDownload AlarmVieWe Application BCMMonitor BackupOperator BusinessApplications Last modified 1970 01 01 01 00 00 Modified by Managing User Accounts From the View by Accounts screens you can set up or modify User Accounts set the User ID amp passwords for Business Element Manager C
14. icies UserID Address EES Innadmin 200 30 30 82 2009 07 30 11 40 26 9 SNMP H E Resources Pl Telephony H E Data Services H E Applications Entry Policy Local Authentication Policy Authentication Service Policy Session Management Policy 55L and SSH Policy General Security Policy Settings Attribute Value Description o gt Z o Entry Policy Tab When selected specifies when users cannot access the system through any telset interface Default unchecked Disable telset login check box Tip If this is enabled and DHCP changes the system IP address you can determine the new IP address by way of the OAM port Disable post login When checked specifies that the post login security check box l Message warning will not open on login Default not checked Post login text Displays the post login security warning The warning can text l message be edited to customize the message for your system Hide Challenge When selected display asterisks rather than the Check box i Key characters in the Challenge key Enter a new Challenge key or use the default Challenge Challenge Key text key provided If you enter a new Challenge key keep a record of it 10 NN40011 006 Issue 1 2 BCM RIs 6 0 User Management Attribute Value Description o gt Z o o Session Management Policy Tab Session time out minutes Specifies the number of minutes a logged in user account min can
15. igure the Security Policy options as required Configuring the General Security Policy Settings There are a number of general security features that can be configured under the Entry Policy These include a check box to Disable Telset Login feature and the Disable Post Login Message check box option This message can be changed to display the organisations own post logon message To set session Timeout go to the Session Management Policy tab Task Navigation Panel Security Policies Configuration Administration p Welcome H System ELE Administrator Access 9 Accounts and Privileges Disable post login message T Security Policies a Email Settings Entry Policy Local Authentication Policy Authentication Service Policy Session Management Policy SSL and SSH Policy Disable telset login I Post login message WAPNING This computer system and network is PRIVATE and PROPRIETARY and may only be accessed SNMP i Ef EE by authorized users Unauthorized use of this BC Telephony computer system or network is strictly BL Data Services prohibited and may be subject to criminal BL Applications prosecution employee discipline up to and Nortel Support Hide Challenge Key 7 Challenge key trust no one Task Navigation Panel Security Policies Configuration Administration Oh Welcome PL System ELE Administrator Access i Accounts and Privileges Active Sessions a Security Pol
16. ime a password is entered you will be asked to re enter that password for confirmation A Add Account X Description Light System Administrator Telset user ID numeric PO Telset password numeric PO Modem Callback Number FO Modem Callback Passcode PO ISDN Calbak Huber TI Change Password On Login T Change Password On Login Telset 7 ox cone 6 Click OK to save the new changed details If you have added a new account the account will appear in the Accounts list 20 NN40011 006 Issue 1 2 BCM Rls 6 0 User Management 7 To assign a User Group to the selected account click on the Group Membership tab in the lower window Accounts and Privileges Current Account View by Accounts View by Groups nnadmin nnguest P P C Add Delete Modify Details for Account Light System Administrator General Remote Access History Group Membership Descipwion Light System Administrator Account Expiry Account will be disabled op 1970 01 01 01 00 Enable account expiry Account Textual Credentials Password Expiry D E Change Password On Login Account Telset Credentials Password Expiry ld Change Password On Login NN40011 006 Issue 1 2 BCM Rls 6 0 21 User Management 8 To adda User Group to this account click Add Details for Account Light System Administrator General Remote Access Histor Group Membership Account is M
17. lement Manager application from the Start Menu navigate to Start Programs Avaya Business Communications Manager Business Element Manager mr e A H AVG 9 0 EI Viewer Centraline D uninstall BCM Dial by Name 2 0 ICH WebEx Recorder amp Player 2 Camtasia Studio 2 Windows Live Camtasia Studio 6 A Acrobat_com Canon Printer Uninstaller BS Adobe Reader 9 ICH Canon Utilities A Audacity Citrix 2 ClarifyCRM12 0 ICH Computer Associates Dia EH FileZilla FTP Client H FreeMind Games HDView 5 0 HP HP CD Labeler II ICH HP RecordNow Jaws Systems i 2 Microsoft ASP NET 2 0 AJAX Extensions ICH Microsoft Office H Microsoft Office Live Meeting 2007 H Microsoft SQL Server 2005 Mozilla Firefox Support ant QuickTime Quote Tool BC Log Off Pauls Real Shut Down fe eat SharePoint start 2 interne 313 Window EH SMC 3455 ziri Windows XP Professional OS 0 De B fe Ns ali mtn dE Ee Ee E Et We i e Us Soom ees tm EE Wat E ed e EE ch AT AE i Ue ee AECH de En AE ef EK dE A T 2 Alternatively double click on the Business Element Manager desktop icon A Business Element Manager NN40011 006 Issue 1 2 BCM RIs 6 0 7 User Management 3 You will be presented with the Element Manager interface 4 Avaya Business Element Manager Network Elements File Edit View Network Session Tools Help j W ru be i SR i F iji Op W f ip Exit a Cut E
18. nagement Policy 55L and SSH Policy SSL Install Web Server Certificate SSH FingerPrint 2048 de Bete 9e 90 4e2fecc3a ad ccf 3c Generate Mew SSH Key pair Transter Public Key Web Server Certificate and Challenge Key Settings Attribute Description Z o Z S O Opens the file system browser to allow a system specific security certificate and the accompanying Private key to be selected Downloads application security certificates to the server where SSH is running to ensure a secure copy connection for operations like backup and restore upgrades and patches Install Web Server Certificate button Managing User Groups User Groups have assigned Group Privileges which define what functions a user can perform There are many pre defined groups available which have varying assigned Privileges For example the Administrator Group has all 35 listed Privileges assigned whereas the Power Users group has 5 of the 35 Privileges assigned Use the following procedure to Add Delete or Change User Groups 1 Log on to Business Element Manager refer to the Accessing Business Element Manager section of this guide NN40011 006 Issue 1 2 BCM RIs 6 0 15 User Management 2 From the Configuration tab open Administrator Access and select Accounts amp Privileges n Welcome FF System Security Policies Email Settings HME DJ Resources Telephony H Data Services Applications
19. ny activity or communication on the computer system or network The owner or its agents may retrieve any information stored within the computer system or network Users should have no expectation of privacy as to any communication on or information 7 You will be presented with the Element Manager interface 4 Avaya Business Element Manager 200 30 30 80 File Edit View Wetwork Session Tools Help fp Exit mm Cut fs Copy Paste Web Page of Validate Device Mj Disconnect E Refresh ZS Auto efresh Element Navigation Panel Task Navigation Panel Bey Network Elements Configuration Administration ei d 10 1 1 A WEG L EE i Account Notifications 10 1 1 66 LE System ca 200 30 30 30 73 200 30 30 51 BCM Chester DCH Administrator Access H Resources S C Telephon n 200 30 30 77 DC H wie A Speer DACH Data Services 5 User ID nnadmin Telset user ID 738662 Last successful login 2010 07 01 09 42 l ON EN Gi A val A 1 KN Da U Security Policies Note To configure create any Security Policy or User Groups Accounts you must log on to Business Element Manager with an Account that has the Privileges to do so 1 Log on to Business Element Manager refer to the Accessing Business Element Manager section of this guide 2 From the Configuration tab open Administration Access and select Security Policies NN40011 006 Issue 1 2 BCM Rls 6 0 9 User Management 3 Conf
20. o prevent other users logging in whilst you are performing essential maintenance 1 Log on to Business Element Manager refer to the Accessing Business Element Manager section of this guide 2 From the Configuration tab open Administrator Access and select Accounts amp Privileges 3 Select the Current Account tab Accounts and Privileges Current Account f View by Accounts View by Groups 26 NN40011 006 Issue 1 2 BCM Rls 6 0 User Management 4 Click on the Enable Exclusive Access button Current Account View by Accounts View by Groups This panel is refreshed at login Account Notifications User ID Innadmin ss sts S Password jereereseseseseseses Telsetuser ID 738662 Telset password O 2010 07 02 10 42 Exclusive access time remaining sec 0 5 Set the duration you require for Exclusive Access and click OK 6 Exclusive Access will expire after this time or when you have finished the maintenance function click the Disable Exclusive Access button Exclusive access Disable Exclusive Access Exclusive access time remaining Leer Jr 0 NN40011 006 Issue 1 2 BCM Rls 6 0 2 User Management Avaya Documentation Links e Administration and Security 28 NN40011 006 Issue 1 2 BCM RIs 6 0
21. ount lf you wish to only allow temporary access for an account use the following procedure 1 Log on to Business Element Manager refer to the Accessing Business Element Manager section of this guide 2 From the Configuration tab open Administrator Access and select Accounts amp Privileges 3 Click on the View by Accounts tab 4 Select the Account you wish to apply the time limit to 5 In the lower window select the General tab 6 Click the Enable Account Expiry check box Accounts and Privileges Current Account View by Accounts View by Groups Accounts User ID Details For Account General Remote Access History Group Membership Description Account Expiry Account will be disabled on 7009 01 01 01 00 00 e Enable account expiry C Account Textual Credentials Password Expiry 2009 01 01 01 00 00 Change Password On Login T NN40011 006 Issue 1 2 BCM Rls 6 0 25 User Management 7 Click in the Account will be disabled on field and set the expiry date and time in the date time selection screen 2 Gf4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 time ir de fo dEr d Cancel 8 Click OK to save the selection Enabling Exclusive Access Whilst Logged in as an Administrator lf you are logged in with an Account that has Administrator privileges you can enable exclusive access This may be necessary t
22. over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAY A COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY A
23. rms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners 2 NN40011 006 Issue 1 2 BCM RIs 6 0 User Management Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright 2010 ITEL All Rights Reserved The copyright in the material belongs to ITEL and no part of the material may be reproduced in any form wi
24. thout the prior written permission of a duly authorised representative of ITEL NN40011 006 Issue 1 2 BCM Rls 6 0 3 User Management Table of Contents User Management eege 5 EEN AE 5 POQUIFCG IMTONMMAUO Mc sar 5 FOW NA EE 6 Accessing Business Element Manager 7 Sei Did leie e 9 Configuring the General Security Policy Settings cccccccccessseeeeeeeeeeeeaees 10 Configuring Credential Complexity cceecccceeceeeeeeeeeceeeeeeeeeaeeeeeeeesseneeeeeeeas 11 Configuring Lockout ON Failed Login ccccccccseeeeeeeeeeeeeeeeeeeaeeeeeeeesaeeeeeeeeeas 12 Password DIY EE 13 Password FISIO EE 14 Configuring Web Server Certificate SSH Key Pair and Challenge Key 15 Wanaging User GroUDS assnse 15 Managing USer ee LA 19 Adding Deleting or Modifying User Accounts cccccceeseeeeeeeeeeeeeeeeeeaaeees 19 Modifying Access to Accounts 23 Avaya Documentation Links ccccceeceeeeeeeeeeeeneeeeeeneeees 28 4 NN40011 006 Issue 1 2 BCM RIs 6 0 User Management User Management Overview You can build levels of secure access into your system with the Accounts amp Privileges feature by defining user groups and accounts for all personnel you expect to be doing any type of programming or monitoring of the system As a security enhancement you can also set the amount of time that Business Element Manager stays open if there is no input activity When the period completes the program automati
25. tribute Value Description O Z o S counting from 1 again If the user enters invalid passwords until the lockout counter threshold is reached the Lockout duration determines when the user can sign back onto the system Password Expiry The Password Expiry parameters can be configured with expiry policies for accessing the BCM Security Policies Entry Policy Local Authentication Policy Authentication Service Policy Session Management Policy SSL and 55H Policy Credential complexity Credential Type Minimum User ID Length Minimum password length Password complexity level Alphanumeric 5 Numeric d Lockout on Failed Login Enable lockout Lockout duration fmin 1 Lockout counter Lockout counter reset min Password Expiry Enable Password Expiry Days before password expire Warning days before password expire Password History Enable password history Password history length Attribute sid Description Enable check box To enable the password expiry policy password before it expires expiry that the user receives a notification NN40011 006 Issue 1 2 BCM Rls 6 0 13 User Management Password History The password history feature can be used to prevent users from re using the same password Administrators can configure the number of previous passwords to store and check Security Policies Entry Policy Local Authentication Policy authentication Service Policy
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