Avaya 0604DAX Notice
Contents
1. Ctrl Priority Bits Auto 1 2 3 4 5 6 7 Media Priority Bits Auto 1 2 3 4 5 6 X Disable Data 802 1Q Data Priority Bits Auto 1 2 3 4 5 6 7 2 allowing the link speed and the duplex mode on the IP phones to be provisioned independently for both the network port and the PC port The configuration menu has been expanded to include the additional content The following new menu items have been added to the configuration menu Ntwk Port Speed Auto 10BT 100BT Ntwk Port Duplex Auto Force Full Force Half PC Port Speed Auto 10BT 100BT PC Port Duplex Auto Force Full Force Half The PC Port menu items are not available on the IP Phone 2001 since this phone does not have a PC port Nortel Page 3 of 20 Additional Timer Values Added to Backlight Control Applies to IP Phone 2007 1110 1120E 1140E and 1150E The 0621C3N 0623C3G 0624C3G 0625C3G and 0627C3G firmware loads deliver two new backlight timer durations on the IP Phone 2007 1110 1120E 1140E and 1150E respectively The Contrast and Brightness Tools are used to alter the physical settings of the display The Backlight setting determines the time before the display sleeps goes black or dims Two new short duration intervals of 5 seconds and 1 minute have been added to the existing duration choices Because of the addition of the two new intervals a previously selected preference may be adjusted when the new firmware is2. IP Phone 2001 Charcoal with Bezel with Icon 0604DAX bin keycaps Manufacture Discontinued NTDU90BB70 IP Phone 2001 Charcoal with Bezel with 0604DAX bin English Text label keycaps Manufacture Discontinued NTDU90AC70E6 IP Phone 2001 Charcoal with Bezel with Icon 0604DAX bin keycaps RoHS NTDU90BC70E6 IP Phone 2001 Charcoal with Bezel with 0604DAX bin English Text label keycaps RoHS NTDUSOBBGS IP Phone 2001 GSA 0604DAX bin NTDU91AA16 IP Phone 2002 Ethergray with Icon keycaps 0604DAX bin Manufacture Discontinued NTDU91BA16 IP Phone 2002 Ethergray with English Text 0604DAX bin label keycaps Manufacture Discontinued NTDU91AA70 IP Phone 2002 Charcoal with Icon keycaps 0604DAX bin Manufacture Discontinued NTDU91BA70 IP Phone 2002 Charcoal with English Text 0604DAX bin label keycaps Manufacture Discontinued NTDU91AB70 IP Phone 2002 Charcoal with Bezel with Icon 0604DAX bin keycaps Manufacture Discontinued NTDU91BB70 IP Phone 2002 Charcoal with Bezel with 0604DAX bin English Text label keycaps Manufacture Discontinued NTDU91AC70E6 IP Phone 2002 Charcoal with Bezel with Icon 0604DAX bin keycaps RoHS NTDU91BC70E6 IP Phone 2002 Charcoal with Bezel with 0604DAX bin English Text label keycaps RoHS NTDU91BBGS IP Phone 2002 GSA 0604DAX bin Nortel Page 9 of 20 NTDU92AA16 IP Phone 2004 Ethergray with Icon
3. SRTP O0 N 1 Y 1 The IP Phone 2007 1110 1120E 1140E and 1150E configuration menu has been expanded with the 0621C3N 0623C3G 0624C3G 0625C3G and 0627C3G firmware releases The graphic menu structure below presents the complete configuration menu now available Nortel Page 18 of 20 Enable 802 1x EAP DevicelD Password Enable 802 1ab LLDP DHCP No Partial Full Set IP XXX XXX XXX XXX Net Mask XXX XXX XXX XXX Gateway XXX XXX XXX XXX S1 IP xxx Xxx XXX XXX Port S1 Action Retry S1 PK FFFFFFFFFFFFFFFF S2 IP XXx XXX XXX XXX Port S2 Action Retry S2 PK FFFFFFFFFFFFFFFF Ntwk Port Speed Auto 10BT 100BT Ntwk Port Duplex Auto Force Full Force Half Disable Voice 802 1Q VoiceVLAN No VLAN LLDP MED LLDP VLAN Name DHCP Enter VLAN ID VLAN Filter Ctrl Priority Bits Auto 1 2 3 4 5 6 7 Media Priority Bits Auto 1 2 3 4 5 6 7 Disable PC Port PC Port Speed Auto 10BT 100BT PC Port Duplex Auto Force Full Force Half Disable Data 802 1Q DataVLAN No VLAN LLDP VLAN Name Enter VLAN ID Data Priority Bits Auto 1 2 3 4 5 6 7 PC Port Untag All Cached IP Ignore GARP Enable PSK SRTP XAS IP XXX XXX XXX XXX Graphical XAS Port TFTP IP xxx XXX XXX XXX Enable Bluetooth Auto yes No This menu item on IP Phone 1140E and 1150E only Nortel Page 19 of 20 The IP Phone 2007 1110 1120E 1140E and 1150E contain a password protecti
4. keycaps 0604DAX bin Manufacture Discontinued NTDU92BA16 IP Phone 2004 Ethergray with English Text 0604DAX bin label keycaps Manufacture Discontinued NTDU92AA70 IP Phone 2004 Charcoal with Icon keycaps 0604DAX bin Manufacture Discontinued NTDU92BA70 IP Phone 2004 Charcoal with English Text 0604DAX bin label keycaps Manufacture Discontinued NTDU92AB70 IP Phone 2004 Charcoal with Bezel with Icon 0604DAX bin keycaps Manufacture Discontinued NTDU92BB70 IP Phone 2004 Charcoal with Bezel with 0604DAX bin English Text label keycaps Manufacture Discontinued NTDU92AC70E6 IP Phone 2004 Charcoal with Bezel with Icon 0604DAX bin keycaps RoHS NTDU92BC70E6 IP Phone 2004 Charcoal with Bezel with 0604DAX bin English Text label keycaps RoHS NTDU91BBGS IP Phone 2004 GSA 0604DAX bin NTDU96AB70 IP Phone 2007 Charcoal with Bezel 0621C3N bin Manufacture Discontinued NTDU96AC70E6 IP Phone 2007 Charcoal with Bezel RoHS 0621C3N bin NTYSO2AAE6 IP Phone 1110 Graphite with Icon keycaps 0623C3G bin NTYSO2BAE6 IP Phone 1110 Graphite with English keycaps 0623C3G bin NTYSO3AA IP Phone 1120E Graphite with Icon Keycaps 0624C3G bin Manufacture Discontinued NTYSO3BA IP Phone 1120E Graphite with English keycaps 0624C3G bin Manufacture Discontinued NTYSO3AC IP Phone 1120E Graphite with Icon Keycaps 0624C3G bin NTYSO3BC IP Phone 1120E Graphite with English keycaps 0624C3G bin NTYSO3ABE6 IP Phone 1120E Grap
5. 20E and 1140E cannot be upgraded directly to the newly released firmware if they are currently running firmware previous to 0624C1B and 0625C1B respectively Instead the phones must first be upgraded to 0624C1B and 0625C1B or newer recommend 0624C3C and 0625C3C Once the phones are running at least 0624C1B and 0625C1B firmware they will accept being upgraded to 0624C3G and 0625C3G respectively Current release of SRTP PSK is not backward compatible with older version of SRTP PSK Applies to IP Phone 2001 2002 2004 2007 1110 1120E 1140E 1150E One important note when upgrading the IP Phones to the current releases of firmware is to realize that the current releases of SRTP PSK is not compatible with older versions of SRTP PSK All phone wishing to provide secure communication using SRTP PSK must upgrade to the current firmware version 0604DAX for the Phase II IP Phone 2001 Phase II IP Phone 2002 and Phase II IP Phone 2004 firmware version 0621C3N for the IP Phone 2007 and firmware versions 0623C3G 0624C3G 0625C3G and 0627C23 for the IP Phone 1110 1120E 1140E and IP Phone 1150E respectively Nortel Page 5 of 20 Network Loop Applies to IP Phone 2002 2004 2007 1120E 1140E These firmware releases include a fix to help prevent network loop scenarios from being introduced into the network and the resultant network outages that can occur The network loop avoidance fix was first introduced in 0604D9H 0621C2B 0624C1E and 0
6. 4C3G 0625C3G and 0627C3G firmware loads the firmware loads 0623C3F 0624C3F 0625C3F and 0627C3F respectively have been manufactured discontinued Nortel Page 1 of 20 Nortel recommends an upgrade to these maintenance releases of firmware for all applicable IP Phones and Call Servers at the earliest convenience These maintenance releases are being provided as a no charge update to all customers These new firmware loads deliver enhancements to Nortel s IP Telephony Solution and deliver general quality improvements The enhancements available include More flexible network connectivity control Additional backlight control timers on selected IP Phones Nortel Page 2 of 20 Enhancements More flexible network connectivity control The 0604DAX 0621C3N 0623C3G 0624C3G 0625C3G and 0627C3G firmware loads introduce greater low level network control available through the phones configuration menus The greater control includes 1 Allowing 802 1q extended frame format to be disabled permitting the phone to connect to network infrastructure that does not support the 802 1Q extended frame format As well the new firmware allows for the provisioning of the 802 1Q priority settings for the voice traffic both control and bearer and the data traffic from the PC port The configuration menu has been expanded to include the additional content The following new menu items have been added to the configuration menu Disable Voice 802 1Q
7. 625C1E One important note when upgrading to 0604DAX 0621C3N 0624C3G or 0625C3G from any load previous to 0604D9H 0621 C2B 0624C1E or 0625C1E respectively is that IP Phones that were inadvertently mis wired during initial installation will not be allowed to work until the cabling problem is corrected This fix is only an issue if the installer when installing the Nortel IP Phone 2002 2004 2007 1120E or 1140E inadvertently connected the network Ethernet cable to the PC Ethernet port on the back of the phone instead of connecting it to the network Ethernet port on the back of the phone Phase II IP Phones 2002 and 2004 running firmware previous to 0604D9H IP Phones 2007 running firmware previous to 0621C2B and IP Phone 1120E and 1140E running firmware previous to 0624C1C and 0625C1C respectively will work when incorrectly connected but this does introduce the potential for network degradation These new firmware loads will try and safe guard the network by trying to prevent phones that are mis cabled to function This means that the IP Phones that are working on a previous release of firmware may stop working if they are not correctly wired But realize that a mis cabled phone may still work even with the new firmware if the network infrastructure supports Auto MDIX And if the network infrastructure supports Auto MDIX network loop can still occur if the network is not running the Spanning Tree Protocol STP or a similar loop avoidance
8. E and 1150E The IP Phone 1110 1120E 1140E and 1150E graphical display contrast control can be adjusted either locally on the phone or through the call server TPS control The Communication Server 1000 TPS does not yet synchronize its contrast setting with the local control This means if the local control is used exclusively then whenever the phone has a power cycle the TPS contrast setting is restored and the user may need to adjust contrast again The local contrast control on the IP Phone 1110 1120E 1140E and 1150E is accessed by a double press of the Services key and selecting 1 Preferences then 1 Display Settings in the menu The TPS contrast control is accessed with a single press of the Services key then selecting Telephone Options then Contrast Adjustment Nortel Page 8 of 20 IP Phone Compatibility These firmware releases are compatible with the following IP Phones PEC Description Firmware file NTDU90AA16 IP Phone 2001 Ethergray with Icon keycaps 0604DAX bin Manufacture Discontinued NTDU90BA16 IP Phone 2001 Ethergray with English Text 0604DAX bin label keycaps Manufacture Discontinued NTDU90AA70 IP Phone 2001 Charcoal with Icon keycaps 0604DAX bin Manufacture Discontinued NTDU90BA70 IP Phone 2001 Charcoal with English Text 0604DAX bin label keycaps Manufacture Discontinued NTDU90AB70
9. NORTEL Product Bulletin Bulletin Number P 2007 0154 Global Rev1 Date 10 Oct 2007 UNIStim Firmware Maintenance Release 0604DAX for Phase II IP Phones 2001 2002 amp 2004 0621C3N for IP Phone 2007 and 0623C3G 0624C3G 0625C3G and 0627C3G for IP Phone 1110 1120E 1140E and 1150E Respectively REVISION HISTORY Date Revision Summary of Changes 31 July 07 Original bulletin This is the original publication 10 Oct 07 Revision 1 New up revision of IP Phone 11xx firmware to reinstate support for CS1K prior to release 5 0 Introduction Nortel is pleased to announce the general availability of a maintenance release of UNIStim firmware version 0604DAX for the Phase II IP Phone 2001 Phase II IP Phone 2002 and Phase Il IP Phone 2004 Nortel is also pleased to announce the general availability of a maintenance release of UNIStim firmware version 0621C3N for the IP Phone 2007 In addition Nortel is pleased to announce the general availability of maintenance releases of UNIStim firmware version 0623C3G 624C3G 0625C3G and 0627C3G for the IP Phone 1110 1120E IP Phone 1140E and IP Phone 1150E respectively NOTE The 0623C3G 0624C3G 0625C3G and 0627C3G firmware loads for the IP Phone 1110 1120E 1140E and 1150E respectively resolve an incompatibility discovered in the 0623C3F 0624C3F 0625C3F and 0627C3F firmware loads with Communication Server 1000 release 4 5 or earlier With the up revision of 0623C3G 062
10. demarks of Nortel Nortel is a recognized leader in delivering communications capabilities that enhance the human experience ignite and power global commerce and secure and protect the world s most critical information Serving both service provider and enterprise customers Nortel delivers innovative technology solutions encompassing end to end broadband Voice over IP multimedia services and applications and wireless broadband designed to help people solve the world s greatest challenges Nortel does business in more than 150 countries For more information visit Nortel on the Web at www nortel com Nortel Page 20 of 20
11. e 15 of 20 IP Phone Firmware Upgrade Method Communication Server Dependent Communication Server 1000 The IP Phone 2007 1110 1120E 1140E and 1150E supports remote firmware upgrades through both a TFTP process and a more automated UFTP process direct from the Communication Server 1000 Release 4 5 or later The method to upgrade the IP Phone 2007 1110 1120E and 1140E firmware depends on the call server software e Communication Server 1000 Release 4 0 and Succession 1000 Release 3 0 systems must use TFTP e Communication Server 1000 Release 4 5 or later systems can use UFTP or TFTP The IP Phone 1150E firmware can use UFTP or TFTP since it is only supported on Communication Server 1000 Release 4 5 or later For more information on TFTP and UFTP firmware upgrade processes please refer to the IP Phones Description Installation and Operation Document NTP 553 3001 368 Survivable Remote Gateway SRG 200 400 and SRG 50 For information on firmware upgrade processes for the SRG200 400 please refer to the Main Office Configuration Guide for SRG200 400 Rls1 5 NTP 553 3001 207 For information on firmware upgrade processes for the SRG50 please refer to the Main Office Configuration Guide for SRG50 RIs 2 0 NTP 553 3001 207 Nortel Page 16 of 20 IP Phone Configuration Menu The Phase II IP Phone configuration menu has been expanded with the 0604DAX firmware release The text based menu structure below presents the complete configura
12. e as per existing automatic operation The potential impact of this change to an installed customer network is If they have a Data VLAN configured on the phone and they have the auto configure VLAN feature enabled and they DO NOT have their DHCP server on the Data VLAN then the phone running these new firmware images will not register to the call server Customers should check that the DHCP server is on the Data VLAN if they ve configured a Data VLAN on their phones 2 Stripping of egress Data VLAN tag is configurable VLAN tag stripping can be enabled or disabled in addition to enabling VLAN support on the phone s PC port If VLAN is enabled on the phone s PC port ingress direction the default will be to strip the tag on the egress direction However this can be manually overridden to disable stripping even if VLAN tagging ingress direction is enabled on the phone s PC port Likewise if VLAN is disabled on the phone s PC port the default will be to NOT to strip the tag on the egress direction But this again can be overridden to enable stripping even if VLAN is disabled on the phone s PC port ingress direction If stripping is disabled the packet is sent to the phone s PC port unmodified If stripping is enabled the 802 1q header is removed assuming one exists from the packet before forwarding it out the phone s PC port Nortel Page 7 of 20 Important Note While these changes corrects the VLAN access p
13. e with English Keycaps 0627C3G bin ROHS IP Phone 2004 NTEXOO Phase 1 IP Phone 2002 NTDU76 and Phase 1 IP Phone 2004 NTDU82 cannot load these releases Nortel Page 11 of 20 Call Server Compatibility and Requirements These firmware releases are compatible with the below Nortel Call Servers Call Server CS 1000 4 5 X21 4 50W IP Line 4 50 88 or later SS 4 50 88 or later Notes Advisements Nortel recommends an upgrade to these firmware releases at the earliest opportunity CS 1000 4 0 X21 4 00T IP Line 4 00 55 or later SS 4 00 55 or later Nortel recommends an upgrade to these firmware releases at the earliest opportunity For Phase Il IP Phones details on using OTM or Element Manager to upgrade the phones can be found in NTP 553 3001 365 For IP Phone 2007 1120E and 1140E a Trivial File Transfer Protocol TFTP Server is required to distribute firmware to IP Phones The TFTP Upgrade menu on the IP Phone is used to upgrade the firmware The IP Phone 1150E is not supported on this platform CS1000 3 0 X21 3 00 IP Line 3 10 81 or later SS 2 11 03 or later Nortel recommends an upgrade to these firmware releases at the earliest opportunity For Phase II IP Phones details on using OTM or Element Manager to upgrade the phones can be found in NTP 553 3001 365 For IP Phone 2007 1120E and 1140E a Trivial File Transfer Protocol TFTP Server is required
14. hite with Icon Keycaps 0624C3G bin ROHS Manufacture Discontinued NTYSO3BBE6 IP Phone 1120E Graphite with English Keycaps 0624C3G bin ROHS Manufacture Discontinued NTYSO3BBGSE6 IP Phone 1120E GSA RoHS Manufacture 0624C3G bin Discontinued NTYSO3ACE6 IP Phone 1120E Graphite with Icon Keycaps 0624C3G bin ROHS NTYSO3BCE6 IP Phone 1120E Graphite with English keycaps 0624C3G bin ROHS NTYSO3BCGSEE6 IP Phone 1120E GSA RoHS 0624C3G bin NTYSO5AA IP Phone 1140E Graphite with Icon Keycaps 0625C3G bin Manufacture Discontinued Nortel Page 10 of 20 NTYSO5BA IP Phone 1140E Graphite with English keycaps 0625C3G bin Manufacture Discontinued NTYSO5AC IP Phone 1140E Graphite with Icon Keycaps 0625C3G bin NTYSO5BC IP Phone 1140E Graphite with English keycaps 0625C3G bin NTYSO5ABE6 IP Phone 1140E Graphite with Icon Keycaps 0625C3G bin ROHS Manufacture Discontinued NTYSO5BBE6 IP Phone 1140E Graphite with English Keycaps 0625C3G bin ROHS Manufacture Discontinued NTYSO5BBGSE6 IP Phone 1140E GSA RoHS Manufacture 0625C3G bin Discontinued NTYSO5ACE6 IP Phone 1140E Graphite with Icon Keycaps 0625C3G bin ROHS NTYSO5BCE6 IP Phone 1140E Graphite with English Keycaps 0625C3G bin ROHS NTYSO5BCGSE6 IP Phone 1140E GSA RoHS 0625C3G bin NTYSO6AAE6 IP Phone 1150E Graphite with Icon Keycaps 0627C3G bin ROHS NTYSO6BAE6 IP Phone 1150E Graphit
15. k disruption IP Phone may not respond to Zone Pages Issues with EAP if Password or Device ID are input incorrectly In Enter Admin Password menu using an USB mouse may freeze the phone Nortel Page 4 of 20 The 0604DAX 0621C3N 0623C3G 0624C3G 0625C3G and 0627C3G firmware releases close the following cases Case 070326 78016 Title 070104 91739 CRC errors occurring during large file transfer when using auto negotiation Set cannot be muted with AnswerBack on a BCM platform 070412 96011 DHCP Release sometimes not being sent 070606 51244 XAS IP address may change to 1 1 0 0 after upgrading firmware 060726 18008 06091 1 74038 Etherset QoS Statistics may be reported incorrectly 061020 20102 061027 27675 070226 47774 070313 65095 061019 18728 IP Phone might respond to ARP with wrong IP address Connection to XAS may resets resulting in loss of IP Zone Paging 070330 83922 1 way speech sometimes occurring with SRTP PSK 070417 00508 IP Phone did not reset after upgrading firmware 070510 24253 DHCP lease sometimes not released in the default VLAN Product Advisements 2 Step Upgrade May Be Required Applies to IP Phone 1120E and 1140E One important note when upgrading the IP Phone 1120E to 0624C3G or the IP Phone 1140E to 0625C3G from any load previous to 0624C1B or 0625C1B respectively is that a 2 step upgrade will be required The IP Phone 11
16. loaded onto the phone This one time adjustment can be reset by entering the Contrast and Brightness Tools and selecting a new preference Once the new preference is selected the selection will be persistent across future resets and upgrades Quality Improvements The 0604DAX 0621C3N 0623C3G 0624C3G 0625C3G and 0627C3G firmware loads also continue to improve the overall quality of the Phase Il IP Phones 2001 2002 2004 IP Phone 2007 and Next Generation IP Phones 1110 1120E 1140E and 1150E through the delivery of ongoing resolution of CRs and closed cases In total approximately 70 resolved issues have been closed and 14 customer cases have been closed in these new firmware loads since the last suite of GA firmware loads The list of resolved critical issues and the list of closed cases since the last suite of generally available GA firmware loads are listed below The 0604DAX 0621C3N 0623C3G 0624C3G 0625C3G and 0627C3G firmware releases fix many minor issues and the following critical issues since the last suite of GA firmware loads Remote chance that DHCP may suspend Slight chance that IP Phone may lock on Active Call Difficulty connecting to server if network cable unplugged and then restored Errors sometimes occurring during DHCP option handling IP Phone sometimes not re registering after server maintenance Difficulty downloading firmware if link speed set to 100BT Full Duplex Sound quality may be impaired after networ
17. on mechanism to lock out access to the Network Configuration menu If enabled access to the Network Configuration menu is password protected and the password is prompted by a pop up window One must type the password 26567 738 color set from the dial pad and press the Down arrow or mouse click OK to enter the Network Configuration menu When an incorrect password is entered the Network Configuration Menu is not opened To thwart password guessing only 3 incorrect password entries in a row are allowed After the 3 incorrect entry the password entry is ignored for 5 minutes During this period of time the password prompt is displayed and the entered digits accepted however the phone will not process the incoming digits The password prompt window simply closes and the behavior is identical to that of an incorrect password entry The user will assume the incorrect password has been entered and try again Thus even if the correct password is guessed during the 5 minute period it will be ignored This effectively reduces the guess entry rate to 3 guesses every 5 minutes Once the password has been entered access to the Network Configuration menu remains active for 5 minutes During the 5 minutes the menu can be freely navigated exited and entered without being prompted again for the password When the 5 minutes expires the menu is closed The password must be reentered to access the Menu Nortel the Nortel logo and the Globemark are tra
18. open standards based network platform that supports simultaneous voice and data services The Nortel Application Gateway 1000 is used by organizations to deploy and manage multiple applications across the range of Nortel IP Phones including the 2001 2002 2004 2007 1120E 1140E and 1150E For more information on the capabilities introduced with Nortel Application Gateway 1000 please refer to the Product Bulletin P 2006 0034 Global REV1 and Product Bulletin P 2007 0006 Global The IP Phone 1110 and 1150E is not supported by the Application Gateway 1000 Nortel Secure Multimedia Controller SMC 1 0 These firmware releases continue to provide support to interwork with Nortel Secure Multimedia Controller SMC 2450 The SMC 2450 is a purpose built application firewall delivering an integrated inside threat security solution to protect Nortel s IP phones and multimedia communication servers The SMC 2450 creates a Secure Multimedia Zone around the converged infrastructure to protect against Denial of Service attacks and other security threats while pre configured policy settings simplify deployment and ensure the integrity and availability of the business critical converged multimedia infrastructure For more information on the capabilities introduced with Nortel SMC 2450 please refer to the SMC 2450 Product bulletin P 2006 0131 Global and the SMC 2450 Sales and Marketing bulletin SM 2006 0132 Global Nortel Pag
19. protocol As a preventative measure to reduce the potential for network degradation and to prevent mis cabled phones from ceasing to work when their firmware is upgraded please consider taking the necessary steps to ensure your Nortel IP phones network cables are plugged into the correct ports on the back of the phone network cable into the network Ethernet port and the PC Ethernet cable if connecting a PC to the PC Ethernet port little computer icon on the back of the phone Correction to VLAN Access Process Applies to IP Phone 2002 2004 2007 1120E 1140E may impact current network configurations The 0604DAX 0621 C3N 0624C3G and 0625C3G firmware releases continue to support the changes to the VLAN Access Process that were first introduced in 0604D9H 0621C2B 0624C1E or 0625C1E firmware When upgrading to 0604DAX 0621C3N 0624C3G or 0625C3G from any load previous to 0604D9H 0621C2B 0624C1E or 0625C1E respectively the corrections to the VLAN Nortel Page 6 of 20 access process might impact current customer network configurations especially if something special was done to compensate for the former operation of the phone 1 Voice VLAN enabled with the Automatic VLAN Discovery feature initial DHCP request is forwarded based on the Data VLAN policy i e untagged if Data VLAN is disabled or tagged with the Data VLAN ID if Data VLAN is enabled Subsequent DHCP requests and the resolution of a Voice VLAN will b
20. rocess the change might impact current customer network configurations especially if something special was done to handle the prior operation of the phone For more information on VLAN support in the IP Phones please refer to the IP Phones Description Installation and Operation Document NTP 553 3001 368 One way speech path behind NAT Routers Applies to IP Phone 2001 2002 2004 2007 1120E 1140E 1150E A problem exists that with some NAT routers that causes one way speech path This problem is addressed by the application of patch MPLR21030 on the Communication Server 1000 Release 4 5 and 4 0 Note IP Phone usage behind NAT routers is not supported with Communication Server 1000 Release 3 0 The Communication Server 1000 patch is located in the Meridian PEP library at the www nortel com support web site Outstanding Known Issues Although the 0604DAX 0621C3N 0623C3G 0624C3G 0625C3G and 0627C3G firmware releases greatly improve the overall quality of the IP Phones these firmware releases still include some outstanding known issues Backlight Interaction with USB devices IP Phone 2007 1120E 1140E and 1150E Some USB devices i e Mice or Keyboards send regular coordinate update messages to the phone even when the device is not being used This can cause the sleep mode for the backlight to not be properly invoked Contrast Adjustments Local amp TPS contrast adjustments are not synchronized IP Phone 1110 1120E 1140
21. rtel recommends an upgrade to these firmware releases at the earliest opportunity The SRG 50 Enhanced Firmware download patch BCM050 090 SRG is required to keep the IP Phone firmware supported on the SRG 50 in synch with the Communication Server 1000 Main office This patch will work for all versions of IP client firmware The patch will allow you to upgrade the IP Phone firmware The SRG patch is entitled BCM050 090 SRG This patch is available at the www nortel com support web site in the SRG 50 1 0 section To officially support the IP Phone 1120E and 1140E a SRG Interim Release Patch BCM050 099 BCM50_ 1 0 BCM050 099 SRG is required for SRG 50 Ris 1 0 systems The Interim Release Patch is available on the www nortel com support web site in the SRG 50 section In addition if the Main is Communication Server 1000 release 4 5 no Communication Server 1000 patch is necessary on the Communication Server 1000 to upgrade the IP Phones But if the Main is Communication Server 1000 release 3 0 or 4 0 a Communication Server 1000 patch is required on the Main to allow the SRG 50 to upgrade the IP Phone firmware The patch is MPLR21148 and is available from the Meridian PEP library at the www nortel com support web site Nortel Page 13 of 20 The IP Phone 1110 and 1150E are not supported on SRG 50 Ris1 0 Although not required it is strongly recommended that SRG 50 1 0 customers upgrade to 2 0 to ensure the la
22. test feature and software application support across the IP Phone portfolio SRG 50 2 0 Nortel recommends an upgrade to these firmware releases at the earliest opportunity No SRG 50 patches are required to support the Enhanced Firmware Download feature that allows the IP Phone firmware supported on the SRG 50 to remain in synch with the Communication Server 1000 Main office SRG50 2 0 officially extends support for the following set types IP Phone 2000 Series Key Expansion Module KEM in Normal Mode only IP Phone 1120E and IP Phone 1140E In addition if the Main is Communication Server 1000 release 4 5 no patch is necessary on the Communication Server 1000 to upgrade the IP Phone But if the Main is Communication Server 1000 release 3 0 or 4 0 a Communication Server 1000 patch is required on the Main to allow the SRG 50 to upgrade the IP Phone firmware The patch is MPLR21148 and is available from the Meridian PEP library at the www nortel com support web site The IP Phone 1110 and 1150E are not officially supported on SRG 50 2 0 and is therefore supported in normal mode only Nortel Page 14 of 20 System Compatibility and Requirements System Notes Advisements Nortel Application Gateway 1000 These firmware releases continue to provide support to interwork with Nortel Application Gateway 1000 The Application Gateway 1000 delivers business applications to the IP Phones It is an
23. tion menu now available EAP Enable 0 N 1 Y 0 if 1 DevicelD Password LLDP Enable 0 N 1 Y 1 DHCP 0 N 1 Y 1 if 0 SET IP xxx XXX XXX XXX NETMSK XXX XXX XXX XXX DEF GW XXX XXX XXX XXX S1 IP Xxx XXX XXX XXX S1 PORT S1 ACTION S1 RETRY COUNT S1 PK FFFFFFFFFFFFFFFF S2 IP XXX XXX XXX XXX S2 PORT S2 ACTION S2 RETRY COUNT S2 PK FFFFFFFFFFFFFFFF else if 1 DHCP 0 Full 1 Partial 1 if 1 S1 IP XXX XXX XXX XXX S1 PORT S1 ACTION S1 RETRY COUNT S1 PK FFFFFFFFFFFFFFFF S2 IP XXX XXX XXX XXX S2 PORT S2 ACTION S2 RETRY COUNT S2 PK FFFFFFFFFFFFFFFF Speed 0 A 1 10 2 100 0 if 1 or 2 Nortel Page 17 of 20 Duplex 0 A 1 F 2 H 0 Cfg XAS 0 N 1 Y 1 if 1 XAS IP Xxx XXX XXX XXX Voice 802 1Q 0 N 1 Y 1 if 1 VOICE VLAN 0 N 1 Y 0 if 1 VLAN Cfg 0 Auto 1 Man 1 if 0 LLDP MED 0 N 1 Y 0 if 0 LLDP VLAN 0 N 1 Y 0 if 0 DHCP 0 N 1 Y 0 else if 1 VOICE VLAN ID VLANFILTER 0 N 1 Y 0 Ctrl pBits 0 7 8 Au 8 Media pBits 0 7 8 Au 8 PC Port O OFF 1 ON 1 This menu item and submenus are not applicable on IP Phone 2001 if 1 Speed 0 A 1 10 2 100 0 if 1 or 2 Duplex 0 A 1 F 2 H 0 Data 802 1Q 0 N 1 Y 1 if 1 DATA VLAN O N 1 Y 0 if 1 DATA VLAN Cfg 0 A 1 M 0 if 1 DATA VLAN ID Data pBits 0 7 8 Au 8 PCUntagAIl 0 N 1 Y 0 Cached IP 0 N 1 Y 0 GARP Ignore 0 N 1 Y 0 PSK
24. to distribute firmware to IP Phones The TFTP Upgrade menu on the IP Phone is used to upgrade the firmware The IP Phone 1110 and 1150E are not supported on this platform Nortel Page 12 of 20 SRG 200 400 1 0 BCM 3 7 based It is mandatory that SRG 1 0 customers upgrade to SRG200 400 Rls1 5 to ensure official support for the latest feature and software application support across the IP Phone portfolio SRG 200 400 1 5 BCM 4 0 based SRG 50 1 0 Nortel recommends an upgrade to these firmware releases at the earliest opportunity No SRG patches are required to support the Enhanced Firmware Download feature that allows the IP Phone firmware supported on the SRG 200 400 1 5 to remain in synch with the Communication Server 1000 Main office SRG 200 400 1 5 officially extends support for the following set types IP Phone 2000 Series Key Expansion Module KEM in Normal Mode only IP Phone 1120E and IP Phone 1140E In addition if the Main is Communication Server 1000 release 4 5 no patch is necessary on the Communication Server 1000 to upgrade the IP Phone But if the Main is Communication Server 1000 release 3 0 or 4 0 a CS1000 patch is required on the Main to allow the SRG 50 to upgrade the IP Phone firmware The patch is MPLR21148 and is available from the Meridian PEP library at the www nortel com support web site The IP Phone 1110 and 1150E are not supported on SRG200 400 Hls1 5 No
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