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Avaya BCM450 User's Manual

1. 68 Registering IP Terminals 68 Additional Information 70 Startup Profile Configuration Tool 70 Before Configuring the Startup Profile Configuration Tool 70 Obtaining the Startup Profile Configuration Tool 72 Slantup Profile SGIIY085S u Z Xu yuy u ua ik u masan Li sas 77 R nning the Startup Profile u a u tutae E eerie Dinos 82 IN SX SS Oct sss 82 Configuring the Fibre Expansion Module 83 Keycode Credit SVSIGlTI o uu u uy e oce ptu ce tete cens 89 Avaya Documentation Links 91 NN40010 317 Issue 1 2 BCM450 Ris 6 0 5 BCM450 System Start Up System Start Up Overview This guide details the steps required to set the BCM to a basic working state When the procedures described in this document have been applied the BCM will be able to perform basic call operations and the system will then be ready for further configuration such as Telephony Services Call Centre etc It is assumed that the BCM has been installed and connected to a power supply before starting this guide Required Information Obtain the following parameter values from the
2. HAME REGION 15 ZONE CLOCKCONTROL HTPSEHYEH TEAR SERYER DUFLT GTWTY DOMAINNAME DNS1 DNS Da jur dusaemasem ee a 21 D YHAMIC ADDRESS SUBNETMASK DFLTGTWY 23 24 STATUS zB 2T FILENAME 29 30 TEMPLATE STARTOH T g 4 TION USEGLOBALPASSWD GLOBALFASS D AUTOASSIGN ADYERTISEMENT MINSECURITYT YERSION Pn tio TELEPHONYSTARTUP Command Action Set to Apply for command to take effect or Ignore far command to be disregarded Note Must be set to Apply when VOICEMAILSTARTUP set ta Apply 20 You will be presented with warning screen below Saving Startup Profile and Associated Startup Profile Editor x You are about to be prompted to save the Startup Profile Next vou will be prompted to save the Startup Profile Editor Since the Startup Profile Editor is the only supported method For modifying a Startup Profile wou will Find yourself in the Startup Profile Editor to make additional changes as appropriate i Cancel NN40010 317 Issue 1 2 BCM450 Ris 6 0 81 BCM450 System Start Up 21 Save a version of the Startup Profile sps file on the USB memory stick This will be noted as a drive letter in Windows Explorer Save As f E DEA Save in g UDISK 20 E gt e C Tools ES History My Documents p Desktop Favorites E Filename 000F6aFD3ED0 sps My Network Places save as type Microsoft
3. 4 Use the following sections as a reference for configuring each MBM type 5 Changes made in the Details for Module sections may result in the following window Click OK to make the changes WARNING A Changing this parameter will temporarily disable the module I Cancel NN40010 317 Issue 1 2 BCM450 Ris 6 0 53 BCM450 System Start Up 6 When you have made any changes to the MBM s ensure they are in the Enabled state the Enable button will be greyed out Task Navigation Panel Configuration Administration M Welcome H System Gy Administrator Access ao Resources x Application Resources Media Gateways i Port Ranges i9 Dial Up Interfaces H E Telephony H Data Services E E Applications Telephony Resources Location Configured Device Dip Switch Bus State Expansion 1 1 D5M32 MBM 011111 50 1 Enabling at Expansion 1 2 DSM16 MBM 011110 51 1 Enabling 4 Expansion 1 3 ASM ASM MBM 111101 52 1 Enabled 4 1 DTM PRI 111100 ax Deconfigure Details For Module Expansion 1 4 Trunk Module Parameters Trunk Port Details Provision Lines Trunk type PRI Overlap receiving d Note Some settings are only available in certain regional profiles Trunk Media Bay Modules DTM Digital Trunk Media Bay Module ISDN BRI Module Interface CTM4 CTM8 Caller ID Media Bay Module GATM4 GATM8 Analogue Trunk
4. Current Date and Time Date and time 2010 08 16 15 34 35 Time zone UTC Edinburgh London ck UTC Casablanca Monrovia UTC Dublin Belfast UTC Edinburgh London UTC Iceland UTC Lishon UTC Madeira Canary Island UTC 1 00 Jan Mayen UTC 1 00 Amsterdam Berlin Bern Rome Stockholm Vienna Date amp Time Settings Attribute Descripion 8 Date and Time NTP Set to NTP Network Time Protocol if the system uses Source a network server to determine the correct time and date Trunk Set to Trunk to use time and date settings from a CO through an analog or IDSN line Manual Set to Manual if you want to be able to manually configure the time and date for your system Default Manual address for the server NTP server unsecured Raise alarm if clock The number of discrepancy seconds specified that must differs by at least occur before the system notifies you of a time difference s between the BCM time and the NTP server if the system automatically checks with the NTP server NTP key ID ID for accessing the NTP server NTP key string Control key corresponding to ID for accessing the NTP server Date and time Use the dropdown calendar to select the correct date and time Select the time zone for this system Setting the Start DN and Telephony Region Use the following procedure to set your fi
5. 399 If the defaults were accepted then a BCM with a Start DN of 221 would have the following DN numbering example below is from a BCM with 3 DSM32 s In located in MBM1 MBM3 38 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BM ASO System Start Up MBM1 DSM32 1 221 252 IP Sets 253 268 Applications 300 399 MBM2 DSM32 2 269 299 amp 400 MBM3 DSM32 3 401 432 Therefore the DN numbers associated with the DSM MBM s are split by both IP Set DN s and Application DN s It may be more preferable to have continuous ranges of DSM DN s IP Set DN s and Application DN s Ordering of DN s into desired ranges can be achieved by use of the Deconfigure and Configure options within Telephony Resources Each resource can be essentially erased by use of the Deconfigure option and have a more appropriate trunk or DN number range assigned by using the Configure option Use the following procedure to erase the existing trunk or DN numbering associated with the resources in Telephony Resources Note Deconfiguring a resource will also erase any programming associated with the trunks or DN s already on that resource Only perform the following procedure if the trunk or DN numbers require changing 1 From the Configuration tab open the Resources folder and click on Telephony Resources Task Navigation Panel Telephony Resources Configuration Administration AB Wel
6. Also connects a maximum of 16 digital telephones to the BCM system G4 8x16 Connects 4 8 analog trunks and up to 16 digital extensions to the BCM system Combination Module Configuration 1 Configuring a combo MBM will result in 2 sub modules for the 4x16 or 3 sub modules for the 8x16 appearing in Telephony Resources Main MBM 2 1 Main MBM 2 2 and Main MBM 2 3 in the example below 2 Select each sub module to configure the specific settings in the case of the CTM GATM component or view the details in the case of the DSM16 component Telephony Resources Modules Configured Device ax16 MBM Location Main MEM 2 Main MBM 2 2 Main MBM 2 3 CTM4 GATM4 DSM16 f Details For Module Main MBM 2 1 Trunk Module Parameters Port Details For the CTM GATM sub module specific settings please refer to the CTM GATM 4 and 8 port Module section of this guide For the DSM16 sub module specific settings please refer to the DSM 16 32 Modules section of this guide NN40010 317 Issue 1 2 BCM450 Ris 6 0 67 BCM450 System Start Up Connecting the BCM to the Network NOTE If the BCM is in a Standalone Installation this section should be ignored After the BCM has been prepared for the network and the preceding initialisation procedures have been performed the BCM can be connected to a Local Area Network LAN 1 Plug one end of a standard RJ45 patch cable into one of t
7. Attribute Value _ Module line type ctype Trunk type Indicates the type of trunks This field is read only for all modules except DTM modules Protocol NI 2 DMS 100 DMS 250 AT amp T4ESS SL 1 Euro ETSI Q Sig Choose the trunk protocol used by your service provider The supported protocols are PRI T1 NI NI 1 and NI 2 DMS 100 DMS 250 AT amp T4ESS SL 1 PRI E1 ETSI QSIG Euro SL 1 Note SL 1 and ETSI QSIG require an MCDN keycode to display BRI Protocol can also be selected on BRI T loops under the Configuration gt Resources gt Telephony Resources Note Always check the line protocol with the central office NSF None ae Extension ae The Network Specific Facilities NSF information element is used to request a particular service from the network Settings are based on the type of switch to which the line connects Suggested settings DMS 100 250 NONE Siemens ESWD Lucent 5ESS WATS GTD5 DMS 10 ALL When you select NONE the NSF extension bit is not set for any service When you select WATS the NSF extension bit is set for unbanded OUTWATS calls When you select ALL the NSF extension is always set for all CbC services ma only for NI protocol E ESSEN MEL IL IE IEEE ep t type When you select SL 1 protocol an additional setting Protocol type appears SL 1 protocol is a private networking protocol This allows you to designate a BCM node as a Network controlle
8. Norstar TM NJA WA NA BRI ST4 MIA 2 Enabling f 06 BRI ST4 NJA 21 2 Enabling 099 BRI ST4 Wie 21 3 Enabling 069 Mone Mie NIA None Wie We NJA None Nia NJA None Wie NIA 12 The BCM should now be shut down to allow FEM MBM installation All the FEM dip switches should be set to On Note Do not install MBM s whilst the BCM is powered up NN40010 317 Issue 1 2 BCM450 Ris 6 0 87 BCM450 System Start Up 13 Switch to the Administration tab and navigate to Utilities Reboot Task Navigation Panel Reboot Administration Configuratio General System Metrics Telephony Metrics E Utilities Reboot Scheduled R A This will ten e BCM Monitor a M Trace Route L Ethernet Activit di AN This action Ll Reset U Shukdown Syst m Diagnostic Settings IP Set Port Details t LAM TP Canh r 14 Click on the Shutdown System button Reboot Reboot Scheduled Reboot A This will temporarily stop all services Reboot This action stops all services in preparatio Shutdown System 15 Click OK to shutdown the BCM Shutdown BCM System A This action will stop all services All Element Manager sessions will be disconnected from the system F The BCM system can be restored to service only by powering the system off and back on again A Physical access Eo Ehe BCM system will be required Eo turn power on C 88 NN40010 317 Issue 1
9. 38 General Numbering Considerations 38 IP TUNK Conto QUOD auae tue teme erue t see eub Poen Enc be GE ie aa dieu 41 IP Sers CODI allo ossi oet u u Stetit ses aub eek dnce GE fie Lom unies tired diede 43 Application DN s Configuration 45 Media Bay Module Configuration 47 Media Bay Module Specific Settings 52 Trunk Media Bay Modules 54 D HWM PRIMOSUI BS s L uu k a utes u ee ass 56 DDASO2 MOGUIBS tea ritas a a amuta aa inns bee ee leads hse 59 DPNSS MOGUES uuu E nm 60 sls 01 8 6 gt e x cT 61 CTM GATM 4 and 8 port Module 64 Station Media Bay Modules 65 DSM 16 32 4 Modules nennen nennen nnnnnnrnnn nnn rss s snis 65 4 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up ASM Analog Station Module Configuration 66 Combination Modules a aa 67 Connecting the BOM to the Netwolrk
10. Start DN Public received digits OLI Private received digits OLI Assign target lines e Norstar Trunk Module Accept the default Start Line number or enter a new starting line number for the trunks presented on the MBM Configure Module type S Start Line NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Note There must be enough DN s available in the system to populate the entire Norstar Expansion Module being configured otherwise you will not be able to configure the module and it will not function Note There must be enough consecutive line numbers available in the system to populate the entire Norstar Expansion Module being configured otherwise you will not be able to configure the module and it will not function Note Received Digits and OLI settings can be configured in other areas of Element Manager such as Telephony Active Sets However configuring these settings in Telephony Resources is a convenient and time saving method if feasible on your installation 9 Click on OK when you have entered the required settings 10 The FEM dip switches should be set to all On 11 The full ranges of extensions or lines associated with each Norstar Extension Module are listed in the Low and High columns This may be useful to note for reference purposes Telephony Resources Configured Device Dip Switch Bus State FEM MBM All On EIE NIA Norstar SM NJA 20 Enabling
11. Enable Ct FileName xX w fe 0011F9E61B54 7 lic E c B E AVAYA Press to Savethe Startup Profile Tab De Profile Editor Exce 4 12 ID NAME 8 0000000000 ICM 14 15 ZONE CLOCKCONTROL i Manual 17 18 SERYER DFLTGTWY 19 T 20 el D THAMIC ADDRESS 22 23 24 STATUS 25 et FILENAME DTIFSEETES4 7 lid 30 TEMPLATE KEYCODES FILENAME a Apply Enter Mame of Keycade File which must reside in 32 33 te the Root directory ofthe Payee l USB Memory Device 3 NM connected to BCM50 35 33 STATUS mmoc eRT Y E st Bi m t NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 19 Once you have entered the configuration details as outlined in the following table click the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer Note You cannot copy and paste data between cells in the Startup Profile If you attempt this the data validation within the spreadsheet becomes corrupt If corruption occurs download another copy of the Startup Profile template from the BCM main unit Also never edit the Startup Profile sps file directly always use the Startup Profile editor to make changes Press to Savethe Startup Profile Tab Delimited File named Sy stemlID sps and associated Startup Profile Editor Excel Spreadsheet named SystemlID xIs
12. 01 ata Migration Manager New update availiable 1 0 1 Download Locations Run 3rd Party Application Launcher 1 06 Downloading 3573 10 In the Node List Import window you can browse to a folder containing a previous BEM installation e g to import previous BEM nodes and click on Open Alternatively click on Cancel to continue Fe b Config Msi Ez Installs W b Admin 3 Converted Music 3 Intels 1 My Recent D ECM CD Course Booking Website 5 ITEL sont 3 BCM450 Ej Customer Courses 5 Java E 3 BCM5 0 5 Dial by Name D Logs E BCM50 C Documentation 3 logs3 5 BT Micro C Documents and Settings C Mitel b BT Product Support Website Engineer Courses 4 Mozilla 9 C BT Versatility 3 Formats amp Logs Ej MsOCache 5j calli70ea53fae6c05352d Freemind O Netgear My Documents Wr amp My Computer e E53 CFusionMX7 Galaxy D ClarifyCRM12i5R 1 05 D 1386 Company Logo 3 Inetpub My Metwork Places 16 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 11 If there hasn t been a previous installation of Element Manager an empty version i e no preconfigured settings or Elements will be presented If you selected a folder containing a previous installation in the last step the existing nodes will be listed in the Element Navigation Panel Note Subsequent launches of Element Manager from Application Launcher or via Star
13. Enabling 099 DTM DPNSS Expansion 1 MBM 6 NJA NJA NJA NJA Disable Enable Deconfigure Configure Details For Module Main MBM 4 Trunk Module Parameters Trunk Port Details Provision Lined Provision Virtual Channels Virtual Channels Virtual Channel Provisioned 60 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up DPNSS Module Specific Settings Attribute vaue Desciton 3 Clock Source Primary Designates whether the DTM BRI acts as a Secondary primary or secondary timing component for an Timing Master external timing source or as the internal timing source Note A BRI module can be programmed with primary secondary clock source however it is recommended that a BRI module always be set to Internal if a DTM exists on the system to be the Primary External clock source Host node DPNSS cards connected to Embark switches have a different way of handling call diversion therefore when you provision a DTM for DPNSS you must indicate what type of switch the lines are connected to When you select the Embark switch calls are diverted using the Call Forwarding feature instead of call diversion DPNSS Local This number allows the system to determine Number Length how many digits to read on an incoming call to determine that the call is meant for this System BRI Module 1 There are no module specific settings for BRI modules However check that the loops ar
14. Excel Workbook M Cancel 22 The filenames for the Startup Profile editor and the Startup Profile consist of the system ID followed by the appropriate extension 23 Exit from Microsoft Excel Running the Startup Profile 1 Ensure that a The BCM is turned off b There are no data cables plugged into the BCM c The amphenol telephony connector is not plugged in 2 Insert the USB memory stick into the USB port on the front of the BCM main unit 3 Plug in the power cable 4 The BCM will automatically detect the USB stick read the Startup Profile and apply the settings to the BCM 5 When the BCM has fully booted both status and power lights will be fully lit remove the USB stick and insert the telephony connector Next Step When the Startup Profile has been applied you should continue with the Telephony Resources Configuration section of this guide 82 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Configuring the Fibre Expansion Module The Fibre Expansion Module FEM has a slightly different but not Inconsistent configuration method Up to 6 Norstar Expansion Modules can be connected to the BCM450 via the FEM Each Norstar Expansion Module will need to be configured individually in Telephony Resources The available Configured Device types for the Norstar Expansion Modules within Telephony Resources are as follows e Norstar TM Trunk Module Norstar Global Line Module contai
15. Installation System Installation Devices Keycode Installation Guide Configuration System Configuration Devices Configuration Telephony NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 91 BCM450 System Start Up 92 NN40010 317 Issue 1 2 BCM450 Ris 6 0
16. Location Configured Device Dip Switch Bus State Internal IP Trunks NJA NJA NJA Internal IP Sets NJA NJA NJA Internal Applications NJA INJA NJA Main MBM 1 DSM32 DSM32 MBM All On NJA N A Main MBM 1 1 DSM16 NJA 10 1 Enabled Main MBM 1 2 DSM16 NJA 11 1 Enabling Main MBM 2 None NJA NJA NJA Main MBM 3 Mane JA NJA N I 4 Enter the new Start DN in the Start DN field and the number of Application DN s to add in the Number of DN s to add field 100 is the number of Application DN s by default Click on OK Configure Module type Applications Note EA requires reboot Number of ONS to add i8 5 Reconfiguration of the Application DN s will require a reboot of the BCM which is performed later on in this procedure NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 6 The new numbering range will be displayed Media Bay Module Configuration When you have obtained the Media Bay Modules and determined their locations in either the main or expansion units the Telephony Resources configuration can be performed Note A keycode is required to enable the expansion unit 1 Launch Element Manager and connect to your BCM 2 In the Configuration tab open the Resources folder and click on Telephony Resources Task Navigation Panel Telephony Resources Configuration Administration Welcome Modules a system Location Configured Device Dip Switch aS Administrator Access Internal IP T
17. Module ADID4 ADID8 Global lines to the BCM system PRI DASS2 DPNSS interfaces Connects a maximum of four CTM4 or eight CTM8 analog public switched telephone lines to the BCM system Connects telephone lines to the BCM system Connects 4 8 Analog Direct Inward Dial trunks 4 8 analog public switched to the system Clock Sources and Digital Trunk BRI Modules For each DIM and BRI choose one of the following settings Primary external Secondary external or Internal 54 Primary external The DIM BRI obtains the timing from the network and the system synchronizes to it This is the default value for the first DTM in a BCM There should only be one defined Primary clock source on a System Private network If this system is in a private network and is intended to provide the master clock for that private network the system must have one and only one Primary clock reference on a DIM or BRI If this system is intended to act as clock master in a private network then all clock sources should be set to Timing Master on this system NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up e Secondary external The DTM BRI acts as a standby reference point If there are excessive errors on the Primary reference link or the DIM BHI designated as Primary reference fails the Secondary DTM BRI obtains the timing from the network to be used for system synchronization This is the default value for the second
18. NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 12 You will notice that the required Dip Switch configuration for each MBM is defined in the Dip Switch column Note this down for when dip switch configuration on the MBM is required later in the procedure Telephony Resources Configured Device Dip Switch Bus Stake DSM32 DSM32 MBM All On NIA NJA DSM16 NA 10 1 Enabled 221 236 16 DSM16 NA 1 1 Enablin 237 252 16 0 ASM ASM MBM All O 20 Enablin 279 286 0 Main MBM 3 BRI ST4 MBM AIL O 30 Enablin 0 Main MBM 4 None iA WA NIA 4j A N A NJA Expansion 1 MBM 6 MIA JJ A NJA MIA NJA NJA Expansion 1 1 DSM32 MEM 011111 50 1 Enablin 287 418 32 Expansion 1 2 DSM16 MBM 011110 51 1 Enahblin 419 13 16 Expansion 1 3 ASM ASM MBM 111101 52 1 Enablin 43 442 8 Expansion 1 4 DTM PRI 111100 53 Enablin 098 30 Expansion 1 5 BRI ST4 MBM 111011 54 Enablin f 099 6 8 CTM8 GATM8 MEM 111010 Expansion 1 6 1 CTM4 GATM4 XI A 55 Enablin 107 110 Expansion 1 6 2 CTM4 GATM4 IJA 55 2 Enablin 114 am 13 Also the full range of extensions or lines for each MBM are listed in the Low and High columns This may also be worth noting for reference purposes 14 The BCM should now be shut down to allow MBM dip switch configuration and installation Note Do not install MBM s whilst the BCM is powered up 15 Switch to the Administration tab and navigate to Utilities Reboot Cl
19. None NJA None N A Expansion 1 None NJA Disable Enable Deconfigure 48 NN40010 317 Issue 1 2 BCM450 RIs 6 0 BCM450 System Start Up 6 The Configure dialog box will appear You can accept the defaults or configure new extension station or line trunk information e Station Module Accept the defaults or configure the Start DN Public received digits OLI and Private received digits OLI The received digits and OLI information will be assigned sequentially to the number of stations available on that module There is also the option of assigning Target Lines to the extensions on the MBM Tick the Assign target lines check box to do this Configure Module type EENI Start DN Public received digits OLI Private received digits OLI Assign target lines e Trunk Module Accept the default Start Line number or enter a new starting line number for the trunks presented on the MBM Configure Module type BRI ST4 MBM Start Line Note There must be enough DN s available in the system to populate the entire MBM being configured otherwise you will not be able to configure the MBM and it will not function Note There must be enough consecutive line numbers available in the system to populate the entire MBM being configured otherwise you will not be able to configure the MBM and it will not function Note Received Digits and OLI settings can be configured in other areas of Element Manager such as Telephony Ac
20. Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners 2 NN40010 317 Issue 1 2 BCM450 RIs 6 0 BCM450 System Start Up Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright O 2010 ITEL All Rights Reserved The copyright in the material belongs to ITEL and no part of the material may be reprodu
21. To assign more line numbers to IP Trunks click on the Configure button Telephony Resources Modules Location Configured Device Dip Switch Bus State Low High internal Tunis ANAM oor oos Internal IP Sets NJA NJA NJA E TO Internal Applications NJA NJA NJA 300 399 Main MEM 1 DSM32 D5M32 MBM All On NJA NJA 221 foe Main MBM 1 1 DSM16 N A 10 1 Enabled 221 236 Main MEM 1 2 DSM16 N A 11 1 Enablin 237 252 Main MEM 2 None N A N A NJA N A N A Main MBM 3 None NJA NIA X N A NA N A Main MBM 4 None NJA NIA NJA NA NJA Expansion 1 MBM 6 NJA NJA NJA NA NIA Expansion 1 1 DSM16 MBM No Cfg NJA NJA NJA NJA Expansion 1 2 ASMJASM MBM No Cfg NJA NJA NJA NIA Expansion 1 3 ASMJASM MBM No Cfg NJA NJA NIA NJA 4 The Configure dialog box appears Enter the total number of purchased VolP trunks in the Total Number of Lines field Click on OK Configure Module type Note Start Line Total Number of Lines 5 The new IP Trunks line number range will be displayed Telephony Resources Configured Device Dip Switch Bus State val urls 001 joie Internal IP Sets NJA NJA NJA 29 20G Internal Applications NJA NJA NJA 300 399 Note Although it is possible to assign more IP Trunks than have been enabled via keycodes only the number of keycode enabled lines will be available for configuration and use refer to Telephony Lines Active VolP Lines However you may wish to allow enough trunks for possi
22. control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAY A COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHAN
23. is configured to be a DHCP server DHCP 5erver General Settings IP Terminal DHCP Options Address Ranges Lease Info Included Address Ranges From IP Address 200 30 30 100 Note For full details concerning the registration and configuration of IP Phones refer to the IP Telephony Guide General Settings Screen Settings The DHCP Disabled Determines the functionality of the DHCP server Server is Enabled IP Phones Default Enabled IP Phones Only Only Enabled All Devices character string gt address 10 10 10 10 gt clients IP address 10 10 10 10 gt DHCP clients WINS server lt IP Address format The address of the Windows Internet Server which address 10 10 10 10 gt resolves IP addresses on a DHCP network WINS node type drop down menu The type of WINS node B node The BCM first checks the HMHOSTS cache then uses broadcast for name registration and resolution P node The BCM registers with a NetBIOS Name server at startup M node Mixes B and P node The BCM uses the B node method and if that fails uses the P node method H node Uses both B and P node methods B 28 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Attribute Value Description node is used only as a last resort Default H node Lease time s numeric string The amount of time before a DHCP lease expires and the device must request a new IP address De
24. keycodes require the BCM to be rebooted Configuring the LAN IP Address If the IP Address of the BCM system requires changing i e to suit the customer s network use the following procedure Both LAN ports will use this IP Address unless VLANs are to be configured refer to the VLANs Guide for more information The LAN IP Address does not apply to the OAM port 1 Access Element Manager refer to Element Manager Connection to the BCM section of this guide 22 NN40010 317 Issue 1 2 BCM450 RIs 6 0 BCM450 System Start Up 2 In the Configuration tab open the System heading and click on IP Subsystem Task Navigation Panel EET IP Subsystem Configuration Administration Welcome General Settings LAN Inter EO System Information e Identification o Date and Time System name Jbcm450 LI P Subsystem IP Settings i Telephony Regions x _ _ 3 Click on the LAN Interfaces tab Select the Customer LAN row and click Modify in the lower part of the screen IP Subsystem General Setting LAN Interfaces 5i ary Customer LAN 192 Is OAM LAN U 10 11 1 LAN Interfaces Static Routes Subnet Mask 299 259 294 0 255 255 255 252 Details for Interface Customer LAN IP Configuration Obtain IP address dynamically IP Address 192 168 2 2 Subnet Mask 255 255 254 0 NN40010 317 Issue 1 2 BCM450 Ris 6 0 23 BCM450 System Start Up 4 Ente
25. module specific settings for ASM modules However port details can viewed Telephony Resources Modules Bus Location Configured Device Dip Switch Expansion 1 1 DSM32 MBM 011111 90 1 DSM16 MBM 011110 51 1 Expansion 1 4 DTM PRI No Cfg NJA Expansion 1 5 BRI ST4 MEM 94 1 Details For Module Expansion 1 3 Expansion 1 2 Set Port Details Ports on Module Device type Version LINK LINK 3oCIPO0 I mum il li IPi I o mm L Set Port Details Attribute Value Module type e These are the port numbers of the physical device XXXX The DN number associated with the port Device type Read only This is the type of DN This field indicates the version of firmware running on the module ns NN State or State Idle All modules Active This field indicates whether a module line or DN is in use Deprovisioned or even provisioned Addons All modules Hugs aes andi fons aed Te RE GET e items added to the telephony devices or trunks This is a list number o is a list number Low t annlan module BENE GUN Fk add on device 66 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Combination Modules These modules provide a combination of both lines and extensions Media Bay Modules 4x16 Combo Connects a maximum of four analog public switched Combination of a CTM4 and a DSM16 telephone lines to the BCM system
26. the clock source may disconnect calls If you change the clock source for your system you may cause your system DTM interface s to reset resulting in dropped calls Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions Send Select or clear Name Display When you select this check box the system sends a specified outgoing name display OLI from the calling telephone Appears only for Protocols SL 1 NI DMS 100 DMS 250 or PRI QSIG Remote Select or clear D e This setting allows you to indicate MWI compatibility on the specific loop s that you are using to connect to the central voice mail system on a Meridian 1 which has the MWI package installed with the RCAP setting set to MWI Appears only for SL 1 protocol Overlap receiving Supports target lines in markets which use Overlap receiving signalling on the BRI trunks Overlap receiving must be configured for each BHI loop After every digit is received at the ISDN layer Target Lines are checked for matches If a full match is made the call is routed immediately to the target line without waiting for additional digits When Overlap receiving is enabled on the trunks this number determines how many incoming digits need to match the target line numbers to be considered a call for that target line Host node M1 Embark IDPX DSM DPNSS cards connected to Embark switches have a different way of handling
27. 0 System Start Up Attribute Value Module line type m 600 700 feet r j C j 1 ee ee Set the distance between BCM and an external channel service unit This setting only appears when the Internal CSU is Disabled Contact your service provider for the proper settings TTT Tet TL T Ensure this is enabled or disabled to match the service provider Cyclic Redundancy Check CRC4 setting for the trunk DASS2 Modules Telephony Resources Modules Dip Switch State None NJA NIA NJA NIA BRI ST4 MBM All On 30 1 Enabling 099 DTM DASS2 All On 40 1 Enabled MEM 6 NJA NJA NJA NJA Location Configured Device Bus Low Main MEM 2 Main MBM 3 Expansion 1 Details For Module Main MBM 4 Trunk Module Parameters Trunk Port Details Provision Lines Trunk type DA552 Clock source Primary external hal 1 Configure the options as required DASS2 Module Specific Settings Attribute Value 3 0 0 amp Modue LineType Clock Primary External Secondary External i Source Internal Designates whether the DTM BRI acts as a primary or secondary timing component for an external timing source or as the internal timing source Note A BRI module can be programmed with primary secondary clock source however it is recommended that a BRI module always be set to Internal if a DTM exists on the system to be the Primary External clock sourc
28. 1111 Details For Module Main MBM 2 1 Trunk Module Parameters Trunk Port Details CTM GATM 4 and 8 port Module Specific Settings Attribute Value Descripion Disconnect Timer 60 600ms Set as advised by the CO Specify the duration of an Open Switch Interval OSI before a call on a supervised external line is considered disconnected This setting must match the setting for the line at the central office CO You must enable disconnect supervision by changing the Line Trunk mode attribute 64 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Station Media Bay Modules With station media bay modules MBM you can connect telephones and analog telecommunication devices to the BCM system Media Bay Module DSM16 DSM32 Connects a maximum of 16 DSM16 or 32 DSM32 Digital Station Module digital telephones to the BCM system ASM4 ASM8 Connects 4 8 analog devices to the BCM system GASM8 Connects 4 8 analog devices to the BCM system The GASM provides the following additional services caller ID pass through message waiting indication and disconnect supervision at the telephone The GASM also allows you to download new firmware DSM 16 32 Modules 1 There are no module specific settings for DSM modules However port details can be observed The port details will display information such as port number D
29. 2 BCM450 Ris 6 0 BCM450 System Start Up 16 An advisory dialog box will display Click OK to close the box Shutdown BCM System A Element Manager will now be disconnected A Please wait 5 minutes before turning off the power to the BCM 17 When the BCM is fully powered down i e the status and power LED s are unlit it will be safe to install the FEM MBM s The FEM dip switches should be all be set to On before installing in the BCM Refer to the Configuring the MBM Dip Switches amp Powering up the BCM section of the Media Bay Modules guide Keycode Credit System It is now possible to remove software entitlements from one BCM and add them to a pool for distribution to other BCM systems A Distributor or Avaya Channel Partner would manage the entitlement pool whereas the BCM installer would apply a Keycode file sent from the Keycode supplier with a reduced set of features onto the BCM and generate a Credit Proof File to send back to the Keycode supplier so that liberated Keycodes can be applied to the entitlement pool When the Keycodes have been entered into the entitlement pool they can be distributed to other BCM systems Note At present the Keycode Credit System is only applicable to BCM RIs 5 0 or later BCM s Also transferral of Keycodes between BCM50 and other platforms and vice versa is not possible Note Entitlements can only be transferred between BCM s belonging to the same customer Also each BCM must b
30. 450 Ris 6 0 BCM450 System Start Up IP Trunk Configuration If IP trunks have been purchased enabled via keycodes and VoIP connection to compatible IP Telephony devices via H 323 or SIP trunks is required then it will be necessary to ensure the correct number of trunks are assigned in Telephony Resources Note If VoIP trunks are not being used skip this section Note For further information on configuring IP Trunks such as VoIP Gateway configuration please refer to the IP Telephony guide By default line numbers 001 008 are assigned Add extra trunks up to the number of purchased VolP trunks Use the following procedure to ensure that the correct number of IP Trunks are assigned 1 From the Configuration tab open the Resources folder and click on Telephony Resources Task Navigation Panel Configuration Administration b Telephony Resources M Welcome Madules aE system Location Configured Device a Administrator Access Internal S Resources Internal IP Sets i9 Application Resources internal Applications 9 Media Gateways Main MEM 1 D5M32 D5M324 MBM a Port Ranges Main MBM 1 1 DSM16 IEEE Main MEM 1 2 DSM16 i Dial Up Interfaces Main MBM 2 None 8 3 Telephony Main MBM 3 None 2 From the Configured Device column select IP Trunks NN40010 317 Issue 1 2 BCM450 Ris 6 0 41 BCM450 System Start Up 3 Line numbers 001 008 are assigned by default to IP Trunks
31. 55 255 255 0 Default gateway 200 30 30 7 Ml T Cancel 24 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 7 lf Obtaining an IP Address dynamically tick the Obtain IP address dynamically box You will see the following WARNING box WARNING E xj AN Changing DHCP Client status will restart Voice over IP Applications Cancel 8 Click OK in the WARNING box and click OK again in the Modify IP Settings box 9 You may lose your connection to Element Manager You will not need to reboot the BCM Click the OK button and reconnect to the BCM using the new IP address unless connected via the OAM port WARNING a X N This action will cause you to lose your connection with the Network Element Reconnect to the Network Element to resume your management session Continue Cancel 10 If the BCM is obtaining its network settings via DHCP either its own DHCP server or one that resides on the network you can choose to renew the network settings To do so click Renew IP Address IP Subsystem AM Interfaces Static Routes D General Setting LAN Interfaces Jy LAM Interfaces Summary zl r r mj r mj r 74 u Ll ud d r d Customer E OAMLAN 10 10 111 Details For Interface Customer LAN IP Configuration Obtain IP address dynamically 4 IP Address 200 30 30 74 Subnet Mask 255 255 255 0 Modify Renew IP Ad
32. AVAYA BCM450 Ris 6 0 System Start Up Task Based Guide BCM450 System Start Up Copyright 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the Information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the Information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no
33. Bms Average Bms C Documents and Settings Pauls PSHARPLAPIOP gt b If any other response is displayed check the IP settings of your laptop PC and the physical connection between the laptop PC and BCM 12 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Installing the Element Manager Application Element Manager is the application that allows configuration of the BCM via a PC laptop Note You must ensure you are using the correct version of Element Manager The version supplied with the BCM will be the correct version The application should be installed on the PC laptop that is required to perform configuration Note Java Runtime Environment must be installed on the PC used to access Application Launcher Visit www java com to download this 1 Point your web browser at the BCM s IP Address HP United Kingdom Computers Laptops Servers Printers and more Windows Internet Explorer 2 You may get presented with the Certificate Error window If so click on the Continue to this website not recommended link a aur E Certificate Error Navigation Blocked AVG v w EJsearh 5 TotalProtection QJ AVGInfo zJ x There is a problem with this website s security certificate The security certificate presented by this website was not Issued by a trusted certificate auth Security certificate problems may indicate an attempt to fool you or intercept any data you server We rec
34. CM External Internal receiving the BRI trunks Overlap receiving must be configured for each BRI loop Set the local number length for loops to interfaces that receive overlap rather than enbloc digits This number is the total length of the called party number received This number is used to calculate the number of leading digits that need to be removed by the system Note This parameter appears only when Overlap receiving is enabled Example Public received number 4502303 Target line received numbers 303 Local number length 7 Public received number length 3 Thus the first four digits are deleted by the system Send Name check box If the switch allows outgoing name display select the check box Display ETSI QSIG only NN40010 317 Issue 1 2 BCM450 Ris 6 0 63 BCM450 System Start Up CTM GATM 4 and 8 port Module 1 Configuring a CTM8 GATM8 MBM will result in 2 sub modules appearing in Telephony Resources Main MBM 2 1 and Main MBM 2 2 in the example below 2 Select each sub module to configure the specific settings Telephony Resources Modules Location Configured Device Dip Switch Internal IP Trunks NJA Internal IP Sets NJA Internal Applications NJA Main MBM 1 DSM32 DSM32 MBM All On Main MBM 1 1 DSM16 NJA Main MBM 1 2 DSM16 NJA 2 CTM8 GATMS MBM All On 2 CTM4 GATM4 DN 2 _TM4 GATM4 NIA Main MBM 3 BRI ST4 MEM All On Main MBM 4 DTM DPNSS All On Expansion 1 MBM 6 NA Expansion 1 1 DSM32 MBM 01
35. DIM ina BCM Private network If this system is in a private network and is intended to provide the Master clock for that private network then there should be no Secondary reference defined on any DTM BHI Note that there should only be one defined Secondary clock source on a system e Internal The DIM BHI does not obtain timing from the network but transmits the internally generated system timing from the Primary Secondary source to equipment to which it is connected Note that while in the absence of a DIM Primary clocking source a BRI module can be used for the primary timing reference it is always recommended that when possible DIM s be used as primary and secondary clock sources and that any remaining DTMSs BHIs be set to Timing Master Telephony Resources Modules Location Configured Device Dip Switch Bus State Low High Expansion 1 2 DSM16 MEM 011110 51 1 Enabling 419 pe Expansion 1 3 ASM ASM MBM 111101 52 1 abled Ta Expansion 1 5 BRI ST4 MBM 111011 1 gt D TM PRI INNEN INE T MEME CNN RR GR Details For Madule Expansion 1 4 Trunk Module Parameters Trunk Port Details Provision Lines Trunk type Overlap receiving E1 Parameters Clock source Primary external bal NN40010 317 Issue 1 2 BCM450 Ris 6 0 55 BCM450 System Start Up Checking Line Provisioning 1 As a general rule for Trunk modules PRI BRI DASS2 etc you may w
36. GEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third
37. N s assigned to ports the attached device type firmware version and current state 2 For DSM32 MBMSs select either of the 2 sub MBM s to view the associated details Telephony Resources Modules Configured Device Dip Switch DSM32 DSM32 MEM All On psme NA Main MEM 1 2 D5M16 MIA Main MBM 2 CTM8 GATM8 MBM All On Main MBM 2 1 CTM4 GATM4 MIA Details For Module Main MBM 1 1 Location Main MEM 1 p Set Port Details Ports on Module Device Lype Version State 001 221 T7316E DG6ChC22 Idle 002 222 T7208 M 208 O6PACOO Idle gt E E CN cC LP c Unequipped Unequipped L Hnequippe Linequippet 005 225 Unequipped Unequipped Set Port Details Attribute Value Module type e These are the port numbers of the physical device XXXX The DN number associated with the port Device type Read only This is the type of DN module Call State or State Idle All modules Active This field indicates whether a module line or DN is in use or Deprovisioned even provisioned NN40010 317 Issue 1 2 BCM450 Ris 6 0 65 BCM450 System Start Up Attribute Value Module type AERE All modules S Indicates auxiliary items added to the telephony devices or trunks Add on This is a list number i ee ne oes module mme mien e mereri add on device ASM Analog Station Module Configuration 1 There are no
38. RECENT r _ m p T JOCUMEN LS We SO 5 The features will be applied and viewable in the Feature Licenses table ICC 1 UM seat 2 Fax Suite 1 VPIM AMIS 1 Q 5IG 1 ACTIVE MCDN 1 ACTIVE LANCTE Seat 2 ACTIVE VoIP GW T 8 ACTIVE IP Clients 4 ACTIVE Int Digital 12 NN40010 317 Issue 1 2 BCM450 Ris 6 0 21 BCM450 System Start Up 6 If you prompted to reboot the BCM after entering the keycode file select the Administration tab followed by Utilities Reboot and then click the Reboot button Task Navigation Panel Reboot Configuratio H General H E System Metrics H E Telephony Metrics Utilities t4 BCM Monitor Ping B Trace Route 3 i isi AA This action stops all services in preparat Reset m Diagnostic Settings IP Set Port Details La LAN IP Capture H E Backup and Restore ly Logs AN Auto Administration Manager ANH Software Management Administration f Reboot Scheduled Reboot AN This will temporarily stop all services Shutdown System Note The feature status change in the keycodes panel may take up to one minute to display depending on the system load and component response You can refresh the keycode window to see the feature status change after adding the keycode file by selecting the refresh button in Element Manager Some
39. able global registration password W Global password ree Auto assign DNs Play DTMF tone Advertisement Logo Nortel NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Note For full details concerning IP Phone registration and configuration refer to the IP Telephony Guide IP Terminal Global Settings Attribute Description Enable registration Set this value to ON to allow new IP clients to register with the system WARNING Remember to set Registration to Off when you have finished registering the new telephones Enable global If you want to require the installer to enter a password when registration IP telephones are configured and registered to the system password check this box If this option is not selected a user ID 738662 and password 266344 is requested during IP Set registration Global password If the Enable Global Registration Password checkbox is selected enter the password the installer will enter on the IP telephone to connect to the system Auto assign DNs If set to ON the system assigns an available DN as an IP terminal requests registration It does not prompt the installer to enter a set DN Advertisement logo Any information in this field appears on the display of all IP telephones For example your company name or slogan Application DN s Configuration Application DN s are system resources used for CallPilot Mee
40. ampling rate for the S loop S loops Fixed Fixed two or more S interface devices use the loop and the length of the only N A loop is less than 200 m 650 ft Adaptive two or more S interface devices use the loop and the length of the loop is greater than 200 m 650 ft If one device is using the loop the length of the loop can be a maximum of 1000 m 3230 ft 62 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Attribute Value Description ONN Suppression Set the Outgoing Name and Number ONN Blocking blocking bit When you activate ONN a user can press FEATURE 819 to block the Service code outgoing name and number on a per call basis N A Programming note Ensure that all telephones that have this feature available are assigned valid OLI numbers Refer to ONN Suppression bit the system flags the call to the Central Office CO so that blocking the name and number is not sent to the person you call Service code VSC digits are dialed out before the called number to activate ONN at the central office These codes are supplied by your service provider for the lines settings Clock source PR Primary external Overlap receiving Secondary external Internal Attribute Value j Descrtipion 0 0 Clock Primary Primary External uses clock from PSTN Source External Secondary External used if system has more than one Loop Secondary Internal uses clock on B
41. and then Download Startup Profile Template Administrator Startup Profile Applications Template Administrator Management Tools CallPilot Manager Business Element Manager ownload Startup Profile Template I amp See Important Notes Below Desktop Assistant PRO AE NCM For BCM BCM Monitor CallPilot Unified Messaging To accelerate the initial installation programming of system level parameters a simple tool entitled Startup Profile can be used to CDR Clients quickly bring the BCM network element to a basic operational and BCM MIBs ready to customize state without using Element Manager or set based administration RADIUS Dictionary Constructed as a well defined easy to use template that can be SSH Client PuTTY data filled using Microsoft Excel the Startup prafile provides a BCM Logs quick interface for defining parameters such as Digital Mobility Tools system profile such as country telephony template and key Digital Mobility Controller Voicemail attributes Digital Mobility Service Tool system IP parameters System level telephony attributes ta automatically create the Templates vd system DNs Startup Profile Template e feature licensing information through automated application af the feature licensing file Factory Default Programming Record eM n Users and groups 74 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 11 Select the Save butto
42. answer Number of rings Enter the number of rings you want CallPilot to wait before answering lines Note It is recommended that you do not assign lines to the CallPilot Auto Attendant at this stage It is preferable to configure the Auto Attendant first before routing callers to it Telephony Resources Configuration The components of Telephony Resources require careful planning and configuration For example you will need to determine which Media Bay Modules are to be installed and where and what line or extension numbers are going to be assigned to each module The defaults can be accepted for systems that have a limited number of DN s Configuration of Telephony Resources will require the following to be configured in most cases e P Trunks if using e IP Sets if using e Media Bay Modules Application DN s may require configuration in some cases especially on systems with large ranges of DN s General Numbering Considerations BCM Telephony Resources provides the flexibility to assign any within reason trunk or DN number to any applicable Media Bay Module Whilst this facility provides great flexibility careful planning should be applied to ensure that discontinuous numbering schemes do not occur By default the following trunk amp DN s are pre configured on a BCM system with a Start DN of 221 e IP Trunks 001 008 e MBM1 DSM32 32 221 252 e P Sets 253 268 e Application DN s 300
43. applied the Keycodes via the Startup Profile you can proceed to the Initialising CallPilot Manager section Keycodes are entered in the Keycodes section of Element Manager and are entered as a file containing a range of features Note When entering the Keycode file you may be asked to reboot the BCM Certain features such as VoIP G W Trunks require the BCM to be rebooted Use the following procedure to load a Keycode file 1 Access Element Manager refer to Element Manager Connection to the BCM section of this guide 2 In Element Manager click on the Configuration tab open the System folder and click on Keycodes 3 Toload a keycode file click on the Load Keycode File button Task Navigation Panel Keycodes Configuration Administration Welcome System ID oo 11FS8E61B54 sequence 7 Eo System f 0275 9 Identification key kyper ja VL ap acta j Date and Time Region Global SW Version Avaya BCM50 Release 6 Q oe Manufacturing SW version 50 06 j IP Subsystem i t9 Telephony Regions PESE Mens H E Administrator Access H E Resources H Telephony fj Data Services H E Applications Ery Date JACTI ICC v ceat e e G CO G GO O SS S S 1 ba E i eI bea E bd ke Hor rn r m mm rm r rn 20 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 4 Browse to the location of the file and select it Click Open T E D Vv
44. at is connected to the BCM 1 Go to the Start button on your Windows desktop and select Run NN40010 317 Issue 1 2 BCM450 Ris 6 0 11 BCM450 System Start Up 2 Type cmd and press OK This will bring up the MS DOS command prompt UR eee 3 xl a Type the name of a program folder document or 35 Internet resource and Windows will open it for you Open cmd Browse UN 3 Type ping followed by the default IP Address of the LAN port you are connected to OAM 10 10 11 1 LAN Port 192 168 2 2 Press Enter ox C WINDOWS system37 cmd exe Microsoft Windows AP Version 5 1 260B1 CC Copyright 19685 2661 Microsoft Corp CG is Documents and Settings Pauls PSHARPLAPIOP ping 1H 1BH 11 1 4 There are differing responses that may now be displayed a lf a Reply is received from the BCM as displayed below the IP connection is working et C WINDOWS system3 cmd exe Microsoft Windows AP Version 5 1 2666 1 Copyright 1985 26601 Microsoft Corp C 5 Documents and Settings Pauls PSHARPLAPIOP ping 18 1B 11 1 Pinging 1H with 32 bytes of data Reply from 18 11 1 hytes 32 timetims TIL 64 Reply from 18 11 1 bytes 32 timetims TTL 64 Reply from 18 11 1 bytes 32 timetilms TTL 64 Reply from 18 11 12 hytes 32 timetims TIL 64 Ping statistics for 1B 1B 11 1 Packets Sent 4 Received 4 Lost B CH loss gt Approximate round trip times in milli seconds Minimum Bms Maximum
45. ble future needs 42 NN40010 317 Issue 1 2 BCM450 RIs 6 0 B50 System Start Up IP Sets Configuration IP Sets configuration consists of Assigning the DN range to be used for IP Sets Configuring the Registration details From the Configuration tab open the Resources folder and click on Telephony Resources Task Navigation Panel Configuration Administration pe s Welcome Modules Telephony Resources aS System Location Configured Device Dip Switch Bus State H Administrator Access Internal IP Trunks NJA NJA NJA E43 Resources Application Resources Internal Applications N A N A NIA S Media Gateways Main MEM i DSM32 D5M32 MBM All On NA N A H Port Ranges Main MBM 1 1 DSM16 NJA 10 1 Enabled E a Telephony Resources Qi Dial Up Interfaces di Dara Servires Main MBM 1 2 DSM16 NJA 11 1 Enablin In the Configured Device column select IP Sets If the range of IP Set DN numbers as defined in the Low and High fields requires changing click on the Configure button Telephony Resources Modules Location Configured Device Dip Switch Bus State Low High Internal IP Trunks NJA NJA NIA O01 016 Internal Internal Applications NJA NJIA NJA 300 399 Main MBM 1 D5M32 D5M32 MBM All On NJA NJA 221 252 Main MBM 1 1 DSM16 NJA 10 1 Enabled 221 236 Main MBM 1 2 DSM16 NJA 11 1 Enablin 237 252 Deconfigure Configure The Configur
46. call diversion therefore when you provision a DTM for DPNSS you must indicate what type of switch the lines are connected to When you select the Embark switch calls are diverted using the Call Forwarding feature instead of call diversion Maximum Default 31 Transits Indicate the maximum number of times that a call will be transferred within the SL 1 network before the call is dropped Protocol must be set to SL 1 to display this field T1 parameters Ti parameters T Er eo HERE CE CT Specify a carrier failure standard T1A 5474 TR62411 vee rison Ps L I1 1 levels Define a loss plan setting in i et ISI cl quem o A he r Select the framing format used by your T1 or PRI service provider Extended Superframe ESF or Superframe SF Contact your T1 or PRI service provider for the proper setting SF or Superframe is sometimes known as D4 mee SS AM PPR Define the encoding signals on a T1 line Select the standard used by your T1 service provider Contact your T1 service provider for the proper setting memi we n m ITT T Turn the internal T1 channel service unit CSU on or off OSUN vise ln m TT T Set the gain level of the transmitted signal This setting appears only when the Internal CSU is Enabled DSX1 build 000 100 100 T1 200 200 300 300 400 400 500 500 600 or 58 NN40010 317 Issue 1 2 BCM450 RIs 6 0 BCM45
47. ced in any form without the prior written permission of a duly authorised representative of IT EL NN40010 317 Issue 1 2 BCM450 Ris 6 0 3 BCM450 System Start Up Table of Contents System Stal T UD nin u ea en Renn ee ss 6 9m u lela scales ete u este else Relate aN EA 6 Reguied INTONM AUG Mx EE EE EOS 6 Sra gi ona a 6 LAN COMECHOM u u n a Sy S 032 7 POW deii met 8 Obtaining a Keycode File usus uuu ua u ua vv e Ext 9 PG GOoOnfig rali i t cc 10 Physical Connection to the BCM 11 Testing the IP connection using Ping 11 Installing the Element Manager Application 13 Element Manager Connection to the BCM 17 SotWareKeyCOUBS cueste citet tesi Eod In e Dodd Mad Und stud tec bod Len oU EL 20 Configuring the LAN IP Address 22 COnngurnng DHO P ET 26 Setting the System Nalf e u uuu uu uuu uy aA 29 Setting the Date and PiWI amp u uuu aa Qa awan qay aaayauna 30 Setting the Start DN and Telephony Region 32 Configuring the Received Number Lengths 34 Initialising CallPilot Manager 36 Telephony Resources Configuration
48. come Modules aS System Location Configured Device aH Administrator Access Internal IF Trunks S Resources Internal IP Sets u Z Application Resources Internal Applications F 8 Media Gateways Main MBM 1 DSM32 DSM32 MEM Port Ranges Main MBM 1 1 DSM16 ahal Elephony Resources Main MBM 1 2 DSM16 Dial Up Interfaces Main MBM 2 None H Telephony Main MEM 3 None H Data Services Main MBM 4 None 6 Applications Expansion 1 None NN40010 317 Issue 1 2 BCM450 Ris 6 0 39 BCM450 System Start Up 2 Select the resource that you want to renumber and click on Deconfigure IP Sets is being used as an example here but this procedure can apply to any of the resources Telephony Resources Modules Location Configured Device Dip Switch Bus Stat Internal IP Trunks N A N A N A Internal sets NANA INIA Internal Applications NJA NJA NJA Main MBM 1 DSM32 DSM32 MEM All On NJA NJA Main MBM 1 1 DSM16 NJA 10 1 Enabl Main MBM 1 2 DSM16 NJA 11 1 Enabl Main MBM 2 Mone NJA NJA NJA Main MBM 3 None NJA NJA NJA Y eene Disable Enable Deconfigure Module type IP Sets 4 The previous numbering will be erased Telephony Resources Madules Location Configured Device Dip Switch Bus Skate Low High Internal IP Trunks N A N A N A 001 008 Internal IP Sets N A N A NA 5 Use the following procedures to configure number each of the resources in Telephony Resources 40 NN40010 317 Issue 1 2 BCM
49. customer s network administrator The information required depends on what type of network the BCM is to be installed in Standalone In this situation the BCM is connected directly to a PC ru M n n te m om m mern M owe M t M n e n A e e i Patch Crossover cable g The required information for this situation would be BCM System ID BCM Name Telephony Region Time Zone Time Source DHCP On Off 6 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up License File Keycode File Telephony Template Start DN of the system Public Private Received digits CallPilot Region CallPilot Password CallPilot User Interface UI Style CallPilot Attendant DN Lines to assign to CallPilot Auto Attendant LAN Connection In this situation the BCM is connected to a Local Area Network In addition to the information required for a Standalone installation you now need the following details NN40010 317 Issue 1 2 BCM450 Ris 6 0 IP Address and Subnet Mask for the BCM If using DHCP Network Default Gateway Domain Name of the DNS server if the customer has a separate DNS Server IP Address es of the DNS server if relevant IP Te
50. d in the Startup Profile Configuration Tool System Settings System ID This is the System ID as stated on the System ID label on the BCM A name for the BCM system Select your region e g UK Time Settings Attribute Description O Select the Time Zone e g GMT Edinburgh London Clock Control Options are Core Tel Manual or NTP Network Time Protocol Server If selecting Manual enter the current year NTP Server If selecting NTP enter the IP Address of the Network Time Server NN40010 317 Issue 1 2 BCM450 Ris 6 0 11 BCM450 System Start Up DHCP Server lf Server is set to Enabled you can specify the Default Gateway DHCP Domain and DNS Servers that will be issued to DHCP Clients Attribute Description 0 0 0 0 0 0 DNS1 Enter the Fully Qualified Domain Name or IP Address of the Primary DNS server if known DNS2 Enter the Fully Qualified Domain Name or IP Address of the Secondary DNS Server if known IP Address These settings relate to the LAN interfaces Attribute Description Dynamic Select Enabled to automatically receive an IP Address etc or Disabled to specify a static address subnet mask and default gateway Enter the required IP Address of the LAN 1 interface Enter the required Subnet Mask for the LAN 1 interface DFLTGTWY Enter the Default Gateway for the LAN 1 interface Modem Select whether or not to enable the software modem which can be
51. dress NN40010 317 Issue 1 2 BCM450 Ris 6 0 25 BCM450 System Start Up 11 DNS settings can also be entered if you are not receiving this Information via DHCP In the IP Subsystem area click on the General Settings tab and enter the relevant DNS information in the DNS Settings fields IP Subsystem General Settings J AN Interfaces VLAN Interfaces Static Routes Dial System Information System name bcm50 IP Settings Default gateway 200 30 30 7 Published IF Interface Customer LAN Published IP Address 200 30 30 77 r Public Network Discovered Public Address o 0 0 0 Address Discovery Flag Provisioned Public Address Modify 5 Settings DNS domain name gateway Zwire net Primary DNS address 192 168 1 254 Secondary DNS address Configuring DHCP The BCM can be used as the main DHCP server for the network or it can be used to provide DHCP information to IP Sets only Alternatively DHCP can be disabled on the BCM if DHCP requirements are being provided by another device on the network Note For full instructions on configuring DHCP refer to the DHCP Guide 1 From the Configuration tab open the Data Services folder and select DHCP Server 26 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 2 Selectthe General Settings tab It is normally selected by default Task Navigatio
52. e Warning Changing the clock source may disconnect calls If you change the clock source for your system you may cause your system DTM interface s to reset resulting in dropped calls Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions NN40010 317 Issue 1 2 BCM450 Ris 6 0 59 BCM450 System Start Up DPNSS Modules Telephony Resources Modules Low Configured Device Dip Switch Bus Skate High None NJA NJA NJA NJA NJA BRI ST4 MEM All On 30 1 Enabling 099 106 DTM DENSS Janon fo enabled foer 090 NJA N A NJA NJA NJA Location Co sj Disable Enable Deconfigure Configure Details For Module Main MBM 4 Trunk Module Parameters Trunk Port Details Provision Lines Provision Virtual Channels Trunk type DPNSS Host node Clock source Primary external v DPNSS local number length Maximum transits 1 With DTM DPNSS modules there are Host Node options reflecting the possible DPNSS devices the BCM could be connected to Select the node that the BCM is connected to 2 Configure the other options as required 3 Check that the Virtual Channels are provisioned in addition to the standard lines Click on the Provision Virtual Channels tab to do this Telephony Resources Madules Bus Low Location Configured Device Dip Switch Stake Main MBM 2 None NJA NJA NJA NJA BRI ST4 MEM All On 30 1
53. e System ID field in the Startup Profile template B n l E E E AVA A Press to Savethe Startup Profile f Profile Editor SYSTEM ID Enter the System ID GMT 5 00 Eastern Tir trom the BCMSO Must be 12 Hexadecimal SER ER Characters in Length Disabled Valid Chars are 0 9 and A F ZONE DTNHAMIC ADDRESS 16 The system ID can be found from within Element Manager by opening the System folder and selecting keycodes link It can also be displayed from a BCM telephone by pressing the Feature key and entering SYSID 17 Enter the remaining information into the Startup Profile editor that you want loaded onto the BCM The Startup Profile editor contains explanations of the various parameters Simply click on the cell where you want to enter information and the help text appears You can choose which parameters to load onto your system by selecting Apply for the parameters you want to load If you do not want to load certain parameters select Ignore NN40010 317 Issue 1 2 BCM450 Ris 6 0 19 BCM450 System Start Up 18 If using a Keycode file ensure you type in the name of the file correctly e g 001158FF9B9C_01 lic Note The Keycode file should be copied to the root directory of the USB Stick 80 g Security Warning Some active content has been disabled Click for more details
54. e dialog box appears The next available DN for the IP Sets wil be entered in the Start DN field Enter the number of additional IP Set DNs in the Number of DNs to add field Configure Module type Start DIN Number of DNs to add Public received digits OLI Private received digits OLI Assign target lines P x NN40010 317 Issue 1 2 BCM450 Ris 6 0 43 BCM450 System Start Up 44 5 6 ra 8 To enable registration for IP Sets configure the settings in the IP Terminal Global Settings section in the bottom part of the screen It is also possible to Assign target lines to the IP Sets If assigning target lines also enter valid received numbers in the Public received digits OLI and Private received digits OLI fields Click OK to submit the changes The amended range of IP Set DNs will be displayed in the Low and High fields Telephony Resources Modules Bus Low Configured Device Dip Switch Skate High IP Trunks NJA NA NA 001 O16 Internal Applications NJA NMA NJA 300 399 Main MEM 1 DS5M32 D5M32 MBM All On NJA NJA 221 252 Main MBM 1 1 DSM16 NIA 10 1 Enabled 221 236 Location Internal Telephony Resources Configured Device Dip Switch NJA Internal IP Trunks Internal NJA Internal Applications NJA Main MBM 1 D5M32 D5M32 MEM All On Main MBM 1 1 DSM16 NJA Main MBM 1 2 DSM16 NJA Conil Enable registration En
55. e provisioned Telephony Resources Modules Location Configured Device Dip Switch Bus State None MIA NJA NIJA DTM DPNSS All On 40 1 Enabled MEM 6 MIA NIA NIA Deconfigure Provisioned NN40010 317 Issue 1 2 BCM450 Ris 6 0 61 BCM450 System Start Up Use the following procedure to configure the BRI loop type i e S or T and also the Clock Source settings for the BRI loops 1 Open Telephony then Loops 2 Selectthe Loop to configure 3 Selectthe Loop Type from the option box provided Loops ONN Blocking T Euro NIA Service code Ewo Wwa EE service code T Euro MIA Service code T ro MA Service code Details for Loop 502 Settings Clock source Secondary external Secondary external Internal 4 Configure the loops and clock source accordingly Loop Settings Attribute Value jDescripion _ Protocol Sampling ONN Blocking S02 T Euro MA Service code Each BRI module supports four loops eight lines for T loop programming Type This setting defines whether the loop supports trunks T loop or device connections S loop Note This variable may be different for different market profiles Protocol Select the appropriate ISDN protocol The values displayed depend on both the market profile and software keycodes Euro ETSI ISDN standard QSIG also an ETSI standard Only appears if the ETSI QSIG keycode is loaded NI 2 Sampling Adaptive Select a s
56. e registered to the customer s entitlement pool in the Keycode Retrieval System KRS An overview of the process or removing Keycodes from a donor BCM and applying these to the entitlement pool for distribution is described as follows 1 In the Avaya Keycode Retrieval System KRS generate a Keycode with reduced entitlements then apply it to the donor BCM 2 Generate a Keycode Credit Proof file and reboot the BOM this deactivates the features on the donor BCM that you wish to transfer to other BCMs 3 Transfer Credit Proof file to KRS to activate the credit 4 KRS Validates the Credit proof file and the Credit becomes available to the customer NN40010 317 Issue 1 2 BCM450 Ris 6 0 89 BCM450 System Start Up 5 The credits can be transferred to another BCM through a new KeyCode containing the additional entitlements Your Leceten Home Technical Support Keycode Rewieval Ife Keye de Retrieval System ut zi Lud 1 Database Donor BCM Recipient BCM The BCM installer s responsibilities can be summarized as follows 1 Apply the Keycode file with reduced entitlement to the donor BCM 2 Generate a Credit Proof File on the donor BCM The BCM will require rebooting 3 Send the Credit Proof File to the Keycode supplier 4 Keycode files generated from the entitlement pool are applied in the same way as regular Keycode files 90 NN40010 317 Issue 1 2 BCM450 Ris 6 0 Avaya Documentation Links
57. efault codec Auto Y Enable global registration password v Default jitter buffer Auto r Global password G 729 payload size ms 0 zl Auto assign DNs v G 723 payload size ms 30 Play DTMF tone G 711 payload size ms 20 zl Advertsementlogo SupportRemote Worker Discovered Public Address 0 0 0 0 Provisioned Public Address Z 5 Now register the IP Phones IP Sets IP Terminal Global Settings Attribute Description Enable registration Set this value to ON to allow new IP clients to register with the system WARNING Remember to set Registration to Off when you have finished registering the new telephones Enable global If you want to require the installer to enter a password when registration IP telephones are configured and registered to the system password check this box If this option is not selected a user ID 738662 and password 266344 is requested during IP Set registration Global password If the Enable Global Registration Password checkbox is selected enter the password the installer will enter on the IP telephone to connect to the system Auto assign DNs If set to ON the system assigns an available DN as an IP terminal requests registration It does not prompt the installer to enter a set DN Advertisement logo Any information in this field appears on the display of all IP telephones For example your company name or slogan Fo
58. fault 604800 seconds Setting the System Name This name is used for identification purposes 1 From the Configuration tab open the System folder to expand it 2 Select Identification from the System folder 3 Enter a name for your system in the System name field and press the tab key Task Navigation Panel System Identification Configuration Administration n Welcome Spa System e Identification M Date and Time System software version 9 0 0 16 457 2 Keycodes Country or region North America Po IP Subsystem M Telephony Regions rA D a J L L a 4 A dialog box will appear advising you of any system interruptions Click OK to continue x AN Changing system name will restart Voice Messaging IVR Alarms and Logs Cancel 5 A Progress Update window will appear A Progress Update X Applying Configuration Changes Please Wait NEN NN40010 317 Issue 1 2 BCM450 Ris 6 0 29 BCM450 System Start Up Setting the Date and Time 1 From the Configuration tab open the System folder to expand it 2 Select Date and Time from the System folder The Date and Time panel displays Task Navigation Panel Configuration Administration M Welcome EHE System F 8 Identification Date and Time Date and Time M Keycodes il TP Trunk Manual i x eem 3 3096 Si IP Subsystem i Telephony Regions NTP security mode u
59. he LAN ports of the BCM Plug the other end of the cable into a network connection point e g a wall mounted RJ45 socket or directly into a switch hub Registering IP Terminals The following procedure describes how to configure the BCM to allow IP Telephones to register on the BCM 1 From the Configuration tab open the Resources folder to expand it 2 Select Telephony Resources from the Resources folder 3 Select IP Sets from the Configured Device column The Details for Module displays in the lower pane with the IP Terminal Global Settings tab as the default 68 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 4 Configure the IP Terminal Global Settings attributes Task Navigation Panel Ce eee ee MITES Telephony Resources Welcome Modules 1 System Configured Device Low High 7 Administrator Access Interna IP Trunks r Enabled 001 016 gt Resources Internal e Application Resources Interna Media Gateways ei Port Ranges gt Jieclephony Resources ww Tum wx DSM32 DSM32 MBM All On N N A 221 32 DTM PRI All On H E IP Trunks 20 1 Enabling 103 QV Dial Up Interfaces MBM 3 CTM4 GATM4 MBM All On 30 1 Enabling 099 31 2 Telephony MBM 4 BRI ST4 MBM All On 40 1 Enabled Data Services Expansion 1 None N A N A N A IC Applications Details for Module Internal IP Sets e Enable registration Z D
60. ick Voice Messaging Contact Center Click on the Launch CallPilot Manager button Task Navigation Panel Voice Messaging Contact Center Configuration administration o Welcome Gi System Gi Administrator Access Centralized Voice Messaging Voice Message Centers Center External Number Message Waiting Hi Resources H Telephony gt ce ii Data Services cs 3 173 Applications m Messaging Cont k a AN 1 igi MeetMe Conferencing S LAN CTE li Music E E Advanced Paging Pro Launch CallPilot Manager Silent Record a Call Network Storage Locations If you see the below screen click on Continue to this website not recommended Q There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted certificate authority Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage and do not continue to this website Click here to close this webpage Continue to this website not recommended i 9 More information NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 4 The Quick Install Wizard form displays If your VoiceMail system is already initialized you will not see the Quick Install Wizard Quick Install Wizard Please provide values for the following sy
61. ick on Shutdown System Task Navigation Panel Configuration Administration r sss General H D System Metrics A Miis mem AN This will temporarily stop all services E c3 Utilities bf BCM Monitor il Ping li Trace Route li Ethernet Activity Reboot Reboot Scheduled Reboot Reboot 4 This action stops all services in preparat i Reset Shutdown System V Diagnostic Settings Fm IP Set Port Details 16 Click on the Shutdown System button NN40010 317 Issue 1 2 BCM450 Ris 6 0 51 BCM450 System Start Up 17 Click OK to shutdown the BCM Shutdown BCM System A This action will stop all services All Element Manager sessions will be disconnected from the system a The BCM system can be restored to service only by powering the system off and back on again i Physical access to the BCM system will be required to turn power on gt era 18 An advisory dialog box will display Click OK to close the box Shutdown BCM System AN Element Manager will now be disconnected AN Please wait 5 minutes before turning off the power to the BCM 19 When the BCM is fully powered down i e the status and power LED s are unlit it will be safe to install the MBM s Dip switches should be configured before installing the MBM s Refer to the Configuring the MBM Dip Switches amp Powering up the BCM section of the Media Bay Modules guide Media Bay Modu
62. ield and select the appropriate line card Telephony Resources Modules Location Configured Device Dip Switch Main MBM FEM MEM All On Vain MBM Main MBM Norstar TM NJA lain MEM l BRI ST4 No Cfg ain MBM 2 2 2 BRI ST4 No Cfg ain MBM 2 2 3 BRI ST4 No Cfg Main MBM 2 3 Mone NJA r3 Pa ES Ii 1 Norstar SM No Cfg NN40010 317 Issue 1 2 BCM450 Ris 6 0 85 BCM450 System Start Up 86 7 When the required Norstar Expansion Module type and line card type for Norstar TM has been selected the Configure button becomes active Click on the Configure button to configure extension or line allocations to the Norstar Expansion Module Telephony Resources Modules Location Configured Device Dip Switch Main MBM 2 FEM MBM All On Main MBM 2 2 Norstar TM NJA Main MBM 2 2 1 BRI ST4 No Cfg Main MBM 2 2 2 BRI ST4 Mo Cfg Main MEM 2 2 3 BRI ST4 Mo Cfg Main MBM 2 3 Mone NJA The Configure dialog box will appear You can accept the defaults or configure new extension station or line trunk information e Norstar Station Module Accept the defaults or configure the Start DN Public received digits OLI and Private received digits OLI The received digits and OLI information will be assigned sequentially to the number of stations available on that module There is also the option of assigning Target Lines to the extensions on the MBM Tick the Assign target lines check box to do this Configure A Module type
63. ility to assign received numbers and target lines in Telephony Resources it is advisable to configure the public and private where applicable received number lengths before performing this configuration If the received number lengths have to be changed after the Telephony Resource configuration the received numbers could be erased 34 1 2 3 To configure the public received number length in the Configuration tab open the Telephony folder followed by Dialing Plan and click on Public Network Task Navigation Panel Administration Welcome fly System H E Administrator Access m 0 Resources E O Telephony E Global Settings Sets E E Lines Loops 8 Scheduled Services BS Dialing Plan ME eA General bs o DNs si e Private 2 vee Line Pools half Routing m Ring Groups E Call Security Q Hospitality z Hunt Groups 36g lle me Dialing Plan Public Network Public Network Settings Public Received number length Public Auto DN I Public DISA DN Public Network DN Lengths DN Prefix select the correct number of digits that are received on the public network The parameters are 1 12 digits or Undefined If changing from the default value a WARNING dialog box will appear informing you that all incompatible received numbers will be erased Click OK to continue WARNING A Changing this value will clear incompatible received n
64. isabled To set the Excel Macro security settings 1 With Excel open go to the Tools menu and select Options 2 Select the Security tab 70 NN40010 317 Issue 1 2 BCM450 Ris 6 0 3 Click the Macro Security button Options View Calculation Edit General Transition BCM450 System Start Up Color I International L Save Error Checking File encryption settings for this workbook File sharing settings for this workbook _ Read only recommended Digital Signatures Privacy options Remove personal information from file properties on save Macro security Adjust the security level for files that might contain macro viruses and specify names of trusted macro developers Macro Security Cancel 4 Select Medium or Low Security ae 3 xl Security Level 1 Trusted Sources C High Only signed macros from trusted sources will be allowed to run Unsigned macros are automatically disabled Medium You can choose whether ar nat to run potentially unsafe macros C Low not recommended You are not protected From potentially unsafe macros Use this setting only iF vou have virus scanning software installed or you are sure all documents you open are safe 5 Click OK twice 6 Exit Excel open the profile again and configure as required You can then use the large Save butt
65. ish to check that the lines loops are provisioned If the lines loops are de provisioned the BCM will not have access to those lines loops Telephony Resources Modules Location Configured Device Dip Switch Bus State Expansion 1 2 D5M16 MBM 011110 51 1 Enablir Expansion 1 3 ASM ASM MEM 111101 52 1 Enable Expansion 1 5 BRI ST4 MBM 111011 54 1 Enable Details For Module Expansion 1 4 Trunk Madule Parameters Trunk Port Details Provision Lines Lines Pravisioned DTM PHI Modules Telephony Resources 56 Modules Low Configured Device Dip Switch Bus State High Total DSM16 MEM 011110 51 1 Enabling 419 434 ASM ASM MBM 111101 2 1 Enabled 435 442 DTM PRI 111100 53 1 Enabled fost 000 BRI ST4 MBM 111011 54 1 Enabled 091 098 Location Expansion 1 2 Expansion 1 Disable Enable Deconfigure Configure Details For Module Expansion 1 4 Trunk Module Parameters Trunk Fort Details Provision Lines Trunk type Overlap receiving El Parameters Clock source Primary external bal NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 1 In this example the system has a single PRI Digital Trunk Media Bay Module installed and the clock source has been set to Primary External to reflect this The protocol should also be set as required In this example Euro has been selected other options are SL 1 and QSIG 2 Make any changes as required PRI Module Specific Settings
66. le Specific Settings lt may be necessary to change specific settings on each module e g protocols or clock source for example The following sections describe how to configure detailed settings on each Media Bay Module Use the following procedure to configure the MBM specific settings 1 Launch Element Manager and connect to your BCM 2 In the Configuration tab open the Resources folder and click on Telephony Resources 52 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 3 Select the MBM you want to further configure The MBM specific settings can be found in the Details for Module section in the lower half of the screen Task Navigation Panel Telephony Resources Configuration Administration of Welcome Modules Bo System Location Configured Device Dip Switch Bus State Low aS Administrator Access Expansion 1 1 DSM32 MBM 011111 50 1 Enabling 287 ae Resources Expansion 1 2 DSM16 MBM 011110 51 1 Enabling 419 o Application Resources Expansion 1 3 ASM ASM MBM 111101 52 1 Enabled 435 178 Media Gateways e ARETE IN x EL Port Ranges cnansian BRI amp T4 MEM n E n hka a ghad elephony Resources Enable Configure Dial Up Interfaces H E Telephony aS Data Services Details For Madule Expansion 1 4 5 73 Applications Trunk Module Parameters Trunk Port Details Provision Lines i Trunk type Overlap receiving Clack source
67. lephony Registration details enable password etc BCM450 System Start Up Flow Chart The flow chart outlines the steps involved in System Start Up Obtain the required information from the network administrator etc refer to the Required Information section of this guide Obtain the Keycode file refer to the Obtaining a Keycode file section of this guide Configure a PC to connect to the BCM refer to the PC Configuration section of this guide Install Element Manager amp Connect to the BCM refer to the Installing the Element Manager Application section of this guide Enter Keycodes to unlock features functionality refer to the Software Keycodes section of this guide Configure the BCM IP Address refer to the Configuring the LAN IP Address section of this guide Set the DHCP mode standard BCM only refer to the Configuring DHCP section of this guide Set the name of the BCM refer to the Setting the System Name section of this guide Ensure the date amp Time Is correct refer to the Setting the Date amp Time section of this guide Configure Telephony Region amp Start DN refer to the Setting the Start DN amp Telephony Region section of this guide Set the Received Number lengths refer to the Configuring the Received Number Lengths section of this guide Initialise CallPilot Manager refer to the Initialising CallPilot Manager section of this guide Ensure IP Sets IP Trunk
68. m v w wm p Yv T bad Yv w Yv P Yv m v Yv x m b d NN40010 317 Issue 1 2 BCM450 RIs 6 0 17 BCM450 System Start Up 2 Alternatively double click on the Business Element Manager desktop Icon N BUSINESS Element Manager 3 You will be presented with the Element Manager interface 4 Avaya Business Element Manager Network Elements File Edit View Network Session Tools Help ES Gut is Copy E3 Faste B web Fage a Validate Device z3 Connect r4 Delete E Trey 5 10 1 1 66 EA 200 30 30 30 73 M 200 30 30 51 4 BCM Chester 4 200 30 30 77 TEST BCM50 R6 f 200 30 30 80 4 Open the Network Elements folder and select the IP Address of the BCM A Avaya Business Element Manager Network Elements 200 30 30 80 File Edit View Network Session Tools Help 7 ds Cut Ga Copy M Paste WebPage f Validate Device Eg Connect 2 Delete El Network Elements Connection Information 10 1 1 2 NN ur 10 1 1 66 IP Address 200 30 30 80 SI 200 350 530 30 73 User ID nnadmin 200 30 30 51 PCM Chester Password P Inventory Information System Name BCM50b System Software Version 10 0 1 00 107 18 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 5 Enter the User Name of the BCM in the User Name field by default this Is nnadmin Then enter the Password in the Password field by default the password is PlsChgMe Click the Connect button 6 A war
69. n Panel DHCP Server Configuration Administration ef Welcome P Terminal DHCP Options Address Ranges Leas H E System E Administrator Access DHCP server is AMO IP domain name H Telephony EE Data Primary DNS IP address emu PO Secondary DNS IP address 9 Qo l WINS server address H Applications WINS node type H node Lease time 5 604800 3 Configure the DHCP server attributes as required 4 The BCM does not automatically create an address range of IP Addresses for allocation to DHCP clients If the BCM is to be configured as a DHCP server for IP Phones only or all devices you will need to create an address range Click on the Address Ranges tab DHCP Server General Settings IP Terminal DHCP Option Address Ranges ease Info Included Address Ranges From IP Address To IP Address Default Gateway Modify NN40010 317 Issue 1 2 BCM450 Ris 6 0 2 BCM450 System Start Up 5 Click on the Add button Enter the following settings and click OK e From IP Address Start of the range of IP Addresses to be issued to DHCP clients e To IP Address End of the range of IP Addresses to be issued to DHCP clients e Default Gateway Gateway address for this range to use Add Included Address Range x From IP address 200 30 30 100 Ta IP address 200 30 30 130 Default Gateway 200 30 30 7 6 This range will be issued to DHCP clients if the BCM
70. n from the File Download window and save the Profile template on to your PC File Download 12 Once saved you can then open the file from its saved location BCM Startup Pr n onle Template NN40010 317 Issue 1 2 BCM450 Ris 6 0 19 BCM450 System Start Up 76 13 The excel file will open from that location You may wish to view the Usage Instructions page Usage Instructions for Startup Profile Template and Startup Profile Editor Using Supported Versions of Microsoft Excel Microsoft Excel 2000 or greater Ensuring Macros are enabled The Startup Profile template uses macros to perform certain functions You must set your Excel macro security level to medium or low to enable the macros 1 From the Tools menu select Macros then select Security and select Medium or Low and then Exit from Excel 2 Open the Startup Profile template in Excel and Enable macros if prompted Moving around within the Excel spreadsheet Use the Tab Key Enter Key or Arrow Keys to move between cells When a cell is selected an explanation of the various parameter is displayed in a popup window If this window obscures other information you want to see simply click on it and drag it out of way It will remain fixed in the new location until the spreadsheet is closed Getting the most out of data validation features in the Excel spreadsheet Data validation occurs only for cells located on rows which are setto Apply Rows
71. ning Analog or BRI cards e Norstar SM Station Module Norstar Extension Module Supporting up to 16 digital extensions e Norstar ASM Analog Station Module Analog Extension Module Supporting up to 8 Analog extensions BCM450 does not support daisy chaining of Norstar Analog Extension Modules Use the following procedure to configure the FEM 1 Launch Element Manager and connect to your BCM450 2 In the Configuration tab open the Resources folder and click on Telephony Resources Task Navigation Panel Telephony Resources Configuration Administration A Welcome H System Configured Device Dip Switch GH Administrator Access Internal IP Trunks NIA gc Resources Internal IP Sets N A P8 Application Resources Internal Applications NJA pe Media Gateways Main MBM 1 DSM32 DSM32 MBM All Or P8 Port Ranges Main MBM 1 1 DSM16 NJA Das Main MBM 1 2 DSM16 N A 08 Dial Up Interfaces Main MBM 2 None N A H Telephony Main MBM 3 None NIA amp H Data Services Main MBM 4 Mone NJA 0 Applications Expansion 1 None NIA NN40010 317 Issue 1 2 BCM450 Ris 6 0 83 BCM450 System Start Up 3 Double click in the Configured Devices field for the Main MBM slot corresponding to the location of the FEM Select FEM MBM from the drop down list Telephony Resources Configured Device Main MEM 1 DSM32 DSM32 MBM i Main MBM 1 1 DSM16 DSM16 TM DPN55 TM DA552 BRI 5T4 MEM Expansion 1 Ex
72. ning screen will appear read the warning and click OK r x WARNING This computer system and is PRIVATE and PROPRIETARY and may only be accessed by network authorized users Unauthorized use of this computer system or network is Strictly prohibited and may be Subject to criminal prosecution employee discipline up to and including discharge or the termination of vendor service contracts The owner or its agents may monitor any activity or communication on the computer system or network The owner or its agents may retrieve any information stored within the computer system or network Users should have no expectation of privacy as to any communication on or information File Edit View Metwork Session Tools Help oP et SZ Cut Gs Copy B Paste Element Navigation Panel Task Navigation Panel E Network Elements Configuration Administration fy 10 1 1 2 WebPage f Validate Device W Disconnect J Refresh I Auto refresh gj 10 1 1 66 Account Notifications p IC Administrator Access 200 30 30 51 H Resources BCM Chester l C Telephony 200 30 30 77 Ho uunc m Fi Data Services Mech 9 4 3 Applications User ID nnadmin Telset user ID 738662 Last successful login 2010 07 01 09 42 ILI SU aL eL 1 NN40010 317 Issue 1 2 BCM450 Ris 6 0 19 BCM450 System Start Up Software Keycodes Note If you have already
73. nsec H Administrator Access Raise alarm if clock differs by at least s H E Resources TS Pe H 0 Telephony FE Data Services NTP kev string H Applications Modify 3 Select the appropriate Date and Time Source 30 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 4 f setting the Date and Time Source as NTP click on the Modify button Date and Time Date and Time Source Manual etwork Time Protocol Settings NTP server address time nist gov Synch every s 8Zsp s NTP security mode ecured Raise alarm if dock differs by atleast m NTP key ID 4 Modify Network Time Protocol Settings NTP server address WUA Aa in Synch every s 4096 NTP security mode Unsecured laise alarm if clock differs by at least s NIPkeyID o NTPkeystin tsi lt s 6 If setting the Date and Time Source as Manual click on the Date and Time drop down arrow and use the control to select the correct date and time Click OK when finished Current Date and Time Date and time 2010 08 16 15 34 35 Time zone Daylight Savings Time 2010 4 Z S M T w T F 8 x 3 4 5 B 7 10 11 12 13 14 sms 18 19 20 21 22 23 24 25 28 27 28 29 30 31 me 3 sa 3 ss d e C o D cna NN40010 317 Issue 1 2 BCM450 Ris 6 0 31 BCM450 System Start Up 7 Also ensure that the correct Time Zone is selected
74. ommend that you close this webpage and do not continue to this website Click here to close this webpage f Continue to this website not recommended 4L 9 More information NN40010 317 Issue 1 2 BCM450 Ris 6 0 13 BCM450 System Start Up 3 If you see the following information box click Yes Security Information 1 X This page contains both secure and nonsecure Do you want to display the nonsecure items 4 You may be presented with a second certificate error message To avoid seeing the message again tick the Always trust content from this publisher box and click Yes Warning Security X The web site s certificate cannot be verified Do you M want to continue Name 200 30 30 51 Yes J so v The certificate cannot be verified by a trusted source More Information 5 Again you may be presented with a security warning Tick the Always trust content from this publisher box to avoid seeing the message in future and click Run Warning Security X The application s digital signature cannot be verified Do you want to run the application Publisher bcm From https 2060 30 30 51 qt mum The digital signature cannot be verified by a trusted source Cniy run if you trust the origin of the application More Information dA C C C U NN40010 317 Issue 1 2 BCM450 RIs 6 0 BCM450 System Start Up 6 You will be asked to enter the BCM acc
75. on at the top of the spreadsheet NN40010 317 Issue 1 2 BCM450 Ris 6 0 71 BCM450 System Start Up Obtaining the Startup Profile Configuration Tool The Startup Profile Configuration tool can be obtained from the BCM web page To obtain the Startup Profile Configuration tool from the BCM web page 1 Open Internet Explorer In the address field type replacing the relevant part with your BCM IP address http lt bcm ip address gt Navigation Canceled Windows Internet Explorer ty v3 T I http 200 30 30 80 Note You can also use the Web Page button in Element Manager to launch a web broswer session The BCM you wish to access must be selected in the Element Navigation Panel to do this ELM Network Elements Connection Information m 410 112 RR 10 1 1 66 IP Address 200 30 30 80 z r 200 30 30 30 73 User ID nnadmin M 200 30 30 51 8 4 BCM Chester Password 7 E 200 30 30 77 Inventory Information MEINE System Name BCM50b 3 If you are presented with the Certificate Error window click on Continue to this website not recommended We recommend that you close this webpage and do not continue to this website W Click here to close this webpage 9 More information ki 72 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 4 Accept any lurther security messages that you may get presented with Security Information This page contains both secu
76. ount credentials Tick the Save Credentials and Auto Login boxes for easier future access Click OK when the account details have been entered Please Enter Credentials 7 Inthe Application Launcher window ensure the Main tab is selected Click on the BCM button to ensure the required list of applications are present Welcome to BCM Ger Drcvenced Application Group Tee SEMIS INO UDGa e Tegu ei Activity Reporter Basic No update required Business Applications No update required Business Element Manager m New update availiable 62 0 0 New update availiable 50 2 01 New update availiable 1 0 1 BCM Monitor Data Migration Manager Download Locations Run 3rd Partv 15 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 8 From the list of Applications select Business Element Manager and click on the Run button Main Advanced Applications Application Group ame Stats USE s gi 40 UDUe le redirect Activity Reporter Basic No update required Business Applications No update required Business Clement Manager s TIYU UP availiable 62 0 0 BCM Monitor New update availiable 50 2 01 Data Migration Manager New update availiable 1 0 1 Donnioad Locations Cw D Local BCM 9 The download progress will display Business Applications No update required usiness Element Manager New update availiable 62 0 0 BCM Monitor New update availiable 50 2
77. pansion 1 1 Expansion 1 2 Expansia sa Expansion 1 4 Expansion 1 5 FEM MBM DSM32 DSM32 MBM DSM16 DSM16 MBM 4 A further 6 sub locations will appear corresponding to the 6 possible Norstar Expansion Modules that could be connected via the FEM Main MBM 2 1 2 6 in the example below Telephony Resources Modules Location Configured Device Dip Switch Main MBM 1 DSM32 DSM32 MBM All On Main MBM 1 1 DSM16 NJA Main MBM 1 2 DSM16 NJA Main MBM 2 FEM MEMI All On Main MBM 2 1 NJA Main MBM 2 2 NJA Main MBM 2 3 NJA Main MBM 2 4 NJA Main MBM 2 5 NJA Main MBM 2 6 NJA Main MBM 3 BRI ST4 MEM All On Main MBM 4 DTM PRI All On Expansion 1 MBM 6 NA 84 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 5 Double click in the Configured Devices field for each connected Norstar Expansion Module and select either Norstar TM Norstar SM or Norstar ASM refer to the beginning of this section for descriptions Telephony Resources Modules Location Configured Device Dip Switch 1 DSM32 DSM32 MBM All On 1 1 DSM16 NJA 1 2 DSM16 N A 2 FEM MEMI All On 2 1 No Cfg 2 2 Mone JJ A 2 3 Norstar TM NJA 2 4 Norstar SM NJA 25 Norstar ASM IJA 2 6 Jone MIA 6 If selecting Norstar TM the Location column is further expanded to allow the 3 possible cards in the Norstar Global Line Module to be configured Main MBM 2 2 1 2 2 3 in the example below Double click in the corresponding Configured Device f
78. r The default setting is User client In public network configurations the CO is generally considered the Network side or controller Applies to SL 1 protocol only B channel Ascending selection Sequential sequence Descending Sequential Defines how B channel resources are selected for call processing ue L hl timer sec Setthe minimum duration of an answer signal before a call is considered to be answered Disconnect 60 100 260 460 Loop T1 timer or 600 milliseconds Specify the duration of an Open Switch Interval OSI before a call on a supervised external line is considered disconnected This setting must match the setting for the line at the central office CO You must enable disconnect supervision by changing the Line Trunk mode attribute Under the Telephony Services sub heading choose Lines and Line trunk Data Clock Primary External T1 BRI Source Secondary S T External NN40010 317 Issue 1 2 BCM450 Ris 6 0 57 BCM450 System Start Up Attribute Value Module line type Internal 1 j j d I 1 o 0 Designates whether the DTM BRI acts as a primary or secondary timing component for an external timing source or as the internal timing source Note A BRI module can be programmed with primary secondary clock source however it is recommended that a BRI module always be set to Internal ifa DTM exists on the system to be the Primary External clock source Warning Changing
79. r all other settings please refer to the IP Telephony Guide NN40010 317 Issue 1 2 BCM450 Ris 6 0 69 BCM450 System Start Up Additional Information Startup Profile Configuration Tool lt is possible to apply Intial settings such as BCM Name Region IP Settings Start DN and a Keycode File via a Startup Profile Configuration tool The Startup Profile Configuration tool is an alternative method of configuring BCM initial settings to the previous sections in this guide The Startup Profile is configured via an Excel spreadsheet saved to a USB stick which is then inserted into the BCM USB port The BCM is then powered up whereby the Startup Profile is read and the settings applied Note The Startup Profile cannot be run after the Keycodes have been applied When the Startup Profile is successfully applied the BCM system automatically reboots to complete the system configuration The Startup Profile is not fully loaded until the system reboots Note The USB storage device must be formatted for the FAT32 file system If necessary reformat the USB storage device by plugging it into the USB port of your computer right clicking the USB device icon and selecting FAT32 reformatting Warning This destroys any data you had on the USB Before Configuring the Startup Profile Configuration Tool The Startup Profile is configured via an Excel spreadsheet In order to configure and save the Startup Profile the Excel macros need to be d
80. r the IP Settings as required You can choose to e Obtain an IP Address Subnet Mask and Default Gateway automatically refer to the DHCP Guide for more information on BCM and DHCP e Enter an IP Address Subnet Mask and Default Gateway manually Modify IP Settings l x AN If you change this you may lose your connection to the Network Element Obtain IP address dynamically IP address w il edar IP subnet mask 255 255 254 0 Default gateway 192 168 2 1 Cancel Note If there is an existing DHCP server on the network it is recommended that you specify a static IP Address for the BCM See the network administrator about obtaining a static IP Address Obtaining an IP Address automatically should generally only be selected when the BCM is acting as the DHCP Server for the network Alternatively consult the network administrator about reserving an IP Address for the BCM on their DHCP Server 5 If you enter an IP Address manually you will see the following WARNING box before you can configure the remaining fields Click OK WARNING xj AN Changing IP address will restart Voice aver IP Applications Cancel 6 For manual configuration continue entering the settings in the other fields and click OK Modify IP Settings I xj N If you change this you may lose your connection Eo Ehe NeEwork Element Obtain IP address dynamically IP address 200 30 30 206 IP subnet mask 2
81. re and nonsecure Do you want to display the nonsecure items 5 You will now see the login screen enter your BCM User name and Password By default these are set to User ID nnadmin Password PlsChgMe Click on OK Please Enter Credentials X Password V Save Credentials Auto Login 6 In the Welcome to BCM window ensure the Main tab has been selected and the BCM button clicked Welcome to BCM Mailbox Manager No update required Callpilot Manager No update required User Applications No update required Activity Reporter Basic No update required Business Applications No update required Business Element Manager No update required currently a Download Locations Run NN40010 317 Issue 1 2 BCM450 RIs 6 0 13 BCM450 System Start Up 7 From the Applications list select Other Administrator Applications and click Run Applications Business Element Manager No update required currently at 62 0 0 al BCM Monitor No update required currently at 50 2 Data Migration Manager New update availiable 1 0 1 Other Administrator Applications No update required Online Documentation No update required Element Manager Context Help No update required currently at 6 0 ar 8 Again accept any security messages that appear and if prompted enter any login details 9 The Administrator Applications screen will be displayed 10 Click on Startup Profile Template
82. red during the Start Up procedure NN40010 317 Issue 1 2 BCM450 Ris 6 0 9 BCM450 System Start Up PC Configuration The BCM has a dedicated OAM port It is recommended that you perform any maintenance configuration from this port There are also 2 dedicated LAN ports for connecting to the network OAM Port LAN Ports A PC laptop can be configured to connect to the BCM OAM in two ways e Set your PC laptop to obtain an IP Address automatically preferred as DHCP is always operating on the OAM port e Manually set your PC laptop s IP Address IP Address 10 10 11 2 Subnet Mask 255 255 255 252 e Note that the OAM port default settings are IP Address 10 10 11 1 Subnet Mask 255 255 255 252 The default setting for the LAN Ports ts e IP Address 192 168 2 2 e Subnet Mask 255 255 254 0 e Default Gateway 192 168 1 1 For information concerning configuring the network settings of your PC refer to the Networking Essentials Guide 10 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Physical Connection to the BCM The BCM OAM port can accommodate either a patch cable or a cross over cable oN Patch Crossover cable One end of the cable is connected to the PC network card the other end to the OAM port of the BCM Testing the IP connection using Ping When a physical connection has been made you should next test the connection by pinging the BCM This test is performed on the Laptop PC th
83. rst extension number telephony template and telephony region 1 From the Administration tab double click the Utilities folder to expand it 2 Select Reset from the Utilities folder 32 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 3 Click Cold Reset Telephony Services Task Navigation Panel H General H E System Metrics H E Telephony Metrics Utilities BCM Monitor Warm Reset Telephany Services L Ping 9 Trace Route Cold Reset Telephony Services M Ethernet Activity l Reboot amp This will erase all telephony programming am Zl Reset z a Diagnostic Settings Cold Reset Telephony Services il IP Set Port Details a LAN IP Capture 4 The Cold Reset Telephony dialog box displays Configure the Telephony Region Template and Start DN and click OK Cold Reset Telephony X Region a Template ow Start DN J221 5 A dialog box will appear advising you of service interruptions Read the warnings and click OK Cold Reset Telephony Services X A This will erase all telephony programming Voice Message mailboxes and messages al d All active calls will be dropped 6 The reset will take a few minutes to perform lt is advisable that you do not perform any programming until the Cold Reset is complete NN40010 317 Issue 1 2 BCM450 Ris 6 0 33 BCM450 System Start Up Configuring the Received Number Lengths Because of the ab
84. runks NIA E Resources Internal IP Sets NJA Application Resources Internal Applications NJA a Media Gateways Main MEM 1 DSM32 D5M32 MBM All On i S Port Ranges Main MBM 1 1 D5M16 N A pO IO Main MBM 1 2 DSM16 NIA 08 Dial Up Interfaces Main MBM 2 None NJA H 0 Telephony Main MBM 3 None NIA aS Data Services Main MEM 4 None MIA amp 2 Applications Expansion 1 None N A 3 he Main MBM 1 location is configured as a DSM32 DSM32 MBM as most installations will use this MBM If you are installing a pure IP Phone system you may wish to Deconfigure MBM1 NN40010 317 Issue 1 2 BCM450 Ris 6 0 47 BCM450 System Start Up 4 Set the other MBM s to the correct type by double clicking in the Configured Device field and selecting the MBM type to be installed in the associated bay Telephony Resources Modules Location Configured Device Dip Switch Internal IP Trunks NJA Internal IP Sets NJA Internal Applications NJA Main MEM 1 DSM32 DSM32 MBM All On Main MEM 1 1 DSM16 NJA Main MBM 1 2 Main MBM 2 CTM4JGATM4 MEM CTM8 GATMS MBM DTM PRI DTM DPNS5S DTM DA552 5 When the required MBM type has been selected the Configure button becomes active Click on the Configure button to configure extension or line allocations to the MBM Telephony Resources Configured Device Dip Switch IP Trunks N A IP Sets NJA Applications NJA 1 DSM32 DSM32 MBM All On 1 1 DSM16 NJA 1 7 D5M16 NJA 2 ASM ASM MBM No Cfg 3
85. s and Media Bay Modules have correct DN line numbers and are enabled refer to the Telephony Resources Configuration section of this guide Install Media Bay Modules refer to the Installing the Media Bay Modules section of the Media Bay Modules guide If the BCM is to be connected to the network refer to the Connecting the BCM to the Network section of this guide NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Obtaining a Keycode File Keycodes unlock features and applications on the BCM This section describes how to obtain the Keycode lile Keycodes are generated based on two inputs e The BCM System ID e Software Authorisation Codes software Authorisation Codes are orderable items and are supplied in paper form There are a number of ways to find the BCM System ID To find the System ID without powering up the BCM 1 Look at the front panel of the BCM 2 You will notice a vertical label on the right hand side of the Base Function Tray The System ID will be displayed on this label 3 Make a note of the System ID you will need it for Keycode generation It will also be required if you wish to use the Startup Profile Configuration Tool refer to the Startup Profile Configuration Tool section of this guide for details of the Startup Profile procedure 4 Contact your Keycode supplier and supply the System ID and Authorisation Codes 5 You should receive a Keycode file which will be ente
86. setto Ignore are not validated and are disregarded Once you have entered a value in a cell use the Tab Key Enter Key or Arrow Keys for immediate data validation to be performed Clicking between fields will not invoke the data validation however when the Save Startup Profile button is pressed all fields are validated prior to allowing the save to occur Copy and Pasting data between cells is not supported and will corrupt the data validation within the spreadsheet Deleting rows is disallowed Rather mark the row as Ignore to effectively have the row disregarded Saving the Startup Profile Properly Press the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer Priorto allowing the save to occur all values in rows marked Apply are validated In the event a field is invalid it is circled with a red ellipse Correct the invalid entry and use the Tab Key Enter Key or Arrow Keys to have the corrected entry accepted Saving from File gt Save menu item is not supported since doing so circumvents the formating and data validation features Never edit the Startup Profile sps file directly always use the Startup Profile editor to make changes NOTE Chassis will automatically reboot after Startup Profile successfully applied Usage Instructions J empla i D Mm SS NN40010 317 Is
87. stem settings Attendant DN Primary Ul Style NVM Primary Language English North American Identify the range of lines to be answered by auta attendant From Line 1 995 To Line 1 999 Number of rings 0 12 era 5 Configure the attributes on the Quick Install Wizard form and click Install 6 You will see the INSTALLATION SUCCESSFUL box Click OK to close this Windows Internet Explorer x AN INSTALLATION SUCCESSFUL NOTE Please ensure your system time and date are accurate before configuring Contact Center Primary UI style NVM Primary Language English UK T x Quick Install Wizard Settings Description Attendant DN Enter the extension number of the attendant or operator assigned to CallPilot Primary UI Style Select the mailbox user interface used as a default for the mailboxes If you select NVM the mailbox user interface uses Norstar Voice Mail voice and text prompts If you select CallPilot the mailbox user interface uses CallPilot voice and text prompts Primary Language Select the language used as the primary language for the mailboxes Enter the line number of the first line in the range of lines you NN40010 317 Issue 1 2 BCM450 Ris 6 0 37 BCM450 System Start Up Attribute BENI rero between this line and the line you enter in the To Line box To Line Enter the line number of the last line in the range of lines you want CallPilot to
88. sue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 14 Once you have read the instructions select the Startup Profile Template worksheet AVA A Press to Savethe Startup Profile Tab Delimited File named Sy stemID sps and associated Startup Profile Editor Excel Spreadsheet named Sy stemlID xls 4 ID NAME REGION 000000000000 Jecme0 SYSTEM ID Enter the System ID from the BCM50 Must be 12 Hexadecimal 15 ZONE KCONTROL NTPSER YER YEAR GMIT 5 00 Eastern Ti 18 SERYER Characters in Length DOMAINNAME DNS1 DNS2 13 Apply Valid Chars are 0 9 and 20 A F 21 DYNAMIC ADDRESS SUBNETMASK DFLTGTWY 24 STATUS 25 26 27 FILENAME 28 29 TEMPLATE STARTDON AUTOASSIGN ADYERTISEMENT REGISTRATION USEGLOBALPASSWD GLOBALPASSWD Disabled Disabled STATUS MINSECURITY ERSION Enabled noAutNoPri NETCONNEC ALTNETADDR 12 12 12 12 TESTLOCALTIMEOUT 2 PRIMNETADDR 42 MAINOFFICETYPE YOIPTRUNKCODE 43 Ma DIUI CS1000 45 Press to Insert SNMPMANAGER Row 47 IPADDRESS 48 Ignore 9 9 9 9 43 Press to Insert SNMPCOMM UNITY Row 50 51 52 STRING PERMISSION s ET publi 54 Disabled User Accounts are Added with a default Password of Time2Chg and Numeric Password of 864201357 Press to Insert U SERZ NUR M h M Usage Instructions StartupProfileTemplate ii MM n Rear Sl OM 75 55 Startup Profile Settings The following settings are entere
89. t Programs or desktop shortcut will show configured Elements and retain Element Manager settinos A Avaya Business Element Manager Network Elements Fle Edt View Network Sessor Tools Help qea X ca 60 Brave x of CS Connect JK Delete Tes New Folder Element Navigation Panel y Element Manager Connection to the BCM To access Element Manager for configuration purposes 1 To access the Business Element Manager application from the Start Menu navigate to Start Programs Avaya Business Communications Manager Business Element Manager E AVG 9 0 TE Viewer Central inc E Uninstall F BCM Dial by Name 2 0 F7 WebEx Recorder amp Player IE Camtasia Studio 2 E Windows Live Camtasia Studio 6 A Acrobat com IE Canon Printer Uninstaller BS Adobe Reader 9 IE Canon Utilities A Audacity E Citrix ClarifyCRM12 0 F Computer Associates FT Dia 2 FileZilla FTP Client 2 Microsoft ASP NET 2 0 AJAX Extensions Documen b F7 Microsoft Office Settings gt m Microsoft Office Live Meeting 2007 S EZ o pn Microsoft SQL Server 2005 EA gt Search gt 4 Mozilla Firefox 2 Help and Support E Microsoft Office Live Meeting 2007 F Microsoft SQL Server 2005 EA J Run E QuickTime d E Quote Tool BC K Log Off Pauls F Real 9 Shut Down e t FT SharePoint start 2 Interne 3 Window F7 SMC 3455 v hs al w m m bd sot m m m Yv
90. tMe Conferencing Contact Centre and Find Me Follow Me You may wish to move the Application DN numbers out of the range you intend to use for MBM or IP DN s skip this section if you do not need to do this Note If the Application DN s do require a different number range to the default you must first erase the existing numbering as described in the example process of the General Numbering Considerations section of this guide When the existing numbering has been erased use the following procedure to apply the new DN numbering to the Application DN s NN40010 317 Issue 1 2 BCM450 Ris 6 0 45 BCM450 System Start Up 46 1 From the Configuration tab open the Resources folder and click on Telephony Resources Task Navigation Panel Telephony Resources Configuration Administration M Welcome H E System ri Administrator Access Modules Location Configured Device Dip Switch IP Trunks N A i 4 Resources i Fern IP Sets NJA e Application Resources Applications NA H Media Gateways DSM32 D5M32 MEM All On S Port R anges Main MEM 1 1 DSM16 N A Pe ee Resources Main MEM 1 2 DSM16 NJA hf Dial Up Interfaces Main MEM 2 None N A aS Telephony 3 Main MBM 3 None N A Data Services Applications Disable Enable Decon 2 From the Configured Device column select Applications 3 Click on the Configure button Telephony Resources
91. tive Sets However configuring these settings in Telephony Resources is a convenient and time saving method if feasible on your installation 7 Click on OK when you have entered the required settings 8 f you are not using the BCM expansion unit in the installation skip to step 12 in this section NN40010 317 Issue 1 2 BCM450 Ris 6 0 49 BCM450 System Start Up 9 If the BCM expansion unit is being used in this installation double click in the Configured Device field for Expansion 1 and select MBM 6 Telephony Resources Configured Device Internal IP Trunks NI Internal IP Sets NI Internal Applications NI Main MBM 1 DSM32 DSM32 MBM Al Main MBM 1 1 DSM16 MJ Main MEM 1 2 DSM16 MJ Main MBM 2 ASM ASM MBM All Main MBM 3 BRI ST4 MBM All Main MBM 4 None NI None vw E Mane MBM 6 Expansion 1 10 Configure each MBM as required as described in steps 4 7 in this section 11 When configuring each MBM on the expansion unit 2 extra fields are displayed Note and Dip fields referring to dip switch configuration Whilst it is possible to alter the suggested dip switch configuration it is recommended to accept the suggested values The dip switch settings on the MBM must match the settings in this field Module type de Note Verify device DIP before installing Start DN Public received digits OLI Private received digits OLI Assign target lines p Dip 011110 50
92. umbers NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up 4 To configure the private received number length in the Configuration tab open the Telephony folder followed by Dialing Plan and click on Private Network Task Navigation Panel Dialing Plan Private Network A Welcome Private Network Settings fey System H E Administrator Access H Resources Private Auto DN UndeFined amp i Telephony Private DISA DN Global Settings H E Sets eS Lines Private Received number length Private access code z 6 e Scheduled Services Local access code a ssa leis National access code be General Special access cade I E ETSI Public Network Network ICCL _ gt o rivate Network TRO Net QV Line Pools TAT a E Routing 5 Select the correct number of digits that are received on the public network The parameters are 2 7 digits or Undefined 6 If changing from the default value a WARNING dialog box will appear informing you that all incompatible received numbers will be erased Click OK to continue WARNING AN Changing this value will clear incompatible received numbers Cancel NN40010 317 Issue 1 2 BCM450 Ris 6 0 35 BCM450 System Start Up Initialising CallPilot Manager Use the following procedure to initialise the CallPilot Voice Messaging system 1 2 3 36 From the Configuration tab open the Applications folder Cl
93. used for Remote Dial in purposes Keycodes If you have received a Keycode file and wish to apply it using the Startup Profile enter the name of the file here The Keycode file must be located in the root of the USB drive Telephony Startup Settings Attibute Description 1 0 Template DID Systems configured using the DID template automatically assign target lines to all DNs Use this template if DDI numbers are used PBX Pool A is automatically assigned for all DNs Use this template in situations where calls are routed through an operator otart DN Enter the first extensions number for your system IP Telephones Attribute Description O Registration Enabled or Disable IP Set registration Use Global If Yes the IP set installer will have to enter the password set in the Global Password Password field Global Password If using Global Password enter a password for the IP set installer to enter Auto Assign If Enabled DNs will automatically be assigned to the IP sets Advertisement This is the display on the handset 78 NN40010 317 Issue 1 2 BCM450 Ris 6 0 BCM450 System Start Up Other Settings lt is recommended that the rest of the settings in the Startup Profile Configuration Tool are left at default as omitting certain fields can cause the Startup Profile to fail 15 Continuing with the configuration enter your BCM system ID in th

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