Home

Avaya SMON Manager User Guide

1. p 1149 49 77 69 Short Term Collection od c di Es Counter Type Total Pkts Ti t e B ar 14 37 50 Mon Feb 11 02 a 44 38 20 Mon Feb 11 02 14 38 50 Mon Feb 14 02 510 475 579 Counter a Listbox s o Switch Histo Report Status Ba The Title Bar of the Switch History window provides the following information e For uploaded data The device name and collection type e For saved data The filename of the saved collection The Counter Type pull down listbox enables you to select the counter you want to see in the Switch History Report The following table provides a list of available counters and their descriptions Table 7 4 Switch History Counters Counter Description Total Pkts The total number of packets entering the switch Multicast Pkts The number of good multicast packets entering the switch Broadcast Pkts The number of good broadcast packets entering the switch CRC Align Errors The number of packets with CRC alignment errors entering the switch 69 Avaya SMON Manager User Guide Using SMON History Table 7 4 Switch History Counters Continued Counter Description Collisions The number of collisions occurring on the switch Undersize Pkts The number of undersize packets entering the switch Oversize Pkts The number of oversize packets entering the switch Fragments The number of
2. Help Menu Table A 11 SMON History Help Menu Item Description Contents Opens the on line help to the Contents page Help On Activates context sensitive on line help About Avaya SMON Opens a window with Avaya SMON Manager Manager version and copyright information 79 Avaya SMON Manager User Guide B Setting Up the SMON License Avaya Network Management does not include a license for using SMON Instead a trial version of Avaya SMON Manager is included This trial version expires 60 days after its first use The Avaya SMON Manager with Avaya Network Management package contains a license that allows you to use Avaya SMON Manager on a permanent basis The license is supplied as a separate document in the Avaya SMON Manager with Avaya Network Management package When launching Avaya SMON Manager before entering a valid license key a dialog box for entering the license key is displayed If you purchased the Avaya SMON Manager with Avaya Network Management enter the provided license key This allows unlimited use of Avaya SMON Manager If you purchased the Avaya Network Management package press ENTER This allows use of Avaya SMON Manager for 60 days In addition an embedded license is required for Device SMON for Avaya P130 Avaya P330 and Avaya M770 Devices For more information refer to the appropriate Avaya Device SMON User Guide Avaya SMON Manager User Guide 80 Index A Accessing Histo
3. sss 67 Using Switch History 0 e E es 68 Opening a Switch History Window sess 68 Understanding the Switch History Window 69 Saving a Switch History Report 0 00 00 cee eee eee 71 Using Port HIStory cle Bae ek ee Oe a DI ARI RN eae 72 Opening the Port History Chart 0 0 ee eee 72 Understanding the Port History Chart 73 Modifying the Port History Display 00005 74 Appendix A Avaya SMON Manager Menus 75 Online SMON Menus 0 eee eens 75 PLEMENU estate e CEU Ue e INDEM ona Bn AG EUIS 75 Edit Menu 3 ote ace weeds ae vc ee ERU act Ts 75 VIEW MENU use a ed Co a See hie wate ee Sea EN eee BS 76 Window Menu our eMe dake oak bea SEA 76 Help Menu sss sda Peed oP erem ewm pre WERE SIE 77 SMON History Menus 0 0 0 eee es 77 File Menu s scare aie t e e TR tc E hae ORO ee 77 Edit MeDU e ds re REL ves dut tre qu Pack ade 77 View Menus ize i5 u5nrgffgkUrtzcPdedafceteivispeigc yt 78 Actions Menu eee 78 Window Merl ceo ve eno SES e eee 78 Help Menus ieu term ok Ree ERE Bion E IO Qo ER eR MURIS 79 Appendix B Setting Up the SMON License 80 Index io aceiracbibucurar dts dead tQ d ra ados acce t hoa wpe al aan ar n DARE 81 Avaya SMON Manager User Guide V Preface Welcome to Avaya SMON Manager This chapter provides an introduction to the structure and assump
4. The Voice Port Statistics window is organized as follows The X axis represents packets or percentage of utilization The Y axis represents IP telephones Each row on the graph corresponding to an IP telephone is labeled on the Y axis with the IP address of the IP telephone An exclamation point following the name of an IP telephone indicates that it is a one cable configuration This means that a host is connected to the switch through the repeater mounted on the IP telephone Traffic generated by the host is reported as part of the IP telephone s traffic 47 Avaya SMON Manager User Guide Voice Port Statistics e The table below describes the items found in the Voice Port Statistics status bar Table 5 1 Voice Port Statistics Status Bar Items Item Description Last Polling The IP address of the last IP phone being polled and the time when the IP phone was last polled Pkts Sec For Last Interval Average bandwidth utilization over the last polling interval Items count Total number of IP telephones being polled For more information on Voice Port Statistics counters refer to Voice Port Statistics Counters on page 52 u For more information about modifying the display refer to Configuring Display Options on page 19 Avaya SMON Manager User Guide 48 Chapter 5 Selecting IP Telephones to Poll To reduce strain on the network Avaya SMON Ma
5. Bdcsts Pkts Packets V Mcsts Pkts H Errors In Bandwidth Tal meols i Collisions V Good Pkts Out Utilization a Last Polling 149 49 78 135 15 58 41 Pkts Sec For Last Interval tems count 104 Avaya SMON Manager User Guide 34 Chapter 4 Using Port Statistics The Port Statistics window allows you to see the data passing through each port in the network For an explanation of the Port Statistics window refer to Understanding the Port Statistics Window on page 35 Using Port Statistics you can Select the ports and LAGs you want SMON to monitor For information on selecting ports and LAGs to monitor refer to Selecting Ports and LAGs to Poll on page 37 Select the ports and LAGs you want SMON to display For information on changing display options refer to Filtering the Port Statistics Display on page 39 Select the counters you want SMON to display For information on selecting counters refer to Port Statistics Counters on page 42 Sort the display For more information on sorting the display a n refer to Sorting the Display on page 43 Search for specific ports and LAGs For more information refer to Searching for Ports and LAGs on page 44 Understanding the Port Statistics Window The Port Statistics window is organized as follows The X axis represents packets or percentage of utilization The Y axis repr
6. Multi tiered monitoring enables you to use powerful top down network monitoring techniques Top down monitoring begins when you notice particular traffic flow patterns in a global view of your network You then progessively focus in until you find the specific source or sources of the traffic Using this method the amount of information you need to assess is kept to a minimum Top down monitoring is robust enough to keep you in control of even the most complex and sophisticated networks Top Down The top tier for Avaya SMON monitoring at the MAC layer SMON I is Monitoring Enterprise Switch Statistics The Enterprise Switch Statistics tool shows for the MAC summary traffic statistics for all switches in your network Layer The next two tiers provide a general look at the traffic passing through a specific switch In this way you can view at a glance whether the switch is functioning efficiently and effectively These tiers provide answers to questions such as e Js there more traffic than usual passing through this switch Are there more error packets than usual How much traffic is passing through the VLANs Dothe VLANs have equal loads Avaya SMON Manager User Guide 6 Chapter 1 Top Down Monitoring for the Upper Layers The lower monitoring tiers provide more focused views of the traffic on the device They allow you to zero in on a specific host or port on a switch You can then pinpoint the exact source of the t
7. Format report options 21 81 Index G General options display mode 20 polling interval 19 Generating Enterprise reports 22 Global network monitoring 3 Groups creating port 37 creating switch 29 H History accessing 55 activating collections 63 collections 63 deactivating collections 63 managing windows 25 58 toolbar 56 uploading data 72 user interface 55 History Text Report 58 How to access port statistics 34 access switch statistics 26 access voice port statistics 46 activate history collection 63 add a device to the Auto Save report 64 configure the polling interval 19 create port groups 37 create switch groups 29 deactivate history collection 63 filter ports and LAGs 39 filter switches 31 filter voice ports 51 find ports and LAGs 44 find switches 33 findIP telephones 54 generate reports 22 manage History windows 25 58 modify the Port History display 74 rediscover devices 66 remove a device from the Auto Save report 64 resize the desktop 17 resize the dialog area 17 select directory to save reports 21 select IP telephones to poll 49 select ports and LAGs to poll 37 select switches to poll 29 sort IP telephones 53 sort ports 43 sort switches 32 I upload data to the management station 72 use dialog box options 21 use display mode option 20 use port statistics 35 use switch statistics 27 use the polling interval option 19 use TopN port filtering 41 use TopN switch filtering 20 31
8. Table 3 2 Switch Statistics Counters Packets Counter Description Uncsts In The number of good unicast packets entering the switch Good Pkts In The number of good packets entering the switch Bdcsts Pkts The number of good broadcast packets entering the switch Mcsts Pkts The number of good multicast packets entering the switch Errors In The number of error packets filtered out by the switch Collisions The number of collisions occurring on the switch The following table lists the Switch Statistics counter in the Bandwidth statistics set Table 3 3 Switch Statistics Counter Bandwidth Counter Description In BW The rate at which traffic is entering the switch in Kbps Sorting the Display You can sort the display by the device name or any of the counters available for the device To sort the display 1 Click The display is sorted by the selected criteria 2 Select a sorting criterion from the Sort By pull down listbox When sorting by Name the bars appear in ascending order from bottom to top When sorting by packets the bars appear in descending order most traffic at the bottom least traffic at the top Avaya SMON Manager User Guide 32 Chapter 3 Searching for Switches The Find option allows you to locate a specific switch in the Switch Statistics window To search for a switch 1 Click
9. File gt New gt Switch Statistics E Activates the Port Statistics tool File New Port Statistics i Activates the Voice Port Statistics File New Voice tool Port Statistics Opens the Configuration dialog box Edit gt Configuration I Avaya SMON Manager User Guide 16 Chapter 2 Dialog Area Desktop Table 2 1 Online SMON Toolbar Buttons Continued Button Description Menu Produces a report file for importing to File gt Report Now a spreadsheet or word processor m Temporarily stops and then restarts View Pause collection of SMON data When the collection of SMON data is paused the background of the chart appears white H Searches for a specific item Edit gt Find 9 Opens the Customize View dialog View Customize box w3 Opens context sensitive on line help Help gt Help On If a tool is not active clicking the corresponding Online SMON toolbar button launches the tool If a tool is already active clicking the corresponding Online SMON toolbar button brings the tool to the foreground For more information about the individual tools refer to Avaya SMON Manager Tools on page 10 The area on the right side of the user interface is where all dialog boxes appear This area can be resized by dragging the vertical splitter bar with the mouse When a dialog box opens it replaces the current dialog box in the Dialog Are
10. The following table shows the short term and long term collection parameters for different device types Table 7 3 Collection Parameters Device Buckets Short Term Long Term Type Collection Collection Collection Parameter Duration Interval Duration Interval P330 P130 10 5 min 30 sec 5 hrs 30 min C360 W310 P580 P882 50 25 min 30 sec 25 hrs 30 min M770 360 1 day 4 min 14 days 56 min Note It is possible for a collection to contain more than the number of buckets listed above This occurs when the device saves a new bucket during the upload process The collection includes all information saved on the device at the time the upload starts and any information added during the upload Select a collection type using the Collection pull down listbox at the top of the Enterprise History window Collection parameters for the selected collection type are displayed in the History Table Activating Deactivating History Collections To activate the history collection for one or more devices 1 Select the devices whose collections you want to activate To select all the devices in the Enterprise History Table select Edit gt Select All 2 Select a collection type using the Collection listbox at the top of the Enterprise History window 3 Click gt in the SMON History toolbar Or 63 Avaya SMON Manager User Guide Using SMON History Select Acti
11. Using Switch History This section provides information about using the Switch History window and includes the following topics e Opening a Switch History Window Understanding the Switch History Window Saving a Switch History Report Opening a Switch History Window The Switch History window provides a table with traffic statistics for all of the ports on a selected device You can upload the Switch History data from a device or open an existing History file In addition you can also save the information in a Switch History window to a file To upload data from a device to a Switch History window 1 Select the History Collection to upload using the Collection pull down listbox 2 Select the devices whose History Collections you want to upload from the History Table To select all the devices in the History Table select Edit gt Select All 3 Click Ell Or Select View Switch History A Switch History window opens for each device selected To open a saved History file 1 Click Al Or Select File Open A file browser opens 2 Select an his file to open 3 Click Open The selected History file opens in a Switch History window Avaya SMON Manager User Guide 68 Chapter 7 Understanding the Switch History Window The Switch History window provides a list of ports on the selected device their collection parameters and Auto Save status Figure 7 3 Switch History Window
12. a particular IP telephone displays a disproportionate number of errors this may indicate that the specific IP telephone connected to the port may be faulty In addition very high traffic statistics for an IP telephone may indicate heavy usage Using the Enterprise History tool you can easily activate the history mechanism and upload data from the Avaya M770 Avaya P130 Avaya P330 Avaya C360 Avaya G350 Avaya W310 Avaya C460 Avaya P580 and Avaya P882 Device probes In addition you can perform an automatic periodic upload of data stored in the probes during the collection period and store this data for later analysis Avaya SMON Manager User Guide Overview For the Enterprise History application the agent stores up to 360 separate data samples at equal time intervals that can later be retrieved from the SMON console This is called History data and provides an alternative method for analyzing the data in a switched network The agent collects port history counters for all the ports in a device The Enterprise History application is a control center for managing the collection of History data on all agents in the network Its main tasks are Showing the status of Port History on each agent Enabling the uploading of History data stored on each of the agents e Activating Port History on the console to display the History data stored on an agent The main advantages of using History data are Quality infor
13. and click Add Or Double click VLANs in the Known VLANs list The selected VLANs appear in the Selected VLANs list To select all VLANs click Add All All VLANs are added to the Selected VLANs list To remove VLANs from the Selected VLANs list Select VLANs in the Selected VLANs list and click Remove Or Double click VLANs in the Selected VLANs list The selected VLANs are removed from the Selected VLANs list Avaya SMON Manager User Guide 40 Chapter 4 TopN Filtering To remove all items from the Selected VLANs list click Remove All All VLANs are removed from the Selected VLANs list To apply the VLAN filter click Apply The Port Statistics information is filtered To toggle the VLAN filter select Actions gt Activate VLAN Filter TopN filtering enables SMON to display only the items with the heaviest traffic The TopN filter produces a report for the 1 15 N most active items on the network SMON selects the TopN items by a rate base which you select from the pull down listbox in the Port Statistics window SMON measures the rate base for all the items to find the TopN items and then displays these items and their statistics For information on defining the number of items to display using TopN filtering refer to TopN Number of Elements on page 20 To activate the TopN filter click Tal at the bottom of the Enterprise Port Statistics window To deactivate the TopN filter click 23 at the bott
14. detailed information e The table below describes the items found in the Switch Statistics status bar Table 3 1 Switch Statistics Status Bar Items Item Description Last Polling The IP address of the last device polled and the time when the device was last polled Pkts SecForLast The average bandwidth utilization for the device Interval over the last polling interval Items count Total number of devices being polled Switches in the Switch Statistics window can be labeled with the switch s IP address the default device name or the user defined name for the switch To toggle the display of user defined names for switches select View Switch Default Naming The display of user defined names for switches is toggled For information on Switch Statistics counters refer to Switch Statistics Counters on page 31 For more information about modifying the display and the available toolbar status bar and mouse movement options refer to Configuring Display Options on page 19 Avaya SMON Manager User Guide 28 Chapter 3 Selecting Switches to Poll To reduce strain on the network Avaya SMON Manager enables you to select the switches that are monitored SMON only polls the switches you select Select the switches you want SMON to monitor using the Switch Group Configuration dialog box In addition using the Switch Group Configuration dialog box you can save groups of switches to
15. devices 5 probes 5 standard 2 tabs 16 56 tools 3 9 top down monitoring 6 Sorting IP telephones 53 ports 43 switches 32 Switch group configuration dialog box 29 Switch monitoring 3 Switch statistics accessing 26 counters 31 tool 26 using 27 window 27 Switches filtering the display 31 finding 33 TopN filtering 20 31 T Tool port statistics 34 SMON history 59 switch statistics 26 voice port statistics 46 Toolbar history 56 Online SMON 16 Toolbar buttons 16 Tools Device SMON 2 Online SMON 10 Top down monitoring MAC layer 6 overview 6 upper layers 7 TopN port filtering 41 switch filtering 20 31 voice port filtering 51 U Understanding the port statistics window 35 the switch statistics window 27 the voice port statistics window 47 Uploading data to the management station 72 Upper layers top down monitoring 7 User interface desktop 17 57 dialog area 17 Online SMON 15 Using Auto Save 64 dialog box options 21 port statistics 34 35 switch statistics 26 27 voice port statistics 46 47 83 Avaya SMON Manager User Guide Index V Viewing the Collection Log 65 VLAN filter dialog box 40 VLAN filtering 40 Voice port group configuration dialog box 49 Voice port statistics accessing 46 counters 52 tool 46 using 47 window 47 Voice ports filtering the display 51 TopN filtering 51 W Welcome to Avaya SMON Manager vi What is RMON 1 What is SMON 2 Who should use this guide vi Win
16. displayed If the data in the Switch History Report is from a saved file Saved Session is displayed Completion The percentage of the Collection that appears in the Switch History Report Buckets The number of buckets in the collection Auto Save Status Indicates the Auto Save Status If Auto Save is off for the device the Auto Save Status isAuto Save Off If Auto Save is active on the device the Auto Save Status is Auto Save On For more information on Auto Save refer to Activating Auto Save on page 64 Communication Status When Switch History is uploading data from a device the following icon is displayed a 1 zm f Saving a Switch History Report You can save the information in a Switch History Report to a history file This is useful if you manually uploaded a collection and you want to save it 71 Avaya SMON Manager User Guide Using SMON History To save a Switch History Report to a file 1 Click il Or Select File Save As A file browser opens 2 Enter a name for the file in the File name field Note The extension for the filename is his 3 If you want to save the file in a different directory browse to the directory in which you want to save the file 4 Click Save The Switch History Report is saved to the file Using Port History This section provides information about using the Port History Chart and includes the following
17. e Pe ees 2 Switch Monitoring 0 0 ees 3 Enterprise Monitoring 2 0 00 ce eee 3 SMON Management Applications 0 00 e eee eee 3 Overview of SMON Concepts llle 4 SIMON DEVICES ics de Swe epe eR asa SUE ana Side doe ales aod 5 Top Down Monitoring leen 6 Top Down Monitoring for the MAC Layer 6 Top Down Monitoring for the Upper Layers 7 SMON Tools 000 eee eee Ie 9 Avaya SMON Manager Tools llle 10 Enterprise Switch Statistics ee eee 10 Enterprise Port Statistics 0 0 0 0 eee ee eee 11 Enterprise Voice Port Statistics llle 11 Enterprise History llle 11 Enterprise Switch History 0 eee ee eee 12 POIt HIStOEy bees C aX bac dyes at 13 Device SMON Tools eee 14 Chapter 2 Introduction to Avaya SMON Manager 15 Starting Avaya SMON Manager 0 cee eren 15 The Online SMON User Interface eee es 15 SMON Tabs a stew kx ERREUR Y era EE Ee EE ps 16 Online SMON Toolbar esses 16 Dialog Area juae ye ee eee Oe ERR OR ar e YA RR RR 17 D eSktODp cna ue actae RA be IS ARE AK o s 17 Working with SMON Tools eee es 18 Configuring Display Options lees 19 Polling Interval 2 04 eua E s RR e ech eee Rn 19 Display Mode ls see re ege 20 tems Per Screen odes kr ende eee edge 20 TopN Number of Elements lese 20 Avaya SMON Manager U
18. in the bar charts provide a view of the key counters for each switch Placing the cursor over each bar displays an Info Box containing the Type IP address and MAC address of the associated device This allows you to easily track switches The Enterprise Switch Statistics view forms the top layer of the MAC level top down monitoring concept It allows you to view the level of a specific user to isolate network problems quickly and accurately The relevant Device SMON application for each specific device can be opened from within Enterprise Switch Statistics Enterprise Port Statistics is an integral part of Avaya SMON Manager It allows you to see the data passing through selected ports on switches For each port Avaya SMON Manager summarizes the traffic such as good and error unicasts into the switch and packets from the switch If you notice that a particular port displays a disproportionate number of errors this may indicate that a specific device connected to the port is responsible If the attached port supports a Gigabit Ethernet connection only a few hosts will be attached to this port This makes it easy to locate the responsible host Enterprise Voice Port Statistics allows you to see the information on the data passing through Avaya IP telephones For each Avaya IP telephone Avaya SMON Manager summarizes the traffic such as good and error unicasts into the switch and packets from the IP telephone If you notice that
19. items on the network SMON selects the TopN items by a rate base which you select from the pull down listbox in the Switch Statistics window SMON measures the rate base for all the items to find the TopN items and then displays these items and their statistics For information on defining the number of items to display using TopN filtering refer to TopN Number of Elements on page 20 To activate the TopN filter click Tal at the bottom of the Enterprise Voice Port Statistics window To deactivate the TopN filter click 4 at the bottom of the Enterprise Voice Port Statistics window To select a rate base select a TopN criteria from the TopN pull down listbox at the bottom of the Enterprise Voice Port Statistics window 51 Avaya SMON Manager User Guide Voice Port Statistics Voice Port Statistics Counters To select a set of statistics to display click one of the option buttons on the lower right hand corner of the window The statistics sets are Packets Counters for selected packet types for each IP telephone e Bandwidth The rate at which traffic is entering and exiting each IP telephone Utilization The utilized capacity of each IP telephone The counters relevant to the selected set of statistics appear under the graph Check the counters you want displayed Statistics for the checked counters are displayed as bar graphs The following table lists the Voice Port Statistics counters in the Pac
20. packet fragments entering the switch Jabbers The number of jabbers entering the switch Drop Events The number of dropped events on the switch Total Octets The total number of octets entering the switch Util hundredth The percentage of the switch s bandwidth being used Each row in a Switch History Report represents a port on the selected device The first column in a Switch History Report provides port names Subsequent columns provide the amount of the selected counter at the time and date in the column header The number of columns in a Switch History Report is one more than the number of buckets in the collection Avaya SMON Manager User Guide 70 Chapter 7 The following table provides a description of the information displayed in the Switch History Status Bar Table 7 5 Switch History Status Bar Item Description Upload Status The upload status of Switch History When Switch History is uploading data from the device a progress bar is displayed Note The upload progress can be greater than 100 This occurs when the device saves a new bucket during the upload The uploaded data includes all information saved on the device at the time the upload starts and any information added during the upload However the Upload Status percentage is based on the standard number of buckets in the collection When Switch History finishes uploading data Ready is
21. tab delimited format or a comma separated format When a report is generated it is saved to the directory specified in the Reports Directory field in the General Options dialog box Data in a Report Now includes only the statistics collected during the last polling interval In an Auto Report statistics collected at each polling interval are appended to the report For more information on selecting a format and a default directory for reports refer to Configuring Report Options on page 21 Avaya SMON Manager User Guide 22 Chapter 2 Report Now To generate a report with the statistics from the last time the device was polled 1 Click Q Or Select File gt Report Now The Report Now dialog box opens Figure 2 4 Report Now Dialog Box Report Now Report Now File D wrk Smon dataiportiport now E Browse 3l Report be Revert 2 To change the filename and directory in which to save the report a Click Browse A file browser window opens b Select a directory and filename for the report 3 Click Report The report is generated 23 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Auto Report To start generating an automatic report l Select File Auto Report The Auto Report dialog box opens Figure 2 5 Auto Report Dialog Box E Auto Report Auto Report File D wrk Smon dataiportiport aut Browse A sin M Revert 2 To chang
22. 23 The display is sorted by the selected criteria 2 Select a sorting criterion from the Sort By pull down listbox When sorting by Name the bars appear in ascending order from bottom to top When sorting by packets the bars appear in descending order most traffic at the bottom least traffic at the top 53 Avaya SMON Manager User Guide Voice Port Statistics Searching for IP Telephones The Find option allows you to locate a specific IP telephone in the Voice Port Statistics window To search for a IP telephone 1 Click iH Or Select Edit gt Find The Find IP telephone dialog box opens Figure 5 3 Find IP Telephone Dialog Box g Ee Find Voice Port amp Voice Port Name EE Voice Port Number rina 2 Enter the IP telephone s IP address in the IP Telephone Name field Note If you enter only part of the IP address SMON will find the first time the value appears 3 Click Find The found IP telephone is highlighted for easy identification To remove the highlight from the application window click in the Voice Port Statistics window The highlight disappears Note The Find button changes to Find Next until all instances of the search information have been found Avaya SMON Manager User Guide 54 6 Introduction to SMON History This chapter provides an introduction to SMON History and contains the following sections Accessing SMON History Inst
23. 38 Chapter 4 To save the ports and LAGs in the List of Selected as a group 1 Click Group The Save Group dialog box opens Figure 4 3 Save Group Dialog Box ECCTITCENENSSSU x Save as port group with name 2 Enter a name for the group 3 Click OK The port group is created Filtering the Port Statistics Display By default information from all ports and LAGs selected in the Port Group Configuration dialog box is displayed in the Port Statistics window You can limit information being displayed to specific ports and LAGs using VLAN and TopN filters In addition you can sort the display For information on sorting the display refer to Sorting the Display on page 43 39 Avaya SMON Manager User Guide Port Statistics VLAN You can filter the ports and LAGs displayed in the Port Statistics window Filtering by VLAN Only ports that are members of the selected VLANs are displayed in the Port Statistics window This makes it easier to concentrate on specific VLANs in the network To open the VLAN Filter dialog box select View gt Define VLAN Filter The VLAN Filter dialog box opens Figure 4 4 VLAN Filter Dialog Box Ed Define VLAN Filter pKnown VLANs Selected VLANs Vian 1 4 Remove Aca reme Dp on M Revert v i Apply To add VLANs to the Selected VLANs list Select VLANs from the Known VLANs list
24. 9 78 204 C363T PWR AC 3 4 149 49 78 152 0 m Sort By Hame E uncsts In H Bdcsts Pkts Packets V Mcsts Pkts W Errors In Bandwidth Fal phe lll Collisions V Good Pkts Out utilization a Last Polling 149 49 78 204 16 04 28 Pkts Sec For Last Interval tems count 1 Avaya SMON Manager User Guide 46 Chapter 5 Using Voice Port Statistics The Voice Port Statistics window allows you to see the data passing through each Avaya IP telephone in the network For an explanation of the Voice Port Statistics window refer to Understanding the Voice Port Statistics Window on page 47 Using Voice Port Statistics you can Select the IP telephones you want SMON to monitor For information on selecting IP telephones to monitor refer to Selecting IP Telephones to Poll on page 49 Select the IP telephones you want SMON to display For information on changing display options refer to Filtering the Voice Port Statistics Display on page 51 Select the counters you want SMON to display For information on selecting counters refer to Voice Port Statistics Counters on page 52 Sort the display For more information on sorting the display a n refer to Sorting the Display on page 53 Search for specific IP telephones For more information refer to Searching for IP Telephones on page 54 Understanding the Voice Port Statistics Window
25. AVAYA Avaya SMON Manager User Guide May 2004 Avaya SMON Manager User Guide Copyright Avaya Inc 2004 ALL RIGHTS RESERVED The products specifications and other technical information regarding the products contained in this document are subject to change without notice All information in this document is believed to be accurate and reliable but is presented without warranty of any kind express or implied and users must take full responsibility for their application of any products specified in this document Avaya disclaims responsibility for errors which may appear in this document and it reserves the right in its sole discretion and without notice to make substitutions and modifications in the products and practices described in this document Avaya and SMON are registered trademarks and trademarks of Avaya Inc 2004 Avaya Inc All rights reserved All trademarks identified by the or TM are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners Release 4 002 Table of Contents Preface PE ee ee eS ote oe ee vi The Purpose of This Guide 0 0 ccc eee eee vi Who Should Use This Guide 1 2 0 cece es vi Organization of This Guide 0 0 cee ee eee vi Chapter 1 Overview 0b ceteeeeraeedcedee beter nee eee ods 1 What is RMON 0 0 cece ttt tne Ek eee 1 Whiatas SMON ues BE tee eee WAS eee Wa RE
26. For Avaya M770 Avaya P130 Avaya C360 Avaya W310 and Avaya P330 Devices SMON monitoring capabilities can be activated by purchasing an SMON license from Avaya Inc Avaya M770 M MLS Devices and Avaya P333R Devices also support the AnyLayer SMON extensions of RMON II The following table shows the SMON monitoring components supported by the various network devices Table 1 1 SMON Monitoring Support by SMON Devices Avaya P330 Avaya Avaya P460 Devices M770 P580 P882 Device W310 C360 DomainX and P130 Devices Enterprise Switch Statistics V y y Enterprise Port Statistics y y y Enterprise Voice Port y Statistics Enterprise Port History y y Switch Statistics y y y Switch wide QoS Indication y VLAN Statistics y y y Port Statistics y2 N Ne Ethernet Segment Statistics Y y Host Statistics y4 Host Matrix Statistics y4 Port History y y y Protocol Directory y4 y3 Protocol Distribution y4 45 Network Layer Host y3 Statistics IP Network Layer Subnet y4 y3 Statistics IP lAs part of Switch Statistics application Avaya SMON Manager User Guide Overview Extended Port Statistics are also supported gt Supported when using the Avaya M770 M MLS supported when using a Avaya P333R module Top Down Monitoring Avaya s SMON applications provide multi tiered monitoring capabilities both for the MAC layer SMON I and for upper layers AnyLayer SMON
27. Hi Or Select Edit gt Find The Find Switch dialog box opens Figure 3 4 Find Switch Dialog Box a fa 2 Enter the switch name or IP address in the Find Switch field 3 Click Find The found device is highlighted for easy identification Note If you enter only part of the name or IP address SMON will find the first time the value appears To remove the highlight from the application window click in the Switch Statistics window The highlight disappears Note The Find button changes to Find Next until all instances of the search information have been found 33 Avaya SMON Manager User Guide 4 Port Statistics Port Statistics allows you to see the data passing through each port and LAG in the network For a detailed overview of Enterprise Port Statistics refer to Enterprise Port Statistics on page 11 Accessing Port Statistics To access the Port Statistics window Click ue Or Select File New Port Statistics The Port Statistics application opens with the Port Group Configuration dialog box open Figure 4 1 Port Statistics Window A Port Statistics 149 49 78 135 P333T 545 149 49 78 135 P333T 546 149 49 78 135 P333T 547 149 49 78 135 P333T 548 149 49 78 135 P333T 549 149 49 78 135 P333T 5 20 149 49 78 135 P333T 5 21 149 49 78 135 P333T 5 22 149 49 78 135 P333T 5 23 149 49 78 135 P333T 5 24 0 1 m 7 s E 4 Sort By Name Uncsts In
28. LAN Filter Toggles the VLAN Filter Port Default Naming Toggles between the display of default port names and user defined port names IP Telephone Default Naming Toggles between the display of default IP telephone names and user defined IP telephone names Switch Default Naming Toggles between the display of default device names and user defined device names Window Menu Table A 4 Enterprise SMON Window Menu Item Description Cascade Cascades all open windows Next Brings the next open window in the list to the front Previous Brings the previous open window in the list to the front Close All Closes all windows Window Name Brings the named window to the front Avaya SMON Manager User Guide 76 Appendix A Help Menu Table A 5 Enterprise SMON Help Menu Item Description Contents Opens the on line help to the Contents page Help On Activates context sensitive on line help About Avaya SMON Opens a window with Avaya SMON Manager Manager version and copyright information SMON History Menus This section gives the full structure of the menus in the SMON History page of Avaya SMON Manager File Menu Table A 6 SMON History File Menu Item Description Open Opens a saved History collection Save As Saves the current History collection to a file Exit Closes Avaya SMON Manager Edit Menu T
29. SV file 1 Click l Or Select File Save As A file browser opens 2 Enter a name for the file in the File name field Note The extension for the filename is csv 3 Browse to the directory in which you want to save the file 4 Click Save The file is saved To clear the Collection Log click Clear The Collection Log is cleared To close the Collection Log click Close The Collection Log closes Refreshing the Device List You can refresh the list of devices in the Enterprise History window This is useful after network devices are added to or removed from the network To refresh the list of devices in the Enterprise History window Click RE Or Select View Refresh SMON History relearns the devices in the network and refreshes the device list in the Enterprise History window Avaya SMON Manager User Guide 66 Chapter 7 Saving the Enterprise History Window You can save the information in the Enterprise History window to a comma separated value CSV file This file can then be imported into a spreadsheet or database program To save the Enterprise History window to a CSV file 1 Click l Or Select File gt Save As A file browser opens 2 Enter a name for the file in the File name field Note The extension for the filename is csv 3 Browse to the directory in which you want to save the file 4 Click Save The file is saved 67 Avaya SMON Manager User Guide Using SMON History
30. Window gt Close All Note The Enterprise History window cannot be closed To bring a window in the list to the front select Window gt Window Name where Window Name is the name of the window you want to view History Text Report The History server saves a text report for every managed device after each Auto Upload operation The server creates a separate directory for each device identified by IP address and saves all reports generated for the device in this directory Each day a new subdirectory is generated in each device s directory identified by date and the report for that day is saved there The extension of the text report is csvhis To read a text report open any standard text editor and open the file you wish to read Avaya SMON Manager User Guide 58 7 Using SMON History This chapter provides information on how to use SMON History to monitor the traffic on your network and includes the following topics Using Enterprise History An explanation of the information in the Enterprise History window and instructions on how to use Enterprise History Using Switch History An explanation of the Switch History window and instructions on how to use Switch History Using Port History An explanation of the Port History Chart and instructions on modifying the display d For a detailed overview of SMON Enterprise History refer to Enterprise History on page 11 Avaya SMON Manager U
31. a The left side of the application window is the Desktop This area can be resized by dragging the vertical splitter bar with the mouse Online SMON windows can be resized and minimized Minimized windows are shown at the bottom of the Desktop Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Working with SMON Tools The following sections describe features that can help you use Online SMON tools more effectively The topics include Configuring Display Options Instructions on how to configure general Online SMON options Configuring Report Options Instructions on how to configure display options in the Switch Port and Voice Port Statistics applications Using Dialog Box Options Instructions on using the dialog box options Generating Reports Instructions on how to generate reports Managing Windows Instructions on how to manage Online SMON windows Avaya SMON Manager User Guide 18 Chapter 2 Configuring Display Options Polling Interval To configure display options for Enterprise Switch Port or Voice Port Statistics 1 Activate the application for which you want to configure display options 2 Click CH Or Select View gt Customize The Customize View dialog box opens Figure 2 2 Customize View Dialog Box g El Y Customize Port View Polling Interval Tirne Interval 30Sec v Display Mode amp Last Interval Rate Cumul
32. able A 7 SMON History Edit Menu Item Description Select All Selects all rows in a table 77 Avaya SMON Manager User Guide Avaya SMON Manager Menus View Menu Table A 8 SMON History View Menu Item Description Switch History Uploads the selected collection to the management station Port Chart Opens a chart showing the traffic on the port during the collection period Collection Log Opens the Collection Log Refresh Refreshes the information in the History Table Info Box Toggles the display of info boxes Actions Menu Table A 9 SMON History Actions Menu Item Description Start Collection Activates the selected history collection for the selected devices Stop Collection Deactivates the selected history collection for the selected devices Auto Save Off Stops automatic history report saving Auto Save On Starts automatic history report saving Window Menu Table A 10 SMON History Window Menu Item Description Cascade Cascades all open windows Next Brings the next open window in the list to the front Previous Brings the previous open window in the list to the front Close All Closes all windows other than the Enterprise History window Window Name Brings the named window to the front Avaya SMON Manager User Guide 78 Appendix A
33. ative Session Average Rate ritems Per Screen Items Per Screen 30 TopN Number Of Elements Toph s y Apply ne Revert The Customize View dialog box enables you to change the following options Polling Interval Display Mode e tems Per Screen TopN Number of Elements The Polling Interval option allows you to configure the way in which information is collected If you make the polling interval smaller you receive more accurate data at the expense of using more network resources The objective is to use the ideal polling interval that provides accurate data using minimum network resources Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Display Mode Items Per Screen TopN Number of Elements To change the polling interval select a polling interval from the Polling Interval pull down listbox The following polling intervals can be selected e 30 seconds e minute e 5 minutes e 15 minutes e 30 minutes 60 minutes Note The new polling interval will take effect when the device is next polled The Display Mode option allows you to select one of three display modes Select a display mode using the option buttons The display mode options are e Last Interval Rate The statistics gathered since the last poll Cumulative The accumulated statistics gathered since the start of the session e Session Average Rate Th
34. aved at 1 42 PM on February 24 2002 To automatically save History Collections l Select the devices whose collections you want to automatically save To select all the devices in the Enterprise History Table select Edit gt Select All Avaya SMON Manager User Guide 64 Chapter 7 2 Select Actions gt Auto Save On History Collections for the selected devices are saved automatically When Auto Save is enabled on a device the Long Term and Short Term Collections are saved automatically Auto Save automatically creates reports and saves them to the A network management station NMS If Auto Save is enabled on many devices for a long period of time and none of the files are CAUTION deleted the NMS s hard disk may become full If this occurs stop the applications that are generating automatic reports and delete the files that are not required To stop automatically saving History Collections 1 Select the devices whose collections you do not want saved automatically To select all devices in the History Table select Edit gt Select All 2 Select Actions gt Auto Save Off History Collections for the selected devices are no longer saved automatically Viewing the The Collection Log provides information about History Collections being Collection saved automatically To view the Collection Log select View gt Log Collection Log The Collection Log opens Figure 7 2 Collection Log F Colec
35. aya SMON Manager This chapter describes how to launch Avaya SMON Manager and the SMON tools It also describes the Online SMON user interface Enterprise Switch Statistics This chapter describes the Enterprise Switch Statistics tool in detail including sample screens and filtering options Enterprise Port Statistics This chapter describes the Enterprise Port Statistics tool in detail including sample screens and filtering options Enterprise Voice Port Statistics This chapter describes the Enterprise Voice Port Statistics tool in detail including sample screens and filtering options SMON History Instructions on how to use SMON History Introduction to SMON History This chapter explains how to open SMON History and provides a detailed description of the SMON History user interface Using SMON History This chapter describes the SMON History tools in detail The following Appendices are included at the end of this guide Appendix A The full menu structure in Avaya SMON Manager Appendix B How to set up the Avaya SMON Manager license Avaya SMON Manager User Guide vii 1 Overview This chapter describes Avaya SMON Manager Avaya Inc s switched network monitoring system and includes the following sections What is RMON A brief description of the RMON standard Whatis SMON A general description of SMON switch monitoring technology Overview of SMON Concept
36. aya SMON Manager User Guide 74 A Avaya SMON Manager Menus This appendix provides the full structure of the menus in Avaya SMON Manager Online SMON Menus File Menu Edit Menu This section gives the full structure of the menus in the Online SMON page of Avaya SMON Manager Table A 1 Enterprise SMON File Menu Item Description New gt Switch Statistics Opens or activates the Enterprise Switch Statistics window New gt Port Statistics Opens or activates the Enterprise Port Statistics window New gt Voice Port Statistics Opens or activates the Enterprise Voice Port Statistics window Close Closes the active window Auto Report Opens the Auto Report dialog box Report Now Opens the Report Now dialog box Options Opens the Options dialog box Exit Closes Avaya SMON Manager Table A 2 Enterprise SMON Edit Menu Item Description Configuration Opens the Port or Switch Configuration dialog box Avaya SMON Manager User Guide 75 Avaya SMON Manager Menus Table A 2 Enterprise SMON Edit Menu Continued View Menu Item Description Find Opens the Find dialog box Table A 3 Enterprise SMON View Menu Item Description Customize Opens the Customize Switch or Port dialog box Pause Stops all polling Define VLAN Filter Opens the Define VLAN Filter dialog box Activate V
37. be monitored To open the Switch Group Configuration dialog box Click Pil Or Select Edit gt Configuration The Switch Group Configuration dialog box opens Figure 3 2 Switch Group Configuration Dialog Box i ay Switch Group Configuration J Groups X Available Groups Q J ALL GROUPS floor 1 switche 93 floor 2 SEE amp 149 49 77 33 amp 149 49 77 34 List of Selected 149 49 77 35 ps ope cops ipe Available switches 10 Selected switches 0 eem o ees wm ran b A The Known Network box shows the devices in the network You can monitor the progress of the learning process in the progress bar located below the Known Network box To sort the switches displayed in the Known Network listbox select a sorting method from the pull down list above the Known Network listbox Sorting methods include IP Address The devices are sorted by IP address Device Type The devices are sorted by device type 29 Avaya SMON Manager User Guide Switch Statistics Groups The devices are sorted by groups Only devices in groups are listed Moving a group to the List of Selected selects all devices that are members of the group To refresh the Known Network list click Refresh The devices in the network are relearned Note Clicking Refresh also refreshes the list of device ports in the Port Group Configura
38. device in the History Table a port in a History Collection or a point in a Port Chart for about 2 seconds an Info Box opens Figure 6 2 Info Box Total Pkts 536 Multicast Pkts 0 Broadcast Pkts 15 CRC Align Errors 0 Collisions 0 Undersize Pkts 0 Oversize Pkts 0 Fragments 0 Jabbers 0 Drop Events 0 Total Octets 50171 Utilization 0 To close the Info Box move the mouse When the cursor is placed over a device in the History Table the Info Box provides the device s name location IP address and type When the cursor is placed over a statistic in a History Collection the Info Box provides all the counters on the port for the selected interval 57 Avaya SMON Manager User Guide Introduction to SMON History When the cursor is placed over a point in a Port Chart the Info Box displays the counter counter value and time for the selected point To toggle the display of Info Boxes select View gt Info Box The display of Info Boxes is toggled Managing Windows When using SMON History to view collections you may have a large number of open windows SMON History enables you to manage open windows easily To cascade all open windows select Window gt Cascade To bring the next window in the list to the front select Window gt Next To bring the previous window in the list to the front select Window gt Previous To close all windows other than the Enterprise History window select
39. dow Enterprise History 60 Windows managing 25 58 Working with SMON tools 18 Avaya SMON Manager User Guide 84
40. dow to view click the appropriate SMON tab The relevant window appears SMON History Toolbar The Toolbar provides shortcuts to the main SMON History functions and tools The following table describes the buttons on the toolbar and lists the equivalent menu options Table 6 1 SMON History Toolbar Buttons Button Description Menu Opens a saved collection File gt Open m Saves the SMON History table to a File gt Save As text file zl Uploads the selected collection to the View Switch management station History E Opens a port chart window for the View Port Chart selected port A Refreshes the information in the View gt Refresh History Table Avaya SMON Manager User Guide 56 Chapter 6 Desktop Info Box Table 6 1 SMON History Toolbar Buttons Continued Button Description Menu gt Activates the selected history collection for the selected devices Actions gt Start Collection x Deactivates the selected history collection for the selected devices Actions gt Stop Collection wal Opens context sensitive on line help Help gt Help On The application window is the Desktop SMON History windows can be resized and minimized Minimized windows are displayed at the bottom of the Desktop Info boxes provide information about a device collection or point on a Port Chart When the cursor is placed over a
41. e Protocol Distribution Network Layer Host Statistics over IP Network Layer Subnet Statistics over IP Overview of SMON Concepts The SMON applications include Avaya SMON Manager and Avaya Device SMON applications for Avaya Campus devices These applications comprise an RMON compliant network management suite that implements the SMON extensions to RMON Avaya SMON Manager and Avaya Device SMON applications work with the other components of Avaya Network Management to provide a full spectrum of in depth monitoring of switch traffic and network performance Avaya SMON Manager and Avaya Device SMON applications consist of a software console application on a workstation and remote monitoring probes in network devices that support SMON The console applications communicate constantly with the SMON devices on your network The console uses the SNMP protocol to gather information from the devices Avaya SMON Manager and Avaya Device SMON applications provide you with a suite of powerful graphic display tools to view this information Avaya s SMON tools give you detailed analysis of the traffic flow on your switched network from a global view down to a specific host and from total MAC layer traffic down to a specific application protocol all in real time Avaya SMON Manager User Guide 4 SMON Devices Avaya s SMON tools provide monitoring capabilities for network devices that support the SMON extensions of the RMON standard
42. e average of the statistics per polling interval since the start of the session The Items Per Screen enables you to configure the number of switches ports and LAGs visible in the Enterprise Switch or Port Statistics windows To change the number of items visible on the screen enter a number in the Items Per Screen field Note The number of items per screen must be between 1 and 15 The TopN Number of Elements option enables you to configure the number of switches ports and LAGs visible in the Enterprise Switch or Port Statistics windows using TopN filtering TopN filtering enables SMON to display only the items with the heaviest traffic The TopN filter produces a report for the 1 15 N most active items on the network To configure the TopN number of elements enter the number of items to display in the Enterprise Switch or Port Statistics window in the TopN field Avaya SMON Manager User Guide 20 Chapter 2 Configuring Report Options To configure report options for Enterprise Switch Port and Voice Port Statistics select File gt Options The Options dialog box opens Figure 2 3 Options Dialog Box p gr rReport Setting Reports Directory a Browse CACV 40iCVS EntSMON data Report Format Tab separated O csv Z Apply M Revert The Options dialog box enables you to select a default directory for saving reports and configure the report format To select a default directory
43. e the filename and directory in which to save the reports a Click Browse A file browser window opens b Select a directory and filename for the report 3 Click Start The report is generated immediately Data is added to the report after each polling interval Auto Reports are automatically saved to the network A management station NMS If Auto Reports are generated on many devices for a long period of time and none of the files are CAUTION deleted the NMS s hard disk may become full If this occurs stop the applications that are generating automatic reports and delete the files that are not required To stop generating Auto Reports 1 Select File gt Auto Report The Auto Report dialog box opens 2 Click Stop 1 Close Avaya SMON Manager Auto Reports are no longer generated Avaya SMON Manager User Guide 24 Chapter 2 Managing Windows Online SMON enables you to manage open windows easily To cascade all open windows select Window gt Cascade To bring the next window in the list to the front select Window gt Next To bring the previous window in the list to the front select Window gt Previous To close all windows select Window gt Close All To bring a window in the list to the front select Window gt Window Name where Window Name is the name of the window you want to view 25 Avaya SMON Manager User Guide 3 Switch Statistics Switch Statistics allows you to see the data pa
44. esents ports and LAGs Each row on the graph corresponding to a port or LAG is labeled on the Y axis with a port number LAG number or with the user defined name of a port An asterisk following the name of a port or LAG indicates that extra information about the port is available in the port s Info Box 35 Avaya SMON Manager User Guide Port Statistics e The table below describes the items found in the Port Statistics status bar Table 4 1 Port Statistics Status Bar Items Item Description Last Polling The IP address of the last device polled and the time when the device was last polled Pkts Sec For Last The average bandwidth use over the last polling Interval interval Items count Total number of ports being polled Ports in the Port Statistics window can be labeled with the port s IP address and port number the default device name or the user defined name for the port LAGs in the Port Statistics window can be labeled with the LAG s IP address and LAG number the default device name or the user defined name for the LAG To toggle the display of user defined names for ports and LAGs select View gt Port Default Naming The display of user defined names for ports and LAGs is toggled Note For high speed ports and LAGs with large polling intervals bandwidth and utilization counters may be inaccurate For information on Port Statistic counters refer to Port Statistics Cou
45. ew the times and locations of the peak activity periods on the network Avaya SMON Manager User Guide 12 Chapter 1 Port History The key parameters for collections are Collection Duration The interval for each collection This defines how long the agent collects and stores the History data For example a collection duration of 2 weeks results in the agent collecting and storing data for 2 weeks The longer the collection the longer the interval between when the agent collects data Status This defines whether a collection is active the agent collects data or inactive the agent does not collect data When setting an automatic upload of data for a Collection the management station only uploads data for active Collections Using the Port History tool you can access detailed history information collected by an SMON probe This application is launched from the Enterprise Switch History application The benefits of Port History include Quality information reports about the performance of specific ports The ability to work on all switch ports at the same time The ability to plan for expected times when ports on the network are reaching their full capacity after analyzing the performance The ability to view the effect of a change of configuration on the performance of the network You can also view the exact details of the change itself in terms of which modules were inserted or removed The ability to disco
46. for saving reports 1 Click Browse A directory browser window opens 2 Navigate to the directory in which you want to save reports 3 Click Open The path appears in the Reports Directory field To select a report format select one of the following options e Tab separated The report is formatted as a tab delimited file e CSV The report is formatted as a comma delimited file For more information on reports refer to Generating Reports on page 22 Using Dialog Box Options Information entered in a dialog box is not saved until you click the Apply button 21 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager To undo all changes made to the information in the dialog box click Revert The information in the dialog box reverts to what it was when the dialog box was first opened If you have already sent information to the device from the dialog box and you click Revert the information in the dialog box reverts to what it was when it was last applied Note When clicking Revert the application does not poll the device for information It is therefore possible that the dialog box may not reflect the true state of the device Generating Reports You can produce two types of reports with Enterprise SMON Manager e Report Now e Auto Report Generated reports are text files that can be imported into spreadsheets such as Excel and database programs such as Access The reports can be generated in a
47. he following table lists the Port Statistics counters in the Bandwidth Statistics set Table 4 3 Port Statistics Counters BandWidth Counter Description In BW The rate at which traffic is entering the port or LAG in Kbps Out BW The rate at which traffic is exiting the port or LAG in Kbps The following table lists the Port Statistics counters in the Utilization statistics set Table 4 4 Port Statistics Counters Utilization Counter Description Util The average percentage of the port s capacity utilized in the last polling interval Sorting the Display You can sort the display by the device name or any of the counters available for the device To sort the display 1 Click The display is sorted by the selected criteria 2 Select a sorting criterion from the Sort By pull down listbox When sorting by Name the bars appear in ascending order from bottom to top When sorting by packets the bars appear in descending order most traffic at the bottom least traffic at the top 43 Avaya SMON Manager User Guide Port Statistics Searching for Ports and LAGs The Find option allows you to locate a specific port in the Port Statistics window To search for a port or LAG 1 Click Hi Or Select Edit gt Find The Find Port dialog box opens Figure 4 5 Find Port Dialog Box Port LAG Name Port LAG Number dh 2 Do one of the follo
48. information on selecting switches to monitor refer to Selecting Switches to Poll on page 29 Select the switches you want SMON to display For information on changing display options refer to Filtering the Switch Statistics Display on page 31 Select the counters you want SMON to display For information on selecting counters refer to Switch Statistics Counters on page 31 Sort the display For more information on sorting the display refer to Sorting the Display on page 32 Search for specific devices For more information refer to Searching for Switches on page 33 Understanding the Switch Statistics Window The Switch Statistics window is organized as follows The X axis represents packets The Y axis represents switches Each row on the graph corresponding to a switch is labeled on the Y axis with the IP address of the switch or the user defined name for the switch The following indicators can appear after the device name NS The device is not supported by SMON DP The device has a duplicated SMON license NR The device is currently not responding NL The device has no SMON license SG The device information includes segment traffic 27 Avaya SMON Manager User Guide Switch Statistics Extra information about the port is available in the port s Info Box There are errors on the device View the device s Info Box for more
49. kets statistics set Table 5 2 Voice Port Statistics Counters Packets Counter Description Uncsts Pkts The number of good unicast packets entering the IP telephone Bdcsts Pkts The number of good broadcast packets entering the IP telephone Mcsts Pkts The number of good multicast packets entering the IP telephone Errors In The number of error packets filtered out by the IP telephone Collisions The number of collisions occurring on the IP telephone Good Pkts Out The number of good packets leaving the IP telephone Avaya SMON Manager User Guide 52 Chapter 5 The following table lists the Voice Port Statistics counters in the Bandwidth statistics set Table 5 3 Voice Port Statistics Counters BandWidth Counter Description In BW The rate at which traffic is entering the IP telephone in Kbps Out BW The rate at which traffic is exiting the IP telephone in Kbps The following table lists the Voice Port Statistics counters in the Utilization statistics set Table 5 4 Voice Port Statistics Counters Utilization Counter Description Util The average percentage of the IP telephone s capacity utilized during the last polling interval Sorting the Display You can sort the display by the device name or any of the counters available for the IP telephone To sort the display 1 Click
50. list of ports in the Port Configuration dialog box To add IP telephones to the List of Selected Select IP telephones from the Known Network and click gt Or Double click IP telephones in the Known Network The selected IP telephones appear in the List of Selected To select all IP telephones click gt gt All IP telephones are added to the List of Selected Note If the application cannot determine the port to which the IP telephone is directly linked the IP telephone cannot be moved to the List of Selected To remove IP telephones from the List of Selected Select the IP telephones in the List of Selected and click lt Or Double click IP telephones in the List of Selected The selected IP telephones are removed from the List of Selected To remove all IP telephones from the List of Selected click lt lt All IP telephones are removed from the List of Selected Avaya SMON Manager User Guide 50 Chapter 5 Filtering the Voice Port Statistics Display By default information from all IP telephones selected in the Voice Port Group Configuration dialog box is displayed in the Voice Port Statistics window You can limit information being displayed to specific IP telephones using TopN filtering This makes it easier to concentrate on specific devices in the network TopN filtering enables SMON to display only the items with the heaviest traffic The TopN filter produces a report for the 1 15 N most active
51. ll of its components Enterprise Monitoring Switches are often used in networks with a complex topology Switches are typically deployed at the center of an enterprise network between clients and servers or in backbones to provide high bandwidth and secure connectivity Avaya SMON Manager uses a client server architecture for enterprise monitoring SMON extends RMON to provide global monitoring for complex networks Avaya SMON Manager tools provide a network wide view of all switched devices in the network They enable you to monitor the entire network in a single window SMON Management Applications The management applications provided by the SMON extension of RMON include SMON I tools on the MAC layer and AnyLayer SMON tools on the network layer and above The SMON I tools extend RMON I to provide switch monitoring and global network monitoring on the MAC layer These tools include Enterprise Switch Statistics Enterprise Port Statistics Enterprise History e Switch Statistics e Switch wide Quality of Service QoS indication provided as part of Switch Statistics Avaya SMON Manager User Guide Overview e VLAN Statistics e Port Statistics e Extended Port Statistics e Ethernet Segment Statistics Host Statistics Host Matrix Statistics e Port History The AnyLayer SMON tools extend RMON II to provide switch monitoring on the network layer and above These tools include e Protocol Directory
52. mation about network performance are received After analyzing the performance you can plan accordingly for expected times when ports on the network are reaching their full capacity e Data is collected on all switch ports at the same time e Statistics can be imported into an external application such as a database or spreadsheet for more detailed analysis Data can be graphically displayed to view history behavior The Enterprise History application can save History data from the agents in the network manually or automatically Manual upload means that you must select an agent and then activate the upload Automatic upload means that the Enterprise History application saves the data according to a predefined interval for selected agents Enterprise Enterprise Switch History provides the option to use two collections at Switch the same time a long term collection and a short term collection The History short term collection consists of data collected at brief intervals This provides a complete breakdown of network performance over a few hours or days The long term collection consists of data collected at longer intervals over a period of a few days or weeks This method provides a long term view of the network A collection period is divided into a maximum number of separate samples You can upload the data at any time during the collection period even before it is completed By analyzing this data using Port History you can vi
53. mples visible in the Port Chart To configure the number of samples visible in the Port Chart l Enter a number in the Samples Per Screen field Note The number of samples must be between 1 and the number of buckets in the collection 2 Press ENTER The display changes showing the selected number of samples in the Port Chart 73 Avaya SMON Manager User Guide Using SMON History The following table provides a description of the information displayed in the Port History Chart Status Bar Table 7 6 Port History Chart Status Bar Item Description Session Start The time at which the current Collection started Time Session End Time The time at which the current Collection ended Total No of The number of buckets in the collection Samples Samples Per The number of samples visible in the Port Chart Screen Modifying the Port History Display You can modify the display of the Port History Chart To compress the graph to show all of the samples in the collection double click anywhere in the Port Chart The Port Chart displays all of the samples in the collection To zoom in on the graph press SHIFT and select a portion of the graph using the mouse The graph zooms in and displays the selected portion To return the graph display to the configured number of samples per screen click anywhere in the Port Chart The display returns to the configured number of samples per screen Av
54. nager enables you to select the IP telephones that are monitored SMON only polls the IP telephones you select Select the IP telephones you want SMON to monitor using the Voice Port Group Configuration dialog box To open the Voice Port Group Configuration dialog box Click Bi Or Select Actions gt Configuration The Voice Port Group Configuration dialog box opens Figure 5 2 Voice Port Group Configuration Dialog Box g Bl 5 IP Phone Group Configuration All Avaya IP Phones w Available IP List of Selected 149 49 138 11 149 49 138 12 Available phones 2 Selected phones 0 The Known IP Phones box shows the IP telephones in the network You can monitor the progress of the learning process in the progress bar located below the Known IP Phones box To sort the IP telephones displayed in the Known IP Phones listbox select a sorting method from the pull down list under the Known IP Phones listbox Sorting methods include IP Address The IP telephones are sorted by IP address IP Phone Type The IP telephones are sorted by IP telephone type 49 Avaya SMON Manager User Guide Voice Port Statistics Note Selecting Network or IP telephone type selects all IP telephones under the selected object To refresh the Known IP Phones list click Refresh Note Clicking Refresh also refreshes the list of switches in the Switch Configuration dialog box and the
55. nters on page 42 For more information about modifying the display refer to Configuring Display Options on page 19 Avaya SMON Manager User Guide 36 Chapter 4 Selecting Ports and LAGs to Poll To reduce strain on the network Avaya SMON Manager enables you to select the ports and LAGs that are monitored SMON only polls the ports and LAGs you select Select the ports and LAGs you want SMON to monitor using the Port Group Configuration dialog box To open the Port Group Configuration dialog box Click Pal Or Select Edit gt Configuration The Port Group Configuration dialog box opens Figure 4 2 Port Group Configuration Dialog Box a BC Pert Group Configuration IP Address X Available IP List of Selected Q gt Network OS 149 49 77 1 Available ports 318 Selected ports 0 The Known Ports box shows the device ports in the network You can monitor the progress of the learning process in the progress bar located below the Known Ports box To sort the ports displayed in the Known Ports listbox select a sorting method from the pull down list under the Known Ports listbox Sorting methods include IP Address The ports are sorted by IP address e Valuable Ports Only valuable ports appear in the Known Ports listbox Port Type The ports are sorted by port type 37 Avaya SMON Manager User Guide Port Sta
56. om of the Enterprise Port Statistics window To select a rate base select a TopN criteria from the TopN pull down listbox at the bottom of the Enterprise Port Statistics window 41 Avaya SMON Manager User Guide Port Statistics Port Statistics Counters To select a set of statistics to display click one of the option buttons on the lower right hand corner of the window The statistics sets are e Packets Counters for selected packet types for each port e Bandwidth The rate at which traffic is entering and exiting each port Utilization The utilized capacity of each port The counters relevant to the selected set of statistics appear under the graph Check the counters you want displayed Statistics for the checked counters are displayed as bar graphs The following table lists the Port Statistics counters in the Packets statistics set Table 4 2 Port Statistics Counters Packets Counter Description Uncsts In The number of good unicast packets entering the switch Bdcsts Pkts The number of good broadcast packets entering the switch Mcsts Pkts The number of good multicast packets entering the switch Errors In The number of error packets filtered out by the switch Collisions The number of collisions occurring on the port or LAG Good Pkts Out The number of good packets leaving the switch Avaya SMON Manager User Guide 42 Chapter 4 T
57. onal tools and features for monitoring in the switch environment It provides a global view of traffic flow in a network with multiple switches extends both RMON I for the MAC layer and RMON II for the network layer and above SMON monitoring collects and displays data in real time Using SMON monitoring you can get A global view of traffic for all switches on the network An overall view of traffic passing through a specific switch Detailed data about the hosts transmitting packets or cells through a switch An analysis of traffic passing through each port connected to a switch A view of traffic between various hosts connected to a switch Figure 1 1 SMON Monitoring Network Center Multifunction Device G Modular Device Device C Server Users Avaya SMON Manager User Guide Chapter 1 Switch Monitoring Effective switch management requires a comprehensive monitoring mechanism RMON monitoring is not sufficient for switches RMON probes can only be used to monitor and analyze a single segment When you deploy a switch in the network there are additional components in the network that can not be monitored using RMON such as switch ports VLAN and statistics for all ports SMON meets this challenge by extending RMON to the switched network The SMON extensions of RMON allow the network administrator to analyze the switched network and a
58. ons gt Start Collection The selected collection is activated for the chosen devices To deactivate the history collection for a device or several devices 1 Select the devices whose collections you want to deactivate To select all the devices in the Enterprise History Table select Edit gt Select All 2 Select a collection type using the Collection listbox at the top of the Enterprise History window 3 Click m in the SMON History toolbar Or Select Actions gt Stop Collection The selected collection is deactivated for the chosen devices If a collection is already active reactivating or stopping it results in the loss of data collected and stored in the device A warning dialog box opens with the following options when an active collection is activated or stopped e Yes Reactivate stop the collection e No Skip the current device and continue operation for the remainder of the selected devices Activating Auto Save Enterprise History can save History Collections from devices automatically If Auto Save is enabled for a device when a History Collection is completed it is saved to a file The filename consists of the device name collection type date and time separated with underscores History Collection files have an HIS extension For example a file named 153 34 129 64 Short Collection 02 24 02 13 42 his contains the Short Term Collection for the device with the IP address 153 34 129 64 that was s
59. prise History window The available collection types are Long Term and Short Term Collections Avaya SMON Manager User Guide 60 Chapter 7 The following table provides a list of the columns in the History Table and their descriptions Table 7 1 History Table Fields Column Description Status The status of the selected collection Possible statuses are gt The selected history collection is active Wi The selected history collection is inactive Name The device name Address The device s IP address Auto Save Indicates if this collection participates in the Auto Save scheme On or not Off For more information refer to Activating Auto Save on page 64 Duration The total collection duration time Interval The sampling interval for this collection i e how often the device collects the History data for this Collection Started The date and time when this Collection was started on the device This field is empty if the Status is inactive Last Auto Save The date and time of the last automatic save of this Collection from the device If the save was not successful an error indicator appears This field is updated with every Auto Save performed on this Collection It is applicable only if the Collection is active and Auto Save policy is active on the device For more information refer to Activating Auto Save on page 64 The following table provides a descri
60. ption of the information displayed in the Enterprise History status bar Table 7 2 Enterprise History Status Bar Item Description Discovery Status The discovery status of SMON History When Enterprise History is learning the network devices a progress bar is displayed When SMON History finishes learning the network devices Ready is displayed 61 Avaya SMON Manager User Guide Using SMON History Table 7 2 Enterprise History Status Bar Continued Item Description Last Discovery The date and time of the most recent discovery Total Devices The number of devices listed in the History Table Auto Save Status Indicates the Auto Save Status If Auto Save is off for all devices the Auto Save Status is Disabled If Auto Save is active on one or more devices the Auto Save Status is Enabled For more information on Auto Save refer to Activating Auto Save on page 64 Communication Status When SMON History is learning the network devices the following icon is displayed B 5 Gy Avaya SMON Manager User Guide 62 Chapter 7 Collection Parameters Each product family such as the Avaya P130 or Avaya P882 Device is assigned certain predefined collection parameters The collection parameters consist of the duration of the collection the interval at which information is collected and the number of buckets in the collection
61. raffic discovered in the upper tiers Figure 1 2 Top Down Monitoring for the MAC Layer Global Network Monitoring Enterprise Switch Statistics Switch Backplane Monitoring Switch Statistics Virtual LAN Monitoring Switch Statistics VLAN Statistics Port Monitoring Port Statistics Extended Port Statistics Ethernet Segment Statistics Avaya s SMON applications provide a series of AnyLayer SMON tools for implementing top down monitoring techniques at the network layer and above Top down monitoring on upper layers allows you to view aspects of your network that extend beyond the router or that apply to a specific application protocol The upper tier of SMON top down monitoring for upper layers is Protocol Distribution The Protocol Distribution tool gives a general view of traffic through a switch organized by protocol Some of the types of questions Protocol Distribution may provide answers to are e What proportion of the traffic consists of IP maintenance protocols such as ARP RIP or SAP Avaya SMON Manager User Guide Overview e Is there an unusual amount of traffic for a specific type of application protocol such as e mail name service or HTTP e Js there an unusual amount of ICMP traffic that may be caused by flood pinging The lower tiers then allow you to locate the IP subnet or specific IP host that is the source of the traffic discovered using Protocol Distribution Fig
62. ructions on accessing the SMON History window The SMON History User Interface A detailed description of the SMON History user interface e Managing Windows Instructions on managing SMON History windows History Text Report Instructions on generating a text report on SMON history Accessing SMON History To access SMON History click the History tab in the Avaya SMON Manager window SMON History opens The SMON History User Interface The user interface consists of the following elements SMON Tabs Tabs providing a method for switching between Online SMON and SMON History e Menu Bar Menus for accessing SMON History functions For information on the full menu structure in SMON History refer to SMON History Menus on page 77 e SMON History Toolbar Buttons providing shortcuts to important functions in SMON tools e Desktop A resizeable window where SMON History windows are displayed Info Box A pop up box containing information about the item over which the cursor is placed Avaya SMON Manager User Guide 55 Introduction to SMON History The figure below shows the user interface with its various parts labeled Figure 6 1 SMON History User Interface AVA SMON WEE ne es z Tabs A Er Menu Bar Toolbar Desktop Info Box SMON Tabs The SMON tabs provide a method for switching between the Online SMON window and the SMON History window To select a win
63. ry 55 port statistics 34 switch statistics 26 voice port statistics 46 Activating history collection 63 Adding Auto Save devices 64 Auto Save adding devices 64 policy 12 removing devices 64 Avaya SMON Manager introduction 1 overview 4 tools 9 Avaya SMON Manager Guide intended readers vi organization of this guide vi purpose vi C Changing display mode 20 polling interval 19 Collection Log 65 parameters 63 Collection Enterprise History definition 12 duration 13 long term 12 short term 12 Configuring Auto Save 64 polling interval 19 Counters port statistics 42 switch statistics 31 voice port statistics 52 Creating groups of ports and LAGs to monitor 37 groups of switches to monitor 29 Avaya SMON Manager User Guide D Deactivating history collection 63 Desktop 17 57 Device rediscovery 66 Device SMON tools 2 Dialog area 17 Dialog box find IP telephones 54 find ports and LAGs 44 find switches 33 IP telephone group configuration 49 port group configuration 37 switch group configuration 29 Display mode 20 E Enterprise monitoring 3 Enterprise History collections 12 how it works 12 overview 11 window 60 Enterprise Port Statistics overview 11 Enterprise SMON History see History Enterprise Switch Statistics overview 10 F Filter TopN 20 31 41 51 VLAN 40 Find IP telephone dialog box 54 Find port dialog box 44 Find switch dialog box 33 Finding IP telephones 54 ports and LAGs 44 switches 33
64. s An introduction to SMON concepts SMON Tools An introduction to different types of SMON tools What is RMON RMON is the internationally recognized and approved standard for detailed analysis of shared Ethernet and Token Ring media It ensures consistency in the monitoring and display of statistics between different vendors RMON s advanced remote networking capabilities provide the tools needed to monitor and analyze the behavior of segments on a network In conjunction with an RMON agent RMON gathers details and logical information about network status performance and users running applications on the network An RMON agent is a probe that collects information about segments hosts and traffic and sends it to a management station The network administrator uses software tools to view the information collected by the RMON agent on the management station RMON has two levels e RMON I analyzes the MAC layer Layer 2 in the OSI seven layer model e RMON II analyzes the upper layers Layers 3 and above Avaya SMON Manager User Guide Overview RMON is an industry standard that Avaya Inc and other companies have adopted in their network management applications Avaya has taken the RMON standard and extended it to the switching environment What is SMON SMON is an extension of the RMON standard SMON adds to the monitoring capabilities of RMON in the following ways SMON It provides additi
65. s Tools providing views and reports of monitoring information gathered over time These tools include Enterprise History Enterprise Switch History Port History Enterprise Voice Port Statistics In addition the Port History tool can be accessed from Enterprise History These tools enable the network administrator to monitor and control history activities of all switches from two central control screens The Enterprise Switch Statistics tool enables the network administrator to monitor network statistics of all switches on the network level in a network which supports SMON As more and more switches are implemented in networks it becomes increasingly important to be able to get a quick view of all the switches The Enterprise Switch Statistics application gives you a bird s eye view of the switched network allowing you to see at a glance which switches are functioning properly and which require attention AII devices on the network which have been discovered by the management umbrella and possess an SMON probe are displayed in a bar Enterprise Switch Statistics displays a concise analysis of the traffic traversing the switch Data is displayed as a bar graph for an understanding of the exact levels of traffic traversing the switches Avaya SMON Manager User Guide 10 Chapter 1 Enterprise Port Statistics Enterprise Voice Port Statistics Enterprise History The basic counters displayed
66. ser Guide 59 Using SMON History Using Enterprise History This section provides information about using Enterprise History and includes the following topics e Understanding the Enterprise History Window e Collection Parameters e Activating Deactivating History Collections Activating Auto Save e Refreshing the Device List Saving the Enterprise History Window Understanding the Enterprise History Window The Enterprise History window provides a list of supported devices in the network their collection parameters and Auto Save status The Enterprise History window appears when SMON History opens and cannot be closed while SMON History is running Figure 7 1 Enterprise History Window 25 Minutes 30 Sec 5 Minutes 30 Sec Table 149 49 77 59 149 49 77 59 149 49 77 130 149 49 77 130 enterprise History Status Name Address Auto Save Duration Interval Co ec t i on 449 49 77 68 449 49 77 68 on 5 Minutes 30 Sec L 149 49 77 111 149 49 77 111 off 5 Minutes 30 Sec IS t b OX 149 49 77 81 149 49 77 81 ofr 5 Minutes 30 Sec 149 49 77 69 149 49 77 69 off 5 Minutes 30 Sec 149 49 77 99 149 49 77 99 off 5 Minutes 30 Sec H IS t Oo ry 149 49 77 161 449 49 77 161 off 25 Minutes 30 Sec off off Z D Last Discovery 11 02 02 14 33 44 Total Devices 8 Auto Save Disabled The Collection Listbox enables you to select the collection type you want to see and configure in the Enter
67. ser Guide iii Table of Contents Configuring Report Options 0 0 cee cee eee 21 Using Dialog Box Options 2 0 eee eens 21 Generating Reports 2 0 0 ce ene 22 Report NOW bani desunt ae Rer ee ae Ba ee s 23 Auto ReDOEE eps eene Bee an eaten he UR ec CREE UR 24 Managing Windows celles 25 Chapter 3 Switch Statistics llle 26 Accessing Switch Statistics celles 26 Using Switch Statistics ce ees 27 Understanding the Switch Statistics Window 27 Selecting Switches to Poll eee eee 29 Filtering the Switch Statistics Display 0005 31 Switch Statistics Counters 2 0 eee eee 31 Sorting the Display cece ee ees 32 Searching for Switches 0 cece eee ees 33 Chapter 4 Port Statistics soos Se ee bate oh ok 34 Accessing Port Statistics cece ee eee 34 Using POrtStatlsti s odes kx wer ki ne age de RE RES 35 Understanding the Port Statistics Window 35 Selecting Ports and LAGs to Poll cee ee eee 37 Filtering the Port Statistics Display 0 0 eee 39 VLAN Filtering 2er We eec RR e eR Seo Ce 40 TOPN Putering sues ei enw Age he NIRE gre wa eh fees s pe 41 Port Statistics Counters 2 ee eee 42 Sorting the Display cee ees 43 Searching for Ports and LAGS 0 eee ees 44 Chapter 5 Voice Port Statistics nn 46 Acce
68. ssing Voice Port Statistics 0 cece ee eee 46 Using Voice Port Statistics 0 celere 47 Understanding the Voice Port Statistics Window 47 Selecting IP Telephones to Poll 0 0 0 eee eee ee 49 Filtering the Voice Port Statistics Display 51 Voice Port Statistics Counters 0 0 eee eee eee 52 Sorting the Display lees 53 Searching for IP Telephones lees 54 Chapter 6 Introduction to SMON History LL 55 Accessing SMON History eee 55 The SMON History User Interface 020000004 55 SMON TADS i erre eo pe oes cR RIEN CON RE Rer ERES 56 SMON History Toolbar esse ees 56 Desktop ua eek ei Bake ook ate VH RE V ae ahs 57 MTT LO EO Xe eraan AE a tre true eue ids foa at atte eat 57 Managing Windows 0 00 cee ee ee eee ees 58 iv Avaya SMON Manager User Guide Table of Contents History Text Report 1 0 o nr Pak aie AY ere eds 58 Chapter 7 Using SMON History llle 59 Using Enterprise History leen 60 Understanding the Enterprise History Window 60 Collection Parameters 2 cee eee 63 Activating Deactivating History Collections 63 Activating Auto Save llle eee eee 64 Viewing the Collection Log 0 eee 65 Refreshing the Device List 0 2 0 eee ee eens 66 Saving the Enterprise History Window
69. ssing through each switch in the network For a detailed overview of Enterprise Switch Statistics refer to Enterprise Switch Statistics on page 10 Accessing Switch Statistics To access the Switch Statistics window 1 Click jl Or Select File New Switch Statistics The Switch Statistics application opens with the Switch Group Configuration dialog box open 2 Select the switches you want SMON to poll For instructions on selecting switches for polling refer to Selecting Switches to Poll on page 29 The Switch Statistics window displays the selected switches and their traffic Figure 3 1 Switch Statistics Window A Switch Statistics P130 149 49 78 109 P130 149 49 78 119 C360 149 49 78 204 P 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 5 4 Sort By Name Wi Uncsts In VM Good Pkts In Packets s lf Bdcsts Pkts V Mcsts Pkts Se Top H il Errors In lll Collisions Bandwidth EJ Last Polling 149 49 78 204 15 54 16 Pkts Sec For Last Interval il Items count 3 Avaya SMON Manager User Guide 26 Chapter 3 Using Switch Statistics The Switch Statistics window allows you to see the data passing through each switch in the network For an explanation of the Switch Statistics window refer to Understanding the Switch Statistics Window on page 27 Using Switch Statistics you can Select the switches you want SMON to monitor For
70. t traffic The TopN filter produces a report for the 1 15 N most active items on the network SMON selects the TopN items by a rate base which you select from the pull down listbox in the Switch Statistics window SMON measures the rate base for all the items to find the TopN items and then displays these items and their statistics For information on defining the number of items to display using TopN filtering refer to TopN Number of Elements on page 20 To activate the TopN filter click hl at the bottom of the Enterprise Switch Statistics window To deactivate the TopN filter click J at the bottom of the Enterprise Switch Statistics window To select a rate base select a TopN criteria from the TopN pull down listbox at the bottom of the Enterprise Switch Statistics window Switch Statistics Counters To select a set of statistics to display click one of the option buttons on the lower right hand corner of the window The statistics sets are e Packets Counters for selected packet types for each switch Bandwidth The rate at which traffic is entering and exiting each switch The counters relevant to the selected set of statistics appear under the graph Check the counters you want displayed Statistics for the checked counters are displayed as bar graphs 31 Avaya SMON Manager User Guide Switch Statistics The following table lists the Switch Statistics counters in the Packets Statistics set
71. tion Loc IP Address Collectin Type Auto Save Time Auto Save Status 149 49 77 69 Short Term Collection 02 14 02 17 41 39 Succeeded I 149 49 77 99 Short Term Collection 02 14 02 17 41 44 Succeeded 149 49 77 130 Short Term Collection 02 14 02 17 41 44 Succeeded 149 49 77 68 Short Term Collection 02 14 02 17 46 06 Succeeded 149 49 77 69 Short Term Collection 02 14 02 17 46 40 Succeeded 149 49 77 99 Short Term Collection 02 14 02 17 46 44 Succeeded Iul 149 49 77 130 Short Term Collection 0244 02 17 46 46 Succeeded aa 149 49 77 68 Short Term Collection 02 44 02 17 51 06 Succeeded 149 49 77 69 Short Term Collection 0244 02 17 51 39 Succeeded The Collection Log contains the following fields IP Address The IP address of the device for which the History Collection was saved e Collection Type The type of History Collection saved Long Term or Short Term 65 Avaya SMON Manager User Guide Using SMON History Auto Save Time The date and time at which the History Collection was saved e Auto Save Status The status of the Auto Save action for the History Collection If the Auto Save was successful the Auto Save Status is Succeeded If the Auto Save was not successful the Auto Save Status contains the reason for the failure You can save the Collection Log to a comma separated value CSV file This file can then be imported into a spreadsheet or database program To save the Collection Log to a C
72. tion dialog box and the list of IP telephones in the Voice Port Configuration dialog box To add switches to the List of Selected Select switches from the Known Network and click Or Double click switches in the Known Network The selected switches appear in the List of Selected To select all switches click All switches are added to the List of Selected To remove switches from the List of Selected Select the switches in the List of Selected and click Or Double click switches in the List of Selected The selected switches are removed from the List of Selected To remove all items from the List of Selected click lt lt All switches are removed from the List of Selected To save the switches in the List of Selected as a group l Click Group The Save Group dialog box opens Figure 3 3 Save Group Dialog Box A Save group 3 x Save as switch group with name 2 Enter a name for the group 3 Click OK The switch group is created Avaya SMON Manager User Guide 30 Chapter 3 Filtering the Switch Statistics Display By default information from all switches selected in the Switch Group Configuration dialog box is displayed in the Switch Statistics window You can limit information being displayed to specific ports using TopN filtering This makes it easier to concentrate on specific devices in the network TopN filtering enables SMON to display only the items with the heavies
73. tions of the guide It includes the following sections The Purpose of This Guide A description of the intended purpose of this guide Who Should Use This Guide A description of the intended audience of this guide Organization of This Guide A brief description of the subjects covered in each chapter of this guide The Purpose of This Guide This guide contains the information needed to operate Avaya SMON Manager efficiently and effectively Who Should Use This Guide This guide is intended for use by network managers familiar with network management and its fundamental concepts It is assumed that the user has the basic responsibility for monitoring Avaya s intelligent switching devices and the network traffic Organization of This Guide This guide is structured to reflect the following conceptual divisions Introduction An introduction to Avaya SMON Manager including the following chapters Preface This chapter describes the guide s purpose intended audience and organization Avaya SMON Manager User Guide vi Preface Overview This chapter provides an overview of the RMON standard and Avaya Inc s SMON concepts a graphical example of SMON s position in a network a description of the Avaya Inc switch architecture and monitoring concepts and an introduction to the SMON tools e Online SMON Instructions on how to use Online SMON Manager applications Introduction to Av
74. tistics e VLAN The ports are sorted and represented by VLAN When using the VLAN sorting method a list of VLANs appears in the Known Ports list Moving a VLAN to the List of Selected selects all ports that are members of the VLAN e Groups The ports are sorted by groups Only ports in groups are listed Moving a group to the List of Selected selects all ports that are members of the group Note Selecting Network a device module port type or VLAN selects all ports under the selected object To refresh the Known Ports list click Refresh Note Clicking Refresh also refreshes the list of switches in the Switch Configuration dialog box and the list of IP telephones in the Voice Port Configuration dialog box To add ports and LAGs to the List of Selected Select ports and LAGs from the Known Ports and click gt Or Double click ports and LAGs in the Known Ports The selected ports and LAGs appear in the List of Selected To select all ports and LAGs click gt gt All ports and LAGs are added to the List of Selected To remove ports and LAGs from the List of Selected Select the ports and LAGs in the List of Selected and click Or Double click ports and LAGs in the List of Selected The selected ports and LAGs are removed from the List of Selected To remove all items from the List of Selected click lt lt All ports and LAGs are removed from the List of Selected Avaya SMON Manager User Guide
75. topics Opening the Port History Chart Understanding the Port History Chart e Modifying the Port History Display Opening the Port History Chart The Port History Chart provides a chart with traffic statistics for a selected port To open the Port History Chart for a port 1 Select a port from a Switch History Report 2 Click K Or Select View Port Chart The Port History Chart opens with information on the selected port Avaya SMON Manager User Guide 72 Chapter 7 Understanding the Port History Chart The Port History Chart provides a graphical representation of the traffic on the selected device during the selected collection Figure 7 4 Port History Chart EJP333T 4 3 149 49 77 69 Port History Port Cha Counters Samples Bdcstsin V Mcstsin Collisions i CRCIn E Under In Sereen 0 V overn Fragmnt Jabbers in Total Oct Util V Drop Eve Session Start Tirne 14 37 50 Session End Time 14 42 20 Total Ho of Samples 10 Samples Per Screen 10 The Port Chart shows the traffic on the port during the period of the collection Each counter is represented by a line of a different color The Counters checkboxes enable you to select the counters you want displayed in the Port Chart To view a counter in the Port Chart check the counter s checkbox The Samples Box enables you to configure the number of sa
76. ure 1 3 Top Down Monitoring for Upper Layers Protocol Distribution Subnet Network Monitoring Subnet Statistics User Monitoring Host Statistics Avaya SMON Manager User Guide 8 Chapter 1 SMON Tools The SMON tools are divided into the following Avaya SMON Manager Tools These tools provide global monitoring capabilities for multiple SMON devices on a network Device SMON Tools These tools monitor specific devices Figure 1 4 SMON Tools Enterprise SMON e Enterprise Switch Statistics e Enterprise Port Statistics Enterprise History Device SMON Switch Statistics QoS priority VLAN Statistics Port Statistics Port History SegmentStatistics Host Statistics Host Matrix Protocol Directory Protocol Distribution Network Layer Host Statistics IP Network Layer Subnet Statistics IP Network Layer Network Statistics IPX RMON 9 Avaya SMON Manager User Guide Overview Avaya SMON Manager Tools Enterprise Switch Statistics Avaya SMON Manager tools provide global monitoring capabilities for multiple SMON devices on a network There are two types of SMON Manager tools Online SMON Tools Tools providing network wide switch and port monitoring information in real time These tools include Enterprise Switch Statistics Enterprise Port Statistics Enterprise Voice Port Statistics e SMON History Tool
77. use TopN voice port filtering 51 use voice port statistics 47 view the Collection Log 65 work with the Online SMON tools 18 Intended users vi Introduction 1 IP telephones L finding 54 LAGs finding 44 Log Collection 65 Long term history collection 12 M MAC layer top down monitoring 6 Management applications 3 Managing windows 25 58 Monitoring O global network 3 multi tiered 6 switch 3 top down 6 Online SMON toolbar 16 tools 10 user interface 15 working with the tools 18 Organization of this guide vi Overview of Avaya SMON Manager 4 P Policy Auto Save 12 Polling interval 19 selecting IP telephones 49 selecting ports and LAGs 37 selecting switches 29 setting interval 19 Avaya SMON Manager User Guide 82 Index Port group configuration dialog box 37 Port History modifying 74 overview 13 Port statistics accessing 34 counters 42 tool 34 using 35 window 35 Ports filtering the display 39 finding 44 TopN filtering 41 Purpose of this guide vi R Rediscovering devices 66 Removing Auto Save devices 64 Reports format options 21 generating 22 selecting a directory 21 Resizing desktop 17 57 dialog area 17 RMON standard 1 S Saving reports 21 Searching IP telephones 54 ports and LAGs 44 switches 33 Selecting directory to save reports 21 IP telephones to poll 49 ports and LAGs to poll 37 report formats 21 switches to poll 29 SMON applications 3
78. ver the time a reported problem occurred and on which port The ability to view the ports and times where the traffic is at its highest or lowest The ability to import the statistics into an external application such as a database or spreadsheet for more detailed analysis The ability to view individual port history statistics in graph form Avaya SMON Manager User Guide Overview Device SMON Tools Device SMON tools monitor specific devices and provide statistics on the traffic passing through a device s switch fabric a VLAN port and host In addition Device SMON can provide information about host pairs talking to each other For information on Device SMON tools refer to the appropriate Avaya Device SMON User Guide Avaya SMON Manager User Guide 14 2 Introduction to Avaya SMON Manager This chapter provides an introduction to Avaya SMON Manager and contains the following sections Starting Avaya SMON Manager Instructions on starting Avaya SMON Manager The Online SMON User Interface A detailed description of the Online SMON user interface Working with SMON Tools Techniques for using Online SMON more effectively Starting Avaya SMON Manager To start Avaya SMON Manager from Avaya Network Management Console select Tools Avaya SMON Manager Avaya SMON Manager opens with the Online SMON window To start Avaya SMON Manager from HP OV NNM UNIX or NT OV select Tools Ava
79. wing To search for a port or LAG by name a Click the Port LAG Name option button b Enter the port name or part of the port name in the Port LAG Name field c Click Find The found port or LAG is highlighted for easy identification Note If you enter only part of the name SMON will find the first time the value appears Avaya SMON Manager User Guide 44 Chapter 4 e To search for a port or LAG by port number a Click the Port LAG Number option button b Enter the port number in the Port LAG Number field c Click Find The found port or LAG is highlighted for easy identification To remove the highlight from the application window click in the Port Statistics window The highlight disappears Note The Find button changes to Find Next until all instances of the search information have been found 45 Avaya SMON Manager User Guide 5 Voice Port Statistics Voice Port Statistics allows you to see the data passing through each Avaya IP telephone in the network For a detailed overview of Enterprise Voice Port Statistics refer to Enterprise Voice Port Statistics on page 11 Accessing Voice Port Statistics To access the Voice Port Statistics window Click i Or Select File New Voice Port Statistics The Voice Port Statistics application opens with the Voice Port Group Configuration dialog box open Figure 5 1 Voice Port Statistics Window Voice Port Statistics 149 4
80. ya Avaya SMON Manager Avaya SMON Manager opens with the Online SMON window The Online SMON User Interface The user interface consists of the following elements SMON Tabs Tabs providing a method for switching between Online SMON and SMON History e Menu Bar Menus for accessing Online SMON functions For information on the full menu structure in Online SMON refer to Online SMON Menus on page 75 Online SMON Toolbar Buttons providing shortcuts to important functions in Online SMON e Desktop A resizeable window where Online SMON windows are displayed Avaya SMON Manager User Guide 15 Introduction to Avaya SMON Manager Dialog Area A resizeable window where all dialog boxes appear The figure below shows the user interface with its various parts labeled Figure 2 1 Online SMON User Interface SMON M9 Se Tabs wa 9i J OM v Menu Ba Dialog Toolbar Area Desktop SMON Tabs The SMON tabs provide a method for switching between the Online SMON window and the SMON History window To view a window click the appropriate SMON tab The relevant window appears Online SMON Toolbar The Toolbar provides shortcuts to the main Online SMON functions and tools The following table describes the buttons on the toolbar and lists the equivalent menu options Table 2 1 Online SMON Toolbar Buttons Button Description Menu S Activates the Switch Statistics tool

Avaya SMON Manager User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents