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Avaya Redundancy BCM Rls 6.0 User's Manual
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1. Secondary Hard Disk Drive section of this guide Check that the RAID service is enabled Refer to the Enabling the RAID Service after Upgrade section of this guide NN40011 048 Issue 1 2 BCM450 Ris 6 0 7 Redundancy Preparing the BCM 450 for Redundancy Kit Installation Before installing a Redundancy kit the BCM 450 must have the relevant components removed whilst preparing the chassis to accommodate the new hardware Components affected by the installation are shown in the photographs below Rear of the BCM 450 Fan Cover Panel La A 2 2 gt gt 2222222229 90990239299 gt ppb 4 Perasa BON DA GY mapera 3 AAA AA 4 0 4 0 pit oh e or ow Pa a PE si SS eeeeeeece i ta i EE KILWA UKUU EWW AN ULNL INI seeeeeeaecee SOe0eeeeseeeeseeeee see m gt D m m eee ee eo eee ee amp 8 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy Removing the Fan To install the secondary fan and cover plate the existing components need to be removed 1 First remove the retaining screws and access panel of the BCM 450 m a re ULL MLN 2 You can clearly see the fan power cable and connection point to the main circuit board NN40011 048 Issue 1 2 BCM450 RIs 6 0 9 Redundancy 3 Grasp the fan connector at the plug and pull to undo the connection 4 Next remove all retaining screws from the rear fan faceplate The panel can now be remove
2. By combining a RAID solution redundant power supply and secondary fan a BCM 450 can be safeguarded against any significant down time or data loss in all but the most severe scenarios Note BCM450 systems can also be ordered pre installed with the redundancy options This guide can be used as referential material to help identify the redundant components However redundant component replacement procedures can be found in the BCM450 Hardware and Installation Guide Refer to the Replacing Internal Components section for information on replacing the redundant hard drives cooling fan power supply and redundant power supply modules Requirements Redundancy e The BCM must be placed on a suitable flat surface e There must be ample room to remove the access cover and work unhindered e The BCM should not be near the exhaust of any other operating equipment e f required a suitable earthing strap must be worn when working directly on any internal circuitry Requirements RAID e RAID functionality on BCM 6 0 is enabled through a keycode that comes with the RAID Hard Disk Drive e Ensure you have the Keycode file with RAID entitlement e Any new Hard Disk Drive must be equal to or greater in size than the drive to be mirrored e Once installed the BCM will take slightly longer to reboot due to new disk synchronisation e Disk mirroring does not effect any services running but will reduce the performance of the BCM until t
3. END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that app
4. drive NN40011 048 Issue 1 2 BCM450 RIs 6 0 27 Redundancy Installing the Secondary Hard Disk Drive Installing a secondary Hard Disk Drive for RAID purposes is a very short process If not already done pre fit the Hard Drive into the relevant cradle Once completed Note If you are not installing the RAID hard drive skip this section 1 Align the cradle into the vacant slot on the front of the BCM 450 oe eee eee ww meee eeeseseseres Bea eeee D A aaa eSeceoeereueese sesesssesesssssss MAASI NA ALIA an o a nm wA 2 Push the cradle containing the Hard Disk Drive into the opening until it is seated Digital Trunk interface e sosoo Seeceecececeseesoooses Wai 232333334289 wA AI 4 r F ili ii i 28 NN40011 048 Issue 1 2 BCM450 RIs 6 0 Redundancy 3 The secondary Hard Disk Drive is now installed Replace the front Hard Drive cover and tighten the retaining screw Sasa Se om eee Ta k h Wa AA AA AA AA a a Enabling the RAID Service after Upgrade Once you have re seated the BCM 450 and reconnected any necessary cables power up the unit You will notice that the front LED s show the following configuration Red This means that RAID is installed as a service but is currently disabled To enable the service follow the steps below Note Enabling the RAID service will initiate a BCM reboot 1 In Element Manager go to the Administr
5. AVAYA BCM Ris 6 0 Redundancy Task Based Guide Redundancy Copyright 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the av
6. ailability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAY A COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND
7. ation tab then the System Metrics folder and click on Disk Mirroring NN40011 048 Issue 1 2 BCM450 RIs 6 0 29 Redundancy Yo cut By copy E Paste Web F dp Exit Task Navigation Panel Disk Mirrorin Configuration Administration 9 H4 General E System Metrics Ag G05 Monitor Status UPS Metrics aN NTP Metrics Admin status Operational s 3 HDD 1 5 cl T ku wama Metrics oe H E Utilities H Backup and Restore Rebuild s H Logs Primary HG Auto Administration Manager H Software Management Note The Disk Mirroring option only becomes visible after RAID keycode entry 2 If the Admin Status is set to Disabled click on the Change bution If the status is set to Enabled you do not need to perform any further action dy Exit Web Page a Validate Device Mi Disconnect Cut Ba Copy ES Paste Pr Task Navigation Panel Disk Mirrorin Configuration Administration 9 H General El B System Metrics Admin status Disabled status Disabled Se a Qos Monitor Status 0 UPS Metrics aN NTP Metrics Operational status Inactive F HDD 1 status Active BE thera Metrics II alee H Hu Utilities AMES Backup and Restore Rebuild status a Logs Primary drive H Suto Administration Manager AHS Software Management 30 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy 3 Click on the drop down list to change the status and click OK Change Ad
8. d 10 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy 5 The fan is held in place with plastic two piece grommets Simply pull the pin out of the fan faceplate and slide the sheath out separately There should be four in total LI A r n ri p q Y i gt fr r Pr p gt Pie 7 D zA Tt pa ae J 6 The fan grommets and faceplate are now removed from the chassis Removing the Power Supply Again looking into the BCM 450 chassis you can clearly see the power supply unit and all associated connections NN40011 048 Issue 1 2 BCM450 Ris 6 0 11 Redundancy 1 First grasp the connectors and gently pull to remove the two plugs that connect the power supply to the main circuit board aos 2 Next do the same for the two media bay module connections top and bottom 12 NN40011 048 Issue 1 2 BCM450 RIs 6 0 Redundancy 3 Once disconnected remove all associated retaining screws for the power supply at the rear of the BCM 450 Slide the power supply and cables out of the chassis 4 To accommodate a new redundant power supply the small plate utilised to hold the previous smaller unit in place must be removed NN40011 048 Issue 1 2 BCM450 RIs 6 0 13 Redundancy 5 There are two small retaining lips on the internal power supply bracket If not already done the one closest to the main circuit board must be removed or flatt
9. ened to allow for the larger redundant power supply installation 1422222222 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy Removing the Front Hard Drive Cover The final preparation task is to remove the Front Hard Drive cover allowing access to the slot where a secondary drive can be installed Note If you are not installing a RAID kit skip this section 1 At the front of the BCM 450 unscrew the retaining bolt and pull the cover to remove the panel 2 You now have the access required to install the secondary Hard Disk Drive gt Sow SS SO 6 6 6 6 SSS SSS SSSSSOSESESLSDESOODSOO pa eeeee ee 8666 66 6 oo ff fF amp WEI III ee M CTI LA KAA i dhi NN40011 048 Issue 1 2 BCM450 RIs 6 0 15 Redundancy Completed Pre Preparation Check List Upon completion ensure that you have removed e The current Power Supply Unit e The current Fan and faceplate including the four fixing grommets e The rear bracket plate removed to accommodate the new redundant power supply unit e The Front Hard Drive Cover plate if installing a RAID kit Fan and Fan Cover Front Hard Drive Cover Bracket The BCM 450 is now ready to incorporate the new redundancy kit and secondary Hard Disk Drive for RAID purposes 16 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy Installing the Redundancy amp RAID Kit For the purpose of this guide we will install the following compo
10. he mirror is completed usually no more than 1 hour therefore it is advisable to schedule this work during a quiet period e Access to Element Manager to enable the RAID service NN40011 048 Issue 1 2 BCM450 Ris 6 0 D Redundancy RAID Keycode System ID BBFCXCVGICCH o Seguente Fi 5 key Type GG Date Stamp zo0s 10 20 Region alobal SW Version JBCM450 Release 5 0 Manufacturing SW version 5001 Feature licenses Expiry Date ACTIVE Unified Messaging ACTIVE YPIM AMIS Msg Networking i ACTIVE LAN CTE 7 Ai TIVE IP Telephony Client 5 ACTIVE Fax Suite Il Agent 6 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy Flowchart This flowchart depicts the steps necessary to upgrade a BCM 450 with a redundancy kit and RAID kit Check that you meet the Requirements for upgrading the BCM with a Redundancy or RAID Kit Refer to the Overview section of this guide Prepare the BCM 450 for upgrade Refer to the Preparing the BCM 450 for Redundancy Kit Installation section of this guide Check that you have the required components to install Refer to the Installing the Redundancy amp RAID Kit section of this guide Install a Secondary Fan and Faceplate Refer to the Installing the Secondary Fan and Faceplate section of this guide Install a Redundant Power Supply Refer to the Installing the Redundant Power Supply section of this guide Install a Secondary Hard Disk Drive Refer to the Installing the
11. ly to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners 2 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright 2010 ITEL All Rights Reserved The copyright in the material belongs to ITEL and no part of the material may be reproduced in any form without the prio
12. min State xj A This operation will cause your system to reboot Admin statys Disabled Disabled 5 The system will reboot you can use the chart below to check the LED states of the Hard Disk Drives RAID service as the system restarts Once rebooted the RAID service is now enabled on the BCM 450 Hard Disk Drive RAID LED States The BCM 450 BFT Base Function Tray has 3 LED s that show the operational states of the Hard Disk Drives RAID service These are detailed below for reference 009 vr gt AAA 6 AAA 2244s gi 0 2G amp Se IT ee A WA AA wm wee s NN40011 048 Issue 1 2 BCM450 RIs 6 0 31 Redundancy LED States HDD 1 LED RAID LED Green Green Green Off Green Off Green Red Green Red Green Red Green Green Blink 32 HDD 2 LED Green Off Orange Off Orange Red Orange Blink Description BCM completed booting two hard drives are present and synchronized RAID is functioning properly BCM is not RAID capable one hard drive is present BCM is not RAID capable two hard drives are present BCM is RAID capable but only one hard drive is present BCM is RAID capable two hard drives are present but RAID has been administratively disabled by the user BCM is RAID capable two hard drives are present RAID is enabled but one of the hard drives has failed BCM is RAID capable two hard drives are present and are currently synchr
13. nents P Redundant secondary Hard Secondary Double Fan Power Supply Disk Drive Faceplate Installing the Secondary Fan and Faceplate Before installing the secondary fan ensure you have eight fixing grommets to secure the units to the new faceplate as shown below NN40011 048 Issue 1 2 BCM450 RIs 6 0 17 Redundancy 1 Starting with the first unit ensure the fan label is the right way up power lead should rest on the work surface 2 Separate the pins from the grommets to use in the order shown below We m Ae 2 The pin secures 1 The sheath is used to the connection attach the faceplate to the fan unit 18 NN40011 048 Issue 1 2 BCM450 RIs 6 0 Redundancy 3 Rest the fan faceplate on top of the unit ensure that the lip of the faceplate is at the same end as your fan power cable and secure with the four grommets a NN40011 048 Issue 1 2 BCM450 RIs 6 0 19 Redundancy 5 Perform the same procedure for the second fan 6 Both units should now be fixed to the faceplate Line up the metal lip of the faceplate with the bottom of the opening on the BCM chassis 20 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy 8 Finally clip both power connectors into the sockets located on the main circuit board NN40011 048 Issue 1 2 BCM450 RIs 6 0 21 Redundancy 9 Your secondary fan is now installed alongside the original unit Installing the Redundant Power S
14. onising NN40011 048 Issue 1 2 BCM450 Ris 6 0 Avaya Documentation Links e Troubleshooting Guide e Installation System e Maintenance NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy 33
15. r written permission of a duly authorised representative of ITEL NN40011 048 Issue 1 2 BCM450 Ris 6 0 3 Redundancy Table of Contents KENA V nn nn AA a a ana 5 OVENI W AAA AANS aan AA AA A ni 5 RAID INC V COG ocine a A AAA A AA A A ALANA A A 6 FIOWC OAT AAA AAA AA AA AAA art E A ANA 7 Preparing the BCM 450 for Redundancy Kit Installation 8 Removing UNG FAN nn AA BA BAS BAN nahi 9 Removing the Power SUDI sini a katiba 11 Removing the Front Hard Drive COVET ccccccccccsseeeeeeecaeeseeeeeaeeseeeeessaaeeeees 15 Completed Pre Preparation Check List esa 16 Installing the Redundancy 8 RAID KIt w wwmmwmmmmaawwmamena 17 Installing the Secondary Fan and Faceplate esen 17 Installing the Redundant Power Supply cccccccsssseeeeeeeeeeeeeeeeeeeeeeeeeaeeeeees 22 Installing the Secondary Hard Disk Drive ccccccesccceseeeeeeeeeeeeeeeeeeeeseeeeeees 28 Enabling the RAID Service after Upgrade 29 Hard Disk Drive RAID LED States cccccceecccccseseeesseeeeeesesseesseseeesseseeeens 31 Avaya Documentation LINKS w wmmmamanmanuanuanana 33 4 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy Redundancy Overview This guide will cover the installation procedures required to install a Redundancy kit and secondary Hard Disk Drive for RAID purposes into the BCM 450 chassis
16. upply By removing the extra plate from the rear of the BCM 450 utilised to secure the smaller power supply to the chassis and flattening the retaining lip of the internal bracket we can now proceed to install the Redundant Power Supply unit 22 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy 1 Begin by removing the PSU Status jumper on the Chassis Interface Card 2 Slide the new unit into the chassis where the original power supply was located NN40011 048 Issue 1 2 BCM450 RIs 6 0 23 Redundancy 3 Now that the plate has been removed you can position the power supply as shown 24 NN40011 048 Issue 1 2 BCM450 Ris 6 0 Redundancy 5 Tidy away the cables as necessary separating the same four leads that will connect the new unit to the BCM 450 6 Use the largest and smallest plugs to connect the redundant power supply to the main circuit board g p NN40011 048 Issue 1 2 BCM450 RIs 6 0 25 Redundancy 7 Next reconnect the two leads that will power the MBM s 26 NN40011 048 Issue 1 2 BCM450 RIs 6 0 Redundancy 9 You can now reseat the BCM 450 access panel and secure with the retaining screws gt E pa a o a A gt Da nA Pn A O O Py ome od avue aw AAA Sa 11 The Redundancy Kit is now installed Return to its original location reconnect all cables and power up the BCM or continue with installing the RAID
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