Avaya 534U User's Manual
Contents
1. Security Notes The information in this section concerns the security risk if any represented by the topic of this PSN Security risks n a Avaya Security Vulnerability Classification Not Susceptible Mitigation n a 2005 Avaya Inc All Rights Reserved Page 1 of 2 For additional support contact your Authorized Service Provider Depending on your coverage entitlements additional support may incur charges Support is provided per your warranty or service contract terms unless otherwise specified Avaya Support Contact Telephone U S Remote Technical Services Enterprise 800 242 2121 U S Remote Technical Services Small Medium Enterprise 800 628 2888 U S Remote Technical Services BusinessPartners for Enterprise Product 877 295 0099 BusinessPartners for Small Medium Product Please contact your distributor Canada 800 387 4268 Caribbean and Latin America 786 331 0860 Europe Middle East and Africa 36 1238 8334 Asia Pacific 65 6872 8686 Disclaimer ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED AS IS AVAYA INC ON BEHALF OF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES HEREINAFTER COLLECTIVELY REFERRED TO AS AVAYA DISCLAIMS ALL WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL2. AVAYA Product Support Notice 2005 Avaya Inc All Rights Reserved PSN PSNO000534u Publication date 10 Oct 2005 Issue 1 Issue date 10 Oct 2005 Severity risk level High Urgency Immediately Name of problem TN799C CLAN circuit pack Version 1 and 2 do not work with IPT R2 3 firmware Products affected 4600 Series IP Telephones all models Release 2 3 Problem description The TN799C C LAN circuit pack Version 1 and 2 does not work with IPT R2 3 firmware These versions of the TN799C support only 260 byte UDP packets If you use version 1 or 2 of the TN799C with IPT R2 3 the C LAN simply ignores the message from the phone and does not respond causing registration issues Resolution Version 3 or later of the TN799C is required for interoperability with IPT R2 3 CM3 0 1 IPT R2 3 CM3 0 1 supports signaling encryption which utilizes a larger UDP packet length Version 3 of the TN799C and onwards support the 4K UDP packet length requirement Workaround or alternative remediation Offer code 185596 can be used to purchase the TN799DP circuit pack Remarks This issue does not arise with the TN799DP circuit pack All versions of TN799DP work Patch Notes The information in this section concerns the patch if any recommended in the Resolution above Backup before applying the patch n a Download n a Patch install instructions Service interrupting n a No Verification n a Failure n a Patch uninstall instructions n a
3. ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS SYSTEMS IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN INCLUDING DIRECT INDIRECT CONSEQUENTIAL DAMAGES LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA All trademarks identified by or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners PSNO000534 2005 Avaya Inc All Rights Reserved Page 2 of 2
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