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Avaya Multisite Business Communications Manager Systems User's Manual

1. Read only Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 36 BCM 200 400 Release 4 0 configuration Field Description Voice message If the system is using a remote voice mail select center the center configured with the contact number Redirect to To automatically direct calls out of the system to a specific telephone such as a head office answer attendant enter that remote number here Ensure that you include the proper routing information 7 Select the Assigned DNs tab See Figure 12 Assigned DNs page 36 Figure 12 Assigned DNs acm Element Manager 192 168 249 27 m jal xj File Edit View Wetwork Session Tools Help Bes K Cut Ga Copp MB Pate WebPage 4f Validate Device Y4 Disconnect 4p Retesh gf Autoretesh welcome E System E Administrator Access Resources 2 Global Settings e Sets Active Physic Active VolP L etails for Line 241 Parameters Preferences T ApprsRing 1 O DO 241 Ring only 1 r O 465 Appr Ring 1 Vv r Inactive Line All Lines G Dialing Pian Ring Gioups E Call Secuiity Hospitsky Hunt Groups Call Detail Recor Data Services Applications 8 Edit the listed DNs or click Add to add a DN as required 9 Enter the appropriate information
2. Ciosw stts Read only State of the module Wor bus Sets X gt Application Resource Media Gateways Telephony Dats Services Applications Details for Module 0 Routing Table TP Tink Seltings H323 Settings H323 Media Parameters SIP Settings SIP Media Parameters Telephony Sattings Fonweidredrected OLI jy Send name display jy Remote cspatiliy wI j Table 6 IP Trunk Settings fields Description Forward redirected lt check box gt If enabled the OLI of an internal telephone OLI is forwarded over the VolP trunk when a call is transferred to an external number over the private VolP network If disabled only the CLID of the transferred call is forwarded Send name display lt check box gt If enabled the telephone name is sent with outgoing calls to the network Remote capability lt check box gt This setting must coordinate with the functionality MWI of the remote system hosting remote voice mail 6 For H 323 VolP trunks select the H 323 Settings tab See Figure 4 H 323 Settings page 25 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring local Gateway parameters 25 Figure 4 H 323 Settings OR Element Manager 192 168 249 27 10 x File Edt View Network Session Tools Help Pex Be Cut L
3. Configuring remote H 323 Gateways Perform the following procedure to configure remote H 323 Gateways Step Action 1 Log on to the Unified Manager 2 Expand the BCM gt Services gt IP telephony gt IP trunks gt H 323 trunks gt Remote Gateway heading The Remote Gateway page appears 3 Select Configuration 4 Select Add Entry to add a new remote gateway 5 Configure the parameters listed in the table below with the appropriate values for your network Parameter Value Name lt alphanumeric gt Destination IP lt IP address gt QoS Monitor Disabled Enabled Transmit Threshold 0 0 bad to 5 0 excellent Receive Threshold 0 0 bad to 5 0 excellent Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring remote SIP endpoints 45 n n Parameter Value Gateway type BCM3 6 BCM3 5 BCM3 0 BCM2 5 CS1000 CS2000 IPT NetMeeting Norstar IP Gateway Other Gateway Protocol Destination Digits lt numeric gt Can be the same as the destination code for the route to the system 6 Click the Save button to save the remote gateway End Configuring remote SIP endpoints Perform the following procedure to configure remote SIP endpoints Step Action 1 Log on to the Unified Manager 2 Expand the BCM gt ServicessIP telephony gt IP trunks gt SIP
4. 221 221 Public None EB Administrator Access etine Linel26 221 Pubic 22 None Resources EJ S Telephony Target fine Line127 221 Public 221 None E Global Settings 28 arget fine Line128 221 Public 221 None iz pe Target ine Line129 221 Public 2 None Active Physical L Target ine Line130 221 Public 221 None e eal Line Target ine Line131 221 Public 2 None EA Lines Line132 221 Pubic 221 None AlLines 1 arget ine Line133 __ 221 Public 221 None Loops Scheduled Services _ Copy Pate Dialing Plan Ring Groups Details for Line 125 9 Cal Securty Hospitality Preferences Assigned DNs Hunt Groups Call Detail Recording 3 C Data Services Aux inge f If Busy To prime z w C Applications Distinct rings in use pe o Voice message center Redirect to Table 29 Preferences fields Description Aux ringer lt check box gt If your system is equipped with an external ringer you can enable this setting so that this line rings at the external ringer Busy tone To automatically direct calls to the prime telephone select To prime Otherwise select 19 prims Busy tone Distinct rings in use Read only Voice message If the system is using a remote voice mail select center the center configured with the contact number Redirect to To automatically direct calls out of the system to a specific telephone such as a head office answer attendant enter that remote number here Ensure that you
5. Enterprise Common Solution Integration Guide for Multisite Business Communications Manager systems NN49000 303 Document status Standard Document version 01 01 Document date 29 June 2007 Copyright 2007 Nortel Networks All Rights Reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Sourced in Canada Contents How to get help 5 Finding the latest updates on the Nortel Web site 5 Getting help from the Nortel Web site 6 Getting help over the phone from a Nortel Solutions Center 6 Getting help from a specialist by using an Express Routing Code 6 Getting help through a Nortel distributor or reseller 6 About this document 7 Audience 7 Related information 7 Overview 9 Prerequisites 11 Knowledge requirements 11 Training 11 Capturing integration parameters 11 Estab
6. 10 xl Web Page aidate Device iL lata Ay Reftesh f Avtoretiest File Edit View Network Session Tools re Fee K Cu 5 Copy M Paste Application Resource o Moda Gaiaiieja Mapa ing Table IP Trunk Settings H223 Settings H323 Media Parameters SIF SENGE SIP Hedia Parameters SIP URI Applications pe r SIP Settings Fallback to ciicuit switched Enabiegal v Domain Name fesom Call signaling pot f 5060 Outgoing Transport UDP Done E COL MIL m1 L_W 8 J7 Include ACKed alarms 12 Enter the information that supports your system Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 28 BCM 200 400 Release 4 0 configuration S LLL Refer to Table 8 SIP Settings fields page 28 for more information Table 8 SIP Settings fields Field Value Description Fallback to Disabled Defines how you want the system to handle calls circuit switched Enabled TDM that the system fails to send over the VoIP trunk l Enabled Al 2 OC Enabled TDM enables fallback for calls originating on digital telephones This is useful if your IP telephones are connected remotely on the public side of the BCM network because PSTN fallback is unlikely to result in better quality of service Domain Name Type the domain name of the SIP network Call signalin
7. Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 26 BCM 200 400 Release 4 0 configuration Refer to Table 7 H 323 Call Signaling Settings fields page 26 Table 7 H 323 Call Signaling Settings fields Field Description Call signaling Gatekeeper Resolved Gatekeeper Routed Gatekeeper Routed no RAS Call signaling port lt port value gt RAS port lt port value gt Enable H245 tunneling lt check box gt Primary Gatekeeper lt IP address gt IP Backup Gatekeepe lt IP address gt r s Call signaling information is passed directly between H 323 endpoints You must set up remote Gateways All call signaling occurs directly between H 323 endpoints This means that the Gatekeeper resolves the phone numbers into IP addresses but the Gatekeeper is not involved in call signaling Gatekeeper Routed uses a Gatekeeper for call setup and control In this method call signaling is directed through the Gatekeeper Use this setting for a NetCentrex Gatekeeper With this setting the system routes all calls through the Gatekeeper but does not use any of the Gatekeeper Registration and Admission Services RAS Choose this option if RAS is not enabled on the NRS If VoIP applications are installed that require nonstandard call signaling por
8. licensing is purchased and loaded on BCM IP Client licensing is purchased and loaded on BCM MCDN feature licensing is purchased and loaded on BCM Keycode Installation Guide NN40010 301 Keycode Installation Guide NN40010 30 Keycode Installation Guide NN40010 30 Enterprise Common To check the software version 1 Log on to Element Manager 2 Select the Configuration tab 3 Expand the System folder 4 Select Identification To check Feature Licenses 1 Log on to Element Manager 2 Select the Configuration tab 3 Expand the System folder 4 Select Keycodes To check Feature Licenses 1 Log on to Element Manager 2 Select the Configuration tab 3 Expand the System folder 4 Select Keycodes To check Feature Licenses 1 Log on to Element Manager Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Establishing the system baseline 15 Reference Comments 2 Select the Configuration tab 3 Expand the System folder 4 Select Keycodes Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 16 Prerequisites o LL Enterprise Common Solution Integration Guide for Multisite Business Commu
9. 1 amp p oid 17141 Latest BCM50 documentation Nortel page for BCM 200 documentation located at http www130 nortelnetworks com go main js p cscat DOCUMENTATION amp resetFilter 1 amp p oid 15181 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 6 How to get help Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site www nortel com support This site provides quick access to software documentation bulletins and tools to address issues with Nortel products From this site you can e download software documentation and product bulletins e search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues e sign up for automatic notification of new software and documentation for Nortel equipment open and manage technical support cases Getting help over the phone from a Nortel Solutions Center If you do not find the information you require on the Nortel Technical Support Web site and you have a Nortel support contract you can also get help over the phone from a Nortel Solutions Center In North America call 1 800 4NORTEL 1 800 466 7835 Outside North America go to the following Web site to obtain the phone number for your region www nor
10. 61 Configuring target lines 65 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks How to get help This chapter explains how to get help for Nortel products and services Finding the latest updates on the Nortel Web site The content of this documentation is current at the time of product release To check for updates to the latest documentation and software for Business Communications Manager BCM click one of the following links For the Go to Latest BCM 200 software Nortel page for BCM 200 software located at http www 30 nortelnetworks com go main jsp 2 cscat SOFTWARE amp resetFilter 1 amp poid 8236 Latest BCM 400 software Nortel page for BCM 400 software located at http www 30 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 171 41 Latest BCM50 software Nortel page for BCM 400 software located at http www130 nortelnetworks com go main jsp cscat SOFTWARE amp resetFilter 1 amp poid 151 81 Latest BCM 200 documentation Nortel page for BCM 200 documentation located at http www130 nortelnetworks com go main jsp cscat DOCUMENTATION amp resetFilter 1 amp poi d 8236 Latest BCM 400 documentation Nortel page for BCM 200 documentation located at http www130 nortelnetworks com go main js p cscat DOCUMENTATION amp resetFilter
11. Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP lines 31 Refer to Table 10 Preferences fields page 31 for configuration information Table 10 Preferences fields Field Value Description Auto privacy lt check box gt Defines whether one BCM user can select a line in use at another telephone to join an existing call For more information see BCM 4 0 Device Configuration Guide NOO60600 Full autohold lt check box gt Enables or disables Full autohold When enabled if a caller selects an idle line but does not dial any digits that line is automatically placed on hold if the caller selects another line Change the default setting only if Full autohold is required for a specific application Aux ringer lt check box gt If your system is equipped with an external ringer you can enable this setting so that this line rings at the external ringer Distinct rings in use Read only Indicates whether a special ring is assigned 9 Select the Restrictions tab See Figure 8 Restrictions page 31 Figure 8 Restrictions lolx File Edit View Metwork Session Tools Help PEs k Cut G Copy Paie WebPage of Validate Device MG Discomect Reftesh f Autoreliesh Task Mavigatian Panel Administration Configuration Welcome O System ies Administrator cer A Resources ics Globai Setting E A
12. have these lines set to Ring Only set to None Caller ID Set lt check box gt When enabled displays caller ID for calls coming in over the target line Vmsg Set lt check box gt When enabled an indicator appears on the telephone when a message is waiting from a remote voice mail system Check with your system administrator for the system voice mail setup before changing this parameter End Configuring target lines Target lines are virtual communication paths between trunks and telephones on the BCM system They are incoming lines only and cannot be selected for outgoing calls or networking applications Configuring target lines Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select Telephony gt Lines gt Target Lines 4 Highlight the individual line you wish to configure Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 34 BCM 200 400 Release 4 0 configuration 5 Select the Parameters tab and enter the appropriate information for your network See Figure 10 Parameters page 34 Refer to Table 13 Parameters fields page 34 for configuration information Figure 10 Parameters zaz File Edit View Metwork Session Tools Help Bea F Cut ts Copy E Paste WebPage of Vaidate Device YG Disco
13. include the proper routing information 6 Select the Assigned DNs tab See Figure 21 Assigned DNs page 67 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring target lines 67 Figure 21 Assigned DNs SSSSS8 8 8 Be 7 Edit the listed DNs or click Add to add a DN as required 8 Enter the appropriate information for your network Refer to Table 12 Assigned DNs fields page 33 for configuration information End Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 68 BCM50 configuration Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems Copyright 2007 Nortel Networks All Rights Reserved Publication _NN49000 303 Document status Standard Document version 01 01 Document date 29 June 2007 To provide feedback or report a problem in this document go to www nortel com documentfeedback The information in this document is subject to change without noti
14. line is used to receive external calls or package calls from other nodes on the private network ensure that you indicate a remote package that provides only the availability that you want for external callers This attribute is typically used for tandeming calls Schedule Default Normal Night Evening Lunch Sched 4 Sched 5 Sched 6 Line Restrictions lt 00 99 gt Enter the restriction filter number that applies to Use Filter each schedule These settings control outgoing calls Remote Restriction lt 00 99 gt Enter the restriction filter that applies to each s Use Filter schedule These settings provide call controls for incoming calls over a private network or from a remote user dialing in over PSTN Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 64 BCM50 configuration 9 In the Task Navigation Panel in the Configuration tab select Telephony gt Sets gt All DNs 10 Highlight the individual line you wish to configure 11 Select the Line Assignment tab See Figure 19 Line Assignment page 64 Figure 19 Line Assignment Task Navigation Panel ANDNs Configuration Administration Welcome E O System ica Administrator Access 0 Resources E S Telephory 9 Global Settings Oy Sets Active Sets Active Applicati Inactive DNs 5 A Lines Activ
15. support VAD Performance note VAD on all networked BCMs and IPT systems must be consistent to ensure functionality of features such as Transfer and Conference The Payload size on the IPT must be set to 30ms Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Field Value Configuring VoIP trunk media parameters 21 Description Jitter Buffer Auto None Small Medium Large Select the size of jitter buffer for your system G 729 payload size ms G 723 payload size ms G 711 payload size ms Incremental payload size 10 20 30 40 50 60 30 10 20 30 40 50 60 lt check box gt Set the maximum required payload size per codec for the VoIP calls sent over H 323 trunks Note Payload size can also be set for Nortel IP telephones See BCM 4 0 Telephony Device Installation Guide NOO60609 When enabled the system advertises a variable payload size 40 30 20 10 ms Enable T 38 fax Force G 711 for 3 1k Audio lt check box gt lt check box gt When enabled the system supports T 38 fax over IP Caution Fax tones broadcast through a telephone speaker may disrupt calls at other telephones using VoIP trunks in the vicinity of the fax machine To minimize the possibility of your VoIP calls being dropped due to fax tone in
16. E COL MIL m1 L_W 8 J7 Include ACKed alarms 11 Enter the information that supports your system Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP lines 61 S Le Refer to Table 25 SIP Settings fields page 61 for more information Table 25 SIP Settings fields Field Value Description Fallback to Disabled Defines how you want the system to handle calls circuit switched Enabled TDM that the system fails to send over the VoIP trunk l Enabled Al 2 OC Enabled TDM enables fallback for calls originating on digital telephones This is useful if your IP telephones are connected remotely on the public side of the BCM network because PSTN fallback is unlikely to result in better quality of service Domain Name Type the domain name of the SIP network Call signaling port lt port value gt If VoIP applications are installed that require nonstandard call signaling ports enter the port number here Port number 0 means that the system uses the first available port Outgoing Transport Proxy If entered all SIP calls originate to this address Status Read Only This field displays the current status of the Gatekeeper End Configuring VoIP lines Voice over IP VoIP lines simulate traditional Central Office CO lines VoIP lines transmit data o
17. Log on to the Unified Manager 2 Select the BCM gt System gt Licensing heading The Licensing Setting page appears Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 38 BCM 200 400 Release 3 7 configuration 3 4 Select the Applied Keycodes tab In the list of applied keycodes check that there are sufficient VoIP gateway ports End Adding keycodes files Perform the following procedure to add keycodes Step Action 1 Nn O Oo FF O Log on to the Unified Manager Select BCM gt System gt Licensing gt Keycode Files The Keycode File Location Information page appears Enter the required information for the keycode file Select the Configuration tab Click Apply new Keycode File A message appears asking you to confirm Click Yes When prompted reboot the system to activate your new keycodes End Adding a functionality specific keycode Perform the following procedure to verify the system license and keycodes Step Action 1 2 6 Log on to the Unified Manager Select the BCM gt System gt Licensing heading See figure from Adding keycodes files Select the Configuration tab Click Add a keycode The Keycode dialog box appears Enter a valid Keycode Click Save Enterprise Common Solution Integration Guide for Multisite Busine
18. Perform the following procedure to configure VoIP trunk media parameters Configuring VoIP trunk media parameters Step Action 1 2 4 Log on to Element Manager In the Task Navigation Panel select the Configuration tab Select Resources gt Telephony Resources See Figure 2 Telephony Resources page 19 Figure 2 Telephony Resources 2 BCM Element Manager 192 168 249 27 j 15 x Fie Edit View Network Session Tools Help AEn kcu Gs Copy Pasie WebPage of Validate Device Y4 Disconnect Ay Rehesh f Autoretresh J Administration Administrator Access Application Resource Hedia Gateways Port Ranges Hetwork Interfaces Telephony Dats Services licati Applications ble IP Trunk Settings H323 Settings H323 Meda Patamicleis SIP Settings SIP Media Parameters SIP URI Map eferred Codecs Settings Prefer Enable Voice Activity Detection f Available list Siter butter auto Ae G 729 payload size ms 2o x J G 723 payload size ms ja G 711 payload size ms E x 7 Increments payload size f Punbl TAIN ia In the Modules panel select the line where the Actual Type column is set to IP Trunks Select the H 323 Media Parameters or SIP Media Parameters tab Enter the information that supports your system Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 Jun
19. Sets Active Phi Parameters Preferenc Assigned DNs Active Vol Use remote package po Taiget Lin Inactive L Line Festiictions Loops Scheduled Se 8 Dialing Plan Ring Gioups B E Call Security Hospitality Hunt Gioups Call Detail Rec A Dats Services ica Applications 10 Configure the Restrictions tab appropriately for your network Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 32 BCM 200 400 Release 4 0 configuration Refer to Table 11 Restrictions fields page 32 for configuration information Table 11 Restrictions fields Field Value Description Use remote lt package gt If the line is used to receive external calls or package calls from other nodes on the private network ensure that you indicate a remote package that provides only the availability that you want for external callers This attribute is typically used for tandeming calls Schedule Default Normal Night Evening Lunch Sched 4 Sched 5 Sched 6 Line Restrictions lt 00 99 gt Enter the restriction filter number that applies to Use Filter each schedule These settings control outgoing calls Remote Restriction lt 00 99 gt Enter the restriction filter that applies to each s Use Filter schedule These settings provide call controls for incoming
20. Settings 001 olP B A Sets S E Lines Details for Line 001 Active Physical L Active VoIP Line Parameters Preferences Restictions Assigned DNs Target Lines Inactive Lines Name reor Loops Scheduled Services Line Type Poot A 0 Dialing Plan Ring Groups Distinct Ring None B A Call Security Hospitality Hunt Groups Call Detail Rerneclina 6 Configure the Parameters tab appropriately for your network Refer to Table 9 VoIP line descriptions page 29 for configuration information Table 9 VoIP line descriptions Description Line 001 060 Unique line number Trunk Type VoIP Ensure that the trunk type is set to VoIP when configuring VoIP lines Control Set Identify a DN if you are using this line with scheduling To change the DN double click the Control Set DN For VoIP trunks it is recommended that the Control Set be set to None because these are virtual trunks Ensure that the VoIP trunk is assigned to a line pool Prime Set Use the Prime Set if you want the line to be answered at another telephone when the line is not answered at the target telephone To change the Prime set double click the Prime set DN For VoIP trunks it is recommended that the Prime Set be set to None because these are virtual trunks Ensure that the VoIP trunk is assigned to a line pool Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Syst
21. Settings SP Media Parameters SIP URI Map Telephony Settings Fallback to circut swiched Enatied Al Gateway protocol Nore y Forward redrected OL 7 Gatekeeper dg s Remote capab ty MMI aj ignore in band DINF in RTP Normal route talbackto None a Configuration Cali signaling Cat signaling port Enable H245 tunneling RAS port pre EEE a Meisde ACKed alarms 6 When implementing your dialing plan in the H323 Settings tab select a value for Fall back to circuit switched This determines how the system handles calls if the IP network cannot be used 7 For Gateway protocol select CSE 8 Scroll down to Alias names and click Modify The Modify Call Signaling Settings page appears 9 Enter the information that supports your system Applying the changes made to the Call Signaling Settings causes all H 323 calls to be dropped It is recommended that you make changes to the Call Signaling Settings during off peak hours or a scheduled maintenance window Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring local Gateway parameters 59 Refer to Table 24 H 323 Call Signaling Settings fields page 59 Table 24 H 323 Call Signaling Settings fields Field Description Call signaling Gatekeeper Resolved Gatekeeper Routed Gatekeeper Routed no RAS Call signaling Po
22. View etwork Session Tools Help Gea K Cut Gs Copy MB Pete webPage 4f Validate Device Y Disconnect 4p Rehesh f Autoretiesh Tash Bsrngaiion Panel Administration Configuration Welcome System ID E3FE90080000 Sequence 23 Key type f Identification Date snd Time gt Administrator Acce H 0 Resources H 2 Telephony H A Data Services gt amp pplications Hodify Featuie Licences Table Connect to Nortel Keycode Fietrieval System 4 Load new Keycodes by loading a new keycode file or connecting to Nortel s Keycode Retrieval System KRS For more information about keycodes and keycode retrieval see Keycode Installation Guide NN40010 301 End Verifying system license and keycodes Perform the following procedure to verify system license and keycodes Verifying system license and keycodes Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select System gt Keycodes See Figure 1 Keycodes page 18 4 In the Name column scroll down to VoIP GW Trunk The number of license keys you have are listed in the Data column Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP trunk media parameters 19 End Configuring VoIP trunk media parameters
23. abled End Configuring VoIP SIP trunk media parameters Perform the following procedure to configure SIP media parameters Step Action 1 Log on to the Unified Manager 2 Select the BCM gt Services gt IP Telephony gt IP Trunks gt SIP Trunks heading The SIP Trunks Summary page appears 3 Select the Media Parameters tab 4 Configure the parameters listed in the table below with the appropriate values for your network Ensure that these settings are consistent with the other systems on your network Table 16 SIP media parameters Parameter Value 1st Preferred Codec None G 729 2nd Preferred Codec None G 723 3rd Preferred Codec None G 711 uLaw Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring H 323 local Gateway IP parameters 41 Parameter Value 4th Preferred Codec None G 711 aLaw Silence Compression Enabled O fe Jitter Buffer Voice Auto None Small Medium Large End Configuring H 323 local Gateway IP parameters Perform the following procedure to configure local Gateway parameters Step Action 1 Log on to the Unified Manager 2 Select the BCM gt Services gt IP Telephony gt IP Trunks gt H 323 Trunks heading The Local Gateway IP Interface page appears 3 Select Resources gt Telephony Resources 4 In the L
24. ackage Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP lines for outgoing calls 47 6 Expand the Trunk line data heading The Trunk Line data page appears 7 Configure the parameters listed in the table below with the appropriate values for your network Note The Line pool must belong to a line pool that contains the same type of VoIP line If you want specific restrictions assigned to the line enter the information under the Restrictions heading Parameter Value Description Line Type Public Private to Pool A to O Prime Set DN None DN lt defined DN gt Distinct Ring None Pattern 2 Pattern 3 Pattern 4 Auto Privacy No Y Yes Use auxiliary ringer Full autohold Y a Redirect to lt dial string gt Enter a dial string including routing code to redirect the line to an external telephone such as a call attendant on another system To stop redirection delete the dial string and allow the record to update 8 Expand the Restrictions gt Line Restrictions heading Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 48 BCM 200 400 Release 3 7 configuration 9 Configure the local res
25. calls over a private network or from a remote user dialing in over PSTN 11 Select the Assigned DNs tab See Figure 9 Assigned DNs page 32 Figure 9 Assigned DNs 2 BCM Element Manager 192 168 249 27 a al DAEA o VR ete oe tee Pa oe Cut Ga Copp M Paie WebPage 4f Validate Device Y Disconnect Rehesh Mp Autoseliesh W D Resources E O Global Setting E E Sets ay Lines Active Ph Active Voi Taiget Lin InactiveL pn ea aeaee amsa Ve Appr Ring 5j E xi Loops Scheduled Se OH EE Dialing Plan Ring Gioups B Call Secwity l _Cancet_ Hospitality Hunt Gioups Call Detail Rec Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring target lines 33 S 12 Edit the listed DNs or click Add to add a DN as required 13 Enter the appropriate information for your network Refer to Table 12 Assigned DNs fields page 33 for configuration information Table 12 Assigned DNs fields Field Value Description DN Unique number Appearance Type Ring Only Select Appr Only or Appr amp Ring if the telephone has an available button Otherwise select Ring Appr amp Ring O nly Appr Only Appearances Target lines can have more than one appearance to accommodate multiple calls For telephones that
26. ce The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Sourced in Canada NORTEL
27. e 13 Keycodes page 52 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP trunk media parameters 53 4 In the Name column scroll down to VoIP GW Trunk The number of license keys you have are listed in the Data column End Configuring VoIP trunk media parameters Perform the following procedure to configure VoIP trunk media parameters Configuring VoIP trunk media parameters Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select Resources gt Telephony Resources See Figure 14 Telephony Resources page 53 Figure 14 Telephony Resources Wekome Z System T Administrator Access Sy Resources Application Resources Media Gateways Port Ranges ETT clephory Resource Dial Up Interfaces T Telephony T Data Services T Appiications r Settings Enable Voice Activity Detection Jitter buffer G 729 payload size ms G 711 uLaw 4 G 711 aLaw G 723 payload size ms G 711 payload size ms 30 z Incremental payload size r Enable T 38fax fy Force G 711 for 31k audio f F jco mol msl y 4 In the Modules panel select the line where the Module Type column is set to IP Trunks 5 Select the H 323 Media Parameters or SIP Media Parameters tab E
28. e 2007 Copyright 2007 Nortel Networks 20 BCM 200 400 Release 4 0 configuration Ensure that these settings are consistent with the other systems on your network Refer to Table 4 H 323 Media Parameters fields page 20 and Table 5 SIP Media Parameters fields page 21 for a description of the parameters End Table 4 H 323 Media Parameters fields Description Preferred Codecs G 711 uLaw Add codecs to the Selected list and order them G 711 aLaw in the order in which you want the system to attempt to use them The system attempts to use G 729 the codecs in top to bottom sequence G 723 Performance note Codecs on all networked BCMs must be consistent to ensure the proper functionality of interacting features such as Transfer and Conference Systems running BCM Release 3 5 or later allow codec negotiation and renegotiation to accommodate inconsistencies in codec settings over VoIP trunks Enable Voice lt check box gt Voice Activity Detection VAD also known Activity Detection as silence suppression identifies periods of silence in a conversation and stops sending IP speech packets during those periods In a typical telephone conversation most of the conversation is half duplex meaning that one person is speaking while the other is listening If VAD is enabled no voice packets are sent from the listener end This greatly reduces bandwidth requirements G 723 1 and G 729 support VAD G 711 does not
29. e Physical Active VolP Lin Target Lines Inactive Lines Al Lines Loops Scheduled Services gt Dialing Plan Ring Groups H T Call Security Hospitality Hunt Groups Cal Detal Recordin 6 0 Data Services 5 0 Applications Line Access Capabilities and Preferences Restrictions DN Modei Name 221 T7208 M7208 04 T7208 M7208 223 T7208 M7208 223 223 223 Line Assignment Line Pool Access Answer DNs Assigned Lines 125 1 1 r 2 Add Line Assignment xi 12 Edit the listed DNs or click Add to add a DN as required 13 Enter the appropriate information for your network Refer to Table 28 Assigned DNs fields page 64 for configuration information Table 28 Assigned DNs fields Field Value Description D Unique number Appearance Type Ring only Select Appr Only or Appr amp Ring if the telephone has an available button Otherwise select Ring Appr amp Ring Only Appr only Appearances Target lines can have more than one appearance to accommodate multiple calls For telephones that have these lines set to Ring Only set to None Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring target lines 65 Field Value Description Caller ID Set lt check box gt When enabled dis
30. ems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 30 BCM 200 400 Release 4 0 configuration S Field Description Name Identify the line in a meaningful way Line Type Defines how the line is used in relation to other lines in the system Public If the line is to be shared among telephones set to Public DN If the line is assigned to only one telephone set to DN Pool A to O If you are using routing put the line into line pool A to F If you are using line pools configure the target lines If your system uses both H 323 and SIP trunks assign H 323 trunks to one pool and SIP trunks to another Distinct Ring 2 3 4 or None For trunks assigned to line pools set the Distinct Ring pattern to None 7 Select the Preferences tab See Figure 7 Preferences page 30 Figure 7 Preferences ecm Element Manager 192 168 249 27 Gf x File Edit View Network Session Tools Help ABER x Ct iCopy Brave WebPage of Validate Device Y Disconnect Retesh Autoreliesh Auto refresh all polled fields Welcome H A System E O Administrator Acer 3 Resources E Global Setting H 0 Sets Auto privacy Full autohold Aux finger E Dialing Plan Ring Groups Distinct rings in use 8 Call Security Hospitality 8 Configure the Preferences tab appropriately for your network Enterprise Common Solution Integration Guide for
31. er Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 12 Prerequisites Parameter SIP Gateway endpoint authentication password must match the NRS password IP addresses and URLs Gatekeeper IP address Alternate Gatekeeper IP address optional Primary SIP proxy address Alternate SIP proxy address Primary NCS IP address Alternate NCS IP address Static endpoint IP address same as the Node IP address Collaborative server IP address Service domain name in NRS SIP domain name must be the same as the service domain name SIP Gateway endpoint name must match the NRS user ID H 323 ID preferable if it is the same as the one in the Primary Signaling Server H 323 Gatekeeper alias name default is the H 323 ID Endpoint alias for BCM Read and write community names Miscellaneous SIP access port to use port 5060 is recommended Establishing the system baseline To successfully integrate voice services you must first establish the system baseline for the Business Communications Manager BCM systems so that the systems are configured and working in a stand alone environment Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Establishing the system baseline 13 Use Table 3 Pre integration checkl
32. for your network Refer to Table 12 Assigned DNs fields page 33 for configuration information End Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 37 BCM 200 400 Release 3 7 configuration This chapter describes configuration procedures for the Business Communications Manager BCM 200 and 400 Release 3 7 systems BCM 200 400 Release 3 7 configuration procedures The sequence of BCM 200 400 Release 3 7 configuration procedures is as follows e Verifying incoming VoIP trunks provisioning page 37 e Adding keycodes files page 38 e Adding a functionality specific keycode page 38 e Configuring VoIP H 323 trunk media parameters page 39 e Configuring VoIP SIP trunk media parameters page 40 e Configuring H 323 local Gateway IP parameters page 41 e Configuring SIP local Gateway IP parameters page 42 e Configuring SIP subdomains page 43 e Configuring remote H 323 Gateways page 44 e Configuring remote SIP endpoints page 45 e Configuring VoIP lines for outgoing calls page 46 e Configuring target lines for incoming calls page 49 e Configuring telephones to access outgoing VoIP lines page 50 Verifying incoming VoIP trunks provisioning Perform this procedure to verify that incoming VoIP trunks are provisioned Step Action 1
33. g port lt port value gt If VoIP applications are installed that require nonstandard call signaling ports enter the port number here Port number 0 means that the system uses the first available port Outgoing Transport Proxy If entered all SIP calls originate to this address Status Read Only This field displays the current status of the Gatekeeper End Configuring VoIP lines Voice over IP VoIP lines simulate traditional Central Office CO lines VoIP lines transmit data over an IP network rather than over physical lines Configuring VoIP lines Step Action 1 Log on to Element Manager In the Task Navigation Panel select the Configuration tab 2 3 Select Telephony gt Lines gt All Lines 4 Highlight the individual line you wish to configure 5 Select the Parameters tab See Figure 6 VoIP lines page 29 a ee S SCSC CSCOC Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP lines 29 Figure 6 VoIP lines zaiz File Edit View Metwork Session Tools Help Best K Cut G Copp B Paste WebPage 4f Validate Device Y Discomneat 4p Retesh ff Auioreltesh Task Mavegatsn Panal ESI EJAT FINA All Lines Configuration Administration Welcome B System 9 Administrator Access ics Resources E O Global
34. guring target lines page 65 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 11 Prerequisites Before you begin to integrate the Business Communications Manager BCM systems ensure that you complete the following prerequisites e Knowledge requirements page 11 e Capturing integration parameters page 11 e Establishing the system baseline page 12 Knowledge requirements The following knowledge and skills are required to implement a multisite BCM systems integration e basic programming and provisioning skills for BCM systems e working knowledge of various operating systems including VxWorks Unix Linux and Windows e principles of Voice over IP VoIP protocols e networking principles Training Nortel recommends that you complete product specific training before you begin integrating the BCM systems A complete list of courses is available at www nortel com Capturing integration parameters Table 2 Integration parameters page 11 provides a list of parameters required to successfully complete the integration Record these parameters during the initial planning phase of the integration Table 2 Integration parameters Parameter Value User IDs and passwords Enterprise Common Solution Integration Guide for Multisite Business Communications Manag
35. is is the IP address of the primary Gatekeeper TLAN IP address NetCentrex Gatekeeper does not support RAS Any backup Gatekeepers must be entered in this field Gatekeepers that use RAS can provide a list of backup Gatekeepers for the endpoint to use in the event of a primary Gatekeeper failure Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 60 BCM50 configuration Field Value Description Alias names NAME lt alias name gt Enter the alias names of the BCM required to direct call signals to your system Note The Alias name is case sensitive It must match the name configured in NRS Registration TTL s lt numeric value gt Specifies the keep alive interval 10 For SIP trunks select the SIP Settings tab See Figure 16 SIP Settings page 60 Figure 16 SIP Settings zaz Web Page aidate Device iL lata Ay Reftesh f Avtorefiest File Edit View Network Session Tools re Fee K Cu 5 Copy M Paste Application Resource o Moda Gaiaiieja Mapa ing Table IP Trunk Settings H223 Settings H323 Media Parameters SIF SENGE SIP Hedia Parameters SIP URI Applications pe r SIP Settings Fallback to ciicuit switched Enabiegal v Domain Name ocomcore Call signaling pot f 5060 Outgoing Transport UDP Done
36. ist page 13 to complete system baselines prior to integration Table 3 Pre integration checklist Reference Comments BCM configuration is complete and passing data traffic BCM networking hardware To check the installed is installed for integration hardware 1 Log on to Element Manager 2 Select the Administration tab 3 Expand the General folder 4 Select Hardware Inventory 5 Select the PCI Cards tab The cards installed in BCM are listed PEC III Media Service Cards PECIII MSCs are required MSC are later for T 38 Fax and IP telephony To check the PEC hardware 1 Log on to Element Manager 2 Select the Administration tab 3 Expand the General folder 4 Select Hardware Inventory 5 Select the PCI Cards tab 6 Select the MSC PCI card and scroll down to the Details for Card section Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 14 Prerequisites BCM 200 400 is Release 4 0 3 7 or 2 0 BCM50 is Release 2 0 or later Reference Comments To check the software version 1 Log on to Element Manager 2 Select the Configuration tab 3 Expand the System folder 4 Select Identification BCM 200 400 systems on the same network as the systems being integrated are Release 4 0 or later VoIP Gateway Trunk
37. lishing the system baseline 12 BCM 200 400 Release 4 0 configuration 17 BCM 200 400 Release 4 0 configuration procedures 17 Configuring incoming VoIP trunks 17 Verifying system license and keycodes 18 Configuring VoIP trunk media parameters 19 Configuring local Gateway parameters 23 Configuring VoIP lines 28 Configuring target lines 33 BCM 200 400 Release 3 7 configuration 37 BCM 200 400 Release 3 7 configuration procedures 37 Verifying incoming VoIP trunks provisioning 37 Adding keycodes files 38 Adding a functionality specific keycode 38 Configuring VoIP H 323 trunk media parameters 39 Configuring VoIP SIP trunk media parameters 40 Configuring H 323 local Gateway IP parameters 41 Configuring SIP local Gateway IP parameters 42 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 4 Contents Configuring SIP subdomains 43 Configuring remote H 323 Gateways 44 Configuring remote SIP endpoints 45 Configuring VoIP lines for outgoing calls 46 Configuring target lines for incoming calls 49 Configuring telephones to access outgoing VoIP lines 50 BCM50 configuration 51 BCM50 configuration procedures 51 Configuring incoming VoIP trunks 51 Verifying system license and keycodes 52 Configuring VoIP trunk media parameters 53 Configuring local Gateway parameters 57 Configuring VoIP lines
38. llowing procedure to configure incoming VoIP trunks Configuring incoming VoIP trunks Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select System gt Keycodes See Figure 13 Keycodes page 52 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 52 BCM50 configuration Figure 13 Keycodes Task Navigation Panel Configuration Administration pe Welcome B System Identification Date and Time 9 OTTE i IP Subsystem E Administrator Access F Resources Telephony Data Services Applications Keycodes System ID mo m Eai m mA mmm A Load File Modify Feature Licenses Table Keycode Retrieval Connect to Nortel Keycode Retrieval System Jone 4 Load new Keycodes by loading a new keycode file or connecting to Nortel s Keycode Retrieval System KRS For more information about keycodes and keycode retrieval see Keycode Installation Guide NN40010 301 End Verifying system license and keycodes Perform the following procedure to verify system license and keycodes Verifying system license and keycodes Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select System gt Keycodes See Figur
39. mmodate inconsistencies in codec settings over VoIP trunks Voice Activity Detection VAD also known as silence suppression identifies periods of silence in a conversation and stops sending IP speech packets during those periods In a typical telephone conversation most of the conversation is half duplex meaning that one person is speaking while the other is listening If VAD is enabled no voice packets are sent from the listener end This greatly reduces bandwidth requirements G 723 1 and G 729 support VAD G 711 does not support VAD Performance note VAD on all networked BCMs and IPT systems must be consistent to ensure functionality of features such as Transfer and Conference The Payload size on the IPT must be set to 30ms Select the size of jitter buffer for your system Set the maximum required payload size per codec for the VoIP calls sent over H 323 trunks Note Payload size can also be set for Nortel IP telephones See BCM 4 0 Telephony Device Installation Guide NO060609 When enabled the system supports T 38 fax over IP Caution Fax tones broadcast through a telephone speaker may disrupt calls at other telephones using VoIP trunks in the vicinity of Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring local Gateway parameters 23 Descripti
40. mmunications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring local Gateway parameters 57 Description the fax machine To minimize the possibility of your VoIP calls being dropped due to fax tone interference e place the fax machine away from other telephones turn the fax machine s speaker volume to the lowest level or off if available Configuring local Gateway parameters Perform the following procedure to configure local Gateway parameters Configuring local Gateway parameters Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select Resources gt Telephony Resources 4 In the Module Panel select the line in which the Module type column is set to IP Trunks See Figure 14 Telephony Resources page 53 5 For H 323 VoIP trunks select the H 323 Settings tab See Figure 15 H323 Settings page 58 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 58 BCM50 configuration Figure 15 H323 Settings r 192 168 249 131 By System Admemstrator Access Gy Merouces Amcadan Resources Details for Modde Internal a Routing Tabie H323 Settings H323 Media Parameters SP
41. n Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring SIP subdomains 43 Step Action 1 Log on to the Unified Manager 2 Select the BCM gt Services gt IP Telephony gt IP Trunks gt SIP Trunks heading The Summary page appears 3 Configure the parameters listed in the table below with the appropriate values for your network Table 18 SIP local Gateway IP parameters Parameter Value Fallback to Circuit Switched Enabled All Enabled TDM only Disabled End Configuring SIP subdomains Perform the following procedure to configure SIP subdomains Step Action 1 Log on to the Unified Manager 2 Expand the BCM gt Servicess gt IP telephony gt IP trunks gt SIP trunks heading The SIP Trunks Summary page appears 3 Select the Dialing Sub Domain tab 4 Configure the parameters listed in the table below with the appropriate values for your network Parameter e 164 National e 164 Subscriber e 164 Special e 164 Unknown Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 44 BCM 200 400 Release 3 7 configuration Parameter Private UDP Private CDP Private Special Private Unknown Unknown Unknown End
42. nications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 17 BCM 200 400 Release 4 0 configuration This chapter describes configuration procedures for the Business Communications Manager BCM 200 and 400 Release 4 0 systems Element Manager as viewed on your system may differ slightly from the screens shown in this chapter because you can customize the column display in Element Manager BCM 200 400 Release 4 0 configuration procedures The sequence of BCM 200 400 Release 4 0 configuration procedures is as follows Configuring incoming VoIP trunks page 17 Verifying system license and keycodes page 18 Configuring VoIP trunk media parameters page 19 Configuring local Gateway parameters page 23 Configuring VoIP lines page 28 Configuring target lines page 33 Configuring incoming VoIP trunks Perform the following procedure to configure incoming VoIP trunks Configuring incoming VoIP trunks Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select System gt Keycodes See Figure 1 Keycodes page 18 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 18 BCM 200 400 Release 4 0 configuration Figure 1 Keycodes alo File Edk
43. nnect fy Rettesh MP Autoretresh E Administrator Access C Resources E Global Settings 4 Sets Details for Line 241 Active Physic Parameters Preferences Assigned Dis Active VoIP L Name pean Inactive Line All Lines j Loops Line Type Pubic Scheduled Servic i i Dising Plan Pub Received p Ring Gioups ic Call Secuiily be Hosptaby Priv Received iss Hunt Groups Call Detail Recor Distinct Rin Data Services O Applcstions Table 13 Parameters fields Description Enter the name for the line for example Line241 Line Type Public If the line is to be shared among telephones select Public If the line is only assigned to one DN telephone select DN Pub Received Confirm the existing number or enter a public received number PSTN DID or PRI trunks that the system uses to identify calls from the public network to the target line The public received number cannot be the same as the beginning digits of a line pool access code or destination code Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring target lines 35 Field Description Priv Received If private network trunks PRI or VoIP trunks are configured enter a private received number The private received number specifies
44. nterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 54 BCM50 configuration 6 Enter the information that supports your system Ensure that these settings are consistent with the other systems on your network Refer to Table 22 H 323 Media Parameters fields page 54 and Table 23 SIP Media Parameters fields page 55 for a description of the parameters End Table 22 H 323 Media Parameters fields Field Value Description Preferred Codecs G 711 uLaw Add codecs to the Selected list and order them G 711 aLaw in the order in which you want the system to l attempt to use them The system attempts to use G 729 the codecs in top to bottom sequence G 723 Performance note Codecs on all networked BCMs must be consistent to ensure the proper functionality of interacting features such as Transfer and Conference Systems running BCM Release 3 5 or later allow codec negotiation and renegotiation to accommodate inconsistencies in codec settings over VoIP trunks Enable Voice lt check box gt Voice Activity Detection VAD also known Activity Detection as silence suppression identifies periods of silence in a conversation and stops sending IP speech packets during those periods In a typical telephone conversation most of the conversation is half duplex meaning that one person is s
45. ocal Gateway IP Interface section configure the parameters listed in the table below with the appropriate values for your network Table 17 H 323 local Gateway IP parameters Parameter Fallback to Circuit Switched Enabled All Enabled TDM only Disabled Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 42 BCM 200 400 Release 3 7 configuration Parameter Value Call Signaling Direct GatekeeperRouted GatekeeperResolved Gatekeeper RoutedNoRAS Primary Gatekeeper IP masna O H245 Tunneling Enabled oo Call Signaling Port RAS Port Force G 711 for 3 1k Audio Enabled Forward Redirected OLI Enabled enw fo 5 When implementing your dialing plan in the H 323 Local Gateway IP Interface tab be sure to select a value for Fall back to circuit switched This determines how the system handles calls if the IP network cannot be used 6 For Gateway protocol select CSE 7 Applying the changes made to the Call Signaling Settings causes all H 323 calls to be dropped It is recommended that you make changes to the Call Signaling Settings during off peak hours or a scheduled maintenance window End Configuring SIP local Gateway IP parameters Perform the following procedure to configure SIP local Gateway IP parameters Enterprise Common Solution Integratio
46. on the fax machine To minimize the possibility of your VoIP calls being dropped due to fax tone interference e place the fax machine away from other telephones turn the fax machine s speaker volume to the lowest level or off if available Configuring local Gateway parameters Perform the following procedure to configure local Gateway parameters Configuring local Gateway parameters Step Action 1 Log on to Element Manager 2 In the Task Navigation Panel select the Configuration tab 3 Select Resources gt Telephony Resources 4 In the Module Panel select the line in which the Actual Type column is set to IP Trunks See Figure 2 Telephony Resources page 19 5 Select the IP Trunk Settings tab and enter the information that supports your system See Figure 3 IP Trunk Settings page 24 Refer to Table 6 IP Trunk Settings fields page 24 for information about the IP Trunk Settings fields Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 24 BCM 200 400 Release 4 0 configuration Figure 3 IP Trunk Settings eem Element Manager 192 168 249 27 j l gt File Edt View Network Session Tools Heip Web Page of Validate Device YG Disconnect Refresh g Putozettesh Pea k Cut ta Copy Paste TTask Hayigaion Pane Telerhons Reszwces
47. pand the All System DNs or Active Set DNs heading Nn O GO FF WO ND Expand the DN you wish to configure to use VoIP trunking for example DN 222 Expand the Line Access heading 9 Select Line pool access 10 Click the Add button The Add Line Pool Access page appears 11 Type the letter of the VoIP Line Pool to be used 12 Click Save 13 To configure the line to access both H 323 and SIP Line pools repeat steps 11 and 12 14 Repeat this procedure for all telephones you wish to configure to access outside lines End Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks BCM50 configuration This chapter describes configuration procedures for the Business Communications Manager 50 BCM50 system Element Manager as viewed on your system may differ slightly from the screens shown in this chapter because you can customize the column display in Element Manager BCM50 configuration procedures The sequence of BCM50 configuration procedures is as follows Configuring incoming VoIP trunks page 51 Verifying system license and keycodes page 52 Configuring VoIP trunk media parameters page 53 Configuring local Gateway parameters page 57 Configuring VoIP lines page 61 Configuring target lines page 65 Configuring incoming VoIP trunks Perform the fo
48. peaking while the other is listening If VAD is enabled no voice packets are sent from the listener end This greatly reduces bandwidth requirements G 723 1 and G 729 support VAD G 711 does not support VAD Performance note VAD on all networked BCMs and IPT systems must be consistent to ensure functionality of features such as Transfer and Conference The Payload size on the IPT must be set to 30ms Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Field Value Configuring VoIP trunk media parameters 55 Description Jitter buffer Auto None Small Medium Large Select the size of jitter buffer for your system G 729 payload size ms G 723 payload size ms G 711 payload size ms Incremental payload size 10 20 30 40 50 60 30 10 20 30 40 50 60 lt check box gt Set the maximum required payload size per codec for the VoIP calls sent over H 323 trunks Note Payload size can also be set for Nortel IP telephones See BCM 4 0 Telephony Device Installation Guide NOO60609 When enabled the system advertises a variable payload size 40 30 20 10 ms Enable T 38 fax Force G 711 for 3 1k audio lt check box gt lt check box gt When enabled the system supports T 38 fax over IP Caution Fax tones broadcast thro
49. plays caller ID for calls coming in over the target line Vmsg Set lt check box gt When enabled an indicator appears on the telephone when a message is waiting from a remote voice mail system Check with your system administrator for the system voice mail setup before changing this parameter End Configuring target lines Target lines are virtual communication paths between trunks and telephones on the BCM system They are incoming lines only and cannot be selected for outgoing calls or networking applications Configuring target lines Step Action 1 2 3 4 5 Log on to Element Manager In the Task Navigation Panel select the Configuration tab Select Telephony gt Lines gt Target Lines Highlight the individual line you wish to configure Select the Preferences tab and enter the appropriate information for your network See Figure 20 Preferences page 66 Refer toTable 29 Preferences fields page 66 for configuration information Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 66 BCM50 configuration Figure 20 Preferences Task Navigation Panel Configxation Adninistration Welcome a Oj System ag Line1 25 Target Lines Trunk Type Name ControlSet Lne Type Piime Set Pub Received Priv Received Distinct Ring
50. re the proper functionality of interacting features such as Transfer and Conference Systems running BCM Release 3 5 or later allow codec negotiation and renegotiation to accommodate inconsistencies in codec settings over VoIP trunks Voice Activity Detection VAD also known as silence suppression identifies periods of silence in a conversation and stops sending IP speech packets during those periods In a typical telephone conversation most of the conversation is half duplex meaning that one person is speaking while the other is listening If VAD is enabled no voice packets are sent from the listener end This greatly reduces bandwidth requirements G 723 1 and G 729 support VAD G 711 does not support VAD Performance note VAD on all networked BCMs and IPT systems must be consistent to ensure functionality of features such as Transfer and Conference The Payload size on the IPT must be set to 30ms Select the size of jitter buffer for your system Set the maximum required payload size per codec for the VoIP calls sent over H 323 trunks Note Payload size can also be set for Nortel IP telephones See BCM 4 0 Telephony Device Installation Guide NO060609 When enabled the system supports T 38 fax over IP Caution Fax tones broadcast through a telephone speaker may disrupt calls at other telephones using VoIP trunks in the vicinity of Enterprise Common Solution Integration Guide for Multisite Business Co
51. rt lt port value gt RAS port lt port value gt Enable H245 tunneling lt check box gt Primary Gatekeeper lt IP address gt IP Backup Gatekeepe lt IP address gt r s Call signaling information is passed directly between H 323 endpoints You must set up remote Gateways All call signaling occurs directly between H 323 endpoints This means that the Gatekeeper resolves the phone numbers into IP addresses but the Gatekeeper is not involved in call signaling Gatekeeper Routed uses a Gatekeeper for call setup and control In this method call signaling is directed through the Gatekeeper Use this setting for a NetCentrex Gatekeeper With this setting the system routes all calls through the Gatekeeper but does not use any of the Gatekeeper Registration and Admission Services RAS Choose this option if RAS is not enabled on the NRS If VoIP applications are installed that require nonstandard call signaling ports enter the port number here Port number 0 means that the system uses the first available port The default port for call signaling is 1720 If the VoIP application requires a nonstandard RAS port enter the port number here Port number 0 means that the system uses the first available port Select this field to allow H 245 messages within H 225 Restart the VoIP service for this feature to take effect Fill in this field only if the network is controlled by a Gatekeeper Th
52. s Copy E Paste Web Page of Validate Device YG Disconnect Ay Reftesh f Autoretesh Tash Mavigatisn Pana System Administrator Access Application Resource Media Gateways Disable Enable etwork Interlaces Telephony Daa Sanit Table IP Trunk Settings H223 Settings H323 Medis Parametar SIP Settings SIP Hedia Parameters SIP URI Applications Telept Autre Fallback to cacut switched Enabled All Gatekeepei digits Gateway protocol cse Gatekeeper wildcard j Configuration Call signaling Gatekeeper Routed Call signaling port 1720 Enable H245 tunneling f RAS port 7 Primary Gatekeeper IP Pegistratior TTL s 60 Backup Gatekeeper s Gatekeeper TTL s 30 hijan peo Attempting to discover gatekeeper at 192 167 101 2 hd TEE D Done E COL MIL mI Ww 8 V Include ACKed slams 7 When implementing your dialing plan in the H 323 Settings tab select a value for Fall back to circuit switched This determines how the system handles calls if the IP network cannot be used 8 For Gateway protocol select CSE 9 Scroll down to Alias names and click Modify The Modify Call Signaling Settings page appears 10 Enter the information that supports your system Applying the changes made to the Call Signaling Settings causes all H 323 calls to be dropped It is recommended that you make changes to the Call Signaling Settings during off peak hours or a scheduled maintenance window
53. se they do not support the same level of service End Configuring target lines for incoming calls Perform the following procedure to configure telephones to access outgoing VoIP lines Step Action 1 Log on to the Unified Manager Expand the BCM gt Services gt Lines gt Target Lines heading 2 3 Expand the target line to be configured 4 Select the General tab 5 Configure the parameters listed in the table below with the appropriate values for your network Table 20 Target line parameters Parameter Value Control Set Name a 6 Select the Trunk Line data tab 7 Configure the parameters listed in the table below with the appropriate values for your network Table 21 Target line parameters Parameter Value Trunk type Line Type Distinct ring in use Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 50 BCM 200 400 Release 3 7 configuration Parameter Distinct ring use Auxiliary ringer redirect to End Configuring telephones to access outgoing VoIP lines Perform the following procedure to configure telephones to access outgoing VoIP lines Step Action 1 Log on to the Unified Manager Expand the BCM folder Expand the Services heading Expand the Telephony Services heading Expand the System DNs heading Ex
54. ss Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP H 323 trunk media parameters 39 End Configuring VoIP H 323 trunk media parameters Perform the following procedure to configure H 323 Gateway trunks Step Action 1 Log on to the Unified Manager 2 Select the BCM gt Services gt IP telephony gt IP trunks gt H 323 trunks heading The Local Gateway IP Interface page appears 3 Select the Media Parameters tab 4 Configure the parameters listed in the table below with the appropriate values for your network Ensure that these settings are consistent with the other systems on your network Table 15 H 323 media parameters Parameter Value 1st Preferred Codec None G 729 2nd Preferred Codec None G 723 3rd Preferred Codec None G 711 uLaw Ath Preferred Codec None G 711 aLaw Silence Compression Enabled Disabled Jitter Buffer Voice Auto None Small Medium Large Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 40 BCM 200 400 Release 3 7 configuration CO _ lt _ LSL Parameter Value T 38 Fax Support Enabled Disabled G 729 Payload Size ms 10 20 30 40 50 60 G 729 Payload Size ms 10 20 30 40 50 60 Incremental Payload Size Enabled Dis
55. tanding is assumed References to other NTPs engineering guides or troubleshooting guides are made for informational purposes If you are integrating the BCM to a CS 1000 system refer to Solution Integration Guide for Communication Server 1000 Business Communications Manager NN43001 326 Audience The intended audience for this document includes installation planning and maintenance personnel Related information The following NTPs are referenced in this guide e BCM 4 0 Device Configuration Guide NOO60600 e BCM 4 0 Telephony Device Installation Guide NO060609 e Keycode Installation Guide NN40010 301 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 8 About this document Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Overview The tasks in the Business Communications Manager multisite integration process are listed in Table 1 Task Completion Checklist page 9 Use this checklist to implement the integration Configuring incoming VoIP trunks page 17 Verifying system license and keycodes page 18 Configuring VoIP trunk media parameters page 19 Configuring local Gateway parameters page 23 Config
56. tel com callus Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers you can use an Express Routing Code ERC to quickly route your call to a specialist in your Nortel product or service To locate the ERC for your product or service go to www nortel com erc Getting help through a Nortel distributor or reseller If you purchase a service contract for your Nortel product from a distributor or authorized reseller you can contact the technical support staff for that distributor or reseller Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks About this document This document describes the configuration of the Business Communications Manager BCM to integrate multiple BCM systems in a network Integrate the BCM systems when all systems are installed and a baseline of operation has been achieved and tested The following systems and software releases are covered in this guide e Business Communications Manager 200 Releases 4 0 3 7 and 2 0 e Business Communications Manager 400 Releases 4 0 3 7 and 2 0 e Business Communications Manager 50 Release 2 0 This document is intended to be a stand alone guide covering the prerequisites to and implementation of a successful multisite BCM integration A minimum skill set and level of unders
57. terference e place the fax machine away from other telephones turn the fax machine s speaker volume to the lowest level or off if available When enabled the system forces the VoIP trunk to use the G 711 codec for 3 1k audio signals such as modem or TTY machines Note You also can use this setting for fax machines if T 38 fax is not enabled on the trunk Table 5 SIP Media Parameters fields Fits value vescons O y Preferred Codecs G 711 uLaw Add codecs to the Selected list and order them p in the order in which you want the system to ei SAAN attempt to use them The system attempts to use G 729 the codecs in a top to bottom sequence Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 22 BCM 200 400 Release 4 0 configuration Description Enable Voice Activity Detection Jitter Buffer G 729 payload size ms G 723 payload size ms G 711 payload size ms Enable T 38 fax lt check box gt Auto None Small Medium Large 10 20 30 40 50 60 30 10 20 30 40 50 60 lt check box gt Performance note Codecs on all networked BCMs must be consistent to ensure the proper functionality of interacting features such as Transfer and Conference Systems running BCM Release 3 5 or later allow codec negotiation and renegotiation to acco
58. the digits the system uses to identify calls from the private network to a target line This number is usually the same as the DN Distinct Ring Table 14 Preferences fields Aux ringer lf Busy 2 3 4 or None If you want this line to have a special ring select a ring pattern Select the Preferences tab and enter the appropriate information for your network See Figure 11 Preferences page 35 Refer toTable 14 Preferences fields page 35 for configuration information Figure 11 Preferences acm Element Manager 192 168 249 27 Bf x File Edit View Network Session Tools Help GB Est K Cut Ys Copy MB Pate WebPage 4f Validate Device Mj Disconnect Rehesh f Autoretresh Tash avigatisn Panel Administration Target line 222 2 E Administrator Access C Resources E E Global Settings W E Sets Gaines O Active Physic Pieteiences Assigned DNs Active VoIP L om Aux inger M lf Busy Busy tone I All Lines oe ae A Loops Distinct rings inuse Patterns 3 4 Voice message center f4 Scheduled Servic 6 0 Dialing Plan Redirect to Ring Gioups EE Call Secuiity Description lt check box gt If your system is equipped with an external ringer you can enable this setting so that this line rings at the external ringer Busy tone To automatically direct calls to the prime telephone select To prime Otherwise select To pume Busy tone Distinct rings in use
59. trictions schedules for this line Refer to the table below for details Schedule Filter Description Normal Assign the filter to be used for Normal Night Assign the filter to be used for Night Evening Assign the filter to be used for Evening Lunch Assign the filter to be used for Lunch Sched 4 Assign the filter to be used for Sched 4 Sched 5 Assign the filter to be used for Sched 5 Sched 6 Assign the filter to be used for Sched 6 10 Expand the Restrictions gt Remote Restrictions heading 11 Configure the remote restrictions schedules for this line Refer to the table below for details Schedule Filter Description Normal Assign the filter to be used for Normal Night Assign the filter to be used for Night Evening Assign the filter to be used for Evening Lunch Assign the filter to be used for Lunch Sched 4 Assign the filter to be used for Sched 4 Sched 5 Assign the filter to be used for Sched 5 Sched 6 Assign the filter to be used for Sched 6 12 Repeat this procedure for all the outgoing lines you wish to configure Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring target lines for incoming calls 49 Note Configuring SIP and H 323 trunks in the same pool may result in unpredictable results becau
60. trunks heading 3 Select Address Book The Address Book page appears 4 Select Configuration 5 Select Add Entry to add a new remote gateway Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 46 BCM 200 400 Release 3 7 configuration 6 Configure the parameters listed in the table below with the appropriate values for your network Parameter Value Name lt alphanumeric gt Destination IP lt IP address gt QoS Monitor Disabled Enabled Transmit Threshold 0 0 bad to 5 0 excellent Receive Threshold 0 0 bad to 5 0 excellent Destination Digits lt numeric gt Can be the same as the destination code for the route to the system 7 Click the Save button to save the remote endpoint End Configuring VoIP lines for outgoing calls Perform the following procedure to configure VoIP lines for outgoing calls Step Action 1 Log on to the Unified Manager 2 Expand the BCM gt Services gt Telephony Services gt Lines gt VoIP Lines gt All VoIP lines heading 3 In the All VoIP lines section expand the Line you wish to configure for example Line 001 4 Select the General tab 5 Configure the parameters listed in the table below with the appropriate values for your network Table 19 General parameters Parameter Name Control Set Use Remote P
61. ts enter the port number here Port number 0 means that the system uses the first available port The default port for call signaling is 1720 If the VoIP application requires a nonstandard RAS port enter the port number here Port number 0 means that the system uses the first available port Select this field to allow H 245 messages within H 225 Restart the VoIP service for this feature to take effect Fill in this field only if the network is controlled by a Gatekeeper This is the IP address of the primary Gatekeeper TLAN IP address NetCentrex Gatekeeper does not support RAS Any backup Gatekeepers must be entered in this field Gatekeepers that use RAS can provide a list of backup Gatekeepers for the endpoint to use in the event of a primary Gatekeeper failure Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring local Gateway parameters 27 Field Value Description Alias names NAME lt alias name gt Enter the alias names of the BCM required to direct call signals to your system Note The Alias name is case sensitive It must match the name configured in NRS Registration TTL s lt numeric value gt Specifies the keep alive interval 11 For SIP trunks select the SIP Settings tab See Figure 5 SIP Settings page 27 Figure 5 SIP Settings
62. ugh a telephone speaker may disrupt calls at other telephones using VoIP trunks in the vicinity of the fax machine To minimize the possibility of your VoIP calls being dropped due to fax tone interference e place the fax machine away from other telephones turn the fax machine s speaker volume to the lowest level or off if available When enabled the system forces the VoIP trunk to use the G 711 codec for 3 1k audio signals such as modem or TTY machines Note You also can use this setting for fax machines if T 38 fax is not enabled on the trunk Table 23 SIP Media Parameters fields Fits value vescons O y Preferred Codecs G 711 uLaw Add codecs to the Selected list and order them p in the order in which you want the system to ei SAAN attempt to use them The system attempts to use G 729 the codecs in a top to bottom sequence Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 56 BCM50 configuration Description Enable Voice Activity Detection Jitter buffer G 729 payload size ms G 723 payload size ms G 711 payload size ms Enable T 38 fax lt check box gt Auto None Small Medium Large 10 20 30 40 50 60 30 10 20 30 40 50 60 lt check box gt Performance note Codecs on all networked BCMs must be consistent to ensu
63. uring VoIP lines page 28 Configuring target lines page 33 Verifying incoming VoIP trunks provisioning page 87 Adding keycodes files page 38 Adding a functionality specific keycode page 38 Configuring VoIP H 323 trunk media parameters page 39 Configuring VoIP SIP trunk media parameters page 40 Configuring H 323 local Gateway IP parameters page 41 Configuring SIP local Gateway IP parameters page 42 Configuring SIP subdomains page 43 Configuring remote H 323 Gateways page 44 Configuring remote SIP endpoints page 45 Table 1 Task Completion Checklist Task Reference Configure BCM 200 400 Release 4 0 4 5 6 Configure BCM 200 400 1 Release 3 7 5 6 7 8 9 10 11 Configuring VolP lines for outgoing calls page 46 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 10 Overview L e ENNCCUCY Reference 12 Configuring target lines for incoming calls page 49 13 Configuring telephones to access outgoing VoIP lines page 50 Configure BCM50 Configuring incoming VoIP trunks page 51 Verifying system license and keycodes page 52 Configuring VoIP trunk media parameters page 53 Configuring local Gateway parameters page 57 Configuring VoIP lines page 61 Confi
64. ver an IP network rather than over physical lines Configuring VoIP lines Step Action 1 Log on to Element Manager In the Task Navigation Panel select the Configuration tab 2 3 Select Telephony gt Lines gt All Lines 4 Highlight the individual line you wish to configure 5 Select the Preferences tab See Figure 17 Preferences page 62 LLL Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks 62 BCM50 configuration Figure 17 Trunk Type Name _ Control Set Line Type _ Piime Set VolP JLinedot 221 Poot Bloc 221 Line002 221 PoolBlocA 221 Line003 221 Pool Bloc amp 221 Pub Received Priv Received N A INvA 4 Administrators Access H O Resources B Telephony E A Global Settings 6 A Sets E Lines Active Physical Active VoIP Line Target Lines Inactive Lines Loops Scheduled Services 6 2 Dialing Plan Ring Groups 6 0 Call Security Hosnitality 1 N A N A l Details for Line 001 Preferences Restrictions Aux inger f Distinct rings in use por 6 Configure the Preferences tab appropriately for your network Refer to Table 26 Preferences fields page 62 for configuration information Table 26 Preferences fields Field Value Description Aux ringer lt check box gt If your s
65. ystem is equipped with an external ringer you can enable this setting so that this line rings at the external ringer Distinct rings in use Read only Indicates whether a special ring is assigned 7 Select the Restrictions tab See Figure 18 Restrictions page 63 Enterprise Common Solution Integration Guide for Multisite Business Communications Manager Systems NN49000 303 01 01 Standard Release 4 0 3 7 29 June 2007 Copyright 2007 Nortel Networks Configuring VoIP lines 63 Figure 18 Restrictions Task Navigation Panel a All Lines Configuration Administration Welcome Line Tunk T Name _ Contiol _ LineT al Prime Pub Rec Priv 1 gt ool BlocAl221 N A N A gt System 00 Line001 221 4 Administrator Acces PookBlocA 221 gt Resources B Telephony Global Settings E Sets 4 Lines Active Phys Active VoIP Target Lines Inactive Lin Details for Line 001 Preferences Restrictions Use remote package P Loops Scheduled Serv 2 Dialing Plan Ring Groups E E Call Security Hospitality Hunt Groups Call Daai Reco gt Remote Restrictions i f i COL MOL m45 W 0 7 Include ACKed alarms 8 Configure the Restrictions tab appropriately for your network Refer to Table 27 Restrictions fields page 63 for configuration information Table 27 Restrictions fields Description Use remote lt package gt If the

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