Avaya Message Forwarding BCM Rls 6.0 User's Manual
Contents
1. FTP Method IP or Name FTP User FTP Password 9 You will be presented with a Security Alert Screen Read the alert and click Continue to this website to continue There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted certificate authority Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage and do not continue to this website Click here to close this webpage m Continue to this website not aa N amp More information 10 NN40011 040 Issue 1 2 BCM Rls 6 0 Message Forwarding 10 The Main Menu of CallPilot Manager will be launched AVAYA Main Logout Help Main Menu Mailbox Administration Add Mailbox Change Delete Mailbox Auto Attendant Group List Administration System Pro erties Custom Call Routing Networking Contact Center Reports Configuration Operations Accessing CallPilot Manager from Internet Explorer CallPilot Manager can also be accessed directly from Internet Explorer This method of access is an alternative if you cannot gain access via Element Manager 1 Open Internet Explorer In the address bar enter http lt IP Address of BCM gt CallPilotManager HP United Kingdom Computers Laptops Servers Printers and more Windows 2 If you are presented wit2. option other than None from the Original Message drop down list for example if you opted for the original message to be deleted once read by the recipient 22 NN4001 1 040 Issue 1 2 BCM RIs 6 0 Message Forwarding Additional Information Domain Name System DNS Configuration lf you use DNS ensure the BCM Fully Qualified Domain Name FQDN i e lt BCM System Name gt lt Domain Name gt can be resolved and is reachable by the Outgoing SMTP Mail Proxy Server For example If the BCM System Name is BCM1 and the Domain Name is ITEL com in Element Manager then the Outgoing SMTP Mail Proxy Server must be able to reach or ping BCM1 ITEL com Ask your network administrator to configure the DNS server ensuring that the BCM is correctly entered and reachable from the outgoing SMTP mail Proxy server lf the BCM has incorrect DNS settings i e in the IP Subsystem General Settings tab or is not configured correctly on the DNS server the Original Message settings may not be actioned Receiving WAV Files or TIF Fax Attachments Not all devices can play media specifically G711 linear wav files or view Fax TIF attachments Please refer to any user documentation you may have on your specific device or contact your provider for more information NN40011 040 Issue 1 2 BCM RIs 6 0 23 Message Forwarding Avaya Documentation Links e CallPilot Manager Set Up and Operation Guide 24 NN4001 1 040 Issue 1 2 BCM RI
3. after you open the forwarded e mail message the original message is deleted from your CallPilot mailbox and the MWI on your telephone goes out This option works only if the e mail server to which the message is forwarded supports read receipt capability Current Signature This field displays your e mail signature allowing you to automatically atach this to the forwarded e mail message When you leave a message for another Message Forwarding user your signature is attached to the message that is sent to their e mail address as a Txt file You could add your contact details to a signature making it easier for others to get in touch once they have recieved your message The default setting is None You can enter your e mail signature in the Add Signature Line text box A signature can be a maximum of 1024 characters long and spread across several lines of text if required This is an optional field Remove Current Signature This option only appears if you have previously stored a signature see below wha 3 jf Re eS e et Te _ mate se ea oa ee le a oe al ee te a wos i ome t m Tn Current Signature Please contact me on extention 300 J 4 Add Signature Line j ee ee ee or ae Note Depending on your email client you may need to Accept a read receipt from the BCM This may be in the form of a pop up box that appears when the message is delivered This is a requirement if you have selected an
4. ccccccssecceceeeeceeeeeeceeseeeeeesseaeess 21 Additional Information cccsccseceeecnecneeeseneeneeeneeaes 23 Domain Name System DNS Configuration ccccccceecceeeeeeceeeeeeeeeseeeeeeees 23 Receiving WAV Files or TIF Fax Attachment ccccsesceeesseseeeeeeeeeeeaeeees 23 Avaya Documentation Links cceeeeeeeeeeeeeeeeneeeeeeeeeees 24 4 NN4001 1 040 Issue 1 2 BCM RIs 6 0 Message Forwarding Message Forwarding Overview The message forwarding feature generates an email whenever a voicemail arrives in your CallPilot voice mailbox This is then sent to any specified email address containing either a copy of the voice message WAV file or with any sent fax attachment TIF file allowing you to play the voice message or view the fax on your mobile device Any email enabled device can receive these messages including Personal Digital Assistants PDA s Email Clients such as Outlook Lotus Notes etc Mobile Phones Laptops Note Email devices should be checked to ensure that they can play media WAV files or view Fax TIF files as required For example the Nokia S60 device is unable to display Fax images Required Information Before you begin please ensure that e You have installed the Message Forwarding software update on the BCM this feature is activated with the Unified Messaging keycode e There are as many Voice Messaging and Unified Messaging keycoded seat
5. AVAYA BCM Rls 6 0 Message Forwarding Task Based Guide Message Forwarding Copyright 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no cont
6. Y AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Part
7. ad only field Message Forwarding From This is optional and blank by default If required in the email address Message Forwarding From E Mail Address box type your e mail address for sending outgoing Email If you have entered your ISP s mail server or proxy server details you may also have been given a default email address that outgoing mail is sent from If required enter that address into this field If left blank the service will generate an entry based upon the BCM s extension number and your network domain name For example all forwarded email will display a sent address in the format of 225 bcm example com 1400 NN40011 040 Issue 1 2 BCM Ris 6 0 Message Forwarding Enabling Message Forwarding in Class of Service Next you will need to enable the Message Forwarding option in the relevant Class of Service s You must enable the feature in every Class of Service entry that is actively used on the mailboxes you wish to setup Message Forwarding for Finding a Mailbox s Class of Service 1 From the main menu within CallPilot Manager click on the Change Delete Mailbox option Te Tee a ee a Main Menu Mailbox Administration Add Mailbox Auto Attendant Uist Administration System Properties Custom Call Routing Operator Settings Networking Me Be tt res et e E ae a Bl oe mt Mle cana L O is ths nil eis _ peal as 2 And finally click the Change option next to the Ma
8. ae Message Forwarding Optional Settings Attribute Description _ _ _ Message Type Select the type of messages to forward All New Messages or just the ones flagged as Urgent Original Message None default the original message remains unchanged in your CallPilot mailbox The Message Waiting Indicator MWI on your telephone remains lit announcing the new message Mark as read when received by the recipient the original message remains in your CallPilot mailbox After your e mail server receives the forwarded e mail message the MWI on your telephone goes out This option works only if the e mail server to which the message is forwarded supports delivery status notifications NN40011 040 Issue 1 2 BCM RIs 6 0 21 Message Forwarding Attribute si Description _ _ Mark as read when opened by the recipient the original message remains in your CallPilot mailbox After you open the forwarded e mail message the MWI on your telephone goes out This option works only if the e mail server to which the message is forwarded supports read receipt capability Delete when received by the recipient after your e mail server receives the forwarded e mail message the original message is deleted from your CallPilot mailbox and the MWI on your telephone goes out This option works only if the e mail server to which the message is forwarded supports delivery status notifications Delete when opened by the recipient
9. alidate Device Ss Connect 4 pelete Element Navigation Panel pictwork Elements iy 10 112 iy 10 1 1 656 e 200 30 30 30 73 iy 200 30 30 51 n BCM Chester e 200 30 30 77 e TEST BCM50 R6 e 200 30 30 80 4 Open the Network Elements folder and select the IP Address of the BCM A Avaya Business Element Manager Network Elements 200 30 30 80 Fie Edit View Network Session Tools Help of Validate Device y Connect Delete iy 10 1 12 iy 10 1 1 66 fy 200 30 30 30 73 fy 200 30 30 51 BCM Chester IP Address 200 30 30 80 nnadmin m System Name BCM50b System Description BCM 50b System Software Version 10 0 1 00 107 5 Enter the User Name of the BCM in the User Name field by default this is nnadmin Then enter the Password in the Password field by default the password is PlsChgMe Click the Connect button 8 NN40011 040 Issue 1 2 BCM RIs 6 0 Message Forwarding 6 A warning screen will appear read the warning and click OK x WARNING This computer system and is PRIVATE and PROPRIETARY and may only be accessed by network authorized users Unauthorized use of this computer system or network is Strictly prohibited and may be Subject to criminal prosecution employee discipline up to and including discharge or the termination of vendor service contracts The owner or its agents may monitor any activity or communication on t
10. commended 3 Once the login screen appears enter the extension number of the BCM business phone and the mailbox password before clicking Submit Login User ID J217 Password Enter Mailbox Password ee ee ve a eee a O Pr T TE T O Fi NN40011 040 Issue 1 2 BCM RIs 6 0 19 Message Forwarding 4 Next click on the Message Forwarding option from the menu j OE i ee a Ie r nT MoA ee eee paT ee e a Welcome Diui aiid _ _ r ie T T a M amn 0 broadcast messages 0 new messages 0 saved messages Off Meake Notification Outbound Transfer messages 0 saved fax messages DT aem Ie E Atten dant Fax Settings Man Minimum User Setup and Configuration Although there are several configurable options the minimum requirement is to enable the Message Forwarding feature enter an e mail address if this hasn t been set in CallPilot Manager Mailbox Properties and select the type of Email attachment you wish to receive all other fields are optional aP cae Ny oe pT Me eee Oe ee i Tm NS et et o oo mF ee ee off aay SV Message Forwarding 4 Enable Message Forwarding Email Address steveerskine iteluk com Message Type All New Messages C Urgent Messages Only Original Message None Attachment WAV voice ee Fax 4 I Current Signature None L Add Signature Lin
11. e ie Forwarding Minimum Settings Attribute Description SY Enable Message Forwarding You must tick this box to enable the Message Forwarding service Email Address Depending on the CallPilot Manager configuration users will either see a read only Email address or a field where they can enter an Email address for forwarding purposes If available enter a destination e mail address for mailbox messages Attachment Select the attachment type s you wish to receive in the forwarded message ensuring that your Email device can play WAV files or view TIF files as required 20 NN40011 040 Issue 1 2 BCM Rls 6 0 Message Forwarding 5 When the relevant details have been entered simply click on the Submit button to make them permanent ee te ee me re Oe IT ee ree we me ee OT ee cnt ye te ttt tee te submit Cancel anatia ths RE AR ren Anette oh ERIE alt miia PaA m Be o piia dice ah raft n DO oe mat at ee Additional Message Forwarding Options Additional options available for configuration are explained below r Pte L T aee ee a T T n Message Forwarding wW Enable Message Forwarding a e Email Address steveerskine iteluk com Message Type All New Messages C Urgent Messages Only Original Message Nowe ti H Attachment V WAV voice C Fax _ ie at ee a Current Signature None Add Signature Line PO Submit Cancel ot ee e idae i o ala a
12. es Message Retention Period 30 1 365 days 0 don t purge Prompt Language Ater ate User Interface Style NVM X Submit Cancel Setting the Destination E mail Address on Behalf of the Mailbox Owner lf you ticked the option to Enable Message Forwarding User Administration in the System Properties section please refer to the Configuring the System Properties section of this guide for more information then you have completed the necessary steps to allow Message Forwarding You can proceed to the User Configuration The Mailbox Manager Portal section of this guide lf however you left the option un ticked you must now enter a forwarding email address for each individual mailbox that requires this feature This option allows greater control over the forwarding process meaning that only the BCM administrator can stipulate which email address is used for the message forwarding NN40011 040 Issue 1 2 BCM RIs 6 0 17 Message Forwarding 1 From the main menu of CallPilot Manager click on the Change Delete Mailbox option ee ee es Main Menu er Add Mailbox i Mailbox Administration E7 roup List in Auto Attendant System Properties Custom Call Routing Operator Settings Logout Networking hiim sihh ees 2 Next click the Change option on the mailbox you wish to add a forwarding email address to Subscriber 3 At the bottom of the screen e
13. ess Submit Cancel Aan TT RANA A AN r aprii ara Be DnA rreth ARN a S marea AD maem When the relevant details have been entered simply click on the Submit button to make them permanent NN40011 040 Issue 1 2 BCM Rls 6 0 13 Message Forwarding Message Forwarding System Properties Settings Outgoing SMTP Mail Proxy Enter the IP address of the Email server on your network server Account Name amp e g your Microsoft Exchange Server Alternatively some Password Internet Service Providers ISP s require you to use specific mail servers with login details Account Name amp Password when sending outgoing emails If this is a requirement for your provider enter the details into these fields If you are unsure please check with your ISP Outgoing SMTP Port This defaults to port 25 but you can change this by typing into this field Outgoing SMTP requires This option allows a level of security between the entered encryption TLS mail server and the client your mobile device Again if unsure please check with your network provider for more details Enable Message Forwarding This option is selected by default This allows local users to User Administration change the email address that the forwarded emails will go to If you uncheck this box you must enter an email address in the local users mailbox settings configured in Mailbox Manager this cannot be changed by the local user and becomes a re
14. form without the prior written permission of a duly authorised representative of ITEL NN40011 040 Issue 1 2 BCM RIs 6 0 3 Message Forwarding Table of Contents Message Forwarding ccsccssceesceseeecensenseessenseneseneones 5 DVO Werer E aa racte arent alas ete tate EA OOA 5 Fe GQUIFCO INMMOMAV ATG Dice senescence cepcemecsaectarscaexcaexcexceexatiersseeecercseeeceeacar 5 FOW gs ener en rte re 6 Administration Configuration CallPilot Manage ccccsecceeeees 7 Accessing CallPilot Manager from Element Manager c cccscseeeeeeeeeeeees 7 Accessing CallPilot Manager from Internet Explorer c cccccceeceeeeeeeeeeeeeeees 7 Configuring the System Properties ccccccccccsssseeeeeceeeseeeeeeeeeeeeeeeeeeeeeeeeeeas 13 Enabling Message Forwarding in Class of ServiCe 0ccceee 15 Finding a Mailbox s Class Of Service cccccccsscccseeceeeeceeeceeeceeeeceeeeseeenaaes 15 Changing the Class of Service entry ccecccecccsseeeeeeeeaeeeeeeeseaeeeeeeeesaaeeeeeneas 16 Setting the Destination E mail Address on Behalf of the Mailbox Owner 17 User Configuration The Mailbox Manager Portal ccc08 19 Accessing the Mailbox Manager Portal cccccccsseeeeeeeeeeeeeseeeeeeeeeseneaess 19 Minimum User Setup and Configuration cccccsecceeeeeeeeeeeeeeeeseeeeeeeeeaeneeeees 20 Additional Message Forwarding Options
15. h the Certificate Error window click Continue to this website not recommended NN40011 040 Issue 1 2 BCM RIs 6 0 11 Message Forwarding 3 You will be presented with Administration Login screen Enter the user ID and password By default the User ID is nnadmin and the Password is PlsChgMe Home Help Administration Login 4 Click the Submit button The Main Menu of CallPilot Manager will be displayed Main Menu Mailbox Administration Add Mailbox Change Delete Mailbox Auto Attendant Custom Call Routing Networking Contact Center Reports Configuration Operations NN40011 040 Issue 1 2 BCM Rls 6 0 Message Forwarding Configuring the System Properties The System Properties hold your outgoing mail or proxy server settings You can also stipulate whether to allow local users to change the email address that voicemails are forwarded to 1 To access the settings page click on the System Properties option from the main CallPilot menu Main Menu d Add Mailbox 2 Delete Mailbox Once the System Properties page opens scroll to the bottom to access the required fields of J J Sr l P 9 2 A Or weg om af Outgoing SMTP Mail Proxy _ PEER Server 3 Account Name Password outgoing SMTP Port Outgoing SMTP requires g encryption TL S l Enable Message Forwarding User i Administration Y gt ey a i From E Mail Addr
16. he computer system or network The owner or its agents may retrieve any information stored within the computer system or network Users should have no expectation of privacy as to any communication on or information File Edit View Network Tools Help WebPage f Validate Device W Disconnect 4 Refresh g Autosefresh El Network Elements Configuration Administration 10 1 1 2 10 1 1 66 200 30 30 30 73 200 30 30 51 BCM Chester d 200 30 30 77 H E System H E Administrator Access H E Resources H E Telephony H Data Services H E Applications Account Notifications User ID nnadmin Telset user ID 738662 Last successful login 2010 07 01 09 42 NN40011 040 Issue 1 2 BCM Rls 6 0 9 Message Forwarding 8 To access CallPilot Manager Select the Configuration tab open the Applications folder select the Voice Messaging Contact Center link and then click to Launch CallPilot Manager Task Navigation Panel Voice Messaging Contact Center Configuration Administration e Welcome Centralized Voice Messaging EHD system Voice Message Centers Eien Administrator Access Message Waiting Indication String H Resources H Telephony H E Data Services Applications VOICE Mess Lontacr E a MeetMe Conferencing gt LAN CTE a Music H E Advanced Paging Productivity Pa Silent Record a Call Network Storage Locations SFTP Dest Table
17. ilbox you wish to check t 0z Waministrator Change l Activity Reset Password 1 4 Subscriber Change Delete Activity Reset Password i Aiz Subscriber Change Delete Activity Reset Pasewor i Reset Password 213 Subscriber Change Delete Activity You will now see the Class of Service assigned to that particular mailbox a Subscriber Mailbox 211 1 1 xtension n Last Name Connor First Name omn Class of Service fi lt i Display In Directory a TOMO daks ER ets A Tn Ree Ee teem eel TEI NN40011 040 Issue 1 2 BCM Rls 6 0 15 Message Forwarding Changing the Class of Service entry Once you know which entries need enabling you can proceed to change them within CallPilot Manager 1 To begin click on the Class of Service option within the Mailbox Administration menu Mailbox Administration Add Mailbox Change Delete Mailbox Add Many Mailboxes Group Lists ee Class of Service 2 Next click Change on the relevant entry that you wish to change User Interface Style Command Primary NWM Yes Change l ate l y l fe t 15 7 0 Primary NVM No 1 og 3 16 NN40011 040 Issue 1 2 BCM Rls 6 0 Message Forwarding 3 Finally tick the Enable Message Forwarding option and click Submit to save the changes Class of Service 2 Name fo Max Mailbox Msg Time lis 1 180 minutes Max Message Length 3 1 80 minut
18. nter the full email address to forward any messages to and then click on the Submit button to save the changes i ee E ead ere ie we me a ee e Express Messaging Line 7 Fax Only Enable Mailbox on Restrictions 1 Page Type None J Paging Zone E Page Retries E Retry Interval is 5 300 seconds Cancel A T Si Bm eer ea E A eels teeta TE O A eile ct MS eae oll 4 Repeat these steps for each Mailbox that requires the Message Forwarding e mail address specifying on behalf of the mailbox owner 18 NN40011 040 Issue 1 2 BCM Rls 6 0 Message Forwarding 5 When a local user logs into the Mailbox Manager Portal to configure the feature the forwarding email address will be a read only field see below me ee sm Message Forwarding l W Enable Message Forwarding i Email Address P Powell iteluk com User Configuration The Mailbox Manager Portal Mailbox Manager allows users to log in and configure certain elements of their mailbox from a PC Web Browser Accessing the Mailbox Manager Portal Once the BCM administration is complete local users can log into the Mailbox Manager portal and finalise the setup of the Message Forwarding feature 1 To access the portal simply type the following into a web browser https lt BCM name or IP Address gt mailboxmanager 2 lf you are presented with the Certificate Error window click Continue to this website not re
19. rol over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAY A COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABL
20. s 6 0
21. s as there are mailboxes that require configuring with Message Forwarding NN40011 040 Issue 1 2 BCM Ris 6 0 5 Message Forwarding Flow Chart Use this flow chart as a guide to installing and configuring the Message Forwarding feature Ensure that there are as many Unified Messaging and Voice Messaging keycode seats as there are Mailboxes to be configured and the update containing the Message Forwarding feature has been applied to the BCM the CallPilot Manager refer to the Accessing CallPilot Manager section of this guide Configure the system properties refer to the Configuring the System Properties section of this guide Enable the Message Forwarding feature in all relevant Class of Service entries refer to the Enabling Message Forwarding in Class of Service section of this guide Configure the local user settings refer to the User Configuration the Mailbox Manager Portal section of this guide 6 NN40011 040 Issue 1 2 BCM RIs 6 0 Message Forwarding Administration Configuration CallPilot Manager Message forwarding is configured in two parts firstly within the CallPilot Manager application by the BCM administrator Once setup the local users can configure the service through the Mailbox Manager portal We will first look at the CallPilot Manager administration tasks Accessing CallPilot Manager from Element Manager Use this process to access CallPilot Manager from Element Manager 1 To access the Bu
22. siness Element Manager application from the Start Menu navigate to Start Programs Avaya Business Communications Manager Business Element Manager iF AVG 9 0 J Viewer Centraline T R Uninstall F BOM Dial by Name 2 0 F WebEx Recorder amp Player F Camtasia Studio 2 7 Windows Live 2 Camtasia Studio 6 A Acrobat_com F Canon Printer Uninstaller Adobe Reader 9 F Canon Utilities amp Audacity fan Citrix 2 ClarifycRM12 0 F Computer Associates fA Dia 2 FileZilla FTP Client gt f w Favorites gt F Macromedia Fe F Microsoft ASP NET 2 0 AJAX Extensions S 7 i fan Microsoft Office 2 Ge Settings gt M Microsoft Office Live Meeting 2007 5 2 Microsoft SQL Server 2005 ki ai an Mozilla Firefox T Help and Support a 4 J Run I QuickTime gt i F Quote Tool BC Log Off Pauls F Real EY 3 shutdown mene 1 ee Some GO NEO cae Oe CS l l CO AE ech N N eS em Jello ele gb eas Seem eit ue A A oO ee nl T start 2 interne 2 3 Window FR SMC 3455 2 Alternatively double click on the Business Element Manager desktop icon A BUSINESS Element Manager NN40011 040 Issue 1 2 BCM RIs 6 0 7 Message Forwarding 3 You will be presented with the Element Manager interface 4 Avaya Business Element Manager Network Elements File Edit View Network Session Tools Help SB ext k4 Cut iy Copy E3 Paste E Web Page af V
23. y Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners 2 NN40011 040 Issue 1 2 BCM RIs 6 0 Message Forwarding Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright 2010 ITEL All Rights Reserved The copyright in the material belongs to ITEL and no part of the material may be reproduced in any
Download Pdf Manuals
Related Search