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Avaya IP Deskphone Key Expansion Module - Communication Server 1000 User Guide
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1. The IP Deskphone KEM provides 24 additional line feature keys with labels for your IP Phone 2002 or IP Phone 2004 The IP Deskphone KEM keys are displayed in two columns of twelve keys on either side of a central Liguid Crystal Display LCD Up to two IP Deskphone KEMs can be attached to an one 2002 or IP Phone 2004 With two IP Deskphone KEMs attached the IP Phone can have up to 48 additional line feature keys Note The IP Phone 2004 also supports up to 48 additional line feature keys using Shift key functionality with one IP Deskphone KEM The IP Phone 2002 does not support the Shift key functionality When an IP Deskphone KEM is installed on an IP Phone 2002 or IP Phone 2004 the controls on the IP Phone affect both the IP Phone and the IP Deskphone KEM About the Key Expansion Module KEM Figure 1 IP Deskphone KEM Features The IP Deskphone KEM has the following features 12 keys on each side of an LCD provide up to 24 additional self labeled line feature keys Using the Shift key functionality an IP Phone 2004 can have up to 48 additional logical line feature keys A desk mount bracket and structural baseplate connect the IP Deskphone KEM to an IP Phone 2002 or IP Phone 2004 or to another IP Deskphone KEM A wall mount bracket installs the IP Deskphone KEM alongside a wall mounted IP Phone 2002 or IP Phone 2004 About the Key Expansion Module KEM Adjusting the display The IP Deskphone KE
2. For more information about controls and settings including the Telephone Options menu for your IP Phone see the P Phone 2002 User Guide or the IP Phone 2004 User Guide Shift key functionality The IP Phone 2004 supports the Shift key functionality that enables a single IP Deskphone KEM with 24 physical keys to support 48 logical keys However if two IP Deskphone KEMs are attached to an IP Phone 2004 the Shift key functionality is disabled on the IP Deskphone KEM The maximum number of additional line feature keys remains at 48 24 keys on each IP Deskphone KEM The IP Phone 2002 does not support the Shift key functionality Therefore to access the maximum of 48 additional line feature keys on an IP Phone 2002 you must install two IP Deskphone KEMs Terms you should know Terms you should know Accessory Expansion Module A built in port on an IP Phone 2002 and IP Phone 2004 that enables accessory components such as an IP Deskphone KEM to connect and communicate with the IP Phone Directory Number DN A one to seven digit number assigned to a system telephone Feature display An area that shows status information about the feature in use It also displays the name and status of the active session IP Deskphone Key Expansion Module A hardware expansion module that provides 24 additional 10 character self labeled keys for your IP Phone 2002 or IP Phone 2004 Soft keys self labeled A set of keys prog
3. AVAYA Avaya IP Deskphone Key Expansion Module User Guide Avaya Communication Server 1000 Document Status Standard Document Version 04 01 Part Code NN43119 102 Date November 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information describ
4. M see Figure 1 on page 8 has 1 LCD between 2 rows of 12 line feature keys for a total of 24 keys Each key has a 10 character display label that is set automatically Use the controls on the IP Phone to edit the label To alter the display contrast on the IP Deskphone KEM use the Contrast Adjustment option under the Telephone Options menu on the IP Phone Any contrast changes you make on the IP Phone affect the IP Deskphone KEM The IP Deskphone KEM and IP Phone do not have separate contrast adjustments For more information on IP Phone settings and controls see the IP Phone 2002 User Guide or the IP Phone 2004 User Guide Setup and assembly Setup and assembly The IP Deskphone KEM mounts on the right side of an IP Phone 2002 or IP Phone 2004 as shown in Figure 2 Secure the KEM by snapping it into a receptacle on the back of the IP Phone using the desk mount bracket and structural baseplate supplied with the IP Deskphone KEM The IP Deskphone KEM connects to the IP Phone 2002 or IP Phone 2004 using the Accessory Expansion Module AEM port on the IP Phone Figure 2 IP Deskphone KEM connected to IP Phone 2002 Setup and assembly Installing the KEM Use the following instructions to install an IP Deskphone KEM 1 Remove the IP Phone from the stand by pressing the IP Phone tilt handle and pulling the IP Phone away from the stand Note For the IP Phone 2004 you can optionally adjust the stand angle to maxim
5. TRAR Aa Aha 7 Features ee e EE EY na 8 Adjustingthedisplay 9 Setupandassembiy ene 10 Installing the KEM eee 11 Using the wall mount option 12 Adjusting the tilt base 12 InitializinggtheKEM 2 13 Controlsandsettings 14 Shift key functionality 14 Terms you should know 15 Revision history Revision history November 2010 Standard 04 01 This document is up issued to support Avaya rebranding changes June 2010 Standard 03 01 This document is up issued to support Avaya Communication Server 1000 Release 7 0 August 2005 Standard 2 00 This document is up issued to support Nortel Networks Communication Server 1000 Release 4 5 September 2004 Standard 1 00 This document is issued to support Nortel Networks Communication Server 1000 Release 4 0 Revision history About the Key Expansion Module KEM About the Key Expansion Module KEM This document describes the Avaya IP Deskphone Key Expansion Module KEM and how to use it with the IP Phone 2002 and IP Phone 2004 Description The IP Deskphone KEM is a hardware component that connects to the IP Phone 2002 and IP Phone 2004 and provides additional line appearances and feature keys See Figure 1 on page 8
6. TY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linu
7. ed or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acguired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTI
8. rammed by your system administrator The four keys located directly below the display area have four programmable layers Access the layers through the More key The soft keys are also used to configure parameters in the Telephone Options menu User defined Feature Key Labels The six keys located at the sides of the upper area of the display on the IP Phone On the IP Deskphone KEM the Feature Key Labels display in the LCD in the middle of the IP Deskphone KEM Terms you should know Index A Accessory Expansion Module AEM 10 15 Auto Dial 15 C Controls 7 9 D Desk mount bracket 8 10 Directory Number DN 15 Display 8 9 13 Display label 9 DN 15 F Feature display 15 Features 8 Initialize the IP Deskphone KEM 13 Install the IP Deskphone KEM 10 IP Deskphone controls 7 9 IP Deskphone KEM 7 10 13 15 IP Deskphone KEM controls and settings 14 IP Deskphone KEM description 7 IP Deskphone KEM display 9 13 IP Deskphone KEM features 8 IP Phone 2002 7 8 10 13 14 IP Phone 2004 7 8 10 13 14 L LCD 7 8 9 Line Feature keys 7 8 9 14 Liquid Crystal Display LCD 7 8 9 S Shift key 7 14 Soft keys 15 Structural baseplate 8 10 T Tilt base 12 U User defined Feature Key Labels 15 W Wall mount bracket 8 Wall mount option 12
9. t base on the IP Deskphone KEM can be adjusted to match the fixed angle of the IP Phone 2002 The IP Phone 2004 has an adjustable tilt base Adjust the tilt of both the IP Phone 2004 and the IP Deskphone KEM as desired Initializing the KEM Initializing the KEM Once the IP Deskphone KEM has been installed and powered up on your IP Phone 2002 or 2004 the IP Deskphone KEM initializes When this occurs the IP Deskphone KEM display lights up and flashes until it establishes communication with the IP Phone When initialization is completed successfully the additional line feature keys on the IP Deskphone KEM are ready to use Note 1 If the IP Deskphone KEM display does not stop flashing or does not display key labels contact your system administrator Note 2 If you install two IP Deskphone KEMs on your IP Phone the one directly attached to the IP Phone to the immediate right of the IP Phone must be functional for the second IP Deskphone KEM to operate This is because the second IP Deskphone KEM uses the first IP Deskphone KEM to receive its power and communicate with the IP Phone Controls and settings Controls and settings When an IP Deskphone KEM is installed on an IP Phone 2002 or IP Phone 2004 the controls and settings of the IP Phone control both the IP Phone and the IP Deskphone KEM Use the Telephone Options menu on the attached IP Phone to set the contrast and feature key labels of the IP Deskphone KEM
10. um instead of removing the stand 2 Place the connecting arm of the IP Deskphone KEM behind the IP Phone and align the IP Deskphone KEM connection plug to the AEM port on the back of the IP Phone Note An IP Phone 2002 with the product code NTDU76AB34 NTDU76BB34 NTDU76AB70 or NTDU76BB70 has shorter connector pins than an IP Phone 2002 with another product code If your IP Phone 2002 has a shorter connector pin you must detach the ribbon cable connector in the IP Deskphone KEM from the retaining clip and press the ribbon cable connector into the header connector before you attach the IP Deskphone KEM 3 Press the IP Deskphone KEM and IP Phone firmly together until the IP Phone KEM locks into place 4 If connecting a second IP Deskphone KEM repeat steps 2 3 Note The second IP Deskphone KEM is attached to the right side of the first IP Deskphone KEM 5 Attach the IP Phone stand and the IP Deskphone KEM stand if removed Adjust each IP Deskphone KEM stand to the same angle as the IP Phone The IP Deskphone KEM powers up Note The IP Deskphone KEM uses the electrical connection of the IP Phone 2002 or IP Phone 2004 for power It does not have its own power source Setup and assembly Using the wall mount option The IP Phone and IP Deskphone KEM combination can be wall mounted using the optional bracket kit provided Adjusting the tilt base The tilt base for the IP Phone 2002 cannot be adjusted however the til
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