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Avaya DMM Data Migration Manager Tool User Guide
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1. Select Target BCM Configure Target MBMs description i onfigure Target MBMs Enter New Default Mailbox Password Errors reported for this task This task is located on BCM 47 135 163 227 The following error was found details Need to Verify MBM Configuration The following operation is available Click Here to Configure NBM Hardware Switch to Figure 33 Data Preparation Wizard Configure target MBMs The MBM Hardware configuration window describes the source system s hardware and where on the source system each piece of hardware was located DMM makes a best effort attempt at identifying all source system hardware and associated locations however it is possible in certain instances for DMM to misunderstand a source system s hardware configuration It is important for the user to check the MBM hardware configuration presented by DMM and if necessary make adjustments including possible additions or deletions to ensure the hardware declaration matches the source system Once this step is completed it cannot be repeated When the target MBM configuration 1s chosen and finalized green the loaded data associated 1s modified to fit that declared MBM configuration Attempting to modify the MBM configuration additional times will result in invalid data If it becomes necessary to change the MBM configuration again then the source data must be reloaded and the Data Preparation Wizard must be re run
2. The following examples illustrate this process for a BCM 4 0 to BCM 5 0 migration in progress Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings Wi DSM32 D5M32 v 2 i DIMPRI ei 3 v ASMJASM V4 CTM8 GATMS v D5M32 vle eat DSM32 vi Nia Empty E v Empty v Empty WW EEEEEBERBE Empty Figure 34 Data Preparation Wizard Configure target MBMs Fields with N A Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 21 of 36 NORTEL Data Migration Manager This window also defines where on the target system the hardware will reside and what associated DIP settings if any must be set on the hardware for proper operation in the target system In some cases DMM may be unable to determine one or more data values for hardware components In these cases it will indicate an NM entry in pink see above example window For these fields the DMM user must modify the relevant value s to reflect the actual value on the source system or the actual value intended for the target system whichever is applicable An example of modifying DIP settings for hardware on the target row 6 Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings DSM32
3. Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 12 of 36 NORTEL Data Migration Manager 5 0 Using DMM Detailed Walkthrough 5 1 Starting DMM If using Application Launcher then double click on the DMM application in the list of applications If using an application desktop shortcut double click on the icon or for the interim release double click on DMM bat in the install folder DMM starts and presents its home window Data Migration Manager File Edit Goto Help oi eo x Network Elements lag H BCM 47 135 163 227 Network Figure 8 DMM Home Window 5 2 Extracting Data from a Source System E To extract data from a source system click on the icon A new window will open Extract BCM configuration Local file system Select the system type System Type Figure 9 DMM Select System Type Choose the source system type and click on Next to see a list of this system s data sets that can be extracted Extract BCM configuration Local file system Select components K Welcome DI System DI AdministratorAccess DI Resources DI Callpilot DI Voicemail Messages K Applications K DataServices K Telephony K ExportData All Components Clear All Figure 10 DMM Select Component Data to Extract Document Status Issue Business Communications Manager Revision 01 00 Da
4. 0500 2 Starting step 4pplying DCH configuration IP Address 47 135 151 72 User ID Innadmin Password eescceees Figure 45 Enter Address of target to Apply To Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 26 of 36 Data Migration Manager N RT E L If DMM detects that the source and destination are not on the same subnet it will not alter the main LAN configuration of the target to match the source This is to prevent possible loss of communication with the target A confirmation dialog box will be shown if this is the case It will be the responsibility of the administrator to alter the target s LAN configuration information after the DMM migration 1s complete DMM Apply A The target IP address is not in the same subnet as the source system Some Data Services information will not be applied To apply all Data services data use the OAM port For the apply operation Do you wish to continue Figure 46 IP Lan Conflict Warning The unattended Apply operation will begin The process may take 45 90 minutes depending on the size of the data set to be migrated from the source to the target In rare extreme cases eg a large volume of voice mail messages the unattended Apply operation could take several hours Apply DCH configuration Local filo syatam Apres DCH configurer LE Ire CIMreLane properties D Te Sharbed at DOO 114008 LL 4
5. APPENDIX A SYSTEM REQUIREMENTS AND COMPATIBILITY ccccsssssssssssssssssscsssssssssssssssssssssssssssssssssees 35 Pre NT MEME SOPIWARE VERSON Re EAEE EEE an ou te 35 A 2 BCM 4 0 TO BCM 5 0 HARDWARE CONFIGURATION COMPATIBILITY cccccesssssseneceeeeeessessneeeeeeeesssssneeeeeeeeesseeaeeeeeees 35 EE TEE De REN E ER RE 36 Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 3 of 36 NORTEL Data Migration Manager List of Figures Figure 1 Depiction of a DMM Extract from a BCM 400 source 8 Figure 2 The DMM Data Preparation Windows EE 8 Figure 3 Depiction of a DMM Apply to a BCM 450 4 MBM torget 8 Figure 4 The BCM Application Launcher 1 MMs csairinronsnnsencnatocxnosviasnucieiecncanndasedessMlacesbvadnsanenionendeneyixeutledennestticnnnandte 9 Figure 5 DMM installation TONGS a e acte caen ete ee oo tonus 10 Figure 6 Example H W Configuration on a BCM AO 11 Figure 7 DMM Keycode Conflict RED OE E 12 Figure 8 DMM Home E 13 Figure 9 DMM EEN EN 13 Figure 10 DMM Select Component Data to Extract sise 13 Figure 11 DMM Specify source Location ME 14 Figure 12 DMM Extraction PROCESS I isssesirieciiseeninrice eneore anran erai etes cheats tone 14 Figure 13 DMM Extraction PROCESS 2 sacusasccainconsanewensesuanansbecnehadanssakaaouaroigebbenihseneatadadendoauauabasoniuantadamiaaaautsrdeoidousediaciane 14 Figure 14 DMM Extraction Completion Report sise 15 Figu
6. Business Communications Manager DMM Data Migration Manager Graphical Windows PC Tool for migrating configuration and user data from one Nortel SMB platform to a Nortel SMB BCM platform Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 34 of 36 NORTEL Data Migration Manager Appendix A System Requirements and Compatibility For each of the supported source systems that DMM supports there may be certain configuration requirements or non supported configuration aspects A 1 Minimum Software Versions Table 4 BCM 4 0 source System Minimum S W Patch Version Requirements Nortel SMB Platform S W Version and Patch BCM 4 0 GA SU Oct 2009 BCM R400 SU System 024 200910 1 0 1 0 zip BCM 200 400 Table 5 BCM 5 0 target System Minimum S W Patch Version Requirements Nortel SMB Platform S W Version and Patch BCM 5 0 GA SU Nov 2009 BCM450 R500 SU System 001 200911 BCM 450 2 or 4 MBM chassis A 2 BCM 4 0 to BCM 5 0 Hardware Configuration Compatibility The following table highlights how particular configuration aspects of a BCM 4 0 system will impact migration to a BCM 5 0 system Table 6 BCM 4 0 to BCM 5 0 Hardware Configuration Considerations BCM 4 0 Configured BCM 5 0 Compatibility Impact Option DMM does not support FEM migration to BCM 5 0 Using DMM on this source system will result in the equivalent MBMs being declared on the target system C
7. MBMs Gi Enter New Default Mailbox Password Errors reported for this task This task is located on BCM 47 135 163 227 The following error was found details a A target BCM type must be selected The following operation is available Click Here to Select Target BCM Type Switch to Close Figure 29 Data Preparation Wizard Select target BCM Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 19 of 36 NORTEL Data Migration Manager Either the current target type will be displayed or the indication that no target type is yet selected Click on the Click Here to Select target BCM Type link to choose the target type Use the pull down menu presented to choose the appropriate target system type and then click OK Operation Click Here to Select Target BCM Type Target Device Type ECM450 Figure 30 Data Preparation Wizard Select Device Type DMM will run a short preparation process based on the selected farget type Run operation Click Here to Select Target BCM Type on object BCM 47 1 x Update Done Completed Message Started at 2009 11 07 16 17 35 0500 1 2 Starting step Hun operation Click Here to Select Target DCH Type on object D LIZ Step Run operation Click Here to Select Target BEM Type on object BCM 47 1 212 Starting step Update el Step Update completed successfully Completed at 20
8. MBMs may stop functioning until a BCM reboot is done 7 1 8 Voice Mail Messages Not Migrated if Keycode s Not Present DMM migration to BCMS 0 will not transfer VM messages to the target if there is insufficient licensing on the target to activate the target s VM system To ensure VM messages get transferred apply the appropriate Keycode s to the target before the DMM Apply process 7 1 9 Default VM Password on the Source May Change During the Extract process DMM will perform a backup of the source system During extraction DMM will modify the default VM password on the source system per the Default Mailbox Password the DMM user chose during the extraction setup As the final step in extraction DMM will restore the backed up data onto the source system If this entire extraction process is interrupted in mid operation it may happen that the source system s default VM password remains as the modified value 7 1 10 Log Management and Backup Schedule Not Migrated This service is expected to be provided in a future TBD version of DMM This configuration must be performed manually post DMM migration 7 1 11 VM Mailbox Passwords on Target Set to Default All mailbox passwords for the target BCMS 0 will be set to whatever the user has specified as the default password during the Data Preparation Wizard step 7 1 12 Only Mailbox Prompts and Recorded Name Migrated Only a mailbox s primary and secondary prompt and the recorded name will be mig
9. Password Description Value should be an Integer Status This value is correct Figure 40 Data Preparation Wizard Configure Changed Mailbox Password Click the OK button to continue Preparation results of the Default Mailbox password are shown Run operation Click Here to input Default Mailbox Password on object BC EN Update Done Completed Message Started at 2009 11 03 11 21 03 0500 1 2 Starting step Run operation Click Here to input Default Mailbox Password on ob LIZ Step Run operation Click Here to input Default Mailbox Password on object BC 2 2 Starting step Update ele Step Update completed successfully Completed at 2009 11 03 11 21 05 0500 duration Oh O mn 1 3 6 items Figure 41 Data Preparation Wizard Configure Mailbox Password Report Click Close to return to the home window for the Data Preparation Wizard Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 24 of 36 NORTEL Data Migration Manager Data Preparation Wizard Prepare Data for Target BCM j Select Target BCM Enter New Default Mailbox Password Configure Target MBMs description me jEnter New Default Mailbox Password This task is OK This task is located on BCM47 135 163 227 The following groups of operations are assigned to this task Device Operations Click Here to input Default Mailbox Pa
10. 09 11 02 16 17 36 0500 duration Oh Omn 1 3 EA AAAH 6 items Save report Figure 31 Data Preparation Wizard target BCM Type Selection Report Click Close then the process is completed The data preparation window will now indicate that a valid target is prepared Data Preparation Wizard oO Prepare Data for Target BCM O Select Target BCM description Configure Target MBMs EN Enter New Default Mailbox Password This task is OK This task is located on BCM 47 135 163 227 The following operation is available Click Here to Select Target BCM Type Switch to Figure 32 Data Preparation Wizard target BCM Valid Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 20 of 36 Data Migration Manager N RT E L The next step is to configure the hardware MBMs on the target To properly perform this step detailed knowledge of the source system s hardware placement is required and if applicable the DIP settings In addition knowledge of the planned location of the hardware and if applicable associated DIP settings on the target system is required Click on the Configure target MBMs action in the Data Preparation Wizard home window Click on the Click Here to Configure MBM Hardware link to choose start the MBM hardware configuration wizard Data Preparation Wizard Prepare Data for Target BCM
11. 4 Call Forward All Calls Programming Not Migrated ii eee eee eee caasaaaaaaaaeaaseaeseeeaeaeeees 29 1 1 5 Doorpnone Programming Not MISFOIO A Saraiasiasxsaganteinsasvaskense wiexadoincireaniteceieniaeiensawnedeeentadauta aaisen a iari E 29 7 1 6 Internal CAP Assignment Eed EE 29 7 1 7 MBMs may Stop Functioning on Source After Extract ss 30 7 1 8 Voice Mail Messages Not Migrated if Keycode s Not Present 30 7 1 9 Default VM Password on the Source May Change cx sancnsscciaass Eed 30 7 1 10 Log Management and Backup Schedule Not Migrated ss a aaa a saad aaa aa aaa a aaa aaa 30 7 1 11 VM Mailbox Passwords on Target Set to Default 30 7 1 12 Only Mailbox Prompts and Recorded Name Migrated iii 30 7 1 13 Call Centre Agent Passwords on Target Set to Default sisi 30 ldla T ee CUSTOM Cover Pace NO MIOTA NS eee anne amiens enduit en einen one ee en ee orales 30 7 1 15 Contact Center Reporting Server Password Not Migrated iii 30 7 1 16 IVR Configuration and Applications Not MISTI ICE 3222022 e annee de nnnde sens lance danses once esce tiens ossi anses 31 E EE CCR Feature Code Can Not Bg DO ete er ie at ne er de 31 7 1 18 Obsolete Data Services Configuration Data Not Mieraied sise 31 7 1 19 All User Account Passwords on Target Reset to System Default PIsChgMe ccccccccccceeeeeeeeeeetett eee eee e eee eee 31 S0 DMM SUPPOR RE 32 Sa TOE DMM FORU Mersina ERE E N E Or ten lan 32 Sa REPORTING EE 32 DW GOS SAM ER 34
12. 500 L Starting step Extracting BCM configuration 1 2 3 Connected d ON Found Device Type BCM400 5 Found Device Version 4 0 2 03a 6 ea DMM version 0 0 18 datamigratemar00aa84 7 Found System ID 022850110000 8 Backing up the configuration before importing m Ph e II ane Figure 12 DMM Extraction Process 1 Extract BCM configuration Local file system Extracting BCM configuration H Complete import web page AAGreetingTables AAGreetingT able po lc Message Object Attribute 51 Job Finished Hospitality General Settings Import P 52 i Importing Loop Settings 53 ON Telephony Loops import completed elapsed time 0 mn Os 344 ms 54 Job Finished Telephony Import 55 Job Started SetTemplates Import 56 Job Finished SetTemplates Import 57 Job Started Call Security Import 58 Job Finished Call Security Import 59 Importing Application settings 60 Job Started Applications Import 61 Job Finished Applications Import 62 a Importing Network settings 63 Job Started Data Services extract 64 ON Job Finished Data Services extract 65 Importing Voicemail Call Pilot and remaining settings 66 Start job for Extracting Thread 6 from 47 135 163 227 67 ON Start extracting Callpilot System Configuration 68 Start extracting Callpilot Mailbox Administration Configuration 69 Al Mailbox passwords of the import
13. BCM will be temporarily defaulted to 3819 Figure 13 DMM Extraction Process 2 Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 14 of 36 Data Migration Manager N RT E L Upon completion DMM will display a notification that provides an overview of the extract results Extract BCM configuration Local file system Extracting BOM configuration Completed with 2 warnings ep Q kb Seated Arck tices Import ei Xb Frashed Appkcators Inport 62 importing Network settings 63 O Wb Started Outa Services extract ga z Freed Data Services extract 65 O Importing Voicemail Call Pilot and remaining eltren ee Rat job for Extracteny reads from 47 135 169 227 67 Sat extracting Calplot System Configuration e Set extrocting Colpi Mailbox Adminstration Configuration 69 A Al Mslbox passwords of the import ECH wil be tempor arty defaulted to 3819 70 O Sort extracting Capit Ato Altersiet Corfipration 71 O Sat extrating Capit Custom Cal Route Tree Configuration T2 Rat extracting Caliphot Contact Center Configuration 73 Could not find Activity Codes URL Aix Codes not mooted 74 Contact Center re feature is not enabled no configuration is imported 75 oO Steet extracting Colpiot Networking Conligzation 76 Fish job for Extractingy rest from 47 135 163 227 77 Restoring configuration before import operation began 70 ri Rep Extracting BOM configuratio
14. Configure Target MBMs step again doing so will corrupt the current data migration in progress Data Preparation Wizard Prepare Data for Target BCM z np Select Target BCM Enter New Default Mailbox Password Configure Target MBMs description d Enter New Default Mailbox Password Errors reported for this task This task is located on BCM 47 135 163 227 The following error was found details a Need to Verify Application Sets Configuration The following groups of operations are assigned to this task Device Operations Click Here to input Default Mailbox Password Switch to Figure 38 Data Preparation Wizard Select Default Mailbox Password Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 23 of 36 NORTEL Data Migration Manager The final step in this example illustration is to enter a new default Mailbox password for the target system Click on Enter New Default Mailbox Password and then click on the Click Here to input Default Mailbox Password link A new window will be presented showing the current Default Mailbox Password Operation Click Here to input Default Mailbox Password E Default Mailbox Password Figure 39 Data Preparation Wizard Configure Default Mailbox Password If it is necessary to change this password click inside the password field and enter a new value DMM will validate the value entered Default Mailbox
15. DSM32 v 2 DTM PRI ASM ASM CTM8 GATME DSM32 DSM32 Empty v v xxx011 x11111 Empty Empty 7 ee ee ee 1 2 3 4 5 D 7 D H 10 Empty Figure 35 Data Preparation Wizard Configure target MBMs Fields with New DIPs Another example adding modules that DMM did not initially present row 7 Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings DSM32 DSM32 2 DTM PRI ASM ASM CTMB GATME DSM32 DSM32 CTM8 GATME Empty v v xxx01 1 x11111 iy x11110 Empty S e We Le Ws Ls L EEEEBEEERE Empty Figure 36 Data Preparation Wizard Configure target MBMs Fields with Added MBM Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 22 of 36 NORTEL Data Migration Manager 5 3 1 1 Source and Target Hardware Configuration Considerations There may be differing requirements or restrictions on the target system compared to the source system regarding hardware or capacity configurations For example some hardware that co existed on the same bus on the source may no longer be allowed to co exist on the same bus on the target In these situations the DMM user may have to modify or declare additional
16. Data Migration Manager If there is currently data loaded in the DMM session DMM will prompt with a window to verify the current data is to be replaced with the saved data being loaded Click Next to continue Load data from file Local file system Select a mode Replace current data Description Loads the data From file and replaces existing data Figure 20 DMM Replace Current Data DMM will prompt with a request for the data location and file name to be loaded Enter the path and name and click on Next Load data file Local file system Replace current data Select the CM XML snapshot file to extract Cancel Figure 21 DMM Load Data Location Request or alternatively the user may browse for a saved data set Select a CM XML snapshot Lookin 3 GE mmjextract xcm icce cen es cer J Figure 22 DMM Browse to Data Location Load data file Local file system Replace current data Select the CM XML snapshot File to import DMM 227 Datatextract xem Figure 23 DMM Load Data Location Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 17 of 36 NORTEL Data Migration Manager After a valid path and name has been entered and Next is clicked DMM will give the user one more chance to save the existing data set if one exists Select your choice and then click the Start button Load data file Local file s
17. Dating Sep Appt ECH cord our alan DN Connected ON Pard Deag Type BIOMASU EN Found C ne Version 9 D r it AE ON D I ver sion 0 0 Dedala gem Date EN Faure System 1D REC IR KA ON Ce kam Core Telephony Sellings E Setting Mew Core Telephony Settings Cold Restarting Core Telephony EN Wating for Telephony Restat bo complete i Core Taleghorrs Bosted w bmg for Vovemgl Sar bo r ouime nig E Setting Mew Core Telephony Settings D Cold Restarting Core Telephony EN Ware he Teketiese Bee ber ciaal OO Core Talephorrs Basted wuaibing for Vovemgl arm tor apaentr w ON Tors Teen zl Talola Realy Gh watra for system te rare ON Zata Dada Services apply d Unable bo migrate DHCP Server Inchided address ranges vi ED A Gm LR d pl Ee amp aS sis sis stink D D d E SD bh Zu P Figure 47 Apply in Progress Upon completion of the Apply DMM will present a summary report of the Apply results Apply BCM configuration Local file system Applying BCM configuration Completed with 1 error and with 2 warnings Message Job Finished Applications applied Job Started Call Security export Job Finished Call Security export Start job for applying Thread 16023 from 47 135 151 78 Start Applying Callpilot Networking Configuration Mo configuration data for Callpilot Networking Start job for Applying MailboxAdmin component Finish job for Applying MailboxAdmin component S
18. NORTEL Business Communications Manager Data Migration Manager User Guide Document Revision Number 01 00 Document Status Issue Issue Date 10 11 2009 2009 Nortel All rights reserved NORTEL Data Migration Manager Table of Contents EA OE CONTENTER nn a 2 LOTO EG OP IEN 4 MAS OE VAS o SN ee 5 LO DOCUMENT INFORMATION EE 6 RE erte EEN 6 e e e ER e ONE 6 2 0 DATA MIGRATION MANAGER OVERVIEW cccccccsssccssscssscssscccssccsscccscccssccssccsscccscccssccsscccssccssccsscccssccsscosscccscceescoecs 7 SH Rhous ern n ge 7 DD Wy AS BL A FO 7 2 3 THE DMM MIGRATION BROCEDURE 8 3 0 DMM REQUIREMENTS AND INSTALLATION cccsssssssssssssccccccccccccsssscscsssssccscccscccccccccceeccccsssssccscscccccccccssesessesess 9 DMS VS PEW BO URE NT Ss a E de de CO ee 9 OA DONNE E 9 3 3 INTERIM INSTALLATION PROCEDURE DURING TRIALS sssssnsnsesesesesesereseresrsrsesesesesesosesesersrsnsrsrsrseseseneresesesersnsrsrsesesesenene 10 4 0 PRE DMM SYSTEM PREPARATION EXAMINATION 2 ccccsccscccscccccccccccccccccccccccccccccccccccccccccccccsccccccssccccscccess 11 4 T COMPATIBILITY DETERMINATION seesswasesecededecedcdedeseencdcondesudes Eegeregie ege a 11 AD PREPARING THE SOURCE EEN 11 D al EE 11 4 2 2 Source System Not In Use and d 11 ADS FWY SICAL SYS OM OF SOTI ZATION na san 20 AE E en 0e a nd acoe sel shoes Gb anne eh ces A E e ee 11 4 3 PREPARING THE LARGET ccccocosccsceccecceccsccucescoccsccuccecscoutcuccuccscoccec
19. Paths Currently Supported sise I Table 3 CHOS SAC Or T EE 34 Table 4 BCM 4 0 source System Minimum S W Patch Version Requirements VV 35 Table 5 BCM 5 0 target System Minimum S W Patch Version Requirements VV 35 Table 6 BCM 4 0 to BCM 5 0 Hardware Configuration Considerations VV 35 Table 7 BCM 4 0 to BCM 5 0 Capacity Considerations rer 36 Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 5 of 36 N Lei RTEL Data Migration Manager 1 0 Document Information 1 1 Revisions pos 1 User Guide Revisions Issue Change Summary Author s Date Issue released post iPor review Karl Blomquist 10 11 2009 1 0 Draft released for iPor review Karl Blomquist 06 11 2009 00 03 1 2 Organization This document is a User Guide for the Nortel SMB Data Migration Manager DMM tool This document includes An overview of DMM Section 2 A description of the requirements and how to run DMM Section 3 A list of pre DMM source and target system examinations and or adjustments Section 4 A detailed illustrated DMM use guide step by step Section 5 A Quickstart DMM guide 1 page 5 steps Section 6 A detailed list of DMM exceptions and or limitations per system type Section 7 A guide to getting DMM support Section 8 A glossary of terms Section 9 A detailed set of per system type requirements and compatibility details Appendix A Many sectio
20. ck LAN connections If the Data Services component s configuration is selected to be migrated then as part of the apply operation the target s LAN IP addresses will be changed to match that of the source system if applicable Because of this it is recommended that the source and target system not be connected simultaneously on the same LAN during the apply process The connection to the target system for the purposes of DMM apply can be made via either the Customer LAN or OAM LAN interface 4 3 4 Keycodes Apply Required Keycodes on target to match source licensing It is recommended to apply the necessary Keycodes to the target system to enable at least the same set of services and or resources that existed on the source system If Keycodes are not applied to the target system prior to applying then some data may not be migrated Note that DMM will perform a comparison of Keycode equivalence on the source and target systems and if issues are found DMM will notify the user and give an option to continue or cancel the operation s Exported system doesn t have the same keycodes as the imported system Keycode Summary EN Keycode Type Keycode ID Imported Count Exported Count 16 U 1 0 40 16 1 1000 64 KS 5 Contine with Export Figure 7 DMM Keycode Conflict Report Recall that on certain platforms see Table 2 source and or target Unified Messaging keycodes are required to perform Voice Mail message migration
21. configuration data to ensure conflicts are resolved A list of source to target migration hardware configuration issues to be considered 1s presented in Appendix A 3 When the MBM hardware configuration declaration is satisfactory click the OK button and DMM will proceed to prepare the data set based on the declared hardware A summary of this preparation and its impacts will be presented in a window Run operation Click Here to Configure MBM Hardware on object BCM 47 EN Update Done Completed with 260 warnings Message Started at 2009 11 03 11 19 41 0500 Starting step Run operation Click Here to Configure MBM Hardware on object Line number 129 will be renumbered to 125 Line number 130 will be renumbered to 126 Line number 131 will be renumbered to 127 Line number 132 will be renumbered to 126 Line number 145 will be renumbered to 141 Line number 146 will be renumbered to 142 Line number 147 will be renumbered to 143 Line number 145 will be renumbered to 144 Line number 241 will be renumbered to 361 Line number 242 will be renumbered to 362 D D zl Oh M od bro PFE 266 items __ Save report Figure 37 Data Preparation Wizard Configure target MBMs Report After viewing and or saving this summary click on Close to return to the Data Preparation Wizard home window At this stage the Configure Target MBMs sub node should be green Do not attempt to perform the
22. cucsececcusauscecsecosceccurseseccuscurcuccececcetcurseccscusseccsseucensursuseecs 12 E E ee EAE ETE D nn E a ae ae D ee ee ea 12 4 3 2 larget System Not In Use and EE 12 4 3 3 LP Address Where ADDHCADIE E 12 EE 12 5 0 USING DMM DETAILED WALK THROUGH o i cccccccccscccsscccsccccsccsscccscccscccsscccscccssccsscccscccsscocscccssccsscosscccsscoeses 13 ey Wee WN CG DMN PR ET TR RENTREE NE NIUE NE RER INR SUR IN ENST RIRES 13 5 2 EXTRACTING DATA FROM A SOURCE STEMM 13 DZ Savino E stad on sce crscera stern os sctcera T TE AEEA 19 3 2 2 DAVNO AVC DMM Data OO RSR rene dat a ee an anne E ee ce 15 D HO Co EE EE 16 5 3 PREPARING TO APPLY DATA TO A TARGET SYSTEM 18 D Ee 19 5 3 1 1 Source and Target Hardware Configuration Considerations ss 23 Dp PPB Y DATATO TAR O T tee 26 6 0 USING DMM 5 STEP QUICKSTART KN 28 7 0 DMM EXCEPTIONS OR LIMITA TIONS esesseessecsecsecceccsecsecsecceccsecsecceecsecseccsccsecoecceccsecoscsecosecsecsecsecceccscseccsecsecsecoeeoseos 29 Te BCM 40 200 400 TO BCM 5 0 450 CHASSIS E 29 Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 2 of 36 Data Migration Manager 7 1 1 IP Sets Must be Re registered to DNS on the forget 29 7 1 2 Line Numbers on CTMS GATMS 8x16 MBMs Will Change 29 7 1 3 Some Programming Migration May Fail if Hardware Less DNs are Referenced cece ee eeeeeeeeeeeenees 29 7 1
23. et MBMS ccccssssssncceeeeeeeeeeeeseseeessesseeeeeeeeeeeeeeesseseeeessenaaaaeees 21 Figure 34 Data Preparation Wizard Configure target MBMs Fields with N A 21 Figure 35 Data Preparation Wizard Configure target MBMs Fields with New Dis 22 Figure 36 Data Preparation Wizard Configure target MBMs Fields with Added MM 22 Figure 37 Data Preparation Wizard Configure target MBMS Report 23 Figure 38 Data Preparation Wizard Select Default Mailbox Password 23 Figure 39 Data Preparation Wizard Configure Default Mailbox Password ccccccccccesessssnnceceeeeeeeeeeeeseseeessssstaeaeees 24 Figure 40 Data Preparation Wizard Configure Changed Mailbox Password ccccsceeeesssneeeeeeeeeeeeseesessnsnnaeeeneeees 24 Figure 41 Data Preparation Wizard Configure Mailbox Password Report 24 Figure 42 Data Preparation Wizard All data Prepared see 25 Figure 43 DMM Home Window ses a ne nc ee ce uen 26 Figure 44 Select the source OF Data E de re ten ee de ee a ete cree 26 Figure 45 Enter Address E to Apply Ke EE 26 Figure 46 PAG ABS OTE IENE ege 27 Figure 47 AO 0 hg Eeer 27 Figure 48 Apply COMP HOMO EE 27 Figure 49 NEE RA Re a E E E A E S E A 32 Figure 50 DMM Customer Repon CR Template due O Ea O E E eine 32 Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 4 of 36 Data Migration Manager List of Tables Mable EM eegene 6 Table 2 DMM Migration
24. get As illustrated below the DMM Migration procedure has three major steps In addition to the data migration procedure the physical setup of the new target system with cabling terminals licensing and network setup is required DMM system migration is intended as an off line maintenance activity 1 Extract data from the source platform Figure 1 Depiction of a DMM Extract from a BCM 400 source 2 Prepare the Extracted Data Data Preparation Wizard item ba heie hi our ba landes ze CP etre in E salices LR O WE A EN Hd ETS Le a jaje ja ja jaja ja ju fe Figure 2 The DMM Data Preparation Windows 3 Apply the Data to a target BCM platform Figure 3 Depiction of a DMM Apply to a BCM 450 4 MBM target Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 8 of 36 Data Migration Manager N RT E L 3 0 DMM Requirements and Installation 3 1 System Requirements Windows PC 175MB disk space for local install 100 MB disk space for each extract apply data set The DMM application can be run on a Microsoft Windows XP SP2 Microsoft Windows Vista and Microsoft Windows 7 desktop platform and requires at least 175MB of disk space to install Consideration should also be given to additional disk space for saving extracted data from source platforms an additional 100MB of free disk space per source platform is recommended The desktop PC tha
25. gration Manager Page 28 of 36 NORTEL Data Migration Manager 7 0 DMM Exceptions or Limitations In many cases DMM will be able to effect a 100 migration of data from the source to the target However there are some identified configurations for which DMM can not migrate 100 of the data from source to target For each DMM supported source target migration path this section describes any limitations or configuration issues that may prevent DMM from achieving a 100 migration result It is recommended that Appendix A System Compatibility be consulted to ensure that all source target compatibility requirements have been met and understood before attempting to use DMM 7 1 BCM 4 0 200 400 to BCM 5 0 450 chassis 7 1 1 IP Sets Must be Re registered to DNs on the Target DMM migration to BCMS 0 will transfer the IP DNs and their programming but the registration of the physical IP Sets to their respective DNs will need to be performed as a post DMM step 7 1 2 Line Numbers on CTM8 GATM8 8x16 MBMs Will Change On the target BCMS 0 system there will not be a 4 line gap in the line numbering between the first set of 4 lines and the second set of 4 lines on an 8 line MBM The second set of 4 lines on the MBM will be numbered contiguously from the first set of 4 lines This means that the second set of 4 lines on every 8 line MBM will have different line numbers on the target as compared to the original source system 7 1 3 Some Programmi
26. he sub node data set applied to a farget system Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 18 of 36 Data Migration Manager N RT E L Data Migration Manager File Edit Goto Help GG RM 4 e Network Elements u Object BCM 47 135 163 227 all BCM Network Overview d9 TONER BCM 47 135 163 227 Wizards Data Preparation Wizard Figure 27 Starting the Data Preparation Wizard Note the presentation of the Data Preparation Wizard This wizard provides the steps for preparing the loaded data set to be applied to a target system Click on the Data Preparation Wizard link to start data preparation 5 3 1 The Data Preparation Wizard There are three main steps in data preparation The first is selecting the type of the target Data Preparation Wizard D Prepare Data for Target BCM E Select Target BCM Prepare Data for Target BCM Configure Target MBMs Ga Enter New Default Mailbox Password Errors reported for this task This task is located on BCM47 135 163 227 Check the task Select Target DCH whose state is Error Switch to Close Figure 28 Data Preparation Wizard Status Click on the Select target BCM link and note the following window Data Preparation Wizard LX Prepare Data for Target BCM e Select Target BCM description Configure Target
27. ime 4 2 3 Physical System Organization Determine physical configuration of source e g MBM locations split Note the source system s physical device MBMs cards locations in its main chassis and on any optional expansion chassis Telephony Resources Modules Bus Prog Type Actual Type Min IP Trunks N Trunk Mod runk Mod NIA Trunk Mod None Nid Loop None 11101 Loop None 10101 Loop None 01101 Loop Stn Mod ne Stn Mod None 011 Trunk Mod None Nia BRI ST4 None 11010 BRI ST4 None 10010 Loop None 01010 Data Mod None Nid Figure 6 Example H W Configuration on a BCM 4 0 Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 11 of 36 NORTEL Data Migration Manager 4 3 Preparing the Target 4 3 1 S W Version Up to date s w version on target Appendix A The target system must be updated to the latest approved DMM supported software version and or SU For a detailed list of supported target system software versions see Appendix A System Compatibility Determine if the intended target system meets the software version requirements If not apply the required software updates before using DMM 4 3 2 Target System Not In Use and Off line Ensure target not currently in use Applying data to the target system is a destructive operation thus the target system can not be a live in use system during the apply process 4 3 3 IP Address where applicable Che
28. mmunications Manager Revision 01 00 Data Migration Manager 9 of 36 N RTEL Data Migration Manager 3 3 Interim Installation procedure during trials gt Unzip or execute the self extracting file onto Windows PC DMM bat is starting point DMM may be released as a single zip file or as a self extracting exe file Unzip or execute the self extracting file to a location of your choice on the Windows PC Unzipping extracting the DMM tool creates a folder that looks similar to SS D Profiles KARL Desktop DMMO 17 File Edit View Favorites Tools Help O Back a e Search Wey Folders Heb Address J ViesktopDhdbut 17 i A WS sie File and Folder Tasks L cd G CJ CH Make a new Folder contig Ire lib ch Publish this Folder bo the Web Ej a KT Share this folder C el plugins DMIM bakt DMM proper Other Places m Ei Desktop d A My Documents licenses html README txt J My Computer Figure 5 DMM installation folder Optionally a shortcut can be created to the DMM tool startup DMM bat in the root of the folder that you unzipped extracted the DMM tool DMM bat is the starting point for the DMM tool Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 10 of 36 NORTEL Data Migration Manager 4 0 Pre DMM System Preparation Examination Before using the DMM tool both the source and target systems must be verified to have a suitable version and co
29. n completed 0 ere Zeg 79 ri Completed at 2009 11 02 16 11 12 0509 aration 0 h SO mm 595 Figure 14 DMM Extraction Completion Report 5 2 1 Saving the Extract Report optional The report created during the extract process can be saved in a folder Click on Save Report and a window will pop up prompting for a location and name to save the report in html format Select an output file Lookin Reports sei E rE File name import report html My Network Places Files of type html files Cp html vi Figure 15 DMM Save Extraction Report 5 2 2 Saving Extracted DMM Data optional If it is intended to migrate this data to multiple systems or 1f it is necessary to return to the DMM process at a later time for the apply portion DMM can save the extracted data into a folder on the desktop PC Although not mandatory this is a recommended step At the DMM home window level Data Migration Manager File Edit Goto Help SH gt A x Network Elements Object Network o tm Overview BCM 47 135 163 227 z kaal Netwarl _ Figure 16 DMM Home Window Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 15 of 36 NORTEL Data Migration Manager click on the save icon l or choose File Save from the pull down menus DMM will prompt for a location to save the extracted data to Select a file Lo
30. nfiguration for DMM compatibility 4 1 Compatibility Determination Check source to target Compatibility eg no FEM Appendix A Although DMM supports a given source platform there may be certain configuration aspects of that source platform that will render DMM incapable of accurate data extraction For a detailed list of unsupported system configurations see Appendix A System Compatibility Determine if there are any unsupported aspects of the intended source system before attempting to use DMM 4 2 Preparing the Source 4 2 1 S W Version Up to date s w version on source Appendix A The source system must be updated to a minimum DMM supported software version and or smart update SU For a detailed list of supported source system software versions see Appendix A System Compatibility Determine if the intended source system meets the software version requirements If not apply the required software updates before using DMM 4 2 2 Source System Not In Use and Off line Ensure source not currently in use Although extracting data from the source system is not a destructive operation the source system should not be a live or in use system during the extract process A backup of the source system will be performed before the extract begins and a restore operation will be performed upon the completion of the extract Because of these operations services to end users of the source system will be interrupted for a period of t
31. ng Migration May Fail if Hardware Less DNs are Referenced On a BCM4 0 source DNs that reside on a bus for which a Stn Mod is not the Prog Type will not be re created on a target BCM5 0 system As a result if on the source BCM4 0 system there were such DNs referenced in programming e g as prime set control set direct dial set etc then the attempt to migrate that programming onto the BCMS 0 system will fail because those DNs will not exist on the BCMS 0 system 7 1 4 Call Forward All Calls Programming Not Migrated Ifa DN on the source system is programmed to Call Forward All Calls to another destination this programming will not be migrated to the target system This configuration must be performed manually post DMM migration 7 1 5 Doorphone Programming Not Migrated No Doorphone programming of any type will be migrated from the source to the target This configuration must be performed manually post DMM migration 7 1 6 Internal CAP Assignment Not Migrated DMM will not currently migrate CAP DN assignments This programming must be performed manually post DMM migration Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 29 of 36 NORTEL Data Migration Manager 7 1 7 MBMs may Stop Functioning on Source After Extract DMM will recommend that the source system be rebooted after an extraction completes If this is not done it is possible but not probable that one or more
32. ns in the document are preceded by summary points For example gt Obtained from target BCM s Application Launcher These points serve as refresher cues or highlights regarding what information the section presents in detail Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 6 of 36 NORTEL Data Migration Manager 2 0 Data Migration Manager Overview 2 1 Introduction Quickstart See Section 6 0 If the reader 1s already familiar with installing and using the Data Migration Manager DMM then you may prefer to skip to Section 6 0 for the Quickstart guide to using DMM If you have not used DMM before it is highly recommended that you review this guide in its entirety before you attempt to use DMM 2 2 What Is DMM Time saving tool to migrate configuration and user data from one system type to another system type for which there is no traditional upgrade The Business Communications Manager BCM Data Migration Manager is a standalone desktop tool developed to facilitate the best effort migration of system OA amp M configuration and end user data between Nortel SMB platforms The tool s primary objective is to handle telephony and unified messaging migration thus eliminating repetitive error prone and time consuming manual configuration setup In some situations not all system data can be automatically migrated using DMM so the installer may have certain manual steps to
33. o Existing Same bus Migration to BCM 5 0 will result in a requirement to split the BRI device s and BRI and Loop devices the Loop device s onto unique buses on the 5 0 MBM Hardware declaration must declare the BRI and Loop devices to be destined for buses on the 5 0 system such that there are no BRI and Loop devices co existing on the same bus regardless of slot offset 5 3 Bus Split In this case the 7 bus on the BCM 4 0 system is virtual hardware declared for additional IP Set DNs to exist Do NOT place a DSM32 MBM hardware declaration on bus 7 in the MBM Hardware window This entry must be left blank set to Empty in order for the associated IP Set DNs to be properly migrated to the target system Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 35 of 36 NORTEL Data Migration Manager A 3 BCM 4 0 to BCM 5 0 Capacity Compatibility The following table highlights how particular capacity configuration aspects of a BCM 4 0 system will impact migration to a BCM 5 0 system Table 7 BCM 4 0 to BCM 5 0 Capacity Considerations Configured Option Compatibility Impact Greater than 130 lines Migration to BCM 5 0 will result in a reduction of line count to 130 or less configured DMM will drop reduce IP Trunk line count first and if necessary continue by removing DTM interfaces from the source s data until 130 or fewer lines exist to be applied to the target Document Sta
34. ok in My Recent Documents Desktop My Documents File name limport Save Files of type xcm files xcm v Figure 17 DMM Save Extracted Data Click the Save button when you have located the folder and defined the file name DMM will save the extracted data showing the following progress window Save data to file Local file system Export as CM TL Done Completed SS Message Started at 2009 11 03 15 30 05 0500 Starting step Export as CM XML ER Exporting into file SEN D 7 Dataiimport scr Step Export as CM XML completed successfully Completed at 2009 11 03 15 30 06 0500 duration Ob O mn 05 5 items Figure 18 DMM Extracted Data Saved Note that this single saved xcm file does not contain all of the data to be migrated There are other parts of the source system s data that are stored in the DMM installation folder under the user data sub folders This data will need to remain where it is if it is to be retrieved at a later time 5 2 3 Retrieving Saved DMM Data If there is a requirement to load previously saved data e g to perform an apply click on the DS icon or select File Open in the DMM home window Data Migration Manager File Edit Goto Help ei az iH x Network Elements Eetwork Figure 19 DMM File Open Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 16 of 36 NORTEL
35. on 7 1 18 Obsolete Data Services Configuration Data Not Migrated The following data services configuration elements are not migrated because they do not apply to a BCM 5 0 system e IPSec VPN NAT and Filters DNS Web Caching RIP OSPF WAN Interfaces Because these configuration elements do not exist on any BCM 5 0 platform they do not need to be considered post DMM migration 7 1 19 All User Account Passwords on Target Reset to System Default PilsChgMe All access and administration accounts migrated to the target will have their password reset to the BCM 5 0 default password PlsChgMe The Change Password On Login flag will be set so when users log in to the target they will be automatically prompted for a new password Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 31 of 36 NO RTEL Data Migration Manager 8 0 DMM Support DMM 1s a free for use tool provided by Nortel DMM support may not include the traditional support methods provided to Nortel products but there are support resources for DMM available 8 1 The DMM Forum http bcm sipsw com Nortel BCM Forums is a publically accessible informal support and discussion forum Within this forum is a Data Migration Manager sub forum Phe op e e s EN m Pied A es Gl 25 Tiga to sara some DAA errors FTP is earn thes ro daten Then ro anid sors Cia groer z s a TETE Figure 49 The DMM Fo
36. own exceptions or limitations 2 Extract data from source see section 6 2 a Requires source IP address administration user id and password b Choose what aspects to extract default all 2 minutes attended Perform the extract 20 40 minutes unattended z J Optionally save extracted data to a file 1 minute attended 3 Prepare loaded data 5 minutes attended see section 6 6 and A 3 a Select target system type b Declare MBM hardware 1 source hardware type and bus ii target DIPs c Default Mailbox password 4 Apply to start migrating data to target 2 minutes attended see section 6 7 Requires target IP address administration user id and password b Choose the source system whose data you wish to use c Choose the target system IP user password to apply the data to d Resolve any LAN configuration issue s if presented e Start the Apply operation f Apply will run until complete Unattended operation approximately 30 60 minutes i The operation may take longer if large amounts numbers of voice mail data are being migrated 5 Perform any necessary remaining OA amp M on the target to reach maximum migration result 5 30 minutes attended Review section 7 0 again for known exceptions or limitations Total attended time approximately 20 50 minutes Total unattended time approximately 45 90 minutes Document Status Issue Business Communications Manager Revision 01 00 Data Mi
37. perform after using the tool To summarize the DMM tool is used to extract data from one Nortel SMB platform source e g a BCM 4 0 and then convert that data to equivalent data that can be applied to another Nortel SMB platform target e g BCM 5 0 The table below lists the current Nortel SMB product to BCM migration paths that DMM supports as of December 2009 Table 2 DMM Migration Paths Currently Supported Nortel SMB Nortel SMB Additional Information Platform source BCM target BCM 200 400 1000 BCM 450 2 or 4 Initial release of the DMM tool chassis MBM chassis Because of the platform differences the data from BCM 4 0 needs Rel 40 Rel 50 to be extracted and converted before it is compatible and can be Reef FREE applied to the BCM 5 0 platform Across these platforms the use of DMM can save the BCM 450 5 0 installer many hours in some cases 10 over the course of the entire 4 0 to 5 0 h w and s w upgrade process The Unified Messaging keycode is required on both the source and the target platforms to perform Voice Mail message migration extract and apply process Future revisions of the DMM tool are planned to support additional source and target combinations e g Norstar to BCM Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 7 of 36 NORTEL Data Migration Manager 2 3 The DMM Migration Procedure 1 Extract Data from source 2 Prepare Data 3 Apply to tar
38. rated All other mailbox specific configuration 1 e configuration that cannot be accessed via mailbox manager will not be migrated This configuration must be performed manually post DMM migration 7 1 13 Call Centre Agent Passwords on Target Set to Default All call centre agent passwords for the target BCM5 0 system are reset to the default value 0000 4 zeros 7 1 14 Fax Custom Cover Page Not Migrated Fax Settings gt Custom Cover Page is neither extracted nor applied This configuration must be performed manually post DMM migration 7 1 15 Contact Center Reporting Server Password Not Migrated Contact Center Properties gt CC Reporting Server Password is neither extracted nor applied This configuration must be performed manually post DMM migration Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 30 of 36 NORTEL Data Migration Manager 7 1 16 IVR Configuration and Applications Not Migrated All IVR data is neither extracted nor applied This configuration must be performed manually post DMM migration 7 1 17 Starting CCR Feature Code Can Not Be 900 On BCM 4 0 in the Auto Attendant Properties gt Starting CCR feature Code property a value of 900 is a valid However this value is not a valid value for BCMS 5 If the value for this property in BCM 4 0 is 900 a blank value will be entered in this field for BCM 5 0 A new value should be chosen for the BCM 5 0 post DMM migrati
39. re 15 DMM Save Extraction RGD OM sciccscrsccscasnnevnsgesusdssnateeatindonsbaouensiyetionsadensesaagtendontareuatesontacanbiawnesanuteadsareauseniasdehe 15 Figure 16 DMM Home ere so nn tee ne ao en ea a de nt ee cn 15 Figure 17 NOUN En ER ne a ae a ne a do ete ni 16 Figure 18 DMM Extracted Data Saved ae an ae a nn a On ni ie 16 Figure 19 DINAN TPG Obernai ete ee do te E a N 16 Figure 20 DMM Replace Current RE 17 Figure 21 DMM Load Data Location Request sise 17 Figure 22 DMM Browse to Data Location 17 Figure 23 DMM Load Data Locapon 17 Figure 24 DMM Prompt to Save Existing Data 18 Figure 25 DMM Load Data Result Summary cccccsscsscccccececeeeesssessssnneeeeeeeeeeeeeeeesseesesessnnaeeeeeeeeeeeeeeseseeeeeesseaaaaeees 18 Figure 26 DMM Home Window cc cccccccccccccecessesessssnnnnaeeeeeeeeeeeeeeeesseeessssnaaeeeeeeeeeeenseeseesseaaeeeeeeeeeeeeeeeeeeeseseeeeeseaaaaaeees 18 Figure 27 Starting the Data Preparation W 12al O nd nd ann cnesees sector te cc tent 19 Figure 28 Data Preparation Wizard SAIS dada de ae da a et te 19 Figure 29 Data Preparation Wizard Select target BCM ccstscucceviuccssdessovivnaswrtencnteserveniwnsssdniieesneuduatsdendessntandwcdvuadtoustaateass 19 Figure 30 Data Preparation Wizard Select Device Type nine 20 Figure 31 Data Preparation Wizard target BCM Type Selection Report 20 Figure 32 Data Preparation Wizard tareet tele eher 20 Figure 33 Data Preparation Wizard Configure targ
40. rsion 0 0 18 _Mukiohe IDs Build Id datamigratemgr00aa84 Shortcut cfri down arrow fo expand Add Child Clear All Done Save Done Figure 50 DMM Customer Report CR Template Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 32 of 36 Data Migration Manager NORTEL Note that you can determine the version of DMM you are using via the Help About pull down command Please attach the following data to a raised CR where applicable The saved xcm file of the source data extracted before the Data Preparation Wizard is run The saved Extract and or Apply report html file s The source h w configuration information and a screenshot of the source target hardware bus DIP configuration panel declared DMM logs o they will be found in the logs folder in the folder where DMM is installed o if using Application Launcher to run DMM the logs directory will found in the lt User Profile Directory gt bcm DMM Run time logs from the post Apply target BCM collected using Element Manager Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 33 of 36 N Lei RTEL Data Migration Manager 9 0 Glossary The following is a list of terms and acronyms used in this document Table 3 Glossary of Terms emm rai Auto Attendant Apply Program OA amp M configuration on amp transfer user data voice msgs prompts to a target system
41. rum This forum would be the place to start looking for advice on DMM or for posting your own questions or advice to others DMM s developers are continuously monitoring this forum and when where possible will provide support to DMM related issues Content in the forum may also be used to continuously improve the DMM tool 8 2 Reporting a Problem If you have access to Nortel s Customer Report CR system and a concern you have about DMM is not addressed on the forum you may raise a CR for DMM The example below illustrates the CR data required for a DMM CR Text after any is not to be entered in a CR this is additional CR guidance information only Z Change Request Untitled3 AAR Title This is a DMM CR Data Migration Manager Product BCM450 Description BCM450 Domain Pre registered Software PreReg Hier Enterprise BCM OAM Project Project Hier KE Status Unconfirmed v Component Data Migration Mar e Type Enhancement Found in Release BCM 5 0 v Category Software e FoundinLoad 0 18 Enter the DMM version here Priority 3 F Forecast Release BCM 5 0 e Frequency Reproducible e Release Status Close only by Originator Test Activity Not Specified D N re rte i D a t a Where Found Customer Site v Platform Type BCM450 z Details We would like DMM to be able to More Info M Ig ra t Te n M a n a g e r Hardware CCList Ve
42. ssword Switch to Close Figure 42 Data Preparation Wizard All data Prepared Once all the necessary steps of the Data Preparation Wizard are successfully completed click Close to return to the DMM home window where all the sub nodes should now be green Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 25 of 36 NORTEL Data Migration Manager 5 4 Apply Data to target After data is extracted or loaded and then prepared for a target that data can be applied to the target Data Migration Manager File Edit Goto Help GH x Network Elements Object BCM 47 135 163 227 all BCM Network Overview EAr Car ER CR BCM 47 135 163 227 Wizards Data Preparation Wizard Figure 43 DMM Home Window To begin the apply to a target system press the icon DMM will prompt the user with a window to select what source system is to be used for the apply Apply BCM configuration Local file system Parameter Description ECM to apply ECM 13516227 Figure 44 Select the source of Data to Apply Select the source system and click on Start DMM will then prompt for information about what farget system the data 1s to be applied to Apply BCM configuration Local file system 4polving BEM configuration es UE Message Object Attribute 1 Started at 2009 11 03 11 23 23
43. t is used to run the DMM tool must have network LAN access to the source device to perform a data extraction Similarly network access to the target device must be available to perform an apply operation To avoid networking issues if the source device IP address is reused for the target device then disconnect the source device from the network prior to performing the apply operation another approach 1s to use the OAM port connection on the target device to avoid LAN address contention 3 2 Obtaining DMM Obtained through target BCM s Application Launcher DMM is accessible through the target BCM s Application launcher which automatically checks for updated versions of the DMM application from the hosting server The DMM will get installed on your desktop PC and can either be invoked from the Application Launcher screen or from a desktop shortcut https 47 135 151 78 Windows Internet Explorer O e 47 135 151 78 Sly Favorites https 47 135 151 78 Home Contact Welcome to BCM Main Advanced Application Group Applications Activity Reporter Basic Business Applications Business Element Manager BCM Monitor Data Migration Manager Other Administrator Applications Online Documentation ia Download Locations 3rd Party http bem sipsw com bemS O contact htm Application Launcher 0 8 Figure 4 The BCM Application Launcher DMM Document Status Issue Business Co
44. ta Migration Manager 13 of 36 NORTEL Data Migration Manager Select what major components of the source system you wish to extract data from the default is al Click on the Start button to be prompted for the system s address and access information Note that not all platforms support individual selection options because there may be some inherent dependencies between the components Entre BOM configuration Local ile system EetrsireopChH E CE 1 Si Seabed i A07 ANT Eu LS Sharia dep Era ECM contig tir Figure 11 DMM Specify source Location Enter the source system s IP address along with the system s administration user id and password Click OK DMM will now proceed with the extracting of data from the source system The remainder of this extract process is unattended Note that at the beginning of this process the source system s data will be backed up and then at the end of the process it will be restored This process can take from 20 minutes to 45 minutes on average depending on the amount of data on the source system For systems with extremely large amounts of voice message data it will take a longer time relative to the volume of messages to be extracted Extract BCM configuration Local file system Extracting BCM configuration ET Complete import web page ExpectedW aitTimeTables Expectedw aitTimeTable arate kate Message Object Attribute Started at 2009 11 02 15 20 12 0
45. tart Appling Callpilot Custom Call Route Tree Configuration Completed gt Number of CCR trees applied 99 Start job For Applying Callpilot Auto Attendant component amp Not applied 900 is invalid value for property StartingCCRTreeFeatureCode in re Finish job For Applying Callpilot Auto Attendant component Start Applying Callpilot Contact Center Configuration Number of Caller Input Rules checked 50 Number of Caller Input Rules modified O MMCC is not configured no configuration is exported Finish job For applying Thread 16023 from 47 135 151 78 Step Applying BCM configuration completed 1 error 2 warnings LJ Completed at 2009 11 03 12 18 03 0500 duration 0 h 54 mn 40 s v 97 items Save report Close Figure 48 Apply Completion Report This report may be saved using the same method as described previously It is recommended that the DMM user examine the report results to determine what if any data elements were altered or not transferred to the target Some amount of manual post DMM adjustments to the target may be necessary Document Status Issue Business Communications Manager Revision 01 00 Data Migration Manager 27 of 36 N RTEL Data Migration Manager 6 0 Using DMM 5 Step Quickstart 1 Verify source and target compatibility and configuration issues and adjust accordingly Appendix A 5 minutes attended see section 4 0 Review section 7 0 of this document for kn
46. tus Issue Business Communications Manager Revision 01 00 Data Migration Manager Page 36 of 36
47. ystem Replace current data Do vou want bo save the workspace before proceeding Yes save the workspace Figure 24 DMM Prompt to Save Existing Data DMM will load the saved data set and present a summary of the load operation Load data file Local file system Replace current data Load snapshot Done Completed Ss Message Started at 2009 11 03 16 21 32 0500 Starting step Load snapshot CH Importing file D Profiles KARL My Documents DMM227Datalextract xcm Step Load snapshot completed successfully Completed at 2009 11 03 16 21 35 0500 duration Oh Omn 3 5 5 items Save reporta Figure 25 DMM Load Data Result Summary 5 3 Preparing to Apply Data to a target System Applying data to a target system can be performed immediately after an extract has been performed or after a saved data set has been loaded into DMM However first the extracted data must be prepared using additional information regarding the source and target system configuration DMM presents a list of the loaded data sets as sub nodes under the Network node on the DMM home window If a sub node is not visible double click the Network node to expand the sub node list Data Migration Manager File Edit Goto Help GN ae HA x Network Elements Object Network lo Network Overview HQ BCM 47 135 163 227 o k z i Network Figure 26 DMM Home Window Next click on t
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