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Avaya DECT Installation and Maintenance Manual

1. nstall the radio base stations the DECT module Subscribe cordless handsets Maintenance tools Have a site plan and deployment strategy worked out Refer to the M6261DECT Deployment Tool Guide on the Business Communications Manager CD Data report Site survey Radio base stations locations Plan cells Ensure that your Business Communications Manager has the correct Region setting to allow DECT deployment Refer to Checking the System Region on page 30 Refer to Chapter 2 Installing the DECT media bay module on page 31 This procedure assumes the Business Communications Manager is installed and commissioned Refer to Chapter 4 Installing the DECT base station on page 53 Check the site map for obstacles and possible sources of interference to the radio signal or data link The first radio base station must be within 800 m of the DECT media bay module Attach the components using 0 6 mm cable Refer to Configuring the DECT module on page 37 for instructions about setting up the module through the Unified Manager and running the DECT wizards Chapters 6 to 8 provide instructions for manually configuring the DECT module settings Refer to Chapter 5 Subscribing DECT cordless handsets on page 61 When the system and module DNs have been assigned subscribe each handset Test the handsets with each base station For some functions DECT works separately from other applications on the Un
2. 10 6 2003 TIME HH24 MIH START BACKUP 2 Click on the Schedule tab Figure 68 Backup and Restore Utility schedule screen BACKUP RESTORE SCHEDULE Scheduled Backup Jobs Browser Component Status P0606013 02 109 Chapter 10 Troubleshooting and Alarm Monitoring This section describes how to monitor alarms on the DECT module and what actions to take when they occur The information in this section includes the following Radio base station fault on startup on page 109 Business Communications Manager application control on page 109 Viewing and changing the DECT Alarm Monitor status on page 112 Viewing alarms on page 113 Base station handset troubleshooting on page 113 Changing the TCPPort on page 114 Monitoring the DECT module LEDs on page 114 Determining module companding law setting on page 115 Refer to the Management User Guide for troubleshooting information about the Business Communications Manager Radio base station fault on startup Connect a PHONIS set or an ISDN tester as a replacement for the radio base station As a rule this configuration checks the two ISDN pairs for continuity Business Communications Manager application control The Diagnostics section of the Unified Manager contains Service Manager This utility allows you to monitor the state of the DECT system and Maintenance console It can also be used to s
3. Card 6 supports Card 7 supports ports 6 0 6 1 6 2 6 3 ports 7 0 7 1 7 2 7 3 These numbers correlate directly with the Equipment number found in these menus and in the Unified Manager In turn they also match the port jacks on the DECT module Ensure that the cards display the correct type of line Also ensure they are In Service before you assign DECT handsets to the lines External antenna settings If your base stations have external antennas use the following steps to set the DECT interface to find them 1 Enter the DECT interface and navigate to the Wireless Resources menu Refer to Accessing the Maintenance Console on page 78 if you are not already in the DECT interface The Wireless Resources screen appears Figure 31 Wireless Resources menu TRUNK GROUP NAMES TRUNK GROUP DEFINITION BASE STATION ALLOCATION BASE STATION DISPLAY LIST COVERAGE DISPLAY a hon ENTER YOUR CHOICE 2 On the The Wireless Resources menu enter 3 lt RETURN gt 3 Enter the port number the base station is connected to 60 61 62 63 70 71 72 or 73 then press lt ENTER gt DECT Installation and Maintenance Guide 82 Chapter 6 Programming DECT module defaults The screen called Define Radio Base Station station equipment number DECT Access appears Figure 32 Base station screen RAD BASE DEFIN station equipment number DECT STATUS IN SERVICE 2 2 a nenatnsenteee RAD BASE TYPE 4 CHAN BEL
4. 5 If the number you want to use has already been subscribed refer to Unsubscribing the handset on page 122 DECT Installation and Maintenance Guide 122 Appendix B Cordless handset verification Unsubscribing the handset This section describes how to unsubscribe the handset from a base station number Note If your handset screen is different from that shown below refer to the user manual that came with your handset for specific details 1 Press the left arrow button ep under Menu 2 Press the double arrow key until Declare appears 3 Press the left arrow button SD under Declare This display appears Declare mobile set to rbs nbr 12345678 OK 4 Scroll to select the base station using the right and left arrow keys 5 Press the left arrow button to confirm OK 6 This display appears Erase RBS No Yes 7 Press the left arrow button SD button to confirm Yes 8 This display appears Enter code No OK P0606013 02 Appendix B Cordless handset verification 123 9 Press the Clear C button The mobile is unsubscribed and the screen returns to the main menu 10 Subscribe the handset to the DECT system Refer to Subscribing DECT cordless handsets on page 65 Testing the handset Test subscribed handsets by walking around the transmission area and confirming that the handset works This test also confirms that the base stations can transfer the si
5. Authentication key This is part of the authentication procedure for the portable When a call starts the fixed part transmits a challenge to the portable part The portable part calculates the proper response and sends it After every call setup the fixed and portable parts calculate a new authentication key for the next call Business Communications Manager A PBX like machine attached to the radio base stations that handles call processing voice messaging data routing and telephony Cell For the media bay module the term cell includes a series of radio base stations representing the basic roaming entity for cordless handsets The media bay module actually knows the cell hosting this cordless handset but does not know the radio area which is the radio base station to which this set is attached A message sent to a cordless handset by the media bay module is sent to all radio base stations under this cell Consequently a cell typically represents a homogeneous space One cell contains a maximum of eight base stations DSAA DECT Standard Authentication Algorithm Used to create the User Authentication Key EIC Equipment Installation Code This is a distributor reference for example Matra Nortel Communications managed by ETSI 4 channel station Refers to a radio base station that can handle four calls simultaneously FPN FPS Fixed Part Number and Fixed Part Sub number This is a network user reference managed by Mat
6. PROGRAMMING EXTENSIONS OTHER EXTENSION DATA ENTER YOUR CHOICE 3 Type 1 lt ENTER gt The Extension Characteristics menu appears Figure 58 Extension Characteristics menu BY EQUIPMENTNUMBER ea aaees BY DIRECTORY NUMBER anaes RECORD DELETED IF DIRECTORY CHANGED NO DECT Installation and Maintenance Guide 100 Chapter 8 Programming DECT handset records 4 Tab downto the By Directory Number field 5 Enter the DN for the cordless handset and press lt ENTER gt The Directory Number Selection record appears Figure 59 Handset record page 1 DECT MOBILE EXTENSION SUBSCR STATUS IN SERVICE DIRECTORY NUMBER 16289 DID DN PLAN 1 16289 EXTENSION NAME lt USER NAME gt REFERENCE CELL INTEGRATED VOICE BOX IVB NO SERVICE BEARER SPEECH DIRECTORY OF EMERGENCY EXTENSIONS DAY CATEGORY INTERNATIO NIGHT CATEGORY INTERNATIO DAY DISCRIMINATION RANGE gt a NIGHT DISCRIMINATION RANGE aen 6 Ensure the DID DN plan 1 field has the same directory number as the previous field This is the DN number of the handset Note This step makes it unnecessary to assign the DNs to the Loop records in the Business Communications Manager 7 Use lt ESC m gt to navigate to the second page Figure 60 Handset record page 2 HOTLINETYPE 2 2 2 ae INTERCOM TYPE NO MONITORING PAGING GROUP NUMBER 1 0 PAGING GROUP NUMBER 2 0 ACCESS TO ROUTE TONSTAR YES ACCESS TO PAGING NC PRIVILEGED SET NC PICK UP PROTECTION OVERRIDE NC LOC
7. A note alerts you to important information Tip Tip Symbol A tip adds general information pertinent to the current process Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure 4 Alerts you to remove the Business Communications Manager server and Business g Communications Manager Expansion Cabinet power cords from the a c outlet before performing the maintenance procedure Caution Caution Symbol Alerts you to conditions where you can damage the equipment Danger Electrical Shock Hazard Symbol gt Alerts you to conditions where you can get an electrical shock DECT Installation and Maintenance Guide 14 Preface AN Warning Warning Symbol Alerts you to actions that can make the system non operational Text Conventions Used in This Guide This guide uses the following text conventions bold Courier text Indicates command names and options and text that you need to enter italic text in a command line interface Example Use the dinfo command Example Enter show ip alerts routes Indicates file and directory names new terms book titles Web addresses and variables in command syntax descriptions bold text Indicates command names screen titles options and text that you need to enter in a graphical user interface GUD angle brackets lt gt Indicates a keyboard key press or
8. Note the PARI number Restore system to on the side of the operation module Go to Chapter 3 Set the DIP switches Configuring the DECT on the back of the module on page 37 to DECT module perform the module identification and initialization Prepare system for shutdown Shut down the system Remove the front bezel Remove the media bay cover DECT Installation and Maintenance Guide 32 Chapter 2 Installing the DECT media bay module Setting the DIP switches This procedure describes how to set the DIP switches for the DECT media bay module Ensure that you wear equipment to properly ground yourself while handling any of the electronic parts to this system Take the media bay module from its box Inspect the module for damage Make a note of the PARI number which is located on a label on the module b amp b QQ N a Determine which DS30 channel bus number to use for the module Note Remember that the bus you choose cannot conflict with a location already assigned to an existing media bay module Use Bus 6 or 7 if they are available 5 Set the DIP switches located on the back of the DECT module to the DS30 channel number Set the offset to 0 on The following figure shows the location of the DIP switches on the DECT module Figure 7 Locating the DECT media bay module dip switches On P0606013 02 Chapter 2 Ins
9. 74 rights requests support indicator 124 RJ45 connector 22 55 57 70 roaming direct inward 75 outgoing calls 75 overview 74 restrictions 74 roaming area 75 RPN indicator 124 RSSI level indicator 124 S S202 base station switch 23 SARI 74 scanning channels indicator 124 schedule 108 screen pair cables 55 second call 72 see also cordless handset setup process 21 shutdown system 34 signal processing 26 signalling channel throughout 25 simultaneous calls 25 site map 21 site survey deployment guide 22 handsets 27 slot number indicator 124 slow blink LED 58 specifications handset 27 radio base station 25 system standards 2 status In service 70 95 LED 35 114 storage temperature 26 subscribe handsets 21 subscribing determining current connections 121 erase 122 Mobile Recording wizard 63 unsubscribing 122 switches CA1 and S202 23 DIP switch settings 32 symbols 13 synchronization 95 system features handset 19 71 system management 79 119 system restore 35 system shutdown 34 system startup accessing the wizards 49 systems information 28 T TCP Port changing 114 telephony management 86 119 temperature tolerance range 26 testing handsets 123 idle mode 123 system 71 text conventions 14 third call in 72 throughput channel 25 topology 119 transfer calls 71 transmission power 25 troubleshooting base station communication 71 trunk group 95 119 trunk group n
10. Appendix A Quick reference to DECT module programming DECT Programming Quick Reference Guide 3 Base Station allocation By equipment number 6 0 Status disabled Mobile recording allowed Yes for one station only set all other stations to No Trunk group from list Rad Base type 4 CHAN Synchronization VIA BIT M FRAME Enable base station Go to next record Wireless 3 Mobiles 3 List Mobiles Shows existing listed mobiles and current Management state 1 Create Mobiles Extension Number handset DN Wireless type DECT Reference cell cell name 2 Delete Mobiles Enter DNs you want to remove Telephony 1 Extension data 1 Extension Characteristics By Directory Number Management DN number of handset Business Commu or leave blank to view all Handset record page 1 Directory Number and DID DN PLAN 1 have same number page 2 Access to Route TONSTAR Yes page 3 External forwarding allowed Yes nications Manager System Unified Manager settings Resources Media Bay Module Services Telephony services System DNS Bus Handset DNs Ensure module type is Trunk Module Set up handsets Default DNs e New Business Communications Manager 597 624 e Upgraded 2 0 Business Communications Manager 501 532 Services Telephony services System DN of twinned desk set DNs Unified Manager various menus Enter handset DN in Answer DN Set up lines etc as for othe
11. Ensure that the following has been done before you attempt to upload new firmware to the DECT module 1 Ensure that the Business Communications Manager system has been initialized with the correct u law Region profile Refer to Checking the System Region on page 30 2 If you are unsure of what your DECT module is set to you can check the setting through the DECT module Refer to Determining module companding law setting on page 115 3 To view the companding law for the firmware that is ready to be loaded you can check under DECT Tools Refer to Setting up the DECT file for upload on page 41 for a detailed process for finding the DECT Tools pages under the Maintenance button on the first page of the Unified Manager On the DECT Tools page click the Companding Laws link The resulting page shows the current setting for the DECT firmware load that will be loaded onto the module Companding Schemes are shown below ALaw is in use by default If you would like to switch companding schemes then please click on the radio button below A window will open that will show the progress of this process and you will be prompted upon completion After the switch 1s done you must perform a firmware upload No settings will change until a firmware upload has taken place Companding Schemes ALaw is Currently Being Used C muLaw P0606013 02 Chapter 3 Configuring the DECT module 41 Setting up the DECT file fo
12. ISDN DECT label Refer to Checking the Unified Manager handset DNs on page 43 for more information about default DNs P0606013 02 Chapter 3 Configuring the DECT module 49 Using the Configuration Wizard Wizards are accessed through the Wizard button that appears on the first page of the Unified Manager Warning Ensure there is no one else using the Unified Manager when you run wizards Follow these steps to fill out the wizard 1 2 5 6 7 8 9 On the first page of the Unified Manager click the Wizards button You will be prompted to enter a User Name and Password You must enter an administrator level user name and password A new page appears displaying all the wizards that can be used for the Unified Manager Click on the DECT Wizard button for the task you want to perform If the system does not recognize the DECT module these buttons do not appear Refer to Before you start on page 47 On the first page General specify the DECT module information and the base station that you want to turn on to allow handset subscription If you choose None then handset subscription for all base stations is turned off Click the Next button to move to the next page On the second page determine which DNs will be assigned to handsets Click the Next button to move to the third page On the third page check the summary which includes list of the DNs you selected Click the Apply button on
13. Incoming plans Intemal NUMD s diceseisseaa sodaaaeas wren aRaO 90 Local Dialing LIS ceri cccctegetacketerenereeeisdeaoesed eens 90 Wireless Management menu 00 0c eee eee ees 91 Witeless Topology MENU cpneoretenGhee nes titrer detr eewere aud 91 Wireless Resources Menu 0 0c eee eee eee 92 Telephony Management menu 2 000 eee eee eee 93 Wireless Management menu 2 0 cece eee ees 93 Wireless Resources Menu 0 0c eee eee eens 94 Wireless Resources MENU oiscneusneeesadaeneeeasws kerit aes 94 Base SAtiOnSCIGSN g2c che ee Gee deeb eee bese ease niceees oulews 95 Wireless Mobiles Menu 644 s 000s seh bebe ieee eden eben eens 97 Display Mobiles Screen 2ccssctcascieeeiavee bee eneenkeeeeeen 97 Create mobil TOCOId cscccieeiieeee dawn iba eee ede asmeed sewn 98 Telephony Management menu 2 000 eee eee eee 99 Extension Data MENU scrrirerscertaernieee iii eera N aaea 99 Extension Characteristics menu usss 0000 e eee eee 99 Handset record paga T cc skws kt deeded ceed coheed age AEN 100 Handset record Page 2 iascictveres beeen ee eee didir eraka tea 100 Handset record page 3 esincseees epee teeicdaeaseeaseeaaey eens 101 Maintenance Tools MONU so400 herr ibed eaeads bese une enabeew ee 104 Backup and Restore Utility screen 00 cee ee ee 105 Scheduling a backup onetime 0000 cece eee 106 Backup and Restore Utility screen 00
14. Manager DECT Mobile Recording Handset Subscription Wizard Use this wizard to turn on a base station to allow handset subscription You can also use this wizard to turn off mobile recording when you have completed the handset subscriptions Note When one base station is set to on then all other base stations are off gt Do not use this wizard until all other DECT module parameters are set This section contains e Before you start on page 63 e Filling out the Mobile Recording Handset Subscription Wizard on page 64 Before you start You need to know the following information before you run this wizard e What is the system password Password Default insta e Which base station do you want to enable to allow terminal base station subscription 6 0 6 1 6 2 6 3 Refer to Identifying base stations on page 94 for more information 7 0 7 1 7 2 7 3 about numbering Note Pick the base station that is in the most convenient proximity to where the handsets will be subscribed DECT Installation and Maintenance Guide 64 Chapter 5 Subscribing DECT cordless handsets Filling out the Mobile Recording Handset Subscription Wizard Follow these steps to use the wizard 1 N oO f On the first page of the Unified Manager click the Wizards button A new page appears displaying all the wizards that can be used for the Unified Manager You will be prompted to enter a
15. RNIS 202 On Adaptation synchronizer External antennas Three kinds of external antennas can be added e The MA431X23 is omnidirectional with an extension cord e The MA431X24 is omnidirectional with an extension cord e The MA821X12 is bidirectional with a 50 cm cable The HT6176A is an adapter for outdoor antennas Warning Do not add any longer cables to the MA821X12 or the gain and receptivity will suffer Place this antenna as close to the base station as possible DECT Installation and Maintenance Guide 24 Chapter 1 DECT system overview and requirements The MA431X23 and X24 antennas can be installed further from the base station Ensure that the coaxial cables linking the antennas with the base stations provide low attenuation The following figure illustrates two configurations Figure 4 Antenna configurations Internal antenna External antenna gts The internal antenna incorporates an MMS connector 1 one coaxial cable KX21 2 and the radiating element 3 The antenna gain is 2 dBi The external antenna is connected via a cord 4 5 6 which incorporates an MMS male connector 4 coaxial cable KX21 5 and a TNC female connector 6 The manufacturer specifies losses of less than the guaranteed dB value Losses are actually of the order of 0 7 dB at 2 GHz The extension cord conveying the signal to the antenna incorporates a TNC male connector 7 low loss coaxial RG58cu
16. The DECT parameters screen appears Figure 36 DECT parameters screen PARI VALUE 0 XXXXXXXXX RANDOM VAL RECORDED Wi vicccssestarszeesees RS VAL RECORDED S boeren DIR BEGINNING ASSIGNED TO PLL 999 5 Type lt CTRL j gt three times to return to the Telephony Management screen DECT Installation and Maintenance Guide 86 Chapter 7 Programming numbering plans and base stations Telephony Management Use the Telephony Management menus in the main screen to manage the base stations handsets and external trunks Refer to the following figure Figure 37 Telephony Management menu EXTENSION DATA EXTERNAL TRUNK DATA NUMBERING PLAN OPERATOR MANAGEMENT CALL DISTRIBUTION MANAGEMENT CALENDAR MANAGEMENT PARAMETER MANAGEMENT WIRELESS MANAGEMENT ON Oa FWHNDN ENTER YOUR CHOICE This section describes how to management the various numbering plans The Business Communications Manager and DECT module dialing plan and call routing must be compatible to allow full service to the DECT handsets Do not change any DECT settings unless you are familiar with the Business Communications Manager number plan This section includes the following information e Outgoing Numbering Plan on page 87 e User Numbering Plan on page 88 e Incoming Call Numbering Plan on page 89 P0606013 02 Chapter 7 Programming numbering plans and base stations 87 Outgoing Numbering Plan The list accessed with this procedur
17. a oPaws 27 DE Coll POWs ore t a deh bc ae One Mass Loe e dae ees 27 DECT programming OVErViEW 2 2 ccccceeecc ewe craki artirir taritari 28 DECT interface cOommMAnNdS 26 cc 4acce dade cASee ees e oie Ei 28 Numbering panyak casa Pincus epee ee eGeawenanies read tebicadte Gis 29 Business Communications Manager requirements 0000 cee ee eee 29 Checking the System Region 0 00 eee eee 30 Chapter 2 Installing the DECT media bay module 2 200eeeeeeeeeee 31 Setting the DIP switches 2 4 2 2s lt esceeseeneeceae seen seemed ceed aE REEERE 32 installing the DECT MOU cicero bade ee eee eK ode ees 34 Restoring ihe System 22 cceei eee e eee ee ben eide een ee deme CERRY ew ee 35 Chapter 3 Configuring the DECT module 2 00e cece e eee ee eens 37 Process overview Identify and configure the DECT Module 38 Confirming the DECT module 2 00 cceerieereceeer been tbbeet istiot bks sade 39 DECT Installation and Maintenance Guide 6 Contents Configuring the module for law sisar prsa dec saeueeaeeve ek ean eee CGabes REAS 40 Petite VOU Sih oot Sead EE tee ee deeb ee Ran seed CRRA RASS 40 Setting up the DECT file for upload 2 2 2 0 0 00 eee 41 Resetting the module to default values 0000 00 e eee 42 Checking the Unified Manager handset DNs 00000 cee eee eee 43 Seting Up ihe handse cacucsaceisdaseg Heke ee RES RO Re ee ese Rueben aee lt 44 Standalone MANGCE cp
18. allows calls through this line pool This line pool can be deleted and other pools added depending on your requirements Since the DECT handset does not have any line buttons the user needs to know the line pool access codes or destination code that accesses any lines and line pools that are assigned to the handset record Follow these steps to assign a line pool to the handset record Open the Unified Manager On the navigation tree click BCM Services Telephony Services System DNs All ISDN DECT DNs DN where DN is the DN of the DECT handset Ensure you have a line pool set up that you want to use Click Line Pool Access and click the Add button at the top of the column Click the line pool you want the handset to use to make and receive calls O a A Q Repeat as necessary Assigning target lines If you want the handset to receive incoming calls dialed using the handset DN set up a target line for the handset If you want the user to only receive calls on the handset set up a target line and no other lines for the telephone Note If you do not want the user to be able to dial out at all ensure that no other lines or line pools are assigned to the handset DECT Installation and Maintenance Guide 46 Chapter 3 Configuring the DECT module N Oo oO FPF WO ND 10 11 12 13 Open the Unified Manager On the navigation tree click BCM Services Telephony Services Lines Target Lines Click a targ
19. cable 8 and N male connector 9 The antenna 11 is secured to the extension cord using N female connector 10 The losses generated by this extension cord are summarized in the following table Table 3 Generated losses with extension cord added Element Losses at Frequency Estimated losses RG58cu 0 65dB m at 2GHz TNC 0 2 dB at 9GHz 0 1 dB N 0 15 dB at 10GHz 0 1 dB The maximum length of the extension cord is 2 8 meters The MA432X23 external antenna with an extension cord performs approximately in the same way as an internal antenna except for the polarization diversity The MA432X74 provides a 2 dB gain compared to the internal antenna P0606013 02 Chapter 1 DECT system overview and requirements 25 Specifications for DECT radio base stations This section describes the radio base station specifications The following figure shows the base station with the top cover removed Figure 5 Inside the DECT radio base station Internal antennas The following specifications apply to DECT radio base stations frequency band number of radio channels transmission power instantaneous throughput of the channel signaling channel throughput D channel between the module and the base station antenna type coverage range radio base station operating temperature number of simultaneous calls per radio base station base station synchronization 1880 1900 MHz 8 250
20. maintaining the Business Communications Manager equipment The book includes descriptions of the available modules e Programming Operations Guide describes how to program the Business Communications Manager equipment e If your Business Communications Manager has an internal voice mail system refer to the documents specific to your system for setting up voice mail for your DECT handsets If your system is part of a network connected to a Meridian system voice mail refer to the Meridian voice mail documentation DECT Installation and Maintenance Guide 16 Preface P0606013 02 17 Chapter 1 DECT system overview and requirements The DECT system provides the Business Communications Manager with the ability to connect cordless telephones to the system for use within the local area There are specific Business Communications Manager profiles that can use this equipment Refer to Checking the System Region on page 30 Other profiles are for countries that have other technology for this purpose Warning Do not attempt to change a region setting on an active system This can cause the system to reset and lose data This chapter describes the DECT system components and provides an overview of the installation process It also includes instructions for ensuring that your Business Communications Manager is set to the correct profile to accept and work with the DECT equipment The information in this section inc
21. month on the following day s e g 2 16 30 C Weekly on the following day s l Monday l Tuesday l Wednesday Thursday l Friday l Saturday l Sunday e Please enter a time HEMM in 24hr format Please enter your DECT Installer password Schedule a DECT Time Synchronisation 4 If there is no currently scheduled time synchronisation scheduled top frame fill out the fields to indicate when you want time synchronisation to occur for the DECT module P0606013 02 Chapter 3 Configuring the DECT module 51 5 Beside Please enter your DECT installer Password The default password is insta 6 Click on the Schedule a DECT Time Synchronisation button DECT Installation and Maintenance Guide 52 Chapter 3 Configuring the DECT module P0606013 02 53 Chapter 4 Installing the DECT base station This chapter describes how to install the DECT base station according to the deployment site plan Ensure that you have a complete deployment and site plan before you attempt to install the base stations Installing base station hardware This section describes how to install the base station hardware Use only qualified personnel to install or maintain the DECT radio base stations Special considerations There are a number of considerations you need to take into account before you install a base station Base stations must be positioned exactly where indicated on the site mapping
22. page 38 e Confirming the DECT module on page 39 e Configuring the module for u law on page 40 e Checking the Unified Manager handset DNs on page 43 e Setting up the handsets on page 44 e About the DECT Wizards on page 47 DECT Installation and Maintenance Guide 38 Chapter 3 Configuring the DECT module Process overview Identify and configure the DECT Module The following figure describes the steps you need to take to identify and configure the DECT module Figure 11 Process for identifying and configuring the DECT module P0606013 02 Chapter 3 Configuring the DECT module 39 Confirming the DECT module After the DECT module has been installed and the system has rebooted you must identify the module to the Business Communications Manager system Use this procedure to ensure the system recognizes the module type ON Oa RAON On the navigation tree click the key beside Resources Click on Media Bay Modules Click on the Bus number for the DECT module Ensure that Programmed Bus Type is set to Trunk Module Click the key beside Modules on Bus Click on Module 1 Ensure that Module Type is set to DECT If you made changes to any of the module settings do the following otherwise continue with step 9 a b c d Click on the DECT module Bus On the top menu under Configuration choose Disable On the message box click OK On the top menu under Configuration
23. possible to the base station Remotely site the other two antennas P N MA431X23 and P N MA431 X24 For more information please refer to the installation manual provided with the connecting kit for outdoor antennas Attaching external antennas to the base station This section describes the steps for attaching the cables from an external antenna to the antenna ports on a base station 1 Remove two internal antenna cables by sliding them up and away from the connectors on the board 2 Remove the black antenna plate Refer to the following figure Figure 19 Removing the internal antenna plate Antenna ra DECT Installation and Maintenance Guide 60 Chapter 4 Installing the DECT base station 3 Secure cables to external antenna connectors ANT1 and ANT2 Use ANT1 if there is only one antenna Connect the external BNC connector for each antenna Slide the cover back onto the back panel of the base station Refer to External antenna settings on page 81 to configure the DECT module to access the external antennas P0606013 02 61 Chapter 5 Subscribing DECT cordless handsets This chapter describes how to subscribe the cordless handsets Subscription allows the handset to communicate with the DECT system You must have at least one active radio base station to complete the subscription procedure Note These steps are specific to the C4010 and C4020 handsets However all brands of handsets have a s
24. simultaneous key presses i e lt ENTER gt or lt CTRL j gt Acronyms This guide uses the following acronyms AC ADPCM ARI BRI DECT DID DSAA DTM EIC FPN FPS ISDN LAL LED MWI Authentication code Adaptive differential pulse code modulation Access right identity Basic rate interface module Digital enhanced cordless telecommunications or Digital European cordless telephone Direct inward dial DECT standard authentication algorithm Digital trunk module Equipment installation code Fixed part number and fixed part sub number Integrated services digital network Location area level Light emitting diode Message waiting indicator P0606013 02 Preface 15 PARI PARK PARK y PBX PLI PSTN RFPI RSSI SARI TCM WAN Primary access right identity Portable access right key PARK with PLI y Private branch exchange Park length indicator Public switched telephone network Radio fixed park identity Radio signal strength indicator Secondary ARI Time compressor multiplexor Wide area network Related Publications For more information about the Business Communications Manager server and related media bay modules extension equipment and the applications and software on the system refer to the following publications which are located on the CD that came with your Business Communications Manager system or upgrade e Installation and Maintenance Guide describes the process of installing and
25. the Wizard will fail Note If you want to identify the handsets with the CO line number assigned to them enter this number in the Name field for the DN record assigned to that handset DECT Installation and Maintenance Guide 44 Chapter 3 Configuring the DECT module To check the handset records in the Unified Manager follow these steps ON OORA WO Open the Unified Manager From the menu click BCM Services Telephony Services System DNs All ISDN DECT DNs Click on the DN number you want to assign to the handset Under the DN number click General When the General screen appears ensure that the DN Type displays ISDN and DECT Repeat for all handset DNs Refer to Setting up the handsets on page 44 for information about setting up the DN records When the records are set up run the DECT Configuration wizard Refer to Using the Configuration Wizard on page 49 The configuration wizard also sets up the system to start subscribing handsets To turn off handset subscription mobile recording run the DECT Mobile Recording Handset Subscription wizard Refer to DECT Mobile Recording Handset Subscription Wizard on page 63 Check the DNs against the DECT module DNs Refer to Listing mobiles handsets on page 97 Setting up the handsets How you want to use the DECT handset will determine how you set up the handset DN record This section describes the ways the handsets can be used
26. the wall Ground yourself with an antistatic grounding strap before performing procedures inside the base station housing 1 Locate the base stations according to the site survey and deployment information Position the base stations at the exact point determined by the deployment survey Moving the base station by one or two meters can harm transmission and reception 2 Slide the cover of the base station upwards then pull it away from the back panel The following figure shows the base station without the cover Figure 16 Base station with cover pulled away Screw holes on base station 3 Screw the back panel of the radio base station to the wall e Use two 3 5 x 25 mm wood screws with rawplugs Insert the screws through the two holes located at the top end of the back plane of the base station e Install base stations vertically Provide the required 5 cm 2 in clearance around the module for subsequent maintenance operations as necessary P0606013 02 Chapter 4 Installing the DECT base station 55 Base station connections Avoid sources of interference Machines and wires can cause interference Use the information in the following table as a guide for laying out the Business Communications Manager cable to minimize the interference Table 8 Possible causes of interference Offices Common areas Interference source Power cables total Fluorescent tubes Neon signs high Power cables total pa
27. these features is the same as for other Business Communications Manager telephones with these features Refer to the Business Communications Manager Programming Operations Guide for instructions Refer to the handset user manual for instructions on how to use the features P0606013 02 Chapter 3 Configuring the DECT module 47 About the DECT Wizards These wizards will lead you through the necessary procedures to configure your DECT module and set up the module for subscribing the handsets If you need to change any of these settings after the wizards are run refer to the specific procedure described in the following sections e Understanding the DECT Configuration Wizard on page 47 e Before you start on page 47 e Using the Configuration Wizard on page 49 e Setting up the module Time Synch on page 50 e DECT Mobile Recording Handset Subscription Wizard on page 63 Understanding the DECT Configuration Wizard Use this wizard to perform the initial configuration of a DECT module and to set up a base station to allow handsets to be subscribed to the system The wizard collects current information about the DECT settings from the Business Communications Manager and sends them to the DECT module None of this information displays on the screen except for the ISDN or DECT DNs Warning Use this wizard ONLY for initial configuration as it wipes out any previous DECT module information To en
28. to directions 119 access to extensions 119 acronyms 14 add mobile 120 a law setting module to mu law 40 answer DN 120 antenna losses 24 antennas attaching external connections 59 base station 58 bi directional 59 BNC connector 60 cables 24 diagram 24 extension cord 24 external 23 internal 23 omni directional 25 antistatic grounding strap 54 attenuation 55 back panel 54 backup 105 backup see also BRU base station antennas 58 area covered 22 back panel 54 cable length 21 co located stations 53 connect external antennas 59 connecting 57 declaring base station 66 default 66 definition screen 70 95 description detailed description 22 disable 28 environmental specifications 26 equipment numbers 70 erase 122 extension bracket 53 firmware check 57 first station distance 21 grounding 54 identifying 94 install on a wall 54 installation considerations 53 interface settings 95 interference 55 internal antennas 22 LED status 58 Mobile Recording wizard 63 mounting kit 53 outdoors 53 overlapping 26 power supply base station 26 range 25 removing the cover 54 reset DECT interface 67 RJ45 connector 22 see also radio base stations signal processing 26 simultaneous calls 25 specifications 25 switches 23 telephony management 86 testing system 71 troubleshooting communication 71 unsubscribing the handset 122 wireless management 91 base station allocation 119 base station busy indicator 124 base s
29. 0ce scene ee eee 61 Process map subscribing the handsets 0 eee e eee eee eae 62 Base station recording Status 1 cc ka bea se bee a ebb ede bbe beds deeinaeeeweeds 63 DECT Mobile Recording Handset Subscription Wizard 63 Bet YOU SIAM ccc coat carne See S eR HTS ORE PERE CARE O REDE SERERE 63 Filling out the Mobile Recording Handset Subscription Wizard 64 TURING ON MODILE recording 266574 iai Fhe eke Goede noses awd kd ROS RR KS 64 Subscribing DECT cordless handsets 6 00646 s besos beeen ea ee rede ae sailed es 65 Handset NOS isisi konii eee tees A E SeeES ead s 65 Subseribing A MANGSEl sacs poet Reet eeediened het ther ere eee arsine 66 Resetting the base Stalin 20ce ck eacseeicteeee ee eer aeaetanteanax vant 67 Ghecking handset SlatUS 426d ebewewatakideree bus ae ern cess Er TEEN 68 Confirming base station readiness 0 0 c cee eee 69 P0606013 02 Contents 7 POMS sca olor iakinen keea e ew ten bees eet ere ma bia ees 71 Handset system features 2 0 cc ees 71 Ut OURS bhaste pew ieee PRUE SLE TERE SEAL eee PORE eR Saas 72 Message Waiting Indicator MWI 000000 e eee tee 72 Programming the MWI lamp button 2 2 24 c cece eee Weed Sou e ees 73 TO OUS cp hene Eun dhchheet aioe heat cum aea 73 CalFPioi pogam eere seier et e n a daa wader EE 73 AUIS NSWeNISSUGS 6 ocu eae Age nR eee naw 73 Receiving a page icccce der ecGat vate tee Oe etek eae ene Pam e
30. 1 user dials 0 operator 5 5 user dials a five digit extension starting with 5 50000 to 59999 Note This list excludes the DN range for the DECT handsets Figure 40 DECT directory numbers SPECIFIC NUMBERS 1 Oly ean 2 OU eos ee 3 S e 6 Press lt CTRL j gt to return to the Users Number Plan User Numbering Plan The User numbering plan lists the range of handset extensions This list provides handset to handset access on the network Follow these steps to add or change the User Numbering Plan entries 1 On the User Numbering Plan menu type 1 lt RETURN gt Access to Extensions The Local Dialing list appears Figure 41 Local Dialing List NUMBER OF DIGITS 3 NUMBER OF DIGITS TO DELETE 0 RANGE 1 597 9 RANGE 2 66 1 RANGE 3 620 4 etc 2 Ensure that Number of Digits field entry corresponds to the DN length used by your Business Communications Manager system a To change the number delete the current Number of Digits entry using the lt Delete gt key on your keyboard b Enter the new number then press lt RETURN gt 3 Range 1 12 enter the ranges of handset extensions This allows you to access other handsets on the network from your handset a Delete any existing range numbers if they are incorrect b Add the new range s of DNs 597 624 P0606013 02 Chapter 7 Programming numbering plans and base stations 89 Syntax The syntax you use to enter numbers depends on the entry in th
31. 2 c eee eee 107 Backup and Restore Utility restore screen 000000 107 Backup and Restore Utility screen 00 0 eee eee 108 Backup and Restore Utility schedule screen 000 108 PGI a bAaD eV oN Rae ee ED hae oe Cad 109 Services list for DECT Maintenance Console 5 110 DECT Maintenance Console and Alarm Monitor 111 DECT Maintenance Console and Alarm Monitor 112 AIAN Baer 65244 ie aee enw edeua eke eles soRREe eee 113 P0606013 02 11 Tables Table 1 Hardware components of the DECT system 0 005 18 Table 2 Parts of the DECT radio base station configurations 22 Table 3 Generated losses with extension cord added 0005 24 Table 4 DECT interface commands 2 ki 2 ccnawe ved acaeiwvedsdeesewads 28 Table 5 Numbering plan syntax 6 c60s0e0e ee see ee eee eee beeen eens 29 Table 6 DECT switch satinga oi isos one s Sos dee eincgea dontetayiw tees 33 Table 7 ee SONNNS cr seed honedsoRreaente Seat iee onset Rwaeeaess 33 Table 8 Possible causes of interference 00 cece eee eee 55 Table 9 Cable lengths and resistances 0 000 cece eee eens 56 Table 10 Base station LED conditions cs ccccacaravenicncasce age esnkenn ene 58 Table 11 Edema antennas e454 o0oeeee karesa rede op eGG A a ead eas 59 Table 12 Troubleshooting the preliminary operations 4 71 Table 1
32. 24 TYPE DECT DECT DECT DECT DECT REC no no no no no MODEL PID 2 Note which extension numbers are listed 3 Press lt CTRL j gt to return to the Wireless Mobile menu DECT Installation and Maintenance Guide 98 Chapter 8 Programming DECT handset records Identifying handsets When you need to identify a mobile or change the extension number DN follow these steps i Warning Mobile Recording Allowed must only be set to YES while you subscribe new handsets You can also use the DECT Mobile Recording wizard to perform this operation Refer to DECT Mobile Recording Handset Subscription Wizard on page 63 Go to the Base station record and ensure that Mobile Recording Allowed is setto YES Refer to Identifying base stations on page 94 On the Wireless Mobile menu type 1 lt ENTER gt The Create Mobile record appears Figure 55 Create mobile record O a A OQ DIRECTORY NUMBER handset DN WIRELESS TYPE DECT REFERENCE CELL cell name DIRECTORY OF EMERGENCY EXTENSIONG Enter or change a handset DN Press lt CTRL j gt to save the change Repeat steps 2 and 3 for all the handset DNs you need to enter Return to the base station record and ensure that e Status box reads In service e Mobile Recording Allowed is set to No i Warning This entry must be set to NO to prevent illegal entry of unauthorized handsets 7 Exit from the Launch Maintenance Cons
33. 3 Identifying cell trunk and base station assignments 84 Table 14 Identify the outgoing and incoming numbering codes for your system 84 Taba t95 DECT ceases cccacacecatesadeducaesaee erodes pees nkebakeee 89 Table 16 Status options for DECT services 0 cc eee es 110 Table 17 Possible status settings 0 265 os 00lsse keno seeds cane d dues 111 Table 18 Possible Status setings 42occi0kksaeteassdeianes edhe sanbiew as 112 Table 19 Base station handset troubleshooting 000e ee eaee 113 WEBIE 2D SVS a sick cot teak ued ae e bd hie Gl eee gee Sea 114 Table 21 Test mode icon definitions 00ers 124 DECT Installation and Maintenance Guide 12 Tables P0606013 02 13 Preface This guide describes how to install and initialize a DECT system Information in these sections explain e how to set up and operate the DECT media bay module e how to set up and operate the radio base stations e how to subscribe the cordless handsets to the system To use this guide you must e bea Nortel Networks installer with Business Communications Manager certification e know basic Nortel Networks terminology e have a working Business Communications Manager system that is compatible with the DECT application Symbols Used in this Guide This guide uses symbols to draw your attention to important information The following symbols appear in this guide Note Note Symbol B
34. CT interface which corresponds to an available power of 4 W at 48V The radio base station can also be powered using a local a c d c mains power supply unit PN 840 B Use a local supply unit for no more than two radio base stations in any given cell Description of the connection DECT base stations connect to DECT media bay modules using a cable containing two twisted pairs This cable connects to RJ45 connectors on the components The connection at the DECT position corresponds to an equipment number on the two cards on the DECT module that control the base station interaction If you assign specific base stations to equipment numbers you must ensure that base station is connected to the appropriate RJ45 jack on the DECT module P0606013 02 Chapter 1 DECT system overview and requirements 27 DECT cordless handsets Check for small metal objects in the DECT Handset earpiece mouthpiece before using the handset Do not store or locate flammable liquids gases or explosive materials in the same compartment or vicinity as the cordless handset its parts or accessories This section describes the features provided by the C4010 and C4020 cordless handsets These handsets were developed to work with DECT systems Other cordless handsets can be used with the DECT system The system features available to other handsets depends on how the handset is configured and how compatible it is with the signals transmitted from the DE
35. CT module As well some features such as call display also require the proper line configurations at both the local and telco end of the line Site configurations Nortel Networks provides one PARI number on the DECT module that all the base stations share Access is authorized by matching the PARI number and the PARK number registered in the Other multi site configurations DECT call paths The DECT module provides a telephony path separate from the Business Communication Manager system This means there are three possible paths for a call to take A DECT handset to handset call is routed from the calling handset through the DECT module C8 interface into the receiving handset A DECT handset to Business Communications Manager set call is routed from the calling handset into the C8 interface and into the Business Communications Manager The Business Communications Manager then routes the call through the appropriate station module to the receiving set A DECT handset to external call is routed from the calling handset into the C8 interface and into the Business Communications Manager The Business Communications Manager then routes the call through the appropriate trunk module out to the public network This is the same route a call from a DECT handset to a set on a private network would use The difference is that the user enters a different destination code If a DECT handset transfers a call the DECT C8 processes the transfer and c
36. Detailed configuration information is contained in the Business Communications Manager Programming Operations Guide The DECT cordless handsets either can be set to ring in tandem with a stationary set or configured to act as stand alone sets As well the handsets can be configured as target lines to accept direct inward dial DID calls This following sections explain the Unified Manager settings required for each type of scenario Stand alone handset on page 45 Assigning handsets to fixed telephone DNs on page 46 Handset feature programming on page 46 P0606013 02 Chapter 3 Configuring the DECT module 45 Stand alone handset A stand alone set can be configured to only receive calls or to both send and receive calls internally or externally Internal calls The DECT interface comes with a set of default DNs After the handsets are registered to these DNs and the DNs are activated the handsets can be used to make calls between sets After the DECT handset DNs are added to the Unified Manager the handsets can be used to make and receive calls internal to the Unified Manager system External calls The handset can be configured to have full send and receive capability to the public switched telephone network PSTN or by using a target line can be configured to receive calls only Assigning routes or lines The Unified Manager automatically assigns all DNs with the default Pool A This automatically
37. GEMENT CARD MANAGEMENT RAM MESSAGE RECORDING TERMINAL MANAGEMENT PASSWORD MANAGEMENT PARAMETER MANAGEMENT SOFTWARE LOCK MANAGEMENT INTEGR BUFFER MANAGEMENT ON Oa RWN ENTER YOUR CHOICE DECT and handset passwords You can control the access to the DECT program using passwords The system default password is insta You can add change or delete the password as required 1 On the system management screen type 5 lt RETURN gt The Password Management screen appears Figure 29 Password Management menu MANAGEMENT PASSWORD READ PROTECTED WRITE PROTECTED DONNE LAST ACCESS ON AT 01 01 80 00 00 READ NORMAL WRITE NORMAL DONNE ADMINISTRATION PASSWORD READ CHARGE COUNTER LOG RESET SUIVI LAST ACCESS ON AT 01 01 80 00 00 READ CHARGE COUNTER RESET SUIVI INSTALLER PASSWORD INSTA LAST ACCESS ON AT 31 10 00 14 27 PASSWORD RECORD MOBILE 12345 DECT Installation and Maintenance Guide 80 Chapter 6 Programming DECT module defaults On the Installer Password line enter a new password or leave it blank On the Password Record Mobile line enter a registration number This number is used as part of the registration key for the handset 4 Press lt CTRL j gt to return to the System Management menu Note If you change the DECT Administrator password you must delete the scheduled time synch task To delete the task click the Schedule link on the BRU window to display the task then click the Delete but
38. KING ALLOWED YES UNLOCKING ALLOWED YES USER MOBILE RECORDING YES PICK UP PROTECTION NO NIGHT CATEGORY OVERRIDE YES 8 Ensure that Access To Route TONSTAR is set to YES P0606013 02 Chapter 8 Programming DECT handset records 101 9 Use lt ESC m gt to navigate to the third page which shows the External forwarded allowed field Figure 61 Handset record page 3 CALL FORWARDING PROTECTION NO DYNAMIC PROTECTION YES DO NOT DISTURB ALLOWED YES INTRUSION ALLOWED YES INTRUSION ACCEPTED YES PRE EMPTIVE REROUTING TO VOICE MAIL NO USE OF DISA FUNCTION NO CALL WAITING ACCEPT AND BEEP RETURN TO CONSOLE ON SPEC TIME OUT NO EXTERNAL FORWARDING ALLOWED YES ASSISTANT FORWARDING ALLOWED YES SPEAKER PAGING YES ID SENT TO PUBLIC NETWORK A D ID SENT TO PRIVATE NETWORK A D ID SENT CAN BE MODIF FOR EACH CALL NO 10 Ensure the External forwarding allowed is set to YES 11 Exit to the Unified Manager DECT Installation and Maintenance Guide 102 Chapter 8 Programming DECT handset records P0606013 02 103 Chapter 9 Maintaining and upgrading DECT software This chapter describes the backup and restore portion of the DECT Tools which are located under the Unified Manager first page Maintenance button or under the BRU menu within the Unified Manager application This section includes the following information e Accessing the BRU screen Unified Manager menu on page 103 e Accessing the BRU screen DEC
39. KUP EE C Perform the backup now Schedule the backup Daily or Weekly schedule choose one or more days of the week C Once C Weekly Monthly DAY OF THE WEEK MON TUE WED THUR FRI sat SUN TIME HH2 amp MIH 11 Joo Monthly schedule SCHEDULE THE BACKUP Backup Action C Perform the backup now Schedule the backup C Once Daily C Weekly EVERY 28 DAY OF EACH MONTH TIME HH24 MIH fit for SCHEDULE THE BACKUP P0606013 02 Chapter 9 Maintaining and upgrading DECT software 107 Restoring DECT data This procedure disrupts service to DECT handsets since it replaces whatever DECT data is currently on the Business Communications Manager The following procedure describes how to restore data that you have archived 1 Open the BRU screen Refer to Accessing the BRU screen Unified Manager menu on page 103 or Accessing the BRU screen DECT Tools menu on page 104 The backup screen appears Figure 65 Backup and Restore Utility screen RESTORE SCHEDULE Backup Location Backup Action E VOLUME Perform the backup now C Schedule the backup s C Once Daily C Weekly C Monthly DATE DD MM Y 10 6 2003 TIME HH24 MIH START BACKUP 2 Click on the Restore tab to bring up the restore screen Figure 66 Backup and Restore Utility restore screen BACKUP RESTORE SCHEDULE Restore Location Restore Options E VOLUME _VOLUME_
40. ONGS TO TRUNK GROUP Trunk Group Name MOBILE RECORDING ALLOWED NO FRAME TS 0 511 AFFECTATION 111111111111 TS NO MODIFICATION z 0 gt 9 FREQUENCY ALLOCATION 111111111111 FREQUENCY NO MODIF 3 ANTENNA SELECTION AUTOMATIC SYNCHRONIZATION VIA BIT FRAME S DISTANCE FROM MASTER BS D lt 100 METERS TYPE OF BUS SHORT 4 Scroll down to the Antenna Selection field and change the setting to ANTENNA 1 or ANTENNA 2 5 Press lt CTRL v gt to return to the main menu P0606013 02 83 Chapter 7 Programming numbering plans and base stations This chapter describes the DECT interface menus that define how the DECT will handle calls through the base station If you ran the DECT Configuration wizard this information is automatically configured This section describes how to check each setting using the Maintenance Console The following information is included in this section e Planning your DECT settings on page 84 e Setting DECT PARI values on page 85 e Telephony Management on page 86 e Wireless Management on page 91 The following figure provides an overview of the steps required Figure 33 DECT interface trunk and cell management DECT Installation and Maintenance Guide 84 Chapter 7 Programming numbering plans and base stations Planning your DECT settings To plan what you need to enter refer to your DECT deployment plan You also require access to the Business Communications Manager in
41. Part No P0606013 02 Business Communications Manager version 3 5 software DECT Installation and Maintenance Guide NORTEL NETWORKS 2 Copyright 2003 Nortel Networks All rights reserved September 2003 The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks NA Inc Trademarks NORTEL NETWORKS is a trademark of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners DECT regulatory information The CE Marking on this equipment indicates compliance with the following This device conforms to Directive 1999 5 EC on Radio V Equipment and Telecommunications Terminal Equipment as adopted by the European Parliament And Of The Council This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Hereby Nortel Networks declares that Enterprise Edge Business Communications Manager Model No NT7B10x
42. RS ONODOa FWOHND REMOTE MAINTENANCE MODEM NUMBER i sas OPERATOR CALL 2 2 nanan nae CALL NUMBER OF TEST DEVICE 3 Ensure that the number in the Number of Digits field is the same as the DN length entered in your Business Communications Manager and the DECT local dialing list Figure 44 Local Dialing List NUMBER OF DIGITS 3 NUMBER OF DIGITS TO DELETE 0 RANGE 1 597 9 RANGE 2 66 1 RANGE 3 620 4 etc 4 Press lt CTRL j gt until you return to the Telephony menu P0606013 02 Chapter 7 Programming numbering plans and base stations 91 Wireless Management Manage the cells and virtual trunks through the Telephony Management Wireless Management Topology menu This section contains the following information e Cell names on page 91 e Managing Logical Trunks on page 92 Cell names Each base station is part of a cell Use this procedure to identify the cells in your system 1 At the main menu type 1 lt ENTER gt 2 On the Telephony Management screen type 8 lt Enter gt to access the Wireless Management menu The Wireless Management menu appears Figure 45 Wireless Management menu 1 TOPOLOGY 2 RESOURCES 3 MOBILES ENTER YOUR CHOICE 3 At the Wireless Management menu type 1 lt ENTER gt The Wireless Topology menu appears Figure 46 Wireless Topology menu 1 NAMES OF CELLS 2 DECT PARAMETERS ENTER YOUR CHOICE On the Wireless Topology menu type 1 lt ENTER gt to access the Nam
43. Restore only ifthe BCM version and the backup version Select BCM Components are the same Apache Configuration Restore even ifthe BCM version and the backup version Archlog Settings are different Backup and Restore Utility DECT OAM START RESTORE 3 Under Backup Location ensure the correct path is specified to your backup data If not click the Volume button and change the path on the resulting screen DECT Installation and Maintenance Guide 108 Chapter 9 Maintaining and upgrading DECT software Under Select BCM Component s select BCM Version Compare Under Restore Options select the radio button to either restore the files only if they are different or to restore the files regardless of how they compare to the system version 6 Click on the START RESTORE button Viewing the backup restore schedule If you have scheduled backups or restores for future dates you can check the scheduling The following procedure describes how to restore data that you have archived 1 Open the BRU screen Refer to Accessing the BRU screen Unified Manager menu on page 103 or Accessing the BRU screen DECT Tools menu on page 104 The backup screen appears Figure 67 Backup and Restore Utility screen RESTORE SCHEDULE Backup Location Backup Action E VOLUME Perform the backup now C Schedule the backup C Dai C C Select BCM Components Once Daily Weekly Monthly figuration DATE DD MM YYYY
44. T Tools menu on page 104 e Backup and Restore DECT module data on page 105 Accessing the BRU screen Unified Manager menu Note You must use Microsoft Internet Explorer 5 5 or higher to use the BRU Utility gt 1 Start the Unified Manager 2 Do the following to check that the correct DECT module is selected a On the navigation tree click the Resources key b Click on DECT c Onthe Maintenance Selection tab confirm the module name or select the correct module At the top of the navigation tree click on BCM Under Tools click on BRU At the prompt enter the user name and password for the supervisor account Note The supervisor account user name and password are the user name and password you used to access the Unified Manager This password must have administrative privileges A new window appears 6 Refer to each section for specific instructions about what to do next DECT Installation and Maintenance Guide 104 Chapter 9 Maintaining and upgrading DECT software Accessing the BRU screen DECT Tools menu Note You must use Microsoft Internet Explorer 5 0 or higher to use the BRU Utility gt 1 Start the Unified Manager 2 On the Unified Manager first page click on the Maintenance button Maintenance Product Maintenance and Support 3 On the left menu of the maintenance site click on Maintenance tools The following menu appears Figure 62 Maintenance Tools menu Maintenance Tools
45. T maintenance menu 000 cece eee 78 Figure 28 System Management menu 00000 cece eee ees 79 Figure 29 Password Management menu 2 26 2 000 cee eee ee 79 Figure 30 Parameter Management menu 0 0 02 cee eee eee 80 Figure 31 Wireless Resources Menu 2000 es 81 Figure 32 Base station screen 00 82 Figure 33 DECT interface trunk and cell management 5 83 Figure 34 Wireless Management menu 00 20 eee eee eee eee 85 Figure 35 Wireless Topology menu ec eee eee eee eee 85 Figure 36 DECT parameters screen 000 ccc 85 Figure 37 Telephony Management menu 00 00 eee eee eee ees 86 Figure 38 Numbering Plan M NU i4s22ceceseseardeiegeravosteieeeusees 87 Figure 39 User Numbering Plan MENU osc04c0ees cece ee eee ee seer wee 87 Figure 40 DECT directory numbers 00 c eee eee eee eee 88 DECT Installation and Maintenance Guide 10 Figures Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Ese IAP Ieka sock saterds Her Penne TAE ETTET TT 88 Incoming Call Numbering Planmenu 00 0c e eee eae 89
46. Table 16 Status options for DECT services Field Options Description Startup Determines default behavior for service loading at startup Automatic Services load automatically at startup Manual You need to load the services manually Disabled Feature is disabled Status Running Indicates the service is currently running Start Use this option to start the service on the Business Communications Manager Stop Use this option to close the service on the Business Communications Manager 5 Click the Save button to initiate the status change P0606013 02 Chapter 10 Troubleshooting and Alarm Monitoring 111 Viewing and changing the Maintenance Console status To be able to change settings within the DECT firmware using the Telnet interface the BCM DECT Maintenance Console Module service must be running The following procedure describes the screen that shows you the status of the service 1 In the Unified Manager click on the keys beside BCM and Services 2 Click on DECT so that it is highlighted The Maintenance Console screen appears in the right frame Figure 71 DECT Maintenance Console and Alarm Monitor Maintenance Console Alarm Monitor Maintenance Console Description BCM Dect Maintenance Console Module Version 10 Status Up z TCPPort 5920 3 Change the status as required Refer to the following table for a description of possible status settings Table 17 Possib
47. This document assumes three digit DNs starting with a Start DN of 221 If your system has a different numbering plan adjust the numbering accordingly If you follow a different numbering plan ensure that you update all the DN settings described in Chapter 8 Programming DECT handset records on page 93 Use the following table to note the settings you chose Table 7 Module settngs Module PARI number DS30 channel DIP switch settings Notes DECT Installation and Maintenance Guide 34 Chapter 2 Installing the DECT media bay module Installing the DECT module After you have set the DIP switches you can install the module You need to shut down the system to install the module therefore choose a period when the Business Communications Manager is not busy Remember to warn users that the system will be down for a short period 1 Ensure the Business Communications Manager base unit is properly shut down Danger Failure to follow these steps can result in damage to the system or the module a From the Unified Manager application click System then go to the Logoff menu and click Shutdown For detailed shutdown information refer to the Business Communications Manager Programming and Operations Guide b Disconnect all the cables from the front of the Business Communications Manager base unit and expansion unit if there is one c Disconnect the base unit and expansion u
48. Toll Shared Drive Attach to a shared volume Detach a shared volume Enable Disable BCM Drive Shares System Interaction Execute a command e Schedule a Command to Execute e Schedule a Restart Telnet Session Troubleshooting e IP network troubleshooting e Services amp driver troubleshooting Time Synchromsation Backup Firmware Restore Firmware Firmware Upload Restore Default Co ation ALaw muLaw Companding Scheme Security Upload Certificate and Private Key Miscellaneous Reset Unified Manager Server 4 Click on the appropriate link for the action you want to perform Backup firmware or Restore firmware 5 Refer to each section for specific instructions about what to do next P0606013 02 Chapter 9 Maintaining and upgrading DECT software 105 Backup and Restore DECT module data One of the special features of the DECT system is that part of the processing for the cordless handsets occurs separately through the DECT module software As such this data must be backed up particularly prior to updating the software or before any updates on the Business Communications Manager This section describes the DECT backup and restore procedures e Backing up DECT data on page 105 e Restoring DECT data on page 107 A Warning Perform this procedure during slow periods as it requires system resources Backing up DECT data The following procedure des
49. User Name and Password You must enter an administrator level user name and password A new page appears displaying all the wizards that can be used for the Unified Manager Click on the DECT Mobile Recording Wizard button If the system does not recognize the DECT module the DECT wizard buttons do not appear Refer to Confirming the DECT module on page 39 On the first page enter the system password if there is one Choose the base station you want to turn on for mobile recording handset subscription Click the Next button to move to the next page If the summary is correct click the Apply button Turning off mobile recording When you are finished subscribing the handsets run the wizard again and select None in the Mobile Recording Handset Subscription field to turn mobile recording off P0606013 02 Chapter 5 Subscribing DECT cordless handsets 65 Subscribing DECT cordless handsets The procedure in this section describes how to activate the handset to communicate with the Business Communications Manager The section contains the following information Handset buttons on page 65 Subscribing a handset on page 66 Resetting the base station on page 67 Checking handset status on page 68 Confirming base station readiness on page 69 Setup test on page 71 Ensure that mobile recording has been activated on the DECT module Refer to DECT Mobile Recording Handset Subscript
50. ames 92 119 twinning handset with fixed set 71 P0606013 02 Index 135 twinning sets 120 U use frequency indicator 124 users number plan 119 V voice mail 72 voice mail query system 72 VT100 emulation 78 W wall installing base station 54 wireless management 91 119 Wizard enable call waiting patch 48 wizards accessing 49 Configuration wizard 47 DECT 47 DECT Installation and Maintenance Guide 136 Index P0606013 02
51. and the associated MWI for new messages They do not support other voicemail functions Call Center features Attendant Console P0606013 02 Chapter 5 Subscribing DECT cordless handsets 73 TAPI applications or CTE applications The Business Communications Manager only supports these features on the Symbol NetVision wireless handsets Programming the MWI lamp button When a message occurs for a handset the MWI lamp on the handset lights This button must be programmed with the voice mail access code so the user can press the button and be automatically connected to the voice mail system The voice mail field must be set to 65 to allow the MWI feature 65 to work To set up the feature on the handset e Go to Menu Personalize VoiceMail VoiceMail Nr and enter 65 e Goto Menu Personalize VoiceMail Access Nr and ensure that the field is blank When all messages have been retrieved the MWI button lamp goes off The user then presses the MWI button again to release the call and the user hears a reorder tone Twinning features These are the features and anomalies that occur when you twin a DECT handset to a desk telephone or vice versa Ringback issues occur if the DECT handsets do not have Call Forward No Answer configured CallPilot programming If CallPilot is the voice mail system being used ensure that the administrator includes the handset DN as the alternate DN for the desk set with which the DECT handset is twi
52. ansmission performance e Near end crosstalk at not less than 60 dB e Attenuation at 10 khz alpha lt 6 dB e Loop resistance R loop R termination R cable 4 Ifyou use external antennas attach the cables as described in Attaching external antennas to the base station on page 59 Slide the cover back onto the back panel of the base station 6 If your DECT module has been configured you can now connect the base stations to the DECT module If the DECT module has not yet been configured refer to Chapter 3 Configuring the DECT module on page 37 before you continue DECT Installation and Maintenance Guide 56 Chapter 4 Installing the DECT base station Connecting the base station to the system After the DECT module has been installed in the Business Communications Manager and has been identified and configured you can plug the base station cables into the DECT module This section describes the steps for correctly installing one or more base stations Note This procedure should also be followed if the base station cables have been removed during maintenance procedures on the Business Communications Manager or the DECT module Checking the base station wiring Before you connect the base stations and the DECT module check the wiring and connectors with the tests described below The base station requires an individually screened paired cable for the connection between the station and the DECT modul
53. appears on called display sets entered into the handset itself System performance presents problems Assuming that the site map and deployment requirements were such as with handovers noise one way followed exactly take everything out of service and return it to speech in all areas service in sequence Changing the TCPPort The TCP port address must only be changed if some future feature requires this port To change the TCP port address In the Unified Manager go to BCM Services DECT Click Maintenance Console Enter the new TCPPort Set Status to Disable Wait until the system indicates the port is disabled Set Status back to Enable oa A WON Monitoring the DECT module LEDs The Power and Status LEDs on the module are both solid green when the module is operating properly If an LED is off or blinking use the table below to detect the cause Table 20 LED states Power Status working hardware status status Deiails Off Off No power applied to the module or failure of the module power converter On Off Field Programmable Gate Array FPGA not downloaded This indicates that the MSC has not started correctly P0606013 02 Chapter 10 Troubleshooting and Alarm Monitoring 115 Table 20 LED states continued Power Status working hardware status status Deiails On Blinking Operation problem e no DS256 link detected e DS256 frame alignment lost e Bandwidth not allo
54. ation to complete the download If you go back into the screen Status reads In Service 9 Subscribe the handset Refer to Subscribing a handset on page 66 P0606013 02 Chapter 5 Subscribing DECT cordless handsets 71 Setup test When you have completed handset subscription or any change to the DECT system check that the system is operational 1 Check that the base station LED indicates that the module is in service LED blinks slowly If the LED is on but not blinking the module is downloading new information from the Business Communications Manager This can take as long as 10 minutes Check the system operation Perform the following operations in order to test the DECT service a Locate four handsets near separate base stations b Dial each set from another cordless handset c Ensure that the handsets are able to talk to each other d Check the system for general operation Refer to the following table Table 12 Troubleshooting the preliminary operations Problem Solution Communication with the handset is Re establish the communication from an operational base interrupted while moving around between station then continue checking the other base stations base stations Communication cannot be established from Check the configurations a radio base station Handset system features This section lists the features that the handset supports and any feature specific informa
55. base station RFPI to the LAL value which is generated upon registration It uses this calculation to determine if the radio base station belongs to a new roaming area cell e If the comparison indicates that the location area has changed with no communication established the handset sends a roaming request to the radio base station If the radio base station accepts the handset remains synchronized to this base station for on going analysis of the signaling channel cell selection At this stage the handset is attached to this radio base station With communication established the handset initializes an external hand over in order to keep the communication established when the radio base station changes Note In case of access restrictions the DECT module can refuse a cell change If so the handset waits a certain time before making new attempts Roaming on outgoing calls Roaming is activated from the handset A handset sends a request for roaming to the DECT module in the following circumstances e when the registration procedure completes e whenever the handset is turned on e when external hand over occurs e whenever the handset changes cells The handset uses the exchange protocol on the radio interface to understand that the stronger signal it is now connecting to belongs to a roaming zone Further the signal indicates it is a different base station from the one the handset was attached to The DECT module updat
56. cated e Module is in maintenance state Note DS256 is the bus that connects the media bay modules to the MSC Blinking Blinking Hardware problem e partial failure of power converter e thermal overload e fan failure On Module is ready to operate Determining module companding law setting If you need to replace your DECT module or if you replaced your Business Communications Manager base unit you must ensure that the DECT module downloads the correct firmware for the companding law your region requires The module defaults to a law If you are unsure of which companding law your DECT module is set to you can access the module interface and check 1 From the main DECT interface menu type 1 lt ENTER gt The Telephony Management menu appears Type 7 lt ENTER gt The Parameter Management menu appears Type 2 lt ENTER gt The Miscellaneous Parameters menu list Press lt Esc gt e on your keyboard to scroll to the end of the list In Modification of other Parameters type YES then press lt ENTER gt In Parameter no in decimal type 372 then press lt ENTER gt The resulting value will be either blank or 1 blank module is set to a law1 module is set to p law WARNING Do not change this setting If the module needs to be reset to a different companding law refer to Configuring the module for u law on page 40 which explains how to perform the various steps that must be taken to download the c
57. ced on units Business Communications Manager base unit 000 000 000 e 000 oe Bezels replaced on units Business Communications 2000 0g Manager expansion unit o off A CA A A 000 000 090 000 oe 5 Refer to the following section to restore the system Restoring the system After the module is installed restore the Business Communications Manager operations Then connect the base station cables to the module Warning Failure to properly reconnect the system as described in this AN procedure can result in damage to the system or the module Inspect the system to ensure all components are in place 2 Reconnect the a c power cords for the Business Communications Manager base unit and the expansion unit if there is one Reconnect all the connections to the front of the units Monitor the LEDs on the front of the DECT module to ensure the system reboots properly Refer to the following figure This process takes a few minutes Power working status Status hardware status Run CPU of the DECT C8 interface blinks when stable DECT Installation and Maintenance Guide 36 Chapter 2 Installing the DECT med
58. ceived while the handset is busy on another call Note The third call into a cordless handset receives a busy tone depending on the type of call internal external the type of line and the DND on busy setting If the portable user cannot be located call capture rules apply Note Refer to the Programming Operations Guide to configure these features for each handset DN e enbloc and overlap dialing is supported as well as memory dialing Hunt groups If more than four handsets are deployed in a hunt group ensure that no more than four are configured to the same base station Since a base station can only handle four calls at once if more than four handsets in a hunt group are localised on the same base station some DECT handsets may not ring simultaneously if at all If more than four handsets are required within a hunt group ensure deployment is correctly adjusted to ensure radio coverage avoids handsets with the same radio signal level on multiple handsets Message Waiting Indicator MWI DECT handsets have the ability to access mailboxes for both internal stand alone systems and external voice mail systems accessed over a private network To initialize and set up the connection you must directly dial the voice mail system through the handset and set up or change the account as required Your voice mail administrator provides the number and your account access Note DECT handsets can only access voice mailboxes
59. ch base station to begin the start up phase before you connect the next base station cable These RJ45 jacks correspond with the equipment numbers assigned to each base station on the DECT module Refer to Card Management on page 81 Refer to Checking the base station wiring on page 56 for wiring information Figure 17 RJ45 connectors on the media bay module These numbers correspond to the assigned equipment number x 7 3 7 2 7 1 7 0 6 3 6 2 The base station has firmware installed at the factory The DECT module checks this firmware load on startup and compares the version to what is on the module If the versions differ the DECT module automatically downloads the newer firmware to the base station during startup This process takes several minutes Note When you plug the base station into the port on the DECT module the programming for that port is automatically assigned to the base station DECT Installation and Maintenance Guide 58 Chapter 4 Installing the DECT base station 2 Monitor the LED on the base stations Refer to the following figure Figure 18 Status LED on outside of base station Base station LED The following table describes the possible LED conditions Table 10 Base station LED conditions LED off Radio base station is not powered LED on Radio base station is disabled or downloading Slow blink Radio base station is loaded Link with DECT mo
60. ch is identified within Button programming Note If you try to send a page to a DECT handset from a standard Business Communications Manager digital telephone there is no indication that the page is not going through Also there is no indication on the DECT handset that someone is trying to page the handset Roaming Roaming allows the DECT cordless handset to hook on to an authorized radio base station that provides the best possible signal Note This feature is only available to DECT handsets gt A handset can also turn to idle standard status detached In this state it is considered non located When the handset makes a call it automatically returns to the located status Whenever an attempt is made to call a non located handset the call e forwards to the prime set for the line if declared recommended solution e receives a busy tone if no prime set is assigned When the handset is turned on DECT cordless handset scans the radio frequency spectrum and measures the signals transmitted by various base stations in the area If the handset receives a stronger signal during operation the handset processes the information RFPI SARI list etc sent by the prevailing radio base station It checks if it can hook on to it which depends on access rights P0606013 02 Chapter 5 Subscribing DECT cordless handsets 75 The following occurs e If the access is permitted the handset compares the radio
61. choose Enable When the module is enabled the State field reads equipped 9 At the bottom of the Resources list click on the DECT heading 10 Confirm the module name or select the correct module Note Ifthe module does not immediately appear on the list wait a few minutes and try again This module type only appears when a DECT module is present on the system If the DIP switches are set incorrectly the setting will appear but the module will show as unequipped Note Companding law requirements The DECT module defaults to a law If your system requires the u law ISDN protocol refer to Configuring the module for u law on page 40 for instructions about resetting the module DECT Installation and Maintenance Guide 40 Chapter 3 Configuring the DECT module Configuring the module for p law The Business Communications Manager has the software for both u law and a law ISDN protocols The system defaults to a law as does the DECT module To change this setting on the DECT module in countries where u law is required you need to upload a new set of firmware Follow the directions in this section to set up the module and upload this firmware Caution This procedure resets the DECT module settings to the default settings so it must be done before you run the DECT wizard If your system uses the a law protocol skip to Checking the Unified Manager handset DNs on page 43 Before you start
62. cribes the backup process in detail 1 Open the BRU screen Refer to Accessing the BRU screen Unified Manager menu on page 103 or Accessing the BRU screen DECT Tools menu on page 104 The backup screen appears Figure 63 Backup and Restore Utility screen RESTORE SCHEDULE Backup Location Backup Action lE YOLUME Perform the backup now Schedule the backup C Once Daily C Weekly C Monthly s DATE DD MM YYYY 10 6 2003 TIME HH24 MIH START BACKUP 2 Under Backup Location ensure the correct path is specified for your backup data If not click the Volume button and change the path on the resulting screen 3 Under Select BCM Component s select DECT OAM DECT Installation and Maintenance Guide 106 Chapter 9 Maintaining and upgrading DECT software 4 Under Backup Action select the schedule information that you want e If you select the Perform the backup now button leave the other fields blank and click on the START BACKUP button e Ifyou select the Schedule the backup button you need to also select the frequency and timing of the backup process Then click on the SCHEDULE THE BACKUP button Figure 64 Scheduling a backup one time Backup Action One time only backup ipeseeecteet Perform the backup now Schedule the backup Sevsseees a Once Daily C Weekly Monthly TODAY 28 8 2002 SPECIFIC DAY 28 TIME HH24 hain 9 fn SCHEDULE THE BAC
63. d Maintenance Guide 70 Chapter 5 Subscribing DECT cordless handsets 8 On the first line type 60 lt ENTER gt These numbers correspond to the RJ45 jacks on the face of the DECT module from left to right 73 71 72 70 63 62 61 60 These connections correspond in turn to ports on cards inside the module All handsets are subscribed to the module and not the card port therefore you can subscribe all the handsets through one open port The Define Radio Base Station 6 0 DECT Access screen appears Refer to the following figure a New system Status disabled Mobile Recording Allowed Yes Existing system Status In service Mobile Recording Allowed No b New system Move your cursor to Status and use the space bar to find In Service The display shows that the base station is downloading This takes from 30 seconds to 10 minutes depending on whether the base station needs to update the firmware Figure 25 Define Radio Base Station XX DECT screen DEFINE RADIO BASE STATION 6 0 DECT RAD BASE DEFIN 6 0 DECT STATUS Disable annette RAD BASE TYPE 4 CHAN BELONGS TO TRUNK GROUP Trunk Group Name MOBILE RECORDING ALLOWED YES FRAME TS 0 gt 11 AFFECTATION 111111111111 TS NO MODIFICATION 0 gt 9 FREQUENCY ALLOCATION 111111111111 FREQUENCY NO MODIF ANTENNA SELCTION AUTOMATIC SYNCHRONIZATION VIA BIT FRAME S DISTANCE FROM MASTER BS D lt 100 METERES TYPE OF BUS SHORT c Exit the screen and wait for the base st
64. dule is operational Fast blink Radio base station is operating and communication is established between the two ISDN channels This also occurs when all four channels are occupied 3 When the base station LEDs are performing a slow blink you are ready to subscribe the handsets Base station antennas The base station comes with two internal antennas However you can remove these and connect the base station to one or two external antennas e Internal antennas The base station has two quarter wave antennas for diversity The system automatically selects the best one e External antennas Use a kit to add an external antenna Where only one antenna is used you can override the diversity function through the user interface The Business Communications Manager Installation and Maintenance Guide provides details about external installation and regulations P0606013 02 Chapter 4 Installing the DECT base station 59 Three types of external antennas can be used as shown in the following table You also require an adapter HT6176A Table 11 External antennas Part number Description MA431 X23 Omnidirectional with extension cord MA431 X24 Omnidirectional with extension cord MA821X12 Bi directional with 50 cm cable and molded TNC male connectors Do not add extra cables to Bi directional antenna P N MA821X12 Adding extra cables can hurt the gain and directivity of the antenna Place the antenna as close as
65. e Check the cabling between the DECT media bay modules and the base stations for continuity and match These checks must be executed Verify results for all connecting pairs before connecting the base station to the module Check the RJ45 connector at the base stations and on the DECT module Use impedance tests on the cable and base station assembly to trace the wires The transmission and reception pairs measurements must match Record the value measured for the transmission pair and deduct the distance between the radio base station and the DECT media bay module using the information in following table Table 9 Cable lengths and resistances Distance 0 6 mm cable 0 5 mm cable 0 4 mm cable 100 m 18 2 ohms 24 0 ohms 34 0 ohms 210m 31 6 ohms 43 8 ohms 64 8 ohms 330 m 46 3 ohms 65 4 ohms 98 4 ohms 450 m 60 9 ohms 87 0 ohms 132 0 ohms 570 m 75 5 ohms 108 6 ohms 165 6 ohms 690 m 88 9 ohms 128 4 ohms 196 4 ohms 800 m 103 6 ohms 150 0 ohms 230 0 ohms P0606013 02 Chapter 4 Installing the DECT base station 57 Attaching the base station to the module There is a specific order and timing to connecting the base station to the DECT module This section describes how to perform this process 1 When the configuration is complete connect the base station cables to the RJ45 jacks on the DECT media bay module Refer to the following figure Connect the cables sequentially one at a time waiting for ea
66. e radio base stations are referred to as Overlapping Base Stations The size of each Radio Area varies according to the topology Radio area centre Location of the radio base station or antenna connecting up this radio area Radio base station A radio base station incorporates two identical omni directional transceivers A coverage area for a radio base station is in free space spherical in shape and centred at the radio base station A radio base station must belong to a trunk Radio range Distance between the radio area center and its boundary limit A radio range is environment dependent Rand f Random f number a sequence of up to 10 digits used to calculate the User Authentication Key P0606013 02 Glossary 127 RJ45 The jack used on the radio base stations and the media bay module RNIS SO terminals R seau Numerique a Integration de Services French for ISDN Site survey This is the process of surveying the area where you want to locate the base stations and mapping out the best area to mount the components for best reception Traffic level The number of telephone calls being made in a particular area Trunk A communication line that connects the PBX to the central office A trunk must be associated with a cell A DECT trunk and a PBX MC 6500 trunk are two different concepts DECT Installation and Maintenance Guide 128 Glossary P0606013 02 129 Index A access
67. e Number of Digits line Refer to the following table for the default ranges Adjust the numbers to fit the DN range on your own system Table 15 DECT defaults Default Range 597 624 Range 3 digit entry 597 599 Range 1 597 9 600 619 Range 2 60 1 620 624 Range 3 620 4 Example If you specified 3 for the number of digits enter the numbers as follows e To enter the range 500 529 enter 50 2 for Range 1 e To enter 530 to 532 enter 530 2 4 Press lt CTRL j gt until you return to the Telephony Management screen Incoming Call Numbering Plan The list you access with this procedure determines what calls to the handset are allowed Ensure that the Default Number of Digits in this list is the same as the DN length entered in your Business Communications Manager and the DECT local dialing list 1 From the Numbering Plan menu type 3 lt RETURN gt The Incoming Call Numbering Plan menu appears Figure 42 Incoming Call Numbering Plan menu INTERNAL DIALING ACCESS TO PUBLIC EXCHANGE ACCESS TO DIRECTIONS DID CORPORATE NUMBERS DISPLAY NUMBERING PLAN RESET NUMBERING PLAN oa hwnd ENTER YOUR CHOICE 2 Type 1 lt RETURN gt internal Dialing The Incoming plan internal numb list appears DECT Installation and Maintenance Guide 90 Chapter 7 Programming numbering plans and base stations Figure 43 Incoming plan Internal numb DEFAULT NUMBER OF DIGITS 3 NUMBER OF DIGITS TO DELETE 0 SPECIFIC NUMBE
68. e contains all the extensions you want to pass to the Business Communications Manager It excludes the DN range numbers for the DECT cordless handsets 1 From the main DECT menu type 1 lt RETURN gt 2 From the Telephony Management menu type 3 lt RETURN gt The Numbering Plan menu appears Figure 38 Numbering Plan menu DIRECTION NAMES USER NUMBERING PLAN INCOMING CALL NUMBERING PLAN COMMON ABBREVIATED NUMBERS DISPLAY ABBREVIATED NUMBERS BARRED NUMBERS SPECIAL ABBREVIATED NUMBERS CALL REROUTING MANAGEMENT ON Oa RWHN ENTER YOUR CHOICE 3 Type 2 lt RETURN gt The User Numbering Plan Menu appears Figure 39 User Numbering Plan menu ACCESS TO EXTENSIONS ACCESS TO FEATURES ACCESS TO PUBLIC EXCHANGE ACCESS TO DIRECTIONS SUFFIX DEFINITION DISPLAY NUMBERING PLAN RESET NUMBERING PLAN NO oh WD ENTER YOUR CHOICE TIP To display the numbering plan that is currently in effect type 6 lt RETURN gt On the User Numbering Plan menu type 4 lt RETURN gt Ensure that this list contains all the extensions you want to pass to the Business Communications Manager a To change an entry delete the existing entry then add the new entry b To add a new entry go to a blank line and add the entry DECT Installation and Maintenance Guide 88 Chapter 7 Programming numbering plans and base stations Here are some examples 9 user dials 9 then any number of digits after external line 0
69. e dip switches 32 Figure 8 Release tabs for the module bays 0 0 0 0 e eee eee 34 Figure9 Front bezels replaced on units 2 0 0 06 ee 35 Figure 10 Locating the LEDs on the DECT module face 36 Figure 11 Process for identifying and configuring the DECT module 38 Figure 12 Maintenance Tools Menu 2 acc eins ewes a eed be ek Enur Ses 41 Figure 13 Firmware Upload cc cece ween tc dbe ee dee sewn w ed eee ewe 42 Figure 14 Restore default firmware configuration 0 0c eee eee 42 Figure 15 Time synchronisation page 0 eee eee 50 Figure 16 Base station with cover pulled away 0 00 e eee ee eee 54 Figure 17 RJ45 connectors on the media bay module 04 57 Figure 18 Status LED on outside of base station 0020 0a eee 58 Figure 19 Removing the internal antenna plate 2 0 ee eee 59 Figure 20 Process for subscribing the cordless handsets 62 Figure 21 Define Radio Base Station DECT screen 0000 68 Figure 22 Wireless Management Menu menu 0 000000 eee eee 69 Figure 23 Wireless Resources Menu menu 2 200 000 cee e ee eee 69 Figure 24 Base Station Selection menu 00 0c eee eee 69 Figure 25 Define Radio Base Station XX DECT screen 2 00000 70 Figure 26 DECT interface system management 0000 eee ee eeee if Figure 27 Main DEC
70. ed to match those of your system Examples of DN structures If your Start DN is 221 but you require a five digit DN the system automatically creates a Start DN of 22221 when you specify a five digit DN at startup If your Start DN needs to start with a specific number change the Start DN after you specify the DN length at startup For instance if your Business Communications Manager is part of a CDP Coordinated Dialing Plan network with five digit DNs your system must have a unique first DN digit so you would specify the exact Start DN in this case something like 31111 DECT Installation and Maintenance Guide 30 Chapter 1 DECT system overview and requirements Checking the System Region If you experience problems configuring the DECT module on your system check the region for which the system is set Note DECT systems can be installed in countries that can run the following region profiles UK Australia Sweden Denmark Holland Norway Italy Germany Spain Switzerland France Global Taiwan Refer to the Business Communications Manager Programming Operations Guide appendices for the table that lists all the regions Caution You must select a region that reflects the geographical location of the Business Communications Manager If you choose the incorrect region the Business Communications Manager system does not communicate correctly with the Public Switched Telephone Network This proc
71. edure describes how to ensure that the Business Communications Manager is set to the correct region for the DECT module a Ff OND Open the Unified Manager for your Business Communications Manager system On the navigation tree click Diagnostics MSC On the top menu click on Configuration Click System startup Ensure that the Region box displays the correct region Warning If you reset the region profile on the Business Communications Manager the system is reset to default parameters Therefore ensure that you have a current backup before you attempt to do this procedure Note When you select a new region the Template box is disabled You must restart the system before the templates for the selected region are available c To change the region select a region from the list Click OK to apply these changes The system displays a warning that the system will restart and that the default programming values will be restored Click Cold Start to restart the Unified Manager 6 Continue with the DECT deployment P0606013 02 31 Chapter 2 Installing the DECT media bay module This section describes how to install the DECT media bay module in the Business Communications Manager The following flow chart shows an overview of the process Figure 6 Process for installing the DECT module Site planning is complete a eka Install the DECT module
72. eee eeaea send apeedewedes 2 Electomagnetc compatibility 122i nnerhey pseu terse or siwer RREAN 3 a ee et Eri En ee ee E a 13 Symbols Used in this Guide isersiriiriereiricriesa ierat ennir akka 13 Text Conventions Used in This Guide 2 0 0 eee 14 POS 6 5 94 85 6s DRGSS BADOERAESERDERALMAA GRAD SERA BRE STEEL ESOT LEED 14 AE EI MICS doc as tei Sereh a eine doe Gaerne ate Ew eone Gs bamiy Route mee A anton 15 Chapter 1 DECT system overview and requirements 200e cess eens 17 DECT PINOS ois epa cy ees bei Hee e dSLR eHALGS OE a eee SESS RS 19 Business Communications Manager features 0000 eee eee eee 19 Handset featUrGS ero eave ees CdR eRe eee EN ee eRe ee cee EN eR OES 20 Setup process OVervieW 1 eee 21 DECT base station deployment planning 00 cee eee eee eee eee 22 DECT radio base SIMON s4dic2e iy baxaeaderBSeees so dte TORR aaa i Dees 22 Eemal antennas is Sec Cee ea Se eo Se ee Ro ee Be mode 23 Specifications for DECT radio base stations 0 00 eee 25 Base Slaton nolos 64 cet EAL S A eae tkrar ORE SRC ORE SHO deg ORe eiads 26 Climate conditas cacadadn comma ae er eee eed nehwk dee be oe eRe 26 Power SUPP oc cccccrer sia cat Cent eeOR EERE TO ROR CERO ERR RE RRS 26 Description of Ne connection 2 ceascsk eas bee ke Wants eed Se oaks baw s 26 DET qurdlese aneeele lt csdaeds 64cne geet Gd eee enea re RReed eee Ade ee ees 27 Al CONMGUIBNONS 5 4ees cela baci yak ieei asthe se Behe E A
73. eee s kuaee PGi en Res COSI BEES SOREL ORE Cees 45 Assigning routes OF lines cca gue See eRe ed Wee eee eae eee 45 Assigning target liNeS ccc cc eee eda CoE EN EE ee ee a ae 45 Assigning handsets to fixed telephone DNs 200000 eee eee 46 Handset feature programming ses neces eat erake s healt akeasa el enehes wens 46 About ihe DECT Wizards i cisgeeccadeud eed eee e pippa see koe e ceed aw eed 47 Understanding the DECT Configuration Wizard 0 0000e eee 47 Pears VOU GIN Jcaiadenkseernr oaks gnlSecess eobaeear eoeKbe ne ce 47 Using the Configuration Wizard 000 ccc ee 49 Setting up the module Time Synch 2 eck ce eee ee be ee 50 Chapter 4 Installing the DECT base station 0 200 e eee ee eee 53 Installing base station hardware 0 eects 53 Special considerations ccc kuk a cugas Dek diode iinta eee vat ediesdwadks 53 Installing the base station on the wall 0 00 ee eee 54 Base station connections cc c as no deesss Pode aw ins badd ee eee se waa 55 Connecting the base station to the system 00 00 cece eee 56 Checking the base station wiring 0 00 c cece ee ee 56 Attaching the base station to the module 00 c cee eee eee 57 Base slation amennaS pakaceatieGo trd p Rade Kade eRe ERS NENE we RRO KE Ex 58 Attaching external antennas to the base station 0 0 ee aee 59 Chapter 5 Subscribing DECT cordless handsets 00
74. er DNs to link them with stationary sets The numbering plan and call routing defined in the Business Communications Manager must agree with the entries in the DECT interface Also refer to Handset system features on page 71 Business Communications Manager features The DECT system supports the following Business Communication Manager call processing features autodial keys handset based answer keys busy lamp indication call capture incoming calls can be redirected to the prime set or a voice mail box Note DECT handsets only can only access voice mailboxes FEATURE 981 and receive only associated message waiting indicators MWI for new messages Other voice mail functions Call Center features Attendant Console TAPI applications or CTE applications are unavailable to DECT handsets Symbol NetVision wireless handsets are the only portable system that supports these applications from the Business Communications Manager asystem telephone calling a DECT handset will continue to ring even after the handset ring timer runs out It is recommended that all DECT handsets be set for Call Forward No Answer to deal with this issue call display when busy handsets will only get a busy signal call forward all calls busy no answer call identification available depending on system programming class of service dialing restrictions conference calling delayed Ring Transfer to Prime if the DECT handset is not answe
75. es its routing tables and stores the site based number of the cell occupied by this handset Direct Inward Roaming Incoming calls route to this handset when its site and cell numbers are specified DECT Installation and Maintenance Guide 76 Chapter 5 Subscribing DECT cordless handsets P0606013 02 77 Chapter 6 Programming DECT module defaults Use the DECT Configuration Wizard to set up the DECT module However if you need to check any of the DECT module parameters after the initial configuration of the module you can go to individual records on the module to check or change settings For instance if you want to assign a new password This section describes the DECT interface menus that define the basic system parameters for the DECT module A new DECT module comes with a set of defaults Use these menus to check that the defaults are set correctly for your system or adjust the settings as required The information is contained in the following sections e Accessing the Maintenance Console on page 78 e System Management on page 79 e External antenna settings on page 81 You can access these menus through Launch Maintenance Console on the Unified Manager Tools menu when you select a DECT module record The following figure provides a map of the default settings you need to check Figure 26 DECT interface system management DECT Installation and Maintenance Guide 78 Chapter 6 P
76. es of Cells screen Use the lt TAB gt key to move down the line to the cell names Enter a name for the cell you want to add Note Assign all your base stations to one cell name 7 Type lt CTRL j gt to return to the Wireless Topology menu DECT Installation and Maintenance Guide 92 Chapter 7 Programming numbering plans and base stations Managing Logical Trunks Use the Wireless Management Resources menus to name logical trunk groups define how the trunk groups will operate Follow these steps to access the screen where you can change the logical trunks settings 1 At the Wireless Management menu type 2 lt ENTER gt to access the Wireless Resources menu Figure 47 Wireless Resources menu 9 TRUNK GROUP NAMES TRUNK GROUP DEFINITION BASE STATION ALLOCATION BASE STATION DISPLAY LIST COVERAGE DISPLAY oa BWND ENTER YOUR CHOICE On the Wireless Resources screen type 1 lt ENTER gt The Trunk Group Names screen appears Enter names for each logical trunk group Note You must associate the cells with a logical trunk group name and relate this to a base station name This procedure sets the communication path for the mobile handset within the DECT module Define a trunk group for each base station Use the tab key to move through the menu Press lt CTRL j gt to return to the Wireless Resources menu On the Wireless Resources menu type 2 lt ENTER gt Enter a trunk group name Enter a name or pr
77. ess the space bar to scroll through the list to pick a name Press lt RETURN gt Enter the cell name or use the space bar to scroll through the list to pick a name LOCATED IN CELL Press lt RETURN gt 10 Press lt CTRL u gt to return to the main menu P0606013 02 93 Chapter 8 Programming DECT handset records This section describes how to use the Maintenance Console to access the DECT interface to setup the base station record and to confirm the handset mobile numbers It also describes how to add DNs for handsets to the DECT record You must use this process if you add DNs after you run the DECT Configuration Wizard This information is contained in the following sections e Confirming the DECT settings on page 93 e Mobile Management on page 96 Confirming the DECT settings Verify in the DECT module interface that the handsets are set up correctly If you do not know how to access the DECT interface refer to Accessing the Maintenance Console on page 78 1 From the main DECT interface menu type 1 lt ENTER gt The Telephony Management menu appears Figure 48 Telephony Management menu EXTENSION DATA EXTERNAL TRUNK DATA NUMBERING PLAN OPERATOR MANAGEMENT CALL DISTRIBUTION MANAGEMENT CALENDAR MANAGEMENT PARAMETER MANAGEMENT WIRELESS MANAGEMENT ON Oa fBWHN a ENTER YOUR CHOICE 2 Type 8 lt ENTER gt The Wireless Management menu appears The following figure displays
78. et line number heading that is not already assigned Click on Trunk Line data Click on Received Number Enter the handset DN number On the navigation tree click Services Telephony Services System DNs All ISDN DECT DNs DN lt handset DN gt Click on Line Access Line Assignment Click the Add button at the top of the navigation tree Add the line number of the target line in Line field Click Save Click on the Line lt target line number gt heading Ensure Appearance is set to Appr amp Ring Assigning handsets to fixed telephone DNs You can also associate each handset with a fixed telephone by assigning the handset with an Answer DN for the fixed telephone With this feature the handset rings whenever the fixed telephone rings If you want more than one telephone to ring at the handset call forward the telephones to the handset DN N Oo OO Ff OW Open the Unified Manager On the navigation tree click BCM Services Telephony Services System DNs All ISDN DECT DNs DN where DN is the DN you want to assign to the handset Click on the key beside Line access Click Answer DNs Enter the DN number for the fixed telephone you want to associate with the handset Press lt Tab gt to update the record Repeat this process for all handsets you want to assign Handset feature programming The call features available to DECT handsets are described in Handset system features on page 71 Programming for
79. fer to the following table for information about the status settings Table 18 Possible status settings Status Description Up Indicates the service is enabled and running Enable This value is write only For a service that is enabled one of the operational statuses appears when its Status box is read When this value is set the service is brought to the Up state Disable This value can be either read or set When read this indicates that the component is disabled from operation When set it indicates the same in addition to taking the component to a Down state before disabling Note If the Alarm Monitor service is disabled DECT alarms are not recorded in the Event Logger These services must always remain enabled P0606013 02 Chapter 10 Troubleshooting and Alarm Monitoring 113 Viewing alarms An enabled status for the Alarms Manager allows the alarms to write to a log on the Business Communications Manager Access this information through the Unified Manager Open the Unified Manager Under BCM highlight System Click the Fault menu then click Alarm Banner An Alarm Banner appears listing the number of alarms received under each priority and the total number of alarms received Figure 73 Alarm Banner Alarm Banner Critical Warning pplet idle for 15 seconds Warning Applet Window 4 Click the button for the fault list you want to view The Alarm Browser window appears This
80. formation Use the following table to identify the cells trunks and base station allocations Table 13 Identifying cell trunk and base station assignments Cells Trunks assigned Base stations Example two trunks are assigned connected to these base stations Cell CGCL22 60CGTR22 61CGTR22 base station 1 base station 2 Use the following table to identify the numbering plan entries for your system Table 14 Identify the outgoing and incoming numbering codes for your system DN length Outgoing DNs and codes Incoming DNs P0606013 02 Chapter 7 Programming numbering plans and base stations 85 Setting DECT PARI values DECT systems require a unique identity number to enable handset subscription This PARI value number is located on a label on the module Follow these steps to enter the PARI value 1 Enter the Maintenance Console and find the Wireless Management menu Refer to Accessing the Maintenance Console on page 78 2 Navigate to the Wireless Management menu Refer to the following figure Figure 34 Wireless Management menu 1 TOPOLOGY 2 RESOURCES 3 MOBILES ENTER YOUR CHOICE 3 On the Wireless Management menu type 1 lt ENTER gt The Wireless Topology menu appears Figure 35 Wireless Topology menu 1 NAMES OF CELLS 2 DECT PARAMETERS ENTER YOUR CHOICE 4 On the Wireless Topology menu type 2 lt ENTER gt
81. gnal as required Use the following procedure to perform more detailed tests as required Warning This testing must be carried out only by authorized personnel Entering AN incorrect commands can cause the handset to malfunction There are two ways of testing the handset while in use and while in the idle mode 1 Testing the handset while in use a Press the left arrow button C to select Menu b Press keys 1 5 and 9 simultaneously c Exit this menu by holding down the Clear button 2 Testing an idle handset a Ensure the set is in the idle mode b Press the left arrow button to select Menu c Press 7 d Press 6 e Press the right arrow button and hold it down until the test mode display appears f Exit this menu by holding down the Clear button DECT Installation and Maintenance Guide 124 Appendix B Cordless handset verification Test mode icons The following table lists the different icons that can appear on the handset and describes their function for testing the handset Table 21 Test mode icon definitions Icon Description Indicate that PP is in connected mode gt lt A indicates that more than two candidate fixed parts exist Use the arrow keys to display the other fixed parts This symbol appears if access rights requests are supported by the base station Bit ce A44 of high layer capabilities is set This symbol appears if the base station i
82. h base station do you want to enable to allow base station terminal subscription 6 0 6 1 62 6 3 Refer to Identifying base stations on page 94 for more 7 0 7 14 7 2 7 3 information about numbering e How many handsets will you be subscribing DN number Which DNs are assigned to these handsets in the Unified Yes enable Manager No no handset assigned e Do you want to enable Call Waiting Enable Call Waiting This setting allows you to turn the Call Waiting feature off Yes enable second call capability or on for your DECT handsets No disable second call capability Choosing No disallows more than one call to the handset Anyone trying to call a handset that currently has an active call will receive a busy tone Choosing Yes allows a second call to alert on the DECT handset The user on the active DECT handset hears a beep to indicate that a call is waiting The user presses e R 5 to answer the call e R2 to toggle between calls e RI to return to the original call and disconnect the second call Refer to Using the Configuration Wizard on page 49 for the steps about how to run the wizard Note The Business Communications Manager provides up to 28 ISDN DECT DNs If you require more handsets or if some of the DNs are already used for other equipment you can change the DNs in the Companion range to ISDN DECT This must be done before you run the Wizard as the wizard only recognizes DNs with the
83. handset has been assigned to another system If the user only needs access to this DECT system you can unsubscribe the 1 position You can then subscribe the 1 position to the current DECT system For instructions about how to unsubscribe a handset refer to Unsubscribing the handset on page 122 This message appears on the handset Enter Code OK 6 Enter the handset code using the handset digital keypad Note This code is an eight digit combination of the handset DN and the DECT handset password Enter the set DN then add enough digits of the password to make eight digits For example If you have five digit DN 67890 and a password of 12345 the Code would be 67890123 P0606013 02 Chapter 5 Subscribing DECT cordless handsets 67 If this message displays three seconds the mobile is registered Declare Base OK If this message appears the handset is not subscribed The display returns to Enter code Failed Retry Troubleshooting note If all your programming appears to be correct but the handset will not register try the following 1 Remove the battery cover and pull the battery out 2 Place the battery back into the housing and replace the cover 3 Try subscribing the handset again Resetting the base station After you have subscribed or deleted handsets go back into the Unified Manager and turn off mobile recording for the base station Use the DECT Mobile Recording Handset Subscr
84. he main commands that are needed to navigate the DECT interface Table 4 DECT interface commands Command Explanation Ctrl U Goes to main menu Ctrl J Moves up one level of menus space bar Toggles between items within screens Esc alpha commands ESC M more A list displays at the bottom of each screen Del Deletes item backwards Note Data changes take effect immediately There is no UNDO option P0606013 02 Chapter 1 DECT system overview and requirements 29 Numbering plan syntax The following table explains how the syntax for the numbering plan works Table 5 Numbering plan syntax Number Plan width Eniry Means 2 1 2 10 to 29 3 12 3 120 to 139 5 1623 4 16230 to 16249 5 1 2 10000 to 29999 Business Communications Manager requirements The DECT system only works with a Business Communications Manager system that has been set to a compatible region Region settings determine basic system compatibilities with local telephony protocols Confirm the region on your Business Communications Manager before you attempt to install the system Regions are discussed in the Business Communications Manager Programming Operations Guide This book describes the handset directory number DN system based on the default setup where the Start DN is 221 and the DN length is three digits If your system has a different DN structure use the tables provided to translate the DNs list
85. hutdown 34 testing setup 71 module bay 34 mounting kit 53 move up a level 28 MSC LED indicates trouble 115 mu law setting module 40 MWI see message waiting indicator 72 N name caller ID 72 names of cells 119 non located status 74 NOSTAR settings 119 number plan syntax 29 numbering plan 86 119 incoming 89 numbering plans 119 O open emulation tool 78 operating temperature 25 operations LEDs 115 out of range 121 outgoing calls roaming 75 P paint warning 26 parameter management 119 PARI value 27 85 119 password handset 79 handset code 66 quick reference guide 119 record mobile 80 setting 79 system default 28 PBX C8 2 power base station 22 disconnect server 34 LED 35 114 power supply 26 prime set 74 process handset subscription 61 install DECT module 31 setting up DECT 21 programming automatic 57 quick reference 117 publications related 15 Q quality indicator 124 R radio base station see base station radio base type 95 radio channels 25 radio part number indicator 124 receive calls 71 DECT Installation and Maintenance Guide 134 Index recording mode 28 region checking 30 registration key 80 relative humidity 26 remove cover 54 internal antenna plate 59 mobile 120 requirements deployment 22 reset base station 67 reset warm reset 26 resources 119 resources Unified Manager 39 restart system 35 restore 107 restore data 105 RFPI
86. ia bay module 48 V for the base station jacks Figure 10 Locating the LEDs on the DECT module face Power 7 j Status LED i Base station power 5 When the power and status LEDs on the module are solid green you are ready to continue with the module configuration Refer to Chapter 3 Configuring the DECT module on page 37 If the lights are off or are blinking refer to Monitoring the DECT module LEDs on page 114 for troubleshooting information P0606013 02 37 Chapter 3 Configuring the DECT module There are some preliminary steps that you must do within the Business Communications Manager Unified Manager application before you run the wizard that configures the DECT module This section describes how to ensure that the Business Communications Manager system sees the DECT module It also describes how to find and manage the DNs designated for DECT handsets When the Unified Manager settings have been done you can run the DECT Configuration wizard This wizard configures the DECT module It also turns on one of the base station ports to allow handset subscription Handset subscription mobile recording can also be turned on and off using the DECT Mobile Recording handset subscription wizard which is described in DECT Mobile Recording Handset Subscription Wizard on page 63 This section contains the following headings e Process overview Identify and configure the DECT Module on
87. ified Manager Use the tools found under the Maintenance button on the first page of the Unified Manager to perform these functions Time synch Firmware upload Backup Restore Scheduling Restore default and viewing the current Companding law setting DECT Installation and Maintenance Guide 22 Chapter 1 DECT system overview and requirements DECT base station deployment planning The DECT base stations must be deployed to provide full site coverage with the maximum traffic capacity using the minimum number of base stations There are two tasks involved in arranging this e Surveying the site the site survey involves gathering information to determine customer requirements and the number of cells needed to support the traffic e Planning deployment deployment plans establish the best locations for the radio base stations Site surveying and deployment planning are complex tasks undertaken only by trained personnel Refer to the M6261DECT Deployment Tool and site planning guide for detailed Site planning and deployment DECT radio base station The Business Communications Manager can support one DECT media bay module The information in this section includes e External antennas on page 23 e Specifications for DECT radio base stations on page 25 e Base station notes on page 26 e Description of the connection on page 26 A cable attached to an RJ45 connector in the face of the DECT module connect
88. imilar process If your handset does not have a similar screen setup to the steps below refer to the user manual enclosed with your set for specific instructions about entering the registration mode for that set This section contains the following information e Process map subscribing the handsets on page 62 e Base station recording status on page 63 DECT Mobile Recording Handset Subscription Wizard on page 63 Before you start on page 63 Filling out the Mobile Recording Handset Subscription Wizard on page 64 e Subscribing DECT cordless handsets on page 65 e Handset system features on page 71 DECT Installation and Maintenance Guide 62 Chapter 5 Subscribing DECT cordless handsets Process map subscribing the handsets The following figure provides an overview look at the process of subscribing the handsets Figure 20 Process for subscribing the cordless handsets P0606013 02 Chapter 5 Subscribing DECT cordless handsets 63 Base station recording status Before you can subscribe a handset to the system the DECT module must be set to receive subscriptions You can use the DECT Mobile Recording Handset Subscription Wizard to do this You can also use this wizard to turn off recording on the DECT module after you finish subscribing your handsets This procedure assumes that you ran the DECT Configuration Wizard and set up the DN records in the Unified
89. ing setup 71 third call in 72 transfer and conference calls 71 Unified Manager resources 39 using lines 71 wireless management 91 DECT Configuration wizard 47 DECT Mobile Recording wizard 63 DECT module backup restore and upgrade 105 connecting to base station 57 description 18 restoring backed up data 107 schedule for backup restore 108 setting module to mu law 40 DECT parameters 85 119 DECT wizards 47 default base station 66 DNs 120 password 28 settings wizard 47 define radio base station 67 70 delete mobiles 119 120 deployment planning requirements 22 setup process 21 dialed number width 29 DIP switches new module 32 replacing module 33 direct inward roaming 75 disable base stations 28 disconnect power 34 DND on busy 72 DNs Configuration wizard 47 DECT 33 handset code 66 incoming number plan 89 setting up voice mail 73 download firmware 57 DS30 channel determining 32 E electromagnetic compatibility 3 emulation screen 78 enable call waiting Wizard patch 48 enter code handset 120 environment base station specifications 26 standards and specifications 2 equipment number 119 equipment numbers module jacks 70 see RJ45 connectors erase subscription 122 ETSI specifications 2 exchange protocol 75 expansion cabinet disconnect power 34 extension bracket 53 extension characteristics 120 extension cord antennas 24 generated losses 24 maximum length 24 external antennas acceptable
90. ion Wizard on page 63 If you attempt to subscribe a handset and the system will not acknowledge it use the procedure in Confirming base station readiness on page 69 to view the state of the base station to which you are trying to subscribe the handset Handset buttons The following table provides a quick preview of the function buttons on the handset You use these buttons in the procedures in this chapter Use the double arrow button to scroll through menus Use the right and left arrow buttons ere to select and confirm menu items displayed at bottom of screen Use the Clear button to clear a display entry DECT Installation and Maintenance Guide 66 Chapter 5 Subscribing DECT cordless handsets Subscribing a handset To subscribe a handset use the handset you want to subscribe ensure you are within range of the base station you turned on then follow these steps 1 Press the left arrow button under Menu until you find Personalize Last Numbers Main menu Personalize Last numbers Press the right arrow button oO to open the Personalize menu Press the double arrow button until Declare Base appears Press the left arrow button G under Declare This message appears on the handset A blinking number indicates the default Declare Base number 12345678 OK 5 Press the left arrow button G to confirm the default Note 1 is the common default If another number is blinking the
91. iption wizard to perform this procedure Refer to DECT Mobile Recording Handset Subscription Wizard on page 63 If you are not sure of the state of the base station follow the procedure in Confirming base station readiness on page 69 and check the state of the base station DECT Installation and Maintenance Guide 68 Chapter 5 Subscribing DECT cordless handsets Checking handset status If you want to confirm that the handsets are entered into the DECT system you can view the list through the DECT module interface Follow these steps to check the handset status 1 Use Telnet to access the DECT maintenance console Refer to Accessing the Maintenance Console on page 78 if necessary 2 When the screen says Connected to lt IP address gt press lt CTRL p gt The Main maintenance screen appears From the main menu type 4 lt ENTER gt Open Operation and Administration Type 6 lt ENTER gt Display Statuses Type 3 lt ENTER gt Status of Data Links record The Define Radio Base Station DECT appears Figure 21 Define Radio Base Station DECT screen EQT NO TYPE DN STATUS NO LC AFISER SERVTL KITAXE SAESAE MUFACT SERV SERGIC SRVRHM DEBUG TELBOR ERF 6 0 6 1 SERVER SERVER SERVER SERVER SERVER SERVER SERVER SERVER SERVER SERVER SERVER PLC 80 PLC 80 99900 99901 DISCONNEC DISCONNEC Note card numbers 6 2 6 3 7 0 7 1 7 2 7 3 are on page 2 l
92. le status settings Status Description Up Indicates the service is enabled and running Enable This value is write only For a service that is enabled one of the operational statuses appears when its Status box is read When this value is set the service is brought to the Up state Disable This value can be either read or set When read this indicates that the component is disabled from operation When set it indicates the same in addition to taking the component to a Down state before disabling Note If the maintenance console server is disabled a maintenance console session is not possible DECT Installation and Maintenance Guide 112 Chapter 10 Troubleshooting and Alarm Monitoring Viewing and changing the DECT Alarm Monitor status If you want the system to record DECT alarms ensure that the DECT alarm monitor is enabled and running The following procedure explains how to find the screen where you can view or change this information 1 In the Unified Manager click on the keys beside BCM and Services 2 Click on DECT so that it is highlighted The Maintenance Console screen appears in the right frame 3 Click the Alarm Monitor tab The Alarm Monitor screen appears Figure 72 DECT Maintenance Console and Alarm Monitor Maintenance Console Alarm Monitor Alarm Monitor Description BCM Dect Alarm Monitor Version jio 8 Status Up v 4 Change the Status as required Re
93. ludes e DECT features on page 19 e Setup process overview on page 21 e DECT base station deployment planning on page 22 e DECT radio base station on page 22 e DECT cordless handsets on page 27 e Site configurations on page 27 e DECT call paths on page 27 e DECT programming overview on page 28 e Business Communications Manager requirements on page 29 e Checking the System Region on page 30 Deployment and site preparation details are provided in a separate document This section provides a brief overview of this task as well as the specifications for the components This section also provides an overview of system operations This includes the load required on the Business Communications Manager and general commands you require to work on the DECT interface DECT Installation and Maintenance Guide 18 Chapter 1 DECT system overview and requirements The following figure shows a graphic representation of the components of the system Figure 1 Integrated DECT service Communications Manager Handsets Base stations r Business DECT media bay module The following table describes the three main hardware components of the DECT system Table 1 Hardware components of the DECT system Component Function DECT media bay module The module connects up to eight radio base stations Use the Business Com
94. m 115 identifying the module 39 idle mode 123 impedance tests 57 incoming numbering plan 89 119 independent set 71 installer password 80 119 interface base station screen 95 card management 81 cell names 91 commands 28 define radio base station 70 identify base station 94 main menu 78 numbering plan 86 PARI value 85 system management 79 telephony management 86 wireless management 91 interference base station 55 internal antennas base station 22 removing plate 59 internal dialing 119 IP changing the TCP Port 114 ISDN companding laws 40 L LAL value 75 language management 80 launch maintenance console 78 leak tight cabinets 53 LED base station 58 media bay modules 114 monitor 35 power 114 states 114 testing setup 71 list mobiles 119 located in cell 92 located status 74 P0606013 02 Index 133 loop resistance 55 losses at frequency 24 M MA821X12 81 mailbox 72 make calls 71 maximum length antenna extension cord 24 media bay module component description 18 connecting base stations 26 installing 31 Meridian voice mail 72 message waiting 72 message waiting indicator 72 mobile password 119 mobile recording allowed 70 95 mobile sets see handsets 61 mobiles 119 module DIP switch settings 32 DS30 channels 32 interface commands 28 LED states 114 LEDs 35 numbering plan 86 PARI value 85 quick reference to programming 117 replacing switch settings 33 restart system 35 system s
95. ment 5 Password Management 6 Parameter Management System Password Installer Password DECT interface access code optional Management Management Password Rec Mobile handset code required for handset subscription System Parameter Parameters screen Current Language Language Management Management System Card Management Cards screen Cards 6 and 7 only Management Line type ISDN S In service Telephony 1 Topology 1 Names of Cells see each section below Management 2 DECT Parameters Wireless 2 Resources 1 Trunk Group Names management 3 gt 3 Base station allocation 3 Mobiles 1 Create Mobiles 2 Delete Mobiles 3 List Mobiles Wireless 1 Topology 2 DECT Parameters PARI VALUE 0 module specific Management Telephony 3 Numbering Plans 2 Users Number Plan 4 Access to Directions Management TONSTAR Norstar directory entries extensions to be passed to the handset 1 Access to extensions Number of Digits match Business Communications Manager DN length Range 1 enter handset DN ranges match Business Communications Manager handset DN range 3 Incoming Numbering Plan 1 Internal Dialing Default Number of Digits match Business Communications Manager DN length Wireless 1 Topology 1 Names of Cells cell names alphanumeric make descriptive Management of BS locations Wireless 2 Resources 1 Trunk Group Names Trunk groups trunk names Management Located in cell name for trunk DECT Installation and Maintenance Guide 120
96. mming DECT handset records 000 eee ee eee eens 93 Conirming the DECT settings cs icons edeandeds eened vee wake ba dere gwd eax 93 identifying base stations c esse c ede eens no Reah Rees oo 54HEe eo bese GEES 94 Mobile am gene cc piererteelieeudenees ROS Renoir peaw eae ieke adie aid 96 Listing mobiles handsets c cicce tide eecnebeteeneeee towne onenee emee lt 97 identiiying IS ts gio pet eens ays eh mah he ats hee 98 PSG handiei scavs down scene eeak donee HAE MAGE EH eR Ra eR SER ES 98 Confirming the handset extension record 0 0 cee ee eee eee 99 DECT Installation and Maintenance Guide 8 Contents Chapter 9 Maintaining and upgrading DECT software 2 000eeeeee 103 Accessing the BRU screen Unified Manager menu 2000 eae 103 Accessing the BRU screen DECT Tools menu 000s 104 Backup and Restore DECT module data 20 0c eee eee eee 105 Backing up DECOT Geld spiare kapinaa eres Pa eae e e ara 105 Restoring DECT dala sricsisesosbi pakir kee iri sa EEEE EEn AESA 107 Viewing the backup restore schedule 00 cece eee eee 108 Chapter 10 Troubleshooting and Alarm Monitoring 000es seen eee eee 109 Radio base station fault on startup 0 0 0 0 eee 109 Business Communications Manager application control 00005 109 Viewing and changing the Maintenance Console status 0 000005 111 Viewing and changing the DECT Alarm Monit
97. models 23 base station 22 connecting to base station 59 outdoor base station 53 external handover indicator 124 external trunk data 119 external trunks 86 F faceplate see front bezel fast blink LED 58 field programmable gate array FPGA 115 firmware at startup 57 call waiting wizard patch 48 DECT Installation and Maintenance Guide 132 Index requires E1 28 FP roaming handover indicator 124 frequency band 25 frequency of use indicator 124 front bezel 34 G gain antennas 24 generated losses antenna extension cord 24 go to main menu 28 green LED 35 58 grounding inside the base station 54 H handset C4010 and C4020 61 caller ID 72 component description 18 Configuration wizard 47 declare base number 120 detailed description 27 determining current subscriptions 121 display buttons 65 erase subscriptions 122 features 20 handling second call 72 idle 74 idle mode testing 123 message waiting indicator 72 password 119 query voice mail 72 quick reference to programming 117 registration 61 registration key 80 roaming 74 set password 79 set to recording mode 28 setup test 71 standards and specifications 2 subscribing 21 61 65 subscription code 66 subscription process map 61 system features 19 71 telephony management 86 test 21 123 third call 72 unsubscribing 122 wireless management 91 handsets call waiting Wizard patch 48 hardware base station considerations 53 LEDs indicate proble
98. munications Manager Unified Manager application to initialize and program the module Within the module four BRI ISDN loops allow up to eight simultaneous conversations NOTE Each Business Communications Manager system can support one DECT module M6241 Radio base station Each base station provides radio coverage for a prescribed area A group of base stations make up a cell Each base station can support up to four simultaneous calls The radio base stations also offer antenna diversity Use the site survey to determine the number of base stations required to cover the area Refer to DECT base station deployment planning on page 22 DECT cordless handset C4010 and C4020 Each handset provides the user with telephony features remote from the land set This book contains only the registration operations for the set Refer to the user manuals that came with your handset for operational details Up to 32 handsets can be assigned to each DECT system P0606013 02 Chapter 1 DECT system overview and requirements 19 DECT features The following list describes some of the special features of the DECT system The DECT module contains four BRI ISDN S loops The Business Communications Manager assigns four loop records in the Unified Manager when the module is installed based on the DIP switch settings for the module The cordless handsets are identified with DNs in the Unified Manager They can be assigned answ
99. mw peak 10 mw average 1152 Kb s 16 Kb s omni directional one way or directional integrated or external antennas from 10 to 30 metres office environment up to 300 metres open air 5 to 45 degrees Celsius two or four yes DECT Installation and Maintenance Guide 26 Chapter 1 DECT system overview and requirements Base station notes Here are some general information notes about the base station e Do not install more than two overlapping radio base stations per cell e Do not apply any paint or other wall covering to the plastic shell without written approval from Nortel Networks e Use the Unified Manager to perform resets of the base station e Signal processing functions for the four channel radio base station are ported to the media bay module In this case the interface transports four 32 Kb s ADPCM coded communications as well as 16 Kb s signaling channel Climatic conditions The DECT base station can tolerate the following conditions Operational e Temperature 5 to 45 degrees C 20 to 60 with a special cabinet e Relative humidity 10 to 80 not condensing Storage e Temperature range 10 to 60 degrees C e Relative humidity range 10 to 90 not condensing Power supply The ISDN interface in the DECT media bay module enables the base stations to be powered through the cable connection between the DECT and the base station The remote power supply is limited to 100 mA on the DE
100. n the DECT Configuration wizard and time synch processes as described in the following sections of this chapter Checking the Unified Manager handset DNs The DECT handset is considered an ISDN S device Assign the handset to DNs within the default ISDN and DECT range Ensure that you do not assign handset DNs that have already been assigned to other ISDN devices Note Default DECT module DNs gt e New 2 5 and greater Business Communications Manager 597 624 e Upgraded 2 0 Business Communications Manager 501 532 These defaults assume a system with a three digit DN structure and a Start DN of 221 If your system is different use these numbers as guidelines to find the defaults to your system Note If you need more DNs than are available in the default range use the Companion DNs Ensure these DNs are available before assigning them then choose ISDN and DECT for the DN Type field Warning It is imperative for the DECT module programming that the DNs for your AN DECT handsets are within a range of DNs If you assign handsets to DNs outside of a range use the DN Renumber Wizard to renumber the DNs on the Business Communications Manager to create a range Make sure you do not overwrite any DNs already in existence when you do this The issue The DECT media bay module programming only has 12 lines to accommodate handset DNs therefore if you specify more than 12 individual DNs and try to run the DECT Quick Start Wizard
101. nit power cords from the a c outlet Remove the front bezel from the front of the base unit or expansion unit where you plan to install the DECT module 2 Remove the blank cover from the module bay To remove the bay cover pull the tab beside the module bay This pushes the cover forward The following figure shows the module release tabs on the base unit and expansion unit Figure 8 Release tabs for the module bays Business Communications Manager base unit Media bay coverplate f and module release tabs OO0000C00000 oc o oco Q Q Bee ee 000 Business Communications Manager expansion unit o ok EA CY E o oA YY a 000 000 000 e 000 ae P0606013 02 Chapter 2 Installing the DECT media bay module 35 3 Insert the module into the open bay and push until the module clicks into the backplate Note The module protrudes slightly After the front bezel is replaced the face of the module sits flush with the front of the unit 4 Replace the front bezel on the base unit or the expansion unit The following figure shows the base unit and expansion unit with the front bezels replaced Figure 9 Front bezels repla
102. nned If the DECT handset is being used as a stand alone set then the CallPilot set up is the same as for any other Business Communications Manager set Note Mailbox access is the only Business Communications Manager voice mail application that is accessible from the handset Auto answer issues security issue If your handset is set to Auto Answer you can be opening yourself to security issues If your cordless DECT handset is set to Auto Answer your handset opens the line to the caller whether you activate the handset or not This occurs even if your voicemail is set to automatically go to voice mail after a number of unanswered rings Refer to your handset documentation for the steps required to turn Auto Answer off on any handsets where this feature can be a concern DECT Installation and Maintenance Guide 74 Chapter 5 Subscribing DECT cordless handsets Receiving a page DECT portables cannot receive pages However you can initiate a page from the DECT handset to any other wired system telephones using the page feature codes Feature code Feature Description Page General Allows the user to page all sets Page Zone Allows the user to page a specific zone which is identified within the Button programming Page Speaker Allows the user to page through the speaker on a specific telephone Page Speaker and zone Allows the user to page through the speaker on telephones in a specific zone whi
103. ole session Removing handsets When you want to block a mobile from the system or if you changed your DN strategy delete the mobile extension number 1 2 On the Wireless Mobile menu type 2 lt ENTER gt At the prompt type in the DN that you want to remove or the first and last DNs for a range of DNs Change CONFIRMATION to YES and then press lt ENTER gt Press lt CTRL j gt to return to the Wireless Mobile menu or lt CTRL u gt to return to the main menu P0606013 02 Chapter 8 Programming DECT handset records 99 Confirming the handset extension record The mobiles must have a route from the DECT to the Business Communications Manager system This should be a default to your system but ensure that the settings described in this section are correct To do this procedure you need to know the DNs for the handsets you install 1 Navigate to the Telephony Management menu Figure 56 Telephony Management menu ONODOahwWN EXTENSION DATA EXTERNAL TRUNK DATA NUMBERING PLAN OPERATOR MANAGEMENT CALL DISTRIBUTION MANAGEMENT CALENDAR MANAGEMENT PARAMETER MANAGEMENT WIRELESS MANAGEMENT ENTER YOUR CHOICE 2 Type 1 lt ENTER gt The Extension Data menu appears Figure 57 Extension Data menu OMAN ODA PWN EXTENSION CHARACTERISTICS LOGICAL SUBSCRIBER MANAGEMENT AUTOMATIC DIRECTORY NUMBER ASSIGNMENT HUNT GROUP CHARACTERISTICS ADD DELETE EXTENSIONS EXTENSION DIRECTORY CATEGORY MANAGEMENT
104. or status 000 112 SEINE UI sare assim is ain SB Wh cris Rig weld amp Oc eiteai Soda disc aaa ead cede pet ea 113 Base station handset troubleshooting 00 00 e eee eee ee 113 Ghanging Wie TGPPOM cececcpeiateeseiabentdeadoede lt Sead Coser edegeads 114 Monitoring the DECT module LEDS sascunestdcusen trond deen was Peewee ease 114 Determining module companding law setting 0 0 00 e eee eee 115 Appendix A Quick reference to DECT module programming 117 Appendix B Cordless handset verification 000s cece e eee eee 121 Determining handset subscription 000 e eee ees 121 Unsubscribing the handset cccicacgargnddicadeehodetiaas gt puxedcet anpee KA 122 Testing the handset oa0cceencceesieane sent EERIE AE i EEKEREN seems ERNS 123 TOS MOTE IONE siocyr ie tei d ern uen ches EE EEEE nee E 124 E a a a E e E E E E E E EE 125 te ee eee ee eT rere eer ee eT Te a 129 P0606013 02 Figures Figure 1 integrated DECT SEES 24 4 ceseieens Money aren Ener eyes eed ys 18 Figure 2 Setup process for the DECT system 20 0c eee eee eees 21 Figures Base station switches i4 iceiceeeee reas a deaus Pav ea chen weds 23 Figure4 Antenna configurations 0 eee 24 Figure 5 Inside the DECT radio base station anaua 25 Figure6 Process for installing the DECT module 000000 31 Figure7 Locating the DECT media bay modul
105. orrect firmware and to reset the module defaults DECT Installation and Maintenance Guide 116 Chapter 10 Troubleshooting and Alarm Monitoring P0606013 02 117 Appendix A Quick reference to DECT module programming If you have an existing DECT system that you do not want to run the DECT Configuration Wizard on you can use the Maintenance Console in the Unified Manager to accomplish the configurations you require Familiarize yourself with opening the DECT interface Refer to Accessing the Maintenance Console on page 78 Details about setting up system lines and sets are provided in the Business Communications Manager Programming Operations Guide The chart on the following two pages provides the menu names and a brief description of the information required for each step of programming your DECT module base stations and handsets using the Maintenance Console Click on the following title to go to the DECT Programming Quick Reference Guide DECT Installation and Maintenance Guide 118 Appendix A Quick reference to DECT module programming P0606013 02 Appendix A Quick reference to DECT module programming 119 DECT Programming Quick Reference Guide Main DECT 1 Telephony 1 Extension Data Refer to each section below interface menu Management 2 External Trunk Data 3 Numbering Plan 8 Wireless Management 3 System 2 Card Management Refer to each section below Manage
106. our system DECT modules can only use DNs from three to six digits long Warning Resetting system DN lengths If you changed the DN length for your system after a DECT module has been installed you will no longer be able to record mobiles to the DECT module You need to reset the DECT module Resources DECT Tools menu Reset Selected MBM Then go into the module interface and confirm that the DECT based DNs still match those on the Unified Manager If you do not know how to access the DECT interface refer to Accessing the Maintenance Console on page 78 P0606013 02 Chapter 8 Programming DECT handset records 97 Follow these steps to find the Mobile menu 1 On the Wireless Management menu type 3 lt ENTER gt Mobiles The Wireless Mobiles menu appears Figure 53 Wireless Mobiles menu 1 CREATE MOBILE 2 DELETE MOBILES 3 DISPLAY MOBILES ENTER YOUR CHOICE 2 Use these menus to enter delete and display a list of the cordless handsets you want to apply to this system Listing mobiles handsets The DECT module comes with a default set of mobile extension numbers DNs Ensure that these numbers agree with the numbers that are assigned through the Unified Manager System DNs DN records Use these steps to access the list of existing DNs 1 On the Wireless Mobiles menu type 3 lt ENTER gt The Display Mobiles screen appears Figure 54 Display Mobiles screen DN 597 598 599 600 6
107. plan Any changes can affect transmission and reception Avoid installing base stations on metallic surfaces or load bearing walls made of reinforced concrete If a metallic surface cannot be avoided use a 50 to 80 cm extension bracket Metal can impair transmission and reception Place the base stations less than four meters from the ground This makes it easier to maintain the base station and ensures correct radio coverage Do not place stations lower than two meters Do not install the base station behind obstructions such as false ceilings Always hang the base station in a vertical position Leave at least 30 to 50 cm between co located base stations Install outdoors base stations in sealed cabinets Leak tight cabinets reference DECT052 let you install DECT radio base stations outdoors without an external antenna A mounting kit reference DECTOS5 lets you secure the leak tight cabinet to a pole Note Two base stations positioned side by side increase the channel capacity from four to eight possible simultaneous calls Tandem base stations must be placed exactly 85 cm from each other They also must be part of the same cell and trunk group If you are using external antennas refer to Base station antennas on page 58 DECT Installation and Maintenance Guide 54 Chapter 4 Installing the DECT base station Installing the base station on the wall Follow these steps to properly attach the base station to
108. ppears P0606013 02 Chapter 8 Programming DECT handset records 95 Figure 52 Base station screen RAD BASE DEFIN station equipment number DECT STATUS IN SERVICE RAD BASE TYPE 4 CHAN BELONGS TO TRUNK GROUP Trunk Group Name MOBILE RECORDING ALLOWED NO FRAME TS 0 gt 11 AFFECTATION 111111111111 TS NO MODIFICATION 0 gt 9 FREQUENCY ALLOCATION 111111111111 FREQUENCY NO MODIF ANTENNA SELECTION AUTOMATIC SYNCHRONIZATION VIA BIT M FRAME S DISTANCE FROM MASTER BS D lt 100 METERS TYPE OF BUS SHORT When you first install the base stations this record shows the Status to be Disabled a Ensure that the Status is Disabled b Go down to Mobile Recording Allowed and set it to YES Warning Set Mobile Recording Allowed to YES only for the period when you will be subscribing new handsets At all other times ensure this entry is set to No to prevent illegal entry of unauthorized handsets You must disable the base station before you turn this setting on or off c Ensure that the screen displays the following parameters A Trunk Group has been specified e Rad Base type is set to 4 CHAN e Synchronization is set to VIA BIT M FRAME S d Go back to Status and put the base station back in service The LED on the base station goes solid while it checks with the DECT module for any updates After the LED starts blinking the base station is back in service To check press lt CTRL j gt then return to the base station reco
109. r system sets Refer to the Programming Operations Guide Handset subscription Declare Base Number Enter Code 1 eight digits Enter the set DN then add enough digits of the mobile password to make up eight digits Test handsets on system P0606013 02 121 Appendix B Cordless handset verification If the C4010 or C4020 handset does not subscribe or operate correctly use the following section to determine if it is properly subscribed and correctly assigned to the DECT system Note If the handset does not follow these procedures check the user manual that came with the set for specific troubleshooting information Determining handset subscription If the handset is already subscribed to the base station number you want to use you need to unsubscribe the handset from that number This procedure describes how to find out if the handset was previously subscribed 1 Turn on the handset 2 Doone of the following e If this message appears press the left arrow button Sp on the handset to confirm OK then subscribe the handset Declare mobile set to rbs nbr 12345678 OK e If this message appears press the left arrow button Ga then go to step 3 Mobile set out of range bis Menu 3 Press the double arrow key until Select Base appears 4 Press the left arrow button under Select Base The system displays the radio base station numbers already in use
110. r upload The first step is to set up the file that needs to be uploaded by the module 1 On the Unified Manager first page click on the Maintenance button Maintenance Product Maintenance and Support 2 On the left menu of the maintenance site click on Maintenance tools The following menu appears Figure 12 Maintenance Tools menu Maintenance Tools Tool Attach to a shared volume Shared Drive Detach a shared volume Enable Disable BCM Drive Shares Execute a command e Schedule a Command to Execute e Schedule a Restart Telnet Session e IP network troubleshooting e Services amp driver troubleshooting Time Synchromsation Backup Firmware Restore Firmware Firmware Upload Restore Default Co ation ALaw muLaw Companding Scheme Security Upload Certificate and Private Key Miscellaneous Reset Unified Manager Server System Interaction Troubleshooting 3 Beside the DECT heading click on the Firmware Upload link The firmware upload page appears DECT Installation and Maintenance Guide 42 Chapter 3 Configuring the DECT module Figure 13 Firmware upload DECT Firmware Upload This process takes about 60 to 70 minutes to execute and your DECT telephony will be unavailable while this process executes but your other BCM telephony wil not be affected Please enter your DECT Installer Password Execute DECT Firmware Upload 4 Beside Please enter your DECT installer Pas
111. ra Nortel Communications Erlang One Erlang is an average traffic load caused by one basic DECT speech connection using one frequency timeslot pair all the time Handover A cordless handset can abandon one radio connection for another either to the same radio base station or to another one DECT Installation and Maintenance Guide 126 Glossary Map A chart prepared after the site survey showing the positions of the radio base stations the areas they cover and the cells into which they are grouped Media bay module This is a modularized box containing the hard connections to various peripheral telephony equipment Media bay modules are installed in bays on the Business Communications Manager or a Business Communications Manager extension unit Mobile The DECT cordless handset Overlapping Base Stations Each base station has the same radio coverage for example aisle floor but manages different groups of cordless handsets PARK Portable Access Right Key determines the right for this DECT cordless handset Password A secret PIN code used by the fixed and portable parts to establish the right of the portable to use the system Radio area Radio area refers to the space in which this radio base station radiates If detected by traffic conditions number of simultaneous calls in this office several radio base stations can be installed side by side and define almost the same Radio Area In this case thes
112. rallel length of 40 interference parallel length meters or less sources Stay at least2 cm Stay at least 30 cm Stay at least 3 Stay at least 30 cm Installation distance away away meters away away 1Major sources of interference include industrial motors inverters rectifiers transformers high power cables and so on Cross these sources at a right angle to minimize the interference Note Do not use an a c adaptor to connect the base station to a local power source unless power cannot be adequately provided through the Business Communications Manager cable 1 Use individually screened pair cable between the base station and the Business Communications Manager 2 At either end connect the two twisted pairs to the center four pins in an RJ45 jack You can use one of the following auxiliary equipment to make connections easier install a wall mounted RJ45 female connector and use a 10 cm long RJ45 ribbon cable wire along RJ45 male connector to directly connect the cable to the base station The wire is a four pair symmetrical 6 10 shielded cable series 278 or L122 Or you can use a category five certified cable such as ATT cable P N CPC 06 All cables must comply with ISO CEI standard 11801 3 Thread the cable through the upper cutout in the radio base station Note Make the following measurements if you use existing cables e Crosstalk at 100 khz to detect pair mismatch and to check tr
113. rd Press lt ESC n gt to go to the next record Ensure that the screen displays the following parameters A Trunk Group has been specified e Rad Base type is set to 4 CHAN e Synchronization is set to VIA BIT M FRAME S e Mobile Recording Allowed is set to NO Go to the Status line and press the space bar to put the base station record in service The LED on the base station goes solid while it checks with the DECT module for any updates After the LED starts blinking the base station is back in service To check press lt CTRL j gt then return to the base station record DECT Installation and Maintenance Guide 96 Chapter 8 Programming DECT handset records 8 Repeat steps 5 to 7 for the rest of the base stations 9 Press lt CTRL j gt until the Wireless Management menu appears Mobile Management The DECT module interface handset numbers must match the DNs found under the Unified Manager navigation tree Services Telephony Services System DNs All ISDN DECT DNs To check this or to change the DNs on the DECT interface access the module through the Unified Manager using the Launch Maintenance Console command Note Default DECT module DNs New Business Communications Manager 597 624 Upgraded 2 0 Business Communications Manager 501 532 These defaults assume a system with a three digit DN structure and a Start DN of 221 If your system is different use these numbers as guidelines to find the defaults to y
114. reates a new call destination The call remains routed through the C8 interface even though the DECT handset is no longer involved in the call DECT Installation and Maintenance Guide 28 Chapter 1 DECT system overview and requirements DECT programming overview Here are some important points about using DECT on your Business Communications Manager e The Business Communications Manager must be configured with a region setting that provides DECT support Note Valid DECT region settings Australia Denmark France Germany Global Holland Italy Norway Spain Sweden Switzerland Taiwan United Kingdom e The system default password is set to insta You can delete or change this password to suit your needs e Default language is English e Disable the base stations before a firmware upgrade Put the base stations back in service in sequence e To subscribe handsets a base station must be set to accept handset recording e The handset DN must also be set into recording mode before the handset can be subscribed e The system uses data links e Within the DECT interface numbers enclosed in indicate length of parameters Refer also to DECT interface commands on page 28 and Numbering plan syntax on page 29 Note Refer to the Business Communications Manager Programming Operations Guide to configure telephony parameters for each handset DN DECT interface commands The following table shows t
115. red dial external outgoing line identification intercom lines external line access using line pool codes or destination codes hold DECT Installation and Maintenance Guide 20 Chapter 1 DECT system overview and requirements e hunt group functionality e multiple line appearances e on hook dialing e private lines incoming e remote access e ringing restriction and routing services e set name e target line direct call from external line e transfer e voice mail support to retrieve pending messages Features not included on this list are not supported on the handset by the Business Communications Manager system Handset features These features are provided by the DECT handset and are not necessarily exclusive to Business Communications Manager operation e dial pad feedback e feature access key e headset e hearing aid compatibility e language choice e last number redial e on hook dialing from numbers stored in handset memory e ringing line preference e set speed dial Refer to the DECT documentation that came with the handset for details P0606013 02 Chapter 1 DECT system overview and requirements 21 Setup process overview The following figure provides an overview of the actions required to successfully set up the DECT integrated system Figure 2 Setup process for the DECT system Plan the deployment Check BCM system settings Install media bay module
116. rogramming DECT module defaults Accessing the Maintenance Console The DECT module maintenance console text based menus are accessed using Telnet or a VT100 emulation program if you are connecting through the serial port of the Business Communications Manager To access the DECT module interface using Telnet use the maintenance console application in the Unified Manager These steps describe the process of launching the application Enter the Unified Manager Click Resources DECT Choose the Maintenance Selection tab Ensure that the DECT module has been chosen Under the Tools menu click Launch Maintenance Console When the screen says Connected to lt IP address gt press lt CTRL p gt You will be prompted to enter a password Default insta ON Oa Ft WwW DN Type 10 The main DECT maintenance menu appears Figure 27 Main DECT maintenance menu TELEPHONY MANAGEMENT DATA MANAGEMENT SYSTEM MANAGEMENT OPERATION ADMINISTRATION INSTALLER DATA a hon ENTER YOUR CHOICE P0606013 02 Chapter 6 Programming DECT module defaults 79 System Management Use the System management menus to set a password for your DECT system and the handset select a default language if required select ports on the DECT boards On the main menu enter 3 lt RETURN gt Enter the installer password Default insta The System Management screen appears Figure 28 System Management menu DATE AND TIME MANA
117. s busy that is when the RFP status is set or B Blind Slot Information indicates that all the DECT slots are in use MEM MEM MESS99 and MENU appear on the display to show periodic scanning of the mess dy DECT channels by the cordless handset The number displayed is a state value of the MEM MAC layer This symbol appears during a call if external handover is supported that is if bit A45 BX of higher layer capabilities is set and the Ext h o indicator has been received from the base station XX RPN Radio Part Number F Frequency used Slot number used QQ Quality Maximum value 40 Hex RR RSSI level C1C1 R1iR1 RPN and RSSI of the best candidate FP for roaming or handover C2C2 R2R2 RPN and RSSI of the second best candidate FP for roaming or handover C3C3 R3R3 RPN and RSSI of the third suitable candidate FP for roaming or handover C4C4 R4R4 RPN and RSSI of the third suitable candidate FP for roaming or handover C5C5 R5R5 RPN and RSSI of the third suitable candidate FP for roaming or handover C6C6 R6R6 RPN and RSSI of the third suitable candidate FP for roaming or handover C6C6 R6R6 RPN and RSSI of the third suitable candidate FP for roaming or handover C8C8 R8R8 RPN and RSSI of the third suitable candidate FP for roaming or handover P0606013 02 125 Glossary Antenna diversity The base station has two internal antennas which allows it to choose the strongest signal to send and receive
118. s to the base station RJ45 connector This supplies the data and power The base station comes with two internal antennas to provide signal diversity Some types of external antennas can be substituted depending on site requirements The following table describes the function of the parts of the base station Table 2 Parts of the DECT radio base station configurations Part Description of function Base stations The area covered by the base station depends on the radio range Base stations manage the links with the cordless handsets within that range Cables The cable includes two telephone pairs One transmits the signal One receives the signal Connectors The base station uses a female RJ45 to connect to the cable P0606013 02 Chapter 1 DECT system overview and requirements 23 Table 2 Parts of the DECT radio base station configurations continued Part Description of function Switches There are two configuration switches the CA1 and the S202 e The CA1 has two switches labelled 1 2 and 3 4 Set 1 2 to On to enable the adaptation resistor for the synchronization pair Set 3 4 to On to enable base station Reset Set 3 4 to Off to run Reset by SO interface level 1 e The S202 has two switches labelled 1 2 and 3 4 Set 1 2 and 3 4 to On to enable the 100 ohm adaptation resistors for the SO pairs Refer to Figure 3 on page 23 Figure 3 Base station switches Adaptation
119. sure you have the correct information and settings to run the wizard refer to the Before you start section below Before you start The following conditions are required before you run this wizard e The telephony DNs and line access routing information and any line pool access coding must be configured on the Business Communications Manager Note Any changes made after the wizard is run will not be reflected on the DECT module This is an instance where you would need to go directly into the module settings and check or adjust the settings e The DECT module companding law has been correctly set for your region Refer to Configuring the module for u law on page 40 e The DECT module must have the factory default settings applied to it If these have been changed in any way since the module was installed you can reset the module through the wizard DECT Installation and Maintenance Guide 48 Chapter 3 Configuring the DECT module e You must ensure that the Business Communications Manager recognizes the DECT module Refer to Confirming the DECT module on page 39 You need to know the following information before you run this wizard e Do you want to reset the DECT module to the factory default settings No Yes What is the PARI value that you copied off the side of the PARI value DECT module before it was installed e How do you want to identify the DECT module Install Name e Whic
120. sword type insta Note The Password listed here is the default Your system settings may have been changed 5 Click the Execute DECT Firmware Upload button The upload screen appears and remains until the upload is complete Note The log file notes if the upload is successful If the upload fails go back and ensure that you have the correct DECT password Resetting the module to default values Now you must reset the module to default values 1 You should still be in the DECT Tools section 2 Click on the Restore Default Configuration link The Restore Default Firmware page appears Figure 14 Restore default firmware configuration DECT Firmware Restore Default Warning restoring the default configuration will erase any current DECT configuration settings Please enter your DECT Installer Password Restore Default Configuration 3 Beside Please enter your DECT installer Password type insta Note The Password listed here is the default Your system settings may have been changed P0606013 02 Chapter 3 Configuring the DECT module 43 4 Click on the Restore Default Configuration button 5 The restore default configuration operation begins Note The log file notes if the upload is successful If the upload fails go back and ensure that you have the correct DECT password 6 Once this step is complete you are ready to set up the Business Communications Manager records and ru
121. t ESC m gt 6 Telbor status changes from Free to Incomm 1 7 lt ESC m gt to view the base station activity P0606013 02 Chapter 5 Subscribing DECT cordless handsets 69 Confirming base station readiness If you turned on base station recording with the Wizard but you are unable to subscribe handsets to the DECT module use this procedure to check the state of the base station 1 Use Telnet to access the DECT maintenance console Refer to Accessing the Maintenance Console on page 78 if necessary When the screen says Connected to lt IP address gt press lt CTRL p gt You will be prompted for a password Default insta The Main maintenance screen appears 4 Type 1 lt ENTER gt The Telephony Management screen appears 5 Type 8 lt ENTER gt The Wireless Management screen appears Figure 22 1 2 3 Wireless Management Menu menu TOPOLOGY RESOURCES MOBILES ENTER YOUR CHOICE 6 Type 2 lt ENTER gt The Wireless Resources menu appears Figure 23 Wireless Resources Menu menu 1 TRUNK GROUP NAMES 2 TRUNK GROUP DEFINITION 3 BASE STATION ALLOCATION 4 BASE STATION DISPLAY 5 COVERAGE DISPLAY ENTER YOUR CHOICE 7 Type 3 lt ENTER gt The Base Station Selection menu appears Figure 24 Base Station Selection menu BY EQUIPMENT NUMBER OR BY ITS TRUNK GROUP _ a sete OR BY ITS CELL o aanunnusunnunnnennn OR BELONG TO AREA eeeeetsseteeteveees DECT Installation an
122. talling the DECT media bay module 33 e The following table shows the switch settings for each DS30 channel number The offset number is always 0 Table 6 DECT switch settings Set the switches Use these Select oo DNs on new Tee ueee Select Offset DS30 channel DNs on Customized DN DS30 2 5 or offset updated 2 0 range channel 1 2 3 4 5 6 greater svetem systems y on on on on on on 2 0 597 624 501 532 on on on on on l MM on on on on on O l M on fon fon Jon 5 0 PPC os 597 624 501 532 597 624 501 532 597 624 501 532 on fon Jon on fon 6 0 ort 597 624 501 532 on fon jon on 57 0 597 624 501 532 O MEE E If you need more DNs use DNs in the portable DNs starting at 565 Ensure no other devices are assigned to these DNs before you use them Note The extensions listed are based on a three digit DN with a Start DN of 221 If your system has longer DNs or a different Start DN enter the range in the blank column If your system has a 3 5 DS30 channel split channel 7 is not available to media bay modules Refer to the Business Communications Manager Programming Operations Guide for further information on this feature Note If you replace a module set the DIP switches for the new module to exactly the same settings as the removed module TIP Numbering conventions gt
123. tart or stop the service 1 Open the Diagnostics menu and click Service Manager A list of services appears 2 Scroll to find the DECT applications DECTAlarms DECTMtce DECTOAM The following figure shows the Services List Figure 69 Services list siem sources Browser Computer Browser Manual vices cfsServer Voice CFS Automatic nagement ClipSrv ClipBook Server Manual agnostics cmedrmt cmdrmt Automatic MSC CTEDP Doorphone Automatic bel ye ane CTEngine Voice CTE Automatic See i DECTAlarms DECT Alarm Monitor Automatic System Status Mori DECTMtce DECT MaintenanceCo Automatic Watchdog DECTOAM DECT OAM Automatic Stopped Running Stopped Running Running Running Running Running Running LocalSystem LocalSystem LocalSystem LocalSystem LocalSystem LocalSystem LocalSystem LocalSystem LocalSystem DECT Installation and Maintenance Guide 110 Chapter 10 Troubleshooting and Alarm Monitoring 3 Click the Configuration menu and click on Modify Services The Services List dialog for the service you selected appears Figure 70 Services list for DECT Maintenance Console Services List Service Name DECTMtce Display Name DECT MaintenanceConsole Startup Automatic Status Running LogOn As Locals ystem Save Cancel 4 In the Status box click the status you want for the service The following table describes the options available
124. tations quick reference to base stations 117 bi directional antennas 59 BNC connector 60 BRI DECT 2 BRIP LED 35 BRIS LED 35 BRU 105 107 108 BRU see also backup restore and upgrade bus see DS30 channel Business Communications Manager checking the region 30 install media bay module 31 restart system 35 setup requirement for DECT 21 supported DECTs 18 DECT Installation and Maintenance Guide 130 Index system shutdown 34 busy tone 74 C C4010 61 C4020 61 C8 card management 81 CAI base station switch 23 cables antennas 24 60 base station 21 base station cable lengths 57 base station connections 55 measurements for base station 55 minimizing interference 55 reconnecting 35 screened pair 55 transmit receive 22 call capture 72 call forward 72 call numbering incoming call 89 call shuttle 72 Call waiting Wizard patch 48 caller ID handset display 72 CallPilot voice mail 72 cancel call forward 72 card management 81 119 card port number 94 cell logical trunk groups 92 roaming area 75 cell names 91 119 changing languages 80 channel scanning indicator 124 checking the region 30 climatic conditions 26 coaxial cable antennas 23 cold start 30 commands DECT interface 28 companding laws setting module to mu law 40 components base station description conference calls 71 configuration accessing the wizards 49 connected mode indicator 124 connectors RJ45 22 con
125. the screen to invoke the wizard 10 After the wizard successfully runs refer to Setting up the module Time Synch on page 50 DECT Installation and Maintenance Guide 50 Chapter 3 Configuring the DECT module Setting up the module Time Synch After you run the Configuration Wizard you need to ensure that the module time is synchronized with the Business Communications Manager Since the module time can drift out of synch you can use this BRU tool to set up a schedule for daily time synchronization The time can also become unsynchronized if you perform firmware uploads Also if you change the password you must re establish the time synch schedule Follow these steps to set up a time synch schedule 1 On the Unified Manager first page click on the Maintenance button Maintenance Product Maintenance and Support 2 On the left menu of the maintenance site click on Maintenance tools 3 In the Maintenance Tools box beside the DECT heading click on the Time Synchronisation link The DECT Time Synchronisation Manager page appears Figure 15 Time synchronisation page Currently Scheduled DECT Time Synchronisations Job To Be Run Nothing is currently scheduled to run on the BOM Schedule a new DECT Time synchronisation e How often do you wish to execute the DECT Time Synchronisation C Now and only now C Every day C Today only C Only once on the specified day of the month e g 17 C Every
126. the start menu for the processes that follow Figure 49 Wireless Management menu 1 TOPOLOGY 2 RESOURCES 3 MOBILES ENTER YOUR CHOICE DECT Installation and Maintenance Guide 94 Chapter 8 Programming DECT handset records Identifying base stations Each base station has a record that defines how it operates These records are assigned numbers called equipment numbers which correspond with each port on the two DECT module boards that support the base station These record numbers also correspond with each port on the DECT module Refer to Card Management on page 81 Therefore the base station plugged into a specific port on the DECT module uses the information in the corresponding base station record To assign change base station records follow these steps 1 On the Wireless Management menu type 2 lt ENTER gt The Wireless Resources menu appears Figure 50 Wireless Resources menu TRUNK GROUP NAMES TRUNK GROUP DEFINITION BASE STATION ALLOCATION BASE STATION DISPLAY LIST COVERAGE DISPLAY a POND ENTER YOUR CHOICE 2 Type 3 lt ENTER gt The Radio Base Select menu appears Figure 51 Wireless Resources menu BY EQUIPMENT NUMBER ce OR BY ITS TRUNK GROUP luc eeeeteeees OR BY ITS CELM 3 Press lt ENTER gt Note You can also enter an equipment number if you only need to access only one specific card 60 61 62 63 70 71 72 or 73 The screen called Define Radio Base Station 6 0 DECT Access a
127. tion in the following areas Hunt groups on page 72 Message Waiting Indicator MWI on page 72 Twinning features on page 73 CallPilot programming on page 73 Auto answer issues on page 73 Receiving a page on page 74 Roaming on page 74 The cordless handset supports the following features twin to a fixed set to allow remote reception of calls make and receive calls from the handset within the range of the system the handset is subscribed to as an independent set transfer and conference calls from and to the handset DECT Installation and Maintenance Guide 72 Chapter 5 Subscribing DECT cordless handsets Note This feature uses two of the available eight lines per DECT when the handset is the primary and the other two calls are non DECT calls Conference calls originated from the handset are limited to one hour e display an internal caller by name and an external caller by number or name depending on how the external line is set up e query the voice mail system using the mail extension or the Message Waiting button e call forward calls and cancel call forward to another set to voice mail or to an external number e determine when a call gets forwarded all calls on busy or if call is not answered e make a second call while a call is in progress e shuttle between two calls e roam between DECT cells handset specific e call waiting indication if a call is re
128. ton After the task is deleted you need to re establish the time synch schedule For details refer to Setting up the module Time Synch on page 50 Language Management If the menu system is not in the language you want you can change the default language If the menu is in the language you want skip this section 1 On the System Management menu type 6 lt RETURN gt Parameter Management The Parameter Management screen appears Figure 30 Parameter Management menu MULTI COMPANY MANAGEMENT NO MULTI SITE MANAGEMENT NO OPERATOR GROUP AUDIT ACTIVATED NO TYPE OF THE WIRELESS MANAGEMENT DECT CONSOLE TIME OUT SECONDS 600 CURRENT LANGUAGE LANGUAGE 2 INSTALL NAME MC 6501 C cs eeeteeeee NUMBER OF RECORDS current requested TELEPHONY TYPE 356 356 DATA TYPE 10 10 SERVICE TYPE 10 10 MONITORING TYPE 24 24 2 Use the space bar to select the correct language 3 Press lt CTRL j gt to return to the System Management menu P0606013 02 Chapter 6 Programming DECT module defaults 81 Card Management The Card Management menus define the status of the cards on the DECT module This menu is accessed from the System Management screen Only two of the seven cards on the DECT module relate specifically to DECT lines These are cards 6 and 7 which each contain configurations for four ISDN S ports These ports are also referred to as equipment numbers Orientation Note Each card has four ports
129. uka Rae 74 AGAIN i045 tenrnceeeee stad dese She Reet eed eee Ee eet ew Ree Tad sa 74 Roaming on ontgoing Calls is c erssetkickie panniekeasteeranaaere das 75 Direct Inward Roaming 220i cc8csaeiceees SV srren tinai i Es bE 75 Chapter 6 Programming DECT module defaults 00 2 eee eee e eens 77 Accessing the Maintenance Console 0 ccc cece tenet eee 78 System Maag MED 6 ccce neck neta eee edee sete eee Ee ee Eee deneede aed 79 DECT and handset passwords oo te De ee ee eee ee Se 79 Language ManaGeniGnh lt lt cccasibiee ter egaade reap REONE aR En 80 Sate NNAM lt 5 seu 6s 240d ahh eR EIS SAS h aes Red es kG ees 81 External antenna settings ccccck end ee ewen riestos Se eee eee ewe Kowa geres 81 Chapter 7 Programming numbering plans and base stations 83 Planning your DECT Salting lt cciscecscccie vases dearacs aut ees ereeeeseds 84 Seting DECT PARI VAgE 265 1ss es beeeiur Eedeeee nes heehee pee bteedes 85 Telephony Management 2223 c2ees 66e crease eeayevee i eens eeani eek es oars 86 Outgoing Numbering PIAN c ocean ipri ks Po OE ee eed be ee 87 User N mbernng Flan cxcsdos pGuseSigehe eee kU Reh eeK ed eREE RES 88 Incoming Call Numbering Plan 0 0000 c cee eee 89 Wireless Management 2s ica vebne tied bans sone ee APELE ESENE kaa 91 CO WANES 2c2sc2o2 ekeagegeaGud tycexcdevaiverende xis geet eee sauees 91 Managing Logical Thanks i c45 sade ig bios GEs5 VSR ieee Poet eKE Rees 92 Chapter 8 Progra
130. ventions text 14 core firmware 28 create mobile 119 120 crosstalk 55 Ctrl J 28 Ctrl U 28 D data links 28 declare base number handset 120 declare base station 66 122 DECT accessing the wizards 49 base station firmware check 57 base station settings 95 caller ID handset 72 card management 81 cell names 91 changing the TCP Port 114 checking the region 30 checking the region setting 30 choosing DS30 channels 32 configuration process 38 connecting base stations 26 connections to media bay module 26 declare base station 66 define radio base station 70 electromagnetic compatibility 3 equipment number RJ45 jacks external antennas 59 first base station 21 handling second call on handset 72 handset features 20 handset roaming 74 handset specifications 27 handset subscription 61 identify base station 94 install media bay module 31 interface commands 28 interface description 2 interference 55 main interface menu 78 module installation process 31 module LED states 114 number of handsets outside base stations 53 PARI value 85 password 66 P0606013 02 Index 131 programming overview 28 query voice mail 72 quick reference to programming 117 restart system 35 roaming area 75 set password 79 setting DIP switches 32 setup process overview 21 standards and specifications 2 subscribing the handset 65 switch settings for replacement module 33 system management 79 system shutdown 34 telephony management 86 test
131. window lists all the alarms in that category Click the error you want to review Click Actions and then click on Display Details The Alarm Details screen appears outlining error details Base station handset troubleshooting The following table lists some possible problems and an explanation for the situation Table 19 Base station handset troubleshooting Problem Description The base station cannot be loaded The Disable it and try to load the base station as a two channel base station state changes to Faulty base When software loading succeeds disable it again and put it in service as a 4 channel base When trying to subscribe a handset to the Possible causes system it continues to display Failed The handset has not been created in the software e If the handset is subscribed to other bases delete the bases and try again DECT Installation and Maintenance Guide 114 Chapter 10 Troubleshooting and Alarm Monitoring Table 19 Base station handset troubleshooting continued Problem Description Bad speech quality Check that the relevant base station is in service If this is a temporary problem then it is possible all the channels were busy and the handset was trying to access a more distant base station If the problem does not correct itself then cell coverage must be redesigned The handset name on the set is not the Check the name on the DECT menu as well as the name name that
132. xxx is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The C4010 C4020 handset is in compliance with Council Recommendation 1999 519 EC The DECT Base Station shall be cabled from host PBX controller card via individually screened paired cable The DECT standard is an integrated solution for cordless communication services based upon these ETSI specifications e ETS 300 175 Digital Enhanced Cordless Telephone Common Interface e ETS 300 176 Digital Enhanced Cordless Telephone approval test specification e ETS 300 444 Digital Enhanced Cordless Telephone General Access Profile The DECT module provides an interface to the Business Communications Manager for cordless handsets through a radio link with a base station connected directly to the DECT module The interface is created by linking four BRI loops and a Mercator C8 PBX through a BRI within the module circuitry P0606013 02 Electromagnetic compatibility DECT standard complies with the following safety and electromagnetic compatibility recommendations e ETS 300329 Radio Equipment Systems Electromagnetic Compatibility for Digital Enhanced Cordless Telephone e EN 60950 Safety of Information Technology Equipment e EN55022 Electromagnetic Compatibility for Information Technology Equipment DECT Installation and Maintenance Guide P0606013 02 Contents DECT regulatory Oration ic ces cre ses eles

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