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Avaya Communication Server 1000 - IP Phone 1110 User Guide

1. Using Test Local Mode e Using Resume Normal Mode e Troubleshooting MG 1000B Using Test Local Mode Use Test Local Mode to check Local Mode functionality make and receive telephone calls Test Local Mode is useful when provisioning has changed for an IP Phone on an MG 1000B Controller laa 1 Press the Services key Services 2 Press the Up Down navigation keys to scroll up or down and then highlight 3 Test Local Mode 3 Press the Enter key the telephone resets and registers back to the Main Office Using Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality Note f you do not use the Resume Normal Mode command after testing the telephone automatically returns to Normal Mode in 10 minutes cP 1 Press the Services key Services Additional phone features 2 Press the Up Down navigation key to scroll and highlight Resume Normal Mode 3 Press the Enter key the telephone registers back to the main office Troubleshooting MG 1000B The MG 1000B can display error messages on screen Table 9 lists error messages and describes actions to correct the causes Table 9 Troubleshooting MG 1000B Display Message Probable Cause Actions Local Mode Test Local Mode Press the Services key and then select Resume Normal Mode Network problem Contact system administrator if problem per
2. aaa Flexible Feature Code FFC aaa oo 3 Dial your Station Control Password aaa aga liT 4 Choose one of the following Goodbye Ifyou are dialing locally press the oF Goodbye key ann Ifyou are dialing the FFC remotely aaa dial your DN aaa aga While away from your desk To unlock your telephone Lift the handset H 2 Dial the Electronic Lock Deactivate aaa FFC aaa H 3 Dial your Station Control Password aaa aaa 4 Choose one of the following Goodbye Ifyou are dialing locally press the r Goodbye key ana Ifyou are dialing the FFC remotely aun dial your DN Talking with more than one person Talking with more than one person Use the following features to enable conversations between more than two people e Setting up a conference call on page 69 e Using Group Call on page 70 Talking with more than one person Setting up a conference call Use the Conference feature to set up a conference call for a maximum of three or six people including yourself The maximum number of people the conference feature supports depends on the configuration of your telephone To set up a conference call Cont 1 While on a call press the Conference context sensitive soft key to place the party on hold You hear a dial tone 2 Dial the number of the person you want aan to add to the conference call You can talk privately to the person you are a
3. 2 Dial the Automatic Wake Up Verify FFC san 3 Dialthe Automatic Wake Up time in a aaa 24 hour time format hhmm If your query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145 La 4 Press the Goodbye key Goodbye Station Control Password Station Control Password Some features on your IP Phone 1110 are supported by a Station Control Password SCPW The SCPW supports the following telephone features Electronic Lock to prevent others from making calls from your telephone Remote Call Forward Virtual Office login Branch Office login Your system administrator defines your initial SCPW Contact your system administrator for detailed information Changing your Station Control Password Ce 1 Press the Services key Services 2 Press the Up Down navigation keys to e scroll up or down and then highlight s t Password Admin 3 Press the Enter key 4 Use the dialpad to enter your password at the prompt Station Control Password Press the Up Down navigation keys to scroll up or down and then highlight New Password Press the Enter key Use the dialpad to enter the new password Press the Enter key to accept the new password Note If you are locked out of your IP Phone 1110 or if you forget your SCPW contact your system administrator Accessing External Server A
4. 38 Test Local Mode 96 Timed Reminder Recall 57 Transfer a call 56 U upper display area 15 USB keyboard function keys 21 User Interface 113 V Viewing telephone information 38 Virtual Office 84 Virtual Office login 86 Nortel Communication Server 1000 IP Phone 1110 User Guide Copyright 2007 2010 Nortel Networks All rights reserved LEGAL NOTICE While the information in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without notice Nortel the Nortel logo the Globemark SL 1 Meridian 1 and Succession are trademarks of Nortel Networks All other trademarks are the property of their respective owners Publication Number NN43110 101 Document Release Standard 06 01 Date June 2010 To provide feedback or report a problem in this document go to http www nortel com documentfeedback N RTE L www nortel com
5. SCPW You must activate Virtual Office on your Office phone before you can connect to it from a Remote phone See Logging in to Virtual Office on page 86 Note Consult your system administrator to verify if the Virtual Office feature is available for your use Additional phone features You can use an IP Phone as a Remote phone to connect to your IP Phone 1110 even if it is a different IP Phone model Table 7 shows the IP Phones on which you can use Virtual Office to connect to your IP Phone 1110 Table 7 Virtual Office connection availability IP Phone model Possible to log in to the 1110 IP Phone 1110 Yes IP Phone 1120E Yes with restrictions IP Phone 1140E Yes with restrictions IP Phone 1150E No IP Phone 1165E Yes with extra key restrictions IP Phone 1210 Yes with extra key restrictions IP Phone 1220 Yes with extra key restrictions IP Phone 1230 Yes with extra key restrictions IP Phone 2001 Yes IP Phone 2002 Yes with restrictions IP Phone 2004 Yes with restrictions IP Phone 2007 Yes with restrictions IP Audio Conference Yes with restrictions Phone 2033 IP SoftPhone 2050 Yes with restrictions Note 1 When logged into an IP Phone 1110 from another IP Phone using Virtual Office your IP Phone is limited to the features available on the IP Phone 1110 Note 2 A Virtual Office login to an IP Phone 1110 from another IP Phone is blocked in certain
6. a System Park DN is enabled to automatically park calls on the system While on an active call To park a call on a DN other than the System Park DN or your own DN Park 1 Press the Park context sensitive soft H 2 Dial the DN where you want to park the aaa call aaa Park 3 Press the Park context sensitive soft key To park a call using the SPRE code or FFC Trans Cone t Choose one of the following or Press the Transfer context sensitive soft key Press the Conference context sensitive soft key 2 Dial the Call Park FFC aaa 3 To use an alternate DN from the System aaa Park DN or your own DN dial the DN where you want to park the call Otherwise proceed to step 4 While on an active call Trans Cont To retrieve a parked call 4 Choose one of the following Press the Transfer context sensitive soft key Press the Conference context sensitive soft key Lift the handset Press the Park context sensitive soft key Dial the DN where you parked the call Note lf a parked call is not retrieved within a specified period of time it rings back to your telephone Recording a Calling Party Number Use the Calling Party Number feature to record a caller s number or to charge a call to an account number during an established call To record a caller s number for accounting purposes CParty Lao 1 Press the Call Party context sensitive
7. appears This submenu provides access to tools used for monitoring and controlling the operation of your IP Phone 1110 The Local Diagnostics submenu provides access to the following tools e 1 IP Set amp DHCP Information on page 46 Local tools 2 Network Diagnostic Tools on page 46 3 Ethernet Statistics on page 46 e 4 IP Network Statistics on page 46 e 5 DHCP Information on page 47 e 6 License Information on page 47 e 7 Certificate Information on page 47 When in the submenu press the Cancel context sensitive soft key to exit the menu When a Local Diagnostics tool is selected use the Return context sensitive soft key to exit the tool and return to the Local Diagnostics submenu Use the Return context sensitive soft key to quickly gather information and run tests For example you can check Ethernet Statistics submenu option 3 press the Return context sensitive soft key to return to the Local Diagnostics submenu and then select Network Diagnostics Tools submenu option 2 to ping an IP address 1 IP Set amp DHCP Information The system administrator can use the IP Set amp DHCP tool to view reports about IP set and DHCP operation 2 Network Diagnostic Tools The system administrator can use the tools of Network Diagnostic Tools menu to diagnose network problems 3 Ethernet Statistics The system administrator can use the Ethernet Statistics tool to view repo
8. should know Index A Adjusting the display screen con trast 31 Adjusting the volume 30 AutoDial Transfer 73 Automatic Wake Up 98 C Call features and Flexible Feature Codes 15 Call Forward 62 Call log options 38 Call Page 73 Call Page Connect 73 Call Park 58 Call party information 109 Calling 48 Calling Party Number 60 Camp on Forced 78 Charge a call or charge a forced call 74 Conference call 69 Configure Name Display format 36 Configuring call log options 38 Configuring Name Display format 36 Connect the components 22 Connecting the components 22 Contrast adjustment 31 D Date time display 109 Date Time format 33 Directory Number 109 display areas 15 Display incoming calls 61 Display Settings 44 Display settings 44 DN 109 E Electronic Lock 66 Enhanced Override 77 Entering and editing text Editing text using the soft keys 19 Entering text using the USB keyboard 22 Ethernet Statistics 46 Expand to PC key 12 External server applications 102 F Feature display 110 Fixed key 110 Flexible Feature Code FFC 110 Flexible Feature Codes FFCs 103 G Goodbye key 12 110 Group Call 70 H Hold key 12 Hospitality features 98 Indicator status 110 Information display 110 Information line 110 Internal Call Forward 63 Interrupted dial tone 111 IP Network Statistics 46 IP Set amp DHCP Information 46 L Language display 32 Last Number Redial 52 LCD screen 1
9. the number and both telephones ring Answering a call camped on to your extension When your telephone rings lift the C a handset Note You can program your telephone for either Camp on or Call Waiting but not both Additional call features Overriding a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy signal aaa aaa You receive a busy signal after dialing a aaa aaa telephone number aaa 1 Enter the Override FFC aaa H The people in the targeted call receive a tone for approximately 1 second After Override joins you to their call a short tone repeats every 16 seconds 2 To terminate the call press the Goodbye key Goodbye Using Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call Additional call features To use Privacy Release in an established state Prukls Press the Privacy Release context sensitive soft key during a call People can join the call by pressing the shared number DN key on their telephone Multiple Appearance DN feature Using Radio Page Use the Radio Page feature to page a person and stay on the line until they answer The paged person answers the call after entering a special Page Meet me code from any telephone To use Automatic Preselection Meet me page sz 1 Lift the handset 2 Dial the Radio Paging Access FF
10. 5 License Information 47 License notification 15 Line DN 12 Local Area Network LAN 9 Local Diagnostics 46 Local mode 95 lower display area 15 M Make Set Busy 72 Malicious Call Trace 61 Media encryption 22 Media Gateway 1000B 95 Meet me page 81 Message Inbox key 14 Message key 111 Message waiting indicator 12 113 More key 11 N Navigation keys 11 111 Network Diagnostic Tools 46 Normal mode 95 O Off hook 111 Off hook dialing 48 On hook dialing 49 Override a busy signal 80 P Paging tone 111 Place a call on hold 55 Predial feature 49 Privacy Release 80 R Radio Page 81 Record a Calling Party Number 60 Regulatory and safety information 105 Remote Call Forward 64 Resume Normal Mode 96 Ring Again 50 Ringback ring tone 111 S Secure your telephone 66 Security features 16 Selecting a language 32 Selecting date time format 33 Services key 13 111 Virtual Office logout 92 Shared Directory Numbers 111 Virtual Office on your Remote tele Soft keys 11 phone 87 Soft keys self labeled 112 Volume adjustment 30 Special dial tone 112 Volume control 11 Special Prefix code SPRE 112 Volume control bar 11 Speed Call 53 SRTP media encryption 16 Station Control Password SCPW 16 100 112 change your password 17 turn Password Protection on or off 18 Status Messages 112 Switchhook 112 System or Switch 112 System Speed Call 54 T Telephone controls 11 Telephone information
11. 807 Munich Germany DenAn regulatory notice for Japan A Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Nortel to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury ze AMRERSINCO BAA UFOTERM RTT BRAK APAJA REOR BDF MBICABeEn CHEF AT HEISE EC RACES Alt hh EAD PREC RAILS CME PHF R KRORBLERSECEMHVET MANTRE HEDER KERRIE ALENT LICR BRE FORWC KOPARRCEASSRORACRSECERHVET Regulatory and safety information Terms you should know Terms you should know Calling Party Name Display Information appearing on the LCD display screen such as the caller s name and telephone number The system must have CPND enabled Category 5 Cat5 Cable and associated connecting hardware capable of transmitting at speeds up to 100 MHz used by 10BaseT 100BaseT4 100BaseTX Category 5e Cat5e Most Cat5 cable manufactured after 1996 also supports 1000BaseT GigE installations and is designated Cat 5e Cathe cable normally has four pairs of copper wire Category 6 Cat Cable and associated connecting hardware capable of transmitting at speed
12. C naa The paging tone sounds two beeps followed by a dial tone HH 3 Dial the number of the party you want to oe After dialing the ringback tone sounds Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus their own DN number Additional call features Goodbye or ce a 4 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset To use Automatic Post selection The called party is either busy on the telephone or away from their desk To page the called party you do not need to redial the number of the called party Fagdag Ll E Goodbye or ce a Press the Radio Page context sensitive soft key A special dial tone sounds Dial the Radio Paging Access FFC The ringback tone sounds Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus their own DN number If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset Additional call features To answer a Radio Page If you carry a Radio Pager a page indicates that someone dialed your DN If the Radio Page system is configured to function in Meet me mode you can answer the page call from any telephone C 3 1 Lift the hand
13. IP Phone the call is placed to the local emergency service not to your home office emergency service Note Some IP Phones are configured as Virtual Office only telephones and have no assigned DN However these IP Phones Additional phone features can still be used to make emergency calls Emergency Calls only is displayed on the IP Phone display when not logged in to Virtual Office When the phone goes off hook dial tone is available for emergency calls only All other calls are restricted Troubleshooting Virtual Office Virtual Office can display error messages on screen Table 8 lists error messages and describes actions to correct the causes Table 8 Troubleshooting Virtual Office Part 1 of 3 Displayed Message Busy try again Probable Cause Remote IP Phone is active not idle Actions Wait for remote IP Phone to become idle and try again ACD is logged in Log out ACD IP Phone before Virtual Office from another IP Phone Make Set Busy is inactive on ACD IP Phone Configure Make Set Busy active on ACD IP Phone Invalid ID 1 Incorrect User ID Enter correct User ID entered User ID is not in Notify system Gatekeeper administrator database Invalid ID 2 Incorrect User ID Enter correct User ID entered Invalid ID 3 Incorrect User ID Enter correct User ID entered User ID in Gatekeeper database points to originating Call Server Not
14. Ke tae ee TATT 43 S Backlighi TIMET csccrctincecintweraresaand dame 44 2 Using the Local Diagnostics submenu 45 1 IP S8 amp DHCP niormat n secsssssirsrsscsrasost 46 2 Network Diagnostic Tools 20 ee eee 46 3 Ethernet Statisties acs de caidas snaci hada hh a wal 46 4 IP Network Statistics ccicaecacieecranecsenes uae 46 S DHCP MOMNANON arrini ra weaned pa A 47 6 License Information coc idvatevacd ieee oned df ben 47 7 Certificate Information 0 00000 eae 47 3 Using the Network Configuration submenu 47 4 Using the Lock Menu won ke cede es ck be we al 47 Making a Call s ccccestcigeceueutegyeseeensen be ew 48 Usmo Oiieck dialing 4 12 04 sdacedeecadunesedea ban 48 Using On hook Dialing 24cciccecea imi meteena came sae 49 Usma Predial chibi gia idsi enda dak hay ee ae tee kaa es 49 RSI RDJ AJAN 2 2 i Sais oa Matai e reke iaaiaee 50 Using Last Number Redial 200 005 52 Using Speed Call 2 cece kdocceneneeded deeded secs dhe 53 Using System Speed Call nnana naaa 54 Answering a call 2 225 c0ceecccie cs eeeneeiedeecens 55 While on an active call 00 cee eee eee eee 55 Placing a callon hold 2xocse420 0engeadas sense isir 55 Triste rng atal o ae eit atk wedi eek iesta one 56 Using Timed Reminder Recall 0 005 57 Using Call Pak ercirsrirrsiri ieri ipera brina ni hee 58 Recording a Calling Party Number 4 60 T
15. Making a call Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one two or three digit code to store edit and automatically dial frequently called telephone numbers To store a Speed Call number SpcCtl 1 Press the Speed Call Controller context sensitive soft key The triangular icon flashes indicating programming mode oon 2 At the prompt aaa Enter a one two or three digit code 0 999 If required dial the access code Enter the telephone number internal external or long distance number SpcCtl 3 Press the Speed Call Controller context sensitive soft key again to save the code and number The flashing icon turns off To make a Speed Call Cy a 1 Lift the handset Making a call SpcCtl 2 Press the Speed Call Controller context sensitive soft key 3 Dial the Speed Call code to automatically dial the number Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your telephone To make a System Speed Call C a 1 Lift the handset SScller saett 2 Choose one of the following or Press the System Speed Call context sensitive soft key Press the System Speed Call Controller SScCtl key 3 Dial the Speed Call code to aaa automatically dial the number Answering a call Answering a call Each incoming ca
16. NORTEL Nortel Communication Server 1000 IP Phone 1110 User Guide 61600000006 J O000000001ji ny wi 00001010101000 10101 Revision history Revision history June 2010 Standard 06 01 This document is up issued to support Communication Server 1000 Release 7 0 October 2009 Standard 05 01 Because of the similarity between Communication Server 1000 Release 6 0 for UNIStim 4 0 features and Release 5 5 features UNIStim 4 0 Release 6 0 documentation is also used for Release 5 5 June 2009 Standard 04 02 This document is up issued to support Nortel Communication Server 1000 Release 6 0 May 2009 Standard 04 01 This document is up issued to support Nortel Communication Server 1000 Release 6 0 April 2008 Standard 03 03 This document is up issued to support Nortel Communication Server 1000 Release 5 5 for UNIStim 3 0 May 2007 Standard 02 01 This document is issued to support Nortel Communication Server 1000 Release 5 0 March 2007 Standard 01 01 This document is issued to support Communication Server 1000 Release 4 5 This is the first publication of this document Revision history Contents About the Nortel IP Phone 1110 00eeees 9 Bae ecco kee ined eed oui eee ees 9 Telephone controls 0000 0 cece eee eee 11 Telephone display iccxivcecc dane eaeeediaeu a wede das 15 License Notification sscccedaceceavdenasvdans oes ener 15 Call features a
17. Office phone Additional phone features Figure 8 IP Phone 1120E logged in to an IP Phone 1110 Additional phone features Figure 9 shows an IP Phone 1140E logged in as a Remote phone to an IP Phone 1110 Office phone Figure 9 Logged in to an IP Phone 1110 using an IP Phone 1140E NORTEL 45645 amp amp CS 1000 08 29 8 00am Nortel Networks User 45645 Trans Conf Forward More Li LJ LI Additional phone features Figure 10 shows an IP Softphone 2050 logged in as a Remote phone to an IP Phone 1110 Office phone Figure 10 Logged in to an IP Phone 1110 using an IP Softphone 2050 Note 1 On the displays of the IP Phone 2002 IP Phone 2004 IP Phone 1120E IP Phone 1140E and IP Softphone 2050 the feature keys remain empty except for the appearance of your DN as your IP Phone 1110 does not support feature keys Note 2 A User information line appears on all displays listing the number of your office telephone Using Virtual Office on your Office telephone Figure 11 shows the IP Phone 1110 display when the phone is logged out due to remote access Additional phone features Figure 11 Office phone displays the message Logged Out NORTEL 645645 029 8 8Gan Lossed Cut Uptual Home _ When activated for Virtual Office by a Remote telephone your Office telephone is logged out and no longer operational If this is the case when you return to yo
18. RE code 74 Soft keys A set of keys programmed by your system administrator These four keys located directly below the display area have four programmable layers These keys are also used to configure parameters in the Telephone Options menu Special dial tone The three consecutive tones followed by dial tone that you hear when accessing telephone features Station Control Password SCPW Enables security features on your phone to prevent others from making calls from your telephone and to prevent access to protected features for example Remote Call Forward Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active and Ringer is OFF System or Switch Your office communication system Switchhook A button on which the handset presses down disconnecting your call when you replace the handset The handset when lifted releases the switchhook and you either answer an incoming call or you receive a dial tone to make a call Terms you should know User interface Screen displays that interact with the end user as a result of an action or event Visual Alerter Message Waiting indicator An LCD or an LED that flashes to indicate that a message is waiting or when the ringer is on Terms you
19. achable Network problem Notify system 2 administrator if the problem persists VOUD configured on Remote IP Phone Notify system TN does not have VOUA administrator Class of Service Using Media Gateway 1000B The Media Gateway 1000B MG 1000B provides a means of extending CS 1000 Release 4 5 features to one or more remotely located branch offices using the Branch Office feature A branch office is a remote location in the network where IP Phones PSTN access and TDM telephones are located Contact your system administrator to see if these functions are available for your use The Media Gateway 1000B MG 1000B telephone can operate in Normal or Local Mode Normal Mode The telephone registers with the Main Office and receives telephone services from the Main Office At any time during Normal Mode you can check Local Mode functionality make and receive calls by enabling Local Mode and returning to Normal Mode After testing you can return to Normal Mode see Using Resume Normal Mode on page 96 or by waiting for 10 minutes Local Mode If the WAN connection fails the IP Phone loses communication with the Main Office Telephone Preference Service TPS It then registers with the MG 1000B and receives telephone services from the MG 1000B When in Local Mode the telephone displays the message LOCAL MODE This section provides more information on the following topics Additional phone features
20. aphical applications For number entry in phone applications for example when dialing you can use the keyboard to enter digits 0 9 as well as and Other characters are ignored When on a call you can use the function keys f1 f2 f3 f4 f5 f6 f7 and f8 to control the phone Table 4 shows the function keys and their associated action during phone calls Table 4 USB keyboard function keys during phone calls Function key Action fi Go to Handsfree mode f2 Go to Headset mode f3 Place the current call on hold f4 Mute the current call f5 Volume up f6 Volume down f7 Copy f8 Quit Connect the components Connect the components Before you begin CAUTION Damage to Equipment Do not plug your IP Phone 1110 into a regular or ISDN telephone jack This results in severe damage to the IP Phone Consult your system administrator to ensure that you plug your phone into a 10 100BaseT Ethernet jack CAUTION Your IP Phone 1110 is designed for use in an indoor environment only Connect the components Figure 3 Release the phone from the stand Wall mount lever Wall mount Tilt lever lever WARNING Your IP Phone 1110 is shipped with its stand locked in position To release the phone from the stand press the Wall Mount lever see Figure 3 and gently rotate the phone away from the stand a little When you re sure the phone is released from the stan
21. atures e Electronic Lock to prevent others from making calls from your IP Phone e Password protected IP Phone features for example Personal Directory Redial List and Callers List Your system administrator defines your initial SCPW Contact your system administrator for detailed information About the Nortel IP Phone 1110 To change your password SCPW Cx 1 Press the Services key Services 2 Press the Up Down navigation keys to scroll up or down and highlight Password Admin 3 Press the Enter key 4 Use the dialpad to enter your password at the prompt 5 Press the Up Down navigation keys to scroll up or down and highlight New Password 6 Press the Enter key 7 Use the dialpad to enter the new password 8 Press the Enter key to accept the new password If you are locked out of your IP Phone 1110 or if you forget your SCPW contact your system administrator About the Nortel IP Phone 1110 Note The default configuration for Password Protection is off To turn Password Protection on or off Le 1 Press the Directory key Press the Up Down navigation keys to scroll up or down and highlight Change Protection Mode Use the dialpad to enter your password if Password Protection is enabled Press the Enter soft key Press the Up Down navigation keys to highlight one of the following Enable Password Protection Disable Password Protec
22. d press the Tilt lever and fully rotate the phone away from the stand Use the following steps to connect the components of your phone 1 Remove the stand cover Pull upward on the center catch see Figure 4 and remove the stand cover from the stand base The cable routing tracks are now accessible in the stand base see Figure 5 Connect the components Figure 4 Remove the stand cover Tilt Lever yo Button Handset cord channel 2 Connect the AC power adapter optional Connect the AC power adapter not supplied to the AC adapter jack in the bottom of the phone see Figure 5 Form a small bend in the cable and then thread the adapter cord through the channel in the stand base Plug the AC power adapter into the nearest AC power outlet Note Your IP Phone 1110 supports both AC power and Power over Ethernet PoE including IEEE 802 3af standard power To use AC power use only the Nortel approved AC power adapter ROHS Global Power Supply PEC NO089601 which can be ordered separately To use Power over Ethernet PoE power your connected LAN must support PoE an AC power adapter is not required Connect the components Figure 5 IP Phone 1110 connections Link lamp AC adapter jack Handset jack Install the handset Plug the end of the handset cord with the short straight section into the handset Plug the end of the handset cord with
23. dding at this time Cont 3 Press the Conference context sensitive soft key a second time to conference all parties together If the person you attempt to add to the conference is unavailable 1 Press the Goodbye key Goodbye a 2 Press the line DN key to return to your original call Talking with more than one person Using Group Call Use the Group Call feature to automatically call members of a predefined group one at a time until all members answer To call group members Cy a 1 Lift the handset 2 Enter the Group Call FFC The feature automatically calls all group members The telephone numbers of the group members appear on the display as they answer Note 1 After everyone in the group has answered only the person who made the group call can put the call on hold Note 2 When a person in your group is on a conference call or another group call they are not connected to your group call Talking with more than one person To answer a group call Con 1 Lift the handset Note the following about m notification tones Ifyou are on a call and receive three 10 second tones this is the notification of a group call on your current extension Ifyou are on a call on another line when a group call is made you receive a long tone through the handset or speaker Ifyou are already on a conference call or another group call you do not receive notification
24. e If the Language setting is password protected you must enter a password SCPW to change the language If you enter an incorrect password an error message is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password Selecting a language 1 Press the Up Down navigation keys to scroll up or down and then highlight the desired language for example German Deutsche Telephone features Select Cance 2 Choose one of the following or Press the Select context sensitive soft key to save the language and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Date Time Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select the date and time format press the Services key select Telephone Options and then select Date Time Selecting a date and time format 1 Press the Up Down navigation keys to scroll up or down and then highlight the desired format Sample formats appear on the upper right side of the display area 5 2 Choose one of the following elect Cancel or Press the Select context sensitive Lene soft key to save the format and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurat
25. es key twice to access this menu Your system administrator can establish a password for the Local tools menu When the password is enabled a password prompt appears when you attempt to access this menu Use the dial pad to type the correct password and then press the Enter key The Local tools menu appears If the menu does not appear contact your system administrator The Local tools menu has the following menu options 1 Using the Preferences submenu on page 42 e 2 Using the Local Diagnostics submenu on page 45 3 Using the Network Configuration submenu on page 47 e 4 Using the Lock Menu on page 47 Local tools menu options are preceded by numbers Pressing the associated number key on the dialpad triggers the corresponding feature or tool For example when you are in the Local tools menu you can select the Local Diagnostics menu option by pressing the 2 key on the dialpad The functions of some navigation keys on your IP Phone 1110 vary depending on the situation The navigation controls for menus are described in Table 5 Table 5 Navigation controls for menus Part 1 of 2 Key Function Down arrow keys Dislay next menu item Up arrow keys Display previous menu item Local tools Table 5 Navigation controls for menus Part 2 of 2 Key Left arrow key Function Close the menu Right arrow key Select the current menu item Enter key Select t
26. ext sensitive soft key functionality Contact your site administrator for further details e pixel based LCD screen backlit with adjustable contrast e speaker for on hook listening and on hook dialing e volume control keys for adjusting ringer speaker and handset volume e three call processing fixed keys Line Hold Goodbye e three specialized feature keys Message Inbox Services Expand e integrated 10 100 Ethernet switch for shared PC access e automatic network configuration About the Nortel IP Phone 1110 e hearing aid compatibility Note Some features are not available on all telephones Consult your system administrator to verify which features are available for your use Figure 1 shows the controls of your IP Phone 1110 Figure 1 IP Phone 1110 Feature Status Lamp Visual Alerter Message Waiting indicator NORTEL LCD display screen Handset Context sensitive soft keys ae Navigation keys Services key Message Inbox key Speaker Enter key Goodbye ke Volume keys Hold kay Line es Expand key Dialpad Note If supported by your server the Feature Status Lamp provides a user defined alert Contact your system administrator to find out if this feature is available for you About the Nortel IP Phone 1110 Telephone controls Table 1 Telephone controls Note In some geographic regions the IP Phone 1110 is offered with key caps that have En
27. following Fu a Press the Forward context sensitive soft key Lift the handset and enter the Call C d Forward All Calls Activate FFC HH 2 Dial the DN where you want to forward aaa your Calls aaa Fwd 3 Press the Forward context sensitive soft While away from your desk To deactivate Call Forward Find Choose one of the following or e Press the Forward context sensitive soft key Cr a e Lift the handset and enter the Call Forward All Calls Deactivate FFC To reinstate Call Forward to the same number Fudd Fudd Press the Forward context sensitive soft oe lee ONS Using Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN Calls originating outside your telephone system still ring at your telephone Current incoming calls cannot be forwarded To forward internal calls eee 1 Lift the handset and enter the Internal gf i Call Forward Activate FFC 2 Dial the DN to which you are forwarding your internal calls While away from your desk we 3 Return the handset to the handset cradle To deactivate Internal Call Forward aaa Lift the handset and enter the Internal C 3 Call Forward Deactivate FFC aaa Using Remote Call Forward Use the Remote Call Forward feature from any telephone other than your own to forward calls to any telephone To activate Remote Call Forward C a 1 L
28. formation technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Table 12 Safety Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 03 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 Community General requirements Australia New AS NZS Safety of Information Technology Zealand 60950 1 2003 Equipment Other Safety Approvals IEC 60950 1 ITE equipment Safety Part 1 General requirements Regulatory and safety information Other US Canada Hearing Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements C Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration may be obtained from http www nortel com corporate community environment life_cycle declarations html or Nortel Networks GmbH address Ingolstaedter Strasse 14 18 80
29. g Speed Call on page 53 e Using System Speed Call on page 54 Using Off hook dialing C a 1 Lift the handset aaa i sen 2 Dial the number aaa aaa ws 3 To terminate the call choose one of the s following or Replace the handset into the cradle Press the Goodbye key Goodbye Making a call Using On hook Dialing 1 Leave the handset in the cradle a 2 Press the line DN key HH 3 When the dial tone sounds dial the aaa number aaa C a 4 When the called party answers lift the handset as 5 To terminate the call choose one of the e ma following or Replace the handset into the cradle Press the Goodbye key Goodbye Using Predial Use the Predial feature to enter preview and edit numbers before dialing To use Predial H 1 Without selecting the line key enter the oon number to be dialed Making a call es 2 Choose one of the following T Lift the handset to dial the number a Press the line key DN to dial the number Ca A 3 Ifthe Line key is used to dial the number T lift the handset when the called party answers To edit a Predial number 1 Use the dialpad to enter the number aaa aaa Clear Delete 2 Choose one of the following or To erase all numbers press the Clear context sensitive soft key Reenter the numbers to be dialed To change one number at a time press the Delete contex
30. glish text labels Text in parentheses indicates labels appearing on the key caps for example Services Fug l p gt Fig Moree l Cuj Volume Context sensitive soft keys are located below the LCD display area The LCD label above each context sensitive soft key changes based on the call state or active feature When a triangle appears before a context sensitive soft key label the feature associated with the context sensitive soft key is active Press the More key to access the next layer of context sensitive soft keys Use the Volume control buttons to adjust the volume of the ringer handset and speaker Press the top button to increase the volume and press the bottom button to decrease volume Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen The outer part of this key cluster rocks for up down left and right movements About the Nortel IP Phone 1110 Exrand Goodbye NORTEL Press the Enter key at the center of the Navigation key cluster to confirm menu selections In many cases you can use the Enter key instead of the Select context sensitive soft key Use the Line DN key to access the single line and activate on hook dialing No status icon or LED is provided Press the Hold key to put an active call on hold Press the Hold key again to return to the caller on hold Use the Expand key to access external server a
31. hanced Override to make a call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override aon You receive a busy signal after dialing a aaa telephone number Additional call features aaa 1 Enter the Override FFC to initiate a aaa aaa Forced Camp on aaa If either person on the call disconnects at this time you receive an overflow fast busy or engaged signal 2 Enter the Override FFC again EnkiQuir The other two people on the call receive an override tone anda or Buu conference call is established aaa between the three of you If anyone aaa disconnects the other two people remain connected 3 To terminate the call press the Goodbye key Goodbye Using Forced Camp on Use the Forced Camp on feature to automatically ring another telephone internal or external immediately after that telephone disconnects from its current call To use Forced Camp on gaa eas You receive a busy signal after dialing a aaa telephone number Additional call features aaa 1 Enter the Override FFC to initiate a aaa aaa Forced Camp on aaa Note The person you called receives a tone and you receive a ring signal or a busy signal depending on the options chosen You are now camped on to the number you dialed e 2 Return the handset to the cradle oc When the person you called finishes their call your telephone automatically dials
32. he current menu item Enter digit on the dialpad Select correspondingly numbered menu item Cancel context sensitive soft key Exit the Local tools menu option or feature tool When you are working in Edit mode the first field of the item is highlighted and a blinking cursor is to the right of the current edit position The navigation controls for Edit mode are described in Table 6 Table 6 Navigation controls for Edit mode Key Left arrow key Function Delete a character in the edit field Enter key Ends editing function Enter digit on the dialpad Inserts digits at current position Asterisk o Enters a dot at current position 1 Using the Preferences submenu When you select the Preferences option from the Local tools menu a Preferences submenu appears This submenu provides access to tools used for controlling various local display preferences for your IP Phone 1110 The Preferences submenu provides access to the following tools 1 Contrast on page 43 Local tools e 2 Languages on page 43 e 3 Backlight Timer on page 44 1 Contrast Use the Contrast tool to adjust the contrast of the LCD display screen on your IP Phone 1110 To adjust the contrast of the LCD display screen press the Services key twice to open the Local tools menu press the 1 key on the dialpad to select the Preferences menu opt
33. ift the handset H 2 If you are calling from a telephone nnp outside the system dial your direct system access number and wait for the dial tone pny 3 Dial the Remote Call Forward Activate aaa FFC to activate the feature aaa aoe 4 Dial your Station Control Password A aaa dial tone sounds While away from your desk 5 Choose one of the following HH Dial your DN pea To forward calls to the previous call forward telephone number press the key Do not perform steps 6 and 7 H 6 Dial the number to which you are aaa forwarding calls If calls are forwarded to sia an invalid number a fast busy signal sounds 7 Press the key To deactivate Remote Call Forward C 1 Lift the handset H 2 Ifyou are calling from a telephone aaa outside the system dial the direct AAE system access number and wait for the dial tone H 3 Dialthe Remote Call Forward aaa Deactivate FFC aga 4 Dial your Station Control Password aaa aga While away from your desk HH 5 After you hear the dial tone dial your H ay 6 Press the key Securing your telephone Use the Electronic Lock feature to prevent others from making calls from your telephone The Electronic Lock feature is controlled using the corresponding Flexible Feature Codes FFC and your Station Control Password SCPW To lock your telephone C a 1 Lift the handset H 2 Dialthe Electronic Lock Activate
34. ify system administrator Additional phone features Table 8 Troubleshooting Virtual Office Part 2 of 3 BISTIEN RICER Probable Cause Actions Locked from Login Three failed attempts to enter the correct Station Control Password Wait one hour for the lock to clear automatically or notify system administrator to clear lock Permission Denied 1 Remote telephone has no Station Control Password Notify system administrator Permission Denied 3 Incorrect User ID entered Enter correct User ID Remote telephone has no Station Control Password Notify system administrator Permission Denied 4 Incorrect User ID entered Enter correct User ID Attempt to log in to a remote IP Phone 2004 or IP Softphone 2050 from an IP Phone 1110 some restrictions apply Go to an IP Phone 2004 or IP Softphone 2050 and try again or consult your local system administrator Permission Denied 6 Incorrect User ID entered Enter correct User ID Incorrect Station Control Password entered Select Retry and try again with the correct Station Control Password Server Unreachable 1 Network problem Notify system administrator if the problem persists Additional phone features Table 8 Troubleshooting Virtual Office Part 3 of 3 Displayed Message Probable Cause Actions Server Unre
35. ine A one line by 24 character area that displays date and time or application information Terms you should know Interrupted dial tone A broken or pulsed dial tone that sounds when you access some features on your telephone Message Inbox A fixed key on your IP Phone 1120E that connects to your voice messaging system when the key is pressed Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen Off hook Any line selected to make a call or receive an incoming call The term off hook is applied when a the end user lifts up the handset b the end user presses a line key c the call is automatically answered at the telephone or d a line is automatically selected for an outgoing call Paging tone A special tone two beeps followed by dial tone that sounds when you use the Radio Paging feature Ringback ring tone A sound indicating that a call you have made is ringing at its destination Services key A fixed key used to access options such as Telephone Options Password Admin Virtual Office Login Virtual Office Logout Test Local Mode and Resume Normal Mode Shared Directory Number A DN extension that is shared by two or more persons Terms you should know Special Prefix code SPRE Special codes entered using the dialpad followed by a two digit access code that enable features for example Call Forward All Calls requires entry of SP
36. ion and then press the 1 key on the dialpad to select the Contrast tool from the Preferences submenu Note The initial contrast setting for the LCD display screen is downloaded from the server when your telephone is first configured by your system administrator Selecting the Contrast tool from the Preferences submenu in Local tools automatically sets the LCD display screen contrast to the telephone s local contrast setting even if the Cancel context sensitive soft key is pressed Adjusting the LCD display screen contrast 1 Press the Up Down arrow keys to increase or decrease the value for the 3 z display screen contrast koad Ce 2 Press the Enter key to select the currently displayed value and exits the menu Cancel 3 Press the Cancel context sensitive soft a key to exit the menu with no change 2 Languages Use the Languages tool to select the language used locally on your IP Phone 1110 Local tools Note The Telephone Options menu is synchronized with the selected language To access the local language tool press the Services key twice to open the Local tools menu press the 1 key on the dialpad to select the Preferences menu option and then press the 2 key on the dialpad to select the Languages tool from the Preferences menu Selecting a local tools language So 1 Press the Up Down navigation keys to scroll up or down and then highlight the s 4 desired language for example Ge
37. ions Telephone features Local Dialpad Tone The Local DialPad Tone option produces Dual Tone Multi Frequency DTMF sounds a single tone or no sound when you press a key on the dialpad To choose a local dialpad tone press the Services key select Telephone Options and then select Local DialPad Tone Choosing a local dialpad tone 1 Press the Up Down navigation keys to highlight one of the following dialpad tones None to disable all tones Short Click to enable a single tone for all keys DTMF to turn on a separate DTMF tone for each key Select Cance 2 Choose one of the following or Press the Select context sensitive n soft key to save the tone selection and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Set Info The Set Info option displays the following telephone specific information General Info Set IP Info e Ethernet Info Telephone features Server Info Location Info Encryption Info To view telephone specific information press the Services key select Telephone Options and then select Set Info Viewing telephone specific information 1 Press the Up Down navigation keys to scroll through the list to view the s ta telephone information 7 Cancel 2 Press the Cancel context sensitive soft key to return to the Telephone Options menu Diagnostics The Diagnostics option d
38. isplays the following telephone specific information Diag Tools Ping do Route Traces EtherStats Speed Auto Neg CRC Errors Collision IP Stats Packet Info RUDP Stats Msg receive trans QOS Stats DHOP Info To view diagnostic information press the Services key select Telephone Options and select Diagnostics Telephone features Viewing telephone specific diagnostic information 1 Press the Up Down navigation keys to scroll through the list of diagnostic information Cancel 2 Press the Cancel context sensitive soft key to return to the Telephone Options menu Ring type The Ring type option configures the telephone s ring tone To choose a ring type press the Services key select Telephone Options and then select Ring type Choosing a ring type 1 Press the Up Down navigation keys to scroll up or down and then highlight one of the ring types Play 2 Press the Play context sensitive soft key to sample the ring tone Telephone features Select 3 Choose one of the following Press the Select context sensitive soft key to save the ring type and Stor return to the Telephone Options menu Press the Stop context sensitive soft key and then use the Up Down navigation keys to select a different ring type Press the Cancel context sensitive soft key to keep existing configurations Cancel Call timer The call timer measures how long yo
39. l Use the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not answered To use Timed Reminder Recall Trans 1 Press the Transfer context sensitive soft mel key The call is put on hold saa 2 Dial the number to which you are aaa transferring the call aaa 3 Choose one of the following to start the Trans recall timer Press the Transfer context sensitive soft key or Replace the handset before the os extension answers Note If the transfer is complete the recall timer stops While on an active call If the transferred call is not answered your telephone rings C a 1 Lift the handset to reconnect to the original caller 2 Choose one of the following Trans Press the Transfer context sensitive oF soft key and repeat the transfer Ifthe transfer is picked up while you are on the line press the Goodbye Goodbye key to complete the transfer Using Call Park Use the Call Park feature to hold temporarily park and retrieve a call from any telephone Using Call Park does not tie up a line When configured network wide Call Park can be used across networks A System Park extension can be configured to automatically park most calls To park a call on the System Park DN or your own DN Park During an active call press the Park ar a context sensitive soft key twice rama al Note By default the call is parked on your DN unless
40. ll causes the telephone to ring and the Message Indicator lamp to flash To answer a call C a Lift the handset Note Do not use the Line DN key to anwer a call While on an active call This section describes the following features available during an active call e Placing a call on hold on page 55 e Transferring a call on page 56 e Using Timed Reminder Recall on page 57 e Using Call Park on page 58 e Recording a Calling Party Number on page 60 Tracing a malicious call on page 61 Placing a call on hold Use the Hold feature to place an active call on hold While on an active call To place a call on hold Hold Press the Hold key To retrieve a call on hold a Press the line DN key Transferring a call Use the Transfer feature to redirect a call to the appropriate person To transfer a call to a third party Trans 1 Press the Transfer context sensitive soft key The other party is put on hold anda dial tone sounds oan 2 Dialthe DN to which you are transferring aaa the call aaa Trans 3 When that number rings or a person mel answers press the Transfer context sensitive soft key to connect the calling party While on an active call To return to the original call if the transfer is incomplete If the person called is not available la press the Line DN key to reconnect to the original call Using Timed Reminder Recal
41. local ions seruilices following telephone based local options e 1 Preferences Cig e 2 Local Diagnostics Services e 3 Network Configuration e 4 Lock Menu Note 1 Access to these local options can be password protected If you press the Services key twice and a password prompt appears contact your system administrator Note 2 Press the Cancel context sensitive soft key to exit from any menu or menu item sy Press the Message Inbox key to access Maa Inbox your voice mailbox Note This function may not be available on all IP Phone 1110s consult your system administrator About the Nortel IP Phone 1110 Telephone display Table 1 shows the LCD screen of your IP Phone 1110 Figure 2 IP Phone 1110 LCD screen NORTEL Upper display area 2333 08 29 8 00am information display Trans Conf Fwd More Lower display area context sensitive soft key labels The LCD screen on your IP Phone 1110 consists of two basic display areas e The upper display area is for information such as caller number caller name feature prompt string user entered digits date and time or call timer if provisioned in the Telephone Options menu and telephone information e The lower display area is for context sensitive soft key labels License Notification Notify your system administrator if your IP Phone displays a message ina pop up window about the licensing feature or evaluation period License
42. lt Lever and continue to gently push the phone towards the stand until you hear an audible click from the Wall Mount lever Ensure the phone is securely locked in position Telephone features Telephone features Your IP Phone 1110 has both server based telephone features and local telephone based tools Server based telephone features are accessed through the Telephone Options menu item on the Services menu Press the Services key once to access the Services menu which has the following menu items e Telephone Options enables you or your system administrator to select and configure server based telephone features For more information see Telephone Options below e Password Admin enables you or your system administrator to manage the Station Control Password SCPW For more information see Station Control Password on page 100 e Virtual Office Login and Test Local Mode for Branch Office are present only when your phone s Class of Service is configured for Virtual Office and Branch Office For more information see Using Virtual Office on page 84 Note The Password Admin Virtual Office Login and Test Local Mode menus are not available on all IP Phone 1110 telephones Consult your system administrator Telephone Options The Telephone Options menu item provides you with access to the following features on your IP Phone 1110 e Volume adjustment on page 30 e Contrast adjustmen
43. nd Flexible Feature Codes 16 Security AMINES cn dunce dan carreres eked DHE RRR EOE 16 Using Encrypted Calling 2 000 eens 16 Managing your Station Control Password SCPW 16 Entering and editing text 0 cee eee ee eee 19 Entering text using the dialpad 5 19 Editing text using the soft keys 2 05 19 Entering text using the USB keyboard 21 Connect the components 00eeeeeeeeeee 22 BAe you UCU cc cou cand tabedden Peak eek 22 Telephone features 200 0c cece eee eee eee 28 Telephone OPONE ssanccaerudagewed aueseawaraaues 28 Volume aqdjUStMeMi ccs incase cee seceeoceweedawuaane 30 Contrast adjustment 5 4x55 444540 F MWA ISR oR ES OR 31 Erei s TEE E av ech Wee Ve ree emer 32 Cate O rockedgiengedsseuae hawt ttanecgetasane 33 Local Oiminad TONG access Sau thee ee seen dee ee eeeae kay 34 SOUND 4 p24 nha KEM eA LES dat ehad LOOSE Ade had A LY RS 34 COMO Otek bin Gites 2h4 chee Redeemed RE 35 PUM ec Gee A EEL ETI Sages E EE EET ETT 36 CAIME 22854 ce cdee eee Sere se PeT ERs Lee ESE EEE 37 Live Oia Fad 2ciec pans cei eeeea ven adlavdaa s ORA E gaa 38 Caller ID display order ccc cee bee ee eee dee 39 Normal mode indication csnccen yaaa sede ydaads idea oy 39 LOCA 1061S eraan 41 1 Using the Preferences submenu 42 Je GNUa 240 Secu eae ls HERG oad weE ed eeeNi pS 43 AE el a Sas nae LEETE Pee
44. ng Radio Page on page 81 Using Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system Note A Page key on an attendant console overrides and disconnects the telephones The telephones must reaccess the page trunk To connect to Call Page C d 1 Lift the handset 2 Dial the Page Trunk Access Code to complete the connection to the page system 3 Make your announcement Additional call features 4 Press the Goodbye key Goodbye Charging a call or charging a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a telephone restricted to local calls To charge a local or long distance call to an account before you dial C a 1 Lift the handset Charge 2 Choose one of the following Press the Charge context sensitive soft key Dial the Call Detail Recording FFC 3 Dial the charge account number 4 When the dial tone sounds dial the number Additional call features To charge a call in progress Cont 1 Choose one of the following Trans or Press the Transfer context sensitive soft key Press the Conference context sensitive soft key thar 2 Choose one of the following el Press the Charge context sensitive soft key or aaa Dial the Call Detail Recording FFC aaa aaa aga H 3 Dial
45. ngAgain Activate Flexible Feature Codes FFC Table 10 Flexible Feature Codes Part 2 of 2 FFC Feature FFC Feature RingAgain Deactivate Virtual Office Terminal Log Off Station Control Password Change Virtual Office Terminal Log On Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Note The user sho
46. notification provides details to help diagnose why the features are disabled on the phone You can press the Stop key or lift the handset to close the window The window redisplays every 24 hours at 1 00 AM default The time and time frame can be configured when you provision the phone For information about provisioning the IP Phones see Nortel Communication Server 1000 IP Phones Fundamentals NN43001 368 About the Nortel IP Phone 1110 Call features and Flexible Feature Codes Some features are not available on all IP Phones Call features and Flexible Feature Codes FFCs must be assigned to your IP Phone and supported by system software Contact your system administrator to configure these features and codes on your IP Phone Use table Flexible Feature Codes FFC on page 103 to record the FFCs that your system administrator assigns to your phone Security features The following security features are available on your IP Phone 1110 e Using Encrypted Calling e Connect the components Using Encrypted Calling Your IP Phone 1110 supports secure communication using SRTP media encryption If the feature is enabled a security icon fa is displayed on the screen when your call is secured using SRTP media encryption Contact your system administrator to find out if this feature is available for your use Managing your Station Control Password SCPW Your Station Control Password SCPW enables the following security fe
47. nt box with an RJ 45 connector and a 15 cm 6 inch RJ 45 cord not supplied Complete steps 1 5 as needed before you wall mount your phone Method A Using the stand cover part removed in step 1 mark the wall mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install the phone Four small pins on the bottom of the stand cover make marks on the wall Use the marks as a guideline for installing the wall mount screws not supplied Install the screws so that they protrude 3 mm 1 8 inch from the wall and then position the phone stand mounting holes as shown in Figure 6 Method A over the screw heads You may need to remove the phone from the wall to adjust the lower screws When the lower screws fit snugly tighten the top screws Method B Attach the 15 cm 6 inch CAT5e cable not supplied position the phone stand mounting holes shown in Figure 6 Method B over the mounting rivets push the phone onto the mounting rivets and down to lock the phone into position Connect the components 7 Replace the stand cover Ensure that all cables are neatly routed and press the stand cover into place until you hear an audible click 8 Put the phone in the wall mount position If you wall mounted your phone put it in the wall mount position by pressing the Tilt Lever and pushing the phone towards the stand until the phone is nearly parallel with the stand Release the Ti
48. of a group call To end a group call Press the Goodbye key Note When the person who made the Goodbye group call disconnects the call terminates for all members of the group However the members of the group call can disconnect from the call and not affect other members on the call Working without interruption Working without interruption This section describes the Activating Make Set Busy feature which provides uninterrupted work time Note Uninterrupted work time can also be obtained by forwarding your calls to another telephone number see Using Call Forward on page 62 or directing your calls to your voice mailbox Activating Make Set Busy Use the Make Set Busy feature to make your telephone appear busy to all callers To activate Make Set Busy aaa Lift the handset and enter the Make Set drae z Busy Activate FFC aaa To deactivate Make Set Busy aaa Lift the handset and enter the Make Set C a t Busy Deactivate FFC Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your telephone e Using Call Page Connect to make an announcement on page 73 e Charging a call or charging a forced call on page 74 e Using Enhanced Override on page 77 e Using Forced Camp on on page 78 e Overriding a busy signal on page 80 e Using Privacy Release on page 80 e Usi
49. omatic log out from Virtual Office 92 Emergency calls on your Remote IP Phone 92 Troubleshooting Virtual Office 0055 93 Using Media Gateway 1000B 00008 95 Using Test Local Mode 222055 96 Using Resume Normal Mode 2 2 96 Troubleshooting MG 1000B 00055 97 Using Hospitality features 20000e eee 98 Configuring Automatic Wake Up 00000a 98 Station Control Password 0 ee ee eens 100 Accessing External Server Applications 102 Flexible Feature Codes FFC 2000e00 103 Regulatory and safety information 105 OWE TEETE ETT EEEE EE EEE T E T EET TT EE 107 DenAn regulatory notice for Japan 107 Terms you should know 2222000eeeeeee 109 About the Nortel IP Phone 1110 About the Nortel IP Phone 1110 The Nortel IP Phone 1110 brings voice and data to the desktop by connecting directly to a Local Area Network LAN through an Ethernet connection Basic features Your IP Phone 1110 supports the following e four context sensitive soft keys providing access to a maximum of 10 features For information about context sensitive soft keys see Features and Services Fundamentals NN43001 106 Context sensitive soft keys are Nortel Communication Server dependent Some IP Phone 1110 phones are not configured to support cont
50. owing items Ringer Handset listen On Hook listening dialing 2 Press the Enter key Telephone features Down Ur 3 To increase or decrease the volume do or one of the following Press the Up or Down context or sensitive soft keys Press the Up or Down navigation 4 keys Select Cance 4 Choose one of the following or Press the Select context sensitive Lae Lea soft key to save the volume level and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Contrast adjustment To adjust the LCD display screen contrast press the Services key select Telephone Options and then select Contrast adjustment Adjusting the display screen contrast Lower Higher 1 To increase or decrease the display or contrast level choose one of the Lam Lamm coast or Press the Lower or Higher context sensitive soft keys 4 sr Press the Up or Down navigation keys Telephone features Select Cance 2 Choose one of the following or Press the Select context sensitive soft key to save the contrast level and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Language The LCD display is available in multiple languages To choose a language press the Services key select Telephone Options and select Languag
51. pplications Accessing External Server Applications Use External Server Applications to access a variety of applications directly from your IP Phone 1110 To find out what features and services are available contact your system administrator Depending on what is available on your system your phone can provide information for example local news and weather stock market information or traffic reports For more information about the External Server Applications consult the Nortel IP Phone External Server Applications User Guide Flexible Feature Codes FFC Flexible Feature Codes FFC Use Table 10 to keep track of the FFCs that the system administrator assigns to your IP Phone 1110 Table 10 Flexible Feature Codes Part 1 of 2 FFC Feature Automatic Wake Up Activate Feature Make Set Busy Activate Automatic Wake Up Deactivate Make Set Busy Deactivate Automatic Wake Up Verify Malicious Call Trace Call Detail Recording Charge Account Override Call Forward All Calls Activate Pickup Ringing Number Call Forward All Calls Deactivate Pickup Directory Number Call Park Pickup Group Electronic Lock Activate Radio Paging Access Electronic Lock Deactivate Radio Paging Answer Group Call Remote Call Forward Activate Internal Call Forward Activate Remote Call Forward Deactivate Internal Call Forward Deactivate Ri
52. pplications Use the Goodbye key to terminate an active call When a message is waiting the red Visual Alerter Message Waiting indicator flashes Also when the ringer sounds this indicator flashes The flash cadence for each alert is different Note You may also hear an audio Message Waiting Indicator stutter or beeping dial tone when you go off hook About the Nortel IP Phone 1110 When your IP Phone 1110 firmware is being if nerte Updated the blue Feature Status Lamp flashes Note To find out if additional features are supported contact your administrator cP Press the Services key once to access the following server based options Services e Telephone Options Volume adjustment Contrast adjustment Language Date Time Local Dialpad Tone Set Info Diagnostics Ring type Call timer Live Dial Pad Caller ID display order Normal mode indication e Password Admin Station Control Password Note The Password Admin menu may not be available on all IP Phone 1110 sets Consult your system administrator About the Nortel IP Phone 1110 e Virtual Office Login and Virtual Office Logout if Virtual Office is configured Test Local Mode and Resume Local Mode if Media Gateway 1000B is configured Note Press the Services key to exit from any menu or menu item Press the Services key twice to access the i lephone
53. racing a malicious Call 2 0 0 ce eee 61 While away from your desk 00000e ee ee eens 62 Using Call Forward cc ac ccageccarcangcaciapeedacacaas 62 Using Internal Call Forward 0 0000 cece eae 63 Using Remote Call Forward 0 0000 cece eee 64 Securing your telephone 0 0 cece eee 66 Talking with more than one person 2 68 Setting up a conference Call 0 0 0 cece eee 69 Usna Gip Call cc2ceu cassdeneedueeeu see ee aeeacaes 70 Working without interruption 20 0ee eee 72 Activating Make Set Busy 0000 cea eee 72 Additional call features 0 0c eee eee eee 73 Using Call Page Connect to make an announcement fa Charging a call or charging a forced call 74 Using Enhanced Override 0000s 77 Using Forced Camp on ocsasveeus Caedtagun svete gen 78 Overriding a BUSY BION eo idcci ick ea ed ei ok a 80 Using Privacy Release 0020 cence eee 80 Using Radio Page ccce0devecceeeeueews deen cae eed aes 81 Additional phone features 00000ee sees 84 Secure Communication os 0nd si odae Caeaecdneennaes cea 84 Using Virtual Office nananana ee eee 84 Logging in to Virtual Office 20000005 86 Using Virtual Office on your Remote telephone 87 Using Virtual Office on your Office telephone 90 Logging out of Virtual Office 2 2 6 0 dee cece eed ans 92 Aut
54. ring Caller ID display order Use the following procedure to configure Caller ID display order 1 Press the Services key select Telephone Options and then select Caller ID display order 2 Press the Up Down navigation keys to scroll up or down and then select one of the following Number name default Name number 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Normal mode indication The Normal mode display indication can be On or Off when the IP Phone is in normal mode Configuring Normal mode indication Use the following procedure to configure Normal mode indication 1 Press the Services key select Telephone Options and then select Normal mode indication 2 Press the Up Down navigation keys to scroll up or down and then select one of the following On Off 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Telephone features Local tools Local tools Your IP Phone 1110 has both local and server based telephone tools and features This section discusses the various tools and features available locally on your IP Phone 1110 Many of the tools and features discussed in this section are for administrator use only Do not make any changes unless instructed by an administrator Local tools and features are accessed through the Local tools menu Press the Servic
55. rman a Deutsche Le 1 Press the Enter key to select the lt desired language and exit the menu Cancel 2 Press the Cancel context sensitive soft key to exit the menu with no change 3 Backlight Timer Use the Backlight Timer tool to adjust how long the LCD display screen remains lit when your phone is inactive To access the Backlight Timer tool press the Services key twice to open the Local tools menu press the 3 key on the dialpad to select the Preferences menu option and then press the 1 key on the dialpad to select the Backlight Timer tool from the Preferences menu Note The backlight timer is displayed in the format xxx where xxx is a time in minutes or hours Local tools Adjusting the Backlight Timer 1 Press the Up Down arrow keys to a increase or decrease the backlight timer 4 d Available values for the backlight gt timer are as follows 5m 5 minutes 15m 15 minutes 30m 30 minutes 1h 1 hour default 2h 2 hours Never screen does not go black Choosing a high backlight timer value or Never reduces the life span of the display screen Le 2 Press the Enter key to select the desired backlight timer value and exit the menu Cancel 3 Press the Cancel context sensitive soft key to exit the menu with no change 2 Using the Local Diagnostics submenu When you select the Local Diagnostics option from the Local tools menu a Local Diagnostics submenu
56. rts about Ethernet operation 4 IP Network Statistics The system administrator can use the IP Networks Statistics tool to view reports about network operation Local tools 5 DHCP Information The system administrator can use the DHCP Information menu to view DHCP related information 6 License Information The system administrator can use the License Information menu to view license related information 7 Certificate Information The system administrator can use the Certificate Information to view certificate related information 3 Using the Network Configuration submenu When you select the Network Configuration option from the Local tools menu network configuration data appears for your IP Phone 1110 This tool is for administrator use only 4 Using the Lock Menu When you select the Lock Menu option from the Local tools menu a Lock Menu submenu appears This submenu provides access to tools used for controlling access to the Local tools menu itself or various Local tools menu options This tool is for administrator use only Making a call Making a call This section describes features associated with making a call You can make a call from your IP Phone 1110 using any of the following methods e Using Off hook dialing on page 48 e Using On hook Dialing on page 49 e Using Predial on page 49 e Using Ring Again on page 50 e Using Last Number Redial on page 52 e Usin
57. ry in your Personal Directory press the Directory key and select the desired entry from your Personal Directory To edit text with the soft keys 1 Press the Edit soft key 2 Press the Left Right navigation keys to move through the text 3 Select the appropriate editing soft key for the operation you want to perform 4 Ifthe character you want is not visible press the More soft key to access the next layer of soft keys 5 To add non alphanumeric symbols press the Symbol soft key and perform the following a Press the Up navigation key to access the symbols b Press the Left Right navigation keys to move to a specific symbol c Press the Choose soft key to select a symbol 6 Press the Next soft key to submit your changes Table 3 describes the soft key editing functions on your IP Phone 1110 Table 3 Editing soft key description Part 1 of 2 Key Description Cancel Action is cancelled Choose Select a non alphanumeric symbol available only after the Symbol soft key is selected Clear Clear the input field Case Switch the next character to either uppercase or lowercase Delete Backspace one character Entering and editing text Table 3 Editing soft key description Part 2 of 2 Description Done Select Enter Meaning depends on application Entering text using the USB keyboard You can use the USB keyboard when connected to enter text in the tools and gr
58. s up to 200 MHz Designed specifically to support 1000BaseT Gig Ethernet GigE it is also compatible with 10BaseT 100BaseT4 and 100BaseTX installations The cable normally has four pairs of copper wire Communication Server 1000 Your office communication system Date time display The current date and time when the telephone is in an idle state Directory Number DN A number consisting of one to seven digits for a telephone and also known as an extension number Terms you should know Feature display An area that shows status information about the feature in use It also displays the name and status of the active session Feature Status Lamp indicator An LCD or an LED that indicates a data message contact or feature status by a flash wink steady on or off Fixed key The hard labeled keys on your telephone Flexible Feature Codes FFC Specialized codes entered using the dialpad that enable features for example Ring Again Goodbye key A fixed key used to end an active call Indicator An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Information display Any display of call activity lists prompts and status of calls On your IP Phone 1120E this information area is one line of text and symbols If a text message exceeds this area a scroll arrow icon indicates that you must use the scroll keys to view the remaining text Information l
59. set oa 2 Dial the Radio Paging Answer FFC aaa aaa The paging tone sounds HH 3 Dial your own DN to connect to the naa paging caller If the caller has disconnected a steady high pitched number unavailable tone sounds Additional phone features Additional phone features The following features are described in this section Secure Communication on page 84 e Using Virtual Office on page 84 e Using Media Gateway 1000B on page 95 Secure Communication Your IP Phone 1110 supports secure communication with other Nortel IP Phones by encrypting your calls using a Pre Shared Key PSK If the PSK feature is enabled on both Nortel IP Phones a PSK security icon ti is displayed on the LCD screen when a secure communication link is established Consult your system administrator to find out if this feature is enabled on your IP Phone Using Virtual Office The Virtual Office feature provides a service you can use while you are away from your desk to transfer calls and all your office telephone features to a remote telephone Virtual Office makes this possible by allowing you to use another IP Phone the Remote phone to log in to your own home or office IP Phone the Office phone After you log in you can access the DNs key layout and voicemail features that are configured on your own home or office IP Phone To use Virtual Office you need your DN and preconfigured Station Control Password
60. sists Local Mode Gatekeeper unableto Notify system find end point from administrator java Et Branch eee ID Local Mode Branch User ID not Notify system found in any administrator Invalid ID 2 equipped TN Using Hospitality features e e e Using Hospitality features Hospitality features are intended for hotel operations The following features are discussed in this section e Configuring Automatic Wake Up on page 98 Configuring Automatic Wake Up Use the Automatic Wake Up feature to receive a timed reminder call From your telephone you can program the system to automatically place a call to you at a predetermined time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call Ca 1 Lift the handset HH 2 Dialthe Automatic Wake Up Request aaa FFC aga HH 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm A tone sounds to confirm your entered time Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 4 Press the Goodbye key Goodbye Using Hospitality features To cancel an Automatic Wake Up call C a 1 Lift the handset aaa 2 Dial the Automatic Wake Up Quit FFC 3 Press the Goodbye key Goodbye To verify the time for the Automatic Wake Up call Ca 1 Lift the handset 4
61. situations Consult your system administrator Additional phone features Logging in to Virtual Office If the IP Phone is configured for Virtual Office the Virtual soft key is displayed as shown in Figures 7 Figure 7 Virtual Soft key small phone To activate Virtual Office from this IP Phone on your Office IP Phone 1 Press the Virtual Soft key aaa 2 Atthe prompt enter your user ID 3 Press the Enter key Additional phone features HH 4 At the prompt enter the home Station Conirol Password SCPW A successful login transfers all the features time date and tones to your Remote telephone from your Office telephone Note 1 lf the user ID is not found locally the message Locating Remote Server is displayed Note 2 After three failed login attempts wait 1 hour before attempting to log in again or contact your system administrator to reset your password Note 3 Your Virtual Office session expires after a fixed period of time determined by your system administrator Using Virtual Office on your Remote telephone Because the display characteristics including size vary from one IP Phone model to the next your Office IP Phone 1110 display is different on each Remote phone Figures 8 to 10 show LCD displays of various IP Phones when they are logged on to an IP Phone 1110 using Virtual Office Figure 8 shows an IP Phone 1120E logged in as a Remote phone to an IP Phone 1110
62. soft key The caller is placed on hold While on an active call HH 2 Diala charge account number or the aaa caller s number aaa Note For information on using the Charge key see Charging a call or charging a forced call on page 74 CParty 3 Press the Call Party context sensitive soft key to return to the call Tracing a malicious call Use the Call Trace feature to trace nuisance calls within your system Note This is not a default feature Contact your system administrator to configure this feature on your telephone To activate Call Trace 1 Choose one of the following mel or Press the Transfer context sensitive soft key Press the Conference context sensitive soft key aaa 2 Dial the SPRE code followed by 83 or aaa dial the Call Trace FFC to automatically reconnect Note Contact your system administrator for the Call Trace feature SPRE code While away from your desk While away from your desk You can use the following features when you are away from your desk Using Call Forward on page 62 Using Internal Call Forward on page 63 Using Remote Call Forward on page 64 Securing your telephone on page 66 Using Call Forward Use the Call Forward feature to direct incoming calls to ring on another line DN If the telephone is ringing the call cannot be forwarded To forward your calls or change the forward number 1 Choose one of the
63. t on page 31 e Language on page 32 e Date Time on page 33 e Local Dialpad Tone on page 34 Telephone features Set Info on page 34 e Diagnostics on page 35 e Ring type on page 36 e Call timer on page 37 e Live Dial Pad on page 38 e Caller ID display order on page 39 e Normal mode indication on page 39 When an option has a submenu an ellipses appears after the option Using the Telephone Options menu ica 1 Press the Services key 2 Press the Up Down navigation keys to scroll up or down and then locate Telephone Options ff Press the Enter key oo 1 Use Press the Up Down navigation keys to scroll up or down and then locate an option for example Contrast adjustment Press the Enter key The display provides information required to adjust your selection N Telephone features 3 Choose one of the following or Press the Select context sensitive Leal smal soft key to save any changes and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing setting and return to the Telephone Options menu Volume adjustment To adjust the volume press the Services key select Telephone Options and then select Volume adjustment Adjusting the volume 1 Press the Up Down navigation keys to scroll up or down and then locate one of the foll
64. t sensitive soft key to backspace Re enter the number a 3 Press the line key to dial the number Using Ring Again Use the Ring Again feature if you receive a busy tone or if there is no answer Your IP Phone rings when the person you called becomes available Ring Again automatically redials the number Making a call To activate Ring Again AH 1 Dial a number and receive a busy tone aaa or no answer aaa enatign 2 Choose one of the following Press the Ring Again context aE sensitive soft key sae Enter the Ring Again Activate FFC aaa aaa To call a Ring Again party when you receive notification C 1 After receiving the notification ring lift the handset RnaAagn 2 Press the Ring Again context sensitive soft key to automatically dial the number To deactivate Ring Again before notification Choose one of the following RrngAagn Press the Ring Again context sensitive soft key a second time or aaa Enter the Ring Again Deactivate H FFC Making a call Using Last Number Redial Use the Last Number Redial feature to automatically redial the last dialed number To use Last Number Redial Choose one of the following oa a 1 To redial using the handset T Lift the handset or alm Press the line DN key alm a 2 To redial without lifting the handset press the line DN key twice the last number dialed is automatically redialed
65. the charge account number aaa aga la 4 Press the line DN key to return to the call To charge a call to an account when you transfer a call Trans 1 Press the Transfer context sensitive soft key The call is on hold Additional call features 2 Choose one of the following Charge Press the Charge context sensitive soft key or eae Dial the Call Detail Recording FFC aaa aaa aaa ane 3 Dial the charge account number aaa aaa H 4 After the dial tone dial the number to aaa which you are transferring the call aaa Trans 5 Press the Transfer context sensitive soft key when you hear the telephone ring Note You can talk privately to the person at the transfer number before you press the Transfer context sensitive soft key To charge a call to an account when you add someone to a conference call Cont 1 Press the Conference context sensitive soft key The call is placed on hold Additional call features 2 Choose one of the following Charge Press the Charge context sensitive soft key or aaa Dial the Call Detail Recording FFC aaa aaa H 3 Dial the charge account number aaa aga 4 Dial the number of the person you want aaa to add to the conference aaa Cont 5 Press the Conference context sensitive soft key Using Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp on Use En
66. the long straight section into the handset jack on the back of the phone see Figure 5 marked with the symbol Form a small bend in the cord and then thread it through the channel in the stand base marked with the symbol so that it exits in the handset cord channel on the right hand side of the stand base see Figure 4 Install the LAN Ethernet cable Plug one end of the supplied LAN Ethernet cable into the LAN ethernet port on the back of your phone see Figure 5 marked with the symbol and thread the cable through the channel in the stand base marked with the symbol r Connect the other end of the cable to your LAN Ethernet connection Install the PC Ethernet cable optional If you are connecting your PC Ethernet through the phone plug one end of the PC Ethernet cable not supplied into the PC ethernet port on the back of your phone see Figure 5 marked with the symbol amp and thread the cable through the channel in the stand base marked with the symbol Connect the components amp Plug the other end of the cable into the LAN port on the back of your PC Figure 6 Cable routing tracks and mounting holes Method A l a WaS 2 Method B Wall mount your phone optional Your IP Phone 1110 can be mounted either by Method A using the mounting holes on the bottom of the phone stand or Method B using a traditional style wall mou
67. tion Choose one of the following soft keys Yes to accept the selection No to return to the Directory menu Press the Done soft key Entering and editing text Entering and editing text You can enter and edit text on your IP Phone 1110 using the following methods e Connect the components on page 22 e Editing text using the soft keys on page 19 e Connect the components on page 22 The use of any of these methods for text entry depends on the applica tion Table 2 shows the applications and input devices that you can use for text entry Table 2 Application text entry Call Server related applications Dialpad for example changing feature key labels adding personal HoA eee tornomerig directory entries or dialing eninesony Graphical applications USB keyboard Local Tools menu USB keyboard Dialpad for numeric entries Entering text using the dialpad You can use the dialpad to enter text when you use features such as Personal Directory Redial List and Callers List For example if you want to use the letter A press the number 2 key once If you want the letter C press the number 2 key three times Note No letters are associated with the number 1 or the 0 keys Editing text using the soft keys Entering and editing text You can use soft keys to edit text when you use features such as Personal Directory Redial List and Callers List To edit an ent
68. u are on each call To enable Call timer press the Services key select Telephone Options and then select Call timer Enabling or disabling Call Timer 1 Choose one of the following or To turn on the call timer press the On context sensitive soft key To turn off the call timer press the Off context sensitive soft key Telephone features Select Cancel 2 Choose one of the following or Press the Select context sensitive soft key to save the configuration and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Live Dial Pad Use Live Dialpad to dial a number using the telephone keypad without having to pick up the handset press the Handsfree key or press the Line DN key Note Live Dialpad activates the primary DN key Configuring Live Dialpad To configure Live Dialpad press the Services key select Telephone Options and then select Live Dial Pad 1 Press the Up Down navigation keys to scroll up or down and then highlight one 4 of the following On Off Select Cance 2 Choose one of the following or Press the Select soft key to save the configuration Press the Cancel soft key to keep existing configurations Telephone features Caller ID display order Caller ID display order appears in 2 formats e Number name default Name Number Configu
69. uld not make changes or modifications not expressly approved by Nortel Networks Any such changes could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warnings e This is a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device CORB HRUBRESERRSAPMB MAS VCCI OBBICBOC IIZ BRRHRECT CORB REICHERT STCLSZAWNELTHETA TO REDDIAPT LEV a VRC L TERENDE HAERE ERTZE DHVET FURS left o TIE LU UR LT REL Regulatory and safety information Table 11 lists EMC compliance for various jurisdictions Table 11 EMC Compliance Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules for Radio Part 15 Frequency Devices Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New AS NZS 3548 Class B Emissions Information technology Zealand CISPR 22 equipment Radio disturbance European EN 55022 Class B Emissions Information technology Community equipment Radio disturbance EN 55024 In
70. ur office you can disconnect the remote login and regain control of your Office phone If you do not disconnect the remote login your Virtual Office session expires after a fixed period of time determined by your system administrator Additional phone features To regain operation of a telephone being used for Virtual Office Choose one of the following Tocompletely disconnect your Office telephone from the Remote Hore telephone a a Press the Home context sensitive r soft key aaa b Enter your User ID and password this logs the Office telephone back aaa on to your office network Press the Virtual context sensitive Urtual soft key to log in to another IP Le Phone and your telephone becomes a Remote telephone Logging out of Virtual Office To log out of Virtual Office press the Virtual soft key Automatic log out from Virtual Office Your remote Virtual Office IP Phone may be configured to automatically log out of Virtual Office after a predetermined period of inactivity When automatic logout is about to occur the following message is displayed on the IP Phone Logout phone now Press Yes to allow the IP Phone to log out of Virtual Office or press No to remain logged in to Virtual Office and reset the IDLE timer If no key is pressed the IP Phone logs out of Virtual Office Emergency calls on your Remote IP Phone If you make an emergency call while logged in to Virtual Office on a Remote

Avaya Communication Server 1000 - IP Phone 1110 User Guide

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