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Avaya CallPilot Fax User Guide

1. Checking which mailbox interface you use on page 11 Note If you need information about other CallPilot features refer to the CallPilot Reference Guide or ask your system administrator Audience This guide is for CallPilot Fax users CallPilot Fax User Guide 8 Chapter 1 CallPilot Fax User Guide Symbols and text conventions These symbols are used to Highlight critical information for the BCM system e Caution Alerts you to conditions where you can damage the equipment j Danger Alerts you to conditions where you can get an electrical shock Warning Alerts you to conditions where you can cause the system to fail or work f improperly Note A Note alerts you to important information Tip Alerts you to additional information that can help you perform a task Security note Indicates a point of system security where a default should be changed or where the administrator needs to make a decision about the level of security required for the system Warning Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure K Warning Alerts you to remove the BCM main unit and expansion unit power cords from the ac outlet before performing any maintenance procedure Ka N0027227 Chapter 1 CallPilot Fax User Guide 9 Telephone buttons All one line and two line display telephones provide CallPilot
2. CallPilot Fax User Guide BCM 4 0 CallPilot Document Status Standard Document Version 02 Part Code N0027227 Date June 2006 NORTEL Copyright 2006 Nortel Networks All Rights Reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Task List CaliPilot Fax User Guide 2262 cceccisascccsesessactiesaetaxcscees 7 To check which mailbox interface YOu Me ceret tetto Rr ER Soter prb e a pna nno ire ttn 11 To record a mailbox GE SUN seis E 13 T6 transfer a Tax call to your rellQx usine ater port tr stet eara rcu ttr p ppp punc EYE nice 14 To open your mailbox Norstar Voice Mail cccccseecceceeeeeeeeeeeeeeeceeaaeeeeeeeeeeeeees 15 To open your malbox CalP lOl es reet Ro pri ERAS SS FRU ERI EERN EX RAE EAERE ITE BEER EIU PRA PERS 15 Je SSI a preset tax POIs eder RrendsE
3. Or e press SAVED or to print all your saved fax messages If you do not have any new fax messages the display in step 4 appears Press PRESET or if you want to print on the preset fax machine and go to step 8 Or press THF or if you want to print on a fax machine other than the preset fax machine and go to step 5 Press PHOHE or to print fax messages at a fax telephone number Or press EXT or 2 to print fax messages at a fax extension number This example shows entering the phone number of a fax machine Enter the fax telephone number and press OK or N0027227 Chapter 1 CallPilot Fax User Guide 19 ex 7 Press OE or amp to accept the fax telephone number represented ADD ok by lt gt or press HDD to add special characters to the fax telephone number and follow the voice prompts Printed lt x gt msgs 8 The display shows the number of fax messages printed 9 Press to end this session After you end the session CallPilot prints the fax messages on the preset fax machine For information about changing the preset fax machine refer to Assigning a preset fax machine on page 16 To print an individual fax message Use this procedure if you want to print an individual fax message 1 Press amp J9 8 t Follow the voice prompts or the display button options on your telephone to open your mailbox 2 If you use the CallPilot interface Press 7 7 to open the P
4. Other When you send a fax message to print and you select Other you must enter a phone or extension number as the destination Manual Select Manual if you are printing from a fax telephone The fax messages are printed on the fax machine you use to access your mailbox Fax messages are preceded by a cover page if you select Preset or Other A cover page is not added for fax messages you print from a fax telephone For more information refer to Fax cover page on page 21 Assigning a preset fax machine If you assign a preset fax machine your fax messages print at the same fax machine every time N0027227 Chapter 1 CallPilot Fax User Guide 17 To assign a preset fax machine l Ho Preset Destination PHOHE EST Fh RETRY lt x ADE Ok Press PJEBJE Follow the voice prompts or the display button options on your telephone to open your mailbox If you use the CallPilot interface Press 8 O to open the Mailbox Options menu e Press 8 to open the Fax Options menu e Go to step 3 If you use the Norstar Voice Mail interface e Press AD IH or Press Z e Go to step 3 This display appears if there is no preset fax machine If the fax machine is preset the display shows Preset fax If you want to assign a different machine as the preset fax machine press CHHG Press FHOME or to assign the phone number of a fax machine or
5. name gt OPTS CC em 1 Press PBJ Follow the voice prompts or the display button options on your telephone to open your mailbox Press PLAY or to play the current message or press 6 until you find the fax message you want to forward The date received and the Fax ID number appear on the display Press COFY or B Press MBOX or to forward the fax message to another mailbox Press HO or 2 Do not record an introduction because Fax Group List recipients do not hear voice introductions Enter the Fax Group List number Press SEHD or to send the fax message Or press OPTS or to assign message delivery options or press CE to send the message to another recipient For information about delivery options refer to the CallPilot Reference Guide Press to end the session To send a Fax Group Message CallPilot End message COPY ERASE HEST End message PRIHT DEL HEST 1 2 3 Press 9 8 1 J Follow the voice prompts or the display button options on your telephone to open your mailbox Press PLAY or to play the current message or press 6 until you find the fax message you want to forward Press to forward the message N0027227 Chapter 1 CallPilot Fax User Guide 29 Ta HAME SPEC CHEL Ta HAME SPEC CHEL EmrFtu REC J H3 ortionz UFG PRIU DTHFE Med delivered Enter the Group List number and press OK or
6. or to re record the introduction or press PAISE or to pause while you record the introduction Press OF or to accept the recording Enter the mailbox number you want to forward the fax message to or press DIR or to search the Company Directory Press SEHD or to forward the message without a delivery option or press OPTS or to assign message delivery options For information about delivery options refer to the CallPilot Reference Guide To send this message to another mailbox owner press VES or and repeat steps 6 to 11 Or press UIT to end the session CallPilot Fax User Guide 24 Chapter 1 CallPilot Fax User Guide To forward a fax message to a mailbox CallPilot End message COPY ERASE m End message PRIHT DEL ER To HAME SPEC ebd Tai xxx RETRY DK Emrtu FEC Med options URG PEIL OTHR 1 Press 9 J Follow the voice prompts or the display button options on your telephone to open your mailbox Press to play the first message or press 6 until you find the fax message you want to forward Press to forward the message Enter the mailbox number you want to forward the fax message to and press OE or Or press HAME or to search the Company Directory Press OF or to end the list of addresses If you want to attach a voice message press REC or and record your message If you want to attach message options press 7 0
7. press EXT or 2 to assign the extension number of a fax machine This example shows assigning the phone number of a fax machine Enter the fax telephone number and press OK or Press OF or to accept the fax telephone number represented by the zx or press HDD to add special characters to the fax telephone number and follow the prompts After you add special characters press OE or f Press to end the session To print all your fax messages Use this procedure if you want to print all your new or saved messages If you want to print just one message refer to To print an individual fax message on page 19 CallPilot Fax User Guide 18 Chapter 1 CallPilot Fax User Guide To print all fax messages Print mza PRESET OTHE MANU Destination PHOWE EXT Fh RETR OK 1 Press 9 6 1 Follow the voice prompts or the display button options on your telephone to open your mailbox If you use the CallPilot interface Press to open the Print Command menu e Go to step 3 If you use the Norstar Voice Mail interface e Press e Goto step 3 If you use the CallPilot interface e Press M5G or to print an individual message Or e press HEW or to print all unprinted fax messages Or e press ALL or to print all faxes with their attachments If you use the Norstar Voice Mail interface and you have new fax messages e Press HEW or to print all your new fax messages
8. voice prompts On telephones with display buttons the voice prompts are delayed for five seconds If you do not see an option on your telephone display wait for the voice prompt to announce the additional options To use Fax features press the display buttons or the dialpad buttons on your telephone When you see a display button like this PLAY or a dialpad button like this 2 press either button to activate the CallPilot feature This guide shows you both methods This table shows the Business Series Terminal buttons Use the buttons that pertain to the type of telephone you use M7100 M7208 M7310 M7100N M7208N Button name T7100 T7208 T7316 M7324 M7310N M7324N Feature Feature Fx Handsfree al right hand Handsfree Rie Hold Ses Hod rw Volume Control Gel ET E X Release E Ris ee You can enter Feature or Fx and the code to use a feature For example press e to access your mailbox The T7100 works differently from other telephones on your system because it does not have line buttons Where other telephones require that you select a line button to answer a call on the T7100 terminal you pick up the handset Where other telephones require you to select a line button to take a call off hold you press es on the T7100 terminal On T7100 terminals you can answer a second call by pressing es Your active call is put on
9. 200 eee 10 Checking which mailbox interface you use 1 ee 11 Telling callers about fax in your mailbox greeting llle 12 Hecebadg alax message aesexdsxaxexdcbxs s ReTRAORuNAOCK PRG GE due ERRARE 18 Transferring a fax call to your mailbox 0 0 eee ee 14 Opening your MADOX uuu porke eee ERCROD Eee A rare dod hp eins 15 Pining TAX messages cu ado sca en deba Shher eee eae RD TREE C X RR P Pete CR RU 15 About destinations for printing fax messages lslslllssessn 16 Assigning a preset Tax machine 02025 cee lunae RR Ru eee Rua 16 To print all your fax messages sseeeseseeees eres 17 FAX GDVBT DEOS rs db corse LUE HA RECO ESCORT E SOC d e 21 Sending Tax IMGSHANES idssdcodaasan gauss aonb saa cae a ERE Saeed E RETE RRA 21 Forwarding Tax mossadeS occenesss ues er eee Cee Ee eRe eR eroe WORSE ea 22 About Fax Group MOSS Lucae ne eee mx cog no o ai d e e Ce b e Rc a e Re 26 Adding special characters to a fax telephone number 000 05 30 CallPilot Fax User Guide 6 Contents N0027227 Chapter 1 CallPilot Fax User Guide About this guide The CallPilot Fax User Guide explains how to use CallPilot Fax with your personal mailbox It explains how to receive print and send fax messages To use this guide you must determine which phone interface you use and follow the procedures for that interface For information about determining which interface you use refer to
10. J Press when you have entered all the addresses you want to send the message to If you want to attach a voice message press REC or and record your message External Group List recipients do not receive voice introductions to fax messages If you want to attach message options press 7 0 to assign message options Press 7 8 to send the message Press to end the session CallPilot Fax User Guide 30 Chapter 1 CallPilot Fax User Guide Adding special characters to a fax telephone number Follow the voice prompts or press HDD to add special characters to a fax telephone number Note If you are adding special characters do not press the dialpad buttons to enter or to enter Press the button directly below the option on a two line display telephone or listen to the voice prompts Press To 2 or DIGS resume adding digits to the destination phone number 3 lor PAUS enter a timed pause that appears as F on the display v Pauses are four seconds long 4 recognize dial tone behind PBX gt The Recognize Dial Tone special character appears as D on the display B or OTHR enter 6 or OTHE enter TONE recognize dial tone behind PBX The Recognize Dial Tone special character appears as D on the display cancel and retry N0027227
11. K or J Press OF or to accept the fax telephone number represented here by x or press HDD to add special characters to the fax telephone number For information on adding special characters refer to Adding special characters to a fax telephone number on page 30 CallPilot forwards the fax message Press VES or 1 J and repeat steps 6 to 11 to send this message to another external number Or press QUIT if you are done Press to end the session CallPilot Fax User Guide 26 Chapter 1 CallPilot Fax User Guide To forward a fax message to an external number CallPilot End message COPY ERASE WERT Print MSG HEN ALL Print mza PRESET OTHE MAHL Destination PHOWE EXT J Fh RETR Ok TXXXMD HDD OK z Printed meg 1 Press JQ 6 J Follow the voice prompts or the display button options on your telephone to open your mailbox Press to open the Print Command menu Press MSG or to forward the current message or press HEW or to forward all your new fax messages or press ALL or to forward all your new and saved fax messages Press THE or to specify the fax machine you are forwarding the fax message to Press PHONE or 1 Enter the phone number of the fax machine you are forwarding the fax message to Press OK or to accept the phone number or press ADL or to add special characters The display shows th
12. art of the new message If the fax message already has a CallPilot generated fax forward cover page it is replaced by a new fax forward cover page Fax forward cover page A fax forward cover page contains the same information as a fax cover page plus e the recipient s name the Fax ID number if the fax is forwarded to an external number N0027227 Chapter 1 CallPilot Fax User Guide 23 To forward a fax message to a mailbox Norstar Voice Mail date Faxil lt lt lt STOP gt gt gt End of message COPY ERASE HEST Cory fax MBO OTHR Record Intro VES HO Record message RETRY PAUSE Ok Hccert rec RETRY PLAY OK Mos DIR QUIT Wasrne Paul OPTS CC SEHD Another cora YES QUIT 1 10 11 Press 9 6 t J Follow the voice prompts or the display button options on your telephone to open your mailbox Press PLAY or if you have a new fax message Or press 6 to review your messages until you find a saved fax message you want to forward The date received and the Fax ID number appear on the display Press COF or 5 Press MBOX or to forward the fax message to another mailbox Press YES or to record an introduction to the fax message Or press HO or and go to step 10 if you do not want to record an introduction to the forwarded fax message Record the introduction and press OK or to end the recording or press RETRY
13. call to your mailbox 1 Press JBJB Do not put the call on hold 2 Enter your mailbox number The fax message is left in your mailbox When you receive a message in your mailbox your telephone display shows Message for you MSG This display indicates that you have a new voice message or a fax message in your mailbox To check for messages you must open your mailbox N0027227 Chapter 1 CallPilot Fax User Guide 15 Opening your mailbox To open your mailbox Norstar Voice Mail 1 Press 9 6 t J Psi 2 Enter your mailbox password and press OK or OTHF RETR OF or if you are at another extension or if you are using a Guest mailbox press OTHR or to display the Loa prompt When this prompt appears enter your mailbox number and password Your mailbox number is usually the same as your extension 3 After you open your mailbox the telephone display shows how PLAY REC ADMIN many new and saved messages you have A voice prompt announces how many new and saved voice and fax messages you have In this example there is one new message and one saved message 1 neu 1 saved To open your mailbox CallPilot 1 Press RJB Mbox 2 Press RETR Ok or if you are at another extension enter your mailbox number and then press OK or J Your mailbox number is usually the same as your extension Pswd 3 Enter your mailbox password and press OK or f EE of After you open your mailb
14. e Telling callers about fax in your mailbox greeting In your mailbox greeting tell callers that they can leave fax messages in your mailbox Tell callers that they must call from a fax machine telephone to send you a fax message The caller must press START SEND on the fax machine CallPilot automatically receives and stores the fax message in your mailbox This is an example of a Personal mailbox greeting Hello You have reached Brian Purdy with Ideal Office Machines I am in the office today but I am currently away from the phone Please leave your name telephone number and a brief message after the tone If you want to send me a fax and you are calling from a fax machine telephone press the START SEND button on the fax machine now or when this message ends For more information about mailbox greetings refer to the CallPilot Reference Guide or ask your System Administrator Note Recorded greetings count towards the storage capacity of a mailbox Avoid recording long greetings if possible If recorded greetings are long there will be less storage time in the mailbox for messages N0027227 Chapter 1 CallPilot Fax User Guide 13 To record a mailbox greeting 1 Press PBJ Follow the voice prompts or the display button options to open your mailbox 2 Ifyou use the CallPilot interface e Press to open the Greetings Options menu e Goto step 3 If you use the Norstar Voice Mail interface e Press BDHIH or
15. e Press GREET or e Go to step 3 Greeting options 3 Press REC or 1 REC CHOOSE CFWD Greeting 4 Press PRIME or 1 to record the Primary greeting PRIME ALT PERS or press ALT or 2 to record the Alternate greeting Record now 5 Press VES or fi and record your greeting at the tone VES HO QUIT Record greeting 6 Press OK or 4 to end the recording RETRY Ok Accert greeting 7 Press OK or to accept the recording RETRY PLAY 0E or press PLAY or 1 to listen to the greeting or press RETE or to re record the greeting 8 Press to end the session Receiving a fax message Fax messages can contain a voice message that a caller records to introduce the fax message or they can contain just the fax message A caller can send a fax message to your personal mailbox by using the autosend feature on their fax machine If the call is answered by the Automated Attendant the call transfers to the designated Fax answering extension If the call is answered by a mailbox the fax message is placed in the mailbox If you answer the call you hear a fax tone Transfer the fax call to your mailbox CallPilot Fax User Guide 14 Chapter 1 CallPilot Fax User Guide Transferring a fax call to your mailbox If you answer a call and hear a fax tone a caller is attempting to send a fax message to your mailbox You can transfer the call to your mailbox To transfer a fax
16. e message is printed Press to end the session About Fax Group messages Send a Fax Group message if you want to send a group a fax message that pertains to them Fax Group Lists are created by the System Administrator Fax Group Lists If you frequently fax information to the same group of people use a Fax Group List A Fax Group List is a collection of fax machines at other locations When you send a fax message to a Fax Group List you enter only the address of the list but each fax machine in the Fax Group List receives the fax message Ask your System Administrator for a list of fax machines in each Fax Group List N0027227 Chapter 1 CallPilot Fax User Guide 27 If you need a Fax Group List ask your System Administrator to create one for you When you give the System Administrator the information include e the names of the recipients alist of the fax machine numbers e the Fax Group List name Before you send a Fax Group message be sure your System Administrator has created the Fax Group List and the list contains all the fax machines that are to receive the fax message CallPilot Fax User Guide 28 Chapter 1 CallPilot Fax User Guide To send a Fax Group message Norstar Voice Mail date Faxil lt lt lt STOP gt gt gt End of message COPY ERASE NEXT Cory fax MBO THRJ Record Intro VES HO A Mbox DIE aiti GList
17. hold and you connect to the waiting call You can have no more than two active calls at one time These conventions and symbols are used to represent the Business Series Terminal display and dialpad Convention Example Used for Word in a special font shown in Psu Command line prompts on display telephones the top line of the display Underlined word in capital letters PL B s Display option Available on two line display shown in the bottom line of a two telephones Press the button directly below the line display telephone option on the display to proceed Dialpad buttons Buttons you press on the dialpad to select a particular option CallPilot Fax User Guide 10 Chapter 1 CallPilot Fax User Guide Related Publications This section provides a list of additional documents referred to in this guide CallPilot Reference Guide N0060617 Learning about Fax With CallPilot Fax you can access Fax features from your personal mailbox A fax document in a mailbox is called a fax message Fax messages can have a voice introduction This means that a caller can leave a fax message with or without an introductory voice message in your personal mailbox You can e retrieve and print the fax message on a fax machine e forward the fax message to another mailbox About the Express Messaging Line You can have an Express Messaging Line assigned to your mailbox An Express Messaging Line all
18. ne From the fax machine telephone dial the CallPilot telephone number of the person you want to send a fax to Wait for the mailbox greeting or let the CallPilot operator transfer you to the mailbox to leave a fax message If the person you are calling answers their telephone tell them to transfer you to their mailbox so you can send a fax After the mailbox greeting plays wait for a beep and record an introduction for the fax message Do not hang up the telephone Press START SEND on the fax machine Replace the fax machine telephone handset The session ends when the transmission is complete CallPilot Fax User Guide 22 Chapter 1 CallPilot Fax User Guide Forwarding fax messages You can forward a fax message that you have received to another mailbox and add a voice introduction If you record a voice message it must be longer than three seconds The system times out after five seconds of silence The message appears as a fax message in the recipient s mailbox If you cannot forward a fax message ask your System Administrator if your mailbox is set up to allow you to forward fax messages You can send the same fax message to more than one person but not to a Group List For information on forwarding a fax message to an external number refer to To forward a fax message to a mailbox Norstar Voice Mail on page 23 When you forward a fax message a new cover page is added to the original fax message becoming p
19. nterface press 7 7 to print your fax messages If you have new and saved fax messages you can print either all new or saved fax messages e press to print all new fax messages e presse to print all saved fax messages Step 5 is bypassed if you have only new fax messages or only saved fax messages Press to use the Manual option to print the new fax messages Press START SEND on the fax machine Replace the fax machine telephone handset The session ends when all the faxes are printed CallPilot prints the fax messages on the assigned fax machine N0027227 Chapter 1 CallPilot Fax User Guide 21 Fax cover page A fax cover page prints with each fax message you print using the Preset and Other feature The fax cover page shows the date and time the fax prints the name and telephone number of the mailbox owner the destination fax number the Fax ID number if you print a single fax message the number of pages to follow Note A fax cover sheet is not added if you print a fax from a fax telephone Sending fax messages To send a fax message to a personal mailbox you must call from a fax machine telephone You can include a voice introduction to a fax message you send to a personal mailbox The voice introduction must be at least three seconds long The system times out after five seconds of silence To send a fax message to a personal mailbox 1 2 Place the document that you want to send in the fax machi
20. ows you to send only a fax message when the fax only option is selected or to send voice and fax messages when the fax only option is not selected A fax message sent to the Express Messaging Line bypasses the Automated Attendant and is sent immediately to your mailbox You access the fax message the same way you access other fax messages For more information about accessing fax messages refer to Receiving a fax message on page 13 Ask your System Administrator for the telephone number of your Express Messaging Line Then you can inform people of your direct fax line number N0027227 Chapter 1 CallPilot Fax User Guide 11 Checking which mailbox interface you use CallPilot supports two interfaces Norstar Voice Mail and CallPilot The System Administrator determines which interface is assigned to your mailbox Use this procedure to check which mailbox interface you use then follow the procedures in the guide that apply to the interface you use Some procedures apply to both interfaces To check which mailbox interface you use 1 Press BBJ Follow the voice prompts or the display button options to open your mailbox 2 Check the display to see which interface you use Bnew B sawed ae 2 a PLAY REC ER This is the Norstar Voice Mail interface Ho messages 2a E COMP MBO EX B This is the CallPilot interface 3 Press f to end the session CallPilot Fax User Guide 12 Chapter 1 CallPilot Fax User Guid
21. ox the telephone display shows how many new messages you have A voice prompt announces how many new and saved fax messages you have Printing fax messages You can print the fax messages in your mailbox on any fax machine You can print all of your fax messages at once or individually An average text fax message uses 10 seconds of mailbox message time per page A fax message that contains graphics can use as much as two minutes of mailbox message time per page Because fax messages can take up a lot of mailbox space after you print or forward your fax messages delete them from your mailbox CallPilot Fax User Guide 16 Chapter 1 CallPilot Fax User Guide If you print all your fax messages at once you cannot listen to any voice introductions that are included with the fax messages If you do not listen to a voice introduction the fax message remains new in your mailbox and you can listen to the voice introduction later If you print each fax message individually you can listen to the introduction before you print the fax message About destinations for printing fax messages When you print a fax message you can print it from Print mza PRESET OTHF au Table1 Fax destinations Preset You can set up a fax machine as the default destination When you print and you select Preset the fax machine prints at the default destination Unless you specify Other faxes print at the default destination
22. pERRR let aeneo se LESS a dE rear Den das pp Ate hu Re IPM NERA ue 17 II xli den E MM 18 To printan individual Tax WIBSSIEJB auis ced rcnt nare hme p eaa nahm A Dn d tune pant x cus bite 19 To print fax messages from a fax telephone iiiiseee cierre reto tor exe sr true nun 20 To send a fax message to a personal mailbox esee 21 To forward a fax message to a mailbox Norstar Voice Mail 23 To forward a fax message to a mailbox CallPilot seen 24 To forward a fax message to an external number Norstar Voice Mail 24 To forward a fax message to an external number CallPilot sssssse 26 To send a Fax Group message Norstar Voice Mail eeessseeeeeess 28 To send a Fax Group Message CallPilot sseseeseeeeeeneee 28 CallPilot Fax User Guide 4 Task List N0027227 Contents Chapter 1 CallPilot Fax User Guid s o6 ccc cnsciscencd teandenen res 7 Aout THIS GUIS cs a5 6 is au REG EORR XR Re SSdGa Ode SOR ESQ Ya Rd PRES F PEE ue TL 7 Symbols and text conventiohs 0c 50s sek sources ex hr Re ER Y eddir ees 8 ESPEN NN NECEM TEE TE PEUT MM 9 Peed Fie quada dr Eoo ORO ROO Ferd Ec NOE D p Ra aw 10 Lea ablolt FEM ceo 3 054 URP BC oS oN Pee eRe ESAE ace de b d d AU d 10 About the Express Messaging Line
23. rint Command menu e Goto step 3 If you use the Norstar Voice Mail interface Press f until you locate the fax you want to print e Go to step 3 date gt Fax 3 Wait until the prompt announces the Fax ID number and then ase STOP e press to print the fax message Print msg 4 Press PRESET or 1 to print on the preset fax machine PRESET OTHR MAHU r press OTHR or 2 if you want to specify another fax machine to print the message on and then enter the number of the fax machine Printed msg 5 The display shows the message is printed End of message 6 Press to end this session COPY ERASE After you end the session CallPilot prints the fax message on the fax machine you specified CallPilot Fax User Guide 20 Chapter 1 CallPilot Fax User Guide To print fax messages from a fax telephone From a fax machine telephone call into a line that is answered by the Automated Attendant Press or in the UK press 8 B to access your mailbox while the Automated Attendant Greeting plays Log on to your mailbox e Ifyou use the Norstar Voice Mail interface enter your mailbox number and password and press e Ifyou use the CallPilot interface enter your mailbox number and press f then enter your password and press Send the fax message to print e Ifyou use the Norstar Voice Mail interface press to print your fax messages e Ifyou use the CallPilot i
24. to assign message options Press 7 9 to send the message Press CC to end the session To forward a fax message to an external number Norstar Voice Mail You can forward a received fax message to an external number However you cannot add an introductory voice message to the fax message Z new B saved PLAY REC sini dater Faxil lt lt lt STOP gt gt gt 3 Press 90 68 t Follow the voice prompts or the display button options on your telephone to open your mailbox Press PLAY or to play the first message or press 6 until you find the fax message you want to forward The date received and the Fax ID number appear on the display N0027227 Chapter 1 CallPilot Fax User Guide 25 End of message COPY ERASE HEAT Cory fax MEOS OTHR J Hame RETRY BESSP OK Destination PHOHE EXT J Fh RETRY OK Tx ADD DK Med sent Another corms VES an 10 11 12 Press COF or 6 J Press OTHR or QJ Enter the recipient s name The name can be a maximum of eight characters Using the telephone dialpad enter the name of the recipient After each letter press to enter the next letter If you make an error in the name press RETRY and re enter the name Press OK to accept the name Press PHOHE or 1 to enter the fax telephone number Enter the fax telephone number and press O

Avaya CallPilot Fax User Guide

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