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Avaya Business Communications Manager - BST Doorphone Configuration Guide

1. 5 What you need to KNOW 200 iii ic A ERR ERR OD 5 Environment reguirementS s uo aa 5 CORO Re A E TE 6 NAAA a PRE IR SETTI O RES 6 Getting technical documentation LL 6 Getting produci WANG criari mess 6 Getting help from a distributor or reseller e eee eee ee 6 Getting technical support from the Avaya Web site o o oooooo o 6 DN configuration requirements for the BST Doorphone 7 Creating a BST Doorphone DN record 000 cee ee T Other BST Doorphone configuration requirements 9 TOR NE Uain rore rinser orar R i 9 Scheduled SEVERE RR AAA A 9 BST Doorphone Installation iii 11 Wire and mount a BST Doorphone ilari 11 Initialize a new BST Doorphone 0000 eee 13 Uplibnal EGupraant ie usci reikia EE iaia ed Behe 13 Configuring BST Doorphone settings 15 Testing the BST DOORS ic si a ee Ee ek oe Sd an A 16 Doorphone configuration TPS 0 0 2 seti oe iena 17 BST Doorphone Installation and Configuration Guide 4 Contents NN40010 302 Chapter 1 About the Business Series Terminal BST Doorphone This guide leads an Avaya installer and or system administrator through installing and configuring a BST Doorphone on an Avaya Business Communications Manager Avaya BCM system The BST Doorphone is used as an intercom device to control access to your building It provides call notification and handsfree communicat
2. AVAYA BST Doorphone Installation and Configuration Guide Avaya Business Communications Manager Document Status Standard Document Number NN40010 302 Document Version 02 01 Date May 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or informa
3. Doorphone page a page tone will be heard followed None by the distinctive chime Custom Select one of four standard distinctive chimes Select None to have no chimes presented during a Doorphone page only a page tone will be heard Select Custom for an unique chime setting You must enter a custom chime sequence in the Custom Chime setting Custom Chime lt 0 to 8 digit string gt Allows you to create your own chime tune using the following parameters 0 to 4 chime tone pitch increases by number 5 silence lt one digit code gt Opener Type DOC Allows you to specify if a Door Opening Controller DOC is None connected to the Doorphone Open Digit 0 9 or The Open digit setting allows you to specify a single digit code to unlock a door or gate when a DOC is connected to the Doorphone Note The Open digit setting must match the dip switch set code on the DOC For more information on DOC refer to Optional Equipment on page 13 Hardware ID lt 10 character string gt This read only field that shows the hardware identification number assigned to the Doorphone Testing the BST Doorphone You can perform the following tasks to test the Doorphone settings e Press the Call button on the BST Doorphone and ensure the Target DN telephone rings e Let the Target DN telephone ring until the call is automatically disconnected Ensure that a page tone followed by the Doorphone s
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5. access parameters for the BST Doorphone Table 2 Line access parameters Tab Attribute Values Description Main panel Fwd No Answer up to 24 digits Leave blank for the BST Doorphone Fwd Busy up to 24 digits Leave blank for the BST Doorphone Line Assignment Line read only Ensure there is no line assignment for this DN Line Pool Line Pool read only Ensure that no line pool access is selected for this DN Access Answer DNs DN DN number Ensure that there are no Answer DN assignments for the BST Doorphone 4 Select the Capabilities and Preferences tab and select the DN Additional tabs display in the details panel You must set parameters in the main panel and under the following tabs Capabilities Preferences Use Table 3 to set the capabilities and preferences for the BST Doorphone 5 Repeat these steps for every BST Doorphone you plan to install on the system Table 3 Capabilities and preferences Tab Attribute Values Description Main panel Prime line I C Ensure that the prime line value is set to I C for the BST Doorphone Intercom 1 C 1 Assign only one intercom key to the BST Doorphone keys Control set None Set this value to None for the BST Doorphone Capabilities DND on busy check box Ensure that this check box is not selected for the BST Doorphone Handsfree None Set this value to Auto for the BST Doorphone Standard Auto Paging check box Ensu
6. ble tie through the round holes in the rear of the surface mount bracket or electrical box customer supplied before fastening the BST Doorphone s faceplate to the main housing assembly NN40010 302 Chapter 3 BST Doorphone Installation 13 Initialize a new BST Doorphone The system automatically recognizes the BST Doorphone once it is installed and connected Use the following commands to refresh the Business Element Manager view in order for the BST Doorphone to appear in the Active Sets panel e In Business Element Manager click on the IP address in the Network Elements pane Go to the top menu and select View gt Refresh Business Element Manager refreshes and the allows BST Doorphones to appear in the system The BST Doorphone will identify itself to the system as a Doorphone Note The Call button s backlight automatically turns on when the BST Doorphone is connected to a station module port on the system The backlight is useful in low light conditions Call button Optional Equipment The Door Opening Controller DOC operates through a BST Doorphone to provide door opening control The DOC receives data from the BST Doorphone that is compared against a dip switch set code for activation The DOC provides convenient control of locked mechanisms but is not intended for sole building entry security In high security environments backup systems should be used for added protection Power failure device failur
7. distinctive chime is heard at specified telephones included in the Doorphone s page zone e To establish a voice path dial the BST Doorphone s DN from any telephone on the system or press the Call button on the BST Doorphone and answer the ringing call at the Target DN telephone e If installed test the DOC as shown below Press the Call button on the BST Doorphone and answer the call at the Target DN NN40010 302 telephone Chapter 4 Configuring BST Doorphone settings 17 To open the door dial the single digit code specified in Doorphone programming or on a two line display telephone press the OPEH display button Press the release button or hang up to end the test Doorphone configuration tips e The Doorphone s Target DN telephone should be assigned to the same page zone that is used by the Doorphone for paging chime presentation e The Doorphone can ring several telephones on the system using Answer DNs Program one or more telephones to have a Ringing Answer button for the Target DN telephone For example the Target DN telephone is DN 230 Assign DN 230 as an Answer DN for extensions 223 224 and 225 When the BST Doorphone Call button is pressed four telephones on the system will ring telephones 230 222 223 and 225 For more information on Answer DNs and assigning telephones to page zones refer to your Avaya Business Communications Manager Avaya BCM Configuration Guide BST Doorph
8. e wiring faults and unauthorized equipment access can all contribute to a failed locked or unlocked situation For more information on the DOC refer to documentation provided with the DOC unit BST Doorphone Installation and Configuration Guide 14 Chapter 3 BST Doorphone Installation NN40010 302 Chapter 4 Configuring BST Doorphone settings 15 Chapter 4 Configuring BST Doorphone settings Doorphone programming allows you to customize feature settings for individual BST Doorphones on the BCM system Follow these steps to configure Doorphone settings 1 From Business Element Manager click on the Configuration tab and select Telephony gt Sets gt Active Sets Note A maximum of 250 BST Doorphones can be attached to the BCM system 2 Click on the Doorphone you want to program for example Doorphone 1 and select the Capabilities and Preferences tab 3 Select the Preferences tab from the details panel and set the Dialing Options to Standard dial Select the Doorphone Settings tab from the details panel Use the information in Table 4 to change the Doorphone settings Repeat these steps for each BST Doorphone installed on the system Table 4 BST Doorphone settings Sheet 1 of 2 Setting Values Description Doorphone state Active This read only field indicates if the Doorphone is detected on the system and is operational Speaker volume Low Assign a volume level for the Doorphone speake
9. entation To download and print selected technical publications and release notes directly from the Internet go to www avaya com support Getting product training Ongoing product training is available For more information or to register you can access the Web site at www avaya com support From this Web site you can locate the Training contacts link on the left hand navigation pane Getting help from a distributor or reseller If you purchased a service contract for your Avaya product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller for assistance Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www avaya com support NN40010 302 Chapter 2 DN configuration requirements for the BST Doorphone You can set up the DN record prior to a hardware installation or you can install the hardware before you configure the DN record If you install the hardware first Business Element Manager will automatically detect the BST Doorphone and list it in the Active DNs table Note Some default DN settings can cause the BST Doorphone to automatically answer incoming calls that are not intended to be heard over the BST Doorphone For detailed information about all DN settings refer to your Avaya Business Communications Manager Avaya BCM Configurati
10. flush mount gasket Surface mount gasket Main housing e Verify the correct orientation of the surface mount gasket assembly e Thread the wires through the center hole then through the surface mount bracket e Fasten the surface mount bracket at the desired location on the wall Surface mount bracket Faceplate OR BST Doorphone Installation and Configuration Guide 12 Chapter 3 BST Doorphone Installation For a flush mount into an electrical box embedded in the wall Figure 2 Flush mount e Discard the surface mount gasket and Main housing bracket assembly e Slide the flush mount gasket onto the main housing assembly Flush mount gasket 3 Runa standard 3 pair cable from the Avaya gt Fi BSTD hone TCM t BCM system to the BST Doorphone location o connect screw block Use one pair to connect the KSU terminals of the BST Doorphone to a reserved station module port on the Avaya BCM system KSU SAPS DOC Strip wires 6 mm 1 4 inch before inserting g a Ml LL Bi them in the terminal block and tightening The second pair can be used to connect an optional DOC leaving a spare pair for a Note BST Doorphone connections SAPS installation For more information on are polarity insensitive DOC refer to Optional Equipment on page 13 4 Fasten the BST Doorphone s faceplate to the main housing assembly Note When the surface mount bracket is used secure the wiring with a ca
11. ion from a site entry location to assigned telephones on the Avaya BCM system Note Door opening capabilities are available with a Door Opening Controller DOC gt For more information on DOC refer to Optional Equipment on page 13 This chapter contains e What you need to know e Environment requirements e Customer service What you need to know To install and configure a BST Doorphone you must e know how to log on to Business Element Manager and use the Business Element Manager interface e be an Avaya installer with Business Communications Manager certification e know basic Avaya terminology Environment requirements Check the following environment requirements Temperature 35 to 60 C 31 140 F Relative humidity 5 to 95 non condensing Background noise up to 70 dB A BST Doorphone Installation and Configuration Guide 6 Chapter1 About the Business Series Terminal BST Doorphone Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides Go to www avaya com or go to one of the pages listed in the following sections Navigation e Getting technical documentation on page 6 e Getting product training on page 6 e Getting help from a distributor or reseller on page 6 e Getting technical support from the Avaya Web site on page 6 Getting technical docum
12. on Guide Creating a BST Doorphone DN record Follow these steps to create a DN record for the BST Doorphone 1 From Business Element Manager click the Configuration tab and select Telephony gt Sets gt All DNs The All DNs panel contains three tabs Line Access Capabilities and Preferences and Restrictions Depending on which tab is selected different fields appear in the main panel and the details panels The All DNs pane displays the parameters shown in the table below regardless of what tab is selected Use Table 1 to set the values for the BST Doorphone Table 1 Static information on the main panel Attribute Value Description Name lt up to seven alphanumeric Use this field to provide a more specific description of the BST characters gt Doorphone such as BackDR for Back Door Model Doorphone Choose Doorphone for the BST Doorphone Port lt port number gt This read only field shows the port number for the Set DN Remember this port number when you are installing the BST Doorphone to a station module on the Avaya BCM system 3 Select the Line Access tab and select the DN Three tabs display in the details panel You must set parameters in the main panel and under the following tabs e Line Assignment e Line Pool Access Answer DNs BST Doorphone Installation and Configuration Guide 8 Chapter 2 DN configuration requirements for the BST Doorphone Use Table 2 to set line
13. one Installation and Configuration Guide 18 Chapter 4 Configuring BST Doorphone settings NN40010 302
14. r Medium High Chime volume Low Assign a volume level for chime tones played during a Medium Doorphone page High Call Action Ring Set Select a call activity when the Doorphone Call button is Page pressed Both Ring Set Calls an internal telephone Page Sends a page tone to a specific group of telephones in a page zone Both Calls an internal telephone If the call is not answered after a set length of time a page tone is sent to a specific group of telephones in a page zone Target DN lt any telephone DN gt Enter the DN number of the internal telephone to call when the Doorphone s Call button is pressed Ring Delay 1 to 60 seconds Select a set length of time in seconds to allow ringing at the Target DN before the call is automatically disconnected BST Doorphone Installation and Configuration Guide 16 Chapter 4 Configuring BST Doorphone settings Table 4 BST Doorphone settings Sheet 2 of 2 Setting Values Description Page Target Internal Internal Make a page announcement to a specific group of External telephones in a page zone through the telephone speakers Both External Make a page announcement through an external loudspeaker system Both Make a page announcement through telephone speakers and an external loudspeaker system Page Zone Zone 1 to 6 Assign Doorphone paging to one of six page zones All Select All to assign Doorphone paging to all six page zones Chime Sequence 1 to4 During a
15. re that this check box is selected for the BST Doorphone Direct dial 0 9 Set this value to 0 for the BST Doorphone Preferences Aux ringer check box Ensure that this check box is not selected for the BST Doorphone Hotline type None Ensure that the Hotline type is sent to None Internal External Note For a detailed explanation on all line access fields refer to your Avaya BCM Configuration Guide NN40010 302 Chapter 2 DN configuration requirements for the BST Doorphone 9 Other BST Doorphone configuration requirements You must configure the Trunk line data and Scheduled Services for the BST Doorphone to work properly Trunk line data Ensure that the BST Doorphone DN DN XXX is not assigned as a prime set for lines on the Avaya BCM system The Business Element Manager displays all active lines under Configuration gt Telephony gt Lines gt Active Physical Lines headings Scheduled Services Ensure that the BST Doorphone DN DN XXX is not assigned as a control set extra dial set or a ringing set for scheduled services The Business Element Manager displays three services ringing restrictions and routing under Configuration gt Telephony gt Scheduled Services headings BST Doorphone Installation and Configuration Guide 10 Chapter2 DN configuration requirements for the BST Doorphone NN40010 302 11 Chapter 3 BST Doorphone Installation The BST Doorphone can be moun
16. ted in a standard recessed double gang electrical box for flush mounting or surface mounted using the optional surface mount bracket Mount the BST Doorphone at shoulder height approximately 5 ft in the absence of other specifications such as compliance with local handicapped access regulations if required Select a location for the BST Doorphone within 300 m 1000 ft of the Avaya Business Communications Manager Avaya BCM system This distance can be increased to 780 m 2600 ft with the connection of a Station Auxiliary Power Supply SAPS to a BST Doorphone The BST Doorphone is suitable for exposure to weather however care must be taken to ensure holes or recesses provided for the BST Doorphone are properly sealed to prevent water from entering the wall in exposed locations Gaskets are supplied for both flush and wall mount installations No gasket is required between the BST Doorphone and surface mount bracket Caution You must install protection devices when wiring between the BST Doorphone and the Avaya BCM system is routed outside a building such as aerial or buried cable Protection devices must be installed at each end of the exposed cable Avaya recommends the ITW LINX MP1A 90 27 secondary protector for this purpose Wire and mount a BST Doorphone 1 Remove the BST Doorphone s faceplate 2 Determine if you want a flush or surface mount installation For a surface mount Figure 1 Surface mount e Discard the
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Avaya Business Communications Manager - BST Doorphone Configuration Guide

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