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Avaya Business Communications Manager 5.0 - Configuration - System Configuration manual
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1. Poland VNR VR PRC VX vV Russia Saudi Ve v v v Singapore VX v v South Africa v y v v Spain v v Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 167 Table 3 Analog interface availability by market profile Sheet 2 of 2 Market profile ASM ASM8 GASM8 GASI CTM4 Legacy New Legacy G4x16 GATI ADID ASM8 CTM8 GATM4 GATM4 4X16 G8x16 GATM8 GATM8 new Taiwan VR AY v v Turkey v United Kingdom x WH Digital interfaces The following table lists the digital interfaces supported in each market profile Note that the Digital Station Interface and the BRI cNIC are onboard interfaces Table 4 Digital interface availability by market profile Sheet 1 of 2 Market profile DSM16 DSM32 Digital station BRI interface BRI cNIC DTM R2MFC Australia v v v Bahrain Brazil v CALA Canada Caribbean Denmark France Germany Global Holland Hong Kong SEK KE KE KI KE SK Ireland lt S Italy Malaysia A LS SL NI RUN NE KR N lt S SEK KE KE KE KE KE KE KE K
2. MCDN over PRI SL 1 DPNSS DASS2 ETSI QSIG Basic Call Basic Call Basic Call Basic Call DDI DDI DDI DDI Name display Diversion Originating line identity OLI Name display Number display Redirection Terminating Line Identity TLI Number display Centralized voice mail Centralized voice mail Call Charge Indication CCl Camp on Call Offer Call Charge Rate Indication ISDN Call Connection Limit Loop avoidance CCRD Network Call Transfer Executive Intrusion Break in Three Party Trunk Route Optimization Route Optimization TRO Trunk Anti Tromboning ISDN services by Protocol Protocol Market profile Available ISDN services NI Caribbean North America Basic Call Number display DID ONN blocking Name display ETSI Euro Australia Italy Basic Call AOC E specific CALA Norway DDI T for Holland and su he es alia on S MCID ermany Spain CLIP Giova Sweden e e Holland Switzerland CLIR United Kingdom HKTA2015 Hong Kong Taiwan Basic Call COLP DDI CLIR CLIP Analog and digital trunk types The table Analog and digital trunk types and descriptions on page 282 describes the types of analog and digital trunks Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 218 Market profile attributes reference Some of these trunk types are available only when you select specific market profiles Table 29 A
3. Functionality Attribute Market profile PRC Spain Sweden Switzerland Taiwan United Kingdom Access codes Direct dial digit 0 Dest code for 0 0 0 default route Protocols Digital trunking ISDN ISDN ISDN ISDN ISDN ISDN protocols DASS2 DASS2 DASS2 DASS2 DASS2 DASS2 DPNSS DPNSS DPNSS DPNSS DPNSS DPNSS BRI trunk ETSI 403 ETSI 403 ETSI 403 ETSI 403 ITU T ETSI 403 protocol ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG variants BRI S loop ETSI 102 ETSI 102 ETSI 102 ETSI 102 ETSI 102 ETSI 102 protocol variant BTNR191 PRI trunk ETSI 403 ETSI 403 ETSI 403 ETSI 403 ITU T ETSI 403 protocol ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG MCDN ETSI QSIG variants MCDN MCDN MCDN MCDN MCDN Global analog GATv1 N A N A N A GATv1 GATv1 trunk versions GATv2 GATv2 GATv2 Telephony Conference No No No No No Yes feature settings tone supported Held line Off Off Off Off Off Immediate reminder Delay ring After 4 rings After 4 rings After 4 After 4 rings After 4 rings After 4 rings transfer rings Transfer After 4 rings After 4 rings After 4 After 4 rings After 4 rings After 4 rings callback rings timeout Network 30 30 30 30 N A 30 callback Host delay ms 1000 1000 1000 1000 1000 1000 Link time ms 1600 N A 600 N A 600 N A Target line if Prime PBX gt Busy Prime PBX gt Busy Prime PBX gt Busy busy setting DID gt Prime DID gt Prime DID gt Prime BRI ISDN Manual Auto Manual Auto Manual Auto
4. Configuring SNMP settings Configure SNMP settings to either enable or disable the SNMP agent security level and version Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the General tab It is normally selected by default 3 From the SNMP Settings area click Modify The Modify SNMP Settings dialog box appears Configure the attributes for Modify SNMP Settings Click OK Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 56 BCM 5 0 configuration with Business Element Manager End Variable definitions Variable Value Enable SNMP Agent Choose whether to enable or disable the SNMP agent by selecting or not selecting the check box Minimum required security Select the minimum required security for SNMP from the list Options are noAuthNoPriv or authNoPriv SNMP Version Support Select the SMNP version support from the list Options are V1 V2 V3 V3 V2 V1 Configuring the SNMP manager list Configure the SNMP manager list by specifying one or more manager IP address Prerequisites e Use the SNMP manager list to specify IP addresses that can connect to the SNMP agent Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the General tab It is normally selected by default 3 In th
5. Configuring the modem IP address specifications Use the following procedure to configure the IP address specifications for the modem Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Dial up resources configuration 103 Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces gt Dial out Interfaces tab Click the Modem interface to configure Click the IP Address Specifications tab The IP Address Specification panel appears 4 Configure the IP Address Parameters End Variable definitions Variable Value Local IP Address Specifications Remote Assigned When selected the BCM450 obtains it s IP address from the remote end Default enabled IP Address When the Remote Assigned parameter is disabled a static IP address must be configured in this parameter Remote IP Address Specifications Assign IP address to remote When selected BCM450 assigns the IP Address field of this section to the remote end of the connection IP Address The local IP address used on the BCM450 for the dial out connection Default 10 11 16 16 WAN Failover on BCM50 Attention WAN Failover applies only to BCM50 The Integrated Router monitors the status of the primary WAN link When the primary WAN link is detected to have failed the Integrated
6. Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 179 Table 10 Australia Brazil CALA Canada Caribbean and Denmark parameters Sheet 2 of 5 Sheet 2 of 5 Functionality Attribute Market profile Australia Bahrain Brazil CALA Canada Caribbean Denmark Protocols Digital ISDN ISDN ISDN ISDN ISDN ISDN ISDN trunking DASS2 DASS2 DASS2 DASS2 DASS2 protocols DPNSS DPNSS DPNSS DPNSS DPNSS BRI trunk ETSI 403 ETSI 403 ETSI 403 ETSI 403 NI 2 NI 2 ETSI 403 protocol ETSI QSIG ETSI ETSI ETSI ETSI QSIG variants QSIG QSIG QSIG BRI S loop ETSI 102 ETSI 102 ETSI 102 ETSI 102 NI 2 NI 2 ETSI 102 protocol variant PRI trunk ETSI 403 ETSI 403 ETSI 403 ETSI 403 NI 2 NI 2 ETSI 403 protocol ETSI QSIG ETSI ETSI ETSI DMS100 DMS100 ETSI QSIG variants MCDN QSIG QSIG QSIG DMS250 DMS250 MCDN MCDN MCDN MCDN 4ESS 4ESS MCDN MCDN Global GATv1 GATv2 GATv1 GATv1 GATv1 GATv1 N A analog trunk GATv2 GATv2 GATv2 GATv2 GATv2 versions Telephony Conference Yes No Yes Yes No Yes No feature tone settings supported Held line After 30 Off Off Off Off Off Off reminder seconds Delay ring After 15 After 4 After 4 After 4 After 4 After 4 After 4 rings transfer rings rings rings rings rings rings Transfer After 15 After 4 After 4 After 4 After 4 After 4 After 4 rings callback rings rings rings rings rings rings
7. of 2 Market profile Localized DIP Specifications Transmission sealed Standards used Terminal Nominal PCM Seng Input Network coding impedance Input scheme Impedance Australia Yes Australia TS 003 220 W 220 W A law 820 W II 820 W II TOES 120 nF 120 nF Bahrain No North American North N A 600 W 600 W A law Based A Law America Canada Yes North Refer to North 600 W 600 W mu law America America Specs Caribbean Yes North Refer to North 600 W 600 W mu law America America Specs Global No North American North N A 600 W 600 W A law based A law America Nortel Business Communications Manager 5 0 Configuration System Copyright 2009 Nortel Networks NN40170 501 02 04 Standard September 2009 206 Market profile attributes reference Table 19 Localization DIP switch settings specifications and transmission parameters Sheet 2 of 2 Market profile Localized DIP Specifications Transmission aSa Standards used Terminal Nominal PCM Seming Input Network coding impedance Input scheme Impedance Hong Kong No North American North N A 600 W 600 W mu law based mu law America Ireland No UK Based UK N A 370 W 620 300 W A Law W II 310 nF 1000 W Il 220 nF Mexico No North American North N A 600 W 600 W A law based A law America New Zealand No UK based telephony UK N A 370 W 620 300 W A law with Australian tones W II 310 nF
8. 1 Click Configuration gt Resources gt Dial Up Interfaces 2 On the Dial out Interfaces tab select the interface to disconnect 3 Click Disconnect A confirmation dialog box appears Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 95 4 Click Yes End ISDN channel parameters configuration This section provides information about configuring ISDN channel parameters ISDN channel parameters configuration navigation e Configuring parameters for an ISDN channel page 95 e Configuring the ISDN Link Parameters page 96 Configuring parameters for an ISDN channel Use the following procedure to configure the parameters for an ISDN channel Procedure steps Step Action Click Configuration gt Resources gt Dial Up Interfaces Click the ISDN interface to configure Select the Channel Characteristics tab Double click the field to modify a fF O N Make the necessary changes End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 96 Dial up resources configuration Variable definitions Variable Value Channel There are two ISDN channels available for dial out ISDN1 and ISDN2 These channels are assigned automatically lt read only gt
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10. Prerequisites e Download and install Business Element Manager For more information see Downloading and installing Business Element Manager page 29 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 system configuration preparation 31 Procedure steps Step Action 1 Launch Business Element Manager 2 From the Network menu click New Network Element gt Business Communications Manager In the IP Address box type the BCM system IP address In the User ID and Password boxes type the following information e User ID nnadmin e Password PlsChgMe Click OK From the Network Elements list select your BCM system IP address Ensure that the user name and password are entered on OO Oo Click Connect You are now connected to the BCM system End Viewing or modifying the Welcome panel The Welcome panel displays information for the current account logged on the system The administrator is prompted to change the password before any programming menus are accessible Figure 3 Initial Welcome panel Task Navigation Panel ee eo ae ee Administration Configuration hat x x You must change your password Password Change User ID Password EEE EEE EEE EEE EE EERE The initial Welcome panel displays e on the first login to the BCM by nnadmin Nortel Business Communi
11. lt 1 10 gt Default 3 Callback retry interval s Interval for successive connection attempts for dial out during callback lt 0 360 gt Default 60 seconds PPP Configuration These parameters are passed to PPP stack to manage the PPP connection Idle timeout s Idle time period after which PPP will terminate the PPP connection Default 1800 seconds Maximum receive unit The maximum size of the packets that can be received lt 128 1500 gt Default 500 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 108 Dial up resources configuration Variable Maximum Transmit Unit Authentication support Dial In Settings Assigned Lines Line Dial in Number Actions Add Delete Remote assigned First dial in IP Address Second dial in IP Address Assign IP address to remote Description The maximum size of the packets that will be sent lt 128 1500 gt Default 500 Supported PPP authentication PAP CHAP Default CHAP Assign a line for ISDN dial in This field is reserved for future use The Dial in number is not required 1 Click Add on Dial In Settings to add an assigned line 2 Enter the line number and press OK The line is added to the table 1 Click Delete on Dial In Settings to delete an entry 2 Click OK in the confirmation dialog box The line is deleted from t
12. Dial out Number Enter the primary phone number to use to make an ISDN connection If needed include area codes and all necessary digits to dial an external number The phone number must contain only numerical digits no alphabetical or other characters are allowed Default blank lt numeric string gt Alternate Number Enter the alternate phone number to use to make an ISDN connection If needed include area codes and all necessary digits to dial an external number The phone number must contain only numerical digits no alphabetical or other characters are allowed Default blank lt numeric string gt Line Type Select either 64K Digital or 56K Digital line BCM 5 0 ISDN supports two types of Unrestricted Digital Information UDI bit streams UDI and UDI 56 With UDI data is transmitted at 64kbps 64K Digital With UDI 56 a 1 bit is inserted in the eighth bit position of each B channel time slot while the other 7 bits form the 56kbps channel 56K Digital Default 64K Digital Negotiate Line Type Choose whether the system selects a line with a slower speed if unable to connect at the previously set speed Default enabled Configuring the ISDN Link Parameters Use the following procedure to configure ISDN link parameters Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces Click the ISDN interface to configure Click the Link Parameters tab The Link Parameters panel a
13. Figure 18 BCM450 analog terminal adapter testing procedures Correcting a man functioning ATAZ Correcting a no dial tone at the ATAZ Confirming correct ATAZ wining BCM450 analog terminal adapter testing navigation e Correcting a non functioning ATA2 for BCM450 page 146 e Correcting no dial tone at the ATA2 on BCM450 page 147 e Confirming correct ATA2 wiring for BCM450 page 147 Correcting a non functioning ATA2 for BCM450 Correct your ATA2 if it is not functioning properly Procedure steps Step Action 1 Check for a dial tone using an analog device 2 Check that AC power is connected to the ATA2 unit 3 Verify that the ATA2 is connected to a digital station port Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 analog terminal adapter testing 147 4 Provide sufficient startup time 30 60 sec 5 Plug an analog device into the phone port of the ATA2 and check for a dial tone End Correcting no dial tone at the ATA2 on BCM450 Correct your ATA2 if there is no dial tone Procedure steps Step Action 1 If you hear no dial tone replace a single line telephone for the data communication device 2 If you hear no dial tone at the ATA2 unit e Disconnect the line side of the ATA2 Connect a digital telephone to the ATA2 port e Check that the connection from the ATA2 to
14. Not Not supported supported SIN227 supported supported North America Supported Not Supported Not Yes Bellcore Supported Not Not 120 V supported supported supported supported Poland Supported Not Supported Not Yes ETSI Supported Not Not 110V supported supported supported supported United Kingdom Not Supported Supported Not Yes BT Supported Not Not supported supported SIN227 supported supported GASI parameters This section contains information for the onboard GASI interface Nortel Business Communications Manager 5 0 Configuration System NN40170 501 Copyright 2009 Nortel Networks September 2009 02 04 Standard Market profile attributes reference 209 GASI parameters GASI interfaces are not supported in the following market profiles Australia Bahrain Brazil CALA Denmark France Germany Holland Ireland Italy Mexico New Zealand Norway Poland PRC Spain Sweden Switzerland Taiwan UK Note that the GASI currently has not been localized for markets except North America The GASI will function in some profiles outside of North America however the interface will respond with North American characteristics Table 23 GASI parameters Sheet 1 of 2 Aspect Parameter Market Profile Canada Caribbean Global Hong Kong North America Market Localized Yes Yes No North No North Yes Support America
15. 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks BCM 5 0 music source configuration The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 The Music on Hold and Background Music features provide music to users For these features to function properly you must connect a music source to the BCM system and configure the music source If you choose Music Manager you must configure the play list which is the music available to the BcmAmp audio player Prerequisites for BCM 5 0 music source configuration e Launch Business Element Manager and connect to your BCM system For more information see Connecting to the BCM system page 30 BCM450 music source configuration procedures This task flow shows you the sequence of procedures you perform to configure the music source for your BCM system To link to any procedure go to BCM 5 0 music source configuration navigation page 123 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 122 BCM 5 0 music source configuration Figure 13 BCM450 music source configuration procedures Accessing the Music Configuring a Manager administration network device
16. 9 5 s off Hong Kong Silence Silence 1400 11 5 Continuous lreland 400 11 5 Continuous Silence 1400 11 5 Continuous Italy Silence Silence 425 12 Continuous Mexico 440 14 Cadenced _ Silence Silence by CoreTel New 400 11 5 Continuous Silence 1400 11 5 Continuous Zealand North 400 14 Cadenced _ Silence Silence America by CoreTel Norway 425 11 5 200 ms on Silence 1400 11 5 Continuous 600 ms off 200 ms on 10 s off Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 176 Market profile attributes reference Table 8 Hold Warble Intrusion Sheet 2 of 2 Market Hold Warble Intrusion profile Poland 425 17 5 Continuous Silence 1400 25 Continuous PRC Silence Silence 1400 11 5 Continuous Russia 425 10 Continuous Silence 425 10 Continuous South Africa 400 14 Continuous Silence Silence Spain Silence Silence 1400 25 Continuous Sweden Silence Silence 1400 25 0 35s on 15s off Switzerland Silence Silence 1400 25 Continuous Taiwan 440 14 Continuous Silence Silence United 400 11 5 Continuous Silence 1400 11 5 Continuous Kingdom Reorder 1 kHz Table 9 Reorder 1 kHz Sheet 1 of 3 Market profile Reorder 1 kHz Tones Hz Levelper Cadence Tones Hz Levelpe
17. Creating Telset user accounts 38 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 4 Contents BCM50 and BCM450 configuration with Element Manager 41 Entering the keycode 41 Configuring the IP address 42 Configuring the modem 43 Configuring the startup template for telephony services 43 Initializing voice mail 44 Entering a name for your system 44 Configuring the date and time settings 45 Configuring DHCP server settings 46 Configuring IP Phones 48 Configuring SNMP settings 50 Configuring the SNMP manager list 51 Deleting an SNMP manager 52 Configuring SNMP community strings 52 Deleting SNMP community strings 53 Configuring service access points 53 Deleting service access points 54 Configuring SNMP trap destinations 55 Viewing and modifying SNMP trap destinations 56 Deleting SNMP Trap Destinations 57 Creating user accounts 57 BCM50 and BCM450 configuration with Startup Profile 59 Setting the Excel macro security level 60 Customizing a Startup Profile for your system 60 Loading the Startup Profile data onto your BCM system 62 BCM50 and BCM450 internal resources configuration 63 Configuring IP trunks 63 Configuring IP sets and applications 64 BCM450 MBM and legacy Norstar configuration 67 Configuring main unit MBMs 68 Configuring legacy Norstar modules 69 Configuring expansion unit MBMs 71 Dec
18. PSTN standards and pulse dialing parameters Sheet 1 of 5 Market profile Australia Bahrain Localized Yes Yes Differences between GATI G4x16 G8x16 New GATM4 8 and Legacy GATM4 8 None Legacy GATM4 8 NOT supported will not function PSTN Standards Specifications Referenced Pulse Dialing ms 1 AS ACIF S003 2005 2nd Edition Customer Access Equipment for Connection to a Telecommunications Network 2 AS ACIF S002 2001 Analogue interworking and non interference requirements for Customer Equipment for connection to the Public Switched Telephone Network 1 Bahrain PSTN Specification 2 Si3050 Global Voice Data Direct Access Arrangement Specification 3 AN84 Digital Hybrid with the Si305X DAAS Specification 4 ETSI ETS 300 659 1 Public Switched Telephone Network PSTN Subscriber line protocol over the local loop for display and related services Part 1 On hook data transmission Break time 66 Make time 34 Interdigit time 860 700 Brazil Yes DTMF CLID NOT supported on GATI or Legacy GATM4 8 1 Identification of the Calling Party for SPC With DTMF 220 250 713 2 Si3050 Global Voice Data Direct Access Arrangement Specification 34 800 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 198
19. gt Resources gt Dial Up Interfaces On the Dial out Interfaces tab select the interface to connect 1 2 3 Select the Enable check box 4 In the IP Address Specification tab specify the remote IP address to which to connect 5 In the top panel click Connect End Disconnecting a modem interface Use the following procedure to disconnect a modem interface Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces On the Dial out Interfaces tab select the interface to disconnect Click Disconnect A confirmation dialog box will appear 4 Click Yes End Modem dial out link parameters configuration This section provides information about configuring dial out parameters for modem links Modem dial out link parameters configuration navigation e Configuring modem link parameters page 100 e Configuring the modem IP address specifications page 102 Configuring modem link parameters Use the following procedure to configure the link parameters for the modem Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 101 Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces 2 Click the Modem interface to configure 3 Click the Link Parameters tab The Link Parameters panel
20. 0 system see the Keycode Installation Guide Prerequisites to BCM 5 0 configuration with Telset Administration e Connect a digital telephone with a two line display to your BCM system e For information about using Telset Administration to set parameters see the Telset Administration Guide NN40170 604 BCM450 configuration with Telset Administration procedures This task flow shows you the sequence of procedures you perform to configure the initial parameters of your BCM system through Telset Administration To link to any procedure go to BCM 5 0 configuration with Telset Administration navigation page 40 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 40 BCM 5 0 configuration with Telset Administration Figure 6 BCM450 configuration with Telset Administration procedures Configuring the IP address Configuring the modem Selecting the region Selecting the telephony startup template and start DN Creating telset user accounts BCM 5 0 configuration with Telset Administration navigation e Configuring the IP address page 41 e Configuring the modem page 41 e Selecting the region page 42 e Selecting the telephony startup template and start DN page 42 e Initializing voice mail page 42 e Creating Telset user accounts page 43 Nortel Business Communications Manager 5 0 Configuration System
21. 00 Start 12 00 Start 12 00 Start 00 00 End 13 00 End 13 00 End 13 00 End 13 00 End 13 00 End 00 00 Service modes Ringing service Manual Off Manual Off Manual Off mode Ringing service Yes Yes Yes Yes Yes Yes trunk ans Restriction Off Off Off Off Off Off service mode Restriction N A N A 999 N A N A 112 global overrides 112 990 Restriction filter N A 0 0 0800 1 0 N A N A 01 1 1800 1 1800 1866 1866 1877 1877 1888 1888 911 911 911 911 411 976 411 976 1976 1976 1 976 1 976 1900 1900 1 900 1 900 5551212 5551212 Restriction filter N A N A 010 1 00 N A N A N A 05 Restriction filter N A N A T N A N A N A 06 Routing service Off Off Off Off Off Off mode Routing service No No No No No No overflow Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Market profile attributes reference 189 Table 12 Italy Mexico New Zealand North America Norway and Poland Sheet 4 of 4 Sheet 4 of 4 Functionality Attribute Market profile Italy Mexico New North Norway Poland Zealand America Public DN Public DN Default 25 Default 7 Default 8 Default 7 Default 25 Default 7 lengths 0 11 0 11 0 11 00 12 00 17 00 12 01 17 1 3 01 17 011 18 118 6 9 3 011
22. 0201 10 02010 9 07 10 071 11 0718 10 072 11 077 11 09 11 1 3 Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 196 Market profile attributes reference Table 14 PRC Spain Sweden Switzerland Taiwan and United Kingdom parameters Sheet 4 of A Sheet 4 of 4 Functionality Attribute Market profile PRC Spain Sweden Switzerland Taiwan United Kingdom Public OLI Unknown Variable Variable Variable Variable Variable Variable number length Local number Variable Variable Variable Variable Variable Variable length National Variable Variable Variable Variable Variable Variable number length Set capabilities Handsfree Auto Auto Auto Auto Auto None Pickup group None None None None None None Allow redirect Disabled Disabled Disabled Disabled Disabled Disabled Call forward Disabled Disabled 4 Disabled Disabled 4 Disabled Disabled 4 delay 4 4 4 Note The field for number of rings is hidden in default mode disabled When you enter a value for call forward delay the field for number of rings becomes visible with the given default value Dial tone detection Enabled Enabled Enabled Enabled Enabled Enabled Set preferences Language English EuroSpanish Swedish German English UK English fir
23. 1 S_Africa_Specs pdf 2 ICASA TE 010 doc 3 si3050 pdf 4JAN84 Digital Hybrid with the Si305x DAAs pdf 40 33 40 Spain Yes Legacy GATM4 8 not supported 1 M1_Analogue_Trunk_Card_Sp ain pdf 2 Public Switched Telephone Network Analogue Line interface specification Interfaz_de_telefonica_de_Espa _a v5_Eng doc 3 si3050 pdf 4JAN84 Digital Hybrid with the Si305x DAAs pdf 600 950 200 Taiwan Yes None 1 Technical Specifications for Terminal Equipment for Connection to Public Switched Telephone Network PSTNO1 September 27 2001 66 33 800 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Interdigit Market profile attributes reference 201 Table 15 Localization PSTN standards and pulse dialing parameters Sheet 5 of 5 Market profile Localized Differences PSTN Standards Specifications Pulse Dialing ms between GATI Referenced G4x16 G8x16 New GATM4 8 and Legacy GATM4 8 Break Make Interdigit time time time United Yes None 1 BT Public Switched Telephone 66 34 740 Kingdom Network PSTN SIN352 2 BT Public Switched Telephone Network PSTN SIN227 AC7 3 BT Public Switched Telephone Network PSTN SIN242 4 AN84 Digital Hybrid with the Si3050 DAA 5 Si3050 Si3019 Global Voice Data Di
24. 1000 W II 220 nF North America Yes North EIA TIA 464A 600 W 600 W mu law America 65 03 Parti 7512 1 T512 2 Poland Yes Poland 1 Polish 600 W 600 W A law ASS_1_vi doc 2 Technical Requirements for Private Automatic Branch Exchanges Reference Analog interfaces11 doc United Yes UK BS 6450 Part 4 370 W 300 W A law Kingdom 620 WI 1000 W Il BTM 1080 310 nF 220 nF EN 41003 AnnexD BS 6305 BTNR 315 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 Copyright 2009 Nortel Networks 02 04 Standard September 2009 Market profile attributes reference 207 Loop interface and call supervision parameters Table 20 Loop interface and call supervision parameters Market profile Loop interface Call supervision Ringing Ringing Loop Loop Min Min Min max Min Disconnect frequency amplitude Current current seize answer recall clear Super Hz Vrms Detect limit duration duration duration duration vision Thres mA ms ms ms ms OSI Time hold ms mA Australia 25 65 18 32 200 50 30 150 1500 800 Bahrain 20 65 18 32 150 25 250 1100 1400 850 Canada 20 65 18 32 150 25 250 1100 1400 850 Caribbean 20 65 18 32 150 25 250 1100 1400 850 Global 20 65 18 32 150 25 250 1100 1400 850 Hong Kong 20 65 18 32 150 25 250 1100 1400 850 Ireland 25 65 18 32 200 50 15 150 1500 850 Mexico 20 65 18 32
25. 13 00 End 13 00 End 13 00 Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Market profile attributes reference 195 Table 14 PRC Spain Sweden Switzerland Taiwan and United Kingdom parameters Sheet 3 of 4 Sheet 3 of 4 Functionality Attribute Market profile PRC Spain Sweden Switzerland Taiwan United Kingdom Service modes Ringing service Off Manual Off Manual Off Manual mode Ringing service Yes Yes Yes Yes Yes Yes trunk ans Restriction Off Off Off Off Off Off service mode Restriction N A N A N A N A N A 999 global 112 overrides Restriction filter 110 1 1800 N A N A N A 0 1 1800 0 0800 1 01 1866 1877 1866 1877 1888 1888 911 911 911 911 411 976 411 976 1976 1976 1 976 1 976 1900 1900 1 900 1 900 5551212 5551212 Restriction filter N A N A N A N A N A 010 1 00 05 Restriction filter N A N A N A N A N A 06 Routing service Off Off Off Off Off Off mode Routing service No No No No No No overflow Public DN Public DN Default 7 Default 25 Default 11 Default 25 Default 7 Default 8 lengths 0 11 00 17 0 11 0 11 00 12 01 10 00 12 00 17 1 3 01 17 02 10 01 17 118 6 9 3 011 18 020 9 011 18 1 11 0200 10 1 11 411 3 02000 7 411 3 911 3 020000 10 911 3
26. 200 ms on N A 200 ms off PRC 450 11 5 700 ms on N A 700 ms off Russia Silence N A South Africa 400 21 250ms on N A 250ms off Spain 425 11 5 200 ms on N A 200 ms off 200 ms on 200 ms off 200 ms on 600 ms off Sweden 425 11 5 250 ms on N A 750 ms off Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 178 Market profile attributes reference Table 9 Reorder 1 kHz Sheet 3 of 3 Market profile Reorder 1 kHz Tones Hz Levelper Cadence Tones Hz Levelper Cadence Tone Tone dBm0 dBm0 Switzerland 425 11 5 200 ms on N A 200 ms off Taiwan 480 620 21 300 ms on N A 800 ms off United Kingdom 400 11 5 400 ms on N A Silence 350 ms off 17 5 225 ms on Silence 525 ms off Core parameters for market profiles The core parameters for the available market profiles are provided in the following tables Australia Brazil CALA Canada Caribbean and Denmark parameters Table 10 Australia Brazil CALA Canada Caribbean and Denmark parameters Sheet 1 of 5 Sheet 1 of 5 Functionality Attribute Market profile Australia Bahrain Brazil CALA Canada Caribbean Denmark Access codes Direct dial 9 0 9 0 0 0 0 digit Dest code 0 9 0 9 9 0 9 for default route Nortel Business Communications Manager 5 0
27. 2009 Copyright 2009 Nortel Networks 42 BCM 5 0 configuration with Telset Administration Prerequisites e For more information about modem configuration see Configuration Telephony NN40170 502 Procedure steps Step Action 1 Select Feature 9 8 from a two line display telephone 2 Enter the following user ID and password e User ID SETNNA e Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively Press OK Press NEXT to scroll through the menu and select Modem Press OK The display screen shows whether the modem is enabled or disabled If the modem is disabled press ENL to enable the modem If the modem is enabled press DIS to disable the modem End Selecting the region Set the Region using Feature PROFILE from a two line display telephone For more information about using Telset Administration to set parameters see the Telset Administration Guide NN40170 604 Selecting the telephony startup template and start DN Set the DID or PBX template and Start DN using Feature STARTUP from a two line display telephone This is available for only 15 minutes after the system starts For more information about using Telset Administration to set parameters see the Telset Administration Guide NN40170 604 Initializing voice mail Initialize your voice mail system using Feature 983 from a two line display telephone Nortel Business Commun
28. 27 27 27 27 Level A dBm MWI High Voltage HV Supported Supported Supported Supported Supported 95V 95V 95V 95V 95V Line Reversal Not Not Not Not Supported Not Supported LR Supported Supported Supported Tone Supported Supported Supported Supported Supported Class MWI Not Not Not Not Supported Not Supported Supported Supported Supported On hook FSK Support Yes Bellcore Yes Yes Bellcore Yes Bellcore Yes Bellcore Caller ID Bellcore Disconnect OSI Supported Supported Supported Supported Supported Supervision Busy Tone Not Not Not Not Supported Not Supported Supported Supported Supported Line Reversal Not Not Not Not Supported Not Supported Supported Supported Supported Specifications Standards used Referto North Refer to N A N A EIA TIA 464A America North CS 03 Part Specs America Specs T512 1 T512 2 ATA2 parameters This section contains information for the ATA2 device The ATA2 is either DR6 or DR7 mode The mode is determined by the region in which you are located and is not a modifiable user preference Refer to the following tables for a list of parameters in each mode Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Market profile attributes reference 211 ATA2 DR6 Table 24 ATA2 DR6 Market Support Transmission Loop Interface Call Supervision a
29. 5 0 Copyright 2009 Nortel Networks BCM 5 0 configuration with Startup Profile The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 An experienced administrator uses the Startup Profile tool to customize a template with common BCM system parameters The administrator uses this template to configure a single system or multiple systems Prerequisites for BCM 5 0 configuration with Startup Profile e The Startup Profile works only on a BCM system with no keycodes loaded After the keycodes are loaded the Startup Profile does not work This condition prevents unintentional overwriting of the parameters of a configured system e You require a computer with a USB port and Microsoft Excel 2000 or newer e You require a portable USB storage device compatible with USB 1 1 or USB 2 0 formatted for FAT32 e Loading the Startup Profile adds approximately 5 minutes to the time for the BCM system to boot After you successfully apply the Startup Profile the BCM system automatically reboots to complete the BCM system configuration After the BCM system reboots the Startup Profile is fully loaded e Make sure you download and install the correct profile template for the BCM50 platform and the BCM450 platform BCM450 configuration with Startup Profile procedures This task flow shows you the sequence of procedures you perform to configure the basic parameters using the Startup Pr
30. 5 0 system provides default values for your MBM For more information see BCM450 MBM and legacy Norstar configuration page 75 Trunk configuration Configure the trunk module parameters to define the line properties for your BCM 5 0 system For more information see IP trunk module configuration page 16 and BCM450 MBM and legacy Norstar configuration page 75 Music source configuration The Music on Hold and Background Music features provide music to users For these features to function properly you must connect a music source to the BCM 5 0 system and configure the music source For more information see BCM 5 0 music source configuration page 121 Configuration testing Perform basic testing and troubleshooting on BCM main unit expansion units media bay modules MBM and analog terminal adapter ATA For more information see Basic configuration testing page 129 BCM 5 0 main unit testing page 133 BCM 5 0 expansion unit testing page 137 BCM 5 0 media bay modules testing page 141 and BCM 5 0 analog terminal adapter testing page 145 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks New in this release 9 Dynamic device configuration for BCM450 Attention Dynamic device configuration is supported only on BCM450 and not on BCM50 With dynamic device configuration DN and line number allocation and as
31. 7 16 12 Saudi Arabia YES Arabic NO 7 16 8 Singapore YES United NO 8 16 8 Kingdom English Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 216 Market profile attributes reference Table 27 Voicemail parameters by country Sheet 3 of 3 Market Country Alternate Default Enable Local Maximum National Login QZ Language _ Touch Number CLID Number Mailbox Mapping Tone Gate Length Display Length Key South Africa YES United NO 7 16 12 Kingdom English South Korea YES Korean NO 16 10 Spain 8 YES Euro NO 7 7 11 Spanish Sweden 8 YES Swedish NO 8 8 11 Switzerland 8 YES German NO 7 7 11 Taiwan ii NO Mandarin NO 7 7 12 Thailand is YES Thai NO 7 16 10 UK 8 YES United YES 11 9 11 Kingdom English United Arab YES Arabic NO 6 16 8 Emirate Uruguay 8 YES Spanish NO 16 10 Venezuela 8 YES Spanish NO 16 9 ISDN line services The following table shows the ISDN private network services that are supported by BCM 5 0 The table shows the network based ISDN supplementary services and the features available for each Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 Table 28 ISDN line services Market profile attributes reference 217
32. 976 1976 1976 1976 on 1976 1976 vee 1 976 1 976 kkk KKK 1 976 1 976 1 976 1900 1900 1900 1 900 1900 1900 4 990 1 900 5551212 1900 1300 5551212 5551212 5551212 5551212 Restriction 00 1 13 N A N A N A N A N A N A filter 05 11 1800 Restriction N A N A N A N A N A N A filter 06 Routing Off Off Off Off Off Off Off service mode Routing No No No No No No No service overflow Public DN Public DN Default 7 Default 7 Default 7 Default 7 Default 7 Default 7 Default 8 lengths 0 11 0 11 0 11 0 11 0 11 00 17 1 3 00 12 00 12 00 12 00 12 00 12 16 5 17 4 01 17 01 17 01 17 01 17 01 17 18 4 011 18 011 18 011 18 011 18 011 18 161 4 11 a 11 10 411 3 411 3 411 3 411 3 411 3 911 3 911 3 911 3 911 3 911 3 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 182 Market profile attributes reference Table 10 Australia Brazil CALA Canada Caribbean and Denmark parameters Sheet 5 of 5 Sheet 5 of 5 Functionality Attribute Market profile Australia Bahrain Brazil CALA Canada Caribbean Denmark Public OLI Unknown N A Variable Variable Variable N A N A Variable number length Local 8 Variable Variable Variable 7 7 Variable number length National
33. Additional configuration options specify whether or not target lines are desired for the DNs and if so a starting public DN and starting private DN can be assigned to target lines An available target line is one that is currently unassigned to any DN even a Hunt Group DN and has no programmed private or public receive digits assigned to it Target line numbers may or may not be consecutive Conflicts of public or private line DNs where the DN is used elsewhere results in a failure of the public or private DN assignment to the set in question but does not cause the entire request to fail The sets are configured but not all are successfully assigned public or private target line numbers if resource limitations prevent it Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 18 Fundamentals Once a target line is configured with public or private numbers deconfiguring DNs that have appearances of those target lines does not remove the public or private numbers from those target lines The DNs assigned to IP sets or applications do not need to be consecutive If the relevant pool DNs are renumbered or changed so the consecutive DNs do not exist then the IP sets or applications have non consecutive DNs For this reason the low and high values for IP sets and applications represent the lowest and highest DN value currently in the resp
34. Answer Mode Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 194 Market profile attributes reference Table 14 PRC Spain Sweden Switzerland Taiwan and United Kingdom parameters Sheet 2 of A Sheet 2 of 4 Functionality Attribute Market profile PRC Spain Sweden Switzerland Taiwan United Kingdom System settings Companding A law A law A law A law mu law A law law DTI carrier type E1 E1 E1 E1 Ti E1 Number of 1 2 1 2 1 2 rings in a cycle M7000 set Yes Yes Yes Yes Yes Yes supported Hunt groups Mode Broadcast Sequential Broadcast Sequential Broadcast Sequential Default delay 4 ring 4 ring cycles 4 ring 4 ring cycles 4 ring 4 ring cycles cycles cycles cycles Queue timeout 60 sec 60 sec 60 sec 60 sec 60 sec 60 sec If busy Busy tone Busy tone Busy tone Busy tone Busy tone Busy tone Service times Night Start 23 00 Start 23 00 Start 23 00 Start 23 00 Start 23 00 Start 23 00 End 07 00 End 07 00 End 07 00 End 07 00 End 07 00 End 07 00 Evening Start 17 00 Start 17 00 Start 17 00 Start 17 00 Start 17 00 Start 17 00 End 23 00 End 23 00 End 23 00 End 23 00 End 23 00 End 23 00 Lunch Start 12 00 Start 12 00 Start 12 00 Start 12 00 Start 12 00 Start 12 00 End 13 00 End 13 00 End 13 00 End
35. BCM 5 0 Use the following test to ensure the BCM expansion unit is operating properly Procedure steps Step Action 1 Make sure that the BCM system is fully booted 2 Check the power and status LEDs on the MBMs that are inserted in the expansion unit Both LEDs must be solid green If either LED is not solid green a problem exists with the MBM or the expansion unit 3 If the expansion unit has an MBM that supports extensions go to an extension that is connected to the MBM Check for a dial tone Use this extension to make a call to another extension on the system If the expansion unit has an MBM that supports lines go to an extension that accesses to one of the lines on the MBM Select the line or line pool to which the line belongs Check for a dial tone Make a call using the line or line pool End Troubleshooting the expansion cabinet for BCM450 Troubleshoot the BCM450 expansion cabinet if the expansion unit is not functioning properly Prerequisites e Test the BCM450 expansion cabinet for proper functionality For more information see Testing the expansion unit or expansion cabinet for BCM 5 0 page 138 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 expansion unit testing 139 Procedure steps Step Action 1 Check that the expansion port is connected to the proper conne
36. BCM 5 0 main unit testing The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Use the procedures in this section to test and troubleshoot the functionality of your BCM main unit BCM450 main unit testing procedures This task flow shows you the sequence of procedures you perform to test the BCM main unit To link to any procedure go to BCM 5 0 main unit testing navigation page 134 Figure 15 BCM450 main unit testing procedures Testing the main nat Troubleshooting the main unit Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 134 BCM 5 0 main unit testing BCM 5 0 main unit testing navigation e Testing the main unit page 134 e Troubleshooting the main unit page 134 Testing the main unit If you have the digital station MBM installed in the main unit use the following test to ensure the BCM main unit is operating properly Attention As BCM50 does not have MBM in the core system it should be added to BCM50 with keycode enabled expansion cabinet Procedure steps Step Action 1 Go to an extension that is connected to a digital station MBM on the main unit Check for a dial tone Use this extension to make a call to another extension on the system If this system has an expansion unit with a media bay module MBM that supports extensio
37. Call Supervision and Dial Pulse parameters Sheet 2 of 2 Market profile Market Transmission Loop Call Supervision Dial Pulse EEE Nese ates Duration ms Dial Duration ms Localized Terminal Input Ringing Min Max Min a Min Min Impedance Frequency Recall Clear ue Max Max Hz Break Make Taiwan No North 600 W 20 290 1500 N 20 130 15 130 American 1010 Based mu Law United Kingdom Yes 300 W 25 10 150 310 N 20 125 10 230 1000 W II 220 nF ATA2 DR7 Table 25 ATA2 DR7 Market Support Transmission and Loop Interface parameters Sheet 1 of 2 Market Market Transmission Loop Interface profile Support Localized Terminal PCM Ringing Ringing Loop Loop Input Coding Frequency Amplitude Current Current Impedance Scheme Hz Vrms Detect Limit Threshold mA mA Brazil Yes 900 W A Law 25 75 18 85 CALA Yes 900 W A Law 25 75 18 85 Denmark Yes 300 W A Law 25 75 12 85 1000 W II 220 nF France Yes 210 W A Law 25 75 6 65 1020 WII 140 nF Germany Yes 220 W A Law 25 75 6 55 820 W Il 110 nF Holland Yes 300 W A Law 25 75 12 55 1000 W II 220 nF Italy Yes 180W A Law 25 75 6 23 620 W II 62 nF Norway Yes 120 W A Law 25 75 12 85 840 W Il 110 nF Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 September 2009 02 04 Sta
38. End 07 00 23 00 End 07 00 End 07 00 End 07 00 End 07 00 End 07 00 Evening Start 00 00 Start Start Start 17 00 Start Start 17 00 Start 17 00 End 00 00 17 00 17 00 End 23 00 17 00 End 23 00 End 23 00 End 23 00 End 23 00 End 23 00 Lunch Start 00 00 Start Start Start 12 00 Start Start 12 00 Start 12 00 End 00 00 12 00 12 00 End 13 00 12 00 End 13 00 End 13 00 End 13 00 End 13 00 End 13 00 Nortel Business Communications Manager 5 0 Configuration System Copyright 2009 Nortel Networks NN40170 501 02 04 Standard September 2009 Market profile attributes reference 181 Table 10 Australia Brazil CALA Canada Caribbean and Denmark parameters Sheet 4 of 5 Sheet 4 of 5 Functionality Attribute Market profile Australia Bahrain Brazil CALA Canada Caribbean Denmark Service Ringing Off Off Off Off Off Off Off modes service mode Ringing Yes Yes Yes Yes Yes Yes Yes service trunk ans Restriction Off Off Off Off Off Off Off service mode Restriction 000 N A 190 N A N A N A N A global 131440 overrides Restriction 0 013 0 0 0 0 0 N A filter 01 1 13 1800 1 1800 1 1800 1 1800 1 1800 1 1800 1866 1866 1866 1966 1866 1877 1877 1877 1877 1877 1888 1888 1888 1888 1888 i 911 911 911 911 911 911 411 976 911 911 911 911 411 976 411 976 411 976 411
39. Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 system configuration preparation 27 BCM 5 0 system configuration preparation navigation e Connecting to the BCM system through the OAM port page 27 e Accessing the BCM Web page page 28 e Downloading and installing Business Element Manager page 29 e Downloading the Startup Profile template page 29 e Downloading the factory default programming record page 30 e Connecting to the BCM system page 30 e Viewing or modifying the Welcome panel page 31 e Saving the programming record page 34 Connecting to the BCM system through the OAM port If you must change the BCM IP address due to a conflict with your network you can connect to the BCM system through the OAM port Prerequisites e Before using the default address on your network check with your system administrator lf this address conflicts with the LAN settings you can cause network damage if you connect to the network without changing the IP address e Obtain a standard Ethernet cable Procedure steps Step Action 1 Connect one end of the Ethernet cable to the OAM port on the main unit 2 Connect the other end of the Ethernet cable to the Ethernet port on your computer The DHCP enabled computer is assigned IP address 10 10 11 2 255 255 255 252 End Connecting to the BCM system through the LAN port Co
40. Market profile attributes reference Table 15 Localization PSTN standards and pulse dialing parameters Sheet 2 of 5 Market profile Localized Differences between GATI G4x16 G8x16 New GATM4 8 and Legacy GATM4 8 PSTN Standards Specifications Referenced Pulse Dialing ms Break time Make time Interdigit time CALA No North American based A law None N A 60 40 700 Canada Yes None N A 60 40 700 Caribbean Yes None N A 60 40 700 Global No North American based A Law None N A 60 40 700 Hong Kong Yes Line Reversal NOT supported on Legacy GATM4 8 1 General Technical Characteristics of Fixed Telecommunications Networks in Hong Kong HKTA 2201 Issue 4 April 2003 2 Network Connection Specification for Connection of Customer Premises Equipment CPE to Direct Dial In DDI Line of the Public Switched Telephone Network PSTN in Hong Kong HKTA 2013 Issue 3 February 2003 3 Si3050 Global Voice Data Direct Access Arrangement Specification 4 AN84 Digital Hybrid with the Si305X DAAS Specification 66 33 600 Ireland Yes Legacy GATM4 8 NOT supported will not function 1 Eircom PSTN Interface Specification Eircom document reference R452 NPDOO Revision 1 1 21 7 2000 2 Si3050 Global Voice Data Direct Access Arrangement Specification 3 ETSI ETS 300 659 1 Public
41. N A 010 1 00 05 Restriction filter N A N A N A N A N A E 06 Routing service Off Off Off Off Off Off mode Routing service No No No No No No overflow Public DN Public DN Default 25 Default 25 Default 7 Default 7 Default 7 Default 8 lengths 0 11 0 11 0 11 00 12 00 12 00 17 01 17 01 17 1 3 011 18 011 18 118 6 9 3 1 11 1 11 411 3 411 3 911 3 911 3 Public OLI Unknown Variable Variable Variable Variable Variable Variable number length Local number Variable Variable Variable Variable Variable Variable length National Variable Variable Variable Variable Variable Variable number length Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 186 Market profile attributes reference Table 11 France Germany Global Holland Hong Kong and Ireland parameters Sheet 4 of 4 Sheet 4 of 4 Functionality Attribute Market profile France Germany Global Holland Hong Ireland Kong Set capabilities Handsfree Auto Auto Auto Auto Auto None Pickup group None None None None None None Allow redirect Disabled Disabled Disabled Disabled Disabled Disabled Call forward Disabled Disabled Disabled Disabled 4 Disabled Disabled delay 4 4 4 4 4 Note The field for number of rings is hidden in default mode disabled When you enter a
42. NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 24 System configuration Figure 1 System configuration tasks BCM 5 0 system configuration preparation BCM50 music source configuration BCM 5 0 internal BCM50 trunk resources module configuration configuration BCM 5 0 MBM and Norstar configuration System configuration navigation BCM 5 0 system configuration preparation page 25 Basic parameters configuration page 37 BCM 5 0 internal resources configuration page 71 BCM450 MBM and legacy Norstar configuration page 75 BCM 5 0 trunk module configuration page 85 BCM 5 0 scheduled services page 115 BCM 5 0 music source configuration page 121 Basic configuration testing page 129 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 system configuration preparation The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 To configure your BCM 5 0 system most efficiently you can download and install Business Element Manager on your computer You can download the Startup Profile template if you want to use it to set the basic parameters for your BCM 5 0 system A programming record template that provides the default parameters is also available for download Prerequisites to BCM 5 0 system configuration preparation
43. NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Telset Administration 41 Configuring the IP address Configure the BCM IP address for full network connectivity Prerequisites You must enter the keycode for your BCM 5 0 system to access the features For more detailed information about retrieving and entering the keycode for your system see the Keycode Installation Guide NN40010 301 Procedure steps Step Action 1 Select Feature 9 8 from a two line display telephone 2 Enter the following user ID and password e User ID SETNNA e Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively 3 Press OK 4 Press NEXT to scroll through the menu and select IP Address 5 Press OK 6 Press CHNGE to modify the IP settings The display screen shows whether DHCP is enabled or disabled 7 Press DIS to disable DHCP or ENL to enable DHCP The system must reboot to enable DHCP 8 Press IP to modify the following IP settings e IP Address e Subnet Mask e Default Gateway These settings have no effect if the DHCP is disabled 9 Press Back and select System Restart to reboot the system End Configuring the modem Configure the BCM system modem to provide connection to the system through the modem Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September
44. Nortel Networks 114 Dial up resources configuration 9 In the Access Settings subpanel select the account with remote access privileges from the User Name drop down menu End Static routes for dial out configuration Static routes must be configured for Automatic Dial out Interfaces These can be programmed in Business Element Manager For more information see the Nortel Business Communications Manager 5 0 Configuration Telephony Guide NN40170 502 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 scheduled services The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Use scheduled services to control how calls are answered in off hours Ringing Groups how calls are routed at various times of the day and how restrictions are applied on lines and telephones at specific times of the day Prerequisites to BCM 5 0 scheduled services e Launch Business Element Manager and connect to your BCM system For more information see Connecting to the BCM system page 30 e You can access scheduled services through Telset Administration using CONFIG gt Services BCM450 scheduled services procedures This task flow shows you the sequence of procedures you perform to schedule BCM services To link to any procedure go to BCM 5 0 scheduled services navigat
45. Provide sufficient startup time 30 60 sec oa fF O N Plug an analog device into the phone port of the ATA2 and check for a dial tone End Correcting no dial tone at the ATA2 on BCM50 Correct your ATA2 if there is no dial tone Procedure steps Step Action 1 If you hear no dial tone replace a single line telephone for the data communication device 2 If you hear no dial tone at the ATA2 unit e Disconnect the line side of the ATA2 Connect a digital telephone to the ATA2 port e Check that the connection from the ATA2 to the BCM50 hardware works correctly Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 analog terminal adapter testing 149 End Confirming correct ATA2 wiring for BCM50 Use an analog phone to test the ATA2 connections Procedure steps Step Action Use an analog phone to test the ATA2 Check the following connections e ATA2 to the terminal The resistance must be 200 ohms or less for data applications and 1300 ohms or less for voice applications e BCM50 hardware to ATA2 The wiring must be equivalent to 800 m of 0 5 mm wire 2600 ft of 24 AWG or less Do not use bridge taps and loading coils between the BCM50 hardware and ATA2 End Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configurat
46. Router will route the traffic to the WAN Failover dial up interface if one is configured Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 104 Dial up resources configuration CAUTION Router Settings The following settings must be configured on the router for WAN failover to function Port Speed 115200 Enable Dial Back Up check box selected Do not change any other Basic or Advanced router settings Attention The WAN failover feature operates only on BCM50a BCM50e BCM50ba or BCM50be Release 2 Procedure steps Step Action 1 Create and enable a modem interface 2 Click Configuration gt Resources gt Dial Up Interfaces gt Global Settings 3 From the Failover interface drop down list select the interface to configure as a WAN backup End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 105 Procedure steps Step Action 1 Create and enable an ISDN interface Click Configuration gt Resources gt Dial Up Interfaces gt Global Settings From the Failover interface drop down list select the interface to configure as a WAN backup 4 Click Add on the ISDN Dial Out Line Pool Access subpanel The Add Line Pool dialog b
47. Switched Telephone Network PSTN Subscriber line protocol over the local loop for display and related services Part 1 On hook data transmission 66 34 1000 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 199 Table 15 Localization PSTN standards and pulse dialing parameters Sheet 3 of 5 Market profile Localized Differences between GATI G4x16 G8x16 New GATM4 8 and Legacy GATM4 8 PSTN Standards Specifications Referenced Pulse Dialing ms Break time Make time Interdigit time Mexico Yes None 1 Mexico general Specification June 9 1993 60 40 700 New Zealand No UK based telephony with Australian tones None 1 PABX External Port Interface Requirements PTC 107 1989 ISSUE 1 2 Specification PTC 200 Requirements for Connection of Customer Equipment to Analogue Lines 3 PTC220 Requirements for Private Voice Networks connected to the PSTN ISDN DRAFT FOR COMMENT 12 February 2003 4 The document TNA 102 June 1996 5 The document TNA102 Amendment to Section 10 and new Section 12 pdf 66 34 740 North America Yes None 1 TIA EIA 716 Telecommunications Telephone Terminal Equipment Type 1 Caller Identity Equipment Performanc
48. The maximum amount of disk space available for Music Manager audio files is 1 GB Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 22 Fundamentals e To ensure there is sufficient disk space for CallPilot Music Manager Administration prevents you from uploading files if there is less than 1 GB of free disk space on the BCM 5 0 system To minimize the time required to upload audio files record the audio files as a single channel mono using 8 bit samples at a rate of 8 kHz Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks System configuration The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Configure your BCM 5 0 system to provide the required system functionality A BCM 5 0 system cannot function until it is configured Prerequisites to system configuration e Ensure your BCM 5 0 system is properly installed For more information about installing a BCM 5 0 system see Installation System NN40170 303 System configuration tasks This work flow shows you the sequence of tasks you perform to configure your BCM450 system To link to any tasks go to System configuration navigation page 24 Nortel Business Communications Manager 5 0 Configuration System
49. Use the following procedure to configure the ISDN dial out IP address Procedure steps Step Action 1 Select Configuration gt Resources gt Dial Up Interfaces 2 On the ISDN Dial In Parameters tab configure the parameters for ISDN dial in access Refer to the table below for information about each parameter End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 110 Dial up resources configuration Variable definitions Variable Description Local IP Address Specification Remote assigned When selected the BCM obtains its IP address from the remote end Default selected IP address When the Remote Assigned parameter is disabled a static IP address must be configured in this parameter Remote IP Address Specification Assign an IP address When selected BCM will assign the IP address in the IP Address field of this to remote section to the remote end of the connection Default cleared IP address The local IP address used on the BCM for the dial out connection Default 10 11 16 1 Automatic dial out interface configuration Use the following procedure to create an automatic dial out interface Management applications such as SNMP trap dial out Scheduled Log transfer Scheduled Backup and Scheduled CDR records transfer can use automatic dial out over an ISDN or Modem inter
50. a loss plan setting Framing ESF SF T1 PRI Select the framing format used by your T1 or PRI service provider Extended Superframe ESF or Superframe SF Contact your T1 or PRI service provider for the proper setting SF or Superframe is sometimes known as D4 Line coding B8ZS AMI Ti PRI Define the encoding signals on a T1 line Select the standard used by your T1 service provider Contact your T1 service provider for the proper setting Internal lt check box gt T1 PRI es Turn the internal T1 channel service unit CSU on or off CSU line 0 7 5 or 15 dB Ti PRI Build Set the gain level of the transmitted signal This setting appears only if the Internal CSU is Enabled DSX1 build 000 100 100 200 T1 PRI 200 300 300 400 400 500 500 600 or 600 700 feet Set the distance between BCM 5 0 and an external channel service unit This setting appears only if the Internal CSU is Disabled Contact your service provider for the proper settings CRC4 lt check box gt E1 PRI Ensure this is enabled or disabled to match the service provider Cyclic Redundancy Check CRC4 setting for the trunk Configuring digital and analog loop module parameters Module mode The mode for the type of line being supported DS CLID Global Legacy Disconnect Timer Enter the time delay for disconnect supervision for lines supplying supervised external lines This setting must match the CO setting Nortel Business Communicatio
51. appears 4 Configure the Modem Link Parameters End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 102 Dial up resources configuration Variable definitions Variable Value Dial Out Parameters Dial out number Hardware Compression PPP Settings Idle timeout Maximum receive unit Maximum transmission unit IP header compression Software compression Access Heading Authentication User name Telephone number to use to connect using the modem interface If needed area codes and all necessary digits to dial an external number are included lt read only gt Hardware compression is always enabled lt read only gt The interval after which the modem interface disconnects when there is no traffic Default 90 seconds lt 90 36000 gt Note Specifying a value of 0 makes the connection persistent The maximum size of the packets that can be received lt 128 1500 gt Default 1500 The maximum size of the packets that can be received lt 128 1500 gt Default 1500 IP header compression is always enabled lt read only gt Software compression is always enabled lt read only gt Select the authentication type for the link PAP CHAP MSCHAP MSCHAPv2 Default CHAP User name that the link uses to authenticate itself when dialling out to another router Default nnadmin
52. as Web page a music source Loading music onto the BCM50 Removing music from the playlist Selecting the audio jack as a music source Adding music to the playlist Deleting music from the BCM50 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 music source configuration 123 BCM 5 0 music source configuration navigation e Selecting the audio jack as a music source page 123 e Selecting a network device as a music source page 123 e Accessing the Music Manager administration Web page page 124 e Loading music onto the BCM 5 0 page 125 e Adding music to the play list page 126 e Removing music from the play list page 127 e Deleting music from the BCM 5 0 page 127 e Using the BcmAmp Player page 128 Selecting the audio jack as a music source After you connect the music source through the audio jack you must identify the audio jack as the music source Prerequisites e For information about connecting a music source through the audio jack see Installation System NN40170 303 Procedure steps Step Action 1 Select Configuration gt Applications gt Music The Music panel appears 2 From the Music Source list select audio jack End Selecting a network device as a music source Configure a network device as a music source to use the IP Music feature to conn
53. by users of the Background Music and Music On Hold features Procedure steps Step Action 1 Click Play List The current play list appears 2 From the Add list select the sound file you want to add The sound files that appear on the Add list are the sound files loaded on the BCM From the To list select the location where you want to add the sound file Click Go The sound file is added to the Play list Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 music source configuration 127 End Removing music from the play list Remove music from the play list to prevent the system from playing the music file If the same sound file appears in another location on the play list the other entry is not removed The file remains on the BCM system Prerequisites e Removing a sound file from the play list does not delete the file from the BCM system For information about how to delete a sound file from the BCM system see Deleting music from the BCM 5 0 page 127 Procedure steps Step Action 1 Click Play List The current play list appears 2 Beside the sound file you want to remove click Remove The file is removed from the play list End Deleting music from the BCM 5 0 Delete music from the BCM to remove music that is no longer needed on your system Deleting music files c
54. can be saved in either HTML or Excel spreadsheet format You can access the programming record in the same way you access any other HTML file or by using Excel version 2002 or later for the spreadsheet format Attention The Save Programming Record task does not take very long because it does not include the DN settings Saving the DN settings is a separate step and it can take up to 45 minutes Prerequisites e Launch Business Element Manager and connect to your BCM system For more information see Connecting to the BCM system page 30 e The Save All Data selection can take up to 45 minutes to complete Your computer must stay connected to the element during this time as the Save Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 system configuration preparation 35 All Data function is actively writing into the file specified until the function is complete Procedure steps Step Action In Business Element Manager select the item on the task navigation panel for which you want to save the data into an HTML report or Excel workbook An item can be a task item task bullet or a folder Select Session gt device IP address gt Save Programming Record gt Save Selected Data A warning appears Read the warning information and click Yes A Save dialog box appears In the Save box choose the
55. connections page 112 Static routes for dial out configuration page 114 ISDN interface management This section provides information about managing ISDN interfaces Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 92 Dial up resources configuration Prerequisites for ISDN interface management e ISDN interfaces can only be configured on a BCM50 with an integrated BRI module or on a BCM50 with a BRI MBM installed in the expansion unit A maximum of two BRI ISDN interfaces are supported on each BCM50 Each of these interfaces supports two ISDN B channels ISDN interface management navigation e Adding an ISDN interface page 92 e Enabling an ISDN interface page 92 e Disabling an ISDN interface page 93 e Deleting an ISDN interface page 93 Adding an ISDN interface Use the following procedure to add an ISDN interface to the BCM 5 0 system Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces 2 On the Dial out Interfaces tab click Add The Add Dial up Interface dialog box appears Select ISDN from the Interface type drop down list Enter a logical name in the Interface name field Select the Automatic Dialout check box to use this interface for scheduled services 6 Click OK The interface appears in the Dial out Interfaces table End Enabling an ISDN in
56. for the corresponding LAN interface changes this value is overwritten Use caution when changing this value Specify a client WINS node type The BCM system automatically sets this value to H node on all DHCP clients This setting configures the DHCP client PCs to use P node name resolution before resorting to B node name resolution Use caution if you change this attribute Specify the time in seconds for an address assignment until the client lease expires The default is 259 200 seconds 72 hours Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 54 BCM 5 0 configuration with Business Element Manager Configuring IP Phones Configure the IP Phones for your BCM system to enable their full functionality Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 From the Configured Device column select IP Sets The Details for Module area appears in the lower pane with the IP Terminal Global Settings tab as the default Configure the IP Terminal Global Settings attributes To automatically configure IP Phones with DNs assigned e Select the Enable registration check box e Select the Enable global registration password check box e Leave the Global password box blank e Select the Auto assign DNs check box e After the IP Phones are operational clear t
57. lines numbers are not as segmented and consecutive groups can be obtained for all devices If additional licensing is added later for more IP trunks such that the licensed number of IP trunks is greater than the currently provisioned number then the system will not automatically request additional line numbers for the new trunks In this case the administrator must configure the new line numbers to populate the additional IP trunks If additional licensed IP trunks are added and line numbers are reserved such that these additional trunks are covered then no additional line numbering configuration operations are necessary IP sets and applications configuration Main unit telephony resources includes a list of IP set DNs and a range of application DNs Services assigned to the IP sets or applications device type are the DNs of these sets or DNs that an application can use respectively Application DNs are the DNs assigned to applications such as the CallPilot DN the MeetMe DN or Contact Center skillset DNs The ability to assign IP set and application DN services is limited by the maximum number of DNs for IP sets and applications respectively and also by the maximum total number of relocatable DNs on the system There may be notes or warnings in the Configuration dialog box to notify the administrator of the impact of the configuration action This may include a recommendation to restart or that a service may be restarted automatically
58. non consecutive Public received digits OLI The public received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the public network This number is usually the same as the DN Private received digits OLI The private received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the private network This number is usually the same as the DN Assign target lines Select this checkbox to assign target lines to your DNs Start Line The first line number in the sequence of consecutive lines assigned to your MBM Attention The variables that appear in the configure dialog box differ depending upon the type of MBM you choose to configure Configuring legacy Norstar modules Configure legacy Norstar modules with your FEM to use the functionality of your legacy Norstar modules The BCM system suggests default values for your modules You can modify this default configuration depending on your system preference To configure legacy Norstar modules through Telset Administration select Config gt Hardware gt Main unit gt MBMs gt FEM Prerequisites e Alegacy Norstar module must be connected to your BCM system through a FEM installed in the main unit Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM450
59. page 151 e System capacity reference page 163 e Market profile attributes reference page 165 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 12 Introduction Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks Fundamentals The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 This section provides conceptual information about BCM 5 0 configuration Navigation e Configuration interfaces page 13 e Scheduled services page 15 e Call by call service selection page 15 e Dynamic device configuration for BCM450 page 16 e SNMP management page 19 e Music source and BcmAmp page 21 Configuration interfaces This section describes the methods to configure your BCM 5 0 system While Element Manager is the primary management application BCM 5 0 also supports the programming of telephony and applications areas through Telset Administration and through the Startup Profile template Business Element Manager The primary management application for configuring and administering the BCM 5 0 system is Business Element Manager Business Element Manager is a client based management application that runs on a Windows computer or on a Citrix server You use Business Element Manager to connect to the BCM 5 0 devices to be managed either
60. parameters Sheet 3 of 3 Functionality Attribute Market profile Russia South Africa Public OLI Unknown Variable N A number length Local number Variable 8 length National number Variable 9 length Set capabilities Handsfree Auto Auto Pickup group None 1 Allow redirect Disabled Enabled Call forward Enabled Enabled delay Note The field for number of rings is hidden in default mode disabled When you enter a value for call forward delay the field for number of rings becomes visible with the given default value Dial tone detection Enabled Enabled Set preferences Language English UK English first is default French Spanish Turkish ONN blocking Analog VSC None 1831 tone Analog VSC None 1831 pulse BRI VSC None None BRI per loop SuprsBit SuprsBit Release reason Release text Simple Simple Release code On On DTMF Tone duration 120 80 parameters ms Pause time ms 1 5 3 5 Interdigit time 80 100 ms Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 193 PRC Spain Sweden Switzerland Taiwan and United Kingdom parameters Table 14 PRC Spain Sweden Switzerland Taiwan and United Kingdom parameters Sheet 1 of 4 Sheet 1 of 4
61. reference 203 On hook caller ID disconnect supervision and message waiting parameters Table 18 On hook caller ID disconnect supervision and message waiting parameters Sheet 1 of 3 Market On hook caller ID Disconnect supervision Message waiting profile FSK DTMF OSI Busy tone Line FSK Voltage Stutter Start Digit reversal reversal dial tone Stop Digit Australia Bellcore Not No No ROI and Supported Not Not supported ROA supported supported Bahrain ETSI Not No Supported No Supported Not Not supported 425 10 supported supported Hz 380 10 on 380 10 off Brazil Not Supported No Supported No Supported Not Not supporte A C 425 25 supported supported d NOTE Not Hz 250 ms Supported On 250 ms on GATI or Off 10 Legacy GATM4 8 CALA Bellcore Not Yes No No Supported Not Not supported supported supported Canada Bellcore Not Yes No No Supported Not Not supported supported supported Caribbean Bellcore Not Yes No No Supported Not Not supported supported supported Global Bellcore Not Yes No No Supported Not Not supported supported supported Hong Kong Bellcore Not No Supported Yes NOT Supported Not Not supported 480 10 supported supported supported Hz and 620 on Legacy 10 Hz GATM4 8 500 100 ms On 500 80 ms Off Ireland ETSI Not No Supported No Supported Not Not supported 425 Hz supported supported 25
62. tasks go to Basic parameters configuration navigation page 38 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 38 Basic parameters configuration Figure 5 Basic parameters configuration tasks BCM configuration with Telset Administration BCM configuration with Element Manager Element Manager BCMconfiguration with Startup Profile Basic parameters configuration navigation e BCM 5 0 configuration with Telset Administration page 39 e BCM 5 0 configuration with Business Element Manager page 45 e BCM 5 0 configuration with Startup Profile page 65 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Telset Administration The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 You can use Telset Administration through a digital telephone with a two line display to set the BCM 5 0 configuration parameters You cannot set all the basic parameters using Telset Administration For example you cannot enter a keycode using the Telset Administration interface You must enter the keycodes using the Business Element Manager interface or the USB interface For more information and procedures on how to download and apply keycodes on your BCM 5
63. the Alarms panel can generate an SNMP trap BCM 5 0 alarms that meet the SNMP trap criteria are forwarded to the SNMP trap reporting interface according to defined trap community strings SNMP trap notifications are displayed in your SNMP trap software SNMP traps are generated by the BCM 5 0 if you have enabled SNMP for specific BCM 5 0 alarms You configure SNMP settings using the Alarm Settings task in the Business Element Manager Attention You can configure and administer SNMP trap destinations in both the Configuration tab and the Administration tab of the Business Element Manager This allows operators who manage BCM 5 0 faults to configure SNMP trap destinations without having to access the SNMP settings on the Configuration panel SNMP must be enabled on the SNMP General panel if you want to configure and use SNMP trap destinations from the SNMP Trap Destinations panel on Administration panel Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the SNMP Trap Destinations tab The SNMP Trap Destinations tab appears 3 Click Add The Add Trap Destinations dialog box appears Configure the Add Trap Destinations attributes Click OK Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 61 End V
64. the BCM hardware works correctly End Confirming correct ATA2 wiring for BCM450 Use an analog phone to test the ATA2 connections Procedure steps Step Action 1 Check the a ATA2 to the terminal connection The resistance must be 200 ohms or less for data applications and 1300 ohms or less for voice applications 2 Check the BCM hardware to the ATA2 connection The wiring must be equivalent to 800 m of 0 5 mm wire 2600 ft of 24 AWG or less Do not use bridge taps and loading coils between the BCM hardware and ATA2 End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 148 BCM 5 0 analog terminal adapter testing Prerequisites for BCM50 analog terminal adapter testing Ensure your ATA2 is installed and configured BCM50 analog terminal adapter testing navigation Correcting a non functioning ATA2 for BCM50 page 148 Correcting no dial tone at the ATA2 on BCM50 page 148 Confirming correct ATA2 wiring for BCM50 page 149 Correcting a non functioning ATA2 for BCM50 Correct your ATA2 if it is not functioning properly Procedure steps Step Action Check for a dial tone using an analog device Check that AC power is connected to the ATA2 unit Check that the correct keycode has been entered for digital sets Verify that the ATA2 is connected to a digital station port
65. to set the BCM 5 0 configuration parameters You cannot set all the basic parameters using Telset Administration Therefore after configuring the initial parameters you must use Element Manager to set the startup parameters For more information see Telset Administration page 15 and BCM 5 0 configuration with Telset Administration page 39 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 8 New in this release Startup Profile configuration An experienced administrator uses the Startup Profile tool to customize a template with common BCM 5 0 system parameters The administrator uses this template to configure a single system or multiple systems For more information see Startup Profile page 14 and BCM 5 0 configuration with Startup Profile page 65 Internal resources configuration You can configure the internal resources on your BCM 5 0 main unit The internal resources include IP trunks IP sets and applications resources For more information see IP sets and applications configuration page 17 and BCM 5 0 internal resources configuration page 71 Media Bay Module configuration You can configure media bay modules MBMs for the BCM 5 0 Configuring main unit media bay modules MBM is a two stage process First identify the type of installed MBMs to the BCM 5 0 system and then configure the required variables The BCM
66. unit testing 117 Testing the main unit 117 Troubleshooting the main unit 118 BCM50 and BCM450 expansion unit testing 119 Testing the expansion unit for BCM50 and BCM450 119 Troubleshooting the expansion unit for BCM450 120 Troubleshooting the expansion unit for BCM50 121 BCM50 and BCM450 media bay modules testing 123 Testing a station MBM 123 Testing a trunk MBM 124 Determining why an MBM does not appear in Element Manager 124 BCM50 and BCM450 analog terminal adapter testing 127 Correcting a non functioning ATA2 for BCM450 127 Correcting no dial tone at the ATA2 on BCM450 127 Confirming correct ATA2 wiring for BCM450 128 Correcting a non functioning ATA2 for BCM50 129 Correcting no dial tone at the ATA2 on BCM50 129 Confirming correct ATA2 wiring for BCM50 129 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 6 Contents System parameters reference 131 BCM50 and BCM450 initial parameters 131 BCM50 and BCM450 startup parameters 132 Call by call services available 133 Trunk module parameters 134 System capacity reference 143 BCM450 device type capacity 143 Market profile attributes reference 145 Interface availability 145 Tones and cadences 148 Core parameters for market profiles 158 Analog trunk parameters 175 GASMB parameters 184 GASI parameters 187 ATA2 parameters 189 Voice mail 19
67. value for call forward delay the field for number of rings becomes visible with the given default value Dial tone detection Enabled Enabled Enabled Enabled Enabled Enabled Set preferences Language EuroFrenc German English Dutch English UK English first is default h English French English French English Spanish EuroFrench Spanish Turkish ONN blocking Analog VSC None None None None None 141 tone Analog VSC None None None None None 141 pulse BRI VSC None None None None None 141 BRI per loop SuprsBit SuprsBit SuprsBit SuprsBit SuprsBit SrvcCode Release reason Release text Simple Detailed Simple Simple None Detailed Release code On Off On On Off Off DTMF Tone duration 120 120 120 120 120 120 parameters ms Pause time 3 5 3 5 1 5 1 5 1 5 3 5 ms Interdigit time 100 100 80 80 80 100 ms Italy Mexico New Zealand North America Norway and Poland Table 12 Italy Mexico New Zealand North America Norway and Poland Sheet 1 of 4 Sheet 1 of 4 Functionality Attribute Market profile Italy Mexico New North Norway Poland Zealand America Access codes Direct dial digit 19 0 0 9 Dest code for 0 0 9 0 default route Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 Nortel Business Communications Manager 5 0 Market profi
68. various ways depending on the protocol defined for this PRI Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 16 Fundamentals Dynamic device configuration for BCM450 Attention Dynamic device configuration is supported only on BCM450 and not on BCM50 With dynamic device configuration DN and line number allocation and assignment is dynamically performed by the system as required until either all hardware administered to a system is populated with the necessary DNs and line numbers or the system has reached the maximum capacity Dynamic device configuration applies to internal components on the main unit including IP trunks IP sets and applications as well as media bay modules MBM and legacy Norstar modules on the main unit and expansion unit Directory numbers If you configure a set of directory numbers either IP Sets or MBM DNs with Assign Target Lines selected the DNs have Target Lines assigned to them assuming there are unused Target Lines available If you deconfigure some of these DNs the state of the originally assigned Target Lines associated with these DNs are still programmed with the original DNs Public and Private Configured numbers and they remain assigned to their DN positions The result of deconfiguring DNs from the set above is a new DN set configured on the same bus on the system IP Sets
69. you enter the wrong system ID the Startup Profile does not work with your system Click the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer The file names for the Startup Profile editor and the Startup Profile consist of the system ID followed by the appropriate extension Enter the remaining information into the Startup Profile editor that you want loaded onto the BCM main unit The Startup Profile editor contains explanations of the various parameters Click the cell where you want to enter information and the Help text appears You can specify which parameters to load onto your system by selecting Apply If you do not want to load certain parameters select Ignore After you enter all the information click the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer Exit from Microsoft Excel Insert the USB storage device into the USB port of the computer Copy the Startup Profile sps file to the root directory of the USB storage device To load your keycodes using the Startup Profile copy the keycode file to the root directory of the USB storage device The name of the keycode file on the USB storage device must exactly match the file name you ent
70. 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 Market profile attributes reference 191 Table 13 Russia and South Africa parameters Sheet 2 of 3 Functionality Attribute Market profile Russia South Africa Hunt groups Mode Broadcast Sequential Default delay 4 rings 4 rings Queue timeout 60 sec 60 sec If busy Busy tone Busy tone Service times Night Start 23 00 Start 17 00 End 07 00 End 08 00 Evening Start 17 00 Start 00 00 End 23 00 End 00 00 Lunch Start 12 00 Start 00 00 End 13 00 End 00 00 Service modes Ringing service Off Off mode Ringing service Yes Yes trunk ans Restriction Off Off service mode Restriction N A 000 global overrides 131440 Restriction filter 0 0 013 01 1 1800 1866 1 13 1800 1877 1888 911 911 411 976 1976 1 976 1900 1 900 5551212 Restriction filter N A 00 05 A 13 11 1800 Restriction filter N A ij 06 Routing service Off Off mode Routing service No No overflow Public DN Public DN Default 7 Default 7 lengths 0 11 00 12 01 17 011 18 1 11 411 3 911 3 Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 192 Market profile attributes reference Table 13 Russia and South Africa
71. 0 time ms Nortel Business Communications Manager 5 0 Configuration System Copyright 2009 Nortel Networks NN40170 501 02 04 Standard September 2009 Market profile attributes reference 183 France Germany Global Holland Hong Kong and Ireland parameters Table 11 France Germany Global Holland Hong Kong and Ireland parameters Sheet 1 of 4 Sheet 1 of 4 Functionality Attribute Market profile France Germany Global Holland Hong Ireland Kong Access codes Direct dial digit 0 Dest code for 0 9 default route Protocols Digital trunking ISDN ISDN ISDN ISDN ISDN ISDN protocols DASS2 DASS2 DASS2 DASS2 DASS2 DASS2 DPNSS DPNSS DPNSS DPNSS DPNSS DPNSS BRI trunk ETSI 403 ETSI 403 ETSI 403 ETSI 403 HKTA2015 ETSI 403 protocol ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG variants BRI S loop ETSI 102 ETSI 102 ETSI 102 ETSI 102 ETSI 102 ETSI 102 protocol variant BTNR191 PRI trunk ETSI 403 ETSI 403 ETSI 403 ETSI 403 HkTA2015 ETSI 403 protocol ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG MCDN ETSI QSIG variants MCDN MCDN MCDN MCDN MCDN Global analog N A N A GATv1 N A GATv1 GATv1 trunk versions GATv2 GATv2 GATv2 Telephony Conference No Yes No No No Yes feature settings tone supported Held line Off Off Off Off Off Immediate reminder Delay ring After 4 After 4 After 4 After 4 rings After 4 Af
72. 0 1son Silence 425 10 Continuous 4 s off Tones Level Cadence Tones Level Cadence Tones Level per Cadence Hz per Hz per Hz Tone Tone Tone dBmO dBmo dBmo South Africa 367 40 16 400mson Silence 367 400 16 Continuous 0 200ms off 400ms on 2s off Spain 425 11 5 15son Silence Silence 3s off Sweden 425 11 5 1son Silence Silence 5s off Switzerland 425 11 5 1son Silence Silence 4s off Taiwan 440 48 21 ison Silence 440 480 21 1son 0 25 off 2 s off Market profile attributes reference 175 Hold Warble Intrusion Table 8 Hold Warble Intrusion Sheet 1 of 2 Market Hold Warble Intrusion profile Tones Level Cadence Tones Level Cadence Tones Level Cadence Hz per Hz per Hz per Tone Tone Tone dBm0o dBmoO dBmoO Australia 400 13 Continuous Silence 425 13 Continuous Bahrain 400 16 Continuous Silence 400 16 Continuous Brazil 425 11 5 0 5son Silence Silence 9 5 s off CALA 440 14 Cadenced Silence Silence by CoreTel Canada 440 14 Cadenced Silence Silence by CoreTel Caribbean 440 14 Cadenced _ Silence Silence by CoreTel Denmark Silence Silence 425 11 5 50 ms on 500 ms off France 400 11 5 Continuous Silence 1400 11 5 Continuous Germany 425 11 5 Continuous Silence 425 11 5 Continuous Global 440 14 Cadenced _ Silence Silence by CoreTel Holland 425 11 5 0 5son Silence Silence
73. 09 Copyright 2009 Nortel Networks 86 BCM 5 0 trunk module configuration Figure 11 BCM450 trunk module configuration procedures Configuring the trunk module parameters Provisioning module lines loops Configuring call by call service selection BCM 5 0 trunk module configuration navigation e Configuring the trunk module parameters page 86 e Configuring call by call service selection page 87 e Provisioning module lines and loops page 88 Configuring the trunk module parameters Configure the trunk module parameters to define the line properties for your BCM system Prerequisites e For more information about the configurable parameters for a trunk module see Trunk module parameters page 155 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 trunk module configuration 87 Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources On the Modules panel click the trunk module entry that you want to view On the Trunk Module Parameters tab review the settings to ensure they support the type of line function provided from the Central Office CO End Configuring call by call service selection Configure the PRI Call by call Service Selection which is region specific to North America for a DTM set to a PRI Module type Prerequisites e
74. 150 25 250 1100 1400 850 New Zealand 25 65 18 32 200 50 15 150 1500 850 North America 20 65 18 32 150 25 250 1100 1400 850 Poland 25 65 18 32 180 80 75 520 680 800 United Kingdom 25 65 18 32 200 50 15 150 1500 850 Dial pulse and DTMF parameters Table 21 Dial pulse and DTMF parameters Sheet 1 of 2 Market profile Dial pulse DTMF Dial pulse Min max Min max Mininterdigit DTMF coding Min DTMF coding break make pause scheme detect level scheme duration duration duration digits dB ms ms ms Australia N 40 90 20 60 300 16 36 Bahrain N 25 120 10 90 250 12 36 Canada N 25 120 10 90 250 12 36 Caribbean N 25 120 10 90 250 12 36 Global N 25 120 10 90 250 12 36 Hong Kong N 25 120 10 90 250 12 36 Ireland N 15 200 15 200 200 16 36 Mexico N 25 120 10 90 250 12 36 New Zealand N 15 200 15 200 200 16 36 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 208 Market profile attributes reference Table 21 Dial pulse and DTMF parameters Sheet 2 of 2 Market profile Dial pulse DTMF Dial pulse Min max Min max Mininterdigit DTMF coding Min DTMF coding break make pause scheme detect level scheme duration duration duration digits dB ms ms ms North America 25 120 10 90 250 12 36 Pola
75. 18 1 11 1 11 411 3 411 3 911 3 911 3 Public OLI Unknown Variable Variable Variable N A Variable Variable number length Local number Variable Variable Variable 7 Variable Variable length National Variable Variable Variable 10 Variable Variable number length Set capabilities Handsfree Auto Auto None Auto Auto Auto Pickup group None None None None None 0 Allow redirect Disabled Disabled Disabled Disabled Disabled Disabled Call forward Disabled Disabled Disabled Disabled Disabled Disabled 4 delay 4 4 4 4 4 Note The field for number of rings is hidden in default mode disabled When you enter a value for call forward delay the field for number of rings becomes visible with the given default value Dial tone detection Enabled Enabled Enabled Enabled Enabled Enabled Set preferences Language Italian English UK English English Norwegian Polish first is default English French French English EuroFrench Spanish Spanish Swedish English Turkish Danish Czech ONN blocking Analog VSC None None 141 None None 1831 tone Analog VSC None None 141 None None 1831 pulse BRI VSC None None 141 None None None BRI per loop SuprsBit SuprsBit SrvcCode SuprsBit SuprsBit SuprsBit Release reason Release text Simple Simple Detailed None Simple Simple Release code On On Off Off On On DTMF Tone duration 120 120 120 120 120 110 parameters ms Pause tim
76. 200 300 300 400 400 500 500 600 or 600 700 feet Line coding Select the encoding signal used by the service provider B8ZS AMI CRC4 E1 lines only Set the parameter to match the setting at the other end of the line Configuring DTM PRI module parameters Protocol Set to the protocol used by the CO Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 160 System parameters reference Attention Always confirm the line protocol with the head office Failure to set the correct protocol could result in erratic service or service failure on the lines PRI T1 supports NI 2 DMS 100 DMS 250 4ESS SL 1 PRI E1 supports ETSI QSIG Euro SL 1 Attention SL 1 requires an MCDN keycode and ETSI QSIG requires a QSIG keycode Protocol type for SL 1 Select the setting that applies to the way in which the system is viewed by the network Default is User Slave the CO or another network node controls the network If you want this system to control the network protocol select Network NSF Extension None DMS 100 250 switches WATS Siemens ESWD Lucent 5ESS switches ALL GTD5 and DMS 10 switches B channel selection sequence choose how B channel resources are selected for call processing Clock Source Determine how the module functions for timing on the network Primary External Secondary External Intern
77. 3 ISDN line services 195 Analog and digital trunk types 196 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks New in this release The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 This is the initial release of the BCM 5 0 platform This document contains information about configuring the BCM 5 0 system in Release 5 0 Features See the following sections for information found in this document BCM 5 0 configuration You configure your BCM 5 0 system to provide the required system functionality A BCM 5 0 system cannot function until it is configured You can configure basic parameters initial parameters and startup parameters through Element Manager Telset Administration or the Startup Profile template For more information about configuring your BCM 5 0 system see BCM 5 0 system configuration preparation page 25 Element Manager configuration To configure your BCM 5 0 system most efficiently you can download and install Element Manager on your computer You can configure all BCM 5 0 system parameters through Element Manager For more information see Business Element Manager page 13 and BCM 5 0 configuration with Business Element Manager page 45 Telset Administration configuration You can use Telset Administration through a digital telephone with a two line display
78. 450 ms On 450 ms Off 23 Mexico ETSI Not No Supported No Supported Not Not supported 425 Hz supported supported 250 ms On 250 ms Off Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 204 Market profile attributes reference Table 18 On hook caller ID disconnect supervision and message waiting parameters Sheet 2 of 3 Market On hook caller ID Disconnect supervision Message waiting profile FSK DTMF OSI Busy tone Line FSK Voltage Stutter Start Digit reversal reversal dial tone Stop Digit New Zealand ETSI Not Yes No No Supported Not Not supported 500 ms supported supported UK Guarded Clear North Bellcore Not Yes No No Supported Not Not America supported supported supported Poland ETSI Not No Supported Supported Supported Not Not supported in in supported supported unsupervise supervised d mode mode 425 Hz 500 ms On 500 ms Off PRC Bellcore Supported No Supported No Supported Not Not A C 450 25 supported supported NOTE Not Hz ap ti 350 ms On eae a 350 ms Off GATM4 8 10 Russia ETSI Not No Supported No Supported Not Not supported 425 50 Supported Supported Hz 400 ms On 400 ms Off 100ms South Africa ETSI Not No Supported Yes Supported Not Not supported in Supported Supported Supp
79. 50 25 150 750 N 40 90 20 60 300 16 25 Spain 150 50 80 140 225 N 60 75 25 40 450 16 25 Sweden 200 50 30 150 125 N 1 30 70 25 80 450 16 28 Switzerland 150 50 80 140 225 N 50 70 30 50 350 16 25 Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 214 Market profile attributes reference Voice mail The following voicemail parameter values are the same for all countries AMIS Address Start Key Country Key Language Toggle 9 Country Key Operator Revert 0 Maximum CLID Entry 16 Maximum Network DN Length 16 Maximum Packet Network DN Length 8 Broadcast Key Event 9 Voicemail parameters by country Table 27 Voicemail parameters by country Sheet 1 of 3 Market Country Alternate Default Enable Local Maximum National Login QZ Language _ Touch Number CLID Number Mailbox Mapping Tone Gate Length Display Length Key Argentina 8 YES Spanish NO 16 12 Australia 8 YES Australian NO 8 9 English Austria YES German NO 16 11 Bahrain YES Arabic NO 16 6 Brazil i YES North NO 8 10 American English Cala r YES Spanish NO 8 8 Caribbean NO North NO 7 10 American English Chile 8 YES Spanish NO 7 16 11 Columbia 8 YES Spanish NO 7 16 12 Czech YES Czech NO 7 16 11 Denmark 8 YES Danish NO 8 8 11 Finland 8 YES Fi
80. 9 Variable Variable Variable 10 10 Variable number length Set Handsfree Auto Auto Auto Auto Auto Auto Auto capabilities Pickup 1 None None None None None None group Allow Enabled Disabled Disabled Disabled Disabled Disabled Disabled redirect Call forward Disabled Disabled Disabled Disabled Disabled Disabled Disabled 4 delay 4 4 4 4 4 4 Note The field for number of the field for number of rings b ecomes visibl rings is hidden in default mode disabl e with the given default value ed When you enter a value for call forward delay Dial tone detection Enabled Enabled Enabled Enabled Enabled Enabled Enabled Set Language UK English English Portugues Spanish English English Danish preferences first is French e English French French English default Spanish English French Spanish Spanish Norwegian Turkish Spanish Swedish ONN blocking Analog VSC 1831 None None None None None None tone Analog VSC 1831 None None None None None None pulse BRI VSC None None None None None None None BRI per loop SuprsBit SuprsBit SuprsBit SuprsBit SuprsBit SuprsBit SuprsBit Release Release text Simple Simple Simple None None None Simple reason Release On On On Off Off Off On code DTMF Tone 80 120 120 120 120 120 120 parameters duration ms Pause time 3 5 1 5 1 5 1 5 1 5 1 5 1 5 ms Interdigit 100 80 80 80 80 80 8
81. Applications MBM devices The first number of the DNs in this new set still have the Target Lines assigned to them that were originally assigned This is independent of the Assign Target Lines option selection for this new Configured DN set The net effect is that if an administrator configures DNs with Target Lines and then decides to deconfigure and reconfigure some as different DNs the original Target Line assignments and Pub Priv number programming follows the reconfigured DNs IP trunk module configuration Although IP trunks are not physical devices and you cannot remove them from the system BCM 5 0 supports modification of IP trunk line numbers You can assign a larger range of line numbers than what is actually licensed for IP trunks The effect is to reserve the line numbers beyond the current licensed line count for future additional IP trunk licenses Lines beyond the licensed count do not boot until the necessary keycodes are provided to enable the additional lines Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Fundamentals 17 The list of line numbers for IP trunks must be consecutive If the available line numbers are segmented and the necessary number of consecutive line numbers does not exist you receive an error If this occurs you must remove other lines in the system and restart line numbering for devices so the
82. Applies to modules that support T1 PRI or DASS2 e Configure the trunk module parameters For more information see Configuring the trunk module parameters page 86 Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 On the Modules panel click the trunk module entry that you want to view 3 From the Call by Call Service Selection tab set the attributes End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 88 BCM 5 0 trunk module configuration Variable definitions Variable Value Service Type Foreign Exchange Define the applicable services for the protocol defined on the Module record Translation Mode Define how the incoming digits get mapped to line numbers target lines or DISA AUTO DNs within the system Translate All Calls To Enter the appropriate information for the mode chosen Provisioning module lines and loops Configure the module lines and loops for your BCM system Prerequisites e Configure the trunk module parameters For more information see Configuring the trunk module parameters page 86 Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 On the Modules panel click the trunk module entry that you want to view The panel that appears depends on the type of module tha
83. E KE KE SEK Mexico S lt S New Zealand North America SENN KE KE KE KE KE KE KE KE KE KE NNN N SIN SSL SE ST KI ST ST SSI SN SDS SI N S v lt Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard Copyright 2009 Nortel Networks September 2009 168 Market profile attributes reference Table 4 Digital interface availability by market profile Sheet 2 of 2 Market profile DSM16 Digital station BRI BRIcNIC DTM R2MFC DSM32 interface Norway Poland PRC Russia Saudi Singapore South Africa Spain Sweden Switzerland Taiwan United Kingdom Tones and cadences The following tables provide region specific settings for tones and cadences The sum of two tones is indicated by A B The sequence of two tones is indicated by A B Localized Dial and Quiet Dial Table 5 Localized Dial and Quiet Dial Sheet 1 of 2 Market profile Localized Dial Quiet Dial Tones Hz Level per Cadence Tones Level per Cadence Tone dBm0 Hz Tone dBm0 Australia Yes 400 13 Continuous 400 21 Continuous Bahrain Yes 330 440 16 Continuous 330 440 20 Continuous B
84. MBM and legacy Norstar configuration 79 e You cannot configure a FEM instead you must configure the sub modules legacy Norstar modules listed below the FEM e f you do not configure the legacy Norstar module it cannot function in your system Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 In the Modules section double click Configured Device in the location row where you installed your FEM 3 From the Configured Device list select FEM A list of locations for legacy Norstar modules appears below the FEM location 4 Select the legacy Norstar module location listed below the FEM that you want to configure Double click Configured Device for the selected Norstar module 6 From the Configured Device list select the type of Norstar module connected to this FEM location If you select Norstar TM the Configure button appears dimmed You must select the type of Norstar TM for example Loop TC from the Configured Device list before you can configure it 7 Click Configure to display the Configure dialog box The system suggests values that are appropriate for your system If required modify the suggested values to customize your system Click OK Even if you are not modifying the default configuration you must click OK to activate the module with the assigned values 10 Repeat step 4 to step 9 for each Norstar module connected to your FEM Attention You must ha
85. NORTEL Configuration System Release 5 0 Document Revision 02 04 NN40170 501 Document status Standard Document issue 02 04 Document date September 2009 Product release BCM 5 0 Job function Configuration Type Technical Publication Language type English Copyright 2009 Nortel Networks All Rights Reserved NORTEL the globemark design and the NORTEL corporate logo are trademarks of Nortel Networks Contents es Contents J New in this release Features 7 Introduction 11 Fundamentals 13 Configuration interfaces 13 Scheduled services 15 Call by call service selection 15 Dynamic device configuration for BCM450 15 SNMP management 19 Music source and BemAmp 20 System configuration 23 BCM50 and BCM450 system configuration preparation 25 Connecting to the BCM system through the OAM port 26 Accessing the BCM Web page 26 Downloading and installing Element Manager 27 Downloading the Startup Profile template 27 Downloading the factory default programming record 28 Connecting to the BCM system 29 Viewing or modifying the Welcome panel 29 Saving the programming record 31 Basic parameters configuration 33 BCM50 and BCM450 configuration with Telset Administration 35 Entering the keycode 35 Configuring the IP address 36 Configuring the modem 37 Selecting the region 38 Selecting the telephony startup template and start DN 38 Initializing voice mail 38
86. RI QSIG Remote Select or clear PRI Capability l Sr TEE 7 p MWI Use this setting to indicate MWI compatibility on the specific loop s that you are using to connect to the central voice mail system on a Meridian 1 that has the MWI package installed with the RCAP setting set to MWI Appears only for SL 1 protocol Host node M1 Embark DNPS IDPX DSM S DPNSS cards connected to Embark switches have a different way of handling call diversion therefore if you provision a DTM for DPNSS you must indicate what type of switch the lines are connected to If you select the Embark switch calls are diverted using the Call Forwarding feature instead of call diversion Local DPNS Number S Length F Determines how many digits to read on an incoming call to determine that the call is meant for this system Maximum Default 31 PRI Transits Indicate the maximum number of times that a call transfers within the SL 1 network before the call is dropped Protocol must be set to SL 1 to display this field Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 158 System parameters reference Attribute Value Module line type T1 parameters CO fail Ti PRI Specify a carrier failure standard T1A 5474 TR62411 Interface ISDN PSTN Ti PRI levels Define
87. Voice mail e Attendant DN e Ul style e Language e From Line e To Line e Number of rings User account e Telset user ID numeric e Telset password numeric Telephony startup Feature 983 Feature 9 8 gt User Accounts Feature STARTUP Parameters Telset Business Element Startup Profile Administration Manager System Feature PROFILE Administration gt Utilities gt System f Reset gt Cold Reset e Region Telephony Services Administration gt Utilities gt Telephony Startup Reset gt Cold Reset Telephony Services Configuration gt N A Applications gt Voice Messaging Contact Center Configuration gt User Account Administrator Access gt Accounts and Privileges gt View by Accounts tab BCM 5 0 startup parameters The startup parameters are the remaining required parameters that you cannot configure using Telset Administration You must configure these parameters using Business Element Manager or the Startup Profile Parameters Telset Business Element Startup Profile Administration Manager System N A Configuration gt System gt System Identification e System name System N A Configuration gt System gt System System ID Keycodes View ID is set automatically and cannot be changed Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 Sys
88. a recent backup is not available correct the programming using Element Manager or the Telephone Administration feature End Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks BCM 5 0 expansion unit testing The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Use the procedures in this section to test and troubleshoot the functionality of your BCM expansion unit BCM450 expansion unit testing procedures This task flow shows you the sequence of procedures you perform to test the BCM expansion unit To link to any procedure go to BCM 5 0 expansion unit testing navigation page 138 Figure 16 BCM450 expansion unit testing procedures Testing the expansion unit Troubleshooting the expansion unit Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 138 BCM 5 0 expansion unit testing BCM 5 0 expansion unit testing navigation e Testing the expansion unit or expansion cabinet for BCM 5 0 page 138 e Troubleshooting the expansion unit for BCM50 page 139 e Troubleshooting the expansion cabinet for BCM450 page 138 Testing the expansion unit or expansion cabinet for
89. able is properly seated in the Expansion port on the expansion unit and on the main unit Check that the MBM and expansion unit are enabled using either Business Element Manager or Telset Administration If the units are enabled disable them and then re enable them Check that all the switches on the MBM are on If the MBM is a GASM or GATM all the switches on the right are not set to on To check the MBM switches you must remove the MBM from the expansion unit End Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 BCM 5 0 analog terminal adapter testing The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Use the procedures in this section to test and troubleshoot the functionality of your analog terminal adapter ATA2 Prerequisites for BCM450 analog terminal adapter testing e Ensure your ATA2 is installed and configured BCM450 analog terminal adapter testing procedures This task flow shows you the sequence of procedures you perform to test your ATA2 in your BCM system To link to any procedure go to BCM450 analog terminal adapter testing navigation page 146 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 146 BCM 5 0 analog terminal adapter testing
90. act Center Telephone Administration Guide NN40170 600 Scheduled services Use scheduled services to control how calls are answered in off hours Ringing Groups how calls are routed at various times of the day and how restrictions are applied on lines and telephones at specific times of the day With Business Element Manager you can perform the following configuration functions for scheduled services e determine which schedules are active on the system for routing restriction and ringing schedules e set the time periods within each schedule for each day of the week e rename schedules Schedules are activated and deactivated through control telephones Restriction and Routing services require a service control password before users can change scheduling on a control telephone You use the Service Control Password field to delete a current entry and add a new password Make a note of the password the panel shows only asterisks Call by call service selection The PRI Call by call Service Selection is region specific to North America for a DTM set to a PRI module type By default incoming calls on a PRI are routed based on the Called Party Number information within the call request The last number of digits of the called party number that match the Received Number Length setting are used as Receive Digits to find a target line In North American PRI the Call by Call services provides alternate routing maps to be defined in
91. al Attention Changing the clock source can disconnect calls If you change the clock source for your system you can cause your system DTM interface s to reset resulting in dropped calls Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions Send Name Display select check box to activate outgoing name display OLI Remote Capability MWI SL 1 Select the check box only if connecting to a Meridian 1 or other compatible endpoint with the appropriate MWI package and RCAP set to MWI Maximum transits SL 1 Default 31 Set the number of times a call transfers within the private network before being dropped CO fail Use the carrier failure standard used by the service provider TIA 5474A TR62411 Interface levels Choose the loss plan setting supported on the lines ISDN PSTN Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks System parameters reference 161 Framing Choose the framing format supported by the service provider ESF SF DSX1 build Internal CSU set to OFF Set the distance between the system hardware and the external channel service unit 000 100 100 200 200 300 300 400 400 500 500 600 or 600 700 feet Configuring BRI Loop module parameters Clock Source Determine how the module functions for timing on the network Pri
92. ameters tab select Enable ISDN dial in 3 Configure the parameters for ISDN dial in access Refer to the table below for information about each parameter End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 107 Variable definitions Variable Description Enable ISDN dial in Enable or disable ISDN dial in Default disabled Connection State This is a table that shows the current dial in state if connected Note There is a maximum of two entries in this table as there are two ISDN channels This table will display the ISDN channels that are available for ISDN dial in If any channels are being used for ISDN dial out either Automatic or manual then this channel will not be available for ISDN dial in and will not appear in this table User Displays the user that is currently dialed in lt read only gt Local IP Address Displays the local IP address assigned to the dial in connection lt read only gt Remote IP Address Displays the remote IP address of the dial in connection lt read only gt Callback Displays if callback is enabled for this dial in connection lt read only gt Status The status of the dial in connection lt read only gt ISDN Callback Settings Callback retries The number of attempts made by the BCM to dial out to the remote end during callback
93. and Norstar modules No Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM450 MBM and legacy Norstar configuration 77 BCM450 MBM and legacy Norstar configuration navigation e Configuring main unit MBMs page 77 e Configuring legacy Norstar modules page 78 e Configuring expansion unit MBMs page 80 e Deconfiguring MBMs and Norstar modules page 82 Configuring main unit MBMs Configure main unit media bay modules MBM through a two stage process First identify the type of installed MBMs to the BCM system and then configure the required variables The BCM system suggests default values for your MBM You can modify the default values depending on your system preference To configure main unit MBMs through Telset Administration select Config gt Hardware gt Main unit gt MBMs Prerequisites e f you do not configure the MBM it cannot function in your system e Set the MBM dip switches to factory default values all on In the case of a FEM the dip switches on the FEM must be defaulted such that all six ports on the FEM are enabled If you install an MBM in the main unit with a different dip switch configuration the MBM will not function e For information about installing media bay modules MBM see Nortel Business Communications Manager 450 5 0 Installation System NN40170 303 e For information about
94. anges to the configuration can result in Main MBM 1 assigned to Bus 11 or any other valid bus value The bus assigned to a device is now one of several resources that a device receives during configuration to become operational It is possible for a configuring request of a device to fail if sufficient resources are not available This can be a result of insufficient contiguous line numbers not enough remaining DNs or no busses remaining If sufficient resources are not available for a configuring request the system presents a dialog box that the device configuration request failed When a BRI MBM is configured all loops on the MBM are defaulted as T loops and the administrator must provide a starting line number for a BRI MBM upon configuration It is important to note that a BRI MBM uses eight consecutive line numbers This is to ensure a consecutive series of line numbers across a BRI MBM regardless of the loop type setting You configure the R2MFC MBM as a DTI PRI MBM with additional configuration to set the attributes of the PRI protocol such that the device operates as an R2MFC DNs are dynamic and changing a loop on a BRI ST device from S to T type completely removes those DNs from the system DSMn16 32 MBMs are capable of double density If you want to maximize TDM sets on a system using an expansion unit you need to set the dip settings on the DSM32 MBMs in the chassis to double density mode SNMP management SNMP Sim
95. apacity Device type BCM450 Capacity BCM50 Capacity Maximum number of IP H 323 SIP Trunks Maximum is 130 For G 729 codec affected by TDM Trunk count Available IP trunks 130 configuration the TDM Trunks allocated maximum number of IP trunks is 10 For G 711 codec configuration the maximum number of IP trunks is 12 Maximum Conference Parties 120 18 Attention The system can be configured to support more than the recommended limits however only BCM configurations not exceeding the recommended limits are supported by Nortel Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 This section provides information about the market profile attributes for your BCM system Navigation Interface availability page 165 Tones and cadences page 168 Core parameters for market profiles page 178 Analog trunk parameters page 196 GASM8 parameters page 205 GASI parameters page 208 ATA2 parameters page 210 Voice mail page 214 ISDN line services page 216 Analog and digital trunk types page 217 Programmable analog interface page 219 Interface availability Some of the BCM 5 0 interfaces are customized for a specific region and are not available to all
96. ariable Value Use DHCP Server on Integrated Router DHCP server is IP domain name Primary DNS IP address Secondary DNS IP address WINS server address WINS node type Lease time This attribute is available only on main units with an integrated router BCM450a BCM450e BCM450ba BCM450be Specify whether or not to use the DHCP server on the integrated router If selected the DHCP server on the integrated router is used and the DHCP server on the main unit is disabled If cleared the DHCP server on the main unit is active You must first disable the DHCP server on the integrated router to avoid networking conflicts Select Enabled IP Phones Only Enabled All Devices or Disabled from the list The domain name of the network Specify the IP addresses of the primary DNS server in a valid dot format BCM automatically assigns the value for this parameter If the IP address or subnet mask for the corresponding LAN interface changes this value is overwritten Use caution when changing this value Specify the IP addresses of the secondary DNS server ina valid dot format BCM automatically assigns the value for this parameter If the IP address or subnet mask for the corresponding LAN interface changes this value is overwritten Use caution when changing this value Specify the IP address of the WINS server BCM automatically assigns the value for this parameter If the IP address or subnet mask
97. ariable definitions Variable Value Name Enter a name for the trap Host Enter the IP address of the trap destination Port Enter the UDP port number from which the trap will be sent The default value is 162 SNMP version Select the version of the SNMP Agent for the trap Options are v1 v2C and v3 Community String Enter the community string to use for the SNMP trap User Name For v3 only enter the user name for the SNMP trap Viewing and modifying SNMP trap destinations Once you have configured SNMP settings you can view and administer SNMP trap destinations Attention You can configure and administer SNMP trap destinations in both the Configuration tab and the Administration tab of the Business Element Manager This allows operators who manage BCM 5 0 faults to configure SNMP trap destinations without having to access the SNMP settings on the Configuration panel SNMP must be enabled on the SNMP General panel if you want to configure and use SNMP trap destinations from the SNMP Trap Destinations panel on Administration panel Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the SNMP Trap Destinations tab The SNMP Trap Destinations tab appears In the Trap Destinations table select a trap destination Click Modify The Add Trap Destinations dialog box appears Configure the Modify Trap Destinations attributes Click OK Nortel Business Communicati
98. ation System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 90 BCM5 0 trunk module co Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks Dial up resources configuration The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 On the Dial out Interfaces panel you can add configure and control the connection status of both ISDN and Modem dial out interfaces These interfaces can be used for the Automatic dial out service Consider the following guidelines when using remote dial in The remote dial in for administration and the backup WAN link share the same modem If a remote administration user is connected while the primary link breaks the automatic backup function does not occur While using the back up interface BCM always calls BCM does not answer an incoming call from a router on the V 92 interface Dial up resources configuration navigation ISDN interface management page 91 ISDN interface connection or disconnection page 94 ISDN channel parameters configuration page 95 Modem interface management page 97 Modem interface connection and disconnection page 99 Modem dial out link parameters configuration page 100 WAN Failover on BCM50 page 103 ISDN dial in parameters configuration page 105 Automatic dial out interface configuration page 110 Dial up interfaces as primary
99. bay modules MBM through a two stage process First you identify the type of installed MBMs to the BCM system and then you configure the required variables The BCM system suggests default values for your MBM You can modify this default configuration depending on your system preference To configure MBMs in the expansion unit through Telset Administration select Config gt Hardware gt Main Unit gt Expansion Prerequisites e f you do not configure the MBM it cannot function in your system e You can force a specific dip switch setting for your MBMs Nortel recommends that you leave the dip switches in the default position The DIP switches in an expansion unit must be set to select a valid module number e AFEM does not function in an expansion unit A FEM must be installed in the main unit Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 In the Modules section double click Configured Device in the row where Expansion 1 is located Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM450 MBM and legacy Norstar configuration 81 3 Select MBM 6 You will now see a list of slots in the Locations row for the expansion 4 From the list select the type of MBM that you installed in this location in the expansion unit 5 Click Configure to display the Configure d
100. cations Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 32 BCM 5 0 system configuration preparation e when the administrator has selected the forced password change option on an account e if the password has expired Procedure steps Step Action 1 Launch Business Element Manager 2 From the Network menu click New Network Element gt Business Communications Manager In the IP Address box type the BCM system IP address In the User ID and Password boxes type the following information e User ID nnadmin e Password PlsChgMe Click OK From the Network Elements list select your BCM system IP address Ensure that the user name and password are entered N OO Oo Click Connect The Welcome panels appears 9 If prompted to change the password in the Change Password box enter a new password End Attention Once the password has been changed the entire navigation tree is accessible Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 system configuration preparation 33 Variable definitions Variable Value User ID This read only value is the user ID you used to log on to the system Password To change password select the field and enter new password The password must satisfy the password policy
101. cel Open the Startup Profile template in Excel on oa kr N Enable macros if you are prompted End Customizing a Startup Profile for your system Customize a Startup Profile for your BCM system to facilitate the setting of the BCM parameters Prerequisites e You require a copy of the Startup Profile template For more information see Downloading the Startup Profile template page 29 e You cannot copy and paste data between cells in the Startup Profile If you attempt this the data validation within the spreadsheet becomes corrupt If corruption occurs download another copy of the Startup Profile template from the BCM main unit e Never edit the Startup Profile sps file directly always use the Startup Profile editor to make changes Procedure steps Step Action 1 Open the Startup Profile template Microsoft Excel template For instructions about using the Startup Profile template see the Usage Instructions tab 2 Click the StartupProfileTemplate tab to begin entering information in the Startup Profile template 3 Enter your BCM system ID in the System ID box in the Startup Profile template Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 68 BCM 5 0 configuration with Startup Profile 10 11 12 The system ID is on the box of the main unit and on the main unit itself If
102. configuring a FEM see Configuring legacy Norstar modules page 78 Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 In the Modules section double click Configured Device in the row of the MBM to configure 3 From the list select the type of MBM that you installed in this location in the main unit 4 Click Configure to display the Configure dialog box The system suggests values that are appropriate for your system If required modify the suggested values to customize your system Click OK Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 78 BCM450 MBM and legacy Norstar configuration Even if you are not modifying the default configuration you must click OK to activate the MBM with the assigned values End Attention You must have sufficient resources to configure MBMs If sufficient resources DNs available on system consecutive line numbers do not exist to configure an MBM you receive an error message The MBM and the entry configuration revert back to Empty None Variable definitions Variable Value Module type This read only value is the type of module allocated to this resource In this case the value is the type of MBM Start DN The lowest DN in the range of DNs assigned to your resource The DNs in the range can be consecutive or
103. ctionality of your BCM media bay modules MBM BCM450 media bay modules testing procedures This task flow shows you the sequence of procedures you perform to test your BCM MBMs To link to any procedure go to BCM 5 0 media bay modules testing navigation page 142 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 142 BCM 5 0 media bay modules testing Figure 17 BCM450 media bay modules testing procedures Testing 3 station MBM Testing a trunk MEM Determining why an MBM does mot appear in Element Manager BCM 5 0 media bay modules testing navigation e Testing a station MBM page 142 e Testing a trunk MBM page 143 e Determining why an MBM does not appear in Business Element Manager page 143 Testing a station MBM Test a station media bay module MBM to determine if the MBM is functioning properly Procedure steps Step Action Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 media bay modules testing 143 1 Check the Power and Status LEDs on the MBM Both LEDs must be solid green If either LED is not solid green a problem exists with the MBM Perform a call test to make sure the new MBM functions correctly Go to an extension on the MBM Check for a dial tone Use this extension
104. ctor 2 Check the wiring to the MBM Make sure that the cables are properly seated and are connected to the correct ports with proper LED indications 3 Check that the switches on the MBM are all set to on If the MBM is a GASM or GATM all the switches on the right are not on To check the MBM switches you must remove the MBM from the expansion unit 4 Perform a firmware download to ensure that the correct version is loaded on the ASM GASM or GATM unit 5 Use Business Element Manager or Telset Administration to check the programming for the lines or extensions connected to the MBM 6 Reboot the system to ensure that the BCM450 main unit functions correctly 7 If the programming is incorrect use the Backup and Restore Utility to load a recent backup of system programming If a recent backup is not available correct the programming using Business Element Manager or the Telephone Administration feature End Troubleshooting the expansion unit for BCM50 Troubleshoot the BCM50 expansion unit if the expansion unit is not functioning properly Prerequisites e Test the BCM50 expansion unit for proper functionality For more information see Testing the expansion unit or expansion cabinet for BCM 5 0 page 138 Procedure steps Step Action 1 Check that the correct keycode has been entered for the expansion unit 2 Check that the expansion port is connected to the proper connector Nortel Business Communicati
105. d Removing a profile The set based administration interface to the analog profile status can be used to access the profile file status and to optionally remove the profile Administration telset interfaces are accessible only by a user with an Installer level of telset user privileges Use the set based administration interface to access the programmable analog interface status and optionally remove the current analog profile file if it is determined that the installed analog profile file is inappropriate for your installation The profile should only be removed under guidance from Nortel Support 1 800 4Nortel Procedure steps Step Action 1 Call 1 800 4Nortel 1 800 466 7835 to reach an authorized Nortel technician In the handset interface press Option Log in by following the voice prompts or the display button options Enter your password and press OK a fF N Press Next to continue through the screens until you reach the Profile File screen The Profile File screen appears The Profile status is Y if a profile file exists If the Profile status is N then no profile file exists on the BCM system and no further action is required 6 Press DEL The file is removed and the Profile File status changes to N 7 To remove the parameters from the interface perform a warm restart of the BCM system End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 S
106. e and then enter a start time for each day 4 Click OK In the Schedule Times area double click the Stop Time and then enter an end time for each day Click OK Repeat step 2 to step 6 for each schedule you want to configure End Variable definitions Variable Value Schedules A descriptive name for the schedule Day Any of the seven days Start Time The time when the schedule starts and any previously running schedules stop The time format is 00 00 to 12 00 a m p m 24 00 Stop Time The time when the schedule stops The time format is 0 00 to 12 00 a m p m 24 00 Configuring scheduled service Configure scheduled service for the schedules used on your system Procedure steps Step Action 1 Select Configuration gt Telephony gt Scheduled Services 2 In the Services area configure the attributes for your schedules End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 118 BCM 5 0 scheduled services Variable definitions Variable Value Service control password Schedule Routing Svc Overflow Ringing Svc Restriction and Routing schedules require the user to enter a password on the control telephone before scheduling can be changed If you forget the password enter a new password The schedules that are available on the system Defines the routi
107. e 3 5 1 5 3 5 1 5 3 5 1 5 ms Interdigit time 100 80 100 80 100 80 ms Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 Nortel Business Communications Manager 5 0 190 Market profile attributes reference Russia and South Africa parameters Table 13 Russia and South Africa parameters Sheet 1 of 3 Functionality Attribute Market profile System settings callback timeout Russia South Africa Access codes Direct dial digit O 9 Dest code for 9 0 default route Protocols Digital trunking ISDN ISDN protocols DASS2 DASS2 DPNSS DPNSS BRI trunk ETSI 403 ETSI 403 protocol variants ETSI QSIG ETSI QSIG BRI S loop ETSI 102 ETSI 102 protocol variant PRI trunk ETSI 403 ETSI 403 protocol variants ETSI QSIG ETSI QSIG MCDN MCDN Global analog GATv2 GATv2 trunk versions Telephony Conference tone No Yes feature settings supported Held line Off After 30 s reminder Delay ring After 4 rings After 15 rings transfer Transfer After 4 rings After 15 rings Network 30 30 callback Host delay ms 1000 1000 Link time ms 600 N A Target line if Prime Busy busy setting BRI ISDN Manual Auto Answer Mode Companding A law A law law DTI carrier type E1 E1 Number of rings 1 2 in a cycle M7000 set Yes Yes supported Nortel Business Communications Manager 5
108. e Requirements 2 AN84 Digital Hybrid with the Si3050 DAA 3 si3050 pdf 60 40 700 Poland Yes None 1 Polish ASS_1_v1 doc 2 ITU T Telecommunication Standardization Sector of ITU Supplement2 Series E 01 94 66 33 700 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard Copyright 2009 Nortel Networks September 2009 200 Market profile attributes reference Table 15 Localization PSTN standards and pulse dialing parameters Sheet 4 of 5 Market profile Localized Differences between GATI G4x16 G8x16 New GATM4 8 and Legacy GATM4 8 PSTN Standards Specifications Referenced Pulse Dialing ms Break time Make time time PRC Yes DTMF CLID NOT supported on GATI or Legacy GATM4 8 1 Feature Description and Detailed Design Description documents of the existing GATI firmware 2 AN84 Digital Hybrid with the Si305x DAAs pdf 3 si3050 pdf 4 Chapter 8 done doc 5 PRC Fixed Telephone Network Caller Identity Delivery YDT1277 1 2003 doc 6 PRC Ringing and Tone for Telephone Automatic Switching Network GB3380 82 doc 34 66 700 Russia Yes Legacy GATM4 8 not supported 1 OGSTFS Russian PSTN specs 2 si3050 pdf 31AN84 Digital Hybrid with the Si305x DAAs pdf 60 67 60 South Africa Yes Legacy GATM4 8 not supported
109. e SNMP Manager List area click Add The Add Manager dialog box appears 4 In the Manager IP Address box enter the IP address The IP address must correspond to the PC where the SNMP manager software is installed Do not use the dynamic IP address that the PC receives when the dial up link activates when the BCM 5 0 initiates dialing Using the dynamic IP address causes the removal of the required static route The format for the IP address is X X X X P where P is the port Setting the IP address to 0 0 0 0 authorizes all SNMP managers to query the system 5 Click OK Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 57 6 Repeat step 3 to step 5 to add another manager IP address End Deleting an SNMP manager You can delete an SNMP manager if it is no longer required Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the General tab It is normally selected by default 3 In the SNMP Manager List area select a manager in the IP Manager IP address table Click Delete A confirmation message appears 4 Click Yes to confirm the deletion End Configuring SNMP community strings Configure SNMP community settings to add a community string and specify the type of access An SNMP community string
110. e Select whether the NTP security mode is secured or unsecured Raise alarm if clock differs by at least The number of discrepancy seconds specified that must occur s before the system notifies you of a time difference from the NTP server if the system automatically checks with the NTP server NTP key ID ID for accessing the NTP NTP key string Control key corresponding to ID for accessing the NTP Date and time Use the calendar to select the correct date and time Time zone Select the time zone for this system Configuring DHCP server settings Configure the DHCP server settings on your BCM main unit or on the integrated router Prerequisites e If you have a main unit with an integrated router you must first disable the DHCP server on the integrated router to use the DHCP server on the main unit Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 52 BCM 5 0 configuration with Business Element Manager Procedure steps Step Action 1 Select Configuration gt Data Services gt DHCP Server 2 Select the General Settings tab 3 Configure the attributes End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 53 Variable definitions V
111. e You can use the latest Business Element Manager version to manage all previous BCM systems that require Business Element Manager You need only one instance of Business Element Manager on your computer e Business Element Manager supports the following OS systems Windows Server 2003 Windows Server 2008 Windows XP Windows XP with Service Pack 3 Windows Vista Business Ultimate and Enterprise versions Windows Vista with Service Pack 2 Business Ultimate and Enterprise versions e Business Element Manager has the following system requirements RAM minimum 256 MB recommended 512 MB free space 150 MB A Citrix server supports access to Business Element Manager Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 26 BCM 5 0 system configuration preparation BCM450 system configuration preparation procedures This task flow shows you the sequence of procedures you perform to prepare your BCM450 system for configuration To link to any procedure go to BCM 5 0 system configuration preparation navigation Figure 2 BCM450 system configuration preparation procedures Connecting to the BCM 5 0 system through the OAM port Accessing the BCM web page Downloading the factory default programming record Downloading and installing Element Manager Downloading the Startup Template Nortel Business Communications
112. e configured to use dial up as a primary connection e SNMP auto trap dial out e modem user secure callback e CDR records retrieval e backup to a remote destination e log collection to a remote destination e software upgrades The basic steps to set dial up as the primary connection are e Create or assign an account with remote access privileges e Create a dial up interface and enter the username of the account with remote access privileges as the dial out username e Create a static route for the dial up interface or assign a dial out number depending on the type of device selected e Tell the application to use the route Dial up interfaces as primary connections navigation e Assigning remote access privileges to an account page 112 e Configuring a dial up interface page 113 e Configuring SNMP trap destinations page 60 Assigning remote access privileges to an account Use the following procedure to assign remote access privileges to an account If you have the appropriate platform privilege you can remotely dial into BCM Voicemail and enable the analog modem through any traditional PSTN ISDN or analog trunk This feature eliminates the need for support personnel to make site visits to perform management operations For more information about modem configuration see Configuration Telephony NN40170 502 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard Sept
113. e for your system 4 Enter the values for the required variables Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 internal resources configuration 73 5 Click OK End Variable definitions Total Number of Lines Variable Value Module type This read only value is the type of module allocated to this resource In this case the value is IP Trunks Note A read only value that provides information relevant to IP trunk configuration Start Line The first line number in the sequence of consecutive lines assigned to your IP Trunks The list of line numbers for IP trunks must be consecutive If the available line numbers are segmented and the necessary number of consecutive line numbers does not exist you receive an error message and the system does not assign the line numbers If this occurs you must remove other lines in the system and restart line numbering for devices so the lines numbers are not segmented and enough consecutive groups are obtained for all devices The total number of lines that you want to assign to your IP Trunk resource Configuring IP sets and applications The BCM system automatically configures your IP sets and applications resource DNs You can modify this default configuration to re organize the DNs on your system Author s note This procedure has not been
114. ect to a music source on the data network If you select Streaming Server you must configure the network device before you can use it Prerequisites e A third party application must support streaming G 711 A Law G 711 U Law or G 729 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 124 BCM 5 0 music source configuration Procedure steps Step Action 1 Select Configuration gt Applications gt Music The Music panel appears From the Music Source list select Streaming Server Click Modify The Streaming Server Settings screen appears Configure the parameters of the Streaming Server section of the Music panel End Variable definitions Variable Value Server Server RTP Port Stream Type Frames per packets RTP port on BCM The IP address of the music source The number of the source port used for the music source This is the port the BCM uses to receive music from the music source Default port 2216 The codec that is used for the incoming music source audio stream The codec you enter here must match the codec used by the IP Music source Default G 711 U Law The number of audio frames per RTP packet The number of frames you enter must match the number of frames per packet sent from the IP Music source Default 3 The number of the destination port used f
115. ective assigned range The total number of DNs assigned is not all the DN values in between the low and high values Configuring IP or Application DNs is a cumulative action Every new successful configuration request adds the relevant count of IP or Application DNs to the existing range Existing DNs are not affected or changed in any way The default number of DNs to add is normally zero This is a protection mechanism You must change the number of DNs in the Number of DNs to add field to the desired number of additional DNs When you configure DNs there is an exception to the number of DNs you can add The BCM 5 0 system requires a minimum of three configured application DNs for applications to function correctly When you configure application DNs if there are fewer than three currently configured application DNs then the minimum number possible to configure is set so that the final configured application DN count is at least three For example if through Set based administration you complete a DN deconfiguration and only two configured application DN remains then the next time you configure application DNs the system would permit a minimum of two additional DNs to be configured for a final total of three Finally you can partially configure IP sets and applications but not MBMs with fewer DNs than the licensed device count The MBM needs to either read MBM DNs or Digital Analog station DNs If there are not sufficient DNs defined in t
116. elected you must enter values for static IP address IP subnet mask and Default gateway IP address The IP address of the BCM system IP subnet mask The subnet mask used by the BCM system Default gateway The gateway used by the BCM system Configuring the modem Configure the BCM system modem to connect to the system through the modem If you have the appropriate platform privilege you can remotely dial into BCM Voicemail and enable the analog modem through any traditional PSTN ISDN or analog trunk This feature eliminates the need for support personnel to make site visits to perform management operations Prerequisites e For more information about modem configuration see Configuration Telephony NN40170 502 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 49 Procedure steps Step Action 1 Select Configuration gt Resources gt Dial Up Interfaces Click the Modem Dial In Parameters tab Select the Enable modem dial in check box to enable the modem End Configuring the startup template for telephony services Configure the startup telephony services to set or modify the values for the region template and start DN Telephony services restarts with all telephony programming at default values Performing a cold reset of telephony
117. em to identify your system on the network Procedure steps Step Action 1 Select Configuration gt System gt Identification 2 In the System name box enter a name for your system The system name must be a unique alphanumeric name that cannot begin with a number or hyphen and cannot end with hyphen or period End Configuring the date and time settings Set the date and time settings for your BCM system Procedure steps Step Action 1 Select Configuration gt System gt Date and Time Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 51 The Date and Time panel appears 2 In the Current Date and Time panel configure the Date and Time attributes End Variable definitions Variable Value Date and Time source Set to NTP if the system uses a network server to determine the correct time and date Set to Trunk to receive time and date settings from PSTN if available Set to Manual to manually configure the time and date for your system NTP server address lf Date and Time source is set to NTP enter an address for the server Synch every s The number of seconds specified to elapse between contacts with the NTP server 1 XXXX Number of seconds between contacts with the NTP server NTP security mod
118. em to test e The Analog Profile is distributed through a permanent software update patch that you can apply to any BCM that requires the modified analog parameters Activating an analog profile through Business Element Manager You can activate a customized analog profile through the Business Element Manager After you have worked with an authorized Nortel technician to create and install your customized analog profile complete the following procedure to activate the profile Procedure steps Step Action 1 In Business Element Manager go to Configuration gt System gt Telephony Regions The Analog Profiles panel appears 2 From Profiles click on the analog profile you want to activate 3 In the Regions column of the Profiles table ensure that the correct region is selected 4 Click Activate A message indicates that you must reset the core telephony with the region of the active profile to enable settings Click OK 6 Click the Reset Telephony button to fully activate the profile The system undergoes a cold reset and the profile is activated OR Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 221 In the Business Element Manager go to Administration gt Utilities gt Reboot Click Reboot The system undergoes a warm reset and the profile is activated En
119. ember 2009 Copyright 2009 Nortel Networks Dial up resources configuration 113 Procedure steps Step Action 1 Click Configuration gt Administrator Access gt Accounts and Privileges gt View by Accounts tab 2 Click Add The Add Account dialog box appears Refer to the Norte Business Communications Manager 5 0 Administration and Security NN40170 603 for information on configuring an account 3 Select the account to which you want to assign remote access privileges The details panel appears Select the View by Groups tab Select the Remote Access group Click the Members tab Click Add The Add Account s To Group dialog box appears N o f Select an account Click OK End Configuring a dial up interface Use the following procedure to add a dial up interface Procedure steps Step Action Click Configuration gt Resources gt Dial Up Interfaces Click Add The Add Interface dialog box appears Select Modem from the drop down menu Enter a logical name for the interface in the interface name field Click OK Select the newly created modem interface Enter the Dial out number to use for the back up N OO Aa O N In the Access Settings subpanel select the Authentication value that is appropriate for your configuration Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009
120. ered in the Startup Profile editor Remove the USB storage device from the USB port of the computer The Startup Profile is now stored on the USB storage device End Loading the Startup Profile data onto your BCM system Load the Startup Profile data onto your BCM system to set the selected BCM system parameters Prerequisites Customize the startup profile template for your system For more information see Customizing a Startup Profile for your system page 67 Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 BCM 5 0 configuration with Startup Profile 69 e Loading the Startup Profile adds approximately 5 minutes to the time for the BCM system to boot e Make sure the bootup sequence is complete before removing the USB storage device from the BCM system e Do not use the Startup Profile on a functional BCM system because the parameter values in the Startup Profile replace those on the system Procedure steps Step Action 1 Disconnect the power supply from the main unit 2 Insert the USB storage device into the USB port on the main unit If the BCM system has a UPS insert the USB storage device into the Linux compatible USB hub 3 Connect the power supply to the BCM system The BCM automatically detects the Startup Profile file and loads the information during the bootup sequence After the BCM syste
121. ess to the managed objects of a system and specify the format of traps BCM 5 0 supports the following MIBs e RFC 1213 MIB II e RFC 2863 Interface MIB e RFC 2737 Entity MIB e RFC 2790 Host MIB e RFC 2261 SNMP framework e SmallSiteEvent MIB for traps e The device sysObjectlDs are defined in the BCM Small Site Common MIB and are defined for the BCM main unit The following tabe summarizes the sysObjectID assignments Table 1 sysObjectID assignments Model Main Unit sysObjectiD Integrated Router sysObjectID BCM450 1 3 6 1 4 1 562 37 1 8 BCM50 and BCM50b 1 3 6 1 4 1 562 37 1 4 BCM50a and BCM50ba 1 3 6 1 4 1 562 37 1 4 1 3 6 1 4 1 562 37 1 5 BCM50e and BCM50be 1 3 6 1 4 1 562 37 1 4 1 3 6 1 4 1 562 37 1 6 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Fundamentals 21 Music source and BcmAmp This section describes the music source for your BCM 5 0 system Music source The Music on Hold and Background Music features provide music to users For these features to function properly a music source must be connected to the BCM There are three ways you can connect the music source to the BCM 5 0 system e You can connect an external music source through an analog input to the BCM e You can use the IP Music feature to connect to Music Manager Music Manager is an audio player appl
122. etwork Password dialog box appears 2 Enter the user name and password defaults are shown e User name nnadmin e Password PlsChgMe 3 Click OK The Welcome to BCM Web page appears Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 system configuration preparation 29 End Downloading and installing Business Element Manager Download and install Business Element Manager to configure and set parameters for your BCM system Prerequisites e Access the BCM Web page For more information see Accessing the BCM Web page page 28 Procedure steps Step Action 1 From Application Group click BCM The Applications panel appears 2 From the Applications panel double click BCM Element Manager Business Element Manager downloads installs and opens automatically End Downloading the Startup Profile template Download the Startup Profile template from the BCM Web page for your specific hardware platform if you do not have a copy of the Startup Profile template on your computer Prerequisites e Access the BCM Web page For more information see Accessing the BCM Web page page 28 Procedure steps Step Action 1 From Application Group click BCM The Applications panel appears From the Applications panel select Other Administrator Applications The Administrator Applications
123. face To configure the automatic data transfer the administrator must configure a static route with the auto dial out field selected and associate it with the application When data is sent to the destination address the network recognizes the address of the application and triggers the dial out to establish the connection The packets are then sent over the link to the destination Prerequisites e The dial out interface must be enabled to configure static routes e The disconnect time for the interface must be greater than 60 seconds This is configured on the Link Parameters tab of the selected interface under Configuration gt Resources gt Dial Up Interfaces e Auto dial out routes cannot be added if the interface is already manually connected unless the interface is already connected with auto dial out routes configured e If an interface is enabled and configured for manual dial out the interface must be disabled before it can be configured for automatic dial out Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 111 Attention Select the Enable Dial Back Up check box to enable Dial Back up on the router Do not change the other Basic or Advanced Settings Dial up interfaces as primary connections navigation e Adding an automatic dial out interface page 111 e Disconnecting an a
124. he table Local IP Address Specification When selected BCM obtains its IP address from the remote end Cleared the BCM will use the addresses specified below for the first and second dial in connections Default disabled The IP address that will be assigned to the BCM side of the second dial in connection This is only assigned if Remote Assigned is disabled Default 10 10 18 2 The IP address that will be assigned to the BCM side of the second dial in connection This is only assigned if Remote Assigned is disabled Default 10 10 18 2 Remote IP Address Specification When enabled BCM will assign the remote end of the connection one of the IP addresses specified below When cleared the remote side will assign it s own IP address Default disabled Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Dial up resources configuration 109 Variable Description First dial in IP Address The IP address that will be assigned to the remote side of the first dial in connection This is only assigned if Assign IP address to remote is enabled Default 10 10 18 10 Second dial in IP The IP address that will be assigned to the remote side of the second Address dial in connection This is only assigned if Assign IP address to remote is enabled Default 10 10 18 11 Configuring the ISDN dial out IP address
125. he Enable registration check box End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 55 Variable definitions Variable Value Enable registration Select this check box to allow new IP clients to register with the system Remember to clear this check box after you finish registering the new telephones Enable global registration password To require the installer to enter a password after IP telephones are configured and registered to the system select this box If this box is not selected disabled a valid Telset user ID and password is required to register IP phones Global password If you select the Enable Global Registration Password check box enter the password the installer enters on the IP telephone to connect to the system If this check box is empty no password prompt occurs during registration Auto assign DNs If you select this check box the system assigns an available DN as an IP terminal requests registration It does not prompt the installer to enter a set DN If this check box is empty the installer receives a prompt to enter the assigned DN during the programming session Advertisement Logo Any information in this box appears on the display of all IP telephones For example your company name or slogan 24 characters in length
126. he relevant pools then the number of available DNs are allocated to the services list Main unit and expansion unit MBM configuration on BCM450 Attention Main unit and expansion unit MBM configuration is applicable only for BCM450 During media bay module MBM configuration the BCM450 system provides suggested default values for the MBM These suggestions include DNs or line numbers If you change configuring data from the defaults provided and the configuration fails then the configuration reverts back to the suggested values Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Fundamentals 19 When configuring a line device a starting line number is specified Based on the MBM type and region configuration the appropriate number of line numbers are allocated and associated with the ports of the MBM If insufficient resources are available to complete the requested configuration then the device configuration fails For combination devices configuration of the individual components is treated separately It is possible for one part of a combination device to get configured while the other part fails because of insufficient resources The location of a device is independent of the bus value associated with a device For example an MBM in location Main MBM 1 can be assigned Bus 10 in one configuration but subsequent ch
127. ialog box The system suggests values that are appropriate for your system If required modify the suggested values to customize your system Click OK Even if you are not modifying the default configuration you must click OK to activate the MBM with the assigned values End Attention You must have sufficient resources to configure MBMs If sufficient resources DNs available on system consecutive line numbers do not exist to configure an MBM you receive an error message The MBM and the entry configuration revert back to Empty None Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 82 BCM450 MBM and legacy Norstar configuration Variable definitions Variable Value Module type This read only value is the type of module allocated to this resource In this case the value is the type of MBM Start DN The lowest DN in the range of DNs assigned to your resource The DNs in the range can be consecutive or non consecutive Public received digits OLI The public received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the public network This number is usually the same as the DN Private received digits OLI The private received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the pri
128. ication that resides on the BCM 5 0 system and provides a streaming audio signal to the BCM 5 0 system e You can use the IP Music feature to connect to an external music source on the data network You must connect the external music source to your network and it must be accessible to the BCM 5 0 system The external music source must also produce a streaming audio signal that is compatible with the BCM 5 0 system Select Music Manager if you are using the IP Music feature to connect to the music source available on the BCM If you select Music Manager you must configure the BcmAmp application before you can use it Select Streaming Server if you are using the IP Music feature to connect to a music source on the data network If you select Streaming Server you must configure the Network Device before you can use it For information about connecting external music through and analog input see Installation System NN40170 303 BcmAmp application The audio files loaded onto the BCM 5 0 system are loaded into the same disk space that is used for CallPilot messages Therefore every minute of audio file loaded onto the BCM 5 0 system reduces the amount of message storage space available to CallPilot by one minute To ensure the proper operation of both Music Manager and CallPilot the following restrictions are applied to uploading audio files e The maximum size of any single sound file you load onto the BCM 5 0 system is 150 MB e
129. ications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Telset Administration 43 For information about using Telset Administration to initialize your voice mail system see the CallPilot Telephone Administration Guide NN40090 500 Creating Telset user accounts You can create Telset user accounts using Telset Administration Prerequisites e You can create only Telset accounts using Telset Administration To create Business Element Manager accounts you must use Business Element Manager Procedure steps Step Action 10 11 12 13 14 Copyright 2009 Nortel Networks Select Feature 9 8 from a two line display telephone Enter the following user ID and password e User ID SETNNA e Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively Press OK Press NEXT to scroll through the menu and select User Accounts Press OK The Accounts screen appears Press CHNGE to create an account Press NEXT to scroll through the list of available accounts Press CRT to create the account If you see the DEL command instead of the CRT command the account already exists Press BACK The Accounts screen appears Press NEXT The password screen appears Press CHNGE to change the password Press NEXT to scroll through the list of available accounts Press CHNGE t
130. ing on BCM main unit expansion units media bay modules MBM and analog terminal adapter ATA Prerequisites to basic configuration testing e Ensure your BCM system is installed and configured Basic configuration testing tasks This work flow shows you the sequence of tasks you perform to test your BCM system To link to any tasks go to Basic configuration testing navigation page 131 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 130 Basic configuration testing Figure 14 Basic configuration testing tasks BCM main unit testing BCM expansion unit testing BCM media bay 5 Test MBN module testing BCM analog Test ATA2 terminal adapter testing No Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Basic configuration testing 131 Basic configuration testing navigation e BCM 5 0 main unit testing page 133 e BCM 5 0 expansion unit testing page 137 e BCM 5 0 media bay modules testing page 141 e BCM 5 0 analog terminal adapter testing page 145 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 132 Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks
131. ion System NN40170 501 02 04 Standard September 2009 Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks System parameters reference The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 This section provides information about the basic parameters for your BCM system which are divided into two parts initial parameters and startup parameters Navigation e BCM 5 0 initial parameters page 151 e BCM 5 0 startup parameters page 152 e Trunk module parameters page 155 e Call by call services available page 154 BCM 5 0 initial parameters The initial parameters are the required parameters that you can configure using Telset Administration Business Element Manager or the Startup Profile Note that voice mail parameters are not available through Startup Profile Parameters Telset Business Element Startup Profile Administration Manager IP address Feature 9 8 gt IP Configuration gt System gt IP Address e Obtain dynamically Address IP Subsystem e IP address e IP subnet mask e Default gateway Modem Feature 9 8 gt Modem Configuration gt Modem e Enable disable ere interfaces modem Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 152 System parameters reference Template e Start DN
132. ion page 116 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 116 BCM 5 0 scheduled services Figure 12 BCM450 scheduled services procedures Configuring schedule names and timers Configuring scheduled service BCM 5 0 scheduled services navigation e Configuring schedule names and timers page 116 e Configuring scheduled service page 117 Configuring schedule names and timers Configure schedule names and timers to change the names of the schedules and to determine when the schedules which are set to automatically execute are deployed Any changes to these settings affect all services that use schedules Prerequisites e You can use a 12 hour or 24 hour format If the entry is less than 12 00 the system prompts for a day period setting e If you set the time to 00 00 the schedule is off e If the start and stop times are the same the schedule runs for 24 hours Procedure steps Step Action 1 Select Configuration gt Telephony gt Scheduled Services 2 In the Schedules list double click on a schedule and then enter a descriptive name for the schedule Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 scheduled services 117 3 In the Schedule Times area double click the Start Tim
133. ion Guide NN40170 604 e For information about system capacity see System capacity reference page 163 BCM450 internal resources configuration procedures This task flow shows you the sequence of procedures you perform to configure IP trunk IP set and application resources on your BCM system To link to any procedure go to BCM 5 0 internal resources configuration navigation Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 72 BCM 5 0 internal resources configuration Figure 9 BCM450 internal resources configuration procedures Configuring schedule names and timers Configuring scheduled service BCM 5 0 internal resources configuration navigation e Configuring IP trunks page 72 e Configuring IP sets and applications page 73 Configuring IP trunks The BCM system automatically configures your IP trunks You can modify this default configuration to re organize the line numbers on your system To configure IP trunk modules through Telset Administration select Config gt Hardware gt Main unit gt IP Trunks Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 In the Modules section select the internal IP Trunks that you want to configure 3 Click Configure to display the Configure dialog box The system automatically assigns values that are appropriat
134. is a value similar to a user ID or a password that allows access to a device s statistics SNMP managers send a community string along with each SNMP request If the community string is correct the BCM 5 0 responds with the requested information If the community string is incorrect the BCM 5 0 discards the request and does not respond Community strings are used for SNMP v1 and v2C only Procedure steps Step Action Select Configuration gt Administrator Access gt SNMP Select the Community Strings tab Click Add The Add Community String dialog box appears Configure the Add Community String attributes Click OK a fF WOW N Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 58 BCM 5 0 configuration with Business Element Manager 6 Repeat step 3 to step 5 to add more community strings End Variable definitions Variable Value Community string Enter the name used as a key to uniquely identify an individual community entry on the SNMP agent Type of access Specify the read and write access for this community Available options are Read Only and Read Write Deleting SNMP community strings You can delete an SNMP community string if it is no longer required Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the Community Stri
135. l Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 BCM 5 0 scheduled services 119 Variable Value Trunk Answer Extra Dial Set Restriction Sve Allows you to answer from any telephone an external call that is ringing at another telephone in your office if the Ringing Service is active on that line at the time of the call If the service is not active you cannot answer the call Trunk answer is useful if the other telephones are not assigned the same lines as the telephone you are using to answer the call You can change the Trunk Answer setting only if Ringing service is set to Manual or Auto Assigns an additional telephone to receive calls for each schedule The extra dial set is activated during a schedule by entering the Ringing service feature code from the assigned direct dial telephone This does not activate the Ringing service unless the direct dial telephone is also a control set Defines the routing service function Off Manual Auto Off prevents the service from being activated Manual turns the service on and off at any time from a control telephone This setting overrides any automatically running schedules Auto programs a stop and start time for a service under the Common Settings heading These times are executed automatically after the service is active Copyright
136. le Transmission Call supervision parameters Table 17 Call supervision parameters Market profile Call supervision PCM coding AC impedance Loop length Tx CO gain Rx CO gain scheme adjustment short medium short medium capability long long Russia A law 600 W Yes South Africa A law 220 W 820 WII No 115 nF Spain A law 270W 750 WII No 150 nF Taiwan u law 600 W Yes 3 dB 0 0 0 0 3 dB United Kingdom A law 320 W 1050 W Il No N A 3 dB N A N A 3 dB N A 230 nF Link flash time OSI time ms Force on hook Wetting time Ring ms time ms ms confirmation count ms Australia 100 100 1600 0 150 Bahrain 600 100 1600 N A 256 Brazil 300 100 2000 N A 256 CALA 600 100 1500 N A 256 Canada 600 100 1600 N A 256 Caribbean 600 100 1600 N A 256 Global 600 100 1500 N A 256 Hong Kong 500 100 1000 N A 256 Ireland 150 100 2000 N A 200 Mexico 600 100 1600 N A 256 New Zealand 90 100 1600 15 200 North America 600 100 1600 N A 256 Poland 500 500 1800 N A 256 PRC 600 100 1600 N A 256 Russia 100 100 400 256 South Africa 100 100 1600 256 Spain 120 100 1600 256 Taiwan 600 100 1600 256 United Kingdom 90 100 1600 15 200 Nortel Business Communications Manager 5 0 Configuration System Copyright 2009 Nortel Networks NN40170 501 02 04 Standard September 2009 Market profile attributes
137. le attributes reference 187 Table 12 Italy Mexico New Zealand North America Norway and Poland Sheet 2 of 4 Sheet 2 of 4 Functionality Attribute Market profile Italy Mexico New North Norway Poland Zealand America Protocols Digital trunking ISDN ISDN ISDN ISDN ISDN ISDN protocols DASS2 DASS2 DASS2 DASS2 DASS2 DPNSS DPNSS DPNSS DPNSS DPNSS BRI trunk ETSI 102 ETSI 403 ETSI 403 NI 2 ETSI 403 ETSI 403 protocol ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG ETSI QSIG variants BRI S loop ETSI 102 ETSI 102 ETSI 102 NI 2 ETSI 102 ETSI 102 protocol variant BTNR191 PRI trunk ETSI 102 ETSI 403 ETSI 403 NI 2 ETSI 403 ETSI 403 protocol ETSI QSIG ETSI QSIG ETSI QSIG DMS100 ETSI QSIG ETSI QSIG variants MCDN MCDN MCDN DMS250 MCDN MCDN 4ESS MCDN Global analog N A GATv1 N A GATv1 N A GATv1 trunk versions GATv2 GATv2 GATv2 Telephony Conference Yes No Yes No No Yes feature settings tone supported Held line Off Off Immediate Off Off After 30 reminder seconds Delay ring After 4 After 4 After 4 After 4 After 4 After 15 transfer rings rings rings rings rings rings Transfer After 4 After 4 After 4 After 4 After 4 After 15 callback rings rings rings rings rings rings timeout Network 30 30 30 N A 30 30 callback Host delay ms 1000 1000 1000 1000 1000 1000 Link time ms N A 600 N A 600 N A N A Target line if PBX gt Prime PBX gt Prime PBX gt Busy busy se
138. legacy Norstar modules A FEM does not function in an expansion unit There must be enough DNs available in the system to populate the entire MBM being configured or you cannot configure the MBM and the MBM does not function There must be enough consecutive line numbers available in the system to populate the entire MBM or you cannot configure the MBM and the MBM configuration does not change The target lines assigned to the DNs are auto selected by the system and do not need to be consecutive The system attempts to find sufficient free target lines to assign one to each allocated DN Configure the R2MFC MBM as a DTI PRI MBM with additional configuration requirements to set the attributes of the PRI protocol such that the device operates as an R2MFC module Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 76 BCM450 MBM and legacy Norstar configuration BCM450 MBM and legacy Norstar configuration procedures This task flow shows you the sequence of procedures you perform to the configure MBMs and legacy Norstar modules for your BCM system To link to any procedure go to BCM450 MBM and legacy Norstar configuration navigation Figure 10 BCM450 MBM and legacy Norstar configuration procedures Configuring main unit MBMs Configuring legacy Norstar modules Configuring expansion unit MBMs Deconfiguring Deconfigure MBMs
139. lence 950 25 333 ms 425 11 5 500 ms 1400 333 ms on 1800 333 ms 500 ms silence 1 0s off Taiwan Silence 950 25 333 ms 480 620 21 500 ms 1400 333 ms on 1800 333 ms 500 ms silence 1 0s off United 440 350 17 5 0 75 400 11 5 Continuous 400 11 5 375 ms Kingdom 440 s 0 75 s on 375 ms off Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Market profile attributes reference 173 Ring Back Aux Ring Async Ring Back Table 7 Ring Back Aux Ring Async Ring Back Sheet 1 of 2 Market Ring Back Aux Ring Async Ring Back profile Tones Level Cadence Tones Level Cadence Tones Level Cadence Hz per Hz per Hz per Tone Tone Tone dBm0o dBmoO dBmoO Australia 400 45 14 5 400 ms on Silence 400 450 14 5 Continuous 0 200 ms off 400 ms on 2s off Bahrain 425 15 400 ms on Silence 425 15 Continuous 200 ms off 400 ms on 2s off Brazil 425 11 5 1son Silence Silence 4s off CALA 440 48 16 2son Silence 440 480 16 2son 0 4s off 4s off Canada 440 48 16 2son Silence 440 480 16 2son 0 4 s off 4s off Caribbean 440 48 16 2son Silence 440 480 16 2son 9 4s off 4 s off Denmark 425 11 5 ison Silence Silence 4 s off France 440 11 5 1 5 son Silence 440 450 14 5 Continuous 3 5 s off Germany 425 11 5 1son Si
140. lence Silence 4s off Global 440 48 16 2son Silence 440 480 16 2son 4 s off 4 s off Holland 425 11 5 1son Silence Silence 4s off Tones Level Cadence Tones Level Cadence Tones Level per Cadence Hz per Hz per Hz Tone Tone Tone dBm0o dBmo dBmo Hong Kong 440 48 11 5 400 ms on Silence Silence 0 200 ms off 400 ms on 3 s off Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System 02 04 Standard NN40170 501 September 2009 174 Market profile attributes reference Table 7 Ring Back Aux Ring Async Ring Back Sheet 2 of 2 Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 September 2009 02 04 Standard Market Ring Back Aux Ring Async Ring Back profile Ireland 400 45 14 5 400 mson Silence 400 450 14 5 Continuous 0 200 ms off 400 ms on 2s off Italy 425 8 1 son Silence Silence 4s off Mexico 440 48 16 2son Silence 440 480 16 2son 0 4s off 4s off New Zealand 400 45 14 5 400 ms on Silence 440 480 14 5 Continuous 0 200 ms off 400 ms on 2 s off North 440 48 16 2son Silence 440 480 16 2son America 0 4s off 4 s off Norway 425 11 5 1son Silence Silence 4 s off Poland 425 17 5 1s on Silence Silence 4 s off PRC 450 11 5 1s on Silence Silence 4 s off Russia 425 1
141. m reboots the Startup Profile is fully loaded 4 If the status LED flashes red error view the log file written to the USB storage device for a description of the Startup Profile errors If no errors exist the BCM system automatically reboots to complete the system configuration After the reboot finishes the power and status LEDs are solid green 5 Remove the USB storage device from the USB port on the BCM or the USB hub End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks with Startup Profile Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks BCM 5 0 internal resources configuration The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 This section provides information about configuring the internal resources on your BCM main unit The internal resources include IP trunks IP sets and applications resources Prerequisites to BCM 5 0 internal resources configuration e Launch Business Element Manager and connect to your BCM system For more information see Connecting to the BCM system page 30 Ensure the required number of IP trunks IP sets and applications resources are part of your keycode e For information about configuring internal resources through Telset Administration see Telset Administrat
142. market profiles The following sections provide a list of interfaces available within each market profile Analog interfaces Analog interfaces are not supported in the following market profiles Denmark France Germany Holland Italy Norway Spain Sweden and Switzerland The symbols in the following table are defined as follows vy indicates full support The interface is available and is localized in the market profile Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 166 Market profile attributes reference e indicates that functionality and support is limited The interface is available in the market profile but is not localized Table 3 Analog interface availability by market profile Sheet 1 of 2 Market profile ASM ASM8 GASM8 GASI CTM4 Legacy New Legacy G4x16 GATI ADID ASM8 CTM8 GATM4 GATM4 4X16 G8x16 GATM8 GATM8 new Australia VR lV Bahrain V Brazil v CALA VE y VX VHA Canada v v v y v v v v Caribbean v v v v v Global VE VHM VM VV HV HH VE VE Hong Kong VRE SH VM LV VE vV s Ireland v Italy VE Malaysia VX v v y Mexico Y x New Zealand x d North America
143. mary External Secondary External Internal After the BRI module is configured as a T loop this parameter is configured under Configuration gt Telephony gt Loops Attention Changing the clock source can disconnect calls If you change the clock source for your system you can cause your system BRI S T interface s to reset resulting in dropped calls Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions Send Name Display BRI QSIG select check box to activate outgoing name display OLI After the BRI module is configured as a T loop this parameter is configured under Configuration gt Telephony gt Loops Configuring DASS2 module parameters Clock Source Determine how the module functions for timing on the network Primary External Secondary External Internal Attention Changing the clock source can disconnect calls If you change the clock source for your system you can cause your system DTM interface s to reset resulting in dropped calls Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions Configuring European DTM DPNSS line parameters Host node Choose the type of switch the lines connect to to ensure correct call forwarding M1 Embark IDPX DSM Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 C
144. n American Based A Law Based A Law Transmission Terminal Input 600 W 600 W 600 W 600 W 600 W Impedance Nominal Network 600 W 600 W 600 W 600 W 600 W Input Impedance PCM Coding mu Law mu Law A Law mu Law mu Law Scheme Loop Ringing 20 20 20 20 20 Interface Frequency Hz Ringing Amplitude 63 63 63 63 63 Vrms Loop Current 10 16 10 16 10 16 10 16 10 16 Detect Threshold mA Loop Current Limit 26 26 26 26 26 mA Call Minimum Seize 200 200 200 200 200 Supervision Duration ms Minimum Answer 10 10 10 10 10 Duration ms Minimum 250 1100 250 1100 250 1100 250 1100 250 1100 Maximum Recall Duration ms Minimum Clear 1400 1400 1400 1400 1400 Duration ms Disconnect 800 800 800 800 800 Supervision OSI Time ms Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 210 Market profile attributes reference Table 23 GASI parameters Sheet 2 of 2 Aspect Parameter Market Profile Canada Caribbean Global Hong Kong North America Dial Pulse Dial Pulse Coding N N N N N Scheme Minimum 25 120 25 120 25 120 25 120 25 120 Maximum Break Duration ms Minimum 10 90 10 90 10 90 10 90 10 90 Maximum Make Duration ms Minimum Interdigit 250 250 250 250 250 Pause Duration ms DTMF DTMF Coding 16 16 16 16 16 Scheme digits Min DTMF Detect 27
145. n with Element Manager procedures Entering the keycode Configuring the IP address Configuring the modem Configuring the startup template for elephony services Configuring DHCP server settings Configuring IP Phones Configuring SNMP settings Configuring SNMP community strings Configuring the Initializing in SNMP manager mail x Entering a name for your system Configuring the date and time settings BCM 5 0 configuration with Business Element Manager navigation e Entering the keycode page 47 e Configuring the IP address page 47 e Configuring the modem page 48 e Configuring the startup template for telephony services page 49 e Initializing voice mail page 49 e Entering a name for your system page 50 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 47 e Configuring the date and time settings page 50 e Configuring DHCP server settings page 51 e Configuring IP Phones page 54 e Configuring SNMP settings page 55 e Configuring the SNMP manager list page 56 e Configuring SNMP community strings page 57 e Configuring service access points page 58 e Configuring SNMP trap destinations page 60 e Creating user accounts page 62 Entering the keycode Enter the keycode for your BCM 5 0 system to access the features P
146. nalog and digital trunk types and descriptions Sheet 1 of 2 Trunk Types Description Digital Carrier Types T1 E1 Digital line that carries data on 24 channels at 1 544 Mbps North American 30 channels at 2048 Mbps Europe Loop E amp M DID and ground start lines are also versions of T1 lines You can program autoanswer T1 loop start T1 E amp M trunks T1 DID T1 ground start trunks PRI and IP trunks to map to target lines to provide for attendant bypass calling directly to a department or individual and line concentration one trunk can map onto several target lines T1 Digital Trunk Types DID This is a type of T1 trunk line used by an outside caller to dial directly into a line on the BCM50 Loop This is a type of T1 line Use this type of line on systems where the service provider supports disconnect supervision for the digital loop start trunks These trunks provide remote access to the Business Communications Manager from the public network This trunk must have disconnect supervision so you can set the trunk to autoanswer which provides the remote access portal Ground T1 groundstart trunk These lines offer the same features as loop start trunks but use these lines when the local service provider does not support disconnect supervision for digital loop start trunks Ground start trunks work with T1 only By configuring lines as ground start the system recognizes when a call is released a
147. nd Dial Pulse parameters Sheet 1 of 2 Market profile Market Transmission Loop Call Supervision Dial Pulse Superi LEE Duration ms Dial Duration ms Localized Terminal Input Ringing Min Max Min er Min Min Impedance Frequency Recall Clear rai Max Max Hz Break Make Australia Yes 220W 820 25 10 150 310 N 20 125 10 230 W II 120 nF Bahrain No North 600 W 20 290 1500 N 20 130 15 130 American 1010 Based A Law Canada Yes 600 W 20 290 1500 N 20 130 15 130 1010 Caribbean Yes 600 W 20 290 1500 N 20 130 15 130 1010 Global No North 600 W 20 290 1500 N 20 130 15 130 American 1010 Based A Law Hong Kong No North 600 W 20 290 1500 N 20 130 15 130 American 1010 Based mu Law Ireland No UK 300W 1000 25 10 150 310 N 20 125 10 230 based W I 220 nF Mexico No North 600 W 20 290 1500 N 20 130 15 130 American 1010 Based A Law New Zealand No UK 300 W 25 10 150 310 N 20 125 10 230 Based 1000 W II 220 nF North America Yes 600 W 20 290 1500 N 20 130 15 130 1010 PRC No North 600 W 20 290 1500 N 20 130 15 130 American 1010 Based A Law Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 212 Market profile attributes reference Table 24 ATA2 DR6 Market Support Transmission Loop Interface
148. nd 44 88 25 48 400 12 36 United Kingdom N 15 200 15 200 200 16 36 MWI On hook Caller Id Disconnect Supervision Table 22 MWI On hook Caller Id Disconnect Supervision Market profile MWI On hook Disconnect Supervision Caller Id High Line Tone Class FSK support OSI Busy Line Voltage Reversal MWI Tone Reversal HV LR Australia Supported Not Supported Not Yes AUSTEL Supported Not Not 110V supported supported TS 030 supported supported Bahrain Supported Not Supported Not Yes Bellcore Supported Not Not 120 V supported supported supported supported Canada Supported Not Supported Not Yes Bellcore Supported Not Not 120 V supported supported supported supported Caribbean Supported Not Supported Not Yes Bellcore Supported Not Not 120 V supported supported supported supported Global Supported Not Supported Not Yes Bellcore Supported Not Not 120 V supported supported supported supported Hong Kong Supported Not Supported Not Yes Bellcore Supported Not Not 120 V supported supported supported supported lreland Not Supported Supported Not Yes BT Supported Not Not supported supported SIN227 supported supported Mexico Supported Not Supported Not Yes Bellcore Supported Not Not 120 V supported supported supported supported New Zealand Not Supported Supported Not Yes BT Supported
149. ndard Market profile attributes reference 213 Table 25 ATA2 DR7 Market Support Transmission and Loop Interface parameters Sheet 2 of 2 Market Market Transmission Loop Interface profile Support Localized Terminal PCM Ringing Ringing Loop Loop Input Coding Frequency Amplitude Current Current Impedance Scheme Hz Vrms Detect Limit Threshold mA mA Poland Yes 220 W A Law 50 80 18 40 820 W II 120 nF Spain Yes 220 W A Law 25 75 6 55 820 W II 120 nF Sweden Yes 200 W A Law 25 75 12 30 1000 WII 200 nF Switzerland Yes 220 W A Law 25 75 6 55 820 W II 120 nF Table 26 ATA2 DR7 Call Supervision Dial Pulse and DTMF parameters Market Call Supervision Dial Pulse DTMF Poe Duration ms Dial Duration ms Min Min Min Max Min Aus Min Min Min DTMF Min Seize Answer Recall Clear es Max Max Interdigit Coding DTMF cheme Break Make Pause Scheme Detect digits Level A dBm0 Brazil 200 50 250 1100 750 N 40 90 15 55 250 16 25 CALA 200 50 250 1100 750 N 40 90 15 55 250 16 25 Denmark 200 50 80 140 750 N 15 200 15 200 200 16 25 France 140 50 220 320 225 N 60 75 25 40 800 16 25 Germany 150 50 80 120 225 N 50 70 30 50 650 16 25 Holland 200 50 90 130 750 N 30 70 25 80 400 16 25 Italy 150 50 80 140 225 N 50 70 30 50 700 16 25 Norway 200 50 80 150 750 N 30 70 25 80 400 16 40 Poland 200
150. ne type NSF None WATS ALL PRI Extension The Network Specific Facilities NSF information element is used to request a particular service from the network Settings are based on the type of switch to which the line connects Suggested settings DMS 100 250 NONE Siemens ESWD Lucent 5ESS WATS GTD5 DMS 10 ALL If you select NONE the NSF extension bit is not set for any service If you select WATS the NSF extension bit is set for unbanded OUTWATS calls If you select ALL the NSF extension is always set for all CbC services Appears only for NI protocol Protocol User Network PRI pe If you select SL 1 protocol an additional setting Protocol type appears SL 1 protocol is a private networking protocol Use this protocol to designate a BCM 5 0 node as a Network controller The default setting is User client In public network configurations the CO is generally considered the Network side or controller Applies to SL 1 protocol only B channel Ascending PRI selection Sequential sequence Descending Sequential None Defines how B channel resources are selected for call processing Answer 1 2 3 4 or 5 sec E amp PRI timer M Set the minimum duration of an answer signal before a call is considered to be answered Disconnect 60 100 260 460 Loo T1 timer or 600 p milliseconds Specify the duration of an Open Switch Interval OSI before a call on a supervised external line is considered disconnected This setting must match the
151. ng a modem interface page 98 e Disabling a modem interface page 98 e Deleting a modem interface page 99 Adding a modem interface Use this procedure to add a modem interface Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 98 Dial up resources configuration Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces gt Dial out Interfaces tab 2 Click Add The Add Dial Up Interface dialog box appears Select Modem from the Interface type drop down list Enter a logical name in the Interface name field Select the Automatic dialout check box to use this interface for scheduled service 6 Click OK The interface appears in the Dial out Interfaces table End Enabling a modem interface An interface must be enabled to function as a backup connection If the BCM450 experiences a primary connection failure it will dial out using the dial up interface configured as the backup Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces 2 On the Dial out Interfaces tab select the modem 3 On the Link Parameters tab enter the Dial out number for the modem 4 On the Dial out Interfaces table select the Enable check box for the modem The interface is now enabled End Disabling a modem interface Use this proced
152. ng as a terminating node to communicate with other PBXs over the network using E1 lines For example you can link corporate offices separated geographically over DPNSS lines to other BCM50 systems bypassing the restrictions of the PSTNs to which they are connected BCM50 systems can function like a private network using DPNSS R2MFC Provides MFC R2 Multi Frequency Compelled R2 signaling over an E1 trunk PRI ISDN interface with 30 B channels and 1 D channel at 1 544 Mbps These lines give you incoming and outgoing access to an ISDN network and are autoanswer trunks Other Trunk Types BRI The BRI loop supports both trunk T loop and terminal equipment S loop configurations BRI provides two bearer B channels operating at 64 kbits s and a data D channel that operates at 16 kbits s BRI uses the D channel to carry call information When configured as a trunk T loop the BRI loop supports the following protocol variants NI 2 Connects to the network s S reference point and uses regular line pools These trunks can be manual answer or auto answer ETSI Euro There are two types of connections The S T type connects to the network s S reference point and uses regular line pools These trunks can be manual answer or auto answer The T T type connects to the network s T reference point and uses the Bloc pool type These trunks are auto answer ETSI QSIG Connects to the network s T reference point and uses the Bloc pool type These
153. ng service function Off Manual Auto e Off prevents the service from being activated e Manual turns the service on and off at any time from a control telephone This setting overrides any automatically running schedules e Auto programs a stop and start time for a service under the Common Settings heading These times are automatically executed after the service is active If all the lines used by a route are busy when a call is made you can program Routing service to overflow to the route used for normal mode If the call is routed to use the normal mode the telephone sounds a warning tone and shows the message Expensive route The caller can release the call to avoid the toll charges or can continue A schedule must be active for overflow routing to be in effect Overflow routing is not available in normal mode You must create an overflow route to be used with each routing code In this way every route used with a scheduled mode that has overflow service must have an alternate route in normal service Defines the routing service function Off Manual Auto Off prevents the service from being activated Manual turns the service on and off at any time from a control telephone This setting overrides any automatically running schedules Auto programs a stop and start time for a service under the Common Settings heading These times are executed automatically after the service is active Norte
154. ngs tab 3 In the Community Strings table select the community string that you want to delete 4 Click Delete A confirmation message appears 5 Click Yes to confirm the deletion End Configuring service access points Service access points are associated with the enhanced security and privacy features of SNMP v3 The Service Access Point tab is not visible if SNMPv3 is not selected on the SNMP General Settings tab You can add modify and delete service access points Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 59 2 Select the Service Access Points tab The Service Access Points tab appears 3 Click Add The Add Service Access points dialog box appears Configure the Add Service Access Points attributes Click OK End Variable definitions Variable User name Authentication Protocol Type of Access Encryption Protocol Engine ID Authentication Pass Phrase Privilege Pass Phrase Value Enter the name of the user associated with the service access point Select the authentication protocol Options are None MD5 SHA Select the type of access Options are Read Only and Read Write Select the encryption Options a
155. nnect your BCM main unit to the LAN to enable LAN access for your system Prerequisites e Obtain a standard Ethernet cable Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 28 BCM 5 0 system configuration preparation e The DHCP server on the main unit is enabled IP Phones only by default If your network already contains a DHCP server disable the DHCP server on the main unit Procedure steps Step Action 1 Connect one end of the Ethernet cable to your LAN 2 Plug the other end of the Ethernet cable into one of the available two LAN ports on the BCM 5 0 main unit two right most ethernet ports The OAM port does not support VoIP devices End Accessing the BCM Web page After you connect your computer to the BCM system you can download Business Element Manager from the Administrator Applications area of the BCM Web page Prerequisites e Ensure you connect your computer to the BCM system either through the OAM port or through a LAN connection Procedure steps Step Action 1 Open a Web browser and enter the BCM system IP address e f your BCM 5 0 is installed on a network type the address on the network in the form http xxx xxx XXX XXX e f your BCM 5 0 is installed but not yet configured connect directly to the BCM 5 0 through the OAM port and type http 10 10 11 1 The Enter N
156. nnish NO 9 16 11 France 8 YES Euro French NO 7 7 14 Germany 8 YES German NO 7 7 11 Global 8 YES North NO 7 16 11 American English Holland 8 YES Dutch NO 7 7 11 Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 Table 27 Voicemail parameters by country Sheet 2 of 3 Market profile attributes reference 215 Market Country Alternate Default Enable Local Maximum National Login QZ Language _ Touch Number CLID Number Mailbox Mapping Tone Gate Length Display Length Key Hong Kong NO North NO 11 9 10 American English India i YES United NO 7 16 14 Kingdom English Indonesia YES United NO 7 16 10 Kingdom English Ireland YES United NO 7 16 10 Kingdom English Italy 8 YES Italian NO 7 7 11 Malaysia F YES United NO 8 16 10 Kingdom English Mexico YES Spanish NO 7 16 10 New 8 YES Australian NO 7 16 8 Zealand English North ie NO North NO 7 16 10 America American English Norway 8 YES Norwegian NO 16 11 Pakistan 2 YES United NO 16 12 Kingdom English Panama YES Spanish NO 7 16 Peru YES Spanish NO 7 16 Philippines YES Spanish NO 7 16 11 Portugal 8 YES Portuguese NO 7 16 9 Poland YES Polish NO 7 16 11 POC 7 NO Mandarin NO 11 9 10 Qatar YES Arabic NO 6 16 6 Romania 8 YES German NO 7 16 8 Russia YES Russian NO
157. ns repeat step 1 to step 4 for an extension connected to the expansion unit Go to an extension that has access to one of the lines on the main unit Select the line or line pool to which the line belongs Check for a dial tone Make a call using the line or line pool ON OD Oo If this system has an expansion unit with an MBM that supports lines repeat step 5 to step 8 with an extension that can access one of the lines connected to the expansion unit End Troubleshooting the main unit Troubleshoot the BCM main unit if the main unit is not functioning properly Prerequisites e Test the BCM main unit for proper functionality For more information see Testing the main unit page 134 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 main unit testing 135 Procedure steps Step Action Verify that any nonfunctional feature is included in your installed keycode Check the wiring to the main unit and to the MBMs Make sure that the cables are properly seated and are connected to the correct ports Reboot the BCM 5 0 system Check LEDs Use Element Manager or the Telset Administration feature to check the programming for the lines or extensions that failed the call test If the programming is incorrect use the Backup and Restore Utility to load a recent backup of system programming If
158. ns Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks System parameters reference 159 Configuring DTM T1 E1 module parameters Clock Source Determine how the module functions for timing on the network e Primary External The network connection from where the system collects all the clocking information e Secondary External A backup for the Primary clock source e Internal Uses the clocking derived from the Primary connection Attention Changing the clock source can disconnect calls If you change the clock source for your system you can cause your system DTM interface s to reset resulting in dropped calls Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions CO fail Use the carrier failure standard used by the service provider TIA 5474 TR62411 Interface levels Choose the loss plan setting supported on the lines ISDN PSTN Framing Choose the framing format supported by the service provider ESF SF Internal CSU Turn the internal channel on or off Attention Disable the module before changing the internal CSU setting CSU line build Internal CSU set to ON Set the gain level of the transmitted signal 0 7 5 15 dB DSX1 build Internal CSU set to OFF Set the distance between the system hardware and the external channel service unit 000 100 100 200
159. nts and Privileges 2 Select the View by Accounts tab 3 Click Add to add a user account The Add Account dialog box appears Configure the Add Account attributes Click OK Repeat step 3 to step 5 to create more user accounts End Variable definitions Variable Description User ID Password Telset user ID numeric Telset password numeric Modem Callback Number Modem Callback Passcode ISDN Callback Number Change Password On Login Change Password On Login Telset Value Enter a description for this account Enter a descriptive name for the user or the user function Enter a password for this account If the user performs administration through the Telset interface enter a number for the user ID Enter a password for the Telset User ID If Callback is required enter the number to which the system calls back to verify the dial up user access This is the code the system uses to confirm the callback is legitimate If ISDN Callback is required enter the number to which the system calls back to verify the dial up user access Select this check box to force the user to change the password upon first login Select this check box to force the user to change the Telset password upon first login Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 64 BCM 5 0 c ager
160. o change the password for the selected account Enter the new password for the account Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 44 BCM 5 0 configuration with Telset Administration 15 Enter the new password again to confirm it End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 You can configure all BCM system parameters through Business Element Manager Prerequisites to BCM 5 0 configuration with Business Element Manager e Launch Business Element Manager and connect to your BCM system For more information see Connecting to the BCM system page 30 BCM450 configuration with Element Manager procedures This task flow shows you the sequence of procedures you perform to configure the system parameters of your BCM system through Element Manager To link to any procedure go to BCM 5 0 configuration with Business Element Manager navigation page 46 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 46 BCM 5 0 configuration with Business Element Manager Figure 7 BCM450 configuratio
161. off on 500 ms off Mexico Silence 480 62 21 250 ms on 480 620 21 500 ms 0 250 ms off on 500 ms off New 400 13 0 1 s 0 1 400 11 5 75 ms on 400 11 5 500 ms Zealand silence s 100 ms off on 75 ms on 500 ms 100 ms off off 75 ms on 100 ms off 75 ms on 400 ms off North Silence 480 62 21 250 ms on 480 620 21 500 ms America 0 250 ms off on 500 ms off Norway Silence 950 140 25 333 ms 425 11 5 500 ms 0 1800 333 ms on silence 333 ms 500 ms 1 05 off Poland Silence 950 140 25 333 ms 425 17 5 500 ms 0 1800 333 ms on silence 333 ms 500 ms 1 0 s off Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 172 Market profile attributes reference Table 6 Special Dial Overflow and busy Sheet 3 of 3 Market Special Dial Overflow Busy profile PRC Silence 450 11 5 400 ms on 450 11 5 350 ms 400 ms off on 350 ms off Russia Silence 425 10 160 ms on 425 10 350 ms 160 ms off on 350 ms off South Africa Silence 400 21 250 ms on 400 21 500 ms 250 ms off on 500 ms off Spain Silence 950 140 25 333 ms 425 11 5 200 ms 0 1800 333 ms on silence 333 ms 200 ms 1 05 off Sweden 425 11 5 320 ms 950 25 333 ms 425 11 5 250 ms on 25 ms 1400 333 ms on off 1800 333 ms 250 ms silence 1 0s off Switzerland Si
162. ofile To link to any procedure go to BCM 5 0 configuration with Startup Profile navigation page 66 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 66 BCM 5 0 configuration with Startup Profile Figure 8 BCM450 configuration with Startup Profile procedures Setting the Excel macro security level Customizing a Startup profile for your system Loading the startup profile data onto your system BCM 5 0 configuration with Startup Profile navigation e Setting the Excel macro security level page 66 e Customizing a Startup Profile for your system page 67 e Loading the Startup Profile data onto your BCM system page 68 Setting the Excel macro security level The Startup Profile template uses macros to perform certain functions You must set your Excel macro security level to medium or low to enable the macros Prerequisites e You require a copy of the Startup Profile template For more information see Downloading the Startup Profile template page 29 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Startup Profile 67 Procedure steps Step Action Open Microsoft Excel From the Tools menu select Macro Select Security Select Medium or Low Click Ok Exit from Ex
163. on 1400 333 ms 333 on 500 ms 1800 ms 250 ms silence 1s off off off CALA Silence 480 62 21 250 ms on 480 620 21 500 ms 0 250 ms off on 500 ms off Canada Silence 480 62 21 250 ms on 480 620 21 500 ms 0 250 ms off on 500 ms off Caribbean Silence 480 62 21 250 ms on 480 620 21 500 ms 0 250 ms off on 500 ms off Denmark Silence 950 140 25 333 ms 425 11 5 250 ms 0 1800 333 ms 333 on silence ms 250 ms 1s off off France Silence 950 140 25 333 ms 440 11 5 500 0 1800 11 5 333 ms 333 500 ms silence 25 ms off silence 1s off Germany Silence 425 11 5 240 ms on 425 11 5 150 ms 240 ms off on 475 ms off Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Market profile attributes reference 171 Table 6 Special Dial Overflow and busy Sheet 2 of 3 Market Special Dial Overflow Busy profile Global Silence 480 62 21 250 ms on 480 620 21 500 ms 0 250 ms off on 500 ms off Holland 425 11 5 500 ms_ 950 18 333 ms 425 11 5 500 ms on 1400 333 ms 333 on 50 ms 1800 ms 500 ms off silence 1s off off Hong Kong Silence 480 62 14 5 500 ms on 480 620 14 5 500 ms 0 500 ms off on 500 ms off lreland 400 432 14 5 0 4 s 0 4 425 17 5 450 ms on 425 17 5 450 ms s 450 ms off on 450 ms off Italy Silence 425 8 200 ms on 425 8 500 ms 200 ms
164. onfiguring MBMs and Norstar modules 73 BCM50 and BCM450 trunk module configuration 75 Configuring the trunk module parameters 75 Configuring call by call service selection 76 Provisioning module lines and loops 76 Dial up resources configuration 79 ISDN interface management 79 ISDN interface connection or disconnection 82 ISDN channel parameters configuration 83 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Contents 5 Modem interface management 85 Modem interface connection or disconnection 87 Modem dial out link parameters configuration 88 WAN Failover on BCM50 91 ISDN dial in parameters configuration 93 Automatic dial out interface configuration 98 Dial up interfaces as primary connections 100 Static routes for dial out configuration 102 BCM50 and BCM450 scheduled services 103 Configuring schedule names and timers 103 Configuring scheduled service 104 BCM50 and BCM450 music source configuration 107 Selecting the audio jack as a music source 107 Selecting a network device as a music source 108 Accessing the Music Manager administration Web page 109 Loading music onto the BCM50 and BCM450 110 Adding music to the play list 111 Removing music from the play list 111 Deleting music from the BCM50 and BCM450 112 Using the BcmAmp Player 112 Basic configuration testing 119 BCM50 and BCM450 main
165. ons Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 140 BCM 5 0 expansion unit testing 3 Check the wiring to the MBM Make sure that the cables are properly seated and are connected to the correct ports with proper LED indications Check that the switches on the MBM are all set to on If the MBM is a GASM or GATM all the switches on the right are not set to on To check the MBM switches you must remove the MBM from the expansion unit Perform a firmware download to ensure that the correct version is loaded on the ASM GASM or GATM unit Use Business Element Manager or Telset Administration to check the programming for the lines or extensions connected to the MBM Reboot the system to ensure that the BCM50 main unit functions correctly If the programming is incorrect use the Backup and Restore Utility to load a recent backup of system programming If a recent backup is not available correct the programming using Business Element Manager or the Telephone Administration feature End Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 BCM 5 0 media bay modules testing The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Use the procedures in this section to test and troubleshoot the fun
166. ons Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 62 BCM 5 0 configuration with Business Element Manager End Variable definitions Variable Value Name Enter a name for the trap Host Enter the IP address of the trap destination Port Enter the UDP port number from which the trap will be sent The default value is 162 SNMP version Select the version of the SNMP Agent for the trap Options are v1 v2C and v3 Community String Enter the community string to use for the SNMP trap User Name For v3 only enter the user name for the SNMP trap Deleting SNMP Trap Destinations You can delete SNMP Trap Destinations Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the SNMP Trap Destinations tab The SNMP Trap Destinations tab appears In the SNMP Trap Destinations table select a trap destination Click Delete A confirmation message appears 5 Click Yes End Creating user accounts Create user accounts to allow specific user to access the BCM 5 0 system Procedure steps Step Action Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 configuration with Business Element Manager 63 1 Select Configuration gt Administrator Access gt Accou
167. opyright 2009 Nortel Networks ager 5 0 Copyright 2009 Nortel Networks System capacity reference The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 This section provides information about the system capacity for your BCM system Navigation e BCM device type capacity page 163 BCM device type capacity The following table provides the maximum capacities for your BCM devices Table 2 BCM device type capacity Device type BCM450 Capacity BCM50 Capacity Maximum TDM Set DNs that can exist in the system Note 300 44 DECT and T7406e wireless handsets are part of the TDM set count Maximum is affected by IP DN count Available DNs 300 IP DNs allocated Maximum number of IP Set DNs Maximum is affected by 300 32 TDM DN count Available DNs 300 TDM DNs allocated Maximum number of Application DNs Call Centre Skillsets 300 50 VoiceMail Maximum number of Hunt Group DNs 30 30 Maximum number of Target Lines target line numbering 639 208 starts at line 361 Maximum number of TDM Trunks Analog Digital physical 130 2 trunks Maximum is affected by IP Trunk count Available TDM trunks 130 IP Trunks allocated Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 164 System capacity reference Table 2 BCM device type c
168. or the music source This is the port BCM uses to send music to the users Default 2218 Accessing the Music Manager administration Web page Select the Music Manager to use the IP Music feature to connect to the music source available on the BCM If you select Music Manager you must configure the BcmAmp application before you can use it Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 BCM 5 0 music source configuration 125 Procedure steps Step Action 1 Select Configuration gt Applications gt Music The Music panel appears From the Music Source list select Music Manager Click Launch Music Manager The Connect to IP Address dialog box appears 4 In the User Name box enter the user name you use to log on to Business Element Manager 5 In the Password box enter the password you use to log on to Business Element Manager 6 Click OK The Music Manager Administration Web page appears 7 For help with the BemAmp application use the BemAmp Help accessible from the BemAmp Web page End Loading music onto the BCM 5 0 Before you can add music to the play list you must load the music track onto the BCM system Prerequisites e The maximum size of any single sound file you load onto BCM is 150 MB e The maximum amount of disk space for Music Manager audio files is 1 GB e To en
169. orted Supervised in Mode 400 Supervised 25 Hz mode 500 ms On 500 ms Off 100ms Spain ETSI Not No No Yes Supported Not Not supported Supported Supported Supported in Supervised mode Nortel Business Communications Manager 5 0 Configuration System Copyright 2009 Nortel Networks NN40170 501 September 2009 02 04 Standard Market profile attributes reference 205 Table 18 On hook caller ID disconnect supervision and message waiting parameters Sheet 3 of 3 Market On hook caller ID Disconnect supervision Message waiting profile FSK DTMF OSI Busy tone Line FSK Voltage Stutter Start Digit reversal reversal dial tone Stop Digit Taiwan ETSI Supported No Supported No Supported Not Not D C 480 620 supported supported Hz 500 ms On 500 ms Off United ETSI Not Yes No No Supported Not Not Kingdom supported 500 ms supported supported UK Guarded Clear GASM8 parameters This section contains information for the GASM8 MBM Global analog stations are not supported in the following market profiles Brazil CALA Denmark France Germany Holland Italy Norway PRC Spain Sweden Switzerland and Taiwan Localization DIP switch settings specifications and transmission parameters Table 19 Localization DIP switch settings specifications and transmission parameters Sheet 1
170. ox appears Enter a line pool the ISDN interface can use to dial out Click OK End ISDN dial in parameters configuration The ISDN Dial In Parameters controls Dial in to the BCM for remote access This panel is used to configure the ISDN for Dial in It also displays the connection status of the ISDN connections if any are in progress ISDN lines used for ISDN dial in can be assigned to telephone sets for voice The ISDN setup message specifies whether the call is data or voice and the BCM handles it accordingly Attention ISDN Dial in will be disabled if both ISDN auto dialout interfaces are enabled Prerequisites for ISDN dial in parameters configuration e Callback is configured in User Accounts see Nortel Business Communications Manager 5 0 Administration and Security NN40170 603 The Callback settings must be configured in order for callback to occur ISDN dial in parameters configuration navigation e Configuring ISDN dial in access page 105 e Configuring the ISDN dial out IP address page 109 Configuring ISDN dial in access Use the following procedure to configure ISDN dial in access Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 106 Dial up resources configuration Procedure steps Step Action 1 Select Configuration gt Resources gt Dial Up Interfaces 2 On the ISDN Dial In Par
171. page appears From the Administrator Applications page click Startup Profile Template a fF N The Startup Profile Template panel appears Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 30 BCM 5 0 system configuration preparation 6 Read the information on this panel 7 Click Download Startup Profile Template on the right side of the screen and follow the instructions to download the template End Downloading the factory default programming record Download the factory default programming record from the BCM Web page if you want a record of the default parameter values for the BCM system Prerequisites e Access the BCM Web page For more information see Accessing the BCM Web page page 28 Procedure steps Step Action 1 From Application Group click BCM The Applications panel appears From the Applications panel select Other Administrator Applications From the Administrator Applications page click Factory Default Programming Record The Factory Default Programming Record panel appears Read the information on this panel Click Download Factory Default Programming Record on the right side of the screen and follow the instructions to download the template End Connecting to the BCM system Connect to your BCM system to configure your system with Business Element Manager
172. path where you want the file stored In the Files of type box choose the format in which you want to save the data HTML or Microsoft Excel spreadsheet Enter a File name Nortel recommends that you make the current date and system name part of the file name Click Save to save the DN data This takes approximately 45 minutes to save the DNs Click Save to save the programming record End Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 36 BCM5 tem configuration preparation Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks Basic parameters configuration The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Configure basic parameters initial parameters and startup parameters through Telset Administration Business Element Manager or the Startup Profile template Prerequisites to basic parameters configuration e Prepare your BCM 5 0 system for configuration For more information see BCM 5 0 system configuration preparation page 25 e Foran overview of the initial parameters and startup parameters see System parameters reference page 151 Basic parameters configuration tasks This work flow shows you the sequence of tasks you perform to configure the basic parameters of your BCM450 system To link to any
173. ple Network Management Protocol is a set of protocols for managing complex networks SNMP compliant devices called agents store metadata in Management Information Bases MIBs and provide this data to SNMP requesters Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 20 Fundamentals You can configure general SNMP settings including enabling and disabling the SNMP agent enabling and disabling versions of the SNMP agent defining access permissions and adding and deleting SNMP management stations You can create a list of SNMP managers who are permitted to query the BCM 5 0 system by specifying their IP addresses If you have specified SNMP managers the BCM 5 0 SNMP agent will respond only to SNMP requests from those IP devices You can use external SNMP clients such as HP OpenView to monitor the BCM 5 0 system by means of read only SNMP requests The BCM main unit supports the following versions of SNMP e SNMP vi the first implementation of SNMP this version supports such protocols as IP e SNMP v2C provides improved efficiency and error handling e SNMP v3 provides improvements in security and privacy Using the Business Element Manager you can select which versions of SNMP you want the BCM agent to support For more information see Configuring SNMP settings page 55 Management Information Bases provide acc
174. ppears 4 Configure the ISDN Link Parameters End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 97 Variable definitions Variable Value PPP Settings IdleTime out s The interval after which the ISDN interface disconnects when there is no traffic Default 90 seconds lt 0 36000 gt Note A value of 0 makes the connection persistent Maximum receive unit The maximum size of the packets that can be received lt 128_1500 gt Default 1500 Maximum transmission unit The maximum size of the packets that can be received lt 128_1500 gt Default 1500 IP header compression Enable or disable IP header compression Note This feature must be enabled at both ends of the connection Default enabled Software compression Enable or disable software compression When enabled all dial up connections use BSD Scheme for compression Default disabled Access Settings Authentication Select the authentication type for the link Default CHAP User Name Select the user name used for authenticating to the remote end Modem interface management Attention Modem interface management is not applicable for BCM50 BCM supports one V 34 modem connection to and from the BCM450 Modem interface management navigation e Adding a modem interface page 97 e Enabli
175. provides information that is unique to the type of trunk module selected The following table describes the possible fields trunk module parameters and an indication of which types of modules use each setting Attribute Value Module line type Trunk type All trunks Indicates the type of trunks This field is read only for all modules except DTM modules Trunk mode DS CLID Global Loo Legacy p DS CLID displays for old North American LS DS or CLID analog trunk modules the old analog MBM or the GATM with North American DIP switch settings Global displays for the GATM MBM with no regional DIP switches set Legacy displays for all other old analog trunk modules Protocol NI 2 DMS 100 PRI DMS 250 AT amp T4ESS SL 1 Euro ETSI Q Sig Choose the trunk protocol used by your service provider The supported protocols are PRI T1 NI NI 1 and NI 2 DMS 100 DMS 250 AT amp T4ESS SL 1 PRI E1 ETSI QSIG Euro SL 1 Note SL 1 and ETSI QSIG require an MCDN keycode to display BRI Protocol can also be selected on BRI T loops under Configuration gt Telephony gt Loops Note Always check the line protocol with the central office Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 156 System parameters reference Attribute Value Module li
176. r Cadence Tone Tone dBm0 dBm0 Australia 425 13 off 375 ms on N A 23 off 375 ms off Bahrain 400 16 75 ms on N A 100 ms off 75 ms on 400 ms off Brazil 425 11 5 250 ms on N A 250 ms off CALA 480 620 21 250 ms on 1004 14 Continuous 250 ms off Canada 480 620 21 250 ms on 1004 14 Continuous 250 ms off Caribbean 480 620 21 250 ms on 1004 14 Continuous 250 ms off Denmark Silence N A France Silence N A Germany 425 11 5 240 ms on N A 240 ms off Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 177 Table 9 Reorder 1 kHz Sheet 2 of 3 Market profile Reorder 1 kHz Tones Hz Levelper Cadence Tones Hz Levelper Cadence Tone Tone dBmo dBmo Global 480 620 21 250 ms on 1004 14 Continuous 250 ms off Holland 425 11 5 250 ms on N A 250 ms off Hong Kong 480 620 14 5 250 ms on N A 250 ms off Ireland 200 11 5 400 ms on N A Silence 350 ms off 17 5 225 ms on Silence 525 ms off Italy 425 8 200 ms on N A 200 ms off Mexico 480 620 21 250 ms on 1004 14 Continuous 250 ms off New Zealand 400 11 5 400 ms on N A Silence 350 ms off 17 5 225 ms on Silence 525 ms off North America 480 620 21 250 ms on 1004 14 Continuous 250 ms off Norway 425 11 5 200 ms on N A 200 ms off Poland 425 17 5
177. razil Yes 425 11 5 Continuous 425 18 Continuous CALA No North 440 350 17 Continuous 440 350 25 Continuous America Canada Yes 440 350 17 Continuous 440 350 25 Continuous Caribbean No North 440 350 17 Continuous 440 350 25 Continuous America Denmark Yes 425 11 5 Continuous 425 19 5 Continuous Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 169 Table 5 Localized Dial and Quiet Dial Sheet 2 of 2 Market profile Localized Dial Quiet Dial Tones Hz Level per Cadence Tones Level per Cadence Tone dBm0 Hz Tone dBm0 France Yes 440 11 5 Continuous 400 17 5 Continuous Germany Yes 425 11 5 200 ms on 425 17 5 200 ms on 275 ms off 275 ms off 200 ms on 200 ms on 275 ms off 275 ms off 200 ms on 200 ms on 875 ms off 875 ms off Global No North 440 350 17 Continuous 440 350 25 Continuous America Holland Yes 425 11 5 Continuous 425 19 5 Continuous Hong Kong Yes 440 350 11 5 Continuous 440 350 17 6 Continuous lreland Yes 425 14 5 Continuous 425 17 5 Continuous Italy Yes 350 425 8 5 Continuous 350 425 17 5 Continuous Mexico No North 440 350 17 Continuous 440 350 25 Continuous America New Zealand Yes 400 13 Continuous 400 21 Continuous Nor
178. re None DES 3DES AES Enter an engine ID when you add a user that will be used for SNMP v3 communications The engine ID is made up of hexadecimal digits with a colon separating each digit Leave the engine ID blank when you add a user that will have access to the MIB or in the case of SNMP v3 MIB queries Enter the Authentication pass phrase for the service access point Press the Tab key when you have entered the phrase Enter the Privilege pass phrase for the service access point Press the Tab key when you have entered the phrase Deleting service access points You can delete service access points Procedure steps Step Action 1 Select Configuration gt Administrator Access gt SNMP 2 Select the Service Access Points tab The Service Access Points tab appears 3 In the Service Access Points table select a service access point Nortel Business Communications Manager 5 0 Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 60 BCM 5 0 configuration with Business Element Manager 4 Click Delete A confirmation message appears 5 Click Yes End Configuring SNMP trap destinations An SNMP trap is a signal that tells the SNMP manager that an event has occurred on the system The SNMP system enables SNMP traps to be generated based on all or some events and alarms generated on the BCM 5 0 system Any information that is displayed in
179. reates space on the BCM system to add more files Procedure steps Step Action 1 Click File Manager A list of audio files already on the BCM appears 2 Beside the sound file you want to delete click Remove A confirmation dialog box appears 3 Click OK The file is permanently removed from the BCM 5 0 system Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 128 BCM 5 0 music source configuration End Using the BcmAmp Player The BcmAmp Player is a web based interface Use the BcmAmp Player to select play stop or pause sound files that appear on the Play List Prerequisites e After a song is stopped the Stop button changes to the Play button Procedure steps Step Action 1 Click BemAmp Player The BcmAmp Player interface appears 2 To scroll through the play list click Next Track or Previous Track or select a sound file from the list To play a sound file click Play To stop a sound file click Stop To pause a sound file click Pause End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Basic configuration testing The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Perform basic testing and troubleshoot
180. rect Access Arrangement Transmission parameters Table 16 Transmission parameters Sheet 1 of 2 Market profile Transmission PCM coding AC impedance Loop length Tx CO gain Rx CO gain scheme adjustment short medium short medium capability long long Australia A law 220 W 820 W II No N A 0 N A N A 6 dB N A 120 nF Bahrain A law 900 W 2 16 uF Yes 0 3 dB 3 dB 3 3 dB 6 dB Brazil A law 600 W 900 W Yes 3 dB O 0 0 0 3 dB CALA A law 600 W Yes 3 dB O 0 0 0 3 dB Canada mu law 600 W Yes 3 dB 0 0 0 0 3 dB Caribbean mu law 600 W Yes 3 dB 0 0 0 0 3 dB Global A law 600 W Yes 0 3 dB 3 dB 3 dB 3 dB 6 dB Hong Kong mu law 600 W No N A 0 N A N A 6 dB N A Ireland A law 270 W Yes 0 3 dB 3 dB 3 dB 3 dB 6 dB 750 W11150 nF Mexico A law 600 W Yes 0 3 dB 3 dB 3 dB 3 dB 6 dB New Zealand A law 320 W 1050 W Il No N A 3 dB N A N A 3 dB N A 230 nF North America mu law 600 W Yes 3 dB 0 0 0 0 3 dB Poland A law 600 W No N A 3 dB N A N A 3 dB N A PRC A law 600 W Yes 3 dB 0 0 0 0 3 dB Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 202 Market profile attributes reference Table 16 Transmission parameters Sheet 2 of 2 Market profi
181. requirements for the system If you are not prompted to change the password the following Welcome panel information displays Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 34 BCM 5 0 system configuration preparation Figure 4 Welcome panel Task Navigation Panel Welcome Configuration Administration PY cone Lu System Account Notifications WARNING Your telset password must be changed y Administrator Access y Resources Z Telephony changed gt Data Services gt Applications Numeric ID 738662 WARNING The following account passwords must be D 6 6 6 6 User ID Telset user ID Last successful login Variable definitions Variable Value Account Notifications This read only value displays BCM administrative messages or notifications regarding the current user User ID This read only value is the user ID you used to log on to the system Telset User ID This read only value is the user ID used to logon to the telset configuration interfaces for telephony and CallPilot applications Last successful login This read only value is the date and time that this user account was last logged in the system Saving the programming record Save the programming record that contains the current settings of all or part of your Business Element Manager data These files
182. rerequisites e Ensure you generate the keycode file for your BCM 5 0 system and that the keycode file is stored on your computer e For more detailed information about retrieving and entering the keycode for your system see the Keycode Installation Guide NN40010 301 Procedure steps Step Action 1 Select Configuration gt System gt Keycodes The Keycodes panel appears 2 Click Load Keycode File The Open dialog box appears 3 Select the keycode file for your system and then click Open End Configuring the IP address Configure the BCM IP address for full network connectivity Prerequisites e If you modify any of the attributes the Business Element Manager session disconnects Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 48 BCM 5 0 configuration with Business Element Manager Procedure steps Step Action 1 Select Configuration gt System gt IP Subsystem Select the LAN Interfaces tab 3 Select Customer LAN from the LAN Interfaces Summary The IP Configuration pane appears 4 Click Modify 5 Enter the IP address 6 Enter the IP subnet mask 7 Enter the Default gateway 8 Click OK End Variable definitions Variable Value Obtain IP address dynamically If this is selected the BCM system attempts to use IP address information from a DHCP server If this is not s
183. services erases all telephony programming as well as all Voice Message mailboxes and messages Procedure steps Step Action 1 Select Administration gt Utilities gt Reset 2 Click Cold Reset Telephony Services The Cold Reset Telephony dialog box appears Configure the Cold Reset Telephony attributes Click OK End Variable definitions Variable Value Region Specifies the startup region DID or PBX template Specifies the startup template Start DN Specifies the startup DN The default is 221 Initializing voice mail Initialize your voice mail system to enable users access voice mail features Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 50 BCM 5 0 configuration with Business Element Manager Prerequisites e For more information see the CallPilot Manager Set Up and Operation Guide NN40090 300 Procedure steps Step Action 1 Select Configuration gt Applications gt Voice Messaging Contact Center 2 Click Launch CallPilot Manager The Quick Install Wizard form appears If your voice mail system is already initialized you do not see the Quick Install Wizard Instead you see the CallPilot Manager Main Menu Web page 3 Configure the attributes on the Quick Install Wizard form End Entering a name for your system Enter a descriptive name for your syst
184. setting for the line at the central office CO You must enable disconnect supervision by changing the Line Trunk mode attribute Under the Telephony Services sub heading choose Lines and Line trunk Data Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks System parameters reference 157 Attribute Value Module line type Clock Primary External Ti PRI BRI DASS Source Secondary S T 2 External Internal Designates whether the DTM BRI acts as a primary or secondary timing component for an external timing source or as the internal timing source Note A BRI module can be programmed with primary secondary clock source however it is recommended that a BRI module always be set to Internal if a DTM exists on the system to be the Primary External clock source Warning Changing the clock source can disconnect calls If you change the clock source for your system you can cause your system DTM interface s to reset resulting in dropped calls Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions Send Name Select or clear PRI BRI Display QSIG If you select this check box the system sends a specified outgoing name display OLI from the calling telephone Appears only for Protocols SL 1 NI DMS 100 DMS 250 or P
185. signment is dynamically performed by the system as required until either all hardware administered to a system is populated with the necessary DNs and line numbers or the system has reached the maximum capacity For more information about dynamic device configuration see the following sections e Dynamic device configuration for BCM450 page 16 e BCM 5 0 internal resources configuration page 71 e BCM450 MBM and legacy Norstar configuration page 75 Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks Introduction The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 This guide describes how to configure the Business Communications Manager BCM 5 0 systems Navigation e Fundamentals page 13 e System configuration page 23 e BCM 5 0 system configuration preparation page 25 e Basic parameters configuration page 37 e BCM 5 0 internal resources configuration page 71 e BCM450 MBM and legacy Norstar configuration page 75 e BCM 5 0 trunk module configuration page 85 e Dial up resources configuration page 91 e BCM 5 0 scheduled services page 115 e BCM 5 0 music source configuration page 121 e Basic configuration testing page 129 e System parameters reference
186. ss Code e Test Local Mode Timeout e Primary Network Connect Server Address e Alternate Network Connect Server Address e Network Connect Server Port e Heartbeat Protocol Port e H 323 ID e Numbering Plan ID e Type of Number e Node ID e MO Access Code Length Feature codes N A Keycodes Parameters Telset Business Element Startup Profile Administration Manager Keycode Feature 9 8 gt Configuration gt System gt Keycode Configuration gt Resources SRG Main Office gt Survivable Remote Gateway gt S1000 Main Office Settings tab Call by call services available The following table lists the applicable services for the protocol defined on the Module record Protocol Services Available Foreign Inwats 800 Intl 800 Switched Nine Hundred Exchg Digital SDS 900 NI SID or All By number or All N A N A N A DMS 100 SIDorAll SID By number or All N A N A N A DMS 250 SID or All SID By number or All N A N A SID or By number or All Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks System parameters reference 155 Protocol Services Available Foreign Inwats 800 Intl 800 Switched Nine Hundred Exchg Digital SDS 900 4ESS N A By number or All By number Bynumberor By number or All or All All SL1 Trunk module parameters The trunk module parameters
187. st is default French English English English French Spanish Portuguese Norwegian EuroFrench Spanish Turkish Danish Italian ONN blocking Analog VSC None None None None None 141 tone Analog VSC None None None None None 141 pulse BRI VSC None None None None None 141 BRI per loop SuprsBit SuprsBit SuprsBit SuprsBit SuprsBit SrvcCode Release reason Release text Simple Simple Simple Simple Simple Detailed Release code On On On On On Off DTMF Tone duration 120 120 120 120 120 120 parameters ms Pause time 1 5 3 5 1 5 3 5 1 5 3 5 ms Interdigit time 80 100 80 100 80 100 ms Analog trunk parameters The following table contains information for the onboard GATI interface the G4x16 G8x16 MBM NT5B42AAABE5 NT5B42AAACES the new GATM4 8 MBM NT5B44BAABE5 NT5B44AAABES and the legacy GATM4 8 MBM Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 197 NT5B44BAAA NT5B44AAAA in a BCM 5 0 system Differences between the interfaces are noted in this table The 4x16 NT5B42AAAA and CTM4 8 MBMs are not covered in this table Global analog trunks are not supported in the following market profiles Denmark France Germany Holland Italy Norway Spain Sweden and Switzerland Localization PSTN standards and pulse dialing parameters Table 15 Localization
188. stem NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM450 MBM and legacy Norstar configuration 83 3 Click Deconfigure The Deconfigure confirmation box appears 4 Click OK to confirm deconfiguration of the selected MBM or legacy Norstar module End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 84 BCM450 MBM and lega Jorstar configuration Manager 5 0 tem 02 04 lt ptember 2009 Copyright 2009 Nortel Networks BCM 5 0 trunk module configuration The information in this chapter applies to both the BCM50 and the BCM450 platforms running BCM 5 0 Configure the trunk module parameters to define the line properties for your BCM system Prerequisites to BCM 5 0 trunk module configuration e Launch Business Element Manager and connect to your BCM system For more information see Connecting to the BCM system page 30 e You can access trunk module configuration through Telset Administration using CONFIG gt Hardware BCM450 trunk module configuration procedures This task flow shows you the sequence of procedures you perform to configure your BCM trunk modules To link to any procedure go to BCM 5 0 trunk module configuration navigation Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 20
189. sure there is sufficient disk space for CallPilot Music Manager Administration prevents you from uploading files if there is less than 1 GB of free disk space on BCM To minimize the time required to upload audio files record the audio files as a single channel mono using 8 bit samples at a rate of 8 kHz Procedure steps Step Action 1 Click File Manager Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 126 BCM 5 0 music source configuration A list of audio files already on the BCM appears along with a form for uploading new files 2 Click Upload The Upload file dialog box appears Enter the name of the file to upload or click Browse Navigate to the folder that contains the sound file you want to upload Select the sound file and then click Open The sound file must be a wav or au file format The path for the sound file appears in the Upload box Click the Volume list Select a volume setting If you want to assign a name to this sound file enter the name in the As box This name appears on the File List to help identify the sound file 9 Click Go The Upload Completed dialog box appears 10 Click Close The file is added to the File List 11 Repeat step 3 to step 10 for each sound file you want to add End Adding music to the play list The play list is an ordered list of songs that are heard
190. t interfaces tab Clear the Enable check box Click the ISDN interface you want to delete Click Delete A confirmation dialog box appears 5 Click Yes The interface is deleted Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 94 Dial up resources configuration End ISDN interface connection or disconnection Interfaces can be connected manually or they can be triggered to connect by auto dial out see Adding an automatic dial out interface page 111 Auto dial out routes can not be added if the interface is already manually connected unless the interface is already connected with auto dial out routes configured ISDN interface connection or disconnection navigation e Connecting an ISDN interface page 94 e Disconnecting an ISDN interface page 94 Connecting an ISDN interface Use the following procedure to connect an ISDN interface Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces 2 On the Dial out Interfaces tab select the interface to connect 3 Select the Enable check box 4 In the IP Address Specification tab specify the remote IP address to which to connect 5 In the top panel click Connect End Disconnecting an ISDN interface Use the following procedure to disconnect an ISDN interface Procedure steps Step Action
191. t is selected 3 Provision the lines virtual channels and loops for your module e The Provision Line tab panel is used for all trunks except DPNSS and BRI loops e The DPNSS module shows the Provision Virtual Channels tab panel e BRI loops require an extra step so the Provision Loops tab panel appears after a BRI module is selected End Variable definitions Variable Value Provision Lines tab Line lt line number gt This is a list of the lines assigned to the module Provisioned lt check box gt If the check box is selected beside a line that line is available for call traffic Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks BCM 5 0 trunk module configuration 89 Variable Value Provision Virtual Channels tab Virtual Channel lt read only gt A virtual channel assigned to the DPNSS module Provisioned lt check box gt If the check box is selected beside a channel that channel is available for call traffic Provision Loops tab Loop lt loop number gt These are the loop numbers assigned to the selected BRI module Modules have four loops but only loops designated as T loops require provisioning Provisioned lt check box gt If the check box is selected beside a loop that loop has lines that can be provisioned Nortel Business Communications Manager 5 0 Configur
192. t the far end E amp M T1 and E amp M Use this type of trunk line to create simple network connections to other phone systems This trunk always operates in a disconnected supervised mode PRI ISDN interface with 23 B channels and 1 D channel at 1 544 Mbps These lines give you incoming and outgoing access to an ISDN network and are autoanswer trunks E1 Digital Trunk Types DASS2 British Trunk provides multiline IDA interconnection to the British Telecom network Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Market profile attributes reference 219 Table 29 Analog and digital trunk types and descriptions Sheet 2 of 2 Trunk Types Description DPNSS You can use a digital private network signaling system to tie together phone systems from various manufacturers over E1 lines offering significant enhancements to BCM50 networking capabilities DPNSS makes it easy to support centralized network functionality within private networks for operators and attendants dealing with large numbers of calls The routing capabilities provide more larger network capabilities without the expense of installing a new system reconfiguring all the nodes or incurring extensive downtime Most functionality over DPNSS lines is transparent after you program the DPNSS into the system DPNSS uses a local node acti
193. tandard September 2009 Copyright 2009 Nortel Networks 222 Market profile attributes reference Alarms If your system does not have an analog profile no new alarms appear on your system If your system has an analog profile the following new alarms can appear Table 30 Programmable analog interface alarms Alarm number Alarm text Action 382 Market profile does not The market profile you selected in the match analog profile base BCM does not match the market profile market profile used as a base for the analog profile file Either change the BCM market profile or change or delete the profile file 383 Profile is corrupt or invalid You cannot use the profile file you selected Delete or replace the profile file Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System Copyright 2009 Nortel Networks All Rights Reserved Publication NN40170 501 Document status Standard Document issue 02 04 Document date September 2009 Product release BCM 5 0 Job function Configuration Type Technical Publication Language type English NORTEL the globemark design and the NORTEL corporate logo are trademarks of Nortel Networks Sourced in Canada To provide feedback or report a problem with this document go to www nortel com documentfeedback
194. tem parameters reference 153 e User ID e Group e Description e Callback number Administrator Access gt View by Accounts tab Parameters Telset Business Element Startup Profile Administration Manager Time N A Configuration gt System gt Time e Date and Time source PAS AIRE e NTP server address e Date and time e Time zone DHCP server N A Configuration gt Data DHCP Server e Enable disable server Die eae De General Settings tab e IP domain name e Primary DNS Secondary DNS e Default gateway IP Phones N A Configuration gt Resources IP Telephones f gt Telephony Resources gt Enable registration IP Sets e Enable global pwd e Global pwd e Auto assign DNs Advertisement Logo SNMP Agent N A Configuration gt SNMP Agent Administrator Access gt e Enable disable SNMP SNMP gt General tab agent e Minimum security e SNMP version support SNMP community N A Configuration gt SNMP Community Comm nity strin Administrator Access gt y g SNMP gt Community e Type of access Strings tab SNMP manager N A Configuration gt SNMP Manager a Nanader IP address Administrator Access gt Geer ne ener SNMP gt General tab User account N A Configuration gt User Account Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 154 System parameters reference SRG Main Office e VoIP Trunk Acce
195. ter 4 transfer rings rings rings rings rings Transfer After 4 After 4 After 4 After 4 rings After 4 After 4 callback rings rings rings rings rings timeout Network 30 30 30 30 N A 30 callback Host delay ms 1000 1000 1000 1000 1000 1000 Link time ms N A N A 600 600 600 N A Target line if PBX gt PBX gt Prime Prime Prime PBX gt busy setting Busy Busy Busy DID gt DID gt DID gt Prime Prime Prime BRI ISDN Manual Manual Manual Manual Manual Auto Answer Mode Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 184 Market profile attributes reference Table 11 France Germany Global Holland Hong Kong and Ireland parameters Sheet 2 of 4 Sheet 2 of 4 Functionality Attribute Market profile France Germany Global Holland Hong Ireland Kong System settings Companding A law A law A law A law mu law A law law DTI carrier type E1 E1 E1 E1 Ti E1 Number of rings 2 2 1 1 1 2 in a cycle M7000 set Yes Yes Yes Yes No Yes supported Hunt groups Mode Sequential Sequential Broadcast Broadcast Broadcast Sequential Default delay 4 ring 4 ring 4 ring 4 ring cycles 4 ring 4 ring cycles cycles cycles cycles cycles Queue timeout 60 60 60 60 60 60 sec If busy Busy tone Busy tone Busy tone Busytone Busy tone Busy
196. terface An interface must be enabled to function as a backup connection If the BCM 5 0 experiences a primary connection failure it will dial out using the dial up interface configured as the backup Use the following procedure to enable and ISDN interface Procedure steps Step Action Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 93 1 Click Configuration gt Resources gt Dial Up Interfaces On the Dial out Interfaces tab select the ISDN interface On the Channel Characteristics tab enter the Dial out number for the ISDN interface 4 On the Dial out Interface tab select the Enable check box next to the ISDN interface to enable Attention BCM 5 0 only allows the configuration of two ISDN auto dialout interfaces When both of these interfaces are enabled ISDN dial in is disabled End Disabling an ISDN interface Use the following procedure to disable and ISDN interface Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces 2 On the Dial out Interface tab clear the Enable check box next to the interface End Deleting an ISDN interface Use the following procedure to delete an ISDN interface Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces gt Dial ou
197. tested as the functionality is not yet available in the current software It will be verified when the functionality becomes available To configure IP sets and applications resources through Telset Administration select Config gt Hardware gt Main unit gt IP Sets Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 In the Modules section select the internal IP sets or Applications that you want to configure Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard Copyright 2009 Nortel Networks September 2009 74 BCM 5 0 internal resources configuration 3 Click Configure to display the Configure dialog box The system automatically assigns values that are appropriate for your system Enter the values for the required variables Click OK End Variable definitions Variable Module type Note Start DN Number of DNs to add Public received digits OLI Private received digits OLI Assign target lines Value This read only value is the type of module allocated to this resource In this case the value is IP Sets or Applications A read only value that provides information relevant to application resource configuration This variable is available only when you select applications The lowest DN in the range of DNs assigned to your resource The DNs in the range can be consecu
198. th America Yes 440 350 17 Continuous 440 350 25 Continuous Norway Yes 425 11 5 Continuous 425 17 5 Continuous Poland Yes 425 17 5 Continuous 425 19 5 Continuous PRC Yes 450 11 5 Continuous 450 17 5 Continuous Russia Yes 425 10 Continuous 425 13 Continuous South Africa Yes 367 400 17 Continuous 367 400 25 Continuous Spain Yes 425 11 5 Continuous 425 17 5 Continuous Sweden Yes 425 11 5 Continuous 425 17 5 Continuous Switzerland Yes 425 11 5 Continuous 425 17 5 Continuous Taiwan Yes 400 12 Continuous 400 20 Continuous United Kingdom Yes 440 350 17 5 Continuous 440 350 14 5 Continuous Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 170 Market profile attributes reference Special Dial Overflow and Busy Table 6 Special Dial Overflow and busy Sheet 1 of 3 Market Special Dial Overflow Busy profile Tones Level Cadence Tones Level Cadence Tones Level Cadence Hz per Hz per Hz per Tone Tone Tone dBmoO dBmoO dBm0o Australia 400 13 100ms_ 800 13 100 ms on 425 13 375 ms on 100 ms off on 900 ms a ms off o Bahrain 330 400 16 100 ms 425 16 400 ms on 425 15 375 ms on 350 ms off on 225 ms on 375 ms 290 rms 525 ms off off off Brazil 425 11 5 500 ms 950 18 333 ms 425 11 5 250ms
199. that users do not save passwords but instead enter a password each time they connect Startup Profile The Startup Profile is a template containing the basic configuration parameters that you edit using Microsoft Excel The Startup Profile is used to accelerate the initial installation programming of system level parameters It helps bring the BCM 5 0 system to a basic operational and ready to customize state without using either Business Element Manager or Telset Administration The administrator must fill out the Startup Profile template save it onto a USB storage device and insert the storage device into the USB port of the BCM 5 0 main unit before the initial start up On start up the BCM 5 0 system reads the information and starts up with the correct system parameters and feature licensing already in place Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Fundamentals 15 Telset Administration Installers who are already familiar with Telset Administration can perform programming from the keypad of any telephone connected to the BCM 5 0 device This alleviates the need for access to a computer at the customer site For more information about using Telset programming on the BCM 5 0 see the following documents e Telset Administration Guide NN40170 604 e CallPilot Telephone Administration Guide NN40090 500 e Intelligent Cont
200. through an IP network connection or through the OAM port on a BCM 5 0 main unit Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 14 Fundamentals You can download Business Element Manager from the BCM 5 0 web page and install it on your computer at any time However you cannot connect to a BCM 5 0 system with Business Element Manager until the BCM 5 0 main unit is installed and running Installing Business Element Manager in a Citrix environment You can run Business Element Manager in a Citrix environment using Citrix Presentation Server 4 0 on Windows Server 2003 all editions When you run Business Element Manager in a Citrix environment install Business Element Manager on a Citrix server You can run Citrix Program Neighborhood to connect to the server and launch the Business Element Manager Business Element Manager is designed for single user environments A single installation of Business Element Manager extends the same user preferences to any Citrix user including the device list and any saved passwords Citrix administrators can ensure a secure environment by using one of the following approaches e install a copy of Business Element Manager for each user or group of users in different folders with Windows permissions set for the folder to control access e incases where a shared device tree is permitted ensure
201. timeout Network 30 30 30 30 N A 30 30 callback Host delay 1000 1000 1000 1000 1000 1000 1000 ms Link time N A 600 300 600 600 600 600 ms Target line if Busy Prime Prime Prime Prime Prime Prime busy setting BRI ISDN Manual Manual Manual Manual Manual Manual Manual Answer Mode Nortel Business Communications Manager 5 0 Configuration System Copyright 2009 Nortel Networks NN40170 501 02 04 Standard September 2009 180 Market profile attributes reference Table 10 Australia Brazil CALA Canada Caribbean and Denmark parameters Sheet 3 of 5 Sheet 3 of 5 Functionality Attribute Market profile Australia Bahrain Brazil CALA Canada Caribbean Denmark System Companding A law A law A law A law mu law mu law A law settings law DTI carrier E1 E1 E1 E1 Ti Ti E1 type Number of 2 1 1 1 1 1 1 rings ina cycle M7000 set Yes Yes Yes Yes No Yes Yes supported Hunt groups Mode Sequential Broadcast Broadcast Broadcast Broadcast Broadcast Broadcast Default 4 ring 4 ring 4 ring 4 ring 4 ring 4 ring 4 ring cycles delay cycles cycles cycles cycles cycles cycles Queue 60 60 60 60 60 60 60 timeout sec If busy Busy tone Busy tone Busy tone Busy tone Busy tone Busy tone Busy tone Service times Night Start 17 00 Start Start Start 23 00 Start Start 23 00 Start 23 00 End 08 00 23 00 23 00
202. tive or non consecutive The total number of DNs that you want to assign to your IP Set or Applications resource The public received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the public network This number is usually the same as the DN The private received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the private network This number is usually the same as the DN Select this checkbox to assign target lines to your DNs Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 BCM450 MBM and legacy Norstar configuration The information in this chapter applies only to BCM450 platform running BCM 5 0 Attention Legacy Norstar configuration is not supported on BCM50 This section provides information about configuring and deconfiguring the media bay modules MBM and legacy Norstar modules in your BCM main unit Prerequisites to BCM450 MBM and legacy Norstar configuration Launch Business Element Manager and connect to your BCM system For more information see Connecting to the BCM system page 30 For information about configuring internal resources through Telset Administration see Telset Administration Guide NN40170 604 You can add a FEM in the main unit only to connect
203. to make a call to another extension on the system O a Ff DN Use this extension to make a call to an external telephone number End Testing a trunk MBM Test a trunk media bay module MBM to determine if the MBM is functioning properly Procedure steps Step Action 1 Check the Power and Status LEDs on the MBM Both LEDs must be solid green If either LED is not solid green a problem exists with the MBM Perform a call test to make sure the new MBM functions correctly Go to an extension that accesses to one of the lines on the MBM Select the line or line pool to which the line belongs Check for a dial tone O a BB DN Make a call using the line or line pool End Determining why an MBM does not appear in Business Element Manager Follow this procedure to define your MBM in Business Element Manager Procedure steps Step Action 1 Check that both the Power and Status LEDs on the MBM are solid green Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 144 BCM 5 0 media bay modules testing If the Power LED is off check that the power supply cable is properly seated in the expansion unit and the power supply is connected to a working power outlet Check that the MBM is properly seated in the expansion unit If the Status LED is not solid green check that the Expansion c
204. tone Service times Night Start 23 00 Start 23 00 Start 23 00 Start 23 00 Start 23 00 Start 23 00 End 07 00 End 07 00 End 07 00 End 07 00 End 07 00 End 07 00 Evening Start 17 00 Start 17 00 Start 17 00 Start 17 00 Start 17 00 Start 17 00 End 23 00 End 23 00 End 23 00 End 23 00 End 23 00 End 23 00 Lunch Start 12 00 Start 12 00 Start 12 00 Start 12 00 Start 12 00 Start 12 00 End 13 00 End 13 00 End 13 00 End 13 00 End 13 00 End 13 00 Copyright 2009 Nortel Networks Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Market profile attributes reference 185 Table 11 France Germany Global Holland Hong Kong and Ireland parameters Sheet 3 of 4 Sheet 3 of 4 Functionality Attribute Market profile France Germany Global Holland Hong Ireland Kong Service modes Ringing service Manual Manual Off Off Off Manual mode Ringing service Yes Yes Yes Yes Yes Yes trunk ans Restriction Off Off Off Off Off Off service mode Restriction N A N A N A N A N A N A global overrides Restriction filter N A N A 0 N A 00 170 0 0800 1 01 1 1800 172 173 1866 1747 1877 1760 1761 1888 1766 911 911 1770 411 976 i 1976 Th in 1772 1 976 1775 1900 KKK 1778 re 1783 sense 1788 900 Restriction filter N A N A N A N A
205. trunks are auto answer IP Provides H 323 and SIP trunking between BCM and PBX nodes Analog Trunk Types Loop start Standard PSTN telephone line ADID An analog trunk that allows an outside caller to dial directly into a line on the BCM system This type of trunk provides one way incoming only call service Programmable analog interface You can customize the specified market profile analog parameters using a customizable Analog profile in addition to the Market profile A customized analog profile does not replace a market profile but provide additional customization to an existing market profile Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 220 Market profile attributes reference Customization of analog profiles applies to GATI BCM50 only and GATM for analog trunk interfaces and GASI BCM50 only and GASM for analog stations interfaces Customizing and localizing an analog profile is a process that you complete with the assistance of a licensed Nortel technician e Contact the local Nortel sales office to request market profile customization for your market e The Nortel prime identifies a licensed Nortel technician who uses a proprietary BCM data entry tool to customize the analog parameters of the market profile for you e The technician creates a amp analog profile file and loads it onto your BCM syst
206. tting Busy Busy Busy DID gt DID gt DID gt Prime Prime Prime BRI ISDN Manual Manual Auto Manual Auto Manual Answer Mode System settings Companding A law A law A law mu law A law A law law DTI carrier type E1 E1 E1 T1 E1 E1 Number of rings 2 1 2 1 2 2 in a cycle M7000 set Yes Yes Yes No Yes Yes supported Copyright 2009 Nortel Networks Configuration System NN40170 501 02 04 Standard September 2009 Nortel Business Communications Manager 5 0 188 Market profile attributes reference Table 12 Italy Mexico New Zealand North America Norway and Poland Sheet 3 of 4 Sheet 3 of 4 Functionality Attribute Market profile Italy Mexico New North Norway Poland Zealand America Hunt groups Mode Sequential Broadcast Sequential Broadcast Sequential Sequential Default delay 4 ring 4 ring 4 ring 4 ring 4 ring 4 ring cycles cycles cycles cycles cycles cycles Queue timeout 60 60 60 60 60 60 sec If busy Busy tone Busy tone Busytone Busytone Busy tone Busy tone Service times Night Start 23 00 Start 23 00 Start 23 00 Start 23 00 Start 23 00 Start 23 00 End 07 00 End 07 00 End 07 00 End 07 00 End 07 00 End 08 00 Evening Start 17 00 Start 17 00 Start 17 00 Start 17 00 Start 17 00 Start 00 00 End 23 00 End 23 00 End 23 00 End 23 00 End 23 00 End 00 00 Lunch Start 12 00 Start 12 00 Start 12
207. ure to disable a modem interface Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks Dial up resources configuration 99 Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces 2 On the Dial out Interfaces tab select the modem to disable 3 On the Dial out Interfaces tab clear the Enable check box next to the modem End Deleting a modem interface Use this procedure to delete a modem interface Procedure steps Step Action 1 Click Configuration gt Resources gt Dial Up Interfaces 2 Clear the Enable check box 3 Click the modem interface 4 Click Delete A confirmation dialog box appears 5 Click Yes The interface is deleted End Modem interface connection and disconnection This section provides information about how to connect and disconnect a modem interface Modem interface connection and disconnection navigation e Connecting a modem interface page 99 e Disconnecting a modem interface page 100 Connecting a modem interface Use the following procedure to connect a modem interface Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 100 Dial up resources configuration Procedure steps Step Action Click Configuration
208. utomatic dial out interface page 111 Adding an automatic dial out interface Use this procedure to add an automatic dial out interface Procedure steps Step Action 1 Create a Modem or ISDN interface See Adding an ISDN interface page 92 or Adding a modem interface page 97 2 Enable the interface under Configuration gt Resources gt Dial Up Interfaces Select the Automatic Dialout check box for the interface Set the Idle timeout s on the Link Parameters tab to a value greater than 60 seconds Add a static route Associate the route with an application End Disconnecting an automatic dial out interface Use this procedure to a disconnect an automatic dial out interface Auto dial out interfaces are disconnected automatically once data transfer is complete Procedure steps Step Action 1 Select Configuration gt Resources gt Dial Up Interfaces Select the interface to disconnect Click Disconnect A confirmation dialog box will appear 4 Click Yes Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 112 Dial up resources configuration End Dial up interfaces as primary connections The dial up interfaces on the BCM are used as a Primary or Secondary interfaces The BCM does not have default dial up settings the Administrator must add them The following tasks can b
209. vate network This number is usually the same as the DN Assign target lines Select this checkbox to assign target lines to your DNs Start Line The first line number in the sequence of consecutive lines assigned to your MBM DIP The DIP switch configuration for the installed MBM Nortel recommends that you leave the MBM dip switches in the default position all set to on This variable only applies to an MBM installed in the expansion unit The DIP switches must be set in an expansion unit Deconfiguring MBMs and Norstar modules Deconfiguring a previously configured device removes assigned resources to that device However target lines will remain assigned to the same bus If that bus is then re configured with DNs those target lines will be assigned to those DNs Refer to Directory numbers on page 16 for more information Prerequisites e Ifa currently configured MBM is changed to Empty None or changed to a different MBM type all associated provisioned resources are freed and that MBM is rendered deconfigured and inoperable e The line numbers against a T interface loop cannot be deleted To remove the line numbers assigned to a BRI you must remove the BRI device Procedure steps Step Action 1 Select Configuration gt Resources gt Telephony Resources 2 In the Modules section select the MBM or legacy Norstar module to deconfigure Nortel Business Communications Manager 5 0 Configuration Sy
210. ve sufficient resources to configure MBMs If sufficient resources DNs available on system consecutive line numbers do not exist to configure an MBM you receive an error message The MBM and the entry configuration revert back to Empty None End Nortel Business Communications Manager 5 0 Configuration System NN40170 501 02 04 Standard September 2009 Copyright 2009 Nortel Networks 80 BCM450 MBM and legacy Norstar configuration Variable definitions Variable Value Module type This read only value is the type of module allocated to this resource In this case the value is the type of MBM Start DN The lowest DN in the range of DNs assigned to your resource The DNs in the range can be consecutive or non consecutive Public received digits OLI The public received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the public network This number is usually the same as the DN Private received digits OLI The private received digits OLI outgoing line identification are the digits that display on the telephone called from this DN over the private network This number is usually the same as the DN Assign target lines Select this checkbox to assign target lines to your DNs Start Line The first line number in the sequence of consecutive lines assigned to your MBM Configuring expansion unit MBMs Configure expansion unit media
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