Avaya Bogen Call Stacker Installation and Use Manual
Contents
1. Voice Prompts None si ON ON English only OFF ON Spanish only ON OFF English Spanish OFF OFF Length of Recording Cut Off when user hangs up during recording None ON ON 0 25 sec OFF ON 0 50 sec E E ON OFF 0 75 sec E x OFF OFF Confirmation or Pre Announcement Tone 2 Second Delay SEE NOTE 3 Connect the Call Stacker to the paging system see Connect the Call Stacker s Page Output to the attendant override attendant access control leads or incoming alarm signal from the paging system Connect one or more of the Call Stacker s Input Station channels to PBX KTS analog station inputs on the telephone system through FCC DOC approved modular jacks Connect the Call Stacker s Page Output channel to the paging system as shown in Figures 2 4 and 2 5 through an FCC DOC approved modular jack The control contact signal is used to secure and release the paging system controller see figure 2 3 Installation 2 3 Call Stacker PAGE OUTPUT Control Contact pin 2 Control Contact pin 5 Audio pin 3 Audio pin 4 Figure 2 3 Page Output Channel Connection of Call Stacker u RY mo s cms cm s3 omm amr S4 INT mo 55 SEL f mc se CALL STACKER d Pm 0 1 INPUT STATIONS PAGE POWER2. Operation3 1 Operation Maintenance Specifications This page intentionally left blank Overview Contents Introduction 1 2 Before You Start 1 3 Overview 1 1 Introduction E The Call Stacker is a microprocessor based audio recording and announcement system The Call Stacker is used in conjunction with a paging system to provide buffered announcement play to the paging system Lucent Technologies Q Gall Stacker Figure 1 1 Call Stacker Unit The Call Stacker features 5 Input Station recording channels a single Page Output channel and 3 minutes of recording time Up to 5 announcements can be recorded simultaneously virtually eliminating frustrating delays encountered when accessing the paging system The recorded announcements are queued in order so the first announcement recorded that has hung up plays first followed by the second announcement etc The Call Stacker allows users to verify their announcements before they play to the paging system If a user is not content with their recorded announcement they can re record it repeatedly until they are satisfied The Call Stacker s Page Output channel interfaces to the paging system s control unit Once an announcement is recorded the Call Stacker plays the announcement over the Page Output channel to the paging system While the recorded announcement is playing the Page Output channel provides a contact closure to the paging sy
3. 1 are entered the Call Stacker responds with a high tone Proceed to step 3 3 Record the announcement To end recording either Hang up to enter the recorded announcement into the queue or Press the key to hear the recorded announcement The Call Stacker responds with a high tone plays back the recorded announcement and then responds with a second high tone Press the 0 key to re record the announcement and return to step 2 or hang up to accept the announcement and enter it into the queue Announcement Playback NOTE If more than one announcement is in the queue the control contact remains open for a minimum of 250 msec Operation Once a recorded announcement is entered into the queue the Call Stacker immediately closes the control contact on the Page Output channel to access the paging system controller The Call Stacker then plays out the recorded DTMF sequence to select the paging zone followed by the recorded announcement At the end of the announcement the Call Stacker erases the announcement and opens the control contact on the Page Output channel to release the paging system controller Important If at any time a contact closure is detected on the Pause Override Control Input the Call Stacker immediately terminates the outgoing announcement and requeues it for playback in its entirety once the contact closure is removed Maintenance Troubleshooting NOTE The suggested reliable
4. Lucent Technologies Bell Labs Innovations Call Stacker Installation and Use Manual Issue 1 October 1999 1999 Bogen Communications Inc All rights reserved 54 2025 01 9910 Model LULCST PEC Code 5325 150 COM Code 408184018 Select Code 701 000 118 1999 Bogen Communications Inc All Rights Reserved Printed in U S A Notice Every effort was made to ensure that the information in this guide was complete and accurate at the time of printing However information is subject to change FCC Statement Part 15 Radio Frequency Interference The Call Stacker generates and uses radio frequency energy and if not installed and used in strict accordance with the man ufacturer s instructions may cause interference to radio and television reception Testing is being conducted for compliance with the limits for a Class B device in accordance with the specifications in Part 15 of the FCC Rules and Canadian D O C regulations This testing is designed to provide reason able protection against such interference However there is no guarantee that interference will not occur in a particular instal lation If this equipment does cause interference to radio or television reception which can be determined by turning the Call Stacker unit off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient the radio or TV receiving antenna Relocate the Call Stacker
5. STAI ST STAI SIM STAS OUTPUT ma nmm EE 7 ld oai rw PAGE PORT PAUSE OVERRIDE CONTROL 20 VAC 1 1 ANF SWITCH 2 SETTINGS PBX and KTS ANALOG STATION 2 INTERFACES TIP RING A 4 or 6 CONDUCTOR D RJ 11 MODULAR o o CORD Figure 2 4 Connection to Lucent LUPCM Zone Paging System PAGING AMPLIFIER WITH 600 OHM TELEPHONE INPUT VU MIC VOLUME Lucent O X 2 TEL VOLUME ALC a O a ue cu 794 oo BR ANG m6 CALL STACKER aaa 120 VAC 0 1 AMP PBX and KTS ANALOG STATION INTERFACES TIP RING z Ei O o 4 or 6 CONDUCTOR OQ o A RJ 11 MODULAR CORD Figure 2 5 Connection to Telephone Paging Amplifier 2 4 Installation Pm uu 4 Connect the detachable power supply cord between a 110 120 VAC outlet and the Call Stacker and verify the Power LED illuminates 5 Turn the battery switch ON Installation 2 5 This page intentionally left blank 2 6 Installation Operation Contents Operation Controls and Indicators m Recording Announcements wm Announcement Playback Maintenance m Troubleshooting Specifications Operation 3 1 Operation Controls and Indicators Pause Override Control Input PAUSE OVERRIDE CONTROL Input Station Page Output Channel Battery Switch INPUT STATIONS STA4 STAS www PAGE OUTP
6. UT OPTION BATTERY m m SWITCH OFF ON Watt c em 120 VAC 0 1 AMP Power On Option 120 VAC 60 Hz LED Channels Switch Power Input Figure 3 1 Rear Panel Detail Table 3 1 Rear Panel Description ITEM DESCRIPTION Power On LED Illuminates when power is supplied to the Call Stacker Pause Override Control Input Enables disables the Page Output channel When a contact closure a short between the two terminals is detected the Call Stacker terminates the outgoing announcement if any requeues it and disables the Page Output channel When the contact closure is removed the Page Output channel is re enabled and the terminated announcement plays to the paging system in its entirety see note below Input Station record Channels PBX and KTS analog station interfaces tip ring pairs to the Public Telephone Network a PABX or a Key System Page Output Channel Audio and control contact signals to the paging system as shown in figure 2 3 Between outgoing announcements the control contact opens for a minimum of 250 msec to release the paging system controller Option Switch Seeltable 2 1 Battery Switch Enables disables battery backup Turn the switch ON to enable the battery backup Power Input 110 120 VAC 60Hz power input closure is removed NOTE The Input Station channels continue to operate when a contact closure is detected Recorded announcements are
7. epairs to this equipment other than routine repairs can be made only by the manufacturer or its authorized agents If the equipment causes harm to the telephone network the local telephone company may temporarily discontinue your service and if possible notify you in advance If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and informed of your right to file a complaint with the FCC The local telephone company may make changes in its facilities operations or procedures that could affect the proper func tioning of your equipment If they do you will be given ade quate notice in writing to allow you an opportunity to main tain uninterrupted telephone service Trademarks Centrex is a registered trademark of Lucent Technologies Important Safety Information Always follow these basic safety precautions when installing and using the system 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 DO NOT block or cover the ventilation slots and openings They prevent the product from overheating DO NOT place the product in a separate enclosure or cabinet unless proper ventilation is provided 4 N ever spill liquid on the product or drop objects into the ventilation slots and openings Doing so may result in serious damage to the components 5 Repair or service must be performed by a factory auth
8. held in a queue and play out sequentially first in first out when the contact 3 2 Operation Recording Announcements Voice Prompts Enabled NOTE If the number of digits in the paging zone is set to 0 see Table 2 1 the Call Stacker answers the trunk and responds Start recording press the pound key to end or hang up Empieze a grabar el mensage para terminar la grabaci n cuelge o marque la tecla de numero followed by a high tone Skip step 2 and proceed to step 3 IMPORTANT If all the recording time is used up the Call Stacker answers the trunk and responds with No recording time available No hay tiempo de grabaci n disponible or Message not recorded No hay mensajes grabados then disconnects If this occurs wait a few seconds before re attempting to record the announcement NOTE Press the key while the voice prompts are playing to interrupt and skip them Dial up the input station connected to the Call Stacker The Call Stacker answers the trunk and responds Enter zone code Marque el codigo de la zona Proceed to step 2 Enter a DTMF tone sequence using the telephone keypad to select a paging zone a Once the required number of DTMF digits see Table 2 1 are entered the Call Stacker responds Start recording press the pound key to end or hang up Empieze a grabar el mensage para terminar la grabaci n cuelge o marque la tecla de numero followed by a
9. hemicals Battery Backup Allows up to two hours of operation during a power failure Total charge time 48 hours Frequency Response 200 Hz to 3 4 kHz 3 dB Output Level 9 dBm 0 3 A 60 VDC Control Contact Rating 1 0A 24 VDC 0 5 A 120 VAC NOTE Specifications are approximate and are subject to change without notice Operation 3 5
10. high tone Proceed to step 3 3 Record the announcement To end recording either Hang up to enter the recorded announcement into the queue or m Press the key to hear the recorded announcement The Call Stacker responds Hang up if finished press zero to re record or stay on the line to review your message Cuando termine de grabar cuelge marque la tecla cero para regrabar o siga en la linea para escuchar el mensage grabado plays back the recorded announcement and then responds Hang up if finished press zero to re record Cuando termine de grabar cuelge marque la tecla cero para regrabar Press the 0 key to re record the announcement and return to step 2 or hang up to accept the announcement and enter it into the queue Operation 3 3 Voice Prompts Disabled NOTE If the number of digits in the paging zone is set to 0 see skip step 2 and proceed to step 3 Important If all the recording time is used up the Call Stacker responds with two consecutive low tones then disconnects If this occurs your announcement has not been recorded Wait a few seconds before re attempting to record the announcement 1 Dial up the input station connected to the Call Stacker and wait for the Call Stacker to answer the trunk and respond with a high tone Proceed to step 2 2 Enter a DTMF tone sequence using the telephone keypad to select a paging zone Once the required number of DTMF digits see table 2
11. lifetime of the rechargeable battery used in the equipment is 36 months To ensure the system has reliable battery backup it is recommended the battery be Verify the battery is fully charged Allow 48 hours to fully charge replaced every 30 months There are no serviceable parts in the Call Stacker If the Call Stacker does not operate during a power failure Verify the battery switch is turned ON Specifications EEI ETET CEEEELEETTTETTT T TTTTTTT TB ETTIEITITI IIIIIII IIIIII Table 3 2 lists the specifications for the Call Stacker unit Table 3 2 Call Stacker Unit Specifications SPECIFICATION DESCRIPTION Recording Time 3 minute base unit Input Lines 5 analog station ports Output Lines 1 page output channel Number of stacked 30 individual announcements Announcements Power Supply 115 VAC 60 Hz Height 1 75 inches 4 4 cm Width 16 25 inches 41cm without brackets 19 inches 48 3 cm with brackets Dimensions and Weight attached Depth 9 25 inches 23 5 cm Weight 13 pounds 6 kg 0 to 40 deg C 32 to 104 deg F operational Temperature Range 40 to 66 deg C 40 to 150 deg F storage and shipment Humidity Range 5 to 95 non condensing storage shipment and operation Altitude Sea level to 10 000 ft operational 1048 to 648 millibars 40 000 ft max shipment Environmental Locate in an area free of excess moisture corrosive gases dust and c
12. ooting 4 wood screws if mounted on wall 4 Verify Interface Compatibility with Telephone System and Paging System see Table 1 1 on the next page Overview 1 3 1 4 Table 1 1 Call Stacker Connectivity Chart FORWARD SYSTEM CONNECTIVITY DISCONNECT STATION GROUPING PARTNER PLUS yes aces 2d Standard Hunt Group PARTNER II Yes Standard Hunt Group Spirit 308 616 No e 1224 2448 Merlin 206 410 820 No Merlin II Yes Release 3 Yes see note 1 GCD Group Call Distribution Merlin Plus No Merlin 1030 3070 No Legend Yes Yes see note 2 Calling Group Circular System 25 Yes Standard Station Hunting Circular Definity Yes Yes see note 3 UCD Uniform Call Distribution System 85 Yes Yes see note 4 UCD Uniform Call Distribution Dimension No Horizon Yes Standard Hunt Group Circular NOTE 1 In order for the Merlin Il to send a forward disconnect set the station option for AA VMS The 012 station module must be F version or greater 2 Make the Calling Group a Generic VMI type 3 In order for the Definity to send a forward disconnect Adjunct Supervision needs to be optioned Yes at the station level 4 In order for the System 85 to send a forward disconnect the Class of Service needs to change to Origination Restriction Overview Installation Contents Installation Steps 2 2 Installa
13. or ized repair facility 6 The product is provided with a UL CSA approved 3 wire ground type plug This is a safety feature DO NOT defeat the safety purpose of the grounding type plug DO NOT staple or otherwise attach the AC power supply cord to building sur faces 7 DO NOT use the product near water or in a wet or damp place such as a wet basement 8 DO NOT use extension cords The product must be installed within 6 feet of a grounded outlet receptacle 9 DO NOT install telephone wiring during a lightning storm 10 DO NOT install telephone jacks in a wet location unless the jack is specifically designed for wet locations 11 N ever touch uninsulated wires or terminals unless the line has been disconnected at the paging or controller interface 12 Use caution when installing or modifying paging or control lines Support Information Paging systems integrated with small phone systems such as Merlin Legend and Partner are supported by the N ational Service Assistance C enter N SAC The main number for the N SAC is 800 628 2888 Paging systems integrated with large switches such as the DEFIN ITY G3 are supported by the Technical Service Center TSC The main number for the TSC is 800 242 2121 Domestic and International Approvals CSA Certified LR55025 NRTL C Certified FCC Part 15 and Part 68 Contents 1 Overview1 1 Introduction 1 2 Before You Start 1 3 2 Installation 2 1 Installation Steps 2 2
14. stem Once the complete recorded announcement plays to the paging system it is erased from the Call Stacker freeing up the recording time for new announcements The Call Stacker can be configured to record and play back paging zone selection signals Between 2 and 4 DTMF digits can be entered prior to recording an announcement which upon output precede the recorded announcement and select the paging system s paging zone NOTE Associated The Call Stacker is equipped with battery backup which allows it to operate for up to equipment would need two hours from a fully charged battery if a power failure occurs to be powered by an uninterrupted power supply 1 2 Overview Before You Start Before installing your system read and understand the safety instructions on page ii inside front cover Be sure you have all the necessary parts tools and test equipment listed below 1 Read important Safety Informationjon Page ii 2 Check Shipping Container Contents Call Stacker Unit Mounting Hardware screws and brackets Power Cord m This Installation and Use Guide 3 Have Required Tools The following tools are required for the installation of the hardware and cabling Phillips screwdriver small and large m Standard blade screwdriver small and large a Wire strippers 24 AWG 12 AWG Telephone test set Tone out circuit tester optional for troubleshooting Volt ohm Meter optional for troublesh
15. tion 2 1 Installation Steps 1 Attach the reversible brackets to the Call Stacker using the 6 32 x 3 8 screws provided then secure the Call Stacker to a back board or into an equipment rack Figure 2 1 Wall Mounted Unit OOO OOO Lucent Technologies O Call Stacker Figure 2 2 Rack Mounted Unit 2 2 Installation NOTE When the switch 7 is OFF there will be no delay in time from when the paging system zone is accessed until the time when the message is sent When the switch 7 in ON there will be a 2 second delay from when the paging system zone is accessed until the time when the message is sent The delay is installed in order for a Confirmation Pre announcement tone if available or optioned to be played over the system before the message is sent NOTE PBX and KTS stations must have the ability to send a forward disconnect to the Call Stacker s Station inputs 2 Set the option switch on the Call Stacker see Figure 3 1 on page 3 2 for the desired system configuration refer to Table 2 1 Table 2 1 Option Switch Setting SET SET SET SET SET SET SET SWITCH SWITCH SWITCH SWITCH SWITCH SWITCH SWITCH 1TO 2TO 3TO 4TO 5TO 6TO 7TO Number of DTMF Digits in Zone Code 0 ON ON 2 OFF ON 3 ON OFF 4 OFF OFF
16. unit with respect to the radio or TV receiver or vice versa Plug the Call Stacker unit into a different outlet so that it and the radio or TV receiver are on different branch circuits If necessary the user should consult the dealer or an experi enced radio television technician for additional suggestions The user may find the following booklet How To Identify and Resolve Radio TV Interference Problems helpful This booklet was prepared by the Federal Communications Commission FCC and is available from the U S Government Printing O ffice W ashington DC 20402 Stock order No 004 000 00345 4 Federal Communications Commission FCC Statement Part 68 This equipment is component registered with the Federal Communications Commission FC C in accordance with Part 68 of its rules In compliance with the rules be advised of the following Registered equipment may not be used with Coin Telephone Lines Equipment may be used with Party Lines in areas where state tariffs permit such connections and when equipment is adaptable for such service This equipment is registered as follows Registration N umber FAPCAN 20988 AN N Ringer Equivalence 1 6B If trouble is experienced the equipment should be disconnect ed from the interface to determine if this equipment or the telephone line is the trouble source If the equipment is deter mined to be malfunctioning it should not be reconnected until repairs are effected R
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