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Avaya BCM450 User's Manual

1. My Documents ot My Computer 1 File name pgrade Upgrade To BCM450 R6 From BCM450 R 1 1 20 0 f My Network Places Files of type Directory Cancel 7 Click on the appropriate upgrade and click on Apply Find Software Updates Select the update you want to apply BCMSORG_F Fac tory Imagel Ipgrade 41 20 0 BCM50R6 FactoryIm 1759 3 vailable Cancel Show Details NN40011 001 Issue 1 2 BCM450 Ris 6 0 97 BCM450 Hardware amp Installation 8 Click Yes in the Confirm window xl AN Are you sure you want to retrieve and apply this update now Select the optional components you wank to apply Component Name _ 9 The upgrade files will then be uploaded to the BCM Progress Update X Uploading file 1 of 7 CABCM 6 0 Software BCMSoO BCME 10 When uploaded the files will be applied Progress Update x Appling 11 When the upgrade is complete a confirmation box will display Click OK Software Update x he 1 Software Update complete 12 The system may automatically reboot if this is a requirement of the upgrade 98 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation Applying the Factory Image When the BCM has been upgraded it is highly recommended to apply the Factory Image Applying the Factory Image will ensure that the BCM software version will not revert to it s original state
2. 16 NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp Installation 5 Position the main unit in the rack You may require assistance to do this 6 Align the holes in the rack mount bracket with the holes in the rack s rails 7 Fasten the rack mount brackets to the rack using the four supplied rack screws The BCM450 will be secured in the rack I LKI UE OOU G a 4 poorter Installing the BCM450 utilizing a Wall Mount Bracket To attach a BCM450 unit or expansion unit to a wall you need a wall mount bracket for each unit You will also need four 10 x 2 5cm 10 x 1in round head wood screws and a plywood backboard 2 cm 3 4 in thick It is recommended that you mount a plywood backboard on a wall to simplify installation of your BCM450 main unit and optional expansion unit 1 Mark the desired location of the plywood backboard on the wall 2 Use a ruler and a level and ensure that the plywood backboard is level 3 Secure the plywood backboard to the wall with appropriate screws 4 Place the wallmount bracket on the backboard and mark the location of the center keyhole shaped screw hole on the plywood backboard NN40011 001 Issue 1 2 BCM450 Ris 6 0 17 BCM450 Hardware amp Installation 5 Install four 10 x 2 5 cm 10 x 1 in round head screws in the backboard Leave approximately 0 5 cm 0 25 in of each screw exposed from the backboard or wall 6 Hang the wall mount bracket on the sc
3. 9 Lift the fan away from the BCM unit Pa NN40011 001 Issue 1 2 BCM450 Ris 6 0 19 BCM450 Hardware amp Installation 10 Place the new fan in the BCM unit in the same position as the old fan 11 Ensure the fan cable is oriented to the bottom of the fan and that the fan label is closest to the grill on the panel Note You must ensure the label of the new fan faces the back of the BCM450 unit as air must flow out of the unit as indicated by the embossed arrows on the fan itself 12 Align the fan chassis mounting holes with the holes in the fan access panel 13 Hold the fan in place against the BCM chassis and push the retention clip collars through mounting holes 14 Insert the center pin into the retention clip collar 15 Connect the fan cable connector to the base function tray connector 76 NN40011 001 Issue 1 2 BCOM450 Ris 6 0 BCM450 Hardware amp Installation 16 Ensure that the fan is securely connected to the BCM chassis 17 Restore the BCM450 system to operation as required Replacing the Clock Battery The clock battery can be replaced if it fails This clock battery supplies the power required to keep accurate CMOS information if there is a power failure Note You must replace the battery with a CR2032 3 Volt Maxell coin cell battery The use of any other manufacturer can invalidate the safety approval of the BCM450 main unit and possibly cause a fire or explosion 1 Check for a recen
4. Telnet Rogn SSH gt Appearance i ican Load save or delete a stored session gt Translation Saved Sessions Selection l Colours Default Settings E Connection Telnet Close window on exi Bug C Aways C Never Only on clean ext 3 Login to the BCM using the default details e User nnadmin e Password PlsChgMe of 10 10 11 1 PuTTY login as nnadmin Time Fri dug 20 09 51 09 2010 aystem ID Password NN40011 001 Issue 1 2 BCM450 Ris 6 0 67 BCM450 Hardware amp Installation 4 The Quick Configuration menu will display Select 1 gt Install and Activate a BCM SW Release of 10 10 11 1 PuTTY gt Install and Activate a BCH SW Fel gt Advanced Menu gt Display status of ECM SW Release installation 5 Detection of the BCM hardware type i e BOM50 or BCM450 BCM 200 400 5 0 or later systems will be detected as BCM450 will begin of 10 10 11 1 PuTTY Install 13 currently not running Detecting Hardware Pl WA T 68 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation 6 When the hardware type has been detected you will be presented with the option of applicable software releases to apply to the hard drive Enter the required software release The options shown below are for a BCM50 system The relevant BCM450 options will be shown if a BCM450 system is detected of 10 10 11 1 PuTTY The current status is Install gt Re
5. IP 1100 series IP 1200 series phones i2050 softphone and WLAN IP Handsets e A V 34 soft modem that replaces the V 92 hard modem of previous release BCM platforms NN40011 001 Issue 1 2 BCM450 Ris 6 0 9 BCM450 Hardware amp Installation IP telephony features BCM450 offers the complete range of IP telephony features currently provided in the BCM450 product line e G 711 and G 729 codecs with echo cancellation e H 323 VoIP trunking e SIP VoIP trunking BCM450 Main Unit Field Replaceable Items Main Unit itself Power Supply Base Function Tray Hard Disk Drive Media Bay Modules 4 in Main Unit Optional capacity expansion card CEC Fan Memory BCM450 Additional Components In addition to the main platform the following component is available BCM450 Expansion Unit This unit is designed to accommodate up to 6 additional media bay modules MBM Main chassis is connected to the expansion unit with a D 256 cable connectors supplied 5 meter DS256 cable Expansion Unit can house an additional 6 MBM s 10 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation Redundancy Options The BCM450 supports the following Redundancy options for backup failover purposes e RAID Hard Disk e Fan e Power Supply The above items can be installed in the BCM450 chassis if they are not already installed in the factory supplied chassis Refer to the BCM450 Redundancy Guide for information concerning the
6. Installation Replacing the Random Access Memory RAM Card The RAM card can be replaced if it is damaged or defective The card required is a DDR RAM Card up to 1 gigabyte 533 megahertz 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data 2 Use Element Manager to shut down the BCM450 system 3 Disconnect all cables 4 Disconnect the BCM system from the AC power outlet 5 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface 6 Remove the base function tray NN40011 001 Issue 1 2 BCM450 Ris 6 0 71 BCM450 Hardware amp Installation 7 Carefully push down on the holding clips positioned on either side of the DIMM gt Ss a Sk _ gt a lt al ay apa ey i ee 2 sae Fl When you press down on the holding clips the DIMM should lift out of the DIMM slot al t kd a 9 Place the DIMM in a static free container 10 Position and correctly align the new DIMM edge connectors first into the connector 72 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 11 Carefully and firmly press down on the top of the DIMM card with your thumbs At the same time use your index fingers to move the fastening tabs inward toward the card 12 When the card is completely inserted in the connector the holding clips should clip to the side o
7. 8 M 1 SCROLL cars NUM Capture Print echo NN40011 001 Issue 1 2 BCM450 Ris 6 0 85 BCM450 Hardware amp Installation Accessing the Command Line Interface Using PuTTY PuTTY is a software tool that can be used to access the BCM CLI and can be downloaded from the Administrator Applications web page Use the following procedure to install PUTTY and connect to the BCM CLI 1 Open Internet Explorer In the address field type replacing the relevant part with your BCM IP address http lt bcm ip address gt Navigation Canceled Windows Internet Explorer eg ty a T JE http 200 30 30 80 _ h 2 Click on Go or press Return on your keyboard Note You can also use the Web Page button in Element Manager to launch a web broswer session The BCM you wish to access must be selected in the Element Navigation Panel to do this Validate Device i Connect E E Network Elements Connection Information 2 10 112 eae ease IP Address 200 30 30 80 200 30 30 30 73 User ID Jnnadmin n SECT ja BCM Chester Password 200 30 30 77 Inventory Information ou 3 System Name BCM50b 3 If you are presented with the Certificate Error window click on Continue to this website not recommended We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information i 86 NN40011 001 Issue 1 2 BCM450
8. AMIS Try Be i fy BBFCXCVGICCH_02 lic My Recent E BBFCXCVGICGI_O1 lic Documents Ea BBFCXCVGICGI 02 lic My Documents My Computer a File name BBFCYCVGICCH_0O2 lic My Network Places Files of type All Files e 94 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 4 Click Open 5 The new keycode file will be applied to the BCM allowing the software upgrade to be performed Performing the Upgrade You may receive your upgrade files on DVD or in zip format If your files are in zip format ensure they are extracted to an accessible location before proceeding with the upgrade Note If the keycode containing the relevant upgrade entitlement has not been applied to the BCM you will not be able to perform the upgrade Note The upgrade process can take up to 30 minutes during which some or all of the BCM services will be unavailable Note Do not interrupt or power down the BCM during the upgrade process as this could cause catastrophic failure to the BCM Use the following procedure to apply the upgrade files to the BCM 1 In the Element Manager Administration tab open the Software Management folder and select Software Updates Task Navigation Panel Configuration Administration ee H General H E System Metrics H E Telephony Metrics E E Utilities H E Backup and Restore H E Logs EH Software Management l Software Updates Software Update History Li Software In
9. Accessing the Command Line Interface Using PUTTY cccccecseeeeeeeeeeees 86 Upgrading to BCM RIs 6 0 ccsscesseesseceeeceeeeenenens 92 Pre Upgrade Activities fcr ececteencnsdched ercctenasenetubacousseteeneneseeewunseicasee es 92 Checking the Time Zone is Set Correctly cceeeeee eee eeeeeeeeeeeeeeeaeeeeeeeeeeeeeaas 92 Applying the Keycode File ccccccccccssseecececeesseeeeeeeeeeeeeeseeeaeeeeesseeeeeeseseaaes 93 FP CMORMING the OO GQl AO o sogea 95 Applying the Factory Image ccccccccseecceeeeeeeeseeeseeeeeeeeneeeneeeeaes 99 POS Upgrade ACUIMINCS afta cee hesecera En EEA 99 Avaya Documentation LINKS ccccceeseeseeeeeeeesneeeees 100 NN40011 001 Issue 1 2 BCM450 Ris 6 0 5 BCM450 Hardware amp Installation Hardware amp Installation Overview The BCM450 system is a complete converged voice platform that provides an expandable main chassis to the BCM portfolio of products The system incorporates an enhanced base function tray a capacity expansion card CEC and 80 Gigabyte hard drive with easier access for field replacement The main unit also provides four bay slots for housing Media Bay Modules The base function tray provides additional connections for auxiliary equipment including an auxiliary ringer page relay page output and music source It also provides network connection capability having two LAN ports and an OAM port for operation administration and maint
10. Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners 2 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright 2010 ITEL All Rights Reserved The copyright in the material belongs to ITEL and n
11. be removed from the BCM s main chassis to provide access to the BCM s internal components The BFT can also be removed and replaced it is defective 1 T Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data Use Element Manager to shut down the BCM450 system Disconnect any connectors from the front of the base function tray Disconnect the BCM system from the AC power outlet Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface Remove the screws from the two BST levers to the front of the BCM Pull the base function tray levers towards you the base function tray should move forward NN40011 001 Issue 1 2 BCM450 Ris 6 0 49 BCM450 Hardware amp Installation 8 Hold the levers and pull the tray until it is removed from the main unit 9 Place the tray on a clean static free surface O s l E A CE P g 5 i i I p a g E Seg 50 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation Installing a Base Function Tray A base function tray can be reinstalled after maintenance or a new base function tray installed if the original is defective 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data Use Element Manager to sh
12. been shut down from the CLI the Reset Button must be held for 5 seconds to initiate the reboot process e Upon restart caused by a press of the Reset Button the BCM450 will wait up to 10 seconds for a user to login to the BCM Maintenance CLI If no user logs in to the Maintenance CLI within this 10 second period the BCM will boot the BCM s operating system Reset Button 78 NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp Installation When the BCM450 is in the reset condition further modifications can be made via the Maintenance CLI that can be accessed by the Serial Port of the BCM BCM Command Line Interface The BCM Command Line Interface CLI provides configuration information and reset utilities and is dependent on which state the BCM is in e Configuration CLI e Maintenance CLI Configuration CLI The Configuration CLI can be accessed during normal operation and provides the following options 0 Exit The system exits the CLI to the login prompt 1 Reboot The system reboots to the Main OS 2 Shutdown The system shuts down You need physical access to the BCM450 hardware to restart the system 3 Safe OS The system reboots to the Safe OS and waits 1 minute for you to login When you login within 1 minute the Maintenance CLI displays If you do not login within 1 minute the system changes to the Main OS 4 Configuration Reset A Level 1 reset occurs The system resets all configuration data to
13. not try to make the connections yourself Caution Use only qualified persons to service the BCM system this includes the installation and service of this unit The service personnel must be aware of the hazards of working with telephony equipment and wiring They must have experience in techniques that minimize any danger of shock or equipment damage CAUTION Risk of equipment damage Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to protective earth ground through the power cord System shutdown You must disconnect the media bay module cables from the system before you disconnect the power cord from a grounded outlet System startup You must reconnect the power cords to a grounded outlet before you reconnect the cables to the media bay modules Environment Checklist The installation area must be e Minimum of 4 m 13 ft from equipment such as photocopiers electrical motors and other equipment that produces electromagnetic radio frequency and electrostatic interference Within 1 5 m 5 ft of a three wire grounded electrical outlet Clean free of traffic and excess dust dry and well ventilated Within the temperature ranges of 0 C and 40 C 82 F and 95 F Between 20 and 80 non condensing relative humidity Enough space and strength to support the BCM base un
14. the factory defaults 5 Software Reset A Level 2 reset occurs The system resets all configuration data and software to the factory defaults 6 IP Configuration You can configure the following basic IP settings O Return to Previous Menu The system returns to the main menu 1 Hostname The hostname of the system 2 IP Address The IP address of the system 3 Subnet Mask The subnet mask for the IP address 4 Default Gateway The default gateway for the system 5 DHCP Client Mode Enable or disable the DHCP client 6 Commit Changes Save changes to the IP settings 7 Reload Settings Reload the existing IP settings 7 Health Check This option checks e The BCM chassis type to determine whether the BCM is a standard system an upgraded system or out of factory redundant system e RAID keycode to determine whether RAID feature is provisioned on the BCM RAID is always provisioned on an out of factory redundant system e Installation of secondary hard drive in a BCM in which RAID feature Is provisioned e Type of power supply redundant or standard installed on the system Out of factory redundant system always have a redundant power supply installed NN40011 001 Issue 1 2 BCM450 Ris 6 0 19 BCM450 Hardware amp Installation e Status of the power supply module s power supply fan s and chassis fan s Maintenance CLI The Maintenance CLI displays when the system is in the Safe OS mode The Saf
15. 0 System Directly to a Power Source To power your BCM450 systems main unit and if applicable expansion unit directly from an AC power source 1 Connect the BCM and expansion unit to a non switchable third wire ground AC electrical outlet 2 lf a power bar is to be utilized connect the power cord to the power bar and then connect the power bar to the outlet 3 If the BCM has a Redundant Power Supply ensure both power cords are connected to the power outlet or power bar Note The power supply must be within 1 5 meters of the BCOM450 main unit 36 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation UPS and BCM450 The BCM450 system can also be powered via connection to an uninterruptible power supply UPS The UPS provides battery backup for the BCM450 system to maintain continuous operation during power interruption or failure conditions The connections have to be made in the correct order otherwise the UPS will not function correctly Note The UPS must be connected before the BCM450 is powered up If it is connected to a running BCM system the UPSD will not function To connect the UPS 1 Plug the USB cable into the USB port of the UPS 2 Plug the other end of the USB cable into the too USB port of the BCM450 3 Plug the UPS power cable into the AC power source Note The power supply must be within 1 5 meters of the BOM450 main unit Note For Non American installations a power
16. 450 Ris 6 0 47 BCM450 Hardware amp Installation 18 Reinstall the base function tray and power on the BCM450 system Please refer to the Installing a Base Function Tray section of this guide Installed Capacity Expansion Card Replacing Internal Components WARNING Risk of leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet 1 Ensure you have the following tools e Phillips screwdriver 2 with a 3 5 inch blade e 3 16 inch slot screwdriver e Antistatic wrist grounding strap 2 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data 3 Use Element Manager to shut down the BCM450 system 4 Shut down the BCM450 5 Disconnect all cables 6 Disconnect the main unit from the power outlet CAUTION Risk of equipment damage Protect the hardware components against damage from electrostatic discharge Always wear a grounded wrist strap before you handle components Always place the components in a static free container 7 Remove the BCM450 main unit from the rack wall or desktop and set it on a flat clean static free surface Access can now be gained to the BCM s internal components 48 NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp Installation Removing the Base Function Tray BFT The base function tray can
17. AJ S4 connector Me ell fee iin 28 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation There are 4 line ports for analog trunks and an auxiliary port next to Line port 1 designated for an emergency power fail phone For the Digital Station wiring refer to the ASM GASM DSM Media Bay Module Ampenol Wiring section of this guide consulting the DSM32 High column s BRI Ports The BRI Port Wiring chart below relates to the BRI Media Bay Modules ISOH BRAI SiT bevtertace AJ 45 jacks BRI Port Wiring C on sere oearonsyaem a i Wesonneston No connecion 2 Ne sonnecton No connection o Receive TK NN40011 001 Issue 1 2 BCM450 Ris 6 0 29 BCM450 Hardware amp Installation DTM Ports The digital trunks are connected to the DTM via the RJ 48C jack Fd BS pin out Bantam jack AJ 485 jack The pin outs are detailed below 1 Yeosie Ring O Receive Shield 4 Prenat ing 5 renei 6 Transm shied L e Noconnecton 30 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation Installing Media Bay Modules The BCM450 s main unit can accommodate four Media Bay Modules If the BCM450 system requires additional Media Bay Modules an expansion unit must be connected to the main unit The expansion unit can then house the additional Media Bay Modules Telephony Resource allocation is determined differently depending on whether or no
18. AVAYA BCM450 Ris 6 0 Hardware amp Installation Task Based Guide BCM450 Hardware amp Installation Copyright 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will wor
19. Ds Transmit LEDs Basic Rate Interface Media Bay Module The Basic Rate Interface Media Bay Module BRIM connects a maximum of four BRI ISDN loops to the BCM system Each ISDN loop supports 2 channels The BRIM only recognizes the T interface used in European networks To use the BRIM with the U interface typical in North American networks you require an external NT1 box to convert the U interface to a T interface Each BRI ISDN connected loop adds two telephone lines to the BCM system Each BRIM can add a maximum of eight lines to the BCM system through the four RJ 48C jacks on the faceplate ISDN BRI S T Interface Loop 3 Loap Power Status 20 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation Caller ID Trunk Media Bay Module There are two types of Caller ID trunk media bay modules CTM 1 CTM4 The CTM4 connects a maximum of four analog calling line ID CLID interfaces to the BCM system through four RJ 11 jacks on the front faceplate of the MBM These jacks are labelled Line 1 Auxiliary Line 2 Line 3 and Line 4 The auxiliary jack connects to Line 1 Power LED __ Status LED _ line Aux eee Line 2 _ line3 line 4 CM4 eOOOO 2 CTM8 The CTM8 provides eight analog CLID interfaces to the BCM system through eight RJ 11 jacks on the front faceplate of the BCM Each jack also supports disconnect supervision There are two auxiliary jacks on t
20. Each MBM added increases the number of trunks or extensions that you can connect to the BCM450 system e The BCM450 can be connected to a maximum of 1 Expansion Unit e Each Expansion Unit can support 6 Media Bay Module modules e The expansion unit must be attached to the BCM450 by means of a 5 meter DS256 cable that is supplied with the expansion unit Note A keycode is required to enable the expansion unit To connect the BCM450 expansion unit to the main unit 1 Plug one end of the supplied DS256 cable in the DS256 connector on the expansion unit 2 Plug the other end of the cable into the DS256 connector on the faceplate of the MSC in the BCM450 main unit NN40011 001 Issue 1 2 BCM450 Ris 6 0 35 BCM450 Hardware amp Installation Main chassis is connected to the expansion unit with a 0 256 cable connectors supplied 5 meter DS256 cable Expansion Unit can house an additional 6 MBM s The BCM main unit and expansion unit are each powered through an AC outlet The voltage required depends on the geographical location of the units You must check that the voltage and wiring are correct for your system before you connect the units to the power source Incorrect power settings result in equipment damage BCM450 Power Source Connections The BCM s power unit connection is positioned to a rear of the chassis The Expansion unit s power connection is also positioned to the rear of the chassis Connecting the BCM45
21. Media Bay Modules Guide for details 2 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 3 With the face of the MBM facing toward you insert the MBM into the required MBM bay on the main unit or the expansion cabinet 32 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation 4 Push the MBM completely into the MBM bay You should hear a click when the MBM is firmly seated in the bay Connect the required cabling 5 Repeat steps 2 and 3 for each additional MBM to be installed Removing a Media Bay Module from the Main or Expansion Unit Note To remove a media bay module the BCM main unit or expansion unit must be powered down NN40011 001 Issue 1 2 BCM450 Ris 6 0 33 BCM450 Hardware amp Installation 1 To remove a media bay module from the main unit pull the lever adjacent to the media bay module BCM450 Main Unit 2 If you wish to remove a Media Bay Module from the expansion unit remove the square panel cover positioned in the middle of the front of the unit T 3 The media bay module can then be removed by pulling the lever adjacent to the MBM bay 34 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation Expansion Unit Installing a BCM450 Expansion Unit Adding a BCM450 Expansion Unit increases the capacity of the BCM450 system by providing a method of adding additional media bay modules MBM
22. Metrics oe NTP Metrics Operational status ro E Ea Fiara Metrics H E Utilities AMES Backup and Restore Rebuild status NA H E Logs Primary drive HDD 2 iI J Auto Administration Sir HIE Enfhanra Mananoman i HDOD status Actve 3 Use Element Manager to shut down the BCM450 system 4 Disconnect all cables 5 Disconnect the BCM system from the AC power outlet 6 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface NN40011 001 Issue 1 2 BCM450 Ris 6 0 59 BCM450 Hardware amp Installation 7 On the bottom left of the front panel of the base function tray there is a thumb screw Thumb Screw Hard Disk Bay Faceplate 8 Loosen the thumb screw and remove the hard disk bay faceplate 60 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 9 The hard disk bracket should be visible The drive on the left is the primary hard drive or HDD 1 and the drive on the right if present is the secondary hard drive or HDD 2 10 Pull hard disk and bracket forward so that it is removed from the BCM450 main unit NN40011 001 Issue 1 2 BCM450 Ris 6 0 61 BCM450 Hardware amp Installation 11 If the secondary hard drive HDD 2 is being replaced remove the drive on the right hand side Seeeeceeeneonoaee SSeSeeeeeeeeeeeeneeenennann Seceeeeeees SSS SSeS GO a a aE TETT TTT bnnm a TRT eee SSS SSS SSS SSSESE
23. OESESEEESEESEEEE SEE ieee iii ea SEessciis 62 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 13 Remove the four screws that secure the hard disk to the hard disk bracket 14 Remove the hard disk from the hard disk bracket and place it on a clean static free surface NN40011 001 Issue 1 2 BCM450 Ris 6 0 63 BCM450 Hardware amp Installation Installing the hard disk 1 64 Use Element Manager to shut down the BCM450 system if not already done so Disconnect all cables Disconnect the BCM system from the AC power outlet Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface Place the new hard disk in the hard disk bracket and use the four hard disk bracket screws to secure the hard disk to the bracket NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp Installation 6 Push the hard disk and bracket forward into the primary hard disk bay the left hand slot if replacing the primary hard drive or the secondary hard disk bay the right hand slot if replacing the secondary hard drive 7 Ensure that the hard disk bracket is seated properly 8 Reattach the hard disk front cover panel to the main unit of the BCM 9 Tighten the thumb screw 10 If you have just installed a Multi lmage hard drive in a non RAID i e single hard drive system please now proceed with the Preparing the Multi Image Hard Drive sectio
24. RIs 6 0 BCM450 Hardware amp Installation 4 Accept any further security messages that you may get presented with Security Information This page contains both secure and nonsecure Do you want to display the nonsecure items 5 You will now see the login screen enter your BCM User name and Password By default these are set to User ID nnadmin Password PlsChgMe Click on OK Please Enter Credentials nnadmin SESE BEEBE aE et at at 6 In the Welcome to BCM window ensure the Main tab has been selected and the BCM button clicked Welcome to BCM Cian Dacvanced Mailbox Manager No update required Callpilot Manager No update required User Applications No update required Activity Reporter Basic No update required Business Applications No update required Business Element Manager No update required currently a Download Locations Run NN40011 001 Issue 1 2 BCM450 Ris 6 0 87 BCM450 Hardware amp Installation 7 From the Applications list select Other Administrator Applications and click Run Applications Name Status business Element Manager o update required currently at62 U 0 BCM Monitor No update required currently at 50 2 New update availiable 1 0 1 No update required Online Documentation No update required Element Manager Context Help No update required currently at 6 0 e am 8 Again accept any security messages that appear and if p
25. TER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party
26. a Kernel 2 4 22 ncgl 11 43 1 0 on a ppc tty 1 bem456 Smithsl login Connected o0 00 07 T1003 i 15200 6 H 1 SCROLL CAPS NUM Capture Print echo a 9 Enter the login credentials enter the username nnadmin press the Enter key BCM450 HyperTerminal joj x File Edit wiew Call Transfer Help NCGL 2005 cjdavola Kernel 2 4 22 ncgl 11 43 1 0 on a ppc tty 1 bem496 Smithsl login nnadmin Wed Sep 24 12 00 23 2008 A Connected 00 00 48 T1003 f 15200 5 M 1 SCROLL CAPS mum Capture Print echo 84 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 10 Then enter the password PlsChgMe or whatever the password has been changed to press the Enter key BCM450 HyperTerminal ioj x File Edit View Call Transfer Help NCGL 2005 cjdavola Kernel 2 4 22 ncgl 11 43 1 8 on a ppc tty 1 bem456 Smithsl login nnadmin Wed Sep 24 12 00 23 2008 Password Connected 00 00 45 WT1007 f 15200 8 M 1 SCROLL CAPS NUM Capture Print echo Z 11 You will then be presented with the CLI Make your selections as described in the Configuration CLI or Maintenance CLI sections of this guide BCM Console Port HyperTerminal E loj xj File Edit wiew Call Transfer Help Shutdown Safe OS Configuration Reset Software Reset IP Configuration Health Check we ee ee ee ee ee a a oO Ee Make Selection H 123456 7 1 _ Connected 00 02 50 WT1003 f 15200
27. allation e Analog Extension Module Norstar Analog Station Module in Element Manager Note Norstar Central Control Unit connection to the FEM is not supported Note Daisy chaining of Norstar Analog Extension Modules AEM is not supported on the BCM450 i e only one Norstar AEM can be connected to each FEM fibre port Media Bay Modules Wiring Charts This section is for reference purposes Wiring for the MBM s is provided ASM8 GASM DSM Media Bay Module Amphenol Wiring Use the table below if connecting extensions stations to a DSM Media Bay Module ASM8 GASM DSM 1 Ring Blue White 2 Ring Orange White 3 Ring Green White 4 Ring Brown White 5 Ring Slate White o Efe en 6 Ring Blue Red 7 Ring Orange Red Ceo 8 Ring Green Red DSM Only PTF Te sees 9 Ring Brown Red 10 Ring Slate Red 11 Ring Blue Black 12 Ring Orange Black 13 Ring Green Black 14 Ring Brown Black 15 Ring Slate Black 16 Ring Blue Yellow 17 25 NN40011 001 Issue 1 2 BCM450 Ris 6 0 25 BCM450 Hardware amp Installation Note The ASM8 8 and GASM MBM s support 8 analog stations ADID4 8 Media Bay Module Amphenol Wiring Use the table below if connecting analog trunks to an Analog Direct Inward Dial MBM Device Pin __ Connection _ Wire Colour __ ADID4 amp ADID8 Ring Blue White Ring Orange White Ring Green White Tip White Brown Rino Brown White 5 Ring Slate White Oo a em 6 Ring Blue Red 7 R
28. e o ADID4 8 4 8 port analog direct inward dial e Digital Station Modules o DSM16 32 16 32 port digital station module e Analog Station Modules o ASM8 8 8 port analog station interface o GASMB8 global 8 port analog station interface e Combination Modules o 4 8x16 Combo 4 8 analog trunks 16 digital stations combination of CTM4 8 amp DSM16 o G4 8x16 Combo global 4 8 analog trunks 16 digital stations combination of GATM4 8 amp DSM16 e Special Modules o FEM Fibre Expansion Module connects legacy Norstar expansion modules to the BCM o R2MFC Media Bay Module Descriptions The following sections describe the hardware attributes and functionality of the Media Bay Modules Digital Trunk Modules When configured on a North American BCM system the DTM connects a T1 or PRI circuit to the BCM system T1 circuits provide 24 digital channels to the PSTN while PRI circuits provide 23 digital channels to the PSTN When configured on an International BCM system the DTM connects an ETSI ISDN E1 or PRI E1 circuit to the BCM system providing a maximum of 30 digital channels to the PSTN NN40011 001 Issue 1 2 BCM450 Ris 6 0 19 BCM450 Hardware amp Installation The DTM module supports the following protocols e PRI e DASS2 e DPNSS Monitor jacks RJ 48C digital telephone line connector 4 amp O DA o a ga Power LED T Status LED In service LED Loopback test LED Receive LE
29. e OS is a diagnostics mode that can be used if the Main OS is experiencing problems No applications or telephony services are running when the BCM is in Safe OS mode Note It is recommended that you access the Maintenance CLI only under the advice of support personnel The Maintenance CLI can be accessed from option 3 of the Configuration CLI select option 3 and attempt to access the CLI within 1 minute The following options can then be used 0 Exit The system exits to the Safe OS login prompt 1 Reboot into Main OS The system reboots to the Main OS 2 Shutdown The system shuts down You need physical access to the BCM450 hardware to restart the system 3 Reboot into Safe OS The system reboots to the Safe OS and waits 1 minute for you to login If you do not login within 1 minute the system changes to the Main OS 4 Transition to Main OS The system changes from the Safe OS to the Main OS without restarting 5 Configuration Reset A Level 1 reset occurs The system resets all configuration data to the factory defaults 6 Software Reset A Level 2 reset occurs The system resets all configuration data and software to the factory defaults 80 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation Accessing the BCM s Command Line Interface via the Serial Port The Serial Port of the BCM450 is located on the front panel Note The CLI method of accessing the BCM is intended for experienced
30. e power bar and connect the power bar to the outlet e Power must be supplied from a nonswitched unobstructed outlet within 1 5 m 5 ft of the BCM450 units e lf you use a power bar the total length of the power cables from the power supply to the electrical outlet including power bar must not exceed 2 m 6 5 ft e The supplied power must be a dedicated 110 V to 120 V AC nominal or 220 V to 240 V AC nominal 50 to 60 Hz 15 A minimum service with a third wire safety ground The third wire safety ground provides shock protection and prevents electromagnetic interference e Do not use an extension cord between the power supply and the power bar or between the power bar and the electrical outlet Danger Risk of electric shock 140 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation Connect the ports on station modules only to approved digital telephones and peripherals with the proper cables on a protected internal wiring system DANGER Risk of electric shock The safety of this product requires connection to an outlet with a third wire ground Use only with the supplied BCM450 power cord and a three wire power outlet CAUTION Check ground connection Ensure that the electrical ground connections of the power utility telephone lines and internal metal water pipe system if present are connected If these ground connections are not connected contact the appropriate electrical inspection authority Do
31. ease in the BCM s application capacity t D e 7 h A a gt gt a u I d 7 4 hove fh Capacity Expansion Card CEC To install the CEC 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data 2 Use Element Manager to shut down the BCM450 system 3 Power down the BCM450 4 Disconnect the BCM450 unit from the AC power source NN40011 001 Issue 1 2 BCM450 Ris 6 0 41 BCM450 Hardware amp Installation 5 Use a grounding strap and attach one end to your wrist and the other to a grounded metal surface 6 To gain access to the CEC slot the base function tray BFT can be removed Remove the screws from the two BFT levers to the front of the BCM 42 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 7 Pull the base function tray levers towards you the base function tray should move forward i s h gt Se es N A i N lt NS Ea S EA DON R LP AA Pa h 7 AN gt LS 4 l i SAN 3 S a i 8 Hold the levers and pull the tray until it is removed from the main unit 9 Place the tray on a clean static free surface ay oe f bu a i t Tei NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation 10 The
32. eeenees 38 LEDS OIU cea r 38 Additional Information ccccccsseeneeeeeeeseneeeeeeneeens 41 Installing a Capacity Expansion Card ccccecseeeeeseeeeeeeeeeseeeeeees 41 Replacing Internal COMPONENMS ccccceeeeceeeeeeeeeeeeeeseeeseeeesees 48 Removing the Base Function Tray BFT cccccccseseeeeeeeeeeeseeeeeesaeeeeeesaeees 49 Installing a Base Function Tray ccccccccccsseeeeeeeeeeeeceeseeeeaeeeeeeseaseeesaaeeeeenaaeees 51 Replacing the Power SUDly ccccccsesccceecssseeeeeeeeeeeeeeeeeaeeseeeesaeeeseeeessaeeeees 53 Replacing a Redundant Power Supply Module ccceccccceeeeseeeeeeseeeeeees 57 Removing the Hard DISK siirre a anncimcandeiabmensimmniaadaes 58 Installing the hard disksimon a a a 64 Preparing the Multi Image Hard Drive ccccccccccccseeeeeeeeeeeeeeeseeeeaeeeeeeaaeeees 66 Replacing the Random Access Memory RAM Card cccccccccceceeeeeeeeeeeees 71 Replacing a Cooling Fam naaa a 73 Replacing the Clock Battery ccccccsssccceccesseceeseeeeeeeeesseeaeeeeesseeeeeeeessaaeeeess 77 Resetting the BCM450 using the Reset Button cceeeeees 78 BCM Command Line Interface cccccccceececseeeeeeeeeeseeeeesaeeeesaees 79 CONG UPATION O Ebern a E vance tattee sean seed omeenttescenedss 79 PV VEAII VCS TU CUM acta tla Gt cere a are ta a eel 80 Accessing the BCM s Command Line Interface via the Serial Port 81
33. enance access The BCM450 system can link to a single BCM450 expansion unit to house additional media bay modules and therefore offer increased capacity for lines and extensions BCM450 Base Platform Operation Administration and Maintenance OAM Port Base Function Tray Hard DERE 1 RND Saus LED S Reset Button Capacity Expansion USB Ports 2 0 x 2 Card CEC E Media Bay Module Bays x4 Power Status LED s Seeee eooo eee seas Music Paging Paging Relay amp Aux Interfaces 10 100 Switched Ethernet Ports x2 DS256 Expansion Hard Drive Cover Serial Port CLI Connector Maintenance Configuration 6 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation The BCM450 hardware has the following primary components e 1x Dedicated OAM Port for running Element Manager coco W bte D Q O O ao aw 02 TO LAN Port 1 LAN Port 2 e 2 x USB 2 0 ports compatible with USB 1 1 used to connect USB storage devices or the data interfaces for an uninterruptible power supply UPS to the main unit You must format the USB storage device for the FAT32 file system If necessary reformat the USB storage device by plugging it into a USB port on your computer right clicking the USB device icon and selecting FAT32 reformatting This destroys any data on the USB e The top USB port can only be used for connecting a UPS where as the bottom port can be used for c
34. f the DIMM card G gt lt tA lt A oP 5 eE 4 a A AM t 13 Reinstall the base function tray a gt co a i e w a CS A L C 4 i ub 5 Se 14 Insert all connectors in the correct locations on the base function tray face 15 Restore the BCM system to full operation as required Replacing a Cooling Fan Note For BCM s fitted with a Redundant Fan determine which fan has failed before removing the case The procedure described in this section can be applied to either fan To replace a defective cooling plan 1 Use Element Manager to shut down the BCM450 system 2 Disconnect all cables 3 Disconnect the BCM system from the AC power outlet 4 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface NN40011 001 Issue 1 2 BCM450 Ris 6 0 13 BCM450 Hardware amp Installation 5 The fan can be accessed by removing the panel cover located to the rear of the BCM s main unit 6 Disconnect the fan cable connector from the connector connected to the BCM main unit 74 NN40011 001 Issue 1 2 BCOM450 Ris 6 0 BCM450 Hardware amp Installation 7 Remove the fan s retention clips This can be achieved by pushing the clip out from the inside of the chassis The retention clips have two parts a center pin and a collar 8 Remove the center pin and collar from the BCM and place them in a safe location
35. h an 80 GB SATA hard disk SATA Serial ATA A newer type of hard disk controller allowing faster data transfer than EIDE controllers The SATA cable from motherboard to hard drive is significantly narrower than the IDE cables ate 2 me ert TERE TETN IAD T tit th Tai ror 1 e Sapien iene e 58 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation lf the disk becomes faulty or is damaged it can be replaced Warning Do not use an electric or magnetic screwdriver to remove the hard drive or any other internal component Use of a magnetic screwdriver can result in the loss of data stored on the disk The hard disk drive should be handled with care If it is Knocked or dropped it can be damaged 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data if possible 2 For RAID enabled systems i e supporting a secondary hard drive you can check which hard drive has failed In the Element Manager Administration tab open the System Metrics folder and click on Disk Mirroring If either drive is listed as Failed or not listed at all e g the system may have been rebooted after an earlier failure that drive will need replacing Task Navigation Panel aa z Disk Mirroring Configuration Administration H E General EI B System Metrics Admin status Disabled Change b QoS Monitor otas a UPS
36. his MBM which connect to Line 1 and Line 5 The auxiliary ports will interface to a V 92 or V 90 modem fax machine unit or analog telephone When the auxiliary device is active the BCM system disables the associated line If the line is active the auxiliary port line is disabled When an analog telephone is connected to the auxiliary port it can be used as an emergency telephone because this line remains active during a power outage Line Auxiliary port Auxiliary port Line 5 NN40011 001 Issue 1 2 BCM450 Ris 6 0 21 BCM450 Hardware amp Installation Global Analog Trunk Media Bay Module The Global Analog Trunk Media Bay Module GATM provides an interface for four or eight analog public switched telephone network PSTN lines The GATM supports both pulse and tone dialing as well as caller ID and disconnect supervision in selected markets throughout the world The GATM uses an Ru 21 connector as the trunk interface GATM Il Goll Pwr Sas Digital Station Media Bay Module The Digital Station Media Bay Modules DSM support digital telephones on the BCM system DSM16 supports 16 digital telephones through one RJ 21 connector DSM32 supports 32 digital telephones through two RJ 21 connectors DSM 16 DSM 32 SS TENI e ee a Diki 3 UA e e Pam Sed ne Analog Station Media Bay Modules The Ana
37. if a Software Reset also known as a Level 2 Reset is performed on the BCM The Factory Image is applied using the same method as applying the upgrade files i e in the Administration tab under Software Management Software Updates Refer to the Performing the Upgrade section for details of how to apply software updates Application of the Factory Image does not stop any BCM services or require a reboot of the system Note Do not apply the Factory Image unless you are sure the upgraded system is functioning correctly You will not be able to perform a Software Reset and restore a previous backup if the Factory Image is applied before checking system functionality Post Upgrade Activities Below is an overview of activities once the BCM has been upgraded to BCM Rls 6 0 and the Factory Image has been applied e Apply any new patches e g from the Smart Update DVD e Re install client applications including Element Manager Refer to the relevant documentation for further information e Configure any new BCM Rls 6 0 features that you require keycodes may be necessary to unlock some features NN40011 001 Issue 1 2 BCM450 Ris 6 0 99 BCM450 Hardware amp Installation Avaya Documentation Links e Installation System e Upgrade Guide 100 NN40011 001 Issue 1 2 BCM450 Ris 6 0
38. ing Orange Red 8 Ring Green Red 26 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation GATM4 8 Media Bay Module Amphenol Wiring Use the table below if connecting analog trunks to a GATM4 or GATM8 Media Bay Module It is also possible to connect a power fail extension to the last pair on the amphenol wiring Device Pin Connection Wire Colour GATM4 amp GATM8 1 Ring Blue White 2 Ring Orange White 5 Ring Slate White A E 6 Ring Blue Red GATM8 Only 34 Tip Red Brown 9 Ring Brown Red 10 Ring Slate Red 13 Ring Green Black 14 Ring Brown Black 25 50 Tip Violet Slate 25 Ring Slate Violet Can be used to connect a power fail analog set If system power fails the set will use line 1 NN40011 001 Issue 1 2 BCM450 Ris 6 0 2 BCM450 Hardware amp Installation G4 8x16 Media Bay Module Amphenol Wiring The G4 8x16 MBM s is a combination of the GATM4 8 and DSM16 Media Bay Modules 16 Digital Stations DSM16 4 8 Analog Trunks GATM4 8 For the Analog Trunk wiring refer to the GATM4 8 Media Bay Module Amphenol Wiring section of this guide For the Digital Station wiring refer to the ASM GASM DSM Media Bay Module Ampenol Wiring section of this guide consulting the DSM32 High column s 4x16 Media Bay Module Wiring The 4x16 MBM has RuJ 11 ports for connecting Analog Trunks and an amphenol connection for connecting the Digital Stations The RJ 11 pin outs are as below
39. installation of these items Chassis Interface Card BCM200 amp 400 models can be upgraded to BCM200 400 Ris 5 0 by swapping the existing Base Function Tray and hard drive for a BOM450 BFT and hard drive Due to the physical chassis differences between the BCM200 400 and BCM450 Base Function Trays a Chassis Interface Card is required to allow this upgrade For full instructions detailing this upgrade procedure refer to the Upgrading from a BCM200 400 Guide Upgraded BCM200 and 400 systems are termed BCM200 Ris 6 0 and BCM400 RIs 6 0 respectively BCM400 Ris 6 0 systems are equivalent to BCM450 Ris 6 0 systems in the respect that both provide 4 Media Bay Module slots and can connect to the Expansion Cabinet BCM200 RIs 6 0 systems will still provide 2 Media Bay Modules but will offer the enhanced functionality of connection to the Expansion Cabinet NN40011 001 Issue 1 2 BCM450 Ris 6 0 11 BCM450 Hardware amp Installation Flow Chart The flow chart below describes the BCM450 installation process Where is the BCM450 being installed Rack YY Wall mount Install the BCM450 in a Apply the supplied Install wall mount rack refer to the rubber feet bracket refer to the Installing the BCM450 Installing the BCM450 in an Equipment Rack Wall Mount Bracket section of this guide section of this guide Install the Expansion Unit if required refer to the Installing a BCM450 Expansion Unit section of this guide Con
40. ion An auxiliary port next to the Line 1 port enables you to use an analog telephony device such as a modem fax or telephone to share the trunk 4x16 faceplate LEDS and connectors lo oll gt o Mk Wk k k k Power Status Line 1 Modem Line 2 Line 3 Line amp NN40011 001 Issue 1 2 BCM450 Ris 6 0 23 BCM450 Hardware amp Installation Global 4x16 and Global 8x16 Module This is a combination module that provides 16 Digital Extensions and either 4 or 8 analog lines version dependant 16 Digital Extensions 8 Analogue Trunks Fibre Expansion Module The Fibre Expansion Module FEM allows legacy Norstar Expansion Modules for connecting extensions and trunks to be connected to the BCM450 This would be used in installations whereby a Norstar with existing Expansion Modules was being replaced by the BCM450 The existing Norstar Expansion Modules would be connected via fibre cables to the fibre ports on the FEM Note The FEM can only be installed in the main unit not in the expansion unit Note Only one FEM per main unit is supported Fibre Ports Connect to Norstar Expansion Modules Up to 6 Norstar Expansion Modules can be connected via fibre cables to the FEM Supported Norstar Expansion Modules are e Global Line Module Norstar Trunk Module in Element Manager e Extension Module Norstar Station Module in Element Manager 24 NN40011 001 Issue 1 2 BCOM450 Ris 6 0 BCM450 Hardware amp Inst
41. ion If the upgrade process fails you should be able to retrieve the configuration Refer to the Backup and Restore Guide for further information e Obtain a keycode file with the upgrade entitlement This will need to be applied to the BCM prior to performing the upgrade e Obtain the Upgrade and Factory Image files If they are still zipped extract them to a suitable location from which the BCM can access A Suitable location could be o Your PC laptop i e the PC laptop performing the upgrade via Element Manager A network folder accessible to the BCM A FTP server A http or https server A USB memory stick O O 0 O Checking the Time Zone is Set Correctly Before any upgrade is performed you should check that the Time Zone has been changed from the initial default setting to the Time Zone of your locality lf the Time Zone is still set to Factory Default it will not be possible to apply the upgrade files Use the following procedure to check the Time Zone setting 1 In the Element Manager Configuration tab open the System folder and select Date and Time Task Navigation Panel Date and Time Configuration Administration n Welcome AHS System L Identification Network Time F gt i Keycodes Lal IP Subsystem H Administrator Access Date and Time So 92 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation 2 Check that the Time Zone field is set to your region and is not set t
42. it Minimum of 46 cm 18 in from the floor Note The installation area must be of sufficient height from the floor to prevent water damage You also need the following equipment to install a BCOM450 unit NN40011 001 Issue 1 2 BCM450 Ris 6 0 15 BCM450 Hardware amp Installation e mounting hardware either a rackmount shelf a wallmount bracket per unit or four rubber feet per unit Phillips screwdriver 2 flat blade screwdriver pliers antistatic grounding strap connecting tool surge protector recommended cables 25 pair cable with RJ 21 connectors Installing the BCM450 Unit in an Equipment Rack You can install a BCM450 main unit in a standard 19 inch equipment rack along with your other networking and telecommunications equipment The BCM450 expansion unit can also be installed in the same rack Note When you install the main unit in a rack do not stack units directly on top of one another Mounting brackets cannot support multiple units Fasten each unit to the rack with the appropriate mounting brackets 1 Place the BCM450 main unit on a flat clean surface 2 Take the right rack mount bracket and align the screw holes between the bracket and the BCM450 3 Fasten the bracket to the BCM450 main unit using four screws provided Use only the screws supplied with the rack mount bracket Other screws can damage the BCM450 main unit 4 Repeat the procedure with the left rack mount bracket EATI ee eee
43. k all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAY A COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAF
44. log Station Media Bay Modules ASM ASM8 ASM8 and GASM8 can connect to a maximum of eight analog telecommunication devices These devices are standard analog telephones cordless telephones fax machines answering machines or modems In addition to ASM8 features the ASM8 and GASM8 offer the following features e Visual Message Waiting Indicator VMWI LED indicates that a message is waiting e Disconnect supervision Open Switch Interval OSI as per EIA TIA 464 Indicates to the attached device in an established communication that the connected device should release the call e Caller ID provides the name phone number and other information about the caller to the end user telephone at the start of the call e Firmware downloading capability allows the system to upgrade the ASM8 and GASM68 firmware 22 NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp Installation e Enhanced ringing capability ASM8 and GASM8 provide a ringing voltage of 2 REN 65 V rms per port e Calling line identification CLID e The GASM8 is designated as an ONS on premise station port GASMB8 faceplate LEDs and connectors GASM e IL r M Power Status 4x16 Media Bay Module The 4x16 MBM provides both analog trunk and digital telephone connections The 4x16 MBM provides connections for four analog lines and 16 digital telephones Each of the four analog lines support caller ID and disconnect supervis
45. n Note For RAID systems only If you have just replaced one of the drives with a Multi lmage hard drive the active RAID drive will overwrite the Multi Image drive If both RAID drives have failed and have been replaced by the Multi Image Hard Drive proceed with the Preparing the Multi lmage Hard Drive section 11 If required perform a restore or manually reprogram the system as per the System Start Up process refer to the relevant System Start Up Guide 12 For RAID systems check that the RAID service is enabled in Element Manager In the Administration tab navigate to System Metrics Disk Mirroring If the Admin Status field reads Disabled click the Change button to change the status This will automatically reboot the BCM NN40011 001 Issue 1 2 BCM450 Ris 6 0 65 BCM450 Hardware amp Installation Preparing the Multi lmage Hard Drive The Multi lmage Hard Drive field Replaceable Unit contains multiple BCM software images This allows for a common hard drive FRU to be installed in either a BCM50 or BCM450 chassis and offers a range of software releases to be applied to the BCM having the hard drive replaced Once installed the preparation process involves powering up the BCM connecting to the BCM via a SSH client such as PuTTY to access the command menu and selecting the correct software version for the BCM On process completion all non required images will have been erased and the BCM will boot up ready for a rest
46. nect the BCM main unit Expansion Unit to a power source refer to the BCM450 Power Source Connections section of this guide Power up the BCM Expansion Unit refer to the Powering Up the BCM section of this guide 12 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation Wall Mount Brackets lf the BCM450 and any expansion units are to be mounted on a wall wall mounting brackets are required The installation utilizing wall mount brackets is described in detail later in this guide Rack Mount Brackets lf the BCM450 and any expansion units are to be mounted in a rack rack mounting brackets are required The installation utilizing rack mount brackets is described in detail later in this guide eed fee ee Fees ef Car re NN40011 001 Issue 1 2 BCM450 Ris 6 0 13 BCM450 Hardware amp Installation Desk Mounting the BCM450 e Attach the supplied rubber feet e Position the main unit on the required desktop or shelf Planning the Installation Before you install the BCM450 Main Unit or BCM450 Expansion Unit it is good practice to follow a preparation check as follows Preparation checklist e Number of lines handsets ATA2 s etc e Stores check list e Electrical requirements Ensure you meet the following electrical requirements e Power must be supplied from a non switchable third wire ground AC electrical outlet e lf you use a power bar connect the power cord to th
47. nnection by hast name or IP address ai Window Tene Rlogin b Appearance iia Load save or delete a stored session Teen Saved Sessions i SSH Load Save Delete Only on clean exit 14 You must now login to the BCM with Administrator credentials Type in the user name after login as and press the Enter key on your keyboard Then type in the password again followed by Enter of 200 30 30 51 PuTTY 90 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation 15 You will then be presented with the CLI Make your selections as described in the Configuration CLI or Maintenance CLI sections of this guide a j i OF i O ran Ci et Fh FS ft wa fo OO et TT a Li a ct LA H a a S Fh ct ct ID 8 i Ll a oe ee ee A S r e T ro ru me amp O or NN40011 001 Issue 1 2 BCM450 Ris 6 0 91 BCM450 Hardware amp Installation Upgrading to BCM Ris 6 0 BCM450 Ris 1 0 or 5 0 can be upgraded to BCM450 Ris 6 0 via a simple process After performing the upgrade it is recommended that you apply the Factory Image to ensure that if a Software Reset is performed the BCM does not revert to its previous software version Pre Upgrade Activities Before commencing the upgrade procedure it is recommended that you perform the following actions e Create a backup of your current BCM configurat
48. o Factory Default Date and Time Dake and Time Source Manual Network Time Protocol Settings NTP server address time nisk gov Synch every s 4096 NTP security mode Unsecured Raise alarm if clock differs by at least s NTF key ID NTF key string Madify Current Date and Time Date and time 2009 12 03 15 06 00 Daylight Savings Time 3 If the Time Zone is still set at Factory Default select the correct Time Zone for your region Applying the Keycode File A keycode file containing the upgrade authorisation entitlement upgrade to Rls 6 0 should be applied to the BCM before applying the upgrade files When you have obtained the keycode file s containing the appropriate upgrade entitlement apply the keycode using the following procedure 1 In the Element Manager Configuration tab open the System folder and click on Keycodes Task Navigation Panel Configuration Administration Wekome System ID BBFCXCVGICCH C2 System Key type 2 Idertifc ation Date and Time oe scores n Keycodes IP Subsystem C Admrestr ator Access z C Resources Telephony C Dats Services C Appications NN40011 001 Issue 1 2 BCM450 Ris 6 0 93 BCM450 Hardware amp Installation 2 Click on the Load File button Keycodes System ID BBPOMCVGICCH Sequence 2 Key type 2 Manufacturing SW version 450 01 Feature hearse Status Name Data Expiry Date JI E on i
49. o part of the material may be reproduced in any form without the prior written permission of a duly authorised representative of ITEL NN40011 001 Issue 1 2 BCM450 Ris 6 0 3 BCM450 Hardware amp Installation Table of Contents Hardware amp Installation ccccesseeseeeeeneeeneeeeeeeeeees 6 DN SS WW AEE EE EAE E E ae ic pate ee asta E is otal 6 BONASO BAS PIA ON s re E 6 Available F Saturs sirarne cn eg en ea 9 IP telephony features eaan i a a a Mls aisles bes ania 10 BCM450 Main Unit Field Replaceable IteMs cccsececeeeeeeeeseeeeeeeeeeeeeens 10 BCM450 Additional COMPONENS cccccecceseeeeeeeeeeeeeeeesaeeeesaees 10 BCMA 50 Expansion UNM wciuniionasnentarantmotuninda a e e 10 Redundancy ODUOIS assais e E Guach esawaceetacain R bes 11 Ohlassis Mtengc e Card oesi a a a 11 FON E yaionee ossenueososeser sees 12 Wall Mount Brackets annannannannnnnnnannannnnnnnnnnnnnnnnnnnnnnnnennrnnrnennne 13 RACK MOUND ACKO errr cts eathsa tea alata beeches 13 Desk Mounting the BOM450 cccccccccseecceseeceeeeceeeseeeseesenees 14 Planning the 1nsStallavon sien wre 14 Environment Checklist cccccseeseceeeceseseeeeeeeeeseeeesseeeceesseaeeeeeeesseaeeeeessaeeeees 15 Installing the BCOM450 Unit in an Equipment Rack 0 0 16 Installing the BCM450 utilizing a Wall Mount Bracket 17 M dia Bay NIOOQUICS ves ence tiie ce Tolia Ton e T N E TE EERTSE 19 Sup
50. onnected to the P BCM s Main Chassis si y te avi Metall ill TUET T 12 Secure the power supply module by tightening the screws that will hold it firmly within the BCM chassis _ 56 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation Replacing a Redundant Power Supply Module Should one of the Redundant Power Supply modules become faulty it can be replaced using the following procedure 1 Check for a recent backup of the BCM450 programming If there is no recent backup use Element Manager to back up all of the system data Use Element Manager to shut down the BCM450 system Ensure that all cables are disconnected from the front of the base function tray Disconnect the main unit and the expansion cabinet if applicable from the AC power connection Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface Loosen and remove the screw that holds the module in the cage gt mey Sete Et Cp et a NN40011 001 Issue 1 2 BCM450 Ris 6 0 57 BCM450 Hardware amp Installation 7 Using the handle on the module pull the module free of the cage 8 Insert the new module and secure by replacing the screw 9 Re attach all the power telephony and data cables and power the system back up again ensuring that the on off switch for both modules is in the on position Removing the Hard Disk The BCM450 is fitted wit
51. onnection USB storage devices ii Vona gt O28 O aono RAD IOO puss am m w 2223222232322232222333IIs i em em aa co eo ta fee on a eD Eo ER un en me sa aa a ER em Ge ao tm ca Eo ow un e pepeb ab abeb eb aban eben eenanen nab adap apepananebanen gt m m a ew me D ED 0 CF ED ED ee oe oe A O E D D oD OS ER ED EP A D oe mm Top USB port for UPS connection Bottom USB port for USB storage devices NN40011 001 Issue 1 2 BCM450 Ris 6 0 7 BCM450 Hardware amp Installation e One DS256 jack to connect the BCM expansion unit to the BCM450 main chassis DS256 expansion port e One auxiliary ringer jack to control an auxiliary ringer device Customer Supplied You must use this output in a low current low voltage application only Do not use this output to directly switch the auxiliary ringer e A page relay jack used to control an external paging amplifier Customer Supplied If you use the page signal output jack to connect an external paging amplifier you also use the page relay jack The page relay jack connects a floating relay contact pair The BCM450 system uses this jack to control the external paging amplifier e A page output port for generating a paging signal to an external paging amplifier Customer supplied e Music on hold input support through the front panel jack Music Source Auxiliary Ringer Page Relay ita Output eee a oh ep IAT PA G E de Aa one oun Sooo oesossesseseesseseseesssss
52. ore of a previous backup or manual re programming via the System Start Up process refer to the System Start Up Guide Note For RAID systems this procedure is only required if both RAID drives have failed Installing a single Multi lmage Hard drive in a functioning RAID system will result in the Multi l mage Hard Drive being overwritten by the active RAID drive Note Perform the preparation process from a PC connected to the OAM port of the BCM Use the following procedure to select the required software release of the Multi lmage hard drive 1 Once the hard drive is correctly installed as described in the Removing the Hard Disk and Installing the Hard Disk sections of this guide connect a PC to the OAM port of the BCM and power up the BCM If you experience problems in connecting to the BCM when configured to obtain an IP address automatically via DHCP configure your PC with the following IP settings e IP Address 10 10 11 2 e Subnet Mask 255 255 255 252 2 When the BCM is ready to accept a SSH client connection the Power LED will be full green and the Status LED will be blinking orange Open up a SSH client such as PuTTY and connect to the default OAM port address 10 10 11 1 66 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation a PuTTY Configuration Terminal Faem Pk Keyboard Host Name or IP address A Bell 10 10 11 1 i Features Protocol Window Raw
53. ported Media Bay MOdules ccccccsseeccceeceeseeeeeeeeeeeeeeeeseeeeeeeesseneeeeeneas 19 Media Bay Module Descriptions cccccccseseeceeeceeeeeeeeeeaeeseeeeesaeeeeeeeeesaaeeeees 19 Media Bay Modules Wiring Charts ccccccsseeeeseeeeseeeeesaeeeesaees 25 ASM8 GASM DSM Media Bay Module Amphenol Wiring 068 25 ADID4 8 Media Bay Module Amphenol WiIring cceccsseeeeeeeeeeeeeeeeeeeeeees 26 GATM4 8 Media Bay Module Amphenol Wiring cccccccseeeeeeeeeeeeeeeeeeees 27 G4 8x16 Media Bay Module Amphenol WIring cccceeeeeeeeeeeeeeeeeeeeeeeees 28 4x16 Media Bay Module Wiring cc csceccceccceseseeeeecaeeeeeeeseaeeseeeessaeeeeeseaeaees 28 AM ONS cascnna d tele a a a 29 PINTO exec kin betes tate taciocutnce niet Abe h colada ienick a a 30 Installing Media Bay Modules cccccecccseeeeeeeeeeeeeeeeeeeaeeesseeeens 31 Removing a Media Bay Module from the Main or Expansion Unit 33 Installing a BOM450 Expansion Uniit ccccccseeceeseseeeeeeeeeeeeeeees 35 BCM450 Power Source COnnectiOns ccccsecceeeeeseeeeseeeeseeeesees 36 Connecting the BCM450 System Directly to a Power SOuICe 0cccceeees 36 UPS and BOM ASO iri ccsntneacasacntansnedulnte nan S EESE 37 4 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation Powering Up the BOM ccccecccceececeeeeceeeceeeeeeueeseeeesseeese
54. re is a plastic cover on the CEC slot of the BCM Main Unit Capacity Expansion Card CEC Slot _ SS eee eee 2222288846802 Dasesasanaanae x see oms ee ee eS ee ur e om o e SS SS SS SS SSS eS SS e ee ee ee eee e 11 Remove this cover by applying pressure to the bottom of the faceplate from the inside of the Base Function tray Once the cover has come loose remove the faceplate 12 The Capacity Expansion Card is connected to the main board by four metal standoffs included 44005 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation 13 Screw the four metal standoffs into the main board of the base function tray f t i PRA A NN40011 001 Issue 1 2 BCM450 Ris 6 0 45 BCM450 Hardware amp Installation 14 Move the CEC into position from the back of the base function tray 44 a 9 aby X tS o E IES Wh e i Sh 7 t3 Y iki j E y D te m 15 Align the connectors on the card and on the main board of the base function tray and push down Ensure that the card is connected securely to the main board 16 Use the four supplied screws to fasten the card to the standoffs 46 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 17 The Capacity Expansion Card is now secured to the Base Function Tray we ee rae gt ene ee ere ean eaaeeaee amp POPU CENT PEI OPV EEL CRAG as dees See NN40011 001 Issue 1 2 BCM
55. rews and ensure that the wall mount bracket is level 7 Remove the wall mount bracket from the backboard 8 The wall mount bracket can now be attached to the BCM450 unit 9 Align the screw holes on one side of the BCM450 main unit with the wall mount bracket 10 Fasten the wall mount brackets securely to the BCM main unit using only the screws supplied with the wall mount bracket kit If any other screws are used they can damage the BCM450 11 Hang the BCM main unit on the backboard screws Make sure the main unit is level 12 Ensure the screw heads seat fully into the wall mount bracket slots 13 Tighten the wood screws against the wall mount bracket 18 NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp Installation Media Bay Modules Media Bay Modules are installed in the BCM450 s main unit to provide trunk and extension capability They can also be installed in the BCM450 s expansion unit to increase the Trunk and Extension capacities of the BCM Each Media Bay Module has a series of dipswitches located on the rear of the unit The dipswitches should be set as detailed in the BCM450 Media Bay Modules Guide Supported Media Bay Modules The following Media Bay Modules are supported on the BCM450 e Digital Trunk Modules o DTM digital trunk module o BRI ISDN Basic Rate trunk module e Analog Trunk Modules o CTM4 8 4 8 port analog CLID trunk module o GATM4 8 global 4 8 port analog trunk modul
56. rompted enter any login details Data Migration Manager 9 The Administrator Applications screen will be displayed 10 In the Administrator Applications window click on the SSH Client PuTTY link followed by Download PuTTY SSH Client Administrator SSH Client Applications Administrator Management Tools _ CallPilot Manager Business Element Manager Download PuTTY SSH Client Desktop Assistant PRO AE NCM For BCM amp See Important Notes Below BCM Monitor CallPilot Unified Messaging CDR Clients BCM MIBS The PuTTY SSH Client is provided for use should there be ar to perform advanced tasks to resolve a BCM5 0 issue RADIUS Dictionary SSH Client PuTTY lt i Contact Supportfor authorization to use this client BCM Logs 88 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 11 Click on the Run buiton to install the application File Download Security Warning Internet Explorer Security W a rn ing NN40011 001 Issue 1 2 BCM450 Ris 6 0 89 BCM450 Hardware amp Installation 13 When installed the PuTTY program will automatically launch Enter the IP Address of the BCM in the Host Name or IP Address field and click Open S lt PuTTY Configuration Basic options for your PuTTY session E Terminal Keyboard Default Settings Close window on exit Bugs Aways C Never Specify your co
57. shutdown completed fluctuation detected Monitor Shutdown completed completed temperature and Rail power ok Off Off No power system is shut down power cable is disconnected NN40011 001 Issue 1 2 BCM450 Ris 6 0 39 BCM450 Hardware amp Installation Power Status Description Start up Profile LED states seen only during initial system install or staging Flashing Yellow Flashing Yellow Start up Profile executing Solid Green Solid Green Start up Profile successfully applied Flashing Yellow Flashing Red Start up Profile failure The table below outlines the various LED states and their descriptions in relation to the hard disk No Hard Disk Drive activity detected Normal Operation Red Hard Disk Drive Fault Flashing Orange Hard Disk Drive Activity 40 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation Additional Information The following sections contain procedures that may not be necessary in all installations Installing a Capacity Expansion Card The main unit of the BCM450 system supports 100 phone stations 48 trunks with the exception of E1 trunks which support two DIM media Bay Modules providing a total of 60 E1 trunks 2 fax ports 300 Unified Messaging Seats and 64 conference ports When installed the Capacity Expansion Card CEC increases the media processing capacity on the BCM450 so that it can support up to 300 stations and 130 trunks It also provides an incr
58. ssssse i is S SPV VSI n e e a OF GF o e e e a OF e o eN TOM aD ea e D a e a oaa oo w OOF OHO ooo maa Gem eee io ast ais ar tw em ee ee ie co co vo ea eo To ch ae to im en ne e au o no o ce cis ie ao it do mo es omi An mme ee om q en ame me me ae em m me m m eo m an m ome am an en eo m pm ms me o mo om om ee on ne uo oe orvan 8 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation e Hard Disk 80GB SATA located at front of unit for easy access 80 GB SATA Hard drive e Optional Capacity Expansion Card Increases the capacity of the BCM450 system to a maximum of 300 telephone stations and 130 trunks Optional Capacity Expansion Card Note The BCM450 supports a maximum of 300 Phones set DN s The 300 phones can comprise analog digital and IP handsets The system can also have a maximum of 130 trunks that can be combination of analog digital physical trunks and IP Trunks The range of Target Lines available on the BCM 450 is 361 to 999 A Capacity Expansion Card is required to reach the maximum system capacity Available Features BCM450 provides a full set of telephony features and applications some of which are enabled through the activation of keycodes A full set of core telephony features consistent with the BCM portfolio Business Series Telephones including Doorphone Analog station terminals including phones and fax machines IP phones such as IP 2000 series
59. supply adapter cord is required to connect the power supply to the region specific power bar Note APC is the only supported UPS vendor for the BCM The UPS USB cable is connected to the top USB port on the BCM450 hh Se he ie lh te Sh le i ee Oe ee OO OEE EOE OE ee ee eee eee eee _ eee aeons AC Power Source APC UPS wall outlet The main unit uses the data interface to enable the UPS to monitor and control the UPS functions NN40011 001 Issue 1 2 BCM450 Ris 6 0 37 BCM450 Hardware amp Installation Powering Up the BCM 1 Ensure your BCM450 power supply is connected to the BCM450 system and to an AC wall outlet or a UPS 2 Ensure the telephony cables are connected to the BCM450 main unit and BCM450 expansion unit 3 The BCM s power on off switch is located to the rear of the unit al l l 1 if N wa i i i ii ry om o i i i e z Kise fi Bi Tat ih 4 If you have a BCM450 with a Redundant Power Supply ensure both on off switches are in the on position 5 When the power is turned on the BCM will start the boot sequence Check the Power and Status LEDs on the main unit 6 After the BCM450 starts both LEDs must be solid green 7 lf either LED is not solid green there is a problem with the main unit 8 If this system has an expansion cabinet check the Power and Status LEDs on the media bay modules MBM in the expansion cabinet Both LEDs m
60. t MBM s will be installed in the BCM450 main unit or the expansion unit if utilising e Main Unit There are 4 Media Bays available termed MBM1 MBMe2 MBM3 and MBM4 Physical location determines the Telephony Resources location e Main MBM 1 is pre configured to be a DSM32 This is the only pre configured module Telephony Resources config Element Manager Telephony Resources Modules Location Corfigred Device De Satch Bus owe yc BCM450 Main Unit tain MOM 4 h Main MEM 2 NIA PP AAO AA A naaa hin EM J CTMBIGATMBMBM Al Onn NIA e Main mem 4 OTM PRI Mor 40d e Expansion Unit There are 6 Media Bays available Dipswitch configuration determines the Telephony Resources location MBM s can be installed in any bay in the expansion unit Note It is recommended that the Media Bay Modules MBM s are only installed in the BCM450 main or expansion unit after they have been NN40011 001 Issue 1 2 BCM450 Ris 6 0 31 BCM450 Hardware amp Installation configured within Element Manager During the MBM s configuration by Element Manager the required dipswitch settings will be displayed within the Element Manager interface The example below is for illustrative purposes only with dipswitch settings that may differ from those required for your own configuration 1 Verify that the Media Bay Module s dipswitches have been set correctly Please refer to the BCM450
61. t backup of the BCM450 programming If there is no recent backup use Element Manager to back up of all the system data 2 Use Element Manager to shut down the BCM450 system 3 Disconnect all cables 4 Disconnect the BCM system from the AC power outlet 5 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface 6 Remove the Base Function Tray 7 The clock battery is positioned towards the center of the main board of the base function tray NN40011 001 Issue 1 2 BCM450 Ris 6 0 11 BCM450 Hardware amp Installation 8 Carefully lift the battery out of its socket Do not use any type of tool to remove the battery 9 Carefully align the new battery with the top of the battery socket 10 The positive side of the battery must face upwards 11 Gently push down until the battery snaps into the socket 12 Reinstall the base function tray 13 Restore the BCM system to operation Resetting the BCM450 using the Reset Button The BCM450 can be reset by pushing the reset button situated at the front of the BCM450 The length of time that the button is pressed determines the type of reset that is performed e f the reset button is pressed for less then 5 seconds the BCM will begin the reboot process which will complete in less then 30 seconds e lf the BCM450 Reset Button is held for 5 seconds the BCM450 will immediately reboot Data loss may occur e lf the BCM450 system has
62. technicians or as directed by Avaya Technical Support Improper use of the CLI may result in data loss Serial Port Maintenance Console Port ok Connect the serial cable to the serial port of the pc and to the serial port of the BCM 2 Open a terminal emulation program such HyperTerminal Start Programs Accessories Communications HyperTerminal if using the Windows Classic Menu 3 HyperTerminal prompts for a name for this connection Enter a Suitable name and click OK aN Select the COM port you are connected to the BCM by and click on OK NN40011 001 Issue 1 2 BCM450 Ris 6 0 81 BCM450 Hardware amp Installation 5 Configure the following settings and click OK Bits per second 115200 Data Bits 8 Parity None Stop Bits 1 Flow Control None Port Settings OOO 0 0 Bits per second 115200 Data bits E Parity Mone Stop bits ha Flow control ME aE Restore Defaults cae too _ 82 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 6 You will be presented with a Hyper Terminal window 7 Enter a name for this connection in the Name field and click OK NN40011 001 Issue 1 2 BCM450 Ris 6 0 83 BCM450 Hardware amp Installation 8 Press the enter key You will be presented with a login screen BCM450 HyperTerminal jol x File Edit view Call Transfer Help Dle 213 NCGL 2005 cjdavol
63. turn to Hain Menu gt BCHSO RS gt BCMSO Fs Enter the number representing the SW release you want to install After installation is complete the BCH will Automatically reboot into the Selected SU Rel BCMSO Re Do you wish to continue with installation of BCMSO R6 yrn 7 lf you have made an incorrect selection enter n at the Do you wish to continue prompt this will return you to the main menu Otherwise enter y to confirm and continue 69 NN40011 001 Issue 1 2 BCM450 Ris 6 0 BCM450 Hardware amp Installation 8 The selected software release will be applied to the hard drive and could take up to 25 mins to complete The SSH client will be disconnected from the BCM g 10 10 11 1 PuTTY The current status if BCMSO F Is Ready for quick Install Stage Install gt Return to Main Menu BCMSO RS BCMSO Roe Enter the number representing the SW release you want to install After installation is complete the BCH will automatically reboot into the Selected SW Rel BCHSO Ro Do you wish to continue with installation of BCMSO R6 y n BCMSO R Activation Stage 9 Once the process is complete the BCM will boot up into a normal working state both the Power and Status LED s should be green Either perform a restore or manually reprogram the BCM via the system Start Up process refer to the relevant System Start Up Guide 70 NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp
64. use Element Manager to back up all of the system data 2 Use Element Manager to shut down the BCM450 system 3 Ensure that all cables are disconnected from the front of the base function tray 4 Disconnect the main unit and the expansion cabinet if applicable from the AC power connection 5 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface 6 Remove the top rear cover panel from the BCM main chassis by removing the top cover screws to the rear of the main chassis NN40011 001 Issue 1 2 BCM450 Ris 6 0 53 BCM450 Hardware amp Installation 7 The power supply module is located at the back of the unit on the right hand side Loosen the screws securing the power supply module 54 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 8 The power unit s cables are connected to the main chassis to provide power to components such as the hard disk and media bay modules Disconnect the power unit cables from the main chassis Power unit cables connected to the fe BCM s Main Chassis Sepe mT IN Morea ii Ss beme Lalit ys AAI ji gy 9 When disconnected from the main unit gently lift out the power supply 10 Place the new power supply onto its holding bracket NN40011 001 Issue 1 2 BCM450 Ris 6 0 55 BCM450 Hardware amp Installation 11 Reconnect the power supply cables to the BCM s main unit Power unit cables c
65. ust be solid green If either LED is not solid green there is a problem with the MBM or the expansion cabinet 9 Once the system has powered up the system can then be configured LED Status Information regarding the status of the BCM450 system can be obtained from the LEDs that are visible on the front of the main unit of the BCM The LEDs can be viewed to help determine if the BCM is functioning properly and if there are any system generated alarms 38 NN40011 001 Issue 1 2 BOM450 Ris 6 0 BCM450 Hardware amp Installation The table below outlines the various System LED states and their descriptions Power sd Status Description __ _ LED status during Start up sequence Solid yellow Solid yellow Power Applied to System Solid yellow Off Power on self test POST Lasts for 9 seconds Solid yellow Solid yellow System initializing lasts 14 seconds Solid green Solid yellow Kernel initialization lasts 8 seconds or Safe OS Solid green Flashing green Services initializing lasts 1 minute Solid green Solid green Normal operation Solid green Solid red Services initialization failed LED states seen during Safe Mode start up sequence Solid red Solid green System running with factory default settings enabled Solid red Solid red System running in Software Reset mode Solid red Flashing yellow System running in Configuration Reset mode LED states seen during shut down sequence or failure progress completed
66. ut down the BCM450 system Disconnect the BCM system from the AC power outlet Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface Move the base function tray levers towards you to the unlocked position Position the base function tray in the main unit bay Insert the base function tray into the main unit NN40011 001 Issue 1 2 BCM450 Ris 6 0 51 BCM450 Hardware amp Installation 8 Push the base function tray levers forward to the locked position There is a connection point e d y Sii 4 j f a l P l NYS om The Base Function Tray connects to The Base Function Tray securely the connector on the main chasis connected to the Main Unit 9 Install the base function tray lever screws 10 Insert all connectors in the correct locations on the base function tray face 52 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 11 Restore the BCM system to operation 12 Observe the system status monitor LEDs to ensure the base function tray initializes correctly Replacing the Power Supply Note Replacing the whole Redundant Power Supply assembly is similar to the process described in this section However if a single Redundant Power Supply module requires replacing refer to the Replacing a Redundant Power Supply Module section of this guide 1 Check for a recent backup of the BCM450 programming If there is no recent backup
67. ventory Updates in Progress Se Cancel NN40011 001 Issue 1 2 BCM450 Ris 6 0 95 BCM450 Hardware amp Installation 2 Click on the Get New Updates button to specify where the upgrade files are stored Software Updates Updates in Progress Scheduled Updates Updates in Progress Version Cancel Q Get New Updates ma 3 In the Get New Updates dialog box select the location of the upgrade files from the Retrieve from drop down list Get New Updates 4 For Network Folder FTP Server and HTTP s locations enter the location details of the upgrade files and any specific security credentials for locations Click OK when the details have been entered xl Retrieve from FTP Server FTP Server 217 35 23 45 User name Brian s s Password Directory Ecm 6 0 Upgrade 96 NN40011 001 Issue 1 2 BCM450 RIs 6 0 BCM450 Hardware amp Installation 5 For the My Computer option i e the upgrade files are stored on your PC laptop from which you re performing the upgrade click on the Browse button Get New Updates Retrieve From aeli 6 Navigate to the folder containing the extracted upgrade files Click on the folder itself you do not need to select any specific or individual files and click on Select Look in i Bem450 R1 R6 Upgrade Fi S E Er O e fm Upor ade To BCM450 R6 Fro mm BCM450 R 1 1 20 0 p My Recent Documents

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