Avaya BCM 2.0 Networking User Guide
Contents
1. COPY ERASE NEAT the Fax Message you want to forward Cory fax 5 Press MBO or _ to forward the fax message MECX OTHR J Record intro 6 Press YES or to record an introduction to the fax ES HO J message Note Press HO or 2 if you do not wish to record an introduction to the forwarded fax message and proceed to step 9 Record Message 7 Press QE to end the recording RETF PAUSE O Enterprise Edge 2 0 M essage N etworking User G uide P0911953 Issue 02 Enterprise Edge 2 0 Message Networking User Guide 9 Accert rec 8 Press QE to accept the recording RETRY PLAY O a 9 Press Address ture 10 Press HETW HETU AMIS Note This display appears only if AMIS is enabled If AMIS is not enabled this display is bypassed and the display in step 11 appears Hetuork 11 Enter the destination site prefix and the destination RETRY Ol mailbox number and press Ok ES name gt 12 Press SEHD to send the message as it is Press OPTS OPTS CE SEND to assign message Delivery Options Certified Urgent or Timed Delivery Press E to send the message to another recipient Hetuork ms9 13 Press SEHD to send the message now OPTS CC sil Forwarding a Fax Message to a Network Delivery Mailbox You can forward a received fax message to an Enterprise Edge Message Networking Network Delivery Mailbox and add an introductory voice message that becomes part of the new message The m2. or Timed Delivery Press CE to send the message to another recipient Press to end this session P0911953 Issue 02 Enterprise Edge 2 0 Message Networking User Guide 7 Replying to network messages When a network message is left in your mailbox you can reply to the message using the Enterprise Edge Voice Messaging message Reply Feature To reply to a message you must first open your mailbox using the Open Mailbox feature code The network Reply Feature must be enabled in order to reply to a message For more information ask your System Administrator To reply to a network message 1 Open your mailbox using Feature _ 9 8 1_J Pswd 2 Enter your mailbox password and press OK or OTHE RETR OK 1 new 4sayed 3 Press FLAY PLAY REC ACHIH End of message 4 After you listen to the message press REPLY REPLY ERASE HEST Rerly neturk msg 5 Press MSG MSG GUIT Rerly to 6 Press SHDE to send your reply to the sender or press SHOR ALL ALL to send your reply to all the people that received the message Fecord message 7 Record your reply message Record message 8 Press OK to end your recording RETRY PAUSE OK Accert rec 9 Press OE to accept your recording RETRY PLAY Ok Hetwork msg 10 Press SEHD to send the message Press OFTS to assign OPTS CC SEHD message Delivery Options Certified Urgent or Timed Delivery Pres
3. Mark s Network Delivery Mailbox appears on the Vancouver system the message is automatically delivered to his mailbox in Miami The network delivery information such as the site prefix for the Miami site and Mark s mailbox number 4546 in Miami is added to the Network Delivery Mailbox when it is created Sending a message to a Network Delivery Mailbox is as easy as sending a message to anyone at your site If Mark wants to send a message to Sue in Vancouver he must use Site Based Addressing Sue does not have a Network Delivery Mailbox on the Miami system Mark needs two pieces of network delivery information before he can send the message He needs the Vancouver site s Site Prefix from the System Administrator and he needs Sue s mailbox number 2222 in Vancouver After Mark records the message and enters the network delivery information the network message is automatically delivered to Sue s mailbox Enterprise Edge 2 0 Message Networking User Guide P0911953 Issue 02 Enterprise Edge 2 0 Message Networking User Guide 5 Sending a network message using a Network Delivery Mailbox Network Delivery Mailboxes let you quickly and easily send messages to a mailbox at a remote location Each Network Delivery Mailbox is assigned a local mailbox number and the destination site user s name appears in the company directory The Network Delivery Mailbox makes sending a message across the country as easy as sending it down the hall A Ne
4. NORTEL NETWORKS Enterprise Edge 2 0 Message Networking User Guide www nortelnetworks com 2000 Nortel Networks P0911953 Issue 02 Enterprise Edge 2 0 Message Networking User Guide Learning about Enterprise Edge Message Networking Enterprise Edge Message Networking links Enterprise Edge Voice Messaging or other voice mail systems at different locations Networking allows the exchange of voice and fax messages between users at different sites connected on a network through Transmission Control Protocol Internet Protocol TCP IP Note Fax messages can be sent and received only on Enterprise Edge Voice Messaging systems that have the FAX option installed Ask your System Administrator for a list of FAX sites on the network Enterprise Edge Message Networking is simple to use and lets you send a mailbox message to any destination on a network Note If you use Enterprise Edge Message Networking to send a voice message to another site over the Internet the voice message can be subject to interception by unauthorized parties You must know how to use Enterprise Edge Voice Messaging to send messages to mailboxes at other sites This includes knowing how to open your mailbox record messages send messages and retrieve messages For information about using Enterprise Edge Voice Messaging Features refer to the Enterprise Edge 2 0 Voice Messaging Quick Reference Guide or the Enterprise Edge 2 0 Voice Messaging Reference Guide Send
5. essage appears as a fax message in the destination mailbox You can also forward a received fax message using Site Based Addressing For more information refer to Forwarding a Fax Message using Site Based Addressing on page 8 When a fax message is forwarded a new cover sheet is added to the original fax message becoming part of the new message However if the fax message already has an Enterprise Edge generated fax cover sheet it is replaced by a new fax forward cover sheet This cover sheet contains the date and time the fax is created the directory name and telephone number of the sender the telephone number of the recipient the fax identification ID number and the number of pages to follow To forward a fax message to an Enterprise Edge Message Networking Network Delivery Mailbox 1 Open your mailbox using Feature e BJ 0J Pswd 2 Enter your mailbox password and press OK or OTHF RETRY Ok P0911953 Issue 02 Enterprise Edge 2 0 Message N etworking User Guide 4 saved REC ACHIH 1 new PLAY End of message COPY ERASE HEXT Cory fax MBO OTHR Record intro YES HO Record intro FETE OK Accert rec FETE PLAY Ok Mbox DIF QUIT Miami sales OPTS cc SEHD Another cory VES QUIT 3 10 Enterprise Edge 2 0 M essage N etworking User G uide 10 Enterprise Edge 2 0 Message N etworking User Guide Press PLAY o
6. ing a message across a network is as easy as sending a message down the hall There are two ways to send a network message You can use e a Network Delivery Mailbox e Site Based Addressing Network Delivery Mailboxes are created by your System Administrator Note Network messages can be composed and sent only from your mailbox A network message cannot be sent by using the Leave Message feature code Feature _ 9 8 0 P0911953 Issue 02 Enterprise Edge 2 0 Message N etworking User Guide 4 Enterprise Edge 2 0 Message Networking User Guide Sending a network message Vancouver Miami Enterprise Edge Voice Enterprise Edge Voice Messaging System Messaging System Sue Gris Mark Mark s QUE 3 Mailbox 2222 Ext 4546 fame 4da Enterprise Enterprise Edge 5 lt Edge DX server OZ server Mark s Network Delivery Mailbox 7222 an Crelephone N etwork S 2 ae The figure above illustrates how network messages are sent between different company sites on the same network In the example Sue works in the Vancouver office and Mark works in the Miami office If Sue wants to send Mark a message in Miami she has two possible methods of delivery she can send the message using Site Based Addressing or send it to Mark s Network Delivery Mailbox Since Mark has a Network Delivery Mailbox on the local Vancouver system it is more convenient for Sue to send the message to Mark s Network Delivery Mailbox Although
7. r 2 Press COPY or or press NEXT or 6 until you find the fax message you want to forward Press MBOX or fi to forward the fax message Press YES or to record an introduction to the fax message Note Press HO or if you do not wish to record an introduction to the forwarded fax message and proceed to step 9 Press K to end the recording Press OK to accept the recording Enter the Network Delivery Mailbox number Press SEHD to send the message Press OPTS to assign message Delivery Options Certified Urgent or Timed Delivery Press L to send the message to another recipient Note Miamisales is an example The Network Delivery Mailbox name appears in the display P0911953 Issue 02
8. s CE to send the message to Will deliver another recipient P0911953 Issue 02 Enterprise Edge 2 0 Message N etworking User Guide 8 Enterprise Edge 2 0 Message Networking User Guide Forwarding a Fax Message using Site Based Addressing You can forward a received fax message to an Enterprise Edge Message Networking Site Based Address and add an introductory voice message as part of the new message The message appears as a fax message in the destination mailbox You can also forward a received fax message to a Network Delivery Mailbox Refer to Forwarding a Fax Message to a Network Delivery Mailbox on page 9 When you forward a fax message a new cover sheet is added to the original fax message as part of the new message However if the fax message already has an Enterprise Edge generated fax cover sheet it is replaced by a new fax forward cover sheet The cover sheet contains e the date and time the fax is created e the directory name and telephone number of the sender e the telephone number of the recipient e the fax identification ID number e the number of pages to follow To forward a fax message using Site Based Addressing 1 Open your mailbox using Feature QJ B 6J Pswd 2 Enter your mailbox password and press OK or OTHR RETRY OK ineu 4 saved 3 Press PLAY or 2 PLAY REC ADMIN End of message 4 Press COPY or 5 or press HEXT or 6 until you find
9. ser Guide Sending a network message using Site Based Addressing Site Based Addressing lets you send a message to a mailbox at another location on the network To use Site Based Addressing to send a message you must know the destination site s network address and the mailbox number of the person you want to send the message to Ask your System Administrator for a list of destination sites on your network To use Site Based Addressing Enterprise Edge 2 0 Message Networking User Guide Paud OTHE RETRY OK A heu 4 saved PLAY FEC ADMIN Record message Record message RETRY PAUSE DE Accert rec FETE FLAY DE Minos DIF QUIT Address tre HETU AMIS Hetuork FETE Ok site name gt OPTS CC SEHD Bnew saved PLAY FEC ADMIH 1 10 11 Open your mailbox using Feature 8 1 Enter your mailbox password and press OE or Press REC or B At the tone record your message Press OK or to end the recording Press OF or to accept the recording Press Press HET Note This display appears only if AMIS is enabled If AMIS is not enabled this display is bypassed and the display in step 9 appears Enter the destination site s Site Prefix and the destination mailbox number and press OE or J Press SEHD to send the message as it is Press OPTS to assign message Delivery Options Certified Urgent
10. twork Delivery Mailbox is a pre programmed direct address to another mailbox at a different site on the network Network Delivery Mailboxes are created by your System Administrator Each Network Delivery Mailbox contains the destination site prefix and the destination site mailbox number To send a message using a Network Delivery Mailbox all you need is the mailbox number Ask your System Administrator for a list of Network Delivery Mailboxes To send a message using a Network Delivery Mailbox Je ejf 1 Open your mailbox using Feature Psu 2 Enter your mailbox password and press OK or OTHE RETRY OK Anew 4 saved 3 Press REC or 3 PLAY REC ADMIH 4 At the tone record your message Record message 5 Press OK or to end the recording RETRY PAUSE OK Accert rec 6 Press GK or to accept the recording RETRY PLAY OK Mbox 7 Enter the Network Delivery Mailbox number DIR QUIT Miami sales 8 Press SEHD to send the message Press OPTS to assign OPTS CC SEHE message Delivery Options Certified Urgent or Timed Delivery Press CE to send the message to another recipient Will deliver Note Miami sales is an example The Network Delivery Mailbox name appears in the display Grew B saved 9 Press to end this session PLAY REC m P0911953 Issue 02 Enterprise Edge 2 0 Message N etworking User Guide 6 Enterprise Edge 2 0 Message Networking U
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