Avaya B5800 Release Notes
Contents
1. 5 4 Significant fixes in this load since 6 2 34 Bug IPOFFICE 12727 Call from to ABG from to ABG L is lost through H323 line Bug IPOFFICE 23629 CLONE Clone MRDB00042208 BNS At times the mailbox greeting cannot be changed in EVM on B5800 Bug IPOFFICE 25883 CLONE IPO Core HTTP Client buffer flow control broken causes memory pool exhaustion during upgrade Bug IPOFFICE 25980 vi one way speech path for a blind transfer call from B5800 to BCM_TDM phone Bug IPOFFICE 26513 WS Web Service on The B5800 device is using obsolete rules for validation of User name Cannot add users with just extension numbers as usernames via SMGR and web services Enhancement IROFFICE 26581 B5800 new functionality of not dropping on going calls when network connection to SM fails Santander issue see details in Appendix B Bug IPOFFICE 26641 wi00980337 Backup and Restore Backup Stored on Devices web services are working with Un Authorized Username and Password 5 5 Significant fixes in this load since 6 2 32 Bug IPOFFICE 23660 Clone MRDB00124227 VCM TDM Tracing Bug IPOFFICE 25497 Disable SRTP feature in 6 2 for all VOIP lines and extensions Bug IPOFFICE 15280 Clone MRDB00042164 B5800 tears down active calls with 96X1 approx 2 minutes after failback Story IPOFFICE 16154 Add new 96x1 firmware IPOFFICE 18916 No tone voice after setting SRTP on ABGL version 6 2 26 1 Bug IPO2. Nov 16 2011 Candidate Load for Y Nov 16 2011 6 2 24 Nov 30 2011 Uporade for Beta Y Nov 30 2011 6 2 26 Dec 16 2011 Upgrade for Beta Y Dec16 2011 6 2 28 Jan 10 2012 Upgrade for Beta Y Jan 11 2012 6 2 29 Jan 20 2012 Upgrade for SV Y Jan 20 2012 6 2 30 Jan 27 2012 Upgrade for SV Y Jan 30 2012 6 2 31 Feb 23 2012 GA Candidate 1 Y Feb 24 2012 6 2 32 Mar 07 2012 Interim Load Y Mar 10 2012 6 2 33 Mar 31 2012 GA Candidate 2 Y Apr 03 2012 6 2 34 Apr 17 2012 GA Candidate 3 Y Apr 19 2012 6 2 35 May 10 2012 GA Candidate 4 Y May 10 2012 6 2 36 May 25 2012 GA Candidate 5 Y May 26 2012 6 2 37 June 06 2012 GA Candidate 6 Y June 07 2012 6 2 38 June 14 2012 GA Candidate 7 Y June 14 2012 Note This release to SV and downstream to Alpha and Beta trials is in preparation for market launch of the product CID 152845 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Page 3 of 18 Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved 2 Introduction The Avaya B5800 Branch Gateway builds upon Avaya s IP Office award winning product to provide a cost effective branch solution for Enterprise customers The B5800 Branch Gateway is a single platform solution with multiple deployment options that enable the selection of IP Office fe
3. 823 0 SPO 19593 System Platform 6 2 1 0 9 System Manager 6 2 0 SP2 Build No 6 System Manager 6 2 0 0 15669 6 2 12 202 Software Update 02 April 2012 Revision No 6 2 14 1 1925 7 Session Manager 6 2 SP1 02 April 2012 6 1 SP1 vsp 6 0 3 7 3 8 Avaya Aura Messaging msg 00 1 510 1 115 9 Modular Messaging Release 5 2 Avaya Aura Conferencing 10 Meeting Exchange Release 6 0 Release 7 0 C Elite including IP Agent 11 and One X Agent 2 5 SP1 2 5 SP1 operating in CID 152845 Page 6 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved telecommuter mode 12 Avaya Aura Contact 6 2 SP5 Center Avaya Voice Portal 5 1 13 and Avaya Aura 5 1 6 0 SP1 Experience Portal 6 0 SP1 14 96x0 H 323 3 1 SP3 15 96x1 H 323 6 2 0 13 16 Avaya 1000 series 4 8 3 23 Phone type Version 4610SW 4620SW 4621SW 5610SW 5620SW amp 5621SW 2 9 1 2 9 SP1 4625 2 9 1 2 9 SP1 4620 Not 4620SW 2 3 4601 4602D 4602SW 5601 5602D amp 5602SW 2 3 4601 4602 5601 amp 5602 2 9 1 2 9 SP1 1603 amp 1608 amp 1616 Boot Code 1 3 SP1 1603 amp 1608 amp 1616 App 1 3 SP1 1616 Button Mod
4. cs1000 dbcom 7 50 17 02 i386 000 cs1000 shared pbx 7 50 17 16 1 1386 000 cs1000 kcv 7 50 17 16 1 i386 000 avaya cs1000 cnd 4 0 20 00 i386 000 cs1000 ipsec 7 50 17 16 1 1386 000 ipsec tools 0 6 5 14 el5 3_ avaya_1 i386 000 spiritAgent 6 1 1 0 0 108 208 1386 000 cs1000 mscAnnc 7 50 17 16 1 i386 000 cs1000 mscTone 7 50 17 16 1 i386 000 CID 152845 Page 5 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved cs1000 mscMusc 7 50 17 16 2 i386 000 tzdata 2011h 2 el5 i386 000 cs1000 ftrpkg 7 50 17 16 9 i386 000 cs1000 sps 7 50 17 16 4 i386 000 cs1000 tps 7 50 17 16 19 i386 000 cs1000 pd 7 50 17 16 1 1386 000 cs1000 csmWeb 7 50 17 16 4 i386 000 cs1000 ncs 7 50 17 16 1 i1386 000 cs1000 bcc 7 50 17 16 62 i386 000 cs1000 dmWeb 7 50 17 16 3 i386 000 cs1000 Jboss Quantum 7 50 17 16 4 i386 000 cs1000 EmCentralLogic 7 50 17 16 2 1386 000 cs1000 emWeb_6 0 7 50 17 16 27 i386 000 cs1000 vtrk 7 50 17 16 73 i386 000 cs1000 emWebLocal_6 0 7 50 17 16 i386 000 Call Pilot Version CP50041 PEP CP50041SU11S BCMO050 R600 CORE TELEPHONY 74 4 BCM50 SRG50 BCM050 R600 IPTEL 72 BCM050 R600 SU System 011 System Platform 6 2 0 0 27 5 Communication Manager CM 6 2 cm 06 2 02 0
5. the jobs wi01015504 scheduling large number of jobs are scheduled 20 While installing the Admin CD ina The functionality of the language other than English the IP link remains the same Office menu in the Start folder will ie it links to the have a link called New Shortcut 2 documentation for instead of B5800 Branch Gateway B5800 Branch documentation Gateway CID 152845 Page 12 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved 3 Appendix A Software Download Location https support avaya com downloads download details action contentld C2012628934405690 9 amp productld P0959 CID 152845 Page 13 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved 4 Appendix B Link Bounce Solution Details A patch solution has been added to B5800 Branch Gateway that will prevent established calls from being dropped when the TCP connection on the Session Manager line closes B5800 Branch Gateway will also not drop calls when the Session Manager line is marked out of service If the n
6. Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved AVAYA Avaya B5800 Branch Gateway Ris 6 2 Engineering Release Notes COMPAS ID 152845 Author Meenakshi Joshi CID 152845 Page 1 of 18 Avaya B5800 Branch Gateway Ris 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved Table of Contents We SUM Mma eaaa ar satedie advan cea tape aedade aeara naa raaraa a aaa anaa aa a a EA aana 3 PAN a ia TTi o 1 EENE N T EIIE E T E EE A E E AE E E A E T EE A TT 4 2 1 Description and Components ccccceceeeceeeeeeeeeeeceeeeeceaeeeeaaeceeeeeceaeeesaaeeseaaeseeeeeseaeeesaeeseaeeeeaes 4 2 2 Deployment Models aore E AAA E ETTA 5 2 3 Deployment with CS 1000 ccececceeceeeeneeeeeeeeeeeeeeeeeeseaeeseaaeseeeeesaeeeeeaeeseaeeseeeeesaeeesaeeeeeeeee 5 xc age 005 F116 eter epee rene eer ree eeCrer Er et eerr ener yee E rer ceeer rr ererr yee eererrr errerrrate 5 2 5 Known Issues and Mitigation csicsas a R E AREETA 10 3 Appendix A Software Download LOCAtION ccccceesceeeeeeeeeeeeeeseeeeeeeecaeeeeaaeeeeneeseaeeesaeeesaeeeeeees 13 4 Appendix B Link Bounce Solution Details c
7. FFICE 23650 Calls from a centralized user to a Busy or Invalid phone number only Rings instead of playing Busy or Telco message Bug IPOFFICE 23660 Clone MRDB00124227 VCM TDM Tracing Bug IPOFFICE 24185 B5800 Caller ID fails in rain day for Centralized phones Bug IPOFFICE 24754 BNS Bell Canada B5800 When you log out from a button you received the message retrieval failed but if you log out from the craft menu the retrieval is successful Bug IPOFFICE 24898 Installing an expired certificate on ABG will not generate any error will delete installed certificate and generate a new expired certificate Bug IPOFFICE 25016 RTP Keepalives setting not visible for LAN2 Story IPOFFICE 25171 Add ATMU4 Japanese variant support into the IP Office platform Bug IPOFFICE 25310 Wrong Virtual Embedded licenses for an ABG with no PLDS license file when AAM with Standalone for AA and Announcements is selected Sub task IPOFFICE 25363 Manager and god layer changes for Calls from a centralized user to a Busy or Invalid phone number only Rings instead of playing Busy or Telco message Bug IPOFFICE 25415 CLONE Clone MRDB00042238 Poor Audio on Norstar M and T series phones over analog lines Task IPOFFICE 25420 Provide None option in certificate checks on Manager preference page Bug IPOFFICE 25464 CLONE Clone MRDB00042261 Forced Account Code requirements are ignored if dialing out via a Line Appearance Bug IPOFFICE 25469 CLONE The noise over Dial
8. ature rich services as well as seamless access to Avaya Aura Messaging Avaya Aura Conferencing and much more It is complimentary to any existing networking solution adding communications and collaboration functionality within a flexible device specifically designed for branch use The B5800 Branch Gateway supports a distributed deployment model and is adaptable and flexible to meet the changing business needs of individual employees within each branch location In addition the adaptability and flexibility ensures a smooth migration between respective architectures as and when required by the business 2 1 Description and Components The B5800 Branch Gateway has the ability to concurrently support IP H 323 and or SIP and TDM endpoints in support of a community of distributed users on the same platform Ideal for branches wanting to deploy various service or application models being sourced from either within core data centers and or in the branch itself The B5800 Branch Gateway enables the branch to cost effectively deliver access to the full range of communication tools without complex infrastructure and administration Following is a list of the relevant hardware software applications and supported interoperability components that are supported within a B5800 Branch Gateway configuration and solution e IP Office IP500v2 hardware rebranded as B5800 hardware Existing peripherals such as line cards combo cards and IP Office IP500v2 mod
9. call 2 stages transfer call forward to CS1K Call Pilot Bug IPOFFICE 26031 B5800 sends SNMP warmstart alarm before all the services are fully up Bug IPOFFICE 26397 Invite message Maximum permissible length when initiating a call from a SIP centralized user to SIP Trunk of a B5800 Bug IPOFFICE 26690 CLONE WS Web Service on The B5800 device is using obsolete rules for validation of User name Cannot add users with just extension numbers as usernames via SMGR and web services Bug IPOFFICE 27017 Data channel is not released after the call is ended if the paging extension answers from Conf button Answer soft key when Park amp Page is invoked Standalone server Bug IPOFFICE 27040 vi no voice path for a consult transfer call from B5800 to BCM_TDM phone Bug IPOFFICE 27057 CFU over SIP fails when the call comes from SM Bug IPOFFICE 27281 The call is not ended by B5800 after 2 minutes from the moment the centralized user hung up SM_NO_RTP was set to 2 Bug IPOFFICE 27462 CLONE Clone MRDB00042209 T7316 do not have correct LA activity icon when other phones busies out LA CID 152845 Page 15 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved
10. cccceccceeeeeeeeeeeeeeeeeeeeeeceaeeeeaaeeseaeeseeeeseaeeeeaeseneees 14 5 Appendix C Fixes in Significant lOadS eccceceeceeeseeceeeee cee eeeeaeeeeeeeseeeeesaaeeeeaaeseeeeeseaeeesaeeeeneeee 15 5 1 Significant fixes in this load since 6 2 37 ecceeeeeceeeeeceeeeeeeeeeeeeeeceeeeeaaeeeeaeeseeeeeseaeeesaeeeeneeee 15 5 2 Significant fixes in this load since 6 2 36 ceecceeceeeeeeeeeeeeeeseeceeeeeeaeeeeaeeseeeeesaeeeeaeeeeeeeee 15 5 3 Significant fixes in this load since 6 2 35 eeeeeeeeeeeeceeeeeeeeeeeeseeceeeeeaeeeeaeeseeeeeseaeeeeaeeeeaeeeed 15 5 4 Significant fixes in this load since 6 2 34 oo eeecceeeeeceeeeeeeeeeeeeeeseeeeeeaeeeeaeeseeeeeseaeeseaeeeeneeees 16 5 5 Significant fixes in this load since 6 2 32 eeeeeceeeeeeeeeeeeeeeeeeeeeeceeeeeeaaeseeaeeseeeeeseaeeesaeeeeneeee 16 6 Appendix D References 0 eee eeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeeeaeeeeeeaaeeeseeaaeeeseeaaeeeseeaeeeeeenaeeeeseaaes 18 CID 152845 Page 2 of 18 Avaya B5800 Branch Gateway Ris 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved 1 Summary Software releases issued Version Date Built Build Reason Issued to System Date Issued to System Verification SV Verification SV 6 2 23
11. etwork recovers quickly call signaling over the Session Manager line will recover and established calls will continue normally Otherwise B5800 Branch Gateway will keep the call up until it is released by the user at the other end of the call on the PSTN or on a native B5800 Branch Gateway phone If no RTP is detected after 2 hours for a call that was established over the Session Manager line and was kept after its TCP socket was closed the B5800 Branch Gateway will terminate the call Exceptions to this are calls with Direct Media for which B5800 Branch Gateway is not handling the RTP stream for these calls the RTP inactivity check will not be done and will not cause the call to terminate While this solution avoids dropping calls when the TCP connection fails it should be noted that it does not provide a complete solution for connection preservation and it has the following limitations e f the network failure breaks the call signaling and if SIP session timer was required by the other end if the SIP session timer expires the B5800 Branch Gateway will tear down the call e If the network problems cause the B5800 initiated TCP connection to Session Manager to close there will be a short gap before B5800 Branch Gateway SIP OPTIONS monitoring triggers a new TCP connection to the Session Manager to be opened The length of time of this gap will be no more than the configurable OPTIONS monitoring interval default 60 seconds If B5800 Branc
12. h Gateway has to send a SIP request during this short gap it may not be able to do so with the following impact i If the PSTN native user on the B5800 Branch Gateway side hangs up during that short time gap the B5800 Branch Gateway will terminate the call appropriately on its side but will not be able to send a SIP BYE So the endpoint at the other end may not terminate the call until the user on its side hangs up ii The B5800 Branch Gateway inability to send an in dialog SIP request during that short time gap might under certain rare timing conditions cause an existing call to be torn down This is a rare case since in most call flows the B5800 Branch Gateway does not send any in dialog SIP requests other than BYE Even in the less common cases where B5800 Branch Gateway does send an in dialog SIP request e g re INVITE a problem would occur only if the timing of the request happens to be within the short time gap between the closing of the old TCP connection and the opening of the new one While this solution prevents dropping established calls in cases of network disconnections there will still be incidents of new calls not succeeding CID 152845 Page 14 of 18 Avaya B5800 Branch Gateway Ris 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights rese
13. he termination is on CO line 12 with Line Group ID 1 assigned to it and a short code is created to page This also was taking 4 seconds to connect Speech path issues are observed IPOFFICE 25788 when a B5800 Branch Gateway user who is conference moderator while using Meeting Exchange as a Conference resource does a blind transfer to a CS 1000 SIP user after conference was established When a Polycom set calls a B5800 IPOFFICE 27696 Branch Gateway distributed user and the call is put on hold by the called user the hold timeout expiry CID 152845 Page 11 of 18 Avaya B5800 Branch Gateway Rls 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved __ notificationisnotsent B5800 Branch Gateway reboots if an Do not use Park and IPOFFICE 28242 H 323 phone answers a Page whena Page on calls using caller through Session Manager line Mobility Callback selected Park and Page option after feature the caller was transferred 17 Some of the scheduled jobs fail when Schedule 100 jobs at a wi01020598 run in bulk mostly due to error in time getting data from RTS 18 Filter gets disabled after navigating Enable the filter again wi01022624 back to B5800 Branch Gateway device list 19 User has to wait a long time when Wait until all
14. is 6 2 Engineering Release Note
15. n Inactive DNs AllDNs Lines Et Loops Scheduled Services 6 Dialing Plan General DNs Status Registered with gatekeeper at RAS address 100 20 41 71 1719 Public Network Private Network Line Pools Routing Ring Groups 5 Call Security LM Haenik aliku CID 152845 Page 9 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved S No Known Issue B5800 Branch Gateway reboots when invalid number is dialled more than a few times while trying to establish a 3 party conference using TLS with B179 phones B5800 Branch Gateway reboots sometimes after installing wrong expired identity certificate and then reinstalling correct certificate B5800 Branch Gateway can fail to correctly signal early media on tandem calls from SIP trunks to PRI trunks on certain specific PSTN configurations and call flows which send Progress messages after an Alerting in this case to a mobile network in China If this occurs the user will not receive inband tones and announcements played by the network before the call is answered Localized Help is not available for the configuration recommended in the following scenario If calling number is also an Ayaya Aura Messaging subsc
16. nch Gateway configuration via System Manager This is primarily relevant for first time installations 1 Using the locally installed Manager open the Security Settings for the target branch device 2 Inthe Service Users tab change SMGRB5800Admin user account to something else for example craft Also change the password 3 From System Manager under Inventory gt Manage Elements create a new B5800 Branch Gateway device and in the Attributes window configure Service Login craft and Service CID 152845 Page 8 of 18 Avaya B5800 Branch Gateway Ris 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved Password with the corresponding password for craft user Verify Synchronization B5800 Branch Gateway is successful and the configuration can be opened from the B5800 Branch Gateway System Configuration window Note If the Service Password and or the Service Login for a B5800 Branch Gateway are changed the preferred method of adding a B5800 Managed Element is using the New Element or Bulk Import feature If the B5800 Branch Gateway is being discovered by System Manager using the subnet discovery method once data is available in Manage Elements bulk import in edit mode can be used to update all login passwords at once 2 4 6 Co
17. nfiguring BCM50 BCM450 through CS 1000 tandem H 323 trunks in a B5800 Branch Gateway network In a network where the B5800 Branch Gateway is connected via a CS1000 tandem node to a BCM which in turn is using H 323 trunks to connect to the NRS CS 1000 if it is working over an H 323 trunk H 245 tunnelling must be enabled on the BCM Topology B5800 Branch Gateway SIP Session Manager SIP CS 1000 tandem node H 323 NRS H 323 BCM enable H 245 tunnelling Task Navigation Panel H323 Trunking Configuration Administration imine ae ooo Welcome Routing Table Settings Media Parameters H System maz 4 Administrator Access Tetephony aes E OTEA J Resources Fallback to circuit switched Disabled vi MCDN protocol CSE Application Resources ees el my Gatekeeper digits Gatekeeper wildcard v Media Gateways iki e Port Ranges Normal route Fallback to None ee Ms Telephony Resources E gt IP Trunks Configuration General Call signaling Gatekeeper Resolved Call signaling port 1720 SIP Trunking H323 Trunking Enable H245 tunnelling RAS port 0 Dial Up Interfaces Primary Gatekeeper IP 100 20 41 71 Registration TTL 5 E 60 P ee ns things Backup Gatekeeper s Gatekeeper TTL s 30 etti E gt Sets Alias names Name BCM60 Enable Q 931 Status Enquiry Templates Active Sets Active Applicatio
18. ports only the distributed branch user model In the distributed branch user model call processing for the branch phones is provided locally Non IP phones are connected to B5800 Branch Gateway and IP and SIP video endpoints are administered with B5800 Branch Gateway as their controller It is possible to configure access to and from the rest of the Avaya Aura network is via the B5800 Branch Gateway system s Avaya Aura Session Manager link across the enterprise WAN This connection allows for VoIP connectivity to other B5800 Branch Gateway systems to centralized trunking and to centralized applications such as conferencing and Avaya Aura Messaging 2 3 Deployment with CS 1000 The current recommendation is to deploy B5800 Branch Gateway only in the distributed branch user mode of operation for networks containing CS 1000 and its components 2 4 Installation 2 4 1 Required software and patches Date scheduled No Components Version Date released 1 B5800 Branch Gateway 6 2 38 15 June 2012 2 Standalone Voice Mail 6 2 38 18 June 2012 CS 1000 Call Server Deplist X21 07 50Q Last Updated On 2012 05 16 patch p31775 is superceded by p31860 which is apart of the latest deplist Last Updated On 2012 05 16 CS 1000 Signaling Server Linux Service Pack Service_Pack_Linux_7 50_17_20120516 ntl cs1000 linuxbase 7 50 17 16 10 i386 000 3 CS 1000 7 5 cs1000 baseWeb 7 50 17 16 1 i386 001 cs1000 patchWeb 7 50 17 16 6 i386 000
19. r when changed from value in craft which is 22418 H32396xX1 craft menu if http server is down working properly 5078 There are issues with the Download IPOFFICE button in System Manager Download 18122 W100930796 Manager See System Manager WI 930796 for a detailed list of issues related to this area If Aura One X agent at the branch is For One X Interop IPOFFICE 24808 configured in telecommuter mode with scenarios with B5800 audio cut through to a B5800 Branch Branch Gateway do Gateway native station when the not configure the agent logs in causing the B5800 Service Link on Base Branch Gateway station to ring and CM station as when the call is answered there is a Permanent continuous beep sound heard on the phone Configure phones with IPOFFICE 24109 1100 1200 Series phones taking too an actual DNS server long to re register after B5800 Branch and not with the B5800 Gateway reboot Branch Gateway set as the DNS server Changes in System Voicemail DTMF Restart Standalone IPOFFICE 18923 Breakout become effective only after Voice Mail if changes restarting VmPro Standalone Voice are made to System Mail service gt VoiceMail gt DTMF Breakout For 1416 digital phones the MWI IPOFFICE 15322 button does not light up The indication on the top right corner of the LCD works fine There is a delay in accessing the Add to the short loudspeaker paging system which is code connected to system via the analog CO line port T
20. riber and if the short code to route to PSTN does not have W to withhold caller id then the call goes to the caller s mailbox instead of the called party s mailbox In a CS 1000 Session Manager configuration deployed in the distributed branch user model there may be intermittent speech path issues if a call from a BCM user to a B5800 Branch Gateway distributed user is forwarded on no answer to a CS 1000 SIPL user SSA Help files are not updated with B5800 Branch Gateway product information Known Issues and Mitigation Mitigation Disable TLS with B179 phones Manual installation of certificates should be discouraged Disable TLS on Session Manager line when System Manager generated identity certificate is nearing expiry default is 2 years from date of issue Refer to help files in English Need to apply patch from BCM IPTEL 72 which is available for Release 6 0 on both BCM 450 and BCM 50 Reference IPOFFICE 26101 IPOFFICE 26905 IPOFFICE 27915 IPOFFICE 22963 IPOFFICE 17462 BCM WI100977946 CID 152845 Avaya B5800 Branch Gateway Ris 6 2 Engineering Release Note Page 10 of 18 Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved 9608 H 323 R6 2 phone will not switch Set the http server IPOFFICE to new call serve
21. rved 5 Appendix C Fixes in Significant loads 5 1 Significant fixes in this load since 6 2 37 Bug IPOFFICE 28387 CLONE SIP softphones appear to be causing a fast memory leak that leads to system reboots Bug IPOFFICE 28058 Memory leak revealed while doing 120 hours load testing B5800 reboots in 16 days Bug IPOFFICE 26311 vi TRF B5800 reboots after a period of traffic running 5 2 Significant fixes in this load since 6 2 36 Bug IPOFFICE 22963 Documentation change needed for ABG 6 2 Help text in the Configuration Settings gt System gt VoiceMail segement Bug IPOFFICE 27456 Continual reboot upon upgrading to 8 1 22 when Custom configured as phone file server and digital phones require upgrade Bug IPOFFICE 27542 ABG reboot with TLB data after changing URI type from Tel to SIP ona SIP line with Sipera SBC Bug IPOFFICE 27598 Callis not ended if selecting 3 times Dial by Number option followed by in AA using Embedded Voicemail Bug IPOFFICE 27692 When ABG sends request to weblm server for license renewal when previously weblm did not have enough licenses Manager reports error Bug IPOFFICE 27706 B5800L load 35 does not send warmstart alarm to trap destination 5 3 Significant fixes in this load since 6 2 35 Bug IPOFFICE 17236 B5800Linux Upgrade Issue with getProgress WS Bug IPOFFICE 23779 vi No greeting prompt in a
22. tion Release 6 2 document number 18 603853 e Implementing the Avaya B5800 Branch Gateway for a Communication Server 1000 Configuration Release 6 2 document number 03 604053 Note All previous installations of the IP Office Admin CD should be removed before installing Release 6 2 2 4 3 Installing and upgrading the 96X1 H 323 phone Use the Apache HTTP server to upgrade the H 323 96x1 phone firmware from 6 0 to 6 2 Do not use the B5800 Branch Gateway HTTP server for this phone firmware upgrade If the upgrade is performed using the B5800 Branch Gateway HTTP server the operation will fail This will happen only on brand new phone installations 2 4 4 Upgrading using System Manager R6 2 For the B5800 Branch Gateway firmware upgrade files an external server is required to act as a remote software library This server hosts the firmware upgrade files through HTTP The external server should have an FTP SCP or SFTP server to download the firmware files from the PLDS Website for more information see Administering Avaya Aura System Manager CID 154906 Note A customer supplied server will not have the ability to register within ART cannot have SAL loaded onto it and will not have any Avaya supplied support service on the device 2 4 5 Changing System Manager user SMGRB5800User credentials on the B5800 Branch Gateway The following steps should be followed if a user wants to change the System Manager access credentials for B5800 Bra
23. tone after Automatic Balance Impedance Match Bug IPOFFICE 25478 CLONE Unhandled exception and another 2 errors if press for 2 times on START button for Automatic Balance Impedance Match Bug IPOFFICE 25497 Disable SRTP feature in 6 2 for all VOIP lines and extensions CID 152845 Page 16 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved Bug IPOFFICE 25674 CLONE 8 1 Automatic Upgrade of IP Phones not working if phones are manually restarted via SSA after Upload System Files has completed they do upgrade CID 152845 Page 17 of 18 Avaya B5800 Branch Gateway Ris 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved 6 Appendix D References e Implementing the Avaya B5800 Branch Gateway for an Avaya Aura Configuration CID 153704 Release 6 2 e Implementing the Avaya B5800 Branch Gateway for a Communication Server 1000 Configuration Release 6 2 e Avaya B5800 Branch Gateway Release 6 2 Product Offer Definition CID 152845 Page 18 of 18 Avaya B5800 Branch Gateway R
24. ule 32 App 1 0 9 1120 04 03 12 00 1140 04 03 12 00 12x0 04 03 12 00 IP DECT ADMM Firmware 1 1 13 IP DECT ADMM Java Configuration 1 1 13 IP DECT ADMM DECT Monitor 1 4 Avaya 3720 3 2 23 Avaya 3725 3 2 23 Avaya 3740 3 0 16 Avaya 3749 3 0 16 Avaya 3720 Template 0 4 Avaya 3725 Template 0 4 Avaya 3740 Template 0 1 Avaya 3749 Template 0 1 DECT R4 IPBS Boot Firmware 4 1 30 DECT R4 IPBS Firmware 4 1 30 DECT R4 AIWS Firmware 2 73 DECT R4 AIWS2 Firmware 3 04A CID 152845 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Page 7 of 18 Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved DECT R4 WinPDM Windows Portable Device Manager 3 8 1 DECT R4 Rack Charger Firmware 1 3 11 DECT R4 Advanced Charger Firmware 1 3 11 DECT R4 Avaya 3720 Translation Tool 21 DECT R4 Avaya 3725 3740 3749 Translation Tool 22 DECT R4 Avaya 3720 Downloadable Languages 21 DECT R4 Avaya 3725 3740 3749 Downloadable 22 Languages DECT R4 Company Phonebook Tool 8 T3 IP Phone Firmware T247 T3 IP Admin Tool 3 08 2 4 2 Installing the Admin CD software Detailed B5800 Branch Gateway installation information can be found in e Implementing the Avaya B5800 Branch Gateway for an Avaya Aura Configura
25. ules IP Office IP500v2 expansion chassis B5800 Branch Gateway system software IP Office Manager includes SSA and Sysmon applications Standalone Voice Mail Avaya Aura System Manager 6 2 SP1 optional Secure Access Link SAL Gateway B5800 Branch Gateway R6 2 was tested for interoperability with the following core applications Interoperability is supported via SIP trunking with Session Manager 6 2 e Modular Messaging 5 2 Avaya Aura Messaging 6 1 SP1 Avaya Aura Conferencing 6 0 Meeting Exchange and Avaya Aura Conferencing 7 0 CC Elite including IP Agent and One X Agent 2 5 SP1 operating in telecommuter mode Avaya Aura Contact Center 6 2 SP5 Avaya Voice Portal 5 1 and Avaya Aura Experience Portal 6 0 SP1 B5800 Branch Gateway R6 2 also interoperates with the following components of the Communication Server 1000 CS 1000 solution with a few limitations that are mentioned later in the document e Avaya Communication Server 1000 CS 1000 SIP Signaling Gateway SSG Release 7 5 e CallPilot e Avaya BCM50 Avaya BCM450 BCM50 450 Release 6 0 e Avaya SRG50 SRG50 Release 6 0 CID 152845 Page 4 of 18 Avaya B5800 Branch Gateway RIs 6 2 Engineering Release Note Avaya Proprietary This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Copyright 2011 Avaya Inc All rights reserved 2 2 Deployment Models At this time B5800 Branch Gateway sup
Download Pdf Manuals
Related Search