Avaya 2400 Series Digital Telephones User's Manual
Contents
1. Not Selected indicates required item Connected Party Transformations Connected Line ID Presentation Connected Name Presentation Called Party Transformations Discard Digits Called Party Transform Mask Prefix Digits Outgoing Calls ISDN Network Specific Facilities Information Element Carrier Identification Code Network Service Protocol Network Service Default v Default v lt None gt v Not Selected v Service Parameter Name Service Parameter Value Not Selected indicates required item SZ Reviewed SPOC 8 10 2007 Solution amp Interoperability Test Lab Application Notes 2007 Avaya Inc All Rights Reserved 27 of 30 ACM Cisco CM GK doc 5 Verification Steps The following are the verification steps e Use the commands status signaling group 20 to check the signaling group is in service status sign Gro Group Signaling Group aling group 20 we Wg ZO Type h 323 State in serv STATUS SIGNALING GROUP ice Type facility associated signaling NG einem GAC SCRC OUN am 0 Aetive CASS CC Uinta e Make a call from extension 61000 Cisco CallManager phone to extension 4555 Avaya IP telephone Use the command show gatekeeper call from the Cisco 2811 Gatekeeper and verify that this is a gatekeeper controlled call No2. Page A Oe Zh Group Type isdn TRUNK PARAMETERS Codeset to Send Display 0 Codeset to Send National IEs 6 Charge Advice non Supplementary Service Protocol a Digit Handling in out enbloc enbloc OSIG Value Added n Digital Loss Group 18 Incoming Calling Number Delete Insert Format unk pvt In order to support caller ID on the IP trunk isdn type configure Send Name and Send Calling Number to y In the sample configuration the Format is configured to unk pvt add trunk group 20 Page Se OREI Al TRUNK FEATURES ACA Assignment n Measured none Internal Alert n Maintenance Tests y Data Restriction n NCA TSC Trunk Member Send Name y Send Calling Number y Used for DCS n Send EMU Visitor CPN n Suppress Outpulsing n Format unk pvt UUI IE Treatment service provid KR Replace Restricted Numbers n Replace Unavailable Numbers n Send Connected Number n Hold Unhold Notifications n Send UUI IE y Modify Tandem Calling Number n Send UCID n Send Codeset 6 7 LAI IE y SZ Reviewed Solution amp Interoperability Test Lab Application Notes 9 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc IP trunk member port values are initially configured to ip in the Port field The system will then assign a value to the port as shown below Note the IP trunk members are virtual ports In the following screen five members asso
3. change dialplan analysis Page dk ue ike DIAL PLAN ANALYSIS TABLE Percent Full 1 Dialed Total Call Dialed Total Call Dialed Total Call String Length Type String Length Type String Length Type il 3 dac 2 4 ext 61 5 ext SZ Reviewed Solution amp Interoperability Test Lab Application Notes 13 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Use the command change aar analysis 6 6 is the first dialed digit to configure the dialed digits 61xxx to use aar and route pattern 20 change aar analysis 6 Page iL iE 2 AAR DIGIT ANALYSIS TABLE Percent Full iL Dialed Total Route Call Node ANI SHEILA Min Max Pattern Type Num Reqd 61 5 5 20 aar n Use the command change route pattern 20 to set the trunk group 20 as a primary trunk group to carry the calls to 61xxx Since there are no digits deleted or inserted all 5 digits will be used as the called number The Numbering Format is configured to lev0 pvt to support caller ID in the sample configuration change route pattern 20 Page il or 3 Pattern Number 20 Pattern Name cisco GK SCCAN n Secure SIP n Grp FRL NPA Pfx Hop Toll No Inserted DGC Amex E No Mrk Lmt List Del Digits QSIG Dgts Intw 1 20 0 n user ee n user 33 n user 4 n user Ore n user G2 n user BCC VAGUE TSC CA TSC ITC BCIE Service Feature PARM No Numbering LAR Od 23 4 iy Request Dgts Format Subaddress Le Wow Ww yya in rest levO pvt none 2 WY
4. been installed on the S8300 Server It is also assumed that the network IP address on the S8300 Server has been configured to 22 1 1 22 24 and the IP address on the G350 GW has been configured to 22 1 1 23 24 Avaya Communication Manager SAT screens can be accessed using telnet 192 11 13 6 5023 from a computer connected to the services port or telnet 22 1 1 22 5023 through the network Use the command change node names ip to display the mapping of node names to IP addresses The node name Call Manager is mapped to Cisco CallManager s IP address 60 1 1 5 and the node name Cisco GK is mapped to the Cisco 2811 router s IP address 60 1 1 10 The procr is mapped to the Avaya S8300 Server s IP Address 22 1 1 22 change node names ip Page L Or iL IP NODE NAMES Name RSAC Cracisic Name le ANelcheess Call Manager CON ly el eS Cisco GK 60 1 cake alle procr PX gil gdh 2 3 2 Configuring IP Network Region In this sample configuration the IP network region 1 is configured for Location A and the IP network region 2 is configured for Location B Use the command change ip network region 1 to specify the IP codec set to be used for network region 1 and the IP codec set used between network region 1 and region 2 Page 1 of 19 shows that codec set 1 is used for network region 1 The fields under DIFFSERV TOS PARAMETERS and 802 1P Q PARAMETERS are used for QoS The Avaya IP telephone will receive these QoS parameters u
5. procr Far end Node Name Cisco GK Near end Listen Port 1719 LRQ Required y RRQ Required n Media Encryption n Far end Listen Port 1719 Far end Network Region 2 Calls Share IP Signaling Connection HAA mC Onto eA liam ONEA CAMEE Bypass If IP Threshold Exceeded DTMF over IP out of band Direct IP IP Audio Connections IP Audio Hairpinning Interworking Message PROGres DCP Analog Bearer Capability 3 1kHz n n n H 235 Annex H Required n n n s Use the command add trunk group lt group number gt to add an IP trunk group The following screen shows the configuration of the IP trunk group 20 As a standard IP trunk configuration Group Type is configured to isdn Carrier Medium to H 323 and Service Type to tie add trunk group 20 Group Number 20 Group Name TO Ciso GK Direction two way Dial Access n Queue Length 0 Service Type tie Page i oi 2l TRUNK GROUP Group Type isdn CDR Reports y COR emer TNS ae WNGS 20 Outgoing Display n Carrier Medium H 323 Busy Threshold 255 Night Service Auth Code n Member Assignment Method manual SZ Reviewed Solution amp Interoperability Test Lab Application Notes 8 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Note that Codeset to Send Display must be configured to 0 in order for the Cisco GW to accept the Q 931 call setup message from the Avaya Media Gateway add trunk group 20
6. the Cisco 2811 access router is configured as an H 323 Gatekeeper and the Cisco CallManager is registered with it The Cisco 2811 GK provides E 164 to IP address resolution and call control for bandwidth between the Location A and Location B The are two zones defined on this Gatekeeper a local zone for Location B and a remote zone for Location A The Gatekeeper stays in Local zone The following shows the basic flow for a call from Location A to Location B e Avaya Communication Manager sends a Location Request LRQ message to the Cisco 2811 Gatekeeper e The Cisco 2811 Gatekeeper checks its dial plan and bandwidth requirement e If the call meets the bandwidth requirement o The Cisco 2811 GK responds with location confirm LCF to Avaya Communication Manager o Avaya Communication Manager will set up the call to the Cisco CallManager through H 225 Q 931 signaling e If the bandwidth requested exceeds the bandwidth requirement the Cisco 2811 Gatekeeper sends call Location Rejection LRJ to Avaya Communication Manager to deny the call Similarly this call flow can be applied for call origination in Location B to Location A SZ Reviewed Solution amp Interoperability Test Lab Application Notes 2 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Location A Location B Cisco 7960 IP Telephone 60 1 1 101 ie x61002 Avaya S8300 Server with Avaya 2420 Bi G350 Media Gateway Digital Te
7. Feature User Application Help Cisco SYSTEMS For Cisco IP Telephony Solutions Add a New trunk Select the type of Trunk you would like to create Trunk type H 225 Trunk Gatekeeper Controlled Device Protocal H 225 vj indicates required item Next SZ Reviewed Solution amp Interoperability Test Lab Application Notes 23 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc e Enter Trunk to Gatekeeper as Device Name e Select avaya for Device Pool e Check the box for Wait for Far End H 245 Terminal Capacity Set e Check the box for Enable Inbound FastStart System Route Plan Service Feature User Application Help Cisco Systems For Cisco IP Telephony Solutions Add a New Trunk Trun k Configu ration Back to Find List Trunk Dependency Records Product H 225 Trunk Gatekeeper Controlled Device Protocol H 225 Status Ready Device Name Trunk to Gatekeeper Description Trunk to Gatekeeper Device Pool avaya v Call Classification Use System Default v Media Resource Group List lt None gt y Location lt None gt v AAR Group lt None gt v O Media Termination Point Required CO Retry Video Call as Audio Wait for Far End H 245 Terminal Capability Set Inbound Calls Significant Digits All x Calling Search Space lt None gt v AAR Calling Search Space lt None gt v Prefix DN
8. Route Pattern 45xX Partition lt None gt v Description To Location A Numbering Plan North American Numbering Plan vi Route Filter lt None gt v MLPP Precedence Default v Gateway or Route List Trunk to Gatekeeper Y Edit Route Option Route this pattern OBlock this pattern Not Selected v Call Classification OnNet v Allow Device Override O Provide Outside Dial Tone Allow Overlap Sending O Urgent Priority CO Require Forced Authorization Code Authorization Level 0 O Require Client Matter Code SZ Reviewed Solution amp Interoperability Test Lab Application Notes 26 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Calling Party Transformations O Use Calling Party s External Calling Party Transform Mask Prefix Digits Outgoing Calls Calling Line ID Presentation Calling Name Presentation Phone Number Mask Connected Party Transformations Connected Line ID Presentation Connected Name Presentation Called Party Transformations Discard Digits Called Party Transform Mask Prefix Digits Outgoing Calls ISDN Network Specific Facilities Information Element Carrier Identification Code Network Service Protocol Network Service Default v Default v Default v Default v lt None gt v Not Selected v Service Parameter Name Service Parameter Value
9. SZ Reviewed SPOC 8 10 2007 Solution amp Interoperability Test Lab Application Notes 2007 Avaya Inc All Rights Reserved 25 of 30 ACM Cisco CM GK doc 4 2 5 Configure a Route Pattern Extension range 45xx is assigned to users at Location A When users dial 45xx from the Location B the Cisco CallManager knows how to route the calls to the Gatekeeper using the route pattern configured below The call setup message will be carried out via the trunk selected in this route pattern The display below shows the route pattern configuration utilized for these Application Notes Follow the following steps to add a route pattern e Click Route Plan gt Route Hunt gt Route Pattern gt Add a New Route Pattern e Enter 45XX for Route Pattern e Using drop down menu to select North American Numbering Plan for Numbering Plan Using drop down menu to select Trunk to Gatekeeper for Gateway or Route List Select the radio button for Route this pattern Leave remaining parameters as default setting Click Update System Route Plan Servic eature User Application Help h Cisco Systems For Cisco IP Telephony Solutions Add a New Route Pattern Route Pattern Back to Find List Route Patterns Configuration Route Pattern 45XxX Status Update completed Note Any update to this Route Pattern automatically resets the associated gateway or Route List Pattern Definition
10. the property of their respective owners The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accurate and dependable but are presented without express or implied warranty Users are responsible for their application of any products specified in these Application Notes Please e mail any questions or comments pertaining to these Application Notes along with the full title name and filename located in the lower right corner directly to the Avaya Solution amp Interoperability Test Lab at interoplabnotes list avaya com SZ Reviewed Solution amp Interoperability Test Lab Application Notes 30 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc
11. AVAYA Avaya Solution amp Interoperability Test Lab Configuring Avaya Communication Manager Cisco 2811 Gatekeeper and Cisco CallManager to Control VoIP Calls between Avaya and Cisco Telephones Issue 1 0 Abstract These Application Notes describe a configuration including Avaya Communication Manager a Cisco 2811 Gatekeeper and Cisco CallManager that was verified for a customer proof of concept request In this configuration Avaya Communication Manager and Cisco CallManager are registered with the Cisco 2811 Gatekeeper which provides call control between Avaya Communication Manager and Cisco CallManager SZ Reviewed Solution amp Interoperability Test Lab Application Notes 1 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc 1 Introduction An H 323 gatekeeper can provide address translation and network access control services for H 323 terminals and gateways These Application Notes present the configuration steps to allow Avaya Communication Manager to communicate with Cisco CallManager via a Cisco 2811 Gatekeeper These Application Notes will cover the necessary configuration steps for Avaya Communication Manager a Cisco 2811 Gatekeeper and Cisco CallManager Figure 1 depicts the network configuration utilized for these Application Notes In Location A in Figure 1 the Avaya G350 Media Gateway with S8300 Server provides both H 323 Gateway GW and Gatekeeper GK functionality In Location B
12. Leave Registration Request Time To Live and Registration Retry Timeout as default Check box Enable Device Click Update Click Reset Gatekeeper System Route Plan Service Feature Device User Application Help Cisco Systems For Cisco IP Telephony Solutions H Add a New Gatekeeper Gatekeeper Configuration Back to Find List Gatekeepers Dependency Records Gatekeeper 60 1 1 10 Status Ready Gatekeeper Information Host Name IP Address 60 1 1 10 Description Gatekeeper Registration Request Time To Live 60 Registration Retry Timeout 300 Enable Device indicates required item SZ Reviewed Solution amp Interoperability Test Lab Application Notes 17 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc 4 2 2 Add New Region Regions are used for codec selection In these Application Notes two regions are used The default region is used for Location B and a new region named Avaya is created for Location A To save bandwidth on WAN link codec G 729 is used between these two regions Intra region calls will use codec G 711 ulaw The following steps show how to create a new region on Cisco CallManager e Click System gt Region e Click Add a New Region as shown below Route Plan Service Feature User Application Help Cisco Systems For Cisco IP Telephony Solutions Find and List Regions Add a New Region No current search Find Regions where R
13. Redirecting Number IE Delivery Inbound Enable Inbound FastStart SZ Reviewed Solution amp Interoperability Test Lab Application Notes 24 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc e Using the drop down menu to select Gatekeeper IP address 60 1 1 10 for Gatekeeper Name e Using the drop down menu to select Gateway for Terminal Type e Enter 1 as Technology Prefix to match the gateway prefix configured on Cisco 2811 Gatekeeper e Leave other fields as default e Click Update e Click Reset Trunk Outbound Calls Calling Party Selection Calling Line ID Presentation Called party IE number type unknown Calling party IE number type unknown Called Numbering Plan Calling Numbering Plan Caller ID DN Display IE Delivery Originator Default Cisco CallManager Cisco CallManager Cisco CallManager Cisco CallManager O Redirecting Number IE Delivery Outbound CO Enable Outbound FastStart Codec For Outbound FastStart Gatekeeper Name Terminal Type Technology Prefix Zone Multilevel Precendence and Preemption MLPP Information MLPP Domain MLPP Indication MLPP Preemption indicates required item 60 1 1 10 Gateway 1 GateKeeper e g OQOOOFF Not available on this device Not available on this device Back to Find List Trunk
14. VY YE MW wh wD SSE none SS SF wy WF WF im rest none In order to support caller ID for the private network use the command display system parameters customer options to verify that Private Networking is set to y display system parameters customer options Page 5 o 10 OPTIONAL FEATURES Posted Messages n Tenant Partitioning n PNC Duplication n Sima Wiens inie EELZ y Port Network Support y Time of Day Routing n Uniform Dialing Plan y Processor and System MSP n Usage Allocation Enhancements y Private Networking y TN2501 VAL Maximum Capacity n SZ Reviewed Solution amp Interoperability Test Lab Application Notes 14 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Use the command change private numbering to change private format for the calling number The configuration below will use the phone extension as the calling number change private numbering Page il wie i NUMBERING PRIVATE FORMAT Network Level 0 PBX Identifier Level 2 Code Deleted Digits 0 Level 1 Code The command save translation must be entered to save the administration performed 4 Cisco 2811 Gatekeeper and Cisco CallManager Configuration 4 1 Configuring the Cisco 2811 Gatekeeper The following are the annotated Cisco 2811 Gatekeeper configuration A Gatekeeper will forward the LRQ from Avaya CM and Cisco CallManager when the LRQ forwarding is enabled on t
15. abase e Click System gt Device Pool e Click link Add a New Device Pool User Application Help Cisco Systems For Cisco IP Telephony Solutions Add a New Device Pool Find and List Device Pools No current search Find Device Pools where Device Pool Name begins with x and show 20 items per page To list all items click Find without entering any search text No active query Please enter your search criteria using the options above SZ Reviewed Solution amp Interoperability Test Lab Application Notes 21 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Enter avaya as Device Pool Name e Use drop down menu to select avaya as Region This will put this device pool into region avaya which will use G 729 codec for calls to other region e Use drop down menu to select 1 SampleAudioSource for Network Hold MOH Audio Source e Use drop down menu to select 1 SampleAudioSource for User Hold MOH Audio Source e Leave other fields as default e Click Update e And Click Reset Device User Application Help em Route Plan K Cisco Systems For Cisco IP Telephony Solutions Add new Device Pool Back to Find List Device Pools Dependency Records Device Pool Configuration Device Pool avaya 2 members Status Update completed Device Pool Name avaya Cisco CallManager Group Default Date Time Group CMLocal vj Region av
16. aya w Softkey Template Standard User x SRST Reference Disable v Calling Search Space for Auto registration lt None gt w Media Resource Group List lt None gt kd Network Hold MOH Audio Source 1 SampleAudioSource be User Hold MOH Audio Source 1 SampleAudioSource v Network Locale lt None gt w User Locale lt None gt a Connection Monitor Duration 120 Multilevel Precendence and Preemption MLPP Information MLPP Indication Default j MLPP Preemption Default t MLPP Domain e g OOOOFF indicates required item number of devices that have to be reset when this device pool gets updated To see a detailed list of these devices and other dependencies click on Dependency Records leave blank to use default SZ Reviewed SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved Solution amp Interoperability Test Lab Application Notes 22 of 30 ACM Cisco CM GK doc 4 2 4 Add H 225 Trunk to the Gatekeeper A H 225 trunk is required for the Cisco CallManager to communicate with the Cisco 2811 Gatekeeper The displays below show the configuration of adding a H 225 trunk to Cisco 2811 Gatekeeper Click Device gt Trunk gt Add New Trunk Using the drop down menu to select H 225 Trunk Gatekeeper Controlled Select H 255 as default for the Device Protocol Click Next System Route Plan Service
17. ciated with signaling group 20 are configured This means that the IP trunk group only supports five simultaneous VoIP calls The sixth call will be blocked if there is no backup trunk available If a PSTN trunk is configured as a backup trunk the additional calls can be overflowed to the PSTN or all calls can use the PSTN if the VoIP trunk is out of service display trunk group 20 Page ee il TRUNK GROUP Administered Members min max 1 5 GROUP MEMBER ASSIGNMENTS Total Administered Members 5 RORE Name Night Sig Grp 1 T00086 20 2 T00087 20 3 T00088 20 4 T00089 20 5 T00090 20 6 When a call is placed from Avaya Communication Manager the called number is routed by appropriate routing e g UDP AAR ARS etc to the Cisco 2811 Gatekeeper via trunk group 20 The Cisco 2811 Gatekeeper will send the call setup message to the appropriate gateway for these Application Notes Cisco CallManager SZ Reviewed Solution amp Interoperability Test Lab Application Notes 10 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Separate signaling and trunk groups are required for Avaya Communication Manager to receive calls When Avaya Communication Manager receives a call setup message from a Cisco CallManager via the Cisco 2811 Gatekeeper Avaya Communication Manager will try to match it to a signaling group based on the remote GW s IP address The call will be denied if there is
18. cified limit will not be permitted and may be re routed to a different path The bandwidth usage is based on the packet size and codec selection Avaya supports IP Call Admission Control via Bandwidth Limits CAC BL Codec set 2 is used for calls between regions 2 and 1 change ip network region 2 Page 3 19 Inter Network Region Connection Management Sre CSE COCEG CiLrECET Towton Video Dyn Gi rga SEL WAN WAN BW limits WAN BW limits Intervening regions CAC IGAR 2 1 2 y 256 Kbits Oe loses n 2 2 2 SZ Reviewed Solution amp Interoperability Test Lab Application Notes 6 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Use the command change ip codec set x where x is the codec set number to configure IP codec s The following screens show the codec configuration IP codec set 1 uses G 711MU and ip codec set 2 uses G 729 change ip codec set 1 Page L o iL Iie Cocec Sec Cocec Sers 1 Audio Silence Frames Packet Codec Suppression Per Pkt Size ms 1 G 711MU n 2 20 2i change ip codec set 2 Page L i IP Codec Set Codec Set 2 Audio Silence Frames Packet Codec Suppression Per Pkt Size ms 1 G 729 n 2 20 2i 3 3 Configuring Signaling and Trunk Groups to Cisco 2811 Gatekeeper In order to configure Avaya Communication Manager as an H 323 Gatekeeper to send LRQ to the Cisco 2811 GK a signaling group for outbound traffic must be configured Note that the IP a
19. d Number y Hold Unhold Notifications y Send UUI IE y Modify Tandem Calling Number n Send UCID n Send Codeset 6 7 LAI IE y display trunk group 21 Page J Zl TRUNK GROUP Administered Members min max 15 GROUP MEMBER ASSIGNMENTS Total Administered Members 5 Port Name Night Sig Grp 1 T00091 21 2 T00092 21 3 T00093 21 4 T00094 21 5 T00095 21 Gis SZ Reviewed Solution amp Interoperability Test Lab Application Notes 12 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc 3 4 Configuring Dial Plan and Caller ID on Avaya Communication Manager Uniform Dialing Plan UDP and Automated Alternate Routing AAR are used for the call routing The configurations in this section are for demonstration only Use the command display system parameters customer options to verify that Uniform Dialing Plan is set to y display system parameters customer options Page 5 of 10 OPTIONAL FEATURES Posted Messages n Tenant Partitioning n PNCEDUPIEIC ATEON cm Terwimal trams annes PEL P in Port Network Support y Time of Day Routing n Uniform Dialing Plan y Processor and System MSP n Usage Allocation Enhancements y Private Networking y TN2501 VAL Maximum Capacity Use the command change dialplan analysis to configure the dial plan The dialed digits 61xxx x is any digit is configured as ext Note the digits 61xxx match the extensions created on the Cisco CallManager
20. ddress of the Avaya S8300 Server procr functions as an IP address for both H 323 GW and GK Use the command add signaling group lt group number gt to create a signaling group The Near End Node Name and Far end Node Name are configured to the procr and Cisco GK respectively To configure the Avaya S8300 Server as a H 323 GK LRQ required must be set to y Near end Listen Port and Far end Listen Port must be configured to 1719 UDP port 1719 for H 225 RAS Direct IP IP Audio Connections and IP Audio Hairpinning must be set to n for successful media paths Disabling Direct IP IP and IP Audio hairpinning will establish the RTP stream between the G350 Media Gateway and the Cisco IP Telephones for inter location calls To support out of band DTMF DTMF over IP must be configured to out of band To control Codec Set selection the Far end Network Region is configured to 2 Note that this signaling group is configured to be associated with the trunk group 20 SZ Reviewed Solution amp Interoperability Test Lab Application Notes 7 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc add signaling group 20 Group Number 20 Page i iE 5 SIGNALING GROUP Group Type h 323 Remote Office n Max number of NCA TSC 20 SEOLANN Max number of CA TSC 0 IP Video n Tiewiake ios Oe NCAR S CE Trunk Group for Channel Selection 20 Supplementary Service Protocol a T303 Timer sec 10 Near end Node Name
21. ect Total Video Dyn rgn rgn set WAN WAN BW limits WAN BW limits Intervening regions CAC IGAR il 1 i 1 2 2 y 256 Kbits Ogikloaics n SZ Reviewed Solution amp Interoperability Test Lab Application Notes 5 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc Use the command change ip network region 2 to specify the IP codec set to be used for network region 2 and the IP codec set used between network region 1 and region 2 Page 1 of 19 shows that codec set 2 is used for network region 2 change ip network region 2 Page il ox i119 IP NETWORK REGION Region 2 Location Home Domain Name Intra region IP IP Direct Audio no AUDIO PARAMETERS Inter region IP IP Direct Audio no Codec Set 2 IP Audio Hairpinning n UDP Port Min 16384 UD Pore Maxe 32767 RTCP Reporting Enabled y RTCP MONITOR SERVER PARAMETERS DIFFSERV TOS PARAMETERS Use Default Server Parameters y Call Control PHB Value 34 Audio PHB Value 46 802 1P Q PARAMETERS Call Comecol SO2 ijo Praoiriceys 3 MUCLO BOOZ ljo PicierLicys 6 AUDIO RESOURCE RESERVATION PARAMETERS ll 323 IP BINDRPOLNIS RSVP Enabled n H 323 Link Bounce Recovery y Idle Traffic Interval sec 20 Keep Alive Interval sec 5 Keep Alive Count 5 Page 3 of 19 shows that calls between network region 2 and 1 are allowed up to the 256 Kbps Calls above the spe
22. egion Name beginswith and show items per page To list all items click Find without entering any search text Enter avaya as Region Name Select G 729 as Default Codec with Other Regions This will force the Cisco CallManager to use codec G 729 for calls to other region e Click Insert system Route Plan Service eature evice User Application Help Cisco Systems For Cisco IP Telephony Solutions Add a New Region Reg ion Configuration Back to Find List Regions Region New Status Ready Region Name avaya Default Codec with Other Regions G 729 a R indicates required item SZ Reviewed Solution amp Interoperability Test Lab Application Notes 18 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc e Click System gt Region e Click Find and two regions are displayed e Click the Region for avaya System Route Plan Service Feature evic User Application Help Cisco S stems For Cisco IP Telephony Solutions Find and List Regions ae 2 matching record s for Region Name begins with Find Regions where Region Name begins with D and show items per page To list all items click Find without entering any search text Matching record s 1 to 2 of 2 x oO avaya J lt gt Default Delete Selected Page ho o of 1 SZ Reviewed Solution amp Interoperability Test Lab Application Notes 19 of 30 SPOC 8 10 2007 2007 Avaya I
23. he GK To enable a gatekeeper to forward LRQ messages use the lrq forward queries command in gatekeeper configuration mode Note that Irq forward queries add hop count must be configured on the Cisco 2811 GK to allow the Cisco 2811 GK to forward the LRQ from Avaya Communication Manager There is one local zone named GateKeeper and one remote zone named G350 configured on the Cisco 2811 GK Zone prefix 61 where will match any sequence of numbers following 61 is associated with the Cisco CallManager telephone extensions and the Zone prefix 45 is associated with the extensions configured on Avaya Communication Manager For bandwidth control the maximum bandwidth allowed between the local and remote zones is configured as 256 kb If the maximum bandwidth is fully utilized the GK will reject any additional call attempts SZ Reviewed Solution amp Interoperability Test Lab Application Notes 15 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc voice call carrier capacity active j interface FastEthernet0 0 ip address 60 1 1 10 255 255 255 0 duplex auto speed auto i ip classless ip route 0 0 0 0 0 0 0 0 60 1 1 2 gatekeeper zone local GateKeeper ABC com 60 1 1 10 zone remote G350 ABC com 22 1 1 22 1719 zone prefix G350 45 zone prefix GateKeeper 61 gw type prefix 1 default technology gw ipaddr 60 1 1 5 1720 lrq forward queries add hop count bandwidth remo
24. how the configuration of an IP trunk group 21 for incoming calls from Location B display trunk group 21 Page ik gone 2A TRUNK GROUP Group Number 21 Group Type isdn CDR Reports y Group Name OUTSIDE CALL CORCA Wg WANES AZ Direction two way Outgoing Display n Carrier Medium H 323 Dial Access n Busy Threshold 255 Night Service Queue Length 0 Service Type tie Auth Code n Member Assignment Method manual SZ Reviewed Solution amp Interoperability Test Lab Application Notes 11 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc display trunk group 21 Page Z Oi Bib Group Type isdn TRUNK PARAMETERS Codeset to Send Display 0 Codeset to Send National IEs 6 Charge Advice non Supplementary Service Protocol a Digit Handling in out enbloc enbloc OSIG Value Added n Digital Loss Group 18 Incoming Calling Number Delete Insert Format unk pvt Disconnect Supervision In y Out n Answer Supervision Timeout 0 display trunk group 21 Page 3 Oi Zl TRUNK FEATURES ACA Assignment n Measured none Internal Alert n Maintenance Tests y Data Restriction n NCA TSC Trunk Member Send Name y Send Calling Number y Used for DCS n Send EMU Visitor CPN n Suppress Outpulsing n Format unk pvt UUI IE Treatment service provider Replace Restricted Numbers n Replace Unavailable Numbers n Send Connecte
25. lephone NEES Sat IP 22 1 1 22 x4501 Cisco CallManager 4 1 60 1 1 5 Ethernet wE Avaya 4600 Avaya 9630 Ethernet Cisco Catalyst 3750 Zone Remote IP Telephone IP Telephone w Cisco 2811 Cisco 7970 IP Telephone X4550 X4555 i GateKeeper 60 1 1 100 22 1 1 101 22 1 1 100 em 60 1 1 10 x61000 DHCP TFTP Server Figure 1 Network Diagram for these Application Notes 2 Equipment and Software Validated The following equipment and software were used for the sample configuration provided Network Component Software Version Avaya Communication Manager 3 1 2 634 8300 Server with G350 Media Gateway Avaya G350 Media Gateway 26 31 Avaya 9600 IP Telephone H 323 PA Avaya 4620 IP Telephone H 323 2 7 Cisco 2811 Gatekeeper 12 4 2 T5 IP Voice Cisco CallManager 4 1 2 Cisco Catalyst 3750 Switch 8 2 1 Cisco 7970 7960 IP Telephones T 2 Table 1 Network Component Software Versions SZ Reviewed Solution amp Interoperability Test Lab Application Notes 3 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc 3 Avaya Communication Manager Configuration 3 1 Configuring Node Names on the Avaya Communication Manager This section presents configuration steps for node name to IP address mapping on Avaya Communication Manager It is assumed that appropriate license and authentication files have
26. nc All Rights Reserved ACM Cisco CM GK doc e Select G 711 for region avaya and G 729 for region default as shown below e Click Update e Click Restart Devices Route Plan Service Feature Device User Application Help Cisco Systems For Cisco IP Telephony Solutions Add a New Region Reg ion Configuration Back to Find List Regions Dependency Records Region avaya Status Ready Region Name vaya The maximum audio codec video bandwidth supported within this region and between 1 other regions are Region Audio Codec Video Call Bandwidth with Within this Region Gali v none O i kbps Default G 7293 M none O _ kbps Items per page page of 1 indicates required item SZ Reviewed Solution amp Interoperability Test Lab Application Notes 20 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc 4 2 3 Add a New Device Pool There is a default device pool pre defined on the Cisco CallManager In these Application Notes the Cisco CallManager will use this default device pool A new device pool named avaya will be created for Avaya S8300 Server with G350 Media Gateway in Location A The purpose of creating a new device pool is to use different regions defined in previous section to select different codec The display below shows the device pool configuration utilized for these Application Notes Follow the following steps to add a new device pool to the Cisco CallManager dat
27. no match To reduce the configuration required the Far end Node Name can be left unspecified or an inbound signaling group can be configured for each GW from which Avaya Communication Manager should accept calls The following screen shows the configuration for inbound signaling group 21 Note that Near end Listen Port must be 1720 to accept incoming calls TCP port 1720 for H 225 call setup messages The LRQ Required is set to n Like the configuration for signaling group 20 Direct IP IP Audio Connections and IP Audio Hairpinning are set to n DTMF over IP is configured to out of band and the Far end Network Region is set to 2 display signaling group 21 Page iL Oe 5 SIGNALING GROUP Group Number 21 Group Type h 323 Remote Office n Max number of NCA TSC 0 SBO Max number of CA TSC 0 IP Video n Isabuake ExeoKbye ic ie INGA IWSCy ZO Trunk Group for Channel Selection 21 Supplementary Service Protocol a T303 Timer sec 10 Near end Node Name procr Far end Node Nam Near end Listen Port 1720 Far end Listen Port Far end Network Region 2 LRQ Required n Calls Share IP Signaling Connection n RRQ Required n H245 Control Addr On FACility n Media Encryption n Bypass If IP Threshold Exceeded n H 235 Annex H Required n DIMF over IP out of band Direct IP IP Audio Connections n IP Audio Hairpinning n Interworking Message PROGress DCP Analog Bearer Capability 3 1kHz The following screen captures s
28. pon registration SZ Reviewed Solution amp Interoperability Test Lab Application Notes 4 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc change ip network region 1 Page il oe 19 IP NETWORK REGION Region 1 Location Home Domain Name Intra region IP IP Direct Audio no AUDIO PARAMETERS Inter region IP IP Direct Audio no Codec Set 1 IP Audio Hairpinning n UDE RPezwe Whbas Lose UDR Powe Maxs 32767 RTCP Reporting Enabled y RTCP MONITOR SERVER PARAMETERS DIFFSERV TOS PARAMETERS Use Default Server Parameters y Call Control PHB Value 34 Audio PHB Value 46 802 1P Q PARAMETERS Call Control 802 1p Priority 3 Audio 802 1p Priority 6 AUDIO RESOURCE RESERVATION PARAMETERS I B23 IP IINIDIPEXOILIN S RSVP Enabled n H 323 Link Bounce Recovery y Idle Traffic Interval sec 20 Keep Alive Interval sec 5 Keep Alive Count 5 Page 3 of 19 shows that calls between network region 1 and 2 are allowed up to the 256 Kbps Calls above the specified limit will not be permitted and may be re routed to a different path The bandwidth usage is based on the packet size and codec selection Avaya supports IP Call Admission Control via Bandwidth Limits CAC BL Codec set 2 is used for calls between regions and 2 change ip network region 1 Page 3 eo LA Inter Network Region Connection Management src dst codec dir
29. tatus registered authenticated MAC Address 00 04 0d ec 06 c6 Native NAT Address not applicable ALG NAT WAN IP address not applicable Authentication Type DES 56 plus e Page 6 shows the same call from S8300 Server VoIP engine 22 1 1 1 to a Cisco phone 60 1 1 100 using codec g729 status station 4555 Page Oi T SRECREORTETOTDESTAROR TEETAR EATE Sro porce SOTO SOOOOI sixes 22 i L 2228 OLITA TA S OOLVOSISERX 22 eee le 05 07 qu Ley Zne TC EDR 2 SIZ COTOS 7 ERI CIES IID 8 ZS TX 22 1 1 1 2052 g729 20ms T00091 RX 60 1 1 100 24204 g729 20ms e Change bandwidth to 16 kbs on Gatekeeper for remote zone Location A Place two calls from Cisco CallManager to Location A and verify the fist call is successful and the second call was rejected by gatekeeper because no more bandwidth available e Verify that caller ID calling name and number can be displayed correctly 6 Conclusion As illustrated in these Application Notes calls can be made between Avaya Communication Manager and Cisco CallManager via a Cisco 2811 Gatekeeper SZ Reviewed Solution amp Interoperability Test Lab Application Notes 29 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc 2007 Avaya Inc All Rights Reserved Avaya and the Avaya Logo are trademarks of Avaya Inc All trademarks identified by and are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are
30. te 256 bandwidth check destination no shutdown Interface FastEthernet 0 0 configuration Enter Gatekeeper configuration Configure local zone GateKeeper with IP address 60 1 1 10 Configure remote zone G350 with IP address 22 1 1 22 Configure zone prefix for remote GK G350 Gatekeeper will route calls starting with digits 45 to G350 Media Gateway Configure Cisco CallManager prefix to 61 Gatekeeper will route calls starting with digits 61 to Cisco CallManager Configure 1 as default technology for Cisco CallManager Enable lrg forward Configure the Max bandwidth to remote zone 256kb Enable bandwidth checking before permit call Enable Gatekeeper SZ Reviewed SPOC 8 10 2007 Solution amp Interoperability Test Lab Application Notes 2007 Avaya Inc All Rights Reserved 16 of 30 ACM Cisco CM GK doc 4 2 Configuring Cisco CallManager To use the Gatekeeper to control calls from the Cisco CallManager the Cisco 2811 router must be added on the Cisco CallManager as a Gatekeeper Configurations are shown below 4 2 1 Add Gatekeeper Launch Cisco CallManager Administration Application and log in with proper user name and password The display below shows the gatekeeper configuration To add a gatekeeper follow the following steps Click Device gt Gatekeeper Enter the Cisco 2811 Gatekeeper s IP address 60 1 1 10 as Host Name IP Address Enter Gatekeeper for Description Optional
31. te that bandwidth BW is shown 16 Kbps which is the VoIP call with G 729 codec Also the call is between two endpoints extension 61000 and 4555 as shown below GateKeeper show gatekeeper call Total munlosic Of active Calls i GATEKEEPER CALL INFO LOCALCESILILIED Age secs BW 542 195 6 16 Kbps Endpt s Alias E 164Addr src EP Trunk to Gatekeeper_1 61000 CallSignalAddr Port R ASSignalAddr Port 60 1 1 5 SASN 60 1 1 5 595107 Endpt s Alias E 164Addr CsE ini 4555 Callsicimelvacksie POLE RASSignalAddr Borg 22 1 1 22 1720 22 1 1 22 T719 SZ Reviewed Solution amp Interoperability Test Lab Application Notes 28 of 30 SPOC 8 10 2007 2007 Avaya Inc All Rights Reserved ACM Cisco CM GK doc e Use the command status station 4555 from the SAT interface on Avaya Communication Manager to check the status of this Avaya IP telephone As shown from page 4 below this is a call using codec G 711MU from extension 4555 to S8300 Media Gateway VoIP engine 22 1 1 1 and the connection type is ip tdm status station 4555 Page 4 of 7 AUDIO CHANNEL Port S0O0001 Switch IP IP GHEE Other end IP Addr Port Set end IP Addr Port G 711MU Audio 1 220 eli oli al SZ2050 227 dl A DBAS ILC TA Node Name Network Region al il Audio Connection Type ip tdm Bort SOOO il Shared Port Product ID and Release IP_Phone ier SO H 245 Tunneled in Q 931 does not apply Registration S
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