Avaya 1692 IP Conference Telephone User's Manual
Contents
1. 9 polyweb 172 24 139 194 28 Scope 172 24 137 0 VLAN14 E Address Pool Standard 172 24 148 1 None Qj Address Leases d 004 Time Server Standard 172 24 148 10 None 3 isl Reservations d 006 DNS Servers Standard 172 21 6 218 172 24 5 204 None GR Scope Options ey 015 DNS Domain Name Standard asia polycom com None 22 Scope 172 24 137 64 VLAN15 ey 042 NTP Servers Standard 172 24 148 12 None 22 Scope 172 24 137 128 vlan 16 Fd 082 option 82 Standard 172 24 148 1 None 28 Scope 172 24 137 192 17 d 128 nortel 128 Standard Nortel i2004 4 172 29 102 100 4100 1 10 172 24 102 100 4100 1 10 None 22 Scope 172 24 139 192 VLAN25 d 176 SSON Standard MCIPADD 172 24 144 160 MCPORT 1719 TFIPSRVR 172 24 148 11 None C Scope 172 24 140 128 Vlan28 d 242 Avaya Standard MCIPADD 172 24 144 160 MCPORT 1719 TFIPSRVR 172 24 148 11 None C Scope 172 24 140 192 Vlan29 df 243 243 Standard MCIPADD 172 24 252 5 None CJ Scope 172 24 143 192 VLAN41 P24 244 Standard None 22 Scope 172 24 148 0 Vlan148 E Address Pool 07 Address Leases 8 Reservations Fepscope Options Scope 172 24 150 16 vlan 16 OEM 1 E E Ec Ee Ee E E Win 2003 server DHCP scope creation Please follow the below link for details about Win 2003 server DHCP Scope creation procedures http support microso2. 15 Automatic DHCP Configuration 2 2 15 Procedure for Static Configuration 15 Upgrading the Avaya 1692 IP Conference Phone 21 Upgrading the 21 Software Upgrade enn 23 Appendix A DHCP Scope 26 General Information 26 Example Avaya 1692 IP Conference Phone DHCP Scope Configurations 26 Win 2003 server DHCP scope 28 Linux server DHCP scope 28 Appendix B Factory Defaults 5 iei csrs erat rank nara auc ina xui ax Ran nn Ga 29 Factory Defaults sse eene nen rnnt nnne 29 Appendix C Power Classification 30 Appendix D Language ennt 31 Appendix E Troubleshooting 32 Issue 2 March 2012 5 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Installation Parts List The following items are included in your Avaya 1692 IP Conference Phone box
3. Avaya 1692 IP Conference Phone 2b foot Cat 5 Network cable Additional Accessories The following items are additional products for your Avaya 1692 IP Conference Phone They may be purchased by contacting your Avaya Service Representative Power Kit with o Power Adapter o Regional Power Cord o Power Insertion Cable External Microphone Kit with two extension microphones System Requirements Server Type Supported Releases Alias Setting Avaya Communication Manager 4 x IP 4620SW Terminal 5 x Type 6 x Issue 2 March 2012 6 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Avaya 1692 IP Conference Phone Features and Key Map Component Description 1 Select Key Select a highlighted item from a menu or list 2 Up Down Scroll Keys Access call appearances or scroll through displayed menus or lists 3 Up Down Volume Keys Adjust the speaker or alert volume 4 Mute Key Turn muting on or off 5 Dialing Keypad Enter numbers or characters 6 Redial Key Automatically redial the last dialed number 7 Call Key Obtain a dial tone answer an incoming call or hang up a call 8 Soft Keys Select the context dependent functions displayed on the LCD 9 Exit Key Return to the normal display from a menu or a list 10 Menu Key Access ringer and contrast settings system information or allows you to log off 11 Gr
4. Domain 15 Requests domain to be assigned SSON 242 Call Server IP Address Default Call Server Port File Server IP Address Example MCIPADD x x x x MCPORT 1719 TFTPSRVR y y y y Where x x x x the call server IP and y y y y the File server IP Example MCIPADD x x x x MCPORT 1719 HTTPSRVR y y y y HTTPDIR IPPHONELOAD_PATH IPPHONELOAD PATH 2 complete directory path where the phone load is available The Directory path can include sub directory structure DHCP server with LLDP configuration The 1692 IP Conference Phone can obtain fileserver configuration from the LLDP fileserver TLV which can be set with select data switches from Avaya and Extreme Other switches would not support the fileserver configuration from LLDP The LLDP fileserver TLV can be set using the following command configure ports port no advertise vendor specific avaya extreme file server File server IP The Avaya 1692 IP Conference Phone supports DHCP SSON 242 by default It can be configured to any other value as per DHCP standards Issue 2 March 2012 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Configuring the Avaya 1692 IP Conference Phone Overview Regardless of whether or not you will be using a file server you must perform basic TCP IP network setup such as IP address subnet mask and router configuration to get your organization s phones up and running
5. endpoint device 7ft maximum length LAN cord to PoE switch 2 45W maximum power loss allowable over 100m cable lengths Issue 2 March 2012 30 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Appendix D Language Options Language options are configured using 46xxsettings txt file The language is loaded when the Avaya 1692 IP Conference Phone queries the file server for a copy of this file For English use keyword English For French Canadian keyword French Canada For French Parisian use keyword French France For German use keyword German For Spanish use keyword Spanish For Italian use keyword Italian For Russian use keyword Russian For Simplified Chinese use keyword Chinese For Japanese use keyword Japanese For Portuguese use keyword Portuguese Usage example SET SYSLANG English Issue 2 March 2012 31 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Appendix E Troubleshooting If the Avaya 1692 IP Conference Phone connects to the defined file server the reboot time will only take two minutes If it cannot connect to the file server the reboot time will take 10 minutes Prior to Software release Release 1 1 configured values from factory testing were not cleared from cache memory and may be seen As such during a call server address discovery the previously cached address may b
6. Basic network settings can be changed by pressing the hard key when Press to program is displayed after the Avaya 1692 IP Conference Phone boots up Automatic DHCP Configuration A new Avaya 1692 IP Conference Phone can be configured and will successfully initialize without requiring any manual intervention if the following steps are taken 1 The DHCP server is properly configured with the correct options as explained above 2 server type is HTTP the default setting on the Avaya 1692 IP Conference Phone 3 software is loaded on the file server per the requirements in the upgrade procedure outlined below 4 the phone has booted you will be prompted for the Avaya call server extension and password to complete the registration process If the file server type is something OTHER than HTTP a new Avaya 1692 IP Conference Phone cannot be upgraded and will not access the 46xxsettings file without manual intervention You will need to step through the static configuration process below in order to specify the file server type Prior to Release 1 1 the default file server type was FTP You may need to edit DHCP settings or change the file server type manually to accommodate this change NOTE DHCP will be disabled if you use the static configuration process to set the IP address subnet mask and the router for the 1692 IP Conference Phone Procedure for Static Configuration When no DHCP server is prese
7. Ethernet a na 100 Mbps Ethernet to Program Connection to Network After a short initialization process the telephone identifies the LAN speed and sends a message out into the network identifying itself and requesting further information A router on the network receives this message and relays it to the appropriate DHCP server DHCP countdown to Program Note The in the display image represents the countdown in seconds Do NOT press the asterisk key to begin the programming sequence Note If statically configured DHCP is disabled and the DHCP count down will not be Seen Assuming a file server configuration in DHCP or static configuration the file loading process will begin The bootROM Id image file will down load to the conference phone 23 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide The phone 1692 MAC gt boot log and 1692 MAC gt appFlash log will be written to the file server directory 100 Mbps Ethernet to Program Updating Initial Configuration 6 The new application software starts to load Downloading new application Saving new application Checking new application Note This process will take up to five minutes Loading application Note This process will take up to 10 minutes Issue 2 March 2012 24 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Gui
8. end of the Ethernet Network Cable to an available LAN port on the wall or hub switch device port Issue 2 March 2012 9 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide AC Power To connect your phone to the network using AC power you will need to purchase the optional AC Power Kit The following diagram shows how to connect your phone to the network using optional AC power Power Insertion Cable ee ning C 1 2 TU 5 S 25 foot Network Cable 7 Tn Ug lt a NS 502 N Power Adapter 5 To connect the conference phone using the AC Power Kit Connect one end of the 25 foot Network Cable to the LAN jack on the phone Connect the other end of the 25 foot Network Cable to the Power Insertion Cable Connect the Power Insertion Cable to an available LAN port on the wall or hub switch device port Connect the Power Adapter to the Power Insertion Cable Connect the Power Adapter with the attached Regional Power Cord to the wall outlet Connecting Optional Extension Microphones The External Microphone Kit is an optional accessory that extends the size of the conference room that can be serviced by the phone The following diagram shows how to connect your optional external microphones to the conference phone Issue 2 March 2012 10 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Connect the free end
9. or DHCP server settings specific to the facility must reside in the phone Required local values include device IP address subnet mask and router These are manually entered through its configuration menu as described below In this type of configuration the phone uses default settings for anything not statically configured and does not check for software updates or take settings from any other location than its own static settings and cache If the phone has previously registered successfully the cache may contain settings from the previous registration This configuration will not accept software upgrades In order to perform a software upgrade a file server must be designated and configured It may be decommissioned after the upgrade is complete Thereafter the static settings in the phone and in the cache contain the information the phone needs to continue to operate without a file server With no file server the Avaya 1692 IP Conference Phone cannot upgrade or downgrade software versions Static configuration with file server If using a file server and not a DHCP server the phone must be manually configured with network settings Starting with Release 1 1 the default file server type is HTTP If a different file server type is used it must be specified in the manual configuration sequence as described below A configured file server is required in order to load code deliver device specific configurations and remote management sysl
10. 12 Issue 2 March 2012 Enter the VLAN Test Not used when phone is statically configured Default is 60 Options are 0 999 VLAN Test is the number of seconds during which the phone will make requests for an IP Address from a DHCP server with the configured VLAN ID assuming non zero is value configured e f802 1Q is Auto and VLAN ID is set to a non zero value and the phone does not receive a response during the VLAN Test period then it will start requesting for IP address in other network VLANs e f802 1Q is On and VLAN ID is set to a non zero value and the phone does not receive a response during the VLAN Test period then it will start requesting for IP address with VLAN 0 tagging Enter the 802 1X Configuration Off Change Options ON OFF Default is OFF If 802 1X enabled on the switch then On may be used to enable wired line authentication If On is specified then the following screens will appear to set the username and password for EAP a EAP User Name default is the MAC address of the phone Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide 13 Save all the options you have selected Saye New Values zNo Yes The Avaya 1692 IP Conference Phone will reboot automatically Issue 2 March 2012 20 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Upgrading the Avaya 1692 IP Conference Pho
11. 4 148 11 None Scope 172 24 135 Refresh Standard VEAN 14 None C Scope 172 24 14 ponti Standard MCIPADD 172 24 144 160 MCPORT 1719 TFTPSRVR 172 24 148 11 None Scope 72 24 14 E Stope 17224 14 g Scope 172 24 148 0 Vlan148 A new window will appear as shown below Check Option 242 Enter the Required String into the provided text box Example MCIPADDzx x x x MCPORT 1719 TFTPSRVR y y y y 6 Click OK to save IQ once E polyweb 172 24 139 194 Bg Scope 172 24 137 0 VLAN14 a pel 1 Standard 172 24 137 1 None 3 Address Pool Address Leases d 006 DNS Servers Standard 172 21 5 2 172 21 13 2 None B Reservations e015 DNS Domain Name Standard asia polycom com None 448 Scope Options d 043 Embedded Vendor specific Standard MCIPADD 172 24 252 5 None 8 Scope 172 24 137 64 VLAN15 diis 144 Standard Nortel i2004 A 172 29 102 100 4100 1 10 172 29 102 100 4100 1 10 None Scope 172 24 137 128 vlan 16 150 150 Standard 172 24 144 105 None Scope 172 24 137 192 Vlan 17 d 176 SSON Standard MCIPADD 172 24 252 5 MCPORT 1719 TFTPSRVR 172 24 148 11 None 28 Scope 172 24 139 192 VLAN25 191 191 Standard VLAN A 14 None Scope 172 24 140 128 Vlan28 di 242 Avaya Standard MCIPADD 172 24 144 160 MCPORT 1719 TFTPSRVR 172 24 148 11 None H Scope 172 24 140 192 Vlan29 H Scope 172 24 143 192 VLAN41 Scope Options EC Scope 172 24 148 0 Vlan148 z Add
12. 6xxsettings txt file A 46xxsettings txt file stored on the file server can be configured for other settings required by the phone or network If these values conflict with those set in the DHCP server the values in the 46xxsettings txt file will take precedence 4 Flash memory The Avaya 1692 IP Conference Phone obtains its configuration files from a designated server and stores them in its flash memory If the first three sources do not yield a functional phone the phone will resort to the cache settings and use them to make another attempt to connect and function The settings are obtained in this sequence 1 4 and each new setting if different will override the previous setting If the phone has been previously registered to an Avaya Communication Manager and boots with no access to a DHCP server and or file server it will use static settings if statically configured If the file server is accessible it will use settings from the 46xxsettings txt file If the phone fails to restore Avaya Communication Manager connection settings stored in the cache will be tried When initialization is successful the settings used to register are stored in the flash memory for immediate use and later reference as explained above Configuration Options The Avaya 1692 IP Conference Phone has three possible ways of operating within your facility s network each of which has its own configuration procedure 1 Static configuration with no file server Whe
13. AVAYA Avaya 1692 IP Conference Phone Quick Start Guide for Installation Configuration and Software Upgrades R1 4 16 603718 Issue 2 March 2012 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Issue 2 March 2012 2 Avaya 1692 IP Conference Phone 2012 Avaya Inc All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or c
14. Avaya 1692 IP Conference Phone was setup as described in the Idle State the maximum number of calls was established for each Unit Under Test UUT The Handsfree transducer was activated for each UUT and was set to maximum volume A reference tone at 1500Hz 6dBF was sent to each UUT The LCD displayed the Diagnostic screen during the test e Typical Idle The Avaya 1692 IP Conference Phone has completed the boot up process The LCD Backlight was set to maximum brightness There was no call state established e Worse Case The Avaya 1692 IP Conference Phone was setup as described in the Typical State the maximum number of calls was established for each Unit Under Test UUT The Handsfree transducer was activated for each UUT and was set to maximum volume a reference tone at 1500Hz 6dBF was sent to each UUT The LCD displayed the Diagnostic screen during the test The worse case power level is inclusive of the two optional extension microphones being connected and active CDP Advertisement the power requirements for CDP reported by the endpoint device running the minimum release of supported software e Power consumption measured using Power over Ethernet IEEE802 3af standard powering the measurements were taken as an average of six IEEE802 3af compliant PoE switches the power consumption using AC DC Adapters is similar to above but must account for approximately 72 efficiency rating from AC source Power consumption measured at the
15. USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS Issue 2 March 2012 Installation Configuration and Software Upgrade Guide YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone products or pre installed on Hardware Hardware means the standard hardware originally sold by Avaya and ultimately utilized by End User License types Concurrent User License CU End User may install and use the Software on multiple Designated Processors or one or more Ser
16. alue is 1719 Do not change the default value unless that value conflicts with an existing port assignment Contact your system administrator if this value needs to be changed from the default 6 Enter the Router IP address Router 0 0 0 0 New Issue 2 March 2012 17 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide 9 10 Issue 2 March 2012 Enter the File Server type File Server type Current File Server Type 2 lt 3 NOTE Type 2 HTTP is the default setting starting with Release 1 1 NOTE If you select FTP the following two screens will appear so you can enter the FTP ID and Password a FTP Server User Name default is 123 Boot Server User Name 123 New b FTP Server Password default is 123 Boot Server Password 123 New Enter the 802 1Q Value 802 1Q Auto Change NOTE Options are On Off Auto Press the asterisk key to cycle through the options Auto and On enable 802 1Q VLAN tagging Off disables VLAN tagging If Auto or On are specified the following screens will appear a If On or Auto Enter the VLAN ID number NOTE Options are 0 4095 Both 0 and 4095 are restricted to data VLAN NOTE This is the value for VLAN tagging packets being sent by the phone and packets to be accepted by the phone Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide 11
17. aphic LCD Display View information about your call and your phone Issue 2 March 2012 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide 12 LED Indicators Detect call status including Green Dial tone available call in progress Blinking green ncoming call ringing Red Mute Blinking red On hold Off dle Issue 2 March 2012 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Initial Setup This section describes how to install your Avaya 1692 IP Conference Phone and the optional extension microphones Connecting Network and Power Sources Your Avaya 1692 IP Conference Phone can obtain power from either the network through the network cable called Power over Ethernet PoE or from an AC adapter The network cable comes with the phone the AC power kit must be ordered separately Your system administrator can tell you which of these methods best suits your teleconferencing needs Power over Ethernet Power over Ethernet PoE is the default connection for your conference phone The following diagram shows how to connect your phone to the network using the PoE source See Appendix C Power Classification for this device s PoE class dA To connect the conference phone using a PoE source 1 Connect one end of a standard Ethernet Network Cable to the LAN jack on the phone 2 Connect the other
18. de T 10 Issue 2 March 2012 The new software is activated 209 Running 1692 000100 bin NOTE If a connection with the Avaya Communication Manager is not accomplished the Avaya 1692 IP Conference Phone will reboot every 10 minutes Note When the phone is registered to the call server you can verify that the correct software is loaded From Stand By press hard key Menu then scroll to System Information then press hard key Select and scroll down to see a display of the software revision A new phone one not already provisioned will prompt for an extension password before completing the registration If the Avaya 1692 IP Conference Phone has already been in service this screen is not seen unless factory defaults have been restored using Mute CLEAR 25327 Once the bootrom application files are upgraded the 46xxsettings txt file is also downloaded and the phone provisioned The settings file can contain options you have administered for all of the Avaya 1692 IP Conference Phones in your network and other Avaya end points which use the 46xxsettings txt file Telephone and the Call Server The 1692 IP Conference Phone is an H 323 station and the call server is the Avaya Communications Manager In this step the telephone and the call server exchange a series of messages which cause the display on the telephone to prompt the user For a new installation and for full service the user must enter the telephone s ex
19. e e 1692upgrade txt Upgrade File e bootrom ID Boot ROM Image File e phone vovr cfg HTTPS TLS Configuration File e release xml e Sip backup cfg HTTPS TLS Configuration File 21 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Issue 2 March 2012 The directory should look like this E Lic xl File Edit View Favorites T il ay Address c FTPROOT EJ co 1692Localization 000000000000 cfg 1692 000110 bin 1692upgrade txt bootrom ld phonei vcvr cfg release xml sip_backup cfg The 1692upgrade txt file contains the lines noted below Do NOT modify this file in any way SET APPNAME 1692_0xxx00 bin GOTO 46xxsettings txt A 46xxsetttings txt file must exist in your deployment environment if you wish to use a language other than the English default This file can be downloaded from www avaya com support a Ifthe 46xxsettings txt file does not exist in your deployment environment then download it from the link above and make sure these configurable parameters are set for the Avaya 1692 IP Conference Phone Store this file on the file server SET SSON 242 This is usually a global parameter SET OPSTAT 111 This is usually a global parameter SET SYSLANG Indicate language This is a 1692 specific option See Appendix D for the complete list of supported languages b Ifthe 46xxsettings txt file does ex
20. e Upgrade Guide DHCP settings are loaded before the Press to program option is displayed This may explain why configuration values are seen in the Press to program menu straight out of the box or after restoring factory defaults Issue 2 March 2012 33
21. e seen for example 30 60 0 202 If the Avaya 1692 IP Conference Phone display shows Discovering 30 60 0 202 this means the Avaya 1692 IP Conference Phone cannot find the Avaya Communication Manager and therefore reboots every 10 minutes If using DHCP update the Avaya Communication Manager IP address If the Avaya 1692 IP Conference Phone was configured statically update the IP address in the Call Server menu If displayed values differ from statically configured values or values contained in the DHCP scope the Avaya 1692 IP Conference Phone may have loaded the settings from cache memory stored from the last successful power up Avaya Communication Server registration When the DHCP x seconds message is displayed the Avaya 1692 IP Conference Phone has not yet found the DHCP server to request an IP address If using DHCP determine why the phone is not able to access the DHCP server If using static configuration configure the phone IP address per instructions in the static configuration section of this document The Error loading MAC address message shown below may occur if the Avaya 1692 IP Conference Phone cannot connect to the configured file server Enter the correct file server information as given in the static configuration instructions above or determine why the Avaya 1692 IP Conference Phone is not able to access the file server Issue 2 March 2012 32 Avaya 1692 IP Conference Phone Installation Configuration and Softwar
22. erisk key to enter the dot or period in the IP address e Use the lt lt lt softkey to delete the new entry and start over e When finished press the pound key to save and progress to the next option Enter the PROCPSWD value Enter PROCPSWD 0K Enter the Conference Phone IP address Enter the Avaya Communication Manager Call Server IP address Call Server 0 0 0 0 New NOTE Ifthe Avaya Communitation Manager IP address has not been configured the phone will reboot continuously until a valid IP address is configured The Call Server IP address may be specified using DHCP through the 46xxsetting txt settings file accessed from the file server or through static configuration as shown here Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide NOTE If the Avaya 1692 IP Conference Phone does not find an Avaya Communication Manager the phone will display Discovering Call Server IP address gt and will stay in this mode until the connection issue is resolved and the phone is rebooted The call server IP address displayed will be either the statically or DHCP configured IP address or the IP address of the last registered call server pulled from cache memory 5 Enter the Call Server Port Note 1719 is the default and if any other value is being used then the network administrator needs to be contacted Although this can be a value between 0 and 65535 the default v
23. ft com kb 323416 Linux server DHCP scope configuration Please follow the below link for details about Linux server DHCP Scope creation procedures http www yolinux com TUTORIALS DHCP Server html Issue 2 March 2012 28 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Appendix B Factory Defaults Factory Defaults NOTE Mute CLEAR 25327 resets the Avaya 1692 IP Conference Phone to factory defaults Conference Phone IP Address 0 0 0 0 Call Server IP Address 0 0 0 0 Call Server Port 1719 Router IP Address 0 0 0 0 Mask IP Address 0 0 0 0 File Server IP Address 0 0 0 0 File Server Type 2 HTTP FTP Server User Name 123 FTP Server Password 123 802 1Q Value Auto VLAN ID 0 VLAN Test 60 802 1X Configuration EAP Off EAP User Name MAC Address of the phone EAP Password NULL Issue 2 March 2012 29 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Appendix C Power Classification The Avaya 1692 IP Conference Phone is an 802 3af Power Class 3 device The information below provides background details on this classification Typical Watts D Sd Wee CES Worst Case Watts 10 0 7 0 92 CDP Advertisement 10 5W The following test condition terminology was used in the Avaya 1692 IP Conference Phone 802 3af PoE Power Classification calculations e Typical The
24. ify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third party components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http www avaya com support Copyright Avaya 1692 IP Conference Phone Preventing toll fraud Toll fraud is the unauthorized use of your telecommunications System by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya fraud intervention If you
25. ist in your deployment environment verify the above values are present and not preceded by denotes a comment not an active setting and enter them if they are not NOTE If you are using the English language default and are able to use DHCP SSON or static programming to configure the Avaya 1692 IP Conference Phone for IP addresses and the Call Server then the 46xxsettings file is not necessary Follow the steps below for the software upgrade procedure 22 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Software Upgrade Procedure NOTE Always ensure power is available to the phone throughout the entire upgrade procedure Do not unplug the phone during this procedure Any interruption of power during the upgrade process could result in an unrecoverable state requiring that the conference phone be returned for repair Please be aware that the entire upgrade procedure can take up to 15 minutes NOTE When software is upgraded or downgraded the process does not change any of the configuration settings defined dynamically or statically 1 Issue 2 March 2012 Power On or Reset or Clear your Avaya 1692 IP Conference Phone If performing the software update after configuring values in the to program menu the phone automatically reboots after saving configuration Do NOT press the asterisk key to begin the programming sequence Allow the initialization process to proceed 00 Mbos
26. lephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Table of Contents lecicl r qiioji eomm 6 Parts E E E 6 Additional Accessories terre ree t roter d bere t Re er 6 System Requirements ee HO er E Ro HD eee 6 Avaya 1692 IP Conference Phone Features and Key 7 os 9 Connecting Network and Power 9 Power over nennen nne nnne snnt 9 AE 10 Connecting Optional Extension 10 lenire 12 Configuration OVeFVIGW 5 tosta tu beue todas 12 Start p SOQOUOM CO e lE 12 Gontigu ration OJo1t To 2m 12 Static configuration with no file server ssssssssse 13 Static configuration with file 13 DHCP server eene 13 DHCP server with LLDP configuration 14 Configuring the Avaya 1692 IP Conference 15
27. n you do not wish to use a file server or a DHCP server you will need to manually enter a few network configuration values specific to your facility and the internal software will do the rest 2 Static configuration with a file server When the network has a file server where files can be accessed by the phone you must ensure that the file server can be located Issue 2 March 2012 12 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide by the phone The phone will copy files from and write files to the file server directory If network access configuration prevents copying or writing files there may be issues including an inability of the Avaya 1692 IP Conference Phone to complete the boot process and register successfully 3 DHCP with a file server When a DHCP server is used to obtain the phone s configuration settings a DHCP server must be correctly provisioned to recognize and respond to the Avaya 1692 IP Conference Phone The instructions below explain which settings are required 4 DHCP without a file server A DHCP server and LLDP server must be provisioned to recognize and respond to the Avaya 1692 IP Conference Phone where DHCP is used to obtain the IP address of the phone and LLDP to obtain the fileserver IP The instructions below explain which settings are required Static configuration with no file server When an Avaya 1692 IP Conference Phone is configured without a file server
28. ne Upgrading the Software NOTE Starting with Release 1 1 the file server type default is HTTP This is a change from earlier versions where the default file type is FTP The file server must be set to the correct file server type in order for the upgrade files to be read by the Avaya 1692 IP Conference Phone NOTE If downloading files from a Microsoft IIS file server you must register cfg and ID files as new MIME Types text plain 1 Issue 2 March 2012 Download the upgrade file in zip or tar format from the Avaya web site www avaya com support Clear the previous versions of software used exclusively by the Avaya 1692 IP Conference Phone When installing an upgrade any existing files from a previous version must be cleared from the file server to avoid any conflict Unzip the zip file and save it at the local file server location Make sure there is not a subdirectory structure within this file server directory For example if the file server IP address is 172 24 128 100 with its default directory as HTTPPROOT then the application image file 1692 000140 bin should be within the directory FTPROOT and not in another folder under it The following is a list of the files provided for the phone e 1692Localization folder containing all the supported language folders files in it e 000000000000 cfg Configuration File e 1692 000 o bin Application Image File where xxx will change depending upon the releas
29. nt or if DHCP configuration of the phone is not desired configuration options must be set manually When the Avaya 1692 IP Conference Phone is powered up for the first time press the asterisk key to program the configuration method when prompted to do so Step 2 PROCPSWD With Release 1 4 the Avaya 1692 IP Conference Phone supports the use of the PROCPSWD parameter to control access to the local craft procedures Step 3 Conference phone IP address 5 Router IP address and 6 Subnet Mask IP address are mandatory if no file server or DHCP server is in place and you wish to run on default settings for all other configuration options Enter the IP addresses for the Conference phone Router and Subnet Mask and accept all other default settings Issue 2 March 2012 15 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide 1 Issue 2 March 2012 Power On your conference phone 100 Mbps Ethernet to Program NOTE The phone will auto negotiate network connection and report connection speed on the display As with any VoIP end point an Ethernet switch and not a hub should connect the phone to network resources While hub connections are sometimes used when capturing network traces hubs introduce unacceptable network packet delay and jitter for quality VolP performance Press the asterisk key to enter the programming sequence Once the programming sequence is entered e Press the ast
30. of the extension microphone cable to one of the microphone connectors on the bottom side of the conference phone You will repeat this for the second microphone Issue 2 March 2012 11 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Configuration Configuration Overview The network where you are adding an Avaya 1692 IP Conference Phone must be set up with the phone the switch and the greater network that contains the call server The Avaya 1692 IP Conference Phone must be installed on a network containing at a minimum the call server If using a DHCP server and or a file server it they must be installed and running Startup Sequence The phone looks for configuration information in four locations according to this sequence T Local static configuration settings These are the settings that reside in the phone and are manually configurable through a menu sequence as described below If you are not going to employ a DHCP server or a file server the required local values are the Avaya 1692 IP Conference Phone IP address subnet mask and router Note that a file server is required to upgrade the firmware on the phone 2 DHCP server When configuration values are set locally as in 1 above DHCP is disabled and this step is bypassed When the IP address of the device is not set manually configuration values will be populated from the DHCP scope options as described below 3 File server with a 4
31. ogs for troubleshooting and logging device boot activity via file server logs As part of its usual initialization process the phone seamlessly checks the file server and proceeds to install code if the version on the file server is different than the code currently loaded on the phone NOTE Prior to Release 1 1 the default file server type is FTP DHCP server requirements When using DHCP the phone will automatically receive all of its settings from the DHCP server See below for the required DHCP parameters If the IP address of the Avaya 1692 IP Conference Phone is not set the DHCP configuration parameters will be used If the IP address of the Avaya 1692 IP Conference Phone is set then the static options will be used and not DHCP Please refer to Appendix A of this document for detailed 1692 DHCP Scope information Issue 2 March 2012 13 Avaya 1692 IP Conference Phone DHCP server setup involves Installation Configuration and Software Upgrade Guide Installing the DHCP server software according to vendor instructions Configuring the DHCP server with IP addresses available for the Avaya 1692 IP Conference Phone and the following DHCP options The DHCP options that are requested by the Avaya 1692 IP Conference Phone are listed below Name Id Description Subnet Mask 1 Requests subnet mask to be used Router 3 Requests default router to be used Domain Name Server 6 Requests DNS to be used
32. ontent provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by said Avaya reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTPZ SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE
33. ot mixing Avaya 1692 IP Conference Phones and PCs in the same scope e DNS server address es If applicable e HTTP server address es If applicable e HTTPS TLS server address es If applicable The file server file path is the root directory the server uses for all transfers This is the default directory all files will be uploaded to or downloaded from In configurations where the upgrade script and application files are in the default directory Example Avaya 1692 IP Conference Phone DHCP Scope Configurations 1 Select the correct Scope folder for the VLAN 2 Right click on Scope Options The drop down box will contain Configure Option as shown below 3 Click Configure Option Issue 2 March 2012 26 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide p Bp Scope Options E fa polyweb 172 24 139 194 Scope 172 24 137 0 VLANI 4 Option Name fve o o ooo is 8 003 Router Standard 172 24 137 1 None ress Pool Address Leases 006 DNS Servers Standard 172 21 5 2 172 21 13 2 None 5 Reservations 015 DNS Domain Name Standard asia polycom com None I cope Options 043 Embedded Vendor specific Standard 00 172 24 252 5 None al Scope 172 24 137 Standard Nortel i2004 4 172 29 102 100 4100 1 10 172 29 102 100 4100 1 10 None Djsepe 722410 Standard 172 24 144 105 None al Scope 172 24 137 Yew Standard MCIPADD 172 24 252 5 MCPORT 1719 TFTPSRVR 1 72 2
34. ress Pool Address Leases CA Reservations gf Scope Options Iro Scope 172 24 150 16 vlan 16 OEM amp Scope 172 24 150 32 vlan 32 OEM C Scope 172 24 156 0 VLAN156 Server Options Available Options Description 4 String value MCIPADD 1 72 24 144 160 1719 Apply Issue 2 March 2012 27 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide The screen below shows Scope Option 242 configuration for VLAN 14 0 s Scope Options pea alae ve C Scope 172 24 137 0 VLAN14 outer andar 24 137 a Address Pool 003 Rout Standard 172 24 137 1 N 0 Address Leases 006 DNS Servers Standard 172 21 5 2 172 21 13 2 None ig Reservations 015 DN5 Domain Name Standard asia polycom com None di Scope Options don Embedded Vendor specific Standard MCIPADD 172 24 252 5 None C Scope 172 24 137 64 VLANIS due 144 Standard Nortel i2004 A 172 29 102 100 4100 1 10 172 29 102 100 4100 1 10 None E Scope 172 24 137 128 Vlan 16 150 150 Standard 172 24 144 105 None E Scope 172 24 137 192 Vlan 17 176 5500 Standard MCIPADD 172 24 252 5 MCPORT 1719 TFTPSRYRz172 24 148 11 None C Scope 172 24 139 192 VLAN25 191 191 Standard VLAN A 14 None E Scope 172 24 140 128 Vlan28 Standard MCIPADD 172 24 144 160 MCPORT 1719 TFTPSRVR 172 24 148 11 None 71 Scone 172 24 140 192 Vlan29
35. suspect that you are being victimized by toll fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada For additional support telephone numbers see the Avaya Support Web site http www avaya com support Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Issue 2 March 2012 Installation Configuration and Software Upgrade Guide Avaya are the parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All other trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support te
36. tension and the call server password For a restart of an existing installation this information is already stored on the telephone but the user may have to confirm the information The telephone and the call server exchange more messaging with the expected result being that the telephone is appropriately registered 25 Avaya 1692 IP Conference Phone Installation Configuration and Software Upgrade Guide Appendix A DHCP Scope Options General Information When specifying IP addresses for the file server or media server use either dotted decimal format 5oox5ox xxx xxx or DNS names If you use DNS note that the system value DOMAIN is appended to the DNSname you specify If DOMAIN is null the DNS names must be fully qualified in accordance with IETF RFCs 1034 and 1035 e Gateway router IP address es e Subnet mask e Avaya Communications Manager Gatekeeper IP address es H 323 only e Avaya Communications Manager Gatekeeper port H 323 only Although this can be a value between 0 and 65535 the default value is 1719 Do not change the default value unless that value conflicts with an existing port assignment e Telephone IP address range Example Suppose the range of IP addresses available for your IP telephone network are 135 254 76 7 to 135 254 76 80 135 254 76 90 to 135 254 76 200 135 254 76 225 to 135 254 76 230 We recommend that you provision the 1692 Series IP Telephones with sequential IP addresses We recommend n
37. vers so long as only the licensed number of Units are accessing and using the Software at any given time A Unit means the unit on which Avaya at its sole discretion bases the pricing of its licenses and can be without limitation an agent port or user an e mail or voice mail account in the name of a person or corporate function e g webmaster or helpdesk or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software Units may be linked to a specific identified Server CPU License CP End User may install and use each copy of the Software on a number of Servers up to the number indicated by Avaya provided that the performance capacity of the Server s does not exceed the performance capacity specified for the Software End User may not re install or operate the Software on Server s with a larger performance capacity without Avaya s prior consent and payment of an upgrade fee Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation s and Product s provided by Avaya All content on this site the documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not mod
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