Avaya 1230E Quick Reference Guide
Contents
1. state of those address book entries you designate as Friend Call state Icon On hook On the phone On hold Call Forward Do Not Disturb Outgoing call Incoming call ringing Missed call a Ca on tA 0A a Instant messaging Icon New unread 4 lua Read Replied to Sent forwarded Inbox Icon Incoming Call Answered Incoming Call Missed New Incoming Call Missed Reviewed Ca a FS Presence Icon Terminated Connected Inactive only available if audio presence is activated Unavailable Busy or Offline Active Available only available if audio presence is activated On the Phone only available if audio presence is activated Unknown O G ODGO November 20132. AVAYA Avaya 1230E IP Deskphone with SIP Software Quick Reference Guide Fixed keys Short cut and navigation function keys for the IP Deskphone Copy information from the Address Book Inbox and IM log and copy to Feature keys and Address Book entries Access Search Login Logout Check For Updates Reset Phone File Manager Logging System and Phone Information Press twice quickly to access the Network menu Quit Quit or exit from a menu Inbox Access your Inbox to view all calls or missed calls and to return a call Directory Access your Address Book Directory to view add or edit entries including your designated friends You can also send Instant Messages IMs or initiate a call Use the Enter key to select highlighted menu items and to set preferences The Enter key duplicates the function of the phone and the Select soft key Telephone feature keys Volume Use to increase and decrease the volume of the handset headphones phone speaker Telephone feature keys handsfree and alerting volume phone ringing Mute Press Mute to listen to the call without transmitting The red LED on the Mute key lights when the Mute feature is enabled es Handsfree Activates the built in speaker and microphone The red LED on the Handsfree key lights when the Handsfree feature is enabled Use to release a call hang up and to exit a menu when not on
3. an active call Expand Access the Instant Message log to view and send IMs Headset Activates your IP Deskphone headset when connected The red l LED of the Headset key lights when you use a headset Hold Use to place a call on hold or to retrieve a call on hold Commonly used functions Procedures for the most commonly used functions are provided as follows Note The abc 123 soft key toggles between alphabetic and numeric input When the soft key label is abc you can enter alphabetic text and when the soft ley label is 123 you can enter numbers Login 1 Enter your User ID and press the Login key 2 Enter your password and press the Next soft key 3 To permanently login press the Next soft key Login To login for a period of time press the Timed key enter the duration of your login and press the Next soft key Logout _ Press the Services hard key and then select Logout 2 Enter your password when prompted 3 Press the Logout soft key Making a call Perform one of the following to make a call e Lift the handset or press the Headset key Handsfree key or the Line key and enter the SIP address or phone number and press Send Or press the Redial soft key to call the previously entered SIP address or phone number e Press the Services hard key select Search select an entry in the Address Book and then press the Call soft key Lift
4. context sensitive soft keys available when the IP Deskphone is on an active call Conf Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the NewCal context sensitive soft key Trnsfr Transfer the current call to another location or contact Audio 1 Change audio codec Use to change the audio settings based on the available bandwidth 2 Monitor audio quality Diagnostic tool to monitor the audio quality NewCal Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the Conf context sensitive soft key Park Park the current call to the server or another user not available for all call servers Retrve Retrieve parked calls local and server parked calls only Prefs Access Display Audio Feature Options Language Misc Options Network USB Locks and User Settings More Select a new menu list Display screen icons The following table lists the screen display icons for Call state Icons to indicate the call state of your phone Instant Messaging Icons displayed when you view your instant message log The icon appears beside each IM to indicate the status Inbox Icons to indicate the status of each incoming calls in your Inbox Presence Icons to indicate the presence
5. nt Messages e send Instant Messages CallFw Forward all calls to a specified address DND Block all calls Retrve Retrieve parked calls local and server parked calls only ScrnSv Activate the screensaver only if the screensaver feature is enabled Presnc Configure the presence status for your IP Deskphone Prefs Display the Preferences menu 1 Display Adjust screen display settings 2 Audio Adjust tones and volume settings 3 Feature Options Program feature keys call decline reasons call ignore actions and call subjects call fwd notification 4 Language Change language 5 Misc Options Set alpha dialing search method privacy settings Ends dialing location and time 6 Network Access Server Settings Device Settings Diagnostics and Lock 7 User Settings Modify call settings IM settings voice mail setting and remembering settings More Select a new menu list Active call IP Deskphone display Conf Trnsfr Audio More eie When the More soft key is pressed the following soft keys are displayed NewCal Park Retrve More eae When the More soft key is pressed the following soft keys are displayed Prefs More eee When you press the More context sensitive soft key for the third time you return to the first soft key display The following describes the
6. oft key to create a conference call You can continue to add more callers to the conference call by repeating the previous steps Context sensitive soft keys This section describes the context sensitive soft keys for the idle IP Deskphone display and for the active call display Idle IP Deskphone display Redial abc Msgs More eai When the More soft key is pressed the following soft keys are displayed CallFw DND Retrve More Kf J When the More soft key is pressed the following soft keys are displayed ScrnSv Presnc Prefs More When you press the More context sensitive soft key for the third time you return to the first soft key display The following describes the context sensitive soft keys available when the IP Deskphone is idle Redial or NewCal Redial the last dialed number If there is no stored redial number NewCal appears and has the same effect as pressing the primary user line key dial prompt abc or 123 Toggle between alpha and numeric input modes e To type letters abc must be displayed e To type numbers press the abc soft key to display 123 on the menu list Msgs Display the Messages menu 1 Voice Mail Use to access your Voice Mail The IP Deskphone connects to the server to retrieve your Voice Mail 2 Instant Messaging Use to access your IM box From the IM box you can e view received Instant Messages e delete Insta
7. the handset or press the Headset key Handsfree key or the Line feature key and dial from the Address Book or Inbox as follows a Press the Address Book or Inbox key b Navigate to the required entry c Press the Select soft key to connect e Press the Directory hard key select Friends select an entry press Status and then press the Call soft key Answering a call Perform one of the following to answer a call e Press the Handsfree key e Press the Headset key e Press the Line key e Press the Answer soft key e Pick up the handset If you choose not to answer the call you can press one of the following keys e Redrct Redirects the call to another party or number e Declin Rejects the call and provides the caller with fast busy and no option to go to voice mail You can provide a reason for declining the call e Ignore Stops call ringing Making an emergency call To make an emergency call logging on is not required Choose one of the following options e Lift the handset and dial the emergency number e Press the Handsfree key and dial the emergency number e Press the Headset key and dial the emergency number Initiating a conference call _ During a call press the Conf soft key 2 Enter the SIP address or phone number or select an entry from the Address Book or Inbox and complete the call 3 Press the Join soft key select Conference and press the OK s
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