Home

Avaya 1220 with SIP Software 4.0 User Guide

1. 2 20005 244 Checking for updates 0 000 eee eee 245 Switching the proxy 20 cece eee eee 246 Resetting the IP Deskphone phone 248 Erasing the user data 20000 eee eee 249 Network menu 000 eee es 254 Customizable banner for login 0 000005 255 Phone Information Details screen 256 Screensaver screen lock 00 0 cece eee eaee 257 Background image cece eee eee eae 265 Selecting an image screen 20 00000eee 265 Service Package Group Support 2 0005 267 Speed Dial List 0002 cee eee 276 Speed Dial List screen 00000 ea eee 277 Auto retrieve flag 0 0 ee eee 278 File Manager 0 cece eee 279 Visual indicators 00 eee eee 280 Visual Alerter Message Waiting Indicators 280 Quick reference 2020e ee eee eee eee 283 FIXed keyS sadueseretecd sede tabi EAE Hed npee nny 283 Commonly used functions 00 eee eee eee 285 Context sensitive soft keys 00 02 ceca eee 287 Display screen iconS 0 eee e eee 291 Third party terMS 0 00 e cee ee 293 Third Party Terms for Avaya 11xx 12xx sw release 3 0 thru 4 0 Aug Nov 2010 0 02 cece eee ee 293 GNU gerd eca atte nadee nent aea taaa cee ad eheade 294 Zlib eRe scares aa Becerra are ere E eee nie os 301 LIDPNO als
2. 2 00000 eee eens 70 Configuring the Avaya 1220 IP Deskphone 72 Adjusting the display screen contrast 72 Creating the idle screen text display 73 Setting up the Backlight screensaver 0 74 Configuring Menu auto back out 00 eae 75 Selecting a ring pattern 1 ek eee 77 Adjusting the volume 2 eee eee eee 77 Adjusting the ring volume 000 eee eee 78 Adjusting the volume of the Handset Headset and Handsfree mode ids 5 seat Varies i we de edule 79 Selecting a language 00 cee eee ee eee 82 Selecting the date and time format 0 4 83 Making a call 2000 e eee eee ee eee eee 87 Making a call using off hook dialing 88 Making a call using on hook dialing 0 90 Using handsfree calling 0c eee eae 90 Using Call Subjects 0 0000 c eee 92 Managing Call Subjects 0 0 eee eee 95 Adding a Call Subject 0 2000 cee 95 Deleting a Call Subject 0 000000005 96 Editing a Call Subject 0 002000 e eee 97 Receiving a call 0 0 cece eee eee eee eee 99 Caller identification 0 00 cece eee eee 99 Answering an incoming call 00 eee eee 100 Redirecting an incoming call 00 0 eee 100 Declining an incoming call
3. 0008 47 Connecting the LAN Ethernet cable 47 Connecting the PC Ethernet cable 48 Wall mounting optional 0 0 2 ce eee eee 48 Entering text 20 ce eee 48 Entering text using the IP Deskphone dialpad 49 Enabling and disabling the Ends Dialing feature 51 Configuring the dialpad to alphanumeric dialing 53 Accessing the Avaya 1220 IP Deskphone 55 LOQGINGON srira re AEEA TAATA ba eee AE work 55 Automatic login 2 0 2 2c eee 56 Setting the domain 0 0 00 e eee eee 56 Password protection for domains 58 Selecting a language 0c eee ee eee 58 Logging on to your IP Deskphone 59 Configuring the duration of the login 63 Logging on multiple user accounts 64 Timed logol wider eh teh ao eS ae ae cera aia cee 64 Timed logoff while the IP Deskphone is idle 64 Timed logoff while on a call 000000 65 Selecting a location 0 0 00 eee 65 User Profile siese ied os cess Lien ew du anda Pee a eee 66 Overwriting your personal Address Book 67 Confirmation logon screen 00 00 cece eee eee 67 Logging off from the Avaya 1220 IP Deskphone 68 Logging off multiple user accounts 69 Making an emergency call 0 0 cee eee eee 69 Location information
4. Additional features To remove all programmed feature keys by using the Bulk context sensitive soft key Bulk 6 Choose one of the following Press the Bulk context sensitive soft key Back Press the Back context sensitive soft key to return to the previous step 7 Press the Up Down navigation key to highlight 2 Feature key removal and press the Select context sensitive soft The Program Key screen opens listing Select all the feature keys All 8 Press the All context sensitive soft key to remove all the programmed feature keys Yes 9 Choose one of the following Press the Yes context sensitive soft key to confirm the removal of all the feature keys No Press the No context sensitive soft key to return to the previous screen without removing the feature keys Additional features 10 To select a single feature key to remove do one of the following Press the Up Down navigation key to scroll through the feature keys and highlight the feature key to remove and press the Remove context sensitive soft key esa Press the Feature key that you want to remove and press the Remove context sensitive soft key Use the dialpad to select the Feature key that you want to view and press the Remove context sensitive soft key or Press the Back context sensitive soft key to CE return to the previous menu To remove individual programmed feature keys
5. THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION Third party terms HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ie END OF TERMS AND CONDITIONS Wchar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License Copyright c 1990 1991 1993 The Regents of the University of California All rights reserved Ar Copyright c lt YEAR gt lt OWNER gt All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of co
6. Done Las 12 Press the Done context sensitive soft key to confirm the new Domain and return to the User Login screen 13 Log on as usual Resetting the IP Deskphone phone You can use this feature to reset the phone without unplugging the power cable To reset the IP Deskphone 1 Press the Services fixed key and then select Reset Phone Select EL a 2 Press the Select context sensitive soft key Advanced features abc 3 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input 4 Use the dialpad to enter your password 5 Choose one of the following Press the Ok context sensitive soft key Back Press the Back context sensitive soft key to return to the previous menu Yes The IP Deskphone prompts you with Reset Phone 6 Choose one of the following Press the Yes context sensitive soft key to proceed Press the No context sensitive soft key to return to the System menu Erasing the user data The Avaya 1220 IP Deskphone stores user files that you eventually want to delete These files include 1 Profiles user profile settings 2 Sounds downloaded tones or audio alerts 3 Languages downloaded language files Advanced features 4 System file IP Deskphone system configuration file Deleting this file returns the IP Deskphone to the factory default configuration settings You can delete some or all
7. Enter Use the Enter key to select highlighted menu items and to set preferences The Enter key duplicates the function of the phone and select context sensitive soft keys Telephone feature keys Use to increase the volume of the handset headphones phone speaker handsfree and alerting volume phone ringing Use to decrease the volume of the handset headphones phone speaker handsfree and alerting volume phone ringing Mute fi amp Use mute to listen to the call without I gt transmitting The red LED on the Mute key lights when the Mute feature is enabled Handsfree nE TTA Activates the built in speaker and 1 lt microphone The red LED on the Handsfree key lights when the Handsfree feature is enabled Goodbye Use to release a call hang up and to exit a menu when not on an active call Quick reference Applications Access Instant Message log to view and gt a J send IMs Headset Activates your IP Deskphone headset when connected The red LED of the Headset key lights when you use a headset ua Use to place a call on hold or to retrieve a 3 call on hold Note The abc 123 context sensitive soft key toggles between alphabetic and numeric input When the context sensitive soft key label is abc you can enter alphabetic text and when the context sensitive soft ley label is 123 you can enter numbers Commonly used functi
8. Press the Msgs context sensitive soft key and select Voice Mail from the Messages menu to access your voice mail Press the Speed dial feature key that you programed to call with a commonly used or important phone number or SIP address Note You can program a feature key to use as a shortcut to dial a number or a SIP address For more information see Creating a feature key using the Copy key on page 204 Press the Send context sensitive soft key to immediately initiate the call Note The Avaya 1220 IP Deskphone automatically initiates a call shortly after you enter the SIP address or phone number Making a call Making a call using on hook dialing You can make a call by using on hook dialing Enter the SIP address or the phone number before going off hook Note When you use this method you cannot toggle between alphabetic or numeric input To make a call using on hook dialing 1 Dial the number or SIP address 2 Continue the call by using one of the Chad ED following methods Press the line feature key Press the Headset fixed key Press the Handsfree fixed key 3 To terminate the call choose one of the following oc Replace the handset into the cradle Press the Goodbye key Using handsfree calling While on an active call you can switch between the handset and handsfree mode Making a call To end a handsfree call Press the
9. Press the Set context sensitive soft key to set the selected volume and or return to the Voice menu Press the Back context sensitive soft key to keep existing configurations and return to the Voice menu You can adjust the headset volume on the Avaya 1220 IP Deskphone To adjust the headset volume Prefs 1 Press the Prefs context sensitive soft key select Audio select Voice and then select Headset Configuring the Avaya 1220 IP Deskphone 2 To adjust the handset volume use one of the following methods Press the Left Right navigation key to increase or decrease the volume of the handset Press the Volume fixed key to increase the handset volume or press the Volume fixed key to decrease the handset volume Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Back Press the Set context sensitive soft key to set the selected volume and return to the Voice menu Set Press the Back context sensitive soft key to keep the existing configurations and return to the Voice menu You can adjust the handsfree mode volume on the Avaya 1220 IP Deskphone To adjust the handsfree mode volume Prefs 1 Press the Prefs context sensitive soft key select Audio select Voice and then select Handsfree Configuring the Avaya 1220 IP Deskphone 2 To adjust the handsfree volume use one of th
10. 0 00 eee 103 Creating a new Call Decline Reason 104 Managing Call Decline Reasons 105 Ignoring an incoming call 0 0 eee eee 107 Receiving intercom calls 0 0 0 eee 109 Receiving paging calls 0 00 eee eee ee 109 The Address Book 0 cee ee eee eee e eee eeeee 111 Viewing the Address Book 0 eee eee ee 111 Initiating a call from the Address Book 112 Adding a contact to your Address Book 114 Editing a contact in your Address Book 115 Copying information to the Address Book 119 Searching for a contact in the Address Book 122 Using the Search feature in the Address Book 123 Using the Search feature 0 0 0 cece eee eee 123 Using Local Search 0 0000 cece aces 123 Using Global Search 00002 c cee eee 125 Call INDOX sence ces chee whee white dee ee eee 129 Accessing the Call Inbox 00 cee eee eee 130 Managing calls in the Call Inbox while not on a call 130 Viewing the details of a call in the Call Inbox 133 Managing missed calls 00000 ee eae 133 Missed Calls Notification 0 00000 135 Initiating a call from the Call Inbox 137 Deleting calls in your Call Inbox 138 Accessing the calls in your Call Inbox during a call 13
11. Press the Back context sensitive soft key to return to the previous screen Additional features Additional features You can use the following additional features Using the Friends feature on page 175 Feature keys on page 183 Creating a feature key using the Copy key on page 204 Configuring Do Not Disturb on page 210 Configuring a Presence state on page 211 Configuring Privacy settings on page 214 Using the Friends feature You can designate a contact you have frequent interaction with as a friend Access your friends list in the Address Book to Check the presence status of a friend See To check the online status of a friend on your list on page 176 Initiate a call to a friend See To initiate a call to a friend on the Friends list on page 177 Send an IM to a friend See To send an IM to a friend on the Friends list on page 178 Edit the information about a friend See To edit your Friends list on page 179 Additional features Figure 28 Presence status of a friend Accessing your Friends list To check the online status of a friend on your list uv 1 Choose one of the following Press the Directory fixed key Filter Press the Filter context sensitive soft key and select Friends from Eas the menu Select Press the Select context sensitive key Additional features 2 Do one of the following
12. The Address Book The Address Book is a personal directory of contacts from which you can make a phone call or send an Instant Message IM You can access the Address Book while on a call and start a new call from the highlighted contact You can use the Address Book for the following e Viewing the Address Book on page 111 e Initiating a call from the Address Book on page 112 e Adding a contact to your Address Book on page 114 e Editing a contact in your Address Book on page 115 e Copying information to the Address Book on page 119 Viewing the Address Book To access the Address Book press the Directory fixed key or press the View context sensitive soft key and then select Address Book from the menu See Figure 16 on page 111 Figure 16 The Address Book To view information about a contact use the navigation button to highlight a name and then press the View context sensitive soft key The name SIP address and designation of contact or not as Friend appears See Figure 17 on page 112 The Address Book When you view the details of a contact you can Send an IM For more information see Composing an Instant Message on page 143 e Edit the contact information For more information see Editing a contact in your Address Book on page 115 Figure 17 Contact details Initiating a call from the Address Book You can initiate a call directly from your Avaya 1220 IP De
13. e Done to confirm the details Figure 25 on page 166 shows the Domain page with conference parameters including the conference URI and the maximum number of ports available for ad hoc conferencing Figure 25 Domain page with conference parameters The context sensitive soft keys available on the conference parameters page are as follows Domains to select the domain Edit to open the Edit Domain page that allows you to edit the conference details e Pgup to return to the previous page Done to confirm the details Edit Domain page The Edit Domain page displays the domain properties It appears in the format lt conferenceURI gt lt Max Ad hoc Ports gt Note An admin password is required to access the Edit Domain page displays the Edit Domain screen with the conference details Figure 26 Edit Domain screen To edit the conference properties and maximum number of ports press the Edit context sensitive soft key to display the Domain Conference Edit screen Figure 27 on provides an example of the Domain Conference Edit screen Figure 27 Domain Conference Edit screen The context sensitive soft keys available for the Domain Conference Edit screen are as follows While on an active call Save to save the updated value to the system configuration file Abc 123 to toggle the input mode to digits or alphabets e Clear to clear the character behin
14. e the IP Deskphone is idle you are on an active call Figure 7 on page 50 is an example of a secure connection when the IP Deskphone is idle The security icon is visible on the IP Deskphone screen Figure 6 Example of a secure connection when the IP Deskphone is idle O7 28 4 27pm Some Banner Text Figure 7 on page 39 is an example of a secure connection when you are on an active call The security icon is visible on the IP Deskphone screen Figure 7 Example of a secure connection during an active call remote domain com From User2 Conf Trnsfer Regulatory and safety information Regulatory and safety information e This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body excluding the handset This transmitter must not be collocated or operated in conjunction with any other antenna or transmitter Table 5 lists EMC compliance for various jurisdictions Table 5 EMC compliance Part 1 of 2 Jurisdiction Standard Description United FCC CFR 47 Part Class B Emissions FCC Rules for States 15 Radio Frequency Devices see Notes 1 and 2 Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia AS NZ CISPR 22 Class B Emissions Information New CISPR 22 technology equipment
15. on page 245 5 Reset Phone use to perform a reset of the IP Deskphone For more information see Resetting the IP Deskphone phone on page 248 6 File Manager For more information see Erasing the user data on page 249 Advanced features 7 Logging System use to enable disable SIP logging 8 Phone Information use to view phone details For more information see Viewing the IP Deskphone information on page 243 Checking for updates You can check for the latest software update for your Avaya 1220 IP Deskphone To check for the latest software update 1 Press the Services fixed key 2 Select Check For Updaies Select 3 Press the Select context sensitive soft Yes 4 Choose one of the following Press the Yes context sensitive soft key check for the latest software update for your Avaya 1220 IP Deskphone No Press the No context sensitive soft key to return to the previous menu without checking for an update Note While the Avaya 1220 IP Deskphone checks for an update it activates Do Not Disturb DND Advanced features Switching the proxy When you switch proxy you change the domain to which the Avaya 1220 IP Deskphone connects To switch the proxy Press the Services fixed key 2 Select Check For Updates Select 3 Press the Select context sensitive soft key abc 4 Press the abc 123 context sensitive soft key to toggle between
16. Change language 5 Misc Options Set alpha dialing search method privacy settings Ends dialing location and time 6 Network Access Server Settings Device Settings Diagnostics and Lock 7 User Settings Modify call settings IM settings voice mail setting and remembering settings Select a new menu list e When you press More a different selection of Context sensitive soft keys appears Press once to switch to CallFwd DND Retrve Press twice to switch to ScrnSvr Presnce Prefs Press three time to switch back to the main menu list Redial abc Msgs Active call display Conf Trans Audio More Quick reference More context sensitive soft key menu first NewCall Park Retrve More CL More context sensitive soft key menu second Prefs More rr When you press the More context sensitive soft key for the third time you return to the first menu list A description of the context sensitive soft keys available with the phone is idle is provided below Conf Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the NewCall Context sensitive soft key Trnsfer e Transfer the current call to another location or contact 1 Change audio setting Use to change the audio settings based on the available bandwidth 2 Monitor audio quality
17. Status a Press the Status context sensitive soft key to view the current presence status of the friend All Press the All context sensitive soft key to view the contents of the Address book including contacts designated as friends and regular contacts Edit Press the Edit context sensitive soft key to make changes to the information entered for a friend or to delete the contact from the friends list Exit 3 Press the Exit context sensitive soft key to return to the idle screen To initiate a call to a friend on the Friends list 1 Choose one of the following Press the Directory fixed key Filter Press the Filter context sensitive soft key and select Friends from Esra the menu Select Press the Select context sensitive Cc is Status 2 Press the Status context sensitive soft key to view the information about the friend Additional features Call 3 Press the Call context sensitive soft key to initiate a call to the friend The Avaya 1220 IP Deskphone uses the SIP address or phone number from your personal Address Book to make the call To send an IM to a friend on the Friends list v 1 Choose one of the following Press the Directory fixed key Filter Press the Filter context sensitive Clg soft key and select Friends from the menu Select Press the Select context sensitive Eas Status 2 Press the Status context sensitive soft TEE key to view the infor
18. 173 Additional features 00 cece eee eee eee 175 Using the Friends feature 000 000005 175 Accessing your Friends list 176 Editing information of a friend 179 Feature keyS 6 iss ecce eed a eogdtare Gare sala deo Pa 183 Feature key programming 00 e eee eee 184 Remove a programmed feature key 197 Feature key autoprogramming 00 e eae 199 Creating a feature key using the Copy key 204 Using Call Forward 00000 e eee eee ee 206 Configuring Do Not Disturb 0000 cee eee 210 Configuring a Presence state 000 e eee e eae 211 Adding a new Presence state message 213 Configuring Privacy settings 20 00eeaee 214 Incoming call privacy 0 e ee eee eee 214 Outgoing call privacy 0 00 e eee eee ee 215 Multiple Appearance Directory Number 216 Audio Codecs 0 00 ccc eee eee 218 Audio Codec Selection 20000 eee eee 218 Audio Codec Ordering 0 000 eee eae 219 PC Client softphone interworking with the IP Deskphone wea does y hae bee hee Ree Ree oe 219 Answer Mode Settings 0 000e ee eaee 220 Automatic remote software updates 221 Multilser 222 ce eee eee eee 223 nitiallOGiNs cu a aaa a dees es badiee deg sodas kng 224 Additional logins 0 0
19. Figure 20 on page 141 shows the IM pop screen on the Avaya 1220 IP Deskphone Instant Messaging Figure 20 Instant Message pop up When an IM pop up appears you can do the following e Press the View context sensitive soft key to view the complete details of the IM Press the Prev context sensitive soft key to skip to a previous IM if applicable Press the Next context sensitive soft key to skip to the next IM if applicable e Press the Exit context sensitive soft key the Goodbye fixed key or Quit fixed key to exit the IM pop up screen and return to the idle screen when you are not on a call or to the In Call screen if the pop up occurred during a call Configuring Instant Messaging pop ups You can configure Instant Messaging pop ups To enable or disable automatic pop up of a new IM Prefs 1 Press the Prefs context sensitive soft key select User Settings IM Settings oss IM Display On Off from the menu Instant Messaging Select 2 Press the Select context sensitive soft key 3 Choose one of the following Press the On Off context sensitive soft key to toggle between enabling Back IM pop ups or disabling IM pop ups LSI Press the Back context sensitive soft key to return to the previous menu 5 Configuring IM audible alert You can configure the Avaya 1220 IP Deskphone to audibly alert you when a new IM arrives The Avaya 1220 IP Deskphone audibly alerts you whe
20. Prefs 1 Press the Prefs context sensitive soft key select Feature Options and select Esa Feature Keys from the menu The Program Key screen opens as shown in Feature keys on page 183 Additional features The Program Key screen provides the following context sensitive soft keys e View to access the feature key detail screen e Edit to edit the setting or modification of the selected programmable key e Bulk to access the autoprogramming and auto removal feature e Back to return to the previous screen To view feature key details 1 To select a feature key to view do one of the following Press the Up Down navigation key to highlight the feature key to view and press the View context sensitive soft key Press the Feature key that you want to view and press the View context sensitive soft key Use the dialpad to select the aaa Feature key that you want to view aaa and press the View context aaa sensitive soft key aaa The Program Key screen opens as shown in Figure 31 on page 186 Back 2 Press the Back context sensitive soft key to return to the previous screen Figure 31 on page 186 shows the feature key details Additional features Figure 31 Feature key details The Program Key screen displays the following Key programmed feature key number Label label used for the feature key Service services programmed to the feature key such
21. This removes the call from on hold and automatically places the previous call on hold While on an active call Using 3 way calling When you have more than one call and you want to join the incoming calls into one call you can use 3 way calling or create a conference call Note Your system administrator or service provider must enable 3 way calling and conference calls for your Avaya 1220 IP Deskphone Contact your service provider or system administrator to determine if this feature is available The 3 way Call feature joins two calls on your IP Deskphone into one 3 way call You and the other two callers can speak together When you join more than two calls into one call you must use the conference call feature Your Avaya 1220 IP Deskphone manages the 3 way call and the server manages a conference call For more information see Setting up a conference call on page 163 To activate the 3 way Call feature Join 1 Press the Join context sensitive soft key with either call and then select 3 way E Call from the menu The IP Deskphone joins the two calls and creates a new call that appears on the LCD screen as 3 way Call For more information see Figure 23 3 way Call on page 162 Figure 24 on page 165 shows the IP Deskphone display screen when a 3 way call is in progress While on an active call Figure 23 3 way Call Note 1 If you receive a new call during a 3 way call you can answe
22. To make an emergency call 1 Choose one of the following Pick up the handset y di Press the handsfree button C Press the headset button T I Note Hang up or switch off the handset E to return to normal state 2 Dial the emergency number that is provided by your dialing plan Send 3 Press the Send context sensitive soft ss Note f you try to dial the number that does not match the dialing plan a message appears to inform you that the number is incorrect Location information When you make an emergency call the IP Deskphone provides the PSAP with the location information of the IP Deskphone The IP Deskphone receives the location information when the IP Deskphone is first plugged in to the network and then stores it Accessing the Avaya 1220 IP Deskphone To view your location press the Services hard key choose Phone Information and then press the E911 context sensitive soft key Figure 12 on page 71 displays the Phone Information menu Figure 12 Phone information menu MAC GG16CA00FC28 iP 172 25 137 8 Location Ottawa License Server 192 168 100 231 Ce Ead Goneccccecd Eaa Figure 13 on page 71 displays the location information Figure 13 Phone location display 123 Fake Street Ottawa Canada You can obtain location information only if it has been configured on your system Configuring the Avaya 1220 IP Deskphone Configuring the Avaya 1220 IP
23. press the Inbox key to select a target press Select then press Send then the line key that was originally pressed determines the account Address books Each profile contains a local address book which is independent from all network address books Accessing the Address Book in view mode by pressing the Directory hard key from the Idle screen displays the address book of the primary account If the primary account does not have a network address book then the local address book is accessed Accessing the Address Book in selection mode always accesses the address book of the current account For example after obtaining a dial prompt by pressing Line Key 2 pressing the Directory key accesses the address book of the account associated to Line Key 2 The network based directory of the appropriate account is accessed only if it is available otherwise the local address book is used The network based address book of secondary users can only be accessed in selection mode You cannot modify an address book of a secondary account on the IP Deskphone However modifications made remotely to the address book such as using a different client or the Personal Agent are reflected on the IP Deskphone The local address book is shared by all accounts that do not have a network based address book You can modify the local address book only if the primary account has no network based address book Changes to the network based address
24. so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a Third party terms portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents c
25. your Address Book The Select Filter screen appears and displays all the existing groups in your address book as well as the Friends filter Press the Up Down navigation key to highlight the required filter Choose one of the following Press the Select context sensitive soft key to choose the group you want to view for example if you choose personal only address book entries that are part of the group personal are displayed You are presented with the list of contacts currently part of the group you selected Press the Back context sensitive soft key to return to the dismiss the screen and return to the main address book screen Press the Up Down navigation key to highlight the required entry Advanced features 6 Choose one of the following options View Press the View context sensitive E ara soft key to display the address book All entry details for the selected entry TEE Press the All context sensitive soft key to return to the main address Edit book screen no filtering TE Press the Edit context sensitive soft Back key to modify or delete an entry Ti Press the Back context sensitive soft key to dismiss the screen and return to the filter selection screen After the screen displays the details of the selected address book entry you can do the following Press the SendIM context sensitive SendIM soft key to display the address book entry details for the selecte
26. 00 e eee eee 224 Automatic login 2 0 eee 225 LOGGING OUT ccs verge nies aie eee a aA beens 226 Primary account logout 00 eee eae 226 Secondary account logout 000 eens 227 Server failover 0000 c cee eee eee 227 Cable unplugged 0000 e eee eee eee 227 Upgrade impacts to user profiles 228 LING KEYS via nee savas ieee iad dhe ewes ean es 229 Making acall 0 0 cece eee 231 Receivingacall 0 000 e eee eee eee 232 Being ina Call esteri desi Se raed a eed aye eR 232 Instant Messages 0 e eee 233 Menu features 2 0 0 0 cee eee 234 Modifying settings 0 c eee ee 234 Per account call notification options 234 IM S tlinGS gs siden ed ee dada ee Dis oe ee es 234 Voice Mail settings 0 0 000 235 Remembering settings after logout 235 Programmable keyS 0000 eee eee eee ees 235 Inbox outbox IM log cee ee 236 Address books 200000 e eee eee eee 237 User status sessi wey geen gs beige ee tad aA Peden ed 237 Do Not Disturb 200 00000 cae 238 Call Forwarding 0 cee eee eee eee 239 Presence oorsee taka ek hae a a bee be See ees 240 Notifications 0 00 eee 241 Account Selection 000 ccc eee eee eee 242 Advanced features 0 0c cece e eee eee eee 243 Accessing the services menu
27. 1220 IP Deskphone that connects to your Call Inbox Terms you should know Multiple Appearance Directory Number MADN When multiple phones are configured with a MADN Single Call Appearance SCA they appear as a single Directory Number DN Mute This is a fixed key used to listen to a call without transmitting Navigation keys These are keys used to scroll through menus and lists that appear on the LCD display screen Off Hook The term off hook is applied when a the end user lifts up the handset b the end user presses a line key c the call is automatically answered at the telephone or d a line is automatically selected for an outgoing call Parked Call This is an active call you park on the server or to another user that can be retrieved from another phone Presence This is a feature that you can use to set a presence state to be displayed to other users Quit key This is a fixed key you use to exit an active menu Ringback ring tone This is a sound indicating that a call you make is ringing at its destination Terms you should know Session Initiation Protocol SIP Session Initiation Protocol is an telephony signaling protocol for initiating interactive communication sessions between users SIP Address This is an IP address that is assigned to a user such as bob ABC123 com that is used to send IMs and to initiate calls context sensitive soft keys This is a set of fou
28. Authors Simon Pierre Cadieux Eric S Raymond Gilles Vollant and with the following additions to the disclaimer There is no warranty against interference with your enjoyment of the library or against infringement There is no warranty that our efforts or the library will fulfill any of your particular purposes or needs This library is provided with all faults and the entire risk of satisfactory quality performance accuracy and effort is with the user libpng versions 0 97 January 1998 through 1 0 6 March 20 2000 are Copyright c 1998 1999 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 0 96 with the following individuals added to the list of Contributing Authors Tom Lane Glenn Randers Pehrson Willem van Schaik libpng versions 0 89 June 1996 through 0 96 May 1997 are Copyright c 1996 1997 Andreas Dilger Distributed according to the same disclaimer and license as libpng 0 88 with the following individuals added to the list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Third party terms Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Paul Schmidt T
29. Do Not Disturb This is a feature you activate to block all incoming calls Enter key The center key of the Navigation Cluster key is used to select menu items and to confirm changes The Enter key duplicates the function of the context sensitive soft keys Select and Set Expansion Module The Expansion Module is a hardware accessory that connects to the IP Deskphone and provides additional line appearances and Terms you should know feature keys A maximum of three modules are supported The Avaya 1120E IP Deskphone Avaya 1140E IP Deskphone and Avaya 1165E IP Deskphone can have up to 54 additional line feature keys with three Expansion Modules Feature Status Indicator This refer to an LCD or an LED signal that indicates a data message contact or feature status by a flash wink steady on or off Fixed keys These are the hard labeled keys of the IP Deskphone that have a specific function Goodbye key This is the fixed key used to end an active call or exit an active menu Handsfree key This is the fixed key used to activate Handsfree Hold key This is the fixed key used to place an active call on hold IM Instant Message You can use IMs to send a text message to a specific user The user must be logged on to receive the IM Indicator This is an LCD or an LED signal that indicates the status of a feature by the flash blink steady on or off Message This is a fixed key on your Avaya
30. E SA to transfer the current call RIsCall Press the RIsCall context sensitive soft key T to release or hang up the highlighted call While on an active call Park more Press the Park context sensitive soft key to park the current call Press the more context sensitive soft key to select a new menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Retrve Conf Prefs more When you press the more context sensitive soft key for the second time the following context sensitive soft keys appear on the menu list Retrve Conf Press the Retrve context sensitive soft key to retrieve a parked call by token See Retrieving a Parked Call on page 173 Press the Conf context sensitive soft key to place another call which can be used for a conference call This context sensitive soft key has the same behavior as the NewCall context sensitive soft key While on an active call Prefs Press the Prefs context sensitive soft key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen 2 Audio use to adjust tones and volume settings 3 Feature Options use to configure the following Feature keys Call Decline Reasons Call Ignore Action Call Subjects Call Fwd Notification Answer Mode Setting
31. Feature key options 183 Feature key programming 184 Feature Status Indicator 140 Friends feature 175 Friends list 176 G Global Search 125 Goodbye key 18 H Handsfree Speaker key 17 Handsfree calling 90 Headset key 18 Hold key 18 153 l Ignoring a call 107 Incoming call privacy 214 Instant Message composing 143 Instant Message Inbox Outbox 144 L Language display 82 Language selection 58 Local Search 123 Logging in 55 Logging out 68 M Making a call 87 Missed Calls 133 Msgs Messages key 21 Mute key 17 N Navigation key 16 36 Network Menu 254 O Off hook dialing 88 On hold 153 On hook dialing 90 Outgoing call privacy 215 P Park Call 172 Park Call retrieval 173 Prefs Preferences key 23 26 30 32 34 156 157 159 Presence feature key program ming 195 Privacy settings 214 Proxy Domain 246 R Redirecting a call 100 Release key 18 Resetting the phone 248 Ring patterns 77 S Search function 123 Security features 38 Send IM feature key programming 194 Serves Services key 28 31 32 SIP Session Initiated Protocol 13 Speed Dial feature key 204 Speed Dial feature key program ming 190 T Terms 283 309 Transferring a call 168 Transfr Transfer key 169 U Updates 245 User profile 66 V Visual Alerter 280 Visual indicators 280 Voice Mail 21 170 Volume adjustment 77 Volume control 17
32. General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original
33. Goodbye key To mute a handsfree call A 1 Press the Mute key The LED indicator lights E 2 Press the Mute key again to return to a two way handsfree conversation To switch from the handsfree to handset mode Ca Lift the handset To switch from the handset mode to handsfree mode 1 Press the Handsfree key The LED indicator lights with a solid red light 5 2 Replace the handset Making a call To use a headset 1 Connect the headset to the headset jack or the handset jack 2 Press the Headset key The LED indicator lights Lea 3 Press the Goodbye key or press the button on the wireless headset if equipped to release a call To switch from handsfree to headset a on 1 Press the Headset key x The LED indicator lights Using Call Subjects You have the option of sending a Call Subject when you initiate a call to a contact Use this feature to indicate to the contact the reason for the call The IP Deskphone contact displays a message such as weekly report call orDaily status when they receive the call You can select a subject from a list you create For more information see Managing Call Subjects on page 95 or you can create a new subject Note The Call Subject feature is not available for all call servers Contact your system administrator or service provider to determine if this feature is available to you Whenever you initiate a call by using off hook dialin
34. IP Deskphone file system Figure 58 Root screen a a a rofiles Sounds Rona Images Languages Logs Select Delete Exit Visual indicators Visual indicators The Avaya 1220 IP Deskphone uses visual indicators or cues to indicate incoming calls and messages The display icons on the IP Deskphone also indicate the current call state the status of Inbox calls and Instant Messages IMs and the Presence state of contacts designated as Friend For more information about display icons see Quick reference on page 283 Visual Alerter Message Waiting Indicators The red LED light at the top right of the IP Deskphone lights to indicate incoming calls or when a caller leaves you voice mail The blue LED light at the top left of the IP Deskphone lights to indicate when you receive a new Instant Message or when unread Instant Messages are present in your Instant Message Inbox Table 10 on page 280 lists the visual indicator and the LED status Table 10 Visual Alerter Message Waiting Indicator Part 1 of 2 Visual indicator LED status Red LED Voice mail left by caller Steady red light until message is reviewed Incoming call IP Fast blinking red light Deskphone ringing Visual indicators Table 10 Visual Alerter Message Waiting Indicator Part 2 of 2 LED Visual indicator LED status New Instant Message Steady blue light until received message is reviewed
35. Mail and IM settings are per account The main Preferences menu includes an User Settings entry Selecting this entry prompts you to select a registered account After selecting an account a menu appears that lets you modify the settings of that account Per account call notification options The Call Settings entry in the User Settings menu provides a number of configuration options relating to how incoming calls for a particular account are treated e what kind of audio alert should be used ring tone beep nothing e whether the red LED should blink e whether the call should be added to the Incoming Calls log IM Settings IM Settings is located under User Settings Any change in settings on the primary account takes effect immediately You can also modify settings for a secondary account but they do not take effect until that account registers as the primary account Voice Mail settings Voice Mail Settings is located under User Settings You can program different voice mail addresses and IDs for each account To access the voice mail of a secondary account press the line key of the secondary account to obtain a dial prompt and then press the VMail context sensitive soft key Waiting messages are reported in two ways e The red LED is lit if any account has a waiting message e A special icon a shaded envelope is displayed on the line key of each account with a waiting message unless the account is in a call
36. Message To delete a single IM all the IMs from one contact or all the IMs in your IM Inbox complete the necessary steps in the following procedure Msgs 1 Choose one of the following ELS Press the Msgs context sensitive soft key and then select Instant Messaging from the menu 02 Press the Expand fixed key View 2 Press the View context sensitive soft Instant Messaging Delete 3 Select one of the following context sensitive soft keys Ee Press the Delete context sensitive Back soft key to clear all IMs from the IM ae Inbox Outbox ees Press the Back context sensitive soft key to return to the previous screen While on an active call While on an active call You can use the following features during an active call e Making a new call on page 151 e Placing a call On Hold on page 153 e Using 3 way calling on page 161 e Transferring a call on page 168 e Using Park Call on page 172 You can use the Action context sensitive soft key to perform the following actions with an active call 1 New Call to begin a new call while other calls are on hold 2 Release Call to release hang up the selected call 3 Transfer Call to transfer the call to another phone number or SIP address 4 Park Call to park a call on the call server or to a specific user You can access the call from any IP Deskphone and to keep your IP Deskphone lin
37. Privacy Prefs Change Back Press the Prefs context sensitive soft key select Misc Options and then Outgoing Privacy from the menu Choose one of the following Press the Change context sensitive soft key to change the Outgoing Privacy restriction to the highlighted restriction Press the Back context sensitive soft key to return to the previous menu without implementing any changes Press the Up Down navigation key to highlight one of the following None no restriction Name restricts only the name Address restricts only the address All restricts name and number Multiple Appearance Directory Number Multiple Appearance Directory Number MADN also known as Bridge Line Appearance and using Single Call Appearance SCA allows multiple IP Deskphones to appear as a single line to the caller Any of the IP Deskphone with an active MADN feature can initiate or answer a call but only one call can be active at a time However other clients that are part of the same MADN line can join the active call by going off hook Additional features You can prevent others from joining the call by using the MADN feature to make the call private To make the call private you dial a special code Vertical Service Code so that the call server knows that the call is private To dial a Vertical Service Code on an Avaya 1220 IP Deskphone you must first initiate a new call by pressing the Action
38. Radio Zealand disturbance Regulatory and safety information Table 5 EMC compliance Part 2 of 2 Jurisdiction European Community Standard EN 55022 Description Class B Emissions Information technology equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Table 6 lists Safety compliance for various jurisdictions Table 6 Safety compliance Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 30 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 General Community requirements Australia New AS NZS Safety of Information Technology Zealand 60950 1 2003 Equipment Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment Regulatory and safety information DenAn regulatory notice for Japan Z Warning Please be careful of the following while installing the equipment Please only use the
39. Remembering settings after logout For each profile up to 24 sets of per account settings are always remembered If you have configured settings for an account after the account is logged out the settings are restored when the account is logged back in as either a primary or secondary account When an account is logged in without settings saved in the profile a new set of default settings is created for it If there are already 24 sets of per account settings in the profile one setting for which the account is not currently registered is discarded and the new setting is saved Programmable keys A line key associated with a registered account cannot be used for programmable features The Program Key screen lists all the line keys All line keys associated with an account are displayed as such and selecting them displays an error message The Do Not Disturb Call Forward and Presence keys are associated to a specific user account when they are created and determine which account s status to affect For more information see User status on page 237 By default you can press a Speed Dial programmed key to initiate a call using the primary account If a line key is pressed to obtain a dialing prompt and then a speed dial key is pressed the account of the line key is used When accounts are registered on different domains you can only program and use speed dial keys with targets that are reachable on the domain of the
40. Selecting the date and time format Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select a date format Prefs 1 Press the Prefs context sensitive soft Cs key select Misc Options and then select Time Change 2 Press the Change context sensitive soft oes key Configuring the Avaya 1220 IP Deskphone 3 Press the Up Down navigation key to highlight Date Format in the menu Change mS 4 Press the Change context sensitive soft key to change the Date Format Press the Up Down navigation key to scroll and highlight either a month day MM DD or a day month DD MM format 6 Choose one of the following Select Back Press the Select context sensitive eres or soft key to save the format and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu You can select a time zone for your Avaya 1220 IP Deskphone To select a time zone Prefs Press the Prefs context sensitive soft key select Misc Options and then select Time _ Change 2 Press the Change context sensitive soft key Configuring the Avaya 1220 IP Deskphone 3 Press the Up Down navigation key to highlight Timezone in the menu Change 4 Press the Change context sensitive soft key to change the Date Format Press the Up Down navigation key to scroll
41. The password must be correctly entered to cancel the screensaver If you enable the screensaver with no password mode e Any user interaction key presses mouse movement or incoming call cancels the screensaver without requiring a user password This includes pressing the Unlock context sensitive soft key e Incoming IMs do not cancel the screensaver The programmed keys of attached Expansion Module s are cleared until the screensaver is deactivated If you have logged on to the IP Deskphone you are not logged out but the line key labels clear and are inactive until the screensaver is deactivated If you reboot the IP Deskphone when there is an active screensaver e f you have enabled autologin then the screensaver remains active after the IP Deskphone reboots and completes the login If you have not enabled autologin then the screensaver setting remains enabled but not active after you log back into the IP Deskphone manually If you enable the screensaver with a password protected mode e User interaction key presses and mouse movements do not cancel the screensaver Advanced features e An incoming call displays showing caller ID and allows you to answer the call You cannot make outgoing calls except an emergency call and cannot view IMs or the Friends list until you unlock the IP Deskphone An Unlock context sensitive soft key appears on the screen You can unlock the IP Deskphone after answering th
42. You can have multiple user accounts for example a work account and a personal account active at the same time on the same IP Deskphone You can use the following features during a call Initial login on page 224 e Logging out on page 226 e Server failover on page 227 e Upgrade impacts to user profiles on page 228 e Line keys on page 229 e Making a call on page 231 e Receiving a call on page 232 Being in a call on page 232 e Instant Messages on page 233 e Menu features on page 234 e Modifying settings on page 234 Programmable keys on page 235 e Address books on page 237 e User status on page 237 e Notifications on page 241 e Account Selection on page 242 Initial login For an initial login you must enter a user name and password and specify your login to either be permanent or to expire You can also specify which SIP domain you want to access The Domain key allows you to select a domain from the configured list but you cannot modify the domains You can change the language used at the login screen Figure 36 on page 224 shows the primary login screen Figure 36 Primary Login screen User login Login to domain com ID usert H Next abe Domain _ Lang annanann H mannanna H nananana H aaamann After you are logged in the IP Deskphone displays the Idle screen You can configure up to five prof
43. and pngbar jpg 88x31 and pngnow png 98x31 Third party terms Libpng is OSI Certified Open Source Software OSI Certified Open Source is a certification mark of the Open Source Initiative Glenn Randers Pehrson glennrp at users sourceforge net December 18 2008 END OF TERMS AND CONDITIONS Kern_random The following component is licensed under kern_random license Kern_random Copyright Theodore Ts o 1994 1995 All rights reserved Kern random License This code is derived from software contributed to Berkeley by Chris Torek Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission An
44. are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE OPEN SOURCE COMPONENTS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following component is licensed under Public Domain DateTime PUBLIC DOMAIN NOTICE Third party terms National Center for Biotechnology Information This software database is a United States Government Work under the terms of the United States Copyright Act It was written as part of the author s official duties as a United States Government employee and thus cannot be copyrighted This software database is freely available to the public for use The National Library of Medicine and the U S Government have not placed any restriction on its use or reproduction Although all reasonable efforts have been taken to ensure the accuracy and reliability of the software and data the NLM and the U
45. as Speed Dial Call Forward Do Not Disturb Send IM Presence User current user to whom the programmed feature key is associated Address SIP address for the feature key when programmed for Speed Dial Call Forward and Send IM Additional features Note 1 If you to try to view a feature key that is not programmed the IP Deskphone displays the message Program Key Not Available Key is empty Note 2 lf you try to view a feature key that is designated as a line key the IP Deskphone displays the message Program Key Not Available Key is a line key To edit a feature key 1 To select a feature key to edit do one of the following Press the Up Down navigation key to scroll through the feature keys to highlight the one you want to edit and then press the Edit context sensitive soft key Press the Feature key that you want a to edit and then press the Edit context sensitive soft key Use the dialpad to select the Feature key that you want to view i and then press the Edit context sensitive soft key The Program Key screen opens as shown in Figure 32 on page 188 Back 2 Press the Back context sensitive soft aaa key to return to the previous screen Figure 32 on page 188 shows the edit feature key screen Figure 32 Edit feature key screen To modify a feature key Modify 1 Press the Modify context sensitive soft Elsa The Select Service screen opens 2 Press
46. can choose to connect Accessing the Avaya 1220 IP Deskphone Note 1 You must enter the admin password to edit domains Note 2 Check with your system administrator before editing or changing domains To change the domain 1 Press the Domain context sensitive soft Domain key to change the current domain Note You must enter an admin password before you can edit the domain in which the Avaya 1220 IP Deskphone connects Press the Up Down navigation key to highlight the new domain you want to use N Select 3 Choose one of the following Press the Select context sensitive soft key to change the domain to the highlighted domain from the list The IP Deskphone returns to the Current Domain page and the new domain Back appears Press the Back context sensitive soft key to keep existing configurations and return to the previous menu Done 4 Press the Done context sensitive soft key to confirm the new domain and return to the User Login screen Accessing the Avaya 1220 IP Deskphone Password protection for domains This feature supports admin password protection for editing of the domain and is not required for switching domains If you log on using the administrator password you can use the editing domain option for both the Current Domain state and Domain List state After you press back on the edit page or on the password prompt the idle display appears You must enter the admin password t
47. context sensitive soft key select New Call Conference and then dial the Vertical Service Code that is provided by your system administrator or service provider Note The MADN feature is only available when you connect to a call server that supports it Your system administrator manages the MADN feature and enables the MADN feature on your Avaya 1220 IP Deskphone if required When multiple IP Deskphones are configured with a MADN SCA feature they share one single Directory Number DN that is available to the user An incoming call to this DN or to any SIP address of the users of the MADN SCA group causes all the IP Deskphones to ring Also any user of the MADN SCA group can join a call initiated from any of the IP Deskphones of that group Any user that joins a call with the MADN SCA feature can put the call on hold and prevent other users within the MADN SCA group from joining Figure 34 MADN SCA shared line not active Additional features Figure 35 MADN SCA shared line active Audio Codecs This feature allows you to specify a codec to which you can switch to during an active call You can use the Preferences menu to modify the order of preference of the codecs between calls You can select an audio codec by name during a call or while the handset is idle The Audio Codecs feature also gives you control over the audio configuration that is used for inbound and outbound calls To change the codec while on the cal
48. context sensitive soft key appears when the highlighted call is not the selected call Press the Actvate context sensitive soft key to place the current call on hold and activate the call you want to connect to This context sensitive soft key is also used to retrieve calls parked against the user Note The Actvate context sensitive soft key never appears at the same time as the Audio context sensitive soft key While on an active call more Press the more context sensitive soft key to select a new menu list of context sensitive soft keys When you press the more context sensitive soft key a different selection of context sensitive soft keys appears e Ifyou press the more context sensitive soft key once from the first menu list you access the following context sensitive soft keys Trnsfer RlsCall Park more e Ifyou press the more context sensitive soft key from the first menu list twice you access the following context sensitive soft keys Retrve Conf Prefs more e Ifyou press the more context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys Join NewCall Audio more When you press the more context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list Trnsfer Press the Trnsfer context sensitive soft key
49. decline or forward the call as you would any call You can also initiate a new call while on a conference call in the normal way and return to the conference call after you complete the call The conference call continues while you are on the other call Note f you press the Goodbye key or select Release from the Action menu while on the conference call you leave the conference call The conference call continues with the other callers While on an active call To join a call to an existing conference call 1 Press the Up Down navigation key to highlight the call you want to join to the conference Join 2 Press the Join context sensitive soft key eR to join the highlighted call to the conference Ad hoc conferencing w hen connecting to the Call Server This feature allows you to make ad hoc conference calls when you connect to the Call Server Note Your system administrator must enable ad hoc conferencing before you connect to the Call Server Press Server settings and then Domain settings to open the Domain screen Figure 24 on page 165 shows the view details of the current domain While on an active call Figure 24 Current Domain page The context sensitive soft keys available for viewing the conference details of the current domain are as follows Domains to select the domain e Edit to edit the conference details e PgDwn to move to the next screen containing conference parameters
50. display an incoming call icon An incoming call icon provides visual feedback You can answer the call by pressing the line key directly without having to select the call This automatically puts other active calls on hold Being in a call When a single call is active the screen displays the local account in use and the remote user If multiple calls are active each call appears ona single line The local account for the active call appears on the context line Each line key reflects the most active call state of its account The active call is affected by operations such as transfer or call parking One exception is the New Call action which uses the primary account by default this can be overridden by pressing another line key to initiate the call Joining calls into a specific conference always uses the conference server of the primary account Accounts which cannot access the server cannot join the server After you create a ad hoc conference you can join additional calls into the same conference You cannot create more than one ad hoc conference at atime Three way calls can join any two calls regardless of the account The service package of the account to which a call is associated determines which operations for example Call Park are available on that call After you have established a 3 way call the join functionality becomes unavailable until the 3 way call is terminated Figure 40 on page 233 shows two exampl
51. enter a SIP address or phone number where you want the call redirected use one of the following methods e Enter the SIP address or phone number by using the dialpad e Select a contact from the Address Book or Call Inbox To redirect an incoming call by using the dialpad Redrct 1 Press the Redrct context sensitive soft key to redirect an incoming call Caa The LCD screen prompts you to enter an address to which you want the call directed 2 Use the Dialpad to enter a phone number or SIP address Note Do not use the key to end dialing when you redirect a call The call returns a busy signal and does not connect Redrct 3 To redirect the call to the address you essa enter choose one of the following Press the Redrct context sensitive soft key Clear Press the Clear context sensitive soft key to clear the entry Press the Back context sensitive soft key to return to the Incoming Back Call screen without redirecting the call Receiving a call To redirect a call by using the Address Book or Call Inbox Redrct 1 2 EB e Select Back Redrct 5 Press the Redrct context sensitive soft key to redirect an incoming call To select a SIP address to redirect the call do one of the following Press the Directory fixed key to choose a SIP address from the Address Book Press the Messages fixed key to choose a SIP address from the Call Inbox Press th
52. existing configurations and return to the Preferences menu To disable alphabetic mode and set numeric mode as the default 1 Press the Prefs context sensitive soft Prefs key and then select Misc Options E Highlight Alpha Dialing and then press the Change context sensitive soft key Using your Avaya 1220 IP Deskphone 2 Choose one of the following Press the Off context sensitive soft Off Back Rane key to turn on alphanumeric dialing or Press the Back context sensitive E soft key to keep existing configurations and return to the Preferences menu Accessing the Avaya 1220 IP Deskphone Accessing the Avaya 1220 IP Deskphone You require a log on ID and a password to log on to a server with your Avaya 1220 IP Deskphone Logging on Whenever you log on to your Avaya 1220 IP Deskphone you must do the following e confirm your logon ID e enter your password e select the duration of this session Admin password protection for login prompt appears when you power up the IP Deskphone or after you log off Figure 10 on page 55 shows the User Password protection for domains Figure 10 User login screen When you log on to your Avaya 1220 IP Deskphone you must confirm your logon ID enter your password and select the duration of this Accessing the Avaya 1220 IP Deskphone session However the first time you use your Avaya 1220 IP Deskphone you need to complete some
53. key to change the current language Back Press the Back context sensitive soft key to keep existing language and return to the User Login screen Press the Up Down navigation key to highlight the new language you want to use N Select 3 Choose one of the following Press the Select context sensitive soft key to change the language to the highlighted language from the list The IP Deskphone returns to the User Login screen and uses the Back selected language Press the Back context sensitive soft key to keep the existing language and return to the User Login screen Logging on to your IP Deskphone You need to log on to your IP Deskphone when you first install and restart your IP Deskphone and anytime you log off or reboot Accessing the Avaya 1220 IP Deskphone Note 1 When you log on to the Avaya 1220 IP Deskphone for the first time the system prompts you for a location For more information see Selecting a location on page 65 Note 2 The Avaya 1220 IP Deskphone retains the previous user logon ID which appears after the ID prompt whenever the IP Deskphone reboots To logon to the Avaya 1220 IP Deskphone abc 1 Press the abc 123 context sensitive soft key to toggle between alphabetic or e numeric input 2 Use the dialpad to enter your user ID login at the prompt Note Use the left navigation key to backspace and remove a previous user ID Accessing the Avaya 1220 IP Deskphon
54. list you access the following context sensitive soft keys NewCall Park Retrve More If you press the More context sensitive soft key from the first menu list twice you access the following context sensitive soft keys Prefs lI More If you press the More context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys Conf Trnsfer Audio More list When you press the More context sensitive soft key for the first time the following context sensitive soft keys appear on the menu NewCall Press the NewCall context sensitive soft key to obtain a dial tone to place another call during an active call or to a make a conference call The NewCall context sensitive soft key behaves like the Conf context sensitive soft key Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 5 of 8 Park Press the Park context sensitive soft key to park the current call to the server or another user not available for all call servers Retrve Press the Retrve context sensitive soft key to retrieve parked calls local and server parked calls only More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys The next available menu list contains the following context
55. more information see Receiving a call on page 232 and Menu features on page 234 In all cases if you initiate the call by pressing a line key then the account associated with that particular line key takes precedence For example pressing Line Key 1 to obtain a dial prompt dialing then pressing Line Key 2 initiates the call using the account associated with Line Key 2 However there are cases where pressing a Line Key does not initiate dialing for example Address Book in Select mode While the outgoing call is ringing the selected account is displayed on screen on a From line Receiving a call When you receive an incoming call the displayed information shows which account the call is intended to reach The line key of the corresponding account displays an incoming call icon The call can be answered by e pressing the Answer context sensitive soft key e taking the handset off hook pressing the headset or handsfree key e pressing the appropriate line key of the account Note You cannot use a different account to answer the call If the IP Deskphone receives multiple calls at the same time a list Sorted by the most recent incoming call first of all active and incoming calls appears After you select a specific call in the list you can either answer the call or process the call If the calls are for different accounts then the line keys associated with the accounts receiving the incoming calls
56. personal Address Book w Ok 4 Choose one of the following Press the Ok context sensitive soft key to continue Back Press the Back context sensitive soft key to return to the previous menu Additional features Feature keys Use the Feature key option to configure the feature keys on Avaya 1220 IP Deskphone and the Expansion Module for Avaya 1220 Series IP Deskphone Programmed keys are stored in the user profile Each user can maintain a list of programmed feature keys You can designate a feature key to act as a short cut for any of the following features e Speed Dial e Call Forward e Do Not Disturb e Send IM e Presence The Avaya 1220 IP Deskphone designates the feature key on the bottom right of the four feature keys as Feature Key 1 and reserves it as the line key for the IP Deskphone Figure 29 on page 183 shows the Feature keys Figure 29 Feature keys You can program the feature keys one at a time or you can automatically program empty feature keys from your Friends list or Address Book For information about how to autoprogram feature keys see Feature key autoprogramming on page 199 Additional features Figure 30 on page 184 shows the feature key numbering for 3 Expansion Modules for Avaya 1220 Series IP Deskphone Figure 30 Feature key numbering Qanree SrGoaRrAS Feature key programming You can program feature keys To access the Program Key screen
57. phone number or SIP address Call Server This is the equipment operated by your service provider that manages the calls to and from your phone Call Subject This is a feature that you can use to send a message to the person you are contacting as they receive the call from you A Call Subject appears on the display screen if the receiving telephone has a display screen and is capable of displaying Call Subjects Category 5 Cat This is a cable and its associated connecting hardware capable of transmitting at speeds up to 100 MHz used by 10BaseT 100BaseT4 and100BaseTX Terms you should know Category 5e Cate Most Cat5 cable manufactured after 1996 also supports 1000BaseT GigE installations and is designated Cat 5e Normally Cat5e cable has four pairs of copper wire Category 6 Cat6 This is a cable and its associated connecting hardware capable of transmitting at speeds up to 200 MHz Designed specifically to support 1000BaseT GigE this cable is also compatible with 10BaseT 100BaseT4 and 100BaseTX installations Normally this cable normally has four pairs of copper wire Date Time display The Avaya 1220 IP Deskphone shows the current date and time when the telephone is in an idle state Directory Number DN This is a telephone number you enter to initiate a call for example 555 555 5555 Domain This is the Internet Protocol address to which the IP Deskphone connects when you logon
58. precedence it is logged in and the feature key acts as a Line key If the account is logged out manually the programmed feature key becomes available Secondary account logout You can log out of a secondary account by selecting the secondary account in the Logout Select User screen This causes the secondary account to be removed from the autologin list If you restart the IP Deskphone the secondary account is not logged back in Server failover If the connection to your account proxy is lost then the IP Deskphone notifies your account and periodically attempts to reconnect Some features remain accessible for other accounts for example incoming calls but other features are not available until connection is re established or you cancel the reconnection Cancelling the call has the same effect as logging out If you are the primary account the IP Deskphone returns to the initial login screen If you are logged in on a secondary account that secondary account is removed from the list of secondary accounts that are logged in on automatic login If more than one account loses connection the IP Deskphone attempts to reconnect to account in sequence The first account to lose connection retries until it re registers or you cancel the attempt after which a reconnect attempt begins for the next account Canceling the reconnection attempt of the primary account immediately abandons attempts for all other accounts logs out secondar
59. secondary account It is possible to program and use speed dial keys with targets that are only reachable on the domain of a secondary account The Speed Dial keys always uses the primary account to determine the presence state of the target Instant Message keys always use the primary account because IM support is disabled for secondary accounts Inbox outbox IM log There is a single inbox a single outbox and a single instant message log for each profile The detailed view of the call log entry indicates the local account associated to each entry that is the source of outgoing calls and the target of received calls Figure 41 on page 236 shows the Inbox in call details view Figure 41 Inbox call details view From Remote User B remote 1 domain com i 01 14 08 01 20 PM To usert domain com Call logs and IM logs provide many ways of initiating a call to the address identified by the selected entry such as lifting the handset In most cases the primary account is used However if you press a line key to initiate the call the call uses the account associated with the line key If call logs and IM logs are invoked in selection mode you cannot initiate a call directly In this case the Select context sensitive soft key populates a dial prompt or other input field with the selected target The operation already in progress determines which account to use For example if you press the line key to obtain a dial prompt
60. sensitive soft key to select a search method and then return to the previous menu The Address Book Using the Search feature in the Address Book To search for a contact while accessing your personal Address Book use the dialpad to enter the search information For example e Index Search to search for a contact by using the Index Search method enter the index number When entering an index number larger than 9 you must enter the next digit quickly to move to that item on the list For example if the address you need is item 28 on the list you must enter the digit 8 quickly after entering the digit 2 e 1st Character Search to search for a contact whose name begins with the letter d using the dialpad press the d 3 key on the dialpad The first entry in the Address Book that begins with the letter d appears e Name Search to search for a specific name in your personal Address Book enter the name by using the dialpad Using the Search feature You can search for a contact that is in your Avaya 1220 IP Deskphone Address Book Local Search or for a contact in a directory that is stored on the call server Global Search You can save a contact name and SIP address found on the call server to your personal Address Book stored in your Avaya 1220 IP Deskphone Using Local Search You can search for a contact that is stored in your Address Book To search for a contact stored in your Address Book 1 Press the Se
61. sensitive soft keys Prefs More the menu list When you press the More context sensitive soft key for the second time the following context sensitive soft keys appear on Prefs Press the Prefs context sensitive soft key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 6 of 8 Prefs 2 Audio use to adjust tones and volume setting bee 3 Feature Options use to configure the following Feature keys Call Decline Reasons Call Ignore Action Call Subjects Call Fwd Notification Answer Mode Settings appear when the Auto Answer Mode is enabled on the IP Deskphone 4 Language use to change the interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Ends Dialing Hold Mode Private Time Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 7 of 8 6 Network use to access the following Prefs Server Settings Device Settings Diagnostics Disable screensaver Licensing Lock 7 User Settings use to modify the following Call Settings IM Settings Voice Mail Setti
62. support SIP Software Release 4 0 September 2010 Standard 01 02 This document is up issued to add the Third Party Terms content August 2010 Standard 01 01 This document is a new document and is issued to support SIP Software Release 3 2 Revision history Contents WelCOMG zaarra nannan oie ee eile 13 Basic features 2 0 00 eee 13 IP Deskphone controls 0 00 e eee eee 14 IP Deskphone display isi setae dsnev esas idewese ewes 19 Cleaning the Avaya 1220 IP Deskphone LCD display screen 0 000 eee eee eee 19 Context sensitive soft keys 0 000 e eee eee eee 19 Idle display screen after dial pad input 26 In call context sensitive soft keys 0 0 27 Navigation Keys 0 cece ae 35 Available Avaya 1220 IP Deskphone call features 37 Security features 2 6 ees 38 Secure connection 0 0c e eee eee 38 Regulatory and safety information 40 DenAn regulatory notice for Japan 2 42 Using your Avaya 1220 IP Deskphone 43 Getting started wi aie ceed ane Sve ee wed eee bak 43 Before you begin 2 0 eee ees 44 Connecting the components 20000e ee eee 44 Attaching the foot stand optional 0 45 Connecting the handset 000 ccc ene 46 Connecting the headset optional 46 Connecting AC power optional
63. the Call context sensitive soft key to place a call to the selected address using the primary login of Prev the IP Deskphone Press the Prev context sensitive soft key to select and display he details of the previous entry in the call log Next Press the Next context sensitive soft key to select and display the details of the next entry in the call log Back Press the Back context sensitive soft key to leave the detail view and return to the main inbox screen Managing missed calls When you do not answer incoming calls the number of new calls appears on the Avaya 1220 IP Deskphone LCD screen For example if you miss three calls the following message appears 3 new calls Note When you view a missed call in your Call Inbox the new call message no longer appears on the LCD screen The new calls are stored as missed calls Call Inbox To view missed calls Msgs 1 Press the Msg Inbox fixed keyand press the Missed context sensitive soft key 2 Press the Up Down navigation key to highlight a call from the list of missed calls 3 Press the Right context sensitive soft key to view the details of the missed call Note You manage the missed call the same as any call that is in your Call Inbox For more information see Viewing the details of a call in the Call Inbox on page 133 and Initiating a call from the Call Inbox on page 137 All 4 To view all the calls in the Call Inbox
64. the previous menu Additional features Configuring a Prese Ok Las 2 Press the Ok context sensitive soft key to return to the Services menu nce state You configure a presence state to enable other users to see information about your availability You can select from a list of pre made messages or create a new message to disp To configure a Presence state Presnce Change Back w lay for your presence state Press the Presnce context sensitive soft key press the More context sensitive soft until Presnce appears Choose one of the following Press the Change context sensitive soft key to change your current presence state Press the Back context sensitive soft key to return to the Services menu Press the Up Down navigation key to highlight either Connected Unavailable Additional features Select 4 Choose one of the following Sez Press the Select context sensitive soft key to continue to the next Back screen Eza Press the Back context sensitive soft key to return to the previous step You can choose a more detailed message for other users to see or you can select None if you do not want to provide additional information 5 Ifyou chose Connected in step 2 press the Up Down navigation key to highlight one of the following details None Away Outto Lunch Be Right Back If you chose Unavailable in step
65. to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you Third party terms have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work b
66. to modify the age following Call Settings IM Settings Voice Mail Settings Change Location Table 1 Menu items accessed through context sensitive soft keys Part 7 of 7 More Press the More context sensitive soft key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Redial abc Msgs More Idle display screen after dial pad input After you enter information using the dial pad there is no dial tone or preceding line selection the context sensitive soft keys displayed on the idle screen appear as shown in Table 7 on page 50 Figure 4 Idle display screen after dial pad input Table 2 on page 27 lists the context sensitive soft keys that you can use to access menu items after dial pad input Table 2 Menu items accessed after dial pad input through context sensitive soft keys Send Press the Send context sensitive soft key to dial out the user input using the primary login of the IP Deskphone User input is run against the dialing plan abc or 123 Press the abc or 123 context sensitive soft key to toggle between alpha and numeric input mode Subject Press the Subject context sensitive soft key to set a subject line to your outgoing call before pressing the Send context sensitive soft key Exit Press the Exit
67. use the default duration Permanent you remain logged on to the IP Deskphone until you log off To configure the login duration 1 Choose one of the following Next Press the Next context sensitive soft key to set the logon duration to S Permanent A login confirmation screen appears Timed Press the Timed context sensitive soft key to open a screen to seta maximum time to remain logged in Note f you press the Timed context sensitive soft key you must then set the duration of the login Period 2 Press the Period context sensitive soft key to toggle the logon duration entries between hours or days 3 Do one of the following Use the dialpad to enter the number of hours or days you want to remain logged on and press the Next context sensitive soft key Next Accessing the Avaya 1220 IP Deskphone Back Press the Back context sensitive soft key to return to the permanent logon screen Cancel Press the Cancel context sensitive soft key to return to the first logon Logging on multiple user accounts The Avaya 1220 IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be active on the IP Deskphone at the same time For more information about logging on multiple users see Multiuser on page 223 Timed logoff When you determine a logon time other than permanent the Avaya 1220 IP Deskphone reminds you of your expiry time Timed logoff while th
68. using the Bulk context sensitive soft key Bulk iia 1 Choose one of the following Press the Bulk context sensitive soft key Back Press the Back context sensitive Seer soft key to return to the previous step Additional features Select All Yes Z Press the Up Down navigation key to highlight 2 Feature key removal and press the Select context sensitive soft The Program Key screen opens listing all the feature keys Press the All context sensitive soft key to remove all the programmed feature keys Choose one of the following Press the Yes context sensitive soft key to confirm the removal of all the feature keys Press the No context sensitive soft key to return to the previous screen without removing the feature keys To select a single feature key to remove do one of the following Press the Up Down navigation key to scroll through the feature keys to highlight one and press the Remove context sensitive soft key Additional features Press the Feature key that you want to remove and then press the Remove context sensitive soft key Use the dialpad to select the Feature key that you want to view and then press the Remove context sensitive soft key or Press the Back context sensitive soft key to return to the previous menu Creating a feature key using the Copy key You can create a feature key for Speed Di
69. 2 press the Up Down navigation key to highlight one of the following details None Busy On vacation Offline Note You can create your own Presence messages to appear on screen which become available when you program a feature key as a shortcut Additional features Select Add Back OK 6 Choose one of the following Press the Select context sensitive soft key to select the Presence detail and move to the confirmation screen Press the Add context sensitive soft key to enter a custom note For more information see Adding a new Presence state message on page 213 Press the Back context sensitive soft key to return to the previous step 7 Press the OK context sensitive soft key to confirm the Presence state selection Adding a new Presence state message You can add a new Presence state message To add a new Presence state message Presnce Change 1 Press the Presnce context sensitive soft key press the More context sensitive soft key until Presnce appears 2 Press the Change context sensitive soft key 3 Select Connected or Unavailable from the menu Additional features 4 Press the Add context sensitive soft Add key abc 5 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Presence state message HE 6 Use the Dialpad to enter a new Ok 7 Choose one of the follo
70. 2 The Transfer to Voice Mail feature during a conference call is dependent on the call server and cannot be allowed If the secure digits feature is enabled and you connect to Voice Mail during an active call the screen displays the last pressed key only and the remaining digits appear as You can press Hide or Unhide to hide or display the pressed keys Note The Transfer to Voice Mail feature is available only when configured by your system administrator While on an active call Using the Park Call feature You can use the Park Call feature to temporarily park a call to the call server or to a specific user You or another user can retrieve the parked call from another IP Deskphone Using Park Call does not tie up a line since it is held on the call server Note 1 The Park Call feature is not available for all call servers Contact your system administrator or service provider to determine if this feature is available to you Note 2 The behavior of the Park Call feature varies depending on the call server This can affect the information appearing on the IP Deskphone Note 3 When you park a call to the server the server returns a retrieval code You must enter the code to retrieve the call from park Using Park Call The Avaya 1220 IP Deskphone prompts you with Press Park for server or User to park to a user To park a call to the server during a call Action 1 Press the Action context sensitive soft
71. 9 Instant Messaging 0 cece eee eee ee eee 140 Configuring Instant Messaging 0 0005 140 Configuring IM automatic pop up 140 Configuring Instant Messaging pop ups 141 Configuring IM audible alert 00 4 142 Composing an Instant Message 0 00005 143 Instant Message Inbox Outbox 0 000 c eee eee 144 Accessing Instant Messages 00000 145 Viewing the content of an Instant Message 147 Replying to an Instant Message 147 Initiating a call from an Instant Message 148 Deleting an Instant Message 4 149 While on an active Call 0 cece eee 151 Making a new call 0 0 e eee eee 151 Initiating a call using the active call context sensitive soft key MCT see Ae etaah eek a S a E v Geet ne age nats Lees 152 Call Waiting 0 0 cee ee 152 Placing a call On Hold 0000 cece eae 153 Multiple calls On Hold 00 0000 eee 154 Using 3 way calling saaa 0 cee ee 161 Setting up a conference call 00 00000 eee 163 Ad hoc conferencing when connecting to the Call Server 164 Edit Domain page 1 6 6 eee ee 166 Transferring acall 0 2 eee ee 168 Using the Park Call feature 2 2 20 00 e eee 172 Using Park Call nanana 0 00 00 cece eee eee 172 Retrieving a Parked Call 0000
72. AVAYA Avaya 1220 IP Deskphone with SIP Software User Guide Avaya Communication Server 1000 Document Status Standard Document Version 02 01 Part Code NN43170 101 Date October 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information des
73. Back Press the Up Down navigation key to highlight the user profile you want to delete Choose one of the following Press the Delete context sensitive soft key to delete the highlighted user profile from the list Press the Back context sensitive soft key to return to the previous menu Log off or restart the IP Deskphone to complete the process Press the Up Down navigation key to highlight the sound file you want to delete Choose one of the following Press the Delete context sensitive soft key to delete the highlighted sound file from the list Press the Back context sensitive soft key to return to the previous menu Advanced features To delete a language file 1 Press the Up Down navigation key to highlight the language file you want to delete 2 Choose one of the following Delete Press the Delete context sensitive soft key to delete the highlighted language file from the list Press the Back context sensitive Back soft key to return to the previous menu To delete a log file Press the Up Down navigation key to highlight the log file you want to delete 2 Choose one of the following Delete Press the Delete context sensitive soft key to delete the highlighted language file from the list Press the Back context sensitive Back soft key to return to the previous menu Advanced features To delete the system file without de
74. Connecting cables power cord AC adaptors shipped with the equipment or specified by Nortel to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury ss ANMGERSIIO BARRACK D A FOILI EEan RT FJIL RRA K ACTF FSREOMARIA HT NRCan THEFT BA RERISHERECRRCES BHR HERUAORMASCRRIIGSERM OMEF RB KROMBLEGSACEMHVET MMen CHVET ARORRI KSHOMBIIISHALELYCCHESLY LRP REPRE POC CCVABRCEASBRMORALEGSCEAHVET Using your Avaya 1220 IP Deskphone Using your Avaya 1220 IP Deskphone After you familiarize yourself with the Avaya 1220 IP Deskphone features you can start to use the IP Deskphone Getting started This section provides information about how to use the Avaya 1220 IP Deskphone Carefully read each section before you operate the new Avaya 1220 IP Deskphone The following sections describe details about the Avaya 1220 IP Deskphone Before you begin on page 44 Connecting the components on page 44 Entering text on page 48 Accessing the Avaya 1220 IP Deskphone on page 55 Configuring the Avaya 1220 IP Deskphone on page 72 Using your Avaya 1220 IP Deskphone Before you begin CAUTION Damage to Equipment Consult your system administrator to en
75. Deskphone You can adjust a few settings of the Avaya 1220 IP Deskphone to conform to the environment where you want to use the phone These settings are saved to your User Profile This chapter describes some of the settings that you can customize on your Avaya 1220 IP Deskphone e Adjusting the display screen contrast on page 72 e Creating the idle screen text display on page 73 Setting up the Backlight screensaver on page 74 e Adjusting the volume on page 77 e Selecting a language on page 82 e Selecting the date and time format on page 83 Adjusting the display screen contrast Note Adjusting the display screen contrast of the IP Deskphone also adjusts the Expansion Module contrast if you have an Expansion Module connected to your Avaya 1220 IP Deskphone To adjust the display screen conirast Prefs 1 Press the Prefs context sensitive soft E EA key select Display Display Settings and then select Contrast 2 Press the Left Right navigation key to increase or decrease the display contrast level Configuring the Avaya 1220 IP Deskphone 3 Choose one of the following Press the Apply context sensitive soft key to save the changes and return to the Display menu ea Press the Cancel context sensitive soft key to keep the existing configurations and return to the Display menu Apply Cancel or Creating the idle screen text display You can create a text to dis
76. Diagnostic tool to monitor the audio quality NewCall Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the Conf Context sensitive soft key Quick reference Park the current call to the server or another user not available for all call servers Retrieve parked calls local and server parked calls only See Idle phone display on page 287 Select a new menu list e When you press More a different selection of Context sensitive soft keys appears Press once to switch to NewCall Park Retrve Press twice to switch to Prefs Press three time to switch back to the main menu list Conf Trnsfer Audio Display screen icons The table below provides a list of the following display screen icons e Call state Icons to indicate the Call state of your phone Instant Messaging lIcons displayed when you view your instant message log The icon appears beside each IM to indicate the status Inbox lIcons to indicate the status of each incoming calls in your Inbox Presence lIcons to indicate the presence state of those address book entries you designate as Friend Call state icon On hook On the phone Ea On hold mn Quick reference Call Forward A Do Not Disturb OR Outgoing call Incoming call ringing Incoming Call Answer
77. FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Third party terms Terms to Your New Programs If you develop a new program and you want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and an idea o
78. Forwarding features also affect the appropriate line key icon of the account Making a call You can place a call using any of the registered user accounts The selected user account determines which proxy is used which domain name is used for the call target if none was specified who the target sees is calling and what service package dependent features are available The ways to initiate an outgoing call fall into two categories e always using the primary users account using a different explicitly selected account The usual way to select an alternate account is to press the line key of that account to obtain a dialing prompt If you initiate dialing by pressing digits from the Idle screen the primary account is used after you lift the handset press the headset key or press the handsfree key The same applies if you initiate a call from the inbox or Instant Messages screen Similarly the primary account is used when a dial prompt is first obtained after you lift the handset press the handset key or press the headset key and the call is initiated by pressing digits from the Idle screen or by pressing the Send context sensitive soft key If you initiate a call by pressing a line key the user account associated with that line key is used when the call is initiated If you initiate a call from the Address Book or Friends list the account that is selected to display the list is the same account that establishes the call For
79. ITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux
80. New Instant Message received when other unread Instant Messages are in the Inbox Single flash and returns to steady blue light Steady blue light until the Instant Message is reviewed or you press the Exit context sensitive soft key Instant Message pop up appears and a new Instant Message received Visual indicators Quick reference Quick reference This section provides a quick reference guide for the IP Deskphone See the following sections for more information e Fixed keys on page 283 e Commonly used functions on page 285 e Context sensitive soft keys on page 287 e Display screen icons on page 291 Fixed keys The Avaya 1220 IP Deskphone is available with either icon fixed keys or English text fixed keys Short cut and navigation function keys Copy Copy information from the Address Book Inbox and IM log and to Feature keys and Address Book entries Services rR Access Search Login Logout Check For E Updates Reset Phone File Manager Logging System and Phone Information Press twice quickly to access the Network menu Quit Quit or exit from a menu Inbox Access your inbox to view all calls or missed calls and to return a call Quick reference Directory Access your address book to view add or edit entries including your designated friends You can also send Instant Messages IMs or initiate a call
81. OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Revision history Revision history October 2010 Standard 02 01 This document is up issued to
82. P Deskphone using one of the following e Making a call using off hook dialing on page 88 e Making a call using on hook dialing on page 90 You can also initiate a call while using one of the following features e The Address Book on page 111 e Call Inbox on page 129 Instant Messaging on page 140 When an outgoing call fails to connect to the destination one of the following messages appears e Declined Temporarily unavailable e Declined Cannot find user e Declined User has declined call e Declined lt user supplied reason gt for example In a meeting Making a call Making a call using off hook dialing To make a call using off hook dialing 1 Make a call by using one of the following off hook dialing methods Press the Line feature key Lift the handset Press the Headset fixed key Press the Handsfree fixed key The IP Deskphone produces a dial tone 3 gt 2 You can make a call using one of the following methods 2 R Enter the phone number or SIP address by using the dialpad Note The abc 123 context sensitive soft key toggles between alphabetic and numeric input D Baan I Q Making a call Redial VMail Alex L Send Press the Redial context sensitive soft key to dial the last dialed number Note The Redial context sensitive soft key only appears if a number or address was previously entered
83. S Government do not and cannot warrant the performance or results that may be obtained by using this software or data The NLM and the U S Government disclaim all warranties express or implied including warranties of performance merchantability or fitness for any particular purpose Please cite the author in any work or product based on this material Authors Anton Butanayev Denis Vakatov Vladimir Ivanov END OF TERMS AND CONDITIONS GNU The following component is licensed under the GNU General Public V2 license libstdc Copyright C 1989 1997 1998 1999 Free Software Foundation Inc GNU General Public V2 License GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not Third party terms allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library
84. Sa 28 J Press the Expand fixed key Instant Messaging 2 Press the Up Down navigation key to highlight an IM from the list of Instant Messages in your IM Inbox Outbox Note When you want to view only IMs from a specific contact press the User User context sensitive soft key to filter all IMs based on the IM that you highlight The LCD screen shows the list of all IMs from that contact View 3 Choose one of the following Press the View context sensitive soft key to view the details of the sender followed by the message content For more information see Viewing the content of an Instant New IM Message on page 147 Press the New IM context sensitive soft key to compose a new IM For more information see Composing Back an Instant Message on page 143 Press the Back context sensitive soft key to return to the idle screen Instant Messaging Viewing the content of an Instant Message When you view the content of an Instant Message you can do the following e Reply to the Instant Message See Replying to an Instant Message on page 147 e Initiate a Call to the contact See Initiating a call from an Instant Message on page 148 e Delete the Instant Message See Deleting an Instant Message on page 149 Replying to an Instant Message You can reply to an Instant Message To reply to an Instant Message Reply 1 Press the Reply context sensitive soft key
85. a iiig ceeded awd eaten eae alae 301 Kern_random 000s 304 Wechar functions 000 ccc eee eee 305 LID PEG 3 4442 eek cath bbeawhardea penne dean aed 306 TREX painaa i Rha ds Gece Se Peet ae ANA 307 Terms you should know 00000 se ee eee eeee 309 Welcome Your Avaya 1220 IP Deskphone brings voice and data to your desktop The Avaya 1220 IP Deskphone connects directly to a Local Area Network LAN through an Ethernet connection The SIP Avaya 1220 IP Deskphone communicates using Session Initiated Protocol SIP after the software is upgraded to a SIP enabled version Basic features The Avaya 1220 IP Deskphone phone includes the following features 5 lines with 25 character display capability 4line keys self labeled e four context sensitive soft keys self labeled e six specialized feature keys e six fixed call processing keys three with LED status F Mute Handsfree Goodbye Applications Headset Hold e volume up down key to separately adjust the ringer speaker headset and handset s volume e four way navigation cluster plus Enter key e wall mountable e LCD display screen e high quality speakerphone e hearing aid compatibility e handset jack e headset jack e 10 10 Ethernet ports one Ethernet port for LAN connection one Ethernet port for optional PC connection e Power over Ethernet PoE through the LAN port or power through a supported AC
86. ack soft key To return to the previous screen press the Back context sensitive soft key While on an active call The Avaya 1220 IP Deskphone prompts you with the following question Consult with party 6 Select one of the following context sensitive soft keys Yes a Press the Yes context sensitive soft key to consult with the contact to which you are transferring the call before completing the transfer No E Press the No context sensitive soft key to transfer the call without consulting the contact to whom you want to transfer the call Back Press the Back context sensitive soft key to return to the previous screen To transfer a call to Voice Mail 1 Press the Trnsfer context sensitive soft key while on a call to access the Transfer menu Transfer 2 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input abc 3 Enter the Voice Mail ID extension or external number by using the dialpad While on an active call toVMt Eas 4 Choose one of the following Press the toVM context sensitive soft key to connect the calling party to Voice Mail ces To return to the previous screen press the Back context sensitive soft key Backt Note 1 The Transfer to Voice Mail feature is not available for all call servers Contact your system administrator or service provider to determine if this feature is available to you Note
87. adapter e Accessory Expansion Module AEM port to connect the expansion module IP Deskphone controls The following figure shows the Avaya 1220 IP Deskphone Figure 1 Avaya 1220 IP Deskphone Message Waiting Incoming Cali Indicator Line Speed Dial keys Display Screen Context Sensitive Soft keys self labeled Emer key Copy key Inbox key Services key Redial key Quit key Directory hey Navigation keys Goodbye key Volume Control keys Applications key Headset key Hold key Mute key Oalpad Handstree key This section describes the controls on your Avaya 1220 IP Deskphone Your Avaya 1220 IP Deskphone can have fixed keys with icons or with labels This document presents both versions of the fixed key Copy S When a message is waiting the red Message Waiting Incoming Call indicator LED at the top center of the IP Deskphone flashes Also if configured this indicator glows when the ringer sounds Line keys or speed dial keys are located on either side of the display area and are labeled on the LCD display You can program these keys as either line or speed dial keys for one touch dialing These keys select which line is in use when the IP Deskphone is active and also act as status monitoring keys when a number is set as a speed dial Note There are four line keys in the Avaya 1220 IP Deskphone Context sensitive soft keys are located below the display area The LCD
88. address and press the Send IM context sensitive soft key Instant Messaging abc ES Next Back EEJ Send Back Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input Use the dialpad to enter the address of the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Use the dialpad to enter the content of the message Choose one of the following Press the Send context sensitive soft key to send the IM to the contact Press the Back context sensitive soft key to return to the previous menu without sending the new IM Instant Message Inbox Outbox The IM Inbox contains a list of all incoming and outgoing Instant Messages You can filter the IM list to track a series of correspondence to Instant Messaging a contact The lit blue LED indicates the arrival of a new IM An icon indicates the status of the IMs in your Instant Message Inbox Outbox as follows Unread E3 Read ay Replied to py Sent No icon Accessing Instant Messages You can access and view the contents of the Instant Message Inbox Outbox To access and view the contents of the Instant Message Inbox Outbox Msgs Glas 1 Choose one of the following Press the Msgs context sensitive soft key and then select Instant Messaging from the menu
89. adjustment e Idle Screen display text e Display Contrast and Backlight Screen Saver settings e Voice Mail settings number and mailbox ID User location from a server provided list Time Date and Zone format settings e Call Subjects e Call Decline reasons e Instant Messaging settings and Instant Message Inbox Outbox e Default dialing alpha numeric e Call Ignore action local network e Search method Name First character Index e User Presence selection e Dialing pattern default alpha numeric e Address Book entries e Call Inbox entries Accessing the Avaya 1220 IP Deskphone e Programmable keys configuration e Ends dialing configuration Overwriting your personal Address Book When an address book exists on a call server such as an address book for a specific company you can update your personal Address Book with an address book from the call server The system administrator configures the system to enable this feature If a new address book is available on the call server the Avaya 1220 IP Deskphone prompts you to download the latest address book Confirmation logon screen When you complete the logon process the logon confirmation screen appears as shown in Figure 11 on page 68 Press the OK context sensitive soft key to complete the logon process If the login is unsuccessful a login error message Failed to login user Authentication required appears Press the OK context sensitive soft
90. al Call Forward Send IM by pressing the Copy fixed key when you are viewing any of the following e a highlighted entry in the Address Book list e a highlighted entry in the Call Inbox To designate a feature key by using the Copy key Copy 1 Open your Address Book or Call Inbox Ya a Highlight the entry you want to use for the feature key and press the Copy key 2 Press the Up Down navigation key to highlight Speed Dial Call Forward or Send IM from the list Note Presense and Do Not Disturb are not programmable by using the Copy key Additional features Select Set Next Press the Select context sensitive soft key Choose one of the following Press the the Up Down navigation key to highlight the feature key to which to copy the information to and press Set Press the Feature key that you want to use for the service selected Use the dialpad to enter the label for the feature key Press the Next context sensitive soft key continue Continue to input information based on the selected service To program a Speed Dial feature key on page 190 To program a Call Forward feature key on page 192 J To program a Send IM feature key on page 194 To program a Presence feature key on page 195 Additional features Back or ES Press the Back context sensitive soft key to return to the previous menu Using Call Forw
91. all programmed feature keys by using the Bulk context sensitive soft key on page 201 Additional features To remove a feature key using the Edit context sensitive soft key 1 To select a feature key to remove do one of the following Press the Up Down navigation key to scroll through the feature keys to highlight one to remove and press the Edit context sensitive soft key Press the feature key that you want Edit to remove and then press the Edit context sensitive soft key The Program Key screen opens as shown in Figure 32 on page 188 Back 2 Press the Back context sensitive soft Sa key to return to the previous screen Remove 3 Press the Remove context sensitive The IP Deskphone displays Confirm Remove key Additional features 4 Choose one of the following Yes DEE Press the Yes context sensitive soft key to confirm the removal of the feature key No Press the No context sensitive soft Sez key to return to the previous screen without removing the feature key Feature key autoprogramming The feature key autoprogramming provides the user with the ability to cause the IP Deskphone to detect all unused programmable keys and to automatically fill them as Speed Dial keys Send IM keys or Call Forwarding keys using the user Friends list or the user Address Book The feature key autoprogramming also provides the user with the ability to remove all progr
92. alphabetic or numeric input Use the dialpad to enter your password oO Ok 6 Choose one of the following Press the Ok context sensitive soft key Back a Press the Back context sensitive soft key to return to the previous menu Advanced features The IP Deskphone prompts you with Switch to alternate proxy server Yes SE 7 Choose one of the following Press the Yes context sensitive soft No key to proceed Press the No context sensitive soft key to return to the System menu The Avaya 1220 IP Deskphone logs you out from the current domain and returns you to Domain the User Login screen S 8 Press the Domain context sensitive soft key 9 Choose one of the following Domains Done Press the Domains context sensitive soft key to change the Eig or Ec current domain Press the Done context sensitive soft key to keep the existing configurations and return to the User Login screen 10 Press the Up Down navigation key to highlight the new domain you want to use Advanced features Select 11 Choose one of the following Press the Select context sensitive soft key to change the domain to the highlighted domain from the list The IP Deskphone returns to the Current Domain display screen and the new domain appears Back Press the Back context sensitive Sz soft key to keep the existing configurations and return to the Display menu
93. ammed feature keys from the IP Deskphone Autoprogramming does not overwrite feature keys already programmed and when the IP Deskphone detects if a feature key is already configured with Speed Dial Send IM or Call Forward for contact it does not create a new instance Note The autoprogramming feature options are dependent on your service provider and IP Deskphone configuration If you attempt to use the autoprogram feature Bulk context sensitive soft key for a feature that is not available to you the IP Deskphone displays the message This feature is disabled Contact your provider Additional features To autoprogram feature keys Prefs 1 Press the Prefs context sensitive soft key select Feature Options and select Feature Keys from the menu The Program Key screen opens as shown in Figure 29 on page 183 Bulk Choose one of the following ie Press the Bulk context sensitive soft key Back Press the Back context sensitive soft key to return to the previous step 3 Select Feature Key creation Press the Up Down navigation key to highlight one of the following services that you want to autoprogram 1 Speed Dial Select 2 Send IM 3 Call Forward A Select Choose one of the following Sz Press the Select context sensitive soft key to autoprogram the feature Back keys with the selected service Press the Back context sensitive soft key to return to the previous step
94. and select Park Call from the menu Park 2 Press the Park context sensitive soft key Eas to park the call to the server To park a call to a specific user 1 Press the User context sensitive soft key to park the call to a User User While on an active call abc 2 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the Dialpad to enter the user name to whom you are parking the call w Park 4 You can do one of the following Press the Park context sensitive soft key to park the call to the user and return to the previous menu Clear Press the Clear context sensitive soft key to erase the input field Back Press the Back context sensitive soft key to return to the previous screen Retrieving a Parked Call You must have the retrieval code to retrieve a parked call from the server You can retrieve a parked call while the IP Deskphone is in the idle state or while on a call To retrieve a parked call from the server Serves 1 Press the Serves context sensitive soft key and select Retrieve Parked Call from the menu While on an active call ect l Use the Dialpad to enter the retrieval code of the parked call 3 You can do one of the following Retrve Press the Retrve context sensitive soft key to retrieve the parked call Clear Press the Clear context sensitive soft key to erase the input field Back a
95. ard Use the Call Forward feature to direct incoming calls to an alternate destination You can continue to make calls from the IP Deskphone but all incoming calls are redirected to the new destination When you forward a call to another IP Deskphone the IP Deskphone receives the call displays the name and SIP address if present of the caller the name and SIP address if present of the original called party and any subject message included with the call This ensures that the user who receives the forwarded call knows that the call is forwarded from you who the call is from and any subject message that is included Note Not all service providers display forwarded calls as described Contact your system administrator or service provider for more information about Call Forward Figure 33 on page 206 shows the incoming call display for an incoming call Figure 33 Incoming call display for a forwarded call Additional features When the address or subject line is long you can scroll by using the left and right navigation keys Table 9 on page 207 describes the Privacy setting and the display for a forwarded call on the IP Deskphone Table 9 Privacy setting and IP Deskphone display for Call Forward Privacy setting IP Deskphone display None From Robert robert companyb com To Alice alice companya com Subject Calling to discuss budget All From Anonymous To Alice alice companya com Subject Calling t
96. ased on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under a
97. ay not appear depending on configuration Disabling the Screensaver displays a message confirming your selection Figure 48 on page 261 displays the screensaver disable message screen Advanced features Figure 48 Screensaver disabled message User ail Screensaver Screersaver is now disabled Enabling the screensaver in no password mode displays a message confirming your selection Figure 49 on page 261 displays the screensaver enable message screen Figure 49 Screensaver enabled message C vom User C2 Screersaver Screensaver i row enabled DATKI GRAAL ERR RR Note f the device configuration does not allow the use of a password free screensaver this menu option is unavailable to you Enabling the screensaver in password protected mode prompts you to enter the password before logging in The screen lets you launch the user defined password definition screen if it is enabled in the configuration The text on screen displays Enter user password to activate screensaver followed by a user input prompt Advanced features Figure 50 on page 262 displays the screensaver password screen Figure 50 Screensaver password screen a Boat Coe User i Screensaver Enter user password to activate screensaver mka Ok abc Set Back Gsi Cirih Gissi Ciiis The options which are available for the Enable with password mode are as follows e Ok Screensaver enabled me
98. aya 1220 IP Deskphone Configuring Menu auto back out You can use the Menu Auto back out feature to configure the time interval required for the IP Deskphone to go back to the idle screen when the IP Deskphone is left inactive To configure Menu Auto back out Prefs 1 Press the Prefs context sensitive soft key choose Display and then Menu LSS Auto back out 2 Choose one of the following Back Press the Select context sensitive Select ca soft key or Press the Back context sensitive soft key to return to the previous menu Configuring the Avaya 1220 IP Deskphone 3 Press the Up Down navigation key to scroll through the screen and choose the required time interval Choose one of the following values Never 10min 5min 2min 1min 30sec 15sec Note The Never option turns off Menu Auto back out 4 Choose one of the following Select Back Press the Select context sensitive soft key to configure the Auto back out time to the selected highlighted value and return to the Display menu Press the Back context sensitive E soft key to dismiss the Auto back out time menu and return to the Display menu or Note When you enter the Auto back out menu the current configuration for the Menu Auto back out time is pre selected highlighted on the list When you press the Select context sensitive soft key the time interval is flagged to commit to th
99. based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used
100. book of the primary account are not reflected in the local address book The Friends view always accesses and modifies the address book of the primary account local or network based There is no selection mode for the Friends view You can only monitor and view the presence information of Friends of the primary account in Friends view User status This section describes the features associated with the User status Do Not Disturb Selecting the Do Not Disturb command from the Services menu prompts you to specify which account should be placed in DND mode The option all allows you to place all accounts in DND mode Selecting an option requests you to confirm the operation before proceeding The option all is highlighted by default Activating DND for a specific account automatically causes calls to that account to be rejected with a busy indication however calls to other accounts can be received When DND mode is active for an account the line key of the particular account periodically displays a DND indicator on its label The following scenarios apply to DND e If you select a single account and the account is already in DND mode then you are asked if you want to disable DND rather than asked if you want to enable DND e Ifyou select a single account and the account has Call Forwarding active then an error message appears indicating that DND cannot be activated e Ifyou select the option all and if at least one account
101. can access when you want to decline an incoming call Also you can edit and delete Call Decline Reasons from the list of Call Decline Reasons you create To create a Call Decline Reason Prefs 1 Press the Prefs context sensitive soft La key select Feature Options and then choose Call Decline Reasons from the menu Add 2 Press the Add context sensitive soft key Lae to add a new Call Decline Reason to the list of available Call Decline Reasons 3 Use the dialpad to enter the new Call Decline Reason for the contact Receiving a call Save SS 4 Choose one of the following Press the Save context sensitive Back soft key to save the new Call Decline ee a Press the Back context sensitive soft key to return to the previous menu without saving the new Call Decline Reason Note The Avaya 1220 IP Deskphone saves the new Call Decline Reason to the list of Call Decline Reasons for later use To delete a Call Decline Reason 1 Press the Up Down navigation key to scroll through and highlight the Call Decline Reason to delete Delete 2 Press the Delete context sensitive soft ES key to delete the selected Call Decline Reason A confirmation screen appears with the question Delete Decline Reason 3 Choose one of the following Ok Back Press the Ok context sensitive soft es or HA key to confirm the deletion of the Call Decline Reason Press the Back context sensitive s
102. ccess the Call Inbox and initiate a call when the IP Deskphone is e Idle For more information see Managing calls in the Call Inbox while not on a call on page 130 e Active For more information see Accessing the calls in your Call Inbox during a call on page 139 Managing calls in the Call Inbox while not on a call You can manage calls in the Call Inbox while you are not on a call To manage calls in the Call Inbox while not on a call D 1 Press the Msg Inbox fixed key 2 Press the Up Down navigation key to highlight a call from the list of calls in your Call Inbox Note You can initiate a call to the highlighted caller For more information see Initiating a call from the Call Inbox on page 137 Call Inbox Enter Missed All Delete Exit Do one of the following To place a call to the selected address using the primary login of the IP Deskphone press the Enter key To view the details of a highlighted call press the Right navigation key See Viewing the details of a call in the Call Inbox on page 133 To leave the detail view and return to the main inbox screen press the Left navigation key Press the Missed context sensitive soft key to toggle the view filter from the All context sensitive soft key to the Missed context sensitive soft key See Managing missed calls on page 133 The All context sensitive soft key is displayed when the view m
103. context sensitive soft key to clear the user input and return to the initial idle screen that displays the following context sensitive soft keys Redial abc Msgs More See Context sensitive soft keys on page 19 In call context sensitive soft keys When a call is active use the context sensitive soft keys to access the menu items shown in Figure 5 on page 28 Figure 5 In call context sensitive soft keys Table 3 on page 28 lists the context sensitive soft keys you can use to access menu items during an in call session Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 1 of 8 Conf Press the Conf context sensitive E A soft key to obtain a dial tone to place another call during an active call or to make a conference call The Conf context sensitive soft key behaves like the NewCall context sensitive soft key Trnsfer Press the Trnsfer context sensitive soft key to transfer the current call E to another location or to another contact Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 2 of 8 Audio Press the Audio context sensitive soft key to access the following Tones e Ring Pattern Select test patterns from 1 to 8 e Alerting Volume Set Desired volume Audio Voice Ess Set the volume for the following Handset Volume Headset Volu
104. cribed or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENT
105. ct context sensitive soft key Ifyou choose Friends the bulk key creation process begins f you choose Address Book the bulk key creation process begins Ifyou choose Groups the Select Group screen appears and prompts you to select the specific group you want to use for key creation or Press the Back context sensitive soft key to dismiss the screen Advanced features You can view existing groups in your address book if you selected Groups as the source data for the bulk key creation To view existing groups in your address Book if you selected Groups 1 Press the Up Down navigation key to highlight the source data group for the bulk key creation 2 Choose one of the following Select a Press the Select context sensitive soft key to begin the bulk key creation process for the selected group Press the Back context sensitive soft key to dismiss the screen and return to the screen where you can select the source data for bulk key creation Back Note After you select from one of your existing groups the bulk creation of the keys happens automatically Viewing the existing groups you have in your Address Book 1 When the IP Deskphone is in the idle a mode press the Directory fixed key to access your Address Book Advanced features Filter Select Back Press the Filter context sensitive soft key to filter the list of entries displayed in
106. d entry Press the Edit context sensitive soft Edit key to modify the displayed address SEREZ book entry Back Press the Back context sensitive soft key to dismiss the screen and return to the main address book screen To add a new contact to your Address Book 1 When the IP Deskphone is in the idle mode press the Directory fixed key to access your Address Book Advanced features Add Next Back Next Back Press the Add context sensitive soft key Choose one of the following Use the dialpad to enter a name for the new contact and press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Choose one of the following Use the dialpad to enter a phone number or SIP address URI for the new contact Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Advanced features Yes Ess 5 Do one of the following to complete the entry Press the Yes context sensitive soft key to add the new entry to an address book group No Press the No context sensitive soft key to add the entry to the address book without adding it to a group Press the Back context sensitive Back soft key to return to the previous menu If you choose to add the new contact toa group a list of all your existing groups is di
107. d the cursor e Back to return to the previous screen Note For these configuration changes to take effect you must manually log off and log on Transferring a call Note 1 When more than one call is on hold the call you want to transfer must be the active call For more information see To make a call on hold the active call on page 160 Note 2 The IP Deskphone does not automatically place the call you want to transfer on hold To prevent the caller from hearing the transfer process place the caller on hold and then complete the transfer process To transfer a call to another phone 1 Press the Up Down navigation key to highlight Transfer Call from the menu Trnsfer 2 Press the Trnsfer context sensitive soft key while on a call to access the Trnsfer ss menu abc 3 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input While on an active call 4 Choose one of the following Enter the phone number or SIP address to which you are transferring the call Select Select a contact from the Address Ess Book or Call Inbox by pressing the corresponding fixed key Highlight a contact from the list and then press the Select context sensitive soft key Transfr 5 Choose one of the following Press the Transfr context sensitive Clear soft key to connect the calling party To erase the address you enter press the Clear context sensitive B
108. ded as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution END OF TERMS AND CONDITIONS Third party terms Terms you should know Terms you should know 3 way Call The 3 way Call feature joins two calls on your phone into one 3 way call You and the other two callers can speak together Alphanumeric Dialing Alphanumeric dialing refers to the spelling of names or words by entering alphabetic characters collocated with the numbers on the numeric dialpad of your Avaya 1220 IP Deskphone Call Decline This is a feature that you can use to decline a call which includes an option to send a reason for declining the call Call Forward This is a feature that you can use to transfer incoming calls to a predefined
109. dress Book the caller information appears as it is in the Address Book See Figure 15 on page 100 You can restrict the information displayed for incoming calls or for calls you make For more information see Configuring Privacy settings on page 214 When you receive an incoming call you can do one of the following e Answer an incoming call See Answering an incoming call on page 100 e Redirect an incoming call See Redirecting an incoming call on page 100 e Decline an incoming call See Declining an incoming call on page 103 Ignore an incoming call See Ignoring an incoming call on page 107 e Receive an intercom call See Receiving intercom calls on page 109 e Receive paging calls See Receiving paging calls on page 109 Receiving a call Figure 15 Incoming call screen Answering an incoming call When you can answer an incoming call you can choose one of four methods To answer an incoming call 1 Choose one of the following Answer Press the Answer context sensitive TREES soft key that activates a Handsfree Il Lift the handset 9 Press the Headset fixed key Press the Handsfree fixed key Redirecting an incoming call When you receive a call you can choose to redirect the call to another destination without answering the call Receiving a call To redirect a call press the Redrct context sensitive soft key To
110. e Login 3 Press the Login context sensitive soft key saa If Authentication is enabled by your system administration you are presented with the Authentication ID screen The authentication ID is autofilled with your user ID If Authentication is not enabled a new screen appears and prompts you for your password a Press the abc 123 context sensitive soft key to toggle between alphanumeric or numeric input b Use the dialpad to enter your authentication ID login at the prompt c Press the Login context sensitive soft key A new screen appears and prompts you for your user password 4 Enter your password by using the dialpad Note 1 When you enter your password the last character entered appears However all previous characters are hidden Note 2 When you enter your password and you use the navigation key to backspace you erase all the characters and must completely reenter your password again Accessing the Avaya 1220 IP Deskphone Next 5 Press the Next context sensitive soft Cancel Note You can cancel the login process by pressing one of the following keys Cancel context sensitive soft key Goodbye fixed key Ls Quit fixed keys Accessing the Avaya 1220 IP Deskphone Configuring the duration of the login After you enter your logon ID and password the Duration screen appears You can enter the maximum length of time of the session If you choose to
111. e Selected Image TSEN GERM y MPG j LG Note lf the selected image is not effective you need to cancel the selection 3 The following are the options available for the background confirmation screen e OK to configure the selected image as background image Advanced features e Cancel to cancel the selection Also the selected image is disregarded and returns to Images list screen if the screen time outs after 15 seconds Service Package Group Support The Service Package Group Support can help you program feature keys on an expansion module You can view the group support feature in the feature key programming user interface and in the Friends list interface of the Address book You can use to the Service Package Group Support to help you do the following e to bulk create feature keys such as Speed Dial keys based on one of your existing Directory Address Book groups See To bulk create feature keys based on an existing directory Address book group on page 267 To view existing groups in your address book if you selected Groups as the source data for the bulk key creation see To view existing groups in your address Book if you selected Groups on page 270 e to view the existing groups you have in your Address Book See To view existing groups in your address Book if you selected Groups on page 270 e to add anew contact to your Address Book See To add a new contact to y
112. e angle In position 2 the Avaya 1220 IP Deskphone sits at a 55 degree angle Figure 8 on page 45 shows the slots on the back of the IP Deskphone Press the foot stand into the slots until it snaps into place Note f you mount your Avaya 1220 IP Deskphone on a wall do not attach the foot stand Connecting the handset Use the following procedure to connect the handset to your Avaya 1220 IP Deskphone 1 Plug the end of the handset cord with the short straight section into the handset Plug the other end of the handset cord with the long straight section into the handset jack marked with the handset symbol as shown Figure 8 on page 45 Optional Thread the cord through the channel in the foot stand if installed so that it exits on the side of the foot stand Connecting the headset optional If you have a headset you can connect the headset to the Avaya 1220 IP Deskphone as given in the following procedure 1 Plug the headset cord into the headset jack on the back of the Avaya 1220 IP Deskphone as shown in Figure 8 on page 45 Thread the cord through the channel in the side of the foot stand if installed Using your Avaya 1220 IP Deskphone 3 Setup the headset according to the headset instructions Connecting AC power optional Your Avaya 1220 IP Deskphone supports AC power and Power over Ethernet PoE For AC power use only the Avaya approved Global Power Supply N0146475 and the country sp
113. e Answer Mode Settings screen Automatic remote software updates Note Your system administrator must enable Remote check for update for this feature to work Additional features Your IP Deskphone may be configured to perform automatic software updates If this feature is configured the IP Deskphone displays when a software update is scheduled to occur and Yes and No context sensitive soft keys are displayed If the IP Deskphone is idle and no key is pressed the software update begins in one minute If you press Yes the software download begins If you are using your IP Deskphone this includes on hold on a conference call or when your IP Deskphone is ringing and you press No the call is not disconnected and the software update does not occur The IP Deskphone displays the software download prompt again in three minutes a total of three times If after the third notification you press No or no key is pressed the software update does not occur Your IP Deskphone attempts the software download process again in two hours Note f you allow the update to proceed and the server is down the IP Deskphone does not ask for updates again Multiuser The Multiuser feature allows multiple SIP user accounts to be active on the IP Deskphone at the same time This allows a single IP Deskphone to be shared among multiple users each with their own account allowing each user to receive calls without logging off other users
114. e IP Deskphone is idle When the login time expires and the IP Deskphone is idle not on a call you can do one of the following at the prompt e Press the Yes context sensitive soft key to log off immediately e Press the No context sensitive soft key to switch to Permanent logon e Press the Quit or Release Goodbye key to logout immediately If you do not respond the prompt times out in 45 seconds and the IP Deskphone logs off If you answer a call during the logout prompt the logon switches to permanent login Accessing the Avaya 1220 IP Deskphone Timed logoff while on a call When the login time expires while you are on a call you can do one of the following at the prompt e Press the Yes context sensitive soft key to log off immediately e Press the No context sensitive soft key to switch to Permanent logon e Press the Quit key to dismiss the log out prompt and switch to permanent login e Press the Release Goodbye key to dismiss the logout prompt and switch to permanent login Note f you press the Release Goodbye key to dismiss the logout prompt you also terminate the call If you do not respond the prompt times out in 45 seconds and the IP Deskphone switches to permanent login Selecting a location When you first login to the Avaya 1220 IP Deskphone the system prompts you for a location The location you select is saved in your User Profile Depending on your service provider the Enhanced Emergenc
115. e Up Down navigation key to highlight a SIP address contact Choose one of the following Press the Select context sensitive soft key to select the highlighted SIP address Press the Back context sensitive soft key to return to the previous screen Press the Redrct context sensitive soft key to redirect the incoming call to the selected address Receiving a call Declining an incoming call You can decline an incoming call by pressing the Decline context sensitive soft key You can decline a call with or without giving a reason You can create custom decline reasons and you have the option of selecting one If you do not choose a custom decline reason the IP Deskphone sends the default message User has declined call Note The Call Decline feature is not available for all call servers Contact your system administrator or service provider to determine if this feature is available to you The treatment that an incoming call receives when Call Decline is invoked depends upon the call server In a SIP environment the caller receives a call declined message and they no longer hear ring back In a non SIP environment the caller can continuously hear a ring back To decline an incoming call 1 Press the Decline context sensitive soft key to decline an incoming call Decline 2 Choose one of the following Press the Up Down navigation key to highlight a Decline Call Reason Press the New con
116. e call e Pressing the Unlock context sensitive soft key prompts you to enter the password for the screensaver The primary user line key is displayed but not active during the password prompt to give an indication about whose password is in use e Picking up the handset and dialing digits activates the line function display for emergency calls only If you try to place an outgoing call a message is displayed and the screensaver starts again e f you make an emergency call while the screensaver is active the call is placed using the primary user e The Network menu is accessible to administrators double press of the services key even when the screensaver is active e f user defined passwords are allowed a mechanism to disable the screensaver allowing the administrator to reset the user defined password is accessible through the network menu This mechanism also invokes remotely from the IP Deskphone console through an SSH connection e All expansion modules are cleared of programmed keys until the screensaver is deactivated If you reboot the IP Deskphone when there is an active screensaver If autologin is enabled then the screensaver remains active after the IP Deskphone reboots and completes the login If autologin is not enabled then the screensaver setting remains enabled but not active after you log back into the IP Deskphone manually Advanced features Background image The IP Deskphone dis
117. e clear Not available for all service providers Making a new call You can initiate a new call during a current call If you do not place the current call on hold first the Avaya 1220 IP Deskphone automatically places the current call on hold when you initiate a new call You can initiate a new call by using any of the following methods e Initiating a call using the active call context sensitive soft key menu on page 152 e Initiating a call from the Address Book on page 112 e Initiating a call from the Call Inbox on page 137 While on an active call Initiating a call using the active call context sensitive soft key menu You can initiate a call using the active call context sensitive soft key menu To initiate a call using the active call context sensitive soft key menu Conf 1 Choose one of the following Press the Conf context sensitive soft key while on a call More While on a call press the More context sensitive soft key and then the NewCall context sensitive soft NewCall key The IP Deskphone produces a dial tone 2 Choose one of the following Use the dial pad to dial the number or SIP address Note This places the current call on hold if it is not already on hold and you can continue to initiate the call as normally Back 2 Ss Press the Back context sensitive soft key to return to the in call screen Call Waiting While you are on a
118. e configured preferences done after the idle screen is displayed and is used for menu auto back outs from that point forward Configuring the Avaya 1220 IP Deskphone Selecting a ring pattern You can use the ring pattern feature to select the ring pattern for an incoming call To select the ring pattern for an incoming call Prefs 1 Press the Prefs context sensitive soft key select Audio select Tones and then select Ring Pattern 2 Press the Up Down navigation key to scroll through and highlight the different ring patterns displayed on the LCD screen 3 Choose one of the following Select Press the Select context sensitive soft key to set the ring pattern and return to the Tones menu Test Press the Test context sensitive soft key to briefly play the selected ring pattern Back Press the Back context sensitive soft key to keep the existing configurations and return to the previous menu Adjusting the volume You can adjust the volume of the Avaya 1220 IP Deskphone for the following Ring Volume Handset Volume Configuring the Avaya 1220 IP Deskphone e Headset Volume e Handsfree Volume A sliding scale appears on the LCD screen display when you adjust the volume Figure 14 on page 78 shows how to adjust the volume Figure 14 Adjusting the volume Adjusting the ring volume You can adjust the ring volume for an incoming call To adjust the ring volume
119. e following methods Press the Left Right navigation key to increase or decrease the volume of the handset Press the Volume fixed key to increase the handset volume or press the Volume fixed key to decrease the handset volume lt Ai Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following et ia ee cin or Gaza Cea return to the Voice menu Press the Back context sensitive soft key to keep the existing configurations and return to the Voice menu Selecting a language The display is available in multiple languages A maximum of five languages are accessible through the IP Deskphone The system administrator determines which languages are available for your IP Deskphone To select a language Prefs 1 Press the Prefs context sensitive soft key and then select Language The current language displays Configuring the Avaya 1220 IP Deskphone 2 Press the Change context sensitive soft Change key to change the language for example German Deutsche 3 Press the Up Down navigation key to p scroll and highlight the desired language 4 Choose one of the following Select Back Press the Select context sensitive soft key to save the desired language and return to the previous screen Press the Back context sensitive soft key to keep the existing configurations and return to the Preferences menu
120. e to automatically dial one of the offered choices The contents of the Speed Dial List varies based on the current call state of the IP Deskphone and the type of speed dial list entry configured Note Only entries in the Speed Dial List can be context sensitive and not all speed dial keys individual feature keys A Speed Dial key or one included in a Speed Dial List can cause a call that it placed on hold when invoked to be un held automatically when call completes based on a new value that must be configured when a Speed Dial key is created or configured Figure 55 on page 276 displays the feature key used by the speed dial list Figure 55 Main feature key screen io reg key cor y 1 Line key Key 2 Steve Key 3 Bill Key 4 Tom Key 5 View Edit Bulk a A Bak A feature key provisioned for use as a Speed Dial List has a similar appearance to all other programmed feature keys on the idle screen or in call screen The label used for the selected key is provided through provisioning Advanced features The following is the icon for the Speed Dial List key After you press the feature key provisioned as a Speed Dial List the list of Speed Dials configured appears on the screen and the you can select an item from that list to invoke a Speed Dial If the speed dial list is empty or results in being empty due to context sensitive hiding of contents an error message displays stating There are no Sp
121. e use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Third party terms Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work
122. eady configured to the programmed presence state then all accounts are configured to the Connected state e If not all accounts are configured to the programmed presence state As with Call Forwarding keys this allows Presence keys to be used as toggles However the presence states are not entirely under your control Some states are applied automatically for example On The Phone All states are applied by sending a message to the SIP proxy which can choose not to accept the change As a result it is possible for a set all presence operation to not result in all accounts being configured to the programmed presence In such a case pressing the key again would again attempt to apply the programmed presence therefore it is more effective to program a separate Presence key to configure all accounts to the Connected state Events that update presence states automatically occur on a per account basis For example the On The Phone state is applied to any account for which at least one call is active Account presence is not retained after logging out or rebooting Notifications The system displays messages spontaneously on the screen to report events that are not initiated by you This includes such events as failure to retrieve a service package and availability of a new Location list These spontaneous notifications do not indicate which account is affected by the event In such cases the affected account is indicated by the
123. earing mode Press Auto to change Missed Call Notification Message clearing mode 4 Choose one of the following Auto ESS soft key to change the clearing mode for the xx new calls missed call message for the IP Deskphone Press the Auto context sensitive Note Auto means that the message is cleared from the idle screen as soon as you enter the Inbox M l Press the Manual context sensitive anua soft key to change the clearing mode a for the xx new calls missed call message for the IP Deskphone Note Manual means that the message is cleared from the idle screen only after you look at the call detail for every newly missed call in the Inbox Call Inbox Initiating a call from the Call Inbox When you receive a call that is missed or answered the calling number is listed in the Inbox You can select the number and then dial from the Inbox or you can edit the number in the Inbox To initiate a call from the Call Inbox press the Msg Inbox fixed key and select Inbox from the menu Note 1 f your service provider requires that a Directory Number DN be used to initiate a call the Call Inbox entry must have the DN to initiate a call Note 2 While you are on a call you can initiate a new call from the Call Inbox For more information see Accessing the calls in your Call Inbox during a call on page 139 To initiate a call from the Call Inbox CB 1 Press the Msg Inbox fi
124. ecific IEC cable that you can order separately To use PoE your connected LAN must support PoE 1 Connect the DC barrel connector to the power jack on the back of the Avaya 1220 IP Deskphone 2 Thread the cable through the channel in the foot stand if installed to secure the cable 3 Plug the country specific IEC cable into the Global Power Supply and then plug the Global Power Supply into the nearest AC power outlet Connecting the LAN Ethernet cable Connect your Avaya 1220 IP Deskphone to your LAN using a CAT5e Ethernet cable to enable full functionality of your Avaya 1220 IP Deskphone If your Ethernet port is equipped with Power over Ethernet PoE your Avaya 1220 IP Deskphone can be powered through the LAN port Do not extend the LAN Ethernet cable outside the building 1 Plug one end of the supplied LAN Ethernet cable into the LAN Ethernet port on the back of your Avaya 1220 IP Deskphone as shown in Figure 8 on page 45 2 Thread the cable through the channel in the foot stand if installed 3 Connect the other end of the cable to your LAN Ethernet connection The LAN LED on the back of the Avaya 1220 IP Deskphone lights when aLAN connection is established Note When your LAN cable gets unplugged on an active IP Deskphone your IP Deskphone LCD displays an alert message LAN cable unplugged Using your Avaya 1220 IP Deskphone Connecting the PC Ethernet cable Connect a CAT5e PC Ethernet cable betw
125. ed Missed call py Instant messaging Icon New unread EA Read oy Replied to A Send IM Incoming Call Missed New Incoming Call Missed Reviewed Presence Terminated fake Icon presence is activated Connected Inactive only available if audo i Unavailable Busy or Offline Active Available only available if audo presence is activated On the Phone only available if audo presence is activated Unknown Oenes Third party terms Third party terms Third Party Terms for Avaya 11xx 12xx sw release 3 0 thru 4 0 Aug Nov 2010 Certain portions of the product Open Source Components are licensed under open source license agreements that require Avaya to make the source code for such Open Source Components available in source code format to its licensees or that require Avaya to disclose the license terms for such Open Source Components For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc any Avaya affiliate or an authorized Avaya reseller we will provide upon request a complete machine readable copy of the source code for such Open Source Component on a medium customarily used for software interchange for a charge no more than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components
126. eed Dials currently available Speed Dial List screen You can select the provisioned speed dial list entries from the speed dial list screen Figure 56 on page 277 displays the speed dial list screen with the list entries Figure 56 Speed dial list screen Speed Dial List f Gatot 1 Reception gt Kitchen 3 Taxi 4 Park with FFC Dial Exit SOR ji amean A ep aean The Speed Dial List screen displays all the speed dial list entries provisioned The displayed list items are based on the provisioned list as well as the current Idle Mid call state of the IP Deskphone After you invoke the speed dial list while the IP Deskphone is idle only Speed Dial List entries that are configured to IDLE are displayed Similarly only items marked as MID CALL are displayed if the Speed Dial List is invoked while the IP Deskphone is in a call The following are the options available for the Speed Dial List screen e Dial invokes the selected speed dial Advanced features e Exit screen dismisses without invoking a Speed Dial List entry Auto retrieve flag The Auto retrieve behavior is added to regular speed dial keys instead of speed dial list entries To make sure that this flag is configured for programmed speed dial keys the screen in Figure 57 on page 278 appears as the last step in Speed Dial Key creation Figure 57 Auto Retrieve enable screen oR Caisiie onea Useri i User1 Enable Auto Retrieve For t
127. een your Avaya 1220 IP Deskphone and your computer to enable your computer to access the LAN 1 Plug one end of the PC Ethernet cable not supplied into the PC Ethernet port on the back of your Avaya 1220 IP Deskphone as shown in Figure 8 on page 45 2 Thread the cable through the channel in the foot stand if installed 3 Connect the other end of the cable to the LAN port on your PC Wall mounting optional You can mount your Avaya 1220 IP Deskphone on a wall Wall mount the Avaya 1220 IP Deskphone using the two keyholes on the back of the it You do not need the foot stand for wall mounted applications 1 Remove the foot stand if already attached 2 Ensure all cables are properly routed and the Avaya 1220 IP Deskphone is functioning 3 Make small marks on the wall where you want to align each keyhole slot 4 Insert the screws not provided so that they protrude slightly from the wall 5 Align the keyholes on the back of the Avaya 1220 IP Deskphone with the screws in the wall 6 Slide the Avaya 1220 IP Deskphone onto the screws to secure it in position Entering text You use can use combinations of the letters and numbers on the dialpad of your IP Deskphone to for example spell names or words in Instant Messages IMs enter SIP addresses create Address Book entries and to designate feature key labels Using your Avaya 1220 IP Deskphone To make a call you can dial an alphanumeric SIP address f
128. employer if you work as a programmer or your school if any to signa copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License END OF TERMS AND CONDITIONS Third party terms Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of the zlib general purpose compression library version 1 2 4 March 14th 2010 Copyright C 1995 2010 Jean loup Gailly and Mark This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the
129. ends list Press the Back context sensitive soft key to return to the previous menu The Address Book 10 Press the Ok context sensitive soft key to complete the entry and return to the previous menu To delete a contact from your Address Book 1 Press the Up Down navigation key to highlight the contact you want to delete and press the View context sensitive a soft key View Edit 2 Press the Edit context sensitive soft key to access the contact information Delete 3 Press the Delete context sensitive soft key to completely delete the contact from the Address Book Ok Choose one of the following A Press the Ok context sensitive soft Back key to confirm Press the Back context sensitive soft key to return to the previous menu Ok Press the Ok context sensitive soft key to complete the procedure and return to the Address Book o The Address Book Copying information to the Address Book To copy information from the Call Inbox screen to the Address Book use the Copy fixed key Note If you press the Copy fixed key while in idle mode the message No contact selected for copying appears on the screen This message does not appear when an IM pop up appears To copy a contact to the Address Book 1 Press the Up Down navigation key to highlight the contact in the Call Inbox that you want to add to your Address Book and press the Copy fixed key Copy A new screen ap
130. enus depending on the state of the IP Deskphone and the menu you access Figure 3 on page 20 shows context sensitive soft keys when the IP Deskphone is in the idle state Figure 3 Idle state context sensitive soft keys Table 1 on page 20 lists the context sensitive soft keys that you can use to access menu items Table 1 Menu items accessed through context sensitive soft keys Part 1 of 7 Function Press the Redial context sensitive soft key to redial the last dialed number If there is no stored redial number the NewCall context sensitive soft key appears and has the same effect as pressing the primary user line key dial prompt Table 1 Menu items accessed through context sensitive soft keys Part 2 of 7 Function Press the abc context sensitive soft key to e abc context sensitive soft key must be displayed abc context sensitive soft key to display the 123 context sensitive soft key on the menu list Press the Msgs context sensitive soft key to access the following features 1 Voice Mail use to call your Voice Mail number Instant Messaging use to access the Instant Messaging Inbox Outbox Missed Call Notification use to access your Missed Call details Table 1 Menu items accessed through context sensitive soft keys Part 3 of 7 Function Press the More context sensitive soft key to select a new menu list of context sensitive soft keys three menu list
131. er is active it clears the programmed keys of the plugged in Expansion Module If you have logged into the IP Deskphone Advanced features then you are not logged out but the line key label clears and makes the IP Deskphone inactive The SernSvr context sensitive soft key is located on the idle screen This key is available only if the screensaver is enabled and is accessed by pressing the More context sensitive soft key until SernSvr appears Pressing the ScrnSvr context sensitive soft key causes the current screensaver timer to turn off and activates the previously selected screensaver Figure 45 on page 258 displays the menu with the option of selecting the display screensaver Figure 45 Display screensaver screen C7 Display co 1 Contrast 2 Idle Screen Text Display 3 Backlight Screensaver Select the Display Screensaver menu item to display the screensaver settings screen The screensaver settings screen allows you to enable or disable your screensaver lock You can also configure various settings such as the delay before the screensaver starts the background image to use and the banner text to display when the screensaver lock is active Figure 46 on page 259 displays the screensaver settings screen Advanced features Figure 46 Screensaver settings screen Cc Screensaver Mode Enabled 2 Delay 5 min 3 Image 4 Text U a j Select Back Co Co En Co The f
132. es of the Avaya 1220 IP Deskphone with one call and multiple calls Figure 40 Avaya 1220 IP Deskphone with one and multiple calls cofo irnena usala cofee TEF S s co uta co u Ln2 User2 01 17 1 54pm Useri 01 17 1 54pm la To Remote User Remote User remote dom remote domain com From User2 Action arvCS Action Serves Switch Join imana fff rsaconmsa jf reraccarsa N secre Instant Messages Only the primary account can send or receive instant messages Incoming messages for secondary accounts are rejected they are not displayed on screen and are not added to the instant message logs Menu features The IP Deskphone menu displays are customized to match the service package of the active account that is accessing the menu In most cases menus are accessed from the Idle screen and the primary account is active For example you can only use the Retrve context sensitive soft key to retrieve a parked call if call parking is allowed by the service package of the primary account Similarly accessing the Address Book either through the corresponding hard key or through the View menu usually displays the Address Book of the primary account However accessing the Address Book in select mode for example while dialing or selecting an item for a speed dial key accesses the address book of the latest user account used on the address input screen Modifying settings A number of preferences in particular Voice
133. ess book or your Call Inbox When your Search Method is set to Index Search you can increase the speed of the scrolling by repeatedly pressing the right navigation key or decrease the scrolling speed by repeatedly pressing the left navigation key For more information see Copying information to the Address Book on page 119 Change the slide adjustment from left to right when you adjust such things as contrast or volume Press the right side of the Navigation Key Cluster to Create a space when you enter and edit text View the details of the selected call log entry in the Inbox Table 4 Navigation keys and functions Part 2 of 2 Key Function Navigation Key Cluster Press the left side of the Navigation Key Cluster to Move cursor to the left when you enter and edit text Leave the detail view of the Inbox and return to the main Inbox Operates like the Back context sensitive soft key Press the up or down arrows on the Navigation Key Cluster to Erase a character backspace when you enter and edit text Highlight items in a list such as Address Book entries or items in your Call Inbox Scroll lists and message contents when you view Instant Messages Note 1 Move the cursor from line to line when entering and editing text or data Note 2 To scroll through a list of items you can press and hold the up or down key Available Avaya 1220 IP Deskphone cal
134. et If you choose not to answer the call you can press one of the following keys Redrct Redirects the call to another party or number Decline Rejects the call and provides the caller with fast busy and no option to go to voice mail You can provide a reason for declining the call Ignore Stops call ringing Making an emergency call To make an emergency call logging on is not required Choose one of the following options e Lift the Handset and dial the emergency number e Press the Handsfree key and dial the emergency number e Press the Headset key and dial the emergency number Initiating a converence call Quick reference 1 During a call press the Conf context sensitive soft key 2 Enter the SIP address or phone number or select an entry from the Address Book or Inbox and complete the call 3 Press the Join key select Conference and press the OK key to create a conference call You can continue to add more callers to the conference call by repeating the above steps Context sensitive soft keys The following context sensitve key menus are provided below e Idle phone display on page 287 e Active call display on page 289 Idle phone display Redial abc Msgs More More context sensitive soft key menu first CallFWD DND Retrve More More context sensitive soft key menu second SernSvr Presnce Prefs More When you p
135. etails context sensitive soft key to show Advanced features Viewing the IP Deskphone information on page 243 Accessing the services menu on page 244 Network menu on page 254 Load Ver Software E M Software Presence FeatActv Srv Pkg Location Primary User Primary Domain MAC IP License server Status Press the Services hard key and select Phone Information from the menu Advanced features Press the Back context sensitive soft key to go back to the Phone Information Screen Note You cannot make any changes to the setting from this menu To view information about E911 press the E911 context sensitive soft key after you access the Phone Information screen Accessing the services menu Some of the system features require your user password You must consult with the system administrator or service provider before you can access some of the features To access the services menu 1 Press the Services hard key 2 Select File Manager The Avaya 1220 IP Deskphone displays the following menu 1 Search use to perform local global search 2 Login use when the call server supports multiple user logons only 3 Logout use to logoff the IP Deskphone For more information see Logging off from the Avaya 1220 IP Deskphone on page 68 4 Check for Updates use to check for the latest software update for the IP Deskphone For more information see Checking for updates
136. example a held call has the Activate context sensitive soft key instead of the Audio context sensitive soft key When you highlight a call that is not active you can retrieve the call from on hold and make it active by pressing the Activate context sensitive soft key You can also join the call with the active call to create a 3 way calling session See Using 3 way calling on page 161 Multiple calls In call mode When the IP Deskphone has multiple calls connected at the same time you can access the menu items shown in Figure 22 on page 154 Figure 22 Multiple calls In call display screen with context sensitive soft key menu list User1 0147 1 54pm Pob Nortel com faylice Nortel com Join NewCall Audio re im eee T While on an active call The Join context sensitive soft key appears when there are multiple calls on the IP Deskphone that can be joined for a conference call or 3 way calling Context sensitive soft keys for the multiple calls In call display screen Join NewCall Audio Actvate Press the Join context sensitive soft key to join the eligible calls Press NewCall context sensitive soft key to obtain a dial tone to place another call The NewCall context sensitive soft key is used to make a conference call This key behaves like the Conf context sensitive soft key Press the Audio context sensitive soft key to change the audio settings or the current active call The Actvate
137. f what it does Copyright C yyyy name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your
138. f you select a single account with neither Call Forward nor DND active then you are prompted to specify a forwarding target Call Forward is then enabled If DND is already active a message indicating Call Forward cannot be activated displays If Call Forward mode is already active then you are prompted whether to deactivate it If you select the forward all option then all accounts are configured in Call Forward mode using the provided target DND mode is deactivated for all accounts If accounts are already in Call Forward mode for a different target they are updated to use the new target If you select the forward none option the Call Forward feature is deactivated for all accounts for which it is currently active After a single account CFwd programmed key is pressed If the account is already forwarding calls to the programmed target call forwarding is deactivated If call forwarding is not already activated then the account is configured to forward calls to the given target disabling DND if necessary and overriding any other call forward target that might be active for the account After a forward all programmed key is pressed If all accounts are already configured to forward calls to the key s target then Call Forward is disabled for all accounts e If not Call Forward is activated for all accounts using the key s target For both single and all keys you can treat the key as a toggle If no Call Forward o
139. for an incoming call Prefs 1 Press the Prefs context sensitive soft CS key select Audio select Tones and then select Alerting Volume Configuring the Avaya 1220 IP Deskphone 2 To adjust the ring volume of an incoming call do one of the following Press the Left Right navigation key Press the Volume fixed keys to increase or decrease the volume 3 Choose one of the following Set Back Press the Set context sensitive soft key to set the selected volume and or Eee Sao return to the Tones menu Press the Back context sensitive soft key to keep the existing configurations and return to the Tones menu Adjusting the volume of the Handset Headset and Handsfree mode You can adjust the volume for the handset headset and the handsfree speaker of the Avaya 1220 IP Deskphone To adjust the volume of the handset Prefs 1 Press the Prefs context sensitive soft as key select Audio select Voice and then select Handset Configuring the Avaya 1220 IP Deskphone 2 To adjust the handset volume use one of the following methods Press the Left Right navigation key to increase or decrease the volume of the handset Press the Volume fixed key to increase the handset volume or press the Volume fixed key to decrease the handset volume Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Set Back
140. g the Subject context sensitive soft key appears as an option to use You can select a Call Subject from a list or create a new Call Subject to send WEL diate mr Re To enter a call subject from a list Subject Select New abc Press the Subject context sensitive soft key to send a Call Subject with the call you are making A list of Call Subjects appears on the LCD screen Choose one of the following Press the Up Down navigation key to highlight the Call Subject you want to use and press the Select context sensitive soft key The IP Deskphone sends the Call Subject to the contact you are calling Press the New context sensitive soft key to create a new Call Subject that is not on the list Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the Call Subject WEL diate mr me Save Clear Back Choose one of the following Press the Save context sensitive soft key to continue Press the Clear context sensitive soft key to clear the text Press the Back context sensitive soft key to return to the previous menu Note When you select a subject from this list it appears on the screen before you send the call If you want to change that subject press the Subject context sensitive soft key to return to the Call Subject menu You now have the option to select No to a Call Subject T
141. gged in and logged out user1 domain1 com user2 domain1 com user1 domain2 com A user profile is created for the first account and is reused for the second account The third account reuses the same profile as it has the same user name as the first account e The IP Deskphone is upgraded to SIP Software Release 3 x A user logs to the primary account user3 domain1 com No profile is found for that account a new profile is created automatically The user logs out then logs to the primary account user2 domain1 com No profile is found for that account but a Release 2 x user profile is found to be associated to the user name user2 The profile becomes associated to user2 domain1 com The profile is loaded and user2 now has access to the call logs and most preferences available before the upgrade User2 logs out then logs in useri domain1 com Useri had a profile before the upgrade but that profile has now been associated to the user2 account therefore a new profile is created Not all the information in old profiles is preserved The preference settings for example voice mail ID are discarded in the upgrade Line keys Each registered user is associated to a separate line key Each line key displays the name of the registered account and some basic state information for that account The primary account is always associated to the first bottom right li
142. gs screen allows you to enable or disable the feature and to allow automatic requests for Friends Directory or Public users The following context sensitive soft keys are available for the Allow mode settings page e Select to enable the current selection e Back to return to the previous screen Allow Domain setting Additional features The Allow Addresses screen allows you to preauthorize requests to automatically answer to a list of user entered domains and SIP addresses Select Prefs Feature Options Answer Mode Settings and then press Allow addresses to view the Allow Addresses screen The screen displays the following instructions Domain or SIP address Typing cursor The following options are available for the Allow Addresses page e Save to save the entered domain and SIP address into the list and displays the list e abc 123 to change between alphanumeric and numeric entry e Clear to erase all entered characters e Back to return to the previous screen The Allow Addresses screen displays the domains and SIP addresses in a list If the list is long you can scroll down the screen until you have reached the last entry The following context sensitive soft keys are available for the Allow Addresses page Add to add the entry content e Edit to select the current entry and edit the entry e Delete to delete the selected domain from the list e Back to return to th
143. have several calls in a hold state Press the Expand key to access the Instant Messaging Log Use the Dialpad to enter numbers and text To navigate to an item in a menu press the corresponding number on the dialpad to activate the item or to continue to navigate the list of items IP Deskphone display Your Avaya 1220 IP Deskphone display is divided into two display areas e The upper display area is for information such as caller number caller name feature prompt string user entered digits date and time information and telephone information e The lower display area provides labels for the four context sensitive soft keys Figure 2 Avaya 1220 IP Deskphone LCD screen Upper display area Programmable line DN feature keys selfabeled Middle display area Date time display Call party information Feature status information Options information Directories information Lower display area Context sensitive soft keys Cleaning the Avaya 1220 IP Deskphone LCD display screen To clean the LCD display screen gently wipe with a soft dry cloth CAUTION Do not use any liquids or powders on the IP Deskphone Using anything other than a soft dry cloth can contaminate IP Deskphone components and cause premature failure Context sensitive soft keys Your Avaya 1220 IP Deskphone has four context sensitive soft keys beneath the LCD screen The context sensitive soft keys access different features and m
144. his speed dial key Sa UNS S ack LS h eros Bacco E co Auto Retrieve screen allows you to configure the auto retrieve behavior for the Speed Dial The following are the options available for the Auto Retrieve enable screen e Yes to enable Speed Dial with Auto Retrieve behavior e No to disable Speed Dial with Auto Retrieve behavior e Back to dismiss the screen and sent you back to previous key programming screen If you enable the auto retrieve behavior on a Speed Dial key or Speed Dial list entry that is invoked and place a call on hold to invoke the current key entry the IP Deskphone attempts to un hold the call after the key or entry call completes For example e Ais talking to B when A invokes their Speed Dial List and selects an entry Advanced features Selection invocation of a Speed Dial List entry places the A B call on hold and place another outgoing call to URI specified in the Speed Dial List entry let s say C e When the A C call completes if the auto retrieve flag is enabled for the Speed Dial then the IP Deskphone attempts to take call A B off hold This may not always happen if the IP Deskphone receives another call during the A C call or if the A B call state is changed while A C is active File Manager You can use File Manager to navigate to the IP Deskphone file system Acess the File Manager menu through the Services menu Figure 58 on page 279 displays the root screen of the
145. iles If the limit is exceeded then the least recently used profile is automatically deleted Additional logins The Login command in the System menu allows you to register additional accounts You cannot change the language in a secondary login Figure 37 on page 225 shows the secondary login screens Figure 37 Secondary Login screens You can specify the Line Key to which the new account is associated By default the first unused key is selected If the configured limit is reached on concurrent logins then the selected login command displays an error message The initial login message login in process displays during the login operation During the login process the IP Deskphone can receive calls for user accounts that are already registered however other features are not available until the login process is complete No profile selection prompt is displayed for the secondary account and no profile is created Automatic login If you were logged in when the IP Deskphone was switched off the IP Deskphone automatically logs you back in upon startup If multiple users were logged in then they are all logged back in one after the other If the automatic login feature is disabled then the automatic login does not occur It is possible to provision the IP Deskphone with user credentials for automatic login even on the initial startup With the addition of multiuser support it is also possible to provision multiple acco
146. im Wegner The PNG Reference Library is supplied AS IS The Contributing Authors and Group 42 Inc disclaim all warranties expressed or implied including without limitation the warranties of merchantability and of fitness for any purpose The Contributing Authors and Group 42 Inc assume no liability for direct indirect incidental special exemplary or consequential damages which may result from the use of the PNG Reference Library even if advised of the possibility of such damage Permission is hereby granted to use copy modify and distribute this source code or portions hereof for any purpose without fee subject to the following restrictions 1 The origin of this source code must not be misrepresented 2 Altered versions must be plainly marked as such and must not be misrepresented as being the original source 3 This Copyright notice may not be removed or altered from any source or altered source distribution The Contributing Authors and Group 42 Inc specifically permit without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this source code in a product acknowledgment is not required but would be appreciated A png_get_copyright function is available for convenient use in about boxes and the like printf s ong_get_copyright NULL Also the PNG logo in PNG format of course is supplied in the files pngbar png
147. is not in DND mode then the DND mode is activated for all accounts If any account is in Call Forward mode Call Forward is disabled e If you select the option all when all accounts are in DND mode DND mode is deactivated for all accounts When using a programmed DND feature key the account that is impacted by the DND feature key is determined when the feature key is configured When the DND feature key is pressed the DND feature behavior is the same as previously described except no confirmation prompt is displayed The operation is performed immediately and a message indicating what was done is displayed DND mode for each account is persistent If you restart the IP Deskphone or log out and log in the account maintains the original state Call Forwarding Selecting the Call Forward command from the Services menu prompts you to specify which account must be placed in Call Forward mode The option forward all places all accounts in Call Forward mode in one operation and the option forward none deactivates Call Forward for all accounts at once The following scenarios apply to Call Forward If you activate Call Forward for a specific account then all calls to the selected account are redirected automatically to the specified address The target address of the account must be reachable from the domain Calls to other accounts are still received The line key label periodically indicates that Call Forward mode is active I
148. ker and the Handsfree feature Press the top button to increase the volume and press the bottom button to decrease the volume Press the Mute key to listen to the call without transmitting Press the Mute key again to return to two way conversation The Mute key applies to handsfree handset and headset microphones Note When you enable mute a red LED on the Mute key remains lit Press the Handsfree key to activate the built in speaker and microphone of the Avaya 1220 IP Deskphone Note The Handsfree LED indicator on the Handsfree key lights to indicate when handsfree is active Use the Enter key at the center of the Navigation Key Cluster to select menu items or to confirm changes Note The Enter key has the same function as the context sensitive soft keys Select and Set Goodbye Headset 9 Hold ua gt Expand an Press the Goodbye Release key to terminate an active call When multiple calls are active press the Goodbye Release key to end the highlighted call Use the Goodbye Release to close menu navigation or cancel user tasks Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset Note The Headset LED indicator on the Headset key lights to indicate that the headset is in use Press the Hold key to put an active call on hold Press the Hold fixed key to return to a call on hold You can
149. key to return to the first logon screen The most common cause for logon failure is the incorrect entry of your password Note In case of login failures the IP Deskphone displays the message Failed to login user and then automatically returns to the login screen Accessing the Avaya 1220 IP Deskphone Figure 11 Logon confirmation screen Logging off from the Avaya 1220 IP Deskphone To log off from the Avaya 1220 IP Deskphone 5 1 Press the Services fixed key and then select Logout from the menu abc 2 Press the abc 123 context sensitive soft TEE key to toggle between alphabetic or numeric input Baa 3 Use the dialpad to enter your password E at the prompt aaa age Accessing the Avaya 1220 IP Deskphone 4 Choose one of the following Press the Logout context sensitive Logout Back soft key to complete the logout or process The IP Deskphone returns to the User Login screen EZA Press the Back context sensitive soft key to remain logged on and return to the Services menu Logging off multiple user accounts The Avaya 1220 IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be active on the IP Deskphone at the same time By logging off of the primary account all other accounts log off automatically By logging off of a secondary account you remove the selected secondary account from the autologin list For more information about logging off when the IP Deskph
150. l features The Avaya 1220 IP Deskphone is designed to be supported by various call servers The specific call server in which the Avaya 1220 IP Deskphone is connected to determines whether certain features are available to your IP Deskphone Call features must be assigned to your IP Deskphone and must be supported by call server software Note 1 Not all feature are available To determine which features are available or to activate features contact your system administrator or service provider Note 2 Not all service providers support the entry of a SIP address to initiate a call for example jim companya com Some service providers require that you enter a Directory Number DN to initiate a call for example 555 5555 Contact your system administrator to determine whether your call server supports SIP address dialing Security features Before you can use your Avaya 1220 IP Deskphone an ID and password must be assigned to your IP Deskphone This security measure ensures that after you log off calls cannot be made from your IP Deskphone and features such as Address Book and Instant Message logs are inaccessible Your ID and password also prevent unauthorized access to your user profile Secure connection Call security is identified by the presence of a security icon padlock A that is displayed on the IP Deskphone screen After the IP Deskphone is registered with the SIP Proxy you can view the security icon when
151. l select Audio Change codec and then press OK The following context sensitive soft keys are available on the Audio Codes page e Ok to view the Audio Codec Selection screen e Back to return to the previous screen Audio Codec Selection The Audio Codec Selection allows you to select a codec to use during inbound and outbound calls Additional features The following context sensitive soft keys are available for selecting the audio codes e Select The IP Deskphone attempts to renegotiate the codec for the current call to use the selected codec e Back Allows you to return to the Audio Codec screen Audio Codec Ordering The Audio Codec Ordering allows you to modify the order of preference of codecs to use during inbound and outbound calls The following context sensitive soft keys are available for the audio codec ordering page e Save to save the current order as the new preferred codec order MoveUp to move the highlighted codec up in the list e MoveDwn to move the highlighted codec down in the list e Back to return to the Audio Codec screen The Audio Codec Ordering screen allows you to modify the order of preference of the codecs You can reorder the preferences and the changes to the ordering are saved PC Client softphone interworking with the IP Deskphone This feature allows you to access the functionality of the IP Deskphone using a PC Client softphone The Click to Answer functi
152. l SIP IP Deskphones you are logged on to and that server should stop trying to contact you To set the Ignore feature to Local or Network press the Prefs context sensitive soft key select Feature Options and then select Call Ignore Action from the menu Press the Change context sensitive key to change the Call Ignore setting to either Call Ignore Local or Call Ignore Network Note When you are on active call and you receive an incoming call do not press the Goodbye fixed key to ignore an incoming call If you press the Goodbye fixed key the current call disconnects Press the Ignore context sensitive soft key to ignore the incoming call To ignore an incoming call Prefs 1 Press the Prefs context sensitive soft LZ key select Feature Options and then select Call Ignore Action from the menu Change 2 Press the Change context sensitive key Era to change the Call Ignore setting to either Call Ignore Local or Call Ignore Network Receiving a call 3 To terminate an incoming call alert and ignore the incoming call do one of the Ignore following Press the Ignore context sensitive soft key to terminate an incoming call Press the Goodbye fixed key when you are not on an active call Receiving intercom calls Your IP Deskphone can be part of an intercom group After you receive a call from the intercom group the following occurs You receive a call notification and the IP Deskphone rings
153. label above each key changes based on the active feature Press the Copy key to copy contact information from one source such as the Address Book to a destination such as a feature key Services Quit Inbox Redial PI Directory When the IP Deskphone is idle press the Services key to briefly display the software version network address and Ethernet address When you navigate the menu press the Services key to back up one level to the previous display Press the Quit key to close an active menu The state of active calls is not affected with you press the Quit key Press the Inbox key to access your Call Inbox The Call Inbox stores all incoming calls on an active IP Deskphone Note This key does not function to send Instant Messages Press the Redial key to display a list of 15 most recently dialed numbers You can select a number from the redial list and then dial it save in the phonebook delete or check information about the call Press the Directory key to access your phonebook Use the Navigation Key Cluster to scroll through menus and lists that appear on the LCD display screen or for text entry The outer part of this key cluster rocks for up down left and right movements For more information see Navigation keys on page 35 Volume Handsfree td Use the Volume control buttons to adjust the volume of the ringer handset headset spea
154. le screen Using Global Search You can perform a global search for a contact To perform a Global Search for a contact 1 Press the Services fixed key select Za Search and then select Global Search from the menu The Address Book Select abc SEE Ok SEZ Back Press the Up Down navigation key and then press the Select context sensitive soft key to choose a search criteria 1 User Name 2 Name 3 First Name 4 Last Name 5 Phone Number Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the search information for the contact Choose one of the following Press the Ok context sensitive soft key Press the Back context sensitive soft key to return to the previous menu Note When the search is unsuccessful the following message appears No entries found for lt search criteria gt The Address Book Call Save Search Back When a search result is successful you can do one of the following Press the Up Down navigation key to highlight a contact from the search result and press the Call context sensitive soft key to initiate a call Press the Save context sensitive soft key to save the caller information to the Address Book A confirmation screen appears You can edit the name you save in the Address book Press the Save context sensitive sof
155. lect Call Subject from the menu WEL diate mr me Add Save Back a Deleting a Call Subject Press the Add context sensitive soft key to create new Call Subject Note f the Call Subject list is full then the option to add a new Call Subject is not available In this situation you need to delete a Call Subject before you can add the new Call Subject Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the new Call Subject Choose one of the following Press the Save context sensitive soft key to add the new Call Subject Press the Back context sensitive soft key to return to the previous menu without adding a new Call Subject You can delete a Call Subject while the IP Deskphone is idle WEL diate mr eI To delete a Call Subject while the IP Deskphone is idle Prefs 1 Press the Prefs context sensitive soft E key select Feature Options and then select Call Subject from the menu 2 Press the Up Down navigation key to scroll through and highlight the Call Subject to delete Delete 3 Press the Delete context sensitive soft Sai key to delete the selected Call Subject A confirmation screen appears with the question Delete call subject 4 Choose one of the following Ok Back Press the Ok context sensitive soft a E key to confirm the deletion of the Call Subject Press the Back context se
156. leting the user profile Next 1 Choose one of the following Ss Press the Next context sensitive soft key to delete the system file Back Press the Back context sensitive CS soft key to return to the previous menu 2 Log out or restart the IP Deskphone to complete the process To delete all files Next 1 Choose one of the following ees Press the Next context sensitive soft key to delete the system file and Back user profiles TERE Press the Back context sensitive soft key to return to the previous menu 2 Log outor restart the IP Deskphone to complete the process Network menu Primarily the system administrator is the only person authorized to access the network menu and to use an administration password to access the items For more information on how to access the network menu items see SIP Software for Avaya 1200 Series IP Deskphones Administration NN43170 601 Advanced features The following Network menu items are available e Server Settings to select and edit domains e Device Settings to configure the network settings e Diagnostics to run a trace route or send a ping to diagnose the network connection IP Set and DHCP information Network Diagnostics tools Ethernet Statistics IP Network Statistics Advanced Diag Tools Test Key Lock Menu to access to the Network Menu To access the Network menu P 1 Choose one of the following Press
157. mation about the friend SendIM Press the SendIM context sensitive soft key to send an IM to the friend The Avaya 1220 IP Deskphone uses the SIP address for the contact from your personal Address Book ao abc 4 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input Additional features 5 Use the dialpad to enter the text of the message Send 6 Choose one of the following ea Press the Send context sensitive soft key to send the IM Back Press the Back context sensitive Sz soft key to return to the previous menu Editing information of a friend You can edit information of a friend on the Friends list To edit your Friends list uv 1 Choose one of the following Press the Directory fixed key Filter Press the Filter context sensitive soft key and select Friends from S the menu Select Press the Select context sensitive key Additional features Edit abc Next Back Delete 2 Press the Up Down navigation key to highlight the friend you want to edit and press the Edit context sensitive soft key 3 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters 4 Use the dialpad to enter the new name for the contact 5 Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return
158. me Handsfree Volume Codecs Select the Audio Codecs e G722 wideband codec e PCMU standard u law e G729 729 codec e PCMA standard a law Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 3 of 8 Audio Note You can change the audio settings to improve audio quality based on the available band width If the Internet bandwidth is low you can improve the audio quality by changing the audio setting to low e Monitor Audio Quality used to view details about the audio quality of an active call OR Activate The Activate context sensitive soft key appears when the call is not active The most common usage of this key is when the call displayed onscreen is a call that was parked against the user or a call that the user placed on hold Note The Activate context sensitive soft key never appears at the same time as the Audio context sensitive soft key More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys three menu lists are available When you press the More context sensitive soft key a different selection of context sensitive soft keys appears Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 4 of 8 More If you press the More context sensitive soft key once from the first menu
159. message itself Figure 42 on page 242 shows per account notification on the Avaya 1220 IP Deskphone Figure 42 Per account notifications User2 a User ail information 01 17 1 54pm Unable to retrieve Service Package For User OK Ce bd E It is possible for the same event to occur for multiple accounts at the same time In this case they are displayed one after the other Account Selection There are a number of scenarios where you are prompted to select an account for example logout per account settings programming keys These scenarios fall into two categories 1 Prompts where exactly one account must be selected 2 Prompts where an all or none option is available In the first case if you have logged in only one account then the prompt is not displayed The single account is selected automatically and the next screen is immediately displayed Otherwise the primary account is always at the top of the list and is highlighted when the prompt is first displayed In all cases pressing the line key of an account highlights the corresponding item in the account list If no selection is made in a certain amount of time then the operation is cancelled Advanced features The following chapter describes the following advanced features Viewing the IP Deskphone information To view the Phone information for the IP Deskphone _Sanices You can view the following information Press the D
160. n active call and you receive an incoming call You are notified of an incoming call by a message on the LCD screen anda notifying beep Answering the new call places the active call on hold you While on an active call can also redirect the new call decline the new call transfer the new call or ignore the new call For more information see Receiving a call on page 99 Placing a call On Hold Use the Hold feature when you are talking to one contact and want to perform another action such as answer a new incoming call transfer a call or initiate a new call You can have a number of calls on hold at the same time To place a call on hold E 1 Press the Hold fixed key The LCD on hold icon flashes beside the line on hold Figure 21 on page 153 shows the IP Deskphone display area when a call is placed on hold Figure 21 Call On Hold While on an active call To retrieve a call on hold 1 To retrieve a call on hold do one of the chd amp EJ following Press the Line feature key beside the flashing LCD indicator awh Press the Hold fixed key Multiple calls On Hold When you have more than one call on hold use the navigation key to highlight a call on the LCD screen You can perform an action with that call by using the context sensitive soft keys on the In call menu list The context sensitive soft keys displayed vary depending on the type of call that is currently selected For
161. n do the following 1 To enter the first character press the dialpad key 6 2 Pause briefly 3 To enter the next letter press the dialpad key 6 twice to cycle to the letter r When entering alphanumeric information the 1 key on the dialpad represents the characters in Table 7 on page 50 To enter a special character press the dialpad number 1 to cycle through the characters until you reach the one you need For example to enter a question mark press the number 1 key eight times Table 7 Alphanumeric characters for dialpad key 1 Part 1 of 2 Character Name at period z dash E underscore amp ampersand apostrophe A carat question mark exclamation point left parentheses right parentheses 7 comma Using your Avaya 1220 IP Deskphone Table 7 Alphanumeric characters for dialpad key 1 Part 2 of 2 Character Name backslash forward slash colon semi colon m tilde equal plus 1 numeral 1 Note No letters are associated with the 0 key Enabling and disabling the Ends Dialing feature You can enable the Avaya 1220 IP Deskphone to use the octothorpe symbol to immediately dial the address or phone number To enable the Ends Dialing feature Pref 1 Press the Prefs context sensitive soft aie key and then select Misc Options Ee Highlight Ends Dialing and press the Change conte
162. n the IP Deskphone is idle or while on a call You can also choose to disable the audible alert of the IM feature To enable or disable the audible alerts of a new IM e Press the Prefs context sensitive soft Prefs key select Message Options select IM Seitings and then select IM Audible SSS Alert On Off from the menu Select 4 Press the Select context sensitive soft key Instant Messaging On 5 Choose one of the following SSS Press the On Off context sensitive soft key to toggle between enabling IM audible alerts or disabling IM Back audible alerts Ewa Press the Back context sensitive soft key to return to the previous menu Composing an Instant Message When you compose an IM enter the address of the recipient and then enter the message When you reply to an Instant Message the IP Deskphone automatically enters the address For more information see Replying to an Instant Message on page 147 You can also send an IM directly from the Address Book For more information see Viewing the Address Book on page 111 To compose and send an Instant Message 1 Do one of the following Msgs Press the Msgs context sensitive soft key select Instant Messaging Sj and press the New IM context sensitive soft key o2 Access the list of IMs by pressing _ the Expand fixed key Send IM To compose an IM from the Avaya 1220 IP Deskphone Address Book Esa select an
163. nclude user and IP Deskphone identifiable information that may need to be protected per US Federal DoD requirements guidelines Attention To hide information that is protected the administrator can disable the Details context sensitive soft key on the main Phone Information screen If the Details context sensitive soft key is disabled you cannot view details on the Phone Information details screen Advanced features If the Details context sensitive soft key is enabled you can view the Phone Information Details screen In the Services menu select Phone Information and then press the Details context sensitive soft key Figure 44 on page 257 displays the Phone Information Details screen Figure 44 Phone Information Details screen Primary User Alice oo ca Primary Domain syaya com MAC 0022CFO0F49B 222 111 222 111 Sem omc A my ME The Phone information details list the following e Primary User Primary Logged in User name e Primary Domain Primary login domain MAC Device MAC address e IP IP Deskphone IP Address e Device Licensing Token usage information License or token usage information for the IP Deskphone It is an optional item in the Phone Information To dismiss the details screen and return to the previous display press the Back context sensitive soft key Screensaver screen lock You can lock the display of the IP Deskphone using a timed Screensaver Lock When the screensav
164. nditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the lt ORGANIZATION gt nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF Third party terms USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE END OF TERMS AND CONDITIONS Libjpeg The following component is licensed under libjpeg license Libjpeg Libpeg License This software is copyright C 1991 1998 Thomas G Lane All Rights Reserved except as specified below Permission is hereby granted to use copy modify and distribute this software or portions thereof for any purpose without fee subject to the
165. ne key of the IP Deskphone If you are a secondary user the order of the next available line key is from bottom to top and right to left on the IP Deskphone followed by the keys on the Expansion Module from bottom to top and right to left You can select a different available line key for secondary accounts during the login process Figure 39 on page 230 shows the Avaya 1220 IP Deskphone with an Expansion Module for Avaya 1220 Series IP Deskphone and multiple accounts Figure 39 Avaya 1220 IP Deskphone with Expansion Module and multiple accounts 01 17 1 54pm 4 missed calls View Serves Msgs Prefs Pressing a line key either brings up a dialing prompt initiates a call toa pre selected target or answers an incoming call For more information see Making a call on page 231 At select account prompts such as the Logout screen and User Settings screen pressing a line key highlights the corresponding account Each line key reflects the state of its account e If there is a call for the account a phone icon shows the state of the call whether it is on hold or ringing e If there is more than one call the state of the most active call is displayed Missed incoming calls and new voice mail messages for the account are indicated with an icon This supplements the NN missed calls message on the idle screen and the red LED which cannot provide per account information MADN Do Not Disturb and Call
166. ng Press the Select context sensitive soft key to select Presence Back Press the Back context sensitive ae soft key to return to the previous cm step Additional features 3 You can choose a more detailed message for other users to see or you can select None if you do not want to give additional information 4 Ifyou chose Connected in step 1 press the Up Down navigation key to highlight one of the following details None Away Out to Lunch Be Right Back If you chose Unavailable in step 1 press the Up Down navigation key to highlight one of the following details None Busy On vacation Offline Note You can create your own Presence message to appear on screen which become available when you program a feature key as a shortcut For more information see Adding a new Presence state message on page 213 Additional features Finish 5 Choose one of the following aa Press the Finish context sensitive soft key to select the Presence detail and finish the procedure Back Press the Back context sensitive TERZ soft key to return to the previous step Remove a programmed feature key You can remove a feature key by using one of the following methods 1 Edit context sensitive soft keys See To remove a feature key using the Edit context sensitive soft key on page 198 Bulk context sensitive soft keys See To remove
167. ngs Change Location More Press the More context sensitive soft key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Conf Trnsfer Audio More Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 8 of 8 Unlock The Unlock context sensitive soft aS key appears if you answer a call when the IP Deskphone is locked with a password protected screensaver Navigation keys This section provides information about keys you can use to navigate within the menus of your Avaya 1220 IP Deskphone Note Menu items are sorted by number You can select menu items in one of the following ways e Press the corresponding number on the dialpad and then press the Select soft key e Use the navigation key to scroll through the menu to highlight the item you want to select and then press the Select soft key Table 4 on page 36 describes the navigation keys and their functions Table 4 Navigation keys and functions Part 1 of 2 Navigation Key Cluster Navigation Key Cluster Function Press the Left or Right arrows on the Navigation Key Cluster to Scroll long lines of text when you view caller ID Note The Avaya 1220 IP Deskphone automatically scrolls long lines of text from right to left for entries such as in your addr
168. nsitive soft key to not delete the Call Subject and return to the previous menu Editing a Call Subject You can edit a Call Subject while the IP Deskphone is idle WEL diate EER To edit a Call Subject while the IP Deskphone is idle Prefs Edit abc Save Back ae Press the Prefs context sensitive soft key select Feature Options and then select Call Subject from the menu Press the Up Down navigation key to scroll through and highlight the Call Subject to edit Press the Edit context sensitive soft key to edit the selected Call Subject Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to edit the Call Subject Choose one of the following Press the Save context sensitive soft key to confirm the changes Press the Back context sensitive soft key to return to the previous menu without editing the Call Subject Receiving a call Receiving a call When you receive a call you are typically notified by the alerting ring and the incoming caller identification appears on the LCD screen The incoming call forces the screen to exit active menu activities and takes precedence over a pop up Instant Message IM Caller identification When you receive an incoming SIP call the Caller ID information appears on the LCD screen When you receive a call from a contact that is entered in the Avaya 1220 IP Deskphone Ad
169. ny particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License Third party terms incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License f
170. o confirm the entry and complete the procedure Press the Clear context sensitive Back soft key to erase the entry Press the Back context sensitive soft key to return to the previous menu The following procedure continues from Step 6 on page 190 To program a Do Not Disturb feature key 1 Select Do not disturb Select 2 Press the Select context sensitive soft key 3 Use the dial pad to enter a key label 4 Select a User Select 1 Press the Select context sensitive soft key Additional features Finish Back Choose one of the following Press the Finish context sensitive soft key to confirm the entry and complete the procedure Press the Back context sensitive soft key to return to the previous menu The following procedure continues from Step 6 on page 190 To program a Send IM feature key 1 Select 2 ect l Next 4 aS i Select Send IM Press the Select context sensitive soft key Use the dial pad to enter a key label Press the Next context sensitive soft key Use the dial pad to enter an address Additional features Finish 6 Press the Finish context sensitive soft Sj key to continue The following procedure continues from Step 6 on page 190 To program a Presence feature key 1 Press the Up Down navigation key to highlight one of the following Connected Unavailable Select 2 Choose one of the followi
171. o create a new call subject while initiating a call Subject New abc Press the Subject context sensitive soft key to send a Call Subject with the call you are making Press the New context sensitive soft key to create a new Call Subject Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the new Call Subject for the contact Making a call Save 5 Choose one of the following Press the Save context sensitive Clear soft key to save the new Call Subject and use it with the call Press the Clear context sensitive Back soft key to clear the text Press the Back context sensitive soft key to return to the previous menu without sending the new Call Subject Note The Avaya 1220 IP Deskphone saves the new Call Subject to the list of Call Subjects for later use Managing Call Subjects You can create a list of Call Subjects to have ready to use when you initiate a phone call The number of Call Subjects that are stored on the Avaya 1220 IP Deskphone depends on how the IP Deskphone was initially configured You can modify delete and add Call Subjects while the IP Deskphone is in the idle state Adding a Call Subject You can add a Call Subject while the IP Deskphone is idle To add a Call Subject while the IP Deskphone is idle Prefs 1 Press the Prefs context sensitive soft Sai key select Feature Options and then se
172. o discuss budget Address From Robert To Alice alice companya com Subject Calling to discuss budget Name From robert companyb com To Alice alice companya com Subject Calling to discuss budget When you forward your calls to another user or phone you have the option to program the Avaya 1220 IP Deskphone to remind you that incoming calls can be forwarded This notification is an audible signal you hear when you go off hook and a change to the ring pattern when a call is incoming To activate or deactivate this notification Prefs 1 Press the Prefs context sensitive soft key select Feature Options and select ee Call Fwd Notification from the menu Additional features On 1 Choose one of the following Press the On context sensitive soft key to activate Call Forward Notification Off Sees Ifthe Call Forward Notification is D activated you press the Off context sensitive soft key to deactivate the feature Note f the Avaya 1220 IP Deskphone is ringing or is in Do Not Disturb mode you cannot forward the call To forward your calls or change the number where calls are forwarded CallFwd 1 Press the CallFwd context sensitive soft key Bess 2 Enter the phone number or SIP address where you want to forward your calls Additional features Forwrd 3 Choose one of the following Press the Forwrd context sensitive soft key to accept the number and
173. o reenter the editing domain Password check to switch domains When no one is logged on a domain soft key appears When you press the domain soft key the current domain page appears without a password query Password protection for editing domain When you press Edit for a domain the admin password prompt appears The editing domain page appears after you enter the correct admin password If you do not enter the correct password the message incorrect password appears with a prompt to retry Password request in server settings mode When you edit the domain from the server settings under the Network menu you are prompted to enter the admin password After you enter the password the Domain page appears When you press the Edit context sensitive soft key there is no prompt for the admin password because you have already entered the admin password to load the Server Settings menu Selecting a language Your Avaya 1220 IP Deskphone has the capacity to operate using other languages such as French The system administrator can provision the IP Deskphone with up to five languages If the IP Deskphone is provisioned with other languages you can choose an available language during the login process by pressing the Lang context sensitive soft key on the User Login page Accessing the Avaya 1220 IP Deskphone To change the language 1 Choose one of the following Change Press the Change context sensitive sea soft
174. ode is on Missed and displays all the calls in the Call Inbox Press the Delete context sensitive soft key to delete the highlighted call or all calls in your Call Inbox See Deleting calls in your Call Inbox on page 138 Press the Exit context sensitive soft key to exit the Call Inbox Call Inbox Table 8 on page 132 provides a list of additional user interactions for the main inbox screen Table 8 Additional user interactions Use the Enter key to place a call to the C selected address using the primary login of the IP Deskphone The Enter key has the same behavior as the Call context sensitive soft key Use the Dial pad to select an item by index To place a call to the address of the selected call log entry from the primary logged in user of the IP Deskphone do Car d one of the following Liftthe handset 9 1 Press the Headset fixed key Press the Handsfree fixed key Press the Line key to place a call to the address of the selected call log entry from the user logged in on the selected line key Call Inbox Viewing the details of a call in the Call Inbox To view details of a call in the Call Inbox 1 When you view the details of a call in the Call Inbox you can do the following Initiate a call to the caller displayed on the screen For more information see Initiating a call from the Call Inbox on page 137 Call Se Press
175. of the following procedures e Automatic login on page 56 e Setting the domain on page 56 e Selecting a language on page 58 e Logging on to your IP Deskphone on page 59 e Configuring the duration of the login on page 63 e Selecting a location on page 65 e User Profile on page 66 e Overwriting your personal Address Book on page 67 Note The system automatically logs you back on after a power outage or software upgrade The system administrator configures this feature on a network wide basis Automatic login Before you first receive your Avaya 1220 IP Deskphone your system administrator can configure your IP Deskphone with your user logon and password If this is the case after you plug in the IP Deskphone you can use it without further configuration Note f the IP Deskphone is configured with automatic logon you can not use the log off function and you need a password to access some features and functions Contact your system administrator or service provider for further information Setting the domain Before the log on process if you need to change the domain or confirm that the domain you log on to is correct press the Domain context sensitive soft key from the logon prompt The current domain appears on the Avaya 1220 IP Deskphone LCD screen You can edit the domain that is listed or press the Domain context sensitive soft key to access a list of available domains to which you
176. of these files The deletion of files is often necessary when the IP Deskphone is redeployed to a different user To delete user data files em 1 Press the Services fixed key 2 Select File Manager Note You must enter your login password to access the File Manager menu abc Ss 3 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input 4 Use the dialpad to enter your password 5 Choose one of the following Press the Ok context sensitive soft Back key Press the Back context sensitive soft key to return to the previous menu Advanced features Select Delete Exit Back Press the Up Down navigation key to highlight one of the following Profiles Sounds Languages System file Allfiles Choose one of the following To enter the selected folder press the Select context sensitive soft key To delete contents of the selected folder press the Delete context sensitive soft key Note Folders cannot be deleted because they are on the IP Deskphone Ifyou are at the root folder of the flash disk press the Exit context sensitive soft key to return to the previous menu If you are already inside the folder press the Back context sensitive soft key to return to the previous menu Advanced features To delete a user profile Delete Back To delete a sound file Delete
177. oft key to return to the previous menu without deleting the Call Decline Reason Receiving a call To edit a Call Decline Reason 1 Press the Up Down navigation key to scroll through and highlight the Call Decline Reason to edit 2 Press the Edit context sensitive soft key to edit the selected Call Decline Reason 3 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters 4 Use the dialpad to edit the Call Decline Reason 5 Choose one of the following Back Press the Save context sensitive soft key to confirm the changes Press the Back context sensitive soft key to return to the previous menu without editing the Call Decline Reason Ignoring an incoming call You can terminate an incoming call alert without answering the call or sending a Decline Call reason by pressing the Ignore context sensitive soft key or by pressing the Goodbye fixed key The caller continues to hear the ringing tone but is unaware that you are ignoring the call Receiving a call You can set the Call Ignore feature to either Local or Network When Call Ignore is set to Local only that IP Deskphone is affected and it stops ringing when you press the Ignore context sensitive soft key When Call Ignore is set to Network and you press the Ignore context sensitive soft key the IP Deskphone stops ringing and a message is sent to the network indicating that you are busy at al
178. ollowing are the items on the displayed list Mode to enable or disable the screensaver and choose if the screensaver is to be password protected e Delay to configure the time delay before the screensaver is invoked e Image to select the background image to display when the screensaver is active e Text to configure the text that appears on screen when the screensaver is active The following are the options available for the screensaver settings menu e Select to select the currently highlighted setting e Back to dismiss the screensaver setting Selecting the screensaver setting screen The screensaver mode settings screen allows you to enable or disable the screensaver lock Choose Prefs Display and then select Display Screensaver to display the screensaver settings screen Figure 47 on page 260 shows the screensaver mode setting screen Advanced features Figure 47 Screensaver mode setting screen 1 Disable 2 Enable no password The screensaver mode setting lists the following items e Disable to the disable the screensaver Enable no password to enable the screensaver with a password free mode e Enable with password to enable the screensaver with a password mode The following are the options available for the screensaver settings menu e Select to select the currently highlighted setting e Back to dismiss the screensaver mode menu Note Some options m
179. on allows you to answer an incoming call to the IP Deskphone by clicking a button on your PC Client running on your PC The call continues as if you answered it using the Answer context sensitive soft key on the IP Deskphone This feature allows you to control a call coming to the IP Deskphone using a softphone client on the PC The call data is actually sent and received by the IP Deskphone This feature does not support the Copy context sensitive soft key Additional features Answer Mode Settings For an Avaya 1220 IP Deskphone to automatically be answered on your PC Client softphone you must pre grant authorization to the user or user groups who are making the request for an automatic answer Press Prefs Feature Options and then select Answer Mode Settings to request an automatic answer to the callers The following options are available for the Answer Mode Settings page Allow Mode to select a mode The options for the Allow Mode are as follows Disabled Friends Directory includes all Friends Public includes all users e Allow Address to edit the list of address The following context sensitive soft keys are available for the Answer Mode Settings page e Change to open the Allow Mode Settings page if option 1 is selected Allows you to open the Allow Domain page shown if option 2 is selected e Back to return to the Feature Options page Allow Mode Settings The Allow Mode Settin
180. one has multiple users see Logging out on page 226 Making an emergency call You can use the Avaya 1220 IP Deskphone to make an emergency call to the Public Safety Answering Point PSAP from any accessible screen without logging on When you pick up the handset press the handsfree button or headset button without logging on a message Emergency calls only appears and the Avaya 1220 IP Deskphone can only be used to make an emergency call All context sensitive soft keys and feature keys are blank and unusable except for the second context sensitive soft key which allows you to switch between numeric and alphabetic characters If you hang up before the connection is established the Avaya 1220 IP Deskphone returns to the initial state After the connection is established the call can be disconnected only by an operator If you hang up after the connection has been made the IP Deskphone switches to loudspeaker If the loudspeaker is already on and you press the hang up button nothing happens The call is not disconnected Accessing the Avaya 1220 IP Deskphone When you make an emergency call the location of the IP Deskphone is forwarded to the PSAP Note When the IP Deskphone is waiting for the user to log on or it is blocked by a screen saver you can still make an emergency call If you pick up the handset a message Emergency calls only appears and the IP Deskphone can be used for making only emergency calls
181. ons Procedures for the most commonly used functions are provided below Login 1 Enter your User ID and press the Login key Enter your password and press the Next key 3 To permanently login press the Next key To login for a period of time press the Timed key enter the dura tion of your login and press the Next key Logout 4 Press the Services hard key and then select Logout 5 Press the abe 123 context sensitive soft key to toggle between alphabet and numeric input 6 Press Logout context sensitive key UELLS E Ke L Quick reference Lift the Handset or press the Headset key Handsfree key or the Line key and enter the SIP address or phone number and press send Or press the Redial key to call the previously entered SIP address or phone number e Press the Directory hard key select Friends select an entry press Status and then press the Call key e Press the Services hard key select Search select an entry in the Address Book and then press the Call key Lift the Handset or press the Headset key Handsfree key or the Line feature key and dial from the Address Book or Inbox as follows 1 Press the Address Book or Inbox key 2 Navigate to the required entry 3 Press the Select key to conect Answering a call Perform one of the following to answer a call e Press the Handsfree key e Press the Headset key e Press the Line key e Press the Answer key e Pick up the Hands
182. onstitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactiv
183. ontact designated as a friend and return to Back the address menu screen E Press the Back context sensitive soft key to return to the previous menu 9 Choose one of the following Yes a Press the Yes context sensitive soft key to designate the contact as a friend Press the No context sensitive soft key if you do not want to designate the contact as a friend and return to the address menu screen 10 Press the OK context sensitive soft key to complete the entry and return to the previous menu O l The Address Book Searching for a contact in the Address Book When you access the Avaya 1220 IP Deskphone Address Book you can perform a search for a contact using one of the following methods e Index Search performs a search based on the index number you enter e 1st Character Search performs a search based on the first character you enter e Name Search performs a search based on the name you enter To change the method the Avaya 1220 IP Deskphone uses to search Prefs Change aa Select Press the Prefs context sensitive soft key select Misc Options and then highlight Search Method from the menu Press the Change context sensitive soft key Press the Up Down navigation key to highlight the Search Method you want to use as the default when you search for a contact 1 Index Search 2 1st Character Search 3 Name Search Press the Select context
184. or example jdoe2 domain com You can enter and edit text on your Avaya 1220 IP Deskphone using the following methods Attention Some service providers support only the use of a Directory Number DN such as 555 5555 to initiate a call to another IP Deskphone Contact your system administrator or service provider to determine if alphanumeric dialing is supported Alphanumeric dialing consists of string of text that contain letters and numbers that make up for example a SIP address Entering text using the IP Deskphone dialpad For applications that offer text input when you use the dialpad to enter text the system activates the abc 123 context sensitive soft key You can toggle between numeric and alphabetic input as follows e When the context sensitive soft key label is abc you can enter alphabetic text e When the context sensitive soft key label is 123 you can enter numbers Figure 9 context sensitive soft key abc 123 For example if you want to enter the lower case letter a press the abc 123 context sensitive soft key to toggle to alphabetic input Then press the number 2 key once If you want to enter the upper case letter C press the number 2 key six times You can cycle through the letters and the numeral by pressing the number button repeatedly Using your Avaya 1220 IP Deskphone To create names or words that contain two adjacent letters that appear on the same button for example the word press you ca
185. original software If you use this software ina product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license Libpng 1 2 37 June 4 2009 Libpng License This copy of the libpng notices is provided for your convenience In case of any discrepancy between this copy and the notices in the file png h that is included in the libpng distribution the latter shall prevail Third party terms COPYRIGHT NOTICE DISCLAIMER and LICENSE If you modify libpng you may insert additional notices immediately following this sentence libpng versions 1 2 6 August 15 2004 through 1 2 34 December 18 2008 are Copyright c 2004 2006 2008 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 0 6 with the following individuals added to the list of Contributing
186. ou press the More context sensitive soft key for the second time the following context sensitive soft keys appear on the menu list ScrnSvr Press the ScrnSvr context sensitive soft key to activate the screensaver only if the screensaver feature is enabled Table 1 Menu items accessed through context sensitive soft keys Part 5 of 7 Presnce Press the Presnce context sensitive T soft key to configure the presence status for your IP Deskphone Prefs Press the Prefs context sensitive soft key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen 2 Audio use to adjust tones and volume settings 3 Feature Options use to configure the following Feature keys Call Decline Reasons Call Ignore Action Call Subject Call Fwd Notification Missed Call Notification Table 1 Menu items accessed through context sensitive soft keys Part 6 of 7 Prefs 4 Language use to change the interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Ends Dialing Hold Mode Private Time 6 Network use to access the following Server Settings Device Settings Diagnostics Licensing Lock Prefs 7 User Settings use
187. our Address Book on page 272 To bulk create feature keys based on an existing directory Address book group Prefs 1 From the Idle screen press the Prefs context sensitive soft key press the More context sensitive soft key until you see Prefs Advanced features Bulk Select Press the Up Down navigation key to highlight Feature Options then choose Feature keys The main feature key programming screen appears Press the Bulk context sensitive soft key The Program Key Bulk commands screen appears Press the Up Down navigation key to highlight Feature key creation Press the Select context sensitive soft key The Create keys screen appears Press the Up Down navigation key to highlight the type of programmed keys you want to create by bulk command You can choose one of the following options Speed Dial Send IM Call Forward Advanced features Select Back Select Back Choose one of the following Press the Select context sensitive soft key If you press the Select context sensitive soft key the Select Source screen appears Press the Back context sensitive soft key to dismiss the screen Press the Up Down navigation key to highlight the source data for the bulk key creation You can choose one of the following options Friends Groups if you have existing groups in your address book Address book Press the Sele
188. pears offering the following destinations for the contact information 1 Address Book 2 Speed Dial Key 3 Send IM Key 4 Call Forward Key 2 Press the Up Down navigation key to highlight the Address Book and press the Select context sensitive soft key Select feb l Q 3 Press the abc context sensitive soft key to toggle between alphanumeric and numeric characters The Address Book i Pasi o Back Next Back Use the dialpad to enter a name for the new entry Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note lf you do not need to change the name for the contact press the Next context sensitive soft key Use the dialpad to enter a new phone number or new SIP address for the above contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note lf you do not need to change the name for the contact press the Next context sensitive soft key The Address Book 8 Do one of the following to complete the entry Press the Yes context sensitive soft SEREZ key to add the contact to a group and then select the group for the contact to be added No Press the No context sensitive soft key if you do not want a c
189. play on the screen while the IP Deskphone is idle To create the idle screen display text Prefs 1 Press the Prefs context sensitive soft key select Display and select Idle Screen Text Display abc 2 Press the abc 123 context sensitive soft ec key to toggle between alphabetic or numeric input 3 Use the dialpad to enter the display text you want to appear on the idle screen display of the Avaya 1220 IP Deskphone Configuring the Avaya 1220 IP Deskphone 4 Choose one of the following Save Back Press the Save context sensitive or soft key to save the idle screen text display Sa Press the Back context sensitive soft key to keep the existing screen display text and return to the Display menu Setting up the Backlight screensaver To set the amount of time the LCD screen remains backlit Prefs 1 Press the Prefs context sensitive soft key select Display Display Settings E za and then select Backlight Screensaver from the menu 2 Press the Left Right navigation key to increase or decrease the length of time you want the idle screen to remain backlit 3 Choose one of the following Press the Apply context sensitive soft key to set the length of time for the IP Deskphone to remain backlit and return to the Display menu Es Press the Cancel context sensitive soft key to keep the existing configurations and return to the Display menu Apply Cancel or Configuring the Av
190. plays background images on the screen From the preferences menu you can browse the stored images on the file system and select an image for the user interface Figure 52 on page 265 displays the background image menu Figure 52 Display menu 2 Idle Screen Text Display 3 Backlight Screensaver 4 Display Screensaver diehard Selection of the menu item takes you to a new display list that contains all the available image files on the Flash File System Selecting an image screen Select an image from a list of images currently stored on the Flash File System of the device 1 To select background image press the Prefs context sensitive soft key choose Display and then Background Image Figure 53 on page 266 displays the filenames of all image files currently stored on the Flash File System of the IP Deskphone Advanced features Figure 53 File names containing image files 7 Images 1 Bird PNG Ca Car PNG 3 Flower PNG 4 Logo PNG 2 The following are the options available for the background selection screen e Select to select the currently highlighted image e Back to dismiss the Image selection screen After you select the background image you want to use the confirmation screen appears Figure 54 on page 266 displays the selected image in the background and the message to press OK to keep the selected image Figure 54 Background confirmation screen Press OK to keep th
191. press the All context sensitive soft key Delete To delete the highlighted missed call or all missed calls press the Delete context sensitive soft key For more information see Deleting calls in your Call Inbox on page 138 Note The Avaya 1220 IP Deskphone deletes only the missed calls from the Call Inbox o Call Inbox Exit 6 To exit the Inbox and return to the idle IP Esa Deskphone screen press the Exit context sensitive soft key Missed Calls Notification You can change the call log behavior so that the message xx new calls is cleared by entering the Inbox without having to select each missed call Figure 19 on page 135 displays the Message options screen Figure 19 Messages screen Tare pin nk ei nem ii ie gang 1 Voice Mail Settings 2 IM Settings Changing the Missed Calls Notification behavior Msgs 1 Press the Msgs context sensitive soft 2 Press the Up Down navigation key to highlight Missed Calls Notification Call Inbox Select 3 Choose one of the following Ess Press the Select context sensitive soft key Press the Back context sensitive soft key to abort the changing of the configurations and return to the Message Options screen If you press the Select context sensitive soft key one of the following messages appears based on the current setting of the option Press Manual to change Missed Call Notification Message cl
192. r the new call as usual The Avaya 1220 IP Deskphone automatically puts the 3 way call on hold If you want to join the new caller to a 3 way call you must initiate a conference call with the server and join all callers to the conference call Note 2 lf the host of a 3 way call presses the hold button all callers in the 3 way call are put on hold Note 3 lf the host of a 3 way call presses the Goodbye fixed key or selects Release Call from the Action menu all calls in the 3 way call are terminated While on an active call Setting up a conference call When you want to invite three or more callers to a call you can set up a conference call using the Avaya 1220 IP Deskphone The call server handles conference calls You can join incoming calls to the conference call or you can join calls that you initiate Note Your system administrator or service provider must enable 3 way calling and conference calls for your Avaya 1220 IP Deskphone Contact your service provider or system administrator to determine if this feature is available To set up a conference call while on an active call with more than one other caller 1 Press the Up Down navigation key to highlight one of the calls Join 2 Press the Join context sensitive soft key and select Conference from the menu The calls are joined together as a conference call on the call server When you receive a new call while on a conference call you can answer ignore
193. r DND operations are selected pressing the key switches one or all accounts between forwarding to the key s target and not forwarding states The Call Forward mode and target for each account is persistent If you restart the IP Deskphone or logout and login the Call Forward state is retained Presence Selecting the Presence command from the Services menu prompts you to specify which presence state of the account should be modified The option all lets you configure all accounts to the same presence in one operation If you select a single account then the current state of the account is displayed and you are prompted whether it should be changed You are then prompted to enter the new presence state The new presence state is applied after it is confirmed If the option is selected no current state is displayed and you are immediately prompted to select the new state The new state is then applied to all registered accounts When using a programmed Presence feature key the account that is impacted by the Presence feature key is determined after the feature key is configured After a single account Presence programmed key is pressed e Ifthe account is already configured to the programmed presence state then the account is configured back to the Connected presence state e If not the account is configured to the programmed presence state After the all accounts Presence programmed key is pressed e Ifall accounts are alr
194. r programmed keys directly beneath the display area You use these keys to access and select menu items Speed Dial A user defined feature key that you press to diala preprogrammed SIP address or phone number User interface This consists of screen displays that interact with the end user as a result of an action or event User Profile Your User Profile that contains your specific settings and data saved and available when you logon to the IP Deskphone Visual Alerter Message Waiting indicator This is an LCD or an LED signal that flashes to indicate that a message is waiting or when the ringer is on Terms you should know Index Symbols Ends Dialing 51 Numerics 3 way calling 161 A Action key 28 152 Active Call features 151 Address Book 67 111 Advance system features 243 Alphanumeric dialing 53 Answering a call 100 Audio key 29 Cc Call Forward 206 Call Forward feature key program ming 192 Call Inbox 129 Call Subjects 92 Caller identification 99 Conference calls 163 Configuring the phone 72 Connecting the components 43 Context sensitive soft keys 15 19 D Date format 83 Declining a call 103 Display screen contrast 72 Do Not Disturb feature key pro gramming 193 Domain 56 E Enter key 17 Entering Text 48 Erasing user data 249 Expand key 18 Expansion Module 45 72 310 Expansion Module for IP Phone 1100 Series 183 F Feature key auto programming 199
195. ress the More context sensitive soft key for the third time you return to the first menu list Quick reference A description of the context sensitive soft keys available with the phone is idle is provided below Redial or NewCall Redial the last dialed number e If there is no stored redial number NewCall appears and has the same effect as pressing the primary user line key dial prompt Toggle between alpha and numeric input modes e To type letters abc must be displayed e To type numbers press abc to display 123 on the menu list Display the Messages menu 1 Voice Mail Use to access your Voice Mail The IP Deskphone connects to the server to retrieve your Voice Mail 2 Instant Messaging Use to access your IM box From the IM box you can e View received Instant Messages e Delete Instant Messages Send Instant Messages CallFwd Forward all calls to a specified address Block all calls Retrve Retrieve parked calls local and server parked calls only ScrnSvr Activate the screensaver only if the screensaver feature is enabled Quick reference Configure the presence status for your IP Deskphone Display the Preferences menu 1 Display Adjust screen display settings 2 Audio Adjust tones and volume settings 3 Feature Options Program feature keys call decline reasons call ignore actions and call subjects call fwd notification 4 Language
196. return to the Home screen Clear Press the Clear context sensitive ao soft key to clear the input line Back Press the Back context sensitive a soft key to cancel the input and return to the Home screen To deactivate Call Forward Disable 1 Choose one of the following Ea Press the Disable context sensitive soft key to deactivate Call Forward and return to the Home screen Back Press the Back context sensitive ES soft key to cancel deactivating the Call Forward and return to the Home screen Additional features Configuring Do Not Disturb Use Do Not Disturb to automatically block all incoming calls When you activate this feature the calling party receives a busy signal To enable Do Not Disturb 1 Press the DND context sensitive soft key on the idle display press the More context sensitive soft key until DND appears j Z J Enable 2 Choose one of the following Press the Enable context sensitive soft key to configure the IP Back Deskphone to Do Not Disturb Press the Back context sensitive soft key to return to the previous menu Press the Ok context sensitive soft key to return to the Services menu ao To disable Do Not Disturb Disable 1 Choose one of the following Sa Press the Disable context sensitive soft key to configure the IP Deskphone to Do Not Disturb Back 7 Press the Back context sensitive Sa soft key to return to
197. rom time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
198. rvices fixed key select Search and then select Local Search from the menu The Address Book Select abc Search Back Press the Up Down navigation key and then press the Select context sensitive soft key to choose a search criteria 1 User Name 2 Name 3 Phone Number Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the search information for the contact Choose one of the following Press the Search context sensitive soft key Press the Back context sensitive soft key to return to the previous menu Note When the search is unsuccessful the following message appears No entries found for lt search criteria gt The Address Book 6 When a search result is successful you can do one of the following Press the Up Down navigation key to highlight a contact from the search result and press the Call Call context sensitive soft key to initiate a call Press the Search context sensitive Search soft key to start a new search Press the Exit context sensitive soft Exit key to return to the idle screen 7 When a search result is not successful Search you can do one of the following Press the Search context sensitive soft key to return to the search menu and begin a new search Exit ses Press the Exit context sensitive soft key to return to the id
199. s appear when the Auto Answer Mode is enabled on the IP Deskphone 4 Language use to change the interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Ends Dialing Hold Mode Private Time While on an active call more 6 Network use to access the following Server Settings Device Settings Diagnostics Disable screensaver Licensing Lock 7 User Settings use to modify the following Call Settings IM Settings Voice Mail Settings Change Location Press the more context sensitive soft key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Join NewCall Audio more While on an active call To access a call on hold when multiple calls are on hold 1 Press the Up Down navigation key to highlight a call on hold 2 To retrieve the highlighted call on hold do one of the following Chad ve F Press the Line feature key beside the flashing LCD indicator D Press the Hold fixed key to retrieve ua gt a call on hold To make a call on hold the active call 1 Press the Up Down navigation key to highlight a call on hold Actvate 2 Press the Activate context sensitive soft key to make the highlighted call on hold Sarr the active call
200. s are available When you press the More context sensitive soft key a different selection of context sensitive soft keys appears If you press the More context sensitive soft key once from the first menu list you access the following context sensitive soft keys CallFwd DND Retrve More If you press the More context sensitive soft key from the first menu list twice you access the following context sensitive soft keys ScrnSvr Presnce Prefs More If you press the More context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys Redial abc Msgs More More context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list Table 1 Menu items accessed through context sensitive soft keys Part 4 of 7 Function Press the CallFwd context sensitive soft key to forward all calls to a specified address Press the DND context sensitive soft key to block all calls Retrve Press the Retrve context sensitive T soft key to retrieve parked calls local and server calls only More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys ScrnSvr Presnce Prefs More When y
201. se conditions 1 If any part of the source code for this software is distributed then this README file must be included with this copyright and no warranty notice unaltered and any additions deletions or changes to the original files must be clearly indicated in accompanying documentation 2 If only executable code is distributed then the accompanying documentation must state that this software is based in part on the work of the Independent JPEG Group 3 Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences the authors accept NO LIABILITY for damages of any kind These conditions apply to any software derived from or based on the IG code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software Third party terms We specifically permit and encourage the use of this software as the basis of commercial products provided that all warranty or liability claims are assumed by the product vendor END OF TERMS AND CONDITIONS TRex The following component is licensed under the T Rex license T Rex T Rex License Copyright C 2003 2004 Alberto Demichelis This software is provi
202. skphone Address Book Note f your service provider requires that a Directory Number DN be used to initiate a call the Address Book entry must have the DN to initiate a call First go off hook by using one of the methods described in the section Making a call using off hook dialing on page 88 If needed you can add a Call Subject For more information see Using Call Subjects on page 92 You can also access the Address Book while on an active call and initiate anew call The Avaya 1220 IP Deskphone automatically places the active call on hold when you initiate a new call The Address Book To initiate a call to a contact stored in the Address Book v 1 Press the Directory fixed key to select a a contact from the Address Book to call 2 Press the Up Down navigation key to highlight a contact on the list View aaa 3 Press the View context sensitive soft key to make a call to the contact 4 Choose one of the following Call Back Press the Call context sensitive soft or a key to make a call to the contact Press the Back context sensitive soft key to return to the off hook screen The Address Book Adding a contact to your Address Book You can add a new contacts to the Address Book of the Avaya 1220 IP Deskphone To add a contact to your Address Book aa Add abc Next Back Choose one of the following Press the Directory fixed key Press
203. splayed and the screen prompts you to select a group 6 Press the Up Down navigation key to highlight the required entry Advanced features Select Edit Add Back To add a new group Add Ok Back Choose one of the following options Press the Select context sensitive soft key to assign your new address book entry to the group that you selected Press the Edit context sensitive soft key to modify the name of an existing group Press the Add context sensitive soft key to add a new group invokes the add group screen Press the Back context sensitive soft key to dismiss the screen and return to the previous screen From the Select Group screen press the Add context sensitive soft key Choose one of the following Use the dialpad to enter the group name and then press the Ok context sensitive soft key Note f the name of the new group already exits an error screen appears Press the Back context sensitive soft key to return to the previous menu Advanced features Speed Dial List When configuring the provision a feature key can be used as a Speed Dial List You cannot modify or delete the feature key used by the Speed Dial List Also you cannot modify the content of the Speed Dial List Invocation of the speed dial list is similar to other feature key invocation The Speed Dial List key causes a full screen list to appear and offers you a chanc
204. ssage appears if the password is valid Invalid password message appears if the password is invalid e 123 abc to toggle input mode between numeric or alphabet e Set context sensitive soft key appears only if the feature allows the setting of user defined passwords This key invokes a password definition screen that allows you to configure a password e Back to dismiss the Enable with password mode menu If the option to use a user defined password is allowed the interface screen to configure the password is accessed through the Set context sensitive soft key on that screen If a user defined password is not allowed then the Set context sensitive soft key is not visible and you can use only the primary user login password to enable the password protected screensaver After the screensaver is activated if the IP Deskphone is idle for the defined delay time interval the screensaver takes control of the IP Deskphone Figure 51 on page 263 displays the screen with locked screen Advanced features Figure 51 Screensaver locked screen cay ed coy co LOCKED PESSERTS Of rererere d meerover D ereere The following option is available for the Enable with password mode e Unlock if the screensaver is not password protected this key press or any other cancels the screensaver If the screensaver is ina password protected mode pressing the Unlock context sensitive soft key invokes a password input screen
205. sure that you plug your IP Deskphone into a 10 100 1000 BaseT Ethernet jack To avoid severe damage to your IP Deskphone do not plug your Avaya 1220 IP Deskphone into a regular phone jack CAUTION Your Avaya 1220 IP Deskphone is designed for use in an indoor environment only Connecting the components Figure 8 on page 45 shows the connections on the Avaya 1220 IP Using your Avaya 1220 IP Deskphone Figure 8 Avaya 1220 IP Deskphone connections THO te a nape ree g LAN Ethernet Handset jack Position 1 slots Headset jack Position 2 slots AC Power PC Ethernet LAN LED WARNING Ensure that the protective rubber cap on the Expansion Module port is in place when the port is not in use Connection of anything other than the proper Expansion Module connector to this port can cause damage to the IP Deskphone Attaching the foot stand optional Attach the foot stand in the appropriate slots depending on the desired angle for your Avaya 1220 IP Deskphone If you insert the foot stand into the upper slots your Avaya 1220 IP Deskphone sits at a 25 degree angle Using your Avaya 1220 IP Deskphone If you insert the foot stand into the lower slots your Avaya 1220 IP Deskphone sits at a 55 degree angle 1 Align the bottom tabs on the foot stand with the position 1 slots or the position 2 slots on the back of your Avaya 1220 IP Deskphone In position 1 the Avaya 1220 IP Deskphone sits at a 25 degre
206. t key to accept the entry Press the Yes context sensitive soft key or the No context sensitive soft key to designate whether the new entry is a friend The IP Deskphone saves the entry to the Address Book and returns you to the Inbox screen Choose one of the following Press the Search context sensitive soft key to start a new search Press the Back context sensitive soft key to return to the previous screen The Address Book 8 When a search result is not successful you can do one of the following New Press the New context sensitive soft key to return to the search menu and Back begin a new search TERZE Press the Back context sensitive soft key to return to the previous screen Call Inbox Call Inbox While your Avaya 1220 IP Deskphone is active all incoming calls are saved in your Call Inbox You can view the following details about each call Call status Missed Name of the caller SIP address Time of the call Number of consecutive calls each caller made to you Call Subject if the caller sends a Call Subject You can set the filter on your Call Inbox to display all incoming calls or missed calls You can access your Call Inbox while the IP Deskphone is idle or while you are on a call Figure 18 on page 129 shows the Call Inbox while the phone is idle Figure 18 Call Inbox while IP Deskphone is idle Call Inbox Accessing the Call Inbox You can a
207. text sensitive soft key to create a new decline reason to send For more information see Creating a new Call Decline Reason on page 104 New Note Highlight None to use the default system message User has declined call Receiving a call Send 3 Choose one of the following Press the Send context sensitive soft key to send the selected decline Back reason to the caller Press the Back context sensitive soft key to abort the call decline and return to the incoming call screen Creating a new Call Decline Reason You can create an new Call Decline Reason To create a New Decline Reason during an incoming call Decline a 1 Press the Decline context sensitive soft key to decline an incoming call New 2 Press the New context sensitive soft key to create a new custom decline reason abc 3 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the Dialpad to enter a new Call Decline Reason p Receiving a call Send 5 Choose one of the following DERI Press the Send context sensitive soft key to send the new custom decline reason to the caller Note The IP Deskphone adds the new reason to the list of Decline Call Reasons for future use Back Cl Press the Back context sensitive soft key to return to the initial Decline Call screen Managing Call Decline Reasons You can create Call Decline Reasons that you
208. the Add context sensitive soft key select Address Book from the menu and then press the New context sensitive soft key Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Choose one of the following Use the dialpad to enter a name for the new contact and press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Use the dialpad to enter a phone number or SIP address URI for the new contact The Address Book Yes Back 5 Do one of the following to complete the entry Press the Yes context sensitive soft key to add the contact to a group and then select the group for the contact to be added Press the No context sensitive soft key if you do not want the contact to a group and return to the address menu screen Press the Back context sensitive soft key to return to the previous menu Press the Ok context sensitive soft key to complete the entry and return to the Address Book menu Editing a contact in your Address Book You can edit a contact in your Address Book To edit a contact in your Address Book oO 1 Press the Directory fixed key The Address Book View Edit abc Next Back Press the Up Down navigation key to highlight the contact you want to edit and then press the View context sensitive soft key Press
209. the Edit context sensitive soft key to edit the contact information Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the new name for the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note lf you only need to change the SIP address or phone number for the contact press the Next context sensitive soft key without making changes to the name The Address Book Next Back Yes Back Use the dialpad to enter a new phone number or new SIP address URI for the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Do one of the following to complete the entry Press the Yes context sensitive soft key to designate the contact as a friend and return to the address menu screen Press the No context sensitive soft key if you do not want a contact designated as a friend and return to the address menu screen Note lf the contact is already designated as a friend then the question Remove from friends appears Press the Yes context sensitive soft key to remove the contact from your friends list or press the No context sensitive soft key to keep the contact on your fri
210. the Services fixed key twice quickly Prefs ai Press the Prefs context sensitive PERSZ soft key and then select Network from the menu Note You need to enter an administration password to access the Network menu items Customizable banner for login If a login banner with login banner text is configured the IP Deskphone displays the banner text on the screen as the user logs on Changing the IP Deskphone configured language does not change the banner text language The banner appears only for the primary user of an Advanced features IP Deskphone In a multiuser configuration even when the banner text is enabled the banner does not appear to the secondary user logins Figure 43 on page 256 displays the login banner screen Figure 43 Login banner screen togn Banner elcome tothe Avaya IP Phone 1140 E login banner screen Press OK to complete your login process You can dismiss the banner screen While you dismiss the banner screen the IP Deskphone switches to DND mode until the banner is dismissed Outgoing or incoming calls are not allowed other than emergency calls until you dismiss the banner You can see pop up messages or prompts on the bottom of the banner screen after you dismiss the login banner Phone Information Details screen The Phone Information details screen displays the Primary user Primary domain MAC address and IP address of the IP Deskphone The contents of this screen i
211. the Up Down navigation key to highlight one of the following feature key services Speed Dial Call Forward Do Not Disturb Send IM Presence Additional features Select eres 3 Choose one of the following Press the Select context sensitive Back soft key to choose a service Cs The next screen in the process opens Press the Back context sensitive soft key to return to the previous menu abc EE 4 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input 5 Use the dialpad to enter the label for the feature key Additional features Next Back 6 Choose one of the following Press the Next context sensitive soft key to continue Continue to input information based on the following services Speed dial See To program a Speed Dial feature key on page 190 Call Forward See The following procedure continues from Step 6 on page 190 on page 192 Do Not Disturb See To program a Do Not Disturb feature key on page 193 Send IM See To program a Send IM feature key on page 194 Presence See To program a Presence feature key on page 195 Press the Back context sensitive soft key to return to the previous menu The following procedure continues from Step 6 on page 190 To program a Speed Dial feature key Select Select 1 Press the Select context sensiti
212. the display is similar to the display of a normal call The IP Deskphone auto answers the intercom call on handsfree after the configured number of seconds pass by The IP Deskphone auto answers only if you do not answer the call within the configured time limit If you are on an active call the IP Deskphone does not auto answer the incoming intercom call Receiving paging calls Your IP Deskphone can be part of a paging group After you receive a call from the paging group the following happens The display on the screen includes a lt lt Paging gt gt tag the From header and optional subject The IP Deskphone establishes a one way speech path between the IP Deskphone and the caller that is you can only hear the call you cannot respond The IP Deskphone does not display context sensitive soft keys Receiving a call e The IP Deskphone blocks all key events such as line keys and digit keys except for the Volume up and down keys the Mute on and off key and the Release key Goodbye key e Ifyou are on an active call the IP Deskphone does not auto answer the page call e While the page call is active Do Not Disturb DND is enabled on the IP Deskphone the IP Deskphone does not accept other incoming calls until the page call ends e If you are in the process of making an outgoing call and a page call comes in the IP Deskphone ends the outgoing call and auto answers the page call The Address Book
213. through and highlight the time zones o Note Time zones are listed based on GMT format for example GMT 11 00 Samoa GMT 10 00 Hawaii 6 Choose one of the following Select Back Press the Select context sensitive or soft key to save the time zone selection and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu You can select the time zone format for your Avaya 1220 IP Deskphone To select a time format Prefs T 1 Press the Prefs context sensitive soft key select Misc Options and then select Time Configuring the Avaya 1220 IP Deskphone Change 2 Press the Change context sensitive soft key 3 Press the Up Down navigation key to highlight Time Format in the menu Change 4 Press the Change context sensitive soft key change the date format Press the Up Down navigation key to scroll and highlight a time format 12 hour 24 hour a French 6 Choose one of the following Select Back Press the Select context sensitive or soft key to save the time format and Epes return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu MELI ER Making a call This section describes the methods you can use to make a call You can make a call from your Avaya 1220 I
214. to send an IM in response to the IM you are viewing abc aaa 2 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input 3 Enter the message you want to send as a reply Instant Messaging Send Gg 4 Choose one of the following Press the Send context sensitive Back soft key to send the IM when it is lete aa _ Press the Back context sensitive soft key to return to the previous menu and not send the IM Initiating a call from an Instant Message To initiate a call from the IM Inbox press the Expand fixed key or press the Msgs context sensitive soft key and then select Instant Messaging from the menu Note If your service provider requires that a Directory Number DN be used to initiate a call you cannot initiate a call from an Instant Message To initiate a call from an Instant Message Msgs 1 Choose one of the following SEEE Press the Msgs context sensitive soft key and then select Instant Messaging from the menu o2 Press the Expand fixed key 2 Press the Up Down navigation key to highlight an IM from the list of Instant Messages Instant Messaging 3 Press the View context sensitive soft View key to access the IM Call 4 To initiate a call to the contact who sent you an IM press the Call context sensitive soft key The Avaya 1220 IP Deskphone goes off hook and initiates the call Deleting an Instant
215. to the previous menu To remove a contact from the Friends list press the Delete context sensitive soft key This completely removes the contact from your personal Address Book Additional features Next Back Yes Back Use the dialpad to enter the new address for the contact Choose one of the following Press the Next context sensitive soft key to complete the process Press the Back context sensitive soft key to return to the previous menu Choose one of the following Press the Yes context sensitive soft key select the group and press the Select context sensitive soft key to add contact to the group Press the No context sensitive soft key to return to the previous menu without adding contact to the group Press the Back context sensitive soft key to return to the previous menu Press the Ok context sensitive key to return to the friends list Additional features To delete a contact from your Friends list uv 1 Choose one of the following Press the Directory fixed key Filter Press the Filter context sensitive soft key and select Friends from T the menu Select Press the Select context sensitive key Press the Up Down navigation key to highlight the friend you want to delete and press the Edit context sensitive soft key N Edit Delete Press the Delete contact sensitive soft key This completely removes the contact from your
216. unts in the same way For more information about different autologin scenarios see Primary account logout on page 226 Logging out The logout command prompts you to select an account asks for confirmation then proceeds to log out the account Logging out an account frees the corresponding Line key Logging out does not require a password For more information about logging out see Logging off from the Avaya 1220 IP Deskphone on page 68 Figure 38 on page 226 shows the logout screens Figure 38 Logout screens User2 User 2 User2 domain com User logout 01 17 1 54pm 3 User3 domain2 com Confirm t for User 1 domain com Primary account logout Logging out of the primary account causes all other accounts to log out automatically and the IP Deskphone to display the login screen The secondary accounts are logged back in automatically when a new primary account is registered or the same primary account is re registered If the IP Deskphone is restarted after logging out of the primary account it returns to the login screen Logging in a new primary account leads to automatic login of secondary accounts The list of programmed feature keys is part of the IP Deskphone profile As a result logging out of one primary account and logging in on a different account could change the feature keys If a secondary account was assigned to a key that is also in the set of feature keys the secondary account takes
217. ve soft key Select Speed Dial Press the Select context sensitive soft key Additional features Next Next Ok Cancel Use the dial pad to enter a key label Press the Next context sensitive soft key to continue Use the dial pad to enter an address Press the Next context sensitive soft key to continue Use the dial pad to enter a Call Subject associated with the Speed Dial contact You can leave this blank if you do not want to include a Call Subject Choose one of the following Press the Ok context sensitive soft key to confirm the entry and move to the next step Press the Cancel context sensitive soft key to return to the previous step Additional features Yes LS 10 Choose one of the following Press the Yes context sensitive soft key to activate auto retrieve of held No call on hang up of speed dial Press the No context sensitive soft key to return to the previous step The following procedure continues from Step 6 on page 190 To program a Call Forward feature key 1 Select Call Forward 2 Use the dial pad to enter a key label 3 Press the Next context sensitive soft key to continue 4 Select a User Select 1 Press the Select context sensitive soft key 2 Use the dial pad to enter the address Additional features Finish 3 Choose one of the following Press the Finish context sensitive Clear soft key t
218. wing Si Press the Ok context sensitive soft key to confirm the entry and Back complete the procedure DENTE Press the Back context sensitive soft key to return to the previous step Configuring Privacy settings You can restrict caller information coming to the IP Deskphone or caller information leaving the IP Deskphone You can restrict the name SIP address or both from appearing on the screen Incoming call privacy You can restrict the information for incoming calls to your IP Deskphone by configuring the Incoming Call Privacy setting Additional features To configure Incoming Call Privacy Prefs 1 Press the Prefs context sensitive soft key select Misc Options and then Incoming Privacy from the menu 2 Choose one of the following Change Press the Change context sensitive soft key to change the Incoming Privacy restriction to the highlighted restriction Back Press the Back context sensitive soft key to return to the previous menu without implementing any changes 3 Press the Up Down navigation key to highlight one of the following None no restriction Name restricts only the name Address restricts only the address All restricts name and number Outgoing call privacy You can restrict the information for outgoing calls from your phone by configuring the Outgoing Call Privacy setting Additional features To configure Outgoing Call
219. xed key 2 Press the Up Down navigation key to highlight a call from the list of calls in your Call Inbox 3 To view details of the call press the Right navigation key Call Inbox 4 E Edit Call To place a call to the selected address do one of the following Lift the handset Press the Headset fixed key Press the Handsfree fixed key or Press the Edit context sensitive soft key Then press the Send context sensitive soft key Deleting calls in your Call Inbox When you delete calls from the Call Inbox both missed calls and answered calls are deleted When you view the missed calls and select delete only the missed calls are deleted To delete calls from your Call Inbox Delete 1 Press the Up Down navigation key to highlight a call from the list of calls in your Call Inbox Press the Delete context sensitive soft key Call Inbox Yes AllUsr All e Select one of the following context sensitive soft keys Press the Yes context sensitive soft key to delete the highlighted call Press the AllUsr context sensitive soft key to delete all the calls from the selected caller Press the All context sensitive soft key to clear all calls from the Call Inbox Press the No context sensitive soft key to return to the Inbox Accessing the calls in your Call Inbox during a call You can access the calls in your Call Inbox while
220. xt sensitive soft key Using your Avaya 1220 IP Deskphone 2 Choose one of the following On Back Press the On context sensitive soft key to turn on Ends Dialing or Press the Back context sensitive es soft key to keep existing configurations and return to the Preferences menu To disable the Ends Dialing feature 1 To turn off Ends Dialing press the Prefs Prefs context sensitive soft key and Era then select Misc Options Highlight Ends Dialing and press the Change context sensitive soft key 2 Choose one of the following Off Back Press the Off context sensitive soft or key to turn off Ends Dialing Press the Back context sensitive Eases soft key to keep existing configurations and return to the Preferences menu Using your Avaya 1220 IP Deskphone Configuring the dialpad to alphanumeric dialing To eliminate the need to press the abc 123 context sensitive soft key when you enter text you can set the Avaya 1220 IP Deskphone dialpad default to alphabetic mode To set the dialpad to alphabetic mode as the default 1 Press the Prefs context sensitive soft Prefs key and then select Misc Options Highlight Alpha Dialing and then press ae the Change context sensitive soft key 2 Choose one of the following Press the On context sensitive soft On Back key to turn on alphanumeric dialing or Press the Back context sensitive soft key to keep
221. y Service uses the location you select or the Directory Number DN on the call server when handling emergency calls The configuration of the call server determines how emergency service calls are handled by your IP Deskphone Note 1 During an emergency call you cannot log out from the IP Deskphone or release or disconnect the call The IP Deskphone remains connected to the emergency service until the emergency service operator disconnects it Note 2 lf the login time expires during an emergency call a prompt does not appears and the IP Deskphone automatically switches to permanent login Note 3 When you set your user profile for the first time you must confirm that the selected location is correct You can view your Accessing the Avaya 1220 IP Deskphone location by accessing the IP Deskphone information screen For more information see Viewing the IP Deskphone information on page 243 User Profile Your User Profile contains your specific settings and data You are prompted to create a User Profile the first time you log on to your Avaya 1220 IP Deskphone If you delete your User Profile the IP Deskphone reboots and you must log on and create a new User Profile When you log on to your IP Deskphone your specific settings and data are automatically available for you The information stored in your user profile includes e Independent volume adjustments for handset headset and handsfree e Alerting Volume
222. y accounts that are still connected and returns the IP Deskphone to the login screen A single login queue is used for automatic logins and failover This means that if automatic logins are still pending when an account cannot connect a reconnection attempt for that account only begins after all automatic logins have completed or are cancelled Cable unplugged If the IP Deskphone detects that the network cables are unplugged while accounts were logged in then the IP Deskphone assumes that all accounts have lost their connection to the server When you reconnect the cable the IP Deskphone proceeds to re register all accounts starting with the primary account Upgrade impacts to user profiles In previous releases of the IP Deskphone software user profiles were associated to user names rather than accounts one user profile could be associated with multiple user names After the IP Deskphone is upgraded to SIP Release 3 x software the IP Deskphone may contain user profiles with old user name associations When a primary account with no associated profile is registered the IP Deskphone looks for an old user profile associated with that user name If an old user profile associated with that user name is found the user profile becomes permanently associated with that account and is no longer associated to a list of user names Example e An Avaya 1220 IP Deskphone with SIP Software Release 2 x has the following user accounts lo
223. you are in an active call To access the calls in your Call Inbox during a call Select Back Press the Up Down navigation key to highlight a call from the list of calls in your Call Inbox Choose one of the following Press the Select context sensitive soft key to initiate a call to the highlighted caller Note This places the current call on hold if it is not already on hold Press the Back context sensitive soft key to return to the in call screen Instant Messaging Instant Messaging You can use your Avaya 1220 IP Deskphone to send and receive an Instant Message IM You can access and respond to an IM while ona call The red LED Message Waiting Indicator at the top left of the IP Deskphone lights accompanied by a beep when a new IM arrives Configuring Instant Messaging You can configure your IP Deskphone settings to manage an incoming IM e Enable or disable the automatic pop up of a new IM Enable or disable an audible alert on a new IM Configuring IM automatic pop up You can configure the Avaya 1220 IP Deskphone to automatically display an incoming new IM as a pop up The IM pops up when the IP Deskphone is idle or while on a call You can disable the IM pop up feature Note An IM pop up does not occur if you are navigating the IM screens or navigating the menu structure in general When this exception occurs the IM goes directly to the IM Inbox and the blue LED activates

Avaya 1220 with SIP Software 4.0 User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents