Avaya 1120E Quick Reference Guide
Contents
1. NewCall Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the Conf context sensitive soft key Park Do Not Disturb Outgoing call Incoming call ringing Missed call Presence Icon Unknown O Park the current call to the server or another user not available for all call servers Retrve Instant messaging Retrve Retrieve parked calls local and server parked calls only Prefs Access Display Audio Feature Options Language Misc Options Network USB Locks and User Settings More Select a new menu list New unread Read Replied to Sent forwarded Display screen icons The following table lists the screen display icons for Call state Icons to indicate the call state of your phone Instant Messaging Icons displayed when you view your instant message log The icon appears beside each IM to indicate the status Inbox Icons to indicate the status of each incoming calls in your Inbox Presence Icons to indicate the presence state of those address book entries you designate as Friend Inbox Incoming Call Answered Incoming Call Missed New Incoming Call Missed Reviewed Presence Icon Call state Icon On hook FO On the phone Ca on 8 On hold Call Forward2. Short cut and navigation function keys x Note The abc 123 soft key toggles between alphabetic and numeric input Use the Enter key to When the soft key label is abc you can enter alphabetic text and select highlighted AVAYA tables menu items and to set preferences The Enter key duplicates the function of the when the soft ley label is 123 you can enter numbers Login Select soft key 1 Enter your User ID and press the Login soft key 2 Enter your password and press the Next soft key Avaya 1 1 20E IP Deskphone 3 To permanently login press the Next soft key with S P Softwa re Qu ick Telephone feature keys To login for a period of time press the Timed soft key Use to increase the enter the duration of your login and press the Next soft Refe rence G u ide A Volume volume of the handset key ie headphones phone i speaker handsfree and Fixed keys alerting volume phone oon ee ee ringing 1 Press the Services hard key and then select Logout The Avaya 1120E IP Deskphone is available with either icon fixed S Use tod th 2 Enter your password when prompted keys or English text fixed keys Both types are shown in the following ng j Volume aie peri aa en 3 Press the Logout soft key Short cut and navigation function keys CE Copy Copy information from the Address Book Inbox Outbox and IM log and copy to Feature keys and Address Book entries Access
3. Terminated Connected Inactive only available if audio presence is activated Unavailable Busy or Offline Active Available only available if audio presence is activated On the Phone only available if audio presence is activated GCcoee November 2013
4. time you return to the first soft key display The following describes the context sensitive soft keys available when the IP Deskphone is idle Redial or NewCall Redial the last dialed number If there is no stored redial number NewCall appears and has the same effect as pressing the primary user line key dial prompt abc or 123 Toggle between alpha and numeric input modes e To type letters abc must be displayed e To type numbers press the abc soft key to display 123 on the menu list Msgs Display the Messages menu 1 Voice Mail Use to access your Voice Mail The IP Deskphone connects to the server to retrieve your Voice Mail 2 Instant Messaging Use to access your IM box From the IM box you can e View received Instant Messages e Delete Instant Messages e Send Instant Messages CallFwd Forward all calls to a specified address DND Block all calls Retrve Retrieve parked calls local and server parked calls only ScrnSvr Activate the screensaver only if the screensaver feature is enabled Presnce Configure the presence status for your IP Deskphone Prefs 1 Display Adjust screen display settings 2 Audio Adjust tones and volume settings and configure a USB headset Prefs 3 Feature Options Program feature keys call decline reasons call ignore actions and call subje
5. Search Login Logout Check For Updates Reset Phone File Manager Logging System and Phone Information SP _ Services Press twice quickly to access the Network menu Quit or exit from a Quit menu k Access your Inbox to j Msg Inbox view all calls or missed o calls and to return a call R O po Access your Outbox to A Io Shift Outbox _ view all calls made o andto place a call to a previously called headphones phone speaker handsfree and alerting volume phone ringing Use Mute to listen to the call without transmitting The red LED on the Mute key lights when the Mute feature is enabled Activates the built in speaker and microphone The red LED on the Handsfree key lights when the Handsfree feature is enabled Use to release a call hang up and to exit a menu when not on an active call Access Instant Message log to view and send IMs Activates your IP Deskphone headset when connected The red LED of the Headset key lights when you use a headset Use to place a call on hold Making a call Perform one of the following to make a call Lift the handset or press the Headset key Handsfree key or Line feature key and enter the SIP address or phone number and press Send Or press the Redial soft key to call the previously entered SIP address or phone number Press the Services hard key select Search select an entry in the Address Book and then press th
6. cts call fwd notification 4 Language Change language 5 Misc Options Set alpha dialing search method privacy settings Ends dialing location and time 6 Network Access Server Settings Device Settings Diagnostics and Lock 7 USB Locks Enable or disable USB devices 8 User Settings Modify call settings IM settings voice mail setting and remembering settings More Select a new menu list Active call IP Deskphone display Conf Trnsfr Audio More kf When the More soft key is pressed the following soft keys are displayed NewCall Park Retrve More eeh When the More soft key is pressed the following soft keys are displayed Prefs More eie When you press the More context sensitive soft key for the third time you return to the first soft key display The following describes the context sensitive soft keys available when the IP Deskphone is on an active call Conf Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the NewCall context sensitive soft key Trnsfr Transfer the current call to another location or contact Audio 1 Change audio codec Use to change the audio settings based on the available bandwidth Audio 2 Monitor audio quality Diagnostic tool to monitor the audio quality Call state
7. d dial the emergency number e Press the Handsfree key and dial the emergency number e Press the Headset key and dial the emergency number Initiating a conference call During a call press the Conf soft key Enter the SIP address or phone number or select an entry from the Address Book Inbox or Outbox and complete the call 3 Press the Join soft key select Conference and press the OK soft key to create a conference call You can continue to add more callers to the conference call by repeating the above steps N Sending an Instant Message IM Press the Expand key or press Msgs gt Instant Messaging to access the Instant Messaging menu 1 Press New IM 2 Enter the address or do the following e Press the Address Book key Inbox key or the Outbox key e Use the navigation keys to scroll to the required entry e Press the Select soft key 3 Enter the message and press Send IM Context sensitive soft keys This section describes the context sensitive soft keys for the idle IP Deskphone display and for the active call display idle IP Deskphone display Redial abc Msgs More eiea When the More soft key is pressed the following soft keys are displayed CallFwd DND Retrve More eeh When the More soft key is pressed the following soft keys are displayed ScrnSvr Presnce Prefs More ee When you press the More context sensitive soft key for the third
8. e Call soft key Lift the handset or press the Headset key Handsfree key or the Line feature key and dial from the Address Book or Inbox Outbox as follows a Press the Address Book or Inbox or Outbox key b Navigate to the required entry c Press the Select soft key to connect Press the Directory hard key select Friends select an entry press Status and then press the Call soft key Answering a call Perform one of the following to answer a call Press the Handsfree key Press the Headset key Press the Line key Press the Answer soft key Pick up the handset If you choose not to answer the call you can press one of the following keys ranac ui of Hold or to retrieve a call on e Redrct Redirects the call to another party or number k Access your Address hold e Decline Not available on all systems Rejects the call ag d Director V Book Directory to and provides the caller with fast busy and no option to view add or edit go to voice mail You can provide a reason for declining entries including your Commonly used functions the call designated friends OO e Ignore Stops call ringing You can also send Procedures for the most commonly used functions are provided as Instant Messages follows IMs or initiate a call Making an emergency call To make an emergency call logging on is not required Choose one of the following options e Lift the handset an
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