ATEN Technology CE250A User's Manual
Contents
1. iii User N tiG 2 255 ict dur wire at an en ee entr et iii Package Contents iv Gontents si 2cc8 ssc ea ee N E ince ee Se v About this Manual vii Conventions viii Product Information viii 1 Introduction OVEIVIEW EE fod aoe bk Ee i rd Sie viene hoes 1 Features eea e ane Pe onu ee eels 2 Requirements miete ii ar ie ee rg 3 Consoles sirgena aa E AE AR en en Er LAS ee den AE oe 3 Computers ess dire be der ane here ane hee genes 3 A a er ee ieee ee 3 Operating Systems 4 OS Languages un en een be ee en 4 COMPONENTS un arte neath ran en re renal wales rar 5 CE250AL Local Unit Front View 5 CE250AR Remote Unit Front View 6 CE250AL CE250AR Rear View 7 2 Hardware Setup Rack Mounting 293 2 2 2 A ee bee hd aide SS ace eae Ghee se 9 Installations 23 3 eee a den m me d ieee 11 A tele Pape le ne aus Seca cath aided Bd ath Boe 11 Connecting Up armen petite nites oes Gt E a 13 3 Operation Operating Modes 15 Mode Selection 15 LED Display tir A a ren 16 GE250AL Local Union dm aes ee ee dite2. a gt Q Chapter 3 Operation Operating Modes The CE2504 KVM Extender has two operating modes Local and Remote as described in the table below Mode Description Local Only the local console has KVM keyboard video mouse access The remote console s monitor is blank and the remote console s keyboard and mouse input is disabled Local Remote Both the local and remote consoles can have KVM access However they cannot both have access at the same time The console without access has to wait until the console with access stops inputting data before it can gain access Mode Selection The Operating Mode Selection Switch located on the CE250Ar s front panel controls the operating mode of the CE250a KVM Extender system Pressing the switch toggles the system between Local and Local Remote operating modes 15 CE250A User Manual LED Display The CE250a Local and Remote Units have front panel LEDs to indicate their operating status as shown in the tables below CE250AL Local Unit Operating Mode LED Local Auto Local Lights to indicate Lights when the local console is active the Remote that the local LED is out console is active Turns off when the remote console is active the ee Remote LED is Remote LED turns on out Flashes on and off alternately with the Remote LED when neither console is active Remote
3. 3 Plug the connectors on the other end of the cable into the appropriate ports on the computer or Console section of the KVM switch if you are using one Each connector is marked with an appropriate icon to indicate itself 4 Plug one end of a Cat 5 or higher STP cable into the CE250AL s Remote I O port Plug the other end of the cable into the CE250ar s Remote I O port Note STP cable is not supplied with this package It requires a separate purchase The cable can be up to 150 m 500 ft long 5 Plug the cables from the remote console devices keyboard monitor and mouse into their ports on the Console side of the CE250ar 6 Plug the power adapter supplied with this package into an AC source plug the adapter s power cable into the Remote Unit s CE250ar s Power Jack 7 If you choose to use a power adapter with the CE250at plug the power adapter into an AC source plug the adapter s power cable into the CE250aL s Power Jack Note Use of a power adapter with the CE250aL is optional Refer to the note regarding the power jack on page 7 for details CE250A User Manual CE 250AL S OO ae O CE 250AL m BEN mi VE Be O O 1 H CE 250AR OO a
4. The LED is Off Lights when the remote console is active the Local LED is out Turns off when the local console is active the Local LED turns on Flashes on and off alternately with the Local LED when neither console is active CE250AR Remote Unit LED Indication Power Lights steadily to indicate that the connection to the Local Unit is ok Flashes when there is a problem with the connection to the Local Unit On Line Lights when the remote console is active Is Off when the local console is active Is Off when there is a problem with the connection to the Local Unit Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been
5. grounding details Continues on next page CE250A User Manual Continued from previous page 4 For increased grounding protection use STP shielded twisted pair cable to connect the local and remote units There are two methods that can be used a In addition to the eight paired wires STP cable also contains a grounding wire Solder this wire to the RJ 45 connector as shown in the diagram below we b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside of the RJ 45 connector as shown in the diagram below In either case make sure that the sides of the RJ 45 connector make tight contact with the grounding contacts on the sides of the RJ 45 socket as shown in the diagram below A A Chapter 2 Hardware Setup Connecting Up Refer to the installation diagram on the following page the numbers in the diagram correspond to the numbers of the steps as you perform these steps 1 Plug the cables from the local console devices keyboard monitor mouse into their ports on the rear panel of the Local Unit CE250aL 2 Plug the SPHD end of the KVM cable supplied with this unit into the KVM port on the front panel of the CE250aL Note The shape and function of the connectors on the cable and KVM switch have been modified so that only KVM cables designed to work with this switch can be used
6. keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America ATEN TECH http www aten usa com ATEN NJ http www aten com viii Chapter 1 Introduction Overview The CE2504 KVM Extender allows access to a computer system from a remote console keyboard monitor and mouse It is perfect for factory and construction sites or any type of installation where the console needs to be in a conveniently accessible location but you want the system equipment to reside in a safe place away from dust dirt and harsh environmental influences The CE250a is also useful for control and security purposes since you can store the system unit in a secure area at the same time t
7. nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 18 Appendix Technical Support Technical support is available both by email and online with a browser over the web International Email Support support aten com Online Support Technical Support http support aten com Troubleshooting Documentation Software Updates http www aten com Telephone
8. provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the CE250A User Manual extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that
9. that you use the high quality Custom KVM cable provided with this package The shape and function of the KVM connectors on the switch and the cable have been modified so that only KVM cables designed to work with this KVM switch can be used Cat 5 cable is the minimum required to connect the local and remote CE250a units CE250A User Manual Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 and higher Linux RedHat 7 1 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 5L 5 2 5 3 FreeBSD 4 2 4 5 Novell Netware 6 0 and higher OS 2 Warp and higher OS Languages English American English UK French German Japanese Chinese Traditional Chapter 1 Introduction Components CE250AL Local Unit Front View Description Function 1 Grounding The grounding wire used to ground the unit attaches here Terminal 2 KVM Port The KVM cable that links the CE250AL to your computer plugs in here Only KVM cables designed to work with this switch can be used 3 Remote LED 4 Local LED The Local Unit has two LEDs to indicate the operating status of the Local and Remote units See CE250AL Local Unit page 16 for operating status details 5 Operating Mode Selection Switch Pressing this button toggles between the Local a
10. 16 CE250AR Remote Unit 16 CE250A User Manual Appendix Safety Instructions 17 G n ral esate ate es bie ee eel BW a ae et 17 Technical Supports oia ri de hia tome ies 19 International vemos heute Sees eae ae ae Feen 19 North America 2 2 0 6 0 ce eee eee 19 Specific m tacts otis oe Mers tente See Ay Ree hau 20 TP Wiring Diagram and Pin Assignments 21 Troubleshooting 21 Limited Warranty 44 4444420 22 Index vi CE250A User Manual About this Manual This User Manual is provided to help you get the most from your system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CE250a system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation Chapter 3 Operation explains the fundamental concepts involved in operating the CE250a An Appendix provides specifications and other technical information regarding the CE250a vii CE250A User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates
11. ING IS CORRECT BEFORE USE CE250A User Manual Package Contents The CE2504 KVM Extender package consists of CE250AL KVM Extender Local Unit CE2504r KVM Extender Remote Unit Custom KVM Cable 1 8 m 1 1 1 1 Power Adapter 1 Rack Mount Kit 2 Grounding Wires 1 2 m 1 User Manual 1 Quick Start Guide 1 Grounding Information Card Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE250A since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2007 ATEN International Co Ltd Manual Part No PAPE 0222 2ATG Printing Date 12 2007 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CE250A User Manual Contents FCC Information 2 250 oo ee ee ua ui eee ee en ee be ees ii A A ii SJT 11364 20062 ie 242 3 A et eta a fe Lette de ou ii User Information iii Online Registration iii Telephone Support
12. KVM Extender CE250a User Manual www aten com CE250A User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China ASA MIERDA BBE A BR O T SE EME EME DTA PTE AU SY EST 11363 20064 EHRE KZ Fe O ATHAKEWRRAR PASA E RE D EXAMEN RHR PHS SMW SJT 11363 20064 RSE x RRKZASA EMREDER E YAMA Ae EE HSJ T 11363 2006 IR EEK cere He CE250A User Manual User Information Online Registration Be sure to register your product at our online support center International http support a
13. OM THE DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and specially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquires please contact your direct vendor 22 C CE250AL Front View 5 Rear View 7 CE250AR Front View 6 Rear View 7 Components 5 CE250AL Front View 5 CE250AR Front View 6 Rear View 7 Connecting Up 13 G Grounding 11 Installation Connecting Up 13 Grounding 11 L LED Display CE250AL 16 CE250AR 16 Limited Warranty 22 M Mode Selection 15 O Online Index Registration iii Operating Modes 15 R Rack mounting 9 Rear View 7 Requirements Cables 3 Operating Systems 4 OS Support 4 RoHS ii S Safety Instructions General 17 SJ T 11364 2006 ii Specifications 20 System Requirements Computers 3 T Technical Support 19 Telephone support iii TP Pin Assignments 21 Wiring Diagram 21 Troubleshooting 21 U User Notice iii 23
14. Support 886 2 8692 6959 North America Email Support ATEN TECH support aten usa com ATEN NJ sales aten com Online Technical Support ATEN TECH http www aten usa com support Support ATEN NJ http support aten com Troubleshooting ATEN TECH http www aten usa com Sottware Updates ATEN NU http www aten com Telephone Support ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help CE250A User Manual Specifications Function CE250AL CE250AR Console Selection 1 x Pushbutton Connectors Console Ports KB 1 x 6 pin Mini DIN F Purple Video 1 x HDB 15 F Mouse 1 x 6 pin Mini DIN F Green KVM Ports 1 x SPHD 15 F N A Power 1 x DC Jack Unit to Unit 1 x RJ 45 LEDs Local 1 Green N A Remote 1 Green N A Power N A 1 Green On Line N A 1 Green Emulation Keyboard Mouse PS 2 Video 1280 x 1024 60Hz 150 m DDC DDC2 DDC2B Power Consumption DC 5 0V 1 25W max Environment Operat
15. hat you put the console in a location that offers convenient access The CE2504 KVM Extender provides the ideal means to access the remote system box since it improves on previous designs by using compact inexpensive Cat 5 cable the kind commonly used in Ethernet networks instead of bulkier more expensive standard cables Cat 5 makes for a much neater more convenient more reliable data transfer connection A key feature of the CE250a is built in 8K V ESD protection and 2KV surge protection It also features a custom ASIC that ensures the utmost in reliability and compatibility It senses the distance to the system and automatically adjusts the gain to compensate Setup is as easy as can be simply connect the computer system box and local console to the Local CE250a module run the Cat 5 cable to the Remote CE250a module up to 150 meters away and plug the remote console into the Remote Module Note You can control numerous remote systems from a single console by combining the CE250a with a KVM switch CE250A User Manual Features Cat 5 or higher cable to connect the Local and Remote Units up to 150 m apart Dual console operation control your system from both the local and remote PS 2 keyboard mouse and monitor consoles Pushbutton selection of the active console High resolution video up to 1280 x 1024 60 Hz Supports VGA SVGA and Multisync monitors local monitor suppor
16. ing Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties ion 0 33 kg 0 32 kg Dimensions L x W x H 12 50 x 8 15 x 2 50 cm DDC DDC2 and DDC2B support is for the Local monitor only 20 Appendix TP Wiring Diagram and Pin Assignments PAIRS Pin Assignment 1 IN OUT B PAIR 2 PAIR 1 PAIR 4 2 VOUTE A A A 3 NOUTG 123 45 67 8 W O O W G BI W BI G W Br Br 4 IN OUT R JACK POSITIONS 5 V OUT R 6 V OUT G T568B AT amp T 258A 7 DO 8 DO Troubleshooting Problem Action No video Make sure that all cables are securely plugged into their sockets Poor video quality The video quality can be improved by reducing the refresh rate Trails and smearing on the screen Unplug the Cat 5 cable from the remote unit then replug it Local Unit not working The power from the local computer computers in the KVM installation may be insufficient You may need to purchase a power adapter for use with the CE250AL Be sure to get one with the same specifications as the one provided in this package for the CE250AR Remote Unit not working Make sure the power adapter that came with this package is properly plugged into the remote unit s power jack 21 CE250A User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FR
17. nd Remote operating modes See Operating Modes page 15 for operating mode details Note If you are combining the CE250a with a KVM switch the KVM cable connects to the respective ports on the Console section of the switch CE250A User Manual CE250AR Remote Unit Front View Description Function 1 Grounding The grounding wire used to ground the unit attaches here Terminal 2 On Line LED 3 Power LED These LEDs indicate the operating status of the Local and Remote units See CE250AR Remote Unit page 16 for details Chapter 1 Introduction CE250AL CE250AR Rear View 2 3 4 5 00000 Description Function 1 Power Jack The cable from the DC Power Adapter plugs into this jack 2 Mouse Port The console mice plug into these ports 3 Keyboard Port The console keyboards plugs into these ports 4 Link Port The Cat 5 cable that connects the Remote and Local units plugs into this connector 5 Video Port The console monitors plug into these ports Note The Local unit CE250aL can get its power from the computer external power is only required when the power from the local computer computers in the KVM installation is insufficient If you choose to purchase a power adapter for use with the CE250aL be sure to get one with the same specifications as the one provided in this package for
18. ten com North America ATEN TECH http www aten usa com product_registration ATEN NJ http support aten com Telephone Support For telephone support call this number International 886 2 8692 6959 North America ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETT
19. the CE250ar CE250A User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup device is provided on page 17 Please review it before 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be installing has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting For convenience and flexibility the CE250aL and CE250ar can be mounted on system racks To rack mount a unit do the following 1 Unscrew either the two front screws or two rear screws from the bottom panel CE250A User Manual 2 Use the screws you just removed to attach the mounting bracket that came with your package to the unit a 10 Chapter 2 Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded 1 Use the two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that the computer that the CE250aL connects to and the monitor that the CE250ar connects to are properly grounded STP Cable Cat 5 or higher up to 150 m A 3 See the Grounding Information card that came with this package for proper
20. ts DDC DDC2 DDC2B Supports Microsoft Intellimouse and the scrolling wheel on most mice Automatic gain control automatically adjusts signal strength to compensate for distance Built in 8KV ESD protection and 2KV surge protection Built in ASIC for greater reliability and compatibility Local unit takes its power from the computer external power is only required when the power from the local computer computers in the KVM installation is insufficient Rack mountable Note If you choose to purchase a power adapter for use with the CE250a be sure to get one with the same specifications as the one provided in this package for the CE250ar Chapter 1 Introduction Requirements Console A VGA SVGA or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation A PS 2 keyboard A PS 2 mouse Note 1 If you connect a DDC type monitor to the Local Unit the monitor that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide 2 You must use the same brand and model of mouse on both the local and remote units Computers The following equipment must be installed on each computer that is to be connected to the system A VGA SVGA or Multisync card A6 pin mini DIN mouse port A6 pin mini DIN keyboard port Cables For optimum signal integrity we strongly recommend
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