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AT&T CL4940 User's Manual

1. The telephone has a default outgoing announcement Hello Please leave a message after the tone You can use this announcement or record your own You can record an announcement of up to three minutes The system does not record any announcement shorter than two seconds To play your current outgoing announcement 1 When the telephone is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Answering sys 3 Press cIDV or DIRA to scroll to gt Announcement then press MENU SELECT 4 Press ciD or DIRA to scroll to gt Play current then press MENU SELECT To record a new outgoing announcement 1 When the telephone is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Answering sys 3 Press cIDV or DIRA to scroll to gt Announcement then press MENU SELECT 4 Press cIDV or DIRA to scroll to gt Record new then press MENU SELECT The system announces Record after the tone Press 5 when you are done 5 Speak towards the telephone to record your announcement Press 5 to end recording Your recorded announcement plays To listen to the recorded announcement again scroll to gt Play current and press MENU SELECT 34 Answering system Answering system settings To delete your outgoing announcement 1 When the telephone is in idle mode press MENU SELEcT to enter the main menu Press MENU SELECT again
2. 14 Answering system 34 43 Audio Assist 18 C Caller ID CID delete entries 30 dial entries 30 review entries 29 Call intercept 39 Call screening 39 Call waiting 16 Chain dialing 17 D Date and time 10 Delete a caller ID log entry 30 a directory entry 22 a speed dial number 24 Dialing from a record in the caller ID history 30 from the directory 22 Directory 19 25 dial a number 22 edit entries 22 name search 21 new entries 19 Display dial 22 E Ending a call 14 H Home area code 32 l Important safety information 52 L Last number redial 15 Lights 45 Limited warranty 56 57 Line power mode 13 Local area codes 32 M 59 Maintenance 51 Making a call 14 Memo 41 Memory match 28 Message 40 counter display 42 playback 40 41 Message counter displays 42 Mute 16 N Names enter into directory 20 23 search 21 Oo On hook dialing predialing 14 P Power adapter 4 Predialing 14 Priority code 38 Q Quick reference guide 1 2 R Recording time 39 Redial 15 Remote access 43 S Screen angle 5 Screen icons 44 Speakerphone 14 Speed dial assign a number 24 delete a number 24 Dial a number 25 Enter a number 23 Index Index review a number 25 T Tabletop installation 8 Technical specifications 58 Telephone installation 4 Temporary tone dialing 18 Troubleshooti
3. Advanced American Telephones San Antonio TX 78219 Printed in China Issue 6 AT amp T 12 11
4. Memory is full before message playback The screen displays Memory is full in idle mode Once the memory is full the answering system will not answer calls even it is turned on nor can you record new messages until old ones have been deleted Messages remain available for replay until you delete them When there are new messages including memos on the answering system the screen shows XX new messages When the telephone is in idle mode you can press and hold CANCEL to temporarily clear the missed call indicator and or new message indicator There is a confirmation tone Voice prompts The system provides voice prompts to guide you through the setup procedures message playback remote access and recording outgoing announcements Call screening If the answering system and call screening are on see Call screening on page 36 the announcement and the incoming message are broadcast at the telephone when a call is answered by the answering system Options while a message is being recorded e Press AVOLUMEY to adjust the call screening volume e Press 4 SPEAKER or lift the handset to answer the call Call intercept While screening a call you can stop recording and speak to the caller by pressing 4 SPEAKER or lifting the handset Message Guard The answering system protects the recorded messages from being lost in the event of a power failure Message Guard is a registered trademark of Advanced American Telephone
5. Call eessssesssoosseossccsese 14 Switching between handset and speakerphone sessssssessrsessssssssssss 14 Ending acallar 14 Last number redial eee 15 EQUALIZOM nri 15 Options while on Calls eee 16 VOLUME COMTO L uu eeeeecsecsseecseeeseeene 16 Call Waiting ee eecseecsseecseecseeesseensees 16 M T 16 Chair dialing 17 AUCIO ASSIST on eeeeecseecsseesseecseeeseeess 18 Temporary tone dialing 18 Directory DIECO Yiia REE 19 Directory memory capacity 19 Character chartes 19 Create a new directory entry 19 Review directory entries 20 Search by NAME secsecseccseeeseens 21 Display dialisis 22 Delete a directory entry 22 Edit a directory entry SPEOC dial sisirin Enter a speed dial number 23 Assign a speed dial number from the directory or caller WD lO Oisein 24 Delete a speed dial number 24 Review a speed dial numbev 25 Dial a speed dial numbet 25 Caller ID About Caller IDni 26 Information about caller ID with call waiting Caller ID history How the caller ID history caller ID LOG WOFKS ssssssscsssssescseeessseees 27 Missed new call indicator 27 Caller ID Operation esses 28 Memory match s Review the caller ID history 29 View dialing options 30 Dial a caller ID log entry 30 Delete caller ID log entries 30 Caller I
6. MENU SELECT again to select gt Answering sys Press ciIDV or DIRA to scroll to gt Remote code then When the telephone base is in idle mode press MENU SELECT to enter the main menu press MENU SELECT a confirmation tone and the screen returns to the previous menu 37 Answering system Answering system settings Priority code You may give the priority code to whom you would like them to have higher priority when calling you When the priority code is entered while the answering system is playing the outgoing announcement the answering system announces Please wait a moment to the caller The telephone then plays the priority call tone for 30 seconds to alert you that it is a priority call The default priority code is 999 To change the setting 1 2 Press MENU SELECT again to select gt Answering sys 3 Press cIDV or DIRA to Scroll to gt Priority code then Use the dialing keys to enter a three digit number Press MENU SELECT to save the setting You hear When the telephone is in idle mode press MENU SELECT to enter the main menu press MENU SELECT a confirmation tone and the screen returns to the previous menu 38 Answering system About the answering system Message capacity The system can record up to 99 messages The total recording time for the announcement messages and memos is approximately 25 minutes If the memory is full the answering system announces
7. POWER 2 Dial a telephone number using the dialing keys Wait to hear each key tone and make sure the digit appears on the screen before pressing the next dialing key To answer a call during a power failure e Lift the handset Q NOTE The screen does not show incoming caller ID information during a power failure 13 Telephone operation Telephone operation Making a call Lift the handset or press SPEAKER then enter the Elapsed time telephone number The screen displays the elapsed time as you talk in hours minutes and seconds On hook dialing predialing 1 Enter the telephone number Press DELETE X to make corrections when entering the telephone number 2 Lift the handset or press SPEAKER Answering a call e Lift the handset or press SPEAKER Switching between handset and speakerphone To switch from handset to speakerphone during a call e Press SPEAKER then place the handset in the telephone base To switch from speakerphone to handset during a call e Lift the handset Ending a call Press SPEAKER or place the handset in the telephone base 14 Telephone operation Telephone operation Last number redial The telephone stores the last telephone number dialed up to 32 digits To redial a number 1 To display the most recently called number press REDIAL PAusE when the telephone is not in use 2 Lift the handset or press SPEAKER to call OR 1 Lift the handset or pres
8. e Press DIRA to add a space between words 6 Press MENU SELECT to store your new directory entry The screen shows Saved with a confirmation tone Oor e Numbers can be up to 24 digits and names can be up to 15 characters If you enter more than 24 digits and 15 characters you hear an error tone e You cannot enter a new number to speed dial location when the directory is full You have to delete some directory entries page 22 to make room for new storage 23 Directory Speed dial Assign a speed dial number from the directory or caller ID log 1 When reviewing directory page 20 or caller ID log page 29 press SPEED DIAL The screen shows Assign to speed dial list Press MENU SELECT 2 Press DIRA or CIDW to choose your desired speed dial location 0 9 then press MENU SELECT OR Use the dialing keys 0 9 to select the desired speed dial location 0 9 3 If the speed dial location is empty the screen shows Assigned to speed dial X X refers to the speed dial location OR If the speed dial location is occupied the screen shows Replace Press MENU SELECT to confirm The screen shows Assigned to speed dial X X refers to the speed dial location O NOTE You cannot assign a caller ID log entry to speed dial when the directory is full You have to delete some directory entries page 22 to make room for new assignments Delete a speed dial number 1 Press SPEED DIAL when the telephone is in idle m
9. the telephone is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Answering sys 3 Press cIDV or DIRA to scroll to gt Delete all old then press MENU SELECT The screen shows Delete all old messages 4 Press MENU SELECT to confirm The telephone announces All old messages deleted with a confirmation tone 40 Answering system Message playback OR 1 When the telephone is in idle mode press DELETE X The system announces To delete all old messages press delete again 2 Press DELETE X again to confirm The system announces All old messages deleted with a confirmation tone Q NOTE When there are no old messages and you press DELETE X the system announces You have no old messages Memo Memos are messages you record as reminders for yourself or others using the same answering system Play and delete memos the same way as incoming messages see Options during playback on the previous page To record a memo 1 When the telephone is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Answering sys 3 Press c D V or DIRA to scroll to gt Record memo then press MENU SELECT 4 The screen shows Recording memo Press 5 to stop and the system announces Record after the tone Press 5 when you are done 5 Press 5 to end recording The screen shows Memo recorded with a co
10. to select gt Answering sys Press CIDV or DIRA to scroll to gt Announcement then press MENU SELECT Press CIDV or DIRA to scroll to gt Play current then press MENU SELECT oR WN While the announcement is playing press DELETE X to delete the announcement The screen shows Deleted and the system announces Deleted followed by Hello please leave a message after the tone When your announcement is deleted the system answers calls with the default announcement described on the previous page You cannot delete the default announcement To reset your outgoing announcement 1 Follow steps 1 3 in To delete your outgoing announcement section above 2 Press CIDV or DIRA to scroll to gt Reset annc then press MENU SELECT The screen shows Reset annc to default 3 Press MENU SELECT to confirm There is a confirmation tone The screen shows Announcement Reset When your announcement is reset the system answers calls with the default announcement described on the previous page To turn on or off the answering system To turn the answering system on or off Press ANS ON to turn the answering system on or off When the answering system is turned on it announces Calls will be answered and the ANS ON light is on When the answering system is turned off it announces Calls will not be answered and the ANS ON light is off 35 Answering system Answering system settings Num
11. D Operation essences 31 Save a caller ID log entry to the IFO CTO Yin 31 Set area COl Ennion 32 Reasons for missing caller ID INFORMATION i tiscccsceeastatlccic ects 33 Answering system Answering system settings 34 ANNOUNCEMENL ee eeceeseeeseeseeeseeeee 34 To turn on or off the answering Call screening s ssssessssssssesssssssssscsee Message alertou REMOTE COCC neccnescctsccsecseesseteoee Priority COE About the answering system Message Capacity VOICE PrOmMPtS sessies Call screening essssessssssssesssssssssscsee Call interce ptasie Message Guard ssssesssseseesesesseeeceeesse Message playback cessssscseseseessees Options during playback Delete all old message Message counter displays REMOLE ACCESS wissssicssescscasssscesansasesczsscoseee Appendix Alert tones and lights eee 44 SCIEEIM ICONS sce eee 44 Alert TOMAS 0 eescnescosecnsecneesseeeonters 44 INGICATOL LIGHTS sissies 45 Display Screen MeSSAGES es00 46 Screen MESSAGES uu eeeecseeseeseeeseeee 46 Tro Bles hooting ssis 4T MainNtenaN CE siisii 51 Important safety information 52 FCC and ACTA information 53 Part 15 of FCC rules Limited warranty Technical specifications 58 Index MAER sivessevesscees acuzsctuccraeteenerearsteeeaeceesvesas 59 Getting started Quick reference guide MENU SELECT Press in idle mode to enter the main menu pag
12. EQUALIZER SPEAKER On when the speakerphone is on MUTE On when the microphone is muted Appendix Display screen messages Screen messages A number is assigned to the speed dial location All the entries stored in the call history have been deleted The announcement has been reset There are no caller ID history entries A directory entry caller ID log entry or speed dial number is deleted Outgoing announcement is reset and deleted There are no directory entries The directory is full You cannot save any new entries unless you delete some current entries There is an incoming call The telephone is recording a message Another telephone is in use on the same line A memo has been recorded There is no telephone line connection There are no entries in the redial memory There is no AC POWER Check the power adapter connection to the telephone and the electrical wall outlet A number is saved to the directory There are new calls in the caller ID history There are new messages in the answering system An entry is saved to the directory or speed dial memory 46 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 My telephone doesn t work at all e Make sure the power cord is securely plugged in e Make sure y
13. IAL PAUSE to insert a three second dialing pause a P appears 4 Press MENU SELECT 5 When the screen displays Enter name use the dialing keys page 19 to edit the name e Press cIDV or DIRA to move the cursor to the left or right e Press DELETE X to erase a character 6 Press MENU SELECT The screen shows Saved to directory with a confirmation tone a NOTE You may need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers may appear with an area code that may not be necessary for local calls or without a 1 that may be necessary for long distance calls see View dialing options on page 30 31 Caller ID Caller ID operation Set area code You can set one home area code and four local area codes If you dial seven digits to make a local call no area code required enter your area code into the telephone as the home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number If you dial 10 digits to make calls to areas outside your home area code then set local area codes into the telephone After setting if you receive a call from one of these local area codes the screen displays the 10 digits of the telephone number To set the area codes 1 2 Press c D VY or DIRA to scroll to gt Set area code then Press CIDV or DIRA to scroll to Home area c
14. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase 57 Appendix Technical specifications Operating temperature 32 F 122 F 0 C 50 C Power adapter input AC120V 60Hz Power adapter output AC9V 300mA REN 1 2B 58 Index Index A Alert tones 44 Announcement 34 Answering a call
15. anced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Telephone base Handset Wall mount bracket Coiled handset cord Power adapter Telephone line cord atat User s manual cL4940 Big button big display telephone an stem with caller 1D atat Wick start guide User s manual Quick start guide User s manual CL4940 Big button big display telephone answering system with caller ID call waiting Table of contents Getting started Quick reference guide eee 1 Installation esc seetecat steers 3 Telephone installation eens 4 Installation OPtiONS secs 6 Tabletop to wall mount INSTALLATION eceeesseescseecseeeseeerneeeee 6 Wall mount to tabletop INSTALLATION eeeeesseeecseeeseeseeerseeeee 8 Telephone settings Telephone Settings esessescseeeseeess 10 Set ate time eessen 10 Ringer VOLUME 0 eeeeescssecsseesseecseeeeee 11 Language iiini 11 UCD CONTA Sissin 12 Dial mode Telephone operation Line power mode no AC power 13 To make a call during a power fail r Esia 13 To answer a call during a power failte eannan 13 Telephone operation ss sesssseesssoesesseee 14 Making a call On hook dialing predialing 14 Answering a
16. asion If this product does not operate normally read Troubleshooting in this user s manual on pages 47 50 If you cannot solve the problem or if the product is damaged refer to Limited warranty on pages 56 57 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks If this product has a three prong grounding plug or a polarized plug with one wide prong it might not fit in outlets that are not polarized Do not defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician A CAUTION Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 in Canada dial 1 866 288 4268 Especially about corded telephones Electrical power The telephone base must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted Power adapter The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 52 Appendix FCC and ACTA
17. atat Q User s manual CL4940 Big button big display telephone answering system with caller ID call waiting Congratulations on your purchase of this AT amp T product Before using this AT amp T product please read the Important safety information section on page 52 of this manual Please thoroughly read this user s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Model number CL4940 Type Big button big display telephone answering system with caller ID call waiting Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the telephone base Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Compatible with Telephones identified with this logo have reduced noise and interference Mice when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Adv
18. ber of rings You can set the answering system to answer an incoming call after two three four five six or seven rings You can also select toll saver 2 4 or toll saver 4 6 If toll saver 2 4 is selected the answering system answers a call after two rings when you have new messages or after four rings when there are no new messages If toll saver 4 6 is selected the answering system answers a call after four rings when you have new messages and after six rings when there are no new messages The toll saver feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area By default the answering system answers an incoming call after 4 rings To set the number of rings 1 When the telephone base is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Answering sys 3 Press CIDV or DIRA to Scroll to gt of rings then press MENU SELECT 4 Press CIDW or DIRA to choose gt 2 gt 3 gt 4 gt 5 gt 6 gt 7 gt TOLL SAVER 2 4 or gt TOLL SAVER 4 6 5 Press MENU SELECT to save the setting You hear a confirmation tone and the screen returns to the previous menu Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded If you turn call screening on you hear the incoming message While monitoring an incoming message you can answer the call by
19. cated electronic parts so you must treat it with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water The telephone can be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords 51 Appendix Important safety information A This symbol is to alert you to important operating or servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information Read and understand all instru
20. ctions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There might be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abr
21. d However if you do make a call to an emergency number e You must remain on the line and briefly explain the reason for the call before hanging up e Programming testing of emergency numbers should be performed during off peak hours such as in the early morning or late evening when the emergency services tend to be less busy 54 Appendix Part 15 of FCC rules Some telephone equipment generates uses and can radiate radio frequency energy and if not installed and used properly may cause interference to radio and television reception This product has been tested and found to meet the standards for a class B digital device as specified in Part 15 of the FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this product causes interference to radio VCR or television reception when it is in use you might correct the interference with any one or all of these measures e Where it can be done safely reorient the receiving radio VCR or television antenna e To the extent possible relocate the radio VCR television or other receiver with respect to the telephone equipment e If this telephone product runs on AC power plug your product into an AC outlet that s not on the same circuit as one used by your radio VCR or television e Consult a dealer or a
22. e service provider RING 28 Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called to return the call or to copy the caller s name and number into your directory Caller ID log empty appears if there are no records in the caller ID log i When the telephone is in idle mode press WCID to review the caller ID history in reverse chronological order starting with the most recent call OR Review the caller ID history by pressing MENU SELECT Press CIDV or DIRA to scroll to gt Caller ID log then press MENU SELECT Press cIDV or DIRA to scroll to gt Review and then press MENU SELECT 2 Press cCIDW or DIRA to scroll through the list 3 Press CANCEL to exit the caller ID history Caller s name Caller s number ou Appears if it is a new or Date of call missed call Time of call Caller ID entry number 29 Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits 1 plus the seven digits or 1 plus the area code plus the seven digits You can change and store the number of digits that you dial in the caller ID log While reviewing the caller ID log press pound key repeatedly to show different dialing options for local and long distance numbers before dialing Press o
23. e 10 While in the menu press to confirm or save an entry or setting Press to select a highlighted item cIDV Press to display the caller ID history page 29 Press to scroll down while in menus or lists While entering names or numbers press to move the cursor to the left REPEAT During message playback press to repeat the message currently playing page 40 During message playback press twice to play the previous message page 40 Press in idle mode to record a memo page 41 PLAY STOP gt Press to start or stop message playback page 40 DIRA Press to display the directory page 20 Press to scroll up while in menus or lists While entering names or numbers press to move the cursor to the right atat GLAD ion AA REPEAT Eisen PLAY STOP D gt Ial I SE sexe Emx D eee EQUALIZER SKIPpp Press to skip a Press to turn message during the answering message playback system on or off page 40 page 35 ANS ON CANCEL While in a menu press to cancel an operation back up to the previous menu or exit the menu display Press and hold to reset the missed calls and new message alert page 27 REDIAL PAUSE Press to display the last number dialed page 15 While using the handset or speakerphone press to dial the last number dialed page 15 While entering numbers press to insert a three s
24. e only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONEX 2 Use the dialing keys to enter the desired number The telephone sends touch tone signals 3 The telephone returns to pulse dialing after you end the call Audio Assist is a registered trademark of Advanced American Telephones 18 Directory Directory Directory memory capacity The directory can store up to 25 telephone numbers and names Numbers can be up to 24 digits and names can be up to 15 characters Character chart Refer to the chart below and use the dialing keys to enter the letters digits or symbols Press the key repeatedly until the desired character shows on the screen o amp Fila oO 3 Je je jajo mT ne lt 2 0 7 xiC OIZI AIIrIIm x D O r NJlolujloajoa a jwn o x lt N lixjlolojo ojnjoajujajwinje i j ol j aj ovolzl oloj j e Create a new directory entry 1 Press MENU SELECT in idle mode to enter the main menu 2 Press ciD V or DIRA to scroll to gt Directory then press MENU SELECT 3 Press ciD Y or DIRA to highlight gt Add contact 4 Press MENU SELECT The screen shows Enter number 5 Use the dialing keys to enter a telephone number up to 24 digi
25. econd dialing pause pages 22 23 and 31 While storing numbers in the speed dial memory or directory press to copy the last number dialed before entering any numbers pages 19 and 23 DELETE X While reviewing the redial history directory or caller ID history press to delete the displayed entry pages 15 22 and 30 respectively During playback press to delete a message or announcement pages 40 and 35 Press twice in idle mode to delete all old messages page 40 Press to delete digits or characters when entering numbers or names Getting started Quick reference guide H EQUALIZER During an outside call message or announcement playback press to change the audio quality to best suit your hearing page 15 SPEED DIAL Press in idle mode to display the speed dial list page 25 FLASH Press to put your current call on hold and take the new call when you receive a call waiting alert page 16 TONEX Press to switch to tone dialing temporarily during a call if you have pulse service page 18 When reviewing directory entries press to move towards the end of the telephone number page 20 pound key When reviewing directory entries press to move towards the beginning of the telephone number page 20 Press repeatedly to display other dialing options when reviewing a caller ID log entry page 30 Extra large tilt display Move the top
26. ed wall mount bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers Professional assistance may be required to install the mounting plate Tabletop to wall mount installation To install the telephone base in the wall mount position make sure you first unplug the power adapter cord and telephone line cord from the telephone base and wall outlets 1 Lift the handset and place it aside Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down into the slot so it locks into position Switch hook 5 O a Pitt 2 Align the tabs on the wall mount bracket to the slots at the back of the telephone base Insert tab A on the top into its corresponding slot and click tabs B into their corresponding slots A Getting started Installation options 3 Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base Plug the other end into a telephone wall jack or a DSL filter Bundle the telephone line cord and secure it with a twist tie 4 Plug the small end of the power adapter into the power jack on the bottom of the telephone base Route the power adapter cord thro
27. er ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID service or only call waiting service e You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone service provider Caller ID information may not be available for every incoming call Callers may intentionally block their names and or telephone numbers You can only view and store a maximum of 15 digits or characters of every caller ID log entry Q NOTE You can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combined caller ID with call waiting service 26 Caller ID Caller ID history How the caller ID history caller ID log works The telephone stores caller ID information about the last 50 incomi
28. filter Plug the small end of the power adapter into the power jack on the bottom of the telephone base Route the power adapter cord through the slot Plug the large end into an electrical outlet not controlled by a wall switch 3 Telephone wall jack T DSL filter not included is required if you Lf have DSL high speed Internet service Electrical outlet not controlled by a wall switch Route the power adapter cord and the telephone line cord through the slots Getting started Telephone installation 4 Lift the handset or press 4 SPEAKER to check for a dial tone 5 Adjust the angle of the screen to reach maximum visibility Onores e Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 e The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet e You can use this telephone without the power adapter installed See Line power mode on page 13 e After you first install your telephone the system will prompt you to set the date and time and outgoing announcement Getting started Installation options If you want to mount your telephone on a wall use the provid
29. following letters of the key 21 Directory Directory To dial delete or edit a directory entry name and number the entry must be displayed on the screen Use Review directory entries page 20 or Search by name page 21 to show an entry Display dial To dial a displayed number from the directory lift the handset or press gt SPEAKER on the telephone Delete a directory entry To delete the displayed directory entry press DELETE X The screen displays Delete contact Press MENU SELECT or DELETE X to confirm The screen show Deleted with a confirmation tone You cannot retrieve a deleted entry Edit a directory entry 1 When a directory entry displays press MENU SELECT The screen shows Enter number along with the phone number to be edited If you only want to edit the name skip to Step 3 2 To edit the number e Press the dialing keys to add digits e Press CIDV or DIRA to move the cursor to the left or right e Press DELETE X to erase a digit e Press REDIAL PAUSE to add a three second dialing pause a P appears 3 Press MENU SELECT to move on to the name The screen shows Enter name along with the name to be edited 4 To edit the name e Press the dialing keys to add characters page 19 e Press cIDW or DIRA to move the cursor to the left or right e Press DELETE X to erase a character 5 Press MENU SELECT to save the entry There is a confirmation tone and the screen shows Saved 22 Directory Speed d
30. ial The telephone system has 10 speed dial locations 0 9 where you can store the telephone numbers you wish to dial more quickly You can store up to 24 digits in each location A speed dial number can be selected from the directory or caller ID history or entered directly Numbers assigned to speed dial locations are stored in the directory Enter a speed dial number 1 Press SPEED DIAL when the telephone is in idle mode 2 Press DIRA or cIDW to choose your desired speed dial location 0 9 then press MENU SELECT The screen shows Press SELECT OR Use the dialing keys 0 9 to select your desired speed dial location 0 9 The screen shows Press SELECT 3 Press MENU SELECT the screen shows Enter number Use the dialing keys to enter a telephone number up to 24 digits e Press CIDV or DIRA to move the cursor to the left or right e Press DELETE X to erase a digit e Press REDIAL PAUSE to enter a three second dialing pause a P appears OR Copy the number from the redial memory by pressing REDIAL PAUSE 4 Press MENU SELECT to move on to the name The screen shows Enter name 5 Use the dialing keys to enter a name up to 15 characters when prompted Each time you press a key the character on that key appears Additional key presses produce other characters on that key See the chart on page 19 e Press ciDY or DIRA to move the cursor to the left or right e Press DELETE X to erase a character
31. information If this equipment was approved for connection to the telephone network prior to July 23 2001 it complies with Part 68 of the Federal Communications Commission FCC rules If the equipment was approved after that date it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments ACTA We are required to provide you with the following information 1 Product identifier and REN information The label on the back or bottom of this equipment contains among other things an identifier indicating product approval and the Ringer Equivalence Number REN This information must be provided to your telephone service provider upon request For equipment approved prior to July 23 2001 the product identifier is preceded by the phrase FCC Reg No and the REN is listed separately For equipment approved after that date the product identifier is preceded by US and a colon and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon For example the product identifier US AAAEQO3T123XYZ indicates the REN would be 0 3 The REN is used to determine how many devices you can connect to your telephone line and still have them ring when you are called In most but not all areas the sum of all RENS should be five 5 0 or less You might want
32. lifting the handset or pressing 4 SPEAKER By default the call screening is set to On To change the setting 1 When the telephone is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Answering sys 3 Press cCIDV or DIRA to scroll to gt Call screening then press MENU SELECT 4 Press clIDV or DIRA to choose gt On or gt Off 5 Press MENU SELECT to save the setting The screen returns to the previous menu Q NOTE For more information on call screening see page 39 36 Answering system Answering system settings Message alert If the message alert is set to On you can hear the telephone beeps every 15 seconds when there are new messages To change the setting 1 2 Press MENU SELECT again to select gt Answering sys 3 Press ciD Y or DIRA to scroll to gt Message alert Press cIDW or DIRA to choose gt On or gt Off Press MENU SELECT to save the setting There is When the telephone is in idle mode press MENU SELECT to enter the main menu then press MENU SELECT a confirmation tone and the screen returns to the previous menu Remote code To access your answering system remotely from any touch tone phone you need to enter a three digit number The default remote access code is 500 To change the remote code 1 4 Use the dialing keys to enter a three digit number Press MENU SELECT to save the setting You hear Press
33. must install a DSL filter between the telephone line cord and the telephone wall jack page 4 The filter prevents noise and caller ID problems resulting from DSL interference Please contact your DSL service provider for more information about DSL filters System does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID features works only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment Incomplete messages If a caller leaves a very long message part of it may be lost when the system disconnects the call after the recordings exceed the maximum recording time page 39 If the caller pauses for longer than three seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call 48 Appendix Troubleshooting If the caller s voice is very soft the system may stop recording and disconnect the call Difficulty hearing messages Press AVOLUME or B EQUALIZER to increase the telephone speaker volume System does not answer after the correct number of rings Make sure that the answering system is on ANS ON light on the telephone should be on If toll saver is activated the number of rings changes to two or four when you have new messages
34. n experienced radio TV technician for help Modifications to this product not expressly approved by the manufacturer could void the user s authority to operate the equipment 55 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to In the United States of America visit www telephones att com or call 1 800 222 3111 in canada call 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use ne
35. nfirmation tone OR Press REPEAT in idle mode then follow steps 4 5 above to record a memo 41 Answering system Message counter displays The base message counter shows the total number of answering system messages See the table below for other message counter displays Message counter displays No messages Total number of messages and memos 42 Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch tone telephone To remotely reach your answering system 1 Dial your telephone number from any touch tone telephone 2 When the system answers enter the three digit remote access code 500 is the default code See page 37 to change it 3 You can also enter the following remote commands Remote commands i Gr EG Press to repeat the current message during message playback Press to play the previous message during day and time playback Press twice to play the previous message during message playback Press to stop message playback Press to skip to the next message during playback Press to play the announcement e Press to record a new announcement i O o o Press to turn the answering system on or off 4 Hang up to end the call O vores If the answering system is set to on the call will be answered If the answering system is set to off the answering system answers after 10 ri
36. ng 47 50 V Voice prompts 39 Volume control handset 16 40 telephone base 16 40 WwW Wall mount installation 6 Warranty 56 60 Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch tone telephone Cut along dotted line Call your telephone number then enter je ere your three digit remote access code SES atat preset to 500 Action Remote command Play all messages nsss 1 Play New Messages 2 Delete the message 3 during message playback Delete all old messages 3 Repeat current or previous Fold here MESS AG Ciscccssscssescontsucccssccauscusenecestes 4 STOP EAR 5 Skip the message sssseesesceee 6 Play announcement 7 Record new announcement 8 Turn system on or Off 0 CL4940 Big button big display telephone answering system with caller ID call waiting 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Oe atat www telephones att com Audio Assist and Message Guard are registered trademarks of Advanced American Telephones 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to
37. ng calls Entries are stored in reverse chronological order The phone deletes the oldest entry when the log is full to make room for new calls If you answer a call before the information appears on the screen it does not show in the caller ID history Missed new call indicator When the telephone is in idle mode and has new or missed calls its screen shows XX Missed calls All new and missed entries are counted as missed calls Each time you review a new caller ID log entry indicated by the NEW icon on the screen the number of missed calls decreases by one When the telephone is in idle mode you can press and hold CANCEL to temporarily clear the missed call indicator and or new message indicator There is a confirmation tone 27 Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as CHRIS if this is how you entered it into your directory Q NOTE The number shown in the caller ID log will be in the format sent by the telephone service provider The telephone service provider usually delivers 10 digit phone numbers area code plus telephone number If the telephone number of the caller does not match a number in your directory the name will appear as it is delivered by the telephon
38. ngs and announces Enter remote access code If the memory is full the system announces Memory is full Enter remote access code During remote access if you pause for more than five seconds you hear a help menu listing all features and commands Cut out and carry the remote access wallet card at the back of this user s manual for quick reference 43 Appendix Alert tones and lights Screen icons Ringer off the telephone ringer is off NEW New caller ID log new and missed calls Message counter total number of messages We J Alert tones One short beep Tone of each key press OR Error tone One long beep The system begins recording a message memo or announcement Two short beeps You are pressing AVOLUMEY on the telephone base when the volume is already at its highest or lowest setting OR Call waiting tone Confirmation tone The system has completed the command successfully three rising tones Beeps every Message alert 15 seconds 44 Appendix Alert tones and lights Indicator lights IN USE On when the answering system is answering an incoming call Flashes quickly when there is an incoming call PLAY STOPpP On when the system is playing messages Flashes when there are new messages IN USE aren serm C see REPEAT curysroep im 45 l ANS ONO On when the answering system is on CID Ge Cen mE
39. noise or static when I use the telephone base e If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between 47 Appendix Troubleshooting the telephone line cord and the telephone wall jack page 4 The filter prevents noise and caller ID problems as a result of DSL interference Please contact your DSL service provider for more information about DSL filters Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector If other phones in your home are having the same problem contact your telephone service provider charges may apply My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The call may not be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you
40. o start a name search 4 Press MENU SELECT to dial the displayed number To access the caller ID history while on a call 1 Press MENU SELECT 2 Press CIDW or DIRA to Scroll to gt Caller ID log then press MENU SELECT 3 Press cIDW or DIRA to scroll to the desired number 4 Press MENU SELECT to dial the displayed number To access the speed dial memory while on a call 1 Press SPEED DIAL 2 Press cCIDW or DIRA to scroll to the desired number then press MENU SELECT to dial the displayed number OR Press the dialing key 0 9 to dial the number in the desired speed dialing location Q NOTES e You cannot edit a directory entry while on a call For more details about the directory see page 19 e You cannot copy a caller ID entry into the directory while on a call For more details about the caller ID history see page 26 e Press CANCEL to exit the directory or caller ID history when on a call 17 Telephone operation Options while on calls Audio Assist The Audio Assist feature makes voices sound louder and clearer To turn the Audio Assist feature on Press AUDIO ASSIST while you are on a call using the handset the screen shows Handset volume has increased To turn the Audio Assist feature off Press AUDIO ASSIST again the screen shows Handset volume back to normal This feature is also turned off automatically after you hang up Temporary tone dialing If you have pulse rotary servic
41. o the previous menu or exit the menu display Press and hold CANCEL to return to idle mode Set date time The answering system announces the day and time of each message prior to playing it Before using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call The year must be set so that the day of the week can be calculated from the caller ID information To set the date and time manually 1 When the telephone base is in idle mode press MENU SELEcT to enter the main menu 2 Press cCIDV or DIRA to scroll to gt Set date time and then press MENU SELECT 3 Press cIDW or DIRA to select the month then press MENU SELECT or enter the number using the dialing keys 4 Press ciDW or DIRA to select the day then press MENU SELECT or enter the number using the dialing keys 5 Press ciD Y or DIRA to select the year then press MENU SELECT or enter the number using the dialing keys then press MENU SELECT to move on to set the time 6 Press cIDW or DIRA to select the hour then press MENU SELECT or enter the number using the dialing keys T Press ciD Y or DIRA to select the minute then press MENU SELECT or enter the number using the dialing keys 8 Press ciDW or DIRA to highlight AM or PM or press 2 for AM or 7 for PM Then press MENU SELECT to confirm There is a confirmation tone and the screen returns to
42. ode 2 Press DIRA or CIDY or dialing keys 0 9 to select the desired location then press DELETE X to delete the displayed speed dial number The screen displays Delete entry with the name 3 Press MENU SELECT to confirm There is a confirmation tone and the screen shows Deleted 24 Directory Speed dial Review a speed dial number 1 2 Press SPEED DIAL when the telephone is in idle mode Press cIDW or DIRA to scroll to the desired location then press MENU SELECT OR Press the dialing key 0 9 of the desired location Dial a speed dial number When the telephone is in idle mode press and hold the dialing keys 0 9 to dial the corresponding speed dial number OR 1 Press SPEED DIAL when the telephone is in idle mode 2 Press CIDV or DIRA to scroll to the desired location then press MENU SELECT OR Press the dialing key 0 9 of the desired location 3 Lift the handset or press SPEAKER to dial OR 1 Lift the handset or press SPEAKER 2 Press SPEED DIAL 3 Press cCIDV or DIRA to scroll to the desired location then press MENU SELECT OR Press the dialing key 0 9 of the desired location 25 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about call
43. ode or Use the dialing keys to enter a three digit area code Press MENU SELECT to save Press MENU SELECT in idle mode to enter the main menu Press CIDV or DIRA to scroll to gt Caller ID log then press MENU SELECT press MENU SELECT Local area 1 4 then press MENU SELECT Press DELETE X to clear the three digit area code 32 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons On screen message Reason The caller prefers not to show the phone number The caller prefers not to show the name The caller prefers not to show the phone number and name Your telephone service provider cannot determine the caller s number Your telephone service provider cannot determine the caller s name Your telephone service provider cannot determine the caller s name and telephone number Calls from other countries may also generate this message 33 Answering system Answering system settings Use the answering system menu of the telephone to set up the announcement message message alert activate call screening or change the number of rings remote access code or priority code 1 When the telephone is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Answering sys Announcement Your outgoing announcement plays when calls are answered by the answering system
44. of the display forward or backward to adjust the angle of the screen for maximum visibility MUTE MIC During a call press to mute the microphone Press again to resume your conversation page 16 Audio Assist is a registered trademark of Advanced American Telephones 2 Microphone AUDIO ASSIST Voices will sound louder and clearer if you press AUDIO ASSIST while you are on a call using the handset page 18 AVOLUMEV During message playback or call screening press to adjust the listening volume pages 40 and 39 While in idle mode press to adjust the base ringer volume page 11 While on a call press to adjust the listening volume page 16 SPEAKER Press to make or answer a call using the speakerphone page 14 Press to switch between speakerphone and handset page 14 Getting started Installation You must install the See pages 4 5 for power adapter before easy instructions using the telephone Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch The telephone base can be placed on a flat surface or vertically mounted on the wall see pages 6 9 If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see page 4 The filter prevents noise and caller ID problems ca
45. ok Handset tab is a Le 3 8 Getting started Installation options 4 Push the two tabs at the bottom of the wall mount bracket as indicated and remove the wall mount bracket from the telephone 5 Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base Plug the other end into a telephone wall jack or a DSL filter Plug the small end of the power adapter into the power jack on the bottom of the telephone base Plug the large end into an electrical outlet not controlled by a wall switch Route both cords through the slots d DSL filter not included lt is required if you have DSL high speed Internet service Electrical outlet not controlled by a wall switch Telephone wall jack Route the power adapter cord and the telephone line cord through the slots 6 Adjust the screen angle for maximum visibility 9 Telephone settings Telephone settings Use the menu to change the telephone settings 1 Press MENU SELECT on the telephone when it is not in use to enter the main menu 2 Press cIDV or DIRA to scroll to the feature to be changed When scrolling through the menu the gt symbol indicates the selected menu item 3 Press MENU SELECT to select the highlighted item O NOTE Press CANCEL to cancel an operation back up t
46. or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties
47. ou plug the telephone line cord securely and firmly into the telephone and the telephone wall jack e Reset the telephone Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the telephone to reset I cannot get a dial tone e Try all the suggestions above e If the previous suggestions do not work disconnect the telephone from the telephone jack and connect to a different phone If there is no dial tone on that phone either the problem is in your wiring or telephone service Contact your telephone service provider e Your line cord may be defective Try installing a new line cord I cannot dial out e Try all the suggestions above e Make sure you have a dial tone before dialing e Eliminate any background noise Noise from a television radio or other appliance may cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the telephone before dialing or dialing from another room with less background noise e If other phones in your home are having the same problem contact your telephone service provider charges may apply hear other calls while using my phone e Disconnect the telephone from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider System announces Time and day not set e You need to set the system clock page 10 get
48. r e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 56 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or call 1 800 222 3111 In Canada please dial 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the PRODUCT controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired
49. r may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned 5 Hearing aid compatibility If this product is equipped with a corded or cordless handset it is hearing aid compatible 53 Appendix FCC and ACTA information 6 Programming testing of emergency numbers If this product has memory dialing locations you may choose to store police fire department and emergency medical service telephone numbers in these locations If you do please keep three things in mind a We recommend that you also write the telephone number on the directory card if applicable so that you can still dial the emergency number manually if the memory dialing feature doesn t work b This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory feature c Testing the emergency telephone numbers you have stored is not recommende
50. r in the directory exceeds 15 digits lt x appears in front of the telephone number Press TONEX to move towards the end of the telephone number or press pound key to move towards the beginning of the telephone number Directory empty Add contact appears if there are no directory entries 20 Directory Directory Search by name 1 2 Press DIRA in idle mode to show the first listing in the directory When an entry appears press the dialing keys 0 9 to start a name search The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter Press cIDW or DIRA to scroll through the directory To see other names starting with the letters on the same dialing key keep pressing the key The names appear in alphabetical order based on the first letter in the name For example if you have the names Jennifer Jessie Kevin and Linda in your directory e If you press 5 JKL once you see Jennifer Press cio V and you see Jessie e If you press 5 JKL twice you see Kevin e If you press 5 JKL three times you see Linda e If you press 5 JKL four times you see 5 and then the directory entry beginning with 5 or the next closest entry after 5 e If you press 5 JKL five times you see Jennifer again Q NOTE f there is no name matching the first letter of the key you press the directory shows a name matching the
51. r saving the telephone number in the directory or speed dial location When the number is in the correct format for dialing lift the handset or press 4 SPEAKER to call the number To save the number to the directory or speed dial location see Save a caller ID log entry to the directory on the next page or see Assign a speed dial number from the directory or caller ID log on page 24 Dial a caller ID log entry 1 When in the caller ID log press cIDW or DIRA to browse 2 Lift the handset or press SPEAKER to dial the displayed entry Delete caller ID log entries To delete an entry Press DELETE X to delete the shown entry There is a confirmation tone and the screen shows Deleted To delete all entries 1 Press MENU SELECT when in idle mode 2 Press cIDW or DIRA to scroll to gt Caller ID log then press MENU SELECT 3 Press CIDV or DIRA to scroll to gt Del all calls then press MENU SELECT 4 When the screen shows Delete all calls press MENU SELECT to confirm There is a confirmation tone and the screen shows All calls deleted 30 Caller ID Caller ID operation Save a caller ID log entry to the directory 1 When in the caller ID log press Wcip or ADIR to browse 2 Press MENU SELECT to select an entry 3 When the screen displays Enter number use the dialing keys to edit the number e Press cIDY or DIRA to move the cursor to the left or right e Press DELETE X to erase a digit e Press RED
52. ress VVOLUME to decrease or VOLUMEA to increase the handset listening volume Speaker volume When you are on a call using the speakerphone press VVOLUME to decrease or VOLUMEA to increase the speaker volume Call waiting If you subscribe to call waiting service from your telephone service provider you hear two beeps if someone calls while you are already on a call e Press FLASH to put your current call on hold and take the new call e Press FLASH at any time to switch back and forth between calls Oor Missed call waiting calls are counted as missed calls Mute Use the mute function to turn off the microphone You can hear the caller but the caller cannot hear you To mute a call e While on a call press MUTE When mute is on the MUTE light turns on To end mute a call e Press MUTE again When mute is off the MUTE light turns off 16 Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory caller ID history or speed dial memory while you are on a call Chain dialing is useful when you wish to access other numbers such as bank account numbers or access codes from the directory caller ID history or speed dial memory To access the directory while on a call 1 Press MENU SELECT 2 Press MENU SELECT again to select gt Directory 3 Press cIDV or DIRA to scroll to the desired number or press the dialing keys 0 9 t
53. s 39 Answering system Message playback If you have new messages you hear only the new messages in chronological order If there are no new messages the system plays back all the messages in chronological order Before each message you hear the day and time of the recording If the date and time are not set you hear Time and date not set before playback The system announces End of messages after all messages are played back To listen to messages Press PLAY sTOP gt to listen to the messages The system announces the day and time of messages then begins playback The message sequence is shown on the telephone If there are no recorded messages the telephone base shows Playing message and you hear You have no messages Options during playback When a message is playing you can adjust the playback volume skip repeat stop or delete the message When messages are playing on the telephone e Press AVOLUMEY to adjust the message playback volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message Press twice to hear the previous message e Press DELETE X to delete the message e Press PLAY STOP gt to stop the playback e Press MENU SELECT to stop playback The screen shows Call back then press MENU SELECT to call back the caller if the caller s number is available Or press CANCEL to resume playing message from beginning Delete all old messages 1 When
54. s SPEAKER 2 Press REDIAL PAUSE to dial the number To delete a redial entry e While the screen displays the redial number press DELETE X to delete the number from the redial memory The screen shows Deleted with a confirmation tone Q NOTES e The screen shows only the last 15 digits if the number has more than 15 digits e Ifthe redial list is empty you will see Redial empty on the screen and hear an error tone when you press REDIAL PaAusE Equalizer The telephone equalizer enables you to change the quality of the audio to best suit your hearing While on a call or listening to a message or announcement press W EQUALIZER to one of the four equalizer settings Natural default setting Treble 1 Treble 2 or Bass The screen shows EQ change to Natural EQ change to Treble 1 EQ change to Treble 2 or EQ change to Bass respectively The current setting shows on the screen for 2 seconds Q NOTES e The current equalizer setting remains unchanged until a new setting is selected e If you press M EQUALIZER in idle mode the telephone shows To change EQ set during call with an error tone 15 Telephone operation Options while on calls Volume control You can set the listening volume to one of five levels While on a call press AVOLUMEY to adjust the listening volume The volume level indicator briefly displays on the screen to indicate the setting Handset volume When you are on a call using the handset p
55. s Telephone settings LCD contrast You can set the contrast of the screen to one of four levels Press MENU SELECT in idle mode to enter the main menu Use cIDV or DIRA to scroll to gt LCD contrast then Press cIDV or DIRA to choose from gt 1 gt 2 gt 3 or gt 4 Press MENU SELECT to save your preference There press MENU SELECT is a confirmation tone and the screen returns to the previous menu Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone To set the dial mode 1 2 Use ciID Y or DIRA to highlight gt Touch tone or Press MENU SELECT in idle mode to enter the main menu Use cIDV or DIRA to scroll to gt Dial mode then press MENU SELECT gt Pulse then press MENU SELECT There is a confirmation tone and the screen returns to the previous menu 12 Telephone operation Line power mode no AC power This telephone provides minimal functionality during a power failure When AC power is not available the screen is blank and many telephone features do not function Only touch tone dialing and handset volume adjustment are supported The telephone uses power from the telephone line to enable you to make and answer calls using only the handset and dialing keys To make a call during a power failure 1 Lift the handset and wait for the dial tone The screen shows NO AC
56. s not clear e When you record your announcement make sure you speak in a normal tone of voice about nine inches from the telephone e Make sure there is no background noise TV music etc while recording subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug it into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power Try using a USB hub with its own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information Common cure for electronic equipment If the telephone does not seem to be responding normally do the following in the order listed 1 Disconnect the power to the telephone 2 Wait a few minutes 3 Connect power to the telephone 4 Wait for the telephone to reestablish its connection Allow up to one minute for this to take place 50 Appendix Maintenance Taking care of your telephone Your corded telephone contains sophisti
57. stored page 36 If the memory is full or the system is off the system will answer after 10 rings In some cases the answering system is affected by the ringing system used by your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems System does not respond to remote commands Make sure to enter your remote access code correctly page 37 Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dialing keys firmly System does not record messages Make sure the answering system is on ANS ON 6 light on the telephone should be on Make sure the memory of the answering system is not full If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems 49 Appendix Troubleshooting Outgoing announcement i
58. the previous menu NOTE If the clock is not set when a message is recorded the system announces Time and day not set before it plays the message 10 Telephone settings Telephone settings Ringer volume You can set the ringer volume level to one of four levels or turn the ringer off When the ringer is off Q appears on the screen Press AVOLUME Y when the telephone is not in use OR 1 Press MENU SELECT in idle mode to enter the main menu 2 Use c D Y or DIRA to scroll to gt Ringer volume then press MENU SELECT 3 Press cIDV or DIRA or AVOLUMEY to sample each volume level 4 Press MENU SELECT to save your preference There is a confirmation tone and the screen returns to the previous menu Q NOTES e Ifthe ringer volume is set to off the telephone base is silenced for all incoming calls e You can temporarily adjust the ringer volume when the telephone is ringing The next incoming call rings at the preset volume Language You can select the language used for all screen displays 1 Press MENU SELECT in idle mode to enter the main menu 2 Use cIDV or DIRA to scroll to gt Language then press MENU SELECT 3 Press cIDV or DIRA to highlight gt English gt Frangais or gt Espanol 4 Press MENU SELECT The screen displays a confirmation message 5 Press MENU SELECT again to confirm There is a confirmation tone and the screen returns to the previous menu 11 Telephone setting
59. to contact your telephone service provider for more information 2 Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular wall jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines see installation instructions in the user s manual This equipment may not be used with coin telephone lines or with party lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or qualified installer 3 Repair instructions If this equipment is malfunctioning it must be unplugged from the modular wall jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the limited warranty 4 Rights of the telephone service provider If this equipment is causing harm to the telephone network the telephone service provide
60. ts when prompted e Press ciD Y or DIRA to move the cursor to the left or right e Press DELETE X to erase a digit e Press REDIAL PAUSE to enter a three second dialing pause a P appears OR Copy the number from the redial memory by pressing REDIAL PAUSE 19 Directory Directory 6 Press MENU SELECT to store your new directory Press MENU SELECT The screen shows Enter name Use the dialing keys to enter a name up to 15 characters when prompted Each time you press a key the character on that key appears Additional key presses produce other characters on that key See the chart on the previous page e Press cIDV or DIRA to move the cursor to the left or right e Press DELETE X to erase a character entry There is a confirmation tone and the screen shows Saved To change the entry later see page 22 Oor Numbers can be up to 24 digits and names can be up to 15 characters If you enter more than 24 digits and 15 characters you will hear an error tone Review directory entries 1 Press DIRA when in idle mode The first entry in the directory shows OR Press MENU SELECT when in idle mode then press cio Y or DIRA to scroll to gt Directory Press MENU SELECT then press ciD Y or DIRA to scroll to gt Review press MENU SELECT Press cIDW or DIRA to browse through the directory Entries appear alphabetically by the first letter in the name Q NOTES If the telephone numbe
61. ugh the slot Plug the large end into an electrical outlet not controlled by a wall switch Electrical outlet not controlled by a wall switch Route the power adapter cord through the slot Telephone wall jack DSL filter not included is required if you have DSL high speed Internet service 5 Place the telephone just above the studs on the wall mounting plate Slide the telephone down until it is held securely on the wall mounting plate Place the handset on the telephone base 6 Adjust the screen angle for maximum visibility 7 Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position follow the steps below 1 Slide the telephone base upwards then remove the telephone from the wall mounting plate 2 Unplug the large end of the power adapter from the electrical outlet Remove the power adapter cord from the slot Unplug the smaller end from the power jack on the bottom of the telephone base Unplug the telephone line cord from the wall jack and the telephone base Untie the bundled telephone line cord 3 Lift the handset and place it aside Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down into the slot so it clicks into position Switch ho
62. used by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of a washing machine or work bench Getting started Telephone installation Install the telephone as shown below The telephone is ready for tabletop use If you want to change to wall mounting see Installation options on page 6 for details 1 Plug one end of the coiled handset cord into the handset jack on the left side of the telephone base Plug the other end into the jack on the bottom of the handset Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base Route the telephone line cord through the slot Plug the other end of the telephone line cord into a telephone wall jack or a DSL
63. w or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer retains the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer o

AT&T CL4940 User's Manual

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AT&amp;T CL4940 User's Manual

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AT&T CL4940 User's Manual