AT&T 1772 User's Manual
Contents
1. Your Remote Access Code 1998 Philips Consumer Communications L P All rights reserved Printed in Mexico Issue AT amp T 848229274 AT amp T dip ANSWERING SYSTEM 1772 1 Dial telephone number and wait for system to answer 2 Enter Remote Access Code 3 Listen for messages OR Enter touch tone command 4 Hang up to save messages Your Remote Access Code 1998 Philips Consumer Communications L P All rights reserved Printed in Mexico Issue AT amp T 848229274 OPTION PRESS Play messages 7 02 or 2 7 Play only new messages 6 7 6 or 2 6 Repeat message 2 Skip message 5 Delete selected message 3 Delete all messages 01 3 7 3 or 2 3 Record announcement 14 or 24 Record memo m or 20 End a recording Turn system on wow Do Ao Turn system off 8 8 7 8 8 or 2 8 8 OPTION PRESS Play messages 7 0A or 2 N Play only new messages 6 7 6 or 2 Repeat message 2 Skip message 5 Delete selected message 3 Delete all messages 01 3 1 3 or 2 3 Record announcement 14 or JA Record memo 1 or 2 4 End a recording Turn system on 0 0 Mo Bo Turn system off 8 8 7 8 8 or 2 8 82. any number between 10 and 99 except the number assigned to the Remote Access Code 5 Press STOP when you are finished NOTE If AC power fails and there is insufficient battery power the Priority Calling Code reverts to 99 Message Window shows number of messages waiting Delete messages CALL SCREENING CALL INTERCEPT Set the volume to 2 or above so you can hear a caller s voice on the speaker If you decide to take the call lift the handset of any telephone on the same line The system stops recording and resets to answer calls If the announcement does not stop immediately press the telephone switchhook or press STOP at the answering system ANNOUNCEMENT MONITOR You can change the setting so that you will hear only your caller s voice and not your outgoing announcement when you are screening calls 1 Hold down Anwc The Message Window alternately displays AP Announcement Play and AS Announcement Silent 2 Press anne when the Window displays the setting you want BYPASSING THE ANNOUNCEMENT Callers can press during the announce ment to skip it and leave a message Even if the system is set to AO Announce Only callers can press amp to leave a mes sage WHEN MEMORY IS FULL The Message Window flashes F when memory is full 24 minutes of announce ments and messages or 50 messages When memory is full the system will an swer calls after 10 rings and present 2 beeps
3. 1 or Line 2 You can assign the same announcement to be presented on both lines or you can choose different announcements for each line NOTE A total of about 24 minutes of recording time is available for your announcements and callers messages Use announcements A B and C when you want the system to record callers messages Use announcement AO Announce Only when you want the system to play an announcement and then hang up If you do not want to record your own announcement or if a recorded announcement is lost in a power failure the system provides a brief pre recorded announcement NOTE There is no pre recorded announcement for AO If you choose AO you must record an announcement for it RECORD AN ANNOUNCEMENT 1 Move both ANNC SELECT switches located under the cover to the announcement you want to record A B C or AO 2 Prepare your announcement up to 4 minutes 3 Press CHANGE The Message Window displays CH 4 Press annc The system beeps once and begins to record 5 Speak toward the microphone in a normal tone from about 9 inches away 6 Press S70P when you are finished The system automatically plays back your announcement Use VOLUME A or VOLUME V to adjust the volume REVIEW ANNOUNCEMENT Move both ANNC SELECT switches to the announcement that you want to play then press Annc The announcement plays and the Message Window displays AP NOTE To delete an announcement p
4. REPEAT to replay the message then press DELETE while the message is playing REPEAT REVIEW MESSAGES To hear a message again tap REPEAT To return to an earlier message press and release REPEAT until the number of that message is displayed To repeat part of a message review hold down REPEAT for a few seconds then release it to resume playing The system beeps while REPEAT is held down ANSWERING SYSTEM OPERATION FORWARD SKIP MESSAGES To skip to the next message press FORWARD To skip part of a message cue hold down FORWARD for a few seconds then release it to resume playing The system beeps while FORWARD is held down To stop playing messages press STOP RECORD A MEMO You can record a memo which is stored as a message up to 4 minutes long 1 Press memo way The message Lights flash rapidly and the Message Window displays 1 2 Press LINE 7 or LINE 2 to choose where the memo is stored The system beeps and begins recording Speak toward the microphone 3 Press sToP when you are finished RECORD A PHONE CONVERSATION NOTE This unit does not sound warning beeps to let the other party know that the call is being recorded To ensure that you are in compliance with any state and federal regulations concerning recording a telephone call you should start the recording process and then inform the caller that you are recording the call 1 Press MEMO0 2 WAY twice
5. call MESSAGE LIGHTS The message lights for each line indicate whether that line has messages A steady light indicates messages but no new ones A flashing light indicates new messages If the light is off the line has no messages MESSAGE ALERT You can set the system to beep every 15 seconds to notify you when you have new messages Set the MSG ALERT switch under the cover to ON MESSAGE VOLUME CONTROL Use VOLUME A or VOLUME V to adjust the sound of incoming messages or message playback This does not affect the volume of the announcement your callers hear LISTEN TO MESSAGES To hear all messages for both lines press PLAY To hear only new messages for both lines hold down PLAY until the system begins playing To hear all messages for a single line press LINE 1 or LINE 2 To hear only new messages for a single line hold down LINE 7 or LINE 2 until the system begins playing DELETE MESSAGES 1 Press DELETE The message lights flash 2 Press PLAY to delete all messages on both lines OR Press LME or LINE2 to delete all messages for a single line The system announces Messages deleted If you try to delete all messages ona line where there are new messages the system beeps 5 times and does not delete any messages To delete only a specific message press DELETE while the message is playing The make sure you are deleting the right message you can press
6. the TEL SET jack it can be used to make and answer calls on Line 1 only OTHER CONNECTION OPTIONS To use these installation options you ll need to purchase a dual outlet adapter Two line wall jack For Two Single L A For two single line phones 1 Plug the cord from the phone for Line 1 into the TEL SET jack on the answering system 2 Plug the cord from the phone for Line 2 into the dual outlet adapter 3 Plug the cord from the L2 jack on the answering system into the dual outlet adapter 4 Plug the dual outlet adapter into the Line 2 wall jack For two line phone with two cords 1 Plug the cord for Line 1 from the phone into the TEL SET jack on the answering system 2 Plug the other phone cord into the dual outlet adapter Two line phone single cord INSTALLATION ine Wall Jacks L2 jack For Two Single Line Phones Power cord Line 2 jack with dual outlet adapter Line 1 jack Two single line phones 3 Plug the cord from the L2 jack on the system into the dual outlet adapter 4 Plug the dual adapter into the Line 2 jack For two line phone with two cords and a single jack adapter requires a single jack adapter 1 Plug the single jack adapter into the dual outlet adapter 2 Plug the cords from the phone into the single jack adapter 3 Plug the cord from the L1 OR L1 L2 jack on the answering system into the dual outlet
7. 5 STOP Press to stop message playback Home RECORD A MEMO 1 Press D to record on Line 1 OR Press 2 to record on Line 2 2 Begin speaking after the beep 3 Press when you are finished CHANGE ANNOUNCEMENTS 1 Press 14 to choose Line 1 OR Press 24 to choose Line 2 2 Speak into the phone in a normal voice 3 Press when finished The system beeps and plays the new announcement To review your announcement press MAN for Line 1 or BAO for Line 2 TURNING OFF THE SYSTEM Press 8 8 to turn off both lines OR Press 7 8 8 to turn off only line 1 OR Press 2 8 8 to turn off only Line 2 The system announces which lines are off and beeps twice TURNING ON THE SYSTEM This feature does not require your Remote Access Code Press 0 0 to turn on both lines OR Press 7 0 to turn on only Line 1 OR Press 2 0 to turn on only Line 2 The system announces which lines are on and beeps twice If you hear 5 rapid beeps instead of the two beep signal either memory is full or no announcement is recorded VOICE HELP MENU You can use many system features re motely when you cannot remember the touch tone commands After you have heard your messages the system an nounces End of messages and then lists several commands As soon as you hear the command you need press the corre sponding buttons You can access the com mand lis
8. Afst dlp Two Line Digital Answering System with Time Day Stamp 1772 Fold open this paper for information about this product s installation and operation Please read Part 1 Important Product Information included in this package Part 2 Copyright 1998 Philips Consumer Communications L P All rights reserved Printed in Mexico Issue AT amp T 848229241 INSTALLATION Install the Batteries gt i 4 4 Q H INSTALL THE BATTERIES Open the battery door on the bottom of the unit by pulling on the tabs Insert the bat teries as indicated then close the door BASIC CONNECTIONS For one two line wall jack 1 Plug one end of the phone line cord with clear plugs into the system jack labeled L1 OR L1 12 2 Plug the other end of the cord into the two line wall jack For two single line wall jacks 1 Plug one end of the phone line cord with blue plugs into the system jack labeled L1 OR L1 L2 Plug the other end of the cord into the wall jack for Line 1 For One Two Line Wall Jack Two line phone with single cord 2 Plug one end of the line cord with clear plugs into the system jack labeled L2 Plug the other end of the cord into the wall jack for Line 2 To connect a two line phone with a single cord plug the cord from the phone into the TEL SET jack on the back of the answering system NOTE Ifa single line phone is connected to
9. INDOW IS BLANK Make sure the power transformer is securely plugged into an electrical outlet not controlled by a wall switch Use only the power cord supplied with your system If you need a replacement cord call 1 800 722 9125 Press 0WOFF to make sure the system is turned on MESSAGES ARE INCOMPLETE The system accepts messages only up to 4 minutes long If the caller pauses for more than 7 seconds the system stops recording and disconnects the call If the system s memory fills up during a message the system stops recording and disconnects the call SYSTEM DOES NOT ANSWER AFTER CORRECT NUMBER OF RINGS gt If the Toll Saver feature is on the number of rings changes from four to two when you have new messages waiting See Ring Select In some cases the system might be affected by the ringing system used by the local telephone company If the system s memory is filled with messages or the system is off or no AO announcement is recorded the system answers after 10 rings LO BATT DISPLAYED The batteries might be missing low on power or incorrectly installed SYSTEM DOES NOT DISCONNECT WHEN PHONE IS ANSWERED To stop the system press and release the phone switchhook or press STOP on the system SYSTEM DOES NOT RESPOND TO REMOTE COMMANDS When you dial a number from a touch tone phone you should hear tones If you hear clicks instead the phone is not a touch tone
10. adapter 4 Plug the dual outlet adapter into the wall jack CONNECTING THE POWER CORD Use only the power cord supplied with your system If you need a replacement cord call 1 800 722 9125 Fit the power cord behind the strain relief tab Then plug the smaller end of the power cord into the POWER jack at the back of the system Plug the other end of the power cord into an electrical outlet that is not controlled by a wall switch SETTING THE CLOCK 1 Press CHANGE The Message Window displays CH 2 Press Lock You hear a day and the Window displays a number 1 7 for Sunday Saturday L1 OR LI L2 jack Two line jack with single jack adapter and dual outlet adapter For Two Line Phone with Two Cords Power cord Two line phone with two cords 3 Hold down FORWARD or REPEAT until the correct day is displayed then release 4 Press CLOCK You hear an hour and the Window displays it 5 Hold down FORWARD or REPEAT until the correct hour is displayed then release 6 Press CLOCK You hear a minutes setting and the Window displays it 7 Hold down FORWARD or REPEAT until the correct minutes setting is displayed then release 8 Press clock The system announces the new day and time setting To review the setting press CLOCK IN CASE OF DIFFICULTY If this answering system does not work properly try the following suggestions before seeking repair assistance MESSAGE W
11. announces Enter new code 3 Enter the new Remote Access Code If you enter a valid code the system announces the new Remote Access Code If you enter an invalid code you hear five rapid beeps followed by two beeps Repeat Steps 2 and 3 NOTE If AC power fails and battery power is insufficient the Remote Access Code reverts to 10 From PLAY MESSAGES To play all messages on both lines wait 4 seconds or press 7 To play all messages on Line 1 press 17 To play all messages on Line 2 press 2 7 To play only new messages on both lines press 6 To play only new messages on Line 1 press 1 6 To play only new messages on Line 2 press 2 6 SAVE MESSAGES The system automatically saves all messages you do not delete DELETE MESSAGES To delete all messages on both lines press 0 3 To delete all messages on Line 1 press 1 3 To delete all messages on Line 2 press 2 3 To delete only a selected message press 3 while that message is playing If you try to delete all messages on a line which has new messages the system beeps 5 times and does not delete any messages REPEAT To repeat an entire message press 2 while that message is playing To repeat part of a message hold down 2 To resume playback release 2 FORWARD To skip an entire message press 5 while that message is playing To skip part of a message hold down 5 To resume playback release
12. at any time during a phone conversation The Message Lights flash rapidly and the Message Window displays 2 You can record for up to 4 minutes 2 Press LINE 7 or LINE 2 to select which line will store the conversation The system beeps and begins recording 3 Press STOP to stop recording The conversation is saved with messages and played back as a message ON OFF Lights Turn system on or off Record Memo or Phone Conversation Set or Review Time Day Speaker Volume Control Microphone Play Messages PRIORITY CALLING The priority call tone is preset to 99 Callers to whom you have given the Priority Calling Code will be able to signal you that they are calling Callers must use a touch tone phone Your caller should 1 Dial your telephone number 2 When the announcement begins to play enter the current Priority Calling Code 3 The system beeps three times then pauses This pattern repeats until you answer the phone The beeps are audible at both ends If you do not answer the call within 30 seconds the caller hears two beeps and can then press amp to leave a message CHANGE PRIORITY CALLING CODE 1 Press CHANGE The screen displays CH 2 Press code The screen displays the current Remote Access Code 3 Press PLAY The screen displays the current Priority Calling Code 4 Hold down FORWARD or REPEAT until the Message Window displays the Priority Calling Code you want You can choose
13. er code you can substitute any phrase or word that is easy for you to remember From 1 Dial your telephone number listen for the announcement and then remain silent after the beep NOTE If the system answers after 10 rings because it is off or the memory is full remain silent after the two beep signal 2 After about ten seconds the system prompts Enter remote access code Immediately respond by saying Enter code 3 You then hear First digit followed by Enter zero Enter four Enter five and so forth When you hear the first digit of the Remote Access Code immediately respond by saying Enter code For example if your Remote Access Code is 53 wait to hear Enter five then say Enter code 4 You then hear Second digit followed by Enter zero Enter one Enter two and so forth When you hear the second digit of the Remote Access Code say Enter code 5 If you enter the code correctly the system announces how many messages have been received and begins playing all messages recorded on both lines If no messages have been received the system disconnects the call 6 At the end of each message the system prompts Repeat message To hear the message again say Repeat message If you remain silent the system plays the next message You can repeat each message once Home 7 After the last message plays the s
14. instead of your announcement To make room for more messages delete some or all of the recorded messages _ Access Cover jy Repeat Review messages n o Stop message playback cos fy 2 om Forward Skip messages Line 2 Lights blink when messages are waiting Line 1 CODE Select announcements for Line I amp Line 2 Select Ringer setting for Line 1 amp Line 2 ANSWERING SYSTEM OPERATION Away You can operate the answering system while away from home using the telephone keypad touch tone phone only or voice activated commands CONNECT WITH THE ANSWERING SYSTEM 1 Dial your telephone number 2 When the system answers enter your Remote Access Code during or after the announcement The system announces the number of messages received and beeps twice indicating it is ready to receive commands YOUR REMOTE ACCESS CODE The Remote Access Code is preset to 10 To view the current code press CODE To change the Remote Access Code at home 1 Press CHANGE The Window displays CH 2 Press cobE The Window displays the current Remote Access Code 3 Hold down FORWARD or REPEAT until the Window displays the code you want Choose any number between 10 and 99 except for the current Priority Calling Code 4 Press STOP when you are finished To change the Remote Access Code remotely 1 Connect with the answering system 2 After the 2 beeps press 9 9 The system
15. ress DELETE while the announcement is playing SELECT ANNOUNCEMENTS Set the Line 1 ANNC SELECT switch to A B C or AO to select the announcement callers to Line 1 will hear Set the Line 2 ANNC SELECT switch to A B C or AO to select the announcement callers to Line 2 will hear TURN SYSTEM ON OFF The L1 and L2 lights indicate which lines the system is set to answer To choose which line s the system will answer or to turn the system off press on orF repeatedly This turns the lines on and off in the fol lowing order Line on only Line 2 on only Both lines on Entire system off no answering system features can be used RING SELECT TOLL SAVER Use the Line and Line 2 Ring Select switches on the side of the unit to set the answering system to answer after 2 or 4 rings Set to Toll Saver TS if you want the system to answer after 4 rings when you have no new messages and after 2 rings when you have new messages NOTE If the system is answering a call on one line and a call comes in on the other line the second call will not be answered until the first call is completed MESSAGE WINDOW The Message Window displays the total number of recorded messages If the number is flashing either a power failure occurred when batteries were low or missing or RESET was pushed The Message Window also displays OFF when the system is off a flashing F when memory is full and when the system is answering a
16. t by pressing any time after the two beeps ANSWERINGSYSTEM OPERATION Away MEMORY FULL NO ANNOUNCEMENT If the system answers after 10 rings and presents 2 beeps but no announcement the system might be off for one or both lines memory might be full or the system is set to AO and your announcement was lost To reset the system to answer and record 1 Enter your Remote Access Code after the 2 beeps 2 Listen to any recorded messages and delete some or all of them 3 Press 7 4 7 to review the Line 1 announcement If there is none press 1 4 to record a new announcement 4 Press 3 4 7 to review the Line 2 announcement If there is none press 24 and record a new announcement 5 Before hanging up make sure that at least one line is set to answer calls Press 7 0 to turn on Line 1 OR Press 2 0 to turn on Line 2 OR Press 0 0 to turn on both lines VOICE ACTIVATED COMMANDS When a touch tone telephone is not avail able you can still call your system to listen to your messages You use your voice to enter the Remote Access Code to repeat messages and to delete messages Speak in response to the prompts presented by the system as described below You must speak quickly and loudly in order for the system to detect your voice The system does not recognize the actual words you are saying it responds to any sufficiently intense auditory signal For example instead of Ent
17. telephone In that case you can use voice activated commands The answering system might not detect the Remote Access Code while your announcement is playing Try waiting until the announcement is over before entering the code There might be noise interference on the phone line you are using Press dial buttons firmly Make sure you are entering your Remote Access Code correctly Your Remote Access Code might have reverted to the factory setting of 10 This happens if there is an AC power failure at your home and the system s battery is either low on power or not installed NUMBER IN MESSAGE WINDOW FLASHES Check your announcement announce ments might have been lost in a power fail ure when battery power was low OTHER PROBLEMS gt If the system malfunctions make sure you have followed all the instructions in this manual to try to correct the problem If you cannot correct the problem press RESET If there is a problem with the system pressing RESET will reset the system and delete any messages as well as your announcement Reset the clock and rerecord the announcement and your system should be ready to answer calls and record messages gt If the system is okay pressing RESET has no effect ANSWERING SYSTEM OPERATION ANNOUNCEMENT OPTIONS The Answering System 1772 lets you record up to 4 different announcements A B C and AO Each can be presented to callers on either Line
18. ystem announces End of messages followed by the prompt Replay messages To replay all of the messages say Replay messages If you remain silent the system prompts Delete all messages 8 To delete all of the messages say Delete messages The system then repeats the Delete all messages prompt to confirm your choice To confirm the delete say Delete messages The system announces Messages deleted and disconnects the call If you remain silent after the Delete all messages prompt the system disconnects the call and the messages are not deleted If you do not enter the correct Remote Access Code If you enter an incorrect Remote Access Code the system beeps five times and be gins the sequence of prompts again If you enter the wrong code on the second try the system disconnects the call If you do not respond to the correct digit while entering the Remote Access Code or if the system fails to detect your response you can remain silent after you hear the Enter nine prompt The system beeps five times and begins the sequence of prompts again If you do not respond cor rectly during the second sequence of prompts the system disconnects the call AT amp T dip ANSWERING SYSTEM 1772 1 Dial telephone number and wait for system to answer 2 Enter Remote Access Code 3 Listen for messages OR Enter touch tone command 4 Hang up to save messages
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