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AT&T 1080 User's Manual

1. 3 Press a or V until you see TOLL SAVER 4 Press lt or gt to choose ON or OFF 5 To move to the next feature press Y OR To exit setup press and hold ENTER 66 DTAD SETUP 1110 REMOTE CODE Answering system operation DTAD setup REMOTE CODE Select a three digit number to allow remote access from another telephone away from your home page 59 of the installation guide and internal access from the SYS EXT telephones See 1070 or 1040 user s manual for details This code is 111 by default 1 Press ENTER 2 Press A or V until you see DTAD SETUP Press ENTER 3 Press a or V until you see REMOTE CODE 4 Press and hold lt to delete the current code Press the dial pad keys to enter a three digit remote access code 000 999 5 To move to the next feature press Y OR To exit setup press and hold ENTER MESSAGE ALERT Turn the audible message alert on or off If the message alert tone is on the telephone will beep every 30 seconds when there are new private or central messages 1 Press ENTER 2 Press A or V until you see DTAD SETUP Press ENTER 3 Press a or V until you see MESSAGE ALERT 4 Press lt or gt to choose ON or OFF 5 To move to the next feature press Y OR To exit setup press and hold ENTER 67 DTAD SETUP lt gt 1 MINUTE MESSAGE LENGTH Answering system operation DTAD setup
2. Press DTAD to access the DTAD FEATURE menu Press DTAD to return to the idle screen at any time Here is the menu structure for the DTAD FEATURE menu Feature Menu Function PLAY NEW MSGS Play back new private messages page 73 PLAY ALL MSGS Play back all private messages page 73 REMOVE ALL MSGS Delete all private messages page 74 PRIVATE OGM Record the private announcement page 71 PLAY NEW MSGS Play back new central messages page 79 PLAY ALL MSGS Play back all central messages page 79 REMOVE ALL MSGS Delete all central messages page 80 RECORD CALL Record two way conversations page 76 RECORD MEMO Record memos page 75 Play record share and download the auto attendant system announce AA NIGHT OGM ments For details see Outgoing AA DIR OGM announcements for auto attendant pages 65 of the installation guide RECORD TIME Select to see how much record time remains page 64 TO AA DAY OGM PRIVATE OGM Microphone PRIVATE OGM RECORDING STOP Answering system operation Private outgoing announcement The private outgoing announcement is played to callers who do not go through the auto attendant If the 1080 is not an auto attendant or if a call comes in on its private line or if the ANSWER DELAY is shorter than the AUTO ATT DELAY pages 49 and 58 of the installation guide callers will hear this announcement and their messages will go into the private mailbox
3. Testing the emergency telephone numbers you have stored is not recommended However if you do make a call to an emergency number e You must remain on the line and briefly explain the reason for the call before hanging up e Programming testing of emergency numbers should be performed during off peak hours such as in the early morning or late evening when the emergency services tend to be less busy 94 Appendix G Part 15 of FCC rules Some telephone equipment generates uses and can radiate radio frequency energy and if not installed and used properly may cause interference to radio and television reception This product has been tested and found to meet the standards for a class B digital device as specified in part 15 of the FCC rules These specifications area designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this product causes interference to radio VCR or television reception when it is in use you might correct the interference with any one or all of these measures e Where it can be done safely re orient the receiving radio VCR or television antenna e To the extent possible relocate the radio VCR television or other receiver with respect to the telephone equipment e If this telephone product runs on AC power plug your product into an AC outlet that s not on
4. The telephone is factory set with this announcement Hello Please leave a message after the tone You can use this announcement or replace it with a recording of your own To record your announcement The answering system uses the AUTOMATIC MODE set on page 39 of the installation guide to record announcements If the AUTOMATIC MODE is SPEAKERPHONE default face the microphone the MIC opening on the telephone to record outgoing announcements If the AUTOMATIC MODE is HEADSET use the headset microphone to record announcements 1 Press DTAD 2 Press a or Y until you see PRIVATE MSGS Press ENTER 3 Press a or V until you see PRIVATE OGM Press ENTER 4 Press a or Y until you see RECORD Press ENTER The elapsed time in seconds will be shown on the screen when recording You can record an announcement of up to 75 seconds Announcements shorter than three seconds will not be recorded 5 When the recording is finished press ENTER to select STOP The recorded announcement will be played back 6 Press DTAD to exit the DTAD FEATURE menu OR Press Y to see the next option in PRIVATE OGM menu 71 lanare naa PRIVATE OGM PLAY S a gt PRIVATE OGM PLAYING STOP PRIVATE OGM PLAYING REMOVE REMOVE PRIVATE OGM REMOVED Answering system operation Private outgoing announcement To play your outgoing announce
5. 10 01AM 11 23 00 30 10 01AM 11 23 EXT 11 INTERCOM TO E PAGE 10 01AM 11 23 EXT 11 INTERCOM TO 12 10 01AM 11 23 EXT 11 TRANSFER LINE 1 70 12 10 01AM 11 23 EXT 12 TRANSFER FROM 11 Telephone operation Call transfer Transfer a call and speak to the receiving party While on a call 1 Press INTERCOM The outside call will automatically be put on hold and you will see INTERCOM TO XxX with XX being the destination extension number 2 Press the one touch button for the extension to which you re transferring the call OR Dial the extension number to which you re transferring the call You will see the extension number in the third line of the display 3 When the other party answers by pressing INTERCOM you can announce the call 4 Press TRANSFER 5 Hang up Q NOTE If you do not dial an extension num ber within 10 seconds the transfer is automati cally canceled The call is still on hold Press the corresponding LINE key to resume the call Answer a transferred call When you hear a long transfer ring pick up the handset or press the LINE button of the call to use the speakerphone or headset 24 Intercom operation Intercom overview This 1080 telephone is fully compatible with any AT amp T Four Line Small Business System Speakerphone 1070 or 1040 phones you may have installed You can use a total of 16 1080 1070 1040 phones together as extensions in yo
6. a Press A or VY until you see PLAY NEW MSGS The screen will display the total number of new messages b Press ENTER The system announces the number of new unplayed messages then begins playback You will hear only the new messages oldest first OR To playback all messages new and old a Press a or V until you see PLAY ALL MSGS The screen will display the total number of all messages b Press ENTER The system announces the number of all messages then begins playback You will hear all messages oldest first 3 Press DTAD to stop playing and exit the DTAD FEATURE menu OR Wait until playback is over or press ENTER to pause playback Press Y to highlight EXIT MSG PLAY and then press ENTER Press vV to move to the next feature Information about messages e When playback begins you will hear the total number of new or all messages e Before each message you will hear the day and time it was received The message number currently playing will be displayed on the screen e After the last message you will hear End of messages 73 Answering system operation Private message playback Options during message playback PLAY ALL MSGS e To adjust the playback volume press VOLUME button e a e To skip to the next message press e To go back to the previous message press lt within 3 seconds of the message playing To repeat the message currently pla
7. They are saved played back and deleted exactly like private incoming messages You can record a memo as a reminder to yourself or leave a message for someone else using the same telephone system The answering system uses the AUTOMATIC MODE set on page 39 of the installation guide to record memos If the AUTOMATIC MODE is SPEAKERPHONE default face the microphone the MIC opening on the telephone to record memos If the AUTOMATIC MODE is HEADSET use the headset microphone to record memos To record a memo 1 Press DTAD 2 Press a or Y until you see RECORD MEMO Press ENTER The elapsed time in seconds is shown on the screen when recording Memos shorter than three seconds will not be recorded 3 When the recording is finished press ENTER to select the displayed STOP 4 Press DTAD to exit the DTAD FEATURE menu OR Press Y to see the next DTAD feature To play back a memo Memos are stored as private messages See Private message playback page 73 for instructions on playback and deletion 75 05 10PM 08 09 01 56 5550100 DTAD FEATURE RECORD CALL RECORD CALL 00 30 RECORDING STOP Answering system operation To record and play two way conversations During an outside call you can record the conversation as a private message in the answering system memory It is saved played back and deleted exactly like private incoming messages To record a two way conversa
8. and dial calls using the dial pad keys and the one touch or redial features No other features will work until power is restored All programming is retained during a power failure The screen displays AC FAIL e The phone has been disconnected from AC power When AC power is restored the screen will return to the usual display One touch and redial numbers are retained until power is re stored Display screen is blank e Make sure the power cord is connected to both the phone and an electrical outlet not controlled by a wall switch My calls fade out or cut in and out when am using the telephone e If you have a headset plugged into the telephone try unplugging it and firmly plugging it in again Disconnect the telephone base from the modular jack and plug in another corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your local service company charges may apply If you are using the speakerphone when this problem occurs eliminate any background noise Noise from the television radio or other appliances may cause the speakerphone to cut in and out Try engaging the MUTE button when you are not speaking or eliminating the background noise 104 Appendix J In case of difficulty If you have Digital Subscriber Line DSL service and you have more than three telephone sets and you have installed microfilters you may need to have a DSL f
9. for accessing banking or long distance services press a or V to scroll to PAUSE Press ENTER e To switch to tone dialing a T appears on the screen temporarily press A or Y to scroll to TONE Press ENTER e To flash the line an F appears on the screen if you need to use the service supplied by your telephone company press A or Y to scroll to FLASH Press ENTER 6 Press A or V to display DONE Press ENTER to save the entry and return to directory review mode 7 Press DIR to exit the directory Q NOTE If press Y to display CANCEL before ENTER is pressed in step 4 or 6 above the tele phone will not store the entry you modified 47 Pat Williams 5550100 DIAL Pat Williams 5550100 REMOVED Directory Dial and remove an entry from the directory Dial a number from the directory 1 Find the entry for the number you wish to call by following the directions under Review directory entries on page 46 2 Press ENTER The screen displays DIAL 3 Press ENTER OR Pick up the handset OR Press 4 SPEAKER or HEADSET The phone will automatically select an idle line and dial the call unless you choose a specific line to dial the call by pressing the LINE button the call will then be dialed in the mode speakerphone or headset you programmed see AUTOMATIC MODE on page 39 of the installation guide Q NOTE While reviewing the numbers in the redial st
10. phone The person you ve called may be able to respond just by talking See AUTO MUTE on page 35 of the installation guide 1 Press INTERCOM 2 Press ENTER to select PAGE 3 Enter the destination extension number 11 26 4 Your telephone will display PAGE and the called extension number Now the speakerphone on the destination telephone is activated automatically To end the page e Press INTERCOM on either telephone Q NOTES e Refer to page 32 of the installation guide to get more information on extension numbers e Pressing INTERCOM while on an external call will initiate a call transfer page 23 e If the destination telephone is in the Do Not Disturb mode on an intercom call or on an outside call your telephone will sound a busy signal e The auto mute feature may be set to ON on the destination telephone to protect privacy page 35 of the installation guide The person at the destination extension will have to press MUTE to re activate the microphone page 19 29 10 01AM 11 23 EXT 12 PAGE FROM 11 Intercom operation Voice page Answer a single phone page Auto mute off When your extension receives a page the phone beeps and the speakerphone is automatically activated Answer the call simply by speaking If you are on the headset you can answer the page by pressing HEADSET and speaking through the microphone of the headset Auto mute on The MUTE light will be on Lift t
11. to 16 Auto Attendants in your telephone system Caller ID Caller identification is a subscriber service available from most local telephone companies for a fee When you subscribe to caller identification you can see who s calling before you answer the phone if you and the caller are both in areas offering caller ID service with compatible equipment Caller ID with call waiting This is a single combined subscriber service which may be available from your local telephone company If you subscribe to this service you can use your 1080 telephone to see who s calling even while you are on another call as long as your caller is in an area with caller ID service and both telephone companies use compatible equipment Central message When a call is answered by the auto attendant and a caller presses 9 a central message one not intended for any particular extension is created Centrex service This is a special subscriber service which may be available from your local telephone company for a fee This 1080 telephone can be used with Centrex service COVM Central Office Voice Mail is a subscriber voice message service which may be available from your local telephone company This service may be called by another name in your area e g call answering DND When activated the Do Not Disturb DND feature prevents interruptions during a call DSL Digital subscriber line DSL service is available from your telephone company fo
12. 16 20 11 23 Total number of private messages Total number of central messages RECORD TIME Answering system operation Answering system operation Incoming messages If this 1080 telephone is not set up as an auto attendant it will store only private messages If this 1080 phone is an auto attendant it can store three kinds of messages in three separate lists e Private messages including incoming messages memos and two way conversations are the messages recorded for the 1080 telephone itself pages 73 76 Central messages are the incoming messages recorded for the auto attendant system pages 79 80 When a call is answered by an auto attendant the caller presses 9 to record these messages System extension messages are the messages recorded for individual 1070 and 1040 telephones that are associated with this set s auto attendant mailbox For more details to play system extension messages refer to 1070 or 1040 user s manual It is necessary to playback or delete each list separately Message capacity The answering system can record up to around sixty minutes of messages or up to 99 messages depending on the length of each message Individual messages can be limited if MESSAGE LENGTH is set to one minute or they can be as long as the remaining memory page 68 If the memory is full the message counter DTAD XX YY will flash on the idle screen Messages will remain available for repl
13. MESSAGE LENGTH Set the maximium length of recorded messages You can select the maximum length for the messages Callers can record If you choose UNLIMITED the caller can record a message of any length up to the amount of time remaining for all messages memos and announcements If you choose GREETING ONLY the caller will hear the selected outgoing announcement but will not be able to record a message If you choose 1 MINUTE the caller can record a message up to one minute 1 Press ENTER 2 Press a or Y until you see DTAD SETUP Press ENTER 3 Press A or Y until you see MESSAGE LENGTH 4 Press lt or gt to choose the desired setting 5 To move to the next feature press Y OR To exit setup press and hold ENTER Q NOTE Only incoming messages can be limited to one minute Memos and two way conversation messages are unlimited up to the amount of time remaining 68 DTAD SETUP lt gt ON CALL SCREENING DTAD SETUP lt gt ON DTAD INTERCEPT Answering system operation DTAD setup CALL SCREENING Choose whether incoming messages can be heard over the speaker when they are being recorded If you turn call screening on you will hear the incoming private message on your telephone when a call comes in 1 Press ENTER 2 Press a or V until you see DTAD SETUP Press ENTER 3 Press a or Y until you see CALL SCREENING 4 Press lt or gt to choose
14. PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 98 Technical specification Operating temperature Power adapter input 32 F 122 F o c 50 C AC120V 60Hz Power adapter output DC12V 500mA Backup battery purchased separately
15. and ACTA information 4 Rights of the telephone company If this equipment is causing harm to the telephone network the telephone com pany may temporarily discontinue your telephone service The telephone com pany is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportu nity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned 5 Hearing aid compatibility If this product is equipped with a corded or cordless handset it is hearing aid compatible 6 Programming testing of emergency numbers If this product has memory dialing locations you may choose to store police fire department and emergency medical service telephone numbers in these loca tions If you do please keep three things in mind a We recommend that you also write the telephone number on the directory card if applicable so that you can still dial the emergency number manually if the memory dialing feature doesn t work b This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory feature g
16. compatible with any other AT amp T 4 line small business telephones except for the 1080 1070 and 1040 telephones Make sure that the LINE GROUP assignment is correct See page 43 of the installation guide Intercom hold call pri vacy or other advanced features do not work properly If you have fiber optic service digital service to the building analog service within the building VoIP Voice over the Internet service or cable telephone service the router that the system uses may interfere with system communication If Line 1 is a DSL line have a professional install a splitter on the telephone line See the installation guide and contact your DSL service provider for more information Make sure that the LINE GROUP assignment is correct See page 43 of the installation guide 100 Appendix J In case of difficulty If the wiring for your system is greater than 600 feet some of the advanced features may not work properly You may have to remove some of the phones from remote areas Check to make sure that each telephone set has a unique extension number If the sets receive AC power at the same time either at initial installation or after a power failure the extension numbers may be the same Refer to the EXTENSION NUMBER section of the installation guide page 32 There is no dial tone First try all the suggestions of My telephone appears to be dead on page 100 The telephone line cord might
17. enter and view the outside phone numbers PREFERENCE Assign the one touch keys as intercom or outside call shortcut keys 1 Press ENTER 2 Press ENTER again to enter the ONE TOUCH menu 3 Press a or Y until you see PREFERENCE 4 Press lt or gt to highlight INTERCOM or TELEPHONE INTERCOM is the default setting 5 To move to the next feature press Y OR To exit setup press and hold ENTER 35 One touch setup and operation One touch storage 1 Press ENTER The screen displays ONE TOUCH 2 Press ENTER PROGRAM I 3 Press a or V repeatedly until you see ENTER NUMBER PROGRAM PAUSE 4 Press ENTER The screen includes ENTER NUMBER 5 Use the dial pad to enter up to 24 digits OR e To copy the most recently dialed number from redial press AUTO REDIAL Only the last number dialed from this extension can be copied to a one touch location The other numbers on the redial list cannot be copied If you need to store a two second dialing pause for accessing banking or long distance services press a or V scroll to PAUSE then press ENTER A P will appear on the screen If you need to store a signal for switching to temporary tone dialing press a or Y until you see TONE then press ENTER A T will appear on the screen If you need to store a flash signal for using the service supplied by your telephone company press a or Y until you see
18. on next page a NOTE If there is no command entered for 10 seconds Remote operation will be announced If there is no command entered for another 10 sec onds the call will end automatically 4 Hang up to end call and save all undeleted messages TT Answering system operation Remote access fart H messages 1 Press to play all messages Play new messages 1 Press to play new messages Replay current message and replay previous message 2 Press within 3 seconds of the message playing to go back to the previous message Press after 3 seconds of the message playing to repeat the message currently playing Skip to next message 3 Press during playback to skip the current message and advance to the next message Delete message s Press during a message or an announcement play back to delete current message or announcement Delete all message s Press to delete all messages Stop 8 Press to stop any operation e g stop playback stop recording Record a memo 9 to begin recording 8 to stop recording Press 9 and wait for a beep before speaking Press 8 to stop recording Play outgoing announcement 7 Press to play current answering system announce ment fay day announcement 4 Press to play current auto attendant daytime an nouncement Play night Press to play current auto attendant night ti
19. retrieved 55 laaa Aaaa TaN 10 11AM 11 23 L2 Chris Thompson 5550100 CL 198 10 11AM 11 23 L2 Chris Thompson 5550100 COPY TO DIR lt gt 10 11AM 11 23 L2 Chris Thompson 5550100 CL 198 10 11AM 11 23 L2 Chris Thompson 5550100 COPY TO 1 TOUCH v 10 11AM 11 23 L2 Chris Thompson 5550100 PRESS 1 TOUCH lt gt Caller ID operation To store an entry to the directory or a one touch key To save an entry to the directory 1 Press CALL HISTORY 2 Press a or Y until you see the desired entry 3 Press ENTER then a or Y until you see COPY TO DIR 4 Press ENTER to store the name and number into the directory and return to the call history review mode 5 Press CALL HISTORY to exit To save an entry to a one touch key 1 Press CALL HISTORY 2 Press a or Y until you see the desired entry 3 Press ENTER then a or V until you see COPY TO 1 TOUCH 4 Press ENTER to begin to save the number 5 Press the desired one touch button where you want to save the number OR Press LOWER then press the one touch button 6 The screen automatically returns to the call history entry just reviewed 7 Press CALL HISTORY to exit Q NOTES e If a call history record does not include a phone number it cannot be saved to the directory and one touch key e If the desired one touch key location was empty the screen will display SAVED
20. shock Safety information e Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There may be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak If you suspect a gas leak report it immediately but use a telephone away from the area where gas is leaking If this product is a cordless model make sure the base is also away from the area Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally read Troubleshooting in this user s manual If you cannot solve the problem or if the product is damaged refer to the limited warranty Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks If this product has user replaceable batteries replace batteries only as described in you
21. telephone and an auto attendant If an auto attendant is active adjust the delay times for different features to let the auto attendant system answer outside calls The answering system answer delay time ANSWER DELAY page 66 of all 1080 telephones in the same system must be longer than the auto attendant answer delay time AUTO ATT DELAY page 49 of the installation guide 60 03 59PM 07 28 AA EXT 11 CID 50 200 DTAD 11 20 Total number Auto attendant of private is on messages Total number of central messages Auto attendant operation Using multiple auto attendants You may wish to set one or more additional phones to act as auto attendant s when the primary auto attendant is turned off or busy An auto attendant is busy when someone at that extension is e programming the phone or e accessing messages or e on an intercom call or e dialing from the directory or call history or e using any of the lines to make or answer a call or e when the DTAD is recording a message at that extension You can choose a particular extension to always be the primary auto attendant by setting that extension to have the shortest auto attendant pickup delay and setting the pickup delays of other auto attendants in the order you choose Otherwise the primary auto attendant may change as the system automatically assigns incoming calls among active auto attendants 61 Auto attendant operation Auto a
22. the same circuit as one used by your radio VCR or television Modifications to this product not expressly approved by the manufacturer could void the user s authority to operate the equipment 95 Appendix H Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to In the United States of America call 1 800 222 3111 or visit www telephones att com In Canada call 1 866 288 4268 1 2 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defec tive PRODUCT During the limited warranty period the manufacturer s authorized service representative will repair or replace at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer r
23. will display INTERCOM TO XxX with XX being the destination extension If the destination extension is idle or set to Do Not Disturb you will hear long beeps If the other extension is busy you will hear a busy signal Q NOTE The intercom call is automatically can celed if you do not press a one touch button with in 10 seconds 27 10 01AM 11 23 EXT 12 INTERCOM FROM 11 Intercom operation Intercom Answer an intercom call When you receive an intercom call you will hear a repeating double ring pattern and your screen will display INTERCOM FROM with the extension number of the caller Answer the intercom call by lifting the handset or by pressing INTERCOM 4 gt SPEAKER or HEADSET to take the call hands free O NOTE If you press INTERCOM to answer the call the phone will automatically use the mode speakerphone or headset you programmed as the automatic mode see AUTOMATIC MODE on page 39 of the installation guide End an intercom or page call To end the intercom or page call press INTERCOM OR Hang up or press 4 gt SPEAKER or HEADSET again 28 pace agaaee 2 N 10 01AM EXT 11 PAGE 10 01AM EXT 11 PAGING E INTERCOM 11 23 INTERCOM TO E 11 23 v NEII lt gt 10 01AM EXT 11 PAGE 12 XS 11 23 Intercom operation Voice page Page a specific extension single phone page Sends your voice to the speaker of the destination
24. Alkaline 9V size 1604A Headset jack 2 5mm 32 1500hm Wiring limitation No more than 600 feet REN System signal carrier frequency 0 3B 1 7 MHz 99 Appendix J In case of difficulty If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Have the serial number found on the underside of your phone available when contacting customer service Please retain your receipt as your proof of purchase To purchase accessories or replacement parts please contact customer service by visiting our website at www telephones att com or calling 1 800 222 3111 In Canada dial 1 866 288 4268 My telephone appears to be dead Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cords are plugged firmly into the telephone base and the jack Unplug the telephone s electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the telephone to synchronize This system is not compatible with any other AT amp T 4 line small business telephones except for the 1080 1070 and 1040 telephones System features intercom transfer hold release etc do not work with my old AT amp T 4 line telephones 984 974 945 etc This system is not
25. FLASH then press ENTER An F will appear on the screen e To erase the last digit press V to scroll to DELETE CHAR then press ENTER OR Press REMOVE e To cancel programming scroll to CANCEL and then press ENTER continued on next page 36 One touch setup and operation One touch storage continued from previous page 6 Press the desired one touch key to store the telephone number in the normal location OR Press LOWER then the desired one touch key to store the telephone number in the lower location Q NOTES If the desired one touch key location was empty the screen will display SAVED If there is already a telephone number in it the screen will display REPLACE SPD You can replace the current entry by pressing ENTER or keep the current entry by pressing a or Y until you see NO REPLACE Press ENTER Then choose another one touch key location Only the last number dialed from this extension can be copied to a one touch location The other numbers in the redial stack cannot be copied Press and hold ENTER to exit one touch setup 37 A l oge q R u a n 8 q R One touch setup and operation To dial a one touch number This phone comes with one touch preference preset to INTERCOM i NOTE To change the one touch preference see PREFERENCE on page 35 If one touch preference is set to INTERCOM 1 Lift the handset OR Press 4 SPEAKER
26. If there is a telephone number in it the screen will display REPLACE SPD You can replace the current entry by pressing ENTER or keep the current entry by pressing A or Y until you see NO REPLACE Press ENTER then choose another one touch key location 56 CALL WAITING L1 Chris Thompson 5550100 10 01AM DTAD 16 20 11 23 Caller ID operation Call waiting and message waiting CID with call waiting If you subscribe to caller ID with call waiting service and you receive a call waiting call not only will you hear the normal call waiting tone but CALL WAITING will be displayed in the top line of the screen The caller information for the incoming call will be displayed 1 Press FLASH to access the call waiting call 2 To return to the original call press FLASH again Message waiting and NEW CALL light This NEW CALL light stays on when you have received call information but have not yet reviewed it If you subscribe to a voice mail service this light flashes when you have unretrieved messages waiting The screen also displays information about the number of new calls and voice mail messages waiting CID 100 198 Indicates 100 new caller ID entries and 198 total caller ID entries L2 The call came in on line 2 COVM There is voice mail message 134 waiting information on lines 1 3 and 4 0 NOTE You have to set COVM ON to receive notification of message waiting page 41 o
27. O E PAGE So v X 10 01AM 11 23 D EXT 11 INTERCOM TO 12 SY Intercom operation Intercom Use this feature for calls between system phones Make an intercom call with the handset 1 If One touch preference is set to INTERCOM page 35 skip to step 2 OR If One touch preference is set to TELEPHONE page 30 of the installation guide press INTERCOM 2 Press the one touch button for the destination party then lift the handset The screen will diplay INTERCOM TO XxX with XX being the destination extension If the extension you called is idle or set to Do Not Disturb you will hear long beeps If the other extension is on a call you will hear a busy signal Q NOTE The intercom call is automatically can celed if you do not press a one touch button with in 10 seconds 26 Pomana cagtiaas Y 10 01AM 11 23 EXT 11 INTERCOM TO E PAGE KEC E uum A v 10 01AM 11 23 EXT 11 INTERCOM TO 12 Aa Intercom operation Intercom Make an intercom call with the speakerphone or headset With the handset in the telephone base 1 If One touch preference is set to INTERCOM skip to step 2 OR If One touch preference is set to TELEPHONE press INTERCOM The phone will automatically activate the intercom call in the mode headset or speakerphone you programmed see AUTOMATIC MODE on page 39 of the installation guide 2 Press the one touch button The screen
28. ON or OFF 5 To move to the next feature press Y OR To exit setup press and hold ENTER 0 NOTE If the Do Not Disturb DND feature is active page 15 the call screening feature will be disabled automatically DTAD INTERCEPT Choose whether private incoming messages can be intercepted by other phones Someone at the 1080 phone which is recording the message can always intercept the call If DTAD intercept is on when a caller leaves a message someone on another system telephone sharing the same line can answer the call by pressing the corresponding line key 1 Press ENTER 2 Press a or Y until you see DTAD SETUP Press ENTER 3 Press a or V until you see DTAD INTERCEPT 4 Press lt or gt to choose ON or OFF 5 To move to MAIN MENU press Y OR To exit setup press and hold ENTER 69 DIR REMOVE CALLHISTORY DTAD COO OG DISTR AUTO REDIAL FLASH TRANSI SOLOS A A Ed DTAD FEATURE PRIVATE MSGS Answering system operation DTAD features Setup the answering system in DTAD FEATURE menu The DTAD FEATURE menu allows you to e Play or remove incoming private messages and record your outgoing announcement for your private mailbox e Play or remove central messages e Record a 2 way conversation e Record a memo or reminder into your private mailbox e Record share or download announcements for the auto attendant e Check the remaining record time
29. OR Press HEADSET and listen for the dial tone 2 Press the one touch button OR Press LOWER then press the one touch button for the destination number you want to call The screen displays the number as it is dialed If one touch preference is set to TELEPHONE You do not need to go off hook and listen for a dial tone before dialing a one touch number You can simply Press the one touch button OR Press LOWER then press the one touch button for the desired number to call The screen displays the number as it is dialed using the speakerphone or headset as programmed for automatic mode See AUTOMATIC MODE on page 39 of the installation guide 38 VIEW SPD 15 5550100 CANCEL Normal location SPD 1 16 Lower Location SPD 17 32 One touch setup and operation To view or delete a one touch number To view a one touch number 1 2 2 Press ENTER Press A or Y until you see ONE TOUCH Press ENTER Press 4 or Y until you see VIEW Press ENTER Press the desired one touch key to view the telephone number stored in the normal location OR Press LOWER then the desired one touch key to view the telephone number stored in the lower location OR Press A or Y to view the entries Press and hold ENTER to exit To delete a one touch number When a one touch telephone number is displayed press REMOVE to delete it Once deleted an entry cannot be ret
30. STORY 200 CALLS 050 NEW REMOVE ALL Caller ID operation To delete an entry or all entries Changing the format of the caller ID number You may need to add or remove the area code or a 1 at the beginning of the number 1 Follow the directions in steps 1 and 2 of To return a call page 54 Press ENTER 2 Press a or Y until the screen displays DIAL ALTERNATE 3 Press gt to scroll through the alternate dialing formats seven digit number area code seven digit number 1 area code seven digit number or 1 seven digit number The screen displays the alternate formats on the third line 4 Press a LINE key to dial the displayed number To remove a specific entry 1 Press CALL HISTORY 2 Press a or Y until you see the desired entry to be deleted 3 Press REMOVE to delete the currently displayed entry from the call history The screen displays the previous record in call history If there are no records in call history the screen displays the summary screen 000 CALLS 000 NEW 4 Press CALL HISTORY to exit To remove all call summary entries 1 Press CALL HISTORY 2 Press REMOVE to show REMOVE ALL 3 Press REMOVE again within three seconds to confirm and delete all records from the call summary OR Press CALL HISTORY to exit and leave all caller ID entries intact The screen automatically returns to the call history summary Once deleted entries cannot be
31. To go back to the previous message press lt within 3 seconds of the message playing To repeat the message currently playing press lt after 3 seconds of the message playing e To pause playback up to 30 seconds press ENTER and press again to resume e To delete the message currently being played back press REMOVE e To stop playback and exit press DTAD To delete all central messages 1 Press DTAD while the telephone is idle not during a call or during message playback 2 Press A or Y until you see CENTRAL MSGS Press ENTER 3 Press a or Y until you see REMOVE ALL MSGS Press ENTER 4 The screen will display REMOVE ALL Press ENTER within 3 seconds to delete all messages or press DTAD to exit and leave all messages intact 80 0 NOTE If the 1080 phone is the SYS EXT mailbox for other extensions it will answer transferred calls from its extension telephones with a preset outgoing message You can neither delete nor replace this outgoing message Answering system operation SYS EXT mailbox About system extension mailboxes If a 1080 telephone is an auto attendant it can be a system extension SYS EXT mailbox for 1070 and 1040 telephones in the system When the 1080 phone is a SYS EXT mailbox it can answer calls transferred by the auto attendant system and record caller s messages for its SYS EXT telephones These messages are called extension messages Each extensio
32. Wait until the announcement is over before entering the code There may be interference on the telephone line you are using Press the dial pad keys firmly when dialing The auto attendant does not answer after the cor rect number of rings Make sure that there is an auto attendant telephone page 29 Make sure the answering system answer delay time ANSWER DELAY page 66 of all 1080 telephones in the same system are longer than the auto attendant answer delay time AUTO ATT DELAY page 49 of the installation guide If you subscribe to the Centrex service provided by your local telephone company make sure the CSL DELAY RING time page 75 of the installation guide is longer than the AUTO ATT DELAY page 49 of the installation guide and ANSWER DELAY time page 66 on all system telephones Only the calls from the public lines shared lines of all system phones can be answered by the auto attendant system If all auto attendant extensions are being used the system cannot answer incoming calls 108 Appendix J In case of difficulty The auto attendant announcement is not correct Make sure the day night announcements are set up and recorded pages 66 68 of the installation guide Make sure that the DAY and NIGHT times that you entered are appropriate See DAY NIGHT TIMES page 50 of the installation guide The auto attendant does not respond when callers dial an extension Make sure directory announceme
33. Y until you see COPY TO 1 TOUCH 3 Press ENTER to begin to save the number 4 Press the one touch button for the location where you want to save the number OR Press LOWER then press the one touch button 5 The screen automatically returns to the directory record just reviewed 6 Press DIR to exit Q NOTE If the desired one touch key location was empty the screen will display SAVED If there is a telephone number in it the screen will display REPLACE SPD You can replace the current entry by pressing ENTER or keep the current entry by pressing A or Y until you see NO REPLACE Press ENTER then choose another one touch key location 49 Caller ID operation Caller ID operation About caller ID This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company There is a fee for this service and it may not be available in all areas This telephone can provide information only if both you and the caller are in areas offering caller identification service and if both telephone companies use compatible equipment When you use this telephone with caller ID service you can see who s calling before you answer the call If you subscribe to caller ID with call waiting a combined service available through many local telephone companies you can see who s calling even when you are on another call This service may be called by different names such as c
34. ack if you want to place a new call other than the displayed number you need to press and hold ENTER or wait for 30 seconds to return to idle Remove a name and number from the directory 1 Find the entry for the number you wish to call by following the directions under Review directory entries on page 46 2 When the desired entry is displayed press REMOVE The screen includes REMOVED The screen automatically advances to the next directory entry O NOTE Once an entry is removed from the direc tory it cannot be restored 48 DIRECTORY END OF LIST DIRECTORY REMOVE ALL J DIRECTORY ALL REMOVED Pat Williams D 5550100 COPY TO 1 TOUCH 7 ee Pat Williams N 5550100 PRESS 1 TOUCH Pat Williams 5550100 SAVED Directory Remove all entries from the directory 1 Press DIR to begin working with the directory 2 Press ENTER to select VIEW ENTRIES 3 Press a or V until the screen shows END OF LIST 4 Press REMOVE The screen display include REMOVE ALL 5 Press REMOVE again within three seconds to confirm the command and remove all directory entries The screen will display ALL REMOVED 9 NOTE Once the entries are removed from the directory they cannot be restored To save an entry to a one touch key 1 Find the entry for the desired number by following the directions under Review directory entries on page 46 2 Press ENTER then a or
35. ages on the answering system are cut off If a caller reaches the maximum recording time you set for each message page 60 of the installation guide the system will disconnect and part of the message may be lost If the caller pauses for more than seven seconds the system stops recording and disconnects the call If the memory on the system becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnect the call If the DTAD INTERCEPT feature is on and another telephone answers the call on that line the message will stop recording page 69 107 Appendix J In case of difficulty The messages on the system are very difficult to hear If HEADSET is selected in the AUTOMATIC MODE menu and a headset is connected on the telephone you need to use the headset to hear messages page 39 of the installation guide Press VOLUME on the telephone base to increase the volume The answering system does not respond to remote access com mands Make sure you are using the correct remote access code page 108 Make sure you are calling from a touch tone telephone away from home When dialing a number you should hear tones If you hear clicks then it is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code when your announcement is playing
36. all messages Play new messages E GO DaCk eeseresesrectrentintneieentinntntntntntetets Skip the MESSA gE Ssunssunsmaensinansinisii Play day announcement Play night announcement Play auxiliary announcement Play outgoing announcement sT Record announcement 9 during desired announcement playback Delete the MeSSage ssssssseccccesevccsessevccssssee during message playback Delete all messages End remote access call hang up TUF SYSTEM off OF ONL eescssssseesscccssseeescceenee o 4 Line small business system with digital answering system 1080 2007 Advanced American Telephones All rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property Il L P d b a AT amp T Intellectual Property licensed to Advanced American Telephones Printed in China ZJ at amp t www telephones att com 2007 Advanced American Telephones All rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property II L P d b a AT amp T Intellectual Property licensed to Advanced American Telephones Printed in China Issue 3 AT amp T 11 07
37. aller ID with call waiting features services provided by the local telephone company e The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If your phone is currently in use and a new call comes in you must press the gt to see the new call This procedure will allow you to see call waiting caller ID and caller ID from other lines on the phone Make sure the telephone line cords were provided with the telephone Common cure for electronic equipment If the telephone is not responding normally try the following in the order listed 1 Disconnect the power to the telephone base 2 Disconnect the spare battery if the set has one 3 Wait a few minutes before connecting power to the telephone base 4 Re install the spare battery if the set has one 5 Wait for the telephone to synchronize its connection This may take up to one minute The answering system does not answer at the correct time e For private messages make sure the answering system is on ON is selected in ANSWER STATUS page 57 of the installation guide If Toll Saver is activated the number of rings changes to eleven seconds when there are new messages waiting page 66 If you subscribe to the Centrex service provided by your local telephone company make sure the ANSWER DELAY time page 66 is short
38. aller ID with visual call waiting by different local telephone companies and may not be available in all areas O NOTE You must subscribe to combined caller ID with call waiting as a single service to see caller ID information for a call waiting call Check with your tele phone company for its availability The format of telephone numbers displayed will depend on the home and local area codes you set See the AREA CODES section on page 42 of the installation guide for explanations and setting instructions of area codes e f the call came from within your home area code the screen displays only the seven digit number without an area code e If the call came from one of your local area codes the screen displays 10 digits area code plus the seven digit number e If the call did not come from any of the area codes you set a Phone numbers with 10 or more digits will automatically have a 1 inserted and displayed before the number b Phone numbers with fewer than 10 digits will be displayed without a 1 50 10 01AM 11 23 L4 CHRISTINE SMTH 19085550100 LONG DISTANCE A long distance call Q NOTE Caller ID features will work only if both you and the caller are in areas offering caller ID ser vice and if both tele phone companies use compatible equipment Caller ID operation Caller ID operation How caller ID works If you subscribe to caller ID service provided by your local telephone company i
39. another line and receives a delayed ring the console phone can put the other line on hold and follow steps 1 3 If the console is on an intercom call the intercom call should be ended before picking up the ringing phone Pick up another station s line 1 Choose an idle Centrex line 2 Enter the Centrex pickup code 3 Enter the seven or ten digit phone number as directed by your phone company of the desired line you want 88 If you subscribe to Centrex service provided by your local telephone company you need to set up the system telephones first Here is an example of one setup EXT 11 console CONSOLE is ON CSL DELAY RING is OFF EXT 12 CONSOLE is OFF CSL DELAY RING is set to 20 seconds EXT 13 CONSOLE is OFF CSL DELAY RING is set to 16 seconds EXT 14 Both CONSOLE and CSL DELAY RING menus are OFF This telephone does not use the Centrex service Appendix C Centrex operation Centrex service call example In the example on the left when the calls coming from 555 1237 or 555 1238 are not answered if you subscribe to the Centrex service provided by your local telephone company these calls will be switched to the console telephone EXT 11 in the example 1 An external call comes in on line 4 telephone number 555 1237 or 555 1238 on the original system telephone EXT 12 or EXT 13 If the call is not answered during the CSL delay time set on the original ex
40. ant product instructions 91 In case of difficulty 100 109 Incoming calls answering 9 Indicator light 6 Intercom 25 33 L Last number redial 16 LCD Contrast 4 Line length 99 Low battery 5 Lower location 34 M Making calls 9 Memo 75 Message alert tone 7 Message length 68 Message playback 73 79 Mute 19 Index N 76 Navigation keys 3 Names enter into directory 43 search for 46 Vv Volume control 13 Voice page 29 33 6 WwW One touch keys 34 Warranty 96 delete entries 39 dial number 38 new entries 36 preference 35 P Page all 31 Pause 44 Private outgoing announcement 71 R Receiving calls 9 Record time 64 Redial stack 17 Remote access 67 Reset COVM 58 Ringer on or off 14 Ringer type 14 Ringer volume 13 Room monitor 33 S Screen display messages 4 Search for names 46 Single phone page 29 Speakerphone 12 System extension message 81 System extension mailbox 81 Switch lines 21 Switch speaking mode 12 T Technical specifications 99 Temporary tone dialing 19 Toll saver 66 Two way conversation recording 111 Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch tone telephone Fold here Cut along dotted line Call your telephone number then t igj enter your three digit access code SE atat preset to 111 Action Remote command Play
41. ay until you delete them To find out how much record time remains 1 Press DTAD 2 Press A or V until you see RECORD TIME Press ENTER 3 The screen will show the remaining record time 4 Press DTAD to exit the menu 64 DTAD SETUP lt gt ON ANSWER STATUS DTAD SETUP lt gt ON ANSWER STATUS Answering system operation DTAD setup See DTAD setup in Feature Setup on pages 57 62 in the installation guide to set up the DTAD function To turn the private message answering system on or off The answering function of this phone is programmable See ANSWER STATUS on page 57 of the installation guide for programming instructions O NOTE If the ANSWER STATUS setting is OFF the answering system of the auto attendant telephone can still record central messages and system extension messages ANSWER STATUS Follow the steps below so that the 1080 phone will record private messages not the SYS EXT messages meant for the associated 1070 and 1040 phones See page 65 for more information 1 Press ENTER 2 Press a or Y until you see DTAD SETUP Press ENTER The screen will display ANSWER STATUS 3 Press lt or gt to choose ON to turn the answering system on or OFF to turn the answering system off 4 To move to the next feature press Y OR To exit setup press and hold ENTER O NOTE If the ANSWER STATUS setting is OFF the 1080 phone can still record cent
42. be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone jack and connect a different telephone If there is no dial tone on the telephone either the problem is in your wiring or local service Contact your local telephone company Make sure a line is selected Press a line button or speakphone Make sure the HOLD key is not pressed If there is no dial tone when the HEADSET key is pressed make sure the headset is firmly con nected in the HEADSET jack cannot dial out First try all the above suggestions in There is no dial tone on this page Make sure there is a dial tone before dialing It is normal if the telephone takes a second or two to synchronize before producing a dial tone Wait an extra second before dialing Check that all the telephones connected to the same telephone line are hung up Make sure the telephone is set to the correct dial mode pulse dial or tone dial for the service in your area Refer to the TONE PULSE section of this user s manual page 36 of the installation guide to set the dial mode If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply 101 Appendix J In case of difficulty If you are using the speakerphone eliminate any background noise Noise from a television radio or other appliances may cause the telepho
43. by anyone other than an authorized service representative of the manufacturer or PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or PRODUCT returned without valid proof of purchase see item 6 below or Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 5 How do you get warranty service To obtain warranty service in the United States of America call 1 800 222 3111 in Canada please dial 1 866 288 4268 Q NOTE Before calling for service please review the user s manual A check of the PRODUCT controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired
44. creen will display menu choices on the bottom line To exit directory mode at any time press DIR Menu structure Use the navigation keys lt gt 4 v and ENTER to move through the menus The menu structure for the directory is shown below VIEW ENTRIES ADD ENTRY DIAL ENTER NAME MODIFY DONE COPY TO 1 TOUCH CANCEL CANCEL ENTER NUMBER DONE PAUSE TONE FLASH CANCEL 42 DIRECTORY VIEW ENTRIES DIRECTORY ADD ENTRY lt gt DONE Pat Williams E Directory Store a name and number in the directory 1 Press DIR to begin working with the directory 2 Press V until the screen includes ADD ENTRY 3 Press ENTER The screen includes ENTER NAME 4 Use the dial pad keys and the chart below to enter the letters digits or symbols you wish to store Press the key repeatedly until the desired character you want is shown on the screen For example press 2 once for A twice for B uu three times for C four times for a five times for b six times for c and seven times for 2 Press gt to move to the next character or space Press lt to backspace The name will appear on screen as you enter it Ci amp P 1 e B c a b c 2 p eE Fld e f 3 s K iet j k l 5 B M N o m n o 6 73 P Q R S p q r 7 B T U v t u v 8 x 0 oO 5 When you have f
45. d date Set the year so that the day of the week can be calculated from the caller ID information After you set the time once it will be updated automatically with incoming caller ID information The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company page 40 of the installation guide continued on next page 86 Appendix B Time date continued from previous page e Setting the clock in this menu will also set the time for the answering system Before playing each message the answering system announces the day and time the message was received page 73 Before using the answering system use this menu to set the year If you do not have caller ID you will also have to set the date and time so that messages are dated correctly 87 Appendix C Centrex operation Set ring delay duration This feature allows other system telephones calls to ring at the console phone After a specified ring delay the calls will ring at the console phone See CSL DELAY RING on page 75 of the installation guide Answer a delayed ring The console phone rings and the screen displays the extension number of the intercom sending the delayed ring 1 Select an idle line 2 Enter the Centrex pickup code 3 Enter the seven or ten digit phone number as directed by your phone company of the exten sion sending the delayed ring Q NOTE If the console is using
46. d still have them ring when you are called In most but not all areas the sum of all RENS should be five 5 0 or less You may want to contact your local telephone company for more information 2 Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines see installation instructions in the user s manual This equipment may not be used with coin telephone lines or with party lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone company or qualified installer 3 Repair instructions If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the limited warranty 93 Appendix F FCC
47. de telephone line connected to Line 1 Make sure the telephone line cord connected to line jack L1 L2 was provided with the telephone Make sure that the LINE GROUP assignment is correct See page 43 102 Appendix J In case of difficulty Check to make sure that each telephone set has a unique extension number If the sets receive AC power at the same time either at initial installation or after a power failure the extension numbers may be the same Refer to the EXTENSION NUMBER section of the installation guide page 32 LOW BATT is displayed on screen No spare battery is installed or the spare battery needs to be replaced Remove and re install the battery The telephone does not ring when there is an incoming call Make sure the ringer is on page 14 Make sure the telephone line cord s and the power adapter are plugged in properly See the Installation Guide There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously Try unplugging one phone at a time until the phones start ringing Test a working telephone at the same telephone jack If another telephone has the same problem the problem is in the telephone jack Contact your local telephone company charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord Make sure the Do Not Disturb feature is not activated page 15 Make sure the rin
48. e Onore Only one extension can answer a system wide page When you receive a system wide page your phone beeps and the screen shows PAGE ALL FROM XX with XX being the originating extension number 1 Press ENTER to answer the page The screen displays INTERCOM FROM XxX where XX is the calling extension number 2 Press INTERCOM to end the call on either telephone 32 10 01AM 11 23 EXT 11 PAGING E INTERCOM 10 01AM 11 23 EXT 11 PAGE 12 Go J Intercom operation Voice page Room monitor Make a single page call to a system phone to monitor the sounds from that room To use the room monitor feature the destination telephone auto mute feature must be turned off page 35 of the installation guide Press INTERCOM Press ENTER to select PAGE Enter the destination extension number 11 26 AUW NEBE After your telephone displays PAGE XX press MUTE The destination telephone will beep then activate its speakerphone automatically Now you can monitor the room of the destination telephone without being heard To end room monitoring press INTERCOM on your telephone Make an intercom conference call Someone at a system phone having a two way conversation on an outside line can invite someone at an extension to join the conversation Follow the directions under Conference calls on page 22 making sure to establish the non intercom call first Q NOTE You cannot pu
49. e entering the number Each pause counts as one digit If you want to save the number in the directory press Y to reach DONE and then press ENTER to save 44 Pat Williams 5550100 E TONE Pat Williams 5550100 E FLASH Directory Store a name and number in the directory Store a temporary tone signal in a directory number If you have dial pulse rotary service you can store tone signals in a directory number You may need tone signals to use bank by phone and other services 1 When you reach the place in the dialing sequence where you wish tone dialing to begin press Y until the screen displays TONE 2 Press ENTER All digits entered after this will send tone signals 3 If you want to save the number in the directory press Y to reach DONE and then press ENTER to save Store a FLASH in a directory number You can store the flash needed to access some custom calling services in a directory number 1 When you reach the place in the dialing sequence where you wish to enter a flash press V until the screen displays FLASH 2 Press ENTER to store the flash then continue entering the number Each flash counts as one digit 3 If you want to save the number in the directory press Y to reach DONE and then press ENTER to save 45 DIRECTORY A VIEW ENTRIES v Andrew 5556789 XT Barbara 5559876 Directory Review directory entries 1 Press DIR and the
50. e in your system DO NOT select auto attendant for this phone A 1080 telephone assigned as an auto attendant will automatically pick up and redirect an incoming call from a shared outside line to another phone in the same system An auto attendant can only answer one call at a time so you may want to have more than one auto attendant in your system so that even when a call on one line is being answered a second auto attendant telephone can answer another ringing line You can designate up to 16 auto attendants in your system See Using multiple auto attendants on page 61 for further information Refer to page 46 of the installation guide to make a 1080 system telephone an auto attendant Then see pages 46 51 to set its auto attendant answer delay time operation time and record system announcements day night and directory announcements i NOTES Only outside calls can be answered by an auto attendant The auto attendant phone will not answer calls when the phone is being used for setup message review call history review or a phone call If multiple auto attendants are assigned in the same system you must select different AUTO ATT DELAY settings for these telephones at least three seconds page 49 of the installation guide After the auto attendant answers if the caller does not enter an extension number or a command the auto attendant will automatically transfer the call to Extension 11 Please make Extension 11 a 1080
51. e recorded in the 1080 system extension mailbox The message counter DTAD XX YY will flash on all its system extensions If the caller presses 0 after hearing the message the auto attendant directory outgoing message plays The caller can then decide to enter an extension number or not and the auto attendant responds as described above If the caller does not enter an extension number after hearing the announcement the auto attendant waits about 12 seconds then transfers the call to extension 11 If the call is not picked up after 45 seconds the auto attendant will answer the call again play That extension is not answering Enter a new extension number or to leave a message please dial nine and wait 12 seconds for the entry If the caller still doesn t enter an extension number the auto attendant announces Thank you and drops the call 62 Auto attendant operation Auto attendant flow chart Incoming call AA answers and plays outgoing announcement Caller dials 9 Caller dials 0 Caller dials extension number Na AA records AA pl central He prays DIR OGM message AA plays Calling that and calls extension which rings Person answers call 1080 answers and Extension 1080 or records private 1070 or 1040 message 1070 1040 4 1070 s or 1040 s mailbox answers and records SYS EXT message 63 10 01 AM EXT 11 CID 50 200 DTAD
52. elete central messages stored on the 1080 phone To play back central messages 1 Press DTAD 2 Press a or Y until you see CENTRAL MSGS Press ENTER To play back new messages a Press a or V until you see PLAY NEW MSGS The screen will display the total number of new messages b Press ENTER The system announces the number of new unplayed messages then begins playback Only the new messages will be played oldest first OR To play back all messages new and old a Press a or Y until you see PLAY ALL MSGS The screen will display the total number of messages b Press ENTER The system announces the number of all messages then begins playback All messages will be played oldest first 3 Press DTAD to stop playing and exit T9 PLAY ALL MSGS lt gt MESSAGE 03 PAUSE CENTRAL MSGS 20 MESSAGES REMOVE ALL MSGS 7 CENTRAL MSGS 20 MESSAGES REMOVE ALL Answering system operation Central message playback Information about messages e When playback begins you will hear the total number of new or all messages e Before each message you will hear the day and time it was received The message number currently playing will be displayed on the screen e After the last message you will hear End of messages Options during message playback e To adjust the playback volume press VOLUME e To skip to the next message press gt e
53. epairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer will return the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 96 Appendix H Limited warranty 4 What is not covered by this limited warranty This limited warranty does not cover PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or PRODUCT that has been damaged due to repair alteration or modification
54. er than the CSL DELAY RING time on the same telephone page 75 of the installation guide If a 1080 extension is on a phone call or recording or playing any type of message or announcement it will not be able to answer incoming calls 106 Appendix J In case of difficulty The outgoing announce ment is not clear When recording the announcement make sure you speak in a normal tone of voice about nine inches from the telephone base If HEADSET is selected in the AUTOMATIC MODE menu and a headset is connected on the telephone you need to speak into the microphone of the headset to record the announcement page 39 of the installation guide Make sure there is no background noise television music traffic etc when recording The answering sys tem does not record messages Make sure the answering system is on page 65 of the installation guide If the memory is full the system will announce Memory full then hang up You need to delete some old messages in order to make room for new messages If GREETING ONLY is selected in the MESSAGE LENGTH menu the answering system will only play back the outgoing announcement It will not record incoming private message page 68 If you subscribe to the Centrex service provided by your local telephone company make sure the ANSWER DELAY time page 66 is shorter than the CSL DELAY RING time on the same telephone page 75 of the installation guide Some mess
55. es within a multi telephone system Local area code Most users dial 11 digits to make calls outside their home area codes If this applies to you you do not need to program any local area codes However if you dial only 10 digits to make calls to some areas outside your home area code without dialing 1 then set these local area codes on the telephone Up to five local area codes can be set For details see the AREA CODES section page 42 of the installation guide After setting if you receive a call from one of these local area codes the screen displays the 10 digits of the telephone number Mailbox A place to store answering system messages The 1080 phone can have separate mailboxes for private messages central messages and system extension messages Navigation keys These are the buttons used when programming your 1080 phone and for scrolling through feature options ENTER 4 V lt gt Prime line This is the line on the telephone you assign to be selected automatically when you lift the handset press 4 SPEAKER or press HEADSET to answer or make a call 84 Appendix A Glossary Private message Messages that did not come through the auto attendant If the 1080 is not an auto attendant or if it has a private line or if the ANSWER DELAY is shorter than the AUTO ATT DELAY and if DTAD SETUP ANSWER STATUS is on callers will leave private messages System extension message The messages recorded
56. ess and then inform the other party that you are recording the call SAVE THESE INSTRUCTIONS 92 Appendix F FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23 2001 it complies with Part 68 of the Federal Communications Commission FCC rules If the equipment was approved after that date it complies with the Part 68 rules and with the Technical Requirements for Con nection of Equipment to the Telephone Network adopted by the Administra tive Council for Terminal Attachments ACTA We are required to provide you with the following information 1 Product identifier and REN information The label on the back or bottom of this equipment contains among other things an identifier indicating product approval and the Ringer Equivalence Number REN This information must be provided to your local telephone com pany upon request For equipment approved prior to July 23 2001 the product identifier is preceded by the phrase FCC Reg No and the REN is listed sepa rately For equipment approved after that date the product identifier is pre ceded by US and a colon and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon For example the product identifier US AAAEQ03T123XYZ would indicate an REN of 0 3 The REN is used to determine how many devices you may connect to your telephone line an
57. eturning calls To review the call history 1 Press CALL HISTORY The screen displays CALL HISTORY and the number of total calls and new calls in the call history OR Press a or Y when the telephone is idle to show the most recent caller ID entry directly Skip to step 3 2 Press Y to show the most recent call The call history displays the caller ID entries in reverse chronological order i e the most recent one first 3 Press a or V to scroll through the caller ID entries 4 Press CALL HISTORY to exit call history mode To return a call As you review call history records you can dial an entry s phone number 1 Press CALL HISTORY to enter call history 2 Press a or Y until you see the desired caller ID entry 3 Press ENTER The screen displays DIAL or DIAL ALTERNATE 4 Press ENTER OR Pick up the handset OR Press gy SPEAKER or HEADSET The phone will automatically select an idle line and dial the call unless you choose a specific line to dial the call by pressing the LINE button the call will then be dialed in the mode speakerphone or headset you programmed see AUTOMATIC MODE on page 39 of the installation guide 54 10 11AM 11 23 Chris Thompson 9085550100 DIAL XLTERNATE 9085550100 19085550100 15550100 550100 10 11AM 11 23 Chris Thompson 5550100 CL 198 10 11AM 11 23 Chris Thompson 5550100 REMOVED CALL HISTORY CALL HI
58. f installation guide 57 10 01AM 11 23 EXT 11 CID 50 200 DTAD 16 20 COVM RESET L1 COVM RESET COVM RESET Use this feature when the phone display and NEW CALL light indicate there is voice mail when you have none You may have accessed your voice mail from a remote location while away from the phone You may have received a false signal from your local service provider You can clear the indicator manually i Press ENTER Press a or until you see SPECIAL OPTIONS Press ENTER Press A or Y until you see COVM RESET Press ENTER Press A or V to scroll through the COVM RESET menu L1 COVM RESET L4 COVM RESET or ALL COVM RESET When the indicator of the phone line you want to reset is displayed press ENTER to remove the message waiting indicator You can clear all the lines at the same time by choosing ALL COVM RESET The screen includes RESET To move to the next line press Y OR To exit setup press and hold ENTER N Ww iN on oO This turns off the display indicator and the flashing of the NEW CALL light it does not delete your voice mail message s If there actually is a new voice mail message your local telephone company will resend the signal causing the NEW CALL light to flash and the digit for the line to appear on the screen 58 Auto attendant operation About the auto attendant and message recording If you want one or mo
59. for individual 1070 and 1040 telephones that are associated with a 1080 phone s auto attendant mailbox pages 45 49 System telephone Any 1080 1070 or 1040 telephone in your telephone system also called an extension Telephone system or business system Two or more system telephones combined to form an interacting system of shared lines You can have up to 16 system telephones in the system 85 TIME DATE 2007 YEAR lt gt Appendix B Time date When the telephone is idle the screen will display the date and time The time can be set manually or with incoming caller ID information Even if you have caller ID you must set the year once for voice messages to have the correct day of the week 1 Press ENTER 2 Press a or Y until you see TIME DATE 3 Press ENTER to see YEAR Press the dialpad keys to enter the correct year 4 Press Y until you see MONTH Press the dialpad keys to enter the correct month 5 Press Y until you see DATE Press the dialpad keys to enter the correct date 6 Press Y until you see HOUR Press the dial pad keys to enter the correct hour 12 hour clock format 7 Press Y until you see MINUTE Press the dialpad keys to enter the correct minute 8 Press Y until you see AM PM Press lt or gt to highlight AM or PM 9 To move to MAIN MENU press Y OR To exit setup press and hold ENTER Q NOTES e Caller ID provides the time an
60. ger delay time page 34 of the installation guide is not longer than the answer delay time of the answering system page 58 of the installation guide This would cause the answering system to answer the call before the phone rings If you are on a call there will be a beep to alert you of incoming calls on the other lines Make sure that the LINE GROUP assignment is correct See page 43 of the installation guide Cannot join a conversation e in progress The call privacy feature prevents another set on the system from interrupting a conversation Make sure you press the LINE button to release privacy See Call privacy on page 21 103 Appendix J In case of difficulty The call privacy feature does not work Error tone fast busy sig nal is heard when making a page call e In some installations that have fiber optic service digital service to the building analog service within the building the signals to the extensions may not support the call privacy feature e The Do Not Disturb feature is activated at the extension you are calling A double beep sounds every 30 seconds e There is a call on hold at this extension Press and release the LINE button of the call on hold to return to the call and turn off the reminder beep Operation during a power failure e This phone will operate during a power failure if a working battery has been installed You will be able to answer calls with the handset
61. he handset or press MUTE to temporarily de activate auto mute and answer the page 30 10 01AM 12 23 EXT 11 INTERCOM TO E PAGE ALL 10 01AM 11 23 EXT 11 PAGE ALL Intercom operation Voice page Page all system wide page Sends your voice to the speakers of all phones in the system 1 Press INTERCOM then V to show PAGE ALL 2 Press ENTER The screen will display PAGE ALL Once the page is automatically answered speak and your voice will be heard at all idle extensions in your phone system Page all shortcut 1 Press INTERCOM then press 2 Your telephone will display PAGE ALL You will be heard at all idle extensions Q NOTES e Pressing INTERCOM while on an external call will initiate a call transfer page 23 e If a system telephone is in the Do Not Disturb DND mode on an external or intercom call the system wide page will not be heard there e During a page all the people at all extensions will be able to hear you but you are not able to hear them e During a page all if ENTER is pressed on any system telephone the system wide page will be terminated and the person on that telephone will join the intercom call with you To end the page all e Press INTERCOM on your telephone 31 10 01AM 11 23 EXT 12 PAGE ALL FROM 11 ENTER ANSWER 10 01AM 11 23 EXT 12 INTERCOM FROM 11 Ns a Intercom operation Voice page Answer a system wide pag
62. ilter installed by your DSL service provider The sound quality of the headset is poor Unplug it and and firmly plug it in again hear other calls when using the telephone Disconnect the telephone base from the telephone jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local service Call your local telephone company Make sure you are using the round black cords that came with the phone These cords help prevent crosstalk hearing other calls My caller ID features are not working properly Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service Make sure the area codes are set correctly on the telephone page 42 of the installation guide Reset the phone See Common cure for electronic equipment on this page COVM line indicator re mains on Make sure you have reviewed all messages on that line You may have received a false signal from the central office To clear see COVM RESET on page 58 105 Appendix J In case of difficulty The system does not receive caller ID or the system does not display caller ID during call waiting e Make sure you subscribe to c
63. inished entering the name press A or v to show DONE Press ENTER to enter the phone number The screen displays the name you entered and ENTER NUMBER continued on next page 43 Pat Williams D E ENTER NUMBER A DONE y Pat Williams 5550100 E DONE 7 SSS Pat Williams 5550100 SAVED DIRECTORY ADD ENTRY Pat Williams 5550100 E PAUSE Directory Store a name and number in the directory continued from previous page 6 Use the dial pad keys to enter the desired phone number OR Press AUTO REDIAL to copy the last number dialed at this extension onto the screen Press lt to backspace T When you have finished entering the number press 4 or V to show DONE Press ENTER to store the name and number in the directory The screen briefly displays the name and number and SAVED Then the screen will automatically return to include ADD ENTRY Q NOTE You can exit the directory at any time without storing the entry by pressing DIR Store a pause in a directory number You can include a pause in a number stored in the directory You may need a pause in a directory number to allow access to some banking or telephone company features 1 When you reach the place in the dialing sequence where you wish to enter a pause press Y until you see PAUSE in the display 2 Press ENTER to store a two second pause A P will appear in the phone number Then continu
64. l programming scroll to CANCEL and then press ENTER continued on next page 40 One touch setup and operation To modify a one touch number continued from previous page 4 Press the desired one touch key to store the telephone number in a location OR Press LOWER then the desired one touch key to store the telephone number in the lower location 5 Press lt or gt to select CANCEL Press ENTER to exit the VIEW feature To move to the next feature press Y OR Press and hold ENTER to exit Q NOTE If the desired one touch key location was empty the screen will display SAVED If there is a telephone number in it the screen will display REPLACE SPD You can replace the current entry by pressing ENTER or keep the current entry by pressing 4 or Y until you see NO REPLACE Press ENTER then choose another one touch key location 41 Pat Williams Directory Directory overview This 1080 telephone can store up to 200 names and phone numbers in the directory Names can have up to 16 characters and numbers can have 24 digits Because directory entries are stored in alphabetical order you may wish to enter names with the last name first To enter directory mode press DIR If there are already 200 stored entries the screen includes FULL If you try to view directory entries when there are no entries the screen displays EMPTY To work with the directory press DIR The s
65. me announcement announcement 5 Play directory Press to play current auto attendant directory an fep aaa nouncement 6 Record announcement 9 to begin recording 8 to stop recording During the desired announcement playback press 9 and wait for the beep before speaking Press 8 to stop recording and listen to the playback of the new announcement Turn answer status off 0 Press to turn off the answering system for private messages Turn answer status on 0 Press to turn on the answering system for private messages 78 CENTRAL MSGS 16 MESSAGES PLAY NEW MSGS CENTRAL MSGS 20 MESSAGES PLAY ALL MSGS 0 NOTE The answer ing system uses the AUTOMATIC MODE set on page 39 of the installation guide to play back mes sages If the AUTOMATIC MODE is SPEAKERPHONE default use the speaker phone If the AUTOMATIC MODE is HEADSET use the headset to listen to messages Answering system operation Central message playback About central messages If the 1080 telephone is an auto attendant callers can leave central messages by pressing 9 Each central message can be up to one minute Onore The telephone will play back the preset outgoing message Hello Please leave a message after the tone before a central message is record ed You can neither delete nor replace this outgoing announcement for central messages The following sections explain how to listen to or d
66. ment 1 Press DTAD 2 Press a or Y until you see PRIVATE MSGS Press ENTER 3 Press a or Y until you see PRIVATE OGM Press ENTER 4 Press a or V until you see PLAY Press ENTER The current announcement will be played 5 Press ENTER to select STOP to stop playing 6 Press DTAD to exit the DTAD FEATURE menu OR Press V to see the next option in PRIVATE OGM menu To delete your outgoing announcement 1 While playing an announcement you recorded see steps 1 4 above on this page press REMOVE 2 The screen will display REMOVE Press REMOVE again to delete your announcement 3 Press DTAD to exit the DTAD FEATURE menu OR Press V to see the next option in PRIVATE OGM menu When your announcement is deleted calls will be answered with the pre recorded announcement described on page 71 T2 PRIVATE MSGS 16 MESSAGES PLAY NEW MSGS PRIVATE MSGS 20 MESSAGES PLAY ALL MSGS a NOTE The answer ing system uses the AUTOMATIC MODE set on page 39 of the installation guide to play back messages If the AUTOMATIC MODE is SPEAKERPHONE default use the speak erphone to listen to mes sages If the AUTOMATIC MODE is HEADSET use the headset to listen to messages Answering system operation Private message playback To playback private messages 1 Press DTAD 2 Press A or Y until you see PRIVATE MSGS Press ENTER To playback new messages
67. n ENTER to begin working with the directory entries Press A or to scroll through the directory entries OR Press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed Then press a or Y to scroll through the entries beginning with this character If there is no entry for the desired character the screen will display NO ENTRIES FOR X where X refers to the displayed character Q NOTE You can exit the directory at any time without storing the entry simply press DIR 46 Directory Edit a directory entry When any directory entry is displayed to edit the entry Pat Williams 5550100 1 Press ENTER 2 Press a or V to scroll to MODIFY Press ENTER to edit the name Press lt to move the cursor to the left or gt to Pat Williams move the cursor to the right Press REMOVE 5550100 to erase characters Press the dial pad keys to enter the correct name page 43 4 Press a or Y to display DONE Press ENTER to edit the number 5 Press lt to move the cursor to the left or gt to Ww MODIFY para move the cursor to the right Press REMOVE to erase digits Press the dial pad keys to enter DONE the correct number e To copy the most recently dialed number from the redial log press AUTO REDIAL Pat e To enter a two second dialing pause a P 5554321 E appears on the screen
68. n message can be up to one minute 81 Answering system operation SYS EXT mailbox REMOVE EXT MSGS oo MAILBOX Delete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox or delete all REMOVE EXT MSGS 1070 and 1040 messages in this 1080 mailbox To delete all messages from one SYS EXT telephone 1 Press ENTER on the 1080 mailbox phone 2 Press a or Y until you see SYS EXT MAILBOX Press ENTER 3 Press a or until you see REMOVE EXT MSGS Press ENTER lt gt 13 4 Press lt or gt to choose the extension number MSGS PER EXT i of the desired 1070 or 1040 system telephone The telephone will show the message counter MESSAGES XX YY for the desired 1070 or 1040 system telephone 5 Press ENTER The screen will display REMOVE ALL 6 Press ENTER within three seconds to confirm the command and delete all messages of the desired extension telephone If you do nothing the screen will eventually time out and no changes will be made 7 To move to MAIN MENU press Y OR To exit setup press and hold ENTER REMOVE EXT MSGS MESSAGES 02 06 82 Appendix A Glossary Auto Attendant A 1080 telephone in your multi telephone system is assigned to pick up a ringing line automatically after a selected number of rings The Auto Attendant plays the selected auto attendant message and redirects the call if the caller enters an extension number You can assign up
69. ne to not dial out properly If you cannot eliminate the background noise first try muting the telephone before dialing or dialing from another room in your home with less background noise cannot page or make intercom calls Make sure you dialed the extension correctly Make sure Line 1 is connected and has the same phone number on all system phones The destination telephone may be on an external call Wait and try again Make sure the Do Not Disturb function is turned off on the destination system telephone page 15 Make sure the INTERCOM light is off before you making a page or Intercom call If the light is on the system is busy or the intercom is unavailable Try again when the intercom light goes out Make sure the telephone line cord connected to line jack L1 L2 was provided with the telephone Check to make sure that each telephone set has a unique extension number If the sets receive AC power at the same time either at initial installation or after a power failure the extension numbers may be the same Refer to the EXTENSION NUMBER section of the installation guide page 32 cannot transfer outside calls If you are on a conference call with another telephone in the same system page 22 the call cannot be transferred If the destination telephone is on an outside call or intercom call with another system telephone the call cannot be transferred All extensions must have the same outsi
70. nformation about each caller will be displayed between the first and second ring Time of call Date of call Line of call 10 01 AM 11 23 L4 Caller s CHRISTINE SMITH name 19085550100 Caller s number CL 050 NEW LD Entry The callis A long distance call number unreviewed The time and date of the call the caller s name and phone number are included in the display if sent by the caller s telephone company The incoming line number of the call also appears L4 in the above example Other messages may appear on screen See Display screen messages on page 4 for more information Caller ID information will appear on the screen as long as the phone rings or until the caller hangs up or until the call is answered at another extension or until the extension that answered the call hangs up If you subscribe to caller ID service this phone automatically resets the time and date each time new call information is received You can set the time and date yourself if you wish See Time date in Appendix B of this document 51 Caller ID operation Caller ID operation Calls received on two or more lines simultaneously 1 10 01AM 11 23 CHRISTINE SMITH L4 Your screen can display the caller ID information for only one call at a time but you can switch between the information for two or more ringing lines by pressing lt or gt For example if Line 3 of the phone is ringing the
71. nt is recorded correctly to suit your company s needs page 70 of the installation guide Make sure the caller is calling from a touch tone telephone If the caller hears clicks rather than tones the commands will not be recognized The auto attendant may not detect the callers commands when the announcement is playing Wait until the announcement is over before entering the code There may be interference on the telephone line callers are using Press the dial pad keys firmly when dialing 109 Index A AC fail 4 Alert tones 7 Answer delay time 66 Answering calls 9 Answer status 65 Area code 55 SYS EXT mailbox 81 Assign console 89 Auto attendant operation 59 63 Auto attendant flow chart 63 Auto redial 18 C Caller ID 50 Call history 53 Call privacy 21 Call screening 69 Call transfer 23 Call waiting 19 Central message 79 Centrex service 88 Clock 12 Conference call 22 COVM 58 83 D Delete call history entries 55 Delete redial entries 17 Dialing from a CID record 54 directory dialing 48 one touch dialing 38 Directory 42 delete entries 48 dial number 48 edit entries 47 name search 46 new entries 43 store to one touch keys 49 Directory card 8 DTAD 65 69 DTAD intercept 69 Do not disturb 15 110 E Ending calls 9 F FCC and ACTA 93 Flash 19 G Greeting only 68 H Handset 10 Hands free use 10 Headset 11 Hold a call 20 l Import
72. or replaced PRODUCT under this limited warranty to you transportation delivery or handling charges prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 97 Appendix H Limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the
73. r a fee It allows you to receive high speed internet through your telephone line s Some special equipment splitters and or filters are required for the telephone and data service to work properly together DTAD The Digital Telephone Answering Device is a sophisticated tapeless answering system built into the 1080 telephone In some installations messages for your phone can be recorded on a 1080 in your system continued on next page 83 Appendix A Glossary continued from previous page Home area code This is the area code for your telephone number Users simply dial the seven digits of a telephone number to make a call within their own area code and 11 digits outside of their area code If this applies to you you should enter your own area code into the telephone as the home area code After setting if you receive a call from within your home area code the screen will display the last seven digits of the telephone number You may however live in a region where for calls within your own area code you must dial 10 digits that is the area code and telephone number If this applies to you enter 000 for the home area code and enter your area code as a local area code After setting if you receive a call from within your area code the screen displays the 10 digits of the telephone number For details see the AREA CODES section page 42 of the installation guide Line group A group of system telephones sharing some lin
74. r user s manual Do not burn or puncture batteries they contain caustic chemicals If this product has a three prong grounding plug or a polarized plug with one wide prong it may not fit in non polarized outlets Do not defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician d cauron Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 91 Appendix E Important product information Especially about corded telephones e Electrical power The telephone base must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged or switched off or if the electrical power is interrupted e Power adapter The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Especially about telephone answering systems Two way recording This unit does not sound warning beeps to let the other party know that the call is being recorded To ensure that you are in compli ance with any federal or state regulations regarding recording a telephone call you should start the recording proc
75. ral messages and extension messages 65 DTAD SETUP lt gt 15 SEC ANSWER DELAY 0 NOTE For the auto attendant to work properly you must make sure that the DTAD answer delay time is longer than the auto attendant answer delay time page 58 of the installation guide DTAD SETUP lt gt ON TOLL SAVER 0 NOTE If the toll saver feature is ON for the auto attendant to work properly you must make sure that the auto attendant delay time page 49 of the installation guide is shorter than 11 seconds Answering system operation DTAD setup ANSWER DELAY Set the length of time this phone rings before the answering system picks up the call One ring cycle lasts about six seconds 1 Press ENTER 2 Press A or V until you see DTAD SETUP Press ENTER 3 Press a or Y until you see ANSWER DELAY 4 Press lt or gt to choose the desired setting 12 40 seconds 5 To move to the next feature press Y OR To exit setup press and hold ENTER TOLL SAVER When toll saver is turned on the answering system picks up incoming calls within eleven seconds if there are any new private messages When there are no new messages the answering system picks up the incoming call in the time you set as the answer delay See ANSWER DELAY section above on this page for details To turn toll saver on or off 1 Press ENTER 2 Press a or Y until you see DTAD SETUP Press ENTER
76. re of your 1080 telephones to automatically answer incoming calls for your system to announce the directory and to allow your callers to record central system messages you need to customize AUTO ATT SETUP See page 46 of the installation guide If you want one or more of your 1080 telephones to record messages directed to individual 1070 and 1040 telephones you need to customize AUTO ATT SETUP and SYS EXT MAILBOX See pages 45 and 52 of the installation guide To turn on the system answering features for private messages to control the answering system functions and to control the timing security and what can happen while messages are being recorded you need to customize SYS EXT MAILBOX and DTAD SETUP See pages 52 and 57 of your user s manual Incoming messages If this 1080 telephone is not set up as an auto attendant it will store only private messages If this 1080 phone is an auto attendant it can also store three kinds of messages in three separate lists private messages central messages or system extension messages You must playback or delete each list separately Play private or central messages by pressing DTAD and scrolling to PRIVATE MSGS or CENTRAL MSGS pressing ENTER and then scrolling to PLAY NEW MSGS or PLAY ALL MSGS and pressing ENTER 59 Auto attendant operation About auto attendant operation The auto attendant feature only works with a multi phone system If this phone is the only telephon
77. rieved Press and hold ENTER to exit 39 VIEW 5550100 MODIFY SPD 01 lt gt One touch setup and operation To modify a one touch number 1 When a one touch telephone number is displayed press lt or gt to highlight MODIFY 2 Press ENTER 3 Press the dialpad keys to enter up to 24 digits e You can include a pause while modifying a dialing sequence which requires one during actual dialing Press A or Y until you see PAUSE then press ENTER when storing a pause The screen will display P Each pause counts as one digit Continue storing the number as usual Store a signal for switching to temporary tone dialing required for some special services if you have dial pulse rotary service Press A or Y until you see TONE then press ENTER A T will appear on the screen All numbers entered after this will send touch tone signals during dialing e You can store the flash signal required by some special services as part of a dialing sequence Press 4 or until you see FLASH then press ENTER An F will appear on the screen Continue storing the number as usual To erase the last digit scroll to DELETE CHAR and then press ENTER OR Press REMOVE To copy the most recently dialed number from redial press AUTO REDIAL Only the last number dialed from this extension can be copied to a one touch location The other numbers in the redial shack cannot be copied e To cance
78. screen displays the caller ID information for Line 3 If the phone starts to ring on Line 1 the screen will display the new caller s information when it is available Press lt or gt to review the caller ID information for the first call Pressing lt or gt repeatedly will allow you to switch among all of the incoming call information See Display screen messages below for information about other possible messages Display screen messages Display Means PRIVATE NAME The other party is blocking name information PRIVATE NUMBER The other party is blocking telephone number information UNKNOWN NAME Your phone company is unable to receive informa tion about this caller s name UNKNOWN NUMBER Your phone company is unable to receive information about this caller s number OUT OF AREA The call information is unavailable 52 10 01AM 11 23 CHRISTINE SMITH 19085550100 CL 050 NEW Q NOTE Caller ID fea tures will work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment DTAD 05 10 Number of total calls Number of unreviewed calls Caller ID operation Caller ID operation Call history Information about the last 200 incoming calls is stored in the call history The most recent call will have the highest entry number For example if two calls have been received the call with the entry number 002 in
79. t an intercom conference call on hold 33 0 NOTE The one touch buttons are also used to place intercom calls See Intercom operation beginning on page 25 for details E h PEEEeeee One touch setup and operation One touch overview This telephone has 32 one touch locations speed dial locations where you can store phone numbers you wish to dial using fewer keys than usual You can store up to 24 digits in each location The steps used to dial numbers stored in one touch locations vary according to how you programmed the one touch preference See PREFERENCE on the next page and To dial a one touch number on page 38 for more details The first 16 locations can be accessed using only the one touch buttons To access the remaining 16 locations press LOWER and then the one touch button for the desired location You may wish to write the names or telephone numbers of the one touch entries on the directory card using the light gray spaces for the first 16 locations and the dark gray spaces for the second 16 locations page 8 one touch buttons F 6 g E 16 one touch locations all light gray spaces o0 REF 16 lower one touch locations all dark gray spaces 34 ONE TOUCH lt gt TELEPHONE PREFERENCE One touch setup and operation One touch Assign the buttons on the right side of the phone the one touch keys as intercom or outside call shortcut keys and
80. tension 20 seconds for EXT 12 or 16 seconds for EXT 13 the console telephone EXT 11 will ring and display EXT XX RING Press the LINE 4 key if line 4 is idle on the console telephone EXT 11 Dial the Centrex access code provided by your telephone company then the ringing line s seven or ten digit phone number as directed by your phone company Q NOTES If no one answers the call at the console telephone for 10 seconds the originating extension will ring again Outside calls will be answered by the auto attendant Contact your telephone company for more details about Centrex service 89 Appendix D General product care To keep your phone working well and looking good follow these guidelines Avoid putting it near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO NOT expose it to direct sunlight or moisture Avoid dropping the phone and or other rough treatment Clean with a soft cloth Never use a strong cleaning agent or abrasive powder because this can damage the finish Retain the original packaging in case you need to ship it at a later date 90 Appendix E Important product information Bains symbol is to alert you to important operating or servicing instruc tions that may appear in this user s manual Always follow basic safety pre cautions when using this product to reduce the risk of injury fire or electric
81. the call history is the more recent You can review the call history to find out who has called return the call or save the caller s name and number into the one touch keys or directory When the call history is full the earliest entry is deleted to make room for new incoming call information If a call is answered before the information appears on the screen it will not be saved in the call history Unreviewed and total calls When your telephone is in idle mode the screen will display the number of new unreviewed calls and the total number of calls Each time a call history entry marked NEW is reviewed the number of new calls decreases by one Menu structure Use the navigation keys ENTER al V lt gt to move through the menus The menu structure for call history is shown below DIAL or DIAL ALTERNATE COPY TO DIR COPY TO 1 TOUCH 53 Ania neraso CALL HISTORY 200 CALLS 050 NEW p 10 31AM N Pat Williams 18095551234 CL 200 NEW 11 23 L1 10 21AM 11 23 L4 Jeffrey Adams 5559876 CL 199 NEW Ne 10 11AM 11 23 L1 Chris Thompson 5550100 CL 198 NEW N 10 11AM 11 23 L1 0 NOTE While review ing the numbers in the redial stack if you want to place a new call other than the displayed number you need to press and hold ENTER or wait for 30 seconds to return to idle Caller ID operation Reviewing the call history and r
82. tion 1 While you are on an outside call press DTAD 2 The screen will display RECORD CALL Press ENTER The elapsed time in seconds is shown on the screen when recording Two way conversation shorter than three seconds will not be recorded 3 The recording will be ended if you disconnect the call OR Press ENTER to select STOP Then press DTAD to exit the recording mode and continue with the conversation Q NOTE This telephone does not have warning beeps to inform the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding record ing a telephone call you should start the recording process and then inform the other party that you are recording the call To play back a two way conversation Two way conversations are stored as private messages See Private message playback on page 73 for instructions on playback and deletion T6 Answering system operation Remote access A three digit security code is required to access your answering system from any touch tone telephone on a different telephone line away from your home This code is pre set at 111 see REMOTE CODE page 59 of the installation guide to change it 1 Dial your telephone number from any touch tone telephone 2 When the answering system answers enter the three digit remote access code 111 unless you have changed it 3 Enter the remote commands see list
83. ttendant sequence for callers When you set this phone to be an auto attendant it automatically picks up a ringing line after the pickup delay time you programmed see AUTO ATT DELAY section on page 49 of the installation guide and plays the appropriate auto attendant announcement When a caller enters a correct extension number after hearing the announcements the auto attendant transfers the call to that extension and announces to the caller Calling that extension Please wait The auto attendant continues to monitor the call after it is transferred If the extension has a 1080 system extension mailbox the mailbox answers and can record an incoming extension message If neither the requested extension nor its mailbox picks up within 45 seconds the auto attendant announces That extension is not answering Enter a new extension number or to leave a message please dial nine The auto attendant will try to transfer the call up to five times If the call is not picked up by any extension during those attempts the call is dropped Q NOTES e If someone at the requested extension picks up the call and subsequently plac es the call on hold again that extension must pick up the call again within 20 minutes or the call will be dropped The twenty minutes restarts each time the same call is placed on hold e If the memory is full or the auto attendant is turned off on the 1080 system extension mailbox no extension messages can b
84. ur phone system Each individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work See EXTENSION NUMBER on page 32 of the installation guide for instructions This intercom features both a single phone page and a system wide page PAGE ALL A single phone page alerts only one phone A system wide page PAGE ALL alerts all system phones Any phone with the Do Not Disturb DND feature activated will not receive a page An intercom call rings at the destination extension with a repeating double ring pattern A single phone page automatically activates the speakerphone on the receiving phone You can deactivate the speakerphone by lifting the handset Q NOTE 1 If a line is in use pressing INTERCOM will place the line on hold and activate the intercom page 26 2 If you subscribe to DSL service please read DSL users beginning on page 6 of installation guide for information about minimizing problems with this phone caused by DSL signals Basic intercom operations Operation Function INTERCOM Lets any two extensions connected to line 1 ring each other page 26 PAGE Lets you announce over the speaker of the desti nation phone page 29 PAGE ALL Lets you announce to all phones in the system at the same time system wide page page 31 CONFERENCE Lets you connect an intercom call with an outside line page 33 25 10 01AM 11 23 EXT 11 INTERCOM T
85. ying press lt after 3 seconds of the message playing e To pause playback up to 30 seconds press ENTER and press again to resume e To delete the message currently being played back press REMOVE e To stop playback and exit the DTAD FEATURE menu press DTAD OR Wait until playback is over or press ENTER to pause playback Press Y to highlight EXIT MSG PLAY and then press ENTER Press V to move to the next feature To delete all private messages 1 Press DTAD while the telephone is idle not during a call or during message playback PRIVATE MSGS 2 Press a or Y until you see PRIVATE MSGS J0 MESSAGES Press ENTER REMOVE ALL MSGS 7 3 Press a or V until you see REMOVE ALL MSGS Press ENTER 4 The screen will display REMOVE ALL Press PRIVATE MSGS DTAD to exit the DTAD FEATURE menu and 20 MESSAGES leave all messages intact REMOVE ALL OR Press ENTER within 3 seconds to delete all messages Press to see the next PRIVATE MSGS or press DTAD to exit the DTAD FEATURE menu T4 Q NOTE If this tele phone is a system exten sion mailbox its system extensions can access this telephone to record and play back their own memos See the 1070 or 1040 user s manual for details DTAD FEATURE RECORD MEMO Microphone RECORD MEMO 00 30 RECORDING STOP Answering system operation To record and play memos Memos are messages you record yourself

AT&T 1080 User's Manual

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AT&amp;T 1080 User's Manual

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AT&T 1080 User's Manual