American Power Conversion CS 500 User's Manual
Contents
1. www apc com Back UPS cs 5e 10 20 www ape com Back UPS CS 500 User s Manual Circuit 3 Breaker Status Indications The Back UPS indicates operating status using a combination of visual and audible indicators as follows Power ON Indicator Buzzer Condition green Off Off The Back UPS has been turned off On Off On Line Back UPS is supplying conditioned utility power to the connected equipment Flashing off 4 beeps every 30 On Battery Back UPS is supplying battery power during seconds to the connected equipment beeping Flashing Constant Low Battery Warning The Back UPS has 2 Beeping minutes of battery power remaining Off Beeps once Sleep Mode Battery power has been completely every 4 seconds exhausted The Back UPS is waiting for utility power to return to normal On Contant Tone Overload Warning The connected equipment requires more power than can be provided by the Back UPS Off Constant Tone Overload Shutdown The Back UPS has shut down because the connected devices require more power than can be provided by the Back UPS Disconnect one of the devices and restart the unit Flashing Constant Tone The Back UPS has experienced an internal problem Contact APC Technical Support Tr oubleshooting Consult APC Online Technical Support o2. please be sure to record the date purchased model and serial number on bottom of unit 4 Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative If this is not successful the representative will issue a Return Material Authorization Number RMA and a shipping address Pack the unit in its original packaging If the original packaging is not available ask APC Technical Support about obtaining a new set Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under the warranty insuring the package for full value is recommended 8 Write the RMA on the outside of the package 9 Return the unit by insured carrier to the address given to you by APC
3. com ch http support apcc com ch 132 Fairgrounds Road West Kingston RI USA 02892 Safety This section contains important instructions that should be followed during installation and maintenance of the Back UPS It is intended for APC customers who setup install relocate or maintain APC equipment This equipment is intended for installation in a temperature controlled indoor area see Specifications for exact temperature range free of conductive contaminants WARNING Battery Safety e This unit contains no user serviceable parts This equipment contains potentially hazardous voltages Do not attempt to disassemble the unit Repairs are performed only by factory trained service personnel N Batteries must be recycled Deliver the entire Back CO N UPS to an appropriate recycling facility or ship it to APC Pb in the original packaging Do not dispose of batteries in a fire The batteries may explode Do not open or mutilate batteries They contain an electrolyte which is toxic and harmful to the skin and eyes Service Please DO NOT RETURN the unit to the place of purchase under any circumstances 1 Consult the Troubleshooting section to eliminate common problems 2 Ensure the Circuit Breaker is not tripped see Troubleshooting section If you still have problems or questions please contact APC via the internet or at the phone numbers listed in the Contact Information section 3 Before contacting APC
4. r call APC Technical Support for assistance with problems that cannot be resolved using the table below Probable Cause Utility power not available at the wall outlet and power has been exhausted Problem Unit will not turn on ON OFF button will not illuminate green The Power indicator is lit and the unit is beeping four times every 30 seconds The Back UPS is supplying battery power to the connected equipment Inadequate runtime The battery is not fully charged Battery is near the end of useful life 990 2712 Copyright 2005 American Power Conversion All rights reserved battery Solution Ensure that the fuse or circuit breaker for the wall outlet is okay and that the wall switch controlling the wall outlet if any is in the ON position Ensure the battery has been fully charged The unit is operating normally and supplying battery power Once On Battery you should save your current work power down your equipment and turn the unit OFF Once normal power is restored you may turn the unit back ON and power your equipment Allow the unit to charge by leaving it plugged in and switched on for 16 hours As a battery ages the amount of runtime available will decrease Batteries also age prematurely if the unit is placed near excessive heat If the battery will not charge the Back UPS is no longer operable APC and Back UPS are registered trademarks of American Power Conversion All other trademarks a
5. re property of their respective owners Specifications Item Type Specification Input Voltage 220 Vrms Nominal Frequency 45 55 Hz Brownout Transfer 165 Vrms typical Over voltage Transfer 266 Vrms typical Output UPS Capacity total 500 VA 300 W Voltage On Battery 220 Vrms 8 step approximated sine wave Frequency On Battery 120 Hz 3 Hz Transfer Time 8 ms typical 10 ms maximum Protection and Filter AC Surge Protection Full time 160 joules Overcurrent Protection Resettable circuit breaker Battery lead acid Type maintenance free 12V 4 5 amp hour Average Life 2 5 years Typical Recharge Time 16 hours Physical Net Weight 7 2 Ib 3 3 kg Size 13 3 H x 8 2 W x 21 3 D cm Operating Temperature 0 C to 40 C Storage Temperature 15 C to 45 C Operating Relative Humidity 5 to 95 non condensing Operating Elevation 0 to 10 000 ft 0 to 3 000 m Warranty The standard warranty is 2 years from the date of purchase APC will ship the replacement unit once the defective unit is received by the repair department or cross ship upon the provision of a valid credit card number The customer pays for shipping to APC and APC pays ground freight transportation costs back to the customer Contact Information APC China Phone Website Online Technical Support American Power Conversion 8610 85299888 http www apcc
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