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Acer C300 User's Manual

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2. Windows KeyS HOLKO S ah my ath EX LM LE eed eats a Ihe EUFO SymDo l did sns eod wee acta LINON CY orta Fore qe cie Hardware Specifications and Configurations Chapter 2 System Utilities BIOS cinta 615 RR Rc e SECOS Oe beri Ros BIOS soa ct sacha mna diesen tr esta Chapter 3 Machine Disassembly and Replacement General Information Disassembly Procedure Flowchart Removing the Battery Pack Removing the HDD Module Optical Module Wireless LAN Card Keyboard LCD Module Disassembling the Main Unit Disassembling the LCD Module Disassembling the External Modules Assemble the Hinge Caps Chapter 4 Troubleshooting System Check Procedures 64 Power On Self Test POST Error Message 67 Index of Error Messages 68 POST Codes 70 Index of Symptom to FRU Error Message 74 Intermittent Problems 78 Undetermined Problems 79 Chapter 5 Jumper and Connector Locations TOO VOW Pcr VIEW eae tat e edet uet E ade due race oo latc ts Chapter 6 FRU Fie
3. 4 25 040 4 25 060 4 25 080 4 TOSHIBA TOSHIBA HGST TOSHIBA MK3021GAS MK4021GAS TS548060M9AT OO MK8025GAS KA023A TOSHIBA MK6021GAS _ 5 512 512 512 512 sector Data heads 3 4 for Toshiba Logical heads NM Logical sectors Drive Format Logical 16383 16383 16383 16383 cylinders Spindle speed 4200 RPM 4200 RPM 4200 RPM 5400 RPM 5400 RPM 4200 RPM RPM for HGST for Toshiba TS548060M9ATOO Performance Specifications AT Interface ATA ATAPI 6 ATA ATAPI 6 ATA ATAPI 6 ATA ATAPI 6 ATA 5 for Toshiba ATA 5 for Toshiba ATA 5 for Toshiba Data transfer 350 350 350 450 350 rate buffer to from media Mbytes s Data transfer 100 MB Sec 100 MB Sec 100 MB Sec 100 MB Sec rate Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 host buffer Mbytes s DC Power Requirements Voltage 5V DC 5 5V DC 5 5V DC 5 5V DC 5 tolerance Chapter 1 25 DVD CDRW Interface Vendor amp model name DVD CDRW COMBO MODULE SBW 242 DVD CDRW COMBO MODULE SONY CRX830E C Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Data Buffer Capacity 128 KBytes Interface IDE ATAPI ATA ATAPI 5 Applicable disc format for DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R SONY DVD R DVD RW DVD RW CD CD Digital Audi
4. EE Chapter 4 E2h E4h E5h E6h 7 E8h E9h EAh EBh ECh EDh EEh EFh FOh F2h F3h F4h F5h F6h F7h Chapter 4 Fics ne oP te system Fiat system vo 0 owes 0 0 Tiras OM spese _ 0 0 TF WiakeMemn We 0 o _ CT Sistem memeniest Fitts Run Tine Cock RN Tirta sistem Management ode i Bootie nS 0 GemHMweSemn 73 Index of Symptom to FRU Error Message 74 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly HDD CD ROM active indicators cannot work Power Related Symptoms Power shuts down during operation The system cannot power on The system cannot power off First plug a monitor to CRT port Next enter BIOS utility to running Load Default Settings then reboot the system Reconnect the LCD connectors Keyboard if the brightness function key doesn t work LCD cable LCD inverter LCD Main board Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if the brightness functio
5. 9 Secure the optical bracket with the two screws as shown 10 Then fasten the optical braket with another two screws as shown Chapter 3 61 Assemble the Hinge Caps 1 Rotate the LCD module clockwise 135 degree Press down the LCD module as picture shows 2 Place the front hinge cap back to its original position 3 Press the front hinge cap until you hear a click 4 After attach the front hinge cap erecat the LCD module as picture shows 5 Rotate the LCD module counter clockwise 90 degree Then press down the LCD module a little bit 6 Place the back hinge cap back the unit as picture shows 7 Press down the back hinge cap until you hear a click 62 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test this model Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Duplicate symptom and obtain the failing symptoms in as much detail as possible 2 Distinguish symptom Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation Disassemble and assemble the unit without any power sources 4 lf any problem occurs you can perform visual inspection before you fellow this chapter s instructions You can check the following power cords are properly connected and secured there are no obv
6. 42 Chapter 2 Set Supervisor Password Enter current password Enter New Password Continm New Password Type the current password in the Enter Current Password field and press password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press After setting the password the computer sets the User Password parameter to Set If desired you can enable the Password on boot parameter When you done press fJ to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Natice Changes have been saved continue The password setting is complete after the user presses fq If the current password entered does not match the actual current password the screen will show you the Setup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password do match Re enter Password Chapter 2 43 This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay 44 Information Hard Drive Removable Device CD ROM Drive Item Specific Help Keys used to view or configu
7. LCD 17 ASSY LCD MODULE 14 1 XGA 6M T28V1 006 N141X9 L01 LCD MODULE 14 1 XGA AU B141XG08 V 2 6M T28V 1 007 LCD ASSEMBLY 14 1 XGA CHIME N141X9 LO1 W PROTECTION COVER amp SPONGE LCD ASSEMBLY 14 1 XGA AU B141XG08 V 2 W PROTECTION COVER amp SPONGE INVERTER BOARD 14 1 AMBIT 19 T28V1 001 88 Chapter 6 NS BUTTON BOARD 55 128 1 003 LED BOARD 55 128V1 004 5 LCD COAXIAL CABLE 14 1 50 728 1 006 LCD COAXIAL CABLE 14 1 50 T28V1 008 V NS INVERTER CABLE 50 T28V1 007 NS DIGITIZER TOUCHPAD PANEL FOR 14 1 IN 56 T33V1 001 WACOM SU 015 NS LCD BEZEL W ICON LABEL amp NAME PLATE amp 60 T28V1 007 WIRELESS LAN ANTENNA NS LCD PANEL W ANTENNA amp HINGE amp LOGO owl E Main Board 18 MAINBOARD W O CPU W PCMCIA SLOT amp RTC BATTERY amp SMART CARD SLOT amp THERMAL PLATE 60 T28V1 008 33 728 1 005 SMART CARD SLOT 22 128V1 002 Memory CDRW DVD COMBO MODULE 24 QSI SBW 6 28 1 001 242U COMBO MODULE 24X SONY CRX830E C 6M T28V1 002 DVD ROM MODULE 8X MKE SR 8177 6M T28V1 003 DVD ROM MODULE 8X LITEON XJ SD081D 6M T28V1 004 Optical Drive Combo Module NS DVD RW MODULE 2X DUE PIONEER DVR 6M T28V1 005 K12D NS CDRW DVD COMBO DRIVE 24X QSI SBW 242U COMBO DRIVE 24X SONY CRX830E C l DVD ROM DRIVE 8X MKE SR 8177 DVD ROM DRIVE 8X LITEON XJ SD081D DVD RW DRIVE 2X DUE PIONEER DVR K12D OPTICAL B
8. MINI PCI COVER W SCREW 42 28 1 004 LOWER CASE FRONT COVER W SPEAKER 60 T28V1 003 PACK LOWER CASE LEFT COVER POWER SWITCH 60 T28V1 004 SIDE O LOWER CASE RIGHT COVER SMART CARD 60 28 1 005 PCMCIA SIDE HDD COVER W SCREW 42 128 1 005 HDD HOLDER 33 287 1 001 UPPER CASE W LATCH MODULE 8 60 T28V1 001 TOUCHPAD MODULE Note The image here contains touchpad cable only TOUCHPAD HOLDER 42 128 1 006 LOWER CASE W DIMM COVER amp RUBBER 60 T28V1 002 FOOT 86 Chapter 6 s1712 d a ae DIMM COVER 42 T28V1 007 KEYBOARD SUPPORT PLATE BLUETOOTH ANTENNA WIRELESS LAN ANTENNA AUX WIRELESS LAN ANTENNA MAIN CPU CPU BANIAS 1 5GMHZ 1MB INTEL CPU BANIAS 1 4GMHZ 1MB INTEL CPU BANIAS 1 3GMHZ 1MB INTEL GPU DOTHAN FDD Module NS EXTENTION FDD MODULE USB YEDATA YD 8U10 REV HL Card Reader CARD READER MODULE _ PINS SN T MEMORY CARO READER BOARO_ S8T3AVE005 _ INS OARDRERDERHOLDER ns PINS JARO READER BRACKET ASSEWBLY INS CARO READER FFCCCABLE O Chapter 6 HDD Hard Disk Drive HDD DRIVE 80G TOSHIBA MK8025GAS KH 08004 001 KA023A n PM HDD COVER W SCREW 42 128V1 005 Keyboard KEYBOARD 84 KEY DARFON NSK A4001 US KEYBOARD DARFONNSKAAOO2TAWAN _ KEYBOARDGERMAN _ KEYBOARDGERMAN ooo
9. ASSY 13 60 49 19 001 14 60 49Y24 001 FRUNT HINGE CAP ASSY 60 49 25001 HINGE ASSY Poa fon po 60 49 27 001 CPU SCREW PLATE ASSY 1 OA a 65 49 02 001 LCD module CMO Canary 1 E 18 _ 03221 58 1 E F G H O 4 91 49Y0L001 2004 TBD EG Ez to Bel a 214970100 1 4 5 7 NOTE The part numbers the exploded diagram are vendor part numbers not Acer part numbers Please refer to the most up to date spare part list for the correct part numbers as you order the parts Adapter ADAPTER 19 70W 3PIN DELTA ADP 65DB 25 10110 171 Battery e BATTERY PACK LI ION 8CELL SANYO BTP 63D1 84 Chapter 6 EXTENSION BOARD 55 T28V1 001 MODEM BOARD AMBIT T60M283 10 01 54 09011 544 MODEM BLUETOOTH BOARD AMBIT 54 09061 001 T60M665 00 WIRELESS LAN BOARD 802 11B INTEL KI CAX01 002 CALEXICO WM3B2100 TOUCHPAD CABLE 50 T28V1 001 POWER CORD 10A 125V KINGCORD US 27 130V1 001 CORD 10A 250V K50081H5183BE I 27 130 1 004 MODEM CABLE 96MM 50 728 1 002 NS NS NS LED CABLE 50 728 1 009 Case Cover Bracket Assembly 2 MIDDLE COVER 42 128 1 001 HINGE BACK 42 128 1 002 42 128 1 003 HINGE CAP FRONT 2 D r D D db
10. Determines if the system will automatically dim Option Enabled or Disabled the LCD brightness in order to save power when AC is not present PXE Preboot Execution Indicates that whether the notebook can boot Option Enabled or Disabled Environment Boot From from LAN or not LAN F12 Boot Menu Determines if the POST screen will have Enabled or Disabled Press lt F12 gt Change Boot Device or not during user s quite boot NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 39 Advanced The Advanced menu screen contains parameters involving your hardware devices It also provides advanced settings of the system Information Main Security Item Specific Help Infrared Serial port Disabled i The table below describes the parameters in the screen Settings in boldface are the default and suggested parameter settings Infrared Serial port Enables disables the infrared serial port Enabled Disabled 40 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized USE Information User Password is Supervisor Password is Set User Password Set Supervisor Password Password on boot Advanced Item Specific Help Clear Clear Supervisor Password Enter controls accesses of
11. Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that keyboard layout used for En English United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 Locate the Euro symbol on your keyboard 2 Open a text editor or word processor 3 Hold Alt Gr and press the Euro symbol NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography fag fagi2 htm for more information Chapter 1 19 Launch Keys 20 Located at the top of keyboard are five buttons These buttons are called launch keys They are designated as the mail button the web browser button and two programmable buttons P1 and P2 Activate wirelss LAN for wireless communication Wireless LAN optional CAUTION It s important that Wireless LAN and Bluetooth is turned off before boarding an airplane 2 Activate Bluetooth for wireless communication Bluetooth optional Chapter 1 The built in touchpad is a pointing device that senses movement on its surface This means the cursor responds as you move your finger on the surface of the touchpad The central location on the palmrest provides optimal comfort and support NOTE If you are using an external USB mouse you can press Fn F7 to disable the t
12. Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the Phlash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Phlash utility has auto execution function 46 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Philips screw drivers Flat head screwdriver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the middle cover please be careful not to scrape the cover Chapter 3 47 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cabl
13. a computer mouse PB Keyboard Inputs data into your computer Chapter 1 Status indicator LEDs light emitting diodes that turn on and off to show the status of the computer its functions and component Chapter 1 Left view 2 Security keylock keylock Connects to a Connects to Kensington compatible compatible computer EL lock Ventilation slot air to circulate through the computer chassis AcerMedia Bay For hot swappable modules including DVD ROM DVD CD RW combo or DVD dual drive LED indicator Lights up when the optical drive is active 6 Eject button Ejects the optical drive tray from the drive 7 Emergency eject slot Ejects the optical drive tray when the com puter is turned off Pen slot Keeps the stylus handy when not in use 7 8 Chapter 1 Right view Interfaces with infrared devices e g infrared printer IR aware computer Accepts Type II 16 bit PC Card or 32 bit CardBus PC Card Chapter 1 Rear Panel Line in Mic in jack Accepts audio line in devices e g audio CD player stereo walkman Speaker Line out Connects to audio line out devices Headphone jack speakers headphones IEEE 1394 port Connects to IEEE 1394 devices Expansion port Connects to an I O port replicator or Acer EasyPort port expansion device Modem jack Connects to phone line Convertible hinge Hinges the LCD screen in place when swi
14. a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities OovoCOOD Spare parts lists 1 TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures 1 An overview of all the support services we offer accompanied by list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 103 104 Appendix C ACPI 1 0a 23 AFLASH Utility 46 Battery Pack 50 BIOS 23 package 23 password control 23 ROM size 23 ROM type 23 vendor 23 Version 23 BIOS Setup Utility 35 BIOS Supports protocol 23 BIOS Utility 35 Basic System Settings 40 Navigating 36 Onboard Device Configuration 42 Startup Configuration 41 System Information 36 System Security 45 Boa
15. instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 64 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the f
16. should be shown on this field IDE1 Serial This field display the Serial number of HDD installed on Primary IDE master If no Hard disk or other devices are installed on Primary IDE master then it will display a blank line IDE2 Model Name This item will show the Model name of device installed on Secondary IDE master The hard disk or CD ROM model name is automatically detected by the system If there is no hard disk or CD ROM present or unknown type None should be shown on this field IDE2 Serial This item will show the Serial number of HDD installed on Secondary IDE master If no hard disk or other devices are installed on Primary IDE master then it will display a blank line Serial Number This field displays the serial number of this unit UUID Number UUID 32bytes Chapter 2 37 38 Main The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters Information Advanced Security Exit System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on display LCD Auto Dim PXE Boot From LAN F12 Boot Menu Item Specific Help Tab lt Shift Tab gt or Enter selects field 00 00 00 10 11 2003 640 KB 248 MB 8 MB Enabled Auto Enabled Disabled Enabled F5 F6 Enter NOTE The screen above is for reference only Actual v
17. the Enter whole setup utility It can be used to boot up when Password Enabled on boot is enabled F1 Esc F5 F6 F9 Enter F10 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings User Password is Supervisor Password is Set User Password Set Supervisor Password Password on Boot Shows the setting of the uer password Clear or Set Shows the setting of the Supervisor password Clear or Set Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access Defines whether a password is required or not Disabled or Enabled while the events defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Chapter 2 41 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the 7 keys to highlight the Set Supervisor Password parameter and press the key The S
18. 4 8V LCD Vendor amp model AU B141XG08 name CHIME N141X9 L01 Mechanical Specifications LCD display area 14 1 diagonal inch Display technology Supports colors Brightness control Contrast control Typical White 200 5 points average Luminance 180 for CHIME Contrast ratio 300 Min 500 Typ for CHIME 250 Min 300 Typ for AU Response time TR 6 10 Max msec TF 17 Typ 25 Max for CHIME 25 Typ for AU Electrical Specification Supply voltage for 3 0 Min 3 3 Typ 3 6 LCD display V Max Chapter 1 LCD Inverter Vendor amp model name Ambit Brightness conditions Vadj 3 3V Input voltage V 7 Min 14 Max AC Adaptor Model number DELTA ADP 65DB 17V 70W 3 PIN AC input 90 264V 47Hz to 63Hz Output power 65W 19V 3 42V System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working 50 50 Individual devices such as the CPU and hard disk may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Memory Address Map 00100000h 000F0000h 512 KB System BIOS 00009FFFFh 00000000h 640KB Conventional memory Address 0000 001F 0081 008F 0090 0091 DMA controller 0093 009F 00C0 00DF 040B 0406 ODOO FFFF PCI bus 0020 0021 0024 0025 0028 0029 Program
19. 89 2 HS TcCtO ZHWOOT 5 LSOH T80S86SOI NAD MIO 4208 Chapter 1 Board Layout Top View DC In Jack USB Port USB Port S Vedio Port External Display Port LCD Coaxial Cable Connector South Bridge Inverter Cable Connector Modem Jack LAN Jack Expansion Port PCMCIA Slot ON O amp WO M gt 19 18 16 15 20 17 12 IEEE 1394 Port 13 Line Out Jack 14 Mic In Jack 15 Smart Card Reader Slot 16 RTC Battery Connector 17 Smart Card Connector 18 SW2 19 Touchpad Connector 20 MDC Board Connector 21 Keyboard Connector 22 DIMM Socket 2 Chapter 1 Bottom View 1 CPU Socket 4 Mini Connector DIMM Socket 1 5 HDD Connector FAN Connector Chapter 1 Outlook View A general introduction of ports allow you to connect peripheral devices as you would with a desktop PC Front View EMR stylus Electromagnetic resonate EMR stylus is used to input data in tablet mode Use only an EMR compatible stylus to input data on the screeen Click buttons left The left and right buttons function like the center and right left and right mouse buttons the center button serves as a 4 way scroll button Touchpad Touch sensitive pointing device which functions like
20. Acer TravelMate C300 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw SERVICE CD PART NO VD T28V1 001 PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on TravelMate C300 service guide 2003 10 28 Chapter 1 Delete introduction to front panel on page 8 2003 11 17 Chapter 4 Add POST codes 2003 12 18 Chapter 3 p 54 and p 64 Add hinge caps disassembling and reassembling SOP 2003 12 24 Chapter 3 p 56 Add a note 2004 01 09 Chapter 6 Revise spare part description LCD bezel and LCD panel are without wireless antenna 2004 03 12 Chapter 2 p 40 Revise BIOS Advanced menu display and settings 2004 03 17 Chapter 1 p 25 Correct card reader spec 2004 04 27 Chapter 2 p 38 Correct VGA memory size displaying on BIOS screen p 39 Add a note on VGA memory size Copyright Copyright 2003 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either exp
21. Aironet 350 series Wireless LAN Card NeWeb Wireless LAN Card 802 11b Cisco Wireless LAN Card 802 11a Toshiba Bluetooth PC Card External CRT Acer 211c 21 ViewSonic PF790 19 Acer FP751 17 TFT LCD IBM Color TFT LCD 14 Compag Color Monitor V70 NEC Color Monitor 20 Mozo 17 TFT LCD DVI NEC MultiSync MT 1040 Legacy Parallel Printer Scanner Canon BJC 600J Epson Stylus Color 740 Parallel interface HP DeskJet 890C HP DeskJet 880C Parallel interface HP LaserJet 6MP HP LaserJet 2200 IR Printer HP LaserJet 6MP use IR HP LaserJet 2200 use IR 96 Appendix B USB Keyboard Mouse Chicony USB Keyboard Chicony USB Keypad Microsoft Natural Keyboard Pro Acer Aspire USB Mouse Logicool USB Mouse Logitech Coreless MouseMan Wheel USB interface Logitech USB Wheel Mouse Microsoft IntelliMouse Optical USB interface USB Printer Scanner Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface HP ScanJet 3300C Color Scanner JS USB Digital Speaker Panasonic USB Speaker 57 058 Aiwa Nultimedia Digital Soeaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad USB Camera Intel Easy PC Camera Logitech QuickCam Express Internet Logitech QuickCam Home PC Video Camera Orange Micro USB 2 0 WebCam USB Storage Drive Logitech CDRW DVDROM combo USB interface lomega USB Zip 250MB Plextor Burn Proof CDRW USB 2 0 Fujitsu MO 1300 1 3G USB 2 0 Fujitsu 20G HDD USB 2 0 S
22. Property Fn F3 Power Options Display the Power Options Properties used by the computer function available if supported by operating system See Power management on page 25 Fn F4 Sleep Puts the computer in Sleep mode See Power management on page 25 Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off 4 4 Fn 1 Volume up Increases the speaker volume _ Chapter 1 17 18 Fn PgUp Fn PgDn Alt Gr Euro Brightness down End Decreases the speaker volume Increases the screen brightness Decreases the screen brightness Functions as the key Functions as the End key Types the Euro symbol Chapter 1 The Euro Symbol If your keyboard layout is set to United States International or United Kingdom or if you have a keyboard with a European layout you can type the Euro symbol on your keyboard NOTE For US keyboard users The keyboard layout is set when you first set up Windows For the Euro symbol to work the keyboard layout has to be set to United States International To verify the keyboard type 1 Click on Start Control Panel 2
23. RACKET 33 287 1 002 OPTICAL DEVICE BOARD 55 128V1 002 NS TOUCHPAD SYNAPTICS TM41P 341 56 T28V1 001 N Pointing Device 90 Chapter 6 Heatsink FAN 5 CPU FANSINK W FAN 60 T28V1 006 HEATSINK 34 T28V1 001 Microphone Others ns ewmee _ ns _ ns root A EN m S N LCD SCREW MYLAR UPPER NS S N LCD LATCH MODULE TOUCHPAD SCROLL KEY TOUCHPAD BUTTON 5 gt gt N N N 4 4 4 4 4 NIN lt lt lt lt lt gt oio e NO Screws SCRW MAC PAN M2 L9 3NI NYL SPR 86 28 1 003 SCREW 2 3 NYLON 1JMCPC 420325 86 9 352 3 0 SCREW MACH WAFER M2 6L BK ZN 86 9A352 6R0 D r D OOOO O SCREW MACH WAFER M2 L3 1 Y ZN 86 28 1 004 Pf SCREW M2 X L8 DIA 6MM 86 T28V1 005 5650555 SCRW MACH WAFER 2 18 S 86 T28V1 006 SCREW NYLOK 25 5 86 9A553 5RO SERW 1 75 5 TAPPING NI 86 728 1 007 92 Chapter 6 Chapter 6 93 Model Definition and Configuration TravelMate C300 Series 300XCi P M 1 4G 14 1XGA 1X256 30 40 24x DVD CD 11 2x256M RW 301XCi PM 1 4G 14 1XGA 2X256 40 60 24x DVD CD 116 1 5 1X512 RW 302XMi PM 1 6G 14 1XGA 2x256M 60 DVD Dual 11b Appendix A 94 Test Comp
24. SB1 TV1 CRT1 n U52 LCD1 INV1 m RJ1 0000 1394_1 MIC1 DOCK1 CBUS1 LOUT E 1 a SS EB au amp me DM2 TPAD1 SW2 RTC1 Smart Card Slot MDC1 SM1 DCIN1 DC In Jack 1394 1 IEEE 1394 Port USB2 USB Port LOUT Line Out Jack USB1 USB Port MIC1 Mic In Jack TV1 S Vedio Port Smart Card Smart Card Reader Slot Slot CRT1 External Display Port RTC1 RTC Battery Connector LCD1 LCD Coaxial Cable Connector SW1 Smart Card Connector U52 South Bridge SW2 SW2 INV1 Inverter Cable Connector TPAD1 Touchpad Connector RJ1 Modem Jack LAN Jack MDC2 MDC Board Connector DOCK1 Expansion Port KB1 Keyboard Connector CBUS1 PCMCIA Slot DM2 DIMM Socket 2 Chapter 5 81 U9 HDD MINI DM 1 FAN1 U9 CPU Socket HDD1 Mini PCI Connector DM 1 DIMM Socket 1 MINI1 HDD Connector FAN1 FAN Connector Switch Setting CHRPW 82 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Tr
25. a normal keypad manner Cursor control keys on Hold while using Hold Fn while using cursor embedded keypad cursor control keys control keys Main keyboard keys Hold Fn while typing letters Type the letters a normal on embedded keypad manner NOTE If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Chapter 1 15 Windows Keys The keyboard has two keys that perform Windows specific functions C COCO gt s MELITO Windows logo Start button Combinations with this key perform key shortcut functions Below are a few examples A Tab Activates next taskbar button AS E Explores My Computer A F Finds Document ay M Minimizes All Ry Shift M Undoes Minimize All Ey Displays the Run dialog box Application Opens a context menu same as a right click key 16 Chapter 1 Hot Keys The computer uses hotkey or key combinations to access most of the computer s controls like sreen brightness volume output To activate hot keys press and hold the Fn key before pressing the other key in the hot key combination CO C gt LIJIITIIITTILLLLI Fn F1 Hot key help Displays help on hot keys le System Property Displays the System
26. able Remove the screw that secure the main board to the lower case Take out the main board from the lower case 8 Remove the two screws that fasten the speaker module Chapter 3 55 56 9 Disconnect the fan cable 10 Remove the four screws that fasten the heatsink module then remove the heatsink module 11 Release the CPU lock with a flat head screwdriver then remove the CPU from the socket 12 Take the main board off the thermal plate Lan 13 Remove the screw that secures the extension board 14 Disconnect the card reader cabele 15 Remove the three screws fastening the card reader slot then detach the card reader slot Chapter 3 Disassembling the LCD Module 1 Remove the four LCD screw caps 2 Then remove the four screws that secure the LCD bezel 3 Detach the LCD bezel carefully 4 Tear off the tape fastening the bluetooth antenna 5 Then remove the bluetooth antenna from the LCD bezel 6 Then disconnect the LCD inverter cable lt 2 7 Remove the auxiliary wireless antenna 8 Pull out the main wireless antenna LCD coaxial cable and inverter cable 9 Remove the two screws holding the inverter 10 Disconnect the inverter cable then remove the inverter 11 Remove the four screws that secure the LCD to the LCD panel two on each side 12 Take out the LCD from the LCD panel Chapter 3 57 13 Remove the two screws holding the LED board 14 Disconnect t
27. alues may differ Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time Format HH MM SS hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date System Memory This field reports the memory size of the system Memory size is fixed to G40MB Extended Memory This field reports the memory size of the extended memory in the system Extended Memory size Total memory size 1MB VGA Memory Shows the VGA memory size The default value is set to 8MB Note 8MB is VGA memory size under DOS mode Dynamic video memory allocation up to 64MB in Windows mode Quiet Boot Determines if Customer Logo will be displayed or Option Enabled or Disabled not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Power on display Auto During power process the system will Option Auto or Both detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector LCD Auto Dim
28. amera Orange Micro USB 2 0 WebCam USB Storage Drive Logitech CDRW DVDROM combo USB interface lomega USB Zip 250MB Plextor Burn Proof CDRW USB 2 0 Fujitsu MO 1300 1 3G USB 2 0 Fujitsu 20G HDD USB 2 0 Sony DVDROM USB 2 0 DVDROM USB 2 0 Sandisk Card Reader 6 In 1 USB 2 0 USB Flash Drive Apacer USB Handy Drive32 128MB Apacer USB Handy Drive 256 512MB Sony Memory Key 128MB Dell Memory Key 64MB USB Floppy Drive Acer YE Data USB Floppy Drive USB Hub and Others Belkin 4 Port USB Hub Eizo Station USB Hub Elecom USB Hub 4 Port Sanwa USB Hub 4 Port Sanwa 4 Port Hub USB 2 0 Corega WirelessLAN USB Stick USB 1 1 1 Bluetooth Printer HP Deskjet 995C bluetooth interface Access Point 802 11b Hitachi DC CN3300 Lucent RG 1000 Lucent WavePoint ll Cisco Aironet 350 Orinoco AP 500 Access Point 802 11a b Intel Dual Pro Wireless 5000 Access Point 802 11a Intel Pro Wireless 5000 Appendix B 99 Microsoft Windows 2000 Environment Test LAN Card IBM EtherJet CardBus Adapter 10 100 Modem Card USR Megahertz 56K PC Card Modem Xircom CreditCard Modem 56 IBM 56K Double Jack Modem Combo Card Xircom RealPort CardBus Ethernet 10 100 Modem 56 ATA Card IBM Microdrive 340MB lomega Click 40MB Apacer SD Flash Card 128MB Apacer 128MB Memory Stick USB 2 0 Card Adaptec USB2CONNECT 1394 Buffalo 1394 Interface Cardbus Data 1394 Interface Cardbus Pixela 1394 Card PC Card External CRT Vie
29. ase Power Requirement Input Voltage 5 V 5 95 Operating Chapter 1 DVD Interface Vendor amp model name Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 11 08Mbytes sec Data Buffer Capacity 256 KBytes ATAPI Interface SFF8090 Ver 0 99 DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R 3 95G 4 7G DVD RW DVD RAM 2 6G 4 7G Applicable disc format Loading mechanism DVD ROM MODULE MKE SR8177 CD CD Audio CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 CD I mode 2 form 1 and form 2 CD I Ready CD I Bridge CD WO CD RW Photo CD Video CD Enhanced Music CD CD Plus CD TEXT Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage Speaker Number of speaker Rating Connector type Video Interface 5 V 5 95 Operating 1W max 4 ohm Headphone out microphone in and line in Chipset Montara GM intergrated UMA Supports ZV Zoomed Video port Maximum resolution LCD 1600X1200 UXGA Maximum resolution CRT 2048X1536 5HZ Audio Interface Resolution Compatibility 97 Chapter 1 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter 27 28 Audio Interface FVoice channe channel 8 16 bit mono stereo Sampling rate 44 1 KHz 48K byte
30. astening the LCD module two on the front and another two on the back 15 Place the LCD module as the picture shows carefully 16 Disconnect the LCD coaxial cable and inverter cable respectively Chapter 3 53 Disassembling the Main Unit Separate the main unit into the logic upper and the logic lower assembly 1 Disconnect the RTC battery then remove it 2 Pop out the memory then remove it from the DIMM socket 3 Remove the 14 screws holding the upper case assembly and the lower case assembly 4 Remove the screw holding the upper case assembly and lower case assembly 5 Disconnect touchpad cable connecting to the main board 6 Separate the main unit into the upper case assembly and the lower case assembly Disassembling the logic upper assembly 1 Disconnect the touchpad cable 2 Tear off the touchpad cable NOTE The touchpad cable has been fastened very tight to the upper case by black tape It is easy tear the touchpad cable when removing the black tape 3 Release the touchpad cover latches 4 Detach the touchpad holder 54 Chapter 3 5 Remove the touchpad 6 Detach the touchpad button 7 Then detach touchpad scroll key Disassembling the logic lower assembly 1 Remove the lower case left cover 2 Remove the screw holding the lower case right cover 3 Then remove another screw fastening the lower case right cover Remove the lower case right cover Disconnect the speaker c
31. atible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro and Windows 2000 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate C300 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 95 Microsoft Windows XP Pro Environment Test LAN Card 3Com EtherLink III IBM EtherJet CardBus Adapter 10 100 Intel EtherExpress Pro 100 Mobile Adapter Xircom CardBus Ethernet 10 100 32Bitr Modem Card USR Megahertz 56K PC Card Modem Xircom CreditCard Modem 56 IBM 56K Double Jack Modem Combo Card 3Com Megahertz 10 100LAN Modem 56 Xircom RealPort CardBus Ethernet 10 100 Modem 56 ATA Card IBM Microdrive 340MB IBM Microdrive 1G lomega Click 40MB Sony Memory Stick 64MB Sandisk Compact Flash Card 20MB Apacer SD Flash Card 128MB Apacer 128MB Memory Stick USB 2 0 Card Apricorn EZ USB 2 0 Cardbus PC Card DTK USB 2 0 2Port CardBus Host Controller Adaptec USB2CONNECT 1394 Buffalo 1394 Interface Cardbus Data 1394 Interface Cardbus Pixela 1394 Card PC Card SCSI Card Adaptec 1480A or B SCSI CB NewMedia Bus Toaster SCSI Wireless LAN Card Intel Pro Wireless LAN PC Card Proxim Skyline 802 11a Cardbus Card Cisco
32. avelMate C300 series products Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 83 Exploded Diagram I E 7 5 2 DESCRIPTION REV REMARK ER 31 49Y01 001 KB EMI PLATE 42 49 01 001 MIDDLE COVER 42 49 05 001 TOUCH PAD COVER 4 42 49 13 001 5 42 49 14 001 SCROLL KEY 6 50 49 02 001 55 60 49711 001 LOW CASE ASSY 60 49 12 001 HDD COVER 55 60 49 14 001 MINI PCI COVER ASSY E 60 49Y16 001 FRONT COVER ASSY 11 60 49 17 001 RIGHT COVER 55 le 60 49Y18 001 LEFT COVER
33. em Check on page 65 Ensure every connector is connected tightly and correctly Reconnect the DIMM Main board Power source battery pack and power adapter See Power System Check on page 65 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Ensure every connector is connected tightly and correctly Main board 69 POST Codes 03h Disable Non Maskable Interrupt NMI for mMWaePowerMangemen 0 0 11h Load alternate registers with initial POST values warm Book ___ 0 000 ResstProgammabi Coir __ 2Eh 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 2Fh Enable cache before system BIOS shadow 30h 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 70 Chapter 4 aio adapts in stom He p m 59h Initialize POST display service SBh oCh Display prompt Press F2 to enter SETUP 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh Display shadow area message Display possible high address for UMB recovery Late POST device initialization Configure non MCD IDE controllers Detect and install exte
34. es from the system 3 Remove the battery pack NOTE TravelMate C300 series product uses tape to fasten the antenna cable you may need to tear the tape before you remove the antenna NOTE The disassembly is based on an engineering sample therefore the number of the screws may differ from what you would actually get 48 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the then disassemble the inside assembly frame in that order M2 5L6 2 M2L6 12 Chapter 3 49 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch then remove the battery 50 Chapter 3 Removing the HDD Module Optical Module Wireless LAN Card Keyboard and LCD Module Removing the HDD Module 1 Remove the two screws holding the HDD cover 2 Pull out the hard disk drive then detach it from the main unit Removing the Optical Disc Drive Module 1 Slide the ODD latch then remove the ODD module from the main unit carefully Removing the Wireless LAN Card 1 Remove the two screws that fasten the Mini PCI cover 2 Disconnect the
35. et Supervisor Password box appears Set Supervisor Password Enter New Password Confirm Hew Password 2 Type password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press After setting the password the computer sets the User Password parameter to Set 4 lf desired you can opt to enable the Password on boot parameter 5 When you are done press fJ to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the 7 and keys to highlight the Set Supervisor Password parameter and press the key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password 2 Type the current password in the Enter Current Password field and press 55 twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press fq to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the 7 and keys to highlight the Set Supervisor Password parameter and press the key The Set Password box appears
36. eys 3 To change the value of a parameter press 5 5 A plus sign indicates the item has sub items Press to expand this item Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing 5 You can also press f to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values This menu provides you the information of the system Chapter 2 Information CPU Type Intel R Pentium R M processor CPU Speed 1500 MHz Floppy Drive None IDE1 Model Name None IDE1 Serial Number None IDE2 Model Number QSI CD RW DVD ROM SBW242U SM IDE2 Serial Number None System BIOS Ver Canary V0 20 VGA BIOS Ver 2991 KBC Ver 02 13 29 Serial Number XXXXXXXXXXXXXXXXXXXXXX Asset Tag Number N A Product Name TravelMate C300 Manufacturer Name Acer UUID IDE1 Model Shows the Model name of HDD installed on Primary IDE master The hard disk model name is automatically detected by the system If there is no hard disk present or unknown type None
37. face Cardbus Pixela 1394 Card PC Card SCSI Card Adaptec 1480A or B SCSI CB NewMedia Bus Toaster SCSI Wireless LAN Card Intel Pro Wireless LAN PC Card Proxim Skyline 802 11a Cardbus Card Cisco Aironet 350 series Wireless LAN Card NeWeb Wireless LAN Card 802 11b Cisco Wireless LAN Card 802 11a Toshiba Bluetooth PC Card External CRT Acer 211c 21 ViewSonic PF790 19 Acer FP751 17 TFT LCD IBM Color TFT LCD 14 Compaq Color Monitor V70 NEC Color Monitor 20 Mozo 17 TFT LCD DVI NEC MultiSync MT 1040 Legacy Parallel Printer Scanner Canon BJC 600J USB 2 0 Card 1394 Epson Stylus Color 740 Parallel interface HP DeskJet 890C HP DeskJet 880C Parallel interface HP LaserJet 6MP HP LaserJet 2200 IR Printer HP LaserJet 6MP use IR HP LaserJet 2200 use IR 98 Appendix B USB Keyboard Mouse Chicony USB Keyboard Chicony USB Keypad Microsoft Natural Keyboard Pro Acer Aspire USB Mouse Logicool USB Mouse Logitech Coreless MouseMan Wheel USB interface Logitech USB Wheel Mouse Microsoft IntelliMouse Optical USB interface USB Printer Scanner Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface HP ScanJet 3300C Color Scanner JS USB Digital Speaker Panasonic USB Speaker EAB MPC57USB Aiwa Nultimedia Digital Soeaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad USB Camera Intel Easy PC Camera Logitech QuickCam Express Internet Logitech QuickCam Home PC Video C
38. for AC97 Internal speaker Quantity Supports PnP IRQ IRQ10 Video Resolutions Mode for both LCD and CRT wm e m Ye 1280x1024 024 050 SXGA panel only Video Memory Fixed or Upgradeable Fixed T Parallel Port Parallel port function control Enable Disable Auto BIOS or operating system chooses configuration by BIOS Setup Note Depending on your operating system disabling an unused device may help free system resources for other devices Supports ECP EPP Bi directional Output only Yes set by BIOS setup PS 2 compatible Note When Mode is selected as EPP mode 3BCh will not be available Optional ECP DMA channel in BIOS Setup DMA channel 3 Optional parallel port I O address BIOS 378h 278h 3BCH Setup Optional parallel port IRQ in BIOS Setup IRQ7 IRQ5 Chapter 1 USB Port Chipset ICH4 M intergrated USB 2 0 Serial port function control Enable Disable by BIOS Setup IEEE 1394 Port PCMCIA Port System Board Major Chips Chapter 1 29 Keyboard Keyboard controller M38857 Keyboard vendor amp model name DARFON Total number of keypads 84 85 88 es Internal 4 external keyboard work No simultaneously Note Internal and external keyboard can not work simultaneously by software specification Battery Package configuration 4 cells in series 2 series in parallel Package voltage 1
39. he LED board cable 15 Remove the two screws that secure the button board 16 Take out the microphone detach the button board assembly 17 Disconnect the microphone the LCD coaxial cable and the button board to LED board cable 18 Tear off the tape fastening the main wireless antenna 19 Remove the two screws holding the main wireless antenna 20 Remove the main wireless antenna from the LCD panel 21 Disconnect the LCD coaxial cable and detach the cable from the LCD 22 Remove the eight screws fastening the LCD brackets four on each side 23 Remove the right and the left LCD brackets 58 Chapter 3 Chapter 3 59 Disassembling the External Modules Disassembling and Reassembling the HDD Module 1 Remove the screw holding the HDD holder 2 Take out the hard disc drive from the HDD holder carefully 3 Place the hard disc drive back to the HDD holder 4 Secure the hard disc drive to the HDD holder witht the screw as shown Disassembling and Reassembling the Optical Disc Drive Module 1 Remove the two screws holding the optical bracket 2 Remove another two screws as shown 3 Then remove the optical bracket 4 Remove the two screws holding the optical board 5 Remove the optical device board 6 Reattach the optical device board to the optical disc drive 60 Chapter 3 7 Secure the optical device board with two screws as shown 8 Attach the optical bracket back to the ODD
40. ility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press to enter setup Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Main Advanced Security Boot Exit CPU Type CPU Speed Floppy Drive IDE1 Model Name IDE1 Serial Number IDE2 Model Number IDE2 Serial Number System BIOS Ver VGA BIOS Ver KBC Ver Serial Number Asset Tag Number Product Name Manufacturer Name UUID Chapter 2 Intel R Pentium R M processor 1500 MHz None None None QSI CD RW DVD ROM SBW242U SM None Canary V0 20 2991 02 13 29 XXXXXXXXXXXXXXXXXXXXXX N A TravelMate C300 Acer XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX 35 Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit 36 Follow these instructions E To choose a menu use the cursor left right keys 9 To choose a parameter use the cursor up down k
41. in control Panel 2 Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 Ifthe voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the mouse is working 3 Ifthe the PS 2 mouse does not work then check if the main board to switch board FPC is connected O K 4 If the main b
42. ion about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 67 Index of Error Messages Error Message List Struck Key See Keyboard or Auxiliary Input Device Check on page 64 System CMOS checksum bad Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system then reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration Load Default Settings in BIOS Setup Utility used RTC batter Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Dikette drive Hard disk drive Main board 68 Chapter 4 Error Message List Power on indicator turns off and LCD is blank Power on indicator turns on and LCD is blank Power on indicator turns on and LCD is blank But you can see POST on an external CRT Power on indicator turns on and a blinking cursor shown on LCD during POST Chapter 4 Power source battery pack and power adapter See Power Syst
43. ious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not go System Check on page 65 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message on codes are indicated page 67 Undetermined Problems page 79 POST detects an error and displayed messages Message List page 68 on screen Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 67 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 67 Intermittent Problems on page 78 Undetermined Problems on page 79 Chapter 4 63 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the
44. is within range Lights when the computer is on Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode Media Activity Lights when the floppy drive hard disk or optical drive is active NEM Battery Charge Lights when the battery is being charged Caps lock Lights when Caps Lock is activated Chapter 1 Chapter 1 loc Lights when Num Lock is activated 13 Lock Keys The keyboard has three lock keys which you can toggle on and off 1 Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num lock When Num Lock is on the embedded keypad is in Fn F 11 numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock When Scroll Lock is on the screen moves one line up Fn F 12 or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications 14 Chapter 1 Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys C C 2 Number keys on embedded Type numbers in
45. ld Replaceable Unit List AppendixA Model Definition and Configuration TravelMate C300 Series AppendixB Test Compatible Components Microsoft Windows XP Pro Environment Test Microsoft Windows XP Home Environment Test Microsoft Windows 2000 Environment Test Appendix C Online Support Information VII Table of Contents VIII System Specifications Features This computer was designed with the user in mind Here are just a few of its many features Performance Intel Pentium processor with 1MB L2 cache Intel 855GM chipset CD ROM DVD DVD CD RW combo DVD or DVD dual drive High capacity Enhanced IDE hard disk Advanced Configuration Power Interface power management system Display 14 1 Thin Film Transistor TFT liquid crystal display LCD supporting pen based input with 16M color at 1024X768 XGA eXtended Graphics Array resolution 3D capabilities Simultaneous LCD and CRT display support Dual display capability Doo O Supports other output display devices such as LCD projection panels for large audience presentations Light Sensing background luminance detection panel automatically adjusts screen brightness S video for output to a television or display device that supports S video input Automatic LCD dim feature that automatically decides the best settings for you
46. mable interrupt controller 002C 002D 0030 0031 0034 0035 0038 0039 003C 003D 00A0 00A1 00A4 00A5 00A8 00A9 00AC 00AD 00B0 00B1 00B4 00B5 00 8 00 9 OOBC OOBD 00C0 00DF 0040 0043 0050 0053 System timer 0060 0064 Acer Tablet PC Keyboard Buttons 101 102 key Chapter 1 31 32 Address Map 002 002 004E 004F 0061 0063 Main board resources 0065 0067 0080 0092 0082 0083 0200 020F 0600 060F 0700 070F 0800 080F 1000 107F 1180 11BF Intel R 82852 82855 GM GME Graphics Controller Intel R 82801DBM Ultra ATA Storage Controller 24CA 1820183 00 840485F _ 1860487F 1820 183F Intel R 82801DB DBM USB Universal Host Controller 24C2 1840 185F Intel R 82801DB DBM USB Universal Host Controller 24C4 1860 187F Intel R 82801DB DBM USB Universal Host Controller 24C7 1880 189F Intel R 82801DB DBM SMBus Controller 24C3 18C0 18FF 1C00 1CFF Cystal WDM 97 Driver for ICH4 2000 207F 2400 24FF Agere System AC97 Modem FBOO FBFE O2Micro SmartCardBus Reader FDOO FDFF Generic Cardbus Controller FEFF FFOO FFFF IRQ Assignment Map FIR ECP Printer Port LPT 1 O2Micro Smart CardBus Reader Real Time Clock 5 Device LAN Audio Modem 2nd EIDE device optical drive Chapter 1 DMA Channel Assignment Chapter 1 33 34 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Ut
47. main and the auxiliary antenna 3 Pop out the wireless LAN card then remove it Removing the Keyboard 1 Remove the screw holding the keyboard 2 Release the keyboard locks 3 Turn the keyboard over and disconnect the keyboard cable then remove the keyboard Chapter 3 51 Removing the LCD Module 1 See Removing the Keyboard on page 51 2 Rotate the LCD module clockwise 135 degree 3 Press down the LCD module as picture shows 4 Detach the front hinge cap carefully NOTE Hinge caps disassembling SOP step2 step7 is different from what you will see on the mepg files You can disassemble either the front or the back hinge cap first as you like Both methods are workable 5 After detach the front hinge cap erecat the LCD module as picture shows 6 Rotate the LCD module counter clockwise 90 degree Then press down the LCD module a little bit 7 Remove the back hinge cap carefully 8 Detach the middle cover carefully 52 Chapter 3 9 Remove the three screws holding the keyboard support plate then remove the plate 10 Remove the screw fastening the modem board 11 Disconnect bluetooth antenna NOTE This is an engineering sample The number of screws holding the keyboard support plate maybe vary from the mass production units 12 Disconnect the modem board cable then remove the modem board 13 Pull out the wireless antenna from the hole on the main board 14 Remove the four screws f
48. n key doesn t work LCD cable LCD inverter LCD Main board Reconnect the LCD cable LCD cable LCD Main board HDD CD ROM drive Device driver Main board Power source battery pack and power adapter See Power System Check on page 65 Battery pack AC adapter See if the thermal module is overheat Heat sink or fan Main board Power source battery pack and power adapter See Power System Check on page 65 Battery pack Power adapter CPU Main board In Windows XP operating system hold and press the power switch for more than 4 seconds If the system can power off then the main board is OK Verify OS in the HDD Main board Chapter 4 Power Related Symptoms Battery can t be charged or discharged See Check the Battery Pack on page 66 Battery pack Main board System hang during POST ODD HDD FDD RAM module Main board PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly Main board PCMCIA slot pin is damaged PCMCIA slot assembly PC Card cannot be inserted or ejected Check if the PCMCIA slot is blocked Main board Memory Related Symptoms Memory count size appears different from Enter BIOS Setup Utility to execute Load Default Settings then actual size reboot system RAM module Main board Check BIOS revision System can power on but you hear two long Reinsert DIMM beeps B and the LCD is blank DIMM Main b
49. nformation relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents Chapter 1 System Specifications gum e ho hah system Block Diagram 233 3 28 2 n tye aeo Ae OUTIOOK VIEW 55 15 4 Mo ato eus SOR A acordes et LOCK qq cp ae Embedded Numeric Keypad
50. nostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors 78 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 65 1 the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU DU 9 m um If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board 1 LCD assembly Chapter 4 79 80 Chapter 4 Jumper and Connector Locations Top View DCIN1 USB2 U
51. o and CD Extra CD ROM mode 1 CD ROM XA Mode 2 Form 1 and Form 2 and CD I Ready CD I Bridge Photo CD Single and Multi session Video CD CD TEXT CD R CD RW CD Layer of Hybrid SACD Applicable disc format for DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R QSI DVD RW DVD R DVD RW DVD RAM optional CD CD DA CD ROM XA CD i Karaoke CD Video CD Multi session Photo CD Enhanced CD itrax CD CD extra CD Plus CD Text CD R and CD RW discs Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 95 Operating DVD RW Interface Vendor amp model name DVD RW MODULE PIONEER DVR K12D Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Data Buffer Capacity 128 KBytes ATAPI Interface SFF 8020i SFF8090 Ver5 Applicable disc format Supports KODAK Photo CD single and Multi session Supports CD Extra CD PLUS Supports Mixed CD Supports Video CD Supports to read write CD R discs Supports to read write CD RW discs Supports CD text data read write Supports to read DVD ROM Supports to read write DVD R Ver 2 00 for General Supports to read write DVD RW Ver 1 0 amp 1 1 Loading mechanism Load Manual Release a Electrical Release Release Button b Release by command c Emergency Rele
52. oard Speaker Related Symptoms In Windows multimedia programs no sound OS volume control comes from the computer Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Audio driver Volume control in Windows XP Main board Power Management Related Symptoms The system will not enter hibernation mode Power option in Windows XP Hard disk drive Main board The system doesn t enter standby mode after Driver of Power Option Properties closing the lid of the portable computer Lid close switch in upper case Main board Chapter 4 19 76 Power Management Related Symptoms The system doesn t resume from hibernation Connect AC adapter then check if the system resumes from standby mode Standby Hibernation mode Check if the battery is low Hard disk drive Main board The system doesn t resume from standby mode cover switch after opening the lid of the portable computer Main board Battery fuel gauge in Windows doesn t go higher Refresh battery continue use battery until power off then charge than 90 battery Battery pack Main board System hangs intermittently Reconnect hard disk CD ROM drives Main board Peripheral Related Symptoms System configuration does not match the Enter BIOS Setup Utility to execute Load Setup defaults then installed devices reboot system Reconnect hard disk CD ROM drives FDD or
53. oard to switch board FPC is connected well then check if the FCC on touch pad PCB connects properly 5 If the on touch pad PCB connects properly then check if LS851 JP1 Pin6 5V are pulese If yes then replace switch board If no then go to next step 6 Replace touch pad PCB 7 If the touch pad still does not work then replace FPC on Track Pad PCB After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time 66 Chapter 4 Power On Self Test POST Error Message The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on 79 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display informat
54. ollowing one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Q Numeric keypad External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation Chapter 4 Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the doagmpstotics program please refer to main board 2 Goto the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Q Check the Battery Pack on page 66 Chapter 4 65 Check the Battery Pack To check the battery pack do the following From Software 1 Check out the Power Management
55. ony DVDROM USB 2 0 DVDROM USB 2 0 Sandisk Card Reader 6 In 1 USB 2 0 USB Flash Drive Apacer USB Handy Drive32 128MB Apacer USB Handy Drive 256 512MB Sony Memory Key 128MB Dell Memory Key 64MB USB Floppy Drive Acer YE Data USB Floppy Drive USB Hub and Others Belkin 4 Port USB Hub Eizo Station USB Hub Elecom USB Hub 4 Port Sanwa USB Hub 4 Port Sanwa 4 Port Hub USB 2 0 Corega WirelessLAN USB Stick USB 1 1 1 Bluetooth Printer HP Deskjet 995C bluetooth interface Access Point 802 11b Hitachi DC CN3300 Lucent RG 1000 Lucent WavePoint ll Cisco Aironet 350 Orinoco AP 500 Access Point 802 11a b Intel Dual Pro Wireless 5000 Access Point 802 11a Intel Pro Wireless 5000 Appendix B Microsoft Windows XP Home Environment Test LAN Card 3Com EtherLink III IBM EtherJet CardBus Adapter 10 100 Intel EtherExpress Pro 100 Mobile Adapte Xircom CardBus Ethernet 10 100 32Bitr Modem Card USR Megahertz 56K PC Card Modem Xircom CreditCard Modem 56 IBM 56K Double Jack Modem Combo Card 3Com Megahertz 10 100LAN Modem 56 Xircom RealPort CardBus Ethernet 10 100 Modem 56 ATA Card IBM Microdrive 340MB IBM Microdrive 1G lomega Click 40MB Sony Memory Stick 64MB Sandisk Compact Flash Card 20MB Apacer SD Flash Card 128MB Apacer 128MB Memory Stick Apricorn EZ USB 2 0 Cardbus PC Card DTK USB 2 0 2Port CardBus Host Controller Adaptec USB2CONNECT Buffalo 1394 Interface Cardbus Data 1394 Inter
56. or higher CPU package u package CPU core voltage 0 95V 1 42V BIOS Supported protocols ACPI 1 0b PC Card 95 SM BIOS 2 3 EPP IEEE 1284 ECP IEEE 1284 1 7 amp 1 9 PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Cache scheme control Fixed in write back System Memory Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Chapter 1 23 24 Memory Combinations NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed Modem Interface LAN Interface Bluetooth MODEM Interface Chipset CSR 2 Scorpio solution Data throughput 200k bps Blue tooth 56K bps MODEM Protocol Blue tooth 1 1 Interface USB 1 1 MDC Connector type RJ11 MODEM Wireless Module 802 11b Chipset Intel Claxico Chapter 1 Wireless Module 802 11b Data throughput up to 11M bps Connector interface 124 pin SO DIMM edge connector Four in One Card Reader Chipset OZT11EC1 Data throughput USB 1 1 Secure Digital SD SmartMedia MultiMediaCard Memory Stick Hard Disk Drive Interface Vendor amp HGST HGST HGST HGST Model Name 25
57. other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driver Printer cable Printer Main board Parallel port device problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Device driver Device cable Device Main board Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard Main board Touchpad does not work Reconnect touchpad cable Touchpad board Main board Chapter 4 Modem LAN Related Symptoms Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 79 Chapter 4 77 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diag
58. ouchpad Touchpad Basics The following teaches you how to use the touchpad 1 Move your finger across the touchpad to move the cursor Pressthe left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results 0 Use the 4 way scroll 2 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications Execute Clicktwice twice twice at the same quickly speed as double clicking the mouse button Chapter 1 21 22 Drag Click and hold then use finger to drag the cursor on the touchpad Access context Click once menu Scroll Click and hold the button in the desired direction up down left right 2 T Tap twice at the same speed as double clicking a mouse button then hold finger to the touchpad on the second tap to drag the cursor NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 Hardware Specifications and Configurations Processor CPU type Intel Pentium M at 1 4Ghz 1 7Ghz
59. r display and conserves power Multimedia QO 16 high fidelity AC 97 stereo audio with 3D sound and wavetable synthesizer Built in stereo speakers Q High speed CD DVD DVD CD RW combo or DVD or DVD dual drive Connectivity 0 High speed fax data modem port 10 100 1000 t based Gigabit Ethernet port USB Universal Serial Bus 2 0 ports IEEE 1394 port 802 11b 802 11a b wireless LAN options Bluetooth option Keyboard and Pointing Device Sleek smooth and stylish design Full sized keyboard Ergonomically centered touchpad pointing device Doo O Rotating folding screen for Tablet PC functionality Chapter 1 1 Expansion D DO C Ports E LB C O BG Jl B One Type CardBus PC Card slot Upgradeable memory AcerMedia bay Acer EasyPort II One Card bus type card slot One smart card slot One RJ 11 phone jack V 90 92 56Kbps modem One RJ 45 jack Gigabit Ethernet One DC in jack for AC adapter One external monitor VGA port One S video TV out port One 100 pin port replicator connector One line out headphone jack 3 5mm mini jack One line in microphone jack 3 5mm mini jack One microphone in jack Two USB 2 0 ports One 4 pin IEEE 1394 port One FIR port IrDA Chapter 1 System Block Diagram 1 1 a 1 L yg 10 ODED JoquunN 2002 12 NVADVIC
60. rd Layout 4 Bottom View 5 Top View 4 Cache controller 23 size 23 CardBus 29 CPU core voltage 23 package 23 type 23 DIMM Combinations 24 external 51 removing 51 Disassembly Battery Pack 49 Floppy Disk Drive 57 Procedure Flowchart 49 Display 3 Index Error Symptom to Spare Part Index 67 External CD ROM Drive Check 64 External Diskette Drive Check 64 Features 1 Flash Utility 46 Floppy Disk removing the 57 FRU Field Replaceable Unit List 83 Hard disk 25 HDD 25 Hot Keys 14 Indicators 12 Intermittent Problems 78 Jumper and Connector Locations 81 Top View 81 Bottom View 82 Keyboard 30 Keyboard or Auxiliary Input Device Check 64 L2 cache 23 Memory Check 65 Model Definition 94 Modem 24 Online Support Information 103 Panel 6 Bottom 11 left 6 Rear 9 right 9 105 Parallel Port 28 PC Card 12 29 PCMCIA 29 Pentium 11 23 Power System Check 65 Battery Pack 66 Processor 23 RMA 83 Second Level Cache 23 System Block Diagram 3 Layout 4 System Diagnostic Diskette 46 System Memory 23 System Utilities 35 System Utility Diskette 46 Test Compatible Components 95 Touchpad Check 66 Troubleshooting 63 Undetermined Problems 79 USB 29 utility BIOS 35 Video Resolutions 28 W Windows 2000 Environment Test 96 98 106 Index Index 107
61. re devices lt Enter gt expnads or Collapses Devices with a Or lt Ctrl Enter gt expnads all lt Shift 1 gt enables or disables a device lt gt and lt gt moves the device up or down lt n gt May move removable device between Hard Disk or Removable Disk lt d gt Remove a device that is not installed Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use Information Advanced Security Boot Item Specific Help Exit Discarding Changes Exit System Setup and Exit Saving Changes Load Setup Defaults save your changes to Discard Changes CMOS Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 45 BIOS Flash Utility The BIOS flash memory update is required for the following conditions Qj versions of system programs features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the
62. ressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium 1 1 are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical i
63. rnal parallel ports Initialize PC compatible PnP ISA devices 85h 86h 87h Detect and install external RS232 ports Re initialize onboard ports Configure Motherboard Configurable Devices optional Initialize BIOS Area Enable Non Maskable Interrupts NMIs Initialize Extended BIOS Data Area Test and initialize PS 2 mouse Initialize floppy controller 88h 89h 8Ah 8Bh 8Ch Chapter 4 Belemie nur ATA dies nona _ w S m wm boards _ Sm __ beeps checksum failure wm __ qm sm S tiie security engin ptional sn m termine number of ATA and SOSI aves am 00000 A h 2h Initialize PnP Option ROMs Clear parity checkers As POST done prepare obo operai to o inate Sittin EE T Check password optional orno 0 OOo Gekvmsadteduprms O _ tice PST rr Manager PEM i h h h h B D E 0 2 5 7 8 9 2 7 Erendedchedsum op ona ______ Ban known interrupt S h m EG GS d
64. tching from PC mode to tablet mode and vice versa External display Connects to a display device e g external monitor LCD projector gt gt 5 Network jack Connects to a 10 100 1000 t based Gigabit Ethernet network S video Connects to a television or display device with S video input USB 2 0 ports 2 Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera Connects to an AC adapter 10 Chapter 1 Bottom Panel 1 AcerMedia Bay Unlatches the AcerMedia drive for release latch removing or swapping 02 AcerMedia Bay Houses an AcerMedia drive module 3 Cooling fans Help keep the computer cool Note Don t cover or obstruct the opening of the fans 4 Memory compartment Houses the computer s main memory 5 Hard disk protector Protects the hard disk from accidental dumps and vibration 6 Hard disk bay Houses the computers Hard disk drive 7 Battery Lock amp release Unlock and unlatches the battery to latch remove the battery pack 08 Battery bay Houses the computer s battery pack Chapter 1 11 Indicators 12 The computer has seven easy to read status icons below the display screen The status LCD displays icons that show the status of the computer and its components Wireless Lights orange when the Wireless LAN communication capabilities are enabled Bluetooth Lights when the Bluetooth is enabled or a Bluetooth enabled device
65. wSonic PF790 19 Acer FP751 17 TFT LCD NEC Color Monitor 20 NEC MultiSync MT 1040 Legacy Parallel Printer Scanner Epson Stylus Color 740 Parallel interface HP DeskJet 880C Parallel interface HP LaserJet 2200 IR Printer HP LaserJet 6MP use IR HP LaserJet 2200 use IR USB Keyboard Mouse Chicony USB Keyboard Microsoft Natural Keyboard Pro Acer Aspire USB Mouse Logitech Coreless MouseMan Wheel USB interface Logitech USB Wheel Mouse HP ScanJet 3300C Color Scanner RumblePad Orange Micro USB 2 0 WebCam USB Storage Drive Plextor Burn Proof CDRW USB 2 0 Fujitsu 20G HDD USB 2 0 Sony DVDROM USB 2 0 Sandisk Card Reader 6 In 1 USB 2 0 USB Flash Drive Apacer USB Handy Drive32 128MB Apacer USB Handy Drive 256 512MB Sony Memory Key 128MB USB Floppy Drive Acer YE Data USB Floppy Drive USB Hub and Others Eizo Station USB Hub Sanwa 4 Port Hub USB 2 0 100 Appendix B Bluetooth Printer HP Deskjet 995C bluetooth interface Access Point 802 11b Cisco Aironet 350 Appendix 101 102 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require

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